Mobility in the City Study

MOBILITY

IN THE CITY

Bus Stop Hotspots

Final Presentation

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Summer 2019 Internship Program

MISSION

HOW MIGHT WE RE-IMAGINE THE BUS STOP AS A MULTI-FUNCTIONAL SPACE THAT ENGAGES WITH ITS CONTEXT AND MAKES WAITING FOR THE BUS AN ENJOYABLE AND DIGNIFIED EXPERIENCE?

OVERVIEW 01

Mission & Plan

02

History, Research & Community Engagement

03

CARTA Brand

Photography by Josue Carillo

04

Urban Design & Bus Stop Typologies

05

Bus Stop Pilot Project Market Street Urban Art Fellow Casey Fletcher

The Public Realm Action Plan revealed that... ...of all activities observed in the district, waiting for transit ranks second most

4 in 5

People spending time on Market Street are waiting for the bus

waiting for transit

leisure activity

EXISTING CONDITION

THE PLAN OUR GOAL IS TO CREATE A DIGNIFIED, SUSTAINABLE, SAFE, AND EASY TO NAVIGATE WAITING EXPERIENCE AT OUR PILOT BUS STOP.

CONTEXT NEIGHBORHOOD CONTEXT ANCHOR POINT CONTEXT

RESEARCH

TYPOLOGIES USERS INPUT CARTA INPUT

URBAN DESIGN

ART

MARKETING CAMPAING

PROGRAM

BUS STOP

GATHERING TYPES

DIGNIFIED EXPERIENCE

PRINCIPLES

- Integration: the bus stop should bring people together by providing spaces for civic connection - Enjoyment: the bus stop should make people happy, inviting people into creative, and engaging activities

DIGNIFIED EXPERIENCE

SUSTAINABILITY

- Wellness: the bus stop should go beyond necessity and strive for comfort creating a healthy community space

SUSTAINABILITY - showing the environmental side of public transit the bus stop should educate the commuter by integrating sustainable measures and materials

LEGIBLE WAYFINDING

SAFETY AND ACCESSIBILITY

LEGIBLE WAYFINDING

- The signage of the Bus Stop should clearly communicate essential information. Technology should make ticketing and the use of multi-modal connections easier.

SAFETY AND ACCESSIBILITY - The bus stop should guarantee a safe and equally positive experience for all levels of physical and mental abilities by referring to ADA guidelines and universal design.

PUBLIC TRANSIT HISTORY

COMMUNITY ENGAGEMENT

We asked CARTA riders to tell us what they want out of their bus stop experience... ...and spent a day doing surveys and talking to people about their bus stop experience. Here’s what we learned:

They told us they would like... ... a swing. ... a sign with a schedule. ... more inviting, yet practical, public spaces. ... plants & trees at bus stops, more greenery in general. ... design elements unique to Chattanooga. ... more fun and color ... more creative outdoor activities for kids. ... more spaces to lounge and rest both leisurely and while waiting for the bus.

CASE STUDIES SUMMARY JURONG EAST

STATION DIDEROT

NEW ORLEANS SHELTER

Project Bus Stop

“The bus stop of the future”

Oretha Castle Haley Boulevard

Has elements you might find at a cafe, park or even in your living room to replicate places that you would prefer to be at.

Hyper - connected with QR codes to download e-books from, phone chargers, interactive digital boards, screens that broadcast weather, news, and local events, solar panels.

“This experimental station at Boulevard Diderot is not just a place to wait for a bus. Covering an area of ​​80 m2, it was designed as a multi-purpose public space.”

Organized by ‘The Net’, a charter school for students who don’t thrive in traditional schools to learn hands-on skills like carpentry and welding. The paid program encourages students to brainstorm ways to build a lively stop and learn construction methods. The fundamental concept is inspired by an element from the Frontporch culture of New Orleans.

The idea of the project is to make a bus shelter that is, at the same time, functional and social.

Local Artist, Transit Rider & Advocate

JOSUE CARILLO

“

I feel it’s a community that respects everyone regardless of who they are.

“We are riding together, we’ve walked in the heat, our lips have been chapped f rom walking in the cold air or waiting on the bus…waiting on your ride to arrive so your life can continue.”

Josue Carillo

”

CARTA BRAND

GOALS

01

DEFINE THE CUSTOMER

02

CONSISTENCY AND VISIBILITY

03

BRANDED EXPERIENCE

04

DEVELOP AN OVERALL ESSENCE

Frequent Riders, Occasional Riders, Inf requent Riders, Non-Riders

Representation that allows the viewer to immediately recognize CARTA’s brand

Every instance is an opportunity to drive forward the brand and its voice

Simplicity, Clarity, and Reliability

COLOR COMBINATIONS

BUS STOP SIGNAGE

SIMPLE AND EFFICIENT. INFORMATIONAL AND ACCESSIBLE. RELIABLE AND TRUSTWORTHY. OUR APPROACH TO THE BRAND IS CONSISTENT WITH OUR APPROACH TO SERVICE.

BUS WRAP

URBAN DESIGN

MOBILITY & PLACE What could happen if efforts of the transit and planning agencies merged and how can we do this from an Urban Design Perspective?

01

Understand Context to provide diverse placemaking typologies

02

Activate urban corridors and sidewalk as walkable commercial centers

03

Increase community and pedestrian connectivity

04

Use the transit system as a connector and enabler of growth

BUS STOP EXPERIENCE The Bus Stop Typology: Market Street, Downtown

General Concerns

Today about 31% of the people waiting on transit are using their celphones versus a 13% that engages in social interaction.

56%

Where not engage in any activity.

Monotone color and texture do not help way finding, the wait becomes longer with no activity or interaction, and there are not many amenities nearby.

Stops are not properly signed or labeled and do not provide transit information

Cellular seating doesn’t allow for social interaction

Seating is not flexible

Design lacks integration to surroundings

Barriers do not allow proper view of the arriving bus

BUS STOP EXPERIENCE The Bus Stop Typology: Urban Corridor Sign Typology

Shuttle Typology

Stop Typology

BUS ACTIVATION TOOL KIT Bus stops are some of the most consistent hubs of public life in the District. Make these more than places to simply wait for the bus and transform them into public spaces that invite for civic mixing, creative expression, and small scale retail.

BUS STOP

PROTECTION

Eyes on the street

Human scale lighting

Opportunities for standing

Opportunities for learning

Opportunities for seating

Clear sight-lines to see bus arrival

Legibility of routes + real time information

Consistent and clear way finding

Quality materials, public art, vegetation

Opportunities for passive + active interaction

Opportunities for culture and commerce

Protection from the elements

COMFORT

LEGIBILITY

ENJOYMENT

Bus Stop Typologies Bench Stop

Shelter Stop

Modular Shelter Stop

Multi-Modal Transit Hub (Modular)

Bench Stop - serve over 25 riders boarding daily - long wait times - likely to attract riders with difficulty walking or standing Includes the components of a sign stop with the addition of a bench and may also include trash cans.

Shelter Stop - serve over 25 riders boarding daily & transfer point - stop in weather-exposed locations without nearby shelter, - stop with a relatively high use by senior and child passengers.

Incorporates the elements of sign and bench stops with the addition of a partially closed waiting area. Shelters can significantly improve the perception of wait time and customer satisfaction. May incorporate bike racks, route maps, trash cans and advertisements.

Modular Shelter Stop According to demand, Shelter Stops can be expanded modularly in size and in number of amenities.

Multi-Modal Transit Hub Neighborhood transit centers can take on many forms based on the local conditions.

This is an example of what a basic multi-modal neighborhood transit center might look like.

CONTEXT INFLUENCING TYPOLOGIES

Hill City

Glas North Chattanooga River View

North Neighborhoods

across Chattanooga

Avondale

Downtown Core We st

We st

Erla

ng

ML

K

er

Glenwood

UT C Ma

in ML

K

Orchard Knob

Context by Neighborhood

Sou

th

Ma

in

East Neighborhoods Highland Park 4

Sou

th

Chattanooga’s neighborhoods are diverse

Ridgedale

Bro ad

and all have their own character. This could

Oak Grove

be reflected in bus stop typology. Each South Neighborhoods

neighborhood could have a unique design

Alton Park

language, sing its distinct color scheme for

Piney Woods

East Lake

signage and/or infrastructure and ameni-

St.Elmo

ties.

Context by Anchor-point Different anchor-points are spread across each neighborhood. Such an anchor is a spot where many potential riders gather frequently. This could be a school, a hospital, a working-place with many employees, a touristic hotspot, a dense residential corridor, a mall, etc. In order to suit each potential rider group, the Bus Stop inf rastructure could

Touristic Area - Aquarium / River Front High School - Chattanooga School for the Arts & Science Downtown University Campus -UTC

change according to the anchor-point, e. g.

Social Housing

a bus stop at an elementary school should

Public Event Space - Finley Stadium / First Tennessee Pavillion

be different in scale, signage etc. than a bus stop geared towards tourists.

South Side Neighborhood

North Neighborhoods

Eastgate/Hamilton Place

Downtown Core

UT C Warner Park

ML

K

Hamilton Place Ridgeside

East Neighborhoods

Chattanooga Metropolitan Airport

4

South Neighborhoods

Eastgate

Downtown The Downtown Area has some of the most used bus stops. It is the densest jobs area in all Chattanooga with over 12,000 jobs.

The bus stops are surround by a mid-rise office building with commercial spaces.

University Campus UTC Campus is condensed in this area. With faculty and housing buildings scattered around. The university has a population of 10,700 students.

Public Park This park breaks the University campus is and the East Neighborhoods in two. It is also an essential destination for recreation as well of having the Metropolitan Ministry across the street.

Neighborhood Commercial

This segment has a lot of commercial contexts right on McCallie with the residential section of McCallie, where a significant quantity of transit riders live.

Urban Medical

Suburbs

Commercial

Commercial

There are three other hospitals in this segment. That fact makes it an essential destination for accessible public transit.

These suburbs are less dense than urban areas and with less needs of public transportation but they could become potential choice riders .

This commercial section is an essential destination for riders with a significant amount of conveniences. It also hosts public buildings.

Hamilton Place is an essential destination for riders with a significant amount of conveniences. With one of the bigest commercial centers of the city.

4

Hill City

Glass Farms

EVERYTHING TOGETHER, ON TOP OF EACH OTHER MAKE IT EASY.

North Neighborhoods

Some types of land use make for special conditions in dense urban areas as well as outside of these.

Many things take part in how to build a transit system, is especially important to take a look at the ones presented in this map. It offers us clues of where to locate the bus stops around Route 4. It tells us who would use it the most and where is the best place to place them to create interaction in the community.

Downtown Core

H H H

UT C Warner Park

H

H

ML

K

H

H

Ridgeside

H H

East Neighborhoods

4

LEGEND over 6,000 2,500-6,000 500-2,500 over 400 C

South Neighborhoods

H

Population Density Zero Vehicle Household Anchor Points

WeGO Transit Guidlines stablish this average bus stop distances.

Plametto Street

UNIVERSITY GREENWAY

P

McCallie Avenue

Future LEGEND University Green Way

P

Plametto Street

Campus Drive

University Greenway

Plaza Active Green Space (Mixed-Use) Campus Dorm (Mixed Use) Commercial / Existing

Multi Modal Bus Stop Main Corridor Connector to Park Pedestrian Path

E 8th Street

University Context 615 McCallie Ave

Creating new oportunities of campus to downtown connectivity Promoting Multi-Modal transportation opportunities

PARKRIDGE HOSPITAL Urban Medical Context

Ivy St

Parkridge Hospital on McCallie Ave

Lyerly St

Derby St

P

P

Counteract heat island effect with green areas that can also use for recreation Promote future Hospital development with commercial store front and parking lot Create pedestrian friendly streets and parkings

Vine St

P

P

P

Oak St

P

P

McCallie Ave LEGEND (Mixed Use) Commercial / Existing

Parking Deck Plaza Multi Modal Bus Stop Main Corridor Connector to Park Path Existing Building

Lyerly St

Park

Watkins St

Hospital Expansion

Duncan Ave

PARKRIDGE HOSPITAL Urban Medical Context

Parkridge Hospital on McCallie Ave

OVER 400 HOUSEHOLD

ZER OV EHI CLE

REC IDE NC HO IAL US NE EH OL IGH D BO RH OO D

TE GA ST

EA

MCCALLIE SCHOOL

AL IT SP

HO

L

PLAZA GREEN SPACE

A IT SP

O

H

ZERO VEHICL E

L

A IT SP

O

H

TRANSIT CENTER

P

MERCHANT

CO

OVER 400 HOUSEHOLD

L

A

CI

ER

M

M

AL

CI

CO

AL

CI

M

CO

N

OW NT

D

OW

ER

M

ER

M

M

P

E HOUSEHOLD

WARNER PARK P

Warner Park

McCallie

P P

P Duncan Ave

Highland Park Holtzclaw

Engel Stadium

LEGEND Plaza

National Cemetery

Park Context: Warner Park on McCallie Ave Activate the park with a Transit Center Use the park as a connector to downtown and the Riverpark Promote Multi-Modal transportation and pedestrian activity Extend the park to the Chattanooga National Cemetery and to Montague Park

Train Track Park Park (Mixed-Use) Residential (Mixed Use) Commercial / Existing Multi Modal Transit Hub & Bus Stop Main Corridor Connector to Park Connector to Train Park Pedestrian Path Train Tracks

WARNER PARK Park Context

Non-profit Services

Bakery

Multi-plex Four-plex

Mix Use Recidencial

Coffee Shops

Warner Park on McCallie Ave

Grocery Stores

Park, Playground Market Space

Restaurants & Retail

4 & 3 Units Living

Multi-family

Town Houses

RESIDENTIAL NEIGHBORHOOD

P DOWNTOWN

McCallie Ave

Holtzclaw

P

Park

ActivePark

Residential

P

Commercial

Commercial Repurpose

RESIDENTIAL NEIGHBORHOOD

Multi Modal Transit Hub & Bus stop

Active Paved Space

Pedestrian Path

WARNER PARK

BUS STOP PILOT PROJECT MARKET STREET

Interdisciplinary Visual Artist Educator , Craftsperson &

2019 Urban Art Fellow

CASEY FLETCHER

NEW CONSTRUCTION

Construction

- For locations where no r locations where no current current structure exists ucture exists Shelter, - Seating, ating, Shelter, Signage Signage al overhaul - Total overhaul

vention INTERVENTION

For locations where there is a - For locations where urrent structure Augmentation of current current there is a nfrastructure structure Smaller scale - Augmentation of

current infrastructure - Smaller scale

IMPLEMENTATION - PILOT PROJECT

MARKET STREET - Pilot Project

MARKET STREET - Current Condition

MARKET STREET - Pilot Project

MARKET STREET - Future Implementation

MARKET STREET - Future Implementation

Standing

Bus Stop Hotspots PILOT CONCEPT

Sitting

Opportunity for leaning

Resting while playing (Swing)

High and low top Table Sitting

MOVING FORWARD

THANK YOU!!!