Chippy chat nov 2016 by Chippy Chat Magazine

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All JFK processing factories and trawlers produce in accordance with HACCP principles.

GADUS

FAROESE COD - PACKED, FROZEN & FILLETED AT SEA

Field to Frier

Business Interruption Insurance

The Fjord Angler!

Chippy Chat Plan ahead in Budapest

Issue 11 Volume 6 November 2016

Chippy Chat & Fast Food Magazine • November 2016

Norway Brill Points

Austen Dack Publishing Editor

In October I was privileged indeed to

The finishing touches are being made

travel to Norway with the Top 10 (well

to our Chippy Chat Chip Barons’ Ball.

8) Fish and Chip Regional Finalists.

With a few spaces available there is

Highlight of the trip was a day on-

just time to grab those last minute

board the Norwegian vessel Leinebris.

tickets for the industry party of the

Norway is such a beautiful country,

year.

and we were treated to three days of

Included with this edition is a FREE

wall to wall sunshine and a calm sea

2017wall planner. Please put it up in

for our Viking adventure.

your shops.

Yet more finalists are revealed for

Please feel free to contact me

the different categories as we run up

austen@chippychat.co.uk. Our next

to the grand finale. Including in this

edition is our Christmas special.

are the ‘From Field to Frier’ finalists an award sponsored by Isle of Ely Chippy Chat Ltd

Austen

Produce.

Oak Lane Littleport Ely Cambridgeshire CB6 1RS

www.chippy-chat.co.uk info@chippychat.co.uk Twitter @Chippychat Facebook Chippy-Chat TEL 01353 865 966 FAX 01353 863 444 Managing Director John Boutwood Publisher Oliver Boutwood oliver@chippychat.co.uk Publishing Editor Austen Dack austen@chippychat.co.uk 07863123929 Subscriptions and Marketing Executive Amanda Waterfield amanda@chippychat.co.uk 01353 865 966

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Design/Editorial Stuart Catterson stuart@cc-ff.com Accounts Claire Boutwood-Potter accounts@chippychat.co.uk Printed in the UK by The Magazine Printing Company Advertising Sales and Promotions austen@chippychat.co.uk For PR and Editorial editorial@chippychat.co.uk

Chippy Chat & Fast Food Magazine • November 2016

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Chippy Chat & Fast Food Magazine • November 2016

Grecian 2000! A Northumberland couple send fish and chips 2000 miles from Seaton Sluice to Corfu!

Northumberland couple who love their local fish and chip restaurant have gone the extra mile to make sure that their exiled family members didn’t miss out on their North East fish and chip supper - even though they are living all the way in Greece! Jo Curle and husband Jamie from Blyth

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Chippy Chat & Fast Food Magazine • November 2016

are regular diners at The Harbour View Restaurant in Seaton Sluice. Jo’s mother, Joyce left Blyth more than 20 years ago for a new life on the Greek Island of Corfu. She last visited the region in 2010 and visited The Harbour View after hearing about it from her daughter. Ever since then, whenever Jo visited her mother they would reminisce about the fish and chips that she said were just not the same in Corfu. Jo then decided to experiment with her takeaway food by storing it in the fridge and then reheating it the next day. To her delight, the food tasted just as fresh as it was when it was originally served giving Jo the idea to send a takeaway to her mother 2000 miles away. “A day before we went to Corfu, we bought two takeaway fish and chip portions, took them home, refrigerated them and the next day we wrapped them in plastic bags and packed them into our suitcases,” said Jo. “ Once we arrived at my mothers, we reheated them and the four of us enjoyed a real taste of home.” The couple then researched the regulations about importing food into Greece and discovered that there were no rules about importing fish and chips. “I cried tears of joy as I was eating the fish and chips, it was the nicest, most thoughtful present I’ve ever had.” RESTAURANT MANAGER, SARAH CRANSON WHO HAS WORKED AT THE HARBOUR VIEW FOR EIGHT YEARS SAID “It never ceases to amaze me the amount of people who queue up at peak times to eat our food and that’s because it’s a great experience to be here. I also get really impressed when someone comes into the restaurant and tells me that they have travelled all the way from Scotland just to eat our food. This takeaway to Corfu though is really special. The thought of someone taking our food half way across the world is very humbling and just goes to show how popular our fish is.” Chippy Chat & Fast Food Magazine • November 2016

Inside Novenber 2016 Calum Richardson sums up life three years after becoming a Champion Chippy

Diary Dates

Business or pleasure, dates not to be missed

To Hull and back

A popular fish and chips chain opened its second restaurant in Hull recently

6 8

10 12

JFK & The Fishermans Festival JFK invited Papa’s Barn to Klaksvik

Multiple Efforts

Three of the UK’s leading fish and chip businesses announced as finalists

Black Tie & Jacket Potato!

A night of camaraderie and celebration

Transvision Re-Vamp

Johnson Reed - Funding for projects

Pack a Punch at Lunch

The new Lite-Bite concept is rapidly gaining ahuge following

The Fjord Angler!

Norwegian Seafood Council and Seafish study trip to Norway

Jingle all the Way

The Save & Select Christmas Promotion

A Day at the Races

KFE celebrates its 20th year

Get Wrapped

How important is Business Interruption Insurance?

Budapest

Thankyou for the Music

Time Chip

Oh what a lovely war weekend

Field to Frier

Sustainably sourced potatoes your customers will love 5

14 18 20 22 24 28 32 34 36 38

Chippy Chat & Fast Food Magazine • November 2016

The Incredible Journey From Field to Frier Award

Mama Mia We have signed up yet another top band Abba Sensation for the CC Xmas Ball

Come Dine with Them

The UK’s top 10 fish and chip restaurants

42 44 46

Property

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Chippy Chat & Fast Food Magazine • November 2016 In association with

Frying Ranges

Bay The force We asked Calum Richardson of the Bay Stonehaven to sum up life three years after winning the top prize at the National Fish and Chip Awards. Hopefully this advice will help one of the Top 10 shortlisted shops for 2017! By Calum Richardson

opened The Bay 10 years ago and since then, I’ve never looked back. In 2013, The Bay was awarded the prestigious Independent Takeaway Fish & Chip Shop of the Year Award. I’d always wanted to win the award and I’d entered it a few times before with no success. But looking back now, I was nowhere near ready to win but it was important for me to keep on trying as I was growing and learning different skills year on year. During the year of the win, The Bay’s turnover doubled and it’s increased year on year since. I really believe that the business is there to be had and to further your career and your business, it’s vital to look at options outside of the industry and think outside of the box. Following the win, everything took off for The Bay. A project which particularly

Chippy Chat & Fast Food Magazine • November 2016

stands out in my mind has to be the creation of our bespoke Premium Bay Batter, which is free from any additives or artificial colourings. It only contains three ingredients; flour, raising agents and salt, and is available for both retail and foodservice use, as well as being the only batter we use at The Bay in Stonehaven. Now, three years on, we supply ESS Support Services Worldwide, part of Compass Group UK and Ireland, with the bespoke Premium Bay Batter. The batter is distributed to all the ESS offshore units in the North Sea as well as Government Services, the Defence Sector and Restaurant Associates. At the beginning of 2015, I was on the lookout for a new challenge so I decided to explore the ways in which we could spread our message about sustainability, provenance and nutrition further afield, whilst still maintaining our popular tourist hot spot on the shores of Stonehaven. After lots of designing and planning, we launched The Bay’s first mobile kitchen, The Bay on the Road. The bookings arrived immediately and have included birthday

Chippy Chat & Fast Food Magazine • November 2016

be with you! parties, corporate events, fundraisers, weddings and festivals – all taking place right across the UK. Now in 2016, I’m heading back to Japan for the fourth year to promote and showcase the best of British fish and chips. Last year, we had a bumper year for sales with a record number of 1,600 portions of British fish and chips sold in one day! I absolutely love taking British fish and chips to Japan and hope to continue doing it for years to come. The win has encouraged people from all over the world to come and visit The Bay but one of my favourite visitors has to be a lovely woman from London. She saw coverage of The Bay’s win in Waitrose Food magazine and jumped on a train all the way up to Stonehaven to get me to sign a copy of the magazine, just to go all the way back home to London again! This shows the power of publicity and how many people a story like this can reach. Overall, winning the Independent Takeaway Fish & Chip Shop of the Year award was one of the biggest highlights of my career. I thought I’d be very emotional 7

handing the trophy back a year later but what I didn’t realise then was it was just the beginning of The Bay’s journey. Editors foot note; obviously, Calum’s appearance on ‘Have I Got News for You’‘ with Chippy Chat is the highlight of his career! www.thebayfishandchips.co.uk

Chippy Chat & Fast Food Magazine • November 2016

Business or pleasure, dates not to be missed... November 13

February 5

KFE open DAY

What’s Cooking? 2017 Register now to attend one of the KFE Open Days for FREE advice, FREE fish and chips and a glass of champagne, www.kfeltd.co.uk

December 4

February 26

The Chip Barons’ Ball 1

15/12/2015

Another sure fire winner held at Newcastle Racecourse. Don’t Miss it. We’ll be there. www.colbeck.co.uk

10:36

Innovations 2017

The North’s Premier Fish & Chips and Fast Food Exhibition at the Macron Stadium Bolton With over 70 exhibitors, the 2017 Exhibition promises to be the biggest and best yet!

.pdf

Diary Dates

March 19 FRY I.T 2017

The ultimate Chippy Exhibition goes to Westpoint Arena, Exeter

The Chip Barons’ Ball returns to Peterborough on Sunday 4th December this year, Chippies travel from all corners of the UK to don their DJs and posh frocks to celebrate Christmas in style. www.ChippyChat.co.uk 8

Chippy Chat & Fast Food Magazine • November 2016

http://friarspride.com/fry-it-2017/ Keep up to date with trade events by visiting www. chippychat.co.uk and clicking on events. If you’re organising an event and would like to send us details so that we might mention it here and/or on the Chippy Chat website email your details to austen@chippychat.co.uk

Chippy Chat & Fast Food Magazine • November 2016

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Chippy Chat & Fast Food Magazine • November 2016

To Hull and Back A popular fish and chips chain opened its second restaurant in Hull recently.

apa’s has transformed the former Swiss Cottage pub, at the junction of Holderness Road and Main Road, Bilton into the new restaurant which will have more than 250 seats as well as a takeaway area and 70 parking spaces. The takeaway section be will opened first with the full restaurant set to be serving by mid November. The latest venture follows the success of its popular eatery in Great Gutter Lane East, Willerby, which opened last year. The new restaurant was due to open last month but it was delayed slightly after thieves stole tools worth £4,000. Owner Sid Papas said: “We have been inundated with questions about when we are opening so when we finally did it was very busy.” “Everything is ready and the place looks amazing. We have a monster frying range with nine pans rather than just the two you normally have at most fish and chip shops. “The property was empty for over

Chippy Chat & Fast Food Magazine • November 2016

a year so there was a lot of work to do and we had setback after setback. It has taken us months but the place now looks amazing.” The new restaurant will serve the same menu as the Willerby chain. Papa’s has already employed 60 people and more could follow. Mr Papas said: “We have already employed 60 members of staff from the local area and we were inundated with job applications. “We are still looking for more and we could have 80 employees in total. “I think this restaurant will prove to be just as popular as the one at Willerby. The feedback we have had is that people are really looking forward to it.” Papa’s caught local attention earlier this year when more than 3,000 customers flocked to Willerby restaurant in a single day (including Chippy Chat Editor Austen Dack) to celebrate the chain’s 50th anniversary. Mr Papas said: “We are really, really excited to be finally open. We don’t want to blow our own trumpet but the place looks fantastic.”

Chippy Chat & Fast Food Magazine • November 2016

JFK and The Fishermans Festival – Klaksvik, Faroe Islands The Faroe Islands are an island group situated between the Norwegian Sea and the North Atlantic Ocean, with a population of around 50,000. The total area is about 1,400 square kilometres.

ishing is the main industry of the Faroe Islands and to protect local culture, the second largest city Klaksvik holds the Fishermans Festival in August every year. The festival is celebrated by the local residents with a series of events including competitions, exhibitions and lectures. JKF’s history goes back a century, to the early days of commercial fishing in the Faroe Islands, its home town of Klasksvik owes much of its development to the success of JFK during the early decades. After last years success, once again JFK invited Papa’s Barn in Ditton – (2017 Independant Takeaway Fish & Chip Shop of the Year finalist), to attend the Fishermans Festival and help with the celebrations. JFK arranged a temporary shop and exported potatoes from Isle of Ely Produce, Cambridgeshire for the Papa’s team to serve up fish and chips to the thousands of people of the Faroe Islands. Gavin Lewis from

Chippy Chat & Fast Food Magazine • November 2016

Papas Barn says: “Both Craig and I were thrilled to be invited back for this years fishermans festival in Klaksvik. Once again, huge thanks to Jógvan and Hanus from JFK for looking after us so well. This years event was always going to be exciting due to the tremendous success of last time. With this in mind planning was key. JFK (owners of Gadus) decided that we needed a proper frying range and so approached Robert Fury from Florigo. It was an amazing day, with the new range and delicious fish from the Gadus our job was made so much better. The potatoes were from Isle of Ely, Cambridgeshire and were being hand cut all day, those guys deserved a medal. We made the national evening news and was maybe too enticing. The next day we estimate frying 7500 portions of fish and chips and queue times were up to 5 hours. Almost double the amount as last year!! Thankfully there was lots of live performances to keep people entertained until their main event.... The fish and chips. Everyone was so happy, from 10am Saturday until around midnight we fried and had lots of selfies with people in the queue. There was such a great atmosphere and celebration around the whole day. It truly is our pleasure being part of what seems to be, one of the busiest frying days in the world. “

Chippy Chat & Fast Food Magazine • November 2016

Frozen at Sea = Fresher Fish for You

Frozen-at-sea has been called “fresher than fresh,” because within four hours from leaving the sea fish are already processed and frozen.

All JFK processing factories and trawlers produce in accordance with HACCP principles.

Proud member of “Frozen at Sea Fillets Association”

Chippy Chat & Fast Food Magazine • November 2016

Kósarbrúgvin 3, P.O. Box 56, FO-710 Klaksvík, Faroe Islands Tel +298 409900, Fax +298 409901, Email jfk@jfk.fo WWW.jfk.fo

Chippy Chat & Fast Food Magazine • November 2016

Multiple Efforts Three of the UK’s leading fish and chip businesses have recently been announced as finalists in the Best Multiple Fish and Chip Operator Award for the 2017 National Fish & Chip Awards, organised by Seafish.

he three finalists – Clems Fish Restaurants (with four outlets across County Durham and one in Sunderland, Tyne and Wear); John Dory’s of Northern Ireland (with seven premises operating in Lisburn, Carryduff and Belfast) and Rockfish (with four Devon based establishments in Brixham, Dartmouth, Plymouth and Torquay) - will now compete against each other in the race to bag the top accolade and become the UK’s best multiple fish and chip operator. To secure a place as a finalist, shortlisted businesses have been appraised across a wide range of judging criteria including fish sourcing policies, outlet appearance and facilities, menu development and innovation, supplier relationships, marketing and promotion activity, and staff development and training practices. Over the coming weeks, finalists will receive further mystery judging assessments by industry experts to ascertain the level of customer service and quality of the fish and chips on offer. This final stage of competition judging will determine the overall winner that will be announced at the National Fish and Chip Awards ceremony in London on 26 January 2017. Jointly sponsored by JJ Food Service

Chippy Chat & Fast Food Magazine • November 2016

Limited and Unique Seafood Limited, the Best Multiple Fish and Chip Operator Award recognises and celebrates the best fish and chip businesses with three or more premises in the UK. Joint award sponsor Terry Larkin, Group General Manager at JJ Food Service Limited, commented: “The standard of entrants this year was phenomenal. In particular we were impressed with the extraordinary measures they have taken to satisfy their respective customers, and also the strong focus placed by businesses on the responsible sourcing of fish. There has also been an increase in menu diversification to offer healthier chargrilled options and innovative use of social media to drive incredible engagement and sales.” Marcus Coleman, Chief Executive at Seafish, said: “Running three or more outlets as part of a group business can be a very challenging and demanding task. To be successful, owners need to take a systematic approach to ensure that consistency and quality is upheld throughout their entire operation. “This award recognises those businesses that really do go the extra mile, demonstrating commitment and determination to ensure that all of their establishments operate at the highest of levels. The finalists are ambitious and driven, and their passion to succeed in the industry is inspiring. I wish them all the best of luck and I look forward to seeing who will take the crown at the awards ceremony.” www.fishandchipawards.com.

Chippy Chat & Fast Food Magazine • November 2016

Six great reasons

to shop at JJ!

•

Access a wide range of Frozen at Sea, line-caught and IQF ﬁsh

•

Open every day for collection, even Sundays and Bank Holidays

•

Place an order up to 9pm for your next available delivery day

•

Shop fast and on-the-go with the smart ordering app

•

Transparent, consistent and highly competitive pricing

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Choose from eight - soon to be eleven - branches across the uk

Huw Griﬃths, Owner, Chip Stop Fish & Chips, Aldershot

Huw Griﬃths (right) and Paul Brailsford (left), Business Development Manager, JJ Food Service

Set up your JJ account today!

“I place my order via the JJ app – the predictive function knows exactly what I need so it takes just minutes to get my order ready for collection the next day. I save hundreds of pounds a month when I click & collect. When I’m not in my shop, I work as a freelance development chef, so I’m on the go all the time. It’s great to work with a supplier that can accommodate my busy lifestyle.”

Contact: Les Wilsher • Les.Wilsher@jjfoodservice.com Call: 07818 572323 or 08433 09 09 91 Visit: www.jjfoodservice.com 15

Chippy Chat & Fast Food Magazine • November 2016

jjfoodservice

jjfoodservice Chippy Chat & Fast Food Magazine • November 2016

CRUCIAL dates for 2017!

e are planning for a fantastic 2017 already. With this edition of Chippy Chat we are giving away a FREE 2017 wall planner with every copy. It is the perfect way of keeping tabs on deliveries, staff rotas and holidays and even writing down the key dates for your business over the coming 12 months.

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Once again we have had incredible support from the trade to help support this great free tool. Harlequin Print have helped by print them for us, and the main sponsor is once again Crucial Sauces. 2016 has been brilliant for us here at Chippy Chat towers here’s to a great 2017!

When you receive your wall planner please put it up and send us a picture of it in your shop to austen@chippychat.co.uk.

Chippy Chat & Fast Food Magazine • November 2016

Six good reasons to choose Frymax NORTH WEST ENGLAND REGION Hodgson's Chippy - Lancaster MIDLANDS REGION

Oldswinford Fish & Chips - Dudley EASTERN ENGLAND REGION Burton Road Chippy - Lincoln LONDON & SOUTH EAST ENGLAND REGION Henley's of Wivenhoe - Colchester CENTRAL & SOUTHERN ENGLAND REGION Godfrey's - Harpenden SOUTH & WEST ENGLAND REGION Kingfisher Fish & Chips Plympton

This year, a record six out of ten regional finalists in the prestigious "Independent Takeaway Fish and Chip Shop of the Year" awards use Frymax. Why?. Because Frymax has an unmatched reputation for reliability, quality, taste delivery and all round good value which has stood the test of time. No wonder Frymax has been The Fryers Favourite for over 60 years.

Frymax Makes Good Food...Great! 17

If you want to become a winner with Frymax, for information, advice, or customer support material please contact Olenex Trading (UK) Limited. Tel: 01322 444836 e-mail: ukinfo@olenex.com www.olenex-uk.com Chippy Chat & Fast Food Magazine • November 2016

Chippy Chat & Fast Food Magazine • November 2016

Black Tie and Jacket Potato! A night of camaraderie and celebration filled Ely Cathedral when the dedication of the local business community was praised at a glittering awards ceremony, with Isle of Ely Produce taking the ‘Best Community’ Business gong home.

he eighth annual Ely Standard East Cambridgeshire Business Awards was hosted in the Lady Chapel with a prestigious evening that recognises the best business talent that the region has to offer. Hosted by BBC presenter Sue Dougan said; “These awards provide recognition for companies and individuals who are contributing to the business success, best practice and positive environmental impact in East Cambridgeshire. “They are, undoubtedly, the region’s only awards for excellent business practice and hope to become hugely prestigious and highly valued, reflecting the achievement of winning companies. “It is about recognising and rewarding companies and individuals who are making significant contributions to east 18

Chippy Chat & Fast Food Magazine • November 2016

Cambridgeshire’s business community and economic development.” Judges were particularly impressed with the quality of all of the 2016 applications entered into eleven different categories, she added. Entries were overseen by judges from the Chamber of Commerce and the Federation of Small Businesses. Isle of Ely impressed the judges with their annual Potato race. The event promotes the potato, fish and chips and also brings local farmers into the high street. This year over 50 people took part, it involved over 30 farmers and 2,000 people watched. It also raises over £2,000 for local charities too. Austen Dack said: “What a fantastic opportunity and brilliant awards night, we have worked so hard to earn this title and were humbled to win.” Next year the potato race will be even bigger, we already have our first chip shop entry with Luke Godfrey from Godfrey’s Fish and Chips in Harpenden taking part. This year we also had heat sponsorship from Kingfisher Fish and Chips Plymouth, The Bay Stonehaven and also Jimmy Buchan’s Skipper’s Choice brand too. If you would like to get involved with the 2017 Potato Race contact austen@ chippychat.co.uk

Chippy Chat & Fast Food Magazine • November 2016

ENJOY A BREAK THAT’S AS GOOD AS GOLD Tell us why you love to use Q Gold, our certified sustainable palm frying oil and you could win a relaxing eco-break! We are offering you the chance to escape to the countryside and stay in a luxurious cabin at one of the nine stunning Forest Holidays locations across the UK. Forest Holidays carefully manage their lodges and facilities to protect the environment as well as support the forests for future generations.

Simply email marketing@colbeck.co.uk and let us know, in 50 words or less, the reason why you trust Q Gold frying oil within your business. Don’t forget we will need your name, your shop name and the best telephone number to contact you on.

Come on and join the Q! Terms and condition apply: No purchase necessary. The competition period runs from 1 - 30 November 2016 inclusive. Three £500 Forest Holidays gift cards can be won. Any costs over the gift card value is not included. The winner will be selected by an independent judge based on subjective interpretation of Q Gold’s qualities. The prize draw will be made on 9 December 2016. Winners will be notified by telephone and by entering the competition you are agreeing to your words and image being used for publicity purposes. There is no cash alternative. The promoter is The Q Partnership. Entrants must be UK residents and aged 18 or over.

Contact your nearest Q Partnership Supplier for further information

Henry Colbeck Limited Gateshead Tyne & Wear 0191 482 4242 www.colbeck.co.uk

VA Whitley & Co Limited Heywood Lancashire 01706 364211 www.vawhitley.co.uk

Chippy Chat & Fast Food Magazine • November 2016

Friars Pride Limited Peterborough Cambridgeshire 01733 316400 www.friarspride.com

THE Q PARTNERSHIP

Chippy Chat & Fast Food Magazine • November 2016

Transvision Re-Vamp The large outlay usually required for a fit out is hard for businesses to justify and with banks increasingly turning down funding for projects of this nature, more businesses are venturing down the problematic avenue of using capital to fund their necessary renovation.

Stuart Atkinson

ohnson Reed’s Mark Johnson sheds light on the tricky topic of raising fit-out finance. Not only does your shop provide a base for your operation, but it should be a pleasant environment for both customers and employees alike, plus an important branding tool for your business. Your fit out is the first thing your customers experience- before they’ve even tasted your food- and these preconceptions can have a massive impact. Johnson Reed are no strangers to this kind of finance. We’re able to cover all elements of your fit out from frying ranges and kitchen equipment to premise necessities; CCTV, lighting, EPOS and furniture, to name just a few. Our ‘commonsense’ underwriting helps clients get the funds for what they need, when they need them. When Stuart Atkinson and wife, Lindsay, took over his parents’ long-established chip shop, it was apparent that a full refit was in order. The ‘Round O’ Chip Shop in Abroath has been passed down through generations of the Atkinson family since 1925, and underwent a three-week refurbishment and modernisation process earlier this year.

Chippy Chat & Fast Food Magazine • November 2016

Despite an extensive background in the industry- as Scottish Regional Director of the NFFF and owner of the North Street Chip Shop in Forfar since 1988- Stuart found his own and other high street banks to be ‘less than helpful’ sourcing finance for the project. Instead, he consulted Johnson Reed. “When I explained my position, Mark said it made perfect sense and that more and more successful businesses are finding bank finance difficult to arrange,” said Stuart, “After a few basic checks, the finance was quickly arranged for a new Scotrange frying range, a walk in freezer, and other assorted fridges and freezers.” The ‘Round O’ team were able to gain immediate access to the equipment they needed, and the lease agreement helped the business conserve its working capital, and budget confidently around taxefficient repayments. As a one-stop shop for all your equipment finance requirements, we can work with the supplier/s of your choice and liaise with them directly, leaving to you focus on the all-important task of running your business. Whether you’re starting up, relocating or expanding your current premises, Johnson Reed are on hand to help with 100% of your fit out and project costs. www.johnsonreed.co.uk | 0161 429 6949 | info@johnsonreed.co.uk

Chippy Chat & Fast Food Magazine • November 2016

Chippy Chat & Fast Food Magazine • November 2016 www.johnsonreed.co.uk | 0161 429 6949 | info@johnsonreed.co.uk

Chippy Chat & Fast Food Magazine • November 2016

What are your customers saying? The largest independent research into the Fish and Chip market has recently been conducted and the public has spoken! Over 600 Fish and Chip shops were involved and 1,500 people surveyed giving their honest opinions and preferences for the nation’s most savoured dish.

So what can you do? In response to changing consumer preferences, the good news is you’re not short of options… Structured packaging can help keep an eye on portion sizes, as you cannot overly fill a box. Two-compartment boxes have proven extremely beneficial to Fish & Chip shops due to their unique design preventing the fish sticking to the chips and providing overall better presentation to the end consumer, not to mention achieving a better margin!

Why was the research to conducted? THE KEY Congratulations The underling aim is to raise the profile of the

to a successful

POPPIES

nation’s most treasured meal and support

business Fish & Chip shops in understanding what to THE KEY Congratulations their customers want, Fish & Chips how to drive additional to “Marketing a successful is a key

business

technique to raising a shop’s profile, which can be utilised to communicate with “Marketing is a key customers, staff and technique to raising a media. shop’s profile, which

POPPIES Fish & Chips

THE KEY Congratulations BITE® can deliver to to

business and ultimately grow profits to have on winning the prestigious a more successful and sustainable future for Marketing Innovation Award to a successful Fish & Chips. “Here at Poppies we focus on all aspects of service

business

to provide athe complete dining experience for our on winning prestigious

customers. While our food and customer service is can be utilised to “With an effective and Marketing Innovation Award our top priority, every channel is immersed in our communicate with uniquestaff approach to their customers, and branding.” “Here at Poppies we focus on all aspects of service company marketing, to provide a complete dining experience for our media. “We have specially designed newspaper and food Poppies Fish & Chips is customers. While our food customer boxes, which helpand reinforce ourservice brandisidentity – “With an effectivewinner and and a deserving our top priority, every channel is immersed in our customers even get their fish and chips served up unique approach to theirsuccess I wish them every branding.” company marketing, in newspaper with edible ink! Our social media has in the future.” “We have specially designed newspaper and food Poppies Fish & Chips is also really helped us establish our brand and we boxes, which help reinforce our brand identity – a deserving winner and now have over 8,000 followers engaging with us Mike Wallace customers even get their fish and chips served up I wish them every success and posting about experience” The Q Partnership in newspaper with edible ink!their Our Poppies social media has in the future.” also really us establish our brand and we Marketing Team Pathelped Newland now have over 8,000 followers engaging with us Mike Wallace owner of Poppies Fish & Chips. and posting about their Poppies experience” The Q Partnership Below: Left to right: Mike Wallace Q Partnership Marketing Team, Marketing Team Pat Newland Mari Cuschieri, Michael Cuschieri Tadiwa Mwamuka Poppies owner of Poppies Fish & Chips.

Headline results

“Marketing is a key technique to raising a shop’s profile, which can be utilised to communicate with customers, staff and media.

• More customers are health-conscious! The majority of people interviewed said they would eat Fish & Chips “With if itan effective were and unique approach to their company marketing, healthier.

Offering smaller portions through the Litean untapped healthconscious market who may not necessarily buy Fish & Chips because the portion sizes Fish Chips are & too big. The Lite-BITE® is a specially ondesigned winning the packaging prestigious to perfectly contain a Marketing Innovation Award lighter meal, and with boxes you will receive “Here at Poppies we focus on all aspects of service to provide a complete dining experience for our FREE A2 posters to help sell the meal. customers. While our food and customer service is

POPPIES

our top priority, every channel is immersed in our branding.” “We have specially designed newspaper and food Poppies Fish & Chips is boxes, which help reinforce our brand identity – a deserving winner and customers even get their fish and chips served up I wish them every success in newspaper with edible ink! Our social media has in the future.” Above: One of Poppies’ innovative marketing also really helped us establish our brand and we Wallace campaigns, aMike fully branded taxi for deliveringnow have over 8,000 followers engaging with us and posting about their Poppies experience” The Q Partnership large orders in matching carriers. Marketing Team Pat Newland Above: One of Poppies’ innovative marketing owner of Poppies Fish & Chips. campaigns, a fully branded taxi for delivering

• Size matters! Portion sizes of Fish & Chips across the UK vary hugely with the largest Marketing Team and Nigel Barden. portion weighing almost seven times as Below: Left to right: Mike Wallace Q Partnership Marketing Team, Mari Cuschieri, Michael Cuschieri Tadiwa Mwamuka Poppies much Marketing Team and Nigel Barden.as the smallest largeportion. orders in matching carriers.

• Portion choice is important! Fish & Chip shops mainly offer one or two portion sizes with a tendency to only offer large portions – not everybody wants a huge portion!

We have nutritional evidence to suggest the Lite-BITE®, depending on the weight served, can achieve the following:

Below: Left to right: Mike Wallace Q Partnership Marketing Team, Mari Cuschieri, Michael Cuschieri Tadiwa Mwamuka Poppies Marketing Team and Nigel Barden.

Above: One of Poppies’ innovative marketing campaigns, a fully branded taxi for delivering large orders in matching carriers.

To get the full nutritional information, please get in touch with your local Q Partnership supplier today! To get full access to the research report, register at www.enjoyfishandchips.co.uk now and be in for a chance to win many prizes including a FREE case of Lite-BITE® boxes (and posters).

Exclusively available from The Q Partnership Henry Colbeck VA Whitley www.colbeck.co.uk www.vawhitley.co.uk 0191 482 4242 01706 364211 @HenryColbeck @VAWhitley1899 0191 482 4242 01733 316400 0191 482 4242 01733 316400 01706 364211 0191 482 4242 01733 316400 01706 364211 www.colbeck.co.uk www.friarspride.com www.vawhitley.co.uk

www.colbeck.co.uk

www.friarspride.com

www.colbeck.co.uk

www.friarspride.com

Friars Pride www.friarspride.com 01733 316400 @FriarsPride 01706 364211

www.vawhitley.co.uk

Chippy Chat & Fast Food Magazine • November 2016

Increase your lunchtime trade with

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Chippy Chat & Fast Food Magazine • November 2016 Chippy Chat & Fast Foodwww.vawhitley.co.uk Magazine • November 2016 www.colbeck.co.uk www.friarspride.com

Telephone: 0191 482 4242

Telephone: 01733 316400

Telephone: 01706 364211

The Fjord Angler! I was recently delighted to be invited by The Norwegian Seafood Council and Seafish for a study trip to Norway. I will tell you that that delight was muddied with a slight sense of fear having found out a similar trip last year ended up with all visitors in various states of nausea as they cruised out in high winds and choppy waters (but i needn’t have worried).

Chippy Chat & Fast Food Magazine • November 2016

By Austen Dack

o with various travel sickness aids and more coats than Burtons I met up with my fellow travellers at Gatwick Airport. The trip was to reward the Top 10 regional award winners in the 2017 National Fish and Chip Awards. Also in attendance were...

...From left to right... Clare Finnegan - Dolphin Takeaway Dungannon, Eleanor Hennighan – Hennighan’s Top Shop, Machynlleth, David Patterson - Henley’s of Wivenhoe, Paul Eden - Hodgson’s Chippy Lancaster, Luke Godfrey - Godfreys Fish & Chips Harpenden, (Then that’s me in the middle) Mr Benjamin Bartlett – Seafish Ambassador, Mr Dino Anastasiou - Burton Road Chippy Lincoln, Nicola Mutton Kingfisher Fish & Chips Plympton, David Miller – Miller’s Fish and Chips Haxby, Nicola Belfrage – Essential Catering, not pictured but also on the trip... Daniel Harding - Angel Lane Chippy Penrith , Tom Shingler – Great British Chefs, Jack – Robert Moller – Norwegian Seafood Council

We actually flew direct to Alesund in around two hours from Gatwick. We landed in glorious sunshine which was thankfully never to leave us during our entire three day stay. After check in to our waterside hotel we were given a briefing on the impressive Leinebris the brand new £31m vessel which was to take us out into the deep blue Norwegian sea the following day. We then moved on to the XL restaurant in the town where we were treated to various cod dishes. The house special was salted cod, which I did like but was grateful for the regular water top ups. Previous to that we had been served a fish ‘goujon’ which I was later told was actually the tongue of a cod. On the way back we stopped off at a kiosk who served ‘probably the best fish and chips in the world’, we didn’t actually try them but the irony was not lost on the group. Next day was the highlight of the trip. I looked out of the hotel window and to my joy the sea looked very calm. The group boarded Leinebris at around 9am. After our briefing we donned our special Norge/Leinebris suits and started a new ‘crew member’ tour. The sheer scale of this vessel has to be seen to be believed. Everything from hospital bay to sun bed, gymnasium to cinema room. Whilst we were out for only one day, normally 25

Chippy Chat & Fast Food Magazine • November 2016

the crew will be away for anything up to four weeks at a time. Huge stocks of provisions are stored away and are on hand for the on board restaurant to keep the crew well nourished. We were served two excellent cod dishes and also lamb shanks too. After 2 hours of travel it was time to fish. Leinebris has no nets but instead uses lines and hooks. Thousands of hooks are sent out at a time all baited with Chinese squid. We sent out two lots of hooks (over 4,000) and after another 90 minutes it was time to haul in the catch.

you are getting the very freshest of fish from Norway as it is frozen at sea in no time at all This is where the whole operation comes into its own. The fish are pulled up on their line. They are then filleted boxed and frozen all in a matter of minutes in the ships very own factory. This is why you are getting the very freshest of fish from Norway as it is frozen at sea in no time at all. Soon we were to leave Leinebris and set foot on dryland. There was not a hint of sea sickness in the whole group, although we were all to sway a little for the next day or so.

Continued q

Chippy Chat & Fast Food Magazine • November 2016

q Continued

In the evening we met up with more Norwegian fishing representatives. We exchanged ideas and of course had five courses of wonderful fish and wines too. Next day we debriefed from UK sailing trip and were giving the facts and figures for white fish in the UK. Whilst our cod stocks are on the mend, we still need to import much of what we need to keep our fish and chip shops replenished. In Norway it seems the boats are getting bigger and the quotas are being shared between families and groups to achieve this. One last pitstop before we left as we towered over the harbour and once again enjoyed some local fishcakes. We were given a talk about the town how it had been a scene of a devastating fire in the 1900’s as

Chippy Chat & Fast Food Magazine • November 2016

the whole town was raised to the ground. Thankfully it has recovered and makes a fantastic weekend break destination. All too soon the trip was at an end and we were making our way back to the airport for the return trip. Thank you to my fellow travellers the #norwegian8 journalists and Seafish, and of course a massive thanks to Jack Robert & the Norwegian Seafood Council for their fantastic organisation (and showing us their country). Believe me this trip alone makes it worthwhile for you to get in the Top Ten.

Chippy Chat & Fast Food Magazine • November 2016

With Norwegian cod and haddock, there’s quality in abundance. Norway’s cold, clear waters provide perfect conditions for cod and haddock. They grow big and strong here, yielding amazingly succulent, chunky white flesh. Our vessels freeze their catch at sea, locking in the Arctic freshness to guarantee quality for our customers. And because we are committed to sustainability, there’s always plenty more in the sea.

seafoodfromnorway.co.uk

@norwayseafood codfromnorway.com

Chippy Chat & Fast Food Magazine • November 2016

Jingle all the Way! The Save & Select Christmas Promotion is now available to customers of The Q Partnership – Henry Colbeck, VA Whitley and Friars Pride.

cards can be used at over 70 high street stores which now includes and Currys/PC World. In total Love2shop vouchers can be used over 130 retailers and attractions all listed here. ave & Select is the long running https://www.highstreetvouchers.com/gift/ to a successful customer loyalty scheme where-to-spend-love2shop-vouchers which has been running for Points can also be turned back into almost 25 years ago. Traditionally vouchers to spend with your Q partnership to “Marketing a successful is a key many of our customers collect and partner. technique to raising a on winning the prestigious shop’s profile, which then redeem their points to help Jacqueline Pearson, Head of Marketing can be utilised to Marketing Innovation Award communicate with to a successful Fish & Chips towards Christmas shopping. at Henry Colbeck and Save & Select “Marketing is a key customers, staff and “Here at Poppies we focus on all aspects of service technique to raising a media. to provide athe complete dining experience for our It gives you some great rewards Brand Manager commented; on winning prestigious shop’s profile, which customers. While our food and customer service is can be utilised to Innovation Awardfrom “With an effective and Marketingto Fish & Chips choose “We love giving our customers our top priority, every channel is immersed in our making communicate with “Marketing is a key uniquestaff approach to their customers, and technique to raising a branding.” “Here at Poppies we focus on all aspects of service company marketing, Christmas 2016 brighter shop’s profile, which to say thank you for on winning thesomething prestigious media. to provide a have complete diningdesigned experience for our even “We specially newspaper and food Poppies Fish & Chips is customers. While our food and customer service is can be utilised to Marketing Innovation boxes, which helpbetter reinforce our brand ever identity –before. “With an effectivewinner and and communicate with and than theirAward business and Save & Select a deserving our top priority, every channel is immersed in our customers even get their fish and chips served up customers, staff and unique approach to theirsuccess “Here at Poppies we focus on all aspects of service I wish them every branding.” company to provide a complete dining experience for our in newspaperJust with edible ink! Our social media 250 Save & has Select media. provides us with the ideal in themarketing, future.” “We have specially designed newspaper and food customers. While our food and customer service is Poppies Fish & Chips is also really helped us establish our brand and we “With an effective and boxes, which helpPoints reinforce our can brand identity – our top priority, every channel is immersed in our a deserving winner and be exchanged opportunity to do just that. now have over 8,000 followers engaging with us unique approach to their Mike Wallace customers even get their fish and chips served up branding.” I wish them every success company marketing, and posting about experience” The Q Partnership in newspaper with edible ink!their Our Poppies social media has “We have specially designed newspaper and food for £10.00 worth of The choice of vouchers is in the future.” Poppies Fish & Chips is also really us establish our brand and we Marketing Team boxes, which help reinforce our brand identity – Pathelped Newland a deserving winner and now have over 8,000 followers engaging with us a great customers even get their fish and chips served up Mike Wallace from very appealing as it provides I wish them every success owner ofvouchers Poppies Fish & Chips. in newspaper with edible ink! Our social media has and posting about their Poppies experience” in the future.” The Q Partnership and we Below: Left to right: Mike Wallace Q Partnership Marketing Team, Above: One of Poppies’ innovative marketing also really helped us establish our brand Marketing Team choice which includes the flexibility for customers Pat Newland now have over 8,000 followers engaging with us Wallace Mari Cuschieri, Michael Cuschieri Tadiwa Mwamuka Poppies campaigns, aMike fully branded taxi for delivering owner of Poppies Fish & Chips. and posting about their Poppies experience” Marketing Team and Nigel Barden. Q Partnership matching carriers. Sainsbury’s M&S and large orders inThe to treat themselves to exactly Marketing Team Pat Newland Below: Left to right: Mike Wallace Q Partnership Marketing Team, Above: One of Poppies’ innovative marketing Mari Cuschieri, Michael Cuschieri Tadiwa Mwamuka Poppies owner of Poppies Fish & Chips. campaigns, a fully branded taxi for delivering the new Love2shop what they want, when they Marketing Team and Nigel Barden. large orders in matching carriers. Below: Left to right: Mike Wallace Q Partnership Marketing Team, Above: One of Poppies’ innovative marketing Mari Cuschieri, Michael Cuschieri Tadiwa Mwamuka want Poppies campaigns, a fully branded taxi for delivering Gift Card. Love2shop it.” Marketing Team and Nigel Barden. large orders in matching carriers.

THE KEY Congratulations to

S POPPIES

business to THE KEY Congratulations Fish & Chips business

POPPIES

THE KEY Congratulations to business

POPPIES

www.colbeck.co.uk

www.friarspride.com

www.colbeck.co.uk

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Friars Pride www.friarspride.com 01733 316400 @FriarsPride 01706 364211

www.vawhitley.co.uk

Chippy Chat & Fast Food Magazine • November 2016

Making Christmas Magica Save + Select The Loyalty Scheme for customers of The Q Partnership, formed by: Henry Colbeck, VA Whitley and Friars Pride. You can exchange just 250 Save & Select Points for a great choice of £10.00 vouchers or gift cards including Love2shop and Sainsbury's.

Redeem your points now in time for all of your Christmas shopping!

NEW

For further details contact your local Q Partnership supplier; Henry Colbeck Limited Seventh Avenue, Team Valley Trading Estate Gateshead, Tyne & Wear NE11 0HG

Tel: 0191 482 4242 www.colbeck.co.uk Chippy Chat & Fast Food Magazine • November 2016

VA Whitley and Co Limited Milward House, Fir Street, Heywood, Lancashire OL10 1NW

Friars Pride Limited Oxney Road Industrial Estate, Oxney Road, Peterborough, PE1 5YW

Tel: 01706 364 211 Tel: 01733 316 400 www.vawhitley.co.uk www.friarspride.com 29 Chippy Chat & Fast Food Magazine • November 2016

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The horses are on the track… This year KFE celebrates its 20th year and as part have hosted various events throughout the year.

FE’s first Race Day at Nottingham Racecourse on Wednesday 28th September was a huge success. Attended by nearly 100 customers and suppliers there was a great mix of experienced racegoers and first timers. Following a beautiful 4 course meal, there were tips and selections and some great banter by celebrity tipster John McCririck ably supported by 4 time Derby winning jockey, Willie Carson. All races were sponsored by Fish and Chip industry suppliers and The Georges Group and each company provided a “knowledgeable

Chippy Chat & Fast Food Magazine • November 2016

person” for each race who selected the best turned out horse and presented prizes to the winning connections. KFE made a retirement presentation of champagne to David Lovell of Kerry’s, who attended on his last day in the business. Paul Williams said “It was a fantastic success which we will definitely repeat in the future. I would like to thank T Quality, Kerry Foods, Middleton Foods, Georges Kitchen and CF Capital without whose support such a wonderful event would not be possible”. www.kfeltd.co.uk

Chippy Chat & Fast Food Magazine • November 2016

How important is Business Interruption Insurance? Business interruption insurance is often overlooked because many business owners believe that other insurance policies such as buildings and contents policies will take care of any losses suffered as a result of an event such as fires and floods. Although buildings and contents policies will usually cover the initial damage to your property, they do not make allowance for any consequential financial losses your business will sustain in what can often be a long term interruption in your trading. In fact, for many businesses without Business Interruption cover this can often lead to a business termination.

What type of events does Business Interruption insurance cover?

While there are many different causes of business interruption, the two most common are fire and flood with fire being more common for Fish & Chip Shops. When a disaster strikes it is important that you are covered for all of your consequential losses. Stock can be replaced, yet a property suffering from fire damage can take months to repair and in the case of a total loss will take even longer before the business is up and running again. If you cannot operate in the interim, you will lose revenue, possibly run out of money, and you may lose staff as well as valuable customers.

What cover does Business Interruption insurance provide?

Business interruption insurance always includes a material damage proviso: which means that it cuts in following a claim made against your building or contents insurance, and covers financial losses that are a direct consequence of a business interruption, such as loss of revenue, loss of rental income and additional staff costs. Of course prevention is always better than cure therefore it is always a good idea to install a fire suppression system. Ryan’s Wrapped Fish & Chip Shop policy not only includes business interruption cover so you can be sure that in the event of a claim you will be back in business as quickly as possible but offers a premium discount if you have for the world leading ANSUL fire suppression system installed.

t insurance policy d by the industry ndustry offers:

ance conditions reflecting operational For‘real more life’ information about Wrapped or a quotation call 0800 223 0392 email wrapped@ryans.co.uk or visit ryans.co.uk/wrapped tices of the industry

34 Chippy Chat & Fastmade Food Magazine • November 2016 s interruption payments as quickly as possible

Chippy Chat & Fast Food Magazine • November 2016

Thank You for We recently stayed at the five-star Aria Hotel in

Budapest. It is part of the Library Collection hotels, with sister venues in both New York, and Prague. Austen Dack

y wife chose the Michael Jackson room and his songs start playing in surround sound from the moment we step out of the lift. A large caricature of Jackson himself by Czech artist Joseph Blecha hangs above the bed. The hotel has four wings – each representing a different musical genre – Contemporary, Jazz, Classical and Opera. As part of this experience the hotel also has a fully stocked music room with dvds and cds for you to enjoy, and a cinema room with regular shows. Other bedrooms include Elvis Presley, Ella Fitzgerald, James Brown, Frank Sinatra and The Beatles. Hotel Aria sits on a pedestrianised street right next to the fabulous Saint Stephen’s Basilica. In the afternoon between 4-6 we relaxed

Chippy Chat & Fast Food Magazine • November 2016

with a complimentary glass of wine (or two) served with a selection of delicious cheeses. The courtyard is covered by an incredible $1.1m glass roof, and the upward view as the light fades is to die for. We were serenaded by a pianist on the space age piano one of only a few made in the world. After an evening out the last drink of the evening was saved for the roof top bar at the Aria. Fast becoming the place to be seen in Pest, the views dazzling by day are even more spectacular in the evening. The comprehensive breakfast is also served in the courtyard. The chef will cater for your dietary requirements and look out for the ‘egg man’. One morning we ventured to breakfast via the Spa area. We went for a sauna and a swim (there was also a gym) and used the steam room. Massages and treatments were available too and once again the musical theme is carried through. Centrally located we ticked off so many of the top ten things to do in Budapest

Chippy Chat & Fast Food Magazine • November 2016

the Music very easily from the hotel, including The Citadel, Grand Market, Basilica, Szechenyi baths, Castle Hill, Ruin Bars & more. Much of this was also achieved with the help of a Budapest Card, which gave us free travel all weekend on public transport including trams, buses and Europe’s oldest underground too. It also gives you great discounts at many of the local attractions too.

The Big Fish

Part of our mission was to find the best fish and chips in one of the most centrally cities in Europe could offer. Having called ahead to the Big Fish and booked a table we arrived to be greeted by manager David who showed us to our reserved table. The group all then went up to the counter to order their meals. Those who wanted fresh fish selected their catch from the impressive display and then had them weighed and sent to the kitchen to be freshly cooked. Naturally I chose their cod and chips.

The food was tasty; my wife’s fish and chorizo paella was as good as any I’ve tasted. The fish and chips were delivered to me by the waitress with some trepidation. She knows the industry I represent and the incredible fayre it serves. They need not have worried, the scoop like chips were both crispy and fluffy, whilst the line caught frozen at sea Norwegian cod lovely and white and flakey. Thankyou Hotel Aria and Budapest a wonderful weekend indeed. www.ariahotelbudapest.com www.thebigfish.hu www.budapest-card.com

Chippy Chat & Fast Food Magazine • November 2016

Oh what a lovely War Weekend you

By the Potter Hill Fisheries Home Guard

Photos by Jemma Rowlston 38

Chippy Chat & Fast Food Magazine • November 2016

he Pickering War Weekend mostly centres around activities at the North Yorkshire Moors Railways which has its terminus in our town. This event brings between 15 and 20 thousand people into a town of only 7 thousand - many of them dressed in military uniform or other 40’s era costumes - with a surprising number of them hungry for Fish & Chips to accompany their dances, galas, parades and other activities. In order to survive this onslaught and “Fry for Victory” we have to prepare with almost military precision in a process that starts as sun as the summer rush stops at the end of August. Our shop is decorated inside and out, our staff dress up in period costumes, our fridges and freezers and potato store is filled to capacity and beyond - and everyone is on hand to man the trenches for three days of non-stop combat. But prepping the staff and the shop is really only the beginning. The traffic island outside our shop, dubbed Camp Cod for the weekend, is transformed into a seating area with bales of hay bought from local farmers, camouflage canvas and netting and the almost obligatory bunting. We also put up specially designed posters and banners around town, sponsor adverts and coupons in the special War Weekend newspaper and even make a special themed digital ad for the local theatre – which showed four classic old war films this year. Everything has to be right and everything has to be ready and, if we are very lucky and the weather is not awful, the War Weekend delivers a week’s worth of extra business in just three days – with costumed people queuing outside the shop, drinking their complimentary tea and coffee and admiring the spectacle that they are all here to both see and be part of. Not every chip shop has a ‘special event’ during the course of the year, but the War Weekend is certainly ours and we certainly could not do it without the hard work of our staff – with the cry “all hands to the pumps” even bringing two of our experienced counter girls back from University, just to make sure we make it through the weekend. So, if you’re visit Pickering in October and find yourself surrounded by men with uniforms and guns and women in lovely frocks and fur, don’t be surprised, just get yourself up to Potter Hill, take a seat in Camp Cod and remember… War is Swell!

Tell us about your special events austen@chippychat.co.uk Chippy Chat & Fast Food Magazine • November 2016

Chippy Chat & Fast Food Magazine • November 2016

Field Frier

Approved Field to Frier Distributors

South West - Midlands - Wales

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Field

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We are a Long established Frier family firm of potato merchants, leading fish & chips shop suppliers and stockists of catering supplies. Our customers cover a wide area including Gloucestershire, Herefordshire, Somerset, Worcestershire, South Wales & Wiltshire.

Field Frier

Mason Potatoes have decades of experience We source potatoes from only the best growers and suppliers who meet our stringent quality standards By using our own fleet of vehicles our deliveries are customised to fit specific customer requirements We have an understanding of the region we cover that is second to none Our extensive range of dry goods and sundries ensures that we offer a unique service to our customers We focus on delivering the highest quality at the most competitive price To protect our customers against the ever changing price of one of their basic commodities we offer the security of fixed price contracts for our potatoes

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Now Supplying North and West Lon don Mitchell Potatoes (Estab 1883) is proud to be one of the UK’s longest established potato merchants, a record built on quality and reliability.

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Mitchell Potatoes Chippy Chat & Fast Food Magazine • November 2016

01254 830305 North West

Anthony Swift (Liverpool) Reliable daily deliveries throughout the North-West Guaranteed quality supplies throughout the year.

Specialist supplier to fish and chip shops

0151 526 5318 aj.swift@live.com

A reliable supplier of wholesale potatoes and freshly cut PG Chips based in Manchester, you just can't beat Vic Graham for our quality, service and price. Catering for many restaurants, pubs and takeaway businesses, we have over 35 years' experience in the industry and have established ourselves as the trusted name amongst chip and potato suppliers. Once you've tried us, you won't want to leave, here's why: u We are suppliers of the best frying potato in the North West u Delicious and fresh pre-cut PG Chips u We use only quality Lincolnshire and Cambridgeshire potatoes u We pride ourselves on our punctual delivery, Monday to Saturday, within a 50 mile radius of Manchester u We offer excellent value for money Vic Graham Ltd South Boyd Street, Tottington, Bury, Lancashire, BL8 3NA

T: 01204 887415 Potatoes@vicgraham.com

www.vicgraham.com North West 40

Chippy Chat & Fast Food Magazine • November 2016

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Specialising in the Fish & Chip Shop Trade Glebelands, Church Lane, Dover, Kent, CT15 7JP

Call – 01304 830437 Mob: 07885 174722

Family owned potato supplier based in Henfield, Sussex. Telephone : 01273 492341 John Mobile : 07850 361 999 Peters Mobile : 07860 483197 info@ehillsandsons.co.uk www.ehillsandsons.co.uk

Mansfield Ashbourne Notts Derby Dronfield

LEICESTERSHIRE

North Lincolnshire Scunthorpe

Area Covered

Fixed price contracts available Potatoes replaced within 12hrs in the unlikely event of you being dissatisfied All batches rigorously checked and test fried Ring today for your free sample

Lomas Potatoes

London & South East

01909 562327 (3 lines) 07932 155677 (Andy) 07703 263033 (Garry) (E,Yorks, N,Yorks, W,Yorks)

allomas@btconnect.com North East

For a Fast and Reliable Service Call John or James Suppliers of Top Quality Chipping Potatoes for Over 30 Years into Milton Keynes and Sourounding Area Little Brickhill, Milton Keynes. MK17 9DN

01908 377537 01908 271498 We cover Cambridge, London, Oxford, Reading and now Rugby The finest, freshest potatoes grown from the best Cambridgeshire soil Vast range of varieties to suit you Long established family business Friendly and reliable services We deliver when it’s convenient for you Importers of potatoes for quality all year round Fixed price contracts

Delivering quality sourced potatoes to Fish & Chip shops daily throughout the North East and North Yorkshire We are a family run company with family values, originally started in the 1940, the company is now run by Gordon Cracknell, third in a generation of Potato merchants. Strong relationships which have been built up over the years with suppliers across the UK and Europe enable us to supply the premium quality potatoes that our clients want. All major varieties of potatoes ranging from Maris Piper, Ramos, Saggitta, Challenger, Agria, Amora, Accord, Maris Bard and Premiere.

Call -

Telephone: 0207 987 7890 & 0207 987 8456 Wisbech: 01945 772242 Largest distributor of potatoes and Lordchips, rapeseed oil, frymax, battermix, gherkins, & sauce

Hunters Potatoes

(S,Yorks, N,Yorks, Notts)

Eden House, High Hesleden, Hartlepool, TS27 4QF

( Northumberland )

Daily deliveries throughout the North-East, supplying fryers with the best chipping potatoes available in the marketplace Consistent quality throughout the year.

Northern Ireland

Potato

EAST YORKSHIRE

WEST YORKSHIRE GREATER MANCHESTER

Tel : 01358 742345 Mob : 07799 661333

Delivering quality potatoes throughout your region

BWH Graham

01429 836255

R.A.W Potatoes Ltd Call: Graham White T: 07855 940013

Chippy Chat & Fast Food Magazine • November 2016

D S P S Dennis Supreme Potato Supplies Tel: 01353 741914 Mob: 07931 540 515 Mob: 07528 819456 Email: dspspartners@yahoo.co.uk Web: www.dennispotatoes.co.uk

Gloucester Wholesale

Unit 15a Bamfurlong Ind Park Cheltenham Gloucestershire GL51

Tel: 01452 856111 Mobile: 07774 675303

Chippy Chat & Fast Food Magazine • November 2016

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The Incredible Journey!

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Three of the UK’s leading fish and chip businesses have recently been announced as finalists in the Isler of Ely Produce sponsored From Field to Frier Award for the 2017 National Fish & Chip Awards.

he three finalists – Krispies in Exmouth, Devon; Papa’s Fish and Chips in Hull, East Yorkshire and Towngate Fisheries in Bradford, West Yorkshire – have been recognised for their efforts in creating the perfect chip and will now go head-to-head as they compete to make the final ‘cut’ and scoop this top accolade. To secure a place as a finalist, shops have been appraised across a wide range of judging criteria with a specific focus on the policies and procedures for the responsible sourcing of potatoes. Shops were also assessed on their potato knowledge, including types and seasonality, and the storage and preparation of the raw ingredients. Finalists will now undergo mystery shopping assessments and in-depth judging audits by industry experts to ascertain customer service levels and the quality of the fish and chips being produced. This final stage of judging will determine the winner that will be announced at an awards ceremony in London on 26 January 2017. Awards sponsor Oliver Boutwood,

Field Frier 42

Field Frier

Chippy Chat & Fast Food Magazine • November 2016

Director at Isle of Ely Produce, commented: “This award, which is now in its fifth year, has really captured the attention and imagination of both farmers and friers alike, and has become a part of our intrinsic values at Isle of Ely. “So much so that we hold an annual open day at our premises for potato growers, farmers and trade including friers, to gain further insight into the potato supply process. Attended by over 100 people in 2016, we really hope our open day in 2017 will be even bigger and better. “We also organise the world’s only potato street race, with everyone from Ely in Cambridgeshire getting involved and teams sprinting for glory with 20kg potato sacks on their backs; it’s a great day not to be missed, with many of our top UK fish and chip businesses and shops as sponsors. “Overall, I’m so pleased to see that fish and chip businesses are really starting to think about the whole journey of their potato brand. Some are even able tell customers which field their potatoes are grown in! Congratulations to our finalists and good luck.” For further information on The National Fish & Chip Awards please visit www. fishandchipawards.com and www. chippychat.co.uk

Field Frier

Chippy Chat & Fast Food Magazine • November 2016

Blackpool Rocks! If you’re heading to see the famous Illuminations, then getting a bag of chips is all part of the fun (and probably compulsory). The Manchester Evening News took a look at some of the best the resort has to offer.

ut as there’s more fish and chip shops in Blackpool than you can shake a stick (of rock) at, it’s sometimes hard to find which ones are the best. So here’s 10 of the top chippies near Blackpool prom.

Taylors @Taylors Fish & Chips - Blackpool FacebookTaylor’s fish and chip shop Perfectly located just off Squires Gate for the start of any stroll/drive/tram ride round the Illuminations, people flock for miles for the fish and chips on offer here. Prices: Regular chips £1.70, medium haddock £2.90, jumbo sausage £1.10

Harrowside Chippy Northwest culinary hot spot! The Chippy on Harrowside, Blackpool. Great fish n chips and the best mushy peas Just off New South promenade (near the Starr Gate end of the Illuminations) this is definitely worth the detour. The family-run business is very popular among locals so you know you’re on to a good thing. Prices: Medium chips £1.60, small cod £2, fish, chips, peas, bread and butter with tea or coffee from £5.

burgers, chicken wings and jacket potatoes (and the portions are huge). Prices: Small chips £1.90, small haddock £3.85, battered sausage and chips £3.90.

Yorkshire Fisheries Said to be the oldest chippy in Blackpool, this place is an institution. Located in the heart of the town centre away from the bustling promenade, they have everything from traditional fish and chips, to pies, scampi and roast chicken. Price: Chips £2.50, cod and chips £5.95, battered sausage £2.25

The Middle Chippy A proper old-fashioned chippy in Bispham just at the start/end of the Illuminations. Many visitors have commented on the ‘cripsy and fluffy’ chips on offer here - as well as the ‘epic’ mushy peas. Prices: Fish, chips, mushy peas, bread and butter and tea or coffee for £6.50.

Seniors Billed as the ‘best fish & chips on the Fylde coast’, there are in fact five takeaways to choose from stretching from Lytham to Thornton. And you can guarantee there will always be a coach-load of people about to tuck in as well - a sign of quality if ever there was one. Price: Medium chips £1.75, cod £2.50-£4.95, jumbo sausage £1.60

Pablo’s Slap bang on the promenade, opposite South Pier, you can always guarantee a queue at Pablo’s - but the wait is worth it (tip - try the curry sauce). They also have an ice cream parlour next door if you’ve got room left. Price: Around £6.95 for fish, chips, mushy peas, bread and butter and a drink

Bentleys People have referred to this place as the ‘Rolls Royce’ of fish and chip shops and it’s not hard to see why. Just a two minute stroll off the prom near the Sandcastle (take the road by the Velvet Coaster pub), Bentley’s also serves up gluten-free chippy teas. Price: Regular chips £1.60, small fish and chips £3.90, battered sausage £1.30

C Fresh Fish and Chips Another one that’s worth the walk. This place is a five minute walk off the prom if you stroll down Lytham Road (by the Manchester pub). Serving up everything from locally sourced fish, to jacket potatoes and even battered haggis, this place is famous among locals and visitors. Price: Regular chips £1.60, small fish and chips £3.45, and jumbo sausages £1.50.

The Sea Fish and Chips Restaurant Just off the prom opposite Central Pier is the Sea Restaurant. As well as fish and chips they also do

Chippy Chat & Fast Food Magazine • November 2016

Ball getting close to a sell out! The Chip Baron’s Ball is back and we have signed up yet another top band Abba Sensation to entertain you all on Sunday December 4th.

he Super Trooper four will appear at the Holiday Inn Peterborough*. With space for over 240 people we are once again planning a really great party for the industry. It will be a real grand occasion where you can catch up with all of your friends and colleagues and also let your hair down too. Last year 7 out of the top ten fish and chip shops in the UK chose to attend with many other previous winners in attendance too. Places for this event are already limited many people who attended in 2015 have already pre-booked. Please can you email amanda@chippychat.co.uk if you wish to attend and also how many tickets you require? Chippy Chat + members will receive precedent for tickets and also a discounted rate too. Many members saved the membership alone with this reduced table cost! Prices are just £66 each or £600 for a table

of ten, with Chippy Chat + plus members paying just £60 and £540 respectively. ** A massive thanks to BD Signs, Smales, Kerry Foods, Blakemans, KFE, Isle of Ely Produce and Youngs (Kingfrost) who have already signed up to be our partners for the evening. We have some great sponsorship packagers available for the Ball please email austen@ chippychat.co.uk The high quality three course meal will also feature the voice of the stars Pete Jay and then afterwards Abba and then a great disco for you to have a boogie too. The photo booth sponsored by Blakemans and casino will be there to entertain you again too. We will also have a special rate at the hotel for staying over too at just £75 including breakfast. Car parking & wi-fi will be FREE. For tickets email amanda@chippychat. co.uk or call her on 01353 865966 For rooms call the Holiday Inn Peterborough and quote CH6 or Chippy Chat on 01733 289900. *Holiday Inn Peterborough West, Thorpe Wood, Peterborough PE3 6SG **Tickets ordered and paid for are nonrefundable.