Chippy Chat and Fast Food Magazine - April 2018 by Chippy Chat Magazine

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OPEN DAYS

2018

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North 12th August Sunday

Newcastle

SAVE DATE

2nd September Sunday Ne wc ast le

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ds ast er nc

m ha ng mi Bir

En Da fie ld ge nh Sid am cu p

1st July Sunday

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17th June Sunday

Enfield Dagenham Sidcup Bristol

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10th June Sunday

Leeds

5th August Sunday

Leicester

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Birmingham

3th June Sunday

16th September

Le e ste r he

29th July Sunday

South

9th September Sunday

Manchester

Midlands

FREE TASTY TREATS FROM FLIPPING & FRYING

Doncaster

MEGA DEALS! JJ’s Free Open Days Across the UK.

Free Samples and Discounts Too - See Page 43 www.chippychat.co.uk

austen@chippychat.co.uk

A Wide Range... A Thin Man... A Big Show...

Chippy Chat & Fast Food Magazine • April 2018

TEL 01353 865 966

and a Little

Monkey

Chippy Chat & Fast Food Magazine • April 2018

Issue 4 Volume 8 April 2018

Chippy Chat & Fast Food Magazine • April 2018

May April shower you with success! The Year March-es On! nother great month in the Our chip shop this month is award

Austen AustenDack Dack

Publishing Editor Publishing Editor

Chippy ChippyChat ChatLtd Ltd

of fish and chips. the The Well world already approaching wonderful Friars Pride Fry It show end of the first quarter of 2018! was held recently. We all had a ball in Hopefully it will bemade a busy one for Peterborough and some great shops andand suppliers asthe wesame approach contacts friends at time. Congratulations to Easter Louise, too. Nathan, Mother’s day and Charlotte, and all to from Pride for Congratulations all Friars at Friars making a huge effort for us all. Pride. Once again, they have Well done to those who continued delivered a fantastic trade cold show to trade through the recent spell. with even more visitors it seemed The beast from the east did its best to scupper than ever. us all. Some great stories coming through from shops who fed A busy offering this month for your the emergency services for FREE. delights. First off we review many The RANGE FINDER feature is of our oil and fat suppliers giving back for its first appearance of 2018. you the chance see what Whether you areto looking for amany new top shops are using and why. Also, range, a service or finance we have most bases covered to help you decide.

winning City. They tell us we haveshop our Fish great sausage feature a little about what makes an awardtoo! winning shop and their hopes and Our front-page partner for March is dreams for the future. Pukka They Christmas? supply millions Who Pies. mentioned This of month launch our Chippy pies towe fish and chip shops Chat across ChipUK Barons’ Ball. We a special the and they are have helping us act for you in 2018 as well as the usual celebrate National Pie Week. favourites too! It will be a great event If would to advertise, foryou shops and like supppliers and will sell get involved or tell us some out quickly. Don’t forgetemail June 1st is National news please me2018 austen@ Fish and Chip Day. chippychat.co.uk – thanks for your As usual email me austen@ support enjoy the issue. chippychat.co.uk if you would like to Austen be featured or join us as a partner. Log on to our website www. chippychat.co.uk Austen

Oak Lane Oak Lane Littleport Littleport Ely Ely Cambridgeshire Cambridgeshire CB6 1RS CB6 1RS

www.chippy-chat.co.uk www.chippy-chat.co.uk info@chippychat.co.uk info@chippychat.co.uk Twitter@Chippychat @Chippychat Twitter FacebookChippy-Chat Chippy-Chat Facebook TEL01353 01353865 865966 966 TEL FAX01353 01353863 863444 444 FAX ManagingDirector Director Managing JohnBoutwood Boutwood John Publisher Publisher OliverBoutwood Boutwood Oliver oliver@chippychat.co.uk oliver@chippychat.co.uk PublishingEditor Editor Publishing Austen Dack Austen Dack austen@chippychat.co.uk austen@chippychat.co.uk 07863123929 07863123929 Subscriptions and Marketing Executive Subscriptions and Marketing Executive Amanda Waterfield Amanda Waterfield amanda@chippychat.co.uk amanda@chippychat.co.uk 01353 865 966 01353 865 966 Design/Editorial Design/Editorial Stuart Catterson Stuart Catterson stuart@cc-ff.com stuart@cc-ff.com Accounts Accounts Claire Boutwood-Potter Claire Boutwood-Potter accounts@chippychat.co.uk accounts@chippychat.co.uk Printed in the UK by Printed in the UK by The Magazine Printing Company The Magazine Printing Company Advertising Sales and Promotions Advertising Sales and Promotions austen@chippychat.co.uk austen@chippychat.co.uk For PR and Editorial For PR and Editorial editorial@chippychat.co.uk editorial@chippychat.co.uk

Chippy Chat & Fast Food Magazine • April 2018 Chippy Chat & Fast Food Magazine • March 2018

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Blakemans get on their Bike! The Blakemans Team Pledge Their Support to the DougieMac to Mark their Milestone Year

s part of their 65th anniversary celebrations, James T. Blakeman and Co Ltd, one of Europe’s leading food manufacturers have pledged to support the DougieMac by choosing the

+ or and

Superpad Clear Flow Single Pass

SuperSorb Activated Carbon Single Pass Superpad

42cm disc for Merlin, Bitterling Aries and Pura

Rectangular for Bitterling BLA 170

Kiremko Basket Liner for 4 x Finer Filtration

Call 01325 377189 or Buy online www.premier1filtration.com 4

Chippy Chat & Fast Food Magazine • April 2018

hospice as their nominated charity for 2018. Their senior management team, have in fact committed to undertake fundraising activities right throughout 2018, as just one of the exciting ways the Newcastle based business is planning to mark its milestone year. Blakemans have been confirmed as the headline sponsor for the hospice’s annual bike ride in May. This event will see entrants raise money through taking on a number of challenging courses from the MiniMac 9 mile route to the Ultra 90 mile course. A team from Blakemans will themselves be competing in the cycle event, with both participants and spectators being able to sample some of the manufacturers delicious sausages at a barbeque laid on by them at the end of the course. Other fundraising activity planned by the team at Blakemans during 2018 includes members of staff taking on the challenge of the Potters Arf Marathon, UK Corporate Games and Killer Mile, hosting a Fun Day at Newcastle Town Football Club and sponsored body waxes. James Morris, Head of Business Development at Blakemans said: “As a business we have always actively supported a number of local charities and community groups through donations, but with this being such an important year for us we wanted to mark it by doing something extra special. “We already have a great relationship with the DougieMac Hospice and it’s such a worthwhile local charity for us to get behind and support. “Committing to undertake multiple events throughout the year is a real challenge but one that I know the whole team will rise to.” www.blakemans.co.uk Chippy Chat & Fast Food Magazine • April 2018

Inside

April 2018

Moves Like Jagger!

A sustainable future for Fish City Belfast

Diary Dates

6 8 10 12 16 18 20 22 24

Still fabulous at 40 Glowing praise from the local newspaper

Great Balls of Friers! The Chip Barons’ Ball is Back

Business or pleasure, dates not to be missed

Why are Sarson’s No1?

Clockwork A-Range

KFE - The company of choice

Ace Service from Hewigo Good news for its customers

Scotrange - Built to Last

A wealth of knowledge and experience

Wonderfry’sWonder Range A Henry Nuttall installation

Discount Range Services The full range of expertise

Southern Style Gravy Mix A new addition to the May Flower family

Fish and Chips Fuelled the Radio Star! Greg James makes a pit stop

Sealed with a Shish!

2018 British Kebab Awards Winners

Isle of Ely Industry Open Day Join us down on the farm

More Rabbit than Sainsbury’s Olley’s shape up for Easter

Supper Up!

26 28 30 32 34 38

The Annual Great British Fish & Chip Supper

W-all the way to Berlin

Austen Dack at the 25 Hour Bikini Hotel, Berlin

Field to Frier

Sustainably sourced potatoes your customers will love

Chippy Chat & Fast Food Magazine • April 2018

Showtime!

Holland’s New Look Make your customers Hap-pie

Lite is Right Packaging will help to grow your business

Es 30 tab Ye lish ar ed s

Brewed to Perfection

Buyer’s Pride

42 44 46 48 50

Frying Range Engineers Servicing all makes of ranges, covering East Anglia, East Midlands & London/M25 Annual Range Servicing • Insurance Certificates Duct Steam Cleaning • Repairs • Modifications

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Refurbished / Rebuilds / New Traditional & Dutch Makes Extraction Systems & Ductwork Shopfitting Design & Refurbishment Fire Damage, Repairs & Upgrades

For prompt, efficient service please call:

01553 772935

sales@klsonline.co.uk Chippy Chat & Fast Food Magazine • April 2018 In association with

Frying Ranges

Moves Like Jagger!

A sustainable future for Fish City Belfast

ow the excitement has settled back to the daily drive of delivering high quality seafood for John and Grainne Lavery of Fish City in Belfast, the recent announcement of the business becoming the ‘UK’s Healthiest and most Sustainable’ is starting to sink in. This award-winning restaurant and takeaway has been winning awards since opening in summer 2016 and these latest two are the pinnacle as they were announced by Seafish and the leaders of their industry in London. Fish City was presented with the two UK awards, following their success in achieving a new and healthier offering to customers and ensuring that all of their seafood is sustainable. Developing new recipes and healthier choices for adults and children, John and Grainne continue to develop a unique experience which has a strong environmental focus and is core to Fish City’s ethos. “As well as enjoying good food, we want people to feel good about food and their contribution to ensuring our seas are protected for future generations”, stated John Lavery owner of Fish City, located on Ann Street Belfast. John explained how his experience of entering for the award has been a positive journey for him and his team. “Fish City’s foundations are 6

Chippy Chat & Fast Food Magazine • April 2018

based on four buildings blocks: quality of food; sustainability; healthy eating; and education of those principles to our staff, and the general public. He continued, “Grainne and I have been fully committed to sustainability, protecting our oceans for future generations, and to healthy eating. We firmly believe they are interlinked and an integral part of the Fish City brand and its future growth. “We have endorsed the policies of the Marine Stewardship Council and the Marine Conservation Society and have been grateful for all of their support and guidance since our opening. Fish City is proudly the first retailer on the island of Ireland to be MSC certified and the first fish and chip corporate member with the Marine Conservation Society in the United Kingdom. “Since high profile celebrities, including Mick Jagger, endorsed the call for changes to our oceans, particularly with #nomoreplasic and now with further support published by Buckingham Palace, these issues are at last being talked about within the public arena and achieving the profile it deserves.” “A new European Strategy regarding plastics has been adopted, although how this EU Strategy will be implemented with Chippy Chat & Fast Food Magazine • April 2018

the proposed Brexit changes hasn’t been clarified, but again, it is a positive step forward” says John. “As well as ensuring sustainable seafood, we have taken measures in our business to remove plastic forks from our takeaway, adopt glass bottles for our restaurant table water, commissioned a recycling company to collect our waste and currently reviewing other ways the business can make a positive impact. “We have been proactive in building partnerships with various institutions and stakeholders. Among these are the Food Standards Agency in N.Ireland, resulting in Fish City being the first independent business to have achieved the ‘FSA Calorie Wise accreditation’. “We continue to work with schools through the Fish City Kids Club, to educate children of the importance of eating fish for a healthy diet and mental well-being. We also actively discuss the importance of sustainability and the protection of our oceans. “With our corporate colleagues, we work with local businesses, tourism agencies, food and restaurant associations to promote the fish and chip industry and our core beliefs. We know the strong link between tourism and business

Chippy Chat & Fast Food Magazine • April 2018

development, so we have developed these opportunities and in 2017 we were presented with top 2 Sustainable Tourism Award NI by the Tourism Board Northern Ireland, which was a great achievement for us. “It is a great honour to have Fish City recognised by the key leaders in the industry and to bring home these two UK awards to Northern Ireland, competing against the rest of Great Britain. We thank our team which proactively deliver Fish City’s policies in sustainability and appeal to other businesses to look at ways they can be proactive in supporting their local environment and oceans for future generations. “Ultimately it is all about becoming a leader ourselves. We deliver tasty food using our homemade batter and create great recipes with our sustainable seafood.” For more information on Fish City’s policies, partners and new business initiatives or would like to know more about their restaurant and takeaway menu, go to www. fish-city.com or follow them on facebook or twitter @ fishcitybelfast

Chippy Chat & Fast Food Magazine • April 2018

Diary Dates Business or pleasure, dates not to be missed... 16th - 18 April Five UK Shows Under One Roof Join the UK’s most progressive food and drink professionals on 1618 April for five shows covering the complete supply chain. Food & Drink Expo will run alongside Foodex, The Ingredients Show, National Convenience Show and Farm Shop & Deli Show. The UK Food Shows attract buyers and decision makers from across the whole industry, who will converge to uncover the hottest trends, latest product launches and the industry’s vision for the future. www.foodanddrinkexpo.co.uk

11th - 15th June Healthy Eating Week Highlight your Healthy options.If you are planning a Healthy Eating Week promotion let us know. Email - austen@chippychat.co.uk

9th September Isle of Ely Open Day

16 - 22nd April

Isle of Ely Produce and Chippy Chat are to once again open their doors to chip shop owners and managers so they can see firsthand the journey a potato makes (from seed through to field & farm) before it reaches their shops

UK Coffee Week If you are planning a UK Coffee Week promotion let us know. Email - austen@chippychat.co.uk

21st April

Free Tickets Now Available

National Tea Day Get the Kettle on! If you are planning a National Tea Day promotion let us know. Email austen@chippychat.co.uk

2nd December OUT

KFE Ball - Sunday May 13th tickets already over 70% sold. Call them on 01778 380448

Chat py

Ch ristmas Ba

1st June National Fish and Chip Day National Fish and Chip Day 2018 In association with NEODA is on Friday June 1st. Let us know what you are doing. 8

The Chip Baron’s Ball

ll 2 018

SOLD

Chi p

13th May KFE Ball

See page 30 for further details

Chippy Chat & Fast Food Magazine • April 2018

The Chip Barons’ Ball is on Sunday 2nd December this year, Chippies travel from all corners of the UK to don their DJs and posh frocks to celebrate Christmas in style.

Keep up to date with trade events by visiting www.chippychat.co.uk and clicking on events. If you’re organising an event and would like to send us details so that we might mention it here and/or on the Chippy Chat website email your details to - austen@chippychat.co.uk

Chippy Chat & Fast Food Magazine • April 2018

THE UK’S #1 SAUCE

NOW IN A NEW TAKEAWAY SIZE

When it comes to selling ketchup with your fish and chips, there’s only really one option - It has to be Heinz! New Heinz 220ml Ketchup is the perfect upgrade to offer your customers, when one SqueezeMe just isn’t enough. CONTACT YOUR WHOLESALER TO BUY NOW!

@KraftHeinzFSUK

www.kraftheinzfoodservice.co.uk

Chippy Chat & Fast Food Magazine • April 2018

Brewed to Perfection We ask Sarson’s why they are the No1 brand for Malt Vinegar By Sonia De Vito, Senior Brand Manager, Sarson’s

hips have become a British staple, and we are often spoilt for choice when it comes to how to enjoy them, from sweet potato and crinkle cut to chunky and triple cooked. There are over 3.4 million ‘chip eating occasions’¹ in the UK, up by 1.8 per cent since 2016. The popularity of chip-based meals continues to grow, and there are no signs of this trend abating. Of course, one of the most popular ways to eat chips is with battered fish doused in quality vinegar, a great British classic. At a time when the choice of takeaways is endless, fish and chips remain a popular choice, with consumers eating approximately 167 million fish and chip meals a year². With a dish so steeped in tradition, it is great to see continued innovation in the sector, particularly to ensure the quality is high. More than one in three (36%) consumers visit fish and chip shops for the quality of food³, and we’ve seen such dedication to this through initiatives such as the National Fish & Chip Awards, which recently awarded Millers Fish & Chips in Haxby, York, the UK’s Best Fish & Chip Shop. Along with the demand for high quality and tasty dishes, the nation also remains traditional in its choice of accompanying condiments, with salt or vinegar voted as the most favoured topping, and

57% preferring vinegar to ketchup or mayonnaise.⁴ It’s important therefore, to ensure that the quality of the vinegar being used in our favourite dishes is also of an excellent standard. At Sarson’s, we are passionate about ensuring the quality of people’s favourite condiments match the standards provided by fish and chip shops. Sarson’s is the UK’s number one brand for malt vinegar⁵, which is made using our 224-year-old method, of brewing in large wooden vats made from oak and pine. The seven-day process delivers a more distinctive and quality taste compared to most other malt vinegars which are produced in approximately 24 hours using stainless steel acetators. We have seen fish and chip shops evolve to reflect changing times, such as sourcing more sustainable fish and diversifying what they offer consumers. It’s the same here at Sarson’s, where we strive to ensure we always give our consumers what they want. For example, we have launched ‘1794 Extra Strong’, a new product designed to offer consumers a stronger alternative to our classic malt, as it has 8 per cent acidity compared to 5 per cent acidity in most of the market’s malt vinegar alternatives (or products). Whichever way consumers enjoy their chips, we aim to provide them with the best possible products to indulge in.

Statistical Sources 1 Source: Kantar Worldpanel Usage 52 w/e February 2017 2 Source: National Federation of Fish Friers 3 Source: The NPD Group April 2017 4 Source: YouGov survey February 2012 5 Source: Nielsen 52w 30/12/17: Sarson’s has 22.6% value share of total Vinegar and 67.1% of Malt Vinegar category

Chippy Chat & Fast Food Magazine • April 2018

Clockwork A-Range ... The Company of Choice KFE are a family business supplying the highest quality frying ranges, after sales service and The School of Frying Excellence. The company of choice for many Award Winning Fish and Chip Shops.

he frying range is THE key component in your business, the engine room that drives it forward and the decision on which equipment to install is one of the most important you will ever make, The investment is similar to that of a good quality car BUT you won’t be changing this in 2-3 years. Price is obviously important but you must consider savings that could be made with certified High Efficiency pans and built in filtration, the importance of after sales service support, and if you are new to the business, the help and support offered by The KFE School of Frying Excellence. When considering which frying range to purchase there should be a number of considerations such as the manufacture quality, technology, performance and efficiency however after sales and service

Chippy Chat & Fast Food Magazine • April 2018

support are also extremely important. We at KFE are a company with years of fish and chip experience, not just selling and training but operating our own shops; therefore we understand how imperative it is to supply you with the highest quality equipment and the most customer focused after sales. At KFE we invest back into our business to ensure we are able to offer our customers the very best products and services. Last year we continue to expand on what we offer with the introduction of:

NEW Kiremko Flat Bottom Chip pan.

Bringing improved levels of efficiency to frying is Kiremko’s new flat bottom chip pan. Independently tested and certified at 94% efficiency, the highest on the market, the pans are manufactured from hard-wearing mild steel, giving a proven performance of up to 15 years. With the pans taking 25% less oil and having 15% more power, they also deliver an instant cost saving to shops, and, the flat bottom pans have the advantage of being easier to manage and clean. Stuart Fusco, quayside in Whitby said

Chippy Chat & Fast Food Magazine • April 2018

‘KFE United’

Player Stats 2018 1st Position Working in the family fish and chip, Alhambra Cafe from 1979.

Appearances Joined KFE in 2009 having signed a long term non release contract in blood until 2045!

Previous Teams Townhead Café & Hillans.

Highlights

Scotland – Coach & Training School Manager

Gordon Hillan

Winning National Fish and Chip Shop of the Year in 2007 and gaining Investors In People accreditation from 2002-2010.

Yellow Cards Every sales meeting!

Red Cards The numerous expenses sent to accounts following the various trips to the Qbtec factory with customers.

Proud to be... the Range Company of Choice for Award Winning Fish and Chip Shops •

Over 125 years of sales experience

•

Nationwide network of engineers

•

The industry’s best after sale service

Chippy Chat & Fast Food Magazine • April 2018

T 01778 380 448 E sales@kfeltd.co.uk W kfeltd.co.uk KFE Ltd, Bentley Business Park, Northfields Industrial Estate, Market Deeping, Peterborough PE6 8LD Chippy Chat & Fast Food Magazine • April 2018

of the pan ‘We choose KFE frying ranges for their performance and reliability. We have the speed and efficiency of a heat exchange whilst retaining the advantages of a flat bottom pan producing both the quality and quantity that we demand.’

NEW Platinum plus Service Contracts.

We introduced Service Contracts six years ago because our customers wanted to be able to budget for their annual servicing costs. Now, again in response to what our customers would like and offering total confidence in our product we bring to the market Platinum PLUS+ which gives you all the benefits of the service contract PLUS an additional years PARTS AND LABOUR pan warranty on your range. In the award winning high volume businesses we supply we have proven the unquestionable quality and life span of our pans, but appreciate that quality comes at a price. Now you can have the peace of mind to know that your contract covers you in the unlikely event of a pan failure allowing you to extend your pan warranty up to 10 years.

Direct Debit payment scheme

To make life simpler KFE have also launched a monthly direct debit option available on their service contracts. At KFE we regularly visit, talk and listen to our customers and respond to their requirements.

Expansion in Scotland

In our continued pursuit to offer the best after sales service in the Fish and Chip industry KFE were proud to announce an Exclusive Trading Agreement with Frytech to cover all aspects of service work including site surveys, installations, service calls and welding within Scotland. This has allowed us to offer service contracts to all of our customers, all service call outs and contracts are the 14

Chippy Chat & Fast Food Magazine • April 2018

same price whether you live in Lands End or John o’ Groats.

Adieu Grill

The ADIEU Grill was designed and established in Switzerland and is now widely recognised throughout Europe as the most efficient grill in the catering industry. It is manufactured of cast iron and cooks with up to 85% less fat/ oil resulting in a healthier product. Whatever the volume of product cooked the temperature will always remain consistent. Join the many customers who are having them built in to their ranges like Quayside, Chez Fred, The Fish House and Rockfish.

For 2018 we continue to invest in

our business and what we can offer customers with a NEW training school frying area including 3 pan Kiremko high efficiency frying range for our students and customers to fry on. This year Kiremko also launch the new Fry Control, a touch screen controller which controls your pans and filtration all from one screen. KFE is also excited to launch ‘KFE TV’ this month, a new youtube channel which will give hints and tips for your business from our very own team of Award Winning trainers and news from the latest installs. Remember at the KFE show room in Market Deeping potential customers can ‘fry before they buy’. You wouldn’t buy a car without test driving so don’t buy a range without test frying! Call KFE now to find out more and book your visit.

Contact KFE Ltd, Units A & B Bentley Business Park, Northfields Industrial Estate, Market Deeping, Peterborough. PE6 8LD E: sales@kfeltd.co.uk T: 01778 380 448 Fx: 01778 348 558 www.kfeltd.co.uk

Chippy Chat & Fast Food Magazine • April 2018

‘KFE United’

Player Stats 2018 1st Position Working in fish and chip trade publications back in 1991.

Appearances Signed for KFE in 2005. Released on loan in 2008 and re-signed in 2011.

Best Goals After 2 year’s hard work successfully signing the world’s largest fish and chip chain, The Chesterford Group in 2017.

Highlights

South East - Striker

Closing my 150th Range order.

Tony Ropke

Not getting my mullet cut!

Yellow Cards Transfer Value Not for transfer too valuable to squad and too old!

Proud to be... the Range Company of Choice for Award Winning Fish and Chip Shops •

Over 125 years of sales experience

•

Nationwide network of engineers

•

The industry’s best after sale service

Chippy Chat & Fast Food Magazine • April 2018

T 01778 380 448 E sales@kfeltd.co.uk W kfeltd.co.uk KFE Ltd, Bentley Business Park, Northfields Industrial Estate, Market Deeping, Peterborough PE6 8LD Chippy Chat & Fast Food Magazine • April 2018

Ace Service from Hewigo! More investment in service is good news for its customers!

Zanfish

dvances in technology and design have driven sales of frying ranges over the last few years but good old-fashioned service, often overlooked, can still make a considerable difference when it comes to choosing between range makers. As a result and despite an already strong reputation for its service standards, Hewigo has invested a further £200,000 into this area. Two new service engineers, Jonathan Bate and Wayne Burns have been added to the team together with Service Administrator, Karen Evans. “Karen’s role is the first contact for customers requiring assistance” says Phillip Purkiss, Managing Director of Hewigo UK. A major part of this progressive move is the introduction of the Annual Service Contract. Phillip Purkiss explains. We have kept this as simple as possible “Customers can opt for one of two levels, the best of which gives: No call out charge, a zero hourly rate, annual service included, response within 24 hours and 20% discount on parts. So far the take-up has

been exceptional, especially at the top level and shows the great value it offers.” It has been said that service is a state of mind in a company not a department and the importance and practice of good service needs to be demonstrated throughout the company. Hewigo has always looked to build long term relationships with its customers. Two such examples are: Nickos Zannetou, Zanfish “We now have 6 shops/restaurants in Derby. Hewigo have been with us at every step. Style, corporate identity and the right working environment are vital to us and Hewigo support this. They are like your trusted best friend. With high performance, great value and good looking ranges they complement us perfectly.” Mindy Singh, Queens, Ibstock “At Queens we want to be a little different and try new ideas in design and technology. Hewigo have always been there to help us achieve what we need. It’s a godsend to have a company that doesn’t say no. At the heart of everything we do is quality; ranges that look great, are easy to use and offer great value in price and running costs. We trust Hewigo to deliver time after time.” “All our service work is carried out by our own engineers. Many of whom started as apprentices with us. This ensures continuity and high standards” adds Phillip Purkiss

Contact Hewigo (UK) Ltd Bateman House Little Fields Way Oldbury West Midlands B69 2BT Visit: www.hewigo.com T: 0121 544 9120 E: sales@hewigo.com

The UK’s

No.1

Chippy Chat & Fast Food Magazine • April 2018

manufacturer Efficiency fryi

The Engineer who services your Hewigo Range is probably the one who built it! That’s the sort of personal relationship that comes with a Hewigo Range.

With our highly rated, Service Contract you can look forward to:

• No call out charge • Zero hourly rate • FREE annual service • 24hr rapid response • 20% off parts Many of our engineers started as apprentices and some have over 20 years’ experience so they know what’s important to you.

• Minimum disruption to your business

Call us now and find out how a partnership with UK manufacturer Hewigo can give you peace of mind and help your business run even smoother.

0121 544 9120 www.hewigo.com 17 Chippy Chat & Fast Food Magazine • April 2018

advantag Bateman House,Chippy LittleChat Fields Way. Oldbury, West Midlands, B69 17 2BT & Fast Food Magazine • April 2018

Scotrange - Built to Last! With over 60 years experience in the catering industry, specialising in Frying Ranges, Scotrange as a company have accumulated a wealth of knowledge and experience...

Mario Crolla – Pizzeria/Fish & Chip Shop, Glasgow, Scotland -

ot only in the servicing and repairs of many makes and models of frying equipment but identifying the best and worst features in different ranges and identifying the most reliable components. Scotrange also provide nationwide backup service with engineers located up and down the length and breadth of England and Scotland. A couple of Scotrange’s recent installations; Piero Milani of Cafe Polazzo in Ardrossan, North Ayrshire coast in South-Western Scotland -

‘When Piero Milani of Cafe Polazzo in Ardrossan asked us to make a New Five Pan Range for his very busy shop, we listened very carefully to his requirements, taking on board his current working practises as well as what would continue to meet his future needs. At Scotrange we manufacture Totally Bespoke Frying Ranges designed to the Customer’s Specification. Our Customer’s are really impressed by our Burner System – which we term as ‘Ultimate Efficiency’, Ultimate because our Customers swear they dump less cooking medium compared to their old Range and less in comparison to their colleagues – and we have still never had to change a pan in 14years. That makes it pretty ‘Ultimate’ in our books. Piero wanted a Traditional Five Pan Wall Range with the Roll-Top Lids incorporating side loading doors and Display Cabinets all in Mirror Stainless Steel, the Work Surfaces were in Satin Stainless and the Front Panels finished with a Swirl Patter. Complete with Digital Controls and Incorporating a ‘Three Stage Filtration ‘ for which we set the trend as we were the first to offer such a thing. Piero says; “I am really pleased with my range and I thoroughly recommend Scotrange from installation to aftersales care – top class service and this has been the best choice I have made!” 18

Chippy Chat & Fast Food Magazine • April 2018

‘To the other extreme, Mario Crolla asked for something completely different for his new shop in Glasgow. He wanted a Gas Three Pan Basket Fry Range with a Built-in Electric Pan – why an Electric pan? Breaded Fish! In the West of Scotland they cook stones and stones of this extremely popular product known as a ‘Special Supper’. Mario along with many others say that an Electric Pan has a less Fierce heat compared to a Gas Pan and in turn cooks a nicer breaded fish; as they use oil in the Electric Pan as opposed to Dripping which is used in the other Gas Pans, we keep the Filtration Separate.’ ‘ As you can see, the Frontage on Mario’s Range is quite a bit different to the ‘Traditional Style’ but looks great in his New Pizzeria/Fish and Chip Shop. ‘ Mario says “we received an excellent service from Scotrange and are extremely pleased with the customised range that they fitted for us, I do not hesitate to recommend this company” As Steve Wilkie from Scotrange says: “ our ranges are all nice looking WORKHORSES that is why it’s usually exceptionally busy shops that fits one of our ranges, so if its basket frying, big batch chip frying and I mean big, fish or chips in any pan no restrictions, put it this way, on a three pan range cooking chips in two pans, 2-3 servers probably couldn’t wrap that amount of meals, you most likely would have stop cooking chips so the servers could catch up - with the range Friday night tea time could be a breeze!” We work with you the individual fryer to create your ideal ‘work horse’ ultimate efficiency frying range, with a backup that does what is says on the tin; for the whole of the ranges long long life!

E WHER ality Qu & WQheUre ALITY &BILITY s RELIAity Co ASme bil ES lia Re COM rd!! W ARD StanDda as WheUr STAN

Q REL Relia C as S

Contact Call Scotrange for a free brochure Nationwide Backup Service Nationwide Backup Service T: 01592 775 269 Contact Us Contact Us E: info@scotrange.co.uk www.scotrange.co.uk

01592 775 26901592 775 269 www.scotrange.co.uk www.scotrange.co.uk info@scotrange.co.uk info@scotrange.co.uk

WHERE ity re Qual& Whe QUALITY Y & ILIT s RELIAB Come bility AS Relia COMESdard! Stan RD! as STANDA

Unit 3 , Fife Food and Business Centre, Unit 3 , Fife Food and Busines Faraday Road, Southfield Indsutrial Faraday Road, Southfield I Estate Glenrothes, Fife Estate Glenrothes, Fife KY6 2RU

Unit 3 , Fife Food and Business Centre, Faraday Road, Southfield Indsutrial, Estate Glenrothes, Fife KY6 2RU

Chippy Chat & Fast Food Magazine • April 2018

14 Years - Never Changed A Pan!

E WHER ality erAeLQ ITuY & WQhU &BILITY RELIAity CAoSmes il b a li Re COMES rd!! da D aSsTSAtaNnDAR E R E H W ality erAeLQ ITuY & WQhU &BILITY RELIAity CAoSmes il ab ReliC OMES ard!! d D aSsTSAtaNnDAR

Ranges start from around £140 +vat per week (subject to the usual finance checks)

01592 775 269 www.scotrange.co.uk info@scotrange.co.uk

Unit 3 , Fife Food and Business Centre, Faraday Road, Southfield Indsutrial Nationwide Backup Service Estate Glenrothes, Fife KY6 2RU

01592 775 269 www.scotrange.co.uk info@scotrange.co.uk

Unit 3 , Fife Food and Business Centre, Faraday Road, Southfield Indsutrial Estate Glenrothes, Fife KY6 2RU

Nationwide Backup Service

Chippy Chat & Fast Food Magazine • April 2018

Wonderfry’s Wonder Range from Henry Nuttall Matthew Ashley owner of Wonderfrys in Bournemouth talks about his recent HN installation Have you had a complete refit of your shop? No, a partial refit mainly to the front half we’ve gone from a range island to a counter range from Henry Nuttall. It’s a big shop, there’s more control over a counter range and I feel more direct with my customers. How long have you been planning this? A little while now, our old range had started to cost money to maintain so it made sense to look for a new one. How are things since the refit? Good, we are taking more money and I have more control. The shop had been called Babers and we have rebranded to Wonderfrys. We have had the new name placed onto the range. How is the new Henry Nuttall range performing? The high efficiency fish pans cook very well and even after having them for a short while I think they use less oil. The installed Vito 80 is really good and gives you satisfaction that it’s cleaning oil better than you would. I compare it to having an electric toothbrush rather than a manual one. I use Frymax, the range and Vito system, they work well together. How does the high efficiency affect your level of service and food quality? It gives me a lovely consistent crisp batter in the fish pan and chips too.

Chippy Chat & Fast Food Magazine • April 2018

What appealed to you about Henry Nuttall? Partly historic. I grew up with a HN Range in a chip shop in Weymouth. It hardly seemed to go wrong and the service was good. If my new range were to break down, it is easier to service and I can be back up and running very quickly. This makes servicing cheaper and means I lose less money in the shop. Pans can be changed in a morning without the need for welding. Amazingly the HN range went through the door, they completely break down to the frame so again less build time in fact our range went in within three weeks of our first meeting. Plus, the extractor system is great, the shop doesn’t seem to smell. How have you found the after sales service since you’ve installed your range? We had an issue with a burner so they came back and sorted it out. Jack Price the sales manager is my contact and despite bad snow the issue was resolved easily. Is there anything else you like? HN include an inspection hole for insurance purposes which makes it easier for us. Price wise we got great value too. Great technology/systems at a good price. The service plan is good too.

Contact Henry Nuttall Ltd Manor Drive Dinnington Sheffield S25 3QU Email: sales@henrynuttallco.uk Visit: www.henrynuttallco.uk T: 01909 560 808

Chippy Chat & Fast Food Magazine • April 2018

Discount Range Services Range repairs, services and installation on Hopkins, Haddock, Martyn Edwards, Henry Nuttall and Frank Ford

iscount Range Services has over 35 years of experience as fish and chip frying engineers specialising in frying range repairs, services and installation for Hopkins, Haddock, Martyn Edwards, Henry Nuttall and Frank Ford. We carry many parts of these frying ranges and our aim is to get your range up and running as quickly as possible. Fish and Chip Fryer Maintenance in Yorkshire and the rest of the UK! Ensure your fish and chip shop runs as efficiently as possible with the help of our experienced team. We service, install and repair fish and chip ranges across the entire UK. Our skilled team of electrical and gas engineers have the necessary knowledge to deal with a range of problems, and we are all Gas Safe registered and COM CAT qualified from levels 1 to 5. We work on all Hopkins, haddock and frank ford ranges.

As part of the service we do: Carry out a gas tightness test Strip the range down to gain access to pans and range ducting Check the pans for any leaks and signs of pitting and advice customer Clean range duct, pilots and burners Change thermocouples/gaskets Re sit pans back in new fire cement Clean sump box and fan impeller Also, clean temperature probes and safety stats for more accurate readings Check wiring for any heat damage Build range back up Check gas tightness test again Check all safety and temperature stats are working accurate Check working and burner pressure of each pan also gas rate each pan

Fully Certified Possessing all the relevant qualifications, including the Level Three Electrical Installation and 17th Edition for Electrical Regulations, Gas Safe commercial catering we have the capabilities to deal with all your frying problems. This means we provide certificates for insurance purposes, and we offer a full installation on a range of Hopkins fryers to boost the efficiency of your fish and chip shop. Travelling across the entire UK, we ensure your commercial business in fully operational. Primarily servicing fish and chip shops, we offer a free quotation over the phone, so don’t hesitate to contact us. All of our team are fully qualified and able to offer certificates for insurance purposes. The Hopkins fryer range is used to great effect in fish and chip shops across the country, and we are here to help maintain yours whenever you need us. Complete Installations Trust in our specialists to completely install your perfect fryer. Completing all the gas, electric, and duct work, we endeavour to provide the service that you are looking for. A full servicing and repair option is offered on all types of fryer, and we discuss what is wrong with your fryer over the phone. Due to our experience, we visit your property with the necessary parts and leave you satisfied with our high-level of service. Reduce downtime and increase efficiency with the help of our dedicated team.

Contact

Check flue flow test

T: 0783 3681319/07753 687188

Fill out gas safety inspection certificate, insurance certificate for customer and any gas safety advice warnings

E: discountrangeservices.gmail.com

Chippy Chat & Fast Food Magazine • April 2018

www. discountrangeservices.co.uk

Chippy Chat & Fast Food Magazine • April 2018

Mayflower present their all-new, never before seen Southern Style Gravy Mix

he launch of Southern Style Gravy Mix will take Mayflower onwards and upwards as it replicates the success of the current Mayflower Curry Sauce Mixes. Many years of development has come together to perfect this Southern Style Gravy Mix. Time has been spent adapting and altering each recipe. Once it was just right, King Asia Foods felt they had a secret recipe that they had to hold onto tightly! King Asia Foods founded in 1985 pride’s itself in producing quality driven oriental products. They strive to work with customers in creating innovative food solutions within the retail and foodservice sectors. Mayflower came about by Kin Him Fong, the founder of King Asia Foods, he stated “we wanted to emulate Chinese dishes from restaurants and take away outlets but through retail and offer a convenient way of enjoying this cuisine. The success of Mayflower has become the heart and soul of King Asia Foods!” Mayflower Curry Sauce Mix is the market leader, the success of this product has led to the launch of another sauce that will stand shoulder to shoulder with its siblings. The marketplace currently has a vast number of trends that are emerging and making sure product developments are meeting these different trends is essential. The vegetarian market is being met by this product because it is suitable for both vegetarians and vegans. Mintel Academic research suggests that while there is a concern for welfare of animals and the planet, the reasons behind choosing vegetarian products is leaning towards another key trend of health and wellbeing.

Chippy Chat & Fast Food Magazine • April 2018

Every day consumers are opting for American Inspired dishes, shown through the success of many fast-food outlets. King Asia Foods wants to take advantage of this ever growing cuisine. The Southern Style Gravy Mix aims at the heart of social media trending ‘fakeaway’ culture. Mayflower is bridging the gap between American culture and the Great British menu. The Southern Style Gravy Mix is completely versatile and unique as there has been a gap in the market for this style of gravy for many years now. The Southern Style Gravy Mix retail release has started to create a real buzz on social media.

Instagram Comments: #MayflowerGravy “… the Southern Style Gravy was immense! It’s 100% being made again.” @Slimminglouise28 “Mayflower Gravy, in love with this stuff, especially over chicken.” @healthy_holly_mfp “Whoop whoop!!! Finally found the mayflower gravy!! Had it for dinner tonight on sw chips with broccoli and steak!! Was delish!!” @lifelovesnlosingweight “Mayflower gravy is amazing!...I tried it with chips, steak & peas. 3.5 syns for 100g.” @chescas_sw

Contact For more info and a FREE sample Tel: 01302 760070 Email: info@kingasia.co.uk Web: www.kingasia.co.uk

P M @MayflowerTastesGood N @MayFlowerTasty

Chippy Chat & Fast Food Magazine • April 2018

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ChippyChat Chat&&Fast FastFood FoodMagazine Magazine••April March 2018 Chippy 2018

Chippy 2018 ChippyChat Chat&&Fast FastFood FoodMagazine Magazine••March April 2018

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Fish and Chips Fuelled the Radio Star! As part of his Sport Relief Three Peaks Challenge BBC Radio 1 presenter Greg James made a pit stop at The Real Food Café, Tyndrum, Stirlingshire to refuel on their award winning fish and chips.

he broadcaster, who is undertaking the challenge affectionately known as the #Gregathlon for Sport Relief, had to abandon his previous attempt at the end of February as the country suffered the extreme weather conditions of the Beast from the East. However James vowed he would complete the challenge, and on Thursday cycled from Abington to Fort William ready to scale Ben Nevis on Friday 15th March. The BBC’s broadcast team was stationed en-route at The Real Food Café, a popular refuelling point, on the A82, for participants of the Three Peaks Challenge and welcomed him to the café around teatime along with a jubilant crowd of local supporters. The DJ and

Chippy Chat & Fast Food Magazine • April 2018

his cycling team sat down to enjoy one of the café’s renowned fish suppers before speaking to some of the supporters who had turned out, as well as café owner Sarah Heward. Sarah said of the visit: “The café team has been following Greg’s journey since he started at the end of February and were sorry to hear that the weather had seemingly put a kibosh on his attempt. We were therefore delighted to hear that Greg will be completing the challenge, but also that he was stopping by the café on his way to Fort William. The café is always a popular re-fuelling destination for people taking the Three Peaks Challenge so we are very pleased that he decided to join us too. We do a lot of fundraising ourselves so it’s been wonderful to be involved with the Sport Relief event. The community always backs us with our charitable endeavours, and I was really pleased to see that a large number of them came out to send Greg on the next leg of his journey.” Situated under 50 miles south of Fort William, The Real Food Café in Tyndrum is well placed as a stop en-route for groups and individuals undertaking the Three Peaks Challenge, which traditionally finishes with Ben Nevis as the highest peak on the British Isles. Radio 1 DJ Greg James gave himself an additional obstacle for his Sport Relief challenge, cycling the 462 mile route between the mountains, which ascend over a total of 3,000 feet between them. The #Gregathlon took five non-consecutive days to complete and has raised over £800k for Sport Relief so far.

Chippy Chat & Fast Food Magazine • April 2018

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Chippy Chat & Fast Food Magazine • April 2018

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Chippy Chat & Fast Food Magazine • April 2018

Sealed with a Shish!

2018 British Kebab Awards Winners

Over 1,200 guests including more than 100

MPs and Lords attended the British Kebab Awards VIP-studded ceremony recently at the Park Plaza Westminster Bridge Hotel in central London.

uests were treated to a cocktail reception, three-course Anatolianstyle meal and Bira, the first beer in the world to be brewed especially for kebabs. Chippy Chat Editor Austen Dack and IOE Director Oliver Boutwood joined them to cheer on the winners. Kebab businesses in every corner of England, Scotland, Northern Ireland and Wales battled for gongs in 16 categories from Best Newcomer to Best Fine Dining for the sixth annual awards. Interest has been so high over the last six years that the British Kebab Awards organisers announced the first National Kebab Week in 2019, set for February 11-17. This year members of the public nominated 5,012 of their favourite kebab shops. These were whittled down to a shortlist of 153 based on the number of public votes received with bonus points for nominations from MPs and councillors. Hygiene, online satisfaction ratings and the number of #BritishKebabAwards tweets of support that a contender got were also taken into account. Awards sponsors include headline sponsor Just Eat, a leading global marketplace for online food delivery, plus Booker/Makro, Cobra Beer, Big K, Alton & Co, Ace4Kebabs and Bira London. The founder of the awards, Ibrahim Dogus, is a serial entrepreneur. The restaurateur owns the popular Troia kebab restaurant, a venue

Chippy Chat & Fast Food Magazine • April 2018

close to Parliament popular with MPs. He also founded the Centre for Turkey Studies (CEFTUS), which is a non-profit organisation working to build bridges between Turkey and the UK, and between Turkish, Kurdish and Cypriot communities. British Kebab Awards founder, Ibrahim Dogus, said: “Some of the kebabs being produced in the top flight are incredible. This cuisine is coming of age in Britain with interesting twists and, at its heart, good ingredients cooked well. “British foodies are showing their appreciation for this ancient style of cooking and competition is getting extremely hot. For two of the finalists to retain their titles two years in a row is no mean feat and I know their competitors will be even more determined to unseat them next year.” Graham Corfield, UK Managing Director of awards sponsor Just Eat, said: “I would like to congratulate all of the nominees and winners at the British Kebab Awards 2018. These small, independent businesses make a significant contribution to the economy and offer fantastic food and service to their local community. With thousands of kebab restaurants on the Just Eat platform, it’s right we champion the hard work, passion and drive demonstrated by restaurant owners and their staff in making this a thriving industry.” The annual event is the only one to recognise the contribution made by the kebab industry to the British economy - worth more than £2.8billion a year, supporting around 200,000 jobs across restaurants, suppliers and the food industry. There are now over 20,000 kebab outlets in the UK selling around 2,500 tonnes of lamb and chicken doner a week. There are also around 200 doner kebab manufacturers in the UK, with a turnover in excess of £750m. Chippy Chat & Fast Food Magazine • April 2018

2018

Chef of the Year

WINNERS Mazlum Demir / Skewd Kitchen, Barnet, London www.skewdkitchen.com Just Eat

Best Newcomer Kebab House in London/ Outside London

Bira London Best Kebab

Restaurant in South and East London

Best Delivery

Stortford, Hertfordshire http://pirciorestaurant.com

Best Takeaway Regional

, Dunstable, Beds www.irmak-bbq.co.uk

Kingston www.cappadociarestaurant. co.uk

Kebab Van of the Year

Best Value Restaurant

Winner Gillingham, Kent www.masterkebabs.co.uk Alton&Co Best Takeaway

in London

, Thame, Oxon www.facebook.com/ Atalayskebabsthame

Harringay, London http://gokyuzurestaurant. co.uk/harringay

Joint Winner Wallington www.wallingtonexpreskebab. co.uk

Cobra Beer Best Fine Dining

Best Kebab House in Wales

Wood Green, London

Cardiff http://www.goldenbbq.co.uk

Joint Winner Croydon www.greekonthestreet.com

Best Kebab Restaurant in North and West London

Best Kebab House in Northern Ireland

Big K Best Kebab

Ealing https://en-gb.facebook. com/Alis-Berlin-DonerLondon-1851142601806990/

Enniskillen, County Fermanagh http://chaska.co.uk

Winner

Ace4Kebabs Customer

Best Kebab House in Scotland

Southampton www.uni-kebab.co.uk

Edinburgh www.verdoturkishbbq.co.uk

Satisfaction

Chippy Chat & Fast Food Magazine â&#x20AC;˘ April 2018

Restaurant Regional

Whitley Bay, Northumberland www.turknazrestaurant.co.uk

Best Supplier Award

Winner Enfield, London http://hollandbazaar.co.uk

Chippy Chat & Fast Food Magazine â&#x20AC;˘ April 2018

Isle of Ely Industry Open Day Isle of Ely Produce and Chippy Chat are to once again open their doors to chip shop owners and managers so they can see first-hand the journey a potato makes (from seed through to field & farm) before it reaches their shops

By Austen Dack

n 2017 we had over 120 friers and suppliers join us for one of the best industry days out of the year. The event will be held on Sunday 9th September (9.30 am start) in Ely,

Producing Quality Cambridgeshire Producing QualityPotatoes Maris Piper Markies - Divaa - Agria Cambridgeshire Potatoes Our strength is continuity of supply Maris Piper - Markies - Divaa - Agria Call your local wholesaler today Our strength is continuity of supply Call your local wholesaler today and ask for PJ Lee Potatoes

Cambridgeshire and will be available on a first come first served basis. It is FREE for all chip shop owners and managers. The day is once again supported by the NFFF. It is an important day for suppliers too, as much of the day will be spent exchanging ideas from across the industry, and attendees are given key time to talk to sponsors/ exhibitors on the day. In fact we are offering suppliers a great rate to attend on the day to come and show friers what they do. With prices from just £249, (to help us pay for the day) why not come and display your products. If you need a bigger space please call/email us and we will tailor the package to your needs. Already we have a great line up of speakers pencilled in (with a full AV stage set up) including National Fish and Chip Independent Takeaway winners Millers of Haxby, and Field to Frier winners Mr C’s. Sponsors and suppliers for 2017 included Middleton Foods, Kerry Food Service, Drywite, Pukka Pies, Friars Pride, Wrapped Insurance, KFE, T Quality, Vito and P J Lee & Sons. Please contact me if you would like to sponsor or exhibit? Also, included in the day will be an optional visit to one of the biggest potato farmers in Cambridgeshire. In the evening many people stay on in Ely and meet up later for a meal and a few drinks whilst discussing the latest trends in the industry and how everyone can get involved with promoting fish and chips!

If you would like to attend the event please email amanda@chippychat.co.uk (as a chip shop) or exhibit/sponsor please call Austen Dack on 07863 123 929 or email me at austen@chippychat.co.uk 30

Chippy Chat & Fast Food Magazine • April 2018

Zohaib Hussain always fries in To run a successful Fish and Chip shop in a busy capital city for over twenty years is not easy, but that is exactly what the Hussain family have achieved in the Zero Plus Fish Bar in Cardiff. Zohaib Hussain always wanted to be in the business. He has been in charge for over five years now and in 2012 won the coveted Drywite Young Fish Frier of the Year Award. The secret of the Hussain family’s success has been to ensure that they produce consistently great tasting Fish and Chips. They have always been particular about the frying medium they use and the Hussain family have used Frymax since opening in 1991. Frymax is produced from top quality pure white sustainable premium palm, which is additive free and contains no hydrogenated oils. Not only does it guarantee consistently good results, its performance is long lasting without any deterioration in quality. Zohaib Hussain knows that to continue to meet his family’s high standards, there is no better partner than Frymax.

RSPO-1106018

The Fryers’ Favourite For Over 60 Years. For information, advice, or customer support material please contact ADM Trading (UK) Limited. Tel: 01322 443025 e-mail: ukinfo@adm.com www.olenex-uk.com 31

Chippy Chat & Fast Food Magazine • April 2018

More Rabbit than Sainsbury’s!

With changeable weather to say the least the Easter period was a challenging one for fish and chips shops across the UK, but on the whole the nation still queued for their favourite dish especially on Good Friday when trade was brisk.

e were impressed by the amount of promotions ran during this busy time but one competition stood out as customers were encouraged to hop down to their local fish and chip shop! Olley’s Fish Experience in Herne Hill marked Easter by changing the shape of its chips and asking its customers to decide on the final version. With three Easterthemed varieties to choose from - lambs, rabbits and chicks whichever one topped the online poll was available from the Norwood Road chippy from Good Friday to Easter Monday in the takeaway and restaurant. Owner Harry Niazi comments: “Chips are one half of the nation’s favourite dish and the secret to what makes them crispy on the outside

Chippy Chat & Fast Food Magazine • April 2018

and fluffy on the inside takes years of practice and experi-ence to get right. So it’s not often we change what we do, but this year we thought we would have some fun and get our customers involved too. Each customer received one of our special Easter chips in with their regular order over the Easter weekend.” Olley’s Fish Experience chips and peels around 1.2 tonnes of Britishgrown potatoes a year. Harry pays close attention to the variety of potatoes he uses and selects only the best A-grade products for his menu. Hundreds voted for their favourite Easter chip shape on Olley’s Fish Experience’s Facebook, Twitter or Instagram pages. With three choices lambs, chicks or bunnies. The clear winner was the Easter Bunny Olley’s Fish Experience is located at 65-69 Norwood Road, Herne Hill SE24 9AA. It is open Monday 5pm-9.30pm and Tuesdays-Sunday 12-3pm and 5pm9.30pm and offers gluten free fish and chips every day. It also operates a delivery service via Deliveroo, UberEats and Amazon Restaurants as well as a mobile catering service for weddings, birthdays and other events. To find out more about Olley’s Fish Experience, visit www.olleys.info or follow us on Twitter and Facebook.

Chippy Chat & Fast Food Magazine • April 2018

From the modest potato chip to the finest fish fillet it’s all about what you fry it in. For the tastiest results go Superior, the most respected, refined and deodorised beef dripping in the business.

Box contains 33 20kg (4 x 5kg)

It’s naturally lower in trans fats, non-hydrogenated and delivers the highest performance with the greatest economy. Use Superior high frying fat and enhance the taste of your fried food.

For your nearest stockist call 01302 390880 or visit www.nortechfoods.co.uk

Chippy Chat & Fast Food Magazine • April 2018

Supper Up! For the last nine years, Britain’s fish and chips shops have been helping spinal cord injured people with the annual Great British Fish and Chip Supper. This year, we want to super-size the supper and make it the biggest ever – a year to remember!

n icon of great British food enjoyed on a summer sea front as much as a winter feast, fish and chips brings people together like no other meal. That’s why Spinal Injuries Association, the country’s leading supporter of people with a spinal cord injury is urging people to come together on June 1st (to coincide with National Fish and Chip Day) and enjoy a great British tradition, whilst also raising funds to support its work. Lynn, a teaching assistant from Nottinghamshire became a supporter of the great British Fish and Chip Supper after her brother who was paralysed in a motor bike accident, passed away. “The first fish and chips supper was hosted in our home, but it was so successful that next year we hired the local village hall and organised a quiz. I will never forget how Martin’s spinal cord injury impacted on him and the whole family. Having a charity there to turn to for help and understanding is vital. That’s why it’s great to support the Spinal Injuries Association in such a fun way, and with family and friends.” Lauren Theodosi from Spinal Injuries Association explained how fish and chips

Chippy Chat & Fast Food Magazine • April 2018

fanatics can support spinal cord injured people. She said. ”Each day, three people will be told they have a spinal cord injury and the impact is devastating. However, with the right support and advice people can rebuild their lives and every penny raised makes a difference. Join in today and help make the Great British Fish and Chip Supper its most successful yet. You can: • Become a sponsor for one of our challenge and community events, ranging from an accessible walk around London, to sponsoring SIA’s post-race reception for the iconic Ride London. • If you run a fish and chip shop, you could make a donation from each portion sold or ask your customers if you can round up the bill during the month of June. • Join in the conversation across social media and gain access to over 20,400 new audience members.

For further information on how you can get involved in the Great British Fish and Chips supper with SIA call the fundraising team on 01908 604191 or email Lauren: fundraising@spinal.co.uk for sponsorship opportunities. Chippy Chat & Fast Food Magazine • April 2018

Chippy Chat & Fast Food Magazine • April 2018

‘Ich hab noch einen koffer in Berlin’

We recently stayed at the captivating 25 Hour Bikini Hotel in Berlin

Austen Dack

lying from Luton we arrived in Berlin in a little under 2 hours and sped through the city’s second airport. Armed with our Berlin Welcome Card we jumped on a train and arrived at our hotel in less than forty minutes.

Chippy Chat & Fast Food Magazine • April 2018

The 25hours Hotel Bikini Berlin is as diverse as the big city and wild as the jungle. The Bikini Berlin resides in the bikini house in the City West. The restaurant and bar are located on the top floor with a surrounding terrace and combine the best view of the capital and the zoo. The past and the future come together in an exciting symbiosis in the West of Berlin, where innovative concepts and a heartbeat brimming with energy coincide with historic places. We booked into the (hotel) restaurant Neni, which matches award-winning gourmet cuisine with panoramic views from the top floor. We had the surprise menu, Balagan. A ramble through mezze,main course and dessert. Most fun with two or more people it tastes delicious! Innumerable plates with the most tasteful creations were served in a colourful mixture. And the more you are (there were 6 of us) , the bigger the spectacle.

We got a front-row seat of Berlin Zoo overlooking the monkey enclosure from our jungle room On the second evening we tried The Fish and Chips at Alexandra Strada . A growing company they are positioned at some of the biggest footfall sites in Germany. Their new design for Berlin Central station looks incredible. They offer you a full-fledged fish restaurant and attach great importance to their craft. As well as F&C’s they offered 13 varieties of finger, fresh fish, and 10 different fish rolls. Chips were blanched and were then fried to order and were actually rather good. Whilst their business model wouldn’t necessarily work here, their plans to grow are impressive and their branding is immaculate. On return to the hotel we adjourned to the floor for a night cap. Voted Europe’s best hotel bar The Monkey Bar on the 10th floor of our 25hours Hotel offers breath-taking views of the city and the zoo. And its terrace is the perfect place to relax. The rooms at the 25hours Hotel were quirky but fantastic. We got a front-row seat of Berlin Zoo overlooking the monkey enclosure from our jungle room. It even came complete with a hammock, which I promptly fell asleep on after a large gin (or two) from the bar on the first evening. Continued ¢

Chippy Chat & Fast Food Magazine • April 2018

¢Continued The comprehensive breakfast is served in the Neni Restaurant. There is a super breakfast buffet and you can feast on a grand selection of hot and cold breakfast favourites. Sight seeing was easy in Berlin, we booked ourselves on a free walking tour to get our bearings on the first day, and then visited various museums and attractions using our Berlin Welcome Card which included a book which listed over 200 attractions to save money at! Public transport was free all weekend (with the card) so the small outlay more than paid for itself. Top tips included booking the Dome trip at the Reichstag for an early morning visit, taking Europe’s fastest elevator to the PANORAMAPUNKT at Potsdamer Platz(rather than the tv tower), and finding a local band playing in a club. We saw SPT (Stephen Paul Taylor) in the Privat Club, Berlin. A show full of energy and vigour as Bowie met the Men Without Hats. Thank you to all staff at the 25Hr Bikini Hotel for a wonderful weekend indeed. Berlin itself makes a fantastic weekend break. Our last beer stop was at the airport. Time for a litre of beer with Currywurst in a Bavarian Ski Lodge, opposite the departure hall! Currywurst seemed to be a very popular (but easy to make) dish in Berlin, one that is would easy to replicate on our own menus here in the UK, and could offer easy extra profit. Berlin - We will be back. www.25hours-hotels.com/en/landingpages/ bikini-berlin www.fishandchips.de www.berlin-welcomecard.de www.originalberlintours.com/tours/freeoriginal-berlin-walking-tour

Chippy Chat & Fast Food Magazine • April 2018

Come Fry With Us! Chippy Chat has launched some great new initiatives in 2017. We have been winning friends and partners throughout the year whilst creating the perfect platform for friers and suppliers alike.

Thanks for everyone’s support in 2017.

Let’s make 2018 a great year for the industry!

39 Chippy Chat & Fast Food Magazine • April 2018 www.chippychat.co.uk

Chippy Chat & Fast Food Magazine • April 2018

Approved Field to Frier Distributors South West - Midlands - Wales

We are a Long established family firm of potato merchants, leading fish & chips shop suppliers and stockists of catering supplies. Our customers cover a wide area including Gloucestershire, Herefordshire, Somerset, Worcestershire, South Wales & Wiltshire.

Mason Potatoes have decades of experience We source potatoes from only the best growers and suppliers who meet our stringent quality standards By using our own fleet of vehicles our deliveries are customised to fit specific customer requirements We have an understanding of the region we cover that is second to none Our extensive range of dry goods and sundries ensures that we offer a unique service to our customers We focus on delivering the highest quality at the most competitive price To protect our customers against the ever changing price of one of their basic commodities we offer the security of fixed price contracts for our potatoes

R & M Potatoes Ltd Unit 1, 2 Lesgarn Villas, Stones Abersychan Pontypool NP4 6TH

Supplier of good quality potatoes Ring

07811 134475 anytime

420 Blackburn Rd, Chorley, PR6 8HX

soltashe@googlemail.com

WILLIAMS Potatoes Suppliers of potatoes throughout the Westcountry phone

01626 890871 www.williamspotatoes.co.uk info@williamspotatoes.co.uk

Visit...

www.masonpotatoes.co.uk You can call us on:

01989 762000 Midlands, Wales & South-West

P o t a t o e s

L t d

Now Supplying North and West Lon don Mitchell Potatoes (Estab 1883) is proud to be one of the UK’s longest established potato merchants, a record built on quality and reliability.

G Marsh Potatoes Stand 4 Wholesale Fruit Market Hickman Avenue Wolverhampton West Midlands WV1 2TX

07831 299757

@mitchellpots

07711 623007 (Andy)

North West

Potatoes

T: 0151 4245449 M: 07885 636713

Mitchell Potatoes Chippy Chat & Fast Food Magazine • April 2018

Specialist supplier to fish and chip shops

Catering for many restaurants, pubs and takeaway businesses, we have over 35 years' experience in the industry and have established ourselves as the trusted name amongst chip and potato suppliers.

(Paul)

Finest Quality Chipping Potatoes Call : Richard

www.mitchells-potatoes.co.uk

Reliable daily deliveries throughout the North-West Guaranteed quality supplies throughout the year.

A reliable supplier of wholesale potatoes and freshly cut PG Chips based in Manchester, you just can't beat Vic Graham for our quality, service and price.

Annual fixed price contracts: We offer fixed price contracts to help you manage your budget without the worries of price fluctuations.

01926 633 323

Anthony Swift (Liverpool)

aj.swift@live.com

Woodward

We stock all frying varieties.

North West

0151 526 5318

Consistent quality: Our large supplier base and vigilant quality control helps provide consistent quality all year round. Punctual deliveries: We run a fleet of modern vehicles with 24hr breakdown assistance.

01254 830305

Once you've tried us, you won't want to leave, here's why: u We are suppliers of the best frying potato in the North West u Delicious and fresh pre-cut PG Chips u We use only quality Lincolnshire and Cambridgeshire potatoes u We pride ourselves on our punctual delivery, Monday to Saturday, within a 50 mile radius of Manchester u We offer excellent value for money Vic Graham Ltd South Boyd Street, Tottington, Bury, Lancashire, BL8 3NA

T: 01204 887415 Potatoes@vicgraham.com

www.vicgraham.com North West 40

Chippy Chat & Fast Food Magazine • April 2018

Sustainably sourced potatoes your customers will love Scotland

Yorkshire

North-East & Borders

Fraser

Call the Potato Professionals Today Bridlington Scarborogh Pickering

Pontefract Wakefield Bradford Leeds

NORTH YORKSHIRE

LANCASHIRE

Thorne Barnsley Sheffield Doncaster Rotherham Goole Grimsby

YS H IR

LINCOLNSHIRE

AF ST

NOTT ING

HA MS

HIR E

SOUTH YORKSHIRE

CHESHIRE

Call 01670 521801 07850 772578 brrygraham@aol.com

Central and Southern England

SH IR E

Eagle Hill

Established 80yrs

Marketing

37 Craigboy Rd Telephone: 028 9188 2280 Donaghadee 028 9188 3519 BT21 OLP Mobile Numbers: 07802882280 N.Ireland 07801585945 Fax: 028 9188 3394 www.eaglehill.co.uk

H & E R Hubbard Potato Merchant

Specialising in the Fish & Chip Shop Trade Glebelands, Church Lane, Dover, Kent, CT15 7JP

Call – 01304 830437 Mob: 07885 174722

Family owned potato supplier based in Henfield, Sussex. Telephone : 01273 492341 John Mobile : 07850 361 999 Peters Mobile : 07860 483197 info@ehillsandsons.co.uk www.ehillsandsons.co.uk

Mansfield Ashbourne Notts Derby Dronfield

LEICESTERSHIRE

North Lincolnshire Scunthorpe

Area Covered

Fixed price contracts available Potatoes replaced within 12hrs in the unlikely event of you being dissatisfied All batches rigorously checked and test fried Ring today for your free sample

Lomas Potatoes

London & South East

01909 562327 (3 lines) 07932 155677 (Andy) 07703 263033 (Garry) (E,Yorks, N,Yorks, W,Yorks)

allomas@btconnect.com North East

For a Fast and Reliable Service Call John or James Suppliers of Top Quality Chipping Potatoes for Over 30 Years into Milton Keynes and Sourounding Area Little Brickhill, Milton Keynes. MK17 9DN

01908 377537 01908 271498 We cover Cambridge, London, Oxford, Reading and now Rugby The finest, freshest potatoes grown from the best Cambridgeshire soil Vast range of varieties to suit you Long established family business Friendly and reliable services We deliver when it’s convenient for you Importers of potatoes for quality all year round Fixed price contracts

Delivering quality sourced potatoes to Fish & Chip shops daily throughout the North East and North Yorkshire We are a family run company with family values, originally started in the 1940, the company is now run by Gordon Cracknell, third in a generation of Potato merchants. Strong relationships which have been built up over the years with suppliers across the UK and Europe enable us to supply the premium quality potatoes that our clients want. All major varieties of potatoes ranging from Maris Piper, Ramos, Saggitta, Challenger, Agria, Amora, Accord, Maris Bard and Premiere.

Call -

Telephone: 0207 987 7890 & 0207 987 8456 Wisbech: 01945 772242 Largest distributor of potatoes and Lordchips, rapeseed oil, frymax, battermix, gherkins, & sauce

Hunters Potatoes

(S,Yorks, N,Yorks, Notts)

Eden House, High Hesleden, Hartlepool, TS27 4QF

( Northumberland )

Daily deliveries throughout the North-East, supplying fryers with the best chipping potatoes available in the marketplace Consistent quality throughout the year.

Northern Ireland

Potato

EAST YORKSHIRE

WEST YORKSHIRE GREATER MANCHESTER

Tel : 01358 742345 Mob : 07799 661333

Delivering quality potatoes throughout your region

BWH Graham

01429 836255

R.A.W Potatoes Ltd Call: Graham White T: 07855 940013

Chippy Chat & Fast Food Magazine • April 2018

D S P S Dennis Supreme Potato Supplies Tel: 01353 741914 Mob: 07931 540 515 Mob: 07528 819456 Email: dspspartners@yahoo.co.uk Web: www.dennispotatoes.co.uk

Gloucester Wholesale

Unit 15a Bamfurlong Ind Park Cheltenham Gloucestershire GL51

Tel: 01452 856111 Mobile: 07774 675303

Chippy Chat & Fast Food Magazine • April 2018

Is this Ulverston chippy still fabulous at 40? The North West (Mail) local reporter Lindsey Dickings dropped in to find out

Chippy Chat & Fast Food Magazine • April 2018

remember the Chippy Bank opening in 1978, it having formerly been a shop owned by Bill “Billy Twin Tubs” Cubin, the businessman, councillor, former mayor, Stan Laurel museum founder and 24-carat local character. What I didn’t know, however (and despite the pretty major hint in its name) is that the Chippy Bank is housed in a former bank. Whatever, it’s chips this building is now famous for. While half the town seems to be queuing at the takeaway side of the chippy from about 5pm, those of us with higher culinary pretensions head to the saloon in order to experience the Chippy Bank sit-down service. We ordered fish, chips, peas and gravy all round, with a side order of curry sauce. With three cans of pop, our bill came to a shade over £25. We had to wait while the fish was fried, so we settled at a Formica table for four and wedged ourselves into the bolted-down seats in anticipation. Early evening and the place was heaving with customers enjoying that greatest of British pleasures - a sit-down chippy tea. The saloon is loud and bright, with harsh overhead lighting - what every self-respecting chip shop saloon would be. No one goes for the ambience, but there’s something reassuringly atmospheric about it, all the same. It’s also spotless and you could probably eat your fish and chips off the floor. Everything was fresh out of the fryer. The fish was thick, tasty and flaky, encased in the crispest of golden batter; the chips were just, well, stonkingly gorgeous; the peas perfectly mushy; and the gravy looked like liquid mud but tasted like liquid heaven. The Chippy Bank has remained largely and beautifully unchanged over the past 40 years. It’s stood the test of time very well and it is deservedly one of the bestloved businesses in town. The Chippy Bank in Ulverston doesn’t need to change a single thing - let alone its menu. I hope it remains as gloriously unchanged over its next four decades as it has since 1978. And if I’m still around at the age of 92, you can be sure I’ll be drooling at the thought of having tea there. Drooling anyway, probably, but most definitely drooling at those fantastic fish and chips. Have you received glowing praise from your local newspaper? Email austen@chippychat.co.uk

Chippy Chat & Fast Food Magazine • April 2018

OPEN DAYS 2018

SAVE DATE THE

We are running FREE Open Days across the UK where you can try a range of products, get great discounts and meet our friendly team. Get the dates in your diary now! Find our full range of products at www.jjfoodservice.com

SOUTH

3th June Sunday JJ Enfield 10th June Sunday JJ Dagenham 17th June Sunday JJ Sidcup 1st July Sunday JJ Bristol

MIDLANDS

29th July Sunday JJ Birmingham 5th August Sunday JJ Leicester We will be partnering with Flipping and Frying offering free tasty samples

NORTH

12th August Sunday JJ Newcastle 2nd September Sunday JJ Doncaster 9th September Sunday JJ Manchester 16th September Sunday JJ Leeds For our branch addresses visit our website:

www.jjfoodservice.com Follow us on social 43

Chippy Chat & Fast Food Magazine • April 2018

ll 2 018

Chi p

Great Balls of Friers!

at h C py

Ch ristmas Ba

The Chip Barons’ Ball is Back Once again, the Chippy Chat Ball is back and will be held at the Holiday Inn Peterborough*. With space for over 200 people we are once again planning a great party for our industry. The date for you to save is Sunday 2nd December 2018.

t will be a real grand occasion where you can catch up with all your friends and colleagues and also let your hair down too. Last year 7 out of the top ten fish and chip shops in the UK chose to attend with many other previous winners in attendance too. It has become the warm up party to the National Fish and Chip Awards! We have farmers, friers and suppliers all under one roof! Places for this event are already limited many people who attended in 2017 have already pre-booked. Please can you mail amanda@chippychat.co.uk if you wish to attend and tell her how many tickets you require? Chippy Chat + members will receive precedent for tickets and a discounted rate too. Many members saved the membership alone with this reduced table cost! Prices are just £66 each or £600 for a table of ten, with Chippy Chat + plus

Chippy Chat & Fast Food Magazine • April 2018

members paying just £60 and £540 respectively. ** This early bird price is held from 2016, and will be increased in September. We have some great sponsorship packagers available too for the Ball please email austen@chippychat.co.uk. Last year’s sponsors included Blakemans, KFE, BD Signs PJ Lee & Sons, Isle of Ely Produce, Drywite, Friars Pride Smales and Kerry Foods The high quality three course meal will also feature the voice of the stars Pete Jay, a surprise band (to be announced) and then a great disco for those who wish to party the night away. We will also have a special rate at the hotel for staying over too at just £79 including breakfast. Car parking and wi-fi will be FREE.

For tickets email amanda@

chippychat.co.uk or call her on 01353 865966

For rooms call the Holiday Inn

Peterborough and quote CH7 or Chippy Chat on 01733 289900. *Holiday Inn Peterborough West, Thorpe Wood, Peterborough PE3 6SG **Tickets ordered for the ball and paid for are non-refundable.

Chippy Chat & Fast Food Magazine • April 2018

The New Green Cross Code 2018 sees Weymouth award winning fish and chip shop Fish ’n’ Fritz going greener than ever. Owner Paul Hay is making sure the business is doing everything possible to make the business as green as it can possibly be

or years Paul has made sure that all the fish, Fish ‘n’ Fritz fries are sourced from sustainable sources, but now Paul is taking the business to a whole new level of greenness. The start of the year saw the installation of a new ‘Eco Friendly’ walkin freezer from Express Refrigeration that uses 33% less electricity with gas that has a GWP 3 (low greenhouse impact). Now the emphasis is moving onto plastic waste that is produced. All takeaway knives and forks have been replaced with wooden ones which come from sustainable forests. Paper straws have been introduced rather than plastic straws, that have a horrific impact on marine and bird life when they are carelessly disposed of. Their fish and chip boxes are fully recyclable, compostable and biodegradable. They are now made from 3 sheets of paper 2 of which

Chippy Chat & Fast Food Magazine • April 2018

are recycled and the sheet that is in contact with the food is made from virgin fibres. All of the paper used is from sustainable sources and is FSC certified (Forest Stewardship Council). Paul is currently looking into ways he can change the takeaway bags from plastic to paper or vegetable ware. Paul says “Where we can, we are switching over to more environmentally and sustainable products. I am constantly looking out for new ways we can help improve the environment. The way I look at this issue is, if we can all do a little the world can change a lot.” It’s not the only initiative which Fish ‘n’ Fritz have embraced, their ‘Suspended Coffee Scheme’ has been a huge hit with customers and made a massive difference in the community, supplying hundreds of hot drinks and meals to homeless people.

Chippy Chat & Fast Food Magazine • April 2018

Buyer’s Pride! Hundreds Flock to Fry-It show

Austen Dack

t was the turn of Friars Pride to showcase some of the best our industry has to offer recently. The destination for the only Q Partnership show of the fish and chip season was show favourite, Peterborough. As ever the Isle of Ely Produce and Chippy Chat were present to gauge reaction and meet hundreds of shops from across the UK. We signed up lots of new partners and the team were enthused by the amount of enquiries we took The evening before key suppliers and shops were invited to meet up and enjoy a meal and a few drinks ahead of the big day itself. As usual we enjoyed ourselves to the maximum and met some fantastic people. On Sunday morning we made our way across to the showground. After a quick show brief we awaited the crowds. We were not to be disappointed. All day we were encouraged by a steady stream of shop owners and their families who were looking for the latest trends and offers from the participating exhibitors. I spoke to most of the exhibitors and they were happy with the amount of interest on the day and indeed orders that were taken. They were also given some excellent seminars from amongst others Peter Calvert the Drywite Young Frier of the Year 2018. All to soon It was time to head home. Here’s to the whole Friars Pride team especially Louise, Nathan and Charlotte for their hard work and hears to Fry-It 2019!

Chippy Chat & Fast Food Magazine • April 2018

Holland’s Aim to make your Customers Hap-pie! Holland’s Pies has revealed a new look point of sale package for the Fish & Chip trade, which aims to drive awareness and increase sales of its Deep Fill Pies and Puddings, available exclusively in chippies in the North West.

vailable to all chippies stocking the Holland’s Deep Fill range, the new look point of sale ensures clearer ‘Deep Fill’ messaging and includes new imagery incorporating the new branding which was launched at the beginning of the year. Since the launch of the Deep Fill range in January 2017, Holland’s has reported double digit growth across the range. Point of sale materials for the Deep Fill range include: A3 posters – generic & product specific. A3 wipe on/off Today’s Special poster and pen Vinyl window roundel Open & closed sign Holland’s has a long-standing relationship with the Chippy trade in the North West, delivering fresh Deep Fill Pies & Puddings daily to over 1,200 chippies across the region. The Deep Fill Pies and Puddings are made with traditional fillings that have been passed down through generations, all encased in the baker’s unique shortcrust pastry. The Deep Fill pies are available in four tasty flavours – Cheese & Onion, Peppered Steak, Steak & Kidney, Potato & Meat, with the latest Deep Fill

Chippy Chat & Fast Food Magazine • April 2018

addition, Steak & Kidney Pudding, now also available in the range. Leanne Holcroft, Brand Manager at Holland’s Pies, commented: “As the North West’s number one Chippy pie brand we want to continue the success of our Deep Fill range and work closely with our chippy customers to ensure clearer point of sale is displayed at the point of purchase to ultimately drive sales. “Point of sale material is really important with any product, to ensure the brand and product is communicated effectively to the end customer. We would advise chippies to ensure pies and puds are clearly visible and look appealing in the pie warmer, and they display point of sale promoting both the brand and products at eye level or where the point of purchase is made. The ‘Today’s Special’ posters can help promote a specific promotion to help drive sales in quieter periods or during key events such as National Pie Day & British Pie Week (5th – 11th March), and shop window roundels are also a useful tool to drive customers into your shop.” The Holland’s Pies trade portal can be accessed via www.hollandspies. co.uk/trade and customers can order or download point of sale materials via the trade portal, as well as product images and various useful documents. Alternatively, Chippies can contact telesales on 01706 212122 or speak to their Holland’s Area Manager for more information. For further information about Holland’s Pies, please contact Eleanor, Emma or Vickie at Lucre on 0113 243 1117 or email HollandsPies@Lucre.co.uk www.hollandspies.co.uk

Chippy Chat & Fast Food Magazine • April 2018

e Th e ic

ho pi C m

ha C

Insurance Assurance

For

with

Call 0800 223 0392 Email Wrapped@ryans.co.uk www.ryans.co.uk/wrapped

GET WRAPPED! The fish and chip insurance designed by the industry for the industry Ryan’s is a trading name of Ryan Insurance Group Ltd which is authorised and regulated by the FCA

The choice of National Winners of the Independent 49 preferred 49 Chippy Chat & Fast Food Magazine • April 2018 Chippy Chat & Fast Food Magazine • April 2018 Takeaway Fish and Chip Shop of the Year Award

Lite is Right

The Lite-BITE packaging WILL help to grow your business, because your customers say so!

enry Colbeck developed the Lite-BITE packaging concept to provide Fish Friers with the opportunity to market an ALTERNATIVE portion size of Fish & Chips to attract new customers and to help boost your lunch time trade. The Lite-BITE concept comes at a time when there has been an increase in the amount of publicity surrounding fast food and portion control. The Lite-BITE enables for a portion controlled meal whilst still enjoying one of the nation’s favorite food. The largest independent research into the Fish & Chip market was conducted with the aim to raise the profile of the nations most savoured meal and to support Fish & Chip shops in understanding their customers wants. What are your customers saying? A survey of 1,500 people found that more customers are health-conscious than ever before with 36% of customers stating that they would order a smaller amount of Fish & Chips as a healthier option whilst 1 in 3 would prefer a choice of serving sizes. Furthermore 60% of people surveyed said yes to either dieting regularly or keeping to a healthy diet. How can you grow your business and increase profits? Structured packaging can help you keep an eye on portion sizes as you cannot overfill a box unlike with paper. Offering reduced portion sizes through the Lite-BITE® can deliver to an untapped health conscious market who may not buy Fish & Chips due to over filling portion sizes, or, it can help you lighten up your lunch time trade by offering manageable portion sizes, perfect for mealdeals.

Why not let your customers know that the Lite-BITE meal is a healthier alternative and get FREE point of sale materials with your first order.

Chippy Chat & Fast Food Magazine • April 2018

Friars Pride on 01733 316400

Henry Colbeck on 0191 482 4242

V A Whiltey on 01706 364211

Chippy Chat & Fast Food Magazine • April 2018