Chippy Chat March 2024

BEST IN SHOW NATIONAL FISH & CHIP AWARDS

BEST YET

By Austen Dack

The 2024 National Fish & Chip Awards held in London recently have been hailed as a great success by the industry. With over 600 in attendance the NFFF led by President Andrew Crook and his team of Josette Foster, Lesley Graves & Caroline Murphy put on another fantastic event. In this month’s Chippy Chat, we have 34 pages dedicated to the event with every winner runner

up and sponsor mentioned. Well done to Ship Deck for taking the Takeaway Crown, just to see the emotion in the room when they won shows just how much it means to them. See pages 1141 for full details.

All too soon the search for the 2025 winners will begin, but until then let’s reflect on this event and its enormous brand value to team fish and chips and the PR it brings.

Chippy

Chippy

Oscars Wild!

Onceagain hundreds descended (including me) on London for the highly anticipated 2024 Fish and Chip Awards, the Oscars of our industry! Well done to the NFFF once again for creating this incredible platform for our industry. The board including Andrew Crook, Caroline Murphy, Lesley Graves & Josette Foster all worked incredibly hard to make them happen giving up their own free time and time away from their businesses.

Congratulations of course go to The Ship Deck for taking the overall prize. They run an incredible shop, and have wowed the judges with best practice, they are also lovely people too, we wish them good luck for their year!

The finalists this year for all categories

were all brilliant and judging I am told was a close call indeed.

Well done to all the other finalists and award winners across all the categories. With the right PR skills this competition should provide them all with some good trade uplift in the coming year. A special congratulations goes to our Field to Frier winner Bells Fish & Chips Durham too.

Our front-page partner for March issue is Seafood from Norway the overall sponsor of the awards. We have this year done an unprecedented 34 pages covering the awards, with all winners, runners up and crucially sponsors featured.

As usual please contact me at austen@chippychat.co.uk if you have any news or would like to join us as a partner. Austen

Chippy Chat Ltd

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Publisher Oliver Boutwood oliver@chippychat.co.uk

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For PR and Editorial editorial@chippychat.co.uk

Austen Dack Publishing Editor

Old Man Greenwood’s Traditional Fish and Chips in Rawtenstall has been serving customers for more than 90 years but are now looking for a new owner to take over the business. It counts local celebrities, including comedian Ted Robbins and actor Sam Aston, who plays Chesney Brown in Coronation Street, among its regular customers.

Shop Switches Ownership!

Soap Star’s Chippy is changing hands

Blacks Business Brokers located in Bury has been appointed by Antony Greenwood to market the chippy with a guide price of £74,950 to take over the business and leasehold premises, which incur a rent of £5,000 per year.

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The Bank Street premises has housed a fish and chip shop since 1932 and Mr Greenwood took the business over from former owner Ray Simpson in 2000, having previously worked there cleaning potatoes as a schoolboy. His mother also worked at the chip shop during Mr Simpson’s 34-year tenure. During Mr Greenwood’s more than two decades behind the fryer, the business has established a glowing reputation and fantastic reviews. As well as operating as a takeaway, Old Man Greenwood’s also acts as a fishmonger, selling a wide range of fresh Fleetwood fish and shellfish.

Mr Greenwood, a former joiner and civil engineer who plans to work on other projects once the business has been passed on, has indicated that he would be happy to stay on for a handover period to train a new owner.

John Gaskell, director of Bury-based Blacks Business Brokers, said: “Everyone loves a good chippy, particularly in Lancashire, and Old Man Greenwood’s is one of the best.

“Antony’s will be big shoes to fill, but he has laid amazing foundations for the next owner to take this Rawtenstall institution onward to its centenary and beyond. With its busy town centre location, there would certainly be scope for a new owner to increase revenues by extending the shop’s opening hours. There is also a growing trend for fish and chip shops to offer a delivery service, which could potentially prove to be very popular in a relatively densely populated area like Rawtenstall.”

Are you selling your shop? Email austen@ chippychat.co.uk

Diary Dates

Business or pleasure, dates not to be missed...

March 29th 2024

Good Friday

The busiest day of the year on the fish & chip calendar

April 21st 2024

National Tea Day

Join with us and celebrate National Tea Day. Surely the most British day of the year!

June 6th 2024

National Fish & Chip Day

Neoda’s National Fish & Chip Day is about giving fish and chips the recognition it deserves and helping to secure its position as the nation’s favourite dish.

June 9th 2024

T.Quality Fish Frying & Fast Food

The popular T.Quality Fish Frying & Fast Food Trade Show is returning to the legendary Sandown Park Racecourse in Esher, Surrey,

September 15th 2024

Isle of Ely/Chippy Chat Open Day

Join us on the farm for a day of networking and discovering all things potato! Free tickets contact austen@chippychat.co.uk

December 8th 2024

The Chippy Chat Ball

The Chippy Chat Ball is booked in.

Jingle Gels!

A popular fish and chip shop has just reopened under the ownership of two brothers who already run takeaways in Morecambe and Bolton-le-Sands

Cem and Cihan Öktem have taken on Jingling Lane Fish & Chips in Kirkby Lonsdale, after also opening Priory Plaice Fish and Chips in Ulverston in April. Öktem Kitchens has been in the industry for more than 15 years since taking over Packet Bridge Fish and Chips in Bolton-le-Sands in February 2008.

They then took on Westgate Fish & Chips in Morecambe in November 2019.

Cem, who is the shop manager at Packet Bridge, is a former Young Fish Frier of the Year Finalist in 2013 and 2014. He has also been a trainer at the National Federation of Fish Friers training school since 2017.

Jingling Lane Fish & Chips Shop is now officially open in Kirkby Lonsdale after undergoing a refurbishment. When they first took it on last year they said: “This shop has been on our radar since 2016 when we rebranded Packet Bridge! It’s a huge milestone for us as both a business and as a family we are extremely proud!

“The shop required a new lease of life so it was closed for a full refurbishment which will make it unrecognisable to its customers, as it will be done to the same standard as Westgate Fish & Chips.”

The brothers are looking for new staff to complete the team, including full and part-time fish fryers and part-time counter assistants.

To apply for any of the positions, email a CV to cem_oktem@hotmail.co.uk

TAKEAWAY OF THE YEAR AT THE NATIONAL FISH AND CHIP AWARDS

1st 2nd 3rd

Top Deck!

Ship Deck wins Takeaway of the Year

Sponsored by

It’s the industry recognition that every fish and chip shop hopes to achieve and it’s Ship Deck, Caerphilly which has bagged the coveted National Fish and Chip Awards’ Takeaway of the Year title

The National Fish and Chip Awards is in its 36th year of acknowledging and championing businesses and individuals throughout the UK and beyond that make outstanding contributions to the foodservice industry. It also recognises great customer service, the opportunities industry professionals can access to further their growth, and most importantly, it’s a celebration of the nation’s love of fish and chips.

The category was sponsored by BD Signs, Friars Pride, Henry Colbeck, Kraft Heinz, McWhinney’s, OilChef, Pukka, Smales and VA Whitley. Following months of nerve-racking assessments, a panel of industry experts scaled 40 hopefuls down to 20 and then 10 final businesses which were evaluated against criteria including environmental best practice, product knowledge, employer accountability and mystery visits.

Awards organiser and President of the National Federation of Fish Friers Andrew Crook comments: “It’s the one every chip shop wants, so congratulations

to Ryan & Kimberley Hughes for scooping the Takeaway of the Year award. The calibre of applicants this year has been absolutely superb, so we applaud all the finalists, but the hard work and long hours put in to serve countless portions of delicious fish and chips has truly paid off for The Ship Deck. Well done!”

Seafood from Norway is the principal sponsor for the awards, with Victoria Braathen, UK Director of the Norwegian Seafood Council, adding: “It’s been wonderful to follow the journey of so many innovative and dedicated fish and chip shops across the country for this year’s Awards, and we congratulate Ship Deck with this brilliant achievement. We’re honoured to have been part of the fish and chip scene for so long in the UK, supplying quality cod and haddock to quality shops. We look forward to welcoming The Ship Dack together with all the esteemed award winners to Norway!”

They have been invited to visit Norway in June for a once in a lifetime experience with Seafood from Norway.

The two-day study trip will take fish and chip shop teams on an unforgettable exploration of the Norwegian fishing industry, experiencing the cold, clear waters aboard the state-of-the-art longliner and Danish seine vessel, Østerfjord, to learn more about environmental and sustainable practices that ensure UK fish and chip shops are supplied with the freshest, highest quality produce.

They will also meet leading industry authorities and stakeholders to find out how fish stocks are sustained, as well as learning about the ocean-to-plate journey of frozen at sea white fish.

Yarm Road Fish & Chips came second, whilst The Fish Works from Largs came third.

Austen Dack Chippy Chat Editor said: “Ryan & Kimberley have worked tirelessly to win this prize. It was brilliant to see them and the team on the top step. We wish them well as they celebrate over the coming year.”

For more information and bits on the National Fish and Chip Awards, please visit: www.thefishandchipawards.com.

Ship Deck of Trethomes receiving Takeaway of the Year award

Yarm Road Fish and Chips, Darlington, County Durham

The Fish Works, Largs, Scotland

Chippy

Chippy

BEST FISH AND CHIP RESTAURANT AT THE NATIONAL FISH AND CHIP AWARDS

1st

the business that entered Restaurant of the Year has been astounding. The fish and chip industry is such a vibrant and exciting place to be and it’s because of businesses like Knights that we host the awards. It’s an opportunity to celebrate great people, hard work and the overall experience of knock-out food. We can’t wait to see what happens next for the team. Congratulations!”

Björgvin Þór Björgvinsson, project manager at Seafood from Iceland, sponsor of the award, comments: “Seafood from Iceland is proud to sponsor the esteemed Restaurant of the Year Award, highlighting our dedication to the UK’s celebratedand delicious - tradition of fish and chips.

Knights of the Realm!

Fish and chip restaurant dines out on awards success

ESponsored by

xperts in the fish and chip industry have spoken and Knights Fish Restaurant from Glastonbury is the 2024 recipient of the highly coveted Restaurant of the Year title at the National Fish and Chip Awards

Five restaurant finalists from across the UK had their businesses put under the microscope by sector specialists who took an in-depth look at their industry knowledge, implementation of best practice, employer responsibilities, the dining experience, as well as conducting mystery visits to sample their allimportant fish and chips.

Awards organiser and President of the National Federation of Fish Friers Andrew Crook explains the nature of the judging stages is to help businesses push the boundaries of what they can achieve and to encourage further improvement of industrywide standards.

“The expertise within

“This accolade recognises the exceptional talent and commitment of establishments across the UK that appreciate premium quality fish. These values resonate deeply with our mission to supply the UK with the freshest, most delicious, and sustainably caught seafood. Sponsoring this award allows us to celebrate those who elevate this iconic dish, showcasing the connection between culinary excellence, tradition, and topquality seafood.”

In recognition of these shared values, Seafood from Iceland is excited to invite the top three finalists of the Restaurant of the Year award and select UK media representatives to Iceland for a four-day trip at the end of May.

Björgvin adds: “This behind-the-scenes trip will offer insights into Iceland’s fishing history, a visit to a high-tech processing facility, a fishing vessel tour, and the secrets behind our superior fish quality. Plus, there will be plenty of fish tasting along the way!”

In second place was Pier Point from Torquay, and third Noah’s from Bristol.

Austen Dack Chippy Chat Editor said: “The Knights team excelled in this hardfought category. Their dedication to quality, continuous improvement and the environment is commendable. Well done to them.”

For more information and bits on the National Fish and Chip Awards, please visit: www.thefishandchipawards.com.

Knights Fish Restaurant of Glastonbury receiving Restaurant of the Year

Pier Point Restaurant of Torquay, Devon

Noah’s of Bristol

BESTNEWCOMER

AWARD AT THE NATIONAL FISH AND CHIP AWARDS

Cloak and Swagger!

Redcloak Fish Bar is new catch of the day at industry awards

ISponsored by

t’s a first ‘plaice’ result for Redcloak Fish Bar in Stonehaven having been named Newcomer of Year at the National Fish and Chip Awards.

The business is revelling in the news having beaten two other chippies in what has been a fantastic competition. Entrants for the category opened their doors on or after 1 January 2022 and were subject to intense scrutiny from trade officials. Hopefuls were graded against criteria that covered industry knowledge, environmental and sustainability practices, employer standards and proficiency in serving the tastiest chip shop items.

Awards organiser and President of the National Federation of Fish Friers Andrew Crook comments: “Congratulations to Redcloak Fish Bar for this amazing achievement. For a fish and chip shop to get off the ground and keep going, especially amid the tough trading conditions we’ve been experiencing in recent times, is remarkable. The team has huge

amounts of tenacity and certainly has a big and bright future ahead of it.”

ADM/Frymax is sponsoring the Newcomer of the Year award, and its UK Brand & Marketing Manager Andrew Marriott adds: “It is extremely important that every industry, particularly one as traditional and prestigious as fish and chips, is able to attract new blood in order to survive and prosper. We at ADM/ Frymax are extremely aware of this and this is why this particular award is of great interest to us.

“Despite the setbacks of the last few years, we have seen new outlets opening and trading successfully. Three of these were nominated for the Newcomer of the Year category and had to pass stringent industry checks to qualify. So, congratulations to all you finalists. However, there can only be one winner and I was very pleased to present the Frymax Newcomer of the Year Award to Redcloak of Stonehaven”.

Redcloak have been invited to visit Norway in June for a once in a lifetime experience with Seafood from Norway. The two-day study trip will take fish and chip shop teams on an unforgettable exploration of the Norwegian fishing industry, experiencing the cold, clear waters aboard the stateof-the-art longliner and Danish seine vessel, Østerfjord, to learn more about environmental and sustainable practices that ensure UK fish and chip shops are supplied with the freshest, highest quality produce.

They will also meet leading industry authorities and stakeholders to find out how fish stocks are sustained, as well as learning about the ocean-to-plate journey of frozen at sea white fish.

Austen Dack Chippy Chat Editor said: “Even in these difficult times, it is so good to see new shops opening. We look forward to helping to promote Redcloak Fish Bar in 2024.”

Runners up were Ings Fish Bar, Redcar and Mackeral Sky from Stamford Bridge

For more information and bits on the National Fish and Chip Awards, please visit: www.thefishandchipawards.com

Redcloak Fish Bar in Stonehaven, Scotland receiving the Newcomer Year award

Ings fish bar, Redcar

Mackeral Sky, Stamford Bridge

Runners up were...

BEST MULTIPLE OPERATOR AT THE NATIONAL FISH AND CHIP AWARDS

The Bells are Ringing!

Bells Fish and Chips are named best multiple at industry awards

The National Fish and Chip Awards has revealed Bells Fish & Chips as the recipient of the Multiple Operator of the Year award for 2024.

Sponsored by

The chip shop which has locations across the North East, was able to shake off two other businesses in the rigorous elimination stages.

Sector specialists turned up the heat to grill the hopefuls on their industry knowledge, sustainability and environmental approaches, employer standards, with mystery visits concluding the high-pressure process.

Awards organiser and President of the National Federation of Fish Friers Andrew Crook, says: “Congratulations to Bells, a true ambassador for excellence in the UK fish and chip industry. To keep the same high degree of practice, standards and dedication to quality food in multiple locations is not something that is easily done.

“We are so happy for the team to win Multiple Operator of the Year and it’s wonderful that the industry can draw

inspiration from such a visionary in the game especially when the last few years have been more challenging than ever.”

Pacific West Foods, a frontrunner for quality and innovation in the frozen seafood sector and one of the leading suppliers of raw and value-added seafood, sponsored the category. Its Managing Director Martin Finegan adds: “This particular sector has been a cornerstone of our business for many years and it’s encouraging to see this industry constantly looking to improve its overall offer either by improving quality or using innovation to provide ultimate customer satisfaction. It has not been easy over the last few years with all the challenges it has faced, so it’s even more important to celebrate these successes and Pacific West Foods is delighted to be associated to this integral part of the QSR sector.”

Bells has been invited to visit Norway in June for a once in a lifetime experience with Seafood from Norway.

The two-day study trip will take fish and chip shop teams on an unforgettable exploration of the Norwegian fishing industry, experiencing the cold, clear waters aboard the state-of-the-art longliner and Danish seine vessel, Østerfjord, to learn more about environmental and sustainable practices that ensure UK fish and chip shops are supplied with the freshest, highest quality produce. They will also meet leading industry authorities and stakeholders to find out how fish stocks are sustained, as well as learning about the ocean-to-plate journey of frozen at sea white fish.

Other nominated multiple shops were The Chesterford Group and Haven, Cooks Fish & Chips.

Austen Dack Chippy Chat Editor said: “To achieve this level of greatness in one shop is hard enough. To do it across a number of sites is even tougher. Well done to Bells for winning, and building a series of fantastic sites.”

For more information and bits on the National Fish and Chip Awards, please visit: www.thefishandchipawards.com.

Bells Fish & Chips scoop the Multiple Operator of the Year award

Cook’s, Haven

The Chesterford Group

Runners up were...

MOBILE OPERATOR OF THE YEAR AT THE NATIONAL FISH AND CHIP AWARDS

Mob Handed!

Runners up were...

Sponsored by

Jo Jo’s Fish & Chips based in Stafford has scooped the title of Mobile Operator of the Year at the National Fish and Chip Awards 2024. A rigorous judging process conducted by fish and chip industry specialists put an outstanding group of mobile chip shops to the test, with three businesses making it to the finals. All excelled in a variety of assessments that tested their capabilities in catering to local and rural customers, in large and smallerscale capacities such as weddings and corporate events, all while maintaining the highest of standards.

Awards organiser and President of the National Federation of Fish Friers Andrew Crook says: “Mobile chip shop businesses have an unusual set of challenges to overcome compared to bricks and mortar setups and we are so impressed by the expertise and agility shown by Jo Jo’s Fish & Chips.

“The team works tremendously hard

and produces the most stunning fish and chips wherever they pitch up and this a great representation of the fish and chip industry and the attitude of not compromising on quality or taste no matter what.”

The Mobile Operator award was sponsored by Kerry, a global expert for research and development, consumer insight, innovation and food safety and manufacturing. Field Sales Manager Kirsty Duncan says: “This year all the entries were past finalists that took onboard the feedback from last year’s judging and acted on it. The quality of the entrants was exceptional they had all upped their game which made it even harder to judge. It was pleasing to see the significant positive changes resulting in more efficient, bigger and more profitable businesses, congratulations to all the finalists.”

Jo Jo’s Fish & Chips has been invited to visit Norway in June for a once in a lifetime experience with Seafood from Norway. The two-day study trip will take fish and chip shop teams on an unforgettable exploration of the Norwegian fishing industry, experiencing the cold, clear waters aboard the state-of-the-art longliner and Danish seine vessel, Østerfjord, to learn more about environmental and sustainable practices that ensure UK fish and chip shops are supplied with the freshest, highest quality produce. They will also meet leading industry authorities and stakeholders to find out how fish stocks are sustained, as well as learning about the ocean-to-plate journey of frozen at sea white fish.

The other two mobile fish and chip finalists were: Country Fried of Blackburn and The Hungry Plaice of Holbeach.

Austen Dack Chippy Chat Editor said: “The build quality of these mobile chippys just get better and better. The winner has demonstrated just how good they are by providing quality food on the go consistently.”

For more information and bits on the National Fish and Chip Awards, please visit: www.thefishandchipawards.com.

Jo Jo’s Fish & Chips based in Stafford receiving the Mobile Operator of the Year award

Country Fried Blackburn

The Hungry Plaice Holbeach

Jo Jo’s Fish & Chips are the ‘wheel’ deal at the National Fish and Chip Awards

STAFF TRAINING AND DEVELOPMENT AWARD AT THE NATIONAL FISH AND CHIP AWARDS

Really Good Food Cafe!

Top-class chip shop wins Staff and Training Development award

Runners up were...

Sponsored by

The Real Food Cafe has achieved A* success at the National Fish and Chip Awards, claiming the Staff and Training Development accolade for its dedication to helping fish and chip industry professionals enhance their careers through its skills enhancement programmes alongside opportunities to gain new qualifications.

The chip shop based in Tyndrum, Scotland underwent intense scrutiny from industry experts who have recognised the investment it has poured into employees so they can access resources and training sessions for personal development and career fulfilment.

Awards organiser and President of the National Federation of Fish Friers Andrew Crook says: “Being part of the fish and chip sector is a wonderful privilege and we are honouring The Real Food Cafe with the Staff and Development award for the amazing investment into its employees. Its commitment

to fostering excellence is providing opportunities for individuals to skill up and advance professionally and we’re so happy to see which new doors will open for the team.”

James Morris Head of Business Development at Blakemans, a leading manufacturer of sausage and meat products for more than 70 years in Europe, which sponsored the award, adds: “It was an honour to play a part in the judging process for the Staff Training and Development award again this year.

“The award is close to the heart of Blakemans as we see our staff and their skillsets as our most valuable resource throughout the business. The finalists did not make it an easy decision to reach as each of them demonstrated dedication and focus towards developing their teams. I would like to take this opportunity to congratulate Sarah and her team and to wish all of the finalists my best for the coming year.”

The Real Food Cafe has been invited to visit Norway in June for a once in a lifetime experience with Seafood from Norway.

The two-day study trip will take fish and chip shop teams on an unforgettable exploration of the Norwegian fishing industry, experiencing the cold, clear waters aboard the state-of-the-art longliner and Danish seine vessel, Østerfjord, to learn more about environmental and sustainable practices that ensure UK fish and chip shops are supplied with the freshest, highest quality produce.

They will also meet leading industry authorities and stakeholders to find out how fish stocks are sustained, as well as learning about the ocean-to-plate journey of frozen at sea white fish.

Austen Dack Chippy Chat Editor said: “Staff training & development plays a massive part in any successful company. The Real Food Cafe have demonstrated that their staff are a very important part of their business with their development strategy, well done.”

For more information and bits on the National Fish and Chip Awards, please visit: www.thefishandchipawards.com.

Real Food Café receiving Staff and Training Development award

Cooks, Haven

Erics Fish and Chips

THE FIELD TO FRIER AWARD AT THE NATIONAL FISH AND CHIP AWARDS

UnBELLievably Good!

Sponsored by

Bells Fish & Chips beats the competition to scoop Field to Frier award

Chip shops from around the country have been eagerly eyeing up the National Fish and Chip Awards’ prestigious Field to Frier prize and now Bells Fish & Chips has been revealed as the potato champ at this year’s ceremony.

The judging process was extensive and intensive, with the three chip shop finalists required to pull out all the stops to showcase their potato expertise from seasonal variety selection, chip preparation, storage methods and frying capabilities to produce golden, crisp and fluffy results to the highest standard every time.

Awards organiser and President of the National Federation of Fish Friers Andrew Crook, says: “Field to Frier is an extremely competitive category and it hasn’t been easy to separate the finalists. However, the breadth of knowledge when it comes to policies

and processes associated with potato sourcing, the preparation and mastery of cooking them to perfection as shown by Bells is so advanced and is the reason why the chippy has been awarded this accolade.”

Isle of Ely Produce, supplier of more than two million bags of potatoes to the fish and chip industry annually sponsored the award alongside Agrico and its Babylon variety - a newcomer in the potato game which is proving to be a hit with UK chippies.

Alex Moore, sales manager for Agrico UK who grow Babylon, comments: “It is fantastic to announce Bells as the winner of the Field to Frier award. We congratulate them on their work promoting best use of how to store prep and fry potatoes and look forward to working with them in the year ahead.”

Isle of Ely Produce Director Oliver Boutwood adds: “This is our tenth year in supporting the National Fish and Chip Awards. It is great to see in that time the growth of our ‘Field to Frier’ platform. We have had over 1,000 chip shop owners visit our farm, plus we have brought the chip shop owners closer to the farmers in order for them to both understand exactly what it takes to make a great chip.”

Bells Fish & Chips has been invited to visit Norway in June for a once in a lifetime experience with Seafood from Norway. The two-day study trip will take fish and chip shop teams on an unforgettable exploration of the Norwegian fishing industry, experiencing the cold, clear waters aboard the state-of-the-art longliner and Danish seine vessel, Østerfjord, to learn more about environmental and sustainable practices that ensure UK fish and chip shops are supplied with the freshest, highest quality produce.

Runners up in the Field to Frier category were Finney’s of Benllech and Shipdeck Trethomas

For more information and bits on the National Fish and Chip Awards, please visit: www.thefishandchipawards.com.

Bells Fish & Chips receiving the prestigious Field to Frier award

Shipdeck of Trethomas

Finney’s of Benllech

Runners up were...

QUALITY ACCREDITATION CHAMPION

2024

AT THE NATIONAL FISH AND CHIP AWARDS

French Lessons

Top of the chip shops! French’s is a National Fish and Chip Awards champ

Sponsored by

The National Fish and Chip Awards has announced French’s Fish Shop, Wells-next-the-Sea as the Quality Accreditation Champion 2024.

Entrants for the category first completed the National Federation of Fish Friers’ Fish & Chip Quality Accreditation Scheme run in partnership with Sarson’s, where they were assessed against various quality benchmarks. On passing the appraisal, businesses received ‘Big Q’ Quality Accreditation signage and were then eligible to apply for the award.

French’s Fish Shop beat two other businesses in the final to claim the prestigious prize and double approval from the industry for its sustainability-led approaches, high-level customer service and of course, its quality fish and chips served in a clean, hygienic, and safe environment.

Awards organiser and President of the National Federation of Fish Friers Andrew Crook says: “This

has been another tough category as the finalists have been exceptional in all the criteria, so congratulations to Marcus French & the team for edging out ahead of the others to claim the well-deserved title of Quality Accreditation Champion! What has been achieved by showcasing fish and chips at the highest of levels is something the team should be really proud of.”

Anant Mathur, channel controller at Mizkan, a global producer of chutneys, relishes, pickled vegetables and vinegars, is the sponsor of the Quality Accreditation Champion award alongside its brand Sarson’s. He says: “We are proud to sponsor the Quality Accreditation award. Two hundred and thirty years from the first batch produced, we still make vinegar using the same unique, traditional methods because we see the uncompromising importance you place on quality of flavours for your customers. Let’s raise a tray of fish and chips doused in Sarson’s vinegar to our winner French’s Fish Shop!”

French’s Fish Shop has been invited to visit Norway in June for a once in a lifetime experience with Seafood from Norway.

The two-day study trip will take fish and chip shop teams on an unforgettable exploration of the Norwegian fishing industry, experiencing the cold, clear waters aboard the state-of-the-art longliner and Danish seine vessel, Østerfjord, to learn more about environmental and sustainable practices that ensure UK fish and chip shops are supplied with the freshest, highest quality produce.

The two runners up for this award were Henley’s of Wivenhoe and Mike’s Traditional Fish & Chips, Bishopstoke

Austen Dack Chippy Chat Editor said: The NFFF Quality Accreditation Scheme showcases the best shops across the UK. The resulting ‘badge’ in association with Sarsons, sets holders apart from the rest and gives consumers peace of mind too.

For more information and bits on the National Fish and Chip Awards, please visit: www.thefishandchipawards.com.

French’s Fish Shop, Wells-next-the-Sea are Quality Accreditation Champions 2024

Henleys of Wivenhoe

Mikes Tradional Fish and Chips

Runners up were...

ENVIRONMENT AND SUSTAINABILITY AWARD AT THE NATIONAL FISH AND CHIP AWARDS

It’s a White-Wash!

Whiteheads Fish & Chips, Hornsea bags gold at National Fish and Chip Awards for its sustainability credentials

Sponsored by

The National Fish and Chip Awards has officially crowned Whiteheads Fish and Chips as the UK’s best fish and chip shop for environmental practices

A comprehensive judging process looked at the ways chippies have introduced measures to reduce their impact on the earth. The criteria covered approaches to staff training, sourcing produce, to advising peer businesses on best practice and everything else in between.

Whiteheads has emerged as the Environment and Sustainability category winner for its devotion to developing a business strategy that is robust with environment-friendly principles. The chip shop’s ethos is showing impactful changes to standards and quality across the board thanks to its close relationships within the supply chain to provide the best food to its local community.

Awards organiser and President of

the National Federation of Fish Friers

Andrew Crook says: “Whiteheads is an outstanding example of a fish and chip shop flying the flag for quality and sustainability at every touchpoint within the supply chain and right through to the customer. We’re delighted to reward these efforts with this award and no doubt industry recognition will continue following the team.”

Seafood from Norway is the principal sponsor of the awards, and for the Environment and Sustainability category. Victoria Braathen, UK Director of the Norwegian Seafood Council adds: “A huge congratulations to Geoff and his team. What an incredible recognition of their commitment to sustainable and environmental practices in bringing quality fish and chips to their community. We’re honoured to have been a sponsor for this award category and we look forward to welcoming them to Norway.”

All category winners have been invited to visit Norway in June for a once in a lifetime experience with Seafood from Norway.

The two-day study trip will take fish and chip shop teams on an unforgettable exploration of the Norwegian fishing industry, experiencing the cold, clear waters aboard the state-of-the-art longliner and Danish seine vessel, Østerfjord, to learn more about environmental and sustainable practices that ensure UK fish and chip shops are supplied with the freshest, highest quality produce. They will also meet leading industry authorities and stakeholders to find out how fish stocks are sustained, as well as learning about the ocean-to-plate journey of frozen at sea white fish.

Austen Dack Chippy Chat Editor said: “It is good to see the commitment shown by Whiteheads. Not only do the show caring for the planet, but they also educate others. We wish them well in the year ahead.”

The other two finalists were Seaqueen Fisheries Mansfield Woodhouse and Hennighan’s Bottom Shop, Machynlleth. For more information and bits on the National Fish and Chip Awards, please visit: www.thefishandchipawards.com.

Whiteheads Fish and Chips proudly picking up the Environment and Sustainability award

Hennighan’s Bottom Shop

Sea Queen Fish Bar, Mansfield, Notts

MARKETING & INNOVATION AWARD AT THE NATIONAL FISH AND CHIP AWARDS

From Zero to Hero!

Sponsored by

ZZero Plus Fish & Chips hits the spot to win Marketing & Innovation award

ero Plus Fish & Chips in Cardiff has received an industry seal of approval for knowing how to reel in customers, with the National Fish and Chip Awards naming it the winner of the Marketing & Innovation category.

The fish and chip shop managed to stave off the competition having impressed the judging panel which evaluated the success of its marketing, the innovation of the campaign and how it translated into sales, as well as looking at how GDPR rules were adhered to.

Awards organiser and President of the National Federation of Fish Friers Andrew Crook comments: “We love to see chip shops doing fun and interesting campaigns and Zero Plus has really embraced the

opportunity to make itself standout from other chip shops. It’s definitely paid off as it now has the Marketing & Innovation award to proudly display for its efforts. Well done to the team!”

Sean Savage, sales & marketing director at foodservice supplier T.Quality, which sponsored the award, comments:

“Zero Plus has truly set the bar high with its innovative approach to promoting its fish and chips. The use of eye-catching marketing strategies, and personalised customer experiences have not only attracted new customers but have also solidified its place as an industry leader.

“Winning the Marketing and Innovation Award at the National Fish and Chip Awards is a testament to Zohaib’s unwavering commitment to excellence. The dedication to innovation and its ability to adapt and thrive in a competitive marketplace are truly commendable.”

Zero Plus has been invited to visit Norway in June for a once in a lifetime experience with Seafood from Norway. The two-day study trip will take fish and chip shop teams on an unforgettable exploration of the Norwegian fishing industry, experiencing the cold, clear waters aboard the state-of-the-art longliner and Danish seine vessel, Østerfjord, to learn more about environmental and sustainable practices that ensure UK fish and chip shops are supplied with the freshest, highest quality produce.

They will also meet leading industry authorities and stakeholders to find out how fish stocks are sustained, as well as learning about the ocean-to-plate journey of frozen at sea white fish.

Austen Dack Chippy Chat Editor said: “Marketing & Innovation should play a huge part in every chip shops planning. Zero Plus have demonstrated just how by implementing several different platforms and they have flourished in their community.”

The other two finalists for this award were The Real Food Café, Tyndrum and Hennighan’s Top Shop, Machynlleth.

For more information and bits on the National Fish and Chip Awards, please visit: www.thefishandchipawards.com.

Zero Plus Fish & Chips in Cardiff receiving their Marketing & Innovation award

Hennighan’s Top Shop

The Real Food Cafe

DRYWITE YOUNG FISH FRIER OF THE YEAR AT THE NATIONAL FISH AND CHIP AWARDS

Everybody’s Talking about Jamie!

Jamie Russo from Redcloak Fish Bar, Stonehaven is ‘frying’ high after being announced as the Drywite Young Fish Frier of the Year 2024

Jamie Russo is this year’s winner of the Drywite Young Fish Frier of the Year Award at the National Fish and Chip Awards and is now the proud holder of the Malcolm Lee Trophy

have gone on to have huge further success following their ‘frying’ start to their career and so he is now on track for even more success.

Awards organiser and President of the National Federation of Fish Friers Andrew Crook comments: “We always anticipated that the return of the Drywite Young Fish Frier of the Year category would bring an amazing group of young fish friers to the fore but Jamie has far exceeded expectations, along with the other finalists. We’ll be watching his progress closely and what an honour for us to be part of his journey so far.”

Award sponsor Kelvin Lee, Managing Director of Drywite Ltd, said: “It was a pleasure to present Jamie Russo with the Malcolm Lee Trophy as winner of the 2024 Drywite Young Fish Frier of the Year. Jamie really is an old head on young shoulders, his knowledge of fish frying and his business acumen defy his age and I am sure he will go on to have a fabulous career.”

He has been invited to visit Norway in June for a once in a lifetime experience with Seafood from Norway. The two-day study trip will take fish and chip shop teams on an unforgettable exploration of the Norwegian fishing industry, experiencing the cold, clear waters aboard the state-of-the-art longliner and Danish seine vessel, Østerfjord, to learn more about environmental and sustainable practices that ensure UK fish and chip shops are supplied with the freshest, highest quality produce.

Sponsored by

The category made a welcome return after a three-year break due to pandemic restrictions. To be in with a chance of getting their hands on the trophy, candidates (who had to be under 25 years old) underwent three rounds of judging which involved in-depth assessment of their industry knowledge as well as their preparation and fish and chip frying skills by a group of sector experts and culminated with three-hour long, in-person assessments onsite at their shops.

Jamie stood out from the impressive line-up of candidates by showing both his skills and great passion to the judges. Many previous winners of the Drywite Young Fish Frier of the Year

Austen Dack Chippy Chat Editor said: “A welcome return for this fantastic award. Jamie showed all the attributes needed to take the crown and we will be following his career with interest from now on. Well done to all the finalists.”

The other three finalists in this category were Glen Morrison, James Ellams & Kieron Bulpit.

For more information and bits on the National Fish and Chip Awards, please visit: www.thefishandchipawards.com.

Jamie Russo of Redcloak Fish Bar in Stonehaven, Scotland receives his Drywite Young Fish Frier of the Year award

Glen Morrison

Kieran Bulpit

James Ellams

The other three finalists in this category...

Runners Up - Kieran Bulpit, James Ellams & Glen Morrison

Winner - Jamie Russo from Redcloak Fish Bar, Stonehaven

EMPLOYEE OF THE YEAR AT THE NATIONAL FISH AND CHIP AWARDS

Jamie is Taylor Made for Victory!

National Fish and Chip Awards crowns Jamie as Employee of the Year

Sponsored by

Taylor’s in Stockport is celebrating after its team member Jamie Toland received the first-ever Employee of the Year trophy at the National Fish and Chip Awards

The new category saw applications from top chip shop talent, with tough judging rounds seeing the shortlist of 10 whittled down to four phenomenal finalists. Fish and chip industry specialists scored the hopefuls against criteria such as teamwork, effective contributions made within the business and how they’ve exceeded their duty for the benefit of the local community.

Industry guests and the media were invited to vote for the winner live at the awards ceremony on 28 February at the Park Plaza Westminster Bridge in London. Jamie was awarded the grand prize after a close battle with the other

brilliant competitors.

The award - sponsored by food producer Premier Foods - aims to encourage individuals to push their abilities and reward excellence in the industry.

Awards organiser and President of the National Federation of Fish Friers Andrew Crook says: “All the finalists were worthy winners but what a fantastic moment for Jamie Toland from Taylor’s! The Employee of the Year award is a token of appreciation from the industry and we’re proud to have such a hardworking and dedicated individual in our midst. We’re sure the community which Jamie serves will be overjoyed, too.”

Sarah Robb, foodservice marketing manager at Premier Foods, adds: “Premier Foods Foodservice is proud to support Jamie as this year’s Employee of the Year winner at the National Fish and Chip Awards. His hard work and dedication really impressed all of us and we’re excited to see what the future holds for him.

“Big congratulations to all other finalists too, for their exceptional work; the competition in this category was particularly fierce!”

Jamie has been invited to visit Norway in June for a once in a lifetime experience with Seafood from Norway.

The other finalists were Donna Whitfield, Joanne Newman and Jonathan Ciardini.

Austen Dack Chippy Chat Editor said: “It is fantastic to see this new award highlighting shops biggest assets - their staff. Jamie has gone above and beyond at Taylor’s chippy and deserves to win this award.”

The two-day study trip will take fish and chip shop teams on an unforgettable exploration of the Norwegian fishing industry, experiencing the cold, clear waters aboard the state-of-the-art longliner and Danish seine vessel, Østerfjord, to learn more about environmental and sustainable practices that ensure UK fish and chip shops are supplied with the freshest, highest quality produce.

For more information and bits on the National Fish and Chip Awards, please visit: www.thefishandchipawards.com

Jamie Toland of Taylor’s in Stockport receives his Employee of the Year award

Donna Whitfield Bells Fish and Chips

Jonathan Ciardini, Ricky’s

The other three finalists in this category...

Joanne Newman, of Towngate Fisheries

To all the finalists and winners of

Premier Foods serves up some of the nation’s most-loved brands, including McDougalls, Batchelors and Bisto which have been part of mealtimes for over 100 years.

Offering qualit y, consistency and all the reassurance that comes with well-known brands, the product range offers a series of solutions for fish and chip shop operators.

Easy-to-use McDougalls Batter achieves a light-textured batter with a beautiful golden colour and Batchelors Curry Sauce Mix, creates a rich fruity sauce for chips. And of course – the nation’s favourite gravy – Bisto – is a much-loved option for pies, steak puddings and chips.

Employee of the Year

Jamie Toland, Taylors

OVERSEAS FISH AND CHIP SHOP AWARD AT THE NATIONAL FISH AND CHIP AWARDS

The Wright Combination!

Wright’s Fish and Chips wins National Fish and Chip Awards overseas category

Runners up were...

Sponsored by

Wright’s Fish and Chips in Cumming, USA has been honoured with the inaugural Overseas Fish and Chip Shop trophy at the National Fish and Chip Awards

Chip shops from around the world entered the competition to showcase their appreciation of the great British export that is fish and chips. Applicants impressed the panel of industry judges with their praiseworthy commitment to environmental practice, responsible sourcing of produce and capturing the taste and look of authentic fish and chips.

Things couldn’t have gone any ‘batter’ for Wright’s, with the business going above and beyond to keep recipes distinctly British and creating a cultural experience for its community.

Awards organiser and President of the National Federation of Fish Friers Andrew Crook comments: “We are very proud to

have Wright’s as the first recipient of the Overseas Fish and Chip Shop award. The business is a great representative of the international fish and chip scene and it’s doing wonders in bringing classic fish and chips to new diners. This marks a turning point for Wright’s and we look forward to seeing what comes next for the team. Congratulations!”

JFK, a leading fish producer with over 100 years of history in the Faroe Islands, sponsored the category. It has vast resources and expertise, with a portfolio featuring sea-frozen ground fish from the North Atlantic and processed fish from Faroese waters.

GADUS, its all-new vessel that was launched in 2023, is a modern trawler optimised for fishing, processing, and freezing cod and haddock at sea. Sustainability was the key driver behind its planning and construction, and it utilises all the raw material from the fish resources, which is a significant improvement to the prior fishing vessel. The vessel uses the most recent energy efficient technology to ensure a low CO2 emission.

JFK’s Sales and Operations Director Jógvan Hansen, says: “The arrival of GADUS further cements JFK’s status as a pioneer in the Faroese fishing industry and sponsoring the Overseas Fish and Chip Shop award is a wonderful opportunity to commend Wright’s Fish and Chips.It’s forging ahead as a noteworthy business blazing a trail in its home country and we’ve no doubt we’ll be hearing about more successes from the team following this great achievement.”

The other two finalists were Fish and Chips Vagninn, Iceland and Union Jack’s Fish and Chips Vietnam

Austen Dack Chippy Chat Editor said: There are some excellent fish & chip shops across the world. This new award highlights just how good they are. Well done to Chantelle Wright & the team they have replicated our national dish brilliantly and are deserved winners.”

For more information and bits on the National Fish and Chip Awards, please visit: www.thefishandchipawards.com.

Wright’s Fish and Chips of Cumming, USA - Overseas Winners with Rob Beckett

Union Jack’s Fish and Chips Vietnam

GREAT GADUS

The new GADUS has been constructed with great care to ensure high quality products based on the positive feed-back from our UK chip shop customers. We have over 100 years of fishing experience, and best practice too.

Steps are taken at every juncture of the fishing process to ensure that JFK’s frozen-at-sea products are as fresh as possible. Frozen-at-sea has been called “fresher than fresh,” because within four hours from leaving the sea the fish is processed and frozen, locking in goodness perfect for your customers. JFK’s purpose is to work in harmony with the environment and to promote sustainable utilization of the fish stocks.

ASK YOUR FISH SUPPLIER FOR FAS GADUS TODAY.

Read more about our certifications on www.jfk.fo

SUPPLIER OF THE YEAR AT THE NATIONAL FISH AND CHIP AWARDS

Sincerest Congratulations!

Runners up were...

Sponsored by

Fantastic win for Ceres at the National Fish and Chip Awards

Stelios’s outstanding dedication to serving the fish and chip sector and efforts to bring the industry community together has delivered the goods – and his business Ceres has been named Supplier of the Year at the National Fish Chip Awards

After much deliberation from the panel of judges, Ceres triumphed over the other two impressive finalists. The panel of judges cited its combination of knockout produce, significant contributions to supporting fish and chip shops and boosting camaraderie couldn’t go unrewarded.

Awards organiser and President of the National Federation of Fish Friers Andrew Crook says: “We are so pleased

for Ceres to win Supplier of the Year, as the team has really outdone itself when it comes to being a pillar of the industry.

“There are many examples of them going to extraordinary lengths to ensure those in the industry stay afloat and for that we are extremely grateful. This was a brilliant category as all the finalists play an integral role in business and it’s been a pleasure to say ‘thank you’ to them and publicly applaud their hard work.”

Austen Dack Chippy Chat Editor said: Ceres has really proved what it takes to be not only an excellent supplier, but also one that really cares about this industry. Well done to them for winning.

Organised by the National Federation of Fish Friers, the National Fish and Chip Awards is in its 36th year. The awards acknowledges and champions businesses and individuals throughout the UK making outstanding contributions to foodservice to ensure the nation enjoys its fish and chips, receives great customer service and professionals in the industry have access to opportunities to further their growth. Seafood from Norway is the principal sponsor for 2024.

For more information and bits on the National Fish and Chip Awards, please visit: www.thefishandchipawards.com.

Ceres

Supplier of the Year

The other nominated suppliers were KFE and Dennis Crooks

Andrew Crook, Stelios Theocharous of Ceres, Rob Beckett

Dennis Crooks

KFE

OUTSTANDING ACHIEVEMENT AWARD AT THE NATIONAL FISH AND CHIP AWARDS

Over Dew Recognition!

Outstanding achievement award for Derek’s work ethic and family values

DSponsored by

erek Dews took home the Outstanding Achievement Award at this year’s 2024 National Fish & Chip Awards. The category is to celebrate the individual who has made the best contribution to the fish and chip industry over their career.

Andrew Crook NFFF president and Awards organiser said. “Derek has been helping people in the trade for over 50

years. Nothing is too much trouble for him. He has seen some changes over the years but always shown the same dedication. We had lots of nomination for this award but Derek’s work ethos and love for the trade shone through.”

Sean Savage, Sales & Marketing Director of T.Quality said: “This recognition is a testament to Derek’s dedication and commitment to our industry, with over 50 years of experience and expertise under his belt.

Derek’s expertise and knowledge have not only contributed to the success of T.Quality Foodservice but have also shaped the growth and development of the fish and chip industry as a whole. His unwavering dedication to providing exceptional service and high-quality products has earned him the respect and admiration of many within our industry. We would like to extend our heartfelt congratulations to Derek on this welldeserved honour. His Outstanding Achievement Award is a testament to his hard work, dedication, and passion for our industry. We are grateful to have him as part of our team and look forward to many more years.

Past winners of the award include

Hugh Lipscombe

Richard Ord

Andrew Crook

Mark Drummond

John Boutwood

Fred Capel

Micael Pilli

Mark Petrou

Arthur Parrington

David Lovel

Briar Wilkinson

Tony Rogers

For more details of the National Fish and Chip Awards please visit thefishandchipawards.com

Andrew Crook, Derek Dews of T Quality, Rob Beckett

Jamie

Redcloak

The Real Food Cafe - Staff Training and Development winner

Zero

Ivan the Great!

Over the past 14 years, the McWhinney family has had the privilege to be represented across the industry by their Sales and Marketing manager, Ivan Bond. Many of you will have seen him at trade shows the length and breadth of the country during that time, often accompanied by his wife Roberta. His knowledge, honesty and integrity has earned him great respect, and many friendships throughout the fish and chip community.

McWhinney’s are sad to announce that, as of 2024, Ivan has now retired.

By Scott McWhinney

Ivan and Roberta are always spoken so highly of at trade shows, having sparked friendships with other suppliers, distributors, and customers alike. Ivan is always keen to remind the sales team, “always be sure to offer hot dogs to other exhibitors. That way you can get a good trade for some lunch!”

After a brief retirement in 2019, Ivan kindly came back to McWhinney’s to help train myself, Scott McWhinney and Joe McClean in our roles in Sales and Marketing. During that time, the trio have spent many long days in airports and questionable rental cars, including Ivan’s favourite, the hot pink Fiat 500!

Kevin McWhinney said, “We have been very fortunate to have Ivan working with us for as long as he has. I am personally very grateful for him agreeing to come back to the company to train Scott and Joe – they couldn’t have had a better mentor. I wish Ivan (and don’t forget Roberta too) a very happy retirement.”

a very long and happy retirement and I’m sure there will always be a warm welcome for him at events and in fish and chip shops around the UK.”

For anyone that has had the pleasure of meeting Ivan during his time at McWhinney’s will know that he is passionate not just about the McWhinney’s brand but the industry as a whole. He has always promoted the importance of using quality ingredients and providing a quality service.

His hard work over and friendly demeanour has helped McWhinney’s become one of most recognisable brands within the fish and chips industry.

Scott McWhinney said this, “I know that the industry will feel Ivan’s absence keenly. He speaks with a level of authority that can only be gained by loving and believing in what you do. I got a training second to none and an introduction to the industry that is priceless for while I will always be grateful.

“ivan also has an unequalled knowledge of the main historical sites of interest in the UK, most of which we visited while on the road. It is rare enough to be able to say that the colleague I started working with quickly became a close friend.”

Ivan’s reputation in the industry is second to none, with NFFF President Andrew Crook saying, “Ivan has been a stalwart for McWhinney’s and for brand fish and chips. All at the NFFF wish Ivan

Joe McClean, “Working alongside Ivan has been a pleasure. His industry knowledge is second to none. It is clear to see why the expansion of McWhinney’s has been so successful when you see the relationships that Ivan has built over the years. He has helped guide me, passed on his knowledge and above all, is a great friend.”

www.mcwhinneys.com

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