Chippychat May 2017 by Chippy Chat Magazine

I n

P r i n t

O n

L i n e

I n

V i s i o n

The Crucial Connection TCR - Champions of quality are proud to deliver a squirt of what everyone is talking about

You’ve got to be in it to win it

Fish ‘n’ Bricks L E G O - T h e

C h i p

S h o p !

Issue 5 Volume 7 May 2017

Protect with the Top Choice of Restaurant Fire Suppression Systems

Buy an ANSUL System Receive a Reduced Premium with Wrapped Insurance from Ryans2 FOR MORE INFORMATION

Call 03452 160 300

or Visit us at www.tycofpp.com/wrapped

Chippy Chat & Fast Food Magazine • May 2017

Awards Coming thick and Fast!

ere we all are three months on from when Kingfisher were named the best

Austen Dack

Publishing

Editor

entries in this the 30th. Elsewhere Crucial Sauce are back with

independent fish and chip shop in the

us highlighting Crucial relationships with

UK! A bit like painting the fourth bridge,

their wholesalers. This time it’s the turn of

the work never seems to stop for Nikki

TCR Food Service from Birmingham.

Hawkins and Andy Gray and all those

Well done to Duane Dibartolomeo, co-

behind the scenes.

owner of Grosvenor Fish Bar in Norwich,

Because this month the search starts

who was recently named VisitEngland’s

all over again by Seafish the custodian of

Tourism Superstar (for brand fish and

the National Fish and Chip Awards for the

chips).

2018 winners. Add to this the many other

Also to KFE for their incredible work for

categories, and there should be an award

Fishermen’s Mission too.

to suit your business. We have taken it

Our website is www.chippychat.co.uk

upon ourselves to run with multiple pages

Email me at austen@chippychat.co.uk Austen

across the awards to encourage even more Chippy Chat Ltd Oak Lane Littleport Ely Cambridgeshire CB6 1RS

www.chippy-chat.co.uk info@chippychat.co.uk Twitter @Chippychat Facebook Chippy-Chat TEL 01353 865 966 FAX 01353 863 444 Managing Director John Boutwood Publisher Oliver Boutwood oliver@chippychat.co.uk Publishing Editor Austen Dack austen@chippychat.co.uk 07863123929 Subscriptions and Marketing Executive Amanda Waterfield amanda@chippychat.co.uk 01353 865 966

Say potato, say

Agrico. Specialist breeder and supplier of high grade seed potatoes, bringing innovative and tasty chipping varieties to the fast food trade

Design/Editorial Stuart Catterson stuart@cc-ff.com Accounts Claire Boutwood-Potter accounts@chippychat.co.uk Printed in the UK by The Magazine Printing Company Advertising Sales and Promotions austen@chippychat.co.uk For PR and Editorial editorial@chippychat.co.uk

Chippy Chat & Fast Food Magazine • May 2017

Markies

Markies... • Absorbs less oil • Easy peeling • Year round availability • Consistent fry colours • Faster frying times

Why not ask your local supplier today! Call: 01307 840 551 Email: potatoes@agrico.co.uk

www.agrico.co.uk @agrico_uk

Chippy Chat & Fast Food Magazine • May 2017

To-fish and Chips Please Glasgow Cafe wins UK’s Best Vegan Fish and Chips

M Superpad White Clear Flow Single Pass

SuperSorb® CarbonPad Single Pass

Box Quantity 80

ORDER ONLINE FOR 25% OFF SHIPPING COSTS. Call 01325 377189 or Buy online @ www.premier1filtration.com 4

Chippy Chat & Fast Food Magazine • May 2017

ono Cafe in the Merchant City is catch of the day with its award winning ‘chippy’ offering. With many chip shops now offering Gluten Free options, this Glasgow café has won applaud from pundits by offering plant based fish and chips. Glasgow is dubbed the UK’s most friendly vegan city by noted animal welfare charity, PETA. So it’s no surprise that our offering of plant-based fish and chips has received a top award. The hearty portion of “to-fish” with hand cut fries, mushy peas and tartare sauce has been on the menu at the Merchant City eatery for a while and has gone down a storm. Dawn Carr, PETA’s vegan corporate projects manager said: “With the demand for plant-based food higher than ever, vegan fish and chips is a smart addition to any restaurant menu” “PETA is calling on caring people everywhere to let fish live in peace and to enjoy some delicious, hearty vegan options instead.” Apparently vegans are statistically less prone to suffering from cancer, obesity, and diabetes than meat-eaters are and have a lower carbon footprint.

Chippy Chat & Fast Food Magazine • May 2017

Inside Aldeburgh Fish and Chip Shop - the celebritie’s choice clock up a half century

Diary Dates

6 8 10 12 14 16

Business or pleasure, dates not to be missed

Start Spreading The News! ‘VisitEngland’s’ Tourism Superstar

The Crucial Connection

We return to the crucial centre of the UK

Goldfish Sauces

The same great taste with a brand new face

Penny for the Guys

PaPa’s Papas massive 1p giveaway

Devon knows

Champions Kingfisher tell us how to prepare for the awards!

London’s Calling

The National Fish & Chip Awards 2018

Pos Terminals

Touch Without Compromise

Fish and Bricks

The dream of production coming true?

Pelican Flies MSC Flag

MSC certification of The Pelican Fish & Chip Restaurant in Barnstaple.

The Grub4 App

Unique and easier food ordering system

Move Over Darling

Darling Harbour, Sydney that is

Checkit Making food safety as simple as pressing a button

Field to Frier

Sustainably sourced potatoes your customers will love

Green on Red

Millers Great Comic Relief Fund Raiser

18 20 28 30 32 34 36 38 40 43

Chippy Chat & Fast Food Magazine • May 2017

May 2017

Ramsey’s Gambles on Vegas Gordon Ramsay Fish & Chips opened recently across Las Vegas Boulevard from Caesars Palace

KFE on a Mission KFE and friends deliver industry campaign with style

The (Irish) Italian Job! Itica announces date for the 8th annual ITICA National Fish & Chips Day

Power Cut!

Act now and save money on your shops gas and electricity

45 46 48 50

Es 30 tab Ye lish ar ed s

Fifty Years Celebrat-Ed!

Frying Range Engineers Servicing all makes of ranges, covering East Anglia, East Midlands & London/M25 Annual Range Servicing • Insurance Certificates Duct Steam Cleaning • Repairs • Modifications

• • • • •

Refurbished / Rebuilds / New Traditional & Dutch Makes Extraction Systems & Ductwork Shopfitting Design & Refurbishment Fire Damage, Repairs & Upgrades

For prompt, efficient service please call:

01553 772935

sales@klsonline.co.uk Chippy Chat & Fast Food Magazine • May 2017 In association with

Frying Ranges

Fifty Years Celebrat-Ed! With celebrities, such as singer Ed Sheeran and actor Tom Hiddleston walking through its signature cobalt blue doors, Aldeburgh Fish and Chip Shop is one of the best-known fish and chip shops in the UK.

his three-generation strong shop is still a big success after 50 years, seeing people come from all over the country and withstanding huge queues – sometimes up to 200 yards and two hours long – just to get their hands on a portion of chips. Since its opening on April 14, 1967, the Aldeburgh Fish and Chip shop has continued to go from strength to strength, employing over 30 people across two shops and restaurant. Grandson of the original owners Horace and Celia Cooney, Alan Cooney said: “We have always fried the same way. My grandparents originally took over the chip shop from a Yorkshireman who fried in beef dripping, which is very rare nowadays, but we have kept it the same and I think that’s what makes our fish and chips taste so good. “We’ve always done things the same way with same ingredients and similar menu. The only thing that has changed is the equipment as technology improves. “We are very lucky with the location. Being efficient at what we do and keeping it simple is the key to our success. “We get orders for weddings and schools. Last year we had a charity auction for a queue jump ticket to jump the queue at any time. It was sold for £700 and the

Chippy Chat & Fast Food Magazine • May 2017

money went to the East Anglian Children’s Hospice, the RNLI and one other charity – it still hasn’t been used!” Owner Peter Cooney, Alan’s father, opened the sister shop, The Golden Galleon, on July 12, 1997, followed by The Upper Deck restaurant on July 11, 2000. Remembering his family, Alan Cooney, 29, said: “My mum was a big part of the business, she passed away in 2010 the day before Aldeburgh Carnival, and we still had to open up shop the next day. One thing about us is that we keep going. My grandad was still involved with the business right up until he died in 1998, he never really retired. “That’s something we are proud of, when you go through hard times and you lose someone and it’s a painful thing to go through, but we all worked together. “It means so much to me that it’s been in my family for so long. It’s my whole family history and my entire identity is connected to the fish and chip shop. “I’d like to think that grandad would be proud that it’s reached 50 years, and that’s what motivated me to continue being successful and to keep it going for my children.” Actor Tom Hiddleston is one of several celebrities who have been spotted in the queue at Aldeburgh Fish and Chip Shop. The chips shop’s longest serving employee, Brenda Wells, who started working there in 1980, said: “I remember when we used to use newspapers for the wrapped orders and magazines for the open orders. “The menu has changed over the years,

Chippy Chat & Fast Food Magazine • May 2017

when we started it was mainly cod, chips, plaice and Celia’s, who we all used to call ‘mother’, popular homemade fish cakes. We used to smoke the salmon in the yard as well. This year, to mark its 50th anniversary, Aldeburgh Fish and Chip shop is sponsoring the Bandstand on the Beach, part of the Aldeburgh Festival, which is also this year marking a golden moment, with 50 years of Snape Maltings Concert hall. “Aldeburgh Fish and Chip Shop is a true gem of the picturesque East Coast. Serving up deliciously fresh fish since 1967, no visit to the hometown of Benjamin Britten would be complete without a visit. Not only is it my favourite, but also that of TV antique dealer Lovejoy, which all but seals the deal.” Tom Armstrong, Music and Culture Writer/Editor

Chippy Chat & Fast Food Magazine • May 2017

Diary Dates

September 17 Isle of Ely Open Day

Business or pleasure, dates not to be missed...

Sunday September 17th – Isle of Ely Open Day. The top day for friers and suppliers. austen@ chippychat for your free ticket. Guest speakers include Kingfishers, Papas and Krispies

May 14

www.isleofely.co.uk

KFE Ball Annual Dinner Dance Sunday 14th May Call 01778 380 448 for your ticket. Featuring the Stars from the commitments

October 7 Isle of Ely Potato Race

www.kfeltd.co.uk

May 15 - 21

The race sees local farmers and businesses teaming up to see who can race up and down the high street the quickest whilst carrying 20kg of locally grown chipping potatoes! All for charity! www.Isle0fely.co.uk

National Vegitarian Week National Vegetarian Week 2017 runs from 15-21 May, and it’s all about eating veggie for the week and enjoying delicious, exciting food. There are loads of mouth‑watering recipes, tips and resource packs to help you make the most of it on the NVW website... www.nationalvegetarianweek.org

June 2

2ND JUNE 2017

The Chip Barons’ Ball is going

Celebrate the nation’s favourite dish on Friday, 2nd June 2017. www.neoda.org.uk/fishandchipday

June 8 World Ocean Day World Oceans Day is a global day of ocean celebration and collaboration for a better future. This site serves as the central coordinating platform for World Oceans Day, Overall theme for World Oceans Day 2017: Our Oceans, Our Future www.worldoceansday.org

The Chip Barons’ Ball

National Fish & Chip Day

December 3

Chippy Chat & Fast Food Magazine • May 2017

The Chip Barons’ Ball is on Sunday 3rd December this year, Chippies travel from all corners of the UK to don their DJs and posh frocks to celebrate Christmas in style. www.ChippyChat.co.uk

Keep up to date with trade events by visiting www.chippychat.co.uk and clicking on events. If you’re

organising an event and would like to send us details so that we might mention it here and/or on the Chippy Chat website email your details to - austen@ chippychat.co.uk

Chippy Chat & Fast Food Magazine • May 2017

Hip, Hip, Hootray! Formed Tray l

l l

Exclusively available from 9

Friars Pride

01733 316400 www.friarspride.com

Chippy Chat & Fast Food Magazine • May 2017

100% RECYCLABLE

Portion Control – maintaining a visually large portion size Made from recycled food grade paper Purpose-designed coating prevents food becoming soggy Medium and large sizes available Free poster and digital menu video for your shop

Henry Colbeck 0191 482 4242 www.colbeck.co.uk

V.A.Whitley

01706 364211 www.vawhitley.co.uk The Q Partnership 9

Chippy Chat & Fast Food Magazine • May 2017

Start Spreading The News! And the winner is...Duane Dibartolomeo, co-owner of Grosvenor Fish Bar in Norwich, named VisitEngland’s Tourism Superstar By Austen Dack

he owner of a Norwich chippy said it felt “amazing” to have been crowned VisitEngland’s Tourism Superstar. Duane Dibartolomeo, who runs the Grosvenor Fish Bar in Norwich’s Lower Goat Lane with Christian Motta, was one of 10 people across the country shortlisted in the category of the 2017 VisitEngland Awards for Excellence. The award was decided by public vote - meaning the people of Norwich and Norfolk got behind their local hero in their numbers and readers of Chippy Chat too. Originally from Miami, Mr Dibartolomeo lived in New York before moving to Norwich, and has co-owned Grosvenor Fish Bar since 2012. He is well known for his banter and larger than life personality, how he meets and greets every customer, and how he goes out of his way to welcome people and even offers tips on great places to visit in the city. Speaking about the award, Mr Dibartolomeo, 57, said: “It is amazing. I have always felt this sense of community

Chippy Chat & Fast Food Magazine • May 2017

here in Norwich. “The people have been so accepting and loyal, and they really got behind us. It [the award] is reaffirmation of that.” Mr Dibartolomeo said there were plans to expand the business in the coming year through franchising. “This is as big as it can get [in the Norwich shop] and we really love it here,” he said. “So the only option would be for someone to open up another shop with us.” It is unclear what duties Duane will have to carry out in his year of office. He said someone had already expressed an interest in opening a franchise in Brighton. As news of the award spread, customers were queued outside the door of the fish bar at lunchtime today. One customer said Mr Dibartolomeo was a worthy winner.“I think it’s the best fish and chip shop in England,” he said. “It’s fresh and they do unusual options that are a little bit different. “It’s definitely a worthy winner, we have tried a few around the country, but this one is very good.” The awards sponsored by the Daily Mirror, coincide with English Tourism Week - a week of events to raise awareness of what the country has to offer.

Chippy Chat & Fast Food Magazine • May 2017

From the modest potato chip to the finest fish fillet it’s all about what you fry it in. For the tastiest results go Superior, the most respected, refined and deodorised beef dripping in the business.

Box contains 20kg (4 x 5kg) 11

It’s naturally lower in trans fats, non-hydrogenated and delivers the highest performance with the greatest economy. Use Superior high frying fat and enhance the taste of your fried food.

For your nearest stockist call 01302 390880 or visit www.nortechfoods.co.uk

Chippy Chat & Fast Food Magazine • May 2017

L-R Brian Matthews (Managing Director) James Matthews (Sales Manager)

The Crucial

There from the start, with an ethos of ‘we only sell quality products’, TCR are as dedicated to Crucials sauces as they have ever been By Stuart Catterson

A short re-cap...

he Crucials’ story entered a new chapter this month when I took a trip back to Birmingham, the crucial heart of the UK. This time to visit father and son, Brian and James Matthews, of TCR Food Services. In October last year, I visited Marfast in Manchester, another business savvy family firm, whose growth and on-going success showed uncanny parallels with Crucials. It was obvious from the start that the family motto appeared to be like that of founder/MD of Crucials, Gabe Gabriel, ‘be the best at what you do’. Going further back, it was in May of last year, I made my second visit to the HQ of Crucials Sauce to meet up with Gabe, who gave me an update on Crucials’ rapid growth and the exciting developments the future had in store. A year or so earlier, I’d covered the story of the early years, the birth of Crucials, how Gabe took his passion for creating sauces and applied it to growing the business, step

Chippy Chat & Fast Food Magazine • May 2017

by step, from seemingly nothing, until it bloomed and quickly became one of the major players in the world of sauces. A fascinating, quirky story starting out with a very, very small production run of sauces sold to a few chip shops, on a market a stall and, even at car boot sales, - a real tale of belief and determination. Little did I know, when I returned to Birmingham this month I was to meet the very man who worked that market stall and pitched up with Gabe to sell the early Crucials Sauces at car boot sales. The legend is confirmed.

The Road to TCR The Matthews family have a proud history of food service that goes back generations. They were the second family to sign for a stall on the original Birmingham Bullring Market, selling

Chippy Chat & Fast Food Magazine • May 2017

mainly chicken, and delicatessens. Brian, in turn, ran the family stall, so was no stranger to being in business for himself. But the road to TCR started for Brian when he worked for TCP (Tasty Chicken Products) around 1989. Working for Len Malla, Gabe’s uncle, also a key partner in the early days of Crucials. Brian worked in Len’s chicken factory and then on the road for ten years. Eventually, Brian talked with Len, saying he would like to go into business for himself again, but would not be happy going into competition with TCP, as Len had always been so good to him. Len suggested Brian should buy the distribution side of the business and TCR (Tasty Chicken Retail) was born. Nowadays, the TCR range of products far exceeds chicken products. Take a look online... tcrfoodservice.co.uk TCR still sell a lot of TCP products to this day. As Brian says, “they have excellent quality produce so why wouldn’t I sell them?” This is a theme that

keeps on spreading into the next unit. “So, were there any products that were best sellers that stoked the growth?” I asked... “Crucials sauces and Ace for Kebab.” came the reply. “Crucials sauces have always sold well and we have always worked very closely with Crucials. Apart from getting on very well, we were literally just two doors down from Crucials for a long time, even now they are not that far away.” In the early days, Brian would feedback customer requests that led to Gabe developing new flavours. Brian lays claim to the idea for the ‘Sweet Chilli’ which was apparently going to be called ‘Mild Chilli’ until Gabe looked at the name on a label and said, “No, it just looks wrong” James did his first work experience with Crucials and took part in the making of the first batch Piri Piri.

TCR Deliver as far a field as - Sheffield, Leicester, Corby, Northampton, Banbury, Warwick, Gloucester, Cheltenham and to one special customer in Barry Island

Connection both Brian and James come back to time and again, “It’s all about the quality. We only sell food we would feel happy to eat ourselves. We visit manufacturers and check on their working practices and taste the produce. If there are any problems, we say no. It takes a long time to build a reputation and no time at all to lose it.” The quest for high standards doesn’t stop there. TCR put as much effort into the service they give their customers, as they do choosing products. The delivery must be on time, the driver should be courteous and helpful and a clean vehicle is also important. TCR recognise that the image of a quality outlet could be damaged if it were seen being supplied by a shabby, dirty, old van. So, three new trucks are purchased every year and old ones are retired. Again, a firm that lives by the motto ‘be the best at what you do’.

Both men talk with a real fondness and respect for the Crucials product and the people involved in making of that increasingly famous squirt. This has got to be good coming from two people so obsessed with quality.

That Crucial Connection The growth of TCR over the last decade has been exponential. From a single van to a fleet of 14 trucks, with warehousing that just

Chippy Chat & Fast Food Magazine • May 2017

The latest crucials information can be viewed at... www.thecrucialsaucecompany.co.uk

Chippy Chat & Fast Food Magazine • May 2017

The Same Great Taste with a Brand New Face Goldfish Brand Professional Curry Sauce Concentrates

Goldfish Brand, the UK’s leading curry sauce concentrate manufacturer, has given its sauces a face lift with the launch of its new tradespecific packaging. The new designs highlight the brands traditional heritage and British roots, whilst bringing a new and clean look to the fryer.

he launch of the new packaging coincides with a brand new addition to the range – Japanese Style curry sauce. Goldfish Brand’s Japanese curry sauce combines sweetness from natural spices such cinnamon, star anise and nutmeg to create a clean flavour and velvety sauce. Goldfish Brand sauces were invented in the UK in 1961 by Mr Kee Wah Lee for use in his own Chinese restaurants and take-aways. He enjoyed sharing the recipe with family and friends to use in their own restaurants and this Chinese curry sauce became popular up and down the country. In 1985 when Mr Lee’s son Sammy finished his studies he had the idea to produce this convenient, versatile, readyto-use curry sauce concentrate on a grander scale for cooks and chefs in busy professional kitchens and Goldfish brand was born. Shortly after launching, Goldfish Brand curry sauce concentrates were taken into the heart of the fast food industry, especially by Fish and Chip Shops and neither side has ever looked back. This popular accompaniment to

Chippy Chat & Fast Food Magazine • May 2017

the great British fish and chips is now served all over the UK. Those of you who already use these convenient curry sauce concentrates will appreciate that they are a paste which dissolves into hot water with no lumps and no need to sieve. They are incredibly versatile and offer a consistent quality and authentic flavour, with very little effort, time and time again. Goldfish Brand produces easy-to-use and versatile sauces that deliver consistent flavour in five different varieties: • Chinese curry sauce concentrate – specially bended to deliver a mild flavour in a creamy and smooth paste • Hot & Spicy curry sauce concentrate – also known as the sequel, it is made with a unique blend of spices to create a rich and aromatic sauce with a chilli kick • Madras curry sauce concentrate – a flavoursome curry sauce created with traditional Madras spices for a full-bodied Indian flavour • Japanese curry sauce concentrate – the latest addition to the family, it is a sweeter sauce with a smooth and velvety finish • Chip Shop Champion Tomato Ketchup developed for countertop, it delivers a sweet and tangy flavour in a smooth sauce perfect for partnering with fish and chips The ideal accompaniment to fish and chips, Goldfish Brand curry sauce concentrates are available in 4.5kg, 8kg and 12.5kg re-sealable kitchen-friendly plastic buckets. All flavours are suitable for vegetarians and vegans, as well as being meat, nut and dairy free. We also create Mr Lee’s Pancake Rolls in three 150g flavours – Chinese, curry and vegetable – and the 175g emperor rolls. The pancake rolls are a simple solution to create versatility on menus, and have been developed for easy cooking and hotcupboard storage with no cracking.

Contact For your closest supplier of either Goldfish Brand Professional curry sauce concentrates or Mr Lee’s Pancake Rolls call Keejays on

T: 01473 827304 Chippy Chat & Fast Food Magazine • May 2017

Chippy Chat & Fast Food Magazine • May 2017

A Penny for the Guys! They came in their droves, but all left satisfied and full.

apas massive 1p giveaway saw their restaurants smash their target of 10,000 portions of fish and chips served across their sites. Dino Papas who owns the fish and chip chain with his dad Sid and brother George said the family organised the event to celebrate their win as the BBC’s best fish and chip shop. He said: “It’s not about the money for us, we are here to give something back and to celebrate being number one.” The huge surge in popularity for the Papas restaurants even saw an alert triggered on Google, with the search engine picking up the hundreds heading for the bargain meal using its tracking software. Throughout the day, which mainly remained sunny, the fish and chip family even ran competitions for customers to jump the queue, which at some points reached a wait time of one hour and 15 minutes. Customers had the opportunity to make the best batter they could or eat a spoonful of Chilli American Chip Spice to jump the queue. Families, school pupils and pensioners were among those willing to wait in the queue to get their taste of Papas famous fish and chips. Charlie Littlefield, 19, and George Pollitt, 18, both of Beverley, said they came to Papa’s for their 50p offer last time. Charlie said: “We’ve been waiting half an hour and would have to wait that in a normal

Chippy Chat & Fast Food Magazine • May 2017

chippy. We’ve come here for 1p fish and chips, why not, so we decided to get in the queue early. I’ve gone for salt and vinegar and George sent for chip spice. They’re really good.” The two Papa’s sites at Great Gutter Lane in Willerby and at the former Swiss Cottage pub in Bilton sold more than 10,000 fillets of fish and chips. At the beginning of the day, Dino said: “We’ve already got more people in the queue now from 10.30am than we did when we were at the peak when we sold portions for 50p. This is truly remarkable. We might need to get some more fish in. This is a true celebration.” Despite Hull FC players helping out with serving and a bouncy castle on hand to keep the kids entertained, the queue was too much for some people. Well done to the staff at Papas for creating a great atmosphere, quick service and lovely food. You have done Hull proud. This is an incredible promotion for fish and chips - How did you celebrate your awards win? Austen@chippychat.co.uk

Chippy Chat & Fast Food Magazine • May 2017

Devon knows you’re not miserable now! Champions Kingfisher tell us how to prepare for the awards! Austen Dack with Craig Maw

hen Nigel Barden announced you as the 2017 winners what went through your minds? When Nigel started to mention about “lives going to be changed” and “a small housing estate in Plymouth” our hearts stopped and we just filled with emotion. We had achieved something truly amazing and we were so happy. As we walked up to the stage everyone in the room was truly magnificent, the clapping, the support, the hugs and kisses and handshakes. We will never ever forget those scenes and that moment in time. How has the award affected trade in your shop and how did you prepare for this uplift? On finding out we had reached the National Finals again, we knew what we had to do. So in preparation of the possibility we could win the big one, we needed to increase capacity. We needed to do this anyway as we purchased a 5 pan high efficiency frying range 3 years ago to future proof us. But the future was here now and the 5 pan range was already under capacity. We invested in another 3 pan high efficiency frying range giving us enough to deal with a growing trade. We also had to increase our storage capacity and increased our staffing levels to around 20 staff. Within a week of winning sales were up 100% but soon settled down to circa 40% increase. What have you been up to in the first few weeks of the award? We expected our shop to be very busy, this has been well documented. To a degree we

Chippy Chat & Fast Food Magazine • May 2017

expected some media interest but we didn’t expect international media interest. We had congratulations from Germany, Spain, Italy and Miami. We had radio interviews with 2 Canadian radio stations and a German TV company filming in our shop for a day. What advice would you give to anyone entering? Work and run your shop great all year round not just for the awards or judging. Make sure your standards are up there all the time, it will make your business better. Be consistent in everything you do, your customers will appreciate it. Visit trade events and shows, get involved. The association with likeminded people is fantastic, you are not alone. We learn something at every event we attend; our industry is evolving and getting better all the time. Enter more than one award category, I am a huge believer that if you are entering the Independent takeaway award, you should have other strings to your bow. We look forward to seeing you at the Isle of Ely Produce open day - why do you think so many chip shops now attend this event? This event is a must attend on the chip shop calendar of events. How many times do you get the opportunity for a farmer to open up his farm and talk about the way he grows and manages his potatoes? Industry knowledge is becoming more important in this current climate. It is important we have a better depth of knowledge, so we can train our staff and pass information onto our customers. There are some excellent presentations and the opportunity to meet people in the trade who are just as interested and run shops just like you do. Chippy Chat & Fast Food Magazine • May 2017

Chippy Chat & Fast Food Magazine • May 2017

London’s Calling THE NATIONAL FISH AND CHIP AWARDS 2018 - you have got to be in it to win it!

Best Fish and Chip Restaurant 2018

s your restaurant winning accolade? Are you serving up great food in a stylish setting? You could in the running to win the 2018 Best Fish and Chip Restaurant Harbour Lights in Falmouth, Cornwall, was crowned the best fish and chip restaurant in the UK for 2017.

L-R Peter Frazer, Verity Harper, Ellen Layzell and Sponsor Alan Pearce - Harbour Lights - Independent Fish and Chip Restaurant

Commenting on their award win shop owner Peter Fraser, said: “We were absolutely blown away to be named the winner of this award - our incredible team deserves a huge pat on the back! “We feel very blessed to have our restaurant located in such a beautiful area; being close to the sea gives us direct access to the local fishing trawlers. We get to offer our customers the freshest fish and actively encourage them to branch out and try different varieties from the catch of the day. This closely fought contest was sponsored by Kerry Foods

Good Catch – The Sustainable Seafood Award 2018

ockfish were the winners of this category in 2017. Can you win in 2018? L-R Sponsor Vladimir Boiko with Samantha Page, Leticia Curbela. Emily Belcher, Andree Vacchelli of Rockfish, Sam Stone and George Clark - Good Catch Award Winners

The Sustainable Seafood Award recognises businesses that have strong and robust policies and procedures in place regarding the responsible sourcing of fish and shellfish. Judges appraised how well Rockfish 20

Chippy Chat & Fast Food Magazine • May 2017

performed at educating and informing customers on the sustainability credentials of seafood, as well hearing how the shop plans to build on their progress over the coming year. L a u ra C owa n f ro m R o c k f i s h s a i d “ S u s t a i n a b i l i t y i s s o m e t h i n g we a re passionate about, rather than something we practice to ‘tick a box’. Our access to and relationships with the local fish markets mean that our fish is landed and served the same day. We work to educate our customers on the sustainability of the industry by varying our menu depending on what is available that day, while offering £3 portions from our takeaways once a month with a different, responsibly sourced fish each time.

Best Multiple Fish and Chip Operator Award 2018

ockfish also bagged this award in 2017. The Best Multiple Fish and Chip Operator Award sponsored by JJ’s, rewards businesses that have three or more outlets. With five establishments across Devon, Rockfish was assessed across a wide range of judging criteria including outlet appearance and facilities, menu development and innovation, supplier relationships, marketing and promotion activity, and staff development and training practices. Awards auditors also undertook mystery dining visits to appraise customer service levels and the quality of fish and chips on offer. L-R Sponsor Terry Larkin, Leticia Curbela, Emily Belcher, Andree Vacchelli Samantha Page - Rockfish Multiple Operator

Laura Cowan from Rockfish said “With premises along Southern England, we aim to give back to the local communities that support us. We have optional £1 donations at all of our restaurants, with proceeds going to local community projects and initiatives. It is also our aim to make seafood accessible to everyone – whether it’s a family with four kids hungry for classic fish and chips, or a couple looking for some grilled monkfish - we strive to provide the best for all our customers.” Chippy Chat & Fast Food Magazine • May 2017

Chippy Chat & Fast Food Magazine • May 2017

London’s Calling THE NATIONAL FISH AND CHIP AWARDS 2018 - you have got to be in it to win it!

Healthy Eating Fish and Chips’ Award 2018

owngate Fisheries in Idle, triumphed in this Lo-Salt backed category in 2017. Could you beat the healthy competition for 2018? The shop scooped the award, which recognises businesses that excel in educating and informing their customers about healthy eating choices and the nutritional values of fish and chips. L-R Sponsor Caroline Klinge, Mark Drummond and Nigel Barden -Towngate Fisheries -Healthy Eating ‘Fish and Chips’ Award Winner

To secure the top spot they progressed through a rigorous, multi-stage judging process which focused on menu diversification and innovation to include healthier options, staff training on product contents and ingredients, promotional and marketing activity to highlight healthy meal options to customers, and the measurement of customer feedback on healthier menu options. Shop owner Mark Drummond, said: “We’re a local community takeaway that prides itself in doing things just as well, if not better, than the big chains. We provide all our customers with calorie information, show videos highlighting nutritional content and inform them of where their food comes from; we feel it’s important to tell the story of our product rather than just selling and serving.

The Marketing Innovation Award 2018

apas Fish and Chips in Hull were market leaders in the 2017 award sponsored by KFE, could you be in 2018? This award rewards businesses that use innovative thinking and practices to develop and implement their communication strategies. Papa’s Fish and Chips was judged across a variety of criteria, including target audience research and segmentation, marketing budget allocation, marketing and promotional activity planning, implementation and management,

Chippy Chat & Fast Food Magazine • May 2017

measurement of success, and importantly, resultant impact for the business over the past year. L-R Manos Palamianakis, Charlie Cunningham, Bailey Thornton and Sponsor Paul Williams - Papa’s Fish and Chips Marketing Innovation Award Winners

George Papadamou said “Our staff are the driving force behind our success so with this in mind, we held a 50th birthday bash for Papa’s and threw it back to 1966 with 50p portions of fish and chips. We were so busy it caused a gridlock – it was amazing! Having the community celebrate with us was really special and allowed us to do something a bit different. I can’t wait to explore new ways to take our business forward now that we are the Marketing Innovation Champions.”

Best Newcomer Award 2018

ongsands Fish Kitchen in Tynemouth were crowned the best new fish and chips business in the UK for 2017 sponsored by Frymax. If you are new to the industry this one could be for you in 2018? L-R Kevin Henderson, Sponsor Andrew Marriott and Simon Walsh Longsands Fish Kitchen - Best Newcomer Award Winners

To secure the top spot, Longsands Fish faced a rigorous, multi-stage judging process which focused on their innovative approaches to running a new fish and chip shop, promotional activities, and approaches to sustainable and responsible sourcing. Shop owner Simon Walsh, said: “Winning this award was a little overwhelming, but extremely gratifying. The fish and chip industry is renowned for having longstanding, established businesses, often passed down through generations of families. Being a newbie to the industry and facing the rigorous judging of the competition was a little daunting but it is certainly all worth it now.” Chippy Chat & Fast Food Magazine • May 2017

to our winners! KINGFISHER FISH AND CHIPS Independent Takeaway Fish and Chip Shop of the Year WINNERS BURTON ROAD CHIPPY

HARBOUR LIGHTS

Independent Takeaway Fish and Chip Shop of the Year RUNNERS-UP

Independent Fish and Chip Restaurant of the Year WINNERS

ROCKFISH, Best Multiple Fish and Chip Operator Award AND Good Catch – The Sustainable Seafood Award

From Field to Frier Award

KRISPIES

GEORGE PAPADAMOU OF PAPA’S

Drywite Young Fish Frier of the Year Award AND Marketing Innovation Award

FISH! KITCHEN

Best Foodservice Operator Award

WELL DONE TO ALL THE FINALISTS AND WINNER AT THIS YEAR’S AWARDS Tel: 01778 380 448 Web: www.kefltd.co.uk 23

The Company of Choice for Award Winning Fish and Chip Shops Chippy Chat & Fast Food Magazine • May 2017

Chippy Chat & Fast Food Magazine • May 2017

London’s Calling THE NATIONAL FISH AND CHIP AWARDS 2018 - you have got to be in it to win it!

Best Mobile Fish and Chip Operator Award 2018

he Hip Hop Chip Shop in Salford, Manchester, won the Best Mobile Fish and Chip Operator Award in 2017 backed by Pukka Pies, could you be on the road to success in 2018?

L-R Jonathan Oswald, Holly Robson, Luke Stock and Sponsor Colin Haethfield - The Hip Hop Chip Shop - Best Mobile Winners

Marcus Coleman, Chief Executive at Seafish, “Running a successful mobile business can be extremely challenging and it demands a lot of commitment; but this is something that The Hip Hop Chip Shop take in their stride. From promoting sustainability and responsible sourcing, to the skilful promotion of their business, they are a great example of how dedication and passion for the industry pays off. I wish them all the best for the future.” Owner Jonathan Oswald, said: “We pride ourselves in being recognised as an ‘untraditional’ fish and chip shop, pushing the boundaries of the expected and taking our food offering to the next level.”

Staff Training and Development Award 2018

ohn Dory’s in Lisburn, County Antrim won the Blakeman’s backed category in 2017, might you develop your shop for 2018? L-R Mandy Polly, Sponsor Phil Blakeman and Mark Polly - John Dory’s - Staff Training and Development Award Winners

To secure the top spot, John Dory’s had to progress through a rigorous, multi24

Chippy Chat & Fast Food Magazine • May 2017

stage judging process which focused on their internal training policies and systems, training support and forward plans for staff development. Director Mark Polley, said: “We are delighted that the time and effort we invest in our team has been recognised this year – they are as vital to our success as the product we sell! “We recognise the importance of upskilling our workforce and have put staff through numerous formal courses, supplemented with in-house training. We want to provide opportunities for our staff to gain qualifications and develop their skills.

Drywite Young Fish Frier of the Year 2018

eorge Papadamou was crowned the Drywite Young Fish Frier of the Year for 2017, do you have what it akes to take the 2018 title?

George Papadamou at Papa’s Fish & Chips

To earn his spot at the top, George had to showcase his talents during a rigorous, multi-stage judging process; encompassing exam questionnaires and in-depth telephone interviews conducted by senior industry experts. He was subjected to further appraisal as he received a skills based assessment and underwent a personal interview during a comprehensive judging day at the National Federation of Fish Friers (NFFF) Training School in Leeds, West Yorkshire. George said “I live and breathe fish and chips – it’s something that came so naturally to me in the beginning, and now being named the Drywrite Young Fish Frier of the Year, I almost feel like I’ve been inducted into the ‘fish and chips hall of fame’! I’m really looking forward to acting as an ambassador for the industry and I hope that I can motivate young friers as much as past winners have me. I really advise you to enter.” Chippy Chat & Fast Food Magazine • May 2017

Congratulations to Craig & Nikki

Kingfisher Fish and Chips, Plympton

Independent Fish & Chip Shop of the Year An Award Winning Combination For information, advice, or customer support material please contact ADM Trading (UK) Limited. Tel: 01322 443025 25

e-mail: ukinfo@adm.com

Chippy Chat & Fast Food Magazine • May 2017

www.olenex-uk.com

Chippy Chat & Fast Food Magazine • May 2017

London’s Calling THE NATIONAL FISH AND CHIP AWARDS 2018 - you have got to be in it to win it!

NFFF Quality Award ‘Champion’ Award 2018

ochabers Fish Bar in Fochabers, Moray, won the 2017 NFFF Quality Award ‘Champion’ Award, it could be you in 2018. This award is only open to businesses holding an NFFF Quality Award, crowning the ultimate ‘champion’ of the prestigious accreditation programme. Designed to acknowledge fish and chip businesses that continue to raise the standards of the nation’s fish and chips, it rewards shops and restaurants that achieve the perfect balance between quality products, clean hygienic premises, outstanding shop appearance and highly trained staff. Shop owner Darren Boothroyd, said: “We are honoured to be recognised for the quality we serve in all areas of our business. We reached the final last year, and have continued best practice to ensure that we can meet the demand of our ever-growing customer base.”

L-R Elise Boothroyd, Sponsor Gregg Howard, Darren Boothroyd, Gemma Boothroyd, Gemma McBean and Nigel Barden - Fochabers Fish Bar NFFF Quality Award

From Field to Frier Award 2018 Krispies in Exmouth, Devon, won the 2017 Isle of Ely Produce sponsored ‘From Field to Frier Award ‘can you dig for victory in 2018? To secure the top spot, Krispies had to fry at the top of their game while progressing through a rigorous, multi-stage judging process which focused on their potato knowledge, including species and seasonality, and the storage and preparation of the raw ingredients. Shop owner Kelly Barnes, said: “Chips are often not given the attention they deserve, as fish is generally thought to be a more important component of fish and chips. However, we work extremely hard to ensure that our potato sourcing and chipping skills are top notch!”

L-R Kelly and Tim Barnes, Sponsor Austen Dack and Nigel Barden - Krispies - Field to Frier Award Winners

Chippy Chat & Fast Food Magazine • May 2017

2018 Sponsor-chip!

The key to making the most of the fish and chip awards

ow entering their 30th successful year, the National Fish & Chip Awards is the largest UK-wide event that supports fish and chip related businesses. Organised annually by Seafish, the awards celebrate the best fish and chip operators across a range of different categories including the coveted flagship category, the Independent Takeaway Fish and Chip Shop of the Year Award. Throughout the competition process, participants are provided with invaluable performance feedback providing a useful benchmark for business improvement, playing a role in striving to assist fish and chip quality standards throughout the UK. The competition culminates every January with an exciting awards ceremony held in London and attended by over 600 industry guests, including representation from across the fish and chip and wider foodservice and seafood sector, dignitaries including MPs, a wide variety of media and of course successful finalist businesses. The event provides for a great celebration of all things fish and chips and a great opportunity for business networking and forging new business relationships. Sponsorship of the annual awards program is a key stream of funding revenue which allows the National Fish & Chip Awards to continue grow bigger and better year-onyear, but how does it work for the sponsors? Isle of Ely Prodcue are the title sponsor of the ‘From Field to Frier’ award.

Chippy Chat & Fast Food Magazine • May 2017

Oliver Boutwood IOE Director said of being a sponsor. ‘We are proud to be associated with the yearlong activity of the awards, which culminate in a great day out in London to present our winner. We use this as a platform to drive to the day to day running of our business. Our farmers are all on board with the journey of the potato from their farm to the chippy as are more and more fish and chip shops.” To back this up the firm also run an annual free open day at the farm near Ely this year on September 17, and have also produced a film too. John Boutwood Isle of Ely MD said. “Being a sponsor of the award and the day itself is incredible. But he said the award is just the start of the work, educating our customers and sharing knowledge is crucial too. We are proud of the fact that two out of our last four winners have gone on the win the top takeaway award.” There are a wide range of National Fish & Chip Awards sponsorship packages available to suit all budgets, providing valuable networking opportunities and enabling sponsors to promote their brand to an audience of industry decision makers. For further details please visit www. fishandchipawards.com or contact Nikki Hawkins of Seafish at awardsenquiry@ seafish.co.uk or via Tel: 078760 35763 / 01889 575060. Chippy Chat & Fast Food Magazine • May 2017

Pos Terminals

– Touch Without Compromise Sam4s world leaders’ in ECR/POS technology, aim to make the most flexible, innovative and reliable EPOS products of all time. The Sam4s team have over 30 years’ experience in the market and now produce the most sophisticated and diverse products to the world-wide market, extensively used in over 60 countries.

am4s branding was established in 2003, prior to that and since 1983 they were a division of Samsung Electronics ECR, which was taken over by SHC in 2001, launching the Sam4s brand in 2003. Sam4s are specialists in the development of ECR and Epos terminals, receipt printers, Android POS and various peripherals, with very strong presence in the home market South Korea. The very latest in the POS line up from Sam4s are the Titan-S Series terminals which are stylish and perform to meet the needs of the most demanding hospitality environments. Titan-S range features the latest PCT touchscreen technology and IP rated water resistant front touch panels as well as Intel Celeron Dual or Quad core

processors with SSD drives as standard. YCR Distribution the sole UK and Ireland distributor of Sam4s products, have develop Samtouch Epos software exclusively to work on Sam4s POS touch screens. Samtouch software has been designed for the fast food and takeaway market with features such as call ID, customer loyalty, bar & table management features which help your venue become a more streamlined more efficient operation that has proven to increase customer satisfaction and guest experience. Whether you requirements are for a single POS terminal or multiple terminals combined with kitchen order printers of kitchen order wall board monitors. The combination of the SAM4S POS terminals and Samtouch Point Of Service software solution is the best solution suited to your business offering: • Reliability • Value • Intelligence • Flexibility Caller ID - Customers details recalled, this includes address, history, order recall. Payment Sense EFT - “Pay at table” solution fully integrates with Samtouch . Resdiary Booking Solution - One of the leading specialists in the field of on-line & off-line room and table booking solutions. Samtouch integrates seamlessly with Resdiary porting customer information into Samtouch as the customer arrives at your venue. Samtouch Office - Cloud-Based back office solution designed to work with Sam4s and Samtouch software.

Contact For more information on Sam4s products or Samtouch software or to book a no obligation demonstration, please contact YCR Distribution Ltd

T: 01924 438238. E:: sales@ycr.co.uk www.ycr.co.uk 28

Chippy Chat & Fast Food Magazine • May 2017

Fish & Bricks At the latest count the Lego deluxe chip shop only needed another 60 votes to get its design to the next stage before the dream end result of production! We first featured this project a couple of years ago and they are slowly gaining support.

f you haven’t voted yet please visit https://ideas.lego.com and put into the search box chip shop. Already over 900 votes have been cast to make this concept a reality and getting young chip eaters of the future building their very own shop. Time is running out so vote soon! Here is the description from the developer. “Introducing the LEGO Chip Shop deluxe version, with a traditional theme close to home, including the British favourite meals guaranteed to bring a smile to your face. I have chosen this design as it is something unique that we can all relate to. I have been making new designs and come up with the Chip Shop Deluxe version as you can see from the images a lot has changed.” A complete new design with a corner shop layout and new shop front with black windows frames with a traditional yet modern look. A flat has been added

Chippy Chat & Fast Food Magazine • May 2017

above the shop with a side door entrance stairs leading up to the flat also the new addition of the sloping roof with dormer windows One toy that’s already made it into production and is available is your very own Sylvanian Families mobile chip van. Sylvanian Families are an adorable range of distinctive animal characters with charming and beautiful homes, furniture and accessories. They live, work and play in the idyllic and wonderful land of Sylvania. “Oh fresh fish and chips!” are the cries from the beach when the fish n’ chip van pulls up, and then there’s even more squeals of delight when the customer realises that there’s mushy peas too! Finley Osborne owns the fish and chip van and loves to serve the freshest fish in all of Sylvania. Contents one adult poseable dressed character, frying basket with chips, frying basket, fish tray, fish x 2, chips x 2, chip holder, fish n chips x 2, fish cakes x 2, food tongs, ketchup bottle, vinegar bottle, mushy pea pots x 2, glasses x 2, food trays x 4, table and 2 chairs and consumer applied sticker sheet. For ages 4 years and over. What Is your dream fish and chips toy, tell austen@chippychat.co.uk

Chippy Chat & Fast Food Magazine • May 2017

#NationalFishandChipDay

2ND JUNE 2017

43%

THE 2016 CAMPAIGN

highlights:

of the UK population reached

1,000s

of Fish & Chip businesses involved

No. 1 on Twitter on the day, all day, with... 153,924,190 impressions

HIGHEST of the year in shops FOOTFALL

Don’t miss out on the mass media coverage...

www.nationalfishandchipday.org.uk Brought to you by

neoda_oils

Chippy Chat & Fast Food Magazine • May 2017

REG CHARITY ENGLAND & WALES NO. 232822. REG CHARITY SCOTLAND SC039088.

nationalfishandchipday

Chippy Chat & Fast Food Magazine • May 2017

fishandchipday@neoda.org.uk

Pelican Flies MSC Flag Fish and chip fans in North Devon can enjoy their favourite seafood dishes knowing they are sourced sustainably, following the successful Marine Stewardship Council (MSC) certification of The Pelican Fish & Chip Restaurant in Barnstaple.

he news means the restaurant is now the first in North Devon to be MSC certified and can now use the MSC ‘blue tick’ label on its cod, haddock, plaice, Greenland prawns and Cornish hake assuring customers that the fish sold has been responsibly caught using sustainable methods. Recently named one of the top five Independent Fish & Chip Restaurants in the National Fish and Chip Awards 2017 and awarded the National Federation of Fish Friers (NFFF) Quality Award, The Pelican was opened 25 years ago and is run by Martin James and family. Martin and the team pride themselves on using local Devon produce and even sell their own label coffee beans, “Peliccino”, and own label beer brewed just five miles away. Known for their fun promotions, The Pelican runs regular giveaways including a weekly competition, “Quiz n Chips” with local radio station, The Voice. The Pelican’s menu offers a great range of homemade dishes which use the MSC certified cod, haddock, plaice, Cornish

Chippy Chat & Fast Food Magazine • May 2017

hake and Greenland prawns. Besides the favourite fried fish these dishes include an MSC Thai curry, homemade fish pie and a fish burger made with MSC cod. Owner, Martin James, explains what the news means, “We’ve wanted to be MSC certified since we became aware of the programme. It’s really important to us that we can eat and sell our fish with a clear conscience and encourage our customers to do the same. We’re really pleased to be able to offer the information needed to make an informed, sustainable choice. It’s good to know that by choosing MSC, we and our customers are helping to protect the marine environment and future generations who will rely on it.” George Clark, UK Commercial Manager at the MSC, adds, “It’s great to see one of the top chippies in the country, like The Pelican, prioritising sustainability by becoming MSC certified. They understand that sustainability is fast becoming a top consideration for fish lovers. They’re offering a great service to their customers by providing a good menu choice that includes four MSC certified seafood species - which has a really positive impact on the health of the oceans.” Choosing MSC labelled seafood from fisheries, retailers, brands and restaurants guarantees sustainable, traceable methods and helps protect the life in our oceans for generations to come Chippy Chat & Fast Food Magazine • May 2017

Chippy Chat & Fast Food Magazine • May 2017

The Grub4 App a unique and easier food ordering system

rub4 is a new concept in food ordering, we connect your customers directly to your Fish and Chip Shop. Once the App is activated, all your customer’s details including favourite meals, food likes and dislikes or allergies are stored in your online Customer Account; you have access 24/7. We store Email Addresses for News Letters. Food can be ordered by browsing the menu items and selecting food or drink items. After your customer has ordered and paid for the meal, the App will prompt to save the meal as a favourite. The meal can be saved as an easy to remember word i.e. “dave1”, “mike2”, “mealfor2” or footballteam20; a favourite word can only be used once; the software prompts for a new word. The stored order includes Collection or Delivery and securely stores any number of Debit and Credit Cards including personal or Business Cards. There is no charge for Credit Cards, saving your customers 50p. When a favourite is viewed, the order details can be checked before clicking to order. Holidaymakers can save their Favourites and buy food from you, when they return.

Your Dashboard includes Shop Timings, Post Codes, if you deliver, Orders, Order History and Sales Reports. Easy Order Processing Take orders on a laptop, Tablet, Smart Phone, Email or by SMS text Full software and installation support, help with installation, email: help@grub4. com One Click orders and pays for a favourite meal, or Special Offer, for collection or delivery You receive the order and can advise a time for collection or delivery i.e. 20 minutes We have developed and supplied Epos software for more than 12 years.

Grub4 is a major marketing tool

Your online administration area not only enables you to add, modify or change Menu Items and prices but includes the listing of Special Offers or featured meals or discounted meals. As soon as you have entered and saved an offer, it is automatically updated on your customer’s mobile phones. Your customer can order and pay for the special offer with one click.

Example of one of our Epos Screens Join Grub4 Now for Free, Installation Support: help@grub4.com We use STRIPE and they process the payment and pay you direct, less our 5% commission Money in your bank next day (after first 7 days’ transactions) Your own free Mobile Phone App and Web Site Free Epos software after 3 months trading Free Wi-Fi Sign up online https://www.grub4.com/ restaurant-signup.php We look forward to welcoming you, visit Grub4.com.

Chippy Chat & Fast Food Magazine • May 2017

The Grub4 App - Free Sign-up

International Patents Pending

Connect your customers to your restaurant’s Grub4 App

Grub4, a unique and easier food ordering system. Grub4 is a new concept in food ordering, we connect you directly to the takeaways or restaurants of your choice. Once you activate the takeaway’s APP, you can store all your details including favourite meals, food likes and dislikes or allergies. The takeaway will send you special offers , discounted meals and you are included in the Grub4 Loyalty Club. Favourite meals and special offers are stored in the App, on your mobile phone, and can be ordered and paid for with one click. You can preview the meal prior to ordering. The order is sent even if you and the restaurant have no Wi-Fi or Internet connection. You could be travelling or on the way home. No charge for Credit Cards.

The Grub4 App makes food ordering easier, more reliable, more personal, and saves you money. Restaurant Owners: Commission 5% and money in your bank next day. We provide full installation support: help@grub4.com

Chippy Chat & Fast Food Magazine • May 2017

MoveOver

Make your way to Blue Fish, Sydney Blue Fish is a Sydneysiders’ favourite for quality seafood and friendly service. Their modern restaurant with alfresco dining overlooking Sydney’s beautiful Darling Harbour is open daily for breakfast, lunch and dinner, offering a wide selection of modern Australian dishes, including their famous seafood platter and award winning fish and chips.

he Blue Fish atmosphere is casual and relaxed, and their friendly and knowledgeable staff will always provide you with exceptional service. Close your eyes and let the sounds and smells of the Blue Fish Seafood

Chippy Chat & Fast Food Magazine • May 2017

Restaurant excite your senses. From humble beginnings, Blue Fish originated from just a small cafe. It’s now one of Darling Harbours, best known and loved Restaurants by Sydney siders and regular travellers alike. Customers range from people who came here on a first date who now have kids, and we’re starting to see their kids bring their partners. It’s just evolved over the years, and we love it. Glenn Boyland the owner is passionate about fresh sustainable seafood, and you’ll notice the details after your visit. They really listen to what their customers want and say, and if you suggest an idea to Glenn don’t be to surprised if you see that favourite

Chippy Chat & Fast Food Magazine • May 2017

bottle of wine or desert appear on the menus. Glenn says “In Australia, we are fortunate to have oceans, rivers and other waterways abundant with a large variety of marine life. Blue Fish is dedicated to the preservation of Australia’s marine life and only purchase sustainable stock from the Sydney Fish Markets.

Ultimate Dining Experience Like No Other. Modern Fusion Cuisine

Dine inside their modern restaurant or outdoors alfresco-style. Choose from a selection of delicious, modern Australian dishes, among them their famous seafood platter (for two), barbecued barramundi, fillet of kangaroo and fresh oysters. Blue Fish receive two daily supplies of fresh seafood direct from the fish market.

Blue Fish Seafood Restaurant Overview

Ideally situated at the water’s edge of Sydney’s dazzling Darling Harbour, Blue Fish Seafood Restaurant has high quality cuisine and friendly service with breathtaking views of the city skyline. As you would expect from a stylish restaurant in the heart of Sydney, the dishes showcase blissful flavours infused with northern Italian, Pacific and Asiatic influences. Offering the finest in produce, Blue Fish ensures diners enjoy the freshest selections possible. Enjoy satiating mains such as whole BBQ snapper with a soy and ginger dressing as well as favourites like the seafood paella and Tasmanian wilderness sirloin steak. Be sure to finish with a decadent treat, perhaps Belgian waffles with warm caramel fudge. Blue Fish Seafood Restaurant Menu Sample Grilled seafood platter for two: salmon,

Chippy Chat & Fast Food Magazine • May 2017

barramundi, BBQ King prawns, Alaskan crab, seared scallops and BBQ baby calamari served on smoking coals with lemon and their own special dipping sauces. Their Award-Winning Fish and Chips are priced at 23 dollars (£15).

Online Review

Nothing beats eating prawns and drinking white wine on a glorious autumn day overlooking Darling Harbour. Occasionally I take advantage of the many online vouchers available and there is one particular deal that I have purchased a number of times. It’s a prawn and wine deal at Blue Fish at Darling Harbour. Two buckets of prawns and a bottle of wine for $33 (normally $85). We arrived and were seated outside under the umbrella overlooking the South Steyne (the ferry boat restaurant). We opted for a bottle of the De Bortoli Willowglen Semillion Sauvignon Blanc and a bowl of chips to go with our prawns. Our bottle of wine is served table side in a bucket of ice ready for us to fill our glasses when needed. The service is efficient today. We spent a good couple of hours lazing in the sun, sharing our bottle of wine and chattering away enjoying each others company and people watching. And if you are wondering about those award winning fish and chips one recent Trip Advisor wrote. “We had a most delicious meal here. It was the deep sea dory and the chef did it proud. Perfectly cooked, flavour was amazing and the chips that went alongside were scrumptious. Service was fast, friendly and top notch. Would definitely return.

Chippy Chat & Fast Food Magazine • May 2017

Making food safety as simple as pressing a button Howe & Co Fish and Chips franchisee, Richard, knew that food safety was a priority, particularly given the poor reputation of some mobile catering vans. But he needed a way of making it easy to carry out food safety checks in a busy, small van, ensuring that every order meets the highest standards of quality.

“A

s a new business, tackling food safety was potentially daunting” “While there is plenty of support from people such as the Food Standards Agency, turning their advice into action looked like a big job – and involved a lot of paperwork” said Richard. “When I got my pack through from NCASS with all the food safety paperwork and checklists, I thought being a van with limited space, having this cumbersome thing was going to be quite difficult. Plus, it would get covered in grease and be a hygiene disaster in itself” “Checkit is a handheld device that reminds me of all the checks for the day and saves me time when I’m serving. It has all the checks we need to follow preloaded on the unit and simply flashes up when they are due, you do it then and there – job done. It shows we’re serious about food safety and customers love the extra reassurance it gives them. It works out of the box and is easy to use and cheaper than a smartphone.”

Chippy Chat & Fast Food Magazine • May 2017

Automatically created food safety reports Checkit gets rid of food safety paperwork and checklists, which are time-consuming to complete, check and file. It includes the handheld Checkit Memo pre-loaded with food inspector approved checklists based on the Food Standards Agency’s ‘Safer Food Better Business’ (SFBB) procedures, a smart wireless temperature probe, realtime alerts and secure online storage for food safety records. When food hygiene tasks are due, they are automatically flagged on the Checkit Memo – and if they are missed you are immediately alerted. Food safety records are stored on the handset and when it next finds a WiFi signal it automatically sends them to the cloud and those records can’t be changed. So if an EHO wants to see them during an inspection, you know you have secure, accurate, up to date records accessible from anywhere through a smartphone, PC or tablet. Given the amount of paperwork involved most food businesses struggle with managing food safety. Now with new digital technology, fish and chip businesses can ditch food safety paperwork and safeguard hygiene in an easy to use, cost-effective way.

Contact www.checkit.net T: 01223 941450.

Chippy Chat & Fast Food Magazine • May 2017

WANT AN EASIER WAY TO MANAGE FOOD SAFETY? NO PAPER. NO MISSED CHECKS. NO WORRIES

Checkit is a digital food safety management system that really will make your life easier. Created with the help of food inspectors, Checkit alerts you when checks are due or overdue, compiles your food safety records automatically, and saves time and money. Once you’ve experienced Checkit, you’ll never go back to paper diaries and checklists.

BOOK A FREE DEMO TODAY. SPEAK TO US ON 01223 941450 OR VISIT 39

Chippy Chat & Fast Food Magazine • May 2017

www.checkit.netChippy Chat & Fast Food Magazine • May 2017

Field Frier

Approved Field to Frier Distributors

South West - Midlands - Wales

Field Frier

Field

Field Frier

We are a Long established Frier family firm of potato merchants, leading fish & chips shop suppliers and stockists of catering supplies. Our customers cover a wide area including Gloucestershire, Herefordshire, Somerset, Worcestershire, South Wales & Wiltshire.

Field Frier

Mason Potatoes have decades of experience We source potatoes from only the best growers and suppliers who meet our stringent quality standards By using our own fleet of vehicles our deliveries are customised to fit specific customer requirements We have an understanding of the region we cover that is second to none Our extensive range of dry goods and sundries ensures that we offer a unique service to our customers We focus on delivering the highest quality at the most competitive price To protect our customers against the ever changing price of one of their basic commodities we offer the security of fixed price contracts for our potatoes

R & M Potatoes Ltd Unit 1, 2 Lesgarn Villas, Stones Abersychan Pontypool NP4 6TH

Supplier of good quality potatoes Ring

07811 134475 anytime

420 Blackburn Rd, Chorley, PR6 8HX

soltashe@googlemail.com

WILLIAMS Potatoes Suppliers of potatoes throughout the Westcountry phone

01626 890871 www.williamspotatoes.co.uk info@williamspotatoes.co.uk

Visit...

www.masonpotatoes.co.uk You can call us on:

01989 762000 Midlands, Wales & South-West

P o t a t o e s

G Marsh Potatoes

Mitchell Potatoes (Estab 1883) is proud to be one of the UK’s longest established potato merchants, a record built on quality and reliability.

07711 623007 (Andy)

North West

Annual fixed price contracts: We offer fixed price contracts to help you manage your budget without the worries of price fluctuations.

Finest Quality Chipping Potatoes Call : Richard

01926 633 323

www.mitchells-potatoes.co.uk @mitchellpots

Potatoes

T: 0151 4245449 M: 07885 636713

Mitchell Potatoes Chippy Chat & Fast Food Magazine • May 2017

Specialist supplier to fish and chip shops

Catering for many restaurants, pubs and takeaway businesses, we have over 35 years' experience in the industry and have established ourselves as the trusted name amongst chip and potato suppliers.

(Paul)

Woodward

We stock all frying varieties.

Reliable daily deliveries throughout the North-West Guaranteed quality supplies throughout the year.

A reliable supplier of wholesale potatoes and freshly cut PG Chips based in Manchester, you just can't beat Vic Graham for our quality, service and price.

Consistent quality: Our large supplier base and vigilant quality control helps provide consistent quality all year round. Punctual deliveries: We run a fleet of modern vehicles with 24hr breakdown assistance.

Anthony Swift (Liverpool)

aj.swift@live.com

07831 299757

Now Supplying North and West Lon don

North West

0151 526 5318

Stand 4 Wholesale Fruit Market Hickman Avenue Wolverhampton West Midlands WV1 2TX

L t d

01254 830305

Once you've tried us, you won't want to leave, here's why: u We are suppliers of the best frying potato in the North West u Delicious and fresh pre-cut PG Chips u We use only quality Lincolnshire and Cambridgeshire potatoes u We pride ourselves on our punctual delivery, Monday to Saturday, within a 50 mile radius of Manchester u We offer excellent value for money Vic Graham Ltd South Boyd Street, Tottington, Bury, Lancashire, BL8 3NA

T: 01204 887415 Potatoes@vicgraham.com

www.vicgraham.com North West 40

Chippy Chat & Fast Food Magazine • May 2017

Sustainably sourced potatoes your customers will love Scotland

Yorkshire

North-East & Borders

Fraser

Call the Potato Professionals Today Bridlington Scarborogh Pickering

Pontefract Wakefield Bradford Leeds LANCASHIRE

EAST YORKSHIRE

WEST YORKSHIRE GREATER MANCHESTER

YS H IR

LINCOLNSHIRE

AF ST

NOTT ING

HA MS

HIR E

SOUTH YORKSHIRE

CHESHIRE

Call 01670 521801 07850 772578 brrygraham@aol.com

Central and Southern England

SH IR E

Eagle Hill

Established 80yrs

Marketing

37 Craigboy Rd Telephone: 028 9188 2280 Donaghadee 028 9188 3519 BT21 OLP Mobile Numbers: 07802882280 N.Ireland 07801585945 Fax: 028 9188 3394 www.eaglehill.co.uk

H & E R Hubbard Potato Merchant

Specialising in the Fish & Chip Shop Trade Glebelands, Church Lane, Dover, Kent, CT15 7JP

Call – 01304 830437 Mob: 07885 174722

Family owned potato supplier based in Henfield, Sussex. Telephone : 01273 492341 John Mobile : 07850 361 999 Peters Mobile : 07860 483197 info@ehillsandsons.co.uk www.ehillsandsons.co.uk

Mansfield Ashbourne Notts Derby Dronfield

LEICESTERSHIRE

North Lincolnshire Scunthorpe

Area Covered

Fixed price contracts available Potatoes replaced within 12hrs in the unlikely event of you being dissatisfied All batches rigorously checked and test fried Ring today for your free sample

Lomas Potatoes

London & South East

01909 562327 (3 lines) 07932 155677 (Andy) 07703 263033 (Garry) (E,Yorks, N,Yorks, W,Yorks)

allomas@btconnect.com

For a Fast and Reliable Service Call John or James Suppliers of Top Quality Chipping Potatoes for Over 30 Years into Milton Keynes and Sourounding Area Little Brickhill, Milton Keynes. MK17 9DN

01908 377537 01908 271498 We cover Cambridge, London, Oxford, Reading and now Rugby The finest, freshest potatoes grown from the best Cambridgeshire soil Vast range of varieties to suit you Long established family business Friendly and reliable services We deliver when it’s convenient for you Importers of potatoes for quality all year round Fixed price contracts

North East

Delivering quality sourced potatoes to Fish & Chip shops daily throughout the North East and North Yorkshire We are a family run company with family values, originally started in the 1940, the company is now run by Gordon Cracknell, third in a generation of Potato merchants. Strong relationships which have been built up over the years with suppliers across the UK and Europe enable us to supply the premium quality potatoes that our clients want. All major varieties of potatoes ranging from Maris Piper, Ramos, Saggitta, Challenger, Agria, Amora, Accord, Maris Bard and Premiere.

Call -

Telephone: 0207 987 7890 & 0207 987 8456 Wisbech: 01945 772242 Largest distributor of potatoes and Lordchips, rapeseed oil, frymax, battermix, gherkins, & sauce

Hunters Potatoes

(S,Yorks, N,Yorks, Notts)

Eden House, High Hesleden, Hartlepool, TS27 4QF

( Northumberland )

Daily deliveries throughout the North-East, supplying fryers with the best chipping potatoes available in the marketplace Consistent quality throughout the year.

Northern Ireland

Potato

Thorne Barnsley Sheffield Doncaster Rotherham Goole Grimsby

NORTH YORKSHIRE

Tel : 01358 742345 Mob : 07799 661333

Delivering quality potatoes throughout your region

BWH Graham

01429 836255

R.A.W Potatoes Ltd Call: Graham White T: 07855 940013

Chippy Chat & Fast Food Magazine • May 2017

D S P S Dennis Supreme Potato Supplies Tel: 01353 741914 Mob: 07931 540 515 Mob: 07528 819456 Email: dspspartners@yahoo.co.uk Web: www.dennispotatoes.co.uk

Gloucester Wholesale

Unit 15a Bamfurlong Ind Park Cheltenham Gloucestershire GL51

Tel: 01452 856111 Mobile: 07774 675303

Chippy Chat & Fast Food Magazine • May 2017

Come Fry With Us! Chippy Chat has launched some great new initiatives in 2016. We have been winning friends and partners throughout the year whilst creating the perfect platform for friers and suppliers alike.

Thanks for everyone’s support in 2016.

Let’s make 2017 a great year for the industry! 42

Chippy Chat & Fast Food Magazine • May 2017

Chippy Chat & Fast Food Magazine • May 2017 www.chippychat.co.uk

Green on Red! Millers Great Comic Relief Fund Raiser

illers Fish & Chips, who were recently declared one of the UK’s top 3 Fish and Chip shops in the National Fish & Chip Awards 2017, created a very special plunge for Comic Relief raising almost £500! The award-winning, 4th generation familyrun restaurant had staff members spending the evening in a giant bath of mushy peas. For the whole evening, the proceeds of every pot of mushy peas purchased was donated entirely to comic relief. All of the Millers staff members abandoned their typical Millers’ shirts and frying gear in favour of official merchandise supporting Comic Relief – though their trademark bandannas stayed in plaice! Nick Miller, who co-owns Millers Fish & Chips with his father, David, had the following to say: “Fridays are always an extremely busy time for the shop, so we wanted to make the most out of the increased volume of visitors to raise as much money as possible for comic relief this year. “With our local, Yorkshire roots, we can’t think of

anything more fitting than submitting our staff members in the nation’s favourite accompaniment to our Fish & Chips, Yorkshire Caviar, better known as mushy peas to everyone else! “The event took place directly at the front of the shop. We loved to see photos of the event online, and donated an extra £1 per person to everyone tagging the shop in any photos across social media using the hashtag #MillersGetMushy – It was all for a great cause!” You can find Millers online at www.Millershaxby.co.uk Tell me austen@chippychat.co.uk about your fundraisers.

fresh thick shakes No Risk Start Up Excellent Profits The Healthy Alternative See it all on our website and video - www.dinkum.net Tel: 0121 245 1945

from only £140-£345 43

Chippy Chat & Fast Food Magazine • May 2017

The Chip Barons’ Ball is going...

to our winners! The Chippy Chat Chip Barons’ Ball is back. With space for over 240 people we are once again planning a great party for the industry as we take you on a journey back to the eighties! The all-important date for your diaries is Sunday December 3rdCHIPPY 2017. BURTON ROAD

Independent Takeaway Fish and Chip Shop of the Year RUNNERS-UP

t will be a real grand occasion where you can catch up with friends and colleagues and also let your hair down too. It has become the pre-party to the National fish and chip awards. Last year seven out of the top ten fish and chip shops in the UK chose to attend with many other previous winners in attendance too. ROCKFISH, Best Multiple Fish and Chip Operator Award AND Good Catch – Places for this event are already limited The Sustainable Seafood Award many people who attended in 2016 have already pre-booked. Chippy Chat + members receive precedence for tickets and a discounted rate too. Many members saved the membership alone with this reduced table cost!

Prices are just £66 each or £600 for a table of ten, with Chippy Chat + plus members paying just £60 and £540 respectively. * This early bird price is held Independent Takeaway from 2016. We have some sponsorship Fishgreat and Chip Shop of packages available Ball please thefor Yearthe WINNERS email austen@chippychat.co.uk. Already many sponsors are coming but we have space just threeGEORGE more.PAPADAMOU OF PAPA’S HARBOURfor LIGHTS Independent and Chip Youngcourse Fish Frier of the Year Award The Fish high qualityDrywite three meal will Restaurant of the Year WINNERS AND Marketing Innovation Award also feature the voice of the stars Pete Jay and then afterwards a fantastic 80’s band and then a late disco to continue the party. We will also have a special rate at the hotel for staying over at just £75 including breakfast. Car parking and wi-fi will be FREE.

KINGFISHER FISH AND CHIPS

For tickets email amanda@ KRISPIES FISH! KITCHEN

chippychat.co.uk From Field to Frier Award

or call her onOperator 01353 Best Foodservice Award

865966

For rooms call the Holiday Inn

Peterborough and quote CH7 or Chippy Chat on 01733 289900. Holiday Inn Peterborough West, Thorpe Wood, Peterborough PE3 6SG

WELL DONE TO ALL THE FINALISTS AND WINNER AT THIS YEAR’S AWARDS Sponsors Tel: 01778 380 448 Web: www.kefltd.co.uk The Company of Choice for Award Winning Fish and Chip Shops

Chippy Chat & Fast Food Magazine • May 2017

Ramsey’s Gambles on Chips in Vegas Gordon Ramsay Fish & Chips opened recently across Las Vegas Boulevard from Caesars Palace.

he celebrity chef from England, said opening his own “chippie,” the colloquial British word, has been a dream of his for many years. Crispy fried fish and a fish sandwich, both with hand-cut French fries, are among the offerings at Gordon Ramsay’s newest Las Vegas eatery. “Fish suppers were a treat at home,” he said. “We finished Saturday and Sunday nights with a fish supper and we had to share, so I’d share with my brother. My sisters would share one. We were never allowed a full fish supper [because of the cost].” The fried, sustainable cod filets are “cracker,” to use a glowing British adjective. The batter is remarkably crispy, and the fish is flavourful and tender. “We lightly salt it for 20 to 25 minutes with lemon salt. It helps cure the fish, which stops it from being watery,” Ramsay said. “Water destroys the batter.” “We tested the batter. It stayed crispy for 32 minutes,” he added. The doors at FRY Gordon Ramsay Fish & 09:40 Chips 29054 Williams Potatoes Advert.pdf 1 31/01/2017 resemble old-fashioned British phone booths.

A three-piece portion with fresh-cut fries, homemade tartar sauce and malt vinegar runs $11.99. The small menu also includes a fried fish sandwich ($14.99), fried shrimp ($15.99) that have been marinated in basil and lavender, and a battered sausage ($13.99). Meals come with fries and also with what Ramsay fondly remembers from childhood as “the bits.” (surely he means scraps – ed) “They’re all the little, crispy bits of batter that are scooped up at the end and salted,” he said. The restaurant has seating for 25 guests, but Ramsay said he expects 60% of customers to carry out their orders. The exterior is hard to miss, given its red doors that resemble old-fashioned British phone booths. On trip advisor he has received mixed reviews although many regard the fish and chips as excellent.

Specialists in Potato Peelers & Chippers Full range of new and refurbished equipment, accessories and parts

Part Exchange option available 45

01626 890871

info@williamspotatoes.co.uk

Servicing - Repairs www.williamspotatoes.co.uk Baked Re-Gritting Service

Chippy Chat & Fast Food Magazine • May 2017 NATIONWIDE SUPPLIERS

Chippy Chat & Fast Food Magazine • May 2017

Mission KFE and friends deliver industry campaign with style

FE undertook their first ever industry wide fundraiser, KFE on a Mission between Monday 20th – Wednesday 22nd March. The initiative saw KFE School of Frying Excellence trainers Nigel Hodgson, Gordon Hillan and Mark Petrou along with KFE Customers Fred Capel, Stuart Fusco, Calum Richardson and this year’s National Fish & Chip Shop of the Year Winners Craig Maw and Nikki Mutton visiting shops to impart their expertise and knowledge. In return for their visits where they were sharing best practice and helping to up-skill the industry the shops made a donation in support of The Fisherman’s Mission. Shops as far apart as Harbourside in Plymouth, Cromars in St Andrews and Millers in Haxby benefited with an on-site training by one of these National Fish & Chip Winners, all who had generously given up their time to share knowledge and up skill the industry. Each shop that was visited had different reasons for joining the mission, from improving their frying skills to marketing their business, through to training staff best practise. One shop owner took the fundraiser to a new level, mychippy.com in Enfield, owner Andrew Huang offered free fish and chips for the day. He not only had Mark Petrou training but KFE MD Paul Williams in the Fisherman’s outfit and raised almost £500 for the charity. Over the 3 days, all the trainers worked their way across the UK to finish at Colman’s in South Shields, where a charity dinner took place on Wednesday evening, bringing the industry together and providing another

Chippy Chat & Fast Food Magazine • May 2017

opportunity to boost the fundraising total further still. Paul Williams, MD at KFE, comments “As a company, we acknowledge the importance of training but this was also an opportunity to obtain tips, advice and get an extra member of staff in! We’ve used our contacts from within the industry to raise money for a fantastic cause in a unique way. KFE would like to thank everyone who attended the charity dinner and special thanks to those shops who took part during KFE on a Mission with a visit from one of our Award Winning Friers and donated so generously. The feedback we have received over these 3 days was phenomenal and shows us all what a wonderful industry we have. We are excited to be able to show you ALL soon as the event was captured on film by the wonderful Jade Beard from Beard Askew. Also to the Ord Family who hosted such a fantastic evening at Colmans of South Shields which was attended by over 60 shop owners or suppliers. A special thanks also to Simon Walsh from Longsands who made the wonderful desert of Peach Pana Cotta. The food and entertainment was amazing, the evening hosted a charity raffle and auction boosting the fundraising further. The event was supported superbly by our industries key supplies so thank you so much to CF Capital, Kerrys, T Quality, Bold Catering, Middleton Foods, VA Whitley, Smales, Henry Colbeck, BD Signs, Frymax, Beard Askew, NFFF and Friars Pride for your generous donations, auction or raffle prizes.” Chippy Chat & Fast Food Magazine • May 2017

P ssible Auction winners were: Item 1 - Bold Batter Mixer was won by Dominic Wayne Eusden for £560 Item 2 - 1 Tonne of Middleton batter was won by Calum Richardson for £1,500 Item 3 - 20 Boxes of 42nd Street sausages was won by Paul Merry for £275 Item 4 - 1 Tonne of Kerry batter was won by Stuart Fusco for £1,355 Item 5 - £300 TQ Voucher was won by Allan Davidson for £300 “And, most importantly, our wonderful award winning team of trainers, supported by some award winning friends who have given their time and imparted their knowledge, FREE OF CHARGE, to make this special event possible. We are proud that each of them are our customers but more importantly also as friends, this event demonstrates one of the reasons why they are the top operators, they continue to care about BURTON ROAD CHIPPY this industry and put back in their own time. Independent Takeaway Fish and Chip Shop of3741 the Year RUNNERS-UP Between them they have covered miles, which is the distance between South Shields and New York! KFE we were very proud at the end of the evening to present Peter Dade from The Fisherman’s Mission with a cheque from KFE on a Mission of £13,445! We expecting wonderful ROCKFISH, Best Multiple Fish and Chip Operator Award AND Good Catch – things from the great and the good of the Fish The Sustainable Seafood Award and Chip industry but this certainly did exceed our expectations!”

to our winners! KINGFISHER FISH AND CHIPS Independent Takeaway Fish and Chip Shop of the Year WINNERS

ProducingProducing Quality Cambridgeshire QualityPotatoes GEORGE PAPADAMOU OF PAPA’S - Divaa - Agria Independent Fish and ChipMaris DrywitePiper Young Fish Frier-of Markies the Year Award Potatoes Maris Restaurant of the YearCambridgeshire WINNERS AND Marketing Innovation Award Our strength is continuity of supply Piper - Markies - Divaa - Agria Call your local wholesaler today HARBOUR LIGHTS

Our strength is continuity of supply Call your local wholesaler today and ask for PJ Lee Potatoes

KRISPIES

FISH! KITCHEN

From Field to Frier Award

Best Foodservice Operator Award

Contact KFE Ltd, Units A & B Bentley Business Park, Northfields Industrial Estate, Market Deeping, WELL DONE TO ALL THE FINALISTS AND WINNER AT THIS YEAR’S AWARDS Peterborough. PE6 8LD E: sales@kfeltd.co.uk T: 01778 380 448 Fx: 01778 348 558 www.kfeltd.co.uk

Chippy Chat & Fast Food Magazine • May 2017

Tel: 01778 380 448 Web: www.kefltd.co.uk The Company of Choice for Award Winning Fish and Chip Shops

Chippy Chat & Fast Food Magazine • May 2017

The (Irish) Italian Job!

Itica announces date for the 8th annual ITICA National Fish & Chips Day Austen Dack

he Irish Traditional Italian Chippers Association (ITICA) has announced that its 8th annual ITICA National Fish & Chips Day will take place on Wednesday, 31st May 2017. All ITICA members throughout Ireland will offer their customers half-price fish and chips to celebrate the 128-year-old tradition.  “We look forward to ITICA National Fish & Chips Day every year,” said Peter Borza of ITICA. “It is a hectic but fun-filled day that gives us the opportunity to celebrate 128 years of the ‘one and one’ and most importantly to thank our local communities for their ongoing support.   “We established ITICA back in January 2010 to highlight the heritage behind the Irish Italian chippers in Ireland, and emphasise what makes our family run chippers unique. The response each ITICA National Fish & Chips Day over the past three years has been amazing and we hope that everyone will join in again this year.” Currently with over 150 members around the country, ITICA was created to promote and build on the traditional values and ethos of the Irish Italian chipper community. All ITICA member chippers carry the official ITICA logo, which assures customers of the highest levels of quality and service. The day attracts over 200,000 people

Chippy Chat & Fast Food Magazine • May 2017

into fish and chip shops and in mid-week. The Irish Italian chipper culture was started by members of the Irish Italian community who arrived in Ireland in the 1880s from a group of small villages in Val Di Comino in Southern Italy.   www.itica.ie

Chippy Chat & Fast Food Magazine • May 2017

Insurance Assurance

n e ic o ho pi C e m Th ha C

For

with

Call 0800 223 0392 Email Wrapped@ryans.co.uk www.ryans.co.uk/wrapped

GET WRAPPED! The fish and chip insurance designed by the industry for the industry Ryan’s is a trading name of Ryan Insurance Group Ltd which is authorised and regulated by the FCA

The choice of National Winners of the Independent 52 preferred 52 Chippy Chat & Fast Food Magazine • February 2017 Chippy Chat & Fast Food Magazine • February 2017 Takeaway Fish and Chip Shop of the Year Award

POWER CUT!

ACT NOW AND SAVE MONEY ON YOUR SHOPS GAS AND ELECTRICITY

our energy bills are one of the most expensive elements of running a fish and chip shop. Here at Chippy Chat we have joined forces with Smart Utility Management to help you reduce these costs. Smart Utility Management are one of the fastest growing independent Energy Consultants in the UK. Their team of energy specialists work closely with thousands of businesses across the UK each year, helping them to reduce their energy consumption and negotiate more competitive energy deals thanks to a SMART approach to utilities management. If you are a business consumer, switching energy supplier or setting up a new account in your premises can make a big impact on cutting your bills. • Gas and electricity is a major cost for any fish and chip restaurant • Energy prices are ever-changing and there is a lot of uncertainty because of “Brexit” • Managing this to maximise profit should be a priority but there simply isn’t enough time in the day! Chippy Chat has teamed up with Smart Utility Management to help the Fish and Chip and Fast Food industry remove this problem and maximise profitability! SMART negotiate directly with suppliers to deliver the best energy solutions for your business needs. You will get a FREE initial analysis of your current contract and usage, allowing you to make the most informed decision

Chippy Chat & Fast Food Magazine • May 2017

to enhance your business and ultimately, save you money. Smart Utility Management are a unique team of energy professionals with over 50 years’ experience in the utilities sector. They support over 20,000 businesses and commercial properties across the UK, helping them to reduce their energy bills, consumption levels and carbon footprint. SMART are passionate about reducing energy consumption and pride themselves on achieving great savings for their customers. Due to a close relationship with leading energy suppliers, they can procure the best energy solutions and services on the utilities market for your needs. Their passionate team work on your behalf to manage every aspect of the process, making sure your energy saving journey is smooth and hassle free. Contact SMART now to see how much THEY can save you on your gas or electricity renewal! Step 1: Call and speak to your dedicated account manager Step 2: Give them permission to assess your energy contracts with your current supplier Step 3: We will call you back to provide you with the most appropriate renewal quotation for your business

To help you save money on your gas and electric call 0191 300 8543 and quote Chippy Chat Or email: iain.devers@ SmartUtilityManagement.co.uk with your details Chippy Chat & Fast Food Magazine • May 2017

’s at lity hip Ch Uti ers tn py t ip ar ar Ch Sm nt p w e ne em g

I n

P r i n t

O n

L i n e

I n

V i s i o n

SUPER SMART TIME FOR YOU TO SAVE ON YOUR ENERGY COSTS

Contact us now to see how much we can save you on your gas or electricity renewal! Tel: 0191 300 8543 quote Chippy Chat Email: ian.devers@SmartUtilityManagement.co.uk51 51 Chippy Chat & Fast Food Magazine • May 2017

Chippy Chat & Fast Food Magazine • May 2017

McWHINNEYâ&#x20AC;&#x2122;S

SAUSAGE SUPPERS

WE USE

Call our Sales Team today on 0044 28 9127 1811 for a free sample! Visit us at www.mcwhinneys.com

Quality Irish Pork Sausages

BECAUSE WE CARE!