Chippy Chat and Fast Food Magazine September 2017 by Chippy Chat Magazine

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P r i n t

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L i n e

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www. chippychat.co.uk

V i s i o n

www. editorial@chippychat.co.uk

The Top Twenty Shops A Whole Range of Ranges

The Top Ten Young Fryers

100 Cases of FAS RAMMI COD to be WON!

TEL 01353 865 966

Issue 9 Volume 7 September 2017

Chippy Chat & Fast Food Magazine • September 2017

Best in Range!

n this month’s Chippy Chat we have

the Top 20 Fish and Chip shops in the

a very special range feature. Catch

UK.

up on the latest news and ideas from your favourite supplier.

Austen Dack Publishing Editor

Our featured fish and chip shop from the UK for September is

Our chip shop abroad feature for

Henley’s of Withenhoe, read how

September is from the US, in New

David, Lisa and the team just keep

York. They are very proud of their

getting better!

offering; read how they serve our dish in this great city via Icleand!

Finally it’s not too late to enter our Isle of Ely Produce potato race as a

Hot news from the Fish and Chip

competitor or sponsor.

Awards – as we enter the final part

Keep in touch as usual

of the competition the Top 10 best

austen@chippychat.co.uk

young fish friers are announced, plus

Austen

Chippy Chat Ltd Oak Lane Littleport Ely Cambridgeshire CB6 1RS

www.chippy-chat.co.uk info@chippychat.co.uk Twitter @Chippychat Facebook Chippy-Chat TEL 01353 865 966 FAX 01353 863 444 Managing Director John Boutwood Publisher Oliver Boutwood oliver@chippychat.co.uk Publishing Editor Austen Dack austen@chippychat.co.uk 07863123929 Subscriptions and Marketing Executive Amanda Waterfield amanda@chippychat.co.uk 01353 865 966

Say potato, say

Agrico. Specialist breeder and supplier of high grade seed potatoes, bringing innovative and tasty chipping varieties to the fast food trade

Design/Editorial Stuart Catterson stuart@cc-ff.com Accounts Claire Boutwood-Potter accounts@chippychat.co.uk Printed in the UK by The Magazine Printing Company Advertising Sales and Promotions austen@chippychat.co.uk For PR and Editorial editorial@chippychat.co.uk

Chippy Chat & Fast Food Magazine • September 2017

Markies

Markies... • Absorbs less oil • Easy peeling • Year round availability • Consistent fry colours • Faster frying times

Why not ask your local supplier today! Call: 01307 840 551 Email: potatoes@agrico.co.uk

www.agrico.co.uk @agrico_uk

Chippy Chat & Fast Food Magazine • September 2017

Access All Areas! They could not have done ’batter’ for making their fish and chip shop accessible to all.

Superpad White Clear Flow Single Pass

SuperSorb® CarbonPad Single Pass

Box Quantity 80

ORDER ONLINE FOR 25% OFF SHIPPING COSTS. Call 01325 377189 or Buy online @ www.premier1filtration.com 4

Chippy Chat & Fast Food Magazine • September 2017

he Hesketh family and their team at Fryers fish and chip shop, Village Walk, Onchan have maintained their Gold Award under the Crossroads Care, Tiered Award Scheme. The scheme helps businesses become disability smart to ensure everyone has fair access to goods and services. Shane Hesketh said: “Since opening Fryers we have always set our standards high combined with a high level of customer service. Our ingredients for success are serving the best quality produce and the best quality service. Both diner, take-away and toilets are fully accessible. Guide dogs are also welcome. We offer a gluten free menu, smaller and larger portions and are open seven days a week. We are delighted to have been reassessed and awarded Gold for 2017.” Annette Pinhorn, Tiered Award Lead said: ’The award is completely free of charge and open to any business or organisation no matter how big or small. It is designed to help you understand the needs of your customers, service users and employees. The reality is around 20 per cent of people you engage with will have a disability and it won’t always be obvious to you or your staff.’ Are you disability friendly – austen@ chippychat.co.uk

Chippy Chat & Fast Food Magazine • September 2017

The I.T. Crowd

FRY I.T. 2018 is returning to Peterborough on Sunday 25th February 2018!

Diary Dates

Business or pleasure, dates not to be missed

Young Guns

6 8 10 12 14 16

Inside September 2017

The UK’s top 10 young fish friers announced

Top of the Range!

KFE – Offers the Complete Package!

Hewigo

Service and Efficiency

Scotrange Built to Last!

VITO

18 20 22 24

Field to Frier

Sustainably sourced potatoes your customers will love

Power Cut Save Money on Your Gas and Electricity

Back to the Eighties With the Chip Barons’ Ball

Twenty Twenty Vision

The UK’s top 20 fish & chip shops revealed

German Technology that’s HOT Stuff in the World of Filtering!

The Full Range of Expertise

Free Rio Pos Kits

Available to Chippy Chat Readers!

Funding Nemo!

New-start Nemo’s off to a frying start

Henry Nuttall

Original and Market Leading Frying Range Manufacturing since 1865

The Only Way is Essex!

We asked David Henley what makes Henley’s so special?

Getting your own App

5 reasons why it can have a huge impact on your business

Victory for Card Rock Café! The Pelican Rocks Cafe has the best fish and chips in NSW and that’s official

Southern Style Gravy Mix

Mayflower present their all-new, never before seen Southern Style Gravy Mix

Icelander in New York It’s like coming home Checkit

Cost Effective, Food Safety Management

26 28 30 32 34 36 38

Chippy Chat & Fast Food Magazine • September 2017

In Memory of Spike and Dan Willington Both lost at Sea

Rammi’s Sail of the Century!

100 Cases of FAS RAMMI COD to be Won!

48 50

Es 30 tab Ye lish ar ed s

Discount Range Services

40 42 44 46

Frying Range Engineers Servicing all makes of ranges, covering East Anglia, East Midlands & London/M25 Annual Range Servicing • Insurance Certificates Duct Steam Cleaning • Repairs • Modifications

• • • • •

Refurbished / Rebuilds / New Traditional & Dutch Makes Extraction Systems & Ductwork Shopfitting Design & Refurbishment Fire Damage, Repairs & Upgrades

For prompt, efficient service please call:

01553 772935

sales@klsonline.co.uk Chippy Chat & Fast Food Magazine • September 2017 In association with

Frying Ranges

Follow the FRY I.T. Crowd Save the date... FRY I.T. 2018 is returning to Peterborough on Sunday 25th February 2018! IT’S BACK!

RY I.T., the ULTIMATE catering show for Fish Fryers is coming back to Peterborough for 2018 and for one day only, Peterborough Arena will turn into a Fish Fryers’ playground, with suppliers exhibiting a fantastic array of products spanning from frying ranges, to Frozen at Sea Fish, to packaging solutions and so much more! After its latest show in March 2017, at the Westpoint Arena in Exeter, FRY I.T. will once again return to its biggest and busiest show space, the Peterborough Arena at the East of England Showground, on Sunday 25th February 2018. Product launches and trade innovations Once again, FRY I.T. 2018 will be packed with new and innovative product to the industry, enabling customers to be the first to find out how they can improve their business and menus and point of sale. Live cooking demonstrations and sampling Visitors will have the opportunity to see live cooking demonstrations of new and existing products and sample what’s on offer. Perfect for ‘trying’ before taking advantage of the promotions available!

available for the younger audience to enjoy; ensuring every visitor can take advantage of the ‘one day only’ show promotions! As usual, there will be raffles, competitions and prizes. The last show saw the live draw for the Innovate Foods social media competition, lots of interesting food trucks to look at and collect samples from, and the Fishermen’s Mission raffle, so who knows what surprises are in store for FRY I.T. 2018!” Exclusive show deals Exclusive show deals, discounts and special offers will be available to all on the day of the show with each visitor given a Friars Pride goody bag, containing a FRY I.T. 2018 order form, ensuring outstanding promotions and brand new products are noted down easily. Drywite one-stop shop! The Drywite Equipment shop will also be back, by popular demand, where any equipment purchased can be taken away on the day, with superb discounts available. For your FREE tickets and for more information on all of the fantastic brands and innovations being showcased at FRY I.T. 2018, keep an eye on www.friarspride.com/ FRY-IT-2018 It only takes a minute - pre-register for your free tickets NOW! www.friarspride.com/fry-it-2018 Or contact the FRY I.T. Team on 01733 316444

“Something for the whole family!” Friars Pride is a business built around family, therefore FRY I.T. 2018 has been organised with the whole family in mind. As always, the day will cater (quite literally!) for the whole family and will include free live seminars with talks on many different aspects of the Fish & Chip industry. As well as this, free balloon modelling, face painting and more will be 6

Chippy Chat & Fast Food Magazine • September 2017

Diary Dates

October 8 KFE Open Day KFE Open Day The next KFE Open Day will take place on Sunday 8th October . FREE 11am – 3pm. 01778 380448 – LIMITED SPACES

Business or pleasure, dates not to be missed...

www.kfeltd.co.uk

September 17

October 14

Isle of Ely Open Day

Isle of Ely Potato Race

The race sees local farmers and businesses teaming up to see who can race up and down the high street the quickest whilst carrying 20kg of locally grown chipping potatoes! All for charity! www.Isle0fely.co.uk

Sunday September 17th – Isle of Ely Open Day. The top day for friers and suppliers. austen@ chippychat for your free ticket. Guest speakers include Kingfishers, Papas and Krispies www.isleofely.co.uk

September 23 – 8th October British Food Fortnight

December 3rd The Chip Barons’ Ball

9 - 15 October National Curry Week Cook up your best curry sauce. Let the nations curry lovers know it’s time to get the hots for curry.

13 October World Egg Day Get out those pickled eggs! How about a few Scotch Eggs? It should be a cracking day.

6 - 13 October

The Chip Barons’ Ball is going

The Chip Barons’ Ball is on Sunday 3rd December this year, Chippies travel from all corners of the UK to don their DJs and posh frocks to celebrate Christmas in style. www.ChippyChat.co.uk

25 February FRY-IT! 10AM - 4.30PM PETERBOROUGH ARENA East of England Showground, Oundle Rd, Alwalton, Peterborough, PE2 6XE Sunday 25th February 2017 www.friarspride.com/fry-it Keep up to date with trade events by visiting www.chippychat.co.uk and clicking on events. If you’re

Seafood Week Seafood Week is designed to get more people eating more fish more often www.fishisthedish.co.uk/seafoodweek

Another reason to celebrate fish and chips British Food Fortnight is the biggest annual, national celebration of British food and drink.

Chippy Chat & Fast Food Magazine • September 2017

organising an event and would like to send us details so that we might mention it here and/or on the Chippy Chat website email your details to - austen@ chippychat.co.uk

Chippy Chat & Fast Food Magazine • September 2017

BDSigns Ltd BDi ital B in partnership with

Creative Marketing for over

30 Years

INTERNAL SIGNS EXTERNAL SIGNS STATIC MENU SYSTEM ILLUMINATED MENU SYSTEM DIGITAL MENU SYSTEM DESIGN MANAGEMENT CORPORATE IDENTITY BRANDING LEAFLETS BANNERS POSTERS VINYL GRAPHICS LARGE FORMAT PRINTING

Find us on : www.bdsignsnottingham.co.uk 0800 1953622 Unit 18, Bailey Brook Industrial Estate, Langley Mill, Nottingham, NG16 4BE info@bdsignsnottingham.co.uk 9 Chippy Chat & Fast Food Magazine • September 2017

Chippy Chat & Fast Food Magazine • September 2017

Young Guns Reach Top Ten Shoot Out! The UK’s top 10 young fish friers were announced recently as part of the 2018 National Fish & Chip Awards, organised by Seafish

Last Year’s Winner George Papadamou

hortlisted for the Drywite Young Fish Frier of the Year Award these 10-up-and-coming young friers will now batter it out with hopes of being crowned the UK’s ‘best young fish frier’: Peter Calvert of Mister C’s in Selby, North Yorkshire; Katie Gray, Iona Wilson and Alex Walker of Low’s Traditional Fish & Chips in Westhill, Aberdeenshire; Sam Parry of Top Chippy in Conwy, North Wales; Magda Ganea of Real Food Café in Tyndrum, Stirling; Brett Coulton of Black’s Finest Fish & Chips in Halton, Lancashire; Jason Wales of Scrap Box in York; Charlie Collins of Frydales in Leicester; Andy Hillier of Harbourside Fish & Chips in Plymouth. The Drywite Young Fish Frier of the Year Award was developed to encourage the fish and chip industry’s younger generation* to nurture and expand their skills to become expert friers and positive role models for the next generation. The 2017 winner and trade champion is George Papadamou from Papas Fish and Chips. To get to this stage and secure a place in the coveted shortlist, the young friers have faced a rigorous judging process, undergoing exam questionnaires and indepth telephone interviews conducted by senior industry experts. Kelvin Lee, Managing Director of

Chippy Chat & Fast Food Magazine • September 2017

Drywite Ltd, said: “The Drywite Young Fish Frier of the Year Award has attracted an exceptionally high standard of entries again this year, making the judges’ job of whittling it down to 10 semi-finalists very difficult. It’s great to see so many young friers with a real passion for the industry and I am confident that the future of fish and chips is safe in their hands.” Marcus Coleman, Chief Executive at Seafish, added: “For the last 30 years, The National Fish & Chip Awards have showcased the very best of what the UK fish and chip industry has to offer, and the 2018 Drywite Young Fish Frier of the Year Award semi-finalists certainly do not disappoint. “Reaching the top 10 in a UK-wide competition is no mean feat – they should be extremely proud of themselves for making it this far. I wish them the best of luck in the next stage of the competition and take great comfort that our industry is going to be handed down to such talented and passionate individuals.” The winner of the Drywite Young Fish Frier of the Year Award will be announced at The National Fish & Chip Awards’ 30th anniversary ceremony in London on 25 January 2018. For more information visit www.fishandchipawards.com or follow @FishnChipAwards #FishnChipAwards. For further information on the Drywite Young Fish Friers visit www.drywite.co.uk

Chippy Chat & Fast Food Magazine • September 2017

From the modest potato chip to the finest fish fillet it’s all about what you fry it in. For the tastiest results go Superior, the most respected, refined and deodorised beef dripping in the business.

Box contains 20kg (4 x 5kg)

It’s naturally lower in trans fats, non-hydrogenated and delivers the highest performance with the greatest economy. Use Superior high frying fat and enhance the taste of your fried food.

For your nearest stockist call 01302 390880 or visit www.nortechfoods.co.uk

Chippy Chat & Fast Food Magazine • September 2017

Top of the Range! KFE – Offers the Complete Package!

adram Bay Holiday Park is located on the East Devon coastline. Scott Brennan is the manager of Coast Fish and Chips located on the Holiday Park and has run the operation for 5 years. The takeaway had reached capacity as had the old equipment but Scott has ambitions to take the site further and knew there was only one choice for them to progress the site in the manner they intended. He said, “We have a farm shop based in Exeter where an existing Kiremko is installed, the guys over there love it so much, we thought we’d better stick with a company we trust.” When asked what features of the range he liked the most and what differences he had noticed Scott replied, “the high efficiency is a big bonus as our old range just couldn’t keep up with demand. The biggest improvement is the speed the cooking. Before we were forever waiting for the temperature to recover between batches, it’s a problem that has disappeared overnight!” Scott designed his range with a separate gluten free pan and a griddle. This was to diversify the menu as Coast has a varied customer base. Scott wished to conclude by adding, “ KFE are truly a great company to work with.” KFE Open Day KFE is holding their last FREE Open Day of 2017 on Sunday 8th October, enabling fish and chip shop owners to try out its frying range, learn new skills and meet key industry suppliers. Kicking off at 11am at its premises in Peterborough, the free event will see demonstrations take place throughout the day from its expert trainers, all National Fish & Chip Shop of The Year winners. These include Nigel Hodgson

Chippy Chat & Fast Food Magazine • September 2017

who will be demonstrating how to make homemade fish cakes, mix the perfect batter and Drywite potatoes. Gordon Hillan, meanwhile, will be behind the Kiremko high efficiency range showing friers oil management, filtration and frying techniques. The KFE sales team will also be on hand to discuss how a new Kiremko or Perfecta range can improve business, plus there will be an opportunity for attendees to fry on the range themselves. Representatives from Kerry Foods, T.Quality, Drywite and CF Capital Finance will also be available to discuss offers and promotions. Call KFE on 01778 380448 or email sales@kfeltd.co.uk to book a free place After Sales Platinum Plus support! KFE introduced Service Contracts six years ago because customers wanted to be able to budget for their annual servicing costs. Now, again in response to what our customers would like and offering total confidence in our product we bring to the market Platinum PLUS which gives you the annual Platinum contract coverage PLUS an additional years PARTS AND LABOUR pan warranty on your range. To make life simpler KFE have also this month launched a monthly direct debit option available on the Platinum and Platinum PLUS+ contracts.

Contact KFE Ltd, Units A & B Bentley Business Park, Northfields Industrial Estate, Market Deeping, Peterborough. PE6 8LD E: sales@kfeltd.co.uk T: 01778 380 448 www.kfeltd.co.uk

Chippy Chat & Fast Food Magazine • September 2017

SPE OFF CIAL ON ER THE S DA Y

OPEN DAY Sunday 8th October

Come along and learn from our Award Winning Trainers Nigel Hodgson & Gordon Hillan and meet the KFE Sales Team over a glass of bubbly and freshly cooked fish and chips

D E T I M LI CES SPOA OW! OK N B

• This is a FREE event giving you the opportunity to have a taster session with our KFE School of Frying Excellence trainers. • You will be able to meet the KFE Sales Team and discuss how KFE and Kiremko can improve your business. • Why not put our Kiremko High Efficiency range to the test? • Industry representatives from Kerry Foods, T Quality, Drywite and CF Capital Finance will also be offering advice and promotions.

Tel: 01778 380 448 Email sales@kfeltd.co.uk Web: www.kfeltd.co.uk KFE Ltd, Bentley Business Park, Northfields Industrial Estate, Market Deeping, Peterborough PE6 8LD 13

Chippy Chat & Fast Food Magazine • September 2017

Service and Efficiency from Hewigo The most important attributes of a Hewigo range are exceptional value for money and high standards of service support.

ewigo’s response time, in the unlikely event of a breakdown, is well known, backed by an out-of-hours emergency number and attendance by our own engineers. To improve this even more, Hewigo is now well into an investment of over £200,000 on a dedicated service unit. Two new service engineers Jonathan Bate and Wayne Burns have been added to the team together with Service Administrator, Karen Evans. “Karen’s role is the first contact for customers requiring assistance” says Phillip Purkiss, Managing Director of Hewigo UK. “She will coordinate the work of our engineers and our aim is to reduce downtime and ensure customers get the fast support they need.” A major part of this progressive move is the opportunity for customers to take out a Service Contract which Phillip Purkiss believes offers great value, peace of mind, a guarantee that the implications of any breakdown are kept to an absolute minimum and builds long term relationships. He adds “Customers can opt for one of two levels, the best of which gives: No call out charge, a zero hourly rate, annual service included, response within 24 hours and 20% discount on parts. Customers who take up the Service Contract during the initial launch period qualify for a 10%

Chippy Chat & Fast Food Magazine • September 2017

discount. So far we have been delighted with the take-up, especially the top level and shows the value it offers.” Consistent levels of service are no more important than with high efficiency ranges to ensure they operate at an optimum level. Savings of 30% in fuel consumption, 40% in oil usage and 20% in raw materials can be expected from a well-maintained range. For a full pan of chips we estimate a cooking time of 6 minutes compared with 8 minutes for a standard range. Less oil is absorbed into the food leading to a tastier and healthier product. All Hewigo High Efficiency ranges are Gastec certified to 93% efficiency. Hewigo High Efficiency ranges offering similar features, can often be as much as 25% less expensive than the Dutch counterparts. Hewigo was one of the first to introduce this type of range and they have now been available for over fifteen years. We have manufactured more high efficiency ranges than all other UK manufacturers combined and our experience has guaranteed proven performance both in the UK and continental Europe. We believe you cannot buy a more efficient or reliable range. Now backed by an even more comprehensive service team there is no better value in the market.

Contact Hewigo (UK) Ltd Bateman House Little Fields Way Oldbury West Midlands B69 2BT Visit: www.hewigo.com T: 0121 544 9120 E: sales@hewigo.com

The UK’s

No.1

Chippy Chat & Fast Food Magazine • September 2017

manufacture Efficiency fry

Hewigo: Relationships

Queens At Queens we want to be a little different and try new ideas in design and technology. Hewigo have always been there to help us achieve what we need. It’s a godsend to have a company that doesn’t say no.

Bateman House, Little Fields Way Oldbury, West Midlands, B69 2BT

At the heart of everything we do is quality; ranges that look great, are easy to use and offer great value in price and running costs. We trust Hewigo to deliver time after time. Mindy Singh

0121 544 9120 www.hewigo.com 15

Chippy Chat & Fast Food Magazine • September 2017

Scotrange - Built to Last!

With over 60 years experience in the catering industry, specialising in Frying Ranges, Scotrange as a company have accumulated a wealth of knowledge and experience. Not only in the servicing and repairs of many makes and models of frying equipment but identifying the best and worst features in different ranges and identifying the most reliable components.

Piero’s in Edinbugh

Cafe Palazzo in Ardrossan

John McMonagle on his boat in Clyde Bank

A Allen Water Cafe in Bride of Allan

ll these ranges are exceptionally busy and high class operations, all singing and dancing which include our unique filtration system in conjunction with our highly efficient burner system that will save you boxes and boxes of cooking medium FACT!! And at the same time outperform pretty much anything on the market! The key to a Scotrange is you are guaranteed a frying range that is: British Built (by Frying Range Engineers who have seen all the mistakes for a British Product) Never Changed a Pan in 14 years

Salt and Vinegars in Glasgow

Does what it says on the tin : Exceptionally efficient, No more Dumping masses of Fat/ Oil, Very Fast Recovery –so fast that if you are a busy operator you could well need one less Pan – that’s right Less! Built to Last Pan carry a 12 year manufactures warranty (as long as you follow our recommendations on cleaning and servicing) Solid & Reliable Easy to use

Marc Muir, Townhead Cafe in Biggar

High Quality Filtration System Ultimate Efficiency Burners

Scotrange also provide nationwide backup service with engineers located up and down the length and breadth of England and Scotland.

Our Features include: Filtration that can be designed for Gluten Free and used Daily. Fridge Display Cabinet next to Hot Display Cabinets, Curved glass that opens for Cleaning or Flat glass that opens. Choice of Pan controllers including Round Manual Combi-Stats and Multifunction timer controls. Various types of Chip Boxes, Open Top Ranges, Basket Fry, Traditional Roll-Tops, Mix and Match Finishes of Stainless Steel. Frontages designed to your requirements. Take a look at the pictures illustrating Various Frontages. If you have an idea for the frontage of your new range just give us a call. Nationwide Back-

Chippy Chat & Fast Food Magazine • September 2017

Mario Crolla’s in Glasgow

up by Like Minded Frying Range Engineers who understand that the range is your Livelihood. All too good to be true? Then let’s prove it to you. Over the last 14 years we have installed hundreds of Frying Ranges all over Scotland and the north of England and you will not see a 2nd hand Scotrange on Ebay or Gumtree for sale. As Steve Wilkie from Scotrange says: “ our ranges are all nice looking WORKHORSES that is why it’s usually exceptionally busy shops that fits our ranges, so if its basket frying, big batch chip frying and I mean big, fish or chips in any pan no restrictions, put it this way, on a three pan range cooking chip in two pans, 2-3 servers probably couldn’t wrap that amount of meals, you most likely would have stop cooking chips so the servers could catch up - with the range Friday night tea time could be a breeze!” Our passion for thinking outside the usual constraints, while keeping a close eye on the trade usually means you will feel you should have had a Scotrange range years ago. There are standards to be acknowledged, surpassed and improved upon. We at Scotrange meet these three things head on. We work with you the individual fryer to create your ideal ‘work horse’ ultimate efficiency frying range, with a backup that does what is says on the tin; for the whole of the ranges long long life! Over 10 years of manufacturing new ranges for many fish and chip shops across the UK, not once has a Scotrange pan been changed! One day everybody will have one when the penny drops, why? Because they are built by frying range engineers that have seen all the mistakes! Phone for more information, photos or a visit, or check out the website (soon to be updated) don’t make the same mistake as others, have a good look. Call Scotrange for a free brochure on 01592 775 269

Chippy Chat & Fast Food Magazine • September 2017

14 Years - Never Changed A Pan!

E WHER ality erAeLQ ITuY & WQhU &BILITY RELIAity CAoSmes il b a li Re COMES rd!! da D aSsTSAtaNnDAR E R E H W ality erAeLQ ITuY & WQhU &BILITY RELIAity CAoSmes il ab ReliC OMES ard!! d D aSsTSAtaNnDAR

Ranges start from around £140 +vat per week (subject to the usual finance checks)

01592 775 269 www.scotrange.co.uk info@scotrange.co.uk

Unit 3 , Fife Food and Business Centre, Faraday Road, Southfield Indsutrial Nationwide Backup Service Estate Glenrothes, Fife KY6 2RU

01592 775 269 www.scotrange.co.uk info@scotrange.co.uk

Unit 3 , Fife Food and Business Centre, Faraday Road, Southfield Indsutrial Estate Glenrothes, Fife KY6 2RU

Nationwide Backup Service

Chippy Chat & Fast Food Magazine • September 2017

German Technology that’s HOT Stuff in the World of Filtering!

ot much has moved on in cooking oil filtration technology which has meant there is not a great choice of product. You have the mobile version which enables you to suck out your cooled down oil, clean your pans and return filtered oil but it is time consuming and cumbersome to store. You also have the built in filtration which is gravity fed through a muslin paper or mesh which takes time as you have to wait for your oil to cool down so as not to damage your very expensive range pans and you can only operate this at the end of day when all you want to do is get out and home. Also the design incorporating endless lengths of pipework can lead to leaks which are sometimes hard to detect and put your range out of action losing your valuable time and income. And then there is the Vito Portable Pressure Filtration that can filtrate up to 5 pans in succession due to its air cooled system. Built in Germany and sold into 152 countries worldwide. Many of our customers who have built in filtration have a Vito to use during the day when they have a few minutes to spare (4.5 minutes to be exact!) No need to wait for your pans to cool down, the finest filtration is achieved while oil is hot – simply place the VITO in hot oil, press the start button wait 4.5 minutes and your oil has been filtered whilst hot, down to the finest possible filtration of 5 microns (70th of a human hair). Filtering your oil needs to

Chippy Chat & Fast Food Magazine • September 2017

be done a minimum of once a day (we recommend twice) to remove the carbon and fine particles from your oil to achieve the maximum savings and serve the highest quality possible of your fried product. The VITO filters oil at a rate of 80 litres per minute so in 4.5 minutes your oil has been filtered between 9 – 12 times fully automatically no manual handling and at cooking temperature. What’s even better is that the VITO fits in all dishwashers or if you have no dishwasher just soak it in the sink for 10 minutes and clean with a brush. Suitable for all types of frying medium, solid or liquid and any kind of fryer. We know how much pride and effort is put into your business from sourcing the most sustainable fish, finding the best potato and of course choosing the best quality oil. That’s why so much research has been developed to build a machine that will give you the best fried product to serve to your customers and with its biodegradable filter paper and labour saving benefits it has the perfect green credentials. We have made great inroads into the Fish & Chip Industry, in particular our partnership with Henry Nuttall who have integrated the Vito into a handy drawer with a retractable lead to enable filtration to be done at any time of the day in 4.5 minutes. This unique marriage has enabled more range output in their factory which can only mean more Henry Nuttall ranges will be out there.

Chippy Chat & Fast Food Magazine • September 2017

Discount Range Services Range repairs, services and installation on Hopkins, Haddock and Frank Ford

iscount Range Services has over 35 years of experience as fish and chip frying engineers specialising in frying range repairs, services and installation for Hopkins, Haddock and Frank Ford. We carry many parts of these frying ranges and our aim is to get your range up and running as quickly as possible. Fish and Chip Fryer Maintenance in Yorkshire and the rest of the UK! Ensure your fish and chip shop runs as efficiently as possible with the help of our experienced team. We service, install and repair fish and chip ranges across the entire UK. Our skilled team of electrical and gas engineers have the necessary knowledge to deal with a range of problems, and we are all Gas Safe registered and COM CAT qualified from levels 1 to 5. We work on all Hopkins, haddock and frank ford ranges.

As part of the service we do: Carry out a gas tightness test Strip the range down to gain access to pans and range ducting Check the pans for any leaks and signs of pitting and advice customer Clean range duct, pilots and burners Change thermocouples/gaskets Re sit pans back in new fire cement Clean sump box and fan impeller Also, clean temperature probes and safety stats for more accurate readings Check wiring for any heat damage Build range back up Check gas tightness test again Check all safety and temperature stats are working accurate Check working and burner pressure of each pan also gas rate each pan Check flue flow test Fill out gas safety inspection certificate, insurance certificate for customer and any gas safety advice warnings

Chippy Chat & Fast Food Magazine • September 2017

Fully Certified Possessing all the relevant qualifications, including the Level Three Electrical Installation and 17th Edition for Electrical Regulations, Gas Safe commercial catering we have the capabilities to deal with all your frying problems. This means we provide certificates for insurance purposes, and we offer a full installation on a range of Hopkins fryers to boost the efficiency of your fish and chip shop. Travelling across the entire UK, we ensure your commercial business in fully operational. Primarily servicing fish and chip shops, we offer a free quotation over the phone, so don’t hesitate to contact us. All of our team are fully qualified and able to offer certificates for insurance purposes. The Hopkins fryer range is used to great effect in fish and chip shops across the country, and we are here to help maintain yours whenever you need us. Complete Installations Trust in our specialists to completely install your perfect fryer. Completing all the gas, electric, and duct work, we endeavour to provide the service that you are looking for. A full servicing and repair option is offered on all types of fryer, and we discuss what is wrong with your fryer over the phone. Due to our experience, we visit your property with the necessary parts and leave you satisfied with our high-level of service. Reduce downtime and increase efficiency with the help of our dedicated team.

Contact T: 0114 4889990 or 0783 3681319/07753 687188 E: info@discountrangeservices.co.uk www.discount rangeservices.co.uk

Chippy Chat & Fast Food Magazine • September 2017

The Full Range of Expertise

Over 35 years of experience as fish and chip frying engineers specialising in frying range repairs, services and installation

Specialists in Frying Range Services and Repairs on Hopkins, Frank Ford and Haddock Ranges 21

Chippy Chat & Fast Food Magazine â&#x20AC;˘ September 2017

0114 4889990 07833 681319 07753 687188

Chippy Chat & Fast Food Magazine â&#x20AC;˘ September 2017

Funding Nemo! New-start Nemo’s off to a frying start

s illustrated by its name, Nemo’s Fish and Pizza Bar in Sunderland offers customers the best of both worlds; serving the nation’s favourite fish and chips alongside other takeaway classics. With pizzas, kebabs and burgers also on the menu, it’s the perfect one-stop shop for when the takeaway craving hits! Proprieter, Kim Somal, had a vision to open a contemporary new chip shop and takeaway in the Pennywell area. In early 2016, she secured a premises on the busy residential Hylton Road, and with local knowledge and a business-oriented family behind her, Nemo’s was born. The former debt advice centre required significant restoration, and Kim enlisted the services of Elite Shopfitters to refurbish the premises and ensure the Nemo’s distinctive black and purple branding was reflected throughout. The previously-segmented office space was opened up to accommodate the frying range and service counters, creating a light and spacious frontof-house. As Kim’s chosen suppliers for the frying range, Hewigo supplied a bespoke high-efficiency model, finished with curved panels and purple LED lighting to fit consistently with the shop’s contemporary design. Kim approached Johnson Reed, as the UK’s mosttrusted chip shop finance company, to explore the finance options for the equipment purchases and shop renovation. Working in conjunction with tight deadlines, managing director, Mark Johnson, facilitated a lease for the full shop fit, frying range and various catering appliances; including a two-pan counter range, the heated display cabinet, servery counter, filtration and extraction systems. Kim commented, “Mark and the team at Johnson Reed were very responsive and supportive throughout the whole seamless process. The finance was arranged quickly, which took away a huge amount of stress and left me to focus on the other vital elements of starting up a business. Nemo’s is already incredibly busy, and it’s fantastic to see my initial vision become a reality.” Johnson Reed utilised their own in-house funds to ensure Nemo’s benefitted from the best possible rates and a quick turnaround for the purchase of the equipment. Mark commented, “It was a pleasure to work alongside Kim and be involved in such a rewarding project. It’s often thought that new starts are not eligible for finance, and whilst banks often decline applications for businesses of this nature, that’s certainly not the case with Johnson Reed. Thanks to the fixed repayment structure and tax efficiencies of leasing, Nemo’s is well on its way to meeting the point of ROI and we wish Kim and the team all the best for the future.” www.johnsonreed.co.uk 0161 429 6949 info@johnsonreed.co.uk

Chippy Chat & Fast Food Magazine • September 2017

C HI P S H OP F I N A N C E E Q UI P M E N T & L O A N S F R Y I N G E P O S

R A N G E S I G N A G E

L E A S I N G

C A T E R I N G S H O P - F I T

R A P I D D E CI S I O N S B E S T R A T E S GUARANTEED NEW STARTS

0161 429 6949 WWW.JOHNSONREED. CO.UK INFO@JOHNSONREED. CO.UK 23

Chippy Chat & Fast Food Magazine • September 2017

Henry Nuttall and The New Vito Oil Filtering System JB’s Fish and Chips, Poole -

enry Nuttall are pleased to announce their new partnership with the new Vito oil filtration system. Vito have integrated the filtration system into a handy drawer with a retractable lead to enable filtration to be done at any time of the day in 4.5 minutes. This unique marriage has enabled more range output in their factory which can only mean more Henry Nuttall ranges will be out there. One of the most recent top specification range and new filtration installations has been at JB’s Fish and Chip Shop in Poole. The range is a 3 pan HE Eco Frying range, complete with integral Vito filtration systems and chrome griddle. The shop as also had a complete re-fit and looks fantastic - Phil Berry owner of JB’s explains... I was an engineer Ministry of Defence for 42 years, when I left I decided to invest in a fish and chip shop. I brought my fish and chip shop of a friend of mine called John Long, who had several fish and chip shops around the area, and started to trade as JB’s (after my son Jeff Berry) after few changes, trade picked up, everything was going well. Unfortunately, 13 weeks ago disaster struck, we had a pan fire. Hawkins insurance came with a forensic investigation team and it was deemed to be equipment failure and no one was to blame, from there on the insurance were really good. The old range was beyond repair, I rang the around to start getting some quotes, eventually I contacted Henry Nuttall and even tho they are based in Sheffield they send someone the next day!

Chippy Chat & Fast Food Magazine • September 2017

Jack Price from Henry Nuttall arrived 9am the next day, he was very knowledgeable, took measurements, discussed all my options and put a quote together for me. I liked what I was hearing from Jack, as a engineer I used to deal with several MOD contracts and we used to use KPI (Key Performance Indicator) which means Cost, Quality and Delivery and Henry Nuttall’s ticked all the boxes! The range is easy to use, easy to clean, comes through a standard width door so you don’t have start removing the shop frontage etc and looks fantastic! I have my logo laser cut in the front and it really looks professional. I would thoroughly recommend Henry Nuttall for all the reasons I have outlined. The Vito Oil System is amazing - quick, efficient, easy to use, works really well, just put it in the pan, switch it on and 4 minutes later done! I don’t have to stand there or wait for the oil to cool, all my staff find it easy to use and love it! Easy to change the filter and to clean, just wash with hot water and pop it into the dishwasher and then it is ready for the next day…. As simple as that! For more information on the Henry Nuttall Frying Ranges...

Contact Henry Nuttall Ltd Manor Drive Dinnington Sheffield S25 3QU Email: sales@henrynuttallco.uk Visit: www.henrynuttallco.uk T: 01909 560 808 Fx: 01909 569 788

Chippy Chat & Fast Food Magazine • September 2017

‘Original and Market Leading Frying Range Manufacturing since 1865 We offer market leading High Efficiency on all frying ranges, in excess of 96%, with gas savings of around a 3rd guaranteed. (KIWA tested 2017) All our ranges our made from the highest quality grade 304 stainless steel. Our traditional British build quality make certain our ranges are easily maintained and repaired, ensuring a long life span. Unrivalled after care service, with service centres based in both Bristol and Sheffield. 2-year warranty parts and labour and 5 year pan warranty as standard. Comprehensive styles of ranges available, with every range made bespoke for your requirements. VITO Pressure filtration system, housed and hard-wired integral to the range. Filter at frying temperatures down to 5 Microns in just 4.5 minutes! The Best Filtration system on the Market.

Telephone: 01909 560 808 Email: sales@henrynuttallco.uk Visit: www.henrynuttallco.uk

Chippy Chat & Fast Food Magazine • September 2017

Free Rio Pos Kits Available to Chippy Chat Readers! 32 million reasons for your customers to pick up some sunshine

s part of its exciting new Brazilian street art-inspired redesign, tropical soft drink brand Rio announces the launch of striking new POS kits which are available free of charge to Chippy Chat readers stocking Rio. “Rio is going from strength to strength with 32 million cans sold last year and 130% growth over the last five years” commented Brand Manager Danielle Obbard. “We have had a fantastic response to the rebrand, with a recent survey showing that 40% of 16-54 year olds would be likely to buy Rio if it was available in an outlet they visited at a reasonable price*. The combination of 10% real fruit juices and lightly sparkling spring water has always made Rio a popular drink to consume with fast food, compared to other soft drinks which are more overtly “fizzy”. Rio is 50% more likely to be purchased in a fast food outlet than the “fruit crushes” category average, and 80% of Rio is consumed with food**. These beautiful and eye catching POS kits include Open & Closed signs, Fridge Stickers and Empty Belly posters. They have been designed with fast food outlets in mind to increase footfall, maximise soft

drinks visibility and prompt secondary purchase. Chippy Chat readers can now take advantage of these FREE point of sale kits showcasing the new look, by requesting via the website www.drinkrio.com/ retailers; by emailing catering@drinkrio. com, or alternatively by writing to “Rio Free Catering POS Kit, The Brewery, Blandford St Mary, Dorset DT11 9LS” with your name and address. Why not celebrate the sunny with Rio and stock up now!

*Source: Kantar TNS UK Internet Omnibus Survey Feb 2017, sample of 2011GB adults aged 16-64 **Source: Consumer segmentation research conducted March 2016 for Rio by White Rabbit Research 26

Chippy Chat & Fast Food Magazine • September 2017

sunshine for your sales Our new look will give you

Our customers love Rio and with our new look and new taste for Rio Light, our No Added Sugar variant, they will love it even more. The new fun designs will give real standout in the chiller and on shelf, and will bring even more sunshine to your sales. Rio is on the rise with 130% growth over the last 5 years and a staggering 32 million cans sold in 2016, all in independents like you.*

Stock up now Chippy Chat & Fast Food Magazine â&#x20AC;˘ September 2017

*H&W ex-factory sales 52W/E 17/01/17

free pos kit We want to help boost your sales of Rio with this FREE point of sale kit. Simply email catering@drinkrio.com with your name and address and to get hold of your kit.

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Chippy Chat & Fast Food Magazine â&#x20AC;˘ September 2017

www.drinkrio.com

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s i y a W y l n O e h T

! x e s Es

We asked David Henley what makes Henley’s so special? By Austen Dack and David Henley

ell after 37 years in our Industry I should have an inkling into what makes a good Fish & Chip Shop. Obviously you need to serve the very best quality Fish & Chips in a clean & friendly environment but you have to go that extra mile to make your business stand out from the competition. Our industry is changing all the time & you have to adapt with those changes, be at the vanguard! 30 odd years ago sustainability wasn’t even discussed now it’s paramount to demonstrate to your customers your environmental credentials source locally, environmentally friendly packaging etc become MSC certified, at Henley’s of 28

Chippy Chat & Fast Food Magazine • September 2017

Wivenhoe we became MSC certified back in 2014. When designing the shop I wanted to showcase Fish & Chips at its best so I removed all internal walls so customers can see all aspects of preparation; such as potatoes being chipped & peeled however the real innovation was a bespoke fish display actually built into the counter, so customers could see the quality & variety of our fish choose from the display, and have it fried before their eyes! The aim was to give customers confidence, not only in the quality of our product but also try more sustainable varieties such as Pollock & Hake etc. The next challenge is building & growing the business I would 100% recommend

Chippy Chat & Fast Food Magazine • September 2017

joining the National Federation of Fish Friers (NFFF) it’s OUR trade association its support, training & knowledge is second to none! Your next step is to enrol into the “NFFF Quality Award” it’s the benchmark for our industry your business will be assisted by an independent assessor covering all aspects of operating a successful Fish & Chip Shop. Now you’re ready for the National Fish & Chip Awards! The Oscars of our Industry! I can honestly say these awards are life changing; not just the exposure they bring to your business & the subsequent financial rewards but the friends & colleagues you make along the way. I first started entering back in 2002 and in 2006 we won our region “Best in London & South East” and came 3rd. in the Nationals then in 2013 winning our region again “Best in London & South East 2013” and more recently we are current holders of “Best in London & South East 2017” something we are very proud of. This for us was a springboard to TV 29

appearances with Gino D’Acampo in the BBC’s “Take on the Takeaway” “Market Kitchen” with Mathew Fort, Tom ParkerBowles & Tara Ramsey, numerous Radio interviews, full page feature in the financial pages of the Guardian, & Guinness World Record Holders for the Fastest Chip! These achievements are fantastic marketing tools to really maximise your exposure via your website, Facebook, Twitter etc. However none of this is possible without a good team behind you; you need to create an environment where everyone’s views are respected, give training & guidance. John Gibson (one my managers) and I have been working together for nearly 30 years! Maria Oakley one of my counter hands has been with me 17 years and my other manager Dave Patterson for over 10 years his son Ryan our assistant manager 7 years. I know colleagues who will spend £50,000 on a new state of the art frying range and take out a maintenance package costing thousands of pounds (nothing wrong with that) but do not invest in their most important asset their “Team”. You need to focus on your team in the same way, invest in their training & skills it will pay dividends and lead to true professionalism within your work place! Happy Frying to you All David Henley Henley’s of Wivenhoe www.henleysfishandchips.co.uk

Chippy Chat & Fast Food Magazine • September 2017

5 reasons why getting your own App can have a huge impact on your business

an Chambers is the original visionary behind App4. A company that provides mobile Apps and websites to 100’s of takeaways and restaurants. In this article, he lists 5 major reasons you should get one. Mobile Apps are not new and companies like Just-Eat and Hungry House have proved that if you provide the right service your customers will use it repeatedly. By getting your own App there are dozens of benefits to you and your customers, here are five key reasons that all takeaway and restaurant owners need to know.

Reduce your costs by £10,000 a year or more! Many takeaway businesses have been using services like Just-Eat and Hungry House for years and lots have become reliant on them for many of their orders. It’s highly likely these businesses are giving away around 20% of every order, and probably around 50% of their profits, whether it is a new customer or their regulars. A recent study of “Before we joined App4 we App4 clients, showed were heavily reliant on Juston average around Eat for online orders, losing 80% of all their Justover £8,000 a month on fees. Eat orders were We have been with App4 for from regular repeat customers, and in 2 Years now, and have saved some cases, it was over £150,000” more than 90%! With your own App your customers can order direct, cutting out the middle man completely, and you have full control over everything.

Increase your customer spend by 20% The easiest way to increase your profits is to get your existing customer to spend more money. Sounds simple doesn’t it. What many businesses don’t realise is that getting their own mobile App can do it for them. Your own App gives your customers the time to take a bit longer, to stop ‘I will have the usual please’ and allows them to look through your menu and consider what to have. Also, if they are ordering for a group of people, it allows them all to choose more freely. Giving people more freedom, flexibility and time means they tend to spend more. A survey of App4 client’s, showed that you should expect to see an increase of around 15-20% compared to the average phone order.

Marketing that works and is easy to do Marketing for restaurants and takeaways usually comprises of leaflet drops, adverts in the local paper, bus adverts and maybe sponsoring a Sunday football team. The effect of these methods is very difficult to measure. When a new customer comes, you often can’t tell how they found out about you. Using your App and data with digital marketing, you can target people who have already expressed interest

Chippy Chat & Fast Food Magazine • September 2017

in your business or “We have seen our order already buy from you. values grow by almost 20% You know that when for our regular customers they receive an offer, or are told about and more significantly your new menu, they our customers are now are far more likely to recommending us to friends respond. This can be more than ever.” tied to offers and you can track the response. You can then further use this information to widen your net and target specific areas and types of customer.

Hold on to your loyal customers With an average of 4 new takeaway or restaurant businesses opening every day for the last 3 years the competition for your customer’s money is getting more intense, not to mention the aggregators, such as Just-Eat and Hungry House, taking advantage of the ‘App deficit’ to take your customers away and own them for themselves. With your own App, you can offer your customers something back in return, it could be a free meal with every 5 orders, £10 off when they spend £100 “My advice to anyone looking or 10% off every time for an App service is to not they order through choose on price, look at what the App. It shouldn’t the service really provides, require your customer speak to their existing to do anything different than placing customers and make sure you an order and the get all the costs clearly laid whole process should out, App4 do this up front be fully automated so and really do deliver a great you don’t have to do service.” anything extra either.

Get paid faster and keep more of your profits Most online services make payments to the restaurants once a month, or maybe once every week or so, and usually what you get paid has a considerable fee or commission applied to it, dramatically reducing your income and your profits. Having your own App should allow you to manage your own card payments, and get paid directly into your bank within 24 to 48 hours, and you should receive almost 100% of the order value. Sadly, not all App providers give this level of service. If you work with a reputable provider like App4, that owns its technology in the UK and has built a fully compliant system, then the process is very simple and it will be considerably cheaper too. So, if you want to grow your business, increase your profits, keep more of your customers, get paid faster and have more control, then you should be getting your own App. For more details visit www.App4.co.uk or call 01332 742514.

Chippy Chat & Fast Food Magazine • September 2017

YOUR OWN APP FOR YOUR BUSINESS ONLINE ORDERING, LOYALTY, MARKETING AND PAYMENTS, WITH YOU IN COMPLETE CONTROL of everything!

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Chippy Chat & Fast Food Magazine • September 2017

Victory for Card Rock Café! The Pelican Rocks Cafe at Greenwell Point has the best fish and chips in NSW and that’s official

he business, run by husband and wife Sam and Rebecca Cardow, was crowned the state’s best judged fish and chips at the Sydney Fish Market Seafood Excellence awards held recently. Pelican Rocks beat Terrigal Beach Fish & Chips Co and Avoca Beach Seafoods to take out the top award. Mr Cardow summed up his win simply on Facebook. “OMG what an achievement I have the best staff… happy as.” Mr Cardow has operated the cafe beneath his parent’s Greenwell Point restaurant for seven and a half years. His proud father Ron, who with his wife Colleen, have run the family restaurant for 37 years said the win was “just rewards for a lot of hard work.” “It was a blind judging competition,” he said. “The judges just turned up and ordered a meal like any other customer and from that made their recommendations.” And they gave Pelican Rocks high praise.

Chippy Chat & Fast Food Magazine • September 2017

“Absolutely sensational - everything from service, quality and taste wonderful” were among the comments. The judges looked at five criteria taste, service, choice, information and labelling, with Pelican Rocks Cafe doing remarkably well in all. “It is just rewards for Sam and his team who work incredibly hard,” Mr Cardow said. “He has grown up working in the restaurant and now to see him succeed on his own right is fantastic.” The business had previously finished second in the vote based NSW people’s choice fish and chips competition to Terrigal Beach Fish & Chips Co. Pelican Rocks Cafe will now contest the national finals which will be announced in Sydney on September 28.

Chippy Chat & Fast Food Magazine • September 2017

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Chippy Chat & Fast Food Magazine • September 2017

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Chippy Chat & Fast Food Magazine • September 2017

Mayflower present their all-new, never before seen Southern Style Gravy Mix

he launch of Southern Style Gravy Mix will take Mayflower onwards and upwards as it replicates the success of the current Mayflower Curry Sauce Mixes. Many years of development has come together to perfect this Southern Style Gravy Mix. Time has been spent adapting and altering each recipe. Once it was just right, King Asia Foods felt they had a secret recipe that they had to hold onto tightly! King Asia Foods founded in 1985 pride’s itself in producing quality driven oriental products. They strive to work with customers in creating innovative food solutions within the retail and foodservice sectors. Mayflower came about by Kin Him Fong, the founder of King Asia Foods, he stated “we wanted to emulate Chinese dishes from restaurants and take away outlets but through retail and offer a convenient way of enjoying this cuisine. The success of Mayflower has become the heart and soul of King Asia Foods!” Mayflower Curry Sauce Mix is the market leader, the success of this product has led to the launch of another sauce that will stand shoulder to shoulder with its siblings. The marketplace currently has a vast number of trends that are emerging and making sure product developments are meeting these different trends is essential. The vegetarian market is being met by this product because it is suitable for both vegetarians and vegans. Mintel Academic research suggests that while there is a concern for welfare of animals and the planet, the reasons behind choosing vegetarian products is leaning towards another key trend of health and wellbeing.

Chippy Chat & Fast Food Magazine • September 2017

Every day consumers are opting for American Inspired dishes, shown through the success of many fast-food outlets. King Asia Foods wants to take advantage of this ever growing cuisine. The Southern Style Gravy Mix aims at the heart of social media trending ‘fakeaway’ culture. Mayflower is bridging the gap between American culture and the Great British menu. The Southern Style Gravy Mix is completely versatile and unique as there has been a gap in the market for this style of gravy for many years now. The Southern Style Gravy Mix retail release has started to create a real buzz on social media.

Instagram Comments: #MayflowerGravy “… the Southern Style Gravy was immense! It’s 100% being made again.” @Slimminglouise28 “Mayflower Gravy, in love with this stuff, especially over chicken.” @healthy_holly_mfp “Whoop whoop!!! Finally found the mayflower gravy!! Had it for dinner tonight on sw chips with broccoli and steak!! Was delish!!” @lifelovesnlosingweight “… the best Gravy in the world... Mayflower Gravy only 2.5 syns for 50g made up with 270ml of water.” @LiWo_SlimmingWorld

Contact For more info and a FREE sample Tel: 01302 760070 Email: info@kingasia.co.uk Web: www.kingasia.co.uk

P M @MayflowerTastesGood N @MayFlowerTasty

Chippy Chat & Fast Food Magazine • September 2017

! W E

SOUTHERN STYLE

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Chippy Chat & Fast Food Magazine • September 2017

She’s an Icelander

- Like coming home Owned by Erna Kaaber and Helen Olafsdottir Icelandic Fish & Chips is a welcome addition to the selection of high quality gourmet imports that New York City has to offer.

eing an Icelander living in New York, I’m highly aware of the great interest and appreciation New Yorkers have for Iceland and Icelandic culture. There’s an overall distinct energy and curiosity towards Nordic food in New York right now. This has much to do with Claus Meyer’s creation of Great Northern Food Hall and Agern at Grand Central Station. A sustainable Icelandic seafood bistro in lower Manhattan is not a shabby addition to that Scandinavian scene. Housed in a charmed brick duplex in the West Village, Icelandic Fish & Chips, a responsibly sustainable bistro launched in Reykjavik 2006, has found its second home. The Manhattan branch is an elevated version of the original hub, including the sophisticated build-out featuring a centered bar, a small library

Chippy Chat & Fast Food Magazine • September 2017

By Anna Rosa Parker

lounge, and glass stacked wine storage rooms. The ninety-seat restaurant splits its seats between the ground floor and an open dining loft, furnished with a skylight – while the two dining areas are connected by an elegant staircase. The entire space is designed with thoughtful interior touches by Erna Kaaber – as she brought picture frames and decorative objects from her home in Iceland. Iceland is a poster country for sustainable fish (not just recognized by biased Icelanders). The British documentary World’s Best Diet declared little Iceland the global winner of “healthiest nation” due to the fresh fish, high quality meat and dairy products. Icelandic fishing is monitored by a quota system for fishermen to ensure responsible fishing practices and has complete control over how its fish is caught in the cold North Atlantic Ocean that surrounds the island. Being able to offer the most pristine sustainable fish in the world means it was about time that someone opened an Icelandic seafood restaurant in NYC.

Chippy Chat & Fast Food Magazine • September 2017

in New York! The original Icelandic Fish & Chips, serving Reykjavik wild caught fish from Icelandic fishermen right off the boat, has become an important staple in the Reykjavik food scene among locals and travellers. It is known for its fresh seafood, fluffy spelt fried fish, and their signature-dipping sauces: Skyronnes®. The trademarked dipping sauces are infused with extra virgin olive oil, fresh herbs and spices – creating an artisanal variety of delicious dips (high in protein and low in fat). The New York location is an all day organic bistro delivering simple dishes created with high quality ingredients. The seafood options, which are airlifted directly from Reykjavik’s harbours a few days a week, varies on the daily catches. The menu lists the following fish and their description in texture and flavor: Cod, Rose Fish, White Hake, Tusk, Pollock, Ling, Plaice, Haddock, and Atlantic Wolffish. The daily available offerings are then written on a blackboard on the wall. Once you pick your fish and order – it’s deep-fried in rapeseed oil and coated in the signature speltura batter. Everything on the menu is ordered separately including the “chips”, which

are roasted potatoes optionally furnished with rosemary and garlic. Other healthful menu options are a handful of ovenroasted dishes including Catch of the Day, Arctic Char, and Icelandic Langoustines. Vegetarian options include an array of salads, onion rings and a fried vegetable medley. Some of the most exciting items I find to be on the bar menu. In addition to the freshly crafted cocktails infused with Icelandic liquor, is Smoked Arctic Char paired with thinly sliced cucumber and Icelandic Fish Balls. The latter is perhaps only ordered by Icelanders due to how oddly wrong it sounds translated in English – but I promise you, they’re simply delicious miniature fish cakes. The feel of the restaurant is definitely cozy and homey - the energy in the space authentically reflects the experience of dining inside an Icelandic home. And for an Icelander living in New York it’s like coming home – the taste, the feel, and the smell. Somehow I can literally feel the ocean that surrounds my little homeland. www.icelandicfishandchips.com - Additional pictures are also by Anna Rosa parker

Chippy Chat & Fast Food Magazine • September 2017

Checkit – Cost Effective, Simple Food Safety Management for the Fish, Chip & Fast Food Industry Everyone knows that Food Safety is a priority, but how can you be sure that all the tasks and checks are being correctly done in such a busy environment?

“Checkit means I can worry about the business rather than the legislation” Richard Ackland from Warwickshire Howe & Co

ith Checkit you can take the guess work out and ensure you are food safety compliant, protecting your business and your hygiene rating scores. This is where Checkit comes into its own – a simple handheld device that reminds you of all the checks for the day and saves time when I’m serving. It has all the checks you need to follow pre-loaded on the unit and simply flashes up when they are due, you do it then and there – job done! Using the Checkit system shows that you are serious about food safety and customers will love the extra reassurance it gives them. It works out of the box and is easy to use and cheaper than a smartphone.

Stress Free Food Safety.

Once you’ve experienced Checkit you’ll never go back to paper diaries or checklists. • No set-up required: Checkit comes pre-loaded with your digital SFBB checklists and daily diary. Just switch on and go. • No paperwork to complete, check or file: Your food safety records are compiled automatically as tasks and checks are completed. • Time costs money: You should save at least a day each month switching from paper to Checkit. • It’s easy. If your staff can use a smartphone, they can use Checkit. • No missed checks. Checkit alerts you when checks are due or overdue. Within the fish, chip and fast food industry food safety is key. Checkit provides a way to 38

Chippy Chat & Fast Food Magazine • September 2017

make it easy to carry out food safety checks in a busy shop ensuring that every order meets the highest standard of quality. While there is plenty of support from people such as the Food Standards Agency, turning their advice into action can seem rather daunting and involves a lot of paperwork. When you receive your pack from the NCASS with all the food safety paperwork and checklists you soon realise that this is going to be a challenge whilst running a busy shop.

Automatically created food safety reports

Checkit gets rid of food safety paperwork and checklists, which are time-consuming to complete, check and file. It includes the handheld Checkit Memo pre-loaded with food inspector approved checklists based on the Food Standards Agency’s ‘Safer Food Better Business’ (SFBB) procedures, a smart wireless temperature probe, real-time alerts and secure online storage for food safety records. When food hygiene tasks are due, they are automatically flagged on the Checkit Memo – and if they are missed you are immediately alerted. Food safety records are stored on the handset and when it next finds a WiFi signal it automatically sends them to the cloud and those records can’t be changed. So if an EHO wants to see them during an inspection, you know you have secure, accurate, up to date records accessible from anywhere through a smartphone, PC or tablet. Given the amount of paperwork involved most food businesses struggle with managing food safety. Now with new digital technology, fish and chip businesses can ditch food safety paperwork and safeguard hygiene in an easy to use, cost-effective way. To find out more visit Checkit.net or call 01223 941450. Chippy Chat & Fast Food Magazine • September 2017

WANT AN EASIER WAY TO MANAGE FOOD SAFETY? NO PAPER. NO MISSED CHECKS. NO WORRIES

Checkit is a digital food safety management system that really will make your life easier. Created with the help of food inspectors, Checkit alerts you when checks are due or overdue, compiles your food safety records automatically, and saves time and money. Once you’ve experienced Checkit, you’ll never go back to paper diaries and checklists.

BOOK A FREE DEMO TODAY. SPEAK TO US ON 01223 941450 OR VISIT 39

Chippy Chat & Fast Food Magazine • September 2017

Chippy Chat & Fast Food Magazine • September 2017 www.checkit.net

Approved Field to Frier Distributors South West - Midlands - Wales

We are a Long established family firm of potato merchants, leading fish & chips shop suppliers and stockists of catering supplies. Our customers cover a wide area including Gloucestershire, Herefordshire, Somerset, Worcestershire, South Wales & Wiltshire.

Mason Potatoes have decades of experience We source potatoes from only the best growers and suppliers who meet our stringent quality standards By using our own fleet of vehicles our deliveries are customised to fit specific customer requirements We have an understanding of the region we cover that is second to none Our extensive range of dry goods and sundries ensures that we offer a unique service to our customers We focus on delivering the highest quality at the most competitive price To protect our customers against the ever changing price of one of their basic commodities we offer the security of fixed price contracts for our potatoes

R & M Potatoes Ltd Unit 1, 2 Lesgarn Villas, Stones Abersychan Pontypool NP4 6TH

Supplier of good quality potatoes Ring

07811 134475 anytime

420 Blackburn Rd, Chorley, PR6 8HX

soltashe@googlemail.com

WILLIAMS Potatoes Suppliers of potatoes throughout the Westcountry phone

01626 890871 www.williamspotatoes.co.uk info@williamspotatoes.co.uk

Visit...

www.masonpotatoes.co.uk You can call us on:

01989 762000 Midlands, Wales & South-West

P o t a t o e s

L t d

Now Supplying North and West Lon don Mitchell Potatoes (Estab 1883) is proud to be one of the UK’s longest established potato merchants, a record built on quality and reliability.

G Marsh Potatoes Stand 4 Wholesale Fruit Market Hickman Avenue Wolverhampton West Midlands WV1 2TX

07831 299757 (Paul)

07711 623007 (Andy)

North West

Consistent quality: Our large supplier base and vigilant quality control helps provide consistent quality all year round.

Woodward

Annual fixed price contracts: We offer fixed price contracts to help you manage your budget without the worries of price fluctuations.

Finest Quality Chipping Potatoes Call : Richard

Punctual deliveries: We run a fleet of modern vehicles with 24hr breakdown assistance.

We stock all frying varieties.

01926 633 323

www.mitchells-potatoes.co.uk @mitchellpots

Potatoes

T: 0151 4245449 M: 07885 636713

Mitchell Potatoes Chippy Chat & Fast Food Magazine • September 2017

01254 830305 North West

Anthony Swift (Liverpool) Reliable daily deliveries throughout the North-West Guaranteed quality supplies throughout the year.

Specialist supplier to fish and chip shops

0151 526 5318 aj.swift@live.com

A reliable supplier of wholesale potatoes and freshly cut PG Chips based in Manchester, you just can't beat Vic Graham for our quality, service and price. Catering for many restaurants, pubs and takeaway businesses, we have over 35 years' experience in the industry and have established ourselves as the trusted name amongst chip and potato suppliers. Once you've tried us, you won't want to leave, here's why: u We are suppliers of the best frying potato in the North West u Delicious and fresh pre-cut PG Chips u We use only quality Lincolnshire and Cambridgeshire potatoes u We pride ourselves on our punctual delivery, Monday to Saturday, within a 50 mile radius of Manchester u We offer excellent value for money Vic Graham Ltd South Boyd Street, Tottington, Bury, Lancashire, BL8 3NA

T: 01204 887415 Potatoes@vicgraham.com

www.vicgraham.com North West 40

Chippy Chat & Fast Food Magazine • September 2017

Sustainably sourced potatoes your customers will love Scotland

Yorkshire

North-East & Borders

Fraser

Call the Potato Professionals Today Bridlington Scarborogh Pickering

Pontefract Wakefield Bradford Leeds

NORTH YORKSHIRE

LANCASHIRE

Thorne Barnsley Sheffield Doncaster Rotherham Goole Grimsby

YS H IR

LINCOLNSHIRE

AF ST

NOTT ING

HA MS

HIR E

SOUTH YORKSHIRE

CHESHIRE

Call 01670 521801 07850 772578 brrygraham@aol.com

Central and Southern England

SH IR E

Eagle Hill

Established 80yrs

Marketing

37 Craigboy Rd Telephone: 028 9188 2280 Donaghadee 028 9188 3519 BT21 OLP Mobile Numbers: 07802882280 N.Ireland 07801585945 Fax: 028 9188 3394 www.eaglehill.co.uk

H & E R Hubbard Potato Merchant

Specialising in the Fish & Chip Shop Trade Glebelands, Church Lane, Dover, Kent, CT15 7JP

Call – 01304 830437 Mob: 07885 174722

Family owned potato supplier based in Henfield, Sussex. Telephone : 01273 492341 John Mobile : 07850 361 999 Peters Mobile : 07860 483197 info@ehillsandsons.co.uk www.ehillsandsons.co.uk

Mansfield Ashbourne Notts Derby Dronfield

LEICESTERSHIRE

North Lincolnshire Scunthorpe

Area Covered

Fixed price contracts available Potatoes replaced within 12hrs in the unlikely event of you being dissatisfied All batches rigorously checked and test fried Ring today for your free sample

Lomas Potatoes

London & South East

01909 562327 (3 lines) 07932 155677 (Andy) 07703 263033 (Garry) (E,Yorks, N,Yorks, W,Yorks)

allomas@btconnect.com North East

For a Fast and Reliable Service Call John or James Suppliers of Top Quality Chipping Potatoes for Over 30 Years into Milton Keynes and Sourounding Area Little Brickhill, Milton Keynes. MK17 9DN

01908 377537 01908 271498 We cover Cambridge, London, Oxford, Reading and now Rugby The finest, freshest potatoes grown from the best Cambridgeshire soil Vast range of varieties to suit you Long established family business Friendly and reliable services We deliver when it’s convenient for you Importers of potatoes for quality all year round Fixed price contracts

Delivering quality sourced potatoes to Fish & Chip shops daily throughout the North East and North Yorkshire We are a family run company with family values, originally started in the 1940, the company is now run by Gordon Cracknell, third in a generation of Potato merchants. Strong relationships which have been built up over the years with suppliers across the UK and Europe enable us to supply the premium quality potatoes that our clients want. All major varieties of potatoes ranging from Maris Piper, Ramos, Saggitta, Challenger, Agria, Amora, Accord, Maris Bard and Premiere.

Call -

Telephone: 0207 987 7890 & 0207 987 8456 Wisbech: 01945 772242 Largest distributor of potatoes and Lordchips, rapeseed oil, frymax, battermix, gherkins, & sauce

Hunters Potatoes

(S,Yorks, N,Yorks, Notts)

Eden House, High Hesleden, Hartlepool, TS27 4QF

( Northumberland )

Daily deliveries throughout the North-East, supplying fryers with the best chipping potatoes available in the marketplace Consistent quality throughout the year.

Northern Ireland

Potato

EAST YORKSHIRE

WEST YORKSHIRE GREATER MANCHESTER

Tel : 01358 742345 Mob : 07799 661333

Delivering quality potatoes throughout your region

BWH Graham

01429 836255

R.A.W Potatoes Ltd Call: Graham White T: 07855 940013

Chippy Chat & Fast Food Magazine • September 2017

D S P S Dennis Supreme Potato Supplies Tel: 01353 741914 Mob: 07931 540 515 Mob: 07528 819456 Email: dspspartners@yahoo.co.uk Web: www.dennispotatoes.co.uk

Gloucester Wholesale

Unit 15a Bamfurlong Ind Park Cheltenham Gloucestershire GL51

Tel: 01452 856111 Mobile: 07774 675303

Chippy Chat & Fast Food Magazine • September 2017

POWER CUT! ACT NOW AND SAVE MONEY ON YOUR SHOPS GAS AND ELECTRICITY

Your energy bills are one of the most expensive elements of running a fish and chip shop. Here at Chippy Chat we have joined forces with Smart Utility Management to help you reduce these costs.

mart Utility Management are one of the fastest growing independent Energy Consultants in the UK. Their team of energy specialists work closely with thousands of businesses across the UK each year, helping them to reduce their energy consumption and negotiate more competitive energy deals thanks to a SMART approach to utilities management. If you are a business consumer, switching energy supplier or setting up a new account in your premises can make a big impact on cutting your bills. • Gas and electricity is a major cost for any fish and chip restaurant • Energy prices are ever-changing and there is a lot of uncertainty because of “Brexit” • Managing this to maximise profit should be a priority but there simply isn’t enough time in the day!

Chippy Chat has teamed up with Smart Utility Management to help the Fish and Chip and Fast Food industry remove this problem and maximise profitability!

Chippy Chat & Fast Food Magazine • September 2017

SMART negotiate directly with suppliers to deliver the best energy solutions for your business needs. You will get a FREE initial analysis of your current contract and usage, allowing you to make the most informed decision to enhance your business and ultimately, save you money. Smart Utility Management are a unique team of energy professionals with over 50 years’ experience in the utilities sector. They support over 20,000 businesses and commercial properties across the UK, helping them to reduce their energy bills, consumption levels and carbon footprint. SMART are passionate about reducing energy consumption and pride themselves on achieving great savings for their customers. Due to a close relationship with leading energy suppliers, they can procure the best energy solutions and services on the utilities market for your needs. Their passionate team work on your behalf to manage every aspect of the process, making sure your energy saving journey is smooth and hassle free. Contact SMART now to see how much THEY can save you on your gas or electricity renewal! Step 1: Call and speak to your dedicated account manager Step 2: Give them permission to assess your energy contracts with your current supplier Step 3: We will call you back to provide you with the most appropriate renewal quotation for your business To help you save money on your gas and electric call 0191 300 8543 and quote Chippy Chat

Chippy Chat & Fast Food Magazine • September 2017

One Hundred and Eighty! Chippy Chat Ball heading for a sell out!

he Chippy Chat Chip Barons’ Ball is back and we’re heading for a sold out party to end the year! With space for just 220 people we are once again planning a great party for the industry as we take you on a journey back to the eighties! The all-important date for your diaries is Sunday December 3rd 2017. It will be a real grand occasion where you can catch up with friends and colleagues and also let your hair down too. It has become the pre-party to the National fish and chip awards. Last year 7 out of the top ten fish and chip shops in the UK chose to attend with many other previous winners in attendance too. Places for this event are very limited with many people who attended in 2016 booking their space already. Please can you mail amanda@ chippychat.co.uk if you wish to attend and how many tickets you require, or call her on 01353 865966.

The Chip Barons’ Ball is going...

Ch ippy Ch at + me mbe r s re cei ve precedence for tickets and a discounted rate too. Many members saved the membership alone with this reduced table cost! Prices are just £66 each or £600 for a table of ten, with Chippy Chat + plus members paying just £60 and £540 respectively. * This early bird price is held from 2016. We have some great sponsorship packagers available for the Ball please email austen@chippychat.co.uk. Already many sponsors are coming but we have space for just three more. The high quality three course meal will also feature the voice of the stars Pete Jay and then afterwards a fantastic 80’s band and then a late disco to continue the party. We will also have a special rate at the hotel for staying over too at just £75 including breakfast. Car parking & wi-fi will be FREE.

For tickets email

amanda@chippychat.co.uk or call her on 01353 865966

For rooms

call the Holiday Inn Peterborough and

quote CH7 or Chippy Chat on 01733 289900. Holiday Inn Peterborough West, Thorpe Wood, Peterborough PE3 6SG *All tickets ordered for the ball and paid for are non-refundable.