Chippy Chat - July 2019

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FJORD FOCUS! Why frozen at sea ‘Seafood from Norway’ is favoured by many award-winning Fish and Chip Shops 18 -19 www.chippychat.co.uk

austen@chippychat.co.uk

TEL 01353 865 966

How to get the Best Potatoes Delivered in Scotland?

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Issue 7 Volume 9 July 2019

Chippy Chat & Fast Food Magazine • July 2019

Going Dutch

Chippy Chat & Fast Food Magazine • July 2019

Off to the Java Sea Coast

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Chippy Chat & Fast Food Magazine • July 2019

Chippy Chat & Fast Food Magazine • July 2019

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The Year March-es On! Fish Tales!

Austen AustenDack Dack

Publishing Editor Publishing Editor

As the holidays approach our Well already approaching theJuly edition features many of the top fish end of the first quarter of 2018! providers to our business.

A special Hopefully it will be a busy one for thanks to our front-page partner shops and suppliers as we approach Seafood from Norway for their Mother’s day and Easter too. support with this.

Congratulations to all at Friars This month we see a new partnership Pride.

Once again,inthey haveThis with PD Produce Glasgow. delivered fantastic trade show companyadelivers potatoes to most of with even more visitors seemed Scotland, and we will be itworking with them to help promote the great work than ever. shops do across Scotland.

Achip busy offering this month for your Our FREE Isle off of Ely field delights.

First weProduce review many to frier day is now just a few weeks of our oil and fat suppliers giving away. It will be on Sunday September you the chance to see what many 8th, and we have a brilliant list of top shops are using and why. Also, activities and speakers lined up

for have you. We alsosausage tell you how we ourwill great feature the crop is for next season, very too! important when partner it comesfor to your Our front-page March is planning for the year. Please can you Pukka Pies. They supply millions of confirm you FREE space asap. pies to fish and chip shops across Also, it’s time to book your tickets for the UK and they are helping us the Chip Barons’ Ball. Already 170 of celebrate National Week. the 210 tickets have Pie gone.

IfThanks you would like toadvertisers advertise, and to all of our get involved or tell us some contributors

news please email me austen@ For the latest news checkout our chippychat.co.uk – thanks for your website support enjoy the issue. www.chippychat.co.uk Austen Contact me austen@chippychat.co.uk with any news or if you would like to become a Chippy Chat Partner.

Chippy Chat Ltd

Oak Lane Littleport Ely Cambridgeshire Chippy Chat Ltd CB6 1RS Oak Lane Littleport Elywww.chippy-chat.co.uk Cambridgeshire info@chippychat.co.uk CB6 1RS

Twitter @Chippychat

www.chippy-chat.co.uk Facebook Chippy-Chat info@chippychat.co.uk TEL 01353 865 966 Twitter @Chippychat FAX 01353 863 444 Facebook Chippy-Chat Managing Director John TEL Boutwood 01353 865 966 FAX 01353 863 444 Publisher Oliver Boutwood Managing Director oliver@chippychat.co.uk John Boutwood

Publishing Publisher Editor Austen Oliver Dack Boutwood austen@chippychat.co.uk oliver@chippychat.co.uk 07863123929 Publishing Editor Subscriptions and Marketing Executive Austen Dack Amanda Waterfield austen@chippychat.co.uk amanda@chippychat.co.uk 07863123929 01353 865 966 Design/Editorial Design/Editorial Stuart Catterson Stuart Catterson stuart@cc-ff.com stuart@cc-ff.com Accounts Accounts Claire Boutwood-Potter Claire Boutwood-Potter accounts@chippychat.co.uk accounts@chippychat.co.uk Printed in the UK by Printed in the UK by The Magazine Printing Company The Magazine Printing Company Advertising Sales and Promotions Advertising Sales and Promotions austen@chippychat.co.uk austen@chippychat.co.uk For PR and Editorial For PR and Editorial editorial@chippychat.co.uk editorial@chippychat.co.uk

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Chippy Chat & Fast Food Magazine • July 2019 Chippy Chat & Fast Food Magazine • March 2018

Chippy Chat & Fast Food Magazine • July 2019 Chippy Chat & Fast Food Magazine • March 2018

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Norwich Chippy Football Club!

As Norwich City prepare for their return to the Premier League there was a special celebration being served up at the city market. (This is hard to write as an Ipswich supporter whose team have been relegated.)

A WE HAVE SUPPLIED INBUILT SUPERPAD SYSTEMS (TRIPLE FILTRATION) FOR FACTORY FITTING TO: MARTYN EDWARDS FRANK FORD KIREMKO (KFE) HENRY NUTTALL SCOTRANGE EDEN RANGE

WE HAVE ALSO RETRO-FITTED BASKET FILTRATION AND SUPER PAD UNITS TO SHOP INSTALLED RANGES. PLEASE CALL FOR ADVICE ON YOUR RANGE

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Chippy Chat & Fast Food Magazine • July 2019

t Lucy’s Fish and Chips portions of chips were garnished with two new additions recently - a football shirt and trophy to mark the Canaries’ promotion success.

The team bought in special potato cutters to create the unique chips for Bank Holiday Monday, to coincide with the recent promotion parade through the city.

Owner of Lucy’s Fish and Chip Barclay Gray, 50, said the idea had been two or three weeks in the making.

“We have done hearts for Valentine’s Day at that time of the year, and we were thinking what we could do for this special day,” he said.

He said they were just waiting until Norwich City clinched promotion before they bought the cutters in, and both stalls sold the shirts and trophies as the city celebrated.

“Because the potatoes this year are quite small we are trying to pick up the biggest potatoes we can to fit in the cutters,” he added.

Both sites were very busy.

What promotions have you done to celebrate your local sport teams’ success. Email Austen@chippychat.co.uk

Chippy Chat & Fast Food Magazine • July 2019

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Going Dutch...

Wine, culture, lunch and spot of shopping

Diary Dates

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Inside

July 2019

Business or pleasure, dates not to be missed

X Men - A Day at the Chippy

Great Balls of Friers!

Hugh Jackman visits Bennie’s in Clydebank

Take Part in Seafood Week 2019

Premier Ship

The Choice of Champions!

Locked in Freshness!

Why seafood from Norway is favoured by top shops

FriWite – Sustainable Your chance to get the facts

Experience. Pride. Quality Best Potatoes Delivered in Scotland?

The Race for First Plaice Enter the 2020 National Awards

Top of the Plas!

18 20 22 24 26 28 30 32 34 36 38 40 42

DeactiVATe! Petition to get tax removed

Just Read!

This £400 saving will make you Appy

HOW DO YOU RATE? Food hygiene ratings across the UK

Property It’s your move

44 45 46 48 50

Es 30 tab Ye lish ar ed s

Sealed with a Fish!

The Chip Barons’ Ball is back

Anstruther fish & chip shop ditches plastic

A Smarter Batter

A smarter, crispier, tastier Batter!

Bring Me Sunshine!

Eric’s brand-new restaurant.

Simply the Best!

KFE at Plymouth’s Glassblowing House

We Are Premier League!

Premier 1 Filtration - Strength to Strength

AfishionadO!

O! Fish Kelapa Gading North Jakarta

Nelly Celebrates her 100th At Harbour View

Isle of Ely Industry Open Day Come Down to the Farm

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Chippy Chat & Fast Food Magazine • July 2019

Servicing all makes of ranges, covering East Anglia, East Midlands & London/M25 Annual Range Servicing • Insurance Certificates Duct Steam Cleaning • Repairs • Modifications

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Refurbished / Rebuilds / New Traditional & Dutch Makes Extraction Systems & Ductwork Shopfitting Design & Refurbishment Fire Damage, Repairs & Upgrades

Good Things Come in Threes All good at Catch Fish & Chips in Ashford

Frying Range Engineers

For prompt, efficient service please call:

01553 772935

sales@klsonline.co.uk Chippy Chat & Fast Food Magazine • July 2019 In association with

Frying Ranges

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Going Dutch...

We opened our first Chip’d store in Feb this year in the ‘Dining Quarter’ of Chester where you can find wine, culture, lunch and spot of shopping.

By Andrew McKechnie

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W

e had a great launch with the local MP cutting the ribbon and long queues down the road.

We’ve had a lot of local interest and really enjoy showing people our new store and telling them what makes us different from a traditional chippy. We get asked all the time “What makes your chips Dutch?”

So, no fish, no mushy peas or battered sausages in sight, and for that matter, no bog-standard potatoes either. We are paying homage to the best chips you can get, bettered only by the addition of sixteen (and rising) delicious dipping sauces.

The taste of our chips is noticeably different to that of your typical chippy – they’ve got a distinct flavour; skin on, hand-chipped, twice fried and flipped in salt. It’s brilliant when people try them and we get the same response….”OMG, they are gorgeous!”

We get called the “Artisan Chippy” which I’m not particularly fond of, but the definition (‘made in a traditional or non-mechanized way using high-quality ingredients’) certainly does apply, ‘It’s never come out of my mouth, I usually say posh chips. But

Chippy Chat & Fast Food Magazine • July 2019

yes, there’s a craft here and better, highquality ingredients. I’m not claiming chips are healthy but these are about as healthy as chips can be for you – in terms of the way the potatoes are handled and prepared, and added nutrients from leaving the skin on.’

As they do on the continent, we use the Agria potato. They are not the easiest to get hold of and they certainly aren’t the cheapest but I love the way they cook, their colour and most of all, their taste.

The inspiration came from a trip to Utrecht in 2015 to catch the start of the Tour de France. We were out looking for somewhere to eat and the number one place on Trip Advisor was a chip shop. I thought I was taking my wife out for a romantic meal and we ended up at a chippy having the best chips I’d tasted. The shop was cool; full of young, trendy people hanging out, smiling and laughing. Everything in there was fresh and organic with a lot of theatre; the potatoes piled up in the window. You saw your potato getting hand chipped, cooked and served to you. Nice and simple; just a great product served well. I hadn’t seen that before and I returned home with plans to investigate further.

It was a few years later, after leaving CocaCola (where I worked for twenty-two years) and honing the offering at local festivals and pop-ups that I found a fixed home for Chippy Chat & Fast Food Magazine • July 2019

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my vision in Chester. The shop fit was hard work and we had “fun” and games getting planning permission, sorting the gas supply and installing the over the top extraction required by the local council. We put a lot of effort into the design of the shop, the fixture and fittings to make it stand out from other fast food shops in the area. I love it and it makes me really happy when we get great feedback from our customers.

After a great start in Chester we opened our second location in Liverpool taking a residency at the Dockside Dining Club. It’s brilliant to be in Liverpool in such an iconic location and becoming part of the vibrant, independent food scene.

It’s been hard work, but I really enjoy it and I love the industry. Everyone I have met has been so supportive with their time, experience and encouragement.

Going forward, we are focusing on establishing the business in Chester and growing our presence in Liverpool where we are looking at some other permanent locations. www.chipd.co.uk Want to feature your business? Email austen@chippychat.co.uk

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Chippy Chat & Fast Food Magazine • July 2019

Chippy Chat & Fast Food Magazine • July 2019

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29th September

Diary Dates Business or pleasure, dates not to be missed...

NFFF Ball Taking place at the Crowne Plaza Hotel Newcastle Upon Tyne Tickets are on sale £75.00 pp, visit nfffball.com for further details.

4-11 October Seafood Week 2019 Seafood Week is a nationally organised week to celebrate all things fish and seafood.

It’s a great opportunity to try something new. This years Seafood Week from run between 4th-11th October 2019.

21-27 Oct UK Sausage Week UK Sausage Week 2019 will run from 28th October to 3rd November – so put the dates in your diary today!

Great British Pea Week

8th September Isle of Ely Open Day Isle of Ely Produce and Chippy Chat are to once again open their doors to chip shop owners and managers so they can see firsthand the journey a potato makes (from seed through to field & farm) before it reaches their shops

21 Sept - 6 October British Food Fortnight Held in the autumn at the same time as harvest festival, British Food Fortnight is the biggest annual, national celebration of British food and drink

1st December The Chip Barons’ Ball

The Chip Barons’ Ball is Back

Chi p

Great British Pea Week, running from 8th to 14th July 2019, is an annual celebration of peas!

Chat py ll 2 019

8th-14th July

Ch ristmas Ba

Once again, the Chippy Chat Ball is back and will be held at the Holiday Inn Peterborough*. With space for over 200 people we are once again planning a great party for our industry. The date for you to save is Sunday 1ST December 2019.

It will be a real grand occasion where you can catch up with all your friends and colleagues and also let your hair down too. Last year 8 out of the top ten fish and chip shops in the UK chose to attend with many other previous winners in attendance too. Not only is it a Great Christmas party, it has become the warm up party to the National Fish and Chip Awards!

For tickets email austen@chippychat.co.uk or call him on 01353 658216 For rooms call the Holiday Inn Peterborough and quote CH7 or Chippy Chat on 01733 289900. *Holiday Inn Peterborough West, Thorpe Wood, Peterborough PE3 6SG **Tickets ordered for the ball and paid for are nonrefundable.

Keep up to date with trade events by visiting www.chippychat.co.uk and clicking on events. If you’re organising an event and would like to send us details so that we might mention it here and/or on the Chippy Chat website email your details to - austen@chippychat.co.uk

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Chippy Chat & Fast Food Magazine • July 2019

Chippy Chat & Fast Food Magazine • July 2019

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From the modest potato chip to the finest fish fillet it’s all about what you fry it in. For the tastiest results go Superior, the most respected, refined and deodorised beef dripping in the business.

Box contains 20kg (4 x 5kg)

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It’s naturally lower in trans fats, non-hydrogenated and delivers the highest performance with the greatest economy. Use Superior high frying fat and enhance the taste of your fried food.

For your nearest stockist call 01302 390880 or visit www.nortechfoods.co.uk

Chippy Chat & Fast Food Magazine • July 2019

Chippy Chat & Fast Food Magazine • July 2019

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X Men A Day at the Chippy Hugh Jackman visits Bennie’s in Clydebank Hollywood star Hugh Jackman stopped in at an unexpected destination recently.

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fter working up an appetite, the Wolverine and Greatest Showman star stopped off at Bennie’s fish and chip shop in Clydebank.

Hugh posed for a picture with staff at the Kilbowie Road chippy and shared it on his social media much to the delight of locals.

He also tried a deep-fried mars bar too.

Mohammed Ishaq Bennie’s owner said, “It was unexpected to see him I was so happy to see him. He was very down to earth lovely man.”

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Chippy Chat & Fast Food Magazine • July 2019

The 50-year-old was in town for a threenight run at the SSE Hydro and shared his movements online.

The singer and actor filmed himself arriving at the venue with the excited caption “3 sleeps” on Saturday.

During his tour of the west of Scotland, he also hopped on a boat on Loch Lomond and visited Inchcailloch.

The Greatest Showman star brought his ‘The Man. The Music. The Show’ world tour to Glasgow soon after.

Previously whilst in London he also visited Poppies for some fish and chips too.

Who have you had in your shop?

Email austen@chippychat.co.uk

Chippy Chat & Fast Food Magazine • July 2019

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The UK’s Best Newcomer Chooses When Josette and Richard Foster opened Fish and Chips @ Weston Grove in Chester in 2016 they knew that only the best quality, delicious fried food would attract customers and keep them coming back for more. That is why they chose industry favourite Frymax as their cooking medium. Importantly, for Josette and Richard, as Chester Zoo sustainable palm oil champions, Frymax is fully RSPO certified, is produced from approved and certified production units and is 100% sustainable and traceable.

The results? They have trebled turnover over the previous business, have achieved the NFFF quality award and MSC accreditation and against stiff opposition were placed in the top 50 of the UK’s best Takeaways by the respected FRY magazine.

The reward? Fish and Chips @Weston Grove was voted the the recent National Fish and Chip awards.

T ne ake w a w Fr lo w ym ok w a a .fr x t ym w th ax ebs e g .c ite rea o. o t uk n

worthy winner in the “UK’s Best Newcomer “ category at RSPO-2-0677-16-100-00

The Fryers’ Favourite For Over 60 Years.

For information, advice, or customer support material please contact ADM Trading (UK) Limited. e-mail: frymaxinfo@adm.com www.frymax.co.uk 11

Chippy Chat & Fast Food Magazine • July 2019

Chippy Chat & Fast Food Magazine • July 2019

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Sealed with a Fish!

Take Part in Seafood Week 2019 4-11 October 2019.

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eafood Week is all about the seafood industry working together to celebrate and promote the great variety of fish and shellfish to be enjoyed in the UK – whether enjoying a fish supper at a fish and chip shop, eating fish at home, eating out at restaurants and cafes, or a lunchtime sandwich.

Seafood Week aims to celebrate the wonderful seafood available in the UK to the consumer, which will hopefully have an impact on the amount of fish and shellfish sold. The event is all about celebration and adventure, and during which Seafish will undertake to: Promote seafood as one of the healthiest, most convenient and delicious foods available.

Promote the fact that there is a huge variety of different fish and shellfish to be enjoyed by consumers in the UK – in excess of 100 different varieties available in the UK – possessing different flavours, different textures, etc.

Promote the fact that seafood is incredibly versatile – there are literally thousands of different seafood recipes and ways to cook seafood.

Make consumers aware of seafood’s great value for money.

Celebrations for the week will begin on Friday 4 October 2019 and will be followed by eight days of intense consumer-focused activity organised by all sectors of the seafood industry. Seafish will once again be promoting Seafood Week via various media channels, so that consumers will be more aware of what Seafood Week is all about.

What Could Seafood Week Do For Your Fish And Chip Business?

Participating in, and undertaking some promotional activity in support of Seafood Week 2019 could make you and your shop/restaurant very popular with your customers.

It should increase your sales and profits because your regular customers will hopefully visit your shop/restaurant

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Chippy Chat & Fast Food Magazine • July 2019

more regularly, particularly if you keep positively promoting your business.

Here are some ideas of other promotional activities that you could consider undertaking for Seafood Week 2019: ‘Buy one get one free’, promotional offer ‘Free’ prize draw on proof of purchase 50th customer each day gets a free product Staff serving incentive – person who sells the most portions of fish on a certain day wins a prize Seafood art competitions – encourage younger customers to design a poster or a fish cartoon character For new customers, consider an advert in the local press offering a prize draw for a free product Try product tastings with some lesser known fish species, such as coley or pollack Contact your local newspaper or radio station, with details of any promotional activities.

Seafish is always keen for interested shops to let them know of any particular activities they may be undertaking for Seafood Week so that Seafish can help them publicise and promote. Businesses who would like to participate in the 2019 campaign should email Seafish on seafoodweek@seafish.co.uk.

Read here how this fish and chip business got involved in Seafood Week www. fishisthedish.co.uk/seafoodweek/casestudies/simpsons-fish-and-chips To find out more about Seafood Week visit www.seafish.org/article/seafood-week

Chippy Chat & Fast Food Magazine • July 2019

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UK Seafood Summit 16-17 October 2019 Bringing together the seafood industry to debate and discuss the topics of the day.

Find out more www.seafish.org

DoubleTree by Hilton Forest Pines Hotel, Broughton, North Lincolnshire, 13 Chippy Chat & Fast Food Magazine • July 2019 DN20 0AQ

Chippy Chat & Fast Food Magazine • July 2019

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PremierShip Award Winners Tell us why they use Leinebris

By Austen Dack

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einebris is a Norwegian family company which owns and operate one of the world’s most modern longliners. All year around the vessel catches quality wild fish, producing premium fillets in the top modern onboard factory. As fifth generation fishermen they are passionate about longline fishery and the fresh frozen at sea (FAS) concept that ensures a quality and consistency of the absolute highest standard.

The MS Leinebris is a Norwegian fishing vessel which supplies the UK with premium line caught Cod and Haddock direct from the Barents Sea with MSC certification. All year round they catch quality MSC certified wild fish in the cold and clear Northeast Atlantic.

The MS Leinebris uses the very best equipment, technology and facilities to ensure the fish is treated in the best possible way from catch to frozen to -18 degrees within three hours. This ensures the quality of the fish is locked in and is ‘fresher than fresh’.

“As a Norwegian family business with a heritage going back to 1898 I can say that

Chippy Chat & Fast Food Magazine • July 2019

we’re honoured to be associated with the UK’s Fish & Chip industry” said Daniel Harbo Pinheiro.

This month we ask the last three latest winners of the blue riband Seafish Fish and Chip Shop of the Year Award Krispies of Exmouth, Millers of Haxby, and Kingfishers of Plympton six questions about Leinebris.

Here are some of their answers.

Why did you start using the brand?

David Miller – Millers, Haxby I first met Paul and Daniel from the Leinebris, when I went out to Norway on a study trip with the top 10 Finalist for the 2017 National Fish & Chip Awards.

As soon as I met them.

I knew I wanted to use their fish. So, we as a family went out to Norway to meet up with Paul and Daniel again to see if we could do business and I’m very glad to say, we’ve been using the Leinebris line caught haddock since 2017.

The quality of the line caught haddock is superb, ‘’Outstanding” some of the best haddock fillets I’ve ever had the pleasure of working with.

Why did you start using the brand?

Craig Maw – Kingfishers, Plympton As part of being a top 10 finalist in the

Chippy Chat & Fast Food Magazine • July 2019

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THE Choice of Champions!

National Fish & chip Awards we had the privilege of a study trip to Norway.

Nikki was onboard the vessel Leinebris and was very impressed with the quality and method of capture. We want to use sustainable and MSC certified seafood which is very important to us.

Also consistency is very good making our job a lot easier in ensuring our customers receive the same size and quality every day, What do they think about the quality?

Tim Barnes – Krispies, Exmouth In our opinion it’s the best on the market from its sweet flavour, to the consistency of the product we have never had a bad batch. We sell so much more haddock since we’ve been using the Leinebris brand.

In which ways does it stand out?

David Miller – Millers, Haxby The fish is such an excellent consistent product, white like snow when you’re working with it and when it’s cooked. But the way it really stands out is when our customers say I haven’t tasted fish like that for years, that’s the money for us.

What more would you want?

Also I think the packaging is sleek and

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Chippy Chat & Fast Food Magazine • July 2019

clean! The black and gold branding is very classy and who doesn’t want a gold hook!!

What do they think about the packaging?

Craig Maw – Kingfishers, Plympton In our shop we purposely chose lime green packaging, firstly to conjure up a fresh image and feel, but also to try stand out from the crowd and to be different.

The Leinebris branding is very similar plus there is a sense of quality when you see the brand and packaging.

What do they think about them as a company, as people, as suppliers to the fish and chip trade?

Tim Barnes – Krispies, Exmouth They are just a beautiful family, I’ve met t h e m a f ew t i m e s and love that they are just as passionate about the industry as we are as friers, they understand the need for a high end quality product and never fail to deliver. ww.leinebris.no

Chippy Chat & Fast Food Magazine • July 2019

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SO FAR-OE

SO GOOD!

All JFK processing factories and trawlers produce in accordance with HACCP principles

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Chippy Chat & Fast Food Magazine • July 2019

Chippy Chat & Fast Food Magazine • July 2019

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JFK is dedicated to providing quality cod and haddock for you. The capacity to deliver on our promises of high quality is one of the company’s key trademarks. Production is done onboard the incredible fishing vessel Gadus.

Steps are taken at every juncture of the fishing process to ensure that JFK’s frozen-at-sea products are as fresh as possible. Frozen-at-sea has been called “fresher than fresh,” because within four hours from leaving the sea the fish is processed and frozen.

Ask your wholesaler for Gadus today

Proud member of “Frozen at Sea Fillets Association” 17

Chippy Chat & Fast Food Magazine • July 2019

Kósarbrúgvin 3, P.O. Box 56, FO-710 Klaksvík, Faroe Islands Tel +298 409900, Fax +298 409901, Email jfk@jfk.fo WWW.jfk.fo Chippy Chat & Fast Food Magazine • July 2019

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Locked in Freshness!

Why Seafood from Norway is good for you and your customers.

By Hans Frode Kielland Asmyhr

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F

reezing food is one of the oldest preservation methods. For centuries it has been used to prolong the availability of food over winter. The nature of freezing does not require added preservatives, as microorganisms do not grow on produce when the temperature falls below -9.5C. Yet it has long been the myth that fresh fish is best.

Such is the need to bust this myth it would not be surprising if many foodies were unaware that it is illegal to serve sushi had it not been frozen beforehand.

The Food Standards Agency stipulates fish intended to be eaten raw or lightly cooked in food businesses and restaurants must be frozen first to kill parasites.

Today, frozen-at-sea production is now considered to be one of the best and most consistent sources of whitefish supply to the UK’s HORECA industry. Frozen-atsea produce is favoured by many awardwinning fish and chip shops and is used in catering events where consumption volumes are high.

Once the fish is caught, it is processed, filleted and frozen to below -20C within 2-5 hours on board several advanced vessels fishing in the Arctic waters of the Barents Sea and the North Atlantic. All Norwegian frozen-at-sea vessels operate in accordance with Hazard Analysis Critical Control Point (HACCP) systems and are approved by the Norwegian Food Safety Authority.

The benefits to using frozen-at-sea produce include locking in optimal freshness, nutrients and taste without compromising on quality. Frozen-at-sea fish can also offer a superior source of

Chippy Chat & Fast Food Magazine • July 2019

omega-3 acids, vitamins A, B12 and D. Other benefits apart from the consistently high quality of taste include a relatively stable price and an extended shelf life. Supply can be provided throughout the year, eliminating the impacts from seasonal fluctuations. There is also minimal wastage as the fish can be defrosted as required.

Where it comes to attention to detail, many chippies have been known to defrost frozen-at-sea produce slowly to maintain the product’s plump cellular structure and taste.

As for traceability, this was included in the Norwegian Food Act in the 1990s. It is common practice to be able to track back to the precise Norwegian vessel the fish stock has been caught from.

Frozen-at-sea produce from Norway is an excellent choice for perfect fish and chips. If you choose seafood from Norway for its superior quality, green credentials or simply for the story, you’ll be sourcing ingredients from a country where people take great pride their rich fishing heritage.

We are proud to be the first choice for many great fish and chip shops across the UK, and happy to support many great events across the industry including National Fish and Chip Day, The Fish and Chip Awards and the Open Day at Isle of Ely Produce. www.seafoodfromnorway.co.uk

Chippy Chat & Fast Food Magazine • July 2019

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Chippy Chat & Fast Food Magazine • July 2019

Chippy Chat & Fast Food Magazine • July 2019

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FriWite – Certified Sustainable Palm Oil: Your chance to get the facts Friars Pride, Henry Colbeck and V A Whitely, (The Q Partnership Ltd) have been certified members of RSPO (Round Table on Sustainable Palm Oil) for over three years. During this time the misinformation and negative coverage of Palm Oil through main stream media and on social platforms has escalated.

F

or the Fish & Chip Industry and a number of food producing sectors it is both difficult and often not practical to replace palm oil. Ceasing using palm oil is also not in line with key findings and views held by organisations such as RSPO, conservation experts at Chester Zoo and many other conservation groups.

Your chance to get the facts In order to offer information to the Fish & Chip Industry and give a balanced view on palm oil, The Q Partnership has worked to bring together key organisations to deliver a one-day seminar. FriWIte - Certified Sustainable Palm Oil: Your chance to get the facts.

The seminar, which will be held on Sunday the 13th October at Chester Zoo, sets out palm oil facts from organisation

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Chippy Chat & Fast Food Magazine • July 2019

that can demonstrate why palm oil production should continue and what negative effects moving away from palm oil will have. RSPO, Chester Zoo and EFECA (Experts in sustainable forest and agricultural advice) have all pledged their time and support to share knowledge on this subject in order to give Fish and Chip shop owners wider information on 100% certified sustainable palm oil and valid reasons why palm oil should continue to be used as a frying medium and food ingredient.

Louise Marshall – Marketing Director, Friars Pride commented: “No one has stepped forward to offer the complete picture on palm oil to the fish and chip sector. There is much mis-information spread through social networks as well as our main stream media. It is important for our industry, through FriWite, to have an opportunity to find out more detail and be informed of the bigger picture on palm oil from independent experts. We hope that this event will prove popular and believe it will be beneficial in re-addressing the balance.”

Places for the event are FREE of charge but are limited. Follow the registration process online at www.friwite.com or scan the QR code on the advertisement.

You will be contacted once your place is reserved and tickets will be provided.

Spaces will be limited to two people per business.

Chippy Chat & Fast Food Magazine • July 2019

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Free Seminar: 13 Oct 2019 Chester Zoo 10am-3pm In conjuction with:

Roundtable on Sustainable Palm Oil (RSPO)

certified sustainable palm oil: your chance to get the facts FriWite is bringing the fish & chip industry a FREE one-day seminar offering fish friers and key industry leaders the alternative viewpoint on certified sustainable palm oil.

This FREE one-day event will be held at Chester Zoo and will give those attending the opportunity to listen to, and network with, Conservation Experts from Chester Zoo who are successfully working with palm plantations in Borneo, Malaysia.

Chester Zoo

EFECA - Experts in Sustainable Forest & Agricultural Advice

The seminar will include refreshments, a networking lunch and key talks from the speakers below: Fay Richards (Communications Manager (Europe & Africa)

Round Table on Sustainable Palm (RSPO)

Conservation Expert

Chester Zoo

Judith Murdoch (Sustainable Palm Oil Expert & EFECA SCSS Auditor)

EFECA

Attendees will also have the chance to find out more about RSPO (Round Table on Sustainable Palm Oil) from Fay Richards, RSPO’s Communications Manager (Europe & Africa). RSPO are the organisation working to drive certificated sustainable palm oil through the entire supply chain worldwide.

Judith Murdoch, Sustainable Palm Oil Expert & EFECA SCSS Auditor, who has worked on numerous projects linked to sustainable palm oil, will be sharing her knowledge on the reality of alternatives to palm oil and their impact on the environment, biodiversity and people.

What will you gain from the day?

Meet the RSPO face to face and find out detailed information about their work Listen to the conservation experts from Chester Zoo and hear of their successes Discover why moving away from palm oil is not the solution Learn more about using 100% certified sustainable palm oil Gain advice on how to tackle difficult questions about palm oil Q&A sessions and networking during the day

How to secure your place?

Places are limited. It is important to register your attendance. To register NOW, please visit www.friwite.com/register Or scan the QR code to complete the online form. You will be contacted by a member of the team.

FriWite – exclusively available from: Henry Colbeck Ltd Friars Pride Ltd V A Whitley Ltd www.colbeck.co.uk www.friarspride.com www.vawhitley.co.uk 482& Fast 4242 21 0191 21 Chippy Chat Food Magazine • July 2019 01733 316400 Chippy Chat & Fast Food01706 Magazine 364211 • July 2019

EXPERIENCE. PRIDE.

How to get the Best Potatoes Delivered in Scotland?

By Jim Fairfull PD Produce Director

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P

eople often ask us what make the potatoes we sell across Scotland so special. Our potatoes are the product of generations of sustainable farming knowledge. From the day they are planted to the day they reach the table of Caledonia chip lovers, carefully selected potatoes from the across the UK reflect the care and experience of our growers. Because our potatoes are grown specifically for chipping by the cream of farming families, we are dedicated to finding you the best potatoes possible.

There’s a reason the UK is one of the world’s major potato-producing countries, growing more than 5 million metric tons annually.

In fact, there are many reasons—including favourable soil, ideal growing conditions, plentiful water and an industry committed both to advancing research and technology and to sustaining the traditions that made our growers so world-renowned in the first place. The result: UK potatoes display a level of quality, consistency and variety that none can match.

Here at PD Produce we work closely with our UK growers and companies like Isle of Ely Produce to harness best practice in order to serve a consistently good chipping product to our customer 52 weeks a year.

How it all Started I have been supplying potatoes to Scotland’s chip shops for over 40 years. It all started for me in 1979 when I started in my grandfather’s business Wm Fairfull & Sons Ltd as a van boy. I've been through most things you go through in a family business, good times, recessions, and even catastrophic fires and

Chippy Chat & Fast Food Magazine • July 2019

here we are still supplying the finest potatoes around Scotland’s chip shops.

Phoenix from the Ashes On the morning of 17th August 2017 co Director Jim Collins arrived at Glasgow Fruit Market where we are based to find the market closed by Police. Flames could be seen high in the sky and seemed to be coming from our store. The next 48 hours were the hardest myself and the team at PD have ever faced.

From ground ZERO (where all was deemed impossible), within 5 hours, trucks were hired, run sheets re written, stock that fortunately was due for delivery that morning was redirected to a temporary yard unloaded and out for delivery. We didn’t let one customer down, all the chippy’s got their potatoes.

Where do PD Produce Deliver to?

PD Produce supply over 350 chip shops throughout Scotland and the North of England, with the best chip shop potatoes you can buy. Over the year over 17 million bags of chips are fried by our chip shop customers.

What Our Clients Are Saying "We have been using PD Produce for many years and wouldn’t think of having any other potato supplier for our shop. The service and quality are second to none from the whole team" Dario, Jaconelli's.

"I’ve been dealing with PD Produce for a number of years and their service is first class. The two Jim’s or as I call them "The Two Ronnies" are a couple of gentlemen always willing to oblige. The service and quality of their potato products is superior to many and their staff are always there for your every need. Great work guys keep it

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& QUALITY. up!" Ralph P, Ralph's Tasty Bites.

"Our group has been buying potatoes from Jim and his boys at PD Produce for over 12 years. They are the only supplier we would ever use for potatoes due to their quality and consistency." Crofthead Cafe, Neilston "We source all of our produce from local suppliers. As we believe this benefits our local economy. And this also helps reduce our carbon footprint as this reduces food miles." Atlantic Fast Food, Glasgow.

If you have a shop in Scotland and you are looking for continuity of supply and excellent service give PD a call. PD Produce Ltd are Scotland's largest specialist potato supplier. We are committed to providing our customers with a year-round supply of highquality frying potatoes. Our strength lies in the size of our fleet of modern trucks and our ability to service a vast client base across Scotland and the North of England, which includes restaurants, fish & chip shops and wholesale potato merchants.

With over 40 years of experience sourcing and supplying high quality potatoes PD Produce pride ourselves in being able to achieve this 52 week a year.

Combined with a punctual delivery service, friendly and knowledgeable sales team we are the go-to supplier for any caterer serious about producing top quality chips. www.chipshoppotatoesscotland.co.uk Twitter @pdproduceltd 0141 552 5559 PD Produce Ltd. 130 Blochairn Rd, Glasgow G21 2DU

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The Race for First Plaice is On! Still Time to Enter the 2020 National Fish & Chip Awards

C

elebrating the great tradition of fish and chips, the annual National Fish & Chip Awards showcase the best talent, quality and choice offered by fish and chip businesses across the UK. Rewarding excellence, the awards also put successful businesses on the map, via extensive regional and national media coverage. Now in their 32nd year, and recognised as one of the most prominent and respected seafood industry events in the UK, the awards are the ‘Oscars’ of the fish and chips world.

Established in 1988, the awards, overseen by Seafish, continue to support the wider fish and chip industry by: Rewarding individual excellence in a range of different award categories.

Playing a role in raising quality standards and providing a benchmark for all fish and chip businesses to aspire to.

Providing a robust platform from which to undertake a wide variety of media activity promoting the fish and chip sector and its many diverse facets, and to encourage the continued consumption of fish and chips amongst both the UK population and visitors to the country.

Entering the awards can also add excitement in motivating staff to be the best – and the accolade of being judged one of the best fish and chip businesses in the UK can have an enormous impact.

Media activity undertaken by Seafish in relation to the awards generates fantastic publicity for both participating businesses and the wider fish and chip sector.

Another benefit to be gained from participation in the annual awards program, is the provision of valuable performance feedback reports that are supplied post-judging, providing often very valuable impartial insight to a shop’s operations Registration and entry to this year’s awards can be completed at https://www.seafish.org/fish-chipawards Whilst some award categories have closed there are still many to have a go at including Isle of Ely Produce sponsored Field to Frier award, the winner of which has already gone on to win the top takeaway crown three times in the last few years!

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Top of the Plas!

Anstruther fish and chip shop ditches plastic

A

famous Fife chip shop ran by Robert and Alison Smith, which serves suppers in containers made from plants has been commended for its efforts to go green.

Anstruther Fish Bar’s packaging and tableware is fully compostable and takes only 180 days to break down. Straws, cups, bowls and plates which look like plastic are in fact made of plant starch. Even the gloves and bin bags are compostable.

The multi-award-winning chip shop, which has fed royalty and A-list celebrities, is the first business in the town to be named a plastic-free champion by marine conversation charity Surfers Against Sewage (SAS).

The packaging they present their famous food is 100% compostable. The disposable cups, bowls, plates and even napkins are all made from plant-based material, capable of being returned to the earth in just 180 days. These Vegware items are low-carbon, made from renewable or recycled materials, and all can be recycled along with food waste.

Community group Plastic Free Anstruther, a project formed under the SAS umbrella, presented staff with a plaque to mark the achievement.

Plastic Free Anstruther, set up last year, aims to achieve plastic-free status for the town through the SAS campaign.

Plastic Free Anstruther leader Alice Pearson said: “We were absolutely delighted to receive confirmation from Surfers Against Sewage that the Anstruther Fish Bar has met the requirements to become a plastic-free

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champion. “We hope they will act as an inspiration to other local businesses, to demonstrate that cutting out single-use plastic is achievable.

“More and more consumers are demanding that the businesses they support have given thought to this issue, and in a coastal community reliant on the health of our marine environment it is obvious why it matters. “Now we can enjoy our fish supper knowing that it isn’t damaging the sea.”

Plastic Free Anstruther meets monthly.

As well as working with local businesses the group organises regular beach cleans.

Surfers Against Sewage is a national movement which helps to tackle the 12 million tonnes of litter which enter oceans each year.As well as co-ordinating a network of plastic-free communities and schools, it oversees beach cleans across the UK.Plastic pollution is its main focus but it also works on climate change, water quality and coastal development issues.

How are you making a difference and helping the environment? Email austen@ chippychat.co.uk

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Nutritious and tasty

Traditional

FISH Roe

MAKE A DIFFERENCE. CHOOSE GUARANTEED SUSTAINABLE FISH.

Please contact your local distributor/ r/ supplier for further information.

27 Chippy Chat & Fast Food Magazine • July 2019 Chippy Chat & Fast Food Magazine • July 2019

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A Smarter Batter for Your Business Make the smart choice and provide your customers a smarter, crispier, tastier Batter!

G

oldensheaf have created a new Smart Batter that can benefit both your business and your customers.

Our Goldensheaf Smart Batter is created with a unique technology which helps your battered foods stay crispier for longer whilst containing less calories!

With the authentic taste and quality, you would expect from Goldensheaf, our Smart Batter guarantees a great eating experience for your customers.

Here at Goldensheaf we are passionate about providing quality batters to Fish & Chip shops, we are constantly looking for new and innovative technologies and mixes to create the very best experience for you and your customers. Which is why have created our Goldensheaf Smart Batter Mix. What is Goldensheaf Smart Batter?

With our unique batter technology, Goldensheaf Smart Batter Mix stays crispier for longer! Our recipe which provides a superior crispiness and boasts an even, golden colour.

Our Smart Batter Mixture has been specially created to absorb at least 10% less oil. Not only does this mean less visible oil on paper but also a saving for your business. It benefits your customers to, giving your battered products improved flavour, crispiness and holding ability.

That’s not all! As the batter is absorbing less oil, this means that the calorie content will be at least 5% lower than that of standard batters. It is also easier to mix and allows for a good and even adhesion.

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Easy to prepare and use whilst delivering a unique flavour and improved taste.

What makes Goldensheaf Smart Batter better and smarter?

As you would expect, our Smart Batter Mix is not just for fish but suitable for other proteins such as Sausages and Burgers, and anything you may be battering!

Goldensheaf believe that quality should never be compromised, no matter what the circumstance.

We have a proud tradition of excellence and popularity which means that you can rely on every product in the Goldensheaf range to be of the finest quality and to perform consistently well.

On this occasion, Goldensheaf have gone the extra mile to bring you our Smart Batter Mix which has benefits to both your outlet and your consumers. We have taken our expertise and wealth of knowledge to craft this Smart Batter.

Offering the great quality, authenticity and taste of our standard batters.

Siobhan McNickle, Senior Marketing Manager at Kerry Foodservice says “We are really delighted with this Smart Batter mix. We feel offering this batter will have benefits to consumers and operators alike. We are passionate about improving the nations favourite takeaway in any way we can, which is why we are always challenging the technology available and looking to improve our batters in any way we can. Goldensheaf Smart Batter Mix has been created with the same care and expertise of all our batters and would be a great addition to any menu!”

For more information please contact your Kerry Foodservice representative.

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Bring Me Sunshine!

There’s a new plaice to eat in St Ives!

Located on Harrison Way, Norfolk’s awardwinning Eric’s Fish And Chips brings a brand-new restaurant and takeaway to the heart of Cambridgeshire.

T

he second opening from Executive Chef Eric Snaith, Eric’s Fish And Chips St Ives offers a modern take on the ultimate British double act – fish and chips.

A TASTE OF THE SEASIDE Open daily from noon until 9pm, the classic eat-in and takeaway menu, with a modern European twist – inspired by Eric’s three-AA Rosette Titchwell Manor – showcases the best of the Norfolk coast.

Well-honed classics include sustainably caught cod, haddock and plaice – dipped and fried in Green King IPA batter and traditional beef dripping for optimum crisp – and chips (with vegetarian and gluten-free alternatives available).

Contemporary dishes such as Japanesestyle fish burgers, Kansas City wings and veggie halloumi and spinach arancini – all under £10 – provide alternative options, while homemade sauces and condiments, such as classic tartare sauce or punchy black garlic mayo, bring the ultimate flavour kick.

The perfect weekend treat for all the family, kids can choose from a dedicated menu featuring cod, fishcakes, scampi or battered sausage, with meat sourced from Dingley Dell, a farm in Suffolk.

ice cream station allows guests to create their own sundaes.

BEER AND BUBBLES A cold pint of Eric’s Fish And Chips own session pale ale, exclusively created for the restaurant by local craft brewery BrewBoard, complements the menu and is available to takeaway in growlers, the ideal match for fish and chips. For those who prefer the grape to the grain, French and English wines and champagnes selected by Titchwell Manor’s supplier Hallgarten Druitt are available by the glass and bottle. Batch cocktails such as Seabuckthron mojito are the perfect toast to summer, while homemade soft drinks like Eric’s raspberry iced tea are a refreshing non-alcoholic option.

LOOK AND FEEL Whitewashed brick exteriors and traffic orange parasols are the first to catch the eye at Eric’s St Ives, while providing welcome shade for al fresco dining.

Inside, a blue and sea green colour palette creates a subtle maritime theme evoking the Norfolk coast, while exposed brick, plush teal banquette seating and brightly coloured circular ball light fittings create a welcoming, modern ambiance. Blue, teal and white tiles with pops of orange – a signature feature of each Eric’s Fish And Chips site – and large, vintage-style letter board menus hark back to the traditional seaside chippies of the past. www.ericfishandchips.com

SWEET SCOOPS For those looking for a sweet ending to their meal, seasonal gelato and sorbet created in collaboration with East Coast Gelato is on offer, with flavours ranging from parma violet to passion fruit ripple and vegan banana cream. Custom toppings such as caramelised cornflakes are the perfect garnish, while a dedicated 30

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Chicken Train

NONSTOP FLAVOUR The Chicken Train Breader and Mill Dip Range has been developed to help create the highest quality, most delicious products quickly and easily.

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ALL ABOARD THE CHICKEN TRAIN!

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KFE – Rockets Ahead!

From inside of one of Plymouth’s most iconic buildings, the glassblowing house on the Barbican, comes the cities latest addition to fish and chips.

O

wner Phil Thompson took over from what had become a tired restaurant and, having previously co-owned the multi-award winning Harbourside Fish and Chips for 7 years, had no hesitation in converting it into a more modern eatery in early 2016.

“It was a real position A site” explains Phil. “It’s a site that has always had great potential. It offers stunning views across the harbour and once the planning had been confirmed for the takeaway, boasts an amazing footfall. Being so close to the water is the perfect place to enjoy fish and chips.”

When asked why he had chosen KFE to provide his new range Phil said

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“Simply put they’re the best. Having been a previous customer at Harbourside I’ve always been impressed with the customer service not to mention the power and efficiency of the equipment.

My favourite part of the set-up is the new Swiss grill. No cross contamination and less oil absorption is making the grilled options ever more popular. I’ve always been a massive fan of the basket frying system as it offers speed in busy periods and portion control.”

The Harbour is able to offer every option from its menu as gluten free as Phil opted to have a separate pan to cook all gluten free options in. When asked why he had opted for two types of grill (char and flat grill) he replied, “I spend so much time eating in here myself I wanted as many option as possible! It provides healthier options and I can enjoy more varieties of local fish.”

The restaurant has gone from strength to strength and in Spring of 2019 Phil expanded the business with the opening of The Harbour in St Ives. Nestled in the Old Lifeboat House the restaurant is another amazing building that Phil has turned around and offers customers wonderful views over a tantalising menu.

KFE were proud once again to be the range of choice when he installed a Kiremko 6 Pan HE Allegro Wall Range.

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WE’RE VERY EXCITED to be launching our new website and Kiremko brochure

Visit www.kfeltd.co.uk to download the new Kiremko brochure and to check out our new content

Meet the team

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Downloadable Brochures

Training Videos

Events Calendar

Latest news

The range company of choice for award winning fish shops Chippy Chat & Fast Food Magazine • July 2019

Chippy Chat & Fast Food Magazine • July 2019

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We Are Premier

Premier 1 Filtration - Goes from Strength to Strength

By Steve Calvert

H

ello, my name is Steve Calvert! I joined Jeff and Moira Stephenson in Premier1 Filtration in the early summer of 2017. I quickly realised the potential of the company. When Jeff mentioned his interest to retire, I didn’t hesitate in securing an amicable deal and bought the company in Sept of the same year. Since then P1F has renegotiated our agency contract with the leading UK filter media manufacturer, doubled our sales of filter systems to frying range suppliers and increased our customer base by 30%.

The A-Team The first thing on the agenda was to strengthen the P1F team with additional staff for sales and warehouse logistics.

Martina Cuccunato came on board in Jan 2018 as our Finance/accounts manager.

Martina is also fluent Bi-lingual, Italian and English.

Our new sales manager, Graeme Kitching has proven to be a great asset since he joined the team in June 2018 and has boosted sales. Sarah Robertson our telesales lead has become more involved in our stock ordering and control and has continued to be invaluable to the company.

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Online An important sector for improvement was the ease of access to online sales, which has proven to be a winner with our customers. Check us out on www. premier1filtration.com and save 50% on shipping costs.

Leading the way on Merit P1F had long been, the sales agent for Merit Processing Ltd, the manufacturer of the Merlin filter machine and supplied filter media to a small customer base.

When the directors of Merit asked if I would be interested in the company, it was an easy decision to add this company to the P1F portfolio. I bought the company and partnered with John Green, who has a vast experience with filter machine manufacture. The addition of a manufacturing arm allows us to maintain high quality and a UK based manufacture.

The company “Merit processing” was rebranded “Merlin Filtration” to follow the strength of the Merlin name. Sales and manufacture were split, to allow the companies to utilise their strengths and focus more efficiently on customer needs.

The synergy of the two companies has Chippy Chat & Fast Food Magazine • July 2019

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League! (Thanks to You!) allowed innovation of new machines and filter systems. Since buying Merlin in July 2018 we have the new Merlin Electra Sieve, a hand portable machine that sits directly in the frying pan at full frying temperature.

Its function prolongs the oil life of busy shops between filtering operations and more importantly maintains a constantly high food quality.

Out & About We love to get involved with industry events and will be doing lots more in the future. See you at the Isle of Ely Open Day on September 8th, plus the NFFF Ball too on Sept 29th.

On behalf of the P1F team I would like to thank all customers & suppliers for your loyalty and continued support.

We are Mobile

Thankyou

We have also developed the Merlin Mobi-20, a 20 Litre compact portable machine predominantly for the mobile catering sector and mobile filter servicing companies. The target was a lighter more compact modular unit. Easy to carry and pack. It is ideal as it splits into 3 sections making it easy for handling and storage It is already proving to be a winner.

Steve Calvert (M.D.) Premier1 Filtration & Merlin Filtration We are proud to supply some of the best shops in the country with our products.

No one was more pleased than us to see Krispies of Exmouth win the Seafish Fish and Chip Shop of the Year title in 2019.

Our products are tried and tested by many more award winners too including Magpie, Fish‘n Chick’n & Deep Blue.

Merlin Magic Continues Of course, the time proven “MERLIN Top Fry and successor The MERLIN Master Fry” continue to dominate the in the Edible oil filtration sector in performance, reliability and build quality.

Premier1 Filtration also works with major names in Frying range manufacture, supplying filtration systems for installation on new ranges.

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To learn more about us and our range of products. For your filter media needs servicing, repairs, spares and assistance, please call us on 01325 377189.

Chippy Chat & Fast Food Magazine • July 2019

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AfishionadO!

O! Fish Kelapa Gading North Jakarta North Jakarta (Indonesian: Jakarta Utara) is one of the municipalities of the Indonesian capital, along the Java Sea coast, and the location where Jakarta began to take shape

O!

Fish is a restaurant that provides a variety of seafood dishes with fish-based main dishes.

Not only concerned with taste, O! Fish also has design flair that attract visitors. O! Fish presents minimalist and modern nuances combined with monochrome colour furniture.

O! Fish Kelapa Gading is in a two shophouse that is minimalist but still cosy. The 1st and 2nd floor spaces are dominated by furniture and also black and white decorations.

More fish and chips? Yes,

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please. After a successful first venture in Gading Serpong, O! Fish recently opened a second outlet in Kelapa Gading area.

It is situated a bit far and away from the hustle and bustle of Gading Boulevard area, near the Grand Orchard housing complex, giving you a chance to explore another side of Kelapa Gading.

O! Fish Kelapa Gading is built of three floors, bigger than its first home, but still offering the same tasty menus we’ve become familiar with.

The first floor is where you can find the coffee bar area, while the second floor is all for seatings.

Smokers and natural light hunters can head up straight to the third floor. The monochromatic space feels alive with pops of fun colours from the fish murals, bright yellow “Hey You” banana neon lights,

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and green potted plants. Overall it feels casual, yet very well-put together.

Now into what you’ve been waiting for.

The food. You’re going to find a selection of yummy crustacean dishes. For tried and tested classic flavours, give the fish and chips—with a choice between dory or cobia fish—a go. Our favourite to complete the dish: the sinful and buttery cream sauce. Or if you’re feeling like eating something hot, pick the recent addition to O! Fish: fresh prawns, squids, and clams tossed in a spicy garlic butter sauce.

For the complete experience, end your meal with a slice of Ondeh Cake, two-tier pandan cake covered with coconut milk buttercream.

With O! Fish, you know exactly what you’re going to get. Tasty flavours, decent portion, and affordable price.

Those three are ultimately what will keep people coming back for more. We, for one, will definitely be a repeat customer if the location is closer. In other words, O! Fish, what if you guys open another outlet in the middle of the city? But for now, congratulations to Dion Wiyoko for the second outlet of O! Fish. In case you are unaware of this fact, the talented Indonesian actor is the one of the men behind this restaurant and the yummy cakes are made his lovely wife Fiona Anthony. We look forward to seeing more O! Fish-es in the future.

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Nelly Celebrates her 100 Years at Harbour View Family travels from Canada to sample award winning fish and chips

< Nelly (centre) with son, Ian and staff members Ashleigh (left) and Emma (right)

B

orn and bred in the fishing town of North Shields, 100-year-old Nelly Telford has celebrated her milestone birthday by inviting her family from Canada for fish and chips at her favourite restaurant.

Nelly likes nothing better than a visit to The Harbour View in Seaton Sluice to sample her favourite food.

The restaurant, voted the fourth best in the UK by Trip Advisor regularly has queues of people waiting for their food and celebrities including Ant Mcpartlin and

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the Hairy Biker have been known to pop in for their food.

Nelly’s son, Ian also from North Shields said: “We discovered Harbour View about a year ago and now we go almost every Friday for lunch. The quality and size of the fish is amazing, so much so that we invited my mother’s sister (Sylvia aged 93) to try them when she came back to the UK from Canada to celebrate the birthday.

Everyone was astonished as they hadn’t seen anything like it in Canada.”

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FlavOil High Oleic Sunflower Cooking Oil

PD Produce Stocks Flavoil In Scotland!

FlavOil are excited to announce that PD Produce is now a premier agent for FlavOil High Oleic Oil in Scotland.

PD are a highly successful operation that has served the whole of Scotland with chipping potatoes for fish and chip shops and takeaways for over 40 years!

If you would like to try Flavoil’s High Oliec Sunflower Oil call PD on 0141 552 5559

www.chipshoppotatoesscotland.co.uk

Better in Every Way 39

207 REGENT STREET LONDON ENGLAND W1B 3HH

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O T A H VE LR E R EA TI HA DY CK LF E G TS O N E!

Come Down to Get Your FREE Tickets! Isle of Ely Industry Open Day Isle of Ely Produce and Chippy Chat are to once again open their doors to chip shop owners and managers in 2019, to show you why you should be asking for Isle of Ely Produce merchanted potatoes!

By Austen Dack

L

ast year the day was invaluable not only did chip shop owners and staff see first-hand the journey a potato makes (from seed through to field & farm) before it reaches their shops, but they also found out first hand of what the 2018/19 potato crop was fairing, giving them heads up on both expected cost and quality of the crop.

This year we plan to let you know how the 2020 crop looks and also of how we are looking to new varieties which can grow in ever changing environments It was also a day for fryers to get together in an unique environment and exchange tips, try new products and also listen first hand to presentations across the day from industry experts.

In 2018 we had over 120 friers and suppliers join us for one of the best industry days out of the year and 2019 we already have lots of owners and friers registered to attend.

The event will be held on Sunday 8th September (9.30 am start) in Ely, Cambridgeshire and will be available on a first come first served basis. It is FREE for all chip shop owners and managers.

The day is once again supported by the NFFF. It is an important day for suppliers too, as much of the day will be spent exchanging ideas from across the industry, and attendees are given key time to talk to sponsors/exhibitors on the day.

In fact we are offering suppliers a great rate to attend on the day to come and show friers what they do. With prices from just £249, (to help us pay for the day) why not come and display your products. If you need a bigger space please call/email us and we will tailor the package to your needs.

Already we have a great line up of speakers pencilled in including National Fish and Chip Takeaway winners Krispies, Malachy Mallon, Field to Frier winners Papa’s, DWYFF Lauren Kellaway, Mark Drummond & more Premier Sponsors for the day already include Middleton Foods, Kerry Food Service, Drywite, Pukka Pies, Seafood from Norway, Seafish (and Seafish

Expect to see a plethora of top industry speakers on the stage

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North West

Chippy Chat & Fast Food Magazine • July 2019

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North West

Anthony Swift (Liverpool) Reliable daily deliveries throughout the North-West Guaranteed quality supplies throughout the year.

Specialist supplier to fish and chip shops

0151 526 5318 aj.swift@live.com

the Farm!

Call the Potato Professionals Today

Delivering quality potatoes throughout your region

Bridlington Scarborogh Pickering

Pontefract Wakefield Bradford Leeds LANCASHIRE

EAST YORKSHIRE

WEST YORKSHIRE GREATER MANCHESTER

HA MS

SH IR

LINCOLNSHIRE

A FF ST

E

OR

NOTTI NG

BY

CHESHIRE

Thorne Barnsley Sheffield Doncaster Rotherham Goole Grimsby

HIR E

SOUTH YORKSHIRE

D ER

Training) , PJ Lee & Sons, KFE & Wrapped InsurancePlease contact me if you would like to sponsor speak and/or exhibit?

Also, included in the day will be an educational visit to AL Lee & Sons’ potato farm in Cambridgeshire. Isle of Ely Produce sell potatoes through merchants across the UK. Make sure you ask your supplier what potatoes they have that come via Isle of Ely Produce.

In the evening many people stay on in Ely and meet up later for a meal and a few drinks whilst discussing the latest trends in the industry and how everyone can get involved with promoting fish and chips!

If you would like to attend the event please email austen@chippychat.co.uk (as a chip shop) or exhibit/sponsor please call Austen Dack on 07863 123 929.

Maximum 4 FREE tickets per shop.

NORTH YORKSHIRE

D SH IR E

Mansfield Ashbourne Notts Derby Dronfield

LEICESTERSHIRE

North Lincolnshire Scunthorpe

Established 80yrs Fixed price contracts available Potatoes replaced within 12hrs in the unlikely event of you being dissatisfied All batches rigorously checked and test fried Ring today for your free sample Area Covered

Lomas Potatoes

01909 562327 07932 155677 (Andy)

(3 lines)

(S,Yorks, N,Yorks, Notts)

07703 263033 (Garry) (E,Yorks, N,Yorks, W,Yorks)

allomas@btconnect.com

Midlands, Wales & South-West

P o t a t o e s

L t d

Now Supplying North and West London Mitchell Potatoes (Estab 1883) is proud to be one of the UK’s longest established potato merchants, a record built on quality and reliability.

Expect to see big names from the industy

Consistent quality: Our large supplier base and vigilant quality control helps provide consistent quality all year round.

Punctual deliveries: We run a fleet of modern vehicles with 24hr breakdown assistance.

Annual fixed price contracts: We offer fixed price contracts to help you manage your budget without the worries of price fluctuations.

We stock all frying varieties.

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Call: Graham White T: 07855 940013

Chippy Chat & Fast Food Magazine • July 2019

01926 633 323

www.mitchells-potatoes.co.uk @mitchellpots

Chippy Chat & Fast Food Magazine • July 2019

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Mitchell Potatoes

Good Things Come in Threes ….

The Crew at Catch Fish and Chips in Ashford, Kent, are frying high after being presented with a 5-star National Federation of Fish Friers (NFFF) Fish & Chip Quality Award, a TripAdvisor Certificate of Excellence 2019

and scooping a top “A” rated accreditation by Coeliac UK for their Gluten-Free fish and chips.

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n receiving the news Catch Fish and Chips Director Martin Brown said, “Shop Manager Kevin Hill and the Catch Crew are passionate about the quality of the food they serve. They are highly professional in every aspect of running the business, from the care they take over the ingredients they use to the hygiene standard and friendly, positive customer service. The business systems they have in place ensure they are in full control of business administration too and I congratulate them on achieving this prestigious accolade.”

To qualify for the NFFF Award, Catch went through an inspection by an NFFF Approved Assessor who assessed the shop’s presentation, hygiene and cleanliness, staff training, equipment, frying and sales skills and most importantly the quality of their freshlycooked fish and chips.

Catch Fish and Chips are equally delighted having also been awarded an “A-rated” accreditation by the Coeliac Disease Charity, Coeliac UK for the preparation and serving of Gluten-Free foods at their Eureka Place takeaway.

Every Wednesday and after 5pm on Saturdays, the freshly-cooked taste of Catch Fish and Chips attracts Coeliac Disease sufferers from far and wide who can enjoy fish and chips with the full knowledge and assurance they will not suffer any side effects. Coeliac UK

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Chippy Chat & Fast Food Magazine • July 2019

assessed Catch Fish and Chips glutenfree foods and how they are prepared and gave a glowing top-rated accreditation.

Gluten-Free menu options at Catch Fish and Chips include Fish and chips, Fish roe, Fishcakes, Sausages, Chicken quarters and Mushy peas.

The Catch Crew are also thrilled by the loyal support of customers who have voted on TripAdvisor to earn the takeaway a Certificate of Excellence 2019.

Shop Manager Kevin Hill said that the popularity of Catch Fish and Chips continues to grow across the region. “Our cod and haddock is from the Barents Sea; an MSC certified source and comes direct from the Norwegian vessel, Granit. Our potatoes are top quality; supplied by a specialist grower in the East of England which I visit during the growing season,” said Kevin. “I am proud of the Catch Crew and the high standard they achieve in the running of the business and thank them for their commitment to quality, recognised by this important Award.”

“Coeliac Disease sufferers must have a strict no-gluten diet and since introducing Gluten-Free options, demand has increased significantly,” added Kevin.

“The feedback we get from customers who suffer from coeliac disease is that they can enjoy the delicious taste of Catch fish and chips with the full confidence that they are safe to eat,” said Kevin. “We serve G-F all day on Wednesdays and after 5pm on Saturdays, so when we received and “A-Rated” accreditation from Coeliac UK hotlyfollowed by the news of our NFFF Quality Award, we were just bowled-over.”

For more information contact Martin Brown or Kevin Hill, Catch Fish and Chips, Unit 5 Eureka Place, Trinity Road, Ashford, Kent, TN25 4BY. 01233 662222. www.catchfishandchips.net Chippy Chat & Fast Food Magazine • July 2019

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The Chip Barons’ Ball is Back

Once again, the Chippy Chat Ball is back and will be held at the Holiday Inn Peterborough*.

With space for over 200 people we are once again planning a great party for our industry. The date for you to save is Sunday 1st December 2019.

It will be a real grand occasion where you can catch up with all your friends and colleagues and also let your hair down too.

Last year 8 out of the top ten fish and chip shops in the UK chose to attend with many other previous winners in attendance too.

Not only is it a Great Christmas party, it has become the warm up party to the National Fish and Chip Awards!

We have TOP farmers, friers and suppliers all under one roof!

Places for this event are already limited many people who attended in 2018 have already pre-booked.

Chippy Chat + members will receive precedent for tickets and a discounted rate too. Many members saved the membership alone with this reduced table cost! Prices are

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Chippy Chat & Fast Food Magazine • July 2019

£66 a ticket or a table of ten for £600 for CC+ members. Normal prices are £72 and £648 for a table of ten!

We have some great sponsorship packagers available too for the Ball please email austen@chippychat.co.uk.

Last year’s sponsors included Seafood from Norway, Blakemans, KFE, BD Signs, PJ Lee & Sons, Isle of Ely Produce, Drywite, Friars Pride, Smales and Kerry Foods The high quality three course meal will also feature the voice of the stars Pete Jay, a surprise band (to be announced) and then a great disco for those who wish to party the night away.

We will also have a special rate at the hotel for staying over too which will include breakfast. Car parking & wi-fi will be FREE. For tickets email austen@chippychat. co.uk or call him on 01353 658216 For rooms call the Holiday Inn Peterborough and quote CH7 or Chippy Chat on 01733 289900. *Holiday Inn Peterborough West, Thorpe Wood, Peterborough PE3 6SG **Tickets ordered for the ball and paid for are non-refundable.

Chippy Chat & Fast Food Magazine • July 2019

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DeactiVATe! A Norwich takeaway owner has launched a petition to get tax removed from fish and chips.

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t’s a Friday night favourite but due to increasing fish and potato prices Paul Slater, who owns the Long John Hill Fish Bar, Norwich fears fish and chips may soon become too expensive for many to regularly afford.

Now, in the face of rising costs and in a bid to reduce costs to the consumer, the 48-year-old has set up a petition calling for VAT -which is 20pc- to be taken off fish and chips.

Mr Slater who has run the Long John Hill takeaway for five years and who has been in the fish and chip business for 15 years said that during that period he had seen the price of cod and haddock “go through the roof”.

Putting the increase of fish prices down to a combination of the weak pound, Brexit and fishing quotas Mr Slater said: “At the end of the day if prices continue to go up, and I’ve heard they’re going to over the next few months, then we’re going to be a in place where fish and chips is a very expensive meal, “Fish and chips have been a part of British heritage for many years, I think it’s a tradition on a Friday, people head down to the fish and chip shop and it’s a lovely meal,” he said.

Adding that as the price of the fish and chips increased so did the profit the government made from VAT on the meal Mr Slater said: “We need to do something as a business and an industry to reduce the cost [of fish and chips] and I think a big chunk of that is VAT. “It’s important that people understand what’s happening with regards to fish prices at the moment, they need to understand why prices are going up and a big part of that is VAT as well as sustainability and getting people to try other fish.”

Adding that many of his customers hadn’t realised VAT was added to fish and chips, Mr Slater said once they did, people were often happy to sign

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the petition. He said: “A regular cod and chips from here is £6.50 but £1.10 of that is VAT, [when you explain] to the customers that £1.10 of their cod or haddock is going to the government, they’re very keen to sign up and push the petition forward.”

The petition which needs to receive 10,000 signatures (currently at 1500) in order for to to be discussed in parliament can be found here. https:// petition.parliament.uk/petitions/253797 Are you petitioning your customers for any reason? Contact austen@chippychat.co.uk

Producing Quality Cambridgeshire Potatoes MarisProducing Piper - MarkiesQuality - Divaa - Agria Cambridgeshire Potatoes Our strength is continuity of supply Maris - Markies - Divaa - Agria CallPiper your local wholesaler today Our strength is continuity of supply Call your local wholesaler today and ask for PJ Lee Potatoes

Chippy Chat & Fast Food Magazine • July 2019

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Just Read!

This £400 saving will make you Appy Online ordering seems too expensive. Is it profitable for my business?

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ith the rise of online ordering for takeaway food, the idea that it can actually cost you money has become a popular thought process for many business owners, but is this really the case?

When done correctly, online ordering can be very profitable. The trick is understanding the costs of receiving the orders and the long-term effect on your business, and then making the right choice about how you implement online ordering.

In the example below, we look at what using an online ordering platform could cost you for every order you receive through them.

Ordering Portal Charges: • 20% commission on order value (average) • 50p admin per order • VAT added to total cost Using the figures above on a single £20 order: • 20% commission = £4 • A charge = £0.50 • VAT on charges = £0.90 • TOTAL CHARGE for £20 order = £5.40 This example shows that on a £20 order you only receive £14.60, which means in total you have paid a whopping 27% to receive the order.

If you multiply this by 200-300 orders a month you can see that you are giving away £1000’s a month in fees to receive your online orders this way.

The arguments for using online ordering portals vary between ‘they do everything for you’, ‘they bring you more customers’, ‘it isn’t any cheaper to do it yourself’ or ‘it is too expensive to get your own service’. The truth is very different, and many of these arguments are myths, probably started by the online ordering portals themselves.

A study done by one of the online portals, during their merger with another business, states that around 80% of customers would probably order direct from the businesses they listed, even if they didn’t use the portals. This means that up to 80% of the orders you could receive from using an online portal, would have come to you anyway, so why are you giving away up to 27% of your order for an

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existing and regular customer? The simple answer is you shouldn’t!

The alternative to the online portals is getting your own online and mobile App ordering system that allows you to offer the same kind of convenience and freedom to your customers, but you receive the orders, and more importantly, all the money, direct to your bank.

App4 already works with hundreds of food businesses across the UK, with many Fish & Chip Shops included in that list. We provide each business with their own individual ordering system, fully branded and customised to their requirements, for a fixed monthly fee with NO commissions, admin fees or hidden extras.

We have been providing our service for over 5 years now and our customers generally save over £10,000 a year in online ordering fees, they see an average increase in customer spend of around 20% and over 50% of our customers have recommended us to another business.

We try to make the process of getting your own online ordering as simple as possible. Once we have a copy of your menu and logo, we design everything for you to check and sign off. Once you’re happy with the look and feel we build your App, populate your menus and supply you with the equipment to get going.

Finally, we provide full training on using the system and we start marketing your new service using social media to get people using it. As part of the package we also include some physical marketing materials, to help you promote in store and to your regulars.

We have teamed up with Chippy Chat to offer an exclusive package to all their readers, so you can start saving £1000’s a year and get the most out of online ordering. If you join App4 before the 30th June, and use code ‘CHIPPYCHAT6’ when signing up, we will give you the first 6 months half price on our App & Website package, saving you almost £400.

To f in d ou t more p lea s e v is it www. app4takeaways.com/chippychat6 or call 01332 742514. Please remember to quote ‘CHIPPYCHAT6’ to get the full details of the offer.

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Fixed fee of £100 + VAT per month & 0% commission FOR EVER!

Call: 01332 742514 Visit: www.app4takeaways.com 47

Chippy Chat & Fast Food Magazine • July 2019

Chippy Chat & Fast Food Magazine • July 2019

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How Do You Rate?

Britain’s lowest food hygiene ratings revealed by area & town!

More than one in 15 establishments across England, Wales and Northern Ireland have a food hygiene rating of two or lower.

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n Birmingham alone, one in five establishments have an appalling rating of two or under, however Walsall has emerged as the town with the poorest overall rating in the UK, with an average

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score of just 3.68 out of 5 across its entire food offering.

A shocking rating of two or below means that urgent improvements surrounding the eatery’s facilities and handling practices are required.

Out of all the eateries, takeaway joints were the biggest offenders as more than one in nine have a cause for concern rating of under two. The announcement follows Just Eat’s pledge to remove all restaurants with zero hygiene rating from its platform and provide funding to its establishments with a rating of two or lower to get up to the satisfactory level.

The findings come from High Speed Training’s new report that analyses data from the Food Standards Agency and Food Hygiene Rating Scheme to provide an overall picture of how 250,000 of Britain’s food establishments compare on a regional and national level.

See how your town/city has done! www.highspeedtraining.co.uk/hub/ food-hygiene-ratings-report-2019 Do you have a ratings story? Email austen@chippychat.co.uk Chippy Chat & Fast Food Magazine • July 2019

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Want to Make a Perfect Chip? Ask for Goldies!

PD PRODUCE Scotland PD Produce supply over 350 chip shops throughout

Scotland, with the best chipping potatoes you can buy. Over the year that’s over 17 million bags of chips fried by our chip shop customers.

Ask for Goldies!

Goldie’s are PD Produce’ own brand of first-class chipping potatoes. Goldie’s chipping potatoes are carefully selected and scrupulously tested from farms across the country for the best peel, fry colour and most importantly taste! Only the best makes it into the Goldie’s bag!

Call PD on 0141 552 5559 www.chipshoppotatoesscotland.co.uk 49

Chippy Chat & Fast Food Magazine • July 2019

Chippy Chat & Fast Food Magazine • July 2019

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FIND YOUR NEW BUSINESS WITH THE ‘REEL’ EXPERTS Buyer demand is particularly high around this time of the year and we have seen significant levels of interest in fish and chip businesses. With over 25 years of experience in the sector, we provide a professional and honest approach to selling your business.

CURRENT OPPORTUNITIES ANCHOR CHIPPY, LINCOLNSHIRE

(46352)

£274,999 •

Turnover in excess of £375k

•

Well-established traditional English fish & chip takeaway

•

Excellently fitted throughout

•

Prime trading location in a sought after seaside resort

VANLOOYS, ESSEX

(45659)

£233,000

MIDDLETON FISHERIES, WEST YORKSHIRE

• •

Leasehold business including five bedroom accommodation

•

Excellent condition throughout

•

50/60 cover restaurant

•

Owner run with superb reputation

(46636)

£199,999 •

Traditional English fish and chip takeaway

•

Deceptively spacious 2 bed self contained accommodation

•

Fantastic growth potential

•

Private care park

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Chippy Chat & Fast Food Magazine • July 2019

Chippy Chat & Fast Food Magazine • July 2019

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TO BUY: 0844 2488 259 TO SELL: 0844 2488 260

TO BUY: 0844 2488 259 TO SELL: 0844 2488 260

CONFIDENTIAL SALE

FISH & CHIP SHOP WITH CONVENIENCE STORE

MINNIS BAY FISH & CHIPS

SILVER STREET FISHERIES

GWENT

Reference: 46616

Reference: 47014

£149,999

> Turnover in excess of c. £220k > Well-established fish & chip shop restaurant / takeaway > Presented in excellent condition

> Fantastic growth potential > Impressive traditional English fish & chip takeaway > Immaculately fitting including new range in 2016

CROWN FISHERIES

RELAX FISH BAR

KENT

Reference: 46326

> Turnover in excess of £4.5k p/w > Convenience store weekly turnover in excess of £8k > Excellent location

£149,950

NORTH YORKSHIRE

£60,000

RECENTLY SOLD

CONFIDENTIAL SALE

FISH & CHIP SHOP CHESHIRE

WEST YORKSHIRE

LEICESTERSHIRE

Reference: 46469

Reference: 46062

Reference: 46263

> Weekly turnover in excess of £6k > Exceptional English fish & chip takeaway traditional fish bar > Truly enviable reputation

> Weekly turnover in excess of £7k > Well presented throughout > Fantastic scope to increase turnover

> Weekly turnover in excess of £5.8k > Self contained 2 bed accommodation > Excellent reputation

JOHN’S FISH & CHIP SNACK BAR

NORTHOWRAM FISHERIES

THE CHIPPY

MERSEYSIDE

WEST YORKSHIRE

Reference: 45924

> Annual turnover in excess of £99k > Fantastic scope to increase turnover > Excellent trading position

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Reference: 46850

> Weekly turnover in excess of £1.6k > Traditional fish & chip takeaway > Well fitted with valuable equipment

Chippy Chat & Fast Food Magazine • July 2019

LANCASHIRE Reference: 45697

> Weekly turnover in excess of £2k > Self contained 3 bed accommodation > Excellent reputation

Chippy Chat & Fast Food Magazine •POWERED July 2019 BY 51

www.kingsbusiness.co.uk Kings Business Kings Commercial

@Kings_BT

.co.uk

WIN A LUXURY HOTEL STAY OR EXPERIENCE

Your customers deserve the best and so do you For every 10 boxes you purchase from our Q range of premium quality vegetable frying oils between 1st July and 30th August, we will automatically enter your name into our Q Premium Vegetable Oils prize draw for the chance to win one of 12 Gift Vouchers worth £250 each, redeemable at www.luxuryhotelbreaks.com, so you can enjoy a luxury hotel break or experience at a range of fabulous locations throughout the UK.

CHOICE • PERFORMANCE • QUALITY For full terms and conditions please visit our websites. The prize draw promoter is the Q Partnership. Prize draw entrants must be UK residents aged 18 or over. No monetary value will be given instead of vouchers.

Exclusively Available from:

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www.colbeck.co.uk www.friarspride.com www.vawhitley.co.uk Chippy Chat &0191 Fast Food Magazine • July 2019 Telephone: 01733 316400 Chippy Chat & Fast Food Magazine July 2019 Telephone: 482 4242 Telephone: 01706•364211

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