A MESSAGE FROM the CEO It is our mission to serve our neighbors.” ”
At ChristianaCare, our mission is simple, yet profound: We take care of people. In our hospitals and practices, and throughout the communities we serve, our nearly 14,000 caregivers serve as expert, caring partners to help people achieve their best health. We serve together, guided by our values of love and excellence to deliver care that is high-quality, safe, accessible, equitable and affordable.
For the love of health!
President and Chief Executive Officer
BEST CARE CLOSE TO HOME
With locations in Delaware, Maryland, New Jersey and Pennsylvania, ChristianaCare offers primary care, right in your neighborhood. We serve as your medical home so you can build relationships with your health care providers. For physicals and sick visits, preventive screenings and immunizations, and treatment for common conditions like diabetes, "we are there for the whole family," said Family Medicine caregiver Bridget Peters, D.O., Ph.D., with expertise in pediatrics, adolescent health and adult medicine.
303,020 PRIMARY CARE VISITS PER YEAR
” ”
LIFESAVING HEALTH CARE
After two strokes in early 2023, Everett Lacy temporarily lost his ability to speak and write but never lost his ability to connect with people. His positive attitude steered his recovery, supported by ChristianaCare rehab therapists Bridget Callahan and Bridget DiMaio, affectionately called “the Bridgets.” With their expert help, Everett regained his speech and fine motor skills. “They never gave up on me, so I didn’t either,” he said. Inspired by Everett, the Bridgets organized a fundraiser, raising nearly $41,000 to support outpatient rehabilitation for stroke survivors.
I got a second chance.”
LOCAL EXPERTS, NATIONAL RENOWN
THE BEST CARE
I'm getting the care I need right here near home.” ”
F or Ladonna Behnke, family is everything. After being diagnosed with advanced colorectal cancer, she felt spending time with loved ones was an important goal. “Because we are a cancer treatment and research center, we look beyond the conventional,” said medical oncologist Philip Margiotta, M.D. “We were able to offer a novel targeted approach that proved to be effective for a longer period and without the debilitating side effects of chemotherapy.” That means Ladonna can do what matters most in her life.
INNOVATION & RESEARCH
MAJOR DISCOVERY FOR COLORECTAL CANCER TREATMENT
S cientists led by Bruce Boman, M.D., MPH, at ChristianaCare’s Helen F. Graham Cancer Center & Research Institute have discovered an enzyme called CYP26A1 that links two pathways in colorectal cancer, offering new treatment possibilities for advanced drug-resistant cases.
Our goal is to find more effective therapeutic targets.”
TRANSFORMING HEART HEALTH FOR BLACK PATIENTS
T he Center for Heart & Vascular Health, in partnership with Story Health, is revolutionizing care for Black patients with heart failure and hypertension. Dedicated health coaches and a digital platform have led to a significant increase in adherence to medical therapy and reductions in hypertension, decreasing disparities between Black and white patients, said Medical Director Kirk Garratt, M.D.
We are deeply committed to eliminating disparities and achieving health equity.”
in average systolic blood pressure levels after 90 days 13% DECREASE
DELAWARE’S FIRST POINT-OF-CARE EEG SEIZURE PROGRAM
C
hristianaCare has launched Delaware’s first Ceribell point-of-care EEG monitoring system, which can rapidly diagnose and manage seizures, including “silent seizures,” cutting diagnosis time from hours to minutes and accelerating lifesaving care for critically ill patients in our NeuroCritical Care unit.
1,000+ STUDENTS
30+ SCHOOLS
GENE EDITING EDUCATION PROGRAM
GENE EDITING BREAKTHROUGHS
C hristianaCare’s Gene Editing Institute is revolutionizing health, with researchers like Kelly Banas, Ph.D., leading CRISPR breakthroughs, pioneering cancer treatments and inspiring future scientists with Gene Editing 360™ and CRISPR in a Box™
CRISPR research will change the landscape of health care for decades to come.”
ChristianaCare includes three hospitals, three planned neighborhood hospitals, an extensive network of primary care and outpatient services, home health care, urgent care centers, a freestanding emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center, regional centers of excellence in heart and vascular care, cancer care and women’s health, and the pioneering Gene Editing Institute.
500 PEOPLE SUPPORTED AT THE HOPE CENTER
180 SITES WITH PRIMARY, SPECIALTY, LABS, IMAGING
1,468
195,000
8,300
s
1,600+
We are committed to improving the health — and hope — of our neighbors.” ” GAME-CHANGERS in OUR COMMUNITY ChristianaCare saved my life.” ”
Medical care accounts for only 20% of a person’s overall health — the rest is influenced by where they live, their environment and other conditions that make up their daily lives. Stark differences in these factors, known as “social drivers of health,” can lead to big differences in lifespan and disease risk. ChristianaCare is a catalyst in addressing social drivers of health — the other 80% of health care — in the communities we serve.
ADDRESSING SUBSTANCE USE DISORDER
ChristianaCare is a leader and partner in our patients' journey to recovery with community-forward programs including with Project Engage, in which peer counselors engage with hospital patients to discuss treatment for their substance use disorder (SUD). Other programs include the Project Recovery Outpatient SUD treatment program and Addiction Medicine Consult Service supporting hospital patients. We also have an expanding partnership with behavioral health units of Delaware police departments to help community members with SUD access the appropriate level of care.
Project Engage has served 13,000 patients and conducted 27,000 patient engagements, 60% of these engagements referral to community SUD discharge since the program ChristianaCare's Addiction Consult Service served in 2024 for opioid withdrawal transitioning to medication opioid use disorder.
UNIQUE RESPITE AT THE HOPE CENTER
The Hope Center Medical Respite Program cares for patients without housing who are too medically fragile to stay in a traditional homeless shelter but do not require inpatient hospital services. Through an agreement with New Castle County, ChristianaCare uses 36 beds for medical respite at the Hope Center, a transitional living facility that houses nearly 500 people experiencing homelessness. ChristianaCare also offers primary care to all Hope Center residents. Since 2022, the staff, with clinical lead Ben Golden, M.D., has supported more than 2,000 patient encounters.
Safe, high-quality care in our patients’ languages
20 LANGUAGES INTERPRETED BY OUR ...
118 QUALIFIED MEDICAL INTERPRETERS
40 LANGUAGES INTERPRETED BY VIDEO
200+ LANGUAGES INTERPRETED BY PHONE
‘HOPE BEYOND WHAT YOU CAN SEE’
Sporting bright tulle tutus, pink race shirts, and fanciful pom-poms, more than 500 registered participants raised more than $170,000 in the Friends of the Helen F. Graham Cancer Center & Research Institute’s 5K. Proceeds are helping cancer patients who struggle with food insecurity through ChristianaCare’s Community Health Outreach and Education and Cancer Care Management teams. Since 2022, the 5K has raised over $890,000, including a generous $375,000 matching gift from the Katzin Family in 2022, to support innovative technologies and initiatives to detect and treat cancer.
served more than conducted more than engagements, with over engagements resulting in a SUD treatment at program began in 2012.
Addiction Medicine
1,621 withdrawal and medication for
13,000
PROJECT ENGAGE PATIENTS SERVED SINCE 2012
1,621 OPIOID-USE DISORDER PATIENTS SERVED IN 2024 60% REFERRAL TO COMMUNITY SUD TREATMENT
CARE WHERE AND WHEN YOU NEED IT F
anta Richardson is back to doing what she loves after being sidelined by trigeminal neuralgia, causing severe facial pain. Surgery seemed inevitable until she discovered CyberKnife with radiation oncologist Sunjay Shah, M.D. This device uses pinpointed radiation to disrupt pain signals without surgery. After three sessions, Fanta was off pain medication and back to ushering at her church and singing in the choir. “I am so grateful,” Fanta said. “ChristianaCare took very good care of me.”
Now I'm back at it! ” ”
596,067 RADIOLOGY PROCEDURES
Parkinson’s is not going to win today.” ”
INNOVATIVE TREATMENTS
F or Christina Larsen, finding ChristianaCare has been a gamechanger in living with Parkinson’s disease. The experts at the Parkinson’s and Movement Disorders Program are “invested in who you are and what you want out of life,” said Christina, who has taken up boxing to strengthen her mobility. A leader in the field, ChristianaCare is the first in Delaware to offer MR-guided focused ultrasound, a groundbreaking, FDA-approved treatment for essential tremor and Parkinson’s. Many patients experience immediate, significant tremor reduction, helping them live more actively and independently.
BRINGING CARE INTO the HOME
ChristianaCare's virtual health services empower patients to connect with their care teams securely and conveniently, often through text or video, to stay engaged with their health. These offerings reimagine traditional care models with 24/7 accessibility and personalized support through computers, tablets or smartphones. More than 101,000 virtual visits were conducted throughout the health system in 2024.
101,096 PATIENTS SEEN VIRTUALLY IN 2024
Among these services, virtual behavioral health enables patients to receive psychological and psychiatric care from the comfort of their homes. This innovative approach — with 2,900 virtual visits per month in 2024 — ensures seamless access to mental health support, meeting patients wherever they are.
Primary Care at Home serves homebound patients with a multidisciplinary team to meet their medical, emotional and social needs. In 2024, 1,262 patients were seen, with seamless care provided through relationships with HomeHealth, palliative care and hospice programs. ChristianaCare has a home-based hospice and palliative care program in collaboration with AccentCare.
Hospital Care at Home — a service of the Center for Virtual Health — uses innovative technology to provide care for people in their homes in entirely new ways. ChristianaCare is at the forefront, recognizing that care in the home often leads to better health outcomes and lower costs — and people love it! Since its launch in 2021, Hospital Care at Home has treated 1,423 patients with safe, high-quality, hospital-level care in the home. The outcomes are excellent: Infection rates and readmissions are well below the national average for brick-and-mortar hospitals. For patient Bill Bieber and his family, Hospital Care at Home is more than health care. “It’s just the best thing ever,” said his daughter Carol Bieber.
3X NATIONAL AVERAGE
Patient experience scores are three times higher than the national average for traditional hospital stays.
For my dad to be able to connect with everybody who comes in to talk to him at home and on screen is amazing.” ”
ECONOMIC ANCHOR in OUR COMMUNITY
CAREGIVERS
Total Caregivers* 13,982
Jobs Throughout Our Community 27,919
Average Each Caregiver Returns to the Community $133,159
Caregivers Collectively Return to the Community
$1,860,000,000
VOLUNTEERS
Total Volunteers 672 Hours Served 113,941 Financial Impact
$3,800,000
TAXES PAID
Delaware
$64,000,000
Wilmington
$3,000,000
Maryland
$6,300,000
New Jersey
$56,000
Pennsylvania $351,000
*Source: Analysis using BEA RIMS II multipliers for Delaware. AHA February 2022.[JB2] **Source: COTH 2024 Autumn Data. Wage and CMI adjusted. Expected cost per hospital stay. ***A combination of charity care and other care for which payment was expected but not received.
BY THE NUMBERS Admissions 61,372 Births 6,590 Surgical Procedures 38,587 Radiology Procedures 596,067 Hospital-Based Lab Tests 5,155,031 Outpatient Visits 887,420 Primary Care Office Visits 303,020 Virtual Visits 101,096 Home Health Visits 197,679 Urgent Care Center Visits 260,642
INVESTING IN OUR COMMUNITY’S HEALTH
S ince 2019, ChristianaCare has given over $5.6 million to community organizations to enhance our neighbors’ well-being by addressing social drivers of health. In 2025, ChristianaCare announced more than $1.6 million in new funding to 25 local nonprofits in Delaware, Maryland and Pennsylvania.
By adding handrails, ramps, bars and other safety features, Home Repair, with support helps seniors, people with and others recovering from illness live safely and independently at home.
FOOD AS MEDICINE
The Delaware Food Farmacy, a farm-to-table partnership between ChristianaCare and Lutheran Community Services, is helping more than 90 Medicaid patients with diabetes, hypertension and congestive heart failure take control of their health with guidance from community health workers. In Maryland, ChristianaCare collaborates with Hungry Harvest, a healthy online grocer, to deliver fresh groceries to more than 100 under-resourced Medicare patients with complex health care needs.
CARE WHERE AND WHEN YOU NEED IT
As the largest private employer in Delaware, and one of the largest in the region, ChristianaCare is an economic engine in the communities we serve by boosting economic activity, stability and job growth.
F anta Richardson is back to doing what she loves after being sidelined by trigeminal neuralgia, causing severe facial pain. Surgery seemed inevitable until she discovered CyberKnife with radiation oncologist Sunjay Shah, M.D. This device uses pinpointed radiation to disrupt pain signals without surgery. After three sessions, Fanta was off pain medication and back to ushering at her church and singing in the choir. “I am so grateful,” Fanta said. “ChristianaCare took very good care of me.”
$497,000
Now I'm back at it! ” ”
Benefit Contributions $455,000
$2,500,000
EXPERT CAREGIVERS
B230,684
COMPARATIVE COST of HOSPITALIZATION
$18,250
596,067 RADIOLOGY PROCEDURES
”
Parkinson’s is not going to win today.”
AFTER BEFORE ramps, bathroom grab features, Good Neighbors support from ChristianaCare, with disabilities from
Health Improvement
& Community
$9,900,000 Charity Care at Cost
$17,260,000 Medicaid Spending
$23,770,000 Health Professions Education
INNOVATIVE TREATMENTS
$74,100,000 Total Uncompensated Care*** $53,900,000
Urban Cooling Centers provide air conditioning and bottled water as a service of Delaware Interfaith Power & Light, a local organization supported by the Community Investment Fund.
F or Christina Larsen, finding ChristianaCare has been a gamechanger in living with Parkinson’s disease. The experts at the Parkinson’s and Movement Disorders Program are “invested in who you are and what you want out of life,” said Christina, who has taken up boxing to strengthen her mobility. A leader in the field, ChristianaCare is the first in Delaware to offer MR-guided focused ultrasound, a groundbreaking, FDA-approved
COMMUNITY HEALTH WORKERS ARE HERE TO HELP
ommunity Health Workers (CHWs) are frontline liaisons, guiding individuals and families through health, social and community services to foster well-being. They sit with patients on the front porch or at the park, discussing daily struggles like grief, financial stress and medical care confusion. CHWs provide emotional support and care coordination, accompanying patients to community centers, smoking cessation classes and the gym. As trusted community members, CHWs offer culturally and linguistically appropriate services, addressing social drivers of health to achieve better outcomes and health equity for the populations they serve. $128M
The patient traces lines on a spirograph before and after treatment.
ill Wilson isn’t one to just watch the parade. He leads it. This drum major is walking to a new beat after three years of kidney disease. He is the first HIV-positive patient in Delaware to receive a kidney transplant. “The ChristianaCare team — everybody — made me feel so comfortable and confident through this process,” Bill said. “They really cared for me.” ChristianaCare offers the only adult kidney transplant program in Delaware. Each year more than 1,000 patients rely on our transplant team for kidney failure care.
I live for being part momentsof of joy.” ”
BREAKTHROUGH THERAPIES
L38,587 SURGICAL PROCEDURES
eroy Brown was fighting an aggressive blood cell cancer called High Grade B-cell lymphoma. His doctors at ChristianaCare recommended CAR-T cell therapy, a "living drug" that reprograms the body's own defenses to fight cancer.
ChristianaCare is one of the select centers in our region certified to treat adult patients with B-cell lymphoma using FDA-approved CAR-T cell therapy. The treatment is also approved to treat leukemia in children and young adults under 25.
After a year in remission, Leroy’s cancer may have met its match.
They believe in their medicine, and I believe in them.” ”
ChristianaCare's cancer clinical trial participation
Guided by Our Values
Love&Excellence
We commit to being exceptional today and even better tomorrow.
We seek new knowledge, ask for feedback and are open to change.
We use resources wisely and effectively.
We are curious and continuously look for ways to innovate.
We are true to our word and follow through on our commitments.
We anticipate the needs of others and help with compassion and generosity.
We embrace diversity and show respect to everyone.
We listen actively, seek to understand and assume good intentions.
We tell the truth with courage and empathy.
We accept responsibility for our attitudes and actions.
