Delivering the best
global citizen experience to our guests in India
why WE BOTHER?
clarity of why
why we do what we do?
leadership
is our promise to the world.
1)
question is 2)
What is this leadership in the first place?
And how are we going to develop that in youth?
1) What is this leadership in the first place?
best experience What was the pattern?
these are the patterns we continuously developed in aiesec.
2) And how are we going to develop that in youth?
put ldm in the centre of our operation.
only by focusing on ldm delivery
we can fulfil our promise.
customer centricity
what does our EPs want?
•
Personal Development
•
A cultural experience
•
To impact a community
So how can we deliver this?
And that is how our leadership development model will work successfully.
Standards & Satisfactions Know what is in store for the Exchange Participant from the Sending Home Entity / our end and at the same time, be aware of the Hosting Entity’s standards that need to be delivered as well. Why? This is what we as a brand, Global Citizen powered by AIESEC, promise.
LEAD Delivery LEAD stands for Learn, Engage, Activate, Deliver and it is a global programme to support the leadership development of AIESECers as well as Exchange Participants. LEAD is not about making people emotional. It is a trigger. LEAD works as a catalyst in the shape of spaces that we provide to our programs’ participants to facilitate their Inner Journey, and thus ensure they are developing the leadership qualities from our model.
LEADERSHIP DEVELOPMENT SPACES FOR EPs through various LEARNING ENVIRONMENTS
What does this mean? As AIESECers we need to help facilitate an exchange participant’s life-long leadership development journey by fostering four qualities:
The 4 characteristics & the defining elements Do we know and understand these?
According to The AIESEC Way We believe that LEADERSHIP is the fundamental solution.
The equation goes like this! LEAD as a catalyst
This LEADERSHIP we develop is based on 4 qualities: Empowering Others, Solution Oriented, Self Aware & World Citizen.
SnS + XPP adherence
As AIESEC, we enable young people to develop their LEADERSHIP.
Good Experience
4 steps of implementation
step 1 getting the team First step first, you need to ensure you have the HR in place. It is recommended that among 5 EPs you need to assign 1 EP Experience Manager. In this case, let’s call them the delivery team, your entire delivery team needs to be trained on this same content.
step 2 training for the system Familiarise and train your entire team with the system with: •
Clarity of why we do what we do
•
Customer Centricity
•
Leadership Development Model
•
Learning environment
•
How to use the Virtual Learning Platform
Goals Experience: Grow: Contribue:
Self Awareness Module 1
Self Awareness Module 2
Self Awareness Module 3 (Appear when the date is out)
Journal writing, input box
SnS checklist
Feeback and NPS
step 3 Create your LC delivery plan Your LC delivery plan serves as a national and local tracking mechanism for your delivery service. Key questions to be asked here: •
How many EPs are coming to my LC?
•
Do I have enough HR in the LC for the execution?
•
Are my members all trained on facilitating the learnings? If not, from whom can I get support?
•
Have I enrolled all my EPs into the system?
step 4 track your LC delivery plan MC will be tracking LC’s delivery based on this tracker. We will be able to draw key inferences form this, so please ensure prompt update on the same.
Go to the tracker
thank you