Circuit Magazine #29

Circuit News

Reviews

Opinion

Intel

The Magazine for Security Professionals

Exclusives

29 www.circuit-magazine.com

SHOW TIME Risk Mitigation Tips at the Big Event

FAN-ATICS Good or Bad?

Security Details for Minors Surviving the Assignment

Readiness & Commitment • Crisis Management • What Camera

We are specialists in Non Residency, Mariners Taxation etc. for Overseas & UK Security Operatives also Ex-Forces in the Oil & Gas Industry or Working in Hostile Environments.

Whittaker & Co was started in 2006 by Anna Cooperwhite, who herself is ex forces.

We specialise in providing accountancy services, tax returns, tax advice etc. and pride ourselves on understanding the needs of our clients which include Non UK Residents, Maritime Security, Sole Traders, Partnerships, Limited Companies and Personal Tax Payers.

Within our team we have vast experience of dealing with the frustrations and concerns common to all businesses and individuals, we share a common enthusiasm to deliver a personal, high quality service to our clients and each individual working for Whittaker & Co has a niche area of specialism Our range of services and resources allow us to meet our clients’ needs quickly and efficiently, often exceeding expectations.

If you wish to know more about our services or you would like to arrange a meeting to discuss how we can help you in more detail please contact on the available options below.

The Associates is a group of professional companies that have collaborated to offer advice through their own respective companies to serving Armed Forces personnel in transition to civilian life and ex forces.

They are the ex-forces specialists with the majority of the companies having an ex-forces individual running or working within the company.

For more information visit: www.theassociatesuk.org

THE

ASSOCIATES

ADVICE FOR THE EX FORCES

Whittaker & Co, have supported and will continue to support and fundraise for the Pilgrim Bandits.

For further details please visit: www.pilgrimbandits.org

“I have been in the Maritime industry for 12 months following a successful 22 year career within the Royal Marines. I have been utilizing Whittaker’s for the whole period, colleagues advised me at the start to choose Whittaker’s and I have nothing but high complements towards them, they answer all my questions and reply to all my emails promptly, they also go out of their way to send a representative, to talk to maritime teams about the complexities of tax and how to achieve SED. I would not hesitate to recommend Whittaker’s to anyone.”

Ian Nisbet-Mole - Maritime

“It was a simple decision to make choosing Whitaker & Co after hearing some really good feedback from other customers. I left the military in 2011 and decided to pursue a career in close protection. The switch from military to civilian life left me with a lot of questions and paperwork, forms etc. to fill out but with Whitaker & Co’s help this transition proved effortless. It also gives me great piece of mind knowing that I don’t have to worry about tax days etc. and allows me to concentrate on my job. I would recommend Whitaker & Co without question due to the fact that the staff are very friendly and approachable and highly astute.”

Richard Daniels - Non Res

Whittaker & Co (UK) Ltd, Bryn Isel, The Bank, Newtown, Powys. SY16 2AB Telephone: 01686 610662 Website: www.whittakerandco.com Email: info@whittakerandco.com Co Reg No: 8203062 England and Wales – Vat Reg: GB 143 2704 39

Members of BBA can enjoy a 10% reduction to our fees along with a FREE “Tax Health Check” You will also be invited to exclusive Tax briefs which we will hold 3 times a year for the exclusive benefit of the BBA

29 What Camera?

38 Myth-busting

51

Offering Security Details for Minors

04 Editorial 07 Limitations of Security 09 Readiness & Commitment 12 Risk & Crisis Management Part 2 18 Your inbuilt “Hostile Environment Surveillance Process�

25 Medical emergencies 29 What Camera?

32 Are you emotionally and professionally resilient?

38 Offering Security Details for Minors 44 Show Time 51 Myth-busting 56 Keeping Your Edge 58 BBA Case Study 60 Working Girl 63 Classifieds

04

Editorial Issue 29 We’re back bringing you yet another issue of the Circuit, the specialist magazine jampacked with articles on every subject of interest for people working in the security industry. Delivering six issues a year with fantastic content provided not by journalists but by real people like you who are active and working within the Close Protection sector.

Shaun West Editor

All our articles have a connection — from a thread to a rope — that links each tale to the protection sector in some way, shape or form whether that is by providing intelligence, lessons learnt or details of industry specific courses that can be embarked upon - you can pretty much guarantee that if Close Protection is your job then you NEED to be reading the Circuit Magazine. And we’re very grateful that you are, but don’t keep this great resource to yourself, share it with your friends and colleagues and help grow the Circuit community.

Summertime is fast approaching and the job market is heating up.

Are you ready to react should the call come? To be successful as a CPO you need to be ready to respond at a moments notice and without hesitation. Summer is the prime season for all CPO’s who are not on a permanent gig to earn those all important pennies to keep you going through the quieter months.

But where and how do you find out about these job opportunities?

By having a large network. And how do you then grow your network?

The easiest and quickest way has got to be by joining dedicated industry bodies and associations, attend specialist industry events, and by maintaining a professional social profile. Regularly interacting with your peers and exuding a professional aura on every task you embark upon will help create a good name for yourself. Get known as the ‘go to guy/girl’ and you will receive more work through referrals.

If you do not have a large network, I cannot put enough importance on the need to grow it as quickly as possible. Being in the right circles and knowing more people and companies operating in your sector will naturally bring with it more opportunities, these opportunities cannot come to you if nobody knows who you are.

I’ll finish by saying a big thank you to the many writers of all the great articles we receive, without you the magazine wouldn’t be what it is today. Keep reading and keep spreading the word.

Until next time, stay safe Shaun West Editor

Editorial Issue 29 Well here it is, the latest issue of, hands down, the best magazine covering the world of executive protection and related industries.

Yes, I know I’m biased in that statement, but if you can’t be proud of something you love, do you really love it?

Speaking of love is that too soft a word for the security professional? For those that say yes, I would counter and respond that we are still human beings. One day they may have robots to replace us in this field, but for now it’s just us, the flesh and blood.

Love is an honorable trait, so is loyalty and steadfastness. For those not entirely familiar with the word, it means dependable, reliable, unwavering. Steadfast literally means fixed in place, but is chiefly used figuratively to indicate undeviating constancy or resolution: for example steadfast in one’s faith, or tying it into this topic, to be steadfast in ones chosen career.

It is because I hold that belief that I try and learn, educate, inform, acquire and share as much information as possible on the profession. I’m “all in” and the “Plan B” for me if it ever came down to it, would be just another way to make my “Plan A” work. Like many reading this magazine, Protection work isn’t just a job it’s something we live and breath. In short, it’s something we love.

Just don’t be afraid to say it.

Elijah J Shaw US Editor

Elijah J Shaw US Editor

10

Editorial: Issue 29

By: Dale L. June

Limitations of Security “A man has got to know his limitations.” Of course we are familiar with Clint Eastwood’s “Dirty Harry” advice in the movie “Magnum Force”.

Less well known but equally important. “A warrior has only one true friend: himself.

So he feeds his body well; he trains it; works on it. Where he lacks skill, he practices.

Where he lacks knowledge, he studies. But above all he must believe. He must believe in the strength of will, of purpose, of heart and soul.” David Gemmell on “A man must know his limitations” A warrior (at this point let’s substitute the words “protective agent” for the word “warrior”) knows his limitations and acts

within those boundaries, though sometimes he needs to stretch his limits to accomplish his personal and occupational goals. To stretch those personal limitations, he must use inspiration and imagination. Inspiration is defined as, “the process of being mentally stimulated to do or feel something, especially to do something creative.” Doing “something creative” becomes the work of imagination. Imagination is the result of critical and creative thinking. It means “generating new ideas, methods, and procedures.”

08

Feature Issue 29

Imagination took Man from the first controlled flight at Kitty Hawk, North Carolina on December 17, 1903 to the moon on July 20, 1969 proving there are no outer limits to imagination. Technology, born of imagination has proven that if it can be imagined, it can be accomplished. In security and protective services, the truth is that if it can be imagined and paid for, it can be done.

proceeding to take corrective action. When planning a security operation, a protective agent utilizes every aspect of his education, training, and experience tempered by common sense.

A protective agent, relying on inspiration and common sense, builds scenarios imagining the thoughts and intentions of a potential attacker and engages all his capabilities, often exceeding his previous Inspiration comes from a need to accomplish limits of thought and becomes proactive, a set task. A protective agent, by definition, perhaps deflecting an intended assault upon must be inspired to provide the very his protective responsibility. best in security. By imaginative efforts, security practices, procedures and means What are the limitations of security? The have far outstripped the “old days” of the only reality is there is no such thing as stereotypical “muscle headed tough guy”. one-hundred percent security. “If it can Today’s protective agent is inspired by be imagined and paid for it can be done” circumstances and the state of the world to is also the mindset of the person(s) and/ be progressive and to utilize all the benefits or organization intent on committing of advanced thinking and technology. The an aggressive act toward a person, an limits of that mindset are defined by expense organization, even a nation. Witness the and common sense. imagination of Osama bin Laden and the attacks of September 11, 2001. In what Common sense is “native intelligence”; being realm of imagination could such acts be able to achieve or accomplish a task without foreseen? A security force must not set benefit of prior education, training and limitations on the abilities, strategy, and experience, though common sense is very intent of his opposition. The opposition has often attributed to these factors. Common no limitations except, perhaps, the ability sense would tell a protective agent that if to finance the operation and, of course, “something is wrong, it doesn’t belong”, common sense tells us that in the modern inspiring him to validate his critical and world of terror, financial capabilities of an creative thinking process (imagination) by attacker, is not a limitation.

Dale June is a former U.S. Secret Service Agent assigned to the Presidential Protective Division at the White House plus serving in the Sacramento and San Diego field Offices and holds a Master’s Degree in Criminal Justice is from George Washington University.

He currently teaches at National University, Los Angeles and is the author/co-author of nine books about protection and Homeland Security/Terrorism.

By: Mark Roche EPS

Readiness & Commitment Are you prepared to answer that call?

Very early in our training and careers, we are taught that we in the EP field must subscribe to a different way of life.

The understanding of this life is vital to our personal accomplishments and elevation in the process. The “process� I speak of, is the

initial interest in Executive Protection, getting the professional training needed, then getting experience and finally, to being a part of an exclusive group of professionals that protect the lives of others. Unlike many other jobs in the private sector, our personal commitment must be a 24/7 commitment/mindset. In my

10

Feature: Issue 29

relatively short professional career, I have seen many individuals fall by the way side and others choose another field of employment because of the commitments and requirements needed to succeed. This is not to say that they weren’t capable, rather, for whatever reason, they just didn’t posses the drive and motivation to allocate the time needed to succeed.

and again. When you say you’re “ready” and you indicate that to someone calling on you, you better be “ready” period. Let’s talk about a few areas of readiness that all professionals should maintain in my opinion.

1. Physical Preparation is a must. In order for you to preform any protection duties, you have to have an above average physical conditioning.

Many in the Executive Protection and Bodyguard I’m not talking about you having to be 6’ 7” and 350lbs, (I’m far from that) however; you must Industry have the mindset of “stay ready, so you take care of your physical well being on a daily don’t have to get ready”. This constant thought basis. A workout routine should be incorporated and reminder will help to prepare an individual to be prepared and mission ready on the shortest into your daily activities for a number of reasons.

The status of your physical being should be well of notice. While simple in it’s phrasing, it’s the enough to last for long hours on short notice. details that make up the phrase that are most Keeping well enough daily to avoid colds or flu’s, important. you’re no good if you’re sick. Being physically fit will help keep your mind focused no matter Readiness: willingness to do something, the the length of the detail. Your overall physical state of being fully prepared for something. conditioning will also help keep you awake and sharp for long periods of time, as sleep is rare Because of the nature of our industry, readiness and preparedness are paramount to the success of when protecting certain clients. Always know our mission or detail as well as our own personal where your local clinic is should you need shots to travel on short notice. Some are not going to careers. So what does it mean to be “ready”? like this but I’ll say it anyway, Do Not Smoke and To me, readiness is the constant state that you if you do, QUIT! It is not conducive in any way, operate in should you have to go from everyday shape, or form to what it is we do. Admit it or life to the role of Protector in a moments notice.

Whether you are employed on a full time or part not, smoking will hamper your productivity, it will cause you to become unfocused, it smells time basis, situations arise when a client’s prior bad, and most of all, it could stunt your reaction plans have changed or a client calls upon you to potential if you ever need to quickly get your provide a protective detail on short notice. Are client out of harms way. I know, because I used you prepared to leave home for a 7day detail in 6hrs? Could you go overseas at the drop of a hat? to smoke and while it is a strong addiction, that beast can be conquered.

Decision makers, whether they be agency 2. Know what’s going on in the world! Keeping owners or a clients handler will call upon an up daily on world events is a key component to individual(s) that they know will be prepared to what we do. The phone may ring and you may accomplish a detail shortly after reaching out to them. It’s the comfort of knowing the “readiness” be sent anywhere in the world, you better know if there is any form of a threat to your client by status of said individual(s) that will keep the going there. Knowing the status of a city, state, or agency viable and an individual employed time

By: Mark Roche EPS

Readiness is the constant state that you operate in should you have to go from everyday life to the role of Protector in a moments notice. country you may be visiting, will determine some or very close by at all times. Should the call come where more is needed, then you can add to it. of the tactics. The potential risks in a place you and your client may visit must be reviewed or 5. Hygiene You say, “but of course!” It’s failure may be imminent. something that I’m constantly aware of. I’m sure, I hope, that everyone showers everyday but while 3. Always maintain current and valid travel that is very important there are other things. documents and licenses. Keep them valid and on hand for quick departure, if they are not valid, Keep yourself groomed at all times, haircut, shaved, clean nails and hands, (because you may you are not valid. This has affected many in this not have the time once the phone rings), feet and industry and has led to highly frustrated agency shoes free of odor, (you might have to fly to a owners and clients alike. If your driver’s license country where shoes are not allowed to be worn is not valid and you get stopped while making indoors) you don’t want to be “that guy” keep a hasty drive to an airport, you will not make your clothes in presentable condition, you might the flight; explain that to the client. If you are dispatched to an armed detail and your weapons have 30yrs. experience, if you can’t put a proper crease in your pants or show up looking like you permit is expired, you will have to pass and worse off, explain why it’s not valid and the ripple rode in the cargo hold of the fight, how does that experience translate to the client? effect is one other’s won’t want to deal with. The commitment to keeping valid instruments of travel may be chaotic and frustrating at times but While others may have a different list, the point is, you’re not “ready” because you took a EP the alternative is much worse. course, or because you did a detail last week, you’re “ready” because you’re constantly prepared 4. Always keep a “bug out bag” or “go Bag” and stay that way, to be able to provide services handy at all times! That bag should contain the essentials to travel up to at least a week. It should any day, week, month or year your called. There consist of three types of clothing; casual, business is no better feeling than to get “the call” and you casual, and professional and its accompaniments be able to say, “I’m prepared to move when you (shirt, shoes, ties, jackets, toiletries, extra cash or are” more importantly, you will get that call many more times because you are prepared. credit card ETC). This bag should be with you,

12

Feature: Issue 29

DEFINING PROTECTION: UNDERPINNING RISK & CRISIS MANAGEMENT Here stakeholders and the holistic approach to protection were considered posing the questions, what do we seek to protect and what are the genuine threats to these assets?

military front one would discuss issues such as interlocking arcs, reserves, enfilade and defilade; or Find, Fix, Strike, (Finish); the model has taken on new life in the civilian context.

Engineers for instance talk about defence in depth to plant in the shape of back-up systems, onsite and offsite resilience. Supply chains may discuss stock holdings, just in time delivery arrangements, alternative suppliers or alternative ORIGINS Like many business and security models defence products. All indicate a similarity; a process or system that considers some of the ‘what if?’ in depth originates from military terminology. questions and in its design attempts to add Whilst this I appreciate will come as no news ‘defences’ to counter the unexpected based on the to many readers, in my experiences outside of probabilities of elements of the system failing. the military, such terms tend to be used without acknowledging this fact. However whereas on the So it is no surprise then that Security, Risk and Continuing the theme we will now consider one of the simplistic security and protective models; defence in depth.

RISK AND CRISIS MANAGEMENT SERIES By: Paul Tonks MBA

Figure 1: Defence in Depth a Simplistic model

Crisis management also utilise a defence in depth explore this design phase from this perspective. model to minimise the threats to the assets they a. ANALYSIS seek to protect.

1. Define the end product: What is the end state we wish to achieve? e.g. Defend a vital area; BASIC MODEL protect a client; or avoid reputational damage.

Staying with the theme of a high profile asset, as 2. Consider the assets from the perspective of the holistic diagram in the last article illustrated those who wish to exploit them: what are our Figure 1, shows a simplified version of this model vulnerabilities and how can these be exploited. that takes a closer look at the Security application Look at the human and cyber elements as well of the defence in depth model. as the physical protective assets.

3. What information is readily available to help When designing a protective plan we tend to those with hostile intent? What information start from the inside and look outward. However can be gathered via open source and gameplay if we take a systematic approach we should incidents based on what an adversary could consider this protection plan as a whole. Akin plan based on such information. Don’t forget to designing training the following steps will

14

Feature: Issue 29

iv. Insider Threats: Do we have processes

in place to protect us from insider

issues i.e. two person rule rather than

employing lone workers. Are cleaners

or similar staff with access to all areas

monitored?

v. Transportation and transitional

vulnerabilities: are sufficient measures in

place to cover work that derogates

our defences? Do we have adequate

protection of assets being transported to

and from our facilities?

7. What assets can support us? Do we have links to also consider the insider threat. with external agencies? Police, Ambulance, 4. How can we protect, minimise our open Fire, Coast Guard, Military etc., and do we source information? Historic information may manage and maintain these relationships already be open source, so it may be difficult to in order to ensure there is a true working manage; however every effort should be made relationship in place and clear memorandums to minimise further sensitive information of understandings (MOU) in place? realises especially where they confirm historic data. b. DESIGN 5. What are the likely objectives of those who • Community: How does what we do affect seek to exploit us? Intent is everything, so the local community? Do we manage these consider what your opposition seeks to exploit. stakeholders well? Could be improve the It could be reputational and this can also be situation and build better relationships where exploited via a campaign of disinformation shared knowledge benefits all parties? against your client. If a full scale attack is the • Intelligence: Are we legally allowed to gather intent be under little illusion this will be well intelligence? Can we obtain information from planned and executed. Intelligence can be official sources? If the answer is no then the limited (we don’t know what we don’t know) importance of stakeholder management especially if your asset does not benefit from increases as it may be your only method of links to intelligence agencies. gaining local knowledge.

6. Identify our vulnerabilities – • Employee and visitor screening: Are measures

i. Vital assets: what are the key assets we in place to screen employees and visitors? Are

seek to protect and how do we defend these adequate? Do management pressurise

them?

Security to bring people in at the last minute

ii. Vulnerable Areas: Where are our weaker without following these processes? How can

links; how can they be exploited and these areas of protection be improved?

how can be improve the situation?

• Access control: Do we control access

iii. Vulnerable employees: do we have a adequately? Are vital areas only open to those

system to identify employee issues who need to enter them and are additional

or monitor changes in behaviour? Who control measures in place at these points? How

is vulnerable to exploitation; who is do we monitor and audit our control measures?

disgruntled?

When designing a protective plan we tend to start from the inside and look outward. However if we take a systematic approach we should consider this protection plan as a whole.

RISK AND CRISIS MANAGEMENT SERIES By: Paul Tonks MBA

a long way to minimising chance encounters • Barriers, fences, and controlling access: Is and incidents. When these fail assets will need there an adequate; efficient maintenance regime to be defended and the adversaries defeated in in place or is some of our equipment awaiting order to bring the incident to a conclusion. repair? Are the fences, barriers etc., fit for • Recovery: a rarely adequately considered or purpose and in a good state of repair? practiced element of incident management is • Deter, deny, detect, delay, defend, defeat: these the recovery phase. Addressing how what has common principles are key and yet the defeat occurred during an incident will affect business element is often omitted. The best barriers, continuity and business recovery. Issues such as cameras and alarms will not prevent a casualty handling; preserving forensic evidence; determine adversary (whether the intent is managing media issues; repairing damage theft, damage or attack) hence it is what you (inclusive of reputational). Each aspect will do in response to an incident that is crucial. take time and resources and may also leave you Hence the whole system should be considered vulnerable to further incidents. holistically. Deter, deny, detect and delay will go

Figure 2: A layered approach to Fire risk (note this is not detailed but is used to illustrate how the principle can be applied to all areas of risk and crisis management).

16

Feature: Issue 29

Do we have a system to identify employee issues or monitor changes in behaviour? Who is vulnerable to exploitation; who is disgruntled?

RISK AND CRISIS MODEL: Figure 2 – shows a similar layered approach to managing Risk and Crisis: in this instance a fire management system. I have chosen this one as I assume we are all familiar with fire systems, we often practice fire drills and understand fire alarms, most of us have since school. The key point here is that all emergency systems should be interwoven; creating a defence in depth model that encompasses all risks to ensure assets are protected holistically.

FINAL THOUGHTS: This article provides an overview of an approach to developing a defence in depth model. It is shown using a high profile asset but the principles are applicable to any security or crisis risk management strategy. For instance when protecting your home you may consider:

• Are my locks adequate?

• Do I need a safe?

• Where do I keep spare keys?

• When I’m away can my neighbours support me? Will they?

• Do I need alarms? Should they be monitored externally?

• Do I have smoke detectors, fire suppression systems, extinguishers & blankets?

• Do I need flood boards?

• What insurance do I need if there is a theft, fire or natural disaster?

The system is basic but often we do not really analysis the real requirements against the threats or the probability of these occurring; and the consequences that would result from such incidents.

Paul Tonks MBA MSc, is currently the Director of @ Business SRT Ltd which specialises in developing a holistic approach for businesses in respect to Security; Risk and crisis management; and Training development and delivery. @ Business SRT Ltd are at the time of writing providing consultancy in Security culture and emergency planning in the Global Nuclear Industry.

Paul Tonks MBA MSc uk.linkedin.com/in/paultonks9677

Previous roles Paul has undertaken include: • 4.7 years as Head of Site security on an EDF Nuclear Power Station in the UK during which time he also worked on the Japanese Emergency Re sponse program on an autonomous project to align Safety and Security in the UK fleet.

• 5 years as Security and Estate management for a private client.

• 1-2 year (spread over time) Security guard at various locations.

• 24 years in the 1st Bn The Parachute Regiment – serving in NI, Kosovo, Sierra Leone and Iraq.

WAGTAIL

INTERNATIONAL SCHOOL OF EXCELLENCE

Explosive Detection Dog Courses - Drug Detection Dog Courses - Security/Patrol Dog Courses

National Framework, Fully Accredited Dog Training Courses For New, Developing And Experienced Dog Handlers. 

 Open to UK and Overseas based students Open to serving & ex-forces personnel eligible for Enhanced Learning Credits  Residential Accommodation provided on site

All our instructors are highly experienced ex-military trainers who have experience in UK and overseas operations Apply now for more details and to secure a place on our courses HOME OFFICE SUPPLIER OF THE YEAR 2011 EXCLUSIVE PARTNERS AND SUPPLIERS OF DETECTION DOG SERVICES TO THE UK BORDER FORCE AND HM REVENUE AND CUSTOMS

Wagtail UK Tel: +44(0)1745 561166 www.wagtailuk.com info@wagtailuk.com

Other Services: Full Project Management Handler Training And Assessment Kennel Design And Set Up Consultancy For Search Operations Handler Training Courses Specialists In Hostile Environments

18

Feature: Issue 29

Your inbuilt “Hostile Environment Surveillance Process” Have you ever had the feeling that something was wrong before you’ve actually spotted a potential threat?

Maybe the hairs stood up on the back of your neck and you became sharply aware of your surroundings or you had a “gut feeling” that you couldn’t explain. You could call it instinct, experience or some kind of sixth sense but have you ever wondered exactly what is happening in those instances?

to deal with the data that it collects.

Your surveillance system operates constantly We all have a surveillance system that is constantly monitoring our environment in order to maintain our safety and wellbeing.

Fortunately, we don’t have to think about this. It operates below the surface of our consciousness. Crucially, your surveillance system is always on. You cannot turn it off.

Well, it’s all down to your brain’s “hostile environment surveillance process” – made up of your inbuilt surveillance system and the two distinct processing routes that your brain uses So what happens to all the data being

By: Dr Liz Royle KR Trauma collected? Well, this is where the two mental processing routes come into play – described

by Nobel prize-winning psychologist Daniel Kahneman as “Fast Thinking” and “Slow Thinking”. Fast Thinking is the initial processor of the information collected by our surveillance system. “Slow Thinking” is more deliberate and logical. Slow Thinking is our “executive function” – the “aware” or conscious thinking that rationalizes, analyzes and sets goals and priorities. It is the part we normally think of as “our thoughts.”

As you’re sitting reading this article, your inbuilt surveillance system is scanning your surroundings – everything you see, hear, think, feel, imagine, taste, smell – and the “Fast Thinking” processor then filters out what is unimportant, presenting what it considers relevant for you to become aware of via Slow Thinking. All our conscious thoughts are therefore influenced by subconscious Fast Thinking.

Deciding what to pay attention to Like the surveillance system, Fast Thinking never stops. It sifts through and processes all the incoming data and prioritises those aspects that require immediate attention.

If it didn’t do this we would soon become overwhelmed by data! The incoming data is associated with everything you already know and have experienced. An association is simply a connection between any two ideas or experiences and, because we all have unique experiences, our associations will differ. For

example, one person may associate a bag of rubbish at the side of the road with annoying fly-tippers whilst a security professional may have a completely different association.

Your Fast Thinking can search through literally millions of pieces of data at the same time. It has the ability to find patterns that Slow Thinking cannot. One small piece of data may seem insignificant to our Slow Thinking analysis, but in conjunction with many other “insignificant” pieces, can present a pattern to our Fast Thinking that, put together, signifies threat. Fast Thinking then serves up a solution to your consciousness as an impulse to say or do something specific.

The “Fast Thinking” process determines the initial response to threat When your surveillance system has detected a potential threat the stakes are high. Rapidly moving events mean you don’t have much time to make sense of multiple, confusing data so Fast Thinking drastically limits the amount of information we have to deal with by focusing on the main aspect of the threat.

An example of Fast Thinking is sometimes referred to on the battlefield as “coup d’oeil,” described by Napoleon as “being able to see at a glance the possibilities offered by the terrain.”

An everyday example A simple example of the whole process is one that most people can relate to – the individual with a fear of spiders – I’m fairly sure we all know someone who has this! You

“The Fast Thinking” processor then filters out what is unimportant, presenting what it considers relevant for you to become aware of via Slow Thinking.

20

Feature: Issue 29

know that that person can walk into a room and become aware of a spider before anyone else. Even when thinking about other things, or sitting relaxing, their surveillance system immediately picks up “danger” cues such as a dark spot on a wall, a tickling sensation or a bit of fluff being caught in the wind. Their Fast Thinking associates this sensory data with the sight or movement of a spider and causes an immediate impulse to “evade the threat”.

The Slow Thinking process then takes the data to the brain’s cortex where the threat is evaluated more carefully and rationally. On discovering it’s not a spider after all, the alarm is switched off and the individual’s levels of arousal return to normal – this may take a few minutes and during this time they are easily re-alarmed.

As with the example above, we can assess something instantly through the rapid cognition of Fast Thinking but our interpretation is not always accurate – Fast Thinking is using all our past experiences, lessons we’ve learned (particularly highemotion ones) and our environment in order to form an opinion on the data based on our associations.

evasive action. You may not be able to explain exactly what is wrong about a situation but nevertheless you just know it. Even after the incident you may not always have the full answer as to what was wrong. It just “felt” wrong.

You do not have conscious control over your Fast Thinking.

Unlike Slow Thinking, Fast Thinking is not an executive decision-maker, so it doesn’t judge the associations it makes. Its purpose is shortterm survival and this need for immediate action on detecting a threat trumps everything else – even if the threat later turns out not to be real. Act first to survive (Fast Thinking) so that you can ask questions (Slow Thinking) later.

In his book, “Blink,” author Malcolm Gladwell, details how inaccurate Fast Thinking led to the fatal shooting by police of unarmed Amadou Diallo and contends that “good people’s decisions under the fast-moving, high stress conditions of rapid cognition (Fast Thinking) is a function of training and rules and rehearsal.”

Fast Thinking’s jobs are to prioritise, plan Fast Thinking sends its message of danger swiftly and make rapid decisions (based initially through the body so we become aware on the available information and previous of threat by way of a physical message – the experience) and to reduce the amount of hairs stand up on the back of your neck, you data being passed to Slow Thinking. It is get that “gut” feeling, our bodies take reflex instinctive, or “fast and frugal” as described

By: Dr Liz Royle KR Trauma

Too much physiological arousal in an incident can render us useless or even dangerous. Rehearsal of incidents under increasing amounts of pressure can reduce the likelihood of this. by psychologist Gerd Gigerenzer. However, if stress levels become extreme, then this reduction of data being offered becomes similarly extreme to the point of no longer being helpful. Too much physiological arousal in an incident can render us useless or even dangerous. Rehearsal of incidents under increasing amounts of pressure can reduce the likelihood of this.

Thinking has the best possible conditions and data to draw on when we are in this automatic state.

The rapid processing can lead to perceptions that time has slowed down. Robert describes a moment of Fast Thinking during a car chase:

“We were hurtling up the motorway to get behind a car that had been stolen – the driver Like aerial antennae, Fast Thinking can be had a weapon and was firing it at police. We also be tuned to make better associations. were doing about 120 miles per hour up the Associations are stronger when they are more motorway and as we came round a sweeping frequently used or when created during a bend, we hit 3 lines of traffic because we hadn’t moment of high intensity. Practice, training been told that a rolling block had been put and experience mean we are better able to on the motorway ahead and it was not very understand and interpret the impressions far, there were not many options. We couldn’t picked up by our surveillance system. Stress have braked, we were going too fast and too inoculation programmes, training, military quick and to me, it’s almost as if it’s happening manoeuvres, police drills and practice in slow motion. It all seemed very, very clear. scenarios – all these attempt to ensure our Fast I thought “Steer right, steer right, steer right!

22

Feature: Issue 29

Stay where you are! Go for the gap!” To me I information. The brain’s natural processes can still remember it now and I can see the gap and learned experience combine to create the and I knew we’d fit through it.” best “inbuilt hostile environment surveillance process”. And its sole purpose is your survival.

So was that reflexive response instinct or experience or some kind of sixth sense as to Further reading the right thing to do? Well, it was certainly “Blink” by Malcolm Gladwell an instinctual response in that it was a Fast “Thinking, Fast and Slow” by Daniel Thinking process, and that is subconscious, Kahneman but Robert’s years of experience meant that “Gut feelings: Short cuts to better decision his arousal levels were kept at an optimal making” by Gerd Gigerenzer level experience. Being trained in advanced “Mental mobilisation processes in critical driving techniques means his Fast Thinking incident stress situations” by Atle Dyregrov, had chance to draw upon good survival Roger Solomon and Carl Fredrik Bassoe Dr. Liz Royle is an international speaker and author who specialises in providing psychological trauma consultancy and training for high risk organisations. She was a founder Board member for the UK Psychological Trauma Society and leads the Uniformed Services Task Force on behalf of the European Society for Traumatic Stress Studies.

Who maintains your most complex and valuable piece of kit – the human mind?

As specialists in psychological trauma, we’ve taught personnel across the emergency and security services  Strategies for building resilience in themselves and others  What to do and most importantly, what NOT to do to facilitate full and fast recovery  How to support their colleagues in the immediate aftermath of a critical incident  How to recognise mental distress and what to do about it DOWNLOAD YOUR FREE GUIDE “MANAGING TRAUMA IN THE WORKPLACE” from our website www.powertorecover.com

•

+44 (0)1204 308368

•

training@krtraumasupport.co.uk

BBA Protect Who’s protecting YOU...?

The security industry is constantly evolving and has developed into

these requirements help to show your prospective clients

a diverse and valuable commercial sector for the UK and business

and principals that you take a serious approach to your

abroad. Obtaining appropriate membership encapsulates and

responsibilities –not only from the physical aspects of protection

enforces all the professional attributes the BBA strives to achieve,

and surveillance, but by also demonstrating you understand the

adding essential components to any operators’ business function.

compliance requirements when providing consulting services. By

Included in your subscriptions are: Continued Professional

encompassing the aforementioned aspects, you can protect your

Development tools (CPD) and Professional Indemnity & Liability

personal reputation and financial standing if a claim is brought

insurances to name a few.

against you for negligence. The BBA provides these niche benefits by tackling the industry inefficiencies identified by its

Being an individual contractor can bring its own challenges, from

own members, and, by doing so, seeks to continually improve

certifying your own professional standing to winning appropriate

association benefit terms through constructive dialogue with its

working contracts. Satisfying

selected affiliate partners or providers.

CLOSE PROTECTION INSURANCE PROFESSIONAL INDEMNITY INSURANCE

PERSONAL ACCIDENT INSURANCE COVER

‘BBA Protect’ Association member benefits include legal liability

‘Protect’ Association members are covered when working

for damages and claimants costs arising as a result of a claim

duties commence being close protection advice and/or close

first made against you arising out of any negligent act, negligent

protection services including travelling directly between your

error or negligent omission when providing ‘close protection

residence and place of employment.

advice’.

Accidental Death:

GBP 1,000,000

Permanent Partial Disablement:

GBP 100,000 GBP 100,000

PUBLIC LIABILITY

TEMPORARY TOTAL DISABLEMENT

‘Protect’ BBA Association member benefits include legal liability

(excluding the first 14 days and up to a maximum of 52 weeks)

for damages and claimants costs from injury or damage in

Up to GBP 750 per week or 75% gross weekly wage

connection with the provision of ‘close protection services’.

whichever the lesser”

GBP 2,000,000 PRODUCT LIABILITY ‘Protect’ covers claims made against members for injury or damage occurring during the period of insurance in connection with any goods or products manufactured, constructed, altered, repaired, serviced, treated, sold, supplied, or distributed.

GBP 2,000,000

This is just a summary of the main covers. For more information please call 0207 933 2666, or visit the BBA website

*Cover is provided to you as a ‘Protect’ member of the British Bodyguard Association, resident in the United Kingdom, and is subject to you meeting the associations terms and conditions. www.the-bba.org.uk Lockton Companies LLP is a limited liability partnership incorporated in England and Wales, registration number OC353198, registered office St Botolph Building, 138 Houndsditch, London EC3A 7AF. Authorised and regulated by the Financial Conduct Authority.

Medical emergencies By: Jez Loseby Photograph © Prometheus Medical Limited

Medical emergencies

Y

Part 2 – Diabetic Emergencies

ou’re out walking in the hills with your client and their family friend.

You know the client well and he has no medical conditions. The family friend is a 26-year old male, who you have met before on a snowboarding trip last winter. The temperature is warm and the

terrain, although at times steep, is not challenging. After approximately 6km you become aware that the family friend is stopping more frequently.

In addition to the ‘stops’ he becomes increasingly argumentative and unreasonable.

26

Medical: Issue 29

There could be various reasons for the change in the family friend’s behavior. Dehydration or fatigue are potential causes. An underlying medical condition like diabetes could also be responsible and needs to be considered. In this article we are going to look at the signs and symptoms of a diabetic emergency.

Diabetes Mellitus.

The term diabetes mellitus, describes a group of metabolic diseases in which the individual has high blood glucose (blood sugar), either because insulin production is inadequate, or because the body’s cells do not respond properly to insulin, or both. The healthy non diabetic individual maintains their blood glucose within a range of 3.0 – 5.6mmol/L. Blood glucose enters the blood stream either through the gastrointestinal tract (from food) or the breakdown of stored energy sources.

Insulin, which is produced in the pancreas, is a hormone which enables the cells of the body to absorb glucose. Diabetes is due to the body not responding properly to the insulin produced or the insufficient production of insulin.

There are two main types of diabetes - type 1 and type 2. Diabetes develops when glucose can’t enter the body’s cells to be used as fuel. This happens when either: • There is no insulin to unlock the cells (Type 1) • There is not enough insulin or the insulin is there but not working properly (Type 2).

Blood glucose monitoring Blood glucose monitoring is a way of testing the concentration of glucose in the blood (glycemia) by the use of a glucometer.

Accurate testing of the blood sugar level is essential when treating a diabetic. Testing the blood sugar level is made by piercing the skin (typically, on the finger) to draw blood, then applying the blood to a chemically

Medical emergencies By: Jez Loseby active disposable ‘test-strip’ which is placed in a glucometer. A small amount of blood is placed at the tip of test strip, the blood then interfaces with the glucometer and a result is displayed in a digital format. Taking this measurement is classed as an invasive technique so, unless trained the patient should be encouraged to use their own device.

Testing the blood sugar level is made by piercing the skin (typically, on the finger) to draw blood, then applying the blood to a chemically active disposable ‘test-strip’ which is placed in a glucometer.

Diabetic Emergencies There are two main types of diabetic emergencies which can present themselves.

If not treated quickly enough, fluctuations in blood glucose levels can lead to a person with diabetes becoming unwell, losing consciousness, brain damage or fatality. The more common of these diabetic emergencies is hypoglycaemia.

Hypoglycaemia This is low blood sugar and is usually defined as <4.0mmol/L. The reduced glucose level in the blood results in the body having insufficient energy to carry out functions and tasks. Hypoglycaemia occurs when there is a disturbance in the metabolism. This can be caused through inadequate carbohydrate intake, physical activity or excessive insulin.

Excessive or chronic alcohol intake can also cause hypoglycaemia. The onset is generally slow with some symptoms giving the false impression that the patient is intoxicated.

This condition effects the brain and can lead to unconsciousness.

The signs and symptoms a hypoglycaemic patient can be include.

• agitated

• aggressive

• anxious

• pale

• sweaty

• nauseous

• confused

• unconsciousness • convulsing

Treatment • cABCDE • Check blood glucose level if possible.

Most diabetic patients will have their own glucometer to be able to check their blood sugar level. Encourage the patient to take their own blood sugar level. Only use a glucometer if trained do so.

• If available, Glucose gel should be administered. If this is unavailable, fast acting glucose drinks, chocolate, banana or bread, will increase blood glucose levels.

• A slow burning carbohydrate meal will sustain the patient’s blood glucose.

If the patient has a reduced level of consciousness, then they should not be given food or drink as there is an increased risk of the patient choking.

Hyperglycaemia Unlike hypoglycaemia, a hyperglycaemic diabetic emergency generally presents with a gradual onset. Typically associated with a blood sugar level of >11mmol/L, however,

28

Medical: Issue 29

symptoms may not start to present until a blood sugar level of above 15mmol/L. Hyperglycaemia usually occurs in people who are ‘type 1’ diabetics, those who take regular insulin.

Hyperglycaemia will require urgent medical treatment. Regular patient monitoring should take place and early evacuation to a medical facility is essential.

Summary Signs and symptoms a hyperglycaemic Many patients will be aware of their own patient can have include: diabetic condition and how to self-medicate.

• Dry mouth It is advisable to recommend that, if they

• Increased thirst can, the patient use their own medication

• The need to urinate frequently or monitoring. It may not be possible to

• Tiredness know the medical history of your client or

• Weight loss their family friend, such as in this scenario,

• Deep sighing respirations (Kussmaul which in turn can present a variety of

breathing) complications. Diabetic emergencies can happen suddenly and with little warning, Treatment therefore, being aware of past medical • <c>ABCDE histories will help prepare for emergencies if • Give high flow oxygen if you have it they arise. available • Call for emergency assistance or get the Carrying items such as fast acting patient to hospital as soon as possible. carbohydrates or glucose bars will mean that • Encourage the patient to keep hydrated if a hypoglycaemic emergency occurs you with water. It is essential not to give or will have the basic resources to deal with administer sugar-based liquids. this type of problem. Also, being aware of existing conditions will allow for effective planning of a trip, although obtaining a Diabetic emergencies can brief medical history can be difficult. Some people may choose not to discuss their happen suddenly and with condition or may not think it is relevant to little warning, therefore, the environment or activity. Preparation is in providing basic but effective care. being aware of past medical essential As discussed in ‘Medical Emergencies Part histories will help prepare for 1’ The treatment regime is to follow your <c>ABCDE approach and assist your patient emergencies if they arise. with the equipment and skills that you have.

Jeremy Loseby is one of Prometheus’ Senior Instructors and has been a Critical Care Paramedic since 2008. For the past 4 years he has also worked as a crew member with Kent Surrey Sussex Air Ambulance.

What Camera?

By: Peter Jenkins

What Camera?

Many of us travel the world, see some magnificent sights and get involved with a lot of photogenic activities. We use cameras for in our professional work and also in our down time.

C

ompacts are what they say they are and great to carry around but choosing an SLR can be a bit mind boggling.

will be a combination of your ability to use the camera correctly, the quality of the camera, your personal judgement and the quality and type of lens that you use.

The main brands such as Nikon, Canon or Sony are ideal and trustworthy names.

An SLR camera is one which has interchangeable lenses and larger bodies.

Ultimately, the quality of your photographs

When choosing a camera do not go for the most expensive; an expensive top of the range camera will give you hundreds of different features but you are likely to only use a fraction of them. Before parting with

30

Feature: Issue 29

What makes a camera cheap or expensive?

Choosing a camera can be like buying a new laptop, there are so many variables to start with and you have to ask yourself Make sure the camera feels comfortable in ‘what do I actually want to do with it?’ A your hands and the controls are well placed more expensive camera, will not necessarily to be simple and quick to use. Operating produce a better picture if you do not know the camera may appear complicated at first, what you are doing with it, but some things after a few days handling, you will become to consider are: accustomed to it.

• Your budget • The brand name Everyone has their own brand that they • Minimum of 12 Megapixels (many are 20+) prefer to use and I try to ignore the ‘camera • The size of the sensor (Full Frame or snobs’ that argue that one brand is better APS-C) over another. It is totally down to personal • How many frames per second preference. Equally important is the lens that • The complexity of the metering system you use, there is no point in paying £1,000 • Whether it has ‘Spot Metering’ for a camera if you have a ‘kit’ or cheap lens • A high ISO of 6400 and above on it.

• The fabric of the body plastic or alloy any money on a camera I would suggest that you ask an experienced user for of their advice and recommendations.

Wot Camera?

By: Peter Jenkins • Whether it has a HD video facility • Does if have GPS Geo-tagging • Do you need Wi-Fi? Your Camera is a Computer Your camera is processing data just like a computer and so processing speeds, RAM, storage and all that other geeky stuff comes into play too.

The size of the sensor (Full Frame or APS-C) is very important and something that it often misunderstood. Full Frame is the largest sensor available and you will find these in the high-end professional cameras. The APS-C sensor (or cropped as it is referred to) is found in the majority of most mid-range cameras. Obviously, the larger the sensor, the larger and better the image.

There is also another important difference between the two and this is called the ‘cropping effect’. When using cameras with the smaller sensors such as the APS-C, the image is cropped and thus shows a smaller area in the frame but the image is also magnified by about x1.5.

the ‘ISO’. An ISO speed above 1600 is preferred, especially if you are using telephoto lenses as this will enable you to use faster shutter speeds.

Choosing a camera can be like buying a new laptop, there are so many variables to start with and you have to ask yourself ‘what do I actually want to do with it?’

Frames per Second Your camera normally takes one shot at a time. When set to high speed continuous shooting, between four and six per second is the norm depending on the processor. The new Canon 7Dii takes 10 fps and is an ideal surveillance camera, especially when used with a fast SD card.

What would I choose?

If your budget allows a full frame, it has to be the lightweight and silent Sony A7s. The ISO goes up to 409600 and you can attach other brands of lenses. If I were going for a fast action camera, it would have to be the Canon 7Dii, with its high speed focusing and 10 fps. The Canon 700D is also a fantastic lightweight DSLR.

In simple terms, if we fit a 300mm lens to a camera to a full frame sensor camera it will bring the image closer (300mm worth).

If we fit the same 300mm lens to a camera with an APS-C sensor it will bring the image closer by a further x1.5. In effect, as if we had a 450mm lens fitted. Therefore if you were If I’m travelling light: either the Olympus using your camera for surveillance where Tough TG4 or Nikon Coolpix AW120. cost is a factor, an APS-C model is much preferable.

Whatever you do, do not spend a lot of money on a camera and use it on the ‘Auto’ The sensitivity of the sensor can be setting, after all, would you buy a Porsche altered and is measured in what is called and drive around in second gear?

Peter Jenkins is the Director of ISS Training Ltd and author of Surveillance Tradecraft and Covert Imagery.

32

Feature Issue 29

Are you emotionally and professionally resilient?

I cannot think of anything as refreshing as reading or hearing a testimony of how spoken words or actions taken have positively Influenced influenced another person’s life.

Now just suppose that refreshing feeling with the demoralizing feeling you get from failures, disappointments and a harsh criticism especially after you’ve put your heart and soul into and all you want passionately is just success. If you’ve ever experienced any of the later then I am sure you know how damaging it can be to your core especially in a professional environment.

THE WHY Over the period I have spent conversing on different security forums, I couldn’t help but notice how easily offended, overly emotional and feisty some professional discussions can get, especially when discussing hot topic issues.

This trend has become the new normal on a lot of security forums with few exceptions that we can all be grateful to still have. Most times

By: Benjamin Alozie

when I read provocative comments I wonder and ask myself if it’s still possible and ok to have a different perspective on a subject matter and still have a sane cerebral discussion with colleagues without anyone feeling offended?

For the sake of clarity, let me remind all protective services professionals this simple fact, the protective services profession isn’t a profession for the light at heart neither is it for individuals who haven’t developed strong emotional and professional resilience skillset.

The very important questions listed below are worthy of everyone’s consideration: • If an experienced protection professional is lacking the emotional and professional temperament to accept differing viewpoints, how truly skillful is such a professional in effective communications, and how effective can such a professional be in managing the real world risks and conflicts that protective services professionals face on a daily basis without making a bad situation worse?

• Are there any real world implications if those tasked with the responsibility of mitigating

risk and managing very difficult clients lack emotional and professional resilience?

• Are we as professionals allowing our private life challenges overwhelm our professional life in a way that affects the professional interactions we have with our colleagues?

• Do experienced professionals and leaders of the protective services craft have any professional obligation, demonstrating through their good examples how less experienced and new comers can maintain strong emotional and professional resilience?

The observations and questions referenced above are the primary reason for me writing this article. I hope the information and suggestions I share from personal experience can be of help to those seeking solutions that work and help people to be emotionally and professionally resilient in the face of all types of challenges.”

MY CHALLENGES Let me share some aspects of my life story and challenges that I believe gives me the ability to address this subject and offer some tips and

34

Feature Issue 29

proven suggestions that worked for me and for others.

influential relative that was willing to help you. I remembered that at age ten I was already street smart and knew how to defend myself from In Africa – I was born in a third world African the absolute worst that society had to offer that country that I will forever be proud and grateful included everything from ritualism to street for because of the real world training and trading and some even more insidious things. preparation I received from the harsh realities I also remember that by that age, every day of growing up. Fast forward for a second to my presented very different survival challenges. The professional life as a protector that has legal funny thing though is that the only thing that residency in six countries in four continents of made a lot of us back then go to bed eager to the world then you will understand and better wake up the next day was the hope we had for appreciate how I got the deep information something better. and country specific exposure to have very informed opinions of life in certain regions of As I grew older and ventured to Europe-Middle the world. Now back step to Africa and can see East-North America – Change of environment why without mincing words, I can confidently suddenly exposed me to new sets of unfamiliar state that there are huge world differences challenges such as weather conditions, racial between growing up in the toughest streets of a discrimination, culture clashes, language first class country and growing up in a corrupt barriers, different social norms etc. Rejection third world African country. from colleagues and supervisors took place and at work I was frequently denied information For starters back when I was growing up in a that would help me do my job well, advance in third world country most parents didn’t know rank and be promoted. In countries where local the meaning of the phrase “A social safety net”, language was a barrier, I received regular and they don’t know it exists let alone know they are direct verbal abuse from the places I took up being deprived of it by their greedy and corrupt temporary work. All the challenges I mentioned leaders. So if you are born in a first class nation and more where issues I had to manage on a and are having real world challenges STOP and regular basis sometimes for much extended think about what I am about to say next. Some periods, until I was able to improvise adapt and of the challenges you maybe suddenly and overcome them. unexpectedly experiencing as an adult are what some children were born into and I can recall a time in Europe, I slept outside in surrounded in. my friend’s car during one cold winter because the wife of my host didn’t “like my face” and “Always make the best out of what you have or openly told the husband that I was going to don’t have”-- Unknown be a professional threat to him. Now sleeping outside in the African heat, day or night was In the environment I grew up in, chances of no issue for me, but snow and winter were survival were very slim if you didn’t have wellmy nemesis, these natural phenomenon were to-do parents or if you didn’t have a rich or foreign and extremely challenging.

By: Benjamin Alozie

I slept outside in my friend’s car during one cold winter because the wife of my host didn’t “like my face” and openly told the husband that I was going to be a professional threat to him.

Throughout that period, I applied for several interesting job positions and was constantly rejected. One in particular was notably painful because I was openly rejected because of my country of origin and the color of my skin, the job interviewer told me this to my face and wasn’t bothered, I actually still thanked him for being openly truthful. I couldn’t sleep that night I questioned why I even left Africa only to come and be humiliated in a foreign country (Welcome to the Real World).

Enlightenment & Wisdom After all the challenging experiences I was subjected to living life outside my home country, my enlightenment actually began the moment it hit me that nothing that I had passed through away from my home country was as emotionally traumatizing as the thought of becoming food for cannibals back home. I know at this point you are wondering if I used that word simply to make an exaggerated point.

I did not. With this new mindset, I decided to start accepting and rolling with the challenges as they came the same way I was taught in jujitsu to use the attackers force against them.

It all started making sense, what I had in my head was my biggest challenge, I needed to cleanse my thoughts and change my mindset to succeed. I needed to start seeing challenges differently for me to be resilient and survive.

Truth is all I have experienced had prepared me for the worst-case scenarios, my past challenges have proven to be my true life saver wherever I found myself stuck. My challenges toughened me and gave me the wisdom to manage different adverse conditions. My challenges had contributed in making me the emotionally and professionally resilient protector I am today.

THE LESSONS I decided to use my personal story for this article, first because we often only hear people’s success stories, how great something went, the great things that happened or that they experienced, we rarely hear how bad something went or what it took to get to a particular moment in time.

Some of the real world lessons learned and application from my personal story:

36

Feature Issue 29

• That If you want to be successful, great, achieve something original and meaningful with your life, you MUST learn to deal with failures, disappointments, rejection and criticism of all types.

• That if you are as an example an artist or a professional of any kind your work, work application and even business proposal may be rejected by editors, curators, supervisors and even by an ordinary gatekeeper at the main entrance.

• That each time you put your work or dreams in front of the public, you expose yourself to possible failures, disappointments, rejection and harsh criticism and other realities of life.

• That even if you are a business entrepreneur you will still face failures, disappointments, rejection and harsh criticism by (potential) competition, customers, partners and investors and that all these people won’t hesitate to criticize you justified or not if they are unhappy.

• That if you are chasing your dream job you’ll receive your share of disappointing rejection letters and that some of these rejection letters may affect even your family and love life • That even when you land the job, taking flak when things go wrong is part of the deal.

• That if you’re a protection specialist, it’s a battle to get on the team and if your performance isn’t up to scratch you’ll hear it from all sides - your detail leader, your teammates and sometimes the Principal.

• That if you’re a campaigner for change especially in an industry as ours (Protective services Industry) that is badly in need of change, you shall face inertia, resistance and hostility from everyone with an investment in the status quo. No wonder most people choose not to rock the boat.

• Last but not the least, that failures, disappointments, rejection and harsh criticism can truly rob you of your dreams and make you non-resilient, emotionally and professionally.

As most of you would agree, my personal story isn’t unique because many people have experienced lesser, similar or worse challenges in life. Regardless of what your personal life story is or what ticks you off emotionally to the extent that it affects your professional life.

Remember the following facts of life :” ANALYZE This- Sometimes we dream big, we think big, make big plans and do all we can hoping that all our dreams come to reality.

Unfortunately because of real world challenges and the curve balls life will constantly throw at us, our dreams may slip away. If you find that happening in your personal or professional life, take a moment to review some of my challenges, and know that if someone like me can beat the odds, nearly anyone can. One reason for that? Resilience.

Benjamin Alozie is the Director of International Operations at ICON Global, Inc. and has extensive operational experience working on the continent of Africa and abroad.

38

Editorial: Issue 29

Offering Security Details for Minors Some may think it is the ‘’easy job’’ but when you get hired to protect a client’s most valuable asset, his child, you will find out that providing security details for minors is actually harder and more challenging than protecting adults.

Consider as well, the immense amount of trust a client has to put in your ability before they offer you the opportunity and then not be overconfident in your performance.

Kids are the fastest way to end a career, don’t

underestimate the challenge they present, or the rewards that service to them offers.

Today more and more celebrities, dignitaries, politicians and the corporate elite are hiring close protection operatives that are assigned specifically to protect their children.

The traditional huge thick-necked bodyguard accompanying a child to the zoo is giving way to the ‘’child friendly image’’ of a well-dressed athlete with an I.Q. of 130+,

By: Denida Zinxhiria

caring for that child as if it was their own.

Male and female close protection operatives that can blend in with and adapt to the environment of parents and children are more likely to gain employment over the classic muscleman.

If you are in charge of protecting young children, you will either be their sole caretaker in public or be in charge of both them and their caretaker. Either way you have challenges. If you are the sole caretaker, you will be as preoccupied with meals, diapers, tempers, and entertainment as with their security. If you are watching over the child while in the company of a nanny or parents, your job is immensely easier but also exponentially harder with the addition of each person added to the party.

listen for and follow directions but harder when they want their own way.

The difficulty really comes when you are dealing with teenagers. An exceptionally high number of the security details for teenagers has to be done covertly. This is to say that the kids just won’t want you around or cooperate with you if you are “in their space”. So forget about walking formations, suits and stiff postures. Be prepared to dress casual and blend in. That includes both your physical appearance and behavior. One wrong move that embarrasses your young client and you are done, and with a negative review of your conduct reaching the parents, done for good.

Here are some hints to consider when protecting children: Conditions are easier if the child is younger If you can work with a caretaker or parent and cannot communicate because you don’t and allow them to care for the child, this is have to carry on a conversation, but harder ideal. The adult would go through training because you also may have to carry them, with you to learn to understand verbal thus occupying your hands. Easier if they instructions and non-verbal instructions and can talk but harder when they can talk back you would not deal directly with the child or argue. Easier when they are older and can or ever be alone with them. You must also

40

Editorial: Issue 29

consider your age and athletic ability when compared with the nanny or the parent(s).

Could you pass for a spouse or parent or Aunt or Uncle?

When you interview a client prior to accepting an assignment, ask them about your limitations or role regarding their child’s protection. Typically, the client will not allow you to admonish or punish a child for misbehavior. You will be spending a lot of time with a child that may be developing his/her character. This is a very vulnerable period. Not many parents are willing and open to allow another person to correct their child’s behavior. So be sure to clarify your limitations in writing. Also remember that attraction is a natural function in life and children learn to trust and become attracted

to adults at an early age. This process averages about 6 months which is why it is recommended that you limit your contracts to that amount of time. If you are going to stay longer, you must obtain additional training as the emotional stress on you can be overwhelming over longer periods of time. Some may ask you to just act as a bodyguard and protect their child’s physical wellbeing and some will ask you to also educate them and correct bad behavior.

When it comes to child or teenager protection, clients tends to hire bodyguards that will be assigned with the family and the child for many years. As one might understand, it can be difficult to place different bodyguards on a child’s or teenager’s protection during short time

By: Denida Zinxhiria periods. In this case they are looking for someone skilled and mature enough both professionally and ethically to protect but also work as a mentor for their child.

Mentoring and teaching could include academia as well as self-protection skillsets.

Make sure your need for income doesn’t overwhelm your ability to teach.

As with any client, there are roughly 300 mandatory questions that should be asked and answered and an additional 450 that could be asked. Many of these should be asked of the parents but many should be asked of the child while the parents are present. As soon as you get assigned to a child protection detail you must ask about their habits, his/her medical record ( blood type, if he/she is allergic to anything etc), preferable places they like to spend time and of course who their friends are.

they do to their parents. This initial bonding is critical to you keeping your job.

Deal with older children as adults. Have a conversation with them. Children are not stupid and like to be dealt with as adults.

Respect their opinion and explain your position. Make sure they understand that your only duty is to keep them safe. An additional concern is reporting. Whether asked to report back to the child’s parents or not, you should keep very accurate notes and be prepared to deliver an accurate report to them. This may ruin trust so be very careful with this.

Allow the child some time to feel comfortable with you and trust you.

Depending the child and your approach, it may take them up to 6 months to start feeling comfortable and trust you. Don’t rush the process. Be approachable and let them Background checks should be conducted decide when they can come closer to you. on every adult around the child, including Again remember that this is dependent on the parents of friends. Include school staff your planned length of assignment. Children such as teachers, coaches, bus drivers, school by nature are very reactive and they tend to nurse and cafeteria staff. do the opposite of what they have been told.

For the child we are another ‘’intruder’’ in Have a conversation with the child. Explain their personal lives. It takes a great deal of to them why you are there and what your patience and discipline to earn trust. Study job is. Usually they see you as a new person this process and seek out a professional intruding in their life and someone who is councilor if needed. Your client should retain there to spy on them and report anything one for you.

Allow the child some time to feel comfortable with you and trust you.

Depending the child and your approach, it may take them up to 6 months to start feeling comfortable and trust you.

42

Editorial: Issue 29

Another important issue to discuss with the child you are protecting is their online behavior.

In the beginning, (with an older child), you will have to deal with a child who will be asking you to stay further away, don’t look at them, don’t open the car doors for them, don’t accompany them for shopping or to the movie theater. Of course as you do your job, you will have to disregard or ignore their requests and although some in our profession may say it doesn’t matter what the child wants the fact is that at some point it does matter. At the end of the day, you don’t want to deal with a kid who will play hide and seek with you and see you as an enemy, but a child that will be cooperative with you and seek you out and trust you when danger threatens their safety or security.

Educate the child on security awareness topics. Children love learning new stuff and they will understand why you can’t stay back out of reaction range, How you can see them but not watch, how you can be close enough to hear them but not listen, why she/he can’t sit on the passenger’s seat next the driver, why you have to open the door for them etc…

Since much of teenager protection is done

undercover, set some signals or codes with the child. Let her/him know what signs you can both use for cases such us ‘’stay there’’, ‘’go’’, ‘’come close to me’’ etc. AND Practice these every day.

Consider the child’s friends. Your presence around them can affect how your client acts or reacts. Avoid addressing the friends and never correct the child in front of them.

Another important issue to discuss with the child you are protecting is their online behavior. You may have to teach and explain why it is important for him/her to be very cautious about what information and pictures they post or share with friends.

Many times, parents neglect these matters.

You will become all things to these children.

Take the influence you have over them seriously. You are not just protecting them, you are influencing them too. Children will learn to manipulate both parents and the protectors. Parents may become jealous or resent that you spend all your time with their kids or that you are “too close”. Address this issue early on. It will save your career.

Denida Zinxhiria is the Founder and CEO of Athena Worldwide LLC, Athena Academy and Nannyguards®. She uses personal experience as a Close Protection Operative and Security Consultant to help others learn what it takes to master the ins and outs of the Security Industry. She is one of a few certified female Close Protection Operatives and Security Consultants in Greece.

Denida holds a BSc in Counseling and Psychology, is trained in various martial arts and has also operated as a private investigator and linguist in cases of human trafficking between Albania and Greece.

Athena Worldwide LLC www.athenaworldwide.com

Athena Academy www.athenaacademy.com

Nannyguards® www.nannyguards.com

44

Feature: Issue 29

Show Time

YouTube, CNN, TMZ, Entertainment Tonight and other blogs and television magazines are full of countless examples of security challenges, compromising artist moments and other assorted attacks on principals.

Many of those challenges often stem from the same root causes. Often, it is a failure to adhere to sound fundamental security or protection protocols, a lack of recognition of pre-incident indicators, inadequate security personnel or physical security

barriers. Sometimes it is not a function of security not being in place but often a lack of training in threat recognition and risk mitigation. While this article focuses on the entertainment industry we have seen the same security challenges with prime

By: Mark “Six” James ministers, European banking executives and other world leaders.

Recently, at a show in Florida we saw an artist get slammed off the stage. There was no less than a thousand pounds of security in close proximity to the artist. Not only did the perpetrator breach the stage, he stood there for several moments starring through the artist and it was very apparent he was not part of the show nor was his energy or demeanor friendly. The artist even made a comment about his proximity prior to the altercation.

While no security measures are100%, below are some guiding principles and best practices which I have found help minimize the potential for an unwelcomed encounter.

Cardinal Rule Number 1 – Influence Early Every relationship between the promoter, venue staff, the production staff, artist management, the touring director and the protection detail is different. However, one thing I have found which doesn’t change is the earlier you can become a part of the discussion generally the easier it is to incorporate your suggestions.

Understanding we will always be doing the delicate balance between security and access in our endeavors to provide the safest possible functional environment to operate in.

As the protection detail we are often involved in the logistical planning. However, unless your team has dedicated advance personnel you can often find your security considerations to be an unfortunate afterthought by promoters, marketing or public relations personnel. Keep in mind

just because you may not have a dedicated advance team it does not mean we cannot be intricately involved in the site advance and details such as the stage set up, pit areas, physical barriers, venue personnel and placement, artist parking, general access controls, credentialing, and the overall security/production footprint. It is also virtually impossible to do a good job of establishing a relatively secure environment without a thorough understanding of physical security. You need to understand how to use elevations, setback areas, barricades and manpower to your advantage.

Manpower should include venue security, local law enforcement, EMTs, staffers and even photographers. Yes, I said it, even the paparazzi when used effectively can assist in expanding the protective ring.

Even in the absence of a formal protection specialist to do the advance, I have trained our touring director on certain minimal considerations I desire for us to have in place before our client/protectee formerly arrives. Some input is always better than no input. If the stage is going to be preset even before the touring director or the advance team arrives, you can always have a promoter walk the area provide you photos or a short video of the artist scheduled arrival area, stage, green room, route from the green room to the stage etc. That allows you to bring them into the security planning process and helps pre-establish a relationship in advance reducing exposure for both of you. I also like to get a gauge on ticket sales where possible to understand if the event may be potentially over sold and the capacity issues which typically come as a result. All which can be beneficial on the day or night of the show. At minimum, it allows you to

46

Feature: Issue 29

The Green Room The green room or dressing room should be the artist’s private retreat. It may or may not function as the temporary safe-haven The Stage Set Up in the event of an emergency. However, Whenever possible, I prefer an elevated no cameras should be allowed in that stage. My preference is a minimum of 5 - 6 room and minimal access by non-vetted feet of elevation that way in order for a fan personnel. That includes promoters, to attempt to jump on stage they would working staff and even law enforcement. have to be a super ninja gymnast. It also It should be understood in advance by all dissuades the artist from wanting to jump off and if necessary made part of the contract. of the stage into the crowd. If I cannot get While you may grant a visiting artist access my desired height requirement then I look if agreed upon by the protectee that does for a greater set back distance between the not necessarily ensure access to the visiting stage and the barricades. Also, you have to artist’s friends. Remember, you may have a ask yourself which type of barricade is most confidentiality agreement with your client; appropriate for your desired use (hockey those who are visiting their dressing room stop or bicycle rack). One is easier to put in or green room do not. Don’t allow someone place the other is more sturdy. Personally, else’s social media post to become a public relations challenge for your client. The I prefer the hockey stop around the stage. best way to ensure something said if off the Most venues have access to either so as we record is to not say it, and the best way to spoke previously, sharing your thoughts early minimize an embarrassing moment for your allows you to better influence the process. It client from happening is to minimize access has been my experience that bicycle racks to their space particularly their private areas. are better for channeling people and the hockey stops are better at restraining people The Approach although either can be breached with enough When possible, I want a clear apron for time or motivation. They are just one approach and exit. If we have a clear apron incremental element in the overall security and no one is allowed access then we don’t plan. When we can’t get either the desired have to deal with requests for autographs or elevation or set back distance then we often pictures. Experience has also taught us when will require additional manpower via venue a fan gets in close proximity they start to feel security to effectively man the area. If I have entitled or embolden. If they can get within a further need to restrict access I often will arm’s reach they will often try and grab or have the first row or two reserved for press touch the protectee and ask for a picture this creates another human barrier and or execute a selfie. So, if one establishes moves the fans back another four to six an effective perimeter you won’t have to feet. potentially disappoint a fan, delay the show foresee where some of the potential security challenges may come from and problem solve them in advance.

By: Mark “Six” James

In the event someone unauthorized breaches the stage our team (close protection) will deal with them.

to smoke and they are restricted to a particular section of the stage, which allows them to view the show and not become their own separate side show taking away from the audience’s focus on the performing artist. Remember, non-entertainers or other promoter’s guests are not use to being on an elevated stage with no guard or handrails or potentially touch someone which could and multiple cables running the length of the lead to simple assault charges. stage. Why no smoking? Even if the person is smoking a cigarette we know by the time Show time it hits TMZ, it will be our artist’s entourage I strive for a “Sterile Stage” if you are not is getting high on narcotics on stage. No a performing artist on this set or an active smoking avoids potential PR nightmares. part of the production team for this show We protect the Client’s image as well as the then you are required to watch it from a spot Client. other than the stage that allows me to focus more on the protectee and immediately All-Access passes only works when you identify something or someone out of are performing not when other artists the ordinary. Anyone now in the space are performing. We often try to extend is automatically a red flag. I informed courtesies to other artists if they agree to venue security in advance that in the event be compliant with our stage guidelines. someone unauthorized breaches the stage Make sure to have a good understanding our team (close protection) will deal with of credentials and access to minimize them. That minimizes those “PR unfriendly” challenges or misunderstandings later YouTube moments and can help mitigate between venue staff, security or the other potential client liability. I tell them that I will artists. hand them to venue security in the most efficient YouTube “friendly” way I can, and I generally ask security people with cell their job is to escort them out of the area phones to put them in their front pants away from where we have to exit the client pockets so they are not tempted to want to post show or away from the artist dressing use them. If their goal is to be a fan I ask room. We then walk each and every stage them to, “please turn your security shirt beforehand looking for hazards and potential inside out and watch the show from the obstacles. I try and make adjustments when other side of the ropes.” possible and inform the protectee if there are additional considerations to be aware of.

Departure time Prior to departure your touring bus, sprinter If I allow anyone on stage no one is allowed van or SUV should already be positioned in

48

Feature: Issue 29

close proximity to your exiting venue door.

This should also be parked inside a secure area or fence. This again helps restrict fan access and unwelcome encounters which can lead to additional public relations challenges or disappointed fan moments particularly following a great show. Also, with the uptick of flour, sugar and glitter bombings there is no need for a potential adversary to try and execute their final act of defiance.

The driver’s job is to also stay with the vehicle and not allow it to be blocked in.

He/she should also strive to minimize maneuvers and adjustments upon exiting.

They have the entire show to ensure this is prearranged. This is particularly beneficial in event of an emergency.

The above stated elements are not all inclusive ways to enhance security and mitigate risk but they do represent some existing best practices which have served me and others well. Safe travels and best of luck with the next show.

Mark “Six” James is Founder and Executive Director of Panther Protection Services, LLC, a full service protection agency focusing on Risk and Crisis Mitigation, Executive Protection, Self-Defense Training, and Firearm Instruction. www.pantherprotectionservices.com.

By: Dr Amy Burrell

Myth-busting The longer I work in the education sector, the more weird fallacies I hear.

As I teach forensic psychology and criminology, it is perhaps not surprising that I shatter the illusions of students about crime and policing on a regular basis (e.g. “murder is not common”, “there isn’t usable forensic evidence at all crime scenes” and “most violent offences are committed against men not women”). What is perhaps less obvious is that I spend a considerable amount of time

trying to dispel myths about education as a whole. For example, that lecturers are evil and want students to fail. Nothing could be further from the truth. I wholeheartedly want my students to succeed – nothing gives me greater pleasure than awarding an excellent assignment with a high grade. However, I can’t just pass assignments that don’t come up to standard – I wouldn’t be doing my

52

Editorial: Issue 29

job properly if I did. Even if you are a total cynic, this myth about evil lecturers just doesn’t work – why would lecturers create extra administrative work and marking for themselves voluntarily?!! The answer – they wouldn’t, they would much prefer to read lots of good quality essays and be able pass every assignment they mark. And so-called “evil lecturers” isn’t the only myth I’ve come across.

I’ve outlined some of the most common myths I’ve heard about education and training below and hope my little hits of reality help dispel some of these.

Common myths Myth: All courses start in September.

Reality: Whilst some courses only start in September each year, many courses have intakes at different times of year, and some have rolling admissions meaning you can start at any time.

Myth: Courses take a long time to complete.

Reality: Courses can be anything from a few days to a few years. The length varies depending on the type of course (e.g. topic, level of accreditation) and mode of study (e.g. full or part time). Have a look at the different options available when choosing the right course for you.

Myth: Once I’ve started a course I have to finish it within the advertised timeframe.

Reality: Universities, colleges, and other training providers recognise that things can happen in life which impact on students’ ability to complete courses on time. There are options for deferral and interruption of studies (or similar) with most institutions if needed.

Myth: I will have to write lots of essays.

Reality: It is common for people to think that all assessment is essay based, especially if they are enrolling on a University course. Assessment will vary by course but many courses do use different assessment methods. For example, the Masters in Forensic Psychology course at Birmingham City University uses presentations, exams, reflective reports, and research projects alongside essays for assessment. Also, for students who struggle with writing, there is usually support available (e.g. study skills classes, mentoring, tutors etc.).

Myth: There would be too much work to take on at once.

Reality: Many courses can be taken in modular form. This allows you to “pay as you go” and build up the credits for a

By: Dr Amy Burrell

Many courses can be taken in modular form.

This allows you to “pay as you go” and build up the credits for a qualification qualification. The more accredited modules completed, the higher the qualification you could gain. The added benefit of this is that, if you reach a point where you decide you don’t want to complete all the modules you originally sign up for, you might be able to exit the course with a lower qualification (e.g. a postgraduate certificate instead of a full Masters qualification) – this means the work done up to that point is not in vain as a qualification is still achieved.

Myth: Education won’t help me in my career.

Reality: The workplace is more diverse than ever now and employers appreciate it when employees can clearly demonstrate their knowledge and skills. Courses cannot only be linked to Continuous Professional Development schemes at work, but may also support applications for membership to professional membership organisations.

Myth: The course is only available face-toface/online and I’d prefer the alternative.

Reality: Whilst it is true many courses are either face-to-face or online, some learning providers do have face-to-face and online versions of the same course so it is worth asking.

Myth: Face-to-face courses are better than online.

Reality: To be honest, this depends on the student. Some people prefer face-to-face

courses, but this does not mean that online learning has no value. Many topics can be successfully taught online, perhaps with the additional of email/telephone support from a tutor/mentor and/or the option to attend face-to-face elements if desired.

Myth: It is not worth the investment.

Reality: Courses can be expensive but this does not mean they are not worthwhile. In fact, if a course is too cheap then this should be a red flag (in a feels “too good to be true” kind of way). However, to a certain extent, courses are what you make of them. If you don’t commit to a course then the benefits of completing it will be limited. When you are thinking about spending money on a course (or spending your boss’s money on a course!), I recommend thinking carefully about which course to do. Do you find the topic interesting? Will the course help you in your career? Is it accredited? Will the course help you develop transferable skills (e.g. communication skills)? You should link the course directly to what you actually want to achieve in life and career if you want to be successful. Doing this will help you justify the investment.

Myth: It’s expensive.

Reality: Whilst it is true that it is worth investing in high quality when choosing a course, there are often different payment options. Some courses can be paid for in

54

Editorial: Issue 29

instalments making them more manageable to pay for. There are also funding opportunities and/or discounts available in some places, e.g. loyalty discounts, or discounts associated with professional membership organisations.

Myth: Studying is boring.

Reality: If you have found education boring in the past, this is probably because you have done a course that is not right for you. We have all been there – the standard courses we are made to complete by employers that are dull and don’t add value (I’ve lost count of the number of data protection courses I’ve had to do). However, this is not how all courses are.

If you are enthusiastic, commit, choose a topic you are interested in, and have good trainers/ lecturers, I promise you it won’t be dull. It

might be difficult at times, or even frustrating, but it won’t be dull.

Myth: I’m not clever enough.

Reality: Self-doubt is something I come across all the time. Starting a new course can be overwhelming and sometimes we think we can’t do things when the reality is that we can but might need a bit of guidance to get us there. If you are feeling overwhelmed, ask for support.

Myth: I’m too old.

Reality: This is the stupidest excuse I have ever heard. You are never too old for education – end of story. I firmly believe we should all strive to be lifelong learners. If you have particular concerns about feeling out of place, have a look at the student profile of the

By: Dr Amy Burrell

institution you plan to study with and see how many mature students they have (e.g. I know this is 60% for Birmingham City University, granted they count anyone 21 or over as “mature” but you’ll find mature students of any age have similar concerns whether they are 23, 53, or 73!).

to complete courses they are not interested in. However, it concerns me that people might be put off education by the myths that surround it. I personally believe that myths about education is one of the biggest barriers to people enrolling on courses, particularly in Higher Education. I hope that by dispelling some of these myths might Conclusion encourage a few people to consider further It is easy to find excuses not to engage in education. If you do decide to get involved – education and I am not a fan of forcing people good luck!

Amy holds a BSc in Applied Psychology, an MSc in Forensic Behavioural Science, and a PhD in Psychology. Amy is a Lecturer in Forensic Psychology at Birmingham City University and can be contacted on amy.burrell@bcu.ac.uk. She was previously the Training Manager for Perpetuity Training who specialise in security training (see www.perpetuitytraining.com) and is also involved in the Crime Linkage International NetworK (C-LINK) (see www.crimelinkage.org)

56

Editorial Issue 29

Keeping Your Edge

If you are working in the area of Celebrity & VIP Protection you are almost certainly bound to encounter individuals who serve as both the lifeblood of the entertainment sector and the bane of Client’s and Protectors alike.

I

’m talking about the Fans. They are the driving force behind record sales, successful product launches and the determination of if a movie is going to be a blockbuster smash or a dud that last only a week in theaters before quickly heading to the video shelves. Love them or hate them, you have to respect them.

However, if that is the case, why do I see and hear so many in our profession become so frustrated with a necessary part of the entertainment “life cycle” that I sometimes become confused if they are discussing “fans”, or enemy insurgents in a third world country?

been smoking. Just think about it, let’s say you’re a successful musician who’s talented, but your career has really catapulted after composing a pop hit that plays on the radio every hour on the hour, selling a massive amount of records. Who do you think is buying those records? Simply put the fans.

Now what does this have to do with the Protector, who’s receiving his check from ABC Protection Agency, Inc?

Well imagine that for the same singer’s follow up album, he decided to shift from rock to folk music. Despite the fact that he might play the harmonica better than anyone you know, all of a sudden those adoring fans that were beating Don’t get me wrong, I have had more than my fair share of encounters with overzealous down his door gravitate to the next big thing (remember POP music is short for fans that care nothing about the Client’s POPULAR music). With the sudden exodus personal space (“oh is this a restricted of fans, his next album has poor record sales, area?”), social norms (“I can clearly see and plummets down the charts. His tour you are eating, but can I get a photo?’), or privacy, (“I had the hotel housekeeper let me schedule, which was once very robust with international dates, has now dwindled to a in.”), however I do my best to try and keep few cities here and there, and the personal it in perspective. The reality is if you are appearances on the late night talk shows working in the Celebrity & VIP Protection industry, these people are the ones that pay have all dried up as well. the bills.

All of these things signal a reduction in I know at this point, some of you are turning revenue and when budget concerns are an issue, do you know one of the first things to up your noses, and wondering what I’ve

Keeping Your Edge By: Elijah Shaw “Fanatic” derives from the Latin fanum, or “temple”; but the meaning “zealous” or “zealot” seems to derive from the peculiar behavior of priests who served the Roman war goddess Bellona at a fanum in the first century B.C. Every year the priests staged a festival during which they tore off their robes and hacked at themselves with axes, splattering blood everywhere. This behavior could only be a sign of divine inspiration, and so fanaticus came to mean something like “crazed by the gods”. When the word “fanatic” first appeared in English in the sixteenth century, it meant “crazed person”, and then more specifically “possessed with divine fury”. “Religious maniac” is still the principal meaning of the term, but in the shortened form “fan”, it also simply means, “devotee” or “adherent”.

—Michael Macrone, It’s Greek to Me!, Cader Books, New York, 1991

receive extra scrutiny? If you said security, you guessed right.

Like it or not, the very concept of security is a bane to most BUSINESS Managers and Accountants, because there is no tangible return on the investment. Day after day, month after month, year after year, we are a drain on the client’s war chest. Add to that if NOTHING goes wrong we have done our job, so the intangibility of our services is even more pronounced. We cost the client money and unless he actually witnesses you dive in front of a bullet, he may never realize the amount of hard work that goes into keeping him safe and sound.

With all of this in mind, you should be able to see that the consumer is secretly the

one that pays your bills, even if it is a few degrees of separation down the line. That perspective, should allow us to put away the distain we have for the excited teenagers, or pushy groupies or overly macho males who want to pass along their demo tapes. I think clearing our minds of the animosity that comes from the annoyance we feel from some of these encounters allows us to focus better on the real threats.

Unfortunately, there is a laundry list of Attacks on Principals (AOP) that were committed by FANATICS, some of which have had deadly results. Because of this, we have to stay dispassionate, switched on, and in the moment. So instead of “loving or hating it” let’s just “understand it.”

Elijah Shaw is the CEO of Icon Services Corporation and The National Director of the North American Bodyguard Association

58

Case Study Issue 29

BBA membership: the close protection officer’s story Paul Tyler epitomises today’s professional close protection officer.

Since serving in Afghanistan and Kosovo, he’s built a successful career in close protection, looking after high net-worth individuals, their families and assets in Europe and the UK. His success is at least partially down to excellent risk assessment, persistence and decision making skills. No surprise then that Paul was quick to take advantage of the British Bodyguard Association’s (BBA) new Protect premium membership package.

We caught up with Paul during a rare quiet spell.

Before exploring his motivation for selecting Protect, it was logical to establish his credentials and discuss his experience.

‘Like so many lads, I enlisted just before my eighteenth birthday, joining 29 Commando as part of a team providing tactical support for the Marines. The next seven years were spent on active service in Afghanistan and Kosovo. That’s where I learned the tricks of the trade that have served me so well.’

Opeing the door of opportunity After leaving the army, while providing security at Didcot Power Station in 2010, Paul met the BBA’s Shaun West who shared copy of The Circuit gave

him a glimpse of the Association’s work – and bodyguarding opportunities in Ibiza!

Tyler again: ‘I was hooked the minute I read that article, contacted the writer and tried to get some work out in the sun. I pestered them until they gave me a contract. It was a blast!’

Paul worked in Ibiza for two years, before returning to the UK to be closer to his young family. Since discovering the BBA, he’s remained committed to the Association’s work and a firm believer in its value for the industry and CPOs alike.

BBA membership makes sense ‘BBA membership makes so much sense, ‘ Paul explains. ‘Our industry can be very lonely at times, so it’s good to know you’re part of an organisation run by guys who really know close protection and look out for each other. Whether it’s the networking, the continuous professional development (CPD) or the news and jobs in The Circuit, BBA membership is a no-brainer for any professional CPO.’ It’s a credit to the BBA’s two founders, both active CPOs with extensive experience, that the

By: BBA Team organisation continues to develop new member offerings.

Protect+ comes into its own. They’ve designed it specifically for armed CPOs working in the world’s unfriendliest places. Best of all, the level of membership can be adjusted between contracts, or if the CPO works back in the UK for a while.’

‘They’ve come a long way over the last few years,‘ says Tyler, ‘and one of the best things is the relevance of the membership benefits – not least the Easy to get covered new premium Protect and Protect+ memberships The BBA developed Protect and Protect+ that complement existing Bronze, Silver and Gold after identifying gaps in the market for CPO levels.’ membership and insurance. As well as offering an enhanced membership level consistent with BBA Protect: Bespoke for BBA members a leading professional trade body, the new Protect was designed with specialist insurance broker Lockton to make it easy for BBA members to membership grades make it easy for CPOs to upgrade to a premium membership with insurance upgrade their membership. as standard.

‘I found it very easy to get monthly membership cover,’ explains Tyler, ‘and it’s all done online via Paul Tyler again: ‘As CPOs, we’re used to looking the BBA website, with no long-winded application after ourselves and our principals. Because we process and form filling. You can pay with PayPal usually come from military backgrounds, where too, and there’s even cover in transit, which other benefits are provided automatically, it’s easy to policies don’t provide.’ overlook these once we’re in civilian roles. In my opinion, that’s a mistake. Think about it: who I’d recommend the BBA and Protect to any CPO protects the protector?’

With the conversation ending, we asked Paul whether he’d recommend the BBA and its Protect Tyler is alluding to the diverse exposure facing membership packages to others. His answer was CPOs. This varies by assignment and location, unequivocally affirmative: ‘Absolutely, and I always but typically includes public liability, professional do; especially for job ads, training and insurance indemnity and personal accident. there’s no better place if you’re a CPO. I took advantage of Protect ‘With the BBA you get so much more than just ‘That’s why I was delighted to see the BBA’s new being part of the Association. And with Protect and offering – and why I took advantage of Protect Protect+ it just got even better!’ membership, which is designed for primarily UKresident CPOs. It gives me PI cover, public liability protection and personal accident cover when I’m at For more information: Paul Tyler, CPO at Rubeus Ltd. work. And all the other BBA membership benefits Web: www.rubeusltd.com such as CPD and my regular copy of The Circuit.’

Tel: +44 (0) 844 332 6072 Solve CPOs challenge to get insurance As he talks about CPO insurance, Tyler makes the important point that it’s often hard for CPOs to find The British Bodyguard Association insurers who are willing to cover them: ‘Most other BBA Corporate companies want silly money to cover people like me and most employers won’t take you on without Suite 27 insurance. So sometimes you can get stuck in the 58 Low Friar Street middle with no-one to help.

Newcastle NE1 5UE ‘It’s understandable, given the inherent risks of our work. The UK and Europe are bad enough, but the risks are much higher for contracts in hostile environments like Iraq or Afghanistan. That’s where

Web: www.the-bba.org.uk Email: admin@the-bba.org.uk Tel: +44 (0) 191 6450 865

60

Regular Issue 29

Working Girl As a close protecion or surveillance professional we would all like to think that we do the best we can whenever on task, however sometimes our best just isn’t good enough.

I am extremely lucky that in over thirty years of having served within the security industry that I have never lost a principal. I have however given notice to clients and principals whose morale’s I find repugnant.

Jacquie Davis Operations Director Optimal Risk Management Ltd

How many of you have seen the client taking drugs, abusing prostitutes or being cruel to a child?

What do we as professionals think about the client who does any of the above? Personally I don’t care if the principal takes drugs as long as they don’t ask me to go to get them, I don’t care if they hire prostitutes as long as they are consenting adults, I do care however when I see a child being beaten or abused by an adult

By: Jacquie Davis www.optimalrisk.com

who wants me to think they are teaching the child a lesson.

I am the first to admit that I’m not a lefty tree hugger that thinks children should not be punished, I’m all for giving a child a light smack if they are out of line however I once saw a servant of a principal holding a lighter under a child’s arm trying to teach them not to flinch. For those of you that work the Arab season I suspect you have seen similar if not worse along the years. Let me also say that I have seen some principals children so spoilt they don’t know how much anything costs and think running down the corridor pushing a room service trolley into the legs of the RST is a great sport.

Learning different customs and traits from around the world is a necessity in this game and is considered one of the softer skills but it is some of these softer skills that are sometimes missing from CP Courses.

Please take the time if you’re not taught it already on your CP course to find out about diplomacy and world customs, it will stand you in good stead throughout what can be a very challenging but rewarding career.

I recently went to a great film premiere to see Born of War directed by Vicky Jewson one of the youngest female directors of our time. If you get the chance go to see it, it is

well worth a watch, it was filmed in Jordan with the permission of the King, the security risks were astounding. Vicky wanted to film in Yemen but thankfully saw common sense when the security situation was pointed out to her from those in the know.

Talking of security please all be aware of the possibility of an impending attack on London according to an Islamic jihad twitter account that is showing suicide vests filled with ball bearings, they talk of attacking when we are off guard, well security professionals that we are, we are aware of our surroundings so anything you see that you think is suspicious report it.

A few reminders for you of what the 7/7 bombers did prior to bombing the London underground.

- They had back packs - They shaved off all of their body hair - They were according to eyewitnesses sweaty and nervous.

- They wrote or recorded goodbye messages to their loved ones.

Hopefully you will all have a safe and profitable season.

I wish you all well and if you have any down time, thanks to Chris Ryan Strike Back will be on Sky 1 again very soon.

I am extremely lucky that in over thirty years of having served within the security industry that I have never lost a principal. I have however given notice to clients and principals whose morale’s I find repugnant.

Classifieds United Kingdom 3D Security Ltd Taunton, Somerset, TA1 1TG Based in Taunton 3D Security provides security services for a wide range of clients. Whether you need a security guard in Somerset, event security in Leeds or Close Protection in London we will provide a solution for your needs.

T: +44 (0)1823 253 001 W - www.3dsecurity.org E - enquiries@3dsecurity.org.uk A.B.I. Solutions A.B.I Solutions is a dynamic, forward thinking company, specialising in surveillance, security and investigations with local, national and internationalexperience. A.B.I provides a wide range of services to the corporate sector and individuals alike.

W - www.abisolutions.co.uk Amanda Campbell A highly motivated and experienced female operative both CP and Surveillence training T – 07596542249 W - www.amandacampbell.org.uk E - ac@amandacampbell.org.uk Ambassador Security Management ASM MK Lions Arena, Grafton Court, Snowden Drive, Winterhill, Milton Keynes, MK6 1AJ, GBR. After successfully gaining ACS (Door Supervision and Manned Guarding) along with ISO 9000, we here at ASM have a dedicated management team with hundreds of years combined experience in the security industry.

W: www.asmsecurity.co.uk E: scott@asmsecurity.com T: 08458335750 Ark Personal and Asset Protection Ark, 2b Crow Lane, Rochester, Kent, ME11RF, GBR A small, efficient, highly descrete company employing ex special forces and detectives for all civil and corporate covert needs.

E: Office@arkprotect.com T: +0044 01634 845526 Argus Europe County Durham Argus Europe has been providing specialist training for high-net worth clients and their families for close to 20 years, worldwide. Argus Europe now offer accredited training for CPO’s, Surveillance Operators and Private detectives.

Argus Europe is an operational company working globally with an extensive variety of contracts.

W: www.arguseurope.co.uk T: +44 (0) 8456 123 843 Atlantian Business Solutions Group Rutland, LE15 6SD, GBR Atlantian Business Solutions has been designed to help both individuals and New Companies build for the future as well as support others with training needs.

T: 07725970954 W: www.atlantianbsgroup.com E: info@atlantianbsgroup.com

Briareus Security Our aim is to give a complete, discreet and professional service to all of our clients, be they large corporations, small businesses, local authorities or private individuals, all tailored to meet their individual needs.

W: www.briareussecurity.com E: info@briareussecurity.com Mark Corder - Chief Executive of Carmdale Ltd Suite 3 219 Bow Road London E3 2SJ Mark is a former Senior Police Officer specialising in counter-terrorism; firearms; public order; training and also physical, Critical National Infrastructure and nuclear security, having had responsibility for the security of the UK’s nuclear deterrent. A former Head of Operations, Operational Support and Training, Mark has been involved in a number large-scale incidents (including 7/7) and has also worked at the Office for Security and Counter Terrorism (OSCT) at the Home Office as part of a review into Critical National Infrastructure security.

Mark has an MBA via the OU. E: mark.corder@carmdale.co.uk T: +44 (0)844 995 9900 W: www.carmdale.co.uk Alastair Christie Advice on site security, perimeter fencing, lighting, CCTV and manning requirements.

Monitor and advise on guard force setting up site procedures and guard SOP’s.

T : +44 (0)7736 328112 E : ally.c9496@yahoo.co.uk Control Risk Management Solutions - CRMS Ireland Executive Close Protection Operations & Training (B Tec Level 3 Diploma Edexcel) Threat & Risk Assessments, Consultancy Services.

W: www.crmsinternational.com E: martin@crmsinternational.com Crest Security & Surveillance Ltd 51 The Crest, West Heath, Birmingham, West Mids, B31 3QA, GBR Highly experienced Security Consultant with a proven record of accomplishment in the field of protective security. Skilled in all phases of risk assessment, operational planning, logistical organisation, implementation of security measures, security team leadership, project coordination, and delivery of security advice to a high profile clientele.

E: info@stephencahill.co.uk T: 447977071427 CSI Protection Ltd International, GBR A well established security consultant and personal protection operative providing high or low Key protection to high risk and prestigious clientele. Specialising in the maritime industry as a consultant for private vessel protection on super yachts world wide.

W: www.csi-protection.co.uk E: gary@csi-protection.co.uk Custodia Custodia is an independent client focused Specialist Security & Risk Management Company,

63 specialising in Risk consultancy and Security project management. Providing a comprehensive portfolio of Risk mitigation solutions to assist Businesses and individuals to plan for, manage and mitigate risk.

T: 01432 277693 W: www.custodia.co.uk DF Risk Management Solutions DF Risk Management Solutions N.I. is a modern, professional risk management company, with a diverse range of global strategic experiences and a team of executives who possess dynamic but complementary backgrounds.

T: +44 (0)7837642686 +44 (0)7758743918 W: www.dfriskmanagementsolutionsni.com Executive Protection Officer Worldwide CP services W: www.executiveprotectionofficer.com First Class Executive Security Nottingham, UK, Nottingham based, full-service company specializing in Bodyguards and Security Consulting services. Extensive experience in VIP security, also caters for public and private sectors.

W: www.firstclasssecurity.co.uk T: 0115 9266466 G6 Global G6 are specialists in all types of radio, telephony and satellite communications for both voice and data with particular emphasis on covert communications installations in both vehicles and fixed locations. In addition, our range of personal covert radios and bespoke accessories is extensive.

W: info@g6-global.com T: +44 (0)1454 610050 Gordon Russell Highly trained frontline Close Protection Operatives available for UK and International contracts. Our experienced CPO’s can offer bespoke packages to meet all clients needs, including a variety of language skills. All SIA licenced, BBA member E: Bodyguard-cpo@Email.cz T: +44 (0)7917 281 004 Gareth Evans - CPO, MSO Reliable dedicated hard-working security professional, with outstanding communication skills. Strategic approach to problem solving combined with exceptional interpersonal skills, quick to grasp new concepts and information. Highly motivated, results-driven and thrives under pressure. Strong leadership and management skills with proven experience committed to continuous personal and professional development.

E : evansgareth1979@yahoo.co.uk T : +44 (0)7900058603 James Izett All close protection task undertaken, including training tasks. Medic (Registered with the HPCSA, Registered FAAW instructor and Assessor E : J.Izett@gmail.com T : +971 (0)505 574 350

64

To place a classified lineage or box advertisement telephone our sales team on: +44 (0) 191 6450 865

Janice Gurney Proficient and diligent Security Professional gaining extensive knowledge and experience within the security sector. Proactive individual who has a logical, flexible and conscientious approach to all challenges undertaken, ability to work as a member of a team or as an individual willing to work anywhere.

T : +44 (0)7885 793061 E : janice382006@gmail.com International Centre of Special Training International Centre of Special Training is an international training and security company based in the United Kingdom. Its priority objective is to provide services to the highest level.

W: www.icost-team.com T: +44 796 736 55 65 IPSS Security Northfield, Aberdeen, AB16 7EX Security and protection services - UK and overseas. BBA Member.

T: + 44 (0) 1224 69455 W: www.ippssecurity.co.uk ISS Training Ltd Riverside Cottages, Nidd Walk, Pateley Bridge, Harrogate, HG3 5NA ISS Training Limited are providers of specialist covert surveillance training courses and publications to the security and investigative industries, enforcement agencies and specialist military units. Formed in 1990, we are the longest established surveillance training company in the United Kingdom. Our credibility and reputation is widespread and we offer nationally recognised qualifications. BBA Member.

T: + 44 (0) 1423 712265 W: www.intelsecurity.co.uk Jason Morris Security Hertfordshire, UK Providing a wide range of Door supervision/ security for V.I.P and prestige venues, Concerts, Functions, Corporate and Personal Security, Weddings, Private Parties, Gala Dinners, Business Awards & School Proms, Close Protection and Body Guarding Static Guarding and Stewards.

T: 01462 478900 W: www.jasonmorrissecurity.co.uk E: agosselin@jasonmorrissecurity.co.uk John Featherstone Security professional with operational experience gained in a variety of theatres. Main specialities close protection and surveillance.

T: 24hrs : +44 (0)7702 740722 E: john@johnfeatherstone.co.uk W: www.johnfeatherstone.co.uk K9 Support Services Ltd K9 Support Services UK Ltd is a supplier of specialist drugs and explosives dog/ handler detection service (which includes arms & ammunition) to individuals, businesses, and the public sector.

T: 0845 643 6393 E: info@k9support.org.uk Logas International Tyne & Wear, SR1, GBR Front line SIA, International CPO. Private

Investigation and Surveillance operator.

E: wscarr@logasinternational.com

W : www.plymouthcp.co.uk T : +44 (0)1752 500807

MLK Security and Protection Services Swindon, UK Close Protection Officer and Door Supervisor E: mattleekane@hotmail.com T: 07917654978

PPSS Group Body armour and stab vests provide a functional solution to individuals who require extra protection in their chosen vocation. All PPSS (formerly ASEO) body armour and stab vests are certified by the UK’s Home Office (HOSDB) and offer unrivalled protection from blunt trauma caused by a punch, blow or kick. Based on our professional frontline experience and extensive research we can confirm that an impact based assault is a more likely event than an attack involving an edged weapon or firearm.

T: +44 (0) 845 5193 953 F: +44 (0) 1765 603 512 E: info@ppss-group.com W: www.ppss-group.com

LJE Security Services North Yorkshire, HG1, GBR Close Protection, Residential Security, Asset Protection, VIP red carpet Security and Private Investigation.

E: leanneedmondson@yahoo.co.uk One Events Grantham One Events offers you a stress free solution in the organisation, putting together and running of an event. Thisis accomplished by having a group of specialised companies from different industries working together for a more complete service for you.

TEL: 0870 974 6779 W: www.oneevents.info Paul Lovatt – CPO After serving 15 year in the Army a move to the Security Industry was a natural step, during the last 10 years I have worked in almost every role in the industry from Door Supervisor and loss prevention to Operations Manager and Director. I have been responsible for the creation and implementation of highly successful crime reduction schemes across Yorkshire working closely with other agencies in the areas of responsibility. Currently I am responsible for the overall running of large events security teams from stewards to Close Protection Officers.

Operational planning, contingency planning and flexibility are I feel among my key strengths.

E : paul@deltasecurity-eventmanagement.co.uk T : +44 (0)7506726336 Paul Tyler – VIP Protection & Concierge Specialist in discreet personal protection & surveillance. A good current working knowledge of London & its challenges gained through ongoing high risk security operations.

Experienced in dealing with high net worth clients with all matters security & concierge striving go the extra mile to exceed expectations through thorough planning & interaction with all involved parties. A strong communicator with a smart appearance who remains synonymous with the principals lifestyle, whilst discretely ensuring a safe environment is maintained at all times, physically capable of adopting a higher profile when required to do so. Demonstrates sound judgement and capability to operate with great levels of autonomy. Exceptional interpersonal skills with the ability to understand, interact & connect with a diverse range of people.

E : paul@apparitio.co.uk T : +44 (0)7552515604 W : www.apparitio.co.uk Plymouth Close Protection Highly versatile, physically fit and accomplished security professional with cumulative experience in the areas of security management, close protection, crisis management, risk assessment, emergency management, asset protection and security training.

E : chris@plymouthcp.co.uk

Presence Security Presence Security (“ PS ”) is a bespoke security company providing protection for private individuals and VIPs, as well as security services for businesses and organizations.

T: 0800 002 9734 E: info@presencesecurity.co.uk Prestige Risks LTD 27 Old Gloucester Street, London, WC1N, 3AX, GBR. Close Protection Secure Chauffeurs Surveillance Residential Security Executive Protection Security Guards Asset Protection T : +44 (0)207 5588182 E : info@prestigerisks.com W : www.prestigerisks.com Prometheus Medical Ltd Prometheus deliver unrivalled bespoke emergency medical support in the form of specialist equipment, training, strategic advice and deployed clinical care.

T: (+44) 1568 613942 W: www.prometheusmedical.co.uk Prosec Consultancy Ltd 10 Oakfield business park Westbury, BA13 4WF. Prosec Consultancy Limited are dedicated in providing a professional service, which covers a whole range of security services throughout the security industry.

T: 01373 228055 W: www.prosec-ltd.co E: info@prosec-ltd.com ProTouch Security ProTouch Security is one of the UK’s key providers of event safety, event security, crowd management, door supervisors, stewards, event management and health and safety.

T: 01724 279 522 W: www.protouchsecurity.co.uk Python Security and Protection Ltd Providing Close Protection Officers and Door Supervisors for Events and Venue Security.

E : mattleekane@hotmail.com Radoslav Savkov - CPO / Security Consultant Oxford - United Kingdom Bio: I would introduce myself as a high calibre Security professional with strong customer oriented skills and managerial experience in the

To place a classified lineage or box advertisement telephone our sales team on: +44 (0) 191 6450 865

Security Industry, interested in a challenging position, which would fully utilize competences gained and provides opportunities for professional and personal development. With 15 + years of international experience in the sector at all levels and a military background (National Service) as well as a practical Close Protection experience in an executive environment, corporate intelligence and investigations.

As a Security professional, I never consider my training and development as a complete, therefore I always look to update further my skills and knowledge. In personal plan I am very loyal, discreet , independent and willing to embrace challenges.

E: r.savkov@gmail.com T: +44 (0)7886591525 RSM Security UK Ltd London, UK RSM Security UK Ltd offers the experience and expertise necessary to provide security personnel of the highest calibre when you need them.

T: 07850091979 or 07792948523 W: www.rsmsecurity.co.uk E: info@rsmsecurity.co.uk RWSSI Rob W is a professional security consultant with world wide experience and capabilities in Security, Surveillance and Investigation; I can support you to overcome any problems and enable you to achieve your goals E: rob@rwssi.co.uk T: +44 (0)7818 220985 SDS Solutions SDS solutions provide our clients with protective solutions that are second to none, our consultants will discuss every aspect of the problems that you are facing that dictate the need for a protective solution, we promise our clients a tailor made service to meet individual requirements. Whether based in the UK or abroad our protective service T: 01453 887815 E: info@sds-solutions.org Shadow Close Protection A leading company specializing in Executive Protection as a professional sector, with participation in high and low risk missions, providing global security solutions and consultancy to individuals, corporations and national agencies worldwide.

W: www.shadowcp.gr E: info@shadowcp.gr T: + 30 6948539664 Shaun West United Kingdom SIA licensed, Highly Experienced Frontline CPO. Ronin SA trained. Providing security for both corporate and hostile environments.

E: sw@shaunwest.co.uk T: +44 (0)7830 109 601 W: www.shaunwest.co.uk Mark Claydon-Smith – CP Team Leader and Medic I have spent 13 years in the Royal Navy Culminating in the rank of SNCO Petty Officer.

In 2004 I started my security career and have worked in Hostile environments. I have held several positions including Operations Manager, Team Leader and Rig Site Manager. I have worked in Kurdistan, Afghanistan and Iraq as well as the

UK and Europe.

E : mark@claydon-smith.com T : +964 (0)7815 970433 Philip Shearman MSyl – CPO, Risk Manager A professionally Qualified Close Protection and Surveillance Operator and Team Leader with over twenty two years of experience gained in the Military Police, the last fifteen of which were spent with the Military Police Close Protection Unit, working in various hostile countries throughout the world. Since leaving the Army in Nov 06 I have worked in the Private Security sector. I have gained valuable experience in demanding and challenging operational environments, where I have proved to be a self motivated and resourceful individual, performing well under pressure, communicating effectively at all levels whilst exercising tact, diplomacy and integrity.

E : benshearman10@hotmail.com T : +44 (0)7930 277586 Spotllght Protection Services Essex based business which provides a broad and growing range of security services to businesses and organisations large and small.

T: 07870560208 E: info@spotlightprotectionservices.co.uk W: www.spotlightprotectionservices.co.uk VIPA Tactical Training A specialist training academy dealing with four specific areas of combat: VIPA Civilian Self Protection Program, VIPA Close Protection Combat System, VIPA Police Defence Tactics and VIPA Military Close Quarter Combat. BBA Member.

W: www.VIPAtacticaltraining.com Yoji Security We established Yoji Security in response to our perception of declining professional standards across the security industry. We strive to provide first class customer service in everything we do, drawing on our extensive experience in the fields of special operations, intelligence, counter terrorism and close protection.

T : +44 7903231076 E : enquries@yojisecurity.com Europe & Africa International Security Academy P.O.Box 5833, Herzeliya, 46000, ISRAEL. Our graduates are more recognized, respected and sought after by Distinguish Protection service “consumers” and by most of the “Providers” of Protection services worldwide. Organisers of the 2008 International Summit of Protection Officers.

BBA Member.

T: + 972 9 950 0969 W: www.SecurityAcademy.org.il Javier Galan Spain Security specialist available for operations around the world.

E: oejju@hotmail.com T: 34.637080771 Military Grade Encryption Phones PO Box 52310, Limassol, CYPRUS Built-in encryption software which converts your voice to encrypted data using a constantly changing mathematical formula. It uses a dual layered RSA/AES combination and a changing

65

session key which modifies the encryption algorithm every second. € 1,398.00 + VAT. All prices include new Nokia N73 phone. BBA Member.

T: + 357 7777 7276 W: www.protechcy.com/new TPT Firearms Training Bratislava , Slovakia and Rome , Italy We know from our extensive experience within the industry that it can be daunting when initially carrying a firearm and being responsible for protecting a clients life, but learning the proper techniques and having the ability to understand the weapon will make the job a lot easier and more enjoyable. Hopefully you will never have to use the weapons you carry, but should this prove necessary you will be confident and knowledgeable enough to handle the situation professionally and effectively.

T : +44 (0) 7734101910 E : info@tacticalprotectionteam.co.uk W : www.tacticalprotectionteam.co.uk Security Concierge Group SCG Special Projects Ltd, Avenida, Bartolome Vicente Ramon No 10, B16, Ibiza, 07800, ESP Security Concierge Group is a privately owned and fully independent provider of exceptional security services to an interesting and varied range of clients.

T: 00 34 600 665 275 W: www.securityconciergegroup.com E: joe.buckle@securityconciergegroup.com Americas Bodyguard Careers Bodyguard Careers is an informational site with the purpose of providing bodyguards with all the information and tools necessary to succeed in the Close Protection Industry Info@BodyguardCareers.com www.BodyguardCareers.com Canadian Use of Force Systems 7975 Yonge St. # 7124, Innisfil, ON, L9S 1L0, CANADA A professional Use of Force and Defensive.

Tactics organization teaching a full range of controlled response options for Self-Protection and Use of Force considerations in public and professional environments. BBA Associate Member.

T: + 1 705 456 4333 W: www.canadianuseofforce.com Contact Front Photography Contact Front Photography is the world’s 1st photography studio dedicated to the Close Protection Professional. Stop putting generic or pirated photos on your website; instead commission custom shots to best represent you or your agency.

T: +1 (612) 369-6134 E: Info@ContractFrontPhotography.com W: www.ContactFrontPhotography.com Decisiones Estratégicas Buenos Aires – Argentina Executive protection specialists we have experienced in all Latin America, for multinationals companies, also providing support in project throughout Latin America to consulting first the US. and UK. We have a team of specialists and psychologists in assistance and

66

To place a classified lineage or box advertisement telephone our sales team on: +44 (0) 191 6450 865

crisis negotiation.

T: +54(911) 6415 1941 E: jbenitez@d–estrategicas.com W: www.d–estrategicas.com Detective Lacerda P.O.BOX 25996, São Paulo, 05513-970, BRAZIL Providing the full range of security and investigation services throughout Latin America.

BBA Member.

T: + 55 (11) 3452 4388 W: www.detectivelacerda.cjb.net Giovanni Rossi South Africa Doctorates in Criminology, Vessel Security Officer, ASP Instructor, ISSPC Member, BBA Member, IAPPA Member, American Bodyguard and Protection Instructors Association - Lifetime Member E: rossi1@mweb.co.za T: +2783 415 9205 USA Global Bear Protection PO Box 11488, Jackson, Wyoming, 83002, USA Provision of British and US Ex Special forces security/medical specialists.

T: 307 413 3619 W: www.globalbearprotection.com E: bear@globalbearprotection.com Icon Services Corporation 1043 Grand Ave. #312, St. Paul, MN 55105, USA A full service security and investigative agency specializing in providing high-level security and bodyguards to international celebrities, public figures and corporations. Licensed, bonded and insured, our diverse roster of clients reads as a virtual who’s who in the corporate, motion picture, fashion and recording industry. Entering into our 10th year, Icon has been the hand picked choice to provide Executive Protection to everyone from Superintendents to Supermodels.

BBA Member.

T: + 1 651 695 8778 W: www.Industry-Icon.com Imperial Protective Service, LLC 15849 N. 71st Street, Suite 100, Scottsdale , Arizona, 85254, USA Imperial Protective Service’ (IPS) is a security consulting and services firm founded in 1978.

IPS provides both national and international corporate, executive and celebrity protective services. BBA Member.

T: + 1 480 281 1588 W: www.executiveprotect.com Panther Protection Services 3695F Cascade Road, Suite 2207, Atlanta, GA 30331 Panther Protection Services is a full service protection agency offering such services as threat assessment, executive protection, self-defense training, firearms instruction, and high risk tactical protection. Our executive protection specialists have over 75 years of experience.

Panther can handle your protection needs whether around the corner or around the world.

Member: BBA and NABA T: (404) 349-9117 W: www.pantherprotectionservices.com Rouven Rohler - Security Consultant / HSE liaison Romania I am a very fit and mentally robust Security

Specialist with quality experience gained in the security (Military, Maritime and Commercial Operational Security (Oil& Gas). I have improved the effectiveness of protection teams and significantly enhanced clients’ awareness. My career commenced in the Australian Army, which included hostile environment deployments to Iraq and the Solomon Islands and I have since been operating on various contracts throughout Afghanistan and Iraq. I am now looking to make a continued significant contribution within similar High Risk contracts.

E: rouven@y7mail.com T: +40 (0)746 642 739 SILVER STAR PROTECTION Executive protection, site and event security with global experience. Serving southern Minnesota with integrity and professionalism. Former USSS, ICON Alumni. available for domestic and international travel. Robert E. Jones Manager/ CEO W: www.silver-star-protection.com E: rejones@silver-star-protection.com TSICS (T6) Miami, Florida, USA TSICS (T6) provides the following services in Central America: Executive Protection, Individual Bodyguard, Close Protection Training, Corporate Invest.

W: www.security-professionals.org/members/ saldrix E: tsics.t6@gmail.com T: +502 6645 6822 Tony Scotti’s Vehicle Dynamics Institute 1162 St. Georges Ave, Suite 277 , Avenel, NJ 07001, USA The first name in advanced driver training, offering our highly acclaimed Protective/Evasive Driving Programs. Designed specifically for today’s executive chauffeurs, executive protection professionals and others who are responsible for providing safe and secure transportation services.

BBA Member.

T: + 1 732 738 5221 W: www.vehicledynamics.net Vindex Personal Protection & Investigation Inc. 497 Hooksett Rd #365 Manchester NH 03104 603.289.3161 / Full service Private Investigations & Executive Protection. 10 years combined Law Enforcement, Private security, close protection work, & security contracting. NY Mayors, U.S. President’s, NFL owners, and VIP’s are some of the protection work I’ve gained experience with. ICON alumni, NABA member.

T: + 1 732 738 5221 E: vindexinc@aol.com W: www.vindexinc.com Asia Pacific Asia Protective Group Ltd Asia Protective Group (APG) is a Hong Kong based risk management company, specializing in executive protection, overseas travel security and security consultancy services. APG has an extensive network of security specialists operating throughout the Asia Pacific region.

W: www.asia-pg.com E: jim@asia-pg.com E: yvonne@asia-pg.com

The Team: Editor Managing Editor International Editor Art Direction

Shaun West Jon Moss Elijah Shaw Peter Falkous

Contributors: Dale L. June Mark Roche EPS Paul Tonks MBA Dr Liz Royle Jez Loseby Peter Jenkins Benjamin Alozie

Shaun West Jon Moss Elijah Shaw Denida Zinxhiria Mark “Six” James Dr Amy Burrell Jacquie Davis

Our Sincere Thanks to all those that continue to contribute their wisdom and experience for the enjoyment of others The Circuit is compiled, edited and published in the UK and US bi-monthly.

W: www.circuit-magazine.com E: info@circuit-magazine.com T: +44 0191 645 0865

DISCLAIMER While every care has been taken to ensure that the information contained in this magazine is both accurate and up-to-date, The Circuit accepts no liability in any part for loss or damage incurred by reliance on information contained in this magazine through omissions, errors, howsoever caused. ©COPYRIGHT Copyright remains with the authors and contributors at all times. No part of this publication can be copied or reproduced in any way whatsoever without permission from the publisher AND the author / contributor.

Circuit