Supporting our students

We all need support from time to time, and we make sure our students receive the support, advice and guidance they need to thrive during their time with us. Our ONTRACK promise to our students ensures that if you’re not on target to reach your goals, we will work together to put steps in place to help you get where you need to be.

One-to-one support

All students have a Study Coach or Personal Tutor who will support you during your time with us, and ensure that you access all the support you need to achieve your full potential. They will be your first point of contact if you have any worries or concerns.

Your Study Coach or Personal Tutor will:

Keep you on track by setting and reviewing your learning targets and progress

Support you with any personal challenges

Talk to your tutors and, where appropriate, your parents/ guardians about any issues

Encourage and support your extra-curricular activities and wider study

Help you to plan your progression after your time at the College

Facilities

We have a range of facilities that will support you with your studies, including our Study Centres where you can study independently and access resources and computers. Our Student Support Hubs are a one-stop-shop for all your support needs.

Study Plus individual learning support

Our Study Plus team offers tailored advice, assessment and support if you need help with your studies. Our friendly and supportive staff will work closely with your subject tutors to ensure you have what you need to succeed on your course.

If you have dyslexia, dyspraxia or another learning difficulty, we can provide you with specialist assessment and make access arrangements for your exams and assignments.

You can email the team for more information:

learningsupport@cityofbristol.ac.uk

Find out more

Visit our website to apply or find out more

Financial Support

If you are having difficulties covering the costs associated with your studies, you may be eligible for support from our Learner Support Fund. This can help you with travel costs, equipment, trips and visits and childcare. You may also be eligible for free meals. You can email the team for more information:

enquiries@cityofbristol.ac.uk

Safeguarding

The Safeguarding and Welfare Team are experts and provide one-to-one assessment and advice to students at risk of harm or requiring support for mental health concerns.

Togetherall

As a student at the College, you will have access to Togetherall. This is a free online support service for a range of concerns including stress, low mood and trouble sleeping. Togetherall is not a College service, and your contact with them will be anonymous.