Rising temperatures frequently result in residential customers using more water for lawn and landscape needs. During these peak demand periods between May and September, water usage rates are tier-based on volume used to reduce strain on the water supply and encourage conservation.
The minimum monthly charge, which includes the first 2,000 gallons of usage, is $16.40. Any additional usage will be billed based on the following.
• 2,001-10,000 gallons
$3.92 per 1,000 gallons
• 10,001-25,000 gallons
$5.27 per 1,000 gallons
• 25,000 gallons and over
$6.57 per 1,000 gallons
Did you know? Even during the hottest summer months, watering twice a week using the Cycle Soak Method is enough to keep lawns and gardens green. Visit the link below for more tips on how to save money this summer by using less water indoors and outdoors.
See page 4 for summer water restrictions and free irrigation inspections.
cityofcarrollton.com/water
2025 Capital Improvement Projects
Carrollton is committed to maintaining a high quality of life by providing essential infrastructure and public facilities.
Capital improvement projects are upgrades or renovations to City facilities and infrastructure such as streets, sidewalks, water and wastewater mains, transportation, and drainage. Below are some of the projects scheduled for completion or beginning work in 2025. For a full list from the City’s five-year plan, visit the website below. Projects and estimated completion dates are subject to change.
Facilities and Culture & Leisure Projects
• City Hall Renovations, Phase 2
• Columbian Club PS Tank
• Downtown Silos Refresh
• Dudley Branch Trail (Transit Center to Old Denton Road)
• Fire Station 6
• McInnish Sports Complex Parking Lot
• Police Jail Upgrades
• Rosemeade Recreation Center Gym
• Tor Hill Park Construction
• Woodlake Lake Improvements, Phase 1
Street Projects
• Carrollton Heights Neighborhood, Section 1
• Cemetery Hill Road (Peters Colony Road to Rosemeade Parkway)
• Country Club Drive
• Country Villas Neighborhood
• Cromwell Drive
• Duncan Heights Street, Phase 1
• Frankford Road W. (Old Denton Road to Standridge Drive)
• Nob Hill, Phase 2
• Perry Road
• Ridgecrest Estates, Phase 2
• Sidewalk Improvements Phase 4
• Webb Chapel Road (Gateway Lane to Belt Line Road)
• Whitlock, Phase 1
• Windmill Hill, Section 1
• Woodlake Neighborhood, Section 4
Drainage/Water & Wastewater Projects
• Coyote Ridge
• Hebron Water Tower Repairs and Repaint
• Hutton Branch - IH35E to Belt Line Road
• Lower Dudley Branch Improvements
• Water Replacement (Belt Line Road and Vantage Drive)
Perry Museum’s New Look
Recent restorations have breathed new life into the A.W. Perry Homestead Museum, including new 1900s-inspired wallpaper, enhanced ADA accessibility, and repairs to the signature wraparound porch, all while preserving its historical integrity.
Visit the Perry Museum Tuesday through Thursday and Saturday from 11 a.m. to 1 p.m. (or by appointment) to explore upcoming exhibits throughout the year.
• April 5-May 10: How We Rebuild
• May 31-August 2: American Farmer
• September 6-October 18: The Perfect Shot cityofcarrollton.com/museum
Library Receives Grant
The Carrollton Public Library recently received a grant from the Texas Book Festival to expand its Korean collection by 48 percent. The expansion includes fiction books and nonfiction titles covering topics such as cooking, wellness, and parenting.
Not only is this great for local readers who prefer reading in Korean, but it’s also a way to ensure that Carrollton’s rich and diverse culture is represented. The new materials are currently only available for checkout at the Hebron & Josey Library. cityofcarrollton.com/library
Volunteer Award Winners
Thank you to all the 2024 nominees for their time, effort, and ideas in making Carrollton a great place to live, work, and play.
The City of Carrollton honored community volunteers for their hard work and dedication at the 17th Annual Citizens’ Evening event on Wednesday, February 26.
The 10th annual Volunteer Awards received several nominations across four categories: Neighborhood Leadership, Outstanding Community Organization, Volunteer of the Year, and Youth Volunteer of the Year facilitated by the City’s Community Development Division. These awards are designed to recognize individuals, organizations, and leaders who have gone above and beyond to deliver exceptional community service to the City of Carrollton and its residents.
Remodeling the
Right Way
Everyone appreciates the beauty of a remodeled home and neighbors who complete their projects with minimal disruption to the neighborhood.
Know when to get a City permit. Permits are required for new building construction including a pool, fence, or patio cover; a building remodel; renovation; or repair work. New work is considered any new construction, commercial or residential, from vacant ground to a completed new structure. Manage trash for efficient collection. Contractors are responsible for the removal and disposal of all construction debris and are not allowed to place it out for collection. Homeowners performing the construction work themselves may place materials at the curb for collection no sooner than 6 p.m. the day before their scheduled trash pickup.
972-466-3225
cityofcarrollton.com/buildinginspection
Congratulations to the following volunteers for their dedicated work and high level of leadership and commitment:
• Neighborhood Leadership Award: Jennifer Maul
• Outstanding Community Organization Award: Carrollton Host Lions Club (accepted by Cindy Castillo and Joycelynn Spellman)
• Volunteer of the Year Award: Mary Arronte
• Youth Volunteer of the Year Award: Marisol Martinez
For more information about the City’s various volunteer opportunities, visit the link below.
972-466-5727
cityofcarrollton.com/volunteer
Jennifer Maul Cindy Castillo & Joycelynn Spellman Mary Arronte Marisol Martinez
Community Cleanup Challenge
Removing trash and debris from the environment is a great way to help Carrollton’s streets, waterways, and green spaces thrive.
The City participates in the North Texas Community Cleanup Challenge every year from March 1 to May 31, a friendly competition among local cities and towns to determine which can pick up the most litter per resident.
Want to get involved?
Get in some sunshine and fresh air while helping keep the City’s waterways free of trash. Picking up even one item of trash makes a big difference ... every piece counts!
1. Set a date and notify Carrollton Environmental Services of the date and number of volunteers participating.
2. Visit trashfreetexas.org to pick a location in Carrollton.
3. Pick up supplies at City Hall (1945 E. Jackson Road), Environmental Services.
4. Have volunteers fill out the waiver online and discuss safety practices.
CFR Upgrades Fleet
Carrollton Fire Rescue (CFR) has replaced nine outdated vehicles with state-of-the-art equipment, including a new Heavy-Duty Tiller Aerial Ladder truck. The Tiller features two drivers at the front and rear for greater maneuverability and faster response time in spaces such as traffic circles, alleys, and narrow streets. It carries firefighting, water rescue, storm response, and other equipment, enhancing CFR’s ability to adapt and respond to any emergency situation.
5. Conduct the cleanup in the designated area and make a positive impact on Carrollton’s waterways.
6. Return materials and scan the QR code above to complete the post-cleanup survey.
Join the challenge to clear litter and help keep Carrollton’s waterways clean. For more information, visit the website below or call Environmental Services.
972-466-3035
cityofcarrollton.com/stormwater
Law Enforcement Positions Available
The Carrollton Police Department offers a variety of career opportunities. In addition to Police, there are Detention, Community Service, and Public Service officer positions available, as well as Property & Evidence and Business Services personnel. These roles provide a unique chance to gain hands-on experience and build a foundation in law enforcement, especially if applicants are looking to start a career without any prior higher education. If becoming a police officer is the goal, these positions serve as an excellent pathway to that dream.
In 2024, CFR responded to almost 16,000 fire and emergency medical calls, a number which continues to increase yearly. The replacement of these vehicles ensures the department has the best tools to serve Carrollton’s growing community. joincarrolltonPD.com
cityofcarrollton.com/fire
For questions, reach out to CPD’s recruiting hotline at 972-466-3028.
Whether going to work, the gym, or even while parked in the driveway, make belongings a harder target for criminals by following a few tips from the Carrollton Police Department: f Hide valuables. f Take keys. f Lock vehicle.
cityofcarrollton.com/police
New Library Catalog
The Carrollton Public Library launched a new catalog system for a better online browsing experience. Features include paying fines, accessing research databases and archives, reserving or renewing materials, linking multiple accounts, and more.
cityofcarrollton.com/library
Sustainability Plan
At the Tuesday, January 21 meeting, City Council adopted the 2025 Sustainability Plan, a roadmap for a thriving and resilient community for years to come. The plan emphasizes environmental care, social equity, and economic growth, with more than 300 actions already underway. Key focus areas include water conservation and energy efficiency.
cityofcarrollton.com/envservices
Minimize Property Risk with Insurance
Even residents who don’t live in flood-prone areas should secure flood insurance.
Between 20-25 percent of National Flood Insurance Program (NFIP) claims come from outside high-flood risk areas, and the NFIP’s Preferred Risk Policy is designed for residential properties located in low to moderate flood risk zones.
Carrollton’s local flood hazards generally come from the Elm Fork of the Trinity River, which flows down the western City limits,
and branches into four streams: Dudley Branch, Furneaux Creek, Hutton Branch, and Indian Creek.
Damage caused by floods and high wind is often not covered by homeowners insurance. Residents should contact their insurance company to determine flood insurance eligibility. It takes at least 30 days to activate flood insurance.
Visit msc.fema.gov to find out if your home or business is located within a flood risk zone. For flood depth data, flood maps, or information regarding property protection assistance and site visits, contact the Carrollton Engineering Department.
972-466-3204
cityofcarrollton.com/engineering
Water Restrictions Through Summer
Wise water use is everyone’s responsibility. It avoids shortages and ensures a sustainable supply for all residents.
Following the City of Carrollton’s Water Conservation and Drought Contingency Plan, time of day water restrictions are now in effect through October 31. This means the use of automatic irrigation systems is prohibited between 10 a.m. and 6 p.m. daily.
Free Irrigation Inspections
Carrollton Water Utilities residential customers with an in-ground irrigation system may be eligible for a free irrigation inspection (available through September 30 or until annual program funding is exhausted).
Email contactus@cityofcarrollton.com or call 972-466-3120 to schedule a free inspection. Those who participated in 2023 or 2024 are ineligible for a free inspection this year.
972-466-3425
cityofcarrollton.com/irrigation
Upcoming Events
Metrocrest Community Job Fair, May 14, 3-5 p.m., Josey Ranch Lake Library – Bring resume copies and come dressed to impress. Positions cover a range of industries and experience levels. Free resume printing will be available. Preregistration is recommended.
Chalk the Park, May 22, 5-8 p.m., Mary Heads Carter Park – Kick off summer in style with an evening of family-friendly activities with a food truck, an obstacle course, a colorful water gun showdown, an outdoor movie, and of course, sidewalk chalk. Dress for splashes, and bring lawn chairs or blankets.
Neighborhood Networking Workshop: Landscape, Gardening, & Water Conservation, May 24, 10 a.m.-12 p.m., Crosby Recreation Center – Learn about landscape design, plant selection, irrigation, soil, pet protection, and more.
Memorial Day Wreath-Laying Ceremony, May 26, 10 a.m., Veterans Memorial Plaza – Remember and honor those who gave the ultimate sacrifice for our country.
Summer Reading Challenge, June 1-August 1 – Earn great rewards by reading and logging minutes this summer. Registration begins May 1 at carrollton. beanstack.org. Participants who log their minutes will receive a special invitation to an End of Summer Party at the Rosemeade Rainforest Aquatic Complex.
Splash
into
• May 10: Wings of War: A visual and historical presentation exploring World War II Aircraft used in the European and Pacific theaters.
Summer
at Rosemeade Rainforest Aquatic Complex or either Splash Park location! For opening dates, hours of operation, or information on fees, swim lessons, rentals, and more, visit cityofcarrollton.com/aquatics.
• May 21: Public Works Week Equipment Rodeo
• June-August: Summer Food Program
• June 1-August 1: Loren Long Exhibit features vibrant and compelling illustrations from the renowned author and illustrator.
• June 7: Youth Fishing Event cityofcarrollton.com/calendar
