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County Unveils Simplified Payment Service With 2020 Tax Bills

ity and County real estate and personal property tax bills mailed on Friday, July 31 and the County is asking residents to pay special attention to the area labeled “myCabCo” for details on a simplified, safe way to pay. MyCabCo allows users to create a single, secure wallet that stores all their payment, profile and transaction information in one place. From there, users can set up alerts and keep track of their receipts. Payment takes just a few simple clicks.

2020 revaluation value of real properties, and property tax rates set by County and municipal officials in June. Bills are due September 1. If paid after January 5, 2021, property owners are subject to interest charges, collections and/or tax foreclosure.

• An easy-to-follow chat-style walkthrough for a simplified payment process

To ease the financial burden of paying annual real estate or personal property tax at one time, the County’s tax collections department will work with taxpayers throughout the year on payment plans that pay the bill in full by the delinquent date. It is the responsibility of the taxpayer to contact the collections office to request the payment plan option upon receipt of their annual tax bill.

• A shopping cart that that helps you save on service fees by paying multiple bills at once

Cabarrus County real estate and personal property tax can be paid in the following ways:

• The ability to schedule partial payments, which can help users budget over a longer period of time

• Via the myCabCo website (myCabCo.cabarruscounty.us) or app using a credit or debit card

The service also features:

• Registration for future electronic billing • The ability to register and save properties for even easier payment steps next year The free myCabCo app is now available for download on the Apple and Android app stores. The service is also accessible through desktop and mobile-web devices at myCabCo.cabarruscounty.us. Tax bills mailed on July 31 to property owners listed on tax records as of Jan. 1, 2020. Taxes are based on the January

• By mail using the envelope and coupon provided with the bills • In a drop box at the County Government Center (65 Church Street SE). While the building is closed to the public, the drop box is near the Means Avenue parking garage entrance. For questions or online payment assistance, call the Cabarrus County Tax Collector at 704-920-2119 or email taxinfo@cabarruscounty.us. •

Do You Have Overdue Utility Bills Due To COVID-19?

In July, Governor Cooper informed municipalities and

other utility providers that Executive Order 142 would expire July 29, meaning normal utility billing resumed July 30. We encourage customers who accrued an unpaid balance of any amount to contact us at 704-920-5555 to establish a payment plan. We understand the financial hardship the COVID-19 pandemic has brought to many customers and our team stands ready to help through this difficult time. Several statewide Executive Orders temporarily suspended residential utility service disconnections and waived penalties, fees, and interest on amounts due between March 31 and July 29. Payments due before March 31 were subject

10 • CONCORD CITY CIRCULAR • FALL 2020 • concordnc.gov

to disconnection beginning July 30. If you have an unpaid balance on your account and have not done so yet, please contact Customer Care at 704-920-5555 to establish a payment plan and avoid disconnection. Customers have at least a six-month period beginning July 30 to pay off unpaid balances that came due between March 31-July 29. Unpaid balances prior to or after this timeframe are due according to typical policies. Please contact Customer Care at 704-920-5555 with any questions or concerns regarding payment on your utility account, or if you are having trouble paying your bills. We thank our customers who have remained current or have paid what they are able during this time, and look forward to working with you. •


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