EDMOND ECONOMIC DEVELOPMENT AUTHORITY (EEDA

Edvance Leadership:

In 2014, the Performance Management Focus Group, Employee Survey Results Focus Group and members of CI identified Supervisory Training as a priority within the organization. In partnership with Francis Tuttle (FT), a customized curriculum was developed, and the training was mandated/initiated in 2015. Annually, Francis Tuttle delivers 5 of the 8-session series. Three sessions are delivered by internal presenters, to include the City Manager, City Attorney and Human Resources Director.

151 participants completed this training to date.

• 2015, 32-hour series, 90 attended • 2016, series condensed to 22-hours, 15 attended • 2017, 18 attended • 2018, 14 attended • 2019, 14 attended • 2020, cancelled due to pandemic • 2021, to be offered October 2021 through January 2022

Edvance Talent:

The 8-session series training program is designed for non-supervisory employees that have the interest and potential to be future leaders in our City of Edmond organization. The city’s version of Succession Planning, Talent Development is a more accurate reflection of our culture. The goal is to create a workforce with more depth, and to provide employees with adequate tools to develop both personally and professionally. In 2018, 73 applications were received, 30 employees were selected/graduated.

In review of the 2018 participant feedback and the consistent high ratings received on program content, City Council approved funding ($44,000) to offer this training program to employees after January 1, 2020.

• In 2020, 37 applications were received, 30 employees were selected to attend May through July 2020. Due to the pandemic, this training was postponed/rescheduled June through September 2021.

Edvance Trainings:

Edvance Trainings cover a variety of topics to enhance an employee’s skills and knowledge as well as their personal wellbeing. Customer Service, Personal Conduct, Management, Safety, Health & Wellness, Computer Skills, BUILD and DISC are the types of sessions offered to all employees at the City.

BUILD-Brief, Useful, Individual, Leadership Development sessions offered to continue leadership training momentum. From January 2017-February 2020, 28 BUILD sessions have been offered, 846 attendees. New, selected sessions will be open to both leaders and employees. Anticipated to resume in Summer 2021. • The Emotionally Intelligent Leader • Organizational Spirit, Philosophy & Culture (open to leaders and employees) • Customer Service Recovery (open to leaders and employees) • Attitude & Initiative; Higher Attitude and Develop Initiative • Inclusion: Interacting with Customers Displaying Disorders (open to leaders and employees) • New Hire On-Boarding