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FINANCIAL POLICIES

• City-Wide SOFTWARE Strategies that promote Efficiency & Organization (open to leaders and employees) • Getting Started with Microsoft Teams, Zoom and other on-line platforms • How to Supervise Remote Workers

The Educational Resource Library on Ednet continues to grow. Leaders that miss BUILD sessions can go to the Educational Resource Library to watch the video. Leaders are encouraged to share this educational library with their employees. As of March 2020, there are 20 Edvance Trainings (BUILD session) videos, 7 other training videos, two articles and two infographics posted.

DISC (Dominance, Influence, Steadiness and Conscientiousness): The DISC Assessment + 3.5 hour training session is designed to provide a comprehensive view of each participants communication/behavior interaction style and insights on how to leverage their style and adapt to others to enhance working relationships and foster successful outcomes. From August 2018-February 2020, Sixteen (16) DISC sessions have been provided, 144 participants. DISC sessions are anticipated to resume in summer 2021.

Oklahoma Municipal Power Authority (OMPA): OMPA sponsors a professional speaker to present onsite to our employees with its annual ‘All Employee Training’. The three (3) hour presentation is focused on customer service techniques, self-motivation, and leadership skills.

Oklahoma Municipal Alliance (formerly called MESO): As part of our relationship with OMA, we contract with them to present five (5) customer service sessions throughout the fiscal year directly to our employees. Each session is 1.5 hours in length and is presented twice for staggered attendance. The time frame of the sessions and purpose of staggering the class is to give our employees a greater opportunity to attend important lessons on providing customer service. While the training is targeted to our utility employees, it is usually open to all our employees to attend. COVID 19 constraints have limited our access to onsite training, but other options of delivering training, such as virtual are being reviewed.

Computer Skills Training: FY 2021-22 we are exploring opportunities to partner with Francis Tuttle VoTech to provide training to our employees on software programs (MicroSoft Office – Word, Excel, Power Point) that are regularly utilized within our organization. Training would enhance an employee’s knowledge of the software to improve their job performance.

Onboarding and New Hire Training: New Hire Orientation Sessions – There are three Phases of New Hire Orientation in place for the onboarding process of new employees. Total hours of all three phases when complete is 12 hours of learning about the responsibilities as an Edmond employee as well as the city’s mission, core values, customer service expectations and team building skills.

Crucial Conversations for Supervisors: FY 2021-22 we are exploring opportunities to provide ‘Crucial Conversations’ training to our supervisory personnel. This training reviews skills and techniques for people to utilize when they need to approach situations of performance problems, confrontation, or disagreements between two or more people. We are anticipating approximately 24 supervisors to complete this training.

Health Benefits: The City continues to offer the current three plan levels of health insurance, what we call “Standard”, “Enhanced” and “ACO” (Accountable Care Organization) for January 1, 2021. All three

plans offer different premiums, co-pays, deductibles etc. to allow employees to effectively choose a health plan that meets their individual and/or family needs. To continue to stay ahead of the increasing Medical/RX trends the City made the following changes for the 2021 calendar year: 1. Increased premium on the ACO and Standard plan by 2% for employee and City on all tiers; 2. Increased premium on the Enhanced plan by 3% for employee and City on all tiers; 3. Increased premium on the Standard plan from $65 to $80 and Enhanced plan from $99 to 125 per month for the employee only tier.

Employees continue to realize the value of the ACO plan as enrollment continues to grow and is now the plan with the most enrollees. We continue to look at cost saving measures related to this major expenditure and benefit for our organization and employees. Healthcare costs and all services related to those costs continue to rise. However, we are seeing an increasing awareness and sense of ownership from employees regarding the need to be vigilant in the use of those benefits.

Claims Cost 2019 2020 2020

Expenses

Annual Annual PEPM

Gross Medical Paid Claims $ 4,864,671.75 $ 6,671,987.00 $ 707.98 Specific Stop Loss Recoveries $ (571,815.43) $ (360,257.49) $ (38.23) Net Medical Claims $ 4,292,856.32 $ 6,311,729.51 $ 669.75 Net RX Claims $ 2,971,473.84 $ 2,260,557.09 $ 239.87 Dental Claims $ 872,963.44 $ 807,306.61 $ 85.66 Vision Claims $ 107,157.00 $ 107,850.00 $ 11.44 Administration Costs $ 467,033.50 $ 505,673.06 $ 53.66 Stop Loss Premiums $ 993,577.92 $ 1,142,706.62 $ 121.25 Total $ 9,705,062.02 $ 11,135,822.89 $ 1,181.65

NOTE: PEPM – Per Employee Per Month

The City’s total cost per employee per month for 2020 is $1,181.65 which is up from 2019 at $1,009.26. National data for 2020 has not yet been released; however, the City’s cost is just over the National average for 2019 of $1,097.72 per employee per month. The Municipality average for 2018 was $1,183.44 per employee per month.

Health Care Reform Law, Patient Protection and Affordable Care Act (PPACA) of 2010: Federal health care reform law imposes new fees on health insurance carriers and self-funded plans to fund a new entity known as the Patient-Centered Outcomes Research Institute (PCORI). The City’s Fee for 2019 was $5029.20. This fee is based on per member per year count on the health plan at a rate of $2.54 for the 2019 plan year. On December 20, 2019, the President extended the PCORI fee for an additional 10 years. Under the Affordable Care Act (ACA) section 6055 and 6056 to the Internal Revenue Code, the City issued 855 Form 1095-C’s for the 2019 calendar year to comply with this code.

Wellness Programs: The wellness program is well received by our City employees. In 2020, we held 2 flu shot events, 2 mobile mammogram events.

Employees that participate in the Wellness Program can earn points by completing a physical health assessments (PHA), annual physicals, eye and dental exams, cancer screenings, and participating in

charity walk/run events, wellness luncheons, blood drives, etc. Points earned can be cashed in for wellness merchandise, gift certificates, etc.

Employees that participate in the Wellness Fitness Program can earn up to 16 hours of time off work per year for completing the fitness requirements.

Employee Health Clinic: The Clinic opened August 13, 2014 and continues to provide services at no cost to employees, their family members (dependents, age 2 & up) and retirees covered by the benefits plan.

Fiscal Year Budgeted Cost

FY 14/15 $641,354 $603,468 ($9000 Facility Care Cost included) FY 15/16 $673,422 $513,792 ($9000 Facility Care Cost included) FY 16/17 $670,977 $601,388 ($9000 Facility Care Cost included) FY 17/18 $620,000 $628,396 ($10,680 Facility Care Cost included) FY 18/19 $666,410 $662,174 ($10,680 Facility Care Cost included) FY 19/20 $662,054 $656,512 ($8757 Capital Cleaning included) FY 20/21 $664,523 *TBD ($8757 Capital Cleaning included)

FY 21/22 $675,073 *TBD ($8757 Capital Cleaning included)

*FY20/21 Total Cost estimated: $691,862.40 (increase due to COVID Test Kits and Testing)

**Recommendation to Council

Note:

The monthly Flat Rate Fee went into effect 12/01/18 (Flat Rate does not include PHA, Flu Shots, Immunizations or COVID Test Kits/Testing). The current flat rate annual fee is $627,976.08. The FY21/22 flat rate fee is $633,470.87 (1.50% increase)

Personal Health Assessment (PHA) Conducted by CareATC

The 2020 PHA event was cancelled due to the pandemic. In-clinic, by appointment, 436 PHA reviews were completed. The 2021 PHA Event is scheduled for Thursday, 09/16/21 through Saturday, 09/18/2021.

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