Germantown Life & Stories by Germantown Communications

LIFE&

GERMANTOWN, TENNESSEE

STORIES Graciousness and firm handshakes. Traditional values combined with forward-thinking vision. Fresh-cut lawns and concerts in the park and talk-to-your-neighbors-in-the-driveway Southern charm. This is Germantown.

FROM THE MAYOR

Dear friends, Welcome to Germantown! If you haven’t discovered it already, you’ll soon learn that our city is a special place. A lot of factors contribute to that — fabulous parks, a first-rate performing arts center, award-winning schools, top-notch police and fire departments. But what makes Germantown truly exceptional? Our people. That includes you. I hope you’ll take a few minutes to learn about Germantown from some of the people who make it great. Read their stories and learn why they love where they live. Then, get plugged in just as they have. Get to know your neighbors. Join friends for a concert at The Grove. Connect and commune. And make the most of living here.

MAYOR MIKE PALAZZOLO

GERMANTOWN LIFE & STORIES

GET TO KNOW GERMANTOWN 1

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WHEN THE GRASS SEEMS GREENER, YOU’RE IN GERMANTOWN, TENNESSEE.

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“It’s people’s love for the City that makes it so nice here,” says Megan Cathey.

Germantown by the numbers

Megan is a lifelong Memphis resident who recently moved to Germantown. Her sentiments paint an accurate picture of the way residents here feel.

• Median household income: $132,949

• Population: 41,333

• Owner-occupied homes: 87.5% Bordering Memphis on the east, Germantown is a close-knit community with strong family ties. In fact, it’s not unusual to find multiple generations of families who live within a few blocks of one another.

• Median home price: $462,000 • Median age: 45.3 years

It’s also common to meet residents who have moved to the City from out of town — or even out of state — with no previous ties to the community. No matter where people come from, the impression of Germantown is the same. It feels like home.

• 98.6% over age 25 have a high school diploma • 68.5% have a bachelor’s degree or higher

Germantown is one of only four municipalities nationwide to have received the Malcolm Baldrige National Quality Award. A presidential-level honor, the award recognizes exemplary U.S. organizations and businesses that demonstrate an unceasing drive for radical innovation, thoughtful leadership and administrative improvement.

Natalie Ruffin is the City’s Parks and Recreation Director. She and her team put on more than 20 free public events a year. “There’s a special atmosphere at these events,” she says. “You’ll probably run into a neighbor or someone from your child’s school, and it gives you a special feeling of community connection.” It’s almost like Germantown itself is a silent member of every family, encouraging people to connect. The City has a special way of drawing people closer to one another, and closer to itself. Citizens volunteer on its boards and support its arts. They exercise on its greenway and play in its parks. Neighborhood cookouts are common. “Our residents live here for a lot of different reasons, and one of those is quality of life. It’s why they move here, and it’s why they stay,” says Natalie.

No wonder Germantown consistently appears on “best places to live” lists nationwide. Megan Cathey affirms each resident’s unusual sense of ownership in their fair city. “There’s so much pride in it being one of the best places to live. Everybody has a stake in it, and everybody feels responsible for keeping it that way.”

The Memphis Grizzlies at FedExForum

Photo credit: NBAE via Getty Images

The Memphis Zoo

The Memphis Redbirds at AutoZone Park

Nearby • The Memphis Brooks Museum of Art • Dixon Gallery & Gardens • Memphis Botanic Garden • Memphis Rock ’n’ Soul Museum • Stax Museum of American Soul Music • The Blues Hall of Fame • The Memphis Zoo • Beale Street • Graceland • Shelby Farms Park • National Civil Rights Museum • Sun Studio • Bass Pro Shops at the Pyramid • Memphis Grizzlies NBA team • Memphis Redbirds AAA baseball team • Memphis 901 FC soccer team

Memphis 901 FC at AutoZone Park

Graceland

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Annual community events • Germantown Charity Horse Show — One of the largest all-breed horse shows in the country; celebrated since 1947 • Fourth of July Extravaganza — Music, games, moon bounces and family fun followed by an amazing fireworks display • Groovin’ and Grillin’ — A free sunset concert series at Municipal Park • Germantown Festival — Two days of family fun with nearly 400 booths featuring work by local artists and craftsmen • Halloween Boo-looza — A spooktacular way to celebrate fall with the family, complete with a costume contest • Germantown Holiday Parade and Tree Lighting — Kick off the holiday season with Germantown’s festivities, complete with floats, marching bands and Santa Claus For a current list of events and activities, visit Germantown-TN.gov/Calendar.

ARTS & CULTURE You can’t help but notice how the arts are savored and celebrated here. Germantown is a buzz of cultural activity. “GPAC is a cornerstone of our life here in Germantown. It gives us the ability to incorporate the arts into our lives on a weekly basis, and it’s right here in our own backyard. It’s a dream.” — AMY HOWELL Germantown Performing Arts Center

The Germantown Charity Horse Show

Public art on the greenway

Live performance at GPAC

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Germantown Performing Arts Center (GPAC) is the cultural heart of the City. From a spectrum of live indoor and outdoor shows to vast educational and volunteer opportunities, there’s something for everyone to enjoy. • Peanut Butter & Jam gives young children a first-hand experience with the performing arts. They can meet artists, ask questions and grow their love of the arts from an early age. PB&J On Tour takes the fun to local schools so even more kids can get in on the excitement. • The Youth Symphony Program gives young musicians the opportunity to practice and perform musical masterworks in four different ensembles. • GPAC connects the community to worldrenowned artists through master classes, lectures, demonstrations and workshops.

• During summer, kids can attend half-day camps to experiment with the arts while forming lasting friendships. • Every performance space at GPAC was crafted with the goal of letting the audience get close to the arts. Whether you’re in the Duncan Williams Performance Hall, the Watkins Studio Theater or the Grove at GPAC, you’re able to engage and connect with what’s going on onstage. • Opened in 2020, the Grove is a state-of-theart outdoor performance venue. The design intentionally preserves the area’s trees and grass, giving it a park-like ambiance. The stage is appropriate for any performance genre. Its 18’ by 31.2’ ultra-high-definition video screen is mounted on a trolley, so it can move upstage to be the main act, or downstage to enhance a performance.

“Going to The Grove sets the tone for the weekend. It’s like a mini celebration.” — AMY HOWELL

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SHOPPING & DINING From burgers and barbecue to sushi and salads, Germantown’s restaurants cover the food spectrum. There are plenty of upscale clothing boutiques, unique home interiors shops and the only Apple Store in West Tennessee.

Walkable retail spaces

Drinks with friends at Huey’s

Residents also have plenty of healthy shopping options, including Whole Foods Market, The Fresh Market, Sprouts Farmers Market, a 100,000-squarefoot Kroger store and Trader Joe’s.

Trader Joe’s

Germantown Commissary

The Shops of Saddle Creek

Limelight

PARKS &

RECREATION FIND THE PERFECT SPOT TO CONNECT WITH NATURE — AND EACH OTHER.

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“Our parks are the gift that keeps on giving.” Passionate words spoken by Natalie Ruffin, Germantown’s Parks and Recreation Director. Enabling people to enjoy the outdoors is one of Natalie’s favorite parts of her job. “It’s gratifying to see the happiness and satisfaction on people’s faces, whether they’re on a bike, walking the trails, casting a line or playing baseball. It gives you a clear picture of what we mean when we talk about Germantown’s quality of life.”

The 10-acre Bobby Lanier Farm Park is a hidden gem in the heart of the City. Its educational programs emphasize agricultural sustainability and stewardship.

In the Beasley Community Garden, members work together to plant and maintain. And everyone gets a share of the harvest.

At the weekly summertime farmer’s market, residents can buy fresh, local produce and artisan goods, directly from growers and makers.

The Harvest Moon Pavilion is a beautiful, rustic event space featuring a reclaimed wood interior, dimmable lighting, a full catering kitchen and banquet furnishings.

Natalie has been with the department since 2005 and was promoted to director in 2022. “Being a public servant is rewarding. We exist — not just our department but all the employees of Germantown — to protect and enhance the quality of life of those we serve. Day in and day out.”

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New synthetic turf fields at Cameron Brown park give sports teams a durable, consistent playing surface. They also help with water conservation.

Throughout the year, the Parks and Recreation department holds fun, safe activities for residents with special needs, including bingo, dances, art projects and holiday parties.

When it comes to Germantown’s parks, that dedication to excellence reveals itself in a lot of different ways, from their official recognition as an Arbor Day Foundation Tree City USA to residents’ five-star reviews of the City’s parks. The public facilities themselves are just one thing that differentiates this department. There seems to be something for just about everyone. And with more than 100 activities a year to pick from, it’s no surprise. From greenway hikes to gardening classes, astronomy to arts and crafts, line dancing to pickle-making, variety is a priority. But excellence comes first.

The Germantown 50+ Group gives active-aging adults plenty of opportunities to socialize, including special meals, dances and even overnight trips.

“Everything we do — whether it’s our programming or protecting our natural resources or managing our parks and rental facilities — it’s all guided by the priority of providing excellence every day.” — NATALIE RUFFIN

REACH (Recreation, Education, Art, Community and Health) offers beforeand after-school programs to help children expand their creativity, learn new skills and have fun with friends. Activities include Lego Club, baton twirling, gymnastics, art, science lab and Little Medical School.

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Parks and environmental recognition • Nationally Accredited Parks and Recreation Department • Audubon International Silver Signature Certification for Wolf River Boulevard • Arbor Day Foundation Tree City USA, 32 consecutive years • TVA Platinum Sustainable Community • Tree City of the World

29 community parks covering 750+ acres. Germantown is woven together by a canopy of trees. Community parks are interspersed throughout neighborhoods and shopping districts so that the whole city has a lush continuity.

There’s a park within approximately

½ mile

of every neighborhood.

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“These parks are more than just recreational areas. They’re where we bond, grow and create timeless memories. For us, Germantown’s heart beats strongest in its parks. They’re a priceless bonus to the incredible experience of raising our family here.” — BRETT BORM

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Top

parks to connect with nature

5. Everybody’s Tree House at Riverdale Park — Kids of all ages and abilities can experience nature through play, with an easy-to-access tree house, swings, slides and gliders.

Germantown is a Healthy Tennessee city.

4. Wolf River Nature Area — Learn and have fun at the same time, with 70 acres of walking paths, scenic overlooks and educational nature stations. 3. Johnson Road Park — From fishing to disc golf, this 58-acre park has everything you need for a day of family fun. 2. The Germantown Greenway — Walk, run or cycle through town as the parks system advances its vision for a more than 22-mile planned loop trail around the City. Major sections are already in place along the Wolf River and on the east side of the City. 1. Cameron Brown Park/Bob Hailey Athletic Complex — These adjoining parks make up 99 acres of sports fields, hiking trails, picnic sites, playgrounds and a 3-acre lake. There’s something for everyone here.

Serve up some serious fun Pickleball is America’s fastestgrowing sport. And it appears to be Germantown’s, too. But what makes this tennis/badminton mashup so popular? “It’s very social, and I think that’s a big reason people love it so much,” says Natalie Ruffin. Everything is smaller in pickleball when compared to tennis: the court, the paddles and even the weight and bounce height of the ball. “It can get pretty competitive. But because the court is smaller, it isn’t quite as strenuous as tennis.” Want to get involved? There are plenty of opportunities at Cameron Brown and Riverdale. And the Parks and Recreation department offers clinics to help people learn for the first time or brush up on their skills. Already a pro? Sign up for a tournament for a pickleball experience you’re sure to relish.

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SPORTS & RECREATION The Germantown Athletic Club started as a community center in 1990. Since then, it has evolved into a state-of-the-art fitness center, but it maintains its roots with an atmosphere of camaraderie and inclusion. Highlights: • Top-of-the-line cardio and weight-training machines • 90+ group fitness classes per week • Personal training • Racquetball courts • Indoor and outdoor pools • Hot tub and saunas • Splash park • Kids’ fitness programs • Newly renovated child care

Healthy Germantown is a City-sponsored initiative that makes living well a priority. Opportunities for group exercise, outdoor recreation and nutritious eating are everywhere. For more information about the program and the many clubs, events and resources available, visit HealthyGermantown.org.

Local schools THAT MAKE THE GRADE. GERMANTOWN SCHOOLS GET AN A+ FROM PARENTS.

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Nabiha Huda and her husband, Furqan, moved to Germantown with their two children from Memphis in 2010. The main motivator for their move? The schools. They had heard and read great things and wanted to support public education. Plus, they were encouraged by the recent formation of the Germantown Municipal School District. So, they moved and enrolled their oldest child in Dogwood Elementary, and as Nabiha puts it, they’ve never looked back. But they did initially have some anxiety about the change. “We’re the minority. I didn’t want my kids to feel out of place.” Nabiha and Furqan are both originally from Pakistan, though they’ve each moved around the U.S. since arriving here as children. “Everyone was so welcoming and focused on inclusivity. That has meant a lot to me.” At a recent Taste of Diversity event at Houston Middle School, she was impressed that so many countries were represented: “That wouldn’t happen in a small town.”

“That’s the thing about Germantown. It feels like being in a movie. It has the charm of a small town without the negatives and limitations you might expect.” — NABIHA HUDA

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Germantown Municipal School District (GMSD) by the numbers Schools: 7 Average student-to-teacher ratio: 14:1 Service and specialty clubs: 156 National Merit Recognition: 10 Average ACT score: 24.5 Scholarships awarded to the class of 2023: $39,000,000 *Figures include Germantown Online Academy of Learning (GOAL) GMSD continues to rank among the best school districts in the state. It outperforms all other Tennessee districts in foundational literacy. From the ‘21–’22 school year to ‘22–’23, students improved elementary and middle school math scores by 9% on the state assessment. In 2022, 73.2% of students scored a 21 or higher on the ACT. The district average was 24.5.

Since they moved to Germantown, the Hudas have had two more children, and Nabiha now serves as the Dogwood PTO president. She says it’s never hard to get parents to donate their time, talent or money when there’s a need. And the partnership between the schools and the PTO has been exceptional. “It’s such a supportive relationship. The parents are willing to do anything for the teachers, and the teachers feel it. Because of that, they’re able to do their very best work. We see evidence of it every day.” GMSD actively listens to the parents, sending surveys, implementing new ideas and acting on feedback. Nabiha has seen the results. “We have kids in three different schools, and we see continuous improvement every year, from the facilities to the teachers’ programs to the curriculum and more. School leadership is constantly learning and building from year to year, asking, ‘What do the parents want?’” The schools have been a staying factor for the Hudas. “This community continues to support our kids, the parents are so involved and our children are getting a world-class education. It’s been a wonderful experience. We’re very blessed.”

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Other choices for education Shelby County Schools Germantown Elementary School, Germantown Middle School and Germantown High School (an International Baccalaureate World School) are located within the city limits of Germantown, but are operated by Shelby County Schools. Germantown area private schools • Bodine School • Evangelical Christian School • Madonna Learning Center • Memphis Oral School for the Deaf • Our Lady of Perpetual Help School • Phoenix School • St. George’s Independent School Higher education nearby • Christian Brothers University • LeMoyne-Owen College • Rhodes College • Southern College of Optometry • Southwest Tennessee Community College • Union University Germantown • University of Memphis • University of Tennessee Health Science Center

More info Find out more about Germantown Municipal Schools at GMSDK12.org.

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GERMANTOWN COMMUNITY LIBRARY On any given day, you could walk into the library and hear symphony musicians, see magic tricks or even pet a kangaroo. The library is so much more than a place to borrow books. It’s a place for learning through exploration. Its diverse programs enrich residents’ lives and help them engage with each other.

“Education. Entertainment. Information. Internet access. Community. Book bargains. And the list goes on. The Germantown Community Library provides stellar resources to residents young, old and in between.” — FORMER MAYOR AND LONGTIME LIBRARY BOARD MEMBER SHARON GOLDSWORTHY

For children and teens: • Storytime sessions • Movie nights • Animal adventures • Computer game nights • Superhero nights • Live music

For adults: • Literacy programs • Computer classes • Books by mail for homebound seniors • Genealogy seminars • Group knitting and quilting • Gardening classes

For all ages: • 139,000+ print, audio, video and online materials • Mega chess, courtesy of Leadership Germantown • Book clubs • Arts and crafts • Book sales • Summer reading programs

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Growing & thriving

GIVING YOUR OPINION MEANS GETTING RESULTS.

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Corporate headquarters nearby Germantown has recently experienced a period of dynamic growth. Construction projects have introduced mixed-use developments, making the City more walkable. The medical corridor is flourishing, attracting providers that care for patients of all ages and healthcare needs. And a spectrum of restaurants and retail stores thrive, offering residents almost anything they need without having to leave the City. Obviously, Germantown’s economy is booming, and City leadership is harnessing that for the benefit of the community. But what’s guiding the growth? The residents.

“We take a planned approach to growth here. Our residents are engaged, and they participate in shaping the future of our City.” — MAYOR MIKE PALAZZOLO

• FedEx • International Paper • ServiceMaster • ThyssenKrupp Elevator Manufacturing (in Germantown) • West Fraser • Crew Training International • Orgill Inc. • MAA (Mid-America Apartments) • REI Nation

Economic and leadership recognition • Malcolm Baldrige National Quality Award 2019 • AAA bond rating by Standard and Poor’s and Moody’s • Tennessee Center for Performance Excellence, Excellence Award 2017 • Government Finance Officers Association Certificate of Achievement, more than 35 consecutive years

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“The Germantown Forward 2035 strategic plan guides every decision we make and every dollar we spend. Excellence every day is the priority of every Germantown public servant.”

Germantown Forward 2035 Vision:

— JASON HUISMAN, CITY ADMINISTRATOR Germantown citizens recently took part in updating the City’s longrange strategic plan: Germantown Forward 2035. Residents considered what they wanted for the City’s future and planned proactive steps to get there. The planning process put participants’ collective wisdom and expertise to use, shaping innovative solutions to address sustainability.

Germantown Forward 2035 Steering Committee

Germantown is a vibrant, welcoming community, the community of choice, offering outstanding quality of life for all generations. The government is resilient and fiscally sound, providing top-quality public safety and services responsive to community requirements. Engaged residents honor the past, treasure the present and responsibly shape Germantown’s future.

In addition to those involved in recent strategic planning sessions, nearly 200 residents serve on Germantown’s commissions. They’re involved in every aspect of the community, from beautification to budget approval to historic preservation. There’s a commission for every interest. And the city values feedback from residents. Each year, residents receive an extensive survey asking everything from how safe residents feel to how satisfied they are with the taste, smell and pressure of the water. The response is overwhelmingly positive. The resident satisfaction level is superior to brands like Apple and Ritz Carlton. This focused, intentional way of doing things helps keep residents happy. “In Germantown, we do things thoughtfully,” the Mayor says. “Like cooking good Southern barbecue — it’s low and slow.” 26

Track progress Residents can monitor progress toward 2035 objectives online at Germantown-TN.gov/2035.

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In 2010, in the aftermath of the recent recession, the City of Germantown intentionally shifted from a traditional government operational model to focus on performance improvement. Since then, the City and its residents have reaped the rewards. After several years of focusing on driving improvement, the U.S. Department of Commerce announced that the City of Germantown earned a 2019 Malcolm Baldrige National Quality Award. The City is one of only four municipalities nationwide to have received this presidential-level honor. Towneplace Suites Marriott

Protecting serving & GERMANTOWN’S FIRST RESPONDERS STAY CONNECTED TO KEEP YOU SAFE.

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Any given year, Germantown is either the first or second safest city in Tennessee. It’s obvious the City is doing things right, especially when it comes to the police and fire departments. For these men and women, this work is more than a job. It’s a calling.

“Germantown Fire Department employees treat every call like it’s the most important call that day. The city’s motto is ‘Excellence Every Day,’ but for us, it’s ‘Excellence Every Call.’” — MATT HIX, GERMANTOWN FIRE DEPARTMENT BATTALION CHIEF

“For me, it’s personal,” says Josh Schultz, Germantown Police Department Captain. “I grew up in Germantown. I spent my formative years here. My family still lives here, and I raised children here. So for me, it’s very, very important that we have that strong bond with the community.” Both departments turn that personal commitment into action, through intensive training. Intentional hiring. And investment in cutting-edge resources. That creates meaningful results for residents. Police attend homeowners association meetings, perform traffic duty at schools and even do vacation checks when residents are out of town. In a recent survey, citizens were asked to complete the sentence, “I know I’m in Germantown when…” Many of the responses were related to seeing a police presence and feeling safe.

“The relationship between the police department and the citizens is very critical. The biggest benefit is that people are comfortable calling us when they see something wrong, or they see something suspicious.” — JOSH SCHULTZ, GERMANTOWN POLICE DEPARTMENT CAPTAIN

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The fire department is also actively engaged with the community. They conduct fire safety training in every elementary school in the district, offer CPR classes and conduct Community Emergency Response Team (CERT) training. And the community connection goes beyond proactive engagement to superior hands-on service in emergencies. Post-call surveys for the fire department show that more than 99% of residents rate the services as outstanding or above average. This availability and visibility creates a strong connection with residents. It helps them feel comfortable communicating with first responders. And it creates confidence that they’ll get results.

City services recognition • LEED Gold Certification for Fire Station 4 •T ennessee Law Enforcement Accredited Police Department •G FD awarded Class 1 rating by the Insurance Services Office •G ermantown is on the leading edge of sudden cardiac arrest survival rates at 41%—more than 4x higher than the national average.

In early 2020, GFD became one of only a handful of programs across the nation to adopt a Neuroprotective CPR bundle of care. This has shown the potential to improve survival among cardiac arrest patients.

Germantown has the only fire department in the nation with an accreditation from American College of Cardiology. The accreditation is a collaborative effort between the fire department and Methodist Le Bonheur Germantown Hospital.

The Germantown Police Department maintains accreditation through the Tennessee Law Enforcement Accreditation (TLEA) program. As part of the program, the department undergoes voluntary evaluation of policies, procedures and protocols to ensure the use of best practices. It demonstrates accountability and builds trust within the community.

GPD routinely instructs community groups on topics like active shooter protocols, personal protection and cybercrime awareness.

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FACTS ABOUT CITY SERVICES

Police

Fire

Economics

• Police average emergency response time of less than 3 minutes

• Average response time of just over 5 minutes

• $146.5 million investment in infrastructure in the last 10 years

• 90+ full-time firefighters

• Eight police districts, 108 sworn police officers, 30 reserve officers

• Fire engines and ambulances staffed with paramedics and EMTs

• Dual AAA bond rating with Moody’s and Standard and Poor’s since 1994

• More than 99% of 911 calls answered within 10 seconds

• Gold status in the American Heart Association Mission: Lifeline EMS recognition program

• 100 hours average annual training for each police officer — more than double the state requirement

• 172% annual sales tax growth in 10 years

Quality of life • 10+ miles of greenway trails • 3,000 enrolled in youth sports programs • 90% zoned residential • 26 citizen-led volunteer commissions

• TEMA Accredited Type II Hazardous Materials Team

SEE you SOON

CITY RESOURCES Customer Service

CustomerService@Germantown-TN.gov

(901) 757-7200

Bobby Lanier Farm Park

thefarmpark.org

(901) 757-7375

Community Calendar

Germantown-TN.gov/calendar

(901) 757-7202

Economic & Community Development

germantownedp.com

(901) 757-7281

Germantown Athletic Club

GermantownAthleticClub.org

(901) 757-7370

Germantown Boards & Commissions

Germantown-TN.gov/commissions

(901) 757-7251

Germantown Charity Horse Show

gchs.org

(901) 754-0009

Germantown Community Library

Germantown-Library.org

(901) 757-7323

Germantown Community Theater

GCTcomeplay.org

(901) 453-7447

Germantown Municipal Schools

GMSDK12.org

(901) 752-7900

Germantown Performing Arts Center

gpacweb.com

(901) 751-7500

For more information about the City of Germantown, visit Germantown-TN.gov. Find us on social media: facebook.com/CityofGermantown

GermantownTenn

@GermantownTenn

City of Germantown

PHOTOGRAPHS: LARRY KUZNIEWSKI AND JUSTIN FOX BURKS

City of Germantown

WWW.GERMANTOWN-TN.GOV 1930 SOUTH GERMANTOWN ROAD GERMANTOWN, TN 38138 (901) 757-7200