Demand Driver
Demand Background
Predicted Impact
Technology and Innovation Initiatives
Changes in technology are occurring more rapidly than ever. Internal and external customers expect that new technologies will be made available quickly for their use. CN is increasingly shifting towards innovation, incorporating digitisation and the Internet of Things into service delivery.
Advancements in IT, as well as community knowledge and awareness, increase demand for improved and localised services. The integration of technology into service delivery allows for the collection of ‘open data’ on traffic movements, parking, pedestrian mobility and wayfinding throughout the city. When integrated, this data can provide insight into how the city functions and will enhance urban, transport and development evaluation, as well as safety and emergency responses. There will be increased demand for our services to be ecologically sustainable, incorporating environmental management best practice.
Drive for Environmental Sustainability
We are responsible for the delivery of services and infrastructure for a significant proportion of the Newcastle region. There is a need to incorporate environmental sustainability into service delivery, considering: • Emission prevention and reduction • Climate resilience • Biodiversity, Water Sensitive Urban Design, Urban Forest expansion • Circular economy, including resource efficiency and designing out waste • Whole-of-life-cycle asset management.
Management of Demand and Required Resources Demand will be managed through implementation of strategies and plans, including the Smart City Strategy and the programmed delivery of smart infrastructure. Upgrade and maintenance plans are updated annually and capital/operational works programs are developed to manage demand.
To achieve our drive for environmental sustainability, our asset management will consider: • Energy efficiency and emissions reduction • Water conservation • Protection of biodiversity, land and water quality • Recycling of waste materials • Promotion of sustainable transport • Use of sustainable building materials. Through our Capital Works Program and operational plan, we will: • Continue our investment in public natural assets • Measure our environmental performance and impact • Identify priority assets • Improve the quality of corporate information systems underpinning natural asset management planning and decision-making.
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