Our website is
Your deposit of
and an application fee of
Please refer to the website in order to pay your water bill or make changes to your account.
If a is needed for school, it can be provided upon request.
will be on your first bill listed as
Payments made in the office must be made in cash, check or credit card. Payments made in the office or drop box after 5:00 pm will be credited the next business day. Our online payment system is available 24 hours a day, seven days per week. Payments made via our online portal are posted in 24 to 48 hours. You can access our online portal at
southlakewaterutilities.com
The City of Southlake has implemented a Stage 1 water restriction at the direction of the Fort Worth Water Department and the Tarrant Regional Water District (TRWD).
STAGE 1 limits outdoor watering with an irrigation system or hose-end sprinkler to a maximum of two assigned days per week for all customers. Allowed watering days are based on the last number of your address.
Garbage cans are not provided by the City of Southlake. Residents should purchase a receptacle NO LARGER THAN 33 GALLONS from the retailer of their choice. Residents should also check with their Home Owner’s Association (HOA) regarding any requirements they might have about color or style of can.
Residential EVEN ADDRESSES: Wed & Sat Residential ODD ADDRESSES: Thur & Sun
Garbage and recycling days are based on your address in the city. Please refer to the enclosed map to determine your days. You must call and schedule a pickup time if you have large bulk items for disposal. The phone number for Republic Services is 817-3172424. Customer is allowed 2 free bulk pickups a year. Please contact Republic Services to schedule this.
Munis Citizen Self-Service
The online payment program is now available for our residents and businesses that choose to use this payment option. •
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Online payments are a quick and easy way to pay your utility bill by the due date Paying online is simple an easy. There will be no convenience fee on online payments. You have the option to make a one time payment with a credit or debit card and the option to sign up for recurring credit card. Payments made online before midnight will be posted to your utility account the next business day
We continue to offer several payment options to our customers, including: • Cash, Check, Money Order or Cashier’s Check
• EFT ( Bank Draft) • Online credit card • Recurring Credit Card
For EFT signup or access to the online payment portal, please visit : southlakewaterutilities.com or call
to speak to a customer service clerk.
GARBAGE PICKUP Which “Zone” are you in?
G A R B A G E Z O N E P I C K U P DAY S :
GREEN ZONE Tuesday & Friday
PINK ZONE Monday & Thursday
RECYCLING PICKUP Which “Zone” are you in?
G A R B A G E Z O N E P I C K U P DAY S :
BLUE ZONE Monday
YELLOW ZONE Thursday
GREEN ZONE Tuesday
ORANGE ZONE Friday