Te Waihorotiu Station
Community Liaison Group
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18 September 2023, 4.00-5.30pm
Caffe Greco
Wyndham Street
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18 September 2023, 4.00-5.30pm
Caffe Greco
Wyndham Street
Stairs, lifts and escalators are now installed throughout what will become NZ’s busiest train station
Passenger concourse level digital render
Rail track installation has reached the station and is almost complete on the eastern track side
Harvey Tree pit completed
2023
• Victoria Street
o Vector enabling works Dec 2022 / Jan 2023 – COMPLETE
o early works - utilities Q1 2023 – COMPLETE
o first concrete base poured Q1 2023 – COMPLETE
o first footpath pavers laid Q3 2023 – COMPLETE
o road asphalt reseal Q3/Q4 2023 – ONGOING
• Phase one of construction works in conjunction with Te Hā Noa Victoria St Project (Elliott St to Kitchener St)
• Kingston Street above-ground ventilation structure – COMPLETE
• Kingston Street streetscape early works – ONGOING
2023-2025
• Albert St, from Victoria to Wyndham St
• Albert St, from Victoria to Wellesley St
• Bluestone wall reconstruction
• Wellesley Street in conjunction with Wellesley St Bus
Improvements Project
• Mayoral Drive in conjunction with The Symphony Centre
development
Current constraints
• Resource availability
• Utilities provider coordination
• Neighbouring project coordination
Heart of the City / NZ Police "Coffee with a Cop" sessions
• Free independent business advice
• $3,000 microgrant to enhance your business
• Designation condition 61.2.
• How disruption to businesses, residents can be avoided, remedied, mitigated.
• Specific issues:
• Disruption to traffic and access.
• Loss of customers.
• Loss of amenity.
• Impacts to community facilities.
Condition 61.8
The Requiring Authority shall prepare an annual report on the identification, monitoring, evaluation and management of the effects outlined in the Social Impact and Business Disruption DWP together with a summary of matters raised by the community, and how these have been responded to. The report shall be presented to the Community Liaison Groups.
Antisocial behaviour
Removal of solid hoardings has increased visibility, light
Collaborative approach with HOTC, City Mission, Auckland Council, Prestige Security, Maori Wardens and NZ Police
Mirrors installed on site to help pedestrians turning around corners on walkways and wider footpaths installed where possible
Wayfinding and visibility
Large “Support Local” neon sign installed on Victoria Street
Pink wayfinding has been updated to include landmarks (e.g. SkyTower, District Court, AA Centre, etc)
Access and parking
Extended the temporary parking resolution for loading zones on Victoria St (between Federal and Hobson St).
Noise and vibration
Continued to educate workers on noise and vibration through toolboxes and at construction meetings
Attended noise monitoring undertaken onsite, in conjunction with Environmental compliance team
Community engagement
Link Alliance proactively advertises the CLG – calendar invitations, face-to-face reminders
Increased face-to-face engagement on a daily basis during streetscape works
Data collection
• Interviews
• CLG and community feedback
• Business & Resident association feedback
• Link Alliance data
• Proactive engagement with stakeholdersearly notification of works, discussion of timing of works
• Art installations and site tours – Art in the City, Auckland Festival of Photography, City of Colour Festival & monthly site tours
• Supporting local businesses – small business grant, monthly giveaways, online promotion
• “Support Local” neon sign was installed on Victoria Street near the Elliott Street Interchange to encourage people to visit businesses on Victoria Street
• Improvements in wayfinding and better lines of sight and printing and placement of custom business signage across the site • Link Alliance Small Business Support Programme
• Increased number of perimeter tours and providing an underground tour for business owners
• Installation of additional lighting, CCTV and developed relationship with Māori wardens, city centre security, local police, AC and HoTC to support safety in the city centre
• Installed additional temporary public street bins to replace street bins that have been removed due to construction
52% decrease in complaints between 2021/22 and 2022/23
• Complaints investigated to ensure compliance with designation conditions
• Monitoring to confirm compliance (e.g. noise and vibration monitoring)
• Implementation of mitigation measures including noise mats, additional hoardings, dust mats
• Other construction solutions e.g. construction methodology altered to reduce noise
• New wayfinding signage commissioned and installed
• Raised traffic signal timing with AT
• Communicated to key stakeholders and public about upcoming works
• Where possible, noisy or disruptive works delayed / undertaken at different times or ceased completely
• In person meetings
1. Are there any additional key issues and concerns?
2. Is there any mitigation has worked well?
3. What can the Link Alliance do to further mitigate the disruptive impacts being experienced due to construction activities?