Contract 2 construciton environmental management plan vol 2 2

Auckland City Rail Link In association with:

ENABLING WORKS CONTRACT 2 Construction Environmental Management Plan Separable Portion 1 – Cut and Cover Works VOLUME 2.2

COMMERCIAL IN CONFIDENCE

Auckland City Rail Link ENABLING WORKS CONTRACT 2 Appendix J : Groundwater and Settlement Monitoring and Contingency Plan Separable Portion 1 – Cut and Cover Works

Appendix J Ground & Settlement M&CP

In association with:

COMMERCIAL IN CONFIDENCE

Connectus Project #: 2665 Client: Auckland Transport

Construction Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000898 Revision: 07, Date: 1 June 2016

APPENDIX J: GROUNDWATER AND SETTLEMENT MONITORING AND CONTINGENCY PLAN Note: this plan will be provided to Auckland Council 20 working days prior to the commencement of dewatering as per condition 117 of the Britomart to Wyndham Consent conditions.

The GSMCP is not required in order to commence construction but only to allow activities authorised by water permit R/REG/2014/5432

Page J

Auckland City Rail Link ENABLING WORKS CONTRACT 2 Appendix K : Industrial and Trade Activity Environmental Management Plan Separable Portion 1 – Cut and Cover Works

Appendix K Industrial & Trade Activity EMP

In association with:

COMMERCIAL IN CONFIDENCE

Auckland City Rail Link In association with:

ENABLING WORKS CONTRACT 2 INDUSTRIAL AND TRADE ACTIVITIES ENVIRONMENTAL MANAGEMENT PLAN Separable Portion 1 – Cut and Cover Works Document Ref: CRL-PAT-ENV-CON-PLN-000895 Revision: 04

FINAL 21st March 2016

COMMERCIAL IN CONFIDENCE

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DOCUMENT INFORMATION Organisation:

Connectus

Document Title:

Industrial and Trade Activities Environmental Management Plan

Fulcrum Document Number:

CRL-PAT-ENV-CON-PLN-000895

Document based on MMS No:

n/a

Client:

Auckland Transport

Project:

CRL Enabling Works: Contract Two

Location:

Auckland CBD

Project No:

2665

REVISION HISTORY Rev

Date

Details

1

16/10/2015

1

ST

Draft for Connectus Review

nd

Author

Approver

J. Bennett

C. Hind

01

27/10/2105

2 Draft for AT Review Sent as Rev 01

J. Bennett

C. Hind

02

30/10/15

Draft for Consultation

S. Lindberg

F. Davies

03

25/02/2016

Draft incorporating CLG comments and updated methodology

S. Lindberg

C. Hind

J. Hughes 04

21/03/16

Final for lodgement incorporating AC comments and change to water treatment methodology

S. Lindberg

C. Hind

J. Hughes

This document remains the property of Connectus. Its contents are confidential and shall not be reproduced, destroyed or given away without the express, written permission of Connects. The electronic version of this document in MMS Database on designated server(s) is the Master Copy and is a controlled document. Unless specifically noted thereon, other copies of this document are uncontrolled.

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GLOSSARY Term Definition ACZ

Active Construction Zone (D and E relate to the Project works) – identified during the consenting process to delineate construction methodology for different areas of the project.

AT

Auckland Transport

CEMP

Construction Environmental Management Plan

CLG

Community Liaison Group

CRL

City Rail Link

CSA

Construction Support Area

EHS

Environmentally Hazardous Substances

EMP

Environmental Management Plan

ESCP

Erosion and Sediment Control Plan

ITA

Industrial and Trade Activity

ITA EMP

Industrial and Trade Activities Environmental Management Plan

MSDS

Material Safety Data Sheet

SOP

Standard Operating Procedure

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Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

Table of Contents Document information .........................................................................................................................3 Revision History ..................................................................................................................................3 Glossary .............................................................................................................................................5 1

Introduction........................................................................................................................8 1.1

Purpose of the Industrial and Trade activities EMP

10

1.2

Resource Consent Requirements

10

1.3

Industrial and Trade Activities EMP Author

13

2

Site Description ............................................................................................................... 14 2.1

Summary of Methodology

14

2.2

Construction Support Areas

14

2.3

Water Treatment System

15

3

Site Activities ................................................................................................................... 17

4

On Site Drainage ............................................................................................................. 18

5

Potential Contaminants And Management Controls.......................................................... 19

6

Risk Management ............................................................................................................ 21 6.1

Structural Controls

21

6.2

Spill Response

21

6.3

Discharge Monitoring

21

7

Site Inspection And Audit ................................................................................................. 23 7.1

Inspection Programme

23

7.2

Auditing

23

8

Training ........................................................................................................................... 24

9

Document Review............................................................................................................ 25

Appendix A: Construction Support Area Layouts ................................................................................ A Appendix B: Example Procedures ...................................................................................................... B Appendix C: Weekly Inspection Checklist ........................................................................................... C Appendix D: Record of CLG comments .............................................................................................. D CLG Comments

1

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Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

1 INTRODUCTION The City Rail Link (CRL) project comprises the construction, operation and maintenance of a 3.4 km underground passenger railway, running between Britomart Station and the North Auckland Rail Line in the vicinity of Mt Eden station. The works relating to this Industrial and Trade Activities Environmental Management Plan (ITA EMP) constitute part of the enabling works for the CRL. The works (the Project) involve the construction of twin rail tunnels within the Albert Street road corridor from Customs Street West to Wyndham Street. The tunnels will be constructed using a staged cut and cover method and are expected to take 33 months to complete. Figure 1 outlines the extent of works for the Project.

This ITA EMP has been prepared by AECOM New Zealand Limited (AECOM) and forms part of the Construction Environmental Management Plan (CEMP) for the Project. The ITA EMP specifically relates to conditions 95 – 104 of discharge permit R/REG/2014/5436.

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Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

Figure 1 Extent of Project Works

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Connectus Project #: 2665 Client: Auckland Transport

1.1

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

PURPOSE OF THE INDUSTRIAL AND TRADE ACTIVITIES EMP

This ITA EMP has been prepared to manage the ITAs that will be undertaken in Construction Support Areas (CSAs) 4, 5 and 6 which are associated with the construction of the Britomart Station to Wyndham Street (Britomart to Wyndham) section of the City Rail Link (CRL) project. It provides a framework for the effective management of stormwater discharges from these CSAs - i.e. the Northern Compound (CSA 4 and CSA 5) and the Southern Compound (CSA 6), and documents the management and operational systems employed by Connectus to ensure that the environmental objectives of the site are met. The Project site will be operated and managed in accordance with this ITA EMP at all times.

The Project comprises Active Construction Zones (ACZ) D and E (refer Figure 2), which were identified during the CRL Britomart to Wyndham enabling works consenting process to delineate construction methodology for different work areas. This ITA EMP does not apply to the ACZs because potentially contaminated stormwater generated in the ACZs will be pumped out of the trenches for treatment prior to discharge to the public stormwater system or managed as part of the erosion and sediment control processes (refer to the Project Erosion and Sediment Control Plan (ESCP) – Appendix I of the Project CEMP).

Condition 98 of R/REG/2014/5436 requires that a copy of the ITA EMP (certified version) is kept on site and is accessible at all times.

This ITA EMP has been prepared in consultation with a Community Liaison Group (CLG) prior to submission to Auckland Council (as per resource consent condition 19). A record of consultation outcomes is included in Appendix D. A number of related management plans are referenced throughout this ITA EMP to avoid duplication of information and thereby enable efficient document control. The other relevant plans are the Project CEMP, Project ESCP (Appendix I of the Project CEMP, including Appendix D - Chemical Treatment Management Plan (CTMP)) and the Project Emergency Spill Response Plan (ESRP) (Appendix T of the Project CEMP).

Figure 2 Location of ACZs D and E

1.2

RESOURCE CONSENT REQUIREMENTS

This ITA EMP has been developed specifically to fulfil the requirements of Discharge Permit R/REG/2014/5436, for the discharge of water and wastewaters.

Table 1 identifies the relevant consent conditions and where these are addressed within the ITA EMP.

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Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

Table 1 ITA consent conditions from R/REG/2014/5436 and the relevant sections of this document Condition Number

Condition

Relevant section of ITA EMP

95

This consent shall expire 15 years after the consent commences unless it has been surrendered or been cancelled at an earlier date pursuant to the Resource Management Act 1991.

96

At least 20 working days prior to the commencement of construction, a final Industrial and Trade Activities Environmental Management Plan (“EMP”) shall be submitted to the Council (Team Leader Central Monitoring) for certification. The Consent Holder shall request the Council’s (Team Leader Central Monitoring) determination as to whether the EMP can be certified, in writing, within 10 working days following receipt of the EMP. The EMP shall be prepared by a senior qualified person and shall include, but not be limited to, the following:

1.3

a. identification of the specific activities conducted on the site;

4

b. the identification of potential contaminants associated with these activities;

5

c. methods used to prevent identified contaminants contacting stormwater runoff as far as practicable and methods to manage environmental risks from site activities;

5, 6

d. an Emergency Spill Response Plan (which includes the provision that all spills over 20 litres, or any spill of Environmentally Hazardous Substances that has entered the stormwater system, a water-body or has contacted unsealed ground, shall be reported immediately to the Auckland Council’s 24 Hour Pollution Hotline (09-377-3107));

Appendix T of the Project CEMP (Emergency Spill Response Plan)

e. an up-to-date and accurate site drainage plan showing the location of all site catchpits and the final discharge point(s) of the site stormwater system;

4 and Appendix A

f. an appropriate auditing programme to ensure site performance with all components of the sites EMP;

7.2

g. methods for providing and recording staff training; and

8

h. a monitoring programme as outlined in Condition 101.

6.3

97

The Consent Holder shall ensure that the site is operated and managed in accordance with the certified EMP to ensure the risks from the site are managed appropriately.

1.1

98

The Consent Holder shall ensure that a copy of the certified EMP is kept on site and accessible at all times.

1.1

99

The Consent Holder shall ensure that the following structural controls are constructed for the following catchment areas and design requirements and they are completed prior to discharges commencing from the site.

6.1

Works Device catchment area Design requirements Works Device Design catchment Requirement Settlement Tanks (2x 12,000l tanks), located in CSAs 2 and 4 Bunding of Environmentally Hazardous Substances

All ACZs

Discharge levels as per monitoring Condition 101

As required

110% of largest container

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Connectus Project #: 2665 Client: Auckland Transport

Condition Number 100

101

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

Condition

Relevant section of ITA EMP

In the event that any minor modifications to the structural controls system are required, the following information shall be provided to Council:

6.1

a. Plans and drawings outlining the details of the modifications; and

6.1

b. Supporting information that details how the proposal does not affect the capacity or performance of stormwater management system.

All information shall be submitted to, and the proposed modifications certified by the Council (Team Leader Central Monitoring), prior to implementation.

6.1

Within 30 days of the installation of the water treatment system, and prior to operation, a discharge monitoring programme, to assess the ongoing adequacy of all management practices, shall be developed and submitted to the Council (Team Leader Central Monitoring) for certification. The monitoring programme shall include, but not be limited to:

2.3, 6.3 and Section 3.5 of the Project CTMP

a. sampling location for final discharge from the site(s);

2.3, 6.3 and Section 3.5 of the Project CTMP

b. sampling locations on site (i.e. swale inlets, outlets etc);

2.3, 6.3 and Section 3.5 of the Project CTMP

c. methods and procedures for discharge sampling on a quarterly basis;

2.3, 6.3 and Section 3.5 of the Project CTMP

d. monitoring parameters for analysis, which shall include: a) sampling location for final discharge from the site(s); b) sampling locations on site (i.e. swale inlets, outlets etc); c) methods and procedures for discharge sampling on a quarterly basis; d) monitoring parameters for analysis, which shall include:

2.3, 6.3 and Section 3.5 of the Project CTMP

Daily 

Turbidity (NTU)



pH

Weekly 

Total Suspended Solids mg/L



Copper (total) mg/L



Zinc (total) mg/L



Lead (total) mg/L



Total Petroleum Hydrocarbons mg/L

e. identified trigger levels for each of the above parameters. These trigger levels shall be developed with reference to the ANZECC Guidelines for water quality where applicable; and

2.3, 6.3 and Section 3.5 of the Project CTMP

f. the methods and procedures for investigating and reporting stormwater discharge monitoring results to the Council (Team Leader Central Monitoring).

2.3, 6.3 and Section 3.5 of the Project CTMP

102

The discharge monitoring programme shall be implemented upon completion of works set out in Condition 99.

2.3, 6.3 and Section 3.5 of Project the CTMP

103

Within five working days of receipt of sample results showing contaminants exceeding the agreed trigger levels (Condition 101(e)):

2.3, 6.3 and Section 3.5 of the Project CTMP

a. an investigation shall be undertaken to determine why exceedances were detected and to identify any additional source controls or treatment required; and

2.3, 6.3 and Section 3.5 of the CTMP

b. the results of the investigation shall be reported to the Council (Team Leader Central Monitoring).

2.3, 6.3 and Section 3.5 of the CTMP Page 12

Connectus Project #: 2665 Client: Auckland Transport

Condition Number 104

1.3

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

Condition

Relevant section of ITA EMP

Within eight weeks following the start of the monitoring required by Conditions 101 and 102, a monitoring report shall be submitted to the Council (Team Leader Central Monitoring). The monitoring report shall include, but not be limited to, the following:

2.3, 6.3 and Section 3.5 of the CTMP

a. a summary of the monitoring results to date;

2.3, 6.3 and Section 3.5 of the CTMP

b. an interpretation of those results and suggestions for improvement to the site operations;

2.3, 6.3 and Section 3.5 of the CTMP

c. a programme for ongoing monitoring including the reporting of results; and

2.3, 6.3 and Section 3.5 of the CTMP

d. a programme for the ongoing maintenance of the discharge water management and treatment system.

2.3, 6.3 and Section 3.5 of the CTMP

INDUSTRIAL AND TRADE ACTIVITIES EMP AUTHOR

This ITA EMP has been prepared by Justine Bennett, Associate Director and Team Leader Natural Resources at AECOM. Justine has 18 years’ professional experience as an environmental scientist, focussed on water quality, stormwater and wastewater discharge management.

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Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

2 SITE DESCRIPTION This section presents a summary of the Project in relation to the matters required to be addressed by the ITA EMP. A detailed description of the construction works is provided in the Project CEMP.

2.1

SUMMARY OF METHODOLOGY

Connectus will use a staged cut and cover methodology to construct two parallel rail tunnels within the Albert Street road corridor between Customs Street and Wyndham Street. The total length of the tunnel for the Project will be 340m. A number of utilities are required to be removed, relocated, or supported during construction.

Generally, the Project works undertaken within the relevant ACZs (D and E) will consist of: 1.

Utilities relocation and exposure

2.

Piling and capping beam construction within Albert Street;

3.

Piling and road deck construction within the Customs Street intersection;

4.

Trench Excavation, including using shotcrete and rock dowelling;

5.

Construction and waterproofing of the rail tunnels; and

6.

Backfill of the trench, including construction of the new road pavement.

Full details of the construction methodology can be found in the Project CEMP.

2.2

CONSTRUCTION SUPPORT AREAS

The Project makes use of three of the CSAs identified during the consenting process. The locations of these are shown in Appendix A. In addition, a construction support deck will be constructed adjacent to the trench in Albert Street.

Details of each CSA are provided below.

CSA 6 – at the southern end will provide for: 

A small site office



A laydown area for materials and equipment



A small toilet and lunchroom facility



A generator



A load-in area for backfill material.



Concrete pumping equipment and concrete load-in.



Skip bins / rubbish and recycling bins



Provision for 150m³ of stockpiled material during the tunnel backfilling.



An earthworks storage area used for storing spoil during excavation and storing backfill material during backfilling

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Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

CSA 4 – at the northern end will provide for: 

General and hazardous goods storage



Piling and deck equipment laydown



Skip bins / rubbish and recycling bins



Spill kits



Jet grouting equipment storage



A more substantial lunchroom and toilet facility



Site offices



A generator



Vehicle and Equipment Parking



Materials delivery and handling



Settling tanks

CSA 5 – On Customs Street: CSA 5 will be a relatively fluid construction support area as the intention is to keep traffic lanes open through staged construction of a traffic deck. During deck piling and deck construction CSA 5 will be used for: 

Piling equipment laydown



Jet grouting equipment



A Generator



Concrete delivery and pumping.



Portable toilet facilities



Skip bins / rubbish and recycling bins



Parking for the spoil removal truck



A bunded stockpiling area

Once the bridge deck is complete, most of the area identified as CSA 5 during consenting will be open to traffic as works are carried out beneath the bridge.

This ITA EMP relates only to activities in the CSAs 4, 5 and CSA 6. Appendix A provides plans showing an indicative layout for each CSA. 

Drawing CRLC2-SKE 0355 provides an over view of the Customs Street/Albert Street Intersection where CSAs 4/5 are located.



Drawing CRLC2-SKE 0356 provides an over view of CSA 6 located on Albert Street.

Locations of site offices, stockpile areas, spill kits and Environmentally Hazardous Substances (EHS) storage are indicated along with specific construction equipment locations.

2.3

WATER TREATMENT SYSTEM

Groundwater and rainwater which collects in the trench during construction works will be treated as detailed in the ESCP and CTMP. During the first phase of trench excavation, dirty water will be pumped to settlement devices. As trench excavation proceeds, a specifically designed water treatment plant (WTP) will be located within the trench. The WTP will treat water from the ACZs and a small amount of water from the fill handling area in CSA 6. The details of the water treatment system are included in the ESCP.

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Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

It is noted that with the exception of CSA 6, the runoff from the ITA areas will not be treated by the WTP. Within 30 days of the installation of the water treatment system, and prior to operation, a discharge monitoring programme, to assess the ongoing adequacy of all management practices, shall be developed in accordance with Resource Consent conditions 101-104 (refer Section 2.3 of this ITA EMP and Section 3.5 of the CTMP).

As required by Resource Consent condition 103, action is required if discharge sample results exceed trigger levels. The ESM will be immediately notified and communicate with Council to fulfil the following consent requirements: 

Within five working days of receipt of sample results showing contaminants exceeding the agreed trigger levels (Condition 101(e)): a) an investigation shall be undertaken to determine why exceedances were detected and to identify any additional source controls or treatment required; and b) the results of the investigation shall be reported to the Council (Team Leader Central Monitoring).

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Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

3 SITE ACTIVITIES The site activities occurring within CSAs 4, 5 and 6 are summarised in Table 2: Table 2 Summary of Site Activities

Activity Site offices and construction personnel amenities including portaloo or similar

CSA 4&5

CSA6

Y

Y

Loading and unloading of construction materials including sand and aggregate.

Y

Y

Temporary storage area for backfill materials

Y

Y

Storage of construction materials such as steel reinforcing cages, pre-cast concrete elements, geotextiles, formwork (timber and steel), bagged cement

Y

Y

Storage of Environmentally Hazardous Substances

Y

Y

Fuel storage for pumps, generators etc Use and storage of diesel pumps and compressors

Y

Y

Y

Y

Use and storage of concrete pumps

Y

Y

Use and storage of mobile generators

Y

Y

Localised refuelling of non road registered construction vehicles

Y

Y

Storage of jet grout pump and mixing plant (use will be limited to within the excavation)

Y

N

Liquid waste storage and collection ( e.g. contaminated water, used chemicals, liquids and slurry from spill clean up, “slops and slurry� skips from active work zones

Y

Y

Solid waste storage and collection

Y

Y

Washdown of equipment (Excluding vehicles)

Y

Y

Vehicle movements between active work zones and construction support areas.

Y

Y

Stormwater/groundwater containment and/or treatment facility

Y

N

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Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

4 ON SITE DRAINAGE The existing drainage system consists of the Auckland Council stormwater network currently in place within the Project site. This drainage system collects runoff from the road pavements and directs it to the stormwater pipelines which then discharge directly into the Waitemata Harbour through the existing discharge structure located at the Promenade. The release of contaminants to the stormwater network will be managed using the controls described in the Project ESCP and this ITA EMP. Appendix A provides site plans showing the existing stormwater drainage system within and adjacent to the Project site, including the ITA areas of CSAs 4, 5 and 6. The drawings also outline methods to manage sediment release during construction. Further details on sediment control methods can be found in the ESCP. 

Drawing CRLC2-SKE 0351 provides an over view of the Project site



Drawing CRLC2-SKE 0355 provides an over view of the Customs Street Intersection where CSAs 4/5 Northern Compound) are located.



Drawing CRLC2-SKE 0356 provides an over view of CSA 6 (Southern Compound) located on Albert Street.

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Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

5 POTENTIAL CONTAMINANTS AND MANAGEMENT CONTROLS Table 3 sets out the activities on site with the potential to generate contaminants which may enter the stormwater network. It also provides an assessment of the level of that risk and outlines structural and procedural controls to manage that risk. Appendix B provides examples of some of the procedures that will be used on site during the construction period.

Risk has been assessed in accordance with the Contractor’s Risk Assessment Guideline to establish an initial risk prior to controls (R1) and a residual risk after controls have been put in place (R2). Both assessments consider both likelihood of occurrence and level of consequence.

Table 3 Potential Contaminants and Controls

Activity

Potential Risk

R1

Controls

R2

Site offices and amenities

Spillage from Portaloos

M

Procedure for emptying of Portaloos to be developed and in the event of a spill the processes outlined in the Project Emergency Spill Response Plan will be implemented.

L

Construction vehicle parking (limited number)

Oil and hydraulic fluid leakage

L

Regular inspection and servicing of vehicles.

Repair to minimise leakage

L

Construction equipment storage (pumps, compressors, mobile generators)

Oil, fuel and hydraulic fluid leakage

M

Regular inspection and servicing of equipment.

Repair to minimise leakage

L

Storage, loading and unloading of construction materials, backfill and spoil

Sediment laden runoff from soil and aggregate and used formwork.

H

Storage such that stockpile areas can be covered or stored in a bunded area so that sediment laden water can be treated prior to discharge.

M

Storage, loading and unloading of construction materials

Alkaline runoff from bagged cement leakage and grout.

M

Storage such that cements and grouts are either inside a shipping container or covered outside with a waterproof material.

L

Loading and unloading of construction materials

Alkaline runoff from spillage of wet cement from trucks when delivered to site.

M

Standard Operating Procedure (SOP) to be developed for process.

L

Storage of fuel for generators, pumps and other equipment (includes non road registered construction vehicles )

Spillage of fuel during delivery or refuelling activity.

M

Check for spillage and clean up as required by the Project Emergency Spill Response Plan.

Site fuel tanks on bunded concrete pad with containment for spills so that spillage can be captured and disposed of appropriately.

L

Application of on site procedures for refuelling to minimise the risk of spillage.

Check frequently for leaks and spills and address as required by the Emergency Spill Response Plan

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Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

Activity

Potential Risk

R1

Controls

R2

Loading and Unloading of EHS

Accidental spills of EHS

M

Store hazardous materials in designated and bunded EHS storage locations as soon as they are received. Use spill kits to clean up any spillage during transfer and use as required by the Project Emergency Spill Response Plan

L

Handling and temporary storage of excavated or demolition materials such as soil and used asphalt

Stormwater runoff contaminated by spillage or temporary storage of spoil and other excavated materials.

M

Load excavated spoil material and asphalt directly onto truck for removal from site.

L

Vehicle movements between active construction zone and CSAs

Tracking of contaminants to the CSA catchment area

M

Equipment wash down (excludes construction vehicles which will be washed down in ACZ)

Washwaters drain to the stormwater system

M

Washdown areas to be located on designated hardstand or plastic lined areas and drained such that washwaters are contained and treated prior to discharge or removed from site by liquid waste contractor.

L

Storage of Jet grout pump and mixing plant (only on CSA 2 and 4).

Hydrocarbon leakage

M

Regular inspection and servicing of equipment.

Repair to minimise leakage

L

If stored on site then either cover to prevent rain water contact or locate in contained area to enable runoff to be treated prior to discharge.

Regular cleaning of connecting access ways.

L

Install catchpit protection to minimise sediment discharge into the public stormwater system.

Spillage of jet grout waste water prior to collection by waste disposal contractor

Ensure jet grout waste skip is stored in designated area and emptied on regular basis.

SOP to be developed to check waste levels and for arrangement of disposal.

Stormwater and groundwater treatment tanks in CSA4

Overflow from stormwater and groundwater treatment tanks to the stormwater system

M

Treatment tank size and pump rates to be set to allow required residence time and additional containment of any peak flows or over flows to be provided.

L

Liquid Waste storage and collection.

Rainwater ingress into waste containers and leaching of contaminants into stormwater

M

Regular inspection of skip to prevent overfilling.

L

Solid Waste storage and collection.

Rainwater ingress into waste containers and leaching of contaminants into stormwater

M

All waste storage areas/skips to be covered to prevent rainwater entry.

All waste storage areas/skips to be covered to prevent rainwater entry.

L

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Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

6 RISK MANAGEMENT 6.1

STRUCTURAL CONTROLS

The following structural controls will be put in place to ensure that spills and contaminated water do not enter the stormwater system and receiving environment: o

Bunding of Environmentally Hazardous Substances (EHS) – bunding will be provided where required and designed to contain a volume of 110% of the largest container. This ensures that if the largest container ruptures the spillage can be contained until it can be disposed of safely.

o

Settlement Tanks- Settlement tanks will be used to treat water from both the CSAs and the active construction zones. The tanks and any associated treatment device(s) will be designed to ensure that discharge levels comply with the identified trigger levels which are associated with the monitoring parameters established under Resource consent condition 101.

Resource consent condition 99 specifies using two 12,000L settlement tanks to achieve the discharge levels outcomes specified as per resource consent condition 101. However Resource consent condition 100 enables modifications to the specifications of condition 99, subject to providing the following information to Council for their certification: -

Plans and drawings outlining the details of the modifications; and

-

Supporting information that details how the proposal does not affect the capacity or performance of stormwater management system.

Section 2.1.8 of the Project ESCP outlines the proposed water treatment methodology which is to be applied to the ACZ and CSAs. Connectus have investigated modifying the structural control specifications outlined in condition 99 to achieve better and more efficient water quality outcomes.

Connectus and AT have been in dialogue with Council Officers, who have provided agreement in principle to such modifications to the structural controls specifications.

If Connectus decide to proceed with the current modifications to the structural controls (or any other such specification which achieves the outcomes specified by condition 101), such changes will be certified by AC in accordance with condition 100.

6.2

SPILL RESPONSE

An ESRP has been prepared for the Project. It includes the provision that all spills over 20 litres, or any spill of Environmentally Hazardous Substances that has entered the stormwater system, a waterbody or has contacted unsealed ground, shall be reported immediately to the AC 24 Hour Pollution Hotline (09-377-3107).

6.3

DISCHARGE MONITORING

Within 30 days of the installation of the water treatment system, and prior to operation, a discharge monitoring programme, to assess the ongoing adequacy of all management practices, shall be developed and submitted to AC (Team Leader Central Monitoring) for certification.

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Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

The type and design of the water treatment system has yet to be confirmed. Once confirmed the Discharge Monitoring Programme will be developed. The programme will be developed to comply with the requirements of resource consent conditions 101 -104.

The monitoring programme will be set out in Section 3.5 of the CTMP (Appendix D of the Project ESCP).

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Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

7 SITE INSPECTION AND AUDIT 7.1

INSPECTION PROGRAMME

The purpose of the ITA related site inspections is to ensure the integrity of activities on site and to ensure that those activities do not result in the off-site discharge of contaminants that might have adverse effects on the receiving environment.

The general type and frequency of inspection is provided in Section 5.2 of the Project CEMP. A list of relevant checks is provided below and an example weekly inspection check list is provided in Appendix C:

7.2



Check site for litter



Check that portable toilets are is good condition and have capacity



Check that EHS and fuel storage area bunds and containment systems are intact



Check that all required catch pit protection is properly in place



Check catchpit for presence of debris and solids.



Check that water treatment system is operating correctly to manage contaminated water



Check all loading and unloading areas are clear of spillage and debris



Check that all materials on site are stacked and stored safely to prevent spillage



Check site for evidence of spills that require clean up



Check for tracking of sediments and contaminants off site



Check that all EHS are stored in designated EHS storage areas



Check that all EHS storage containers and storage areas have appropriate HAZCHEM warning and information signage.



Check copies of relevant procedures and MSDS sheets are stored on site



Check construction vehicles for signs of leakage



Check that drip trays are in place where required and empty if required



Check that all spill kits are fully resourced, clearly labelled and located for easy access and use



Check remaining capacity of solid and liquid waste containers



Check waste skips and containers for signs of leakage and ensure they are covered to prevent rain water ingress

AUDITING

External environmental audits will be carried out on the Project on at least an annual basis by Connectus Parent Company Staff. The purpose of carrying out an environmental audit is to have the implementation of and compliance with environmental management procedures and control measures checked independently. This can then be reported accordingly to enable any discrepancies to be identified and actioned.

The environmental audit will include the requirements of this ITA EMP and further detail is provided in Section 5.3 of the Project CEMP.

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Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

8 TRAINING Staff and visitors will require training to increase awareness of the environmental risks associated with the activities on site and to ensure that the appropriate control measures are properly implemented.

Training related to ITA activities will include the following: 

Identification of key environmental risks and consequences



Identification of ITA “at risk” activities and control measures



Roles and responsibilities



Identification and familiarity with relevant procedures and SOPs



Site housekeeping



EHS management



Waste management



Spill management and emergency response



Site Inspections



Incident reporting

The HSNO Act 1996 requires that certain hazardous substances are under the control of an Approved Handler. Any staff required to handle such substances will be required to hold or obtain an Approved Handler Certificate.

Section 4.2 of the Project CEMP along with the Project Training Plan (CONCRL-EC2-ENV-PLN000062) sets out the way training will be delivered and identifies how records will be kept to demonstrate that training has occurred.

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Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

9 DOCUMENT REVIEW This ITA EMP will be reviewed at least annually throughout the course of the Project or as a result of any material changes associated with a new or changed activity, equipment or location of activities.

The review process is detailed in Section 5.7 of the Project CEMP and will consider the environmental controls and procedures to make sure they are still applicable to the activities being carried out. Any change to the ITA EMP will be submitted to AC for certification and no activity reliant upon a change to the ITA EMP can be undertaken until the change has been certified.

The reasons for making any changes to the ITA EMP will be documented and a copy of the original ITA EMP document and subsequent versions will be kept for the project records, and marked as obsolete.

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Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

APPENDIX A: CONSTRUCTION SUPPORT AREA LAYOUTS

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CATCHMENT AREAS: ALBERT ST TRENCH AREA: 2400m2 CONSTRUCTION DECK DRAINING TO TRENCH: 1300m2

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Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

APPENDIX B: EXAMPLE PROCEDURES

Page B

Instruction Sheet This Page Is To Be Deleted Once Finalised

Notes: 1.

This EPI provides a format for documenting the Environmental Controls to be implemented on the Project or Facility. This includes the levels of environmental sensitivity on and around the project or facility, as well as summarising client requirements (for projects) and protecting key stakeholder interests.

2.

Items shown in BLUE require insertion of data, deletion or acceptance where applicable.

3.

Items shown in RED are for instruction only and must be updated to be site specifc.

4.

DELETE this face sheet when the attachment below has been finalised.

5.

Suggestions for improvement of this template should be directed via MMS feedback.

MMS# 025 – L007 - 100 Project Number: XXXX Revision X Date Month Year

MMS# 025 – L007 - 100 Project Number: XXXX Revision X Date Month Year

Storage, Maintenance and Refuelling Environmental Representative: [Insert Contact Details ]

OBJECTIVES:  [Insert Project specific Storage, Maintenance and Refuelling objectives]  Minimise impacts from refuelling practices  Prevent contamination of groundwater and surface water  Prevent the release of toxic, flammable and combustible vapors  Ensure that all spills are cleaned up and reported to the Environment Team immediately

WHY IS PROPER STORAGE, MAINTINANCE AND REFUELLING IMPORTANT?  

REFUELLING:  [Insert Project specific management measures]       

FOR FURTHER INFORMATION TALK TO YOUR SUPERVISOR OR THE SITE ENVIRONMENTAL REPRESENTATIVE 025 –L007–100

Improper procedure can lead to ground and water contamination and have negative environmental impacts Spills and failure to follow maintenance procedures can delay the project



Road registered plant should be refuelled offsite where possible Vehicle refuelling of light vehicles and transfer tanks shall occur on the designated hardstand area at the refuelling facility Where field based machinery is refuelled, a drip tray will be used at the transfer point Fuel Spill Kits must be on hand during refuelling of land vehicles, plant and machinery Refuelling operations must be attended at ALL times. Do not rely on the automatic shutoffs A funnel or spout is to be used when refuelling from a jerry can to minimise spills Refueling activities need to take place away from drainage lines and water courses Before refuelling check that refuelling areas are capable of containing all possible spills (i.e. concrete lining, aprons or other suitable lining is in place)

Rev4 11Aug2014

Images 1 & 2: Responsible Refuelling Practices

ALL SPILLS ARE TO BE CLEANED UP AND REPORTED TO THE ENVIRONMENTAL TEAM IMMEDIATELY Page 1 of 2

MMS# 025 – L007 - 100 Project Number: XXXX Revision X Date Month Year

STORAGE: See the Hazardous Substances EPI [Insert document number] for further information



[Insert Project specific management measures]



All chemicals, fuels and dangerous goods (including waste products) will be bunded at all times, in areas with the capacity to hold 110% of the volume of all liquids stored in them Small plant and equipment (such as pumps and generators) are to be stored in a bund or on spill kit pads When the bunded area is to hold multiple containers, the bund needs to be capable of holding at least 25% of the total volume of all containers When there is the potential for exposure to harmful levels of flammable or toxic materials detectors will need to be installed All containers must be clearly labelled in English, legible and contain all important information relating to their contents All hazardous substances are to be stored above the site 100 yr average recurrence interval (ARI) flood levels

    

MAINTENANCE: ENSURE THAT REGULAR SERVICING AND MAINTENANCE IS UNDERTAKEN TO ENSURE OPTIMUM EFFICIENCY AND THE BEST POSSIBLE OPERATION OF PLANT AND MACHINERY. 

 

Servicing and maintenance of machinery can only occur in a facility which is approved by the HSE Manager/Environmental Representative Where possible, construction light vehicles and equipment will be sent off site for major maintenance Service trucks, refuelling trailers and other vehicles used for the transportation of hydrocarbons and chemicals will be fitted with spill kits and drip trays

SPILLS: ALL spills land and water need to be communicated to your Supervisor and/or HSE Manager/Environmental Representative.

If a spill occurs, work needs to stop immediately in the area. Follow the steps outlined in the Responding to Spills EPI [Insert document number] and talk to your Supervisor or the HSE Manager/Environmental Representative for more information.

Image 3: Ensure that all regular maintenance is undertaken for all plant and equipment to reduce the possibility of leakage from faulty or inoperable equipment and slowing down works 025 –L007–100

Rev4 11Aug2014

Page 2 of 2

Instruction Sheet This Page Is To Be Deleted Once Finalised

Notes: 1.

This EPI provides a format for documenting the Environmental Controls to be implemented on the Project or Facility. This includes the levels of environmental sensitivity on and around the project or facility, as well as summarising client requirements (for projects) and protecting key stakeholder interests.

2.

Items shown in BLUE require insertion of data, deletion or acceptance where applicable.

3.

Items shown in RED are for instruction only and must be updated to be site specific.

4.

DELETE this face sheet when the attachment below has been finalised.

5.

Suggestions for improvement of this template should be directed via MMS feedback.

MMS# 025 – L008 - 100 Project Number: XXXX Revision X Date Month Year

Hazardous Substances

MMS# 025 – L008 - 100 Project Number: XXXX Revision X Date Month Year

Environmental Representative: [Insert Contact Details ]

OBJECTIVES:  [Insert Project specific Hazardous Substances objectives]  Compliance with [Insert relevant applicable guideline/legislation] the requirements for the use, storage and handling of hazardous substances  encourage the use of chemicals with lower health and environmental risks  Minimise the total number of chemicals required at the site

If you become aware of an activity that causes or threatens to cause serious or material environmental harm, notify your supervisor.

FOR FURTHER INFORMATION TALK TO YOUR SUPERVISOR OR THE SITE ENVIRONMENTAL REPRESENTATIVE

025 –L008–100

WHY IS IT IMPORTANT TO FOLLOW CORRECT PROCEDURE?  Prevent the contamination of soils  Prevent the contamination of groundwater and surface water  Limit the number of injuries/fatalities to terrestrial fauna  Limit the release of toxic, flammable and combustible vapors SAFETY DATA SHEETS (SDS): MUST BE HELD FOR ALL HAZARDOUS SUBSTANCES ON SITE  SDS’s provide information on the properties of the hazardous chemicals and how they affect health and safety in the workplace.  SDS folders need to be kept up to date in an easily accessible location.

DISPOSAL:  Used (empty) hydrocarbon and chemical containers shall be treated as full and bunded appropriately  Hydrocarbon contaminated material shall be disposed of at a licensed facility  Controlled waste is to be transported and disposed of only by licensed operators  Waste Tracking receipts and records need to be kept for all transportation Rev4 11Aug2014

[Insert Substances Applicable to the Scope of Works] FIBROUS MATERIALS AND SYNTHETIC MINERAL FIBRES:  Prior to the commencement of work, the area is to be inspected for any suspect materials such as asbestos, litter or a large quantity of organic material  If any material or suspected material is found, work is to stop immediately and the Supervisor in charge is to be contacted immediately  If material is found, all works will need to comply with the relevant codes of practice (See your Supervisor for more information) RADIOACTIVE SUBSTANCES AND DEVICES:  The Construction Manager must approve the use of radioactive substances/devices before they are brought on site  Arrangements for their transportation and use are the responsibility of the intended user  Only licensed personnel may use radioactive devices

Page 1 of 2

MMS# 025 – L008 - 100 Project Number: XXXX Revision X Date Month Year

Image 1: Hazardous substances storage container

Image 2: Risks with using hazardous substances

STORAGE:  Don’t store hazardous substances over or adjacent to any water body  All fuels and chemicals must be stored in bunded areas capable of containing 110% of the volume of the largest container and be capable of preventing pollution in the case of a failure  When the bunded area is to hold multiple containers, the bund needs to be capable of holding at least 25% of the total volume of all containers  Store hazardous substances in closed containers  All hazardous substances must be clearly labelled  A chemical inventory of all hazardous substances must be kept  All dangerous goods must be segregated from incompatible materials  When there is the potential for exposure to harmful levels of flammable or toxic materials detectors will need to be installed  All containers must be clearly labelled in English, legible and contain all important information  Corrosive substances need to be stored in bunded areas at all times

PREVENTING HAZARDOUS SUBSTANCE RELATED INCIDENTS  Avoid unnecessary purchase, storage and handling of hazardous substances  Do not decant any substance into another container; try to purchase the correct amount for direct use  Substances not in their original containers are to be labelled clearly, including all critical information  Refuelling and chemical related activities are not to be undertaken in areas near water unless you have consent from your supervisor SPILLS: For information about spill response procedure see the:   

Spill Response EPI [Insert document reference] Your Supervisor HSE Manager/Environmental Representative

Image 3: Examples of hazardous substances (degreasers) 025 –L008–100

Rev4 11Aug2014

Page 2 of 2

Instruction Sheet This Page Is To Be Deleted Once Finalised

Notes: 1.

This EPI provides a format for documenting the Environmental Controls to be implemented on the Project or Facility. This includes the levels of environmental sensitivity on and around the project or facility, as well as summarising client requirements (for projects) and protecting key stakeholder interests.

2.

Items shown in BLUE require insertion of data, deletion or acceptance where applicable.

3.

Items shown in RED are for instruction only and must be updated to be site specific.

4.

DELETE this face sheet when the attachment below has.

5.

Suggestions for improvement of this template should be directed via MMS feedback.

MMS# 025 – L013 - 100 Project Number: XXXX Revision X Date Month Year

Solid and Liquid Waste

MMS# 025 – L013 - 100 Project Number: XXXX Revision X Date Month Year

Environmental Representative: [Insert Contact Details ]

OBJECTIVES:  [Insert Project specific Solid and Liquid Waste objectives] 





Minimise waste generated activities through avoidance, reducing, reusing, reprocessing and recycling waste products Ensure waste is being managed in compliance with relevant legislation and the project requirements Prevent harm to native fauna and flora from litter onsite

ALL SPILLS ARE TO BE CLEANED UP AND REPORTED TO THE ENVIRONMENTAL TEAM IMMEDIATELY. FOR FURTHER INFORMATION TALK TO YOUR SUPERVISOR OR THE SITE ENVIRONMENTAL REPRESENTATIVE 025 –L013–100

WHAT IS THE PROBLEM? Waste is a health and safety issue as well as an environmental concern. Potential impacts include:  Use of natural resources at an unsustainable rate  Surface and ground water contamination  Soil contamination  Attraction of pests, vermin and weeds  Odour  Looks untidy  Hazardous work environment  Increased demand for landfill space from waste materials

RELATED INFORMATION: For further information relating to waste disposal, handling and spill management please refer to:  The Spill Response EPI [Insert document number]  The onsite HSE Manager/Environmental Representative  Your Supervisor THE WASTE HIERARCHY: The image below is a classification of waste management options based on their environmental impact.

WHAT ARE REGULATED WASTES? Regulated wastes need to be managed differently in accordance with relevant regulations. Waste Certificates need to be completed.

The following is a list of regulated wastes which may be found on site:  Tyres  Oily wastes  Batteries  Portable toilet waste  Asbestos  Used spill kits  Contaminated material

Images 1: Our implemented waste management hierarchy Rev4 11Aug2014

Page 1 of 2

MMS# 025 – L013 - 100 Project Number: XXXX Revision X Date Month Year

EFFECTIVELY MANAGING YOUR WASTE! WASTE STORAGE:  [Insert Project specific management measures]  Avoid overfilling bins, call for collection before the bin is full  Use the right bin for the application  Use bins with lids for wastes that could be transported by the wind and when disposing of food scraps  Segregate wastes when possible  Place regulated wastes in separate bins  Keep liquid wastes in secure containers with lids. Correctly bunded and labeled  Waste bins/skips are to remain covered when not in use

WASTE SEGREGATION: Ensure all waste types are segregated and placed in the correct bin as follows:  Recyclables: This includes plastic bottles, containers, paper, cardboard, aluminium and steel cans, glass bottles and jars  Scrap Metal: including scrap steel and copper  Regulated Waste: This includes hazardous materials, oily rags, grease cartridges, empty chemical and hazardous containers, used spill kit materials and contaminated materials  General Waste: This includes food scraps, and non-recyclables for example plastic wrap, packaging materials  Waste Batteries: This includes all exhausted batteries and those not fit for use Regulated wastes are not to be mixed with un-regulated wastes (Refer pg1).

Images 2 & 3: Poor waste management

WASTE ON SITE:  Keep the area you work in tidy and free of rubbish    

WASTE DISPOSAL:  [Insert Project specific management measures]  All regulated waste removed from the site. Solid and liquid wastes must be removed by a person who holds a current license to transport that waste     

025 –L013–100

No litter will be left onsite. All work areas shall be tidied each day Bins shall not be overfilled to prevent the lid from closing Small items of litter that may blow out of skip bins in windy conditions shall be placed in bins with lids Water courses, drains and any water bodies are not to be polluted by waste

Rev4 11Aug2014

Concrete waste and washout (including waste grout water) to be washed out ONLY designated disposal bay Concrete washout bay must be plastic lined The discharge of concrete waste water to the surrounding environment is prohibited Place all used cigarette butts in the provided cigarette butt containers ‘Butt Stops’ Do NOT burn any waste material without the necessary approval Page 2 of 2

Instruction Sheet This Page Is To Be Deleted Once Finalised

Notes: 1.

This EPI provides a format for documenting the environmental controls to be implemented on the Project or Facility. This includes the levels of environmental sensitivity on and around the project or facility, as well as summarising client requirements (for projects) and protecting key stakeholder interests.

2.

Items shown in BLUE require insertion of data, deletion or acceptance where applicable.

3.

Items shown in RED are for instruction only and should be deleted.

4.

DELETE this face sheet when the attachment below has been finalised.

5.

Suggestions for improvement of this template should be directed via MMS feedback.

MMS# 025 – L023 - 100 Project Number: XXXX Revision X Date Month Year

Surface and Groundwater

MMS# 025 – L023 - 100 Project Number: XXXX Revision X Date Month Year

Environmental Representative: [Insert Contact Details ]

OBJECTIVES:  [Insert Project specific Surface and Groundwater objectives]  Minimise impacts on surface water bodies, groundwater and drainage  Maximise capture and reuse of stormwater and runoff  Minimise deterioration in groundwater quality, levels or volumes as a result of Project activities

REPORT ALL DIRTY WATER DISCHARGES TO THE ENVIRONMENTAL TEAM FOR FURTHER INFORMATION TALK TO YOUR SUPERVISOR OR THE SITE ENVIRONMENTAL REPRESENTATIVE 025 –L023–100

STORING MATERIALS:  Do not store materials, plant or equipment within the high water mark of any waterway or area prone to flooding WORKING WITH CONCRETE:  High pH runoff from concrete wastes and slurries can change the pH of the receiving waters. Resulting in fish kills and other aquatic animals  Make sure you contain your wastes and do not let them enter drains, creeks or other waterways WORKING ADJACENT TO WATERWAYS:  [Insert Project specific management measures]  Deploy silt curtains to contain sediment  Protect stormwater drains, gullies and channels  Implement site restoration plans as soon as possible  Visually monitor adjacent waterways and let the Environment Team know if the visual quality of the water has changed  Refuel away from waterways and drains  Bund all fuels and chemicals

Rev0 11Aug2014

WASTE WATER:  [Insert Project specific management measures]  Where possible plumb toilets directly into the sewer  Licensed contractors are to empty Portaloos SPILLS: Need to be cleaned up and contained in reference to the Spill Response EPI [025-L021-100]. Modify processes to avoid future impact.

 X

Page 1 of 1

Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

APPENDIX C: WEEKLY INSPECTION CHECKLIST

Page C

WEEKLY ENVIRONMENTAL INSPECTION

MMS # 025-F002-100

Project No.:

Project: Inspection by:

Date of Inspection:

Area Identification/Zone/Chainage/ Entire Site: [Delete line items/ sections that are not applicable to the Project]

Shaded rows are relevant for protection of stormwater in Construction Support Areas.

ITEM

COMPLIES (Y,N,N/A)

COMMENTS

VEHICLE MANAGEMENT Were all vehicles and construction equipment cleaned by the contractor prior to arrival at the construction site?

Are vehicles being kept clean of excess mud etc?

Is a Log book or Vehicle Wash down Register available for vehicle washes?

Are all vehicles keeping to authorised access tracks?

Are vehicles adopting a safe speed limit within the ROW? Are all vehicles clear of any vegetation build up?

Are vehicles parked and/or being kept away from remnant vegetation Is all construction equipment/vehicles well maintained so that there are no signs of leaks, excessive exhaust fumes or noise etc?

Are drip trays available to catch drips and leaks when vehicles are parked.

Are fire extinguishers available in vehicles?

FLORA, FAUNA & WEED MANAGEMENT Have all environmentally significant areas been marked on site (e.g. flagging, bunting, fencing)?

Are weed infested areas clearly labelled? Have weed management measures been put in place?

Are Tree Protection Zones (TPZ) in place around all significant trees? Are any vehicles, plant, or materials within exclusion zones?

Is there clear delineation of the extent of cleared vegetation?

Is effective fauna exclusion fencing in place, and well maintained?

Is there sufficient fauna escape ramps provided in long term excavations?

025-F002-100

Rev2 03Jun2014

Page 1 of 5

WEEKLY ENVIRONMENTAL INSPECTION

ITEM

COMPLIES (Y,N,N/A)

MMS # 025-F002-100

COMMENTS

Are all construction personnel maintaining appropriate hygiene practices to minimise the transfer of weeds/diseases via clothing or equipment?

SEDIMENT AND EROSION CONTROL Are all sediment controls adequately maintained? Do they need further maintenance?

Are any sediment control structures filled to more than 70% of capacity?

Is there sufficient silt fencing for the area of cleared land?

Is there sediment or mud visible on any of the access or haul roads?

LAND MANAGEMENT Is contaminated material (soil and water) being treated and stockpiled as per the requirements of the CEMP/ relevant management plan?

Are vehicle wash facilities available to limit the movement of contaminated material?

Has all earth moving equipment and all materials brought onto site been certified clean prior to entry?

STOCKPILES Are stockpiles located in suitable locations away from waterways, drains and high velocity wind areas?

Are stockpiles covered to prevent rain water runoff or located in a contained areas such that runoff can be excluded from stormwater drainage system Have stockpiles been profiled and covered to protect from wind impacts or stabilised ?

Are stockpiles free of weeds and other rubbish?

ACID SULFATE SOILS Are ASS/PASS management measures in place?

Are ASS/PASS stockpiles located in appropriate locations? (i.e. away from drainage lines) Are temporary storage areas (<5 days) underlain with a bed of aglime?

WATERWAYS, DRAINS, GROUNDWATER MANAGEMENT & WATER QUALITY Is the concrete washout basin being used correctly?

Are there appropriate dewatering protection controls in place?

Is water being discharged in a controlled manner?

Are the banks of waterways adequately stabilised?

Are drainage controls downstream of the work area working effectively?

025-F002-100

Rev2 03Jun2014

Page 2 of 5

WEEKLY ENVIRONMENTAL INSPECTION

ITEM

COMPLIES (Y,N,N/A)

MMS # 025-F002-100

COMMENTS

Are sediment and litter protection measures installed at entrances to stormwater drains? (e.g. silt fences, litter traps) Is contaminated water adequately contained and treatment occurring?

Are spill kits and floating or containment booms available (where required)?

Is non-potable water being used for construction activities?

Are catchpits being checked regularly and sediment build up/debris being removed and disposed of appropriately ?

ATMOSPHERIC EMISSIONS Does exterior fencing have shade cloth attached?

Have work areas, access roads and stockpiles been sufficiently watered to prevent the generation of dust?

Are trucks and plant using only designated haul and access roads? Are speed limits being adhered to?

Is there visible exhaust gas continuous for more than 10 seconds emitted from any of the vehicles or plant?

NOISE EMISSIONS AND VIBRATION If required, are vibration mitigation measures in place?

Is there screening or enclosures around fixed plant with noise sensitive receptors nearby?

Are generators and other fixed machines situated to minimise noise disturbance to local residents and the general public?

CHEMICAL MANAGEMENT AND HAZARDOUS MATERIALS STORAGE Are spill kits readily accessible? Is there sufficient material to clean up a range of spill sizes?

Do trucks or vehicles carrying hazardous substances have the appropriate licenses to transport those goods? Are they carrying the required shipping and emergency response documentation and have stocked spill kits?

Are HAZCHEM signs displayed as necessary?

Is the control, usage, transportation and storage of hazardous substances in accordance with manufacturer’s instructions and license requirements? 

Are hazardous substances stored neatly in a secure container?



Are chemicals stored away from watercourses and drains?



Are all containers carrying chemicals clearly and correctly labelled?



Are the storage areas for fuel and other hazardous substances bunded correctly?

025-F002-100

Rev2 03Jun2014

Page 3 of 5

WEEKLY ENVIRONMENTAL INSPECTION

ITEM

COMPLIES (Y,N,N/A)

MMS # 025-F002-100

COMMENTS

Is mechanical plant free from oil leaks and in good mechanical condition?

Are drip trays, funnels and decanting vessels readily available to minimise the risk of spillage when refuelling or decanting hazardous materials?

Are there temporary bunds placed around fixed plant?

Are drip trays placed under fixed plant to prevent leakage?

Are surplus oils, grease and other hazardous materials collected and stored separately in bunded areas prior to removal off site?

Do any fuel tanks, caps, hoses etc. have signs of damage or visible leaks? Is there any evidence of physical damage or deterioration? (e.g. rust, cracks, dents) Is there sufficient access around fuel tanks? Is the fuel tank isolated from ignition sources (>15m)?

Is bunding of hazardous goods (including fuels) of an adequate capacity, free of rubbish and properly maintained?

Are toilets being emptied regularly enough? Are any overfull?

Are empty chemical vessels being stored in manner that avoids contamination of stormwater .until Chemical Waste Contractor collects it?

Is chemical waste material, hydrocarbons and spill clean up material being stored in a covered area prior to collection by Chemical waste contractor ?

VISUAL AMENITY & WASTE MANAGEMENT Are site compounds and storage areas kept tidy?

Are bin(s) of sufficient size? Are any overflowing?

Are covered bins provided for the collection of domestic waste?

Is there evidence of tracking of sediments from site into the Construction Support Areas and onto public roads?

Is there evidence of correct waste stream separation? (e.g. correct recycling) Is concrete and grout waste and washout being carried out ONLY is designated plastic lined area ?

Where applicable, has all appropriate documentation been obtained for any waste identified for disposal (e.g. EPA Waste Transport documentation)?

COMMUNITY MANAGEMENT Is access maintained to all properties and adequate traffic management implemented?

025-F002-100

Rev2 03Jun2014

Page 4 of 5

WEEKLY ENVIRONMENTAL INSPECTION

ITEM

COMPLIES (Y,N,N/A)

MMS # 025-F002-100

COMMENTS

Do community walkways adjacent/ through the site provide for controlled and safe travel?

CULTURAL HERITAGE MANAGEMENT Are areas of cultural heritage importance clearly marked?

ASPECT INSPECTION – CLOSE OUT Have all aspects identified and documented on the inspection checklist No ………………….…. been rectified?

Yes

No

If No give details:

Name:

Signed:

Reviewed by Project Manager Name:

Signed: Date:

PHOTO RECORD Date Affix Photograph here

Description of Action To be completed by: Date

Affix Photograph here

Description of Action To be completed by:

025-F002-100

Rev2 03Jun2014

Page 5 of 5

Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

APPENDIX D: RECORD OF CLG COMMENTS

Page D

Connectus Project #: 2665 Client: Auckland Transport

Industrial and Trade Activities Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000895 Revision: 04, Date: 21 March 2016

CLG COMMENTS No comments were received from the Community Liaison Group regarding Industrial Trade and Activity Environmental Management Plan.

Comment ID

Date

Time

Forum

Commenter

Comment

Resolution

-

-

-

-

-

-

-

Page 1

Auckland City Rail Link ENABLING WORKS CONTRACT 2 Appendix L : Trees and Vegetation Delivery Work Plan Separable Portion 1 â&#x20AC;&#x201C; Cut and Cover Works

Appendix L Trees & Vegetation DWP

In association with:

COMMERCIAL IN CONFIDENCE

Auckland City Rail Link In association with:



ENABLING WORKS CONTRACT 2 TREES AND VEGETATION DELIVERY WORK PLAN Separable Portion 1 – Cut and Cover Works Document Ref: CRL-PAT-ENV-CON-PLN-001034 Revision: 06

FINAL 1st of June 2016

COMMERCIAL IN CONFIDENCE

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DOCUMENT INFORMATION Organisation:

Connectus

Document Title:

Trees and Vegetation Delivery Work Plan

Fulcrum Document Number:

CRL-PAT-ENV-CON-PLN-001034

Document based on MMS No:

n/a

Client:

Auckland Transport

Project:

CRL Enabling Works: Contract Two

Location:

Auckland CBD

Project No:

2665

REVISION HISTORY Rev 1

Date 16/10/2015

Details ST

1

Draft to Connectus

nd

Author

Approver

T. Lepper

C. Hind

01

21/10/015

2 Draft Sent as Rev01 to AT

T. Lepper

C. Hind

02

30/10/2015

Draft for Consultation

T. Lepper

C. Hind

03

26/11/2015

Draft for peer review

T. Lepper

C. Hind

04

25/02/2015

For AT and Connectus Review, incorporating peer review comments and updated methodology

T. Lepper

C. Hind

05

21/03/2016

Final

T. Lepper

C. Hind

06

01/06/2016

Final â&#x20AC;&#x201C; Revised to incorporate Auckland Council comments.

T. Lepper

C. Hind

M. Kerr-Ridge This document remains the property of Connectus. Its contents are confidential and shall not be reproduced, destroyed or given away without the express, written permission of Connects. The electronic version of this document in MMS Database on designated server(s) is the Master Copy and is a controlled document. Unless specifically noted thereon, other copies of this document are uncontrolled.

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GLOSSARY Term

Definition

ASR

Arboricultural Site Review

CEMP

Construction Environmental Management Plan

CEP

Construction Execution Procedure

CFA

Continuous Flight Auger

CLG

Community Liaison Group

CRL

City Rail Link

CSA

Construction Support Area

ESM

Environment and Sustainability Manager

IPR

Independent Peer Review

NoR

Notice of Requirement

TPZ

Tree Protection Zone

TV DWP

Trees and Vegetation Delivery Work Plan

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Connectus

Trees and Vegetation Delivery Work Plan

Project #: 2665

Doc. No. CRL-PAT-ENV-CON-PLN-001034

Client: Auckland Transport

Revision: 05, Date: 21March 2016

Table of Contents Document information ............................................................................................................................. 3 Revision History ....................................................................................................................................... 3 Glossary................................................................................................................................................... 5 1

Introduction ............................................................................................................................ 9 1.1

Objective of Trees and Vegetation DWP

11

1.2

Designation Condition Requirements

11

2

Project Description .............................................................................................................. 13 2.1

Summary of Methodology

13

3

Roles and Responsibilities .................................................................................................. 15

4

Affected Trees and Vegetation ............................................................................................ 16 4.1

5

6

Trees required to be removed

16

4.1.1

16

Transplanting or removal of trees

Mitigation Measures ............................................................................................................ 20 5.1

Trees that are required to be removed

20

5.2

Trees that are not required to be removed

20

5.2.1

Arboricultural Monitoring

20

5.2.2

Tree Specific Measures

21

Consultation ......................................................................................................................... 24

Appendix A: Record of CLG and Independent Peer Review comments ............................................... 25 CLG Comments

26

Independent Peer Review

27

Page 7

Connectus Project #: 2665

Trees and Vegetation Delivery Work Plan Doc. No. CRL-PAT-ENV-CON-PLN-001034

Client: Auckland Transport

Revision: 05, Date: 21March 2016

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Page 8

Connectus Project #: 2665 Client: Auckland Transport

Trees and Vegetation Delivery Work Plan Doc. No. CRL-PAT-ENV-CON-PLN-001034 Revision: 05, Date: 21March 2016

1 INTRODUCTION The City Rail Link (CRL) project comprises the construction, operation and maintenance of a 3.4 km underground passenger railway, running between Britomart Station and the North Auckland Rail Line in the vicinity of Mt Eden station. The works relating to this Trees and Vegetation Delivery Work Plan (TV DWP) constitute part of the enabling works for the CRL. The works (the Project) involve the construction of twin rail tunnels within the Albert Street road corridor from Customs Street West to Wyndham Street. The tunnels will be constructed using a staged cut and cover method and are expected to take 33 months to complete. Figure 1 outlines the extent of works for the Project.

This TV DWP has been prepared by AECOM New Zealand Limited (AECOM) and forms part of the Construction Environmental Management Plan (CEMP) for the Project. The majority of the trees within the Project area are required to be removed with the exception of one stand of trees on Lower Albert Street, three trees along Customs Street west, and one tree near Wolfe Street.

Page 9

Connectus

Trees and Vegetation Delivery Work Plan

Project #: 2665

Doc. No. CRL-PAT-ENV-CON-PLN-001034

Client: Auckland Transport

Revision: 05, Date: 21March 2016

Figure 1 Extent of Project Works

Page 10

Connectus Project #: 2665

Trees and Vegetation Delivery Work Plan Doc. No. CRL-PAT-ENV-CON-PLN-001034

Client: Auckland Transport

1.1

Revision: 05, Date: 21March 2016

OBJECTIVE OF TREES AND VEGETATION DWP

The purpose of this TV DWP is to manage adverse effects resulting from the removal of trees and vegetation during construction of the Project. Under CRL Designation condition 55.2 the objective of the TV DWP is to avoid the removal of scheduled trees as far as practicable. While there are no scheduled trees within the Project area, construction works will require the removal of trees and it is necessary to mitigate the adverse effects of construction on trees.

This TV DWP identifies: 

Trees that will require removal within the Project area;



Trees requiring protection from construction works;



Mitigation and planting plans; and



Monitoring and reporting requirements.

This TV DWP has been prepared in consultation with a Community Liaison Group (CLG) and has undergone Independent Peer Review (IPR) prior to submission to Auckland Council (as per designation conditions 7 and 11). A record of consultation outcomes (CLG and IPRP) is included in Appendix A.

1.2

DESIGNATION CONDITION REQUIREMENTS

Table 1 identifies the CRL designation conditions that specify what is to be addressed by the TV DWP, and in turn which sections of the TV DWP address these conditions.

Page 11

Connectus

Trees and Vegetation Delivery Work Plan

Project #: 2665 Client: Auckland Transport

Doc. No. CRL-PAT-ENV-CON-PLN-001034 Revision: 05, Date: 21March 2016

Table 1 TV DWP conditions and the relevant sections of this document Condition Number

Condition

55.1

A Trees and Vegetation DWP shall be prepared to manage the adverse effects from the removal of trees and vegetation during the construction of the City Rail Link or any part of it.

55.2

The objective of the Trees and Vegetation DWP is to avoid the removal of scheduled trees as far as practicable. Where trees are identified for removal in surface works the Requiring Authority will remedy or mitigate the adverse effects of construction on trees and vegetation.

Relevant Section

1.1

To achieve the above objective the following shall be included in the Trees and Vegetation DWP and implemented as required:

55.3

(a) Confirmation of the trees to be removed due to surface construction works and whether it is appropriate and feasible to relocate or store these trees for replanting.

The removal of schedule trees which form a significant group should only be undertaken as a last resort;

4.1

(b) A list of trees, which due to being located in proximity to construction works, have root systems and / or foliage within and / or overhanging the surface designation footprint, and the methods to be used, where practicable, to protect these trees from construction works;

4.1

(c) Cross references to the Urban Design DWP and the proposed mitigation of any tree / vegetation removal through replanting trees at a 1:1 ratio, re-instatement of the area, and other methods. In preparing the Trees and Vegetation DWP, the Requiring Authority shall seek input from the Auckland Council Parks Department with regard to tree species / vegetation selection, tree pit construction where deemed necessary, and the positioning of replacement trees, and from directly affected land owners with regards to preferences for any replacement planting for vegetation / trees removed from private property or for any replacement planting on private property;

5

(d) Other methods to be used to monitor and report on the management of the adverse effects from tree / vegetation removal; and

5

(e) Cross references to the specific sections in the Communication and Consultation Plan which detail how the Auckland Council Parks Department, mana whenua (see condition 8) are consulted, and communication with the general public on the management of the adverse effects relating to the removal of trees and vegetation.

6

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Connectus Project #: 2665 Client: Auckland Transport

Trees and Vegetation Delivery Work Plan Doc. No. CRL-PAT-ENV-CON-PLN-001034 Revision: 05, Date: 21March 2016

2 PROJECT DESCRIPTION This section presents a summary of the Project in relation to the matters required to be addressed by the TV DWP. A detailed description of the construction works in provided in the CEMP.

2.1

SUMMARY OF METHODOLOGY

Connectus will use a cut and cover method to construct two parallel rail tunnels within the Albert Street road corridor between Customs Street and Wyndham Street. The total length of the tunnel for the Project will be 340m. A number of utilities are required to be removed, relocated, or supported prior to and during construction.

Generally, the Project works will consist of: 1.

Piling and capping beam construction within Albert Street

Piling is required as the initial stage of construction for the Project. It includes the installation of cased continuous flight auger (CFA) piles and the construction of a pilecap on the western side of Albert Street. Figure 2 shows the location and staging of the piling.

Figure 2 Location of piling

2.

Piling and road deck construction within the Customs Street Intersection;

Piling and construction of a temporary deck structure at the Customs Street/Albert Street intersection will permit traffic to cross over, while tunnel construction occurs underneath. The deck will be constructed in four stages over approximately 10 months.

3.

Trench Excavation

The trench excavation will be carried out in layers, temporary struts and ground anchors will be installed as the depth increases. Excavation will occur within the extent of the Albert Street Road reserve from Customs Street to Wyndham Street. Spoil will be removed by trucks using a constructed steel traffic deck along the length of Albert Street.

4.

Construction of the rail tunnels

The construction of the rail tunnels will be a rolling process with multiple work faces progressing simultaneously. The tunnel works will start at the southern end of Albert Street when the excavation plant is clear of the base of the tunnel.

5.

Backfill of the trench

As the construction of the tunnels progresses, back filling of the cut and cover excavation in the Custom Street Intersection and Albert Street trench will occur. Works to complete new utility routes or reinstate existing utilities will be co-ordinated with the filling operation as it reaches the upper layers.

Finally, the construction of the new permanent road pavement will occur in stages after the trench backfill has been completed.

Page 13

Connectus Project #: 2665 Client: Auckland Transport

6.

Trees and Vegetation Delivery Work Plan Doc. No. CRL-PAT-ENV-CON-PLN-001034 Revision: 05, Date: 21March 2016

Temporary Pavement

Where required in order to maintain traffic movements, it will be necessary to put down a temporary pavement. Temporary pavements will consist of unbound granular material with a bituminous seal, concrete panels, or steel plates on the surface.

7.

Public Realm Works

On completion of the Project construction works, the Customs Street/Albert Street public realm will be re-established in accordance with the Urban Design Delivery Work Plan (Urban Design DWP) for the CRL enabling works. These works are covered under a separate Outline Plan process.

An appropriate urban design treatment is still being developed, and the Urban Design DWP will be finalised and submitted to AC prior to the Customs Street/Albert Street re-instatement works commencing. Amongst other things, the re-instatement works will include replacement planting to mitigate the effects of tree removal required by the CRL construction. Mitigation for tree removal will be provided by replanting trees at a ratio of at least 1:1, as required by the CRL designation conditions.

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Connectus

Trees and Vegetation Delivery Work Plan

Project #: 2665

Doc. No. CRL-PAT-ENV-CON-PLN-001034

Client: Auckland Transport

Revision: 05, Date: 21March 2016

3 ROLES AND RESPONSIBILITIES The key personnel responsible for this TV DWP are identified in Table 2. However, all site personnel are responsible for following the requirements of the TV DWP. Table 2 TV DWP responsibilities

Organisation

Role

Organisation Role Responsibilities

Connectus

Project Director

Overall responsibility for site environmental management.

Review and approve CEMP, including TV DWP and other sub-plans.

Cut and Cover Construction Manager

Reviewing and reporting on environmental performance.

Assess the requirement for odour monitoring.

Environment and Sustainability Manager (ESM)

Inspections, auditing and checking of environmental management practices and procedures.

On-site compliance with TV DWP, consent conditions and other requirements and tracking compliance information.

Inspection of works using Tree Management Checklist to assess tree health and compliance with the TV DWP. Report to Auckland Transport changes to construction techniques or natural environmental changes which require alterations to existing consents or new resource consents.

Prepare, review and update of CEMP, including TV DWP and other sub-plans.

Facilitate and oversee environmental monitoring.

Update and maintain the environmental portion of the Project Risk Register.

Training of all staff including subcontractors.

Key contact for monitoring compliance. Attendance at monthly meetings with Connectus â&#x20AC;&#x2DC;Key contactâ&#x20AC;&#x2122; and Auckland Council Consent Monitoring Officers.

Project & Site Engineers

Development, management and monitoring of Construction Execution Procedures (CEPs).

Including incorporating environmental and sustainability requirements into the detailed CEPs developed on site.

Overseeing subcontractors.

Site Managers

Adherence to the CEMP and sub-plans, including TV DWP.

Site Arborist

Prepare Site Management Checklist for site use.

Undertake periodic Arboricultural Site Reviews.

Provision of ad hoc advice as required.

Subcontractors

Page 15

Connectus

Trees and Vegetation Delivery Work Plan

Project #: 2665

Doc. No. CRL-PAT-ENV-CON-PLN-001034

Client: Auckland Transport

Revision: 05, Date: 21March 2016

4 AFFECTED TREES AND VEGETATION 1

A Tree Assessment was prepared in August 2012 and formed part of the Notice of Requirement (NoR) for the CRL designations. The report found that while the Project will affect a number of trees that are located within the surface designation area, most of the affected trees are exotic street trees.

There are no scheduled trees within the Project footprint, or in proximity. Within the Project area, Albert Street is primarily planted as an evergreen magnolia lined-avenue. The report states that some of the smaller of these evergreen magnolia trees may be transplanted or relocated to temporary storage during construction, due to the ability of the evergreen magnolias to tolerate transplantation.

4.1

TREES REQUIRED TO BE REMOVED 1

The tree numbering system used in this plan is consistent with the Tree Assessment completed previously, however two trees are considered in this plan that were not considered in the tree assessment. These have been labelled X1 and X2. Figure 3 shows the existing trees within or in proximity to the Project footprint. Due to the nature of the Project, all trees that are within the construction footprint are required to be removed, including: trees G3, G4, T8, and T10, T11, T12, and T14-T26. In addition trees G3 and G4 are in planter boxes which will be removed by the adjacent Precinct Properties Project.

Trees T6, G5, G7, X1, X2, T9, and T13 are within proximity of the Project works but do not need to be removed for the Albert Street Cut and Cover Works. Whilst G5, T6 and T13 will be unaffected, Trees T9, G7, X1 and X2 will need pruning and or protection from works. Table 3 summarises the requirements for each identified tree.

4.1.1

Transplanting or removal of trees

Where trees are in the path of construction works, consideration has been given to transplanting the trees to a new location instead of cutting them down. However, site investigations have shown that the root balls of many trees are tangled with underground utilities (power, water, communications, sewage etc.). As a result, it is impractical and unsafe to attempt to extract an intact root ball. Therefore all trees scheduled for removal in Table 3 are required to be cut down to allow careful excavation and relocation of underground utilities.

1

Boffa Miskell, (2012). City Rail Link Tree Assessment. Report prepared for Auckland Transport, dated August 2012.

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Connectus

Trees and Vegetation Delivery Work Plan

Project #: 2665

Doc. No. CRL-PAT-ENV-CON-PLN-001034

Client: Auckland Transport

Revision: 05, Date: 21March 2016

Figure 3 Trees within or in close proximity to the project. Those circled red are to be removed.

T6

Page 17

Connectus

Trees and Vegetation Delivery Work Plan

Project #: 2665

Doc. No. CRL-PAT-ENV-CON-PLN-001034

Client: Auckland Transport

Revision: 05, Date: 21March 2016

Table 3 Trees affected by the Project

Tree ID

Common Tree Name

Botanical Name

Scheduled

Tree Condition

Project Effect

Mitigation Measures

Mitigation by Precinct Properties

G3 (4 trees)

Pohutukawa

Metrosideros excels

No

Good

G4 (3 trees)

Cabbage Tree

Cordyline Australia

No

Good

G5 (4 trees)

Queensland Box Gum

Lophostemon confertus

No

Good

None â&#x20AC;&#x201C; but removed by Precinct Properties Project None â&#x20AC;&#x201C; but removed by Precinct Properties Project No effect on trees

T6

Pohutukawa

Metrosideros excels

No

Good

No effect on tree

See Section 5.2.1

G7

Honey Locust

Gleditsia triacanthos

No

Good

Remove

X1

Honey Locust

Gleditsia triacanthos

No

Good

X2

Honey Locust

Gleditsia triacanthos

No

Good

T8

Evergreen Magnolia

Magnolia grandiflora

No

Good

Remain; require pruning and protection from work in CSA5 Remain; require pruning and protection from work in CSA5 Remove

Transplant not possible.

Tree to be cut down and replaced through urban redesign Temporary fencing See Section 5.2.3

No

Good

Italian Alder

Alnus cordata

Remain; pruning will be required

T10

Evergreen Magnolia

Magnolia grandiflora

No

Good

Remove

Transplant not possible (Interferes with vehicle tracking on Wolfe Street) Tree to be cut down and replaced through urban redesign

T11

Evergreen Magnolia

Magnolia grandiflora

No

Good

Remove

Transplant not possible.

Tree to be cut down and replaced through urban redesign

T12

Evergreen Magnolia

Magnolia grandiflora

No

Good

Remove

Transplant not possible.

Tree to be cut down and replaced through urban redesign

T13 (Six trees) T14

Elm

Ulmus sp.

No

Good

Remain

See Section 5.2.5

Evergreen Magnolia

Magnolia grandiflora

No

Fair to Good

Remove

Transplant not possible.

Tree to be cut down and replaced through urban redesign

T15

Evergreen Magnolia

Magnolia grandiflora

No

Good

Remove

Transplant not possible.

Tree to be cut down and replaced through urban redesign

T9

Mitigation by Precinct Properties

See Section 5.2.2

Temporary fencing See Section 5.2.3

Transplant not possible.

Tree to be cut down and replaced through urban redesign Temporary fencing See Section 5.2.4

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Connectus

Trees and Vegetation Delivery Work Plan

Project #: 2665

Doc. No. CRL-PAT-ENV-CON-PLN-001034

Client: Auckland Transport

Common Tree Name

Botanical Name

T16

Evergreen Magnolia

T17

Revision: 05, Date: 21March 2016

Scheduled

Tree Condition

Magnolia grandiflora

No

Good

Evergreen Magnolia

Magnolia grandiflora

No

Good

T18

Evergreen Magnolia

Magnolia grandiflora

No

Good

T19

Evergreen Magnolia

Magnolia grandiflora

No

Good

T20

Evergreen Magnolia

Magnolia grandiflora

No

Good

T21

Evergreen Magnolia

Magnolia grandiflora

No

Good

T22

Evergreen Magnolia

Magnolia grandiflora

No

Good

T23

Evergreen Magnolia

Magnolia grandiflora

No

Good

T24

Evergreen Magnolia

Magnolia grandiflora

No

Good

T25

Evergreen Magnolia

Magnolia grandiflora

No

Good

T26

Evergreen Magnolia

Magnolia grandiflora

No

Good

Tree ID

Project Effect

Mitigation Measures

Remove

Transplant not possible.

Tree to be cut down and replaced through urban redesign

Remove

Transplant not possible.

Tree to be cut down and replaced through urban redesign

Remove

Transplant not possible.

Tree to be cut down and replaced through urban redesign

Remove

Transplant not possible.

Tree to be cut down and replaced through urban redesign

Remove

Transplant not possible.

Tree to be cut down and replaced through urban redesign

Remove

Transplant not possible.

Tree to be cut down and replaced through urban redesign

Remove

Transplant not possible.

Tree to be cut down and replaced through urban redesign

Remove

Transplant not possible.

Tree to be cut down and replaced through urban redesign

Remove

Transplant not possible.

Tree to be cut down and replaced through urban redesign

Remove

Transplant not possible.

Tree to be cut down and replaced through urban redesign

Remove

Transplant not possible.

Tree to be cut down and replaced through urban redesign

Page 19

Connectus Project #: 2665

Trees and Vegetation Delivery Work Plan Doc. No. CRL-PAT-ENV-CON-PLN-001034

Client: Auckland Transport

Revision: 05, Date: 21March 2016

5 MITIGATION MEASURES Due to the requirement to remove trees throughout the Project footprint, an adverse effect on the local treescape would result if no mitigation measures are implemented. In addition, mitigation measures will be put in place to protect trees labelled G5, G7, X1, X2 and T9 which are not required to be removed.

5.1

TREES THAT ARE REQUIRED TO BE REMOVED

Replacement planting will be required for all trees that are required to be removed, as identified in Figure 3. A replanting plan will be identified in the Project Urban Design DWP and will include (but may not be limited to) the following: 

Replanting of trees at least 1:1 ratio. Trees to be 4-5m height in ground, with single clear trunk to minimum 1.6m, trunk to be no less than 50mm in diameter at 300mm above ground, in good robust health with suitably sized root ball.



Area reinstatement.



The opportunity to include appropriate native species in the replacement and landscape plantings.



Documentation of the input from the Auckland Council Parks Department with regard to tree species / vegetation selection, tree pit construction and positioning of replacement trees.



An outline of the maintenance periods and responsibilities (i.e. the Requiring Authority for a period of five years for specimen trees and 3 years for all other landscape planting).



Consultation outputs (refer Section 6 of this TV DWP).

5.2

TREES THAT ARE NOT REQUIRED TO BE REMOVED

5.2.1

Arboricultural Monitoring

A suitably qualified and experienced arborist will be engaged to act as the Site Arborist for the Project.

The Site Arborist will be available (as required) to address any ad hoc issues that may arise in relation to tree health. The Site Arborist shall also undertake regular Arboricultural Site Reviews (ASR) at a period of no less than once every two months during any period for which works are to take place within 4 metres of the dripline of any tree(s) which will not be removed as part of the construction works. The ASR shall provide an opportunity to assess tree health of each of the trees which are to be retained, assess tree protection measures where provided, as well as providing general guidance to direct the preservation of tree health during the course of works.

The initial ASR should be undertaken at least 10 working days prior to the first commencement of work within 10 metres of any tree which is to be retained. The Site Arborist will prepare a Tree Management Checklist to be issued to the Environmental and Sustainability Manager (ESM) during the initial arboricultural site review to enable continuous monitoring of tree health in the intervals between each arboricultural site review. The Tree Management Checklist should include (but may not be limited to): 

Direction for assessing general tree health.



Direction to identify deterioration of tree health.

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Trees and Vegetation Delivery Work Plan

Project #: 2665 Client: Auckland Transport

ď&#x201A;ˇ

Doc. No. CRL-PAT-ENV-CON-PLN-001034 Revision: 05, Date: 21March 2016

Contact details for the Site Arborist.

The ESM will undertake periodic monitoring of tree health as prescribed by the Tree Management Checklist at periods of no less than once every 14 days, and evidence of this monitoring should be provided to the Site Arborist during each ASR. If the ESM identifies evidence of declining tree health, the Site Arborist should be engaged to provide assistance in determining the cause of such deterioration and provide direction where appropriate.

5.2.2

Tree Specific Measures

The following sections outline the proposed mitigation measures to be employed for the trees identified as remaining in Figure 3 and Table 3.

5.2.2.1

ID T6

The Pohutukawa Tree identified at T6 (Figure 4) is not expected to be affected by the Project and therefore will require no additional protection. It will remain in a public pedestrian space.

Tree health will be monitored regularly during construction. This will be undertaken in accordance with the periodic ASR and the regular tree health monitoring undertaken by the ESM. Figure 4 ID T6

5.2.2.2

ID G5

The group of trees identified as G5 (Figure 5) are not expected to be affected by the Project and therefore will require no additional protection. They will remain in a public pedestrian space.

Tree health will be monitored regularly during construction. This will be undertaken in accordance with the periodic ASR and the regular tree health monitoring undertaken by the ESM.

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Trees and Vegetation Delivery Work Plan

Project #: 2665 Client: Auckland Transport

Doc. No. CRL-PAT-ENV-CON-PLN-001034 Revision: 05, Date: 21March 2016

Figure 5 ID G5

5.2.2.3

ID X1 and X2

The trees identified as X1 and X2 (Figure 6) sit on the periphery of the Project footprint. Pruning or tying back of branches that could interact with passing traffic and site offices is necessary. Any tree pruning will be kept to a minimum and will be undertaken by a qualified and experienced Arborist.

Whilst not envisaged to occur, should extensive pruning be required to remove the tree canopy of X1 or X2 that negatively affects their visual character, replacement planting may be provided as outlined in Section 4.1.

A protection fence will be erected between the construction works and the trees, however the trees will not be totally ring fenced as they remain in a public pedestrian area.

Tree health will be monitored regularly during construction. This will be undertaken in accordance with the periodic ASR and the regular tree health monitoring undertaken by the ESM. Figure 6 ID (right to left) X1 and X2

5.2.2.4

ID T9

The tree identified as T9 (Figure 7) sits on the periphery of the Project footprint and therefore will be mainly unaffected by construction works. However, pruning will be required to remove overhanging branches that could interact with passing construction vehicles. Any tree pruning required will be kept to a minimum and will be undertaken by a qualified and experienced Arborist.

Tree health will be monitored regularly during construction. This will be undertaken in accordance with the periodic ASR and the regular tree health monitoring undertaken by the ESM. Page 22

Connectus

Trees and Vegetation Delivery Work Plan

Project #: 2665 Client: Auckland Transport

Doc. No. CRL-PAT-ENV-CON-PLN-001034 Revision: 05, Date: 21March 2016

Figure 7 ID T9

5.2.2.5

ID T13

The six Elm trees identified as T13 are located between Swanson Street and Mills Lane and are within a long planter box (Figure 8). These trees sit on the periphery of the Project footprint and therefore will be mainly unaffected by construction works.

Tree health will be monitored regularly during construction. This will be undertaken in accordance with the periodic ASR and the regular tree health monitoring undertaken by the ESM. Figure 8 ID T13 â&#x20AC;&#x201C; Six Elm trees (located in background of photo)

Page 23

Connectus Project #: 2665 Client: Auckland Transport

Trees and Vegetation Delivery Work Plan Doc. No. CRL-PAT-ENV-CON-PLN-001034 Revision: 05, Date: 21March 2016

6 CONSULTATION A Communication and Consultation Plan has been prepared for the Project works (Appendix O of the Project CEMP). Section 6 of this plan outlines the procedure undertaken in order to ensure that Connectus undertakes consultation with the Auckland Council Parks Department and Mana Whenua.

It also details the general communication that will be undertaken with the general public on the management of the adverse effects relating to the removal of trees within the Project area. Where agreed, the feedback from this consultation process will be incorporated into the Project Urban Design Delivery Work Plan.

Page 24

Connectus Project #: 2665 Client: Auckland Transport

Trees and Vegetation Delivery Work Plan Doc. No. CRL-PAT-ENV-CON-PLN-001034 Revision: 05, Date: 21March 2016

APPENDIX A: RECORD OF CLG AND INDEPENDENT PEER REVIEW COMMENTS

Page 25

Connectus

Trees and Vegetation Delivery Work Plan

Project #: 2665

Doc. No. CRL-PAT-ENV-CON-PLN-001034

Client: Auckland Transport

Revision: 05, Date: 21March 2016

CLG COMMENTS No comments were received from the Community Liaison Group (CLG) regarding the Trees and Vegetation Delivery Work Plan.

Comment Date ID

Time

Forum

Commenter Comment

Resolution

-

-

-

-

-

-

-

Page 26

Connectus

Trees and Vegetation Delivery Work Plan

Project #: 2665

Doc. No. CRL-PAT-ENV-CON-PLN-001034

Client: Auckland Transport

Revision: 05, Date: 21March 2016

INDEPENDENT PEER REVIEW Peer Reviewer: Andrew Benson (Arborlab Consultancy Services Limited) th

Date: 12 January 2016

Page

DWP Section

Paragraph/Sentence

Comment

Resolution

13

4.1

"…all trees that are within the construction footprint are required to be removed, including trees G7, T8 and T10T26"

Fig 3, Table 1 and Sec 5.2.2 state that G7 is being retained.

Error in text. G7 is to be retained . Text changed to read:

-

Some trees have been omitted from the document.  T13 is included in Table 3 as a single tree; there are six in total.

Text changed in Table three to indicate six elm trees identified as T13: “T13 (Six trees)”



Table 3 and Figure 3 updated to include Pohutukawa tree (identified as T6 in Tree Assessment (2012) by Boffa Miskell). This tree will be not be removed, but is far enough away from Project works to be unaffected.

A sub-section in 5.2 created to describe Project effect and mitigation measures for this tree.

14-16

Table 3, and Figure 3

14-16, 18

5.2.3 and Table 3

17-19

5.2.1, 5.2.2, 5.2.2

2

“…all trees that are within the construction footprint are required to be removed, including: trees G3, G4, T8, and T10-T26.”

There is a mature pohutukawa a little to the south of G5 at the Customs St / Albert St intersection.

The tree can be seen in Figure 4 on Page 18.

T9 is identified as Magnolia grandiflora. It is actually Alnus cordata

“Tree health will be monitored regularly…by

2

Will the site manager be qualified to make an accurate assessment of a tree’s health? It would be

Correct. Tree Assessment (2012) by Boffa Miskell identifies T9 as Alnus cordata.

Text changed in Table to read ‘Alnus cordata’ in Botanical Name column for T9, and ‘Italian Alder’ in Common Name column Due to the location of the trees, there is no prospect of the project works causing any

Note: It has subsequently been confirmed that G7 will be removed. As such the document has been amended accordingly.

Page 27

Connectus

Trees and Vegetation Delivery Work Plan

Project #: 2665

Doc. No. CRL-PAT-ENV-CON-PLN-001034

Client: Auckland Transport

Page

14-16, 18, 19

DWP Section

Section 5.2.3, Table 3 and Figure 3

Revision: 05, Date: 21March 2016

Paragraph/Sentence

Comment

Resolution

the Site Manager”

more appropriate to have this done by an arborist.

disturbance to the roots of the trees to be retained (T6, G5, G7, X1,X2, T9, T13, T27-T30).

Damage to trees can therefore only occur above surface level. Damage caused to trees above surface level will be obvious such as broken branches. Therefore a qualified arborist is not required The closest tree to the excavation works is T9, and there is at least 5m from the face of the trench excavation to the closest point of the T9 canopy.

-

It is unclear from the TV DWP why the small magnolia (T10) needs to be removed but the much larger alder (T9) is capable of being retained.

No change to this TV DWP T10 is required to be removed in order for vehicle tracking to be maintained on Wolfe Street. T9 does not interfere with vehicle tracking and can therefore remain.

Text updated in T10 Mitigation Measures column: “Transplant not possible (Interferes with vehicle tracking on Wolfe Street).

Tree to be cut down and replaced through urban redesign”

14-16, 18

5.2.2, Table 3 and Figure 3

-

The canopies of these trees encroach into the carriageway quite significantly. An understanding of the pruning requirement would be helpful. IF the trees need to be pruned back to the kerb line for example, their visual character will be compromised and their contribution in this setting would be in question. A good long term outcome could be reached by removing them should extensive pruning be required and providing replacements. This would need to be undertaken through liaison with AC Parks.

Page 28

Text changed in Section 5.2.3 ID G7, X1 and X2: “Whilst not envisaged to occur, should extensive pruning be required to remove the tree canopy of G7, X1 or X2 that negatively affects their visual character, replacement planting may be provided as outlined in Section 4.1.”

Connectus

Trees and Vegetation Delivery Work Plan

Project #: 2665

Doc. No. CRL-PAT-ENV-CON-PLN-001034

Client: Auckland Transport

Page

DWP Section

14-16

Table 3 and Figure 3

General

General

Revision: 05, Date: 21March 2016

Paragraph/Sentence

Comment

Resolution

-

Tree G3 (pohutukawa x4). Three of these trees are potentially suitable for relocation. One has rotated at its base and is unlikely to prosper.

-

There needs to be some comments / recommendations in relation to the elms (T13) and the requirements under The Biosecurity Act (1993).

How will this material (wood and soil) be dealt with in order to comply with these provisions?

The four Pohutukawa identified as G3 do not affect this Project (C2) but are being removed by Precinct Properties. As such, the potential relocation of these trees and mitigation is the domain of Precinct Properties.

No change to this TV DWP Connectus confirms that the six Elm trees identified at T13 are not required to be removed and therefore specific provisions to remove Elm trees as part of the Project are not necessary.

-

Aside from protective fencing, other tree protection measures such as caring for roots are absent from the TV DWP. Is this level of detail required at this stage? Appointing an arborist before construction begins to coordinate works around trees seems appropriate. He / she could most likely prepare a site specific tree protection plan if required.

Section 5.2.5 added, detailing the mitigation measures required for T13 The trees to be retained (T6, G5, G7, X1,X2, T9, T27-T30) will not have their roots disturbed due to the sufficient distance between the trees and the Project works. As a result, appointing a qualified arborist will not add additional value.

Since damage to trees below ground cannot occur, the only protection required for trees is above ground i.e. Protective fencing.

No change to this TV DWP

Page 29

In association with:

ENABLING WORKS CONTRACT 2 Appendix M : Utilities Relocation Method Separable Portion 1 â&#x20AC;&#x201C; Cut and Cover Works

COMMERCIAL IN CONFIDENCE

Appendix M Utilities Relocation Method

Auckland City Rail Link

1 WYNDHAM ST PERMANENT WORKS These works are required to provide the permanent connection between the existing stormwater system outside the pile wall and the new system to be installed inside the pile wall in the future. The majority of these works need to be completed prior to tunnel box excavation to minimise the delay to the excavation which is on the critical path. The works will be scheduled so that all the set-up works can be completed prior to tunnel box excavation and then the only works required during tunnel box excavation is breaking through the pile wall and installing the pipe. It is anticipated that these works will take 25 days and can be completed prior to piling. These works will require separate traffic management.

1.1

CONSTRUCTION SEQUENCE 1. Close traffic to Wyndham Street and western side of Albert St at Wyndham St intersection.

2. Carry out service relocations northwest of existing SWMH 9/1 to ensure adequate space available for new SWMH 9/1. Drawings indicate that relocations should not be required.

3. Excavate and install new SWMH 9/1 northwest of existing SWMH 9/1. Note that this manhole will need to be 1m deeper than that shown in the design to allow placement of muck skip below pipe invert during pilot bore operations. a. New SWMH 9/1 northwest of existing SWMH 9/1 i. Diameter: 2.5m ii. IL: 15.38m (allowing for an additional 1m for pilot bore equipment) iii. Depth To Invert: 6.27m 4. Install new pipe from new SWMH 9/1 to existing SWMH 9/1 using pilot bore method. a. Pipe i. Length: 5.75m ii. Grade: 6.6% iii. Material: GRP iv. Size: 375mm 5. Plug end of newly installed pipe between new SWMH 9/1 and existing SWMH 9/1.

6. Coinciding with excavation inside the tunnel box, install new pipe from new SWMH 9/1 past pile wall alignment. a. Pipe i. Length: approx. 12m ii. Grade: 0.5% iii. Material: GRP iv. Size: 375mm 7. Follow-up works. When temporary stormwater system inside pile wall is live, then the bung in the pipe between the new SWMH 9/1 and existing SWMH 9/1 can be removed and flows allowed to travel down new line.

Stormwater Works outside Trench Alignment

Vector,Watermain and Chorus Works outside Trench Alignment

Figure 1: Wyndham Street Permanent Early Works

2 WYNDHAM STREET TEMPORARY DIVERSION WORKS These works are required in order to avoid a clash between the existing stormwater system and the western pile wall. It is anticipated that these works will be completed at the same time as the Kingston â&#x20AC;&#x201C; Wyndham St Permanent Stormwater works. This work is temporary work that will become redundant once the new stormwater system is installed. These works are expected to have a duration of 10 days. These works will require separate traffic management works.

2.1

CONSTRUCTION SEQUENCE 1. Slew electrical cables from SWMH 9/3 to SWMH 9/2 to the west to make room for temporary diversion line from SWMH 9/3.

2. Access existing SWMH 9/3 and install pump. Pump storm water from existing SWMH 9/3 to SWMH 9/1 via a temporary diversion pipe. This is to prevent flow from SWMH 9/3 affecting connection of temporary line. A temporary plug will need to be installed in EXSWMH 9/1 in the line towards EXSWMH 9/2 to prevent any backflow up line being worked on.

3. Excavate trench from SWMH 9/3 to intersect with existing SW line from SWMH 9/1 to SWMH 9/2 at a point approx. 2m north of SWMH 9/2. Use a combination of straight and a bend to eliminate having to relocate the existing electrical and fiber optic services.

4. Install Pipe and connect to existing pipe between SWMH 9/1 and SWMH 9/2 at the northern end and SWMH 9/3 at the southern end. This pipe is temporary only. a. Pipe i. Length: approx. 26m ii. Grade: approx. 3.0% iii. Type: Stormboss SN8 iv. Size: 225mm 5. Remove bung from EXSWMH 9/1 and pump/temporary diversion from EXSWMH 9/3 and allow water to run down newly installed temporary line.

6. Demolish existing SWMH 9/2 7. Demolish existing pipes between SWMH 9/2 and SWMH 9/3 and SWMH 9/2 and new connection towards SWMH 9/1.

8. Water to remain flowing through existing system via existing SWMH 9/1 until temporary storm water pipe installed inside pile wall.

9. Re-open Wyndham Street and west side of Albert Street.

Figure 2: Wyndham Street Temporary Diversion Early Works

3 KINGSTON - WYNDHAM STREET (EXCL CONNECTIONS TO EXISTING) EARLY WORKS These works consist of two sections â&#x20AC;&#x201C; the permanent works between Kingston and Wyndham St and the temporary diversion works of the existing stormwater at Wyndham St.

3.1

PERMANENT WORKS â&#x20AC;&#x201C; KINGSTON TO WYNDHAM ST

These works consist primarily of the partial installation of the new permanent stormwater system between Kingston St and then end of the tunnel box. These works are required to be completed as early works in order to provide a connection between the existing stormwater network and the future temporary stormwater network to allow the demolition of the main sewer trunk line running down Albert Street. Delaying the demolition of the Albert St main will delay excavation which is on the critical path. These works are expected to have a duration of 20 days. These works will require separate traffic management.

3.2

CONSTRUCTION SEQUENCE: - Note: Sequence can be reversed if necessary.

1. Close traffic to Kingston Street and western lane 1.5m lanes on Albert St between Kingston and Wyndham St. 2. Access existing SWMH 3/8 at the Kingston / Albert St intersection. Install bung in outlet of existing SWMH 3/8. Install pump in existing SWMH 3/8 and run temporary pipe along surface to existing SWMH 9/2. This will provide temporary diversion of water while installing new connection to SWMH 3/8 on the existing stormwater line.

3. Excavate and connect to existing network just downstream from existing SWMH 3/8.

Connection will need to be a wye connection with valves. The existing network will need to remain live until the temporary network within pile walls is complete. The new connection will be temporarily closed until temporary network is complete. Once temporary network is complete, one outlet of the wye connection can be closed so that water flows down new line.

4. Remove temporary diversion and allow water to flow down existing stormwater line again.

5. Excavate and install new pipe from existing network at existing SWMH 3/8 to new SWMH 3/7. a. Pipe i. Length: 7.77m ii. Grade: 0.6% iii. Type: Reinforced Concrete RRJ iv. Size: 375mm 6. Excavate and install new SWMH 3/7 and backfill. a. SWMH 3/7 i. Diameter: 1.05m ii. IL: 19.72m iii. Depth To Invert: 2.49m 7. Excavate and install permanent pipe from SWMH 3/7 to future location of SWMH 3/6 and backfill. a. Pipe i. Length: 63.47m ii. Grade: 1.1% iii. Type: Stormboss SN16 iv. Size: 375mm

Figure 3: Kingston to Wyndham Street Early Works

4 CUSTOM STREET INTERSECTION EARLY WORKS The works covered in this section involve the installation of a section of the new permanent stormwater system at the Custom St intersection. These works are required to be completed early to provide a connection to the existing stormwater network for the northern section of the temporary and permanent stormwater networks and also to minimise traffic disturbance. It is anticipated that these works will have a duration of 50 days.

4.1

CONSTRUCTION SEQUENCE: 1. Install traffic management for north east corner of Customs St. 2. Install SWMH 1/1 adjacent to existing Albert St trunk main. a. SWMH 1/1 i. Diameter: 1.5m ii. IL: TBC approx 1.5m iii. Depth To Invert: TBC approx. 4.7m 3. Core a hole through the side of SWMH 1/1 on the face closest to the existing Albert St trunk main. From this window, excavate on a downwards angle until the face of the Albert St trunk main is exposed.

4. Core a hole through the side of the Albert St trunk main from within SWMH 1/1.

5. Install a short pipe stub from SWMH 1/1 into the Albert St trunk main. This pipe may need a flange to help seal to Albert St trunk main. a. Pipe i. Length: est approx. 0.5m ii. Grade: TBC iii. Type: GRP iv. Size: 600mm 6. Seal annulus of pipe with grout.

7. Reopen traffic to north east corner.

8. Await traffic management for south west corner of Customs St. 9. Excavate and install SWMH 1/2. Note that invert level of SWMH will need to be 1m below design invert level to allow for muck skip for pilot bore operations. a. SWMH 1/2 i. Diameter: 2.5m ii. IL: 4.70m iii. DTI: 3.21m 10. Install new permanent pipe from SWMH 1/2 to SWMH 1/1 using pilot bore method. a. Pipe i. Length: 35.03m ii. Grade: 1.7% iii. Type: GRP iv. Size: 600mm 11. Access existing SWMH 2/2 to the west of future SWMH 1/3 location. Install temporary bung in existing outlet. Install pump in existing manhole and run temporary diversion pipe along surface to existing SWMH 2/1 (or nearby catchpit if conflict with traffic). This will provide temporary diversion of water while installing new SWMH 1/3 on the existing stormwater line.

12. Excavate and install SWMH 1/3. Ensure that existing stormwater line from existing SWMH 2/2 is reconnected. However, the existing pipe to the east of new SWMH 1/3 can be abandoned. a. SWMH 1/3 i. Diameter: 1.5m ii. IL: 6.0m iii. Depth To Invert: 2.08m 13. Install new permanent pipe between SWMH 1/2 and SWMH 1/3 from within SWMH 1/2 using the pilot bore method. a. Pipe i. Length: 6.73m ii. Grade: 4.5% iii. Type: GRP iv. Size: 600mm 14. Excavate and partially install permanent pipe between SWMH 1/3 and SWMH 1/4 to a point inside pile wall using open trenching. Install temporary end cap on end of pipe inside pile wall. a. Pipe i. Length: approx. 5.69m ii. Grade: 3.7% iii. Type: Stormboss SN16 iv. Size: 450mm 15. Remove temporary diversion and bung from SWMH 2/2 and allow water to flow down new permanent stormwater line from SWMH 1/3 to SWMH 1/1 then into existing stormwater main.

Figure 4: Customs Street SW Works

5 SWANSON ST WEST WORKS These works are required to provide the permanent connection between the existing stormwater system outside the pile wall and the new temporary and permanent system to be installed inside the pile wall in the future. The reason for conducting these works prior to tunnel box excavation works is to minimise the effect on the excavation for the tunnel box which is on the critical path. It is anticipated that these works will take 12 days and can be completed prior to piling. These works will require separate traffic management.

5.1

CONSTRUCTION SEQUENCE 1. Close traffic to west Swanson Street and western lane of Albert Street at Swanson Street intersection.

2. Slew existing services.

3. Excavate trench from EXSWMH 7/1 to location of future SWMH 3/2 inside pile wall. a. Existing SWMH 7/1 i. Diameter: 1.05m ii. IL: 15.50m iii. Depth To Invert: 2.67m b. Future SWMH 3/2 i. IL: 15.20m ii. DTI: 2.97m 4. Lay pipe from EXSWMH 7/1 to location of future SWMH 3/2 inside pile wall by open excavation. This pipe to remain as part of permanent works. a. Pipe i. Length: approx. 11m ii. Grade: 2.5% iii. Type: Stormboss SN16 iv. Size: 450mm 5. Connect new pipe to EXSWMH 7/1. Install temporary end cap at end of pipe near future SWMH 3/2. Removal of cap and connection to temporary storm water system at a later date once the temp storm water system is complete.

6. Backfill and reinstate.

7. Re-open west Swanson Street and west lane of Albert Street.

Figure 5: Section of Temporary / Permanent SW Line to be Completed Prior to Piling Works

6 SWANSON ST EARLY WORKS There are two sections of stormwater work at Swanson Street. There are works on the eastern side of Albert St adjacent to the Swanson St shaft and works on the western side of Albert St. The works on the eastern side of Albert St are the works that are required to be completed early.

6.1

SWANSON ST EAST EARLY WORKS

These works are required to provide the permanent connection between the newly installed Swanson St shaft and the new temporary and permanent system to be installed inside the pile wall in the future.

The reason for conducting these works as early works is to minimise the effect on the excavation for the tunnel box which is on the critical path and complete prior to piling to maintain the minimum single lane of traffic in each direction. It is anticipated that these works will take 35 days. These works can be completed using the same traffic management arrangement as the Swanson St Shaft.

Figure 6: Swanson St East Works â&#x20AC;&#x201C; Plan

Figure 7: Swanson St East Works â&#x20AC;&#x201C; Cross-Section

6.2

CONSTRUCTION SEQUENCE -

These works will utilize the same traffic management as the closure to Swanson St for the initial Swanson St shaft works.

1. During excavation of Swanson St shaft cavern, excavate a horizontal tunnel from the Swanson St shaft to a point past the pile wall. Install short stub of pipe to grade for future ANZ Tower connection. Note: when Swanson St shaft concrete base is constructed, concrete will be poured around pipe. a. Pipe: i. Length: approx. 2m ii. Grade: 0.3% iii. Depth To Invert: 10.82m iv. Type: Stormboss SN16 v. Size: 300mm 2. Demolish existing service pit on the southwest corner of the Swanson St shaft.

3. Following installation of Swanson Street shaft but prior to receiving the TBM and piling of the area, excavate and install SWMH 3/1. This can be completed by open trenching. This manhole will have an internal base to allow it to be placed as close to the Swanson St shaft as possible. a. Manhole: i. Diameter: 1.5m ii. IL: 14.93m iii. Depth To Invert: 2.97m

iv. Height: 2.1m riser with internal base 4. From SWMH 3/1, use a concrete coring machine to core an 800mm diameter core through the wall of SWMH 3/1 and into the Swanson St shaft.

5. Install a short pipe stub between Swanson Street shaft and SWMH 3/1 and seal annuluses.

The sealing of the annulus in the Swanson St shaft will require work from a man cage. a. Pipe: i. Length: approx. 0.5m ii. Grade: unknown assume 1.0% iii. Depth To Invert: approx. 3m iv. Type: PE v. Size: 600mm 6. Install a short pipe stub between SWMH 3/1 and pile wall by open trenching. Place temporary cap on pile wall end of pipe stub. Seal annulus within SWMH 3/1 and backfill. a. Pipe: i. Length: approx. 2m ii. Grade: 1.4% iii. Depth To Invert: approx. 3m iv. Type: Reinforced Concrete RRJ v. Size: 600mm 7. Place temporary lid on SWMH 3/1 below underside of future pile cap to avoid clash with pile cap.

8. Backfill SWMH 3/1. Note: there will be no temporary access to SWMH 3/1 until pile cap is demolished.

9. Follow-up works a) Install dropper for pipe between SWMH 3/1 and Swanson St shaft prior to dis-establishing shaft. Do not install earlier as it will restrict access. b) During tunnel box excavation, make connections to previously installed pipe stubs inside pile wall. c) Upon completion of tunnel box backfilling and demolition of pile cap adjacent to SWMH 3/1, the top portion of SWMH 3/1 can be completed. These works will involve the installation of an additional riser and permanent lid on top of the existing SWMH 3/1 base riser.

7 VECTOR, WATER MAIN AND CHORUS WORKS The remaining works to be completed outside of the trench alignment and prior to piling consists of vector gas, vector comms and vector electricity to be installed on the eastern and western footpaths, as well as a water main upgrade on the southern side of the Customs St intersection.

These works are required for a range of reasons which include future proofing for Vectors CBD network, and relocation of the existing network which conflicts with the piles and proposed tree pits.

The Vector relocation and future proof duct installation on both the eastern and western footpaths will terminate at the southern end of the cut and cover trench and will not extend past the bluestone wall.

7.1

VECTOR COMBINED SERVICE TRENCH ON WESTERN FOOTPATH INCLUDING ROAD CROSSINGS AT MILLS LANE, SWANSON ST AND WYNDHAM ST:

The Vector combined service trench is to be installed approximately 1m to the west of the existing kerb line (depending on the results of slot trench investigations). This alignment is driven by the location of the proposed tree pits. The trench will consist of the following dimensions: 

Length - 350m



Width – 1.5m



Depth – 1.2m

The trench will start on the SW corner of Custom St and continue up Albert St approximately 1m inside the existing kerb line. The construction of the combined service trench includes the installation of approximately 2 new communications pits, as well as the excavation of approximately 10 joint pits ranging in size from 5m x 2m x 1.2m to 6m x 2m x 1.4m). The western most traffic lane will be closed within each block during these works to allow trucks and machinery to move in and out of the work area safely. This work includes the installation of vector electricity ducting approximately 50m down Swanson St east to a joint pit which will be excavated over the existing cables. This jointing work is required to energise the Precinct development and provide power supply for their construction works currently programmed for January 2017.

The machinery which will be used for these works includes: 

Saw Cutter



Vacuum Excavation Truck



1.5T, 5.5T Excavator



Jackhammer



Rock Breaker (for Albert St road crossings)



4-6 wheel trucks



Hand Compactor

Vector Communications on Eastern Footpath: Vector communications ducts are required to be installed on the eastern footpath between Customs St and Mills Lane due to a conflict between the existing communications cables and the proposed tree

pits. 1 x 100mm duct will be installed approximately 1m east of the existing kerb line. This communications duct will be installed in a combined trench with the Vector gas main which is summarised below. The installation of the new duct line includes the construction of the 2 new communications pits. A further 120m of vector communications future proof ducting will be installed for 120m between Swanson St and Wyndham St. The trench will consist of the following dimensions: 

Length - 200m



Width – 1.0m



Depth – 1.2m

The machinery which will be used for these works includes: 

Saw Cutter



Vacuum Excavation Truck



1.5T, 5.5T Excavator



Jackhammer



Rock Breaker (for Albert St road crossings)



4-6 wheel trucks



Hand Compacto

7.2

VECTOR GAS ON EASTERN FOOTPATH:

Vector communications ducts are required to be installed on the eastern footpath between Customs St and Swanson St due to a conflict between the existing gas main and the proposed tree pits. 1 x 200mm PE duct will be installed approximately 1m east of the existing kerb line. This gas duct will be installed in the same trench as the Vector communications duct which is required between Customs St and Mills Lane. Between Mills Lant and Swanson St, the gas duct will be installed in its own trench.

The trench will consist of the following dimensions: 

Length - 200m



Width – 1.0m



Depth – 1.2m

The machinery used for the vector gas installation will be as per the machinery listed above for the vector comms trench.

7.3

WATERMAIN UPGRADE CUSTOMS ST SOUTH:

The existing water main crossing Albert St on the southern side of the Customs St intersection has been deemed by Watercare as being too brittle to be supported across the trench for the duration of cut and cover trench construction. The watermain is therefore to be upgraded to PE pipe in its existing location. This work will be carried out prior to trench excavation and the PE pipe will then be supported during construction of the running tunnels.

The trench will consist of the following dimensions: 

Length – 25m



Width – 1.0m



Depth – 1.5m

The machinery used for construction of the watermain upgrade will include:



Saw Cutter



Vacuum Excavation Truck



Excavator



Jackhammer



Rock Breaker (If concrete is located in the roadway)



4-6 wheel trucks



Hand Compactor



Roller

7.4

CHORUS RELOCATION ON SWANSON ST AND WYNDHAM ST:

A relocation of chorus communications cables at Swanson St was required as part of the SP2 works, however due to the condition and location of the existing ducts, a new design was required. These works now include trenching down Swanson St to an existing pit on Mills Lane. This trench will consist of the following dimensions: 

Length – 50m



Width – 1.0m



Depth – 1.5m

The existing chorus network at Wyndham St conflicts with the proposed pile alignment. A relocation of this network is therefore required. This includes the installation of new ducts across Wyndham St east and Albert St (south of Wyndham St), and also includes the installation of two new pits. The trench will consist of the same dimensions as noted above.

Machinery for the chorus relocation works at both Swanson St and Wyndham St will include the following: 

Saw Cutter



Vacuum Excavation Truck



Excavator (4T – 12T)



Jackhammer



Rock Breaker (for Albert St road crossing)



4-6 wheel trucks



Hand Compactor

Auckland City Rail Link ENABLING WORKS CONTRACT 2 Appendix N : Network Utility Emergency Response Procedure Separable Portion 1 â&#x20AC;&#x201C; Cut and Cover Works

COMMERCIAL IN CONFIDENCE

Appendix N Network Utility ERP

In association with:

Auckland City Rail Link In association with:

ENABLING WORKS CONTRACT 2 COMMUNICATION AND CONSULTATION PLAN Separable Portion 1- Cut & Cover Rail Tunnel

Document Ref: CRL-PAT-CST-CON-PLN-001282 Revision: 6

FINAL

1st June 2016

COMMERCIAL IN CONFIDENCE

City Rail Link â&#x20AC;&#x201C; Enabling Works Contract 2 Project #: 2665 Client: Auckland Transport

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City Rail Link – Enabling Works Contract 2 Project #: 2665 Client: Auckland Transport

Communication and Consultation Plan Doc. No. CRL-PAT-CST-CON-PLN-001282 Revision: 6, Date: 1 June 2016

DOCUMENT INFORMATION Organisation:

Connectus

Document Title:

COMMUNICATION AND CONSULTATION PLAN

Sub-Title

Separable Portion 1 – Cut & Cover Rail Tunnel

Fulcrum Document Number:

CRL-PAT-CST-CON-PLN-001282

Document based on MMS No:

N/A

Client:

Auckland Transport

Project:

CRL Enabling Works: Contract 2

Location:

Auckland CBD

Project No:

2719

REVISION HISTORY Rev

Date

Details

Author

Approver

1

25/11/15

Issued for SP2 Construction

A Howard-Smith

2

4/3/16

Updated to address specialist and AT comments

A Howard-Smith

3

23/03/15

Revised for SP1 OPW submission, incorporating elements of AT Communications Plan

AECOM

4

24/3/16

Reformatted as Connectus document

R A Mawdsley

5

1/4/16

Final

M. Kerr-Ridge

C Hind

6

01/06/2016

Final – Revised to incorporate Auckland Council comments.

M. Kerr-Ridge

C Hind

This document remains the property of Connectus. Its contents are confidential and shall not be reproduced, destroyed or given away without the express, written permission of Connects. The electronic version of this document in MMS Database on designated server(s) is the Master Copy and is a controlled document. Unless specifically noted thereon, other copies of this document are uncontrolled.

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Communications and Consultation Plan Doc. No. CRL-PAT-CST-CON-PLN-001282 Revision: 6, Date: 1 June 2016

Table of Contents Document information ............................................................................................................................. 3 Revision History ...................................................................................................................................... 3 1

Purpose ................................................................................................................................. 8 1.1

2

10

Context ................................................................................................................................ 17 2.1

Plan Overview

17

2.2

Consultation and communication approach

17

2.3

Consultation Undertaken

18

3

Principles and Objectives .................................................................................................... 20 3.1

Project key messages

20

3.2

Main Considerations

20

3.3

Principles of Engagement

20

3.4

Management of Issues and Risk

21

3.5

Objectives

21

3.6

Expected outcomes

21

4

Roles and Responsibilities .................................................................................................. 23 4.1

Reporting high risk issues

23

4.2

Key responsibilities

23

4.3

Reporting and Meeting

26

4.3.1

26

5

Reporting Tools

Strategy ............................................................................................................................... 28 5.1

Strategy overview: Conversation locally; broadcast to wider audience

28

5.2

Communication Tools

28

5.3

Branding and Collateral

31

5.3.1

31

5.4

5.5 6

Designation and Consent Requirements

Requirements

Identifying and communicating with key stakeholders

33

5.4.1

Liaising with stakeholder groups

33

5.4.2

How we will communicate and consult

33

5.4.3

Parties affected by the project

33

5.4.4

Identifying additional people affected by the project

35

Communication channels

36

Protocols, processes and contact details ............................................................................ 37 5

City Rail Link â&#x20AC;&#x201C; Enabling Works Contract 2 Project #: 2665 Client: Auckland Transport

6.1

6.2

Communication and Consultation Plan Doc. No. CRL-PAT-CST-CON-PLN-001282 Revision: 6, Date: 1 June 2016

Community Liaison Group (CLG)

37

6.1.1

CLG Purpose

37

6.1.2

Requirements

37

6.1.3

Process

38

Stakeholders and Affected Persons

38

6.2.1

Permit to Notify

39

6.2.2

Kaitiaki or Mana Whenua Forum

40

6.2.3

Network Utility Operators

41

6.2.4

Coordinating projects

43

6.2.5

Street Trees

43

6.2.6

Emergency Services

43

6.2.7

Heritage

44

6.2.8

CEMP Review

45

6.3

Notable Reciever

45

6.4

Public Engagement

45

6.4.1

Public Enquiries

45

6.4.2

General Enquiries

46

6.4.3

Process

47

6.4.4

Open Days and Media Events

49

6.4.5

Newsletters, brochures, website and social media

50

6.5

6.6

6.7

7

Complaints

51

6.5.1

Requirements

52

6.5.2

Complaints process

52

6.5.3

Response timeframes

53

Media

54

6.6.1

Requirements

54

6.6.2

Media enquiries

54

6.6.3

Process

55

Managing crisis and emergency communications

55

6.7.1

Requirements

55

6.7.2

What is a crisis or emergency?

56

6.7.3

Emergency Contacts

56

Evaluation............................................................................................................................ 58 7.1

Customer satisfaction

58

7.2

Performance monitoring

58

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7.3

Communication and Consultation Plan Doc. No. CRL-PAT-CST-CON-PLN-001282 Revision: 6, Date: 1 June 2016

Evaluating communications performance

58

7.3.1

Requirements

58

7.3.2

Process

59

Appendices ........................................................................................................................................... 60 Appendix A: Stakeholder Contacts

61

Appendix B: Key Project Contacts

65

Appendix C: Affected Parties Plan and Schedule

66

7

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Communications and Consultation Plan Doc. No. CRL-PAT-CST-CON-PLN-001282 Revision: 6, Date: 1 June 2016

1 PURPOSE The City Rail Link (CRL) project comprises the construction, operation and maintenance of a 3.4 km underground passenger railway, running between Britomart Station and the North Auckland Rail Line in the vicinity of Mt Eden station. The construction works relating to this Communication and Consultation Plan (CCP) constitute part of the enabling works for the CRL, which Auckland Transport 1 (AT) has engaged Connectus to undertake.

The works (the Project) involve the construction of twin rail tunnels within the Albert Street road corridor from Customs Street West to Wyndham Street. The tunnels will be constructed using a staged cut and cover method and are expected to take 33 months to complete. Figure 1 outlines the extent of works for the Project.

The CRL project construction zone is a busy, multi-use area affecting a range of transport, business, community and residential activities. Public liaison and stakeholder communications are critical to the success of the Project. The development of a CCP is required by both the CRL designation and the CRLCRL enabling works resource consents.

The wide-ranging concerns and the needs of all stakeholders have been considered and addressed during the Early Contractor Involvement (ECI) design development stage of the Project, and will continue to be addressed during the construction stage. This will be achieved through close collaboration with Auckland Transport (AT) and stakeholder engagement and communications initiatives.

This CCPCCP has been prepared by Connectus to address the communication and consultation related conditions established through the CRL Notice of Requirement (NoR) process and the CRL Britomart to Wyndham Street enabling works resource consents.

The CCP addresses the construction elements of the conditions by continuing AT’s best practice communication and consultation undertaken to date, to ensure a quality approach throughout the project’s lifetime from pre to post construction.

There are also references in the CCP to an Infrastructure Sustainability Council of Australia (ISCA) Infrastructure Sustainability (IS) Rating, which is a comprehensive rating and certification tool for evaluating sustainability across the design, construction and operation of the CRL project. The IS Rating related content is not required for the purposes of the designation and resource consent conditions, but is required to provide sufficient documentary evidence for the purposes of obtaining an IS Rating.

The CCPCCP identifies the project communications channels, audiences and timeframes for the construction periods and how the affected community will be informed of construction progress, activity and milestones.

The CCPCCP has been prepared in consultation with the Community Liaison Group established for the enabling works as representatives of proximity parties, as well as with named parties relevant to this stage of the project.

1

Connectus is a joint venture between Hawkins and McConnell Dowell.

8

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Communications and Consultation Plan Doc. No. CRL-PAT-CST-CON-PLN-001282 Revision: 6, Date: 1 June 2016

Figure 1 CRL Contract 3 Main Works (SP1) Works Area

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1.1

Communications and Consultation Plan Doc. No. CRL-PAT-CST-CON-PLN-001282 Revision: 6, Date: 1 June 2016

DESIGNATION AND CONSENT REQUIREMENTS

The Project works relate to the designation now confirmed for Notice of Requirement (NoR) 1 and all regional resource consents (R/LUC/2014/5428, R/REG/2014/5430, R/REG/2014/5432, R/REG/2014/5435, R/REG/2014/5436, R/REG/2014/5437) granted for the construction of CRL infrastructure for the Britomart to Wyndham Street section. This CCP has been developed in accordance with the relevant conditions of the designation and associated resource consents. Table 1 identifies the relevant conditions that specify what is to be included in the CCP, and in turn which sections of the CCP address these conditions.

.

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Communication and Consultation Plan Doc. No. CRL-PAT-CST-CON-PLN-001282 Revision: 6, Date: 1 June 2016

Table 1 CCP conditions and the relevant sections of this document

Condition Number

Condition

Relevant Section

Designation Conditions (NOR 1)

15.1

The objective of the Communication and Consultation Plan is to set out a framework to ensure appropriate communication and consultation is undertaken with the community, stakeholders, affected parties and affected in proximity parties during the construction of the City Rail Link.

3.5

15.2

The Requiring Authority shall prepare a Communication and Consultation Plan which shall be implemented and complied with for the duration of the construction of the City Rail Link.

This Document

The Communication and Consultation Plan shall set out how the Requiring Authority will:

15.3

(a) Inform the community of construction progress and future construction activities and constraints that could affect them; (b) Provide early information on key Project milestones; (c) Obtain and specify a reasonable timeframe (being not less than 10 working days), for feedback and inputs from directly affected and affected in proximity parties regarding the development (as part of the review process provided by Condition 22) and implementation of the CEMP or DWPs (including SSCNVMPs, SSNMPs and SSCVMPs); and (d) Respond to queries and complaints including but not limited to: (i) Who is responsible for responding; (ii) How responses will be provided; (iii) The timeframes that responses will be provided within.

The Communication and Consultation Plan shall as a minimum include:

15.4

(a) A communications framework that details the Requiring Authorityâ&#x20AC;&#x2122;s communication strategies, the accountabilities, frequency of communications and consultation, the range of communication and consultation tools to be used (including any modern and relevant communication methods, newsletters or similar, advertising etc.), and any other relevant communication matters; (b) The Communication and Consultation Manager for the Project including their contact details (phone, email and postal address); (c) The methods for identifying, communicating and consulting with persons affected by the project including but not limited to: (i) All property owners and occupiers within the designation footprint (ii) All property owners and occupiers adjacent to construction sites (Britomart and Albert Street (NoR 1), Karangahape Road (NoR 4), Newton Station (NoR 5), Main Construction site and the works at Normanby Road and Porters Ave (NoR 6))

(a) 6.2 & 6.5 (b) 5.2 & 6.5 (c) 6.2 & 6.5 (d) 6.4 & 6.5

(a) 4.2, 4.3.1, 5.1 & 5.2 (b) Appendix B (c) 5.4 (d) 5.2 (e) 6.2

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Condition Number

Communication and Consultation Plan Doc. No. CRL-PAT-CST-CON-PLN-001282 Revision: 6, Date: 1 June 2016

Condition

(d) (e) (f) (g)

(iii) New Zealand Historic Places Trust (NZHPT) (iv) Department of Corrections (including the entity contracted by Department of Corrections to administer and run the Mt Eden Corrections facility at 1 Lauder Road) (v) Ministry of Justice (including but not limited to) confirming the details of the contact person required under Condition 14 of this designation, and to provide appropriate details (including but not restricted to timing, duration, scale, noise effects, vibration effects, access restrictions, and disruption to utilities) in respect to any works impacting the operation of the Auckland District Court at 65-71 Albert Street, Auckland. Communication and consultation of such details should be provided to the Ministry of Justice Auckland Property Programme Manager at least 9 months prior to the commencement of such works. (vi) Media Works (vii) Community Liaison Group(s) (refer Condition 7); (viii) Bear Park Early Childhood Centre; (ix) Body Corporate 164980 and Tenham Investments Ltd; (x) Network Utility Operators, including the process:  To be implemented to capture and trigger where communication and consultation is required in relation to any material changes affecting the Network Utilities;  For the Requiring Authority to give approval (where appropriate) to Network Utility Operators as required by section 176(1)(b) of the RMA during the construction period;  For obtaining any supplementary authorisations (including but not limited to resource consents (including those required under a National Environmental Standard) and easements);  For inspection and final approval of works by Network Utility Operators; and  For implementing conditions 9, 22, 23, and 24 of this designation in so far as they affect Network Utility Operations.

How stakeholders and persons affected by the project will be notified of the commencement of construction activities and works, the expected duration of the activities and works, and who to contact for any queries, concerns and complaints; How stakeholders and persons affected by the project will be consulted in the development and review of the CEMP and DWPs (including SSCNVMPs, SSCNMPs and SSCVMPs), including specifying reasonable timeframes for feedback; Methods for communicating in advance temporary traffic management measures and permanent changes to road networks and layouts to directly affected and in proximity parties, bus (public and private) operators, taxi operators, bus users, and the general public; Methods for communicating in advance to surrounding communities (including sensitive noise and vibration receivers) which must be notified at least 24 hours in advance where construction activities are predicted to: (i) Exceed the noise limits (refer Condition 31); or (ii) Exceed a vibration limit (refer Conditions 33 and 34); or (iii) Be within 200m of a blast site (refer Condition 32).

Relevant Section (f) 5.2 (g) 6.4.1 (h) 6.2.1 (i) 6.2.2 (j) 6.2.5 (k) 6.2.6 (l) Appendix A (m) 4.3 (n) N/A

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City Rail Link – Enabling Works Contract 2 Project #: 2665 Client: Auckland Transport

Condition Number

Communication and Consultation Plan Doc. No. CRL-PAT-CST-CON-PLN-001282 Revision: 6, Date: 1 June 2016

Condition

Relevant Section

Further provisions for Notable Noise and Vibration Receivers are contained in Condition 16. (h) Methods for communicating in advance proposed hours of construction activities outside of normal working hours and on weekends and public holidays, to surrounding communities, and methods to record and deal with concerns raised about such hours; (i) Methods for communicating and consulting with mana whenua for the duration of construction and implementation of mana whenua principles for the project (refer to Conditions 8 and 49); (j) Methods for communicating and consulting with the Auckland Council Parks Department regarding works to be undertaken to any trees on public land (streets, squares, etc.) located within the City Rail Link surface designation footprint, including how trees not being removed, or in close proximity to the surface designation footprint where works are occurring, will be protected; (k) Methods for communicating and consulting in advance of construction works with emergency services (Police, Fire, Ambulance) on the location, timing and duration of construction works, and particularly in relation to temporary road lane reductions and/or closures and the alternative routes or detours to be used, with specific detail around the management of the Fire and Ambulance from their central stations on Pitt Street; (l) A list of Stakeholders, directly affected and affected in proximity parties to the construction works who will be communicated with; (m) How communication and consultation activity relating to construction activities and monitoring requirements will be recorded; and (n) Methods for communicating and consulting with the Department of Corrections (including the entity contracted by Department of Corrections to administer and run the Mt Eden Corrections facility at 1 Lauder Road), to confirm the details of the contact person required under Condition 14 of this designation, and in respect of any works impacting on access or works in proximity to the Mt Eden Corrections Facility and the Boston Road Community Corrections site; including temporary traffic management measures and permanent changes to road networks and layouts which may impact on access to and from the Facility and the motorway network.

15.5

The Communication and Consultation Plan shall also include (as relevant) linkages and cross-references to the CEMP and DWPs (including SSCNVMPs, SSCNMPs and SSCVMPs).

This Document

15.6

The Communication and Consultation Plan shall include a summary of the communication and consultation undertaken between the Requiring Authority and parties as required by the Pre-construction Communication and Consultation Plan. The summary shall include any outstanding issues or disputes raised by parties. The Communication and Consultation Plan shall be reviewed six monthly for the duration of construction and updated if required. Any updated Communication and Consultation Plan shall be provided to the “key contacts” (see Condition 13) and the Auckland Council Consent Monitoring officer for review and agreement on any further action

2.3 & SIBD DWP

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Condition Number

Communication and Consultation Plan Doc. No. CRL-PAT-CST-CON-PLN-001282 Revision: 6, Date: 1 June 2016

Condition

Relevant Section

to be undertaken. Any further action recommended as a result of this review shall be undertaken by the Communication and Consultation Manager for the City Rail Link and confirmation of completion provided back to the Auckland Council Consent Monitoring officer.

15.7

If, in the course of amendments undertaken as part of the review process, a material change to the Communication and Consultation Plan is made, those parties affected by the change shall be notified within 1 month of the material change occurring.

N/A

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Condition Number

Communication and Consultation Plan Doc. No. CRL-PAT-CST-CON-PLN-001282 Revision: 6, Date: 1 June 2016

Condition

Relevant Section

Resource Consent Conditions (R/LUC/2014/5428, R/REG/2014/5430, R/REG/2014/5432, R/REG/2014/5434, R/REG/2014/5435, R/REG/2014/5436, R/REG/2014/5437)

25

In order to set out a framework to ensure appropriate communication and consultation with the community, stakeholders, affected parties and affected in-proximity parties during the construction of the Project, the Consent Holder shall prepare a CCP which shall be implemented and complied with for the duration of the construction of the Project.

This Document

The CCP shall set out how the Consent Holder will:

26

(a) Inform the community of construction progress and future construction activities and constraints that could affect them; (b) Provide early information on key Project milestones; and (c) Obtain and specify a reasonable timeframe (being not less than 10 working days), for feedback and inputs from directly affected and affected in-proximity parties regarding the implementation and review of the CEMP or other management plans. (d) Respond to queries and complaints including but not limited to: (i) Who is responsible for responding; (ii) How responses will be provided; and (iii) The timeframes within which responses will be provided.

The CCP shall (as a minimum) include:

27

(a) A communications framework that details the Consent Holder’s communication strategies, accountabilities, frequency of communications and consultation, the range of communication and consultation tools to be used (including any modern and relevant communication methods, newsletters or similar, advertising etc.), and any other relevant communication matters; (b) The Communication and Consultation Manager for the Project including contact details (phone, email and postal address); (c) The 0800 CRL TALK phone number; (d) The methods for identifying, communicating and consulting with persons affected by the project including but not limited to: (i) All property owners and occupiers of the sites that are identified at Appendix 5, adjacent to the Project’s construction sites (Britomart Station to Wyndham Street Section (as defined by the Britomart Transport Centre Designation 314 and CRL NoR 1)); (ii) Heritage New Zealand Pouhere Taonga (Heritage NZ); and (iii) The Community Liaison Group (refer Conditions 16 to 24). (e) How stakeholders and persons affected by the project will be notified of the commencement of construction, the expected duration of the activities and works, and who to contact for any queries, concerns and complaints; (f) How stakeholders and persons affected by the project will be consulted in the development and review of the CEMP and

(a) 6.2 & 6.5 (b) 5.2 & 6.5 (c) 6.2 & 6.5 (d) 6.4 & 6.5

(a) 4.2, 4.3.1, 5.1 & 5.2 (b) Appendix B (c) 6.4.1 (d) 5.4 (e) 5.2 (f) 6.2 (g) Appendix A

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Condition Number

Communication and Consultation Plan Doc. No. CRL-PAT-CST-CON-PLN-001282 Revision: 6, Date: 1 June 2016

Condition other management plans, including specifying reasonable timeframes for feedback; (g) A list of stakeholders, directly affected and affected in-proximity parties to the construction works with whom the Consent Holder will communicate; (h) A summary of communication and consultation undertaken between the Consent Holder and parties as required by the PCCP. The summary shall include any outstanding issues or disputes raised by parties; (i) How communication and consultation activity relating to construction activities and monitoring requirements will be recorded; and (j) How opportunities to interpret and display archaeological finds within the project area will be identified and implemented, including how Heritage NZ will be involved in this process.

28

Relevant Section

The CCP shall also include (as relevant) linkages and cross-references to the CEMP and other management plans.

(h) 2.3 & SIBD DWP (i) 4.3 (j) 6.2.7

This Document

29

The CCP shall be reviewed six monthly for the duration of construction and updated if required. Any updates to the CCP shall be provided to “key contacts” and the Council (Team Leader Central Monitoring) for review and agreement on any further action to be undertaken.

7

30

Any further action recommended as a result of the review under Condition 29 shall be undertaken by the Consent Holder’s Communication and Consultation Manager for the Project and confirmation of completion shall be provided to the Council (Team Leader Central Monitoring).

N/A

31

If, in the course of amendments undertaken as part of the review process under Condition 29, a material change to the CCP is made, the Consent Holder shall notify those parties affected by the change within 20 working days of the material change occurring

N/A

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2 CONTEXT 2.1

PLAN OVERVIEW

The purpose of this CCP is to describe the processes and protocols relating to how Connectus will: 

Manage and deliver communication and consultation with the community, stakeholders and affected parties and affected in proximity parties during the construction of the CRL Albert Street cut and cover works;



Provide assistance and cooperation to AT in relation to media and stakeholder relations activities, and



Comply with the requirements and responsibilities set out in the designation and resource consent conditions, and AT’s own Communication Consultation Plan for the CRL project.

This CCP will ensure:

2.2



The public and affected communities are well informed and feel safe. They will know about construction progress and future construction activities and any constraints that could affect them;



Disruptions are minimised;



There is ‘one face’ for the project;



Both AT and Connectus maintain a positive reputation and support amongst the stakeholder groups;



Information is provided early on key project milestones;



AA framework is provided to obtain feedback and input from directly affected and affected in proximity parties;



Ensure queries and complaints are responded to quickly and appropriately;



Stakeholders, including the media, pedestrians, motorists, adjacent residents and businesses, are positively engaged, and



The CRL delivery teams understand their responsibilities and can collaborate and quickly respond to stakeholder concerns.

CONSULTATION AND COMMUNICATION APPROACH

AT and Connectus will undertake consultation and communication on the basis that we wish to take our stakeholders with us on the project journey. We are committed to delivering the project as fast as possible with as little disruption as possible to businesses, commuters and the community and will work with them to achieve this.

Consultation will continue to occur with key stakeholders, and those who are impacted as a result of their proximity to the designation.

Engagement with other stakeholders and the public will be about communication; providing them with information on the project and responding to their inquiries and concerns.

The results of consultation will influence the management of project effects to better address the issues. .

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AT established a CRL communication and consultation strategy in 2012 with a range of objectives and principles. These include: 

A proactive approach- AT will approach stakeholders with information rather than sit back and wait for people to come to it with inquiries; key stakeholders and affected parties have a right to express their views and concerns about a project that has the potential to affect them



Effective communication channels- AT will maintain constructive links with key stakeholders by communicating on a regular basis; continual networking and presence in the business and other relevant communities; and seeking opportunities for dialogue and information-sharing.



Openness about issues- Information should demonstrate that AT is being upfront and transparent about what is proposed and provide as much certainty as possible while acknowledging that project detail is not finalised.



Responsiveness- Responses will use best practice by being timely, full, helpful, frank and detailed; key stakeholders and affected parties have a right to expect that their views and concerns will be considered in project decisions. They should demonstrate that AT is listening, even if agreement cannot be reached.

The objectives have four areas of focus: 







Inform stakeholders about the project o

Engage constructively with key stakeholders/target audiences, providing consistent information across the project.

o

Maintain and enhance existing relationships for ongoing constructive engagement.

Explain the process and timing o

Ensure key target audiences and stakeholders have an accurate understanding of the project and its implications.

o

Explain how the planning processes work and how people can input into them.

Educate people about the CRL o

Discuss how the project fits into strategic city planning and the regional development of transport infrastructure.

o

Minimise uncertainty and dispel misinformation.

Enhance AT’s reputation o

Ensure that AT is open and responsive to stakeholder feedback.

o

Manage communications risks that may impact the project and AT’s reputation.

Connectus have adopted these objectives and have developed this CCP accordingly.

2.3

CONSULTATION UNDERTAKEN

Extensive consultation has been undertaken in preparation for the construction of the CRL in order to understand the specific access requirements and other potential disruption issues for residents and individual businesses/services.

Consultation has been undertaken by Alan Howard-Smith (Connectus Communication and Consultation Manager), along with other Project specialists (e.g. Noise and Vibration). The purpose of the consultation was to identify the type and scale of disruption, specific access and servicing requirements, and client and visitor behaviour and requirements.

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The Social Impact and Business Disruption Delivery Work Plan, which is attached to the Project Construction Environmental Management Plan provides a summary of the communication and consultation which has been undertaken to date.

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3 PRINCIPLES AND OBJECTIVES 3.1

PROJECT KEY MESSAGES

The key messages reflect the project objectives and form the basis for the project’s overall strategy for informing and getting feedback from those impacted. While these will remain constant throughout the project duration and beyond, they will at times be supported by other messages that reflect construction activity and/or other influencing factors.

The hierarchy of the key messages will be defined by the audience (e.g. local / regional / national) and its relationship to the project. Examples are: 

The CRL is integral to meeting Auckland’s growth and subsequent transport demand.



Completing the CRL will provide faster, more frequent travel for all Auckland rail users



Disruption during construction will be managed to ensure Auckland keeps working



The Construction Environmental Management Plan CEMP reflects unwavering commitment to safety, environmental sensitivity and community well-being.

Connectus supports the key messages which form the basis for AT’s overall communications strategy. While these will remain constant during the Project and beyond, they will be supported by other messages that reflect construction activity and/or other influencing factors.

3.2

MAIN CONSIDERATIONS

There are a number of key construction related adverse effects that will need to be carefully managed throughout the life of the Project. The main objective of this CCPCCP is to clearly describe how Connectus will communicate with stakeholders and communities regarding these effects. Adverse effects include: 

noise and vibration, including effects on notable and sensitive receivers



changes to transport, access and parking



change to historic character



air quality



the potential for contaminated material to be encountered during earthworks and soil removal



removal of trees



changes to urban design/public art, and



social and business disruption.

3.3

PRINCIPLES OF ENGAGEMENT

Our principles of engagement are: 

To commit to understanding and addressing the communication needs and expectations of all stakeholders



To present one face to the public and to all stakeholders for the project, and



To be the one point of contact for complaints and enquiries with a coordinated response in accordance with AT agreed procedural guidelines

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3.4

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MANAGEMENT OF ISSUES AND RISK

Connectus will align with AT’s guiding principles for the management of issues and risk as follows: 

Prevention – We will anticipate potential community impacts and manage risk at the source through effective process design, and through clear and open communication between the various participants and the community.



Planning – We will conduct detailed planning for known issues, such as noise, traffic and commuter disruptions, which have specific impacts on particular stakeholders or sectors of the community.



Proactive behaviours – Our approach to community relations is predicated on being proactive and engaging early and actively with people and groups who may be affected by our works. This will assist our team to prevent potential risks from becoming issues and also enable community feedback to inform planning and prevention strategies.



Active listening – We will listen to the community to understand specific issues and concerns and work with stakeholders and community members to develop practical and targeted mitigation measures that address those issues.

3.5

OBJECTIVES

The objective of the CCP is to show how Connectus will develop and deliver: 

a consistent approach with ‘one face’ to stakeholders



informed, engaged communities and effective Community Liaison Groups



collaborative and cohesive stakeholder communications management across all CRL delivery teams



strong relationships with key stakeholders, including media (lead by AT)



good relationship / interaction with surrounding businesses/residences



proactive and reactive stakeholder support for the project



positive public relations and reputation protection for AT and Connectus



a successful project that continues to build a reputation with AT as a contractor of choice and a trusted construction advisor



open and transparent relationships across delivery teams, creating an environment where each group can share knowledge and can contribute to the overall solution, and



a team framework with clear role responsibilities wherein the team can effectively respond to and manage key stakeholder concerns.

3.6

EXPECTED OUTCOMES

The following is a summary of expected outcomes as a result of an effective CCPCCP: 

Strong relationships with key stakeholders



Positive interaction with neighbours



Robust information received to influence the Construction Environmental Management Plan (CEMP)and the Delivery Work Plans (DWP)



Effective Community Liaison Groups (CLGs)



Informed community

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

Informed road users



Informative and useful online presence



Positive media coverage



Reduced misinformation

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4 ROLES AND RESPONSIBILITIES Connectus and AT will work together in the following ways: 

During construction, all communications with local communities and stakeholders will be the responsibility of Connectus, in collaboration with AT.



AT will be responsible for communicating with the wider Auckland population.



Connectus will provide regular information and updates to AT on project progress.



All Connectus staff will be advocates for the project and receive ongoing public relations, issues, crisis and media training for the construction phase.



The project will be closely monitored to ensure stakeholder satisfaction.

The Connectus Communication and Consultation Manager and Connectus Project Manager will meet with the AT Communications Team regularly during the Project. Minutes from these meetings will be recorded in the project communications database. The key objectives of the meetings are to: 

address any contentious issues that may affect the reputations of AT and Connectus;



assist in facilitating a two-way flow of information between the project and stakeholders so that construction impacts and people safety can be optimally managed, and



monitor stakeholder satisfaction.

4.1

REPORTING HIGH RISK ISSUES

The Connectus Communication and Consultation Manager will report to the AT CRL Communications Team immediately about any high risk issues or concerns that will: 

be of interest to AT or Auckland Council;



have the potential to attract media attention;; and



present reputational risk to the project participants.

4.2

KEY RESPONSIBILITIES

The key responsibilities for each role involved in communications for this project are (contact details are provided in Appendix B): Table 2 Key Responsibilities – Auckland Transport

AT CRL Project Team Role

Name

Responsibilities

AT CRL Project Director

Chris Meale

 Providing strategic direction to all workstreams to provide an integrated approach to the delivery of the CRL.  Overseeing project planning, acquisition, design, constructability, procurement, stakeholder engagement, communications, programme and financial control.  Identifying and managing project risks and issues.

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AT CRL Project Team Role

Name

Responsibilities  Regular reporting to the AT Board, CRL Steering Group and Project Control Group.  Liaising with Auckland Council and other key stakeholders.

AT CRL Enabling Works Construction Manager

Scott Elwarth

 Performance oversight of construction.

AT CRL Communications Manager

Carol Greensmith

 Managing AT CRL communications and stakeholders.

AT CRL Communications Senior Public Affairs Advisor

Shonah Lindsay

 Supporting the AT CRL Communications Manager.

AT CRL Communications and Stakeholder Advisor

Holly Claeys

 Coordinating community open days and media events, and the CLG (refer to section 6.1 for further detailing relating to the CLG).  Supporting the AT CRL Communications Manager.

AT Principal Planner ECI

Richard Jenkins

 Main point of contact for implementation of, and compliance with CRL designation and resource consent conditions.

AT CRL Construction Safety Manager

Mark Durham

 Health and Safety regime for the CRL enabling works.  Being informed of all incidents, according to severity and time scales as outlined in the Health and Safety Plan for Connectus.  Reporting to the AT Rail Systems and Safety Assurance Manager.

CRL C2 Engineer to Contract

Roly Frost

 Contract management under NZS 3910 ie provide Engineer’s instruction to the Contractor

C2 Engineer’s Representative

Lucas Nikkel (Acting)

 Performance oversight of construction.

C2 Civil and Environmental Project Manager

Jenny Chu

 Contract management under NZS 3910 i.e. provide Engineer’s instruction to the Contractor

 Contract management under NZS 3910 i.e. provide Engineer’s instruction to the Contractor

 Coordinate different AT work streams to provide quality and timely client inputs and decisions.

AT CRL Enabling Works Traffic manager

Chris Bird

 Bus relocation project management.  Also AT CRL Project Manager for Downtown Shopping Centre redevelopment

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Table 3 Key Responsibilities - Connectus

Connectus CRL Project Team Role

Name

Responsibilities

Connectus Project Director

Chris Powell

 Connectus construction delivery within the joint venture.  Reporting to the Connectus Joint Venture Committee.  Building relationships through engaging and communicating with key stakeholders.  Building trust in the team’s capabilities by personally leading the process and providing expertise in specialist areas.  Alerting the Communication and Consultation Manager to stakeholder groups, individuals or issues that need attention.  Providing technical information and project progress/milestone information to AT for briefings and CLG meetings.  Leading the response to issues management and crisis management.  Ensuring that subcontractors adhere to the Connectus communication protocols and procedures.

Connectus Communication and Consultation Manager

Alan HowardSmith

 Main point of contact for anyone affected by or interested in the Project until the commencement of the construction phase of the project and the establishment of a 24 hour contact service.  Immediately reporting high risk issues to the AT Communications Team. See section 4.1 above.  Reporting weekly to AT on all key community relations and stakeholder management issues.  Working with AT to assist in communicating with all stakeholders.  Informing the community of project progress and likely commencement of construction works and programme.  Coordinating with key communications contacts at lead organisations associated with the CRL project, including AT, Downer Soletanche Bachy (construction contractor for the Britomart Transport Centre / Lower Queen Street component of the CRL enabling works), and Precinct Properties (Downtown Shopping Centre redevelopment).  Assisting in delivering communication activities to stakeholders as required.  Assisting AT CRL Communications with media enquiries.  Managing stakeholder enquiries and complaints.

Name

Responsibilities

Connectus Communications Team



Briefing the subcontractors at mandatory site inductions.

This includes the standards and requirements for community relations and protocols to follow when approached by a member of the public or the media.



Ensuring that subcontractors follow project protocols on

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Connectus CRL Project Team Role

Name

Responsibilities a day-to-day basis and that they behave appropriately in and around the site parameters.

Connectus Support Staff



A dedicated contact person will be responsible 24/7 for any public enquiries relating to the project.

AECOM Traffic Manager



Temporary traffic planning and traffic management.

Connectus Subcontractors



Directing all public and media enquiries to the Communication and Consultation Manager.

Identifying themselves as a member of the project team and the company they work for.

Using approved haul routes so that access to and egress from the site is undertaken with minimum disruption to the local community.

Parking only in designated project parking areas.

Working within approved construction hours.

Working within the conditions specified in the Permits to Notify.

Showing consideration for stakeholders and community members at all times while working on the project and when travelling to and from the project site.

     

4.3

REPORTING AND MEETING

AA high level of communication will be maintained between Connectus and AT. This is particularly important in relation to high-risk issues that may expose AT or the Council to adverse publicity, or that may have the potential to attract media attention.

The Connectus Communication and Consultation Manager will immediately report to AT CRL Communications on any high risk events or issues that significantly impact stakeholders, and each week on all other key community relations and stakeholder management issues. Connectus will use existing templates for weekly reporting.

4.3.1

Reporting Tools

The following reporting tools will be used as part of the communications process.

Table 4 Reporting Tools Tool

Responsibility

Description

Urgent Notifications

Connectus Communication and Consultation Manager

Immediately report any issues or concerns to AT CRL Communications when they may result in media interest or present reputational risk to the project participants.

Daily Face to Face contact

Connectus Communication and Consultation Manager

Report on work in progress and review of stakeholder satisfaction and upcoming work to identify communication requirements.

Weekly Report

Connectus

Provide information to AT CRL Communications and

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Responsibility

Description

Communication and Consultation Manager

Contract 2 project managers on all key community relations and stakeholder management issues including:       

details of ‘live’, ‘emerging’ and ‘horizon’ issues and mitigation strategies a breakdown of stakeholder meetings held and proposed for the following month a summary of enquiries and complaints received, agreements made and issues to be resolved a 12-week look-ahead of construction program and aligned communications activities potential media opportunities/risks any information published, and opportunities to promote construction milestones.

Fortnightly report

Connectus Joint Venture Committee

Report to the component partners of the Connectus Joint Venture is achieved through the Joint Venture Committee and in turn through the Project Governance Group.

Monthly meetings

Connectus Communication and Consultation Manager

Discussion and alignment of stakeholder issues, construction milestones and media opportunities.

Downer Soletanche Bachy Precinct Properties AT CRL Communications Team Bi-monthly meetings

Connectus Communication and Consultation Manager

Share knowledge, discuss issues resolution and best practice opportunities.

AT CRL Communications Manager AT CRL Communications Team Communications database

Connectus Communication and Consultation Manager

Record all communication and correspondence such as contact with owners regarding building condition surveys.

Project Meeting Minutes The database will interface with AT’s CRL databases. It will allow wider circulation of issues and resolutions, and improve customer service.

Contact Details for all Key Stakeholders, Notable Receivers (Auckland District Court is the only Notable Receiver in proximity to the works), Sensitive Receivers and Affected and Affected in Proximity Parties.

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5 STRATEGY 5.1

STRATEGY OVERVIEW: CONVERSATION LOCALLY; BROADCAST TO WIDER AUDIENCE

The communication and consultation programme (pre, during and post construction), aims to engage and inform the primary audience of local residents/businesses, affected/interested stakeholders and Albert Street users (drivers/passengers/pedestrians) about the Project before major construction commences. This will prioritise face-to-face interaction and access to information to ensure affected parties are aware of the project scope and effects, and feel confident in the ability of AT and Connectus to deliver the project with the least possible impact.

Once general information on the project has been disseminated, the immediate neighbours will be directly serviced at a detailed level by the appointed contractors.

A secondary audience of the wider Auckland population will be serviced through a predominantly online and electronic communications strategy. The key messages for this audience will be the benefits of the project and advanced communication of changes to road function to enable informed choice and to ensure travel-related information is readily available.

5.2

COMMUNICATION TOOLS

The following engagement tools will be utilised, with a preference for electronic media rather than printed material in keeping with CRL project sustainability goals.

Table 5 Communication Tools

Channel

Tool

Usage/content

Construction look-aheads

E-notices that provide advance notification of the proposed work activities and potential impacts. These are also an opportunity to seek clarification or provide feedback on potential impacts based on the residents or individual stakeholder’s situation. Topics will include:

Publications



key Project milestones



upcoming works



activities and their expected impact



major complaints, and



feedback.

Format and Distribution Specific consultation and engagement with identified affected parties, as required by the CRL designation and enabling works resource consents.

Individual building owners, first floor tenants, other major tenants, and residents’ group representatives will be contacted to go through the full constructability sequencing and the reasonably foreseeable impact upon them.

Letters

A one-page document to explain upcoming works, potential impacts or to address a particular issue with specifically targeted residents or

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Channel

Tool

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Usage/content stakeholders.

Distribution Letterbox or email according to the recipientâ&#x20AC;&#x2122;s preferences.

Information sheets

A one-page information sheet featuring details on a particular aspect of the Project. For example, extraction, dust and noise mitigation, and construction techniques.

Distribution Online or hard copy

FAQs and Q&As

Approved responses to frequently asked questions.

Internal newsletters

A document featuring construction progress and photos, team highlights and events. This acknowledges the good work and contribution of the wider team to the Project.

Distribution Email or online

Distribution Email or online Posters

Advertising construction activities, associated detours and disruptions Distribution Displayed at information stations, project offices and AT designated locations.

Reports

Weekly and monthly reports highlighting the key issues, current and planned communication and engagement activities and performance for the reported period.

Site coffee mornings

The site office at the former Chief Post Office building will attract a variety of social groups seeking information and presentations about the project during construction.

One-on-one discussions

One-on-one meetings with residents, businesses or organisations to address specific concerns.

Door knocks

Advising businesses of construction impacts that will particularly affect individuals or properties, particularly as part of the listed affected parties in the designation and resource consent conditions.

Project briefings

Regular update sessions with AT, business groups, government or transport operators informing them of project progress. These sessions are particularly useful for individuals and organisations associated with the project but who are not directly involved in day-to-day operations.

Media and VIP visits

Coordinated around key milestones, and managed in accordance with the media protocols. The visits will enable the communication of the project and its progress to the broader community. These events will be managed and directed by AT with the support of Connectus.

Key stakeholder

Site visits by key stakeholders and industry networks will provide

Face to face

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Channel

Telephone and email

Online

Signage/ hoarding

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Tool

Usage/content

tours

stakeholders with a greater understanding of the scale of the works.

Affected property owners and neighbours’ visits

Site visits in coordination with AT by directly-affected property owners and project neighbours. The visits will provide stakeholders with a greater understanding of the scale of the works and the reasons for some of the disruptions during construction.

0800 information phone line

0800 CRL TALK (275 8255) will be printed on all external and internal communications to encourage community members to call with any enquiries. The number is operational 24/7.

Project email address

Printed on all external and internal communications to encourage community members to email with any enquiries.

AT website

Connectus will provide AT with information for its dedicated project page on the AT website. This will include works alerts, and information about road detours and disruptions (temporary traffic management measures and permanent changes to road networks and layouts). It will also provide construction progress photos and updates including information on key Project milestones. Community members will be directed to the website for project updates.

eNews

Connectus will use eNews to advise registered stakeholders of Project milestones. This will also be used to advise temporary traffic management measures and permanent changes to road networks and layouts.

Email inbox

The community will be encouraged to contact Connectus with any concerns and feedback via the project email address. The email inbox will be an essential mechanism for capturing community feedback and enabling community members to contact the team at a time which is convenient to them.

Video and photography

A photographic and video record of construction activities and key events will be maintained and incorporated in a range of communications materials and public displays. Wide distribution of these images will ensure that stakeholders feel involved in the project.

Time lapse photography

A camera will be established to capture footage for use on websites, limiting the need for frequent visits to the work site. It will ensure that the public are able to view the complexity of the works being performed.

Signage

Project signage, hoarding and detour signage will be produced to show traffic detours and changes to bus, cycle and haulage routes. The signage will be supplementary to AT’s signage and produced in accordance with AT’s branding guidelines. It will: 

help the community to understand why the works are being performed and by whom;



provide the public with directional and safety information, particularly during bicycle and pedestrian path disruptions;; and



provide information about transport detours (including temporary traffic management measures and permanent changes to road

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Channel

Tool

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Usage/content networks and layouts).

Print (papers)

Print media will be used to communicate significant impacts such as road closures and detours, and advise of upcoming community information sessions.

Radio announcements

Radio announcements will be used for significant changes such as major disruption to services and road detours.

Community partnerships/ strategy

Connectus is committed to becoming an integral member of the neighbouring community, forming relationships and leaving a legacy which will last beyond the duration of the project.

Feedback forms

Feedback forms will be made available at all information sessions.

These will encourage the community to comment on whether they feel that they are being kept up-to-date on progress and voice concerns.

Connectus will review these comments and modify engagement and communication techniques to best meet the needs of those stakeholders.

Surveys

Stakeholder surveys will be performed to better understand stakeholder expectations and experience. Connectus will review these comments and modify engagement and communication techniques to best meet stakeholders’ needs.

Monthly reporting

Monthly reports will be used to identify issues and areas for improvement, especially in relation to engagement techniques and the effectiveness of communication materials.

Advertising material

Partnerships

Feedback / awareness

5.3

BRANDING AND COLLATERAL

All communication materials and signage developed will adhere to the AT Branding Guidelines. The Branding Guidelines are available from AT upon request.

5.3.1

Requirements

Connectus is required to: 

communicate the requirements of the Branding Guidelines to the wider project team, and



ensure that the brand and reputation is successfully promoted during the delivery of the project.

All material provided will meet AT corporate branding requirements (see www.atat.govt.nz). In particular, Connectus will not use the AT trade mark, service mark, logo or other brand identifier without the prior written approval of AT. Connectus will, if required by the Principal, use AT brands in any signage, correspondence or other documentation relating to the contract. Any use of the AT brand will be for this contract only.

Branding will be applied consistently across all applications on the project, including:

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

project name



approved logo



colour palette and layout standards



typeface



graphical elements



site apparel/office uniforms



approved business card and email signature format



standard templates for documents and other communication materials, and



approval processes.

The CRL is AT’s number one project. The overall AT branding will be supported with any constructor brand, which will be used to provide a local and dedicated community face for the appointed construction delivery team.

Guidelines for all project collateral will be in line with AT standards to ensure consistency. While the CRL sits with a busy city environment, many of those interested in the project and in particular its effects on the use of city roads may live beyond the project area. The focus will be on electronic communication while recognising that not everyone has access to this medium. Postal or hand delivery methods will be used where the need is identified. Channels will include: 

Website

The project/AT website will be at the heart of the communications approach, with the aim of promoting it as a one-stop-shop for vital and interesting information for both the affected community and a wider audience. It will provide a facility for people to sign up for email updates.

Contact details for the CRL including freephone and email will be provided on the Auckland Council website as well as a link to the CRL project site. 

Newsletters

Project newsletters will be produced at least quarterly during construction and generally, sent electronically to the project stakeholder database which will grow as the project proceeds. A sign up facility will be provided on the project website. Printed material is not proposed as part of AT’s commitment to sustainable business practice. 

Open Days

Community open days/showcases or similar are planned annually for wider audiences to find out about the project and meet project staff. Where relevant, these will be coordinated with adjacent council/AT projects. 

Social media

The project will also have a complementary online presence on YouTube, Facebook and Twitter.

Presence on social media will reflect AT guidelines. 

Project signage

Located throughout the project area in high traffic areas, signage will be located ahead of the works to promote the project’s information channels including freephone and to advice of progress. All signage to be ‘on brand’ (AT/constructor). Signage may be backed up with people on the spot at key crossings to assist pedestrians.

At the construction sites there will be an opportunity for signage to provide additional general information about the project and its benefits. Each site will also have available a copy of this

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CCPCCP (including any updated versions), the Construction Environmental Management Plan and Delivery Work Plans. 

Advertising

Advertising will be required prior to commencing construction for milestones and for activities with major impacts on traffic movements/access. Advertising channels include:

5.4

o

Print media

o

Radio

o

Posters

o

Social media/ twitter

IDENTIFYING AND COMMUNICATING WITH KEY STAKEHOLDERS

Connectus recognises the range of diversity amongst the stakeholders and their level of interest and involvement. While large segments of the community or particular groups have similar interests and issues, there are also specific individuals and groups with unique or individual needs. This includes those from culturally diverse backgrounds.

We commit to fully understanding our stakeholders and the community we are working within, their expectations and communication needs.

5.4.1

Liaising with stakeholder groups

Connectus team members will be responsible for maintaining clear lines of communication between key stakeholders, Connectus and AT. Connectus is required to: 

liaise with key contacts within the stakeholder groups, and



ensure they are kept fully informed about the CRL work that is being carried out.

5.4.2

How we will communicate and consult

To ensure the level of communication with stakeholders and affected community groups is effective, we will use a number of different communication channels. These are described more fully in the ‘Communication Tools’ section of this plan. They include a wide range of engagement methods within the following channels: 

Publications



Telephone and email



Online



Signage



Advertising material



Partnerships



Feedback forms and awareness surveys

5.4.3

Parties affected by the project

There are a large number of stakeholders associated with the CRL enabling works. Details of the different types of stakeholder and the contacts details for each are provided in Appendix A.

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Owners All property owners within the CRL designation have been identified using the Auckland Council rating database. Those adjacent to the construction sites will be identified similarly. Where contact details (other than postal) are unknown to the project, owners will be contacted via post and asked to provide their ongoing details, preferably email and also the contact details of any occupiers of premises they own.

They will be provided with the contact details for the CRL including phone, email post and website where they will be able to sign up for information and updates Occupiers/Residents Where information regarding occupiers was not forthcoming, they have been identified by project staff walking the route and noting all occupiers and gathering ongoing contact details, such as email. AT has also sought information and assistance from the relevant business associations and the Auckland Chamber of Commerce and Industry to complement this.

During the life of the Project this process will be repeated to capture changes in occupiers. Changes to owners will be captured through the rating database.

AT will continue to work with the Chamber of Commerce and from its existing database, understand more about the relevant affected businesses. AT will utilise the business associations and Chamber as conduits for two way information gathering and dispersal to and from members and the project team.

Where agreed, AT will use their existing communication channels. They will also provide the project team with a useful touchstone in the business community.

Submitters The contact details of stakeholders listed specifically in the project conditions have been identified through their submission contact details or through direct contact. AT has an existing relationship with many of them as a result of the earlier consultation and planning processes.

These contact details form the basis of the project’s email database to be used as the prime method of distributing information relating to construction, hours of work, material changes, effects on the road network, changes to street layouts, etc.

Others AT has existing email/text/web systems in place to communicate with public transport and road users in Auckland and these will be utilised where the CRL construction impacts on bus and other transport services.

Communication and consultation will generally be by email, phone and through the Community Liaison Group established for the enabling works. With organisations, companies and body

corporates communication will be by email, unless meetings or alternative methods are requested.

Network Utilities The Albert Street cut and cover works require the relocation of a number of existing network utilities.

The affected utilities are owned by the following Network Utility Operators (NUOs): 

Chorus



Vodafone



Vector Gas, Vector Power, and Vector Communications

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

Watercare



Auckland Council – Stormwater Unit



CityLink



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The proposed cut and cover works and associated network utility relocation and protection works were discussed with the above NUOs through a series of meetings, workshops and communications between June 2015 and March 2016 (with discussions ongoing). AT, Connectus and the NUOs have held a series of collaborative workshops where drawings showing the proposed CRL works have been overlaid with utility assets. Based on the outcome of these discussions the detailed civil design for the cut and cover works, and utility works in particular, has been agreed with the NUOs. The NUOs are satisfied that they can continue to meet their operational requirements during the CRL construction works.

The proposed utility works are described in detail in the Construction Environmental Management Plan (CEMP) for the Project (refer Sections 2.2.3, 4.3.1 and Appendix M of the CEMP).

Engagement with the NUOs will be ongoing during construction, with the objective of ensuring appropriate protection of utility assets and the ability to meet operational requirements at all times (refer Section 6.2.3 of this CCP).

Auckland Council Parks Department Connectus is required to engage Auckland Council Parks Department regarding works to be undertaken to any trees on public land located within the works area, including how trees not being removed, or in close proximity to the surface designation footprint where works are occurring, will be protected.

Further detail regarding communication with Auckland Council Parks Department is provided in the Trees and Vegetation DWP.

Heritage New Zealand Pouhere Taonga (HNZPT) For the purposes of applying for the necessary Archaeological Authority for the CRL enabling works, extensive consultation has been undertaken with the HNZPT Regional Archaeologist. Refer also to section 3.10 of the Historic Character Delivery Work Plan.

Emergency Services Connectus has a requirement to inform emergency services of any relevant effects prior to the commencement of each construction stage. In particular this should include any changes to traffic movements around the construction site.

Emergency services which have been engaged are: 

New Zealand Police



New Zealand Fire Service



St John Ambulance



Mines Rescue Service

5.4.4

Identifying additional people affected by the project

Additional people affected by the project will be identified through complaints and enquiries recorded in the Customer Response Management system (CRM), email contacts to the site, one-on-one

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discussions with the community, and from media impact. The primary database of all people affected will be the AT CRM. A sample of occupants of the major multi-storey buildings affected will be shown the constructability sequence and impacts. This will be done through one-on-one engagement in accordance with the Social and Business Disruption Management Plan. It is not intended that all occupants of all buildings will be communicated with directly.

5.5

COMMUNICATION CHANNELS

Day-to-day communications and stakeholder-liaison protocols will be delivered using a variety of channels, with differing frequencies.

A milestone-oriented strategy will see specific events and communications tailored around the projectâ&#x20AC;&#x2122;s construction programme. Detailed communications strategies will be developed around these milestones. An indicative programme is shown below: Figure 2 Indicative Communication Programme

2015 Dark blue indicates pre construction period (complete)

2016/17

2018/19

2020/21

2022/23

Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4

CLG 1- enabling works Other CLGs Manawhenua forum Utilities forum AT call centre Free-phone operational Website update Signage on site Social media activity Fortnightly project area e-updates E-Newsletters Community event/ open day

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6 PROTOCOLS, PROCESSES AND CONTACT DETAILS 6.1

COMMUNITY LIAISON GROUP (CLG)

The establishment of a Community Liaison Group (CLG) is one of the key consultation tools required by the designation and resource consent conditions for the CRL. A CLG has been established for the CRL enabling works. The works CLG is a key mechanism for reflecting community concern and interest, and communicating the programme to the community’s most affected parties.

AT has been holding CLG meetings at least every two months prior to construction commencing for the CRL enabling works, and will continue to do so every month during construction of the Project (unless otherwise agreed by AT and the CLG). Records of the meetings are published on the project website.

The meetings include representatives from AT and the construction contractor, and at the time of the CLG being established membership was open all parties affected by the Project 6.1.1

CLG Purpose

The purpose of the CLG is to: 

Provide a means for delivering regular updates on project progress;



Monitor the effects of the project on the community;



Enable opportunities for concerns and issues to be reported to and responded by AT;



Provide feedback on the development of the CEMP and Delivery Works Plans (each of the DWPs documents comments received from the CLG and how these have been responded to);



Propose potential joint initiatives to AT for the Property Management Strategy regarding interim use of properties and vacant land acquired for the CRL;; and



Conduct an annual survey to inform any changes needed to the CCP to ensure customer satisfaction.

6.1.2

Requirements

As required by the designation and resource consent conditions, representatives of local residents and businesses as well as named parties were invited to join a CLG for the CRL Britomart to Wyndham Street enabling works. The CLG for the enabling works was established in February 2015 and has met regularly throughout the pre-construction process.

The CLG’s role is to: 

Ensure that community interests are identified and recognised through the construction process and through feedback on the development of the CEMP, DWPs and management plans for issues such as traffic, access, noise vibration, heritage, social impacts, urban design, landscape, station plans and specifications addressed in the ISCA document regarding community health and wellbeing. The draft CEMP, DWPs and management plans were provided to the CLG for review and presented at a series of CLG meetings during

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October – December 2015. In addition to comments received at the meetings, the CLG was given at least 10 working days to provide feedback on each of the draft working documents. 

Facilitate a two-way flow of information between the project and all sectors of the surrounding communities, on project timeframes, property acquisition and management processes and advance notice of significant change or milestones, so that construction impacts and community safety can be better managed.



Provide a regular forum through which information about the project can be provided to the community, effects can be monitored, and an opportunity for concerns or issues to be raised and responded to and for joint initiatives regarding property management to be considered.

The CLG provides the community with a voice to ensure key issues identified through the consenting process are given due and ongoing consideration. Membership of the CLG includes representatives of AT and Connectus. Connectus has provided AT with information and presentations for the CLG meetings held to date (particularly in relation to preparation of the CEMP, DWPs, and management plans). Other members of the CLG include representatives from: 

affected property owners and occupiers



CBD Residents Advisory Group

6.1.3

Process

The process for coordinating CLG meetings is set out below.

Table 6 CLG meetings coordination

Stage

6.2

Description 1

AT CRL Communications staff liaise with the Connectus Communication and Consultation Manager regarding meeting dates and venues. Outside of and during construction. The venue is usually the AT CRL project office.

2

The Connectus Communication and Consultation Manager provides administrative assistance as required, in particular ensuring that specialists are ready and rehearsed for technical presentations to the Community Liaison Group.

3

Connectus workstream managers provide (where practicable) any documents requiring feedback from the CLG.

4

AT CRL Communications staff take notes and carry out actions required. The contractor will makes changes to specific management plans as a result of feedback received.

5

AT CRL Communications staff keep a record of the meetings and publish the minutes on the project website.

STAKEHOLDERS AND AFFECTED PERSONS

The designation and resource consent conditions identify a range of stakeholders in relation to the CRL project, and require the identification of directly affected and affected in proximity parties for the Project. A full list of these identified stakeholders is provided in Appendix A. Connectus has been required to undertake communication and consultation with a range of Stakeholders, during the preparation of the CEMP, DWPs and Management Plans.

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The following DWPs are required under the CRL designation conditions: •

Transport, Access and Parking

•

Construction Noise and Vibration (including Site Specific Construction Noise and Vibration Management Plans)

•

Historic Character (Built Heritage and Archaeology)

•

Trees and Vegetation

•

Contamination

•

Air Quality

•

Social Impact and Business Disruption

•

Urban Design– not included within the CEMP that has currently been prepared for the Albert Street cut and cover works. An appropriate urban design treatment is still being developed for the public realm, and an Urban Design DWP will be submitted to Auckland Council prior to the Albert Street re-instatement works commencing.

•

Public Art DWP – not included within the CEMP as there is no public art located within or in close proximity to the footprint of the Albert Street cut and cover works.

The following Management Plans are required under the resource consents for the CRL enabling works: •

Contaminated Soils Management Plan (discharge permit R/REG/2014/5435)

•

Air Quality Management Plan (discharge permit R/REG/2014/5437)

•

Erosion and Sediment Control Plan, including a Chemical Treatment Management Plan (land use consent R/LUC/2014/5430)

•

Groundwater and Settlement Monitoring and Contingency Plan (water permit R/REG/2014/5432)

•

Industrial and Trade Activities Environmental Management Plan (discharge permit R/REG/2014/5436).

A combined DWP and management plan has been prepared for contaminated soils and for air quality.

Connectus is required to continue to will work closely with the project delivery teams to monitor construction progress and identify activities that may impact on stakeholders. This includes helping delivery teams understand activities that may cause particular concern to the community, such as activities in proximity to businesses and culturally and environmentally sensitive sites.

The ‘Communication Tools’ detailed in Section 5.2 provide a framework to continue to communicate with stakeholders and the community. In addition to the general communication and consultation protocols which will be implemented during the works, the following sections outline the stakeholder specific protocols which are to be implemented.

6.2.1

Permit to Notify

Project delivery teams who are planning works that impact on stakeholders, including but not limited to construction activities outside normal work hours (including weekends (Sunday) and public holidays), exceedance of the Project noise limits or exceedance the Project vibration limit, are required to inform the Connectus Communication and Consultation Manager in advance. This will ensure timely preparation of construction notifications, with the affected surrounding community being notified at least 24 hours in advance.

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A Permit to Notify (PTN) will be used to facilitate internal approvals for works that are likely to have an impact on stakeholders. This provides a way to activate communication about potential impacts on stakeholders and ensures that notification timeframes can be met.

6.2.1.1

The Permit to Notify process

The communications process is set out in the following table: Table 7 Permit to Notify Process

Stage 1

Responsibility

Description

Delivery team members

Submit a Permit to Notify (PTN) to the Connectus Communication and Consultation Manager in advance of the works.

The PTN will include:  

identification of scheduled works, and details of works including:     

2

3

AT Enabling Works Construction Manager (C1 & C2)

description of the works anticipated impacts as a result of the works description of any mitigation measures employed times and duration of the works, and contact details for enquiries.

Signs off the PTN

Connectus Technical Team Member

Where notifications contain technical content, the relevant Connectus team member approves the content prior to sign off.

AT CRL Communications Manager

Approve construction notifications prior to distribution to stakeholders affected by the particular works.

Connectus Communication and Consultation Manager 4

AT CRL Communications Manager

Provides a copy of construction notifications affecting access to railway and bus stations to target organisations who have agreed to be contacted.

These may include:  

5

Connectus Communication and Consultation Manager Connectus Environment and Sustainability Manager

6

6.2.2

Connectus Communication and Consultation Manager

Police and emergency services Refuse collection services

Communicates to AT CRL Communications Manager the construction impacts on stakeholders. Any project contractual implication to be dealt with via Contract 2 Project Manager through the contract mechanism.

Communicates by email to building owners, ground floor tenants and Body Corporate representatives of the date, time, and expected duration of the exceedance.

Kaitiaki or Mana Whenua Forum

A CRL mana whenua forum was established in 2012 for the purposes of undertaking kaitiakitanga responsibilities associated with the project. The forum comprises those mana whenua groups who

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expressed an interest in being involved in the CRL project and its related activities. Eight mana whenua self-identified their interest in CRL and are currently part of the forum: 

Ngāti Maru



Ngāti Paoa



Ngāi Tai Ki Tāmaki



Ngāti Te Ata Waiohua



Ngāti Whātua o Ōrākei



Te Akitai Waiohua



Te Kawerau a Maki



Ngāti Tamaoho

Regular hui have been held and will continue to be held at a timing to be agreed which at the date of this plan is monthly with intermittent workshops to cover discrete pieces if work. The Mana whenua forum will continue to address matters such as: 

Urban Design Framework and principles



CEMP and DWPs



Built heritage



Archaeology, including assistance with discovery protocols



Koiwi and artefact discovery



Cultural induction for contractors



Cultural monitoring



Ongoing provision of mātauranga Māori input.

6.2.2.1

Requirements

Connectus is required to: 

Provide AT with information and attend the hui if required,



Follow the protocols for recovery and preservation of artefacts, koi iwi, and other items of interest to Maori discovered during construction. These protocols are identified in the Archaeology Section of the Historic Character Delivery Work Plan; and



Ensure that all staff are given a cultural induction, in accordance with iwi guidelines.

6.2.3

Network Utility Operators

Ongoing communication and consultation will be undertaken with Network Utility Operators (NUOs) during construction as follows.

6.2.3.1

Material changes affecting Network Utilities

Where a material change is identified that affects network utilities, then the following process will be adopted: (i) AT will contact the relevant NUO to organise an on-site meeting in conjunction with Connectus. (ii) If the change is subsequently agreed on site, then the relevant construction and/or as-built drawings will be revised.

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(iii) If the change cannot be agreed on-site, then a meeting will be held between AT, Connectus and the relevant NUO Project Manager to identify a mutually agreeable outcome.

6.2.3.2

Section 176(1)(b) RMA Approvals

(i) The relevant NUO will identify the scope of work required to be undertaken, including location and timing. (ii) The AT CRL Utilities Manager and Connectus will meet with the relevant NUO Project Manager to discuss the scope of work, programming, and physical interface with the CRL construction works. Based on this discussion, AT will determine whether or not the proposed utility works would ‘prevent or hinder’ construction of the CRL (and whether AT is able to give written consent to the utility works). Wherever possible, a mutually agreed ‘work plan’ will be developed that allows necessary utility works to proceed in a way that does not hinder construction of the CRL (particularly in the case of maintenance and urgent repair works).

6.2.3.3

Supplementary Authorisations

(i) Depending on the circumstances, the relevant NUO or AT will identify what authorisations are required. (ii) If the proposed utility works are not related to the CRL project, then the NUO will be responsible for obtaining any necessary authorisations (including resource consents where required). (iii) If the utility works are required to facilitate construction of the CRL project, then the AT CRL Utilities Manager and Connectus will meet with the relevant NUO Project Manager to identify an appropriate design and construction methodology for the works and confirm the authorisations required. AT will be responsible for obtaining any necessary resource consents.

6.2.3.4

Inspection and final approval of works by Network Utility Operators

(i) Upcoming inspection, testing, and commissioning works will be identified at weekly meetings between AT, Connectus and the NUOs. (ii) Connectus will arrange necessary site inspections directly with the relevant NUO Project Manager. (iii) If the inspection passes, then the NUO will sign off the work package. (iv) If the inspection fails, then the AT CRL Utilities Manager (or delegate) and Connectus will work together to identify the appropriate remedial action and a re-inspection will be organised with the NUO. 6.2.3.5

Ongoing Communication and Consultation

During the utilities phase of CRL construction works there will be regular on-site liaison between Connectus and the NUOs. This will generally be undertaken by way of ‘tool box’ meetings at the start of each day, complemented by weekly meetings between AT, Connectus and the NUOs. The purpose of the weekly meetings is to plan in greater detail for upcoming utility works in conjunction with other aspects of the CRL construction works – e.g. temporary traffic management.

6.2.3.6

Review of Management Plans

The CEMP and Delivery Work Plans for the CRL Albert Street cut and cover works will be reviewed at least annually, or as a result of a material change to the Project, or to address unforeseen adverse effects arising from construction or unresolved complaints.

AT will inform the NUOs of any such reviews, and will actively engage with the NUOs where a material change to the Project has implications for network utilities or the review is required in order to address unforeseen effects or unresolved complaints relating to the utilities aspect of the Project.

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Coordinating projects

A high degree of coordination is required with various other projects that will be undertaken in the downtown area at the same time as construction of the CRL enabling works. AT will lead the coordination process (with assistance from Connectus) for these projects to minimise adverse effects and maximise efficiencies.

6.2.4.1

Responsibilities

Connectus is responsible for the integration of communications between the various projects to ensure that a culture of ‘no surprises’ exists between Connectus and AT’s CRL team AT is responsible for liaising with Auckland Council and its other Council Controlled Organisations (CCOs), and private sector developers in relation to these other projects. This will ensure there is a common face to the public about the broader redevelopment of Auckland’s Central Business District.

At a political level oversight is provided by the Council’s Auckland City Centre Advisory Board. This has a number of entities represented on it. Its mandate for oversight includes: 

City Rail Link



Light Rail



The AT Metro Bus Network



Cycleways



Public Open Spaces



Ports of Auckland

Section 3.7 of the Transport, Access and Parking Delivery Work Plan identifies the public and private sector projects that will coincide with construction of the CRL enabling works.

6.2.5

Street Trees

Connectus has consulted Auckland Council Parks Department during the development of the Trees and Vegetation DWP, particularly in relation to the removal of street trees and protection of retained street trees.

6.2.5.1

Requirements

Connectus is required to: 

Engage Auckland Council Parks Department and iwi regarding mitigation planting



Provide Documentation of the input from the Auckland Council Parks Department with regard to tree species / vegetation selection, tree pit construction and positioning of replacement trees.

6.2.6

Emergency Services

Connectus has undertaken ongoing consultation with Fire, Police and Ambulance (in particular fire service) regarding their specific operational requirements in relation to the CRL project. As a result of this the following measures have been adopted: 1. An Intelligent Transportation System (ITS) (specialised signage with on demand flashing lights) and management plan developed to enable clearance of the service lanes to allow contra-flow use of the road network by fire tenders in an emergency.

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2. The service lane has been widened and spaced for turning into side roads (Mills Lane and Swanson Street East), eased to allow for large fire tenders and the deployment of outrigger arms for aerial appliances.

3. The structural design of the general traffic and construction decks has been adjusted to allow for the point loads of the aerial appliance outriggers. Similarly, a reinforced concrete beam will be installed in the footpaths on both sides of Albert Street to allow for outrigger point loads as well.

The major aspects of these requirements are not to interfere with the scene of an accident involving serious harm other than to prevent further harm; and provide assistance to the emergency services at their direction.

Further details for emergency service procedures and movements have been established in coordination with emergency services (outlined in 4.19.2 of the TAP DWP).

6.2.6.1

Requirements

Connectus is required to: 

Undertake a test of the emergency response plan, which will be held early during the appropriate stage and Fire and other emergency services advised of on-going changes to traffic layout and works progression through regular liaison.



Communicate the traffic management procedure which is to be implemented during the installation phases and ensure it has been arranged to allow for emergency access afterhours and will allow for emergency co-ordination after construction hours.

6.2.7

Heritage

Communication and consultation with key stakeholders has been undertaken in relation to the development of the Historic Character DWP and protocols which will be implemented in relation to effects on heritage and archaeology. In particular the following stakeholders have been engaged: 

HNZPT



AC Heritage Unit



Mana Whenua



CLG.

6.2.7.1

Requirements

Connectus is required to: 

Communicated information on any archaeological discoveries during the course of works to Auckland Council Heritage Unit, HNZPT and Mana Whenua



Contact HNZPT, iwi and the police in the occurrence the ko iwi (human remains) are discovered during the course of works.



Provide A written summary report will be provided by the project archaeologist to AT, HNZPT, AC (Heritage Unit and Consent Monitoring officer) and Mana Whenua within 20 days of the completion of monitoring.



Maintain regular updates (via the appropriate communication tools detailed in section 5.2) with regard to archaeological findings and monitoring.

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6.2.8

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CEMP Review

Feedback and inputs will be sought from directly affected and affected in proximity parties in relation to any update of the CEMP (including sub-plans) undertaken as per Section 5.7 of the CEMP. Draft revisions of the relevant CEMP and/or sub-plans will be provided to directly affected and affected in proximity parties, with a timeframe of no less than 10 working days for these parties to provide any feedback and requested inputs.

6.3

NOTABLE RECIEVER

CRL designation Condition 16.1 requires that communication and consultation is undertaken, as soon as reasonably practicable (and at least once following confirmation of construction timing and methodology), with any Notable Noise and Vibration Receivers located within 100 metres of the designation footprint. The only notable receiver in relation to the works is Auckland District Court.

The template for keeping a record of communication and consultation with Notable Noise and Vibration Receivers is provided in Appendix D of the Construction Noise and Vibration DWP (CNV DWP). On-going communication and consultation will be undertaken with notable noise and vibration receivers throughout the duration of construction occurring in the vicinity. This communication will be reported back to the “key contacts” (see designation Condition 13) and the Auckland Council Consent Monitoring officer for their review and confirmation of any further action to be undertaken.

The Communication and Consultation Manager for the Project has a key responsibility to keep the community informed of construction activities. The following methodology sets out best practice communication to the community with regards to Noise and Vibration generated by the Project.

Further detail on communications procedures for the Project is provided in the Communication and Consultation Plan.

As a requirement of Condition 16 of the CRL designation, Site Specific Construction Noise and Vibration Management Plans (SSCNVMP) has been prepared for Auckland District Court (as a notable receiver).Connectus and AT have undertaken extensive engagement with the relevant NNVR in the development of the respective SSCNVMP. The SSCNVMPs are provided as part of the Construction Noise and Vibration DWP. The SSCNVMPs provide further detail regarding the specific consultation undertaken with the affected receivers in the development of each plan.

6.4 6.4.1

PUBLIC ENGAGEMENT Public Enquiries

AT has an established call centre number for inquiries. For the CRL project, this line connects to a dedicated line direct to the project’s communications staff. This will remain in place.

In addition, access to a member of the project team is available 24 hours a day, 7 days a week at the free phone number:

0800 CRL TALK (275 8255)

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This number will be available from May 2016 and by will be promoted to owners, occupiers, businesses and affected stakeholders before construction commences. This number will feature on all project signage, communication material, Project, AT and AC websites, and other collateral.

6.4.1.1

Requirements

Connectus is required to: 

Identify the free phone number on all project advertising and collateral;



Allocate a team member responsible for answering the free phone at all times. They must be able to actively respond to issues, enquiries and emergencies;; and



Record all enquiries, requests for information and complaints.

6.4.1.2

Process

The process for managing enquiries or complaints via the 24/7 Helpdesk is set out below.

Table 8 Enquiries or complaints process

Stage

Description

1

The Connectus communication team member receives an enquiry or complaint.

2

The communication team member contacts: 

Alan Howard-Smith, the Connectus Communication and Consultation Manager, if the issue is about the construction activity, or



Carol Greensmith, the AT CRL Communications Manager, if it is a media enquiry, political enquiry, or enquiry about the costs, benefits or strategic fit of the project.

3

The Connectus Communication and Consultation Manager or AT CRL Communications Manager responds in writing to the communication team member as quickly as possible.

4

The communication team member contacts the enquirer with the response, unless it relates to a media or political enquiry, or an enquiry about the costs, benefits or strategic fit of the project – in which case the AT CRL Communications Manager will respond.

5

The communication team member determines whether the enquirer is satisfied with the response, including any mitigation action taken if it is a complaint.

6

The communication team member responds with further information or action as required.

7

For construction related complaints, the communication team member determines if a specific mitigation response is required.

If so, they refer to the specific Management Plan (e.g. Traffic, Noise and Vibration, Contamination, etc.), and contact the relevant responsible person or site supervisor.

8

6.4.2

Connectus Communication and Consultation Manager will conduct surveys every six months to determine levels of satisfaction with the process of communication responses.

General Enquiries

In addition to the free phone number, enquiries from the public may be received by email, in writing or from face to face contact. All such contacts will be recorded in the AT communication system.

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Requirements

Connectus is required to ensure that the Project construction team is well briefed to respond to any enquiries, and the site supervisor is present on site during working hours and is able to actively respond to all issues, enquiries and emergencies.

6.4.3

Process

The process for managing public enquiries is set out below.

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Figure 3 Public Enquiries Process

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Response Timeframes

Table 9 Public Enquiries/Complaints Response Timeframe

Enquiry channel

Response timeframe

Written correspondence (letters)

Within 5 working days of receipt.

Written correspondence (e-mails and faxes)



Acknowledged on day of receipt.



Resolved within 2 working days, unless there are significant claims for damages or escalations due to scale or complexity (eg.

Health and Safety investigation)



Within 2 hours of the same working day during business hours of 8am to 6pm.



Within 24 hours for calls received outside of business hours (unless the call relates to an ‘emergency’ situation requiring immediate action).

0800 project information line calls

6.4.3.2

Contacts

Table 10 Work Areas Contacts

Area of responsibility

Contact

Trenching

Hugh Robinson Connectus Construction Manager 021 171 3839 hugh.robinson@mcdgroup.com

Engineering

Bob Mawdsley ECI Project Director 021 765 861 bob.mawdsley@mcdgroup.com

Environmental Controls

Alasdair Mawdsley Connectus Environment and Sustainability Manager 021 240 4153 alasdair.mawdsley@mcdgroup.com

Emergency contact for urgency or large scale issues

Chris Powell Connectus Project Director 021 596 036 chris.powell@mcdgroup.com

6.4.4

Open Days and Media Events

AT will, from time to time, hold open days and media events during construction of the Project.

Connectus will assist with preparation for these events and attend the events as required. Open days and media events allow the wider community to find out about the Project and meet project staff.

6.4.4.1

Requirements

To help AT prepare for the open days and media events, Connectus is required to: 

Brief its staff, AT Personnel and any other contractors;



Make available senior members of its team;



Collate presentation material;

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

Contribute to a report on any issues raised;; and



Provide any related information and material to Holly Claeys, the AT CRL Communications and Stakeholder Advisor. This is required at least two weeks in advance of each open day or media event.

6.4.4.2

Materials checklist

If needed, Connectus will provide the following material to AT CRL Communications: 

Large scale wall maps



Display boards



PowerPoint presentations, and



Equipment if needed.

6.4.4.3

Schedule of events

The table below shows the current schedule of events Table 11 Indicative Event Schedule

Date

Event

June 2016

Media event with the Mayor of Auckland to publicise the start of the works.

Last week of March 2016

Open Day

6.4.5

Newsletters, brochures, website and social media

The AT CRL website is the heart of the project’s communications strategy. It is a ‘one-stop-shop’ for vital and interesting information for both the local community and a wider audience. It will also have links to other information produced by AT which includes newsletters, brochures and social media posts.

6.4.5.1

Requirements

Connectus is required to provide information to AT CRL Communications that can be used for the CRL website and newsletters. The type of information required and the contact details for each media channel is set out in the table below.

6.4.5.2

Timeframe

Information is required on at least a quarterly basis and sometimes daily or weekly for social media.

For social media very fast turnaround times may be required. Some of the information will be sourced from the Connectus project progress reports.

6.4.5.3

Media channels

Table 12 Media Channels

Channel

Details

Information provided by Connectus

Website

As the hub of communications for project information, AT’s CRL website will provide:

The Connectus Communication and Consultation Manager will provide the AT CRL Communications Manager with the following information:



facility for people to sign up for email, Facebook and Twitter updates

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Channel

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Details

Information provided by Connectus





   

the freephone number: 0800 CRL TALK (275 8255) contact details for the CRL and a link to the CRL project site record of Community Liaison Group meetings media articles and releases, and CCPs relating to the project.

  

project information as required (including provision of early information on key Project milestones). content, stories and photos of project progress and experiences. photos of individuals to provide a human face. information for specific constructability stories.

Social Media

Online presence on YouTube, Facebook and Twitter.

AT CRL Communications responsibility.

Industry Specific Media

Industry magazines

  

Newsletters

AT CRL Communications will produce electronic project newsletters quarterly which include content, stories and photos of project progress.

Photos of individuals working on the project will provide a human face to the work.

6.5

 

Content, stories and photos of project progress and experiences.

Photos of individuals to provide a human face.

Technical specification stories.

Consistent AT CRL branding.

Information to be provided to AT well in advance of printing for editing and content control.



COMPLAINTS

Complaints will be dealt with in a responsive manner so that stakeholders feel their concerns are being heard and addressed. This approach is designed to develop a relationship of trust and reliability between the community and project team.

The project will be contactable 24/7 through the freephone number which will be managed by the contractors.

When a complaint is received, either electronically or via telephone, acknowledgement shall be provided within one working day of receipt of the complaint by Connectus. Where possible, a full answer will be provided the same day. Where the complaint demands a more detailed response, this will be provided within two working days.

When a complaint is received by any member of the project team, details of this shall be forwarded to the communications team. On receipt of this information, the manager / team shall contact the complainant / enquirer directly and follow the protocols outlined above.

Details of all complaints are to be recorded and maintained by the contractor in a stakeholder database. The database will have the facility to raise and close out ‘actions’. Each month a record of activity will be printed out, to ensure all actions have indeed been closed out. Environmental complaints will be managed in a manner consistent with the relevant CEMP process.

A report detailing complaints and responses will be provided to Auckland Council two monthly or as agreed.

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6.5.1

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Requirements

Connectus is required to ensure that: 

the Connectus Communication and Consultation Manager handles all complaints that arise on the project, and they are tracked by Connectus through the CRM. They will be supported by the Connectus Project Manager



the community is notified of the project contact details through which complaints can be made. This will include the website, construction notifications, onsite signage and project publications and newsletters



our staff are briefed on the complaints process and are prepared to receive complaints through the free phone number, by email, in writing or through face to face contact, and



site staff are provided with project contact business cards that they can give to people wishing to make a complaint if they are approached on site.

6.5.2

Complaints process

The process for managing complaints is set out below.

Table 13 Complaints management process

Stage

Description

1

All complaints are forwarded to the Connectus Communication and Consultation Manager and Connectus Project Manager via the complaints/enquiry form.

2

The Connectus Communication and Consultation Manager acknowledges the complaint immediately by phone or in writing. If the Connectus Communication and Consultation Manager is not available, the Connectus Project Manager or another member of the project team acknowledges the complaint.

3

The contact details and details of the complaint are entered into the CRM database.

4

Acknowledgement of a complaint is provided within 2 hours of receipt. However, should the complaint demand a more detailed response, this will be provided within 2 working days. Major complaints such as building damage will be addressed as soon as is practicable.

Note: See the ‘Response timeframes’ in section 0 below.

5

The Connectus Communication and Consultation Manager works closely with the Connectus Project Manager and delivery team to resolve complaints. They are proactive in keeping complainants informed of what action is being taken to address their concerns.

6

If a complaint cannot be resolved within the complaints process timeframe, the complainant is invited to a meeting with the Connectus Communication and Consultation Manager and the Connectus Project Management team.

7

All meetings are recorded in the CRM database to ensure that a complete record of times dates and location of meetings is maintained.

8

When a complaint is resolved it should be ‘closed out’ as an action in the CRM. Each month a record of complaints activity will be reviewed by the Connectus Communication and Consultation Manager to check that all actions have been closed out.

9

Complaints data is reviewed regularly by the Connectus Communication and Consultation Manager, together with the Connectus Project Director, Chris Powell, to identify any trends.

If required, improvements to project processes and mitigation strategies will be implemented to

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Stage

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Description minimise future complaints.

6.5.3

Response timeframes

Table 14 Complaints Management Process - Response Timeframes

Complaint channel

Response timeframe

Written correspondence (including letters, emails and faxes) and 0800 project information line calls



Acknowledged within one working day of receipt of the complaint by Connectus.



Response within 5 working days.

Note: A response may not necessarily equate to a resolution of the issue (as some issues may require a timeframe in excess of 5 working days to resolve) but is aimed to demonstrate that appropriate actions have been taken to achieve a resolution.

Meetings



Response / resolution to be completed within the timeframes agreed in the meeting.

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6.6

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MEDIA

All media enquiries will be channelled through the AT CRL Communication and Consultation Manager, who will discuss the recommended approach with the AT Project Manager.

The project media spokesperson is the AT CRL Project Director. The communications contact on behalf of the media spokesperson is the CRL Communications Manager: DDI:

09 4474194

Mob:

021 569211

Email:

carol.greensmith@aucklandtransport.govt.nz

A copy of all media articles on the project will be kept electronically and uploaded to the Project website.

6.6.1

Requirements

Connectus is required to adhere to AT’s media protocols which include: 

Reporting to AT immediately on any matters which may be contentious or affect the good reputation of AT or the project;



Providing a very quick turnaround on facts;



The Connectus Project Manager collaborating with AT’s CRL Communications Manager to be the approved spokesperson for specific technical responses to media enquiries;



Briefing Connectus staff, including sub-contractors to adhere to the media protocols. Briefings will occur as part of staff induction;



Not communicating with the media or responding to media enquiries without express approval from AT;; and



Providing full support to the AT CRL Communications team for any media activities, including providing resources, personnel and promotional materials or assisting with event management and site access. AT’s requirements for media activities will be discussed and organised at the regular meetings between the Connectus Communication and Consultation Manager and the AT CRL Communications Manager.

6.6.2

Media enquiries

Media releases/invitations will be issued around key milestones, major works that will have an impact on the local or wider public, and support the project objectives.

Releases will be prepared by the AT CRL Communications Manager, reviewed by the AT Project Manager and approved by AT. Releases will be issued by the AT media manager, posted on the AT/project’s website and supported by social media.

Connectus is sensitive to the political environment relating to the CRL project and the community and stakeholders who are affected by it. We will support AT’s handling of all media enquiries and opportunities.

The following process outlines how media enquiries will be handled.

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Table 15 Media enquiry process

Stage

Description

1

Connectus staff and subcontractors direct all media enquiries to the Connectus Communication and Consultation Manager.

2

The Connectus Communication and Consultation Manager forwards the enquiries through to the AT CRL Communications Manager, together with any relevant information.

3

The Connectus Communication and Consultation Manager assists the AT CRL Communications Manager to prepare responses to the enquiries.

4

If appropriate, a combined FAQ Sheet is prepared between AT and Connectus with standard explanations, descriptions and responses to common media issues or questions.

6.6.3

Process

The following process outlines how media releases will be produced.

Table 16 Media release process

Stage

6.7

Description

1

The AT CRL Communications Manager identifies opportunities for positive stories such as programme milestones. These help to raise the profile of the project and assist in communicating messages to a wider range of stakeholders.

2

The AT CRL Communications manager prepares media releases in collaboration with the Connectus Communication and Consultation Manager and the Connectus Project Manager.

3

All potential opportunities are provided to the AT CRL Communications Manager for consideration and a final decision.

4

Media releases are issued by the AT CRL Communications Manager, posted on the CRL website and supported by social media.

5

Electronic versions of articles and features are circulated to Connectus and AT staff.

6

AT retains a copy of all media articles and features electronically on the communications database.

MANAGING CRISIS AND EMERGENCY COMMUNICATIONS

The Connectus Emergency Response and Incident Management Plan describe how we will manage any emergencies and potential crisis situations. It ensures that any further harm to a person, property, the environment, reputation or loss to Connectus is minimised.

6.7.1

Requirements

In the event of a crisis or emergency, Connectus is required to: ď&#x201A;ˇ

Activate the Emergency Response and Incident Management Plan which details all Health and Safety processes;

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

Guide strategic stakeholder management and communication processes, in line with the Incident Management Frameworks of Connectus and AT;



Report any crisis or emergency to its component companies through the Joint Venture Committee representatives, and through the Project Governance Group;; and



Front to the media together with AT.

6.7.2

What is a crisis or emergency?

A crisis or emergency is a potential or actual incident that: 

Poses significant harm to people, property, the environment or the local community, and



Requires assistance from external emergency services agencies.

It is not a small-scale incident that can be managed without the mobilisation of the Incident/ Crisis Management team and without the assistance of external emergency agencies. For example, a first aid injury or small spill.

6.7.3

Emergency Contacts

Table 17 Emergency Responsibilities Contacts

Responsibility

Contact

Emergency Response Co-ordinator

Connectus Site Superintendent / A Grade Tunnel Manager Name and contact details TBC

Cut & Cover Tunnel construction management

Hugh Robinson Connectus Construction Manager Ph. 021 171 3839

Assessing H&S risks Contacting WorkSafe and AT to report incidents.

Dave Young Connectus Health and Safety Manager Ph. 021 224 9670

Oversight of Connectus construction team

Chris Powell Connectus Project Director Ph. 021 596 036

Connectus Communications

Alan Howard-Smith Connectus Communication and Consultation Manager Ph 021 361 158

AT Contract 2 Project Managers

Jenny Chu

Coordinate inputs/decision from AT workstreams

Contract 2 Civil and Environmental Project Manager Ph. 021 734 824

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Responsibility

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Contact Lukas Nikkel Contract 2 Engineer’s Representative Ph. 021 824 576

CRL Enabling Works Coordinate inputs/decision across C1 & C2

Scott Elwarth AT Enabling Works Construction Manager 021 725 544

AT Health and Safety oversight for CRL Enabling Works

Mark Durham AT Construction Safety Manager 027 733 2156

AT Communications

Carol Greensmith AT CRL Communications Manager 021 569 211

Overall responsibility for entire CRL programme

Chris Meale AT CRL Project Director 022 418 3394

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7 EVALUATION 7.1

CUSTOMER SATISFACTION

Annual surveys will be carried out within the CLG and wider affected community by a suitably qualified person and the results used to inform any changes needed to this CCPCCP to ensure customer satisfaction. Feedback through the CLGCLG will also be useful in determining community awareness and perspectives. This will also meet ISCA requirements for the purposes of obtaining an Infrastructure Sustainability (IS) Rating for the Project.

Where the communications and stakeholder team has fielded a complaint, a follow-up call will be actioned one month after the complaint has been closed out, and feedback recorded in the project communications database.

Annual audits and/or community surveys will be undertaken to review communication with the community. These will meet requirements under ISCA.

7.2

PERFORMANCE MONITORING

The communications team will work within a six-nine month framework, which reflects the Project's overall goals and current issues.

This CCPCCP will be reviewed six monthly and updated if required.

Any updated CCPCCP will be provided to the key contacts representing AT and Connectus venture and made available at construction site offices.

The communications team will meet fortnightly to monitor progress against this framework and respond to any new issues that arise. Twice-yearly planning days will be held to plan these six month strategies, which will be approved by the AT CRL Enabling Works Construction Manager before implementation.

7.3

EVALUATING COMMUNICATIONS PERFORMANCE

Communications performance will be evaluated across a number of key performance indicators, including by carrying out stakeholder surveys and reviewing feedback from the CLGCLG. 7.3.1

Requirements

Connectus is required to evaluate communications performance by: 

Conducting stakeholder surveys at intervals to be agreed with AT. These will gauge the surrounding communities’ level of satisfaction;



Receiving feedback through the CLG.LG This will also be useful in determining levels of community satisfaction; and



Holding weekly work in progress meetings with the AT CRL Enabling Works Construction ManagerProject Manager. During these meetings stakeholder satisfaction and upcoming work will be reviewed to identify communication requirements. Any issues which arise which may be potentially contentious or affect AT’s interest should be communicated to the Project Manager immediately.

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The results of evaluating communications performance will also be taken into consideration when the Communications Plan is reviewed and updated at annual intervals with AT. 7.3.2

Process

The process for evaluating communications performance is set out below.

Table 18 Communications Evaluation Process

Stage 1

Who

Description

Carol Greensmith, AT

As per the Stage 3 KRA/KPI framework in the contract. For example, was the complaint:

Chris Powell, Connectus Alan Howard-Smith, Connectus

2



answered in a timely manner



clearly explained



politely and professionally delivered, and



fully resolved.

Carol Greensmith, AT

Agrees on a sample for the evaluation. For example:

Chris Powell, Connectus



all or a sample of the parties identified in the consents



full membership of the Community Liaison Group, or



other complainant sample.

Alan Howard-Smith, Connectus

3

Carol Greensmith, AT Chris Powell, Connectus

Agrees on an independent firm to carry out the survey.

Alan Howard-Smith, Connectus 4

Chris Powell, Connectus

Reports the survey results as part of Key Performance Indicators

5

Joint Venture Committee

Reports the survey results as part of Key Performance Indicators

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APPENDICES

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APPENDIX A: STAKEHOLDER CONTACTS Party Name

Contact Details

Key Stakeholders Government/Statutory Heritage NZ

Robin Byron rbyron@heritage.org.nz

NZTA

Graham Oâ&#x20AC;&#x2122;Connell graham.oconnell@nzta.govt.nz

MOJ

mark.devereaux@justice.govt.nz

Local Board Representatives Waitemata

Shale.Chambers@aucklandcouncil.govt.nz

Auckland Council Parks

Dawn Bardsley Dawn.bardsley@aucklandocuncil.govt.nz

Heritage

Bryan Bennett Bryan.Bennett@aucklandcouncil.govt.nz

Arborist & Landscape Advisor

Howell Davies Howell.Davies@aucklandocuncil.govt.nz

Emergency services Fire

Roger Callister Roger.callister@fire.org.nz

Police

Inspector Andy King Andrew.king@police.govt.nz Noreen.hegarty@police.govt.nz gavin.henderson@police.govt.nz matthew.srhoj@police.govt.nz

Ambulance

John Takerei T 09 526 0508I | M 0272023144 john.takerei@stjohn.org.nz Graham Ferguson GrahamFe@stjohn.org.nz

Mines Rescue

Mines Rescue Rotowaro Rd, Huntly 07 828 9772

Network Utility Operators

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Party Name

Contact Details

Watercare

Alastair Stewart

Communication and Consultation Plan Doc. No. CRL-PAT-CST-CON-PLN-001282 Revision: 6, Date: 1 June 2016

astewart@watercare.co.nz 0212217478 Vector - Energy, Gas and Communications

Dave Cox Vector – Project Engineer 021463163

Mike Cribb Vector – Gas Project Manager 021912562

Graeme Norton Vector – Communications Manager 021 224 9979 Chorus

Bob Willering

Bob.willering@chorus.co.nz 0272749152 Vodafone

Lindsay Fitness

Lindsay.fitness@vodafone.co.nz 029 912 520 Auckland Council Stormwater Unit

Yasenko Krpo Principal – Commercial Management and Relationships 021 832 045

City Link

Ian Neary Ineary@ihug.co.nz 021 902 016

Transport Operators / Agencies Taxi Federation

Roger.heale@taxifed.co.nz

Bus and Coach Association

Andrew Ritchie Andrew.ritchie@ritchies.co.nz

Automobile Association

Barney Irvine birvine@aa.co.nz

Road Transport Association

Keith McGuire kmcquire@rtanz.co.nz

Iwi Ngati Whatu o Orakei

Eru Wilton

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Party Name

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Contact Details 09 336 1670 or 021 253 3930 ewilton@ngatiwhatua

Ngati Te Ata Waiohua

Berenize Peita b.peita@gmail.com

Ngati Paoa

Bernadette Aperahama 021 431 519 burningjet@gmail.com

Te Akitai Waiohua

Adrian Pettit leahaclark@hotmail.co.nz

Ngati Maru

Geoff Cook 07 867 9104 ngati.maru@wave.co.nz

Ngati Tamaoho

Lucille Rutherfurd 09 551 6266 lucierutherfurd@gmail.com

Te Kawerau a Maki

Scott Lomas 09 973 0903 Scott.lomas@tekawerau.iwi.nz

Ngai Tai ki Tamaki

Jeff Lee 09 537 9485 jeff.lee@ngaitai-ki-tamaki.co.nz

Business associations Heart of the City

Tania Loveridge Tania@hotcity.co.nz

Auckland Chamber of Commerce and Industry

mbarnett@chamber.co.nz

Residents Associations CBD Residents Advisory Group

Tim Coffey tcoffey@slingshot.co.nz

Notable receivers Auckland District Court

mark.devereaux@justice.govt.nz

Sensitive Receivers and Affected Parties Churches St Patricks

Kevin Sherlock kevin@stpatricks.org.nz

Hotels

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Party Name

Contact Details

Chatham Hotel and Barclay suites

Franz Staefer

Chifley Suites

Chris McIntosh

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franzs@blackstone.co.nz

ChrisM@blackstone.co.nz Stamford

PaulEvans@stamford.com.au

Quay West Hotel

Kesh Nand H8759-OM@accor.com

Quay West Apartments

Andrew Yovich Ph 021500021 ayovich@barfoot.co.nz

West Plaza

Carissa Hancock front.office@westplaza.co.nz

Schools Kindercare

Natalie Rabaud customs@kindercare.co.nz

Lollipops

Julie Salthouse Julie@ledu.co.nz

Media Design School

Ted Donselaar Ted.donselaar@mediadesignschool.com

Residences Prince Albert 41 Albert St

Kathy Ross kathyr@xtra.co.nz Kayleanne Mercer kayleanne@crockers.co.nz

City Garden 76-84 Albert St

Tony (building manage) Ph 278210868 Citygardens@xtra.co.nz

Stamford Residences

Reece LeRoy (Building Manager) tsrbuildingmanager@gmail.com

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APPENDIX B: KEY PROJECT CONTACTS Name

Title

Contact Details

Bird, Chris

AT Traffic Manager

021 413 608

Chu, Jenny

AT C2 Civil and Environment Project Manager

021 734 824

Durham, Mark

AT Construction Safety Manager

027 725 544

Edwards, Joe

Contracts Manager

021 569 126

Elwarth, Scott

AT Enabling Works Construction Manager (C1 & C2)

021 725 544

Frost, Roly

C2 Engineer to Contract

021 497 420

Greensmith, Carol

AT CRL Communications Manager

021 569 211

Howard-Smith, Alan

Communication and Consultation Manager

021 361 158 Level 1, CPO Building, 12 Queen Street, Auckland 1010 alan.howardsmith@hawkins.co.nz

Meale, Chris

CRL Programme Director

022 418 3394

Mules, Matt

Pipejack Senior Site Executive

027 445 5635

Mawdsley, Bob

Project Director (ECI Stage)

021 765 861

Mawdsley, Alasdair

Sustainability Manager

021 240 4153

Nikkel, Lucas

C2 Engineer’s Representative

021 824 576

Powell, Chris

Project Director (Construction Stage)

021 596 036

Robinson, Hugh

Construction Manager

021 171 38389

Young, Dave

Health and Safety Manager

021 224 9670

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APPENDIX C: AFFECTED PARTIES PLAN AND SCHEDULE ,

66

Map Reference

Property Number

Main Business/Building Name

Other busineses

Street Side

29 Customs Street West

AMP Building West Plaza

Multiple Ronnie' Café and Bakery West Plaza

West West West

1-3 Door Souvenir and Gifts City Convenience Store

West West West West West West

3 3 3 25 4 5

Cohesive Technology [is this really the main 7 Seven Mart 17 Albert Street - tower block entrance business? There are a fair amount of Scorpio Bar businesses within the tower block] Ramen, Curry, Sushi Takeaway 17 Albert Street iDarts Auckland Japanese Karaoke Geihinkan Japanese Restaurant Ichiban ANZ Centre 23-29 Albert Street (under construction) 35-39 Albert Street Prince Albert Apartments 41 Albert Street Vacant (previously Albert Leather Factory 53 Albert Street (51-53 Albert Street) Sumo Sushi 55 Albert Street Ellice Road 57 Albert Street Shakespeare Hotel 61 Albert Street

West West West West West West West West West West West West West West

6 6 6 6 6 6 6 7 8 9 10 11 12 13

63 Albert Street 65-69 Albert Street 11-19 Customs Street West

West West

14 15

3 Albert Street 7 Albert Street 9-11 Albert Street 12 Albert Street 15 Albert Street

Food Alley Yates Link House

AMI Auckland District Court

Residential?

Very small store Boarded up Boarded up

Same entrance

Boarded up and potentially used as a car park above, unsure of use Advertised as a social lounge/food place (bar) Also an entrance off Wyndham Street

Downtown Shopping Centre Old Customs House

Multiple Commonwealth Vault Galleria Prada

East East East East

24 23 23 23 Entrance via Customs Street

Quay West

City Med Up Café The Sebel

East East East

22 22 22 Likely occupies upper floors of Quay West (Hotel)

Stamford Plaza and Stamford Residences

Baa Baa Black Sheep Espresso Grasshopper Thai Cuisine NZ Trade Centre

East East East East East East

21 Café 21 Restaurant 20 Parking on higher levels 19 19 19

Hollywood Café - entrance from Wyndham

East

18

12-14 Customs Street West

8-12 Albert Street 2-26 Albert Street

No Entrance of Albert Street No Entrance of Albert Street

Notes 1 2 Entrance on the corner of Customs and Albert 2

12-26 Albert Street 46-50 Albert Street 52-56 Albert Street 58 Albert Street

Affco House NZME NZME NZME

38 Wyndham Street

Wyndham Towers - potentially also called Wherescape Towers

74 Wyndham Street

City Garden Apartments

East

Included as in close proximity and a building condition survey will be undertaken. Delete as necessar There is probably a café on the ground floor - Google Maps shows a shop 17 front (The Gourmet: may have changed since then)

76-84 Wyndham Street

Wilson Parking

East

16

43 Wyndham Street

St Patricks Cathedral and Presbytery

West

26

125 Queen Street

Foodstuffs - Queen Street Metro

East

Included as in close proximity and a building condition survey will be undertaken. Delete as necessar 27 Uses Mills Lane for service vehicles

Auckland City Rail Link ENABLING WORKS CONTRACT 2 Appendix P: ISCA Requirements Separable Portion 1 â&#x20AC;&#x201C; Cut and Cover Works

Appendix P ISCA Requirements

In association with:

COMMERCIAL IN CONFIDENCE

Connectus Project #: 2665 Client: Auckland Transport

Construction Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000898 Revision: 07, Date: 1 June 2016

APPENDIX P: ISCA REQUIREMENTS AT and Connectus are seeking an Infrastructure Sustainability Council of Australia (ISCA) Infrastructure Sustainability (IS) Rating for the CRL Enabling Works. This appendix details IS requirements that are different, or additional to the Project’s Consent Requirements. It is essential that these requirements are met to achieve the Project’s sustainability goals, however they are not consent or designation requirements to be certified by Auckland Council. These IS rating requirements are included as an appendix because they are not yet fixed. They remain subject to change as the Project’s sustainability program evolves.

Applicable ISCA requirements that relate to this CEMP are listed below along with their associated target Levels.

ISCA Category

Target Level

Requirements

How we aim to achieve this

DIS 5

1

Measures to prevent light spill during construction have been identified and implemented

Site lighting will be established with shading or baffels to prevent light spill beyond the site boundary (except light necessary for pedestrian and traffic safety) A night site light audit will be conducted within a week of establishing night works lighting equipment.

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Auckland City Rail Link ENABLING WORKS CONTRACT 2 Appendix Q : Record of CLG and Independent Peer Review comments for CEMP Separable Portion 1 â&#x20AC;&#x201C; Cut and Cover Works

COMMERCIAL IN CONFIDENCE

Appendix Q CLG & IPR comments

In association with:

Connectus Project #: 2665 Client: Auckland Transport

Construction Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000898 Revision: 07, Date: 1 June 2016

CLG COMMENTS

Comment ID

Date

Time

Forum

Commenter

Comment

Resolution

1

13/10/2015

1730-1900

CLG Meeting

Chales Levin

The location of the loading platform is directly outside the front doors of the Stamford plaza/Stamford residencies.

Please consider moving it somewhere else.

The platforms have been located to maximise efficiency of the excavation and to avoid existing utilities. The platforms are not located directly in front of Stamford.

Change to the CEMP: The location drawing in the plan will be made clearer.

Update: changes to the construction methodology (Secton 2.2 of this CEMP) removes the need for the platforms in question. A continuous traffic deck replaces the previous methodology

2

6

13/10/2015

13/10/2015

1730-1900

1730-1900

CLG Meeting

CLG Meeting

Ben Twigden

Kathy Ross

The complaints section of the CEMP does not list the response times the project has committed to when dealing with complaints.

Complaints and response times are dealt with in the Communications Plan prepared by Auckland Transport.

The project needs to ensure that hoardings / security fences constructed to secure the project do not inadvertently provide access for criminals into adjacent buildings

Connectus have noted the concern and will aim to design it out. It will also be added as an inspection item on the weekly environmental checklist.

No change proposed to the CEMP.

No change is proposed to the CEMP.

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Connectus Project #: 2665 Client: Auckland Transport

Construction Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000898 Revision: 07, Date: 1 June 2016

INDEPENDENT PEER REVIEW Peer Reviewer: Chris Millar (Auckland Motorways - Environment & Sustainability Leader) th

Date: 17 March 2016 Comment ID

CEMP Section

Comment

Resolution

1

General Comments

A sustainability and environmental policy outlining the objectives and goals of the project should be included.

Not required by conditions

2

General Comments

Clarity would be provided by including a timeline for the monitoring events required through the life of the project

Not required by conditions

3

General Comments

Identification of the risks identified by the projects risk register and how these are to be tied into the DWPs or the CEMP

Section 3.2 - The information contained in the register provides a guide for the implementation of environmental management activities, controls and monitoring, thus minimising environmental impacts.

3.2.1 - The Environment and Sustainability Manager (ESM) (roles and responsibilities are defined in Section 4.1 of this CEMP) is required to maintain and review environmental risks within the register. The ESM is required to update the Project CEMP and associated DWPs of other management plans to reflect any updates which may arise as a result of the review of the register.

4

5

General Comments

General Comments

Will the Environmental and sustainability manager be required to be on site during night works, will there be an on call person to cover any environmental issues outside the regular work hours

The E & S Manager will not be required to be on site during night works, but will ensure that the onsite supervisory staff are suitably briefed. He will be on call if any issues arise.

Add a section to identify and set out how to deal with non-DWP matters as per condition 19.5

Section 1.2.1 - Where specific requirements and objectives are not addressed by the sub-plans, the CEMP includes measures to give effect to these.

This information will be specified in the Emergency Response Plan. Section 4.3.19.1 updated with emergency contact numbers (during day/night works);

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Connectus Project #: 2665 Client: Auckland Transport

Construction Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000898 Revision: 07, Date: 1 June 2016

Comment ID

CEMP Section

Comment

Resolution

6

General Comments

In some cases there are questions raised around who will undertake monitoring/be responsible for an activity. This could be clarified by including the responsible person in the section which would save having to reference back to the roles and responsibilities section

This is provided in section 4.1.2

7

General Comments

Will the same travel demand management and waste reduction expectations as contract one apply in this section, if so please explain how

4.3.4 - A Travel Management Plan has been prepared for each construction site outlining onsite car parking management and methods for encouraging travel to the site using forms of transport other than private vehicle to assist in mitigating localised traffic effects. A copy is provided in Appendix S. 2.5.3 - Site waste will be managed as per the procedures set out within the Project Waste Management Plan (CONCRL-EC2-SUSPLN-000066).

8

2.2.3 Utilities Relocation and Exposure

Need to cover how utility operators and their contractors fit into the CEMP - will they be inducted, made aware of the CEMP and relevant DWP requirements.

Refer to section 4.3.1.3 All network utility operators and their contractors are required to adhere to the obligations outlined within this CEMP while undertaking work within the area of the Project site. This includes all personnel undertaking the relevant induction and training processes as outlined within section 4.2 of this CEMP and complying with the operating procedures outlined within section 4.3 of this CEMP.

9

2.2.3 Utilities Relocation and Exposure

Will the utilities be using their own or the projects environmental procedures? What is the process if there is conflict between the procedures?

As above.

10

2.2.4 work section Wyndham St temporary stormwater diversion works

Will the temporary works that become redundant be removed, if not how will the remaining infrastructure be secured against becoming a vector for unintended discharges in the future - for example will they be filled in to prevent flow through?

Yes as per the ESCP

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Connectus Project #: 2665 Client: Auckland Transport

Construction Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000898 Revision: 07, Date: 1 June 2016

Comment ID

CEMP Section

Comment

Resolution

11

2.2.6 trench excavation and spoil handling

How will the utilities hanging from the steel beams be protected from accidental strike during works

This matter is covered by the Health and Safety Management Plan (CRL-PAT-HSE-CON-PLN-001069

12

table 3

Custom St 110kv - will the cables be going over the top of Customs St?

As above.

13

2.2.4.1 continuous traffic deck

Need to address how the concreting at this stage will be dealt with

Refer to ITA

14

2.2.4.1 continuous traffic deck

How will the risks of jet grouting, contamination from discharge or plant failure occur. What is the risk and mitigation

Refer to ITA

15

2.2.6 trench excavation and spoil handling

How will containment, spill and tracking of construction material be handled on the construction access deck?

Refer to ESCP

16

2.4 time frames and hours of operation

Piling works and road cutting will not be allowed at night, will this impact the delivery of the intersection works or will modification to the consent conditions be required

No modification to the consent is being sought at this time.

17

2.5.1 CSA 6

What for will the spoil backfill storage take, what ESCP measures will be implemented

Details provided in the ESCP

18

2.5.1 CSA 7

How will the concrete pump and generator sites be contained, what precautions are in place in the event of spillage

Yes - bunded - refer to ESCP and ITA

19

CSA5

Will the hazardous substances etc. In this area be elevated above the flow path?

As above.

20

2.5.2Security, safety and public safety

Will the gates be manned by security during the day to prevent unauthorised ingress and to sign people onto hazard registers?

Yes

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Connectus Project #: 2665 Client: Auckland Transport

Construction Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000898 Revision: 07, Date: 1 June 2016

Comment ID

CEMP Section

21

2.5.2Security, safety and public safety

How will disabled pedestrians be accommodated, particularly the blind and those in wheel chairs

The is currently not wheel chair access or other disability access provided during works.

22

2.5.3 Graffiti and litter

Weekly inspection for litter and graffiti will make it difficult to achieve the 48 hour graffiti clearance goal stated.

Section 2.5.3 - Connectus will target painting over graffiti within 48 hours of identifying the problem (although this may take longer if it requires working at height).

23

2.5.4 returning the site to public use

Will this be returned to it's current state or is there a plan for the area post construction. Please reference if so

Section 2.5.4 - At the completion of construction, Connectus will return the site to AT for return to public use. Site remediation will be detailed in the Urban Design DWP which will be prepared as part of a subsequent Outline Plan process. Further detail is provided in Section 4.3.16 of this CEMP.

The following comments are based solely on the information within the CEMP provided, which did not include the DWPS or risk register. For consistency these general comments apply to all the proposed DWPs, some sections may already cover some of them. However I believe for consistency in the CEMP that these sections need to be modified to reflect these general changes and the specifics set out below

N/A

What will the regular interval be for review of the risk register

"The risk register will be reviewed as part on Connectus monthly review and reporting cycle.

The review will be conducted by the Project Director and senior project staff, and will be directed at identifying the current top 10 risks to be managed in the next period."

24

25

3.2.1 Review and register

Comment

Resolution

Section 3.2.1 - Register will be reviewed prior to the commencement of construction activities (taking into account finalised construction methodologies), at regular intervals (to be undertaken as part of the Project Monthly Report) and when there is a new or changed activity, equipment or location. Changes to legislative requirements may also drive Risk Register reviews.

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Connectus Project #: 2665 Client: Auckland Transport

Construction Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000898 Revision: 07, Date: 1 June 2016

Comment ID

CEMP Section

Comment

Resolution

26

3.2.1 Review and register

Suggest that changes to the risk scores are made collaboratively between the ESM and cut and cover manager rather than separately

Accepted - The ESM, with the assistance of environmental and technical experts (including but not limited to the Cut and Cover Tunnel Manager, Project Director and management team), will determine whether the CEMP and sub-plans require revision to reflect the revised risk assessment.

27

3.2.1 Review and register

How will cumulative effects that cross the DWPs be identified assessed and addressed in the CEMP - what are these and what occurs if there is a conflict in the DWP requirements

As per section 3.3 methods to address cumulative effects are outlined for specific activities within the suite of DWPs which have been developed in conjunction

28

3.4.1 National legal requirements and regulations

What parts of the listed legislation are applicable, how will they be assessed and complied with. Will these be linked to the DWPs, if so which ones and how. Identifying these at the commencement of the project leaves open the risk that additional approvals will be required and could hold up the works

3.4.1 - Connectus will comply with all relevant legislation and will employ best practice environmental management procedures.

29

3.4.3 consents

Connectus has stated they will ensure compliance with national legislation. However, at is responsible for additional resource consents/OPW during the construction period. This may lead to confusion in responsibility and should be clarified

Section 3.4.3 - AT will be responsible for obtaining any additional consents required during construction. However, Connectus has a responsibility to identify and communicate any changes to the scope of works during construction which may have any additional consent requirements.

30

4.1.2 specific roles and responsibilities

The ESM is noted as being responsible for preparing the sub plans, does this refer to the DWPs? If so it is the reviewers understanding that these should be produced by the relevant specialists

Table 9 updated - ESM Manager to 'Review and update CEMP and sub-plans'

31

4.1.2 specific roles and responsibilities

Who is responsible for identifying what additional consents and changes to conditions are required

Refer comment 29

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Connectus Project #: 2665 Client: Auckland Transport

Construction Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000898 Revision: 07, Date: 1 June 2016

Comment ID

CEMP Section

Comment

Resolution

32

4.1.2.6 ESM and team

How will the team provide AT with a consistent report on environmental performance incidents and monitoring for comparison of performance between the contracts

Section 5.1 - The ESM is also responsible for reporting Environmental Monitoring results to AT with respect to any issues which may be relevant to AT as the requiring authority and consent holder.

33

4.2 environmental training and induction

Will there be record of and easy identification of those inducted to site used so that anyone not inducted to site can be identified?

Section 4.2.2 - Attendance records of all training and briefing sessions will be maintained in accordance with the Project Training Plan.

34

4.3 Operational procedures

Outline the process and responsibility for variations to DWPS, or the CEMP

Detailed in 3.4.3 and Table 9 AT will be responsible for obtaining any additional consents required during construction. However, Connectus has a responsibility to identify and communicate any changes to the scope of works during construction which may have any additional consent requirements.

35

4.3 Operational procedures

How will any conflict between the consent, the CEMP and the DWPs be resolved

As above. The ESM will manage this process as described in Section 5.7.1

36

4.3 Operational procedures

The CEMP should cover how sub-contractors activities are reported to the ESM and how site specific activities are dealt with if not covered by the DWP

As above. The ESM will manage this process as described in Section 5.7.1

37

4.3 Operational procedures

Who will be responsible for bringing in specialists for the DWPS, will they be on site at all times, who do they report to?

Will their recommendations require approval by the project

This is outlined ins each of the respective DWPs

38

4.3 Operational procedures

Include a sub-plan for implementing iwi involvement, key aspects that would affect those aspects relevant to mana whenua issues such as blessings for key project points, input into visual designs/anti-graffiti murals etc.

Mana Whenua (Section 1.2.4) added We are all descended from Ranginui, our Father Sky and Papatuanuku, our Mother Earth. Ng훮 mana whenua o T훮maki Makaurau have a special relationship with Ranginui, Papatuanuku, and their resources. Acting as kaitiaki, they endeavour to protect their wh훮nau, hap큰 and Iwi and encourage all people to act as protectors of the earth. ...

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Connectus Project #: 2665 Client: Auckland Transport

Construction Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000898 Revision: 07, Date: 1 June 2016

Comment ID

CEMP Section

Comment

Resolution

39

4.3 Operational procedures

Will independent audits to confirm the works are in accordance with the CEMP and DWPs be undertaken? If so, who will undertake this and how will this be integrated into CEMP reviews?

Section 5.2 and 5.3 of the CEMP outline auditing - there is also specific auditing associated with each of the DWPs

40

4.3 Operational procedures

How will cumulative effects that cross the DWPs be identified assessed and addressed as per 20.2h

As per section 3.3 methods to address cumulative effects are outlined for specific activities within the suite of DWPs which have been developed in conjunction

41

4.3.2 lighting

Principal objectives should include avoiding effects on drivers as mentioned in the paragraph above

Accepted • minimise the nuisance level to adjacent residents/building occupiers of the project; • minimise the impact of glare on the surrounding road environment; and • Increase employee and subcontractor awareness of their obligations with regard to minimising effects of light spill on adjacent neighbours.

42

4.3.2 lighting

Please include summary of DWP in the CEMP. This should include: affect and risk that is being addressed, what mitigation/management will l be put in place, who is responsible, what monitoring and reporting is required for each DWP what DWP are directly affected by the works covered in the DWP, e.g. Earthworks and archaeology

There is no condition requirement for a DWP for lighting

43

4.3.6 Construction noise and vibration

This plan should include how and when to undertake remedial action

This information is included in the CNV DWP and SSCNVPs

44

4.3.6 Construction noise and vibration

Potential remedial actions should be included

This information is included in the CNV DWP and SSCNVPs

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Connectus Project #: 2665 Client: Auckland Transport

Construction Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000898 Revision: 07, Date: 1 June 2016

Comment ID

CEMP Section

Comment

Resolution

45

4.3.6 Construction noise and vibration

Identify the response to complaints, will night works cease immediately or will investigations occur the next morning

This information is included in the CNV DWP and SSCNVPs

46

4.3.6 Construction noise and vibration

Will there be continuous monitoring of noise, data logging?

This information is included in the CNV DWP and SSCNVPs

47

4.3.7 historic heritage

What is expected to be found, what are the expected items to be found, how do these need to be dealt with - extract from and reference the HNZPTA consent. For example what is the discovery procedure, what is likely to be found what does it look for, where will things be screened, where are the higher risk areas - top 5m of excavation- who is to be contacted, what happens to the artefacts/items, which iwi are likely to be involved.

This information is included in the HC DWP

48

4.3.7 historic heritage

What occurs if there are bones or human remains found

This information is included in the HC DWP

49

4.3.8 contaminated land

What are the expected contaminants, how are they likely to be found, liquid, dust, soils? What are the risks to human health and discharge to the environment

Detailed in Contam. DWP

50

4.3.8 contaminated land

What is the disposal expectations and document management outlined in the DWP. Who verifies and collects information on tests from contamination, will materials be kept separate from known clean fill in stockpiles if they are thought to be contaminated

Detailed in Contam. DWP

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Connectus Project #: 2665 Client: Auckland Transport

Construction Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000898 Revision: 07, Date: 1 June 2016

Comment ID

CEMP Section

Comment

Resolution

51

4.3.8 contaminated land

What is the accidental discovery procedure

Detailed in Contam. DWP

52

4.3.10 Erosion and sediment control

Where will the flocculation be utilised on site, is there significant groundwater penetration expected that will have high levels of sediment contained within it

This information is included in the ESCP and ITA

53

4.3.11 groundwater drawdown

Are there any particular buildings at risk

This will be provided in the GSMCP which (as stated in section 4.3.11) will be provided for approval at least 20 working days prior to the commencement of construction.

54

4.3.11 groundwater drawdown

How will groundwater disposal be addressed, will it require treatment, will there be discharge to sewer

As above.

55

4.3.13industrial and trade activities

Summarise what the ITA EMP requires, flow rates, treatment locations of discharge

Provided in the ITA

56

4.3.15 bluestone room

How will this be monitored

4.3.15 - General details relating to monitoring and responsibilities are outlined within the CNV DWP. The Site Specific Construction Noise And Vibration Management Plan: Advanced Utilities Works (SSCNVMP: Advanced Utilities Works) provides the procedures and protocol regarding the management of construction works in relation to the Bluestone Wall. In addition to the general mitigation outlined within the CNV DWP, the SSCNVMP: Advanced Utilities Works provides additional Specific Vibration Mitigation Measures which apply to works around the Bluestone Wall.

57

4.3.15 bluestone room

At what stages will monitoring be undertaken, i.e. Proximity and work type

As above.

58

4.3.15 bluestone room

Who will monitor this and what are the triggers for doing something

As above.

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Connectus Project #: 2665 Client: Auckland Transport

Construction Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000898 Revision: 07, Date: 1 June 2016

Comment ID

CEMP Section

Comment

Resolution

59

4.3.16 Urban Design

The Urban design DWP is referenced earlier in the document

References to the UD DWP are consistent throughout the document

60

4.3.17 public art

There is an expectation and reference to art being on the screens to deter graffiti, this should be covered

Site hoardings and screens will be used by AT to display project information - refer AHS and AT Comms team

61

4.3.18 hazardous substances

Who will be responsible for monitoring what materials and their quantities are. Will there be enough to remain outside the hazardous substances and new organisms act?

The environmental and sustainability manager will monitor the storage of hazardous materials on site, including the quantities stored.

At times the quantities stored may trigger the need for specific storage and containment systems.

62

4.3.18 hazardous substances

Who will be responsible for the updating materials data sheets

This is provided in the ITA

63

4.3.19 emergency and incident response

The incident response should have a plan showing discharge points and receiving environments to be protected

Details of the discharge points and receiving environment are detailed in the ITA

64

4.4.1 public safety

What are the CPTED principles that will be incorporated into the set up?

4.4.1 - The following Crime Prevention Through Environmental Design (CPTED) principles will be applied during site set up: 1. Surveillance – people are present and can see what is going on.

2. 2 Access management – methods are used to attract people and vehicles to some places and restrict them from others.

3. Territorial reinforcement – clear boundaries encourage community ‘ownership’ of the space.

4. Quality environments – good quality, well maintained places attract people and support surveillance.

65

5.1 environmental monitoring

It would be useful to summarise what the monitoring required from the DWPs are

Monitoring is provided in each of the DWPs

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Connectus Project #: 2665 Client: Auckland Transport

Construction Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000898 Revision: 07, Date: 1 June 2016

Comment ID

CEMP Section

Comment

Resolution

66

5.1.1 Collaborative working

Include reference to the six month beyond end of works as per condition 13.2.a

Accepted

67

5.1.1 Collaborative working

Please refer to the meetings with community liaison groups as per 13.2.d

This is provided in the CCP (Appendix O) and SIBD DWP (Appendix D)

68

4.4 commination and interface and stakeholders

Please summarise the communication frameworks as per conditions 17.1-4

This is provided in the CCP (Appendix O) and SIBD DWP (Appendix D)

69

1.2.4 consent requirements

Please name what the consents the numbers refer to are for e.g. Contamination etc.

This is already provided in full in section 1.2.2

70

condition 20.1d

Please summarise the ravel demand plan

The travel management plan is provide in Appendix S

71

5.7.2 review certification

Condition 20.2 - please outline the document management system as per this condition or refer to correct section where this is covered

Section 5.6 updated â&#x20AC;&#x2DC;Planning documents will be managed in accordance with Connectus 040-E001-100 Project Document, Correspondence and Records Control.

Documents will be stored in Connectus iTWOcx document management system, as described in 040-D009-000 iTWOcx Project Implementation Guide.â&#x20AC;&#x2122;

72

4.4 communication and interface with stakeholders

Table 1 states that this section will outline the environmental complaints process, please include or correct reference

Table 1 already reference both Section 4.4 and the CCP (Appendix O)

73

4.4.1 public safety

How will the risk of fall, trip hazards, disabled access, ventilation and dust be undertaken as per condition 20.2g

4.4.1 - The management of site health and safety, including public safety, is addressed by the Connectus Health and Safety Plan (CRL-PAT-HSE-CON-PLN-001069).

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Connectus Project #: 2665 Client: Auckland Transport

Construction Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000898 Revision: 07, Date: 1 June 2016

Comment ID

CEMP Section

Comment

Resolution

74

2.5 site layout and management

Please show access points and flow of construction traffic as per condition 21.1a or make clear on fig 14 whether this is stormwater or traffic flow?

1.2.5 - 2.5 and TAP DWP Appendix F 2.5.1 - Ingress and Egress to the construction support and storage areas is provide in Appendix F of the TAP DWP.

75

4.3.15 Hazardous substances

Please detail how material will be stored, containers, covered shed?

Details of storage and handling are provided in the ITA

76

2.5.1 construction deck

Please explain why quieter activities are not located at the edge of the works, as shown in diagrams fig 14. As per condition 21.1m

2.5.1 - Quieter site activities such as the Site Offices and storage areas are located on the periphery of the CSA which are closest to surrounding buildings and face externally to the rest of the construction site. Noisier activities such as truck parking areas face internally to the site (Figure 14).

77

2.5.1 construction deck

Please explain how condition 21.2 progressive release of works areas will be achieved

2.5.4 -The Lower Albert Street construction area shall be progressively released from occupation for construction purposes where the area or any part of the area is no longer required for construction.

At the completion of construction, the entirety of the Connectus will return the site to AT for return to public use. Site will be remediated and returned to public use. This will be detailed in the Urban Design DWP which will be prepared as part of a subsequent Outline Plan process. Further detail is provided in Section 4.3.16 of this CEMP.

78

condition 24.4h

The depth of the earthworks is stated to be in section 4.3.10, it is set out in 2.2.6 - please change reference or add information

Accepted

79

4.3.1 network utilities

Please include the dispute resolution procedures as per condition 24.4m

4.3.1 - Consultation has included workshops and ongoing liaison through emails, phone calls, and onsite and offsite meetings. No methods or measures of construction were disputed during consultation.

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Connectus Project #: 2665 Client: Auckland Transport

Comment ID

CEMP Section

80

5.5 Reporting

Construction Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000898 Revision: 07, Date: 1 June 2016

Comment Who will sign off that conditions of designation and consent have been met

Resolution As per Table 9 the ESM is responsible for ensuring compliance with the conditions.

Page 14

In association with:

ENABLING WORKS CONTRACT 2 Appendix R : Register of approved changes of the CEMP and Sub-plans Separable Portion 1 â&#x20AC;&#x201C; Cut and Cover Works

COMMERCIAL IN CONFIDENCE

Appendix R Register of approved changes

Auckland City Rail Link

Connectus Project #: 2665 Client: Auckland Transport

Construction Environmental Management Plan Doc. No. CRL-PAT-ENV-CON-PLN-000898 Revision: 07, Date: 1 June 2016

APPENDIX R: REGISTER OF APPROVED CHANGES OF THE CEMP AND SUB-PLANS To be updated when CEMP updates are made.

Page R

Auckland City Rail Link ENABLING WORKS CONTRACT 2 Appendix S : Travel Management Plan Separable Portion 1 â&#x20AC;&#x201C; Cut and Cover Works Appendix S Travel Management Plan

In association with:

COMMERCIAL IN CONFIDENCE

Auckland City Rail Link In association with:

ENABLING WORKS CONTRACT 2 TEMPORARY TRAFFIC MANAGEMENT PLAN Separable Portion 1 - Albert Street Tunnel Workforce Travel Plan Document Ref: TBC Revision: 2

8th September 2015

COMMERCIAL IN CONFIDENCE

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DOCUMENT INFORMATION Organisation:

Connectus

Document Title:

Workplace Travel Plan

Fulcrum Document Number:

TBC

Document based on MMS No:

n/a

Client:

Auckland Transport

Project:

CRL Enabling Works: Contract Two

Location:

Auckland CBD

Project No:

2665

REVISION HISTORY Rev 1

Date 27/7/2015

Details ST

1

Author

Approver

Draft

S. Dove

M. Williams

nd

2

8/8/2015

2 Draft

S. Dove

M. Williams

3

26/11/2015

For Approval

H. Robinson

M. Williams

This document remains the property of Connectus. Its contents are confidential and shall not be reproduced, destroyed or given away without the express, written permission of Connects. The electronic version of this document in MMS Database on designated server(s) is the Master Copy and is a controlled document. Unless specifically noted thereon, other copies of this document are uncontrolled.

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Connectus Project #: 2665 Client: Auckland Transport

Workforce Travel Plan Doc. No. CRL-PAT-ENV-CON-PLN-001486 Revision: 1, Date: 26 November2015

Table of Contents

...............................................................................................3 Document information .........................................................................................................................3 Revision History ..................................................................................................................................3 1

Introduction........................................................................................................................6

2

Objectives..........................................................................................................................7

3

Site Travel Information .......................................................................................................8 3.1

Working Hours

8

3.2

Physical Infrastructure

8

3.3

Accessibility

4

10

Management ................................................................................................................... 12 4.1

Management Structure

12

4.2

Parking Management

12

4.3

Staff Inducements

12

5

Travel Mode Measures .................................................................................................... 13 5.1

Introduction

13

5.2

Active Modes

13

5.2.1

Facilities

13

5.2.2

Promotion & Incentives

13

5.3

Public Transport

14

5.4

Car Pooling

14

5.4.1

14

5.5

5.6

Car Pooling

Organisational Measures

15

5.5.1

Logistics

15

5.5.2

Promotion

15

Communications

15

6

Expected Outcomes ........................................................................................................ 16

7

Monitoring & Review ........................................................................................................ 16

Appendix A: Action Plan.................................................................................................................... 17 Appendix B: Site Compound drawings .............................................................................................. 19

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1 INTRODUCTION Travel Planning is an internationally recognised process where a workplace, working in conjunction with the Council, implements and promotes safer and more sustainable travel options for its staff.

Travel plan measures help communicate opportunities for staff to use sustainable travel modes safely, along with incentives to do so.

The City Rail Link (CRL) Enabling Works Contract 2 (C2) Separable Portion 1 (SP1) piling and tunnel works site on Albert Street in Auckland is the workplace site of this travel plan document. The main work activities within this site are as follows: -

Piling and tunnel construction works at in Albert Street between and including the intersections of Customs Street and Wyndham Street; and

-

Two construction support sites (site compounds) on: Lower Albert Street and Albert Street just south of Customs Street; Albert Street between Wyndham Street and Kingston Street.

The CRL C2 SP1 work site has a current estimated 2.5 year timeframe, between May 2016 and October 2018... During this time there is anticipated to be between 20 and 70 total staff on site at any one time, with up to 30 being office based engineering or administration staff.

The CRL NOR Designation Conditions 20.1 (d)1 requires the following: “A Travel Management Plan for each construction site outlining onsite car parking management and methods for encouraging travel to the site using forms of transport other than private vehicle to assist in mitigating localised traffic effects.”

To meet this condition, this document outlines a travel plan for the CRL C2 SP1 work site. Through the development and implementation of the measures within this travel plan it is envisaged that the workplace staff will strive towards using sustainable modes of travel and thereby alleviating congestion around the construction areas of Auckland City Centre.

It should be noted that this travel plan has been structured to generally follow Auckland Transport’s (AT) workplace travel plan template.

1

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2 OBJECTIVES The development and implementation of this travel plan is both a requirement of the consent conditions, and is recommended practice by Auckland Transportâ&#x20AC;&#x2122;s (AT) Travel Demand team.

2

This travel plan is consistent with the intent of the wider CBD TDM Plan being undertaken by the Travel Demand team to support the CRL project and advise the overall consent outcome of managing and mitigating traffic congestion.

The main purpose of the plan is to minimise the use of private cars by staff travelling to and from the site during construction works, to assist with efficient traffic management. The following objectives are therefore key to the success of the travel plan: 1. To reduce vehicle congestion around the site, and provide leadership by example to the CBD community in this regard 2. To facilitate the uptake of sustainable travel modes by staff travelling to/from the site 3. To ensure the safety of staff travel within the site proximity 4. To encourage staff to embed physical activity into their commute These objectives are inter-linked, as reducing vehicle movements around the site has safety benefits (through reduced conflict potential), wider environmental benefits (through reduced emissions), along with health benefits for staff (through increased physical activity, especially for office staff).

The benefits of implementing travel plan measures can also include improved site management and efficiency; for example needing to provide less commuter car parks on site frees up space for other activities or greater storage capacity, and reduced site congestion will lead to fewer business trip delays.

Reduced congestion around the site will improve local accessibility for the general public. Reducing the number of car trips coming into the city centre will contribute to AT meeting their TDM Plan targets.

2

ATâ&#x20AC;&#x2122;s draft Travel Demand Management (TDM) Plan. This forms part of measures to reduce number of daily vehicle trips coming into Auckland City Centre by 4,000, to enable the current network functionality within the CBD to be maintained during construction works disruption.

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3 SITE TRAVEL INFORMATION 3.1

WORKING HOURS

The CRL C2 SP1 work site will operate on standard site working hours, Mondays to Saturdays. The majority of office staff and engineers will be working between 7/8am and 5/6pm (but could be up to 8pm, in the site office). The general workforce will be working between 7am and 4/5pm on weekdays with a potentially earlier finish on Saturdays.

3.2

PHYSICAL INFRASTRUCTURE

Construction support sites (site compounds) primarily provide for: -

Site offices

-

Material / spoil storage, set down and handling

-

Staff facilities (e.g. briefing and rest areas, OSH spaces including showers and first aid, toilets)

-

Minor trades access and parking

They may also provide for staff or visitor parking if space permits.

Figure 1 provides an overall site layout plan, as per Connectus’ tender. More detailed site compound layout plans are provided in Appendix B. Figure 1 Site layout (as per Connectus’ tender)

There is anticipated to be the following yards offices and compounds3: 1. CPO Office: A portion of Level 1 of the CPO building, in which the majority of the administrative and management staff will be located, as well as meeting rooms.

2. Northern Compound: Located on Lower Albert Street eastern side and Customs Street north side. This will be the main office close to the site works, which will accommodate the C&C Tunnel Manager, Superintendent, Safety Representatives, and the majority of the Engineering and Supervisory Staff. It will also incorporate a workshop and storage area, as well as a number of lunchrooms and the main ablutions facilities on site.

3. Portable Lunch Room: A 6x3 lunch room, small generator and 2 portable single toilets will be relocated to various places throughout the project as required. Areas may include the South – East corner of the Customs Street intersection, and the Western side of Albert Street just opposite Stamford Plaza. In the final 12 Months of the project, these offices may be positioned in the centre of Albert Street once the trench has been backfilled.

4. Southern Compound: Albert Street between Wyndham Street and Kingston Street. This compound will house only a handful of staff, a lunch room and a small ablutions facility. The 3

Subject to further discussion between AT, Connectus and Precinct Page 8

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main purpose of this area is laydown storage of items that are too large to be delivered into the Northern Site Office and Workshop Compound.

5. Offsite Laydown Yard: Located on the corner of Boston Road and Normanby Road, this area will be used for the longer term storage of materials and equipment for which there is insufficient room on site, such as bulk deliveries of fabricated steelwork and pile reinforcing cages.

6. 28 Car parking spaces will be provided by AT at the Downtown Shopping Centre Carpark, on Customs Street West.

Table 1 Northern Compound (main site) facilities Facility

Number

Size

1

9.6m x 3m

2

12m x 3m

Office Kitchen

1

6m x 3m

Workforce Lunch rooms

2

12m x 2.4m

Ablutions building (ability to contain 2 showers)

1

6m x 3m

1

2.4m x 2.4m

Workshop and storage containers

6

6m x 3m

Undercover storage area

1

6m x 6m

Diesel generator (to provide power supply to compound)

1

Approx. 5m x 3m

Number

Size

Office buildings

1

6 x 3m

Ablutions building

1

3m x 3m

Diesel generator (to provide power supply to compound)

1

Approx. 3m x 3m

Office buildings

Table 2 Southern Compound facilities Facility

The Southern Compound will only contain plant, machinery and sufficient buildings to support construction activities.

Connectus supports the idea of providing end of trip facilities designed to encourage workers to cycle/walk to work. Connectus would like to provide locker rooms, shower facilities and bicycle storage racks. Unfortunately there is insufficient room in either the Northern or Southern Compound Areas to house these, so Connectus will discuss with AT whether room can be made available at the CPO building. If no room can be made available at CPO, these facilities will not be provided.

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3.3

Workforce Travel Plan Doc. No. CRL-PAT-ENV-CON-PLN-001486 Revision: 1, Date: 26 November2015

ACCESSIBILITY

As staff have not yet been recruited for the construction works, staff home locations are not known.

For this travel plan it has therefore been assumed that staff will be travelling into the site from all areas around Auckland. Once staff home locations are known, the travel plan action plan can be tailored accordingly.

Census 2013 ‘main means of travel to work’ data along with 2015 traffic survey data4 has been assessed to gain an indication of the mode split anticipated by staff working at the site. Table 3 details percentage estimates from this analysis.

Table 3 Census mode of travel data

Mode of travel

Census 2013: Main means of travel to work for employed people (%) Living in Auckland region

Living in New Zealand

Car/van, as driver

65%

62%

Car/van, as passenger

4%

4%

Public transport

7%

Active mode Other (incl. didn’t work that day, worked from home, motorcycle)

Working in CBD (workplace address)

Traffic survey data 2015: Travel mode split for people entering CBD in AM peak

55%

50%

5%

27%

43%

5%

8%

12%

7%

19%

21%

7%

-

Sustainable transport mode access to the work site is good due to the central city location, however the Construction workforce typically live significant distances from the CBD and start work several hours earlier than a typical CBD worker, therefore it is anticipated that the mode split estimates will be halfway between the reflect the Census data for workers from CBD workers column and the Census data for workers living in the Auckland Region column. These percentages have been used to inform mode split targets for this travel plan.

A reasonable walking catchment covers the central city residential areas, along with the closer suburbs of Newmarket, Ponsonby and Newton. Temporary workers are most likely to be accommodated in central city apartments/hotels, from which access to the site would be only a short walk.

Cycling access to the site is improving from Auckland Isthmus residential areas. For example, Grafton Gully cycleway now connects the North-western Cycleway through motorway and urban areas to Beach Road. This will soon be extended to Britomart and Quay Street, creating an almost entirely offroad cycle route from Te Atatu to the city centre and waterfront in conjunction with the Nelson Street cycleway currently under construction or in detailed design. These projects are part of the wider Auckland Cycle Network programme, which is improving Auckland’s cycling connections.

The work site has excellent accessibility by bus, train and ferry services from all areas of Auckland.

The site is only 2 minutes’ walk from Britomart train station and bus terminal and the ferry terminals. In addition, the regional bus service terminal at Sky City is only 10 minutes’ walk southwest of the site.

4

Auckland Transport Travel Demand team 2015 traffic survey data Page 10

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The NOR designation conditions include items to be provided for by the temporary works including: the maintenance of pedestrian access at all times and crossing points at key locations; prioritising pedestrian and bus movements at intersections; relocating bus stops and taxi stands; and continuous monitoring. These conditions, amongst others, aim to reduce congestion on the network and enable efficient work site access by all modes.

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4 MANAGEMENT 4.1

MANAGEMENT STRUCTURE

The CRL C2 Project Director, Chris Powell, will have overall responsibility to authorise and oversee the implementation and monitoring of travel management measures. To do this, Hugh will be supported by a travel working group, along with being responsible for liaising with other CRL site managers on any CRL wide travel initiatives.

The proposed working group would include the following members and roles: -

Connectus Project Director, Chris Powell

-

Connectus Cut and Cover Tunnel Manager

-

Connectus Pipejack Manager

-

Connectus Cut and Cover Tunnel Superintendent

-

Connectus Safety Manager

-

Sue Philbin (AT) – CRL TDM Plan Manager

-

Kate Brill (AT) – CBD Workplace Travel Plan Co-ordinator

This group will be responsible for driving sustainable travel and safety measures, reporting quarterly to management.

4.2

PARKING MANAGEMENT

28 Car parks will be provided at the Downtown Carpark.

No charges will be made for these car parks and they will not be accessible by the general public.

Management of the assignment of the car parks will be at the Project Director’s discretion. However, Connectus anticipate that the car parks will be allocated as follows: -

10 car parks for senior office staff/managers

-

5 car parks for visitors (predominantly site vehicles)

-

8 car parks for minor trades (assigned at discretion of Superintendent and Construction Manager, based on those needing to bring tools onto the site)

Permanent office based or field staff will generally not be provided a car parking space in line with the CBD environment and leadership principles to the wider community.

4.3

STAFF INDUCEMENTS

During the staff recruitment process, work site travel information will be included in the contract pack.

This is discussed in more detail in the measures section.

Travel advice will be provided as an integral part of the staff health & safety site induction process.

This will be in the form of a site access information sheet, and a tour of the active travel facilities and allocation of personal lockers as appropriate.

See Section 5.2.2 for AT incentives to use public transport.

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5 TRAVEL MODE MEASURES 5.1

INTRODUCTION

The AT Commute5 programme gives Auckland workplaces the information and planning tools to help staff find more options for commuting to work. This programme, along with the draft CRL TDM Plan activities programme, has been used as the structure of this travel plan action plan, providing support to the measures and ensuring consistency across CBD workplace travel planning activities.

This section provides details of the travel plan measures. These are summarised, along with timescales and delivery responsibilities in the appended Action Plan.

The measures will be implemented to encourage reduced vehicle trips. This will assist with the wider target of removing 4,000 vehicle trips coming into the city centre daily to alleviate congestion issues caused by construction network disruption. This target will aid in maintaining the current network functionality within the CBD.

5.2

ACTIVE MODES

This section of the action plan includes means by which active travel (cycling and walking) will be promoted and encouraged by staff. These measures include both promotional and facilities measures and are linked with the Walking and Cycling AT Commute packages.

5.2.1

Facilities

Connectus supports the idea of providing end of trip facilities designed to encourage workers to cycle/walk to work, if AT is able to provide sufficient area at the CPO building, Connectus will provide locker rooms, shower facilities and bicycle storage racks.

These end of trip facilities will enable staff to cycle/run to work, or do physical activity during their lunch break.  Two showers in the ablution building in the Northern Compound. (The showers will have the primary purpose for decontamination wash-down, but a secondary role as end of trip facilities for staff to use after physical activity including cycling/running to work.)  Bike rack at the Northern Compound which will be secure.  Lockers to enable staff to store personal gear – this could be combined with lockers for work gear, with locker keys / keycodes allocated during the staff induction process. Standalone lockers could be hired for the duration of the project and incorporated into the rest and lunch facilities.

5.2.2

Promotion & Incentives

Promotion of walking and cycling through health and wellbeing campaigns, and incentives for staff to use these modes include the following. The majority of these measures are supported by AT’s TDM team and therefore resources are available at no cost from the AT CBD workplace travel plan coordinator.

5

https://at.govt.nz/driving-parking/commute Page 13

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 Provide cycle maps (e.g. https://at.govt.nz/cycling-walking/auckland-cycle-run-walkway-maps/  Hold walk/cycle to work events, in line with national walk/cycle to work month (February) and AT’s proposed “Walk in to work out” (February) and “Love to Ride” (March) campaigns.  Offer cycle training courses and/or trial bike hire scheme to staff, through AT programmes.

5.3

PUBLIC TRANSPORT

The following measures are means by which public transport measures will be promoted and encouraged by those using the work site: 6

 Incentivise use of public transport through offering the AT ‘Give it a go’ pass. This pass is offered to drivers who are travelling in the peak period (7-9am). The AT Commute team calculate the cost of each applicant’s commute by public transport and a HOP card is credited with two weeks funds for the applicant to trial public transport for free. The applicant will also receive journey planning advice.

This is the current ‘Give it a go’ pass methodology and may change to a two week concession pass approach, however it will still provide an incentive for staff to trial public transport.  Promotion of AT online journey planner (https://at.govt.nz/bus-train-ferry/journey-planner/) and online public timetable links (https://at.govt.nz/bus-train-ferry/timetables/)  Information on how to access the site using public transport – information packs for staff for inclusion in induction, and information sheet for visitors.

5.4

CAR POOLING

5.4.1

Car Pooling

Car pooling is a good option for staff to share the cost of travelling to work by car, especially if public transport is not a feasible option. AT supports carpooling as an alternative transport option and has established priority lanes, park and ride facilities (at Albany Bus Station, Birkenhead Ferry Terminal and Half Moon Bay Ferry Terminal) and transit lanes across Auckland for car poolers to use.

AT provides a free, secure online car pool matching service:

7

Let’s Carpool is open to individuals and registration is free. It enables staff to find car pool matches and choose whether to car pool on a single occasion or regularly. AT also offers workplaces the option of setting up dedicated schemes to encourage staff to register. In this instance the staff numbers are not necessarily high enough to warrant this, however, this could be an option across all CRL construction sites.

Therefore the following measures can be provided for:  Promote staff registration on AT’s Let’s Carpool website to find car pool matches. This can be done in conjunction with the wider AT’s city centre car pooling campaigns.  Set up a Let’s Carpool scheme for all CRL construction site staff.

6 7

‘Give it a go’ pass is subject to AT Commute terms and conditions. http://www.letscarpool.govt.nz Page 14

Connectus Project #: 2665 Client: Auckland Transport

5.5

Workforce Travel Plan Doc. No. CRL-PAT-ENV-CON-PLN-001486 Revision: 1, Date: 26 November2015

ORGANISATIONAL MEASURES

The following measures will be implemented on site to encourage reduced vehicle trips. Unfortunately due to the nature of the construction site, flexitime / working from home and teleconferencing / videoconferencing will not be available as staff will be required on site full time.

5.5.1

Logistics

Large construction sites create large vehicle traffic flows. To reduce the impact of these flows deliveries to the site will be consolidated. Further construction traffic vehicle trips will be removed through logistics planning and potential use of a centralised set down area / staging compound away from the main works.  Consolidate material deliveries: Create a plan to manage/co-ordinate site deliveries.  Where possible and construction demands allow, construction truck and other vehicle movements will be undertaken in the daytime inter-peak period rather than during the morning and evening peak traffic periods (which are permitted by consent conditions).

5.5.2

Promotion

Promotional measures have already been mentioned in previous sections, but will also be listed as individual measures here to provide further details. These measures are multi-modal and will ensure all sustainable travel mode options are considered based on applicability.  Staff induction travel briefing: An information pack on travel options for staff starting work at the work site, as part of the safety briefing.  Sustainable travel expo: AT led expo on site in a communal area at various significant stages of construction / change of workforce. This will involve an information stand and AT advisors on standby to help staff with travel queries. This could be carried out in conjunction with the expos at nearby tower blocks, through AT’s CRL TDM Plan.

5.6

COMMUNICATIONS

Transport communications will be provided to staff through information provision at interviews/with contracts, during the staff induction process, and through promotional events/expos. All staff will be given a travel information pack at their induction which will include information on the work site’s travel policy, walking and cycling facilities, local public transport services and car pool options and parking regulations. This will be tailored in accordance with work site security.

Any work site information provided to staff through an intranet will provide an opportunity to post travel links (journey planner etc.).

Visitors and suppliers will be provided with a site travel access information sheet, providing multimodal options and noting construction access restriction time periods; and advised of upcoming changes to traffic conditions and controls allowing planning around periods of expected congestion.

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6 EXPECTED OUTCOMES The expected outcomes resulting from the implementation of the above measures are both quantitative and qualitative, and are shown as targets within the Action Plan (appended).

The quantitative mode split targets have been informed by Census 2013 ‘main mode of travel to work’ data and 2015 traffic survey data, as explained in Chapter 3. Sustainable transport mode access to the work site is good due to the central city location, therefore it is anticipated that the mode split achievable will reflect this accordingly.

Staff travel inductions will be 100% achievable, by being embedded into the site safety induction process. And any sustainable travel expos should reach at least half of the staff at a given time.

As a result of reaching the suggested targets, the expected number of vehicle trips coming into the site on a typical weekday morning would be in the order of 40, excluding deliveries. However, this is a rough estimate and more accurate traffic impact assessments are included in the Traffic Management Plan.

7 MONITORING & REVIEW The Action Plan (see Appendix A) details responsibilities and timeframes for the implementation of the measures. This includes the site manager and facilities manager, supported by AT’s CBD travel plan co-ordinator.

The Action Plan is also a reference list on which to base travel monitoring and reviews during the workplace duration, to comply with consent conditions and notices of requirement.

Monitoring of the outcomes of the travel plan, in relation to the targets, will be carried out bi-annually due to the transient nature of the size of the workforce. It is suggested that monitoring be carried out by three methods to obtain the data required: 

Staff travel survey: A survey of staff to determine their main mode of travel to work and reason for doing so. This will be done through a quick online survey, or alternatively a simple tick box approach on a site entry sign-in sheet. AT’s Travel Demand team can provide assistance with this survey through the Commute programme, annually during October/November.



Facilities survey: An administrator will carry out a quick assessment of usage of active travel end of trip facilities, and staff inductions check.



Traffic survey: A survey of number of vehicles entering the site in the morning across a week.

This is likely to be undertaken in conjunction with traffic surveys required for the wider Traffic Management Plan.

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Connectus Project #: 2665 Client: Auckland Transport

Workforce Travel Plan Doc. No. CRL-PAT-ENV-CON-PLN-001486 Revision: 1, Date: 26 November2015

APPENDIX A: ACTION PLAN The following table provides a consolidated travel plan action plan listing the key actions, targets, delivery timeframe (assuming construction starts May 2016) and responsibility.

The action delivery timeframes have been aligned with the wider CRL TDM activity schedule.

This is a working action plan and will be updated as appropriate and construction activity planning work progresses.

Key Action:

Target:

Timeframe for delivery of measure:

Person/ Department Responsible for delivery of measure:

Walking and Cycling

10% mode share

Showers

May 2016

Site manager

Bike rack – secure and preferably covered

May 2016

Site manager

Lockers

May 2016

Site manager

Cycle maps

May 2016

Online

Promotion events

March 2017

AT CBD travel plan co-ordinator

Cycle training courses / trial bike hire scheme

March 2017

AT CBD travel plan co-ordinator

Promotion of AT online journey planner and timetables

May 2016

Site manager

PT ‘Give it a go’ passes (or alternative)

July 2016

AT CBD travel plan co-ordinator

Site access information sheets – staff and visitors

May 2016

Site manager

Set up Let’s Carpool CRL scheme

June 2016

AT CRL communications manager

Promote Let’s Carpool

October 2016

Site manager – aligned with AT’s city wide car pooling campaigns

May 2016

Logistics manager

Public Transport

Car pooling

35% mode share

5% mode share

Other Consolidate material deliveries

Logistics plan

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Staff induction travel briefing

100% of staff receive briefing

Continuous

Site manager

Sustainable travel expo â&#x20AC;&#x201C; at site or in nearby tower building, in conjunction with AT CRL TDM Plan

50% of staff attend

July 2016

AT CBD travel plan co-ordinator

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Workforce Travel Plan Doc. No. CRL-PAT-ENV-CON-PLN-001486 Revision: 1, Date: 26 November2015

APPENDIX B: SITE COMPOUND DRAWINGS Northern and Southern site compound layout plans, as included in Connectusâ&#x20AC;&#x2122; tender.

Northern Compound concept drawing:

Southern Compound:

Page 19

Auckland City Rail Link ENABLING WORKS CONTRACT 2 Appendix T : Emergency Spill Response Plan Separable Portion 1 â&#x20AC;&#x201C; Cut and Cover Works

Appendix T Emergency Spill Response Plan

In association with:

COMMERCIAL IN CONFIDENCE

Auckland City Rail Link In association with:

ENABLING WORKS CONTRACT 2 Emergency Spill Response Plan Separable Portion 1 â&#x20AC;&#x201C; Cut and Cover Works Document Ref: CRL-PAT-HSE-CON-PLN-001040 Revision: 04 FINAL 21st MARCH 2016

COMMERCIAL IN CONFIDENCE

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DOCUMENT INFORMATION Organisation:

Connectus

Document Title:

Emergency Spill Response Plan

Fulcrum Document Number:

CRL-PAT-HSE-CON-PLN-001040

Document based on MMS No:

n/a

Client:

Auckland Transport

Project:

CRL Enabling Works: Contract Two

Location:

Auckland CBD

Project No:

2665

REVISION HISTORY Rev 1

Date 16/10/2015

Details ST

1

Draft for Connectus Review

st

Author

Approver

J. Bennett

C. Hind

01

27/10/2105

1 Draft for AT review

J Bennett

C. Hind

02

30/10/15

Draft for Consultation

J Bennett

C. Hind

03

25/02/2016

Draft for Connectus and AT Review

J. Bennett

C. Hind

04

21/03/16

Final

J Bennett

C Hind

This document remains the property of Connectus. Its contents are confidential and shall not be reproduced, destroyed or given away without the express, written permission of Connects. The electronic version of this document in MMS Database on designated server(s) is the Master Copy and is a controlled document. Unless specifically noted thereon, other copies of this document are uncontrolled.

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GLOSSARY Term

Definition

ACZ

Active Construction Zone (D and E relate to the Project works) â&#x20AC;&#x201C; identified during the consenting process to delineate construction methodology for different areas of the project.

CRL

City Rail Link

CEPs

Construction Execution Procedures

CEMP

Construction Environmental Management Plan

CLG

Community Liaison Group

CSA

Construction Support Area

CTMP

Chemical Treatment Management Plan

ESCP

Erosion and Sediment Control Plan

ESRP

Emergency Spill Response Plan

EHS

Environmentally Hazardous Substances

ESM

Environment and Sustainability Manager

ITA EMP

Industrial and Trade Activities Environmental Management Plan

MSDS

Material Safety Data Sheet

PPE

Personal Protective Equipment

SDS

Safety Data Sheets

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Connectus

Emergency Spill Response Plan

Project #: 2665

Doc. No. CRL-PAT-HSE-CON-PLN-001040

Client: Auckland Transport

Revision: 04, Date: 21 March 2016

Table of Contents

...............................................................................................3 Document information .........................................................................................................................3 Revision History ..................................................................................................................................3 Glossary .............................................................................................................................................5 1

Introduction........................................................................................................................9 1.1

Purpose

11

1.2

Relevant consent conditions

11

2

Project Description........................................................................................................... 12 2.1

3

Summary of methodology

12

Site activities ................................................................................................................... 13 3.1

Site Description

13

3.2

Hazardous Substances

13

4

Spill response .................................................................................................................. 15 4.1

Small Spills of less than 20l

15

4.2

Moderate Spills in Excess of 20L

16

4.3

Large Spills in Excess of 40 L

16

4.4

Dry Material Spillage

17

4.5

Evacuation

17

5

Spill management Equipment .......................................................................................... 19

6

Roles and responsibilities ................................................................................................ 20

7

Emergency contacts ........................................................................................................ 22

8

Training ........................................................................................................................... 23

9

Document review ............................................................................................................. 23

Appendix A Drawings ......................................................................................................................... A Appendix B Record of CLG Comments .............................................................................................. B

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Client: Auckland Transport

Revision: 04, Date: 21 March 2016

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1 INTRODUCTION The City Rail Link (CRL) project comprises the construction, operation and maintenance of a 3.4 km underground passenger railway, running between Britomart Station and the North Auckland Rail Line in the vicinity of Mt Eden station. The works relating to this Emergency Spill Response Plan (ESRP) constitute part of the enabling works for the CRL. The works (the Project) involve the construction of twin rail tunnels within the Albert Street road corridor from Customs Street West to Wyndham Street.

The tunnels will be constructed using a staged cut and cover method and are expected to take 33 months to complete. Figure 1 outlines the extent of works for the Project.

This ESRP has been prepared by AECOM New Zealand Limited (AECOM) and forms part of the Construction Environmental Management Plan (CEMP) for the Project. The ESRP specifically relates to conditions 52 and 96 of the resource consent conditions, R/REG/2014/5430 and 5436, respectively).

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Connectus

Emergency Spill Response Plan

Project #: 2665

Doc. No. CRL-PAT-HSE-CON-PLN-001040

Client: Auckland Transport

Revision: 04, Date: 21 March 2016

Figure 1 Extent of Project Works

Page 10

Connectus

Emergency Spill Response Plan

Project #: 2665

Doc. No. CRL-PAT-HSE-CON-PLN-001040

Client: Auckland Transport

1.1

Revision: 04, Date: 21 March 2016

PURPOSE

Environmentally Hazardous Substances (EHS) will be present throughout the Project construction areas. This ESRP relates to the management of spills of EHS’s and the prevention of adverse environmental effects to sensitive receivers.

This ESRP has been developed to set out spill management procedures for the Project works as required by the Project Industrial and Trade Activities Environment Management Plan (ITA EMP) (Appendix K of the CEMP) and the Project Chemical Treatment Management Plan (CTMP) (Appendix D of the Project Erosion and Sediment Control Plan (ESCP)). This ESRP forms an appendix to the Project CEMP (Appendix T) This ESRP has been prepared in consultation with a Community Liaison Group (CLG) prior to submission to Auckland Council (as per resource consent condition 19). A record of consultation outcomes is included in Appendix B.

1.2

RELEVANT CONSENT CONDITIONS

Relevant consent conditions are provided in Table 1 below: Table 1 Relevant Resource Consent Conditions

Consent Condition

Consent Requirement

Land use consent R/REG/2014/5430

The CTMP shall include, but not be limited to, the following matters:

Earthworks – Condition 52

e) A spill contingency plan Discharge permit R/REG/2014/5436 - Condition 96

d) an Emergency Spill Response Plan (which includes the provision that all spills over 20 litres, or any spill of Environmentally Hazardous Substances that has entered the stormwater system, a water-body or has contacted unsealed ground, shall be reported immediately to the Auckland Council’s 24 Hour Pollution Hotline (09-377-3107));

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Connectus

Emergency Spill Response Plan

Project #: 2665

Doc. No. CRL-PAT-HSE-CON-PLN-001040

Client: Auckland Transport

Revision: 04, Date: 21 March 2016

2 PROJECT DESCRIPTION This section presents a summary of the Project in relation to the matters required to be addressed by the ESRP. A detailed description of the construction works is provided in the Project CEMP.

2.1

SUMMARY OF METHODOLOGY

The Project involves a staged cut and cover method to construct two parallel rail tunnels within the Albert Street road corridor between Customs Street and Wyndham Street. The total length of the tunnel for the Project will be 340m. A number of utilities are required to be removed, relocated, or supported during construction.

Generally, the Project works will consist of: 1.

Utilities relocation and exposure

2.

Piling and capping beam and deck construction within Albert Street

3.

Piling and road deck construction within the Customs Street Intersection

4.

Trench Excavation, including using shotcrete and Rock Dowelling

5.

Construction and waterproofing of the rail tunnels

6.

Backfilling of the trench, including Pile Cap Demolition and construction of the new road pavement

A range of supporting activities will also occur in the Project Construction Support Areas (CSA) 4, 5 and 6. Further detail on these activities is provided in the Project ITA EMP. The locations of the CSAs are shown in Appendix A of this ESRP. Chemical treatment will be required to assist with flocculation and settlement of sediment entrained in surface water runoff and groundwater on the site. The location of water treatment devices are identified in the Project ESCP (Appendix I of the Project CEMP).

Stormwater from the Project construction areas will be treated as per the Project ESCP and runoff from the CSAâ&#x20AC;&#x2122;s will be managed as set out in the Project ITA EMP.

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Connectus Project #: 2665 Client: Auckland Transport

Emergency Spill Response Plan Doc. No. CRL-PAT-HSE-CON-PLN-001040 Revision: 04, Date: 21 March 2016

3 SITE ACTIVITIES 3.1

SITE DESCRIPTION

The Project comprises Active Construction Zones (ACZ) D and E (Figure 2), which were identified during the CRL Britomart to Wyndham enabling works consenting process to delineate construction methodology for different work areas. Additionally a range of supporting activities will occur in the Project CSAs. Drawings in Appendix A show the proposed site layout across the Project area, including the location of hazardous substance storage, spill kits, equipment storage and stockpile areas within CSA 4/5 and CSA 6.

Spillages within the ACZs will be managed and cleaned up on site and any contamination of rain water or groundwater within the trench will be treated as per the ESCP prior to release or disposal.

Spillages within the CSAs will be managed and controlled within the CSA and spill risk will be managed through structural and procedural controls. In the event that a spill incident exceeds these controls, it will be managed in accordance with the provisions of this ESRP. Figure 2 Location of ACZs D and E

3.2

HAZARDOUS SUBSTANCES

Hazardous substances will be kept on site within specified hazardous substances storage areas within the CSAs. These areas will be bunded and hazardous substances kept in secure containers.

A list of all hazardous substances kept on site during the construction phase will be maintained in the project Hazardous Substances Register (CRL-PAT-HSE-CON-REG-001042). An indicative list is included in Table 2, which provides material types and estimated maximum quantities.

Safety Data Sheets (SDS) for each hazardous substance will be maintained on site in the following locations: ď&#x201A;ˇ

A full set at the project office

ď&#x201A;ˇ

A sub-set at each storage location relevant to the specific materials being stored

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Connectus

Emergency Spill Response Plan

Project #: 2665

Doc. No. CRL-PAT-HSE-CON-PLN-001040

Client: Auckland Transport

Revision: 04, Date: 21 March 2016

Table 2 Indicative List of EHS to be stored on Site

Material Petrol

Quantity Estimate 40L

Biodiesel

Type of Storage

CSA 4/5

CSA 6

20L Jerry Cans - in a storage container

y

y

Bunded tanks

2000L double bunded liftable tank

2000L double bunded liftable tank

Form release agent (Probably Formol)

100L

20L buckets

Y

Y

Concrete retarder (Probably Rugasol C, C Extra and MH Extra

100L

20L buckets

Y

Y

Cement and Grout Products

1 tonne approx

Dry product 25kg bags

Y

Y

Spray paint - Survey line marking

20-40 spray cans

Boxes of cans

Y

Y

CRC

10 Cans

Boxes of cans

Y

Y

Motor Oil - various

10L

4L bottles

Y

Y

Grease - Various

5kg

Tubes

Y

Y

Oxygen

5 large bottles

Type G - Compressed gas bottles

Y

Y

Acetylene

5 large bottles

Type G -Compressed gas bottles

Y

Y

LPG

5 Standard Bottles

Compressed gas bottles

Y

Y

Bentonite

100 kg

25 kg Bag of dry powder in bags - to be mixed on site

Y

Y

Hydraulic Oil - Various

240L

Maybe a drum, maybe only 100L in bottles.

Y

Y

Chemical Flocculent (Erosion and Sediment Control)

tba

20L pails

Y

Y

Page 14

Connectus

Emergency Spill Response Plan

Project #: 2665

Doc. No. CRL-PAT-HSE-CON-PLN-001040

Client: Auckland Transport

Revision: 04, Date: 21 March 2016

4 SPILL RESPONSE The management of spills will differ depending on the quantity and type of material involved. Table 3 outlines the Incident Ratings assigned in the CEMP as they relate to spill incident reporting. Incident reporting procedures are detailed within Section 4.3.21 of the Project CEMP and outlined in Table 4 below.

Table 3 Spill Incident Rating

Spill Size

Contained within on site controls

Escapes on site controls but remains on site

Enters stormwater drainage system thus effects extend off site

Less than 20L

Insignificant

Minor

Minor

20 L – 39L

Minor

Serious

Serious

40L and over

Serious

Serious

Serious

Table 4 Environmental Incident Notification

Severity Level

Notification requirement to ATCRL Construction Management

Incident Report Form to ATCRL Construction Management

Investigation Team

Investigation Report to be supplied to ATCRL

Insignificant

Via monthly report

n/a

n/a

n/a

Minor

Within 12 Hours

Within 48 Hours

Connectus

Within 10 Working Days

Serious

Immediately upon identification

As soon as practical but within 12 Hours

ATCRL & Connectus Management to allocate resources as appropriate

Within 10 Working Days

Sections 4.1 to 4.5 of this ESRP outline the relevant spill response procedures for the different spill size/type. Figure 3 provides a graphical representation of these procedures.

4.1

SMALL SPILLS OF LESS THAN 20L

Small spills have been defined as those less than 20L since this is the volume which triggers contact through the Auckland Council Pollution Hotline. Spills of this volume are deemed “insignificant” incidents in accordance with Table 11 of the Project CEMP, provided that they are contained within established controls and are not released from site. They will be managed on site as set out below: 

Based on visual inspection from a safe distance, estimate volume of spill and identify substance. If access is available protect any nearby drains to prevent spill from entering.

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Connectus Project #: 2665 Client: Auckland Transport

Emergency Spill Response Plan Doc. No. CRL-PAT-HSE-CON-PLN-001040 Revision: 04, Date: 21 March 2016



Refer to SDS and determine if it is safe to contain and clean up without specialist help. If it is safe to do so put on appropriate Personal Protective Equipment (PPE), stop the spill if possible and use on site spill kit to contain and clean up spillage.



Contain the spill using sand bags, absorbent booms or powders. Allow the spill to absorb into the spill clean-up materials.



Decontaminate PPE in a manner that ensures wash waters do not enter the stormwater system or the receiving environment.



Report incident to supervisor and Environment and Sustainability Manager (ESM) and log in incident recording system as required under Section 4.3.21 (Table 11) of the Project CEMP.



Dispose of spill residual and clean-up materials in labelled container and place in specified waste chemical and oils storage area.

4.2

MODERATE SPILLS IN EXCESS OF 20L

Moderate spills are determined to be between 20L and 39L. An incident that breaches established controls but with no effect beyond the site boundary would be determined as a “minor” incident, whilst those that breach consent or cause environmental effects beyond the site boundary are deemed to be “serious”.

The procedures to be followed are as above if the spill can be safely contained on site. If this is not possible then the emergency services or specialist spill response contractor will be required to clean up the spill as set out in section 4.3 below.

All spills of Environmentally Hazardous Substances over 20 litres that have entered the stormwater system, a water-body or have contacted unsealed ground, shall be reported immediately to the Auckland Council’s 24 Hour Pollution Hotline The incident will be logged and reported as set out in Section 4.3.21 (Table 11) of the Project CEMP.

4.3

LARGE SPILLS IN EXCESS OF 40 L

Spills in excess of 40L (one 10 gallon drum) would be deemed a serious incident. The following procedure will be followed. 

Carry out a visual inspection from a safe distance to identify the spilt substance, the approximate volume and assess if it is safe to contain the spill.



Review the SDS. Spills of toxic, oxidizing or flammable substances in excess of 40 L (10 gallon drum) will be referred to specialist spill response contractors and if required Emergency Services.



Put on appropriate PPE.



Evacuate the immediate area.



The incident will be reported immediately to the site supervisor and as soon as possible to the Auckland Council Pollution Hotline.



Whilst waiting for the specialists, cover stormwater drains where possible and prevent release from migration of the spill using spill containment booms or sand bags if safe to do so.



Decontaminate PPE in a manner that ensures wash waters do not enter the stormwater system or the receiving environment.

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Connectus Project #: 2665 Client: Auckland Transport

Emergency Spill Response Plan Doc. No. CRL-PAT-HSE-CON-PLN-001040 Revision: 04, Date: 21 March 2016



Following clean up either the specialist contractor will remove the material from site or if safe to do so may contain the spilt material and relocate to the specified waste chemical and oil storage area for later disposal.



Report incident to supervisor and ESM and log in incident recording system as required under Section 4.3.21 (Table 11) of the Project CEMP.

4.4

DRY MATERIAL SPILLAGE

It is possible that dry materials such as cement and grout materials may be spilled on site. These will be cleaned up on site as quickly as possible using the following procedure:

4.5



Carry out a visual inspection from a safe distance to identify the spilt substance, the approximate volume and assess if it is safe to contain the spill.



Review the MSDS and adopt appropriate PPE.



Cordon off the area to prevent vehicle or pedestrian access to the spill and therefore prevent tracking of contaminants across the site.



Protect/cover any downstream stormwater catchpits to prevent the material entering the stormwater system.



As soon as possible, clean up the spillage using a spade or similar and place the waste material in a labelled container for safe removal from site.



Following clean up relocate to the specified waste chemical and oil storage area for later disposal.



Decontaminate PPE in a manner that ensures wash waters do not enter the stormwater system or the receiving environment.



Report incident to supervisor and ESM and log in incident recording system as required under Section 4.3.21 (Table 11 of the Project CEMP).

EVACUATION

Spillage of large quantities of flammable liquids, corrosive substances, the release of a hazardous gas or the ignition of a flammable substance will require urgent evacuation of the immediate area and any area immediately down wind or downstream of the escape.

The site supervisor and emergency services will be contacted immediately.

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Connectus

Emergency Spill Response Plan

Project #: 2665

Doc. No. CRL-PAT-HSE-CON-PLN-001040

Client: Auckland Transport

Revision: 04, Date: 21 March 2016

Figure 3 Flow Chart of Spill Response Process

Page 18

Connectus Project #: 2665

Emergency Spill Response Plan Doc. No. CRL-PAT-HSE-CON-PLN-001040

Client: Auckland Transport

Revision: 04, Date: 21 March 2016

5 SPILL MANAGEMENT EQUIPMENT A range of spill response equipment will be available on site as listed below: 

EHS Spill Kits, 240L Bins- each kit to contain absorbent pads, absorbent media, shovel or similar, labelled waste bags/containers for use following clean up.



Oil absorbent boom



General containment boom



Drain Covers



Clean up equipment such as buckets, mops, rake, sturdy plastic bags



PPE including eye protection, PVC gloves, disposable overalls



Fire extinguishers

Page 19

Connectus

Emergency Spill Response Plan

Project #: 2665

Doc. No. CRL-PAT-HSE-CON-PLN-001040

Client: Auckland Transport

Revision: 04, Date: 21 March 2016

6 ROLES AND RESPONSIBILITIES The key management roles in relation to environmental management during construction are outlined in the Project CEMP. Specific roles relating to this ESRP are detailed in Table 5.

Table 5 Environmental management responsibilities

Organisation

Role

Organisation Role Responsibilities

Requiring Authority, Consent Holder and Project Manager

Overall responsibility for project compliance and performance in relation to environment, quality assurance and incident management.

Obtaining any additional consents required during construction.

Key contact for monitoring compliance.

Attendance at monthly meetings with Connectus ‘Key contact’ and Auckland Council Consent Monitoring Officers.

Health & Safety Manager

Compliance with Health & Safety and incident management.

Project Director

Overall responsibility for site environmental management.

Review and approve CEMP, including ESRP and other sub-plans.

Cut and Cover Construction Manager

Reviewing and reporting on environmental performance.

Inspection of works to assess compliance with the ESRP. Ensure spill management equipment is stocked and available.

Environment and Sustainability Manager (ESM)

Inspections, auditing and checking of environmental management practices and procedures.

On-site compliance with ESRP, consent conditions and other requirements and tracking compliance information.

Report to Auckland Transport changes to construction techniques or natural environmental changes which require alterations to existing consents or new resource consents.

Prepare, review and update of CEMP, including ESRP and other sub-plans.

Facilitate and oversee environmental monitoring.

Update and maintain the environmental portion of the Project Risk Register.

Training of all staff including subcontractors.

Key contact for monitoring compliance.

Attendance at monthly meetings with Connectus ‘Key contact’ and Auckland Council Consent Monitoring Officers.

Auckland Transport

Connectus

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Connectus

Emergency Spill Response Plan

Project #: 2665

Doc. No. CRL-PAT-HSE-CON-PLN-001040

Client: Auckland Transport

Subcontractors

Revision: 04, Date: 21 March 2016

Project & Site Engineers

Development, management and monitoring of Construction Execution Procedures (CEPs).

Including incorporating environmental and sustainability requirements into the detailed CEPs developed on site.

Overseeing subcontractors.

Site Managers

Adherence to the CEMP and sub-plans, including this ESRP.

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Connectus

Emergency Spill Response Plan

Project #: 2665

Doc. No. CRL-PAT-HSE-CON-PLN-001040

Client: Auckland Transport

Revision: 04, Date: 21 March 2016

7 EMERGENCY CONTACTS In addition to the personnel specified in Table 7 of the Project CEMP (Section 4.1.3), other key contacts in relation this ESRP are outlined in Table 6: Table 6 Key Contacts Role

Name

Organisation

Phone

Email

Person Responsible for ESRP

ESM

Alasdair Mawdsley

(021) 240 4153

alasdair.mawdsley@mcdgro up.com

Project Director

Chris Powell

Connectus

(021) 596 036

chris.powell@mcdgroup.com

Communication and Consultation Manager

Allan HowardSmith

Connectus

(021) 361 158

alan.howardsmith@hawkins.co.nz

Auckland Council â&#x20AC;&#x201C; Team Leader Central Monitoring

Fiona Harte

Auckland Council

(021) 828 369

Fiona.Harte@aucklandcounc il.govt.nz

Public complaint contact number

-

Auckland Transport

(09) 447 4343

CRLProject@aucklandtransp ort.govt.nz

Fire Service

-

-

111

-

Police

-

-

111

-

Ambulance

-

-

111

-

Auckland Council Pollution Hotline

-

-

(09) 377 3107

-

Watercare Services Limited (for any discharges to sewer)

-

-

(09) 442 2222

-

National Poisons Centre

-

-

0800 764766

-

Spill Response NZ

0800 877 455

TBC

Nominated Spill Response Contractor

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Connectus Project #: 2665 Client: Auckland Transport

Emergency Spill Response Plan Doc. No. CRL-PAT-HSE-CON-PLN-001040 Revision: 04, Date: 21 March 2016

8 TRAINING The Project Induction will include a presentation of the requirements of management plans, incident response, emergency procedures and spill management. Specific spill response training will be provided to all site staff involved in the handling of Hazardous substances.

Training will include: 

A review of responsibilities under the ESRP



A review of the hazardous substances on site



Responsibilities during a spill



A hands on review of the contents of a spill kit



A practical demonstration of the use of hydrocarbon specific absorbent material to remove hydrocarbons from water

Further detail on environmental training is described in Section 4.2 of the CEMP.

9 DOCUMENT REVIEW This ESRP will be reviewed as part of the CEMP suite of documents and as described in Section 5.7 of the CEMP.

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Connectus Project #: 2665

Emergency Spill Response Plan Doc. No. CRL-PAT-HSE-CON-PLN-001040

Client: Auckland Transport

Revision: 04, Date: 21 March 2016

APPENDIX A DRAWINGS

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CATCHMENT AREAS: ALBERT ST TRENCH AREA: 2400m2 CONSTRUCTION DECK DRAINING TO TRENCH: 1300m2

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Connectus Project #: 2665 Client: Auckland Transport

Emergency Spill Response Plan Doc. No. CRL-PAT-HSE-CON-PLN-001040 Revision: 04, Date: 21 March 2016

APPENDIX B RECORD OF CLG COMMENTS

Page B

Connectus

Emergency Spill Response Plan

Project #: 2665

Doc. No. CRL-PAT-HSE-CON-PLN-001040

Client: Auckland Transport

Revision: 04, Date: 21 March 2016

Comment ID

Date

Time

Forum

Commenter

11

8/11/2015

-

Via Email

Ross Boswell

Comment I'm surprised that argon is listed as an environmental hazard. It is an inert gas, non-toxic but heavier-than-air so venting of a significant quantity might cause a hazard to workers in a confined space such as an excavation. With a stirring breeze it will be harmlessly dissipated in the atmosphere. It doesn't seem feasible to "contain" it.

5L seems an insignificant quantity in terms of hazard

Resolution Table 2 in Section 3.2 Hazardous Substances has the following change made: Argon has been removed from the indicative list of EHS stored on site.

Page 1

Auckland City Rail Link ENABLING WORKS CONTRACT 2 Appendix U: Risk Register Service Relocation Separable Portion 1 â&#x20AC;&#x201C; Cut and Cover Works

Appendix U Risk Register Service Relocation

In association with:

COMMERCIAL IN CONFIDENCE

Project / Facility No: 2719

Scope of Work covered in Risk Services Relocation Risk Review 19/01/2016 Description of Risk Review Date: Name Job Title Safety Manager David Young Utilities Manager Mark Anderson

Risk Review Date:

Risk Review Date:

Services Relocation Organisation Connectus Connectus

Description of Risk Review Name

Job Title

Engineer

Engineer

Supervisor

Supervisor

Risk Review Date:

Description of Risk Review

Name

Organisation

Job Title

Organisation

Safety Advisor Environment Advisor

Description of Risk Review Name

Job Title

Safety Advisor Environment Advisor Engineer Supervisor

Organisation

Safety Advisor Environment Advisor Engineer Supervisor

HSE RISK REGISTER Consequence (C) A- Low, B- Moderate, C- Serious, D-Major, E-Catastrophic VERY HIGH RISK Intolerable risk – do not commence activity.

Hierarchy of control applied

4

Underground cables 5

Damage to services 6

Cable strike Gas leak, water damage, loss of services, electrical shock, hazardous, toxic

Use of excavator or backhoe to excavator striking workers/ excavate trenches general public

8

Equipment, materials etc. near Objects falling onto personnel the edge of the trench in the trench

9

Access and egress 10

11

Trench cave-ins

Air quality in trenches Lifting materials and equipment into deep shear sided trenches with plant

Personnel falling into the trench Lack of oxygen or contaminated atmosphere

Machine striking personnel

exclusion zones

x

Possible

Serious

High

Barriers , Demarkation Approved TMPs

x

Possible

Serious

High

SWI K017 Traffic Management on the Worksite SWI K035 Working close to traffic Hoarding fenceing barrier signage

Pedestrian Management planning Ensure cables are identified prior to excavation and hydro excavation or hand dig with insulated tools Hydro excavation, Hazard management, as built plans, procedures Fencing Barriers erected Pedestrian management planning Permit to Excavate shoring , battering Benching >1.5m. safe access / egress

SWI K053 Trenching & Excavations Permit to Excavate

Possible

Major

High

Explosion, electrical shock, toxic

Safety

SWI K053 Trenching & Excavations Permit to Excavate

Possible

Major

High

Plant failure causing damage to equipment/ property

Safety

SWI K001 Operating Plant

Likely

Major

Very High

Safety

SWI K053 Trenching & Excavations Permit to Excavate

Likely

Major

Very High

SWI K053 Trenching & Excavations

Possible

Serious

High

deliiation /Barriers

Safety

SWI K053 Trenching & Excavations SWI K009 Using ladders

Possible

Serious

High

safe access / egress secured ladder extending 1m past stepping off point

Safety

SWI K053 Trenching & Excavations

Possible

Serious

High

atmospheric testing

Safety

SWI K053 Trenching & Excavations

Possible

Major

High

plan work to exclude persons from trench whilst materials are lifted

Injury, burns or death - network outage or damage

serious bodily injury Objects falling onto personnel causing cuts, lacerations and Safety head injuries

fractures and lacerations causing loss of consciousness, respiratory illness, poisoning

causing serious bodily injury

Isolation

High

Rare

Major

Moderate

Unlikely

Serious

Moderate

Rare

Moderate

Low

x

Rare

Serious

Low

x

Possible

Moderate

Moderate

Rare

Major

Moderate

Rare

Major

Moderate

Unlikely

Serious

Moderate

Unlikely

Serious

Moderate

Unlikely

Serious

Moderate

Rare

Major

Moderate

SWI K031 Work Near Plant

Safety

7

Working in trenches

Major

Risk Score

Pedestrian management

Safety Personnel being struck by vehicles members of the public injured Safety by site activities

Unlikely

Additional Controls

Consequence

Work close to traffic 3

Traffic on public or internal roads pedestrian safety through and around work site

Personnel being bit by moving plant causing serious bodily Safety injury

System / Current Controls

Control Implementation

Residual Risk Assessment

Likelihood

2

(Health Safety Environment)

Risk Score

work near plant

Plant and personnel in close proximity to each other

Risks (Unwanted Event)

Consequence

1

Hazards (Potential For Harm)

Likelihood

Risk Source Activity / Job Step

PPE

Primary Risk Assessment

Item No.

EXTREME RISK Intolerable risk – do not commence activity.

Engineering

HIGH RISK Undesirable risk – do not commence activity.

Substitution

MODERATE RISK LOW RISK Tolerable – Broadly acceptable - Tolerable – With identified controls fully implemented.

Manage by routine procedures.

Elimination

Risk Rating (R)

Administration

Likelihood (L) 1 = Rare, 2 = Unlikely, 3 = Possible, 4 = Likely, 5 = Almost Certain

x

x

x

x

x

x

x

x

By Whom

When

Review / Comments

12

Egress from trench made difficult during emergency

Ground water

Ground water in trench

Contaminated soil discovery

Acid sulphate, or other form of contaminated soils Land or water contamination

13

14

Work with asbestos 15

Work in a confined space

Asbestos Inhalation of airborne fibres Reduced oxygen access and or egress Asphixiation, entrapment

16

Power U/G

Service Strike

Injury or death, damage to property/equipment

Service Strike

Fire, explosion Injury or death

17

Gas Risks 18

Comms

Service Strike

Water

Service Strike

minor injury, flooding

Sewer

Service Strike

veils desease

21

Weather conditions 22

Fatigue management

Exhaustion Falling load, load swinging, machine overturning causing serious bodily injury

work at height Exposure to noise

Working in noisy conditions

Using hazardous substances

Contact with substance through inhalation, ingestion or skin absorption causing burns, skin infection, pulmonary Use of Hazardous Substances disease Back injury and other sprains and strains caused by Lifting and carrying materials incorrect manual handling and equipment technique

lifting & slinging 24

26

27

Manual handling

Moderate

Moderate

Possible

Serious

High

Possible

Major

High

Possible

Catastrophic

Very High

Safety

SWI K032 Work Near Underground Services,

Possible

Catastrophic

Very High

Safety

SWI K032 Work Near Underground Services,

Possible

Catastrophic

Very High

Safety

SWI K032 Work Near Underground Services,

Possible

Moderate

Moderate

Safety

SWI K032 Work Near Underground Services,

Possible

Moderate

Moderate

Health

SWI K032 Work Near Underground Services,

Possible

Serious

High

Health

SWI K037 Sunburn & Skin Cancer SWI K038 Thermal Stress, Heat SWI K038 Thermal Stress- Cold

Possible

Moderate

Moderate

Health

SWI K084 Fitness for Work

Possible

Moderate

Moderate

Possible

Serious

High

Likely

Major

Suffer from dehidration or hyperthermia, sun burn

Lifting materials and equipment Working at height where it is reasonably foreseeable that a person would be injured in a fall.

23

25

Hot or cold weather conditions Working long hours without regular breaks

Possible

Minor injury

19

20

SWI K053 Trenching & Excavations Permit to Excavate EPI L018 Acid Sulphate Environmental Soils, EPI L015 Land Contamination SWI K072 Work with Safety Asbestos SWI K019 Confined space Safety entry Safety

SWI K012 Lifting & Slinging Safety SWI K036 Work at Height

Falling from work area and Safety falling objects causing serious bodily injury Noise induced hearing loss

Safety Health Safety Environment

Safety

check of trench each day by competent person

asbestos Management plan.

Licenced removal contractor Training, compertence, confined space entry permit Ensure asbuilt plans are on site, services are marked out, relevant permits have been issued and stanover by utilities owner when required Ensure asbuilt plans are on site, services are marked out, relevant permits have been issued and stanover by utilities owner when required Ensure asbuilt plans are on site, services are marked out, relevant permits have been issued Ensure asbuilt plans are on site, services are marked out, relevant permits have been issued

x

x

x

Possible

Low

Low

x

Rare

Serious

Low

x

x

Rare

Major

Moderate

x

x

Unlikely

Serious

Moderate

x

x

Rare

Serious

Low

x

x

Rare

Serious

Low

x

Unlikely

Low

Low

x

Unlikely

Low

Low

x

Rare

Serious

Low

x

Rare

Moderate

Low

x

Unlikely

Moderate

Low

Unlikely

Serious

Moderate

Rare

Major

Moderate

Unlikely

Moderate

Low

Rare

Moderate

Low

Unlikely

Serious

Moderate

inoculations, training

x

SPF30 Sunscreen, long and longs

training, competency, exclusion zones

x

x

x

x

x

x

x

x

x

training, work at height permit.

Very High Containment netting, tool

x

lanyards SWI K044 Exposure to Noise SWI K071 Storage & Use of Hazardous Substances, EPI L008 Storage and Handling of Hazardous Substances SWI K081 Manual Handling

Possible

Serious

High

Likely

Serious

High

consideration of substitutions.limit volumes,

Likely

Serious

High

Team Lifts. Mechanical assistance

x

x

x

x

x