Maungawhau Station Community Liaison Group Meeting
25 September 2024
Helga Sonier
Link Alliance Community Manager
• Streets info-sessions
• Good neighbour awards
• Tech info hub
• Emergency drills
• Quarterly survey results 86% satisfaction
• Special CRL CLG at Te Manawa
Coming up:
• Branch Out Spring Festival
• Urban realm pop-ups
• New monthly info sessions
• Labour weekend BOL
• CLG/Site Tour 4 December 5pm to 8pm
Kate Symington Senior Planner - AECOM
Social Impact and Business Disruption Annual Report
• Designation condition 61.2.
• How disruption to businesses, residents can be avoided, remedied, mitigated.
• Specific issues:
• Disruption to traffic and access.
• Loss of customers.
• Loss of amenity.
• Impacts to community facilities.
This report covers the period 1 April 2023 – 31 March 2024.
Annual Report - Overview
Condition 61.8
• The Requiring Authority shall prepare an annual report on the identification, monitoring, evaluation and management of the effects outlined in the Social Impact and Business Disruption DWP together with a summary of matters raised by the community, and how these have been responded to. The report shall be presented to the Community Liaison Groups.
Development Response
• Ongoing involvement in Uptown community.
• Supporting local events e.g. Branch Out
- Uptown Spring Festival back on 12 October 2024.
• Improvements to the communications with the intention to be more specific with more regular updates on programme changes.
• Provide more focus on local benefits. This has resulted in regular weekly pop-up sessions in the community and project videos to showcase the progress and benefits of the future station.
Development Response
• Reuse of ‘Birds of Uptown’ designs for use for placemaking within the Uptown area.
• Other initiatives such as Mr Whippy providing free ice creams and coffee cart Fridays continued to provide a goodwill gesture and support engagement with local community through disruptive Blocks of Line.
• Additional effort put into newsletters has resulted in positive feedback. Survey results indicate that 86% of survey participants believe engagement is genuine, and overall stakeholder satisfaction is over 80%.
Complaints - statistics
using incorrect routes.
Complaints –
Who and How
Complaints – Example Link Alliance Responses
Noise and Vibration
• Staff reminded to keep music down or off.
• Briefed contractors and advised them of Link Alliance’s obligations. No noisy activities to occur prior to 7am.
• Investigated the source of the vibrations and had the works stopped and rescheduled to a non-disruptive time.
• Agreed sensitive times for works and minimised vibration effects during these times where practicable.
• Reminders sent to staff to be ‘good neighbours’.
Access and Parking
• Contractors reminded of their obligations and to not park in business parking.
• Signs installed to deter staff and contractors from parking in private carparks.
• Information for AT enforcement provided to stakeholders to have vehicles towed.
• Reviewed the implemented wayfinding.
• Construction team created a pedestrian route to allow for access.
• Raised with Link Alliance traffic team who resolved the issue.
Complaints – Example Link Alliance Responses
Business Disruption
• Ongoing engagement around timeframes.
• Replacing or reinstalling wayfinding signage.
• Reminded traffic controllers to be mindful of businesses in the area.
Safety
• Organised additional traffic controllers.
• Moved fencing and signage around entrances and exits to improve visibility.
• Removed temporary parking to improve visibility.
• Construction team inspected the area and resolved the issue.
Dust / air quality
• Construction crew cleaned the garage doors.
• Better temporary protection to be placed on building’s surfaces to mitigate issues in the future.
• Contact made with truck drivers to stop idling in the area.
Questions
• Are there any additional key issues and concerns?
• Is there any mitigation has worked well?
• What can the Link Alliance do to further mitigate the disruptive impacts being experienced due to construction activities?
Thibaut L'Hopital
Maungawhau Station Project
Manager
Maungawhau Station construction progress: Urban realm and utilities
Bridges
Streets
Amenities
Amenities - Bike racks, tree pits
Fenton Street Bridge
Ruru Street Bridge
Maungawhau Station site
Tom Renhart Maungawhau Station Fit-out
Manager
Maungawhau Station architecture and fitout update
• Fit out of ticketing and retail spaces
• Escalators & lifts
• CRL platform
• Western Line platform and overpass
• Ventilation building
Station building
Energisation of systems
Western Line platform (North Auckland Line platform)
CRL platform
Laurent Illoz Systems – Linear Asset
Installation Manager
Systems and track building update
• Successful Matariki Block of Line (BOL)
• Upcoming BOL’s (28/29 Sep + 05/06 Oct + Labour weekend BOL)
• Communications and systems installation
• Energisation and train testing
Link Alliance Network
Link Alliance Network
Rachel Blundell
Senior
Communications & Stakeholder Manager
Community Liaison Group meeting
25 September 2024
Where are we now?
Feedback from this CLG will be addressed and reflected in the draft Urban Design DWP
The draft Urban Design DWP will be circulated to mana whenua, CLG members and neighbours for formal feedback in early August
There will be 10 working days from receipt of the DWP to send your formal feedback to info@cityraillink.govt.nz.
The Outline Plan of Works (including Urban Design DWP) will be lodged with Auckland Council in October 2024
Construction is anticipated to start in quarter two of 2025, dependent on completion of urban realm works by Link Alliance, and take 9-12 months.
End of October 2025
Feedback focus: Design of walking and cycling link
Feedback focus: Design of Shaddock Street
Feedback focus: Wayfinding
Feedback focus: Station entrances
Questions & Answers
• Email the Maungawhau Station at mteden@linkalliance. co.nz
• 0800 CRL TALK – choose option 5 for Maungawhau Station
• City Rail Link website www.cityraillink .co.nz
