October 25, 2019 Upstate Business Journal

Page 1

...a great sense of fulfillment NEED TO KNOW

OCTOBER 25, 2019 | VOL. 9 | ISSUE 20

“It has been a miraculous ride”

| NEWS

75

IMPROVED HEALTH

38

13 million Americans in workforce over the age

years

I have gained a lot of satisfaction from working so long and gain more the longer I work.”

since 1988

-Frances Simon, team leader, PSP Group

Working over 65

PAGE 6

October 25, 2019 | upstatebusinessjournal.com

1


NEWS |

NEED TO KNOW

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Offer Ends October 31, 2019

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2 UBJ | October 25, 2019


THE OPENING BELL 6

QUOTED

Working over 65? While some think it’s crazy to work past age 65, three Greenville residents talk about the sense of fulfillment they gain by not retiring.

4 16

“The growth of Greenville is phenomenal and people know about Greenville.” –Mike Miller, CFO, CitiSculpt “We often think of bias as something being done to us, but we often ‘cover’ in anticipation of that bias.” –Jennifer Brown, keynote speaker, Diversity & Inclusion Summit

THE BIG NUMBERS

76,900

18 PawPaws USA brings locally made, customized dog collars and pet accessories to downtown Greenville.

students in Greenville county. Read about the new CEO of Public Education Partners on Page 12.

54%

of transactions are completed using a debit card. Read about payment options for businesses on Page 17.

JOIN THE CONVERSATION www.UPSTATEBUSINESSJOURNAL.com

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October 25, 2019 | upstatebusinessjournal.com

3


NEWS |

NEED TO KNOW

REAL ESTATE

CitiSculpt project moves forward with Opportunity Zone fund n story by ARIEL TURNER | rendering provided by MCMILLAN PAZDAN SMITH ARCHITECTURE

Two years ago, a mixed-use, multi-building development was announced for the downtown Greenville property along Academy Street where Agfa Healthcare offices are located. Then, it seemed, nothing happened. In reality, the developer CitiSculpt has been reworking the financial side of the project at 10 S. Academy St. after learning its proposed development is in one of the areas designated by the Tax Cuts and Jobs Act of 2017 as an “Opportunity Zone.”

CitiSculpt CFO Mike Miller, says their funding plans changed after the bill co-sponsored by U.S. Sen. Tim Scott (R-SC) passed, opening different avenues for investors. The property will go before the city of Greenville Design Review Board Urban Panel in December if all goes as planned. Miller says the design being submitted is the same as the one previously released in 2017. Phase 1 of the project includes a 263-unit multifamily complex with a 500-space parking garage behind

The growth of Greenville is phenomenal and people know about Greenville.” -Mike Miller, CFO, CitiSculpt

the existing Agfa building. Part of the residential units will be designated as workforce housing. The location of the project on the edge of the Central Business District and not in a current residential area will not displace anyone from a gentrification perspective, Miller says. Phase 2 will be the construction of a 60,000-square-foot building at the corner of McBee and Washington streets that will be designated for qualified Opportunity Zone businesses.

The hotel on Washington and Academy streets is Phase 3, and no hotel company has been chosen yet. With approval from the DRB in December, the current plan is to break ground on Phase 1 in early 2020. Construction is projected to take from 18-22 months.

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4 UBJ | October 25, 2019


squared away

The Greenville Open Studios 2019 exhibit Visit the Metropolitan Arts Council Gallery, our headquarters at 16 Augusta Street, to see the 2019 Open Studios exhibit, “Squared Away.” Kent Ambler

All works featured in this show are from the Greenville Open Studios 2019 artists. The works are submitted in a 12 x 12 (x 12) inch format to give the public an introduction to the artists’ work.

Liz Rundorff Smith

Visiting the exhibit is an easy and convenient way to select which studios to visit during the weekend. The exhibit is also a showcase of the amazing and diverse talent of the participating artists. Kay Bingner

Andy Gambrell

Garland Mattox

Featuring the 158 artists of Greenville Open Studios 2019

Regular Gallery Hours: Monday – Friday | 9:00 a.m. – 5:00 p.m.

Ken Christy

Daydrielane Osorio

Open Studios Weekend Hours: Friday, November 8 | 6:00 – 9:00 p.m. Saturday, November 9 | 10:00 a.m. – 6:00 p.m. Sunday, November 10 | Noon – 6:00 p.m.

Location: L. Ann Malphrus

Philip Garcia

Metropolitan Arts Council 16 Augusta Street Greenville, SC 29601 See the inside back cover to learn more about the Open Studios weekend!

Starr Haney

Laura Lynn Luce

Dan Williams


Ready to RETIRE

WORK While some think it is crazy to work past the age of 65, others wouldn’t even blink in the direction of retirement. In fact, according to United Income, 13 million Americans age 65 and older will be in the labor force in 2024. The Bureau of Labor Statistics says the trend of people working into their later years is expected to continue. Those that are working at an older age find that they can make time for both work and play. There is more flexibility in their schedules and can be considered masters of their professions. What was once running children to school has now become catching up with grandchildren on the weekends. Seniors nowadays are healthier than they’ve ever been, making it easier to work later in life. There is a financial advantage of working later, being able to save more money for retirement. Three individuals from the Greenville community were interviewed about why they are still working, and the results were all the same: There is a sense of fulfillment working later in life and loving what they do.

Working over 65 n story by GEORGIA GAY | photos by KEN OSBURN

13 MILLION

Americans aged 65 AND OLDER will be in the labor force in 2024

Those working later in life is HEAVILY

INFLUENCED by their EDUCATION and their LINE OF WORK

Those are 2X more likely to be working TODAY Compared with those in 1985 65+

Those with a college degree grew from

25% IN 1985 IMPROVED HEALTH is a KEY FACTOR for those still working

78% REPORT BEING IN GOOD HEALTH OR BETTER

up from

73%

IN 1997

and

to

69%

IN 1985

53%

IN 2019

77%

OF THOSE 65+ FEEL NO LIMITATIONS IN THEIR WORK Sources: UnitedIncome.com and AARP.org

6 UBJ | October 25, 2019


John Campbell Nelson Mullins Riley & Scarborough LLP Age: 70

C

ampbell, 70, a lawyer of over 45 years, has been working with Nelson Mullins since 1988. He was one of the original partners that started the office in Greenville. The firm stretches from Los Angeles to Boston. “It has been a miraculous ride,” Campbell said in regard to the growth of the company. Campbell’s day-to-day has changed since he started working. “I used to take the kids to school and be in the office between 7:30 a.m.–8 a.m. every day,” Campbell recalled. “With them grown and living their own lives now, I have more flexibility.” Campbell finds that he has more time, both in the office and outside. “I am an avid hunter and love to fish,” he said. “I also have traveled quite a bit, visiting places like Poland, France, Singapore and Thailand.” His clients aren’t worried when he travels, because he always makes sure to stay connected and plugged in. Finding his drive and sense of urgency unique, he said he has been able to keep a strong and consistent client base. Campbell plans to work as long as he feels needed. “You have to like what you’re doing, or you won’t stick around,” he said. “If you don’t like what you do, you’ll leave as soon as you can.” Having practiced law for most of his life, Campbell said he doesn’t see a time when he will retire. “My dogs would rather me not work,” he said jokingly. “However, I will work as long as I’m needed.” He said that there is a strong sense of fulfillment in going into work every day, knowing he is working with a well-established firm. “There have always been good people that have come through Nelson Mullins,” said Campbell. “We walk up and down the halls and shake hands and I can confidently say we are all friends.”

You have to like what you’re doing, or you won’t stick around.” -John Campbell

Campbell has been a lawyer for OVER 45 YEARS Campbell has been with Nelson Mullins since 1988

1 JOB ST

Campbell worked in a cemetery as lawn maintenance and helped paint Coca Cola signs

October 25, 2019 | upstatebusinessjournal.com

7


Frances Simon The PSGroup Age: 69

S

imon, 69, who has been with The PSGroup for 38 years, is the main leader of her team, which comprises financial advisors who work closely with their clients and instruct them on basic financial planning, along with navigating the financial institutes of life. “We prioritize getting to know the client and actually keeping up with them,” Simon said. A typical day for Simon includes taking care of emails and meeting with clients, which she says is the fun part. “We are a client-centric group and we help to communicate the financial world to them,” she said. Clients present new and challenging tasks every day, something Simon thrives on. “I have gained a lot of satisfaction from working so long, and gain more the longer I work,” she said. Being completely invested in The PSGroup, Simon has a higher level of understanding from how things work from working so long: “It all translates into me being a master of the profession.” Most of the teams at The PSGroup include members who have worked with each other long enough to forge solid professional relationships. “We are a fun group, but it is definitely an extremely professional environment due to the confidential information of our clients,” Simon explained. Having worked with clients for so long, and with the same company for over 38 years, Simon said she now finds there is more flexibility both in work and life. She has worked closely with her team and said “I am comfortable with my team while I am away.” Simon said she has gained a great sense of fulfillment from her job. It has allowed her to help her clients in not just a financial aspect, but in their personal lives too. She has watched generations of families grow, which, she said, has been its own reward.

Simon has been with the PSP group for 38 YEARS Simon has watched GENERATIONS of families grow, which she says gives her a sense of FULFILLMENT

1ST JOB Simon worked as a teacher We prioritize getting to know the client and actually keeping up with them. We are a client centric group and we help to communicate the financial world to them.” -Frances Simon

8 UBJ | October 25, 2019


Anne Butfiloski ScanSource Age: 77

B

utfiloski, 77, has worked for ScanSource for almost 18 years. She, along with six other event managers, handle conferences, road shows, external and internal events within the company. Going into work every day is a joy for Butfiloski, who said she still loves what she does. “There is a great sense of fulfillment from my job,” she said. “I love the people I work with; they all keep me young.” Butfiloski said the culture within ScanSource is a major part of why she stays. “Besides, I would go crazy at home if I stopped working,” she said jokingly. Butfiloski said her family is supportive of her working at this phase in life and that they make sure to set aside time so she can visit with her three grown children, six grandchildren and one great-grandchild.” Butfiloski said she may retire soon, yet every year she has put it off. “I keep saying I will retire every time the end of the year comes around, but find myself working another great event,” she explained. When Butfiloski isn’t working, she said she finds herself volunteering, spending time with grandchildren or going to watch her beloved Clemson Tigers play football. She likes always being on the go, and said she has no intention of slowing down. “I’m afraid if I slow down, Father Time will catch up with me,” she said.

I keep saying I will retire every time the end of the year comes around, but find myself working another great event.” -Anne Butfiloski

Butfiloski has

3 CHILDREN 6 GRANDCHILDREN & 1 GREAT GRANDCHILD Butfiloski has been with ScanSource

SINCE 2002

1 JOB ST

Butfiloski worked as a playground coordinator

October 25, 2019 | upstatebusinessjournal.com

9


NEWS |

NEED TO KNOW

BUSINESS

Organic Cat Cafe celebrates new location n story by EMILY WARNER | photos PROVIDED

Earn your Master of Business Administration degree in a program created specifically for active professionals. Offered fully online, completed in less than a year, and competitively priced under $20k, the 10-Month MBA at Gardner-Webb University is designed to be completed at the speed of life. The 10-Month MBA will strengthen your leadership skills and increase your knowledge in a wide range of key business functions. Fast, affordable, and worldclass the Gardner-Webb University 10-Month MBA will ignite your career.

After searching for a year, the owners of Organic Cat Café have found a new home at 928 S Main Street. The café will host a grand opening celebration on Saturday, November 16 and Sunday, November 17. The café will also celebrate its 2-year anniversary. The owners of Organic Cat Café said they have finally found a space and location to express their artistic vision. Their hopes for the café are to “inspire creativity and arouse consciousness while serving as a meeting place for the exchange of culture and art.” The weekend-long celebration will be full of music, art, food and cats.

SATURDAY, NOVEMBER 16 Hours are 11:11am - 11:11pm SUNDAY, NOVEMBER 17 Cat Yoga: 1:30pm-3:00pm Regular hours from 3:00pm-10:00pm

OCC partners with local cat rescues including: • •

• •

gardner-webb.edu/mba10

10 UBJ | October 25, 2019 10MBA-Ad1-Print--AfricanAmericanMale-UBJ-v3-2.indd 1

9/20/19 9:16 AM

Foster Paws The Barker Rescue Project Feline Lifeline Actually Rescuing Cats Concerned Citizens for Animals

RESIDENT CATS MUST HAVE THE FOLLOWING QUALITIES Have a friendly personality Don’t mind constantly changing people Get along with all the other resident cats Meet the resident cats at OrganicCatCafe.com


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NEWS |

NEED TO KNOW

PROFILE

Public Education Partners CEO, Catherine Schumacher, has big plans for Greenville County n story by GEORGIA GAY | photo PROVIDED

Public Education Partners, a non-profit geared toward public education in Greenville County, has announced that Spartanburg native Catherine Schumacher will be its new CEO. Schumacher served on the PEP board for three years prior to becoming CEO. Through PEP, Schumacher said she plans to provide a laboratory for innovation and elevation in public schools. “We just really want to make Greenville County schools the absolute best schools, not only in the state, but in the country,” Schumacher said. Schumacher said she will focus on three primary areas. The first area is to elevate teachers. “We want to celebrate teachers and the profession, really thinking of innovative ways to attract and retain the best teachers for students,” Schumacher said. The second area is about empowering advocates. To this end, Schumacher said, PEP will roll out a new policy agenda with an expanded advocacy team. “This is going to be a big year for advocacy in public education,” she said. “We’re looking at education-funding reform over the next couple of years.” The final piece of the puzzle for Schumacher is to thoroughly engage communities in all of the work done through PEP. A heavy focus will be on how public education plays into broader community conversations like the effect of affordable housing on teachers, or homelessness on students.

The teacher to pupil ratio in SC is 1:16 Source: PublicSchoolReview

Schumacher said her nine-member team at PEP feels optimistic regarding the future of public education. “My job going forward is going to be sort of supporting and channeling the good work of all the members of the team, getting out into the community and then making sure that PEP is at the table before all the big important communication conversations,” Schumacher said. PEP is also working to help teachers during the school year and students during the summer with its Summer Reading Camp program. “The program provides reading libraries for students from Title One schools in Greenville County,” Schumacher said. “It is really focused on reducing the summer slide, or students who lose crucial reading skills over the summer before heading back to school.” Schumacher and her team work year-round on a range of ongoing, practical hands-on events. “There really is no quiet time with summer being busy with the summer reading program, and advocacy work in the first half of the school year,” she said. “Then in the fall, we are getting into the school year and making sure we’re making connections with PTAs and school-improvement councils.”

South Carolina serves 770,650

STUDENTS across the TOP 1,272 PUBLIC SCHOOLS

Source: PublicSchoolReview

12 UBJ | October 25, 2019

We haven’t tackled education reform or education-funding reform in this state in a really long time, so it is crucial for PEP to have a visible and loud voice.” -Catherine Schumacher, CEO, Public Education Partners Before joining PEP, Schumacher worked as a consultant for 14 years. “I grew up in Spartanburg and went through the public schools there. So I am a product of South Carolina’s public schools and have personally benefited from a wonderful public school education,” Schumacher said. After graduating high school, Schumacher spent about 13 years in Boston and New York but came back to Greenville to start a family. Schumacher got into the non-profit realm when she started working in the development office of an off-Broadway theater company. “My background is in arts and I was an actress in New York where I learned about non-profit work and development,” she explained. Schumacher credited her theater background with giving her a unique perspective and helping her develop the skills needed to help drive continued success at PEP. Looking ahead, Schumacher said it’s an important time for

with 76,900 STUDENTS, The Greenville County School District is the

44TH LARGEST in

the nation and has 101 schools and centers. Source: GreenvilleEconomicDevelopment.com

public-education partners to take a leadership role. “I think it is such an important time for public education in South Carolina,” she said. “I was in elementary school the last time South Carolina went through major education reform when Dick Riley was governor. We haven’t tackled education reform or education-funding reform in this state in a really long time, so it is crucial for PEP to have a visible and loud voice.”


NEED TO KNOW

greenville

| NEWS

BUSINESS

M

A

D

E

Perfection for your pup: Paw Paws USA

n story by HALLIE BROWN | photo PROVIDED

APPLY BY DECEMBER 21ST

From an idea in a marketing class to a downtown Greenville store, Anne Nutter, president and CEO of Paw Paws USA, has turned a class project into a profit. Students in the marketing class had to come up with a product idea and Nutter chose dog collars, with her dog, Peanut, being the inspiration. Nutter started making dog collars and her classmates were her first customers. “I started to get orders in class and I had basically a bunch of broke college students around me that were willing to pay me $20 for a collar or $25 and then I noticed they were like wanting to customize it a little bit,” Nutter said. Her classmates wanted the products customized to include certain colors and pet’s names, so Nutter began adding the signature details her products still have today. As Nutter’s business grew, she moved from making the products at

home to a workspace on McBee Ave. She opened a small store below the workspace in 2009. Eight years later, when Nutter was ready to open the flagship Paw Paws USA store, she knew just where she wanted to be. “I just love downtown,” she says. “I just love the vibe.” The store at 651 S. Main Street has an in-house production facility where the handcrafted nylon ribbon collars, leashes and harnesses are made. The products are crafted using a special stitching technique that makes them particularly durable. Nutter’s custom creations feature fun and colorful designs inspired by men’s ties and fashion trends. All materials used for the products are sourced from the USA. Not only does Nutter sell collars, leashes and harnesses, she allows small businesses to sell products in her store, too. The products range from chewy dog treats to birthday cakes for your special four-legged friends.

STORE HOURS: M-F: 11am-5pm | Sun: 12pm-5pm

CLEMSON MBA INFO SESSION: Online & In Person Nov. 6 I 5:30 PM - 7 PM

WWW.CLEMSON.EDU/MBA

PawPawsUSA.com October 25, 2019 | upstatebusinessjournal.com

13


NEWS |

NEED TO KNOW

FINANCIAL PLANNING

Are you aware of the new IRS withholding tool? ROB HOLLANDER

managing partner and co-founder of DeHollander & Janse Financial Group.

There have been numerous changes to the tax code in the past two years that affect Americans. Were you surprised by your 2018 tax return? My clients frequently said their paycheck withholdings were insufficient and resulted in refunds that were smaller than anticipated. Due to changes in tax withholding rates and limited deductions, the Tax Cuts and Jobs Act of 2017 created situations like these for countless taxpayers. Previously, many taxpayers received refunds due to excess withholding. A new tool is designed to help: the IRS Tax Withholding Estimator (Estimator). This tool allows you to review your withholding amounts to determine whether you want to make changes. The Estimator can be found at the IRS website, https://www.irs. gov/individuals/tax-withholding-es-

timator. You’ll be able to see your results in minutes and decide whether to change your current withholding allowance with your employer.

WHAT YOU WILL NEED

The IRS recommends gathering the following information before using the Estimator: • Recent pay stubs • Most recent income tax return Be ready to answer questions about your tax filing status, dependents, pretax contributions (such as retirement or medical accounts), other sources of income and tax credits. The Estimator will take you through questions that vary depending on whether you itemize or claim the standard deduction. To find out which items can be deducted, review IRS Topic No. 500 at IRS.gov/taxtopics/tc500. If you plan to itemize deductions, gather the following:

• Medical and dental expenses • Taxes paid • Qualified mortgage interest paid • Gifts to charity • Casualty losses • Other expenses that could be deducted The Estimator will not ask for personal identification information, such as name, date of birth, social security number or bank account numbers. The Estimator will not save the information you enter. It is a single-use calculator.

RESULTS PROVIDED

Once you’ve completed the questions, the Estimator will calculate whether you’re estimated to owe money or receive a refund for the 2019 tax year. The Estimator will give you two options for adjusting your withholding: • Get My Balance Close to Zero • I’d Like to Get a Refund

G LF

Based on your selection, the Estimator will explain how to fill out a new Form W-4 and provide a link to the form. Once you download and complete Form W-4, print it and give it to your employer. Your paycheck withholdings will be adjusted accordingly. The IRS recommends reviewing your selections again in 2020.

OUTING FOR CHARITY

Raising funds for the Upstate’s Combat Wounded Veterans. Join us!

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TO REGISTER CALL TIM HENRY AT 509.551.5188 14 UBJ | October 25, 2019


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Thursday, November 14 5:00 to 7:00 pm Rick Erwin’s West End Grille

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NEWS |

NEED TO KNOW

EVENT

Annual Diversity & Inclusion Summit drew more than 700 n story by MCCLAIN LILLY, marketing & communications coordinator, Greenville Chamber | photo PROVIDED

The 3rd Annual Greenville Chamber Diversity & Inclusion Summit, held October 8th at the Greenville Convention Center, brought more than 700 people together to discuss the best practices in the field. Everyone from business leaders, to industry practitioners, to those just beginning their work to build inclusive organizations and environments came together for an all-day summit that included three keynote sessions and eight workshops. Some topics covered included: • Retaining Diverse Talent in the Workplace • Finding Common Places Through Conflict Resolution • Closing the Generational Gap • Mentorship • Putting Your D&I Voice into Action

The three keynotes included Jennifer Brown, “Covering, Intersectionality, and Allyship: The Next Way We Need to Advocate for Inclusive Organizations,” a conversation with Lee Gill and Victoria Russell, “A Look into Papa John’s Efforts to Drive a More Diverse, Equitable and Inclusive Culture” and Karen Hinds, “Empowering Leaders of Distinction.” Here are a few of the key takeaways from the Summit:

AMPLIFY THOSE WHO CAN’T AMPLIFY THEMSELVES “We often think of bias as something being done to us, but we often ‘cover’ in anticipation of that bias,” Jennifer Brown stated in her keynote. Sixty-one percent of people in the workplace “cover,” or downplay a part of themselves that is a known, stigmatized identity by changing their affiliations, appearance or associations. Underrepresented people cover the most, but Brown said the big “a-ha moment” for her was that 45% of white males cover as well, hiding political affiliations, socioeconomic backgrounds, religion or levels of education. Allies are needed to lift the covering work, amplify the voices of those who feel underrepresented and create a safe and inclusive environment that allows everyone to bring their full selves to work.

We often think of bias as something being done to us, but we often ‘cover’ in anticipation of that bias.” -Jennifer Brown, keynote speaker

Above: (L-R) Lee Gill, Clemson University’s Chief Diversity Officer; Victoria Russell, Papa John’s Pizza’s Chief of Diversity, Equity & Inclusion; Nika White, Senior Advisor to Greenville Chamber’s Diversity and Inclusion Initiative; and Carlos Phillips, President of Greenville Chamber

16 UBJ | October 25, 2019

Right: Nika White, Senior Advisor to Greenville Chamber’s Diversity and Inclusion Initiative

BY 2035, THE MINORITY WILL BE THE MAJORITY

When Victoria Russell accepted the position of Chief Diversity Officer at Papa John’s in the wake of their recent public relations crisis, she knew that she had a lot of work ahead of her- and her first act was writing her own job description. “The best advice I received when I took on this role was that I can’t have this job if I am afraid to lose it.” During her tenure at Papa John’s thus far, she has implemented D&I Training that has helped the Papa John’s team become the “family” they always wanted to be. Russell says that she knows that not everyone will continue this journey with them, but they are an inclusive company and their values align with that now. “By 2035, the minority will be the majority, and if you don’t currently have a multicultural strategy, you don’t have a growth strategy,” Russell says. As leaders and allies, it falls on those with a seat at the table to look around, figure out who is missing and pull a chair up for them.

EMPOWERED PEOPLE EMPOWER PEOPLE At the end of the day, Karen Hinds charged all attendees with a call to action: multiply yourselves. “An effective leader solves problems and helps other grow into their greatness. What will you do with the knowledge you have gained today?” By taking ownership and committing to taking consistent action, diversity can become infectious. She stressed that you don’t have to have a D&I title to develop a personal D&I strategy. Hinds encouraged attendees to know their personal value without their respective titles and to recognize how that impacts their organizations. “People do business with those they know, like and trust,” Hinds said. “We want to expand what that looks like.” Save the date for the 2020 Diversity & Inclusion Summit, October 20, 2020.

By 2035 the minority will be the majority, and if you don’t currently have a multicultural strategy, you don’t have a growth strategy.” -Victoria Russell, Chief Diversity Officer, Papa John’s


NEED TO KNOW

| NEWS

TECHNOLOGY

Mobile technology expands payment options for small businesses, NGOs LAURA HAIGHT

president, portfolios.com

How do you get paid? I’m talking to solopreneurs, freelancers, nonprofit organizations who want to collect payments or donations quickly and provide low-barrier options that go beyond checks or cash. Enter alternative payments like Venmo, Cash App, and Zelle. They are part of a group of payment types called peer-to-peer or P2P. Although they are hardly entrepreneurial startups (Venmo is owned by PayPal; Cash App by Square; and Zelle, a partnership of major banks, Mastercard and Visa), they are recognition of the dynamic expansion of mobile technology, and another sign of the diminishing place of cash and checks in daily commerce. While they may be similar, they have significant differences.

EASE OF USE

While all three have mobile apps for all platforms, Venmo clearly states that its business program is designed for online purchases only, not mobile. Cash App and Zelle are both good mobile apps, but Zelle can be found either in your online banking app or in a Zelle-branded app. Cash App lets the consumer connect a credit card, which might be a plus for clients who prefer credit to debiting their bank accounts.

EASE OF SETUP

The setup for both Zelle and Cash App is relatively simple. Either through the app or online, establish an account, link it to the receiving account (your business bank account). Cash App has a few more steps and also DEBIT CARDS more options. Set up your username or “cashtag” (i.e. $laurahnj), and you get a cash.me page, where customers can pay

online without having a Cash App account of their own. Venmo offers more features and is, therefore, more complex. You might need help.

FEES

This is always a concern with solos, small biz and NGOs. No business wants to pay fees. If that’s your situation, then Zelle is for you. Venmo charges a 3% fee; Cash App a 2.7% fee on banking transactions or a 3% fee if you accept credit cards. Although fee-free, Zelle may limit the number of transactions or the dollar amount per day, as set by your bank. Cash App limits you to a very low $1,000 per 30-day period. You can get it increased, but Square Cash will ask for more information about your business, to verify they won’t get stiffed.

INTEGRATIONS

Here Venmo rules. Its more-robust implementation means more programming options on the back end. Again, you might need help setting that up. If you use online banking with your Zelle-partnered bank, the transaction just appears as another deposit into your account. Cash App has no real integrations or tracking.

SECURITY

My opinion is that using Zelle through a partner bank’s already secure(ish) app would be more secure than creating a third-party connection to your bank account. Having banking information for your business (or your customers’ data) on external servers adds a layer of concern.

54%

26%

CREDIT CARDS

14%

CASH

MOST POPULAR PAYMENT FORMS Source: TSYS 2018 U.S. Consumer Payment Study October 25, 2019 | upstatebusinessjournal.com

17


NEWS |

NEED TO KNOW

BUSINESS

On the Move Some of the Upstate’s most recent hires, promotions, awards and appointments

NAMED: Cynthia Haynes was recently named director of the

rhetorics, communication and information design Ph.D. program in the College of Architecture, Arts and Humanities at Clemson University. She joined the Clemson faculty in 2006.

APPOINTED:

NAMED:

DuBose Ratchford was recently appointed as chief

David King was recently named department head for

HIRED:

SELECTED:

Brittany Lowe joined ADC Engineering, Inc.’s civil

Allison Mertens was recently selected as a Riley Institute Fellow. Mertens is senior vice president of corporate growth at Crawford Strategy. She will join leaders selected from across the Upstate as Furman University’s 28th class of the Diversity Leaders Initiative (DLI) through the Riley Institute.

operating officer at Big Rock Natural Stone & Hardscapes. Ratchford graduated from Samford University with a bachelor’s degree in journalism and mass communication, with a focus in advertising and public relations and English.

engineering department as a project designer. Lowe received a bachelor of science in civil engineering from the University of South Carolina and previously worked as an engineering associate for Alliance Consulting Engineers, Inc.

the economic development and corporate training division’s department of business and leadership at Greenville Technical College. King has served as a quality assurance manager, senior quality engineer, quality supervisor, quality and product design engineer and statistical engineer.

LOOK UP See the valedictorians and veterans proudly striding across our campus today. See the half a billion dollars we contribute to this region’s economy every year. And look toward the future–one that we’re dedicated to enhancing.

THE HILL FAMILY

DONOR ADVISED FUNDS HELP MAKE GIVING SIMPLER AND MORE POWERFUL

To learn more about Donor Advised Funds, call us at (864) 331-8418 or visit cfgreenville.org.

18 UBJ | October 25, 2019

Helpin g Families Suppor t Causes T hey Care A bout


NEED TO KNOW

| NEWS

HIRED:

HIRED:

James Alford recently joined Foxcroft Wine Co. as

Kathy Jackson recently joined The Children’s

HIRED:

HIRED:

Micah Inafuku recently joined Infinity Marketing as

David Ward recently joined United Community

HIRED:

PROMOTED:

Jennifer Lopez joined FinTrust Capital Advisors as

Maegan Taylor was recently promoted to senior

general manager. Alford spent most of the last two decades working in various aspects of the wine industry, including wholesale, importing, retail and fine dining. He is a veteran of acclaimed restaurants Terra and Motor Supply Bistro.

an analytics coordinator. He earned a bachelor’s degree in business administration from Bob Jones University as well as a master’s degree in business analytics from Grand Canyon University.

a client service administrator. She holds a bachelor of business administration in accounting from the University of North Georgia and is currently working on obtaining the Series 65. Prior to joining FinTrust, she worked at a local accounting firm.

Museum of the Upstate (TCMU) as director of development. Jackson previously worked with Rebuild Upstate as their community engagement specialist, the Diana Wortham Theatre and as director of development for the Asheville Buncombe Youth Soccer Association.

Bank’s Spartanburg team as senior vice president, commercial relationship manager. Ward has nearly 30 years of banking experience. He is a graduate of Wofford College and the Risk Management Association’s School of Commercial Lending.

accountant at SuggsJohnsonLLC. Taylor has six years of public accounting experience and holds a bachelor’s degree in business accounting from Anderson University.

With locations in Simpsonville and Duncan, Sandlapper Concrete supplies made-to-last concrete across the Upstate for a host of commercial, institutional and specialty clients.

We’re in the mix. Meet the bank behind Sandlapper Concrete.

T HE B A NK BEHIND YOUR BUSINES S Member FDIC

FCB Upstate_masterUBJ.indd 3

4/3/19 October 25, 2019 | upstatebusinessjournal.com

6:04 PM

19


NEWS |

NEED TO KNOW

ECONOMICS

Potential Brexit impact UPSTATE AREA NEWS AND NOTES on the Upstate A new executive business conference is coming to Greenville TechLink aims to provide business owners and executive teams with diverse proven practices in a one-day intensive format. Five Greenville businesses and three tech giants are partnering to present this conference from 8 a.m. - 4:30 p.m. on Nov. 7 at the Embassy Suites Verdae by Hilton Golf Resort and Conference Center. Keynotes include Brent Combest, general manager, One Commercial Partner at Microsoft, plus sessions on business blind spots, productivity and cybersecurity. TechLink’s mission is to provide best practices to business leaders with companies headquartered in Greenville-metro. Techlink includes a Q&A panel, prizes, Dell demos, lunch and a cocktail hour. For tickets: www. techlinksc.com.

Linda Brees: A lifetime of service continues for kids’ sake Following her recent retirement as director of the Bradshaw Institute for Community Child Health & Advocacy at Prisma – Upstate, Linda Brees has been named a senior fellow for the Institute for Child Success. Brees has served on the board of ICS, a Greenvillebased research and policy organization, since it was founded a decade ago. The programs and initiatives that Brees has developed (e.g., Safe Kids™ Upstate, bike helmet distributions and infant safety seat inspections) have “reduced childhood deaths in our community by thirty-five percent,” said Dr. Desmond Kelly, Prisma Health pediatrician and ICS board vice-chair.

MKSK becomes an employee-owned company MKSK, Inc. the 29-year-old national award-winning, landscape architecture, urban design and planning firm, is now an employee-owned company through the creation of a new Employee Stock Ownership Plan. The plan’s objective is to provide long-term ownership and organizational stability, so talent stays intact to serve the company’s clients and secure the company’s future. MKSK has seven metropolitan studios in Ohio, Indiana, Kentucky, Michigan and South Carolina. MKSK has partnered with the City of Greenville on the Reedy River Redevelopment Area and Unity Park. There are about 6,700 ESOP businesses in America, employing more than 13 million employee owners.

READ MORE ONLINE www.UPSTATEBUSINESSJOURNAL.com SUBMIT YOUR PRESS RELEASE AT: www.UpstateBusinessJournal.com/submit 20 UBJ | October 25, 2019

n story by EMILY WARNER | photo PROVIDED

The U.K. could weaken the EU and the EU could weaken other countries in turn and could potentially reach us.” -Jay Rogers, partner, Nelson Mullins Riley & Scarborough LLP Almost everyone has heard of Brexit, but few know exactly what it means — or understand what its consequences may be. One pressing issue is how the British government will maneuver and negotiate trade deals. Brent Nelsen, professor of politics and international affairs at Furman University, says there may be thousands of points of friction. “Every little thing has got to be negotiated, and these are very intertwined economies,” he explains. “So there’s going to be this long process of trying to figure out what their [U.K. and EU] arrangement is after Brexit.”

SIMILARITIES

Sound complicated? That’s because it is. Nelsen says Brexit is unprecedented in modern history. Duane Dingle, CEO of Greenville’s OpTek Systems, a global supplier of laser-processing tools, says what’s happening between the U.K. and EU does have some commonalities with the situation between the U.S., Mexico and Canada. One similarity is the minimal tariffs between the three North American countries, he explains. “We can ship FedEx into Canada or down to Mexico and it arrives the next day,” Dingle says. “So North America is treated as a European Union in some regard.” Imposing or changing tariffs would be comparable to Brexit, he says. “If a similar Brexit were to occur here, then we could see everything that ships into Canada have a 15% increase,” Dingle says. “That’s a problem.”

BREXIT AND THE UPSTATE

International trade is vital locally. According to the Greenville Chamber of Commerce, British companies have created more than 2,700 jobs in the Upstate since 2004. More than 107 companies from the United Kingdom are located in the state and employ nearly 11,600. Although statistics suggest Brexit will impact the Upstate economically, some people aren’t certain. Jay Rogers, a Nelson Mullins partner who provides corporate counsel to U.S.-based and international businesses, says that Brexit will likely have no ramifications here unless there’s a “Lehman effect” from the U.K.’s withdrawal. The Lehman Brothers collapse in 2008 is considered one of the first “dominos” that led to the financial crisis. “They were one of the largest investment banks in the world,” Rogers explains. He says it’s possible that Brexit could have a similar effect. “The U.K. could weaken the EU, and the EU could weaken other countries in turn and could potentially reach us,” he says. Dingle says companies doing business with or based in the U.K. should be fine as long as they don’t manufacture there, but he says it’s important to have options. “[OpTek] can manufacture here, we can manufacture in the U.K., we can manufacture in China. So we’re pretty well-positioned … We can leverage the currency,” he says, “and that’s a big, big deal.”


NEED TO KNOW

| NEWS

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BUSINESS

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recently opened. This office offers comprehensive dental treatments, all under one roof. This practice delivers dental care for families, adults, children and seniors. Where: 2127 E. Main St., Suite E, Spartanburg Hours: 8 a.m.-5 p.m. Mondays-Fridays For more information: Visit www.southernoakdental.com/dentistspartanburg-sc/ or call 864-216-7390

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Burger King

recently opened its latest Upstate location. This fast-food chain serves hamburgers, fries, chicken sandwiches and more. Where: 1455 Woodruff Rd., Greenville

Hours: Drive-through: 5:30 a.m.midnight, Mondays-Thursdays, 5:30-1 a.m., Fridays-Saturdays, and 7 a.m.-midnight, Sundays; Restaurant: 5:30 a.m.-10 p.m., Mondays-Saturdays, and 7 a.m.-10 p.m., Sundays For more information: Visit www.locations.bk.com/sc/greenville/1455woodruff-rd.html or call 864-412-1052.

Canvas Townhomes, a new development by Mashburn Construction, recently broke ground. This new community is nestled between the Hampton-Pinckney Historic District and Heritage Green. It will feature 31 homes, indoor-outdoor living spaces and optional private elevators. Where: 130 Whitner St., Greenville For more information: Visit www.canvasgreenville.com or call 843-277-3030.

WWW.TREESUPSTATE.ORG

TEAM BUILDING

SPONSOR A CORPORATE TREE PLANTING TreesUpstate’s Corporate Tree Plantings are an opportunity to make a local impact and engage your employees. We plant at schools, parks, and neighborhoods throughout the Upstate. Think globally. Act locally. Sponsor a tree planting today.

BUILD A BETTER UPSTATE Contact Courtney Rambo at courtney@treesupstate.org for more information October 25, 2019 | upstatebusinessjournal.com

21


NEWS |

NEED TO KNOW

Networking + Business Events Planner NOV

4

Policy Breakfast 7:30-9am|Crowne Plaza This breakfast event will feature political analyst Bakari Sellers as a speaker. $30 /member, $45/non-member Madison Hall at 864-239-3748 or mhall@greenvillechamber.org.

NOV

5

NOV

4

NOV

5

Upstate Education Spectrum Fall Forum 2-4:00pm | Ten at the Top This is a meeting of Upstate public school, college/university, business and community leaders. Kaylee Harrison at 864-283-0346 or kharrison@tenatthetop.org.

NOV

6

Health Care Issues Update

Young Professionals Interest Meeting 5:30-6:30pm|Greenville chamber Open to young professionals between the ages of 21-40 who are interested in joining. Free; Ebony Austin at 864-239-3730 or eaustin@greenvillechamber.org.

Tailored for Taylors 8-9:00am|Greenville Technical College Benson Campus A breakfast networking event hosted by the Greer Chamber. Free/Chamber members Josh Shaffer at josh@greerchamber.com.

8:30-9:30am | Greenville Chamber | 24 Cleveland St., Greenville This committee provides a forum for issues related to health care in the greater Greenville area with a vision to create an environment that fosters and promotes the delivery of world class health care for the greater Greenville community. Madison Hall at 864-239-3748 or mhall@greenvillechamber.org.

NOV

7

NOV

7

NOV

7

Small Business Owners Forum

FMLA: A to Z, Featuring ADA Interplay

8:30-9:30am|Spartanburg Area Chamber of Commerce Connect with fellow business owners to discuss solutions to challenges of owning a small business. John Kimbrell: jkimbrell@spartanburgchamber.com.

9am-3:00pm | Venue 360 Mike Shetterly of Ogletree Deakins will present a full-day workshop on FMLA. $199/person Hank Hyatt at hhyatt@greenvillechamber.org.

NOV

7

DEC

4

Business Growth & Development Series 8:30am-Noon | The Younts Center for Performing Arts | 315 N. Main St., Fountain Inn The Fountain Inn Chamber of Commerce presents the first annual Business Growth & Development Series. This is a two-week series starting with Employee Enrichment: Winning With People. Designed to assist individuals looking for a promotion, a better job or opening up their potential in their current position, this half-day conference will be valuable in whatever area you’re in. The topic is Employee Enrichment: Winning with People. $30 per Fountain Inn chamber member $45 per non-member Register at bit.ly/fountaininnseries

22 UBJ | October 25, 2019

Links Group #1

Business On Tap

8:45-10am|Greenville chamber This non-compete leads group offers business networking and referral marketing. Ebony Austin at 864-239-3730 or eaustin@ greenvillechamber.org.

5:30-7pm | The Whale A casual networking event in a relaxed atmosphere. No pressure. No presentations. Bring your friends, grab your business cards and meet interesting people who have new ideas to share.


THE 2019

UP NEXT GOT ANY THOUGHTS? PUBLISHER Mark B. Johnston mjohnston@communityjournals.com

EXECUTIVE VICE PRESIDENT

CARE TO CONTRIBUTE? LET US KNOW AT

upstatebusinessjournal. com/submit.

Susan Schwartzkopf

EDITOR Claire Billingsley

COPY EDITOR Rebecca Strelow

STAFF WRITERS Georgia Gay, Jessica Mullen, Emily Warner

EVENTS: Submit event information for consideration to events@ upstatebusinessjournal.com

MANAGER OF BUSINESS DEVELOPMENT

IN THIS WEEK’S ISSUE OF UBJ? WANT A COPY FOR YOUR LOBBY?

Donna Johnston 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

MARKETING REPRESENTATIVES

UBJ milestone

UBJ milestone

Meredith Rice

Jackson Marketing Group celebrates 25 years By sherry Jackson | staff

Solve. Serve. Grow. words summarize Jackson Marketing Group’s guiding principles, and ac cording to owner Larry Jackson, form the motivation that has kept the firm thriving for the past 25 years.

sports Group is housed in an additional 26,000 square feet building just down the street, and the agency is currently looking for another 20,000 square feet. Jackson said JMG has expanded into other verticals such as financial, healthcare, manufacturing and pro-bono work, but still has a strong focus on the auto industry and transportation. It’s

ACCOUNT MANAGER

problems, serve people and grow careers.” Darrell Jackson said he wants to “continue helping lead a culture where we solve, serve and grow. If we are successful, we will continue to grow towards our ultimate goal of becoming the leading integrated marketing communications brand in the Southeast.”

officer): Hands on Greenville board chairman mike Zeller (Vice President, Brand marketing): Artisphere Board, Metropolitan Arts Council Board, American Red Cross Board, Greenville Tech Foundation Board, South Carolina Chamber Board eric Jackson (Jackson motorsports Group sales specialist): Salvation Army Boys & Girls Club Advisory Board

November 1, 2013 Upstate bUsiness joUrnal 21

20 Upstate bUsiness jo

NOVEMBER 1, 2013

Anita Harley | Rosie Peck

DIGITAL CONTENT MANAGER

your best photos of what the Upstate has to offer. Each month one lucky winner will win a Dining Group restaurant. Three honorable mention photos will also receive a $25 gift card to an Upstate business. Winning entries

Callie Michalak

CLIENT SERVICES

The Greenville Journal invites you to share

$250 gift card to be used at any Rick Erwin’s

Heather Propp | Jessica Schwartz | Liz Tew

RELATIONSHIP MANAGER

LENS PHOTO C ONTEST

MARKETING & ADVERTISING DIRECTOR OF SALES Emily Yepes

READER’S

Order a reprint today, PDFs available for $25. For more information, contact Anita Harley 864.679.1205 or aharley@ communityjournals.com

John Olson

will be published in the Greenville Journal.

OCTOBER THEME:

SPECTACULAR FALL COLORS

ART & PRODUCTION GRAPHIC DESIGNER Laura Allshouse, Kimberly Collier

ADVERTISING DESIGN Michael Allen

VICE PRESIDENT OF OPERATIONS Holly Hardin

EXECUTIVE ASSISTANT Kristi Fortner

publishers of

HOW TO CONTRIBUTE EVENTS:

GREENVILLE JOURNAL

events@upstatebusinessjournal.com

581 Perry Avenue, Greenville, SC 29611 864-679-1200 | communityjournals.com

“Leaf peeping” is gaining in popularity across the

For subscriptions, call 864-679-1240 or visit UpstateBusinessJournal.com

photograph fall foliage. Capture and send us the most

NEW HIRES, PROMOTIONS, AND AWARDS: onthemove@upstatebusinessjournal.com UBJ welcomes expert commentary from business leaders on timely news topics related to their specialties. Guest columns run 500 words. Contact the editor at editor@communityjournals.com to submit an article for consideration. Circulation Audit by

Carolinas. It’s where people travel near and far to spectacular fall colors from across the Upstate.

Copyright ©2019 BY COMMUNITY JOURNALS LLC. All rights reserved. Upstate Business Journal is published biweekly by Community Journals LLC. 581 Perry Ave., Greenville, South Carolina, 29611. Upstate Business Journal is a free publication. Annual subscriptions (26 issues) can be purchased for $50. Postmaster: Send address changes to Upstate Business, P581 Perry Ave., Greenville, South Carolina, 29611. Printed in the USA.

For details on each month’s contest and to submit your photo, visit

GreenvilleJournal.com/ReadersLens October 25, 2019 | upstatebusinessjournal.com

23


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South State Wealth represents the collective wealth management departments and subsidiaries of South State Bank (Member FDIC). Investment products offered by South State Wealth are not FDIC insured, may lose value and are not guaranteed by a bank or other financial institution.


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