Behind The Counter 2011

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photo

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local

entrepreneurs

BEHIND THE COUNTER

Greenville 2011

Brought to you by the Greenville Journal

Kimberly – Designer

Tim

Sharlene & Dave

– Designer

– Management

Brent – Designer

ETHAN ALLEN IT’S BEAUTIFUL AND FUNCTIONAL - AND IT LASTS. AT ETHAN ALLEN, QUALITY IS AT THE ROOT OF EVERYTHING WE DO. WE’VE BEEN ABOUT EXCELLENT CRAFTSMANSHIP, STYLE, AND COMFORT SINCE 1932. AN AMERICAN TRADITION, WE DESIGN MOST OF OUR PRODUCT IN HOUSE AND WE MANUFACTURE ABOUT 70% OF OUR PRODUCT IN THE UNITED STATES.

Valerie – Designer

WE BELIEVE THAT LIVING WITH QUALITY JUST MAKES SENSE.

Pamela – Designer

Claude – Distribution

Kathleen – Designer

7 Park Woodruff Drive at I-385 & Woodruff Road Mon-Sat 10 AM-6 PM • Sun 1 PM-6 PM www.EthanAllen.com 864.234.9929

Delta Apparel

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reenville suits Delta Apparel to a Tee.

Chairman/CEO Bob Humphreys grew up here, and other corporate officers—Deb Merrill, CFO and VP/Treasurer; Sam Watson, VP/Corporate Secretary; and David Palmer, VP/ Assistant Treasurer—have strong ties to the community as well. So in 2006 Delta Apparel relocated its corporate headquarters to downtown Greenville, an historically apt location from whence to knit a flourishing niche.

What’s more, Delta Apparel has signed on as “Presenting Stage Sponsor” for Larkin’s Rhythm on the River 2011. As the major sponsor for this summer-long weekly event, Delta will feature select items from its apparel lineup in the Wyche Pavilion and anticipates making many new friends here.

322 S. MAIN ST. GREENVILLE 864.232.5200 www.deltaapparelinc.com ACTIVEWEAR MANUFACTURER

DID YOU KNOW?

behind the counter | 2011

Photograph by: Carol Stewart

This activewear powerhouse—spun from simple beginnings as a T-shirt manufacturer—sells 2.8 million garments a week under a variety of playfully named brands: Soffe, The Cotton Exchange, Junk Food, The Game, Fun Tees, Intensity, Realtree Outfitters and Salt Life.

Until recently, Delta’s Greenville presence was relatively unknown beyond local board members and professional representation—but that is changing quickly as the company makes itself more visible within the community. A street-level lobby in Delta’s headquarters now features a corporate brands wall and showcases sample apparel to Main Street passersby.

For six years running, Delta Apparel has been awarded exclusive rights for all apparel and accessories sold at the Kentucky Derby.

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PUBLISHER | EDITORIAL ADVISOR | DIRECTOR OF OPERATIONS/HR | DIRECTOR OF ADVERTISING | CONTROLLER | PRODUCTION MANAGER | CLIENT SERVICES MANAGERS |

Mark B. Johnston 679.1225 Douglas J. Greenlaw Alan P. Martin 679.1224 Sandra L. Peirce 679.1236 Terry S. Boger 679.1229 Holly Hardin 679.1221 Anita Harley 679.1205 Jane Rogers 679.1249

Welcome to the Community Journals’ ninth annual “Behind The Counter.” I have to admit this is one of my favorite projects. This publication began as a way to show you successful local businesses and the people behind them. It’s always fun to peek behind-thescenes and learn who, how and why. Many businesses have revealed themselves as never before, making this a fun publication that you will enjoy perusing as much as we enjoyed putting it together. People like to buy from people, and the Upstate is rich with local entrepreneurs and leaders who bring so much to our community.

“Behind The Counter” is an important part of our “Shop Local” awareness campaign. It is more important than ever to support local businesses to ensure our community’s economic growth. As a community publication, we always strive to promote the importance of local business investment. Shopping local and trading with local businesses keeps the Upstate strong. Thanks to the response from our readers, this promotion has been a huge hit and continues to be the talk of the town. Our commitment to the awareness campaign is what led to the creation of “Behind The Counter.”

ACCOUNTING COORDINATOR | CIRCULATION MANAGER | SALES ADMINISTRATION MANAGER | MARKETING REPRESENTATIVES |

In addition to our incredible advertising sales team, production and art staff, we included several local photographers and writers to produce this year’s book. The Journal sought some of the best examples of local businesses to participate in this advertising supplement. We hope you enjoy reading their stories and consider them and other local businesses when making your next purchase or investment.

Mary Beth Culbertson

Pam Putman Sherri Rogers Lenette Sprouse LAYOUT & DESIGN |

Kristy M. Adair Michael Allen Joel Newcomer

BTC PHOTOGRAPHERS |

Carri Bass www.carribass.com Monica Parkkonen www.myimagesbymonica.com Carol Stewart www.carolbstewartphotography.com Stephen Vitosky www.StephenVitosky.com Dave Wilder www.wilddave.com Oliver Yu www.oliveryuphoto.com

BTC WRITERS |

Amanda Hill athill28@bellsouth.net Gary Hyndman ghyndman@charter.net Diane Jackson dianehjackson@bellsouth.net Leigh Savage lgsavage@gmail.com

■ Generate sales tax revenue that provides muchneeded financial support for our public schools.

■ Offer variety, service and a level of personal involvement in the community that mega-stores can’t match.

Katherine Elrod

Donna Johnston Nancy Long

■ Employ our families, friends and neighbors.

■ Encourage business leaders who invest their time and money to support local charities and community causes.

David Robinson 679.1240

Kristi Jennings

There is no denying that local businesses: ■ Mean local jobs.

Clarice Hanly 679.1230

Jan Scalisi jmscalisi@bellsouth.net Allison Walsh writeupyourali@charter.net CONTACT |

148 River St., Suite 120 Greenville, SC 29601 Phone: 864-679-1200 Fax: 864-467-9809 communityjournals.com

© Published by Community Journals LLC. All rights reserved. All property rights for the entire contents of this publication shall be the property of Community Journals, no part therefore may be reproduced without prior written consent.

About the Cover Sandra L. Peirce Advertising Director

Welcome to the 2011 Behind The Counter, an up-close look at the people who keep some of your favorite businesses in the Upstate running.

The cover features Kelly Odom at Pickwick Pharmacy and was photographed by Carol Stewart.

Proaxis Therapy

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rom the ski slopes of Colorado to the foothills of South Carolina, Proaxis Therapy brings so much more than just physical therapy to the Upstate.

The passion and energy that brought two Olympic Ski Trainers together in Colorado almost 30 years ago still drives the heart of Proaxis Therapy. It’s this same passion that has enabled Proaxis to become recognized as one of the country’s most innovative and progressive physical therapy companies today.

“We are very appreciative and equally as proud to say we are a part of this beautiful community,” adds Bob Leonard, VP of Public Relations. We hope to continue building a relationship that is considered as valued to the Upstate as the Upstate is valued to us.”

DID YOU KNOW?

CorPoraT ora e oFFiCe oraT 125 THe Parkway, SuiTe 501 GreeNviLLe 864.528.5710 proaxistherapy.com MoN.-Fri. 7aM-6PM ouTPaT a ieNT THeraPy aT

behind the counter | 2011

Photograph by: David Wilder

“Our focus is on creating the most positive outcome imaginable,” says Sean McEnroe, CEO of Proaxis Therapy. “Our formula is simple. Fill our clinics

with compassionate and talented people and the rest will take care of itself.” Apparently this formula is working for the Upstate. What started with just two employees and one clinic in 2004 has now grown to over 120 employees and 13 clinics throughout Greenville, Spartanburg, Pickens and Anderson counties.

Proaxis Therapy, in collaboration with the Steadman Hawkins Clinic, is currently working with the National Football League and Major League Baseball on injury prevention for quarterbacks and pitchers.

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We’re all Works of Art

Since 1973 the Metropolitan Arts Council (MAC) has preserved and expanded the cultural arts of Greenville. In 2010, MAC had its best year ever with total income surpassing $1 million, representing a 33.3% increase over income raised in 2009. The organization also granted a record high of $306,154 to area artists, arts organizations and arts education programs throughout Greenville County.

Greenville Open Studios 2010 had a record high of 142 participating artists with record high attendance and sales of 63,070 and $233,941.

SmartARTS, MAC’s arts-integration partnership with the Greenville County Schools, has a record high of 33 participating schools in Greenville County for the 2010-2011 year. Since federal funding expired in 2007, MAC has raised over $500,000 to continue and expand the program. 2010 also heralded a wonderful artsintegration collaboration with the Peace Center for the Performing Arts. $14,000 was added to the MAC grants endowment in 2010. With a total of $25,500 in the endowment fund, 5% of unrestricted income will be added on an annual basis for the next three years prior to launching an endowment campaign.

Be part of this success and sustain Greenville’s vibrant cultural community. With a $50+ donation to MAC, you receive an ArtCard, entitling you to buy-one-get-onefree tickets for one performance at each of the following venues through December 31, 2011: Carolina Ballet Theatre, Centre Stage, Greenville Chorale, Greenville Little Theatre, Greenville Symphony Orchestra, Peace Center for the Performing Arts (select shows only, call 467-3000 for details), South Carolina Children’s Theatre, and The Warehouse Theatre.

Pictured left to right: Executive Director Alan Ethridge, Project Director Kim Sholly, Administrative Intern Caitlin McCullough, and Director of Arts Education Heather Magruder

16 Augusta Street, Greenville, SC 864.467.3132 www.greenvillearts.com

The GHS Surgical Team

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eventy specialty-trained surgeons, a team of physicians and medical professionals dedicated to your recovery, protocol-driven care aimed at high-quality, cost-effective medical care ... that’s what sets apart the Department of Surgery at Greenville Hospital System University Medical Center GHS. “We’re the region’s Department of Surgery,” says Eugene M. Langan III, MD, department chairman.

“We perform every kind of surgery, except transplants and burns, with surgeons who are specialists.”

The department’s approach has resulted in shorter hospital stays and better outcomes. Dr. Langan describes his staff as a high-functioning, collegial group with very little turnover, and expects the surgical staff to number 100 by 2012.

When not at work or cycling, Dr. Langan enjoys time with his wife, Sue, and sons, Gene and Sean.

Photograph provided.

DID YOU KNOW?

701 GROVE ROAD GREENVLLLE 864.455.7886 www.ghssurgery.org 24/7 HEALTH CARE

behind the counter | 2011

Dr. Langan sees integration of all the medical personnel involved in treatment as key to excellent

care and better outcomes. “We have a team approach that allows you to get from A to Z,” he says. “We find that following protocols ensures that patients receive the best possible treatment on a constantly evolving basis, and we’re dedicated to that.”

Dr. Langan has completed the Assault on Mt. Mitchell seven times.

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Photograph by: David Wilder

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Bryan and Rebecca Feldman

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208 TransiT Drive Greenville 864.329.1228 Mon.-Fri. 8aM-5pM; saT a . 8-11aM aT www.twomenandatruck.com Movers

DID YOU KNOW?

ine years ago, Bryan and Rebecca Feldman were living as newlyweds in Atlanta when he asked her to make a big move. He wanted to buy Greenville’s Two Men and a Truck franchise, and he wanted Rebecca to be his business partner. That move has proven to be a good one, as this business has continued to grow and is now considered one of the most reputable professional movers in the Upstate. The two are still actively at the helm of the local Two Men and a Truck franchise, taking a load off local families during one of life’s most stressful events. With 10 trucks and a dedicated staff, they’ll do anything from rearranging furniture to

relocating entire households – whether across town or across the country.

In addition to running a business together and raising two children five and under, Bryan and Rebecca are both very involved in the community and are dedicated to helping with local charities.

Rebecca is serving as the Chair this year of the Children’s Museum’s Chocolate Soiree and is actively involved in the Junior League, her church, and their children’s schools.

Bryan just completed his second marathon – the first one was just four months ago!

Chris and William Brown

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elping our clients make the best and wisest financial decisions while providing a personable quality of service is what this business is all about,” says principal Chris Brown, who opened Family Legacy with father, William, in 1995 after clients asked for services including big-picture financial planning, small business consulting, tax planning and retirement planning. Family Legacy manages money for individuals, families, trusts, and businesses.

Chris has traveled extensively, but says there’s no place he’d rather live than the place where he grew up, working with his dad and carrying on his own family legacy.

104 BROADUS AVE. GREENVILLE 864.233.0808 www.falegacy.com WEALTH MANAGEMENT

DID YOU KNOW?

behind the counter | 2011

Photograph by: David Wilder

“We have built our business one client at a time,” says Brown. “We focus on helping good people make

wise choices to follow their path towards their future.”

That’s where Chris and William stand out from the crowd. “We provide a level of service that’s hard to find in this business,” Chris says. “We really listen to our clients and find out what’s most important to them. We are passionate about helping people make the best financial decisions according to their individual needs.”

William is very much involved with education and the Legacy Charter School; Chris enjoys yoga and meditation in his spare time.

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Photograph by: Monica Parkkonen

behind the counter | 2011

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Frank & Sherry Ogletree

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1922 AUGUSTA ST. #106 GREENVILLE 864.282.8600 www.embassy-flowers.com MON.-FRI. 9AM-5PM, SAT. 9AM-2PM FLORIST

DID YOU KNOW?

ver 25 years ago Frank Ogletree started a business that would allow him to use his talents with plants, flowers and design.

The Embassy Flowers & Nature’s Gifts incorporates Frank’s love for the outdoors, nature and people into the daily mix of fresh arrangements, planters and accessories that fill the Augusta Road store. Through the years Frank and his talented staff have helped commemorate events, both big and small for the people of Greenville.

When it comes to the unique, The Embassy has it covered. Frank is known for his ability to create displays using fresh flowers, feathers, twigs, plants,

Frank enjoys bow hunting and any excuse to spend time in the woods.

even building natural arbors for special events.

“All of us take a lot of care in trying to meet our customers’ expectations, whether it’s a single arrangement for a birthday or anniversary or flowers for a big party or wedding,” says Frank.

An avid gardener, Frank grows a variety of organic vegetables and flowers at the family’s home above Travelers Rest, where he lives with wife, Sherry, and teenage daughters, Erin and Anna. He even incorporates some of the bounty in arrangements at The Embassy Flowers.

We’ve earned the S.C. Governor’s Quality Award.

Now we’d like to earn yours.

At Self Regional, we’re working hard to provide quality healthcare, and our efforts recently have been recognized with the state’s highest award for quality. We’ve also achieved state and national recognition in HealthGrades’ latest ratings, including the state’s top-ranked vascular and overall orthopedics services and a neurosurgery program ranked in the top five percent in the country.* We are very proud of the recognition we’ve received, but nothing is more important to us than the quality of care we give our patients every day. It’s healthcare the way it should be ... only at Self.

We bring advanced care closer.™

1325 Spring Street, Greenwood, SC • 864-725-4111 • onlyatself.org

is the leading independent healthcare ratings organization for hospitals in the U.S. *2011 ratings.

Photograph by: Monica Parkkonen

behind the counter | 2011

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The Hale’s Jewelers Team

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Since its earliest days—back when lovers asundered by the Civil War brought in locks of hair to be braided into forget-me-nots—this jeweler has been Greenville’s choice for tangible expression of heart-felt emotions.

532 HAYWOOD ROAD GREENVILLE MON.-SAT. 9:30AM-5:30PM 864.297.5600 www.halesjewelers.com FINE JEWELRY

asting love begins at Hale’s.

Lucian Lee holds this commitment especially dear. He was a man in love himself, in fact, when he first walked into Hale’s in 1973, searching for that perfect ring—and walked out with a job to help pay for it. He worked as a salesman, then in management for many years, before ultimately buying the venerable business.

As owner of what’s almost the oldest jewelry store in the country—Hale’s was founded on Main Street in

DID YOU KNOW?

1856—Lucian maintains a modern company steeped in tradition. Thus he balances classic elegance with trendy styles, offering an always-fresh inventory of designer jewelry, Swiss timepieces, European treasures and one-of-a-kind gifts.

Hale’s sales staff—among them three graduates of the Gemological Institute of America—offers a depth of knowledge cultivated over many years. In-house services include master jewelry repair, custom design, watch repair and hand-engraving.

Greenvillians have sought out Hale’s exquisite array of diamonds and gems for generations, and Lucian is committed to retaining a level of affordability that caters to them all.

Fact line, fact line, fact line, fact line, fact line, fact line, fact line, fact line

The Muncaster Financial Services Team

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tailored investment and financial planning options to individuals as well as investment and insurance services to small and mid-sized businesses. “As independent consultants, we have no corporate mandates on what financial products to use—we’re completely unbiased when determining how to best build each client’s plan.” Muncaster Financial’s trademark personal approach has yielded remarkable growth, all driven by referrals. Richard credits much to his fellow advisor, veteran Wall Street trader John Guarino, and long-time assistant Debbie Brown. “We work closely with our clients to design, implement and manage a clear path toward their goals coupled with continuous professional advice, support and on-going service.”

DID YOU KNOW?

33 MARKET POINT DRIVE GREENVILLE 864.527.0434 www.muncasterfinancial.com WEALTH MANAGEMENT

behind the counter | 2011

Photograph by: Carol Stewart

e’s the bridge between making and meeting—indeed, exceeding—your financial goals. Richard Muncaster mapped out his professional path early on. “I’ve always loved numbers,” he says, recounting a pivotal high school business course that not only sparked an interest in the stock market but also pointed the way toward combining his mathematical savvy with an innate desire to help others. After graduating Clemson University, the Sumter native spent a decade gaining experience at a local investment firm, then launched Muncaster Financial Services in 2005. “I wrote my business plan around a philosophy that’s purely clientfocused,” says Richard, whose firm offers carefully-

Richard is an avid golfer who once played a round with PGAer John Daly.

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Photograph by: Carol Stewart

behind the counter | 2011

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Candace & David Garner

27 S. PLEASANTBURG DR, STE 20 FOREST PARK SHOPPING CENTER sk Candace Garner her secret to succeeding over GREENVILLE three decades in the same local business, and 864.242.4856 she’ll tell you to have faith in your dreams. “Don’t MON.-SAT. 9AM-9PM; get talked into taking the safe choice, and have SUN. 11AM-7PM the courage to pursue your convictions, because business ownership is not for the faint hearted.”

4840 FOREST DRIVE TRENHOLM PLAZA Candace and son David have continued to build Garner’s COLUMBIA Natural Life into a thriving, state-of-the-art wellness center 803.454.7700 boasting the largest selection of quality vitamins, herbs, and MON.-SAT. 9AM-8PM; natural body care in the Upstate. As the natural products SUN. 10AM-6PM industry continues to gain awareness, General Manager

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www.garnersnaturallife.com ORGANIC VITAMINS, HERBS & BODY CARE

DID YOU KNOW?

Susan Clark and Garner’s long-term team of wellness professionals have easily met Greenville’s growing demand for knowledgeable world-class service.

With its boutique atmosphere and personalized approach to health and wellness, Garner’s Natural Life is the perfect fit for Greenville’s health conscious community. This year, with its flagship store firmly rooted next to Fresh Market in Forest Park Shopping Center, Garner’s opened a second location in Trenholm Plaza, Columbia.

The expansion into a new market in Columbia was a labor of love for the entire staff, and its success the result of much collective work. With an eye on the future and an amazing Columbia wellness team joining Garner’s company family, Candace isn’t in any hurry to slow down. “No way, this is just too much fun. Greenville and Columbia are wonderful local cities that all of us at Garner’s feel privileged to serve.

What’s not to love about our jobs!”

Sons Jeff and Matt joined the family business this year with the opening of the Trenholm Plaza location in Columbia.

Vicky & Paula Makkas

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any little girls dream of floating down the aisle in the perfect dress, and for six years, The Poinsett Bride has been the place to make that dream come true. From simple and elegant to full-scale princess, the expert staff at The Poinsett Bride ensures each bride looks her absolute best.

The accessories section is unparalleled, and the shop even stores your dress for you, pressing it to perfection before portraits and again for the big day.

Vicky and Paula understand the economic times, and therefore stock an array of bridal gowns – as well as cocktail and evening dresses – at a variety of price points, so you can achieve that couture look no matter your budget.

DID YOU KNOW?

101C W. COURT ST. GREENVILLE 864.241.0730 www.thepoinsettbride.com MON.-FRI. 10AM-5:30PM SAT. 10AM-4PM ADDITIONAL HOURS BY APPOINTMENT BRIDAL BOUTIQUE/ALTERATIONS

behind the counter | 2011

Photograph by: Carol Stewart

In 2010, the shop was voted No. 1 in the Upstate for customer service at theknot.com, and co-owner Vicky Makkas says it’s attention to detail that makes The Poinsett Bride stand out. Customers stay informed throughout the ordering process, and alterations are done on-site by the sure hands of co-owner Paula

Makkas, who has been sewing since age 11. “It needs to fit perfectly to look perfect,” Vicky says.

The Poinsett Bride often donates dresses to local charities for silent auctions.

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Photograph by: Carol Stewart

behind the counter | 2011

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Benji Smith & Jon Pickhardt 404 RIVER ST. AND 148 MILESTONE WAY GREENVILLE 864.400.4043 www.FlagshipSC.com REAL ESTATE

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enji Smith named his company after the lead ship in a fleet of vessels—the fastest, newest, and most heavily armed—because those are the traits necessary to navigate the forefront of the competitive real estate industry.

Despite choppy economic waters of late, Flagship Properties is thriving. With its most recent venture, expanding through acquisition, the company now offers a full triumvirate of real estate services: Commercial, Residential and Property Management.

“Flagship is a nimble company—quick and accessible— providing big company services,” Benji says, emphasizing synergy between the three corridors of business. “Our recent property management acquisition fills a current

DID YOU KNOW?

market need by offering owners of a vacant home a venue to lease that property and manage it in their absence.”

General Manager Jon Pickhardt came aboard Flagship in 2011, bringing residential and property management expertise in complement to Benji’s commercial moxie.

“We are a one-stop shop,” Jon says. “Whatever real estate needs you have, we can handle—with just one phone call.”

And that call puts you in direct touch with the decisionmakers. “At Flagship, the people running the company are the same ones interacting with clients,” Benji explains.

Together at the company helm, Benji and Jon are excited about the many prospects on Flagship’s horizon.

Navigating through lakes, canals, rivers and Santee Cooper’s Lock, Benji has boated from Lake Marion to Charleston Harbor and back.

Nancy M. Netter, MD

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n apple a day keeps the doctor away—or so the saying goes—but Nancy Netter believes it takes more than that to keep your good health.

“Good health is precious and anyone who has lost it, even temporarily, realizes that,” the Greenville internist says.

Nancy knew from age five she wanted to be a physician, and she pursued her dream at the USC School of Medicine. After 15 years in a traditional primary care setting, changing to MDVIP was exactly what the doctor ordered.

9 BUENA VISTA WAY, SUITE A GREENVILLE

“My practice revolves entirely around you—your health, your goals, your needs,” says Nancy, who keeps the number of patients she treats intentionally small to allow more time with each one. “I emphasize prevention through an extensive wellness plan focused on lifestyle changes and not just taking a pill.”

864.990.1825 www.mdvip.com INTERNAL MEDICINE

While preventive healthcare is her ideal, when disease does become a factor she provides an unprecedented level of individual attention. “I believe in finding any and all ways to best treat my patients so they can live a long, healthy life,” Nancy says.

DID YOU KNOW?

behind the counter | 2011

Photograph by: Carol Stewart

Nancy believes good medicine is proactive, rather than always reactive; therefore, she is building her MDVIP practice on principles of genuine interaction and easy

availability, fostering an innovative doctor/patient partnership that creates life-changing healthcare.

Nancy’s grandfather was a renowned medical illustrator and physician widely referred to as “the Michelangelo of Medicine.”

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Photograph by: David Wilder

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Mark & Wanda Alexander 8825 AUGUSTA ROAD PELZER 864.243.4214 tnjtrailers.com TRAILER SALES, SERVICE

DID YOU KNOW?

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espite numerous offers, Mark Alexander can’t bring himself to sell the utility trailer his wife, Wanda, sold him the day they met. It’s a symbol of their harmonious hitching of home and workplace.

Today, the Alexanders own and operate TNJ Trailers, the business founded by Wanda’s family more than two decades ago. The couple, happily married for four years, shares the work load. While Wanda handles sales, Mark manages the service department. At various times, they’ve been assisted by their Brady Bunch-style family of five children from previous marriages.

Together, they oversee the Upstate’s preferred dealership for commercial, residential and recreational trailers. TNJ’s large inventory includes trailers for virtually every hauling need—enclosed, utility, heavy equipment, dump, aluminum and motorcycle. TNJ also sells a complete line of parts and accessories, and its full-service shop specializes in repairs, maintenance, brake controllers, hitches and customizations. The Alexanders mean it when they say: “We sell the best and service the rest.”

Just don’t ask Mark to part with the trailer he bought from Wanda on February 22, 2006. It’s not happening.

“It’s kind of sentimental,” he admits.

The Alexanders attend a blended family Bible study at Brookwood Church.

the emediagroup team

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ere’s the pitch: emedia’s got game!

This print media provider hits it out of the park to make every client’s brand a success.

Big league, little league, no job is too large— or too small—to tackle. Boasting strong creative services along with conventional, digital, wide format AND screen printing capabilities, emediagroup is the only print player in South Carolina that covers all the bases under one corporate roof.

As a one-stop shop, emediagroup runs print products, collateral materials, signage and more, even T-shirts.

The company’s event division turns out race media products such as competition bibs, and emedia’s race numbers are worn by athletes everywhere from local triathlons to national marathons to the Olympic—yes, Olympic!—trials.

Goals go beyond business as Bill and Joel utilize emedia’s thriving enterprise to support local nonprofits. Giving back—in abundance—is all in a day’s work for these genuinely good sports.

DID YOU KNOW?

214 W. McBEE AVE. GREENVILLE 864.232.4604; 877.866.RACE www.emediagrp.com PRINTING & MEDIA PRODUCTS

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Photograph by: Carol Stewart

Leading emedia’s lineup are Bill Bishop and Joel Hogg, who met way back in the minors before teaming up in 2004. A complementary double-header of sorts—Bill sports the creative energy; Joel, the business acumen—they’ve drafted a powerful roster

committed to providing media solutions specifically designed to fit each client’s game plan.

The emedia team is moving into a new 90,000-square-foot facility in 2011.

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Photograph by: Monica Parkkonen

behind the counter | 2011

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Susan Burch 705 W. WADE HAMPTON BLVD. GREER 864.346.3864 www.susanburch.com REAL ESTATE

DID YOU KNOW?

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usan Burch has real estate in her blood. As the daughter of a REALTOR® and builder, Susan spent her childhood learning about homes from the ground up, regularly accompanying her father to job sites to learn the advantage of quality materials and the importance of a sound underpinning. This hands-on learning cultivated in Susan a lifelong love of houses, and a career in real estate was a foregone conclusion.

During her time at Furman, Susan discovered she also had a passion for education. She taught English in Greenville County schools for more than 30 years.

Along the way she dabbled in real estate on weekends.

Many of Susan’s former students have grown up to be her clients.

When the time came to retire from teaching, Susan decided to indulge her love of helping people find the perfect home and joined the Prudential C. Dan Joyner team in Greer.

“I enjoy finding the best fit for people,” Susan says. “It just makes me feel good when I know a client is going to be happy.”

Dr. Matthew Miller

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erhaps it’s his military background—he is, after all, a former Top Gun medical pilot—but Dr. Matthew Miller is Greenville’s dermatologist of choice in the battle against time.

Indeed, patients of all ages enlist Dr. Miller’s services at Greenville Dermatology, the most respected name in town for cosmetic procedures and comprehensive care for diseases of the skin, hair and nails. “Trust Your Skin to the Best” is no mere slogan, as Dr. Miller brings vast, varied experience to a practice where treatment is always on-time—and on-target.

After graduating at the top of his med school class, Dr. Miller entered the military medical field, traveling the world while serving his country and perfecting his medical expertise. He retired from the Navy with myriad commendations, then settled into private practice here in Greenville. Dedicated to helping the less fortunate, Dr. Miller consistently participates in Westminster Presbyterian’s annual medical mission trip to the Dominican Republic.

DID YOU KNOW?

317 ST. FRANCIS DRIVE, SUITE 210 GREENVILLE 864.242.5872 MON.-THURS. 8AM-5PM; FRI. 8AM-1PM www.greenvilledermatology.com SPECIALTY MEDICAL PRACTICE

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Photograph by: Carol Stewart

Dr. Miller believes in being on the front line of any invasive procedure. “I’ve been providing cosmetic injections for more than 11 years and have never had

a patient suffer an adverse reaction,” he says, noting other medical offices typically utilize a nurse or practitioner to administer such procedures. “I want my patients to receive their injections from a boardcertified dermatologist to ensure safe, superior results.”

Dr. Miller is an enthusiastic fan of Greenville High School’s Red Raiders.

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Photograph by: Oliver Yu

behind the counter | 2011

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Design On Tap 400 E. MCBEE AVE., SUITE 109 GREENVILLE 864.527.3841 www.designontap.net MON.-FRI. 8:30AM-5PM

BY APPOINTMENT SAT. KITCHEN AND BATH FIXTURES

DID YOU KNOW?

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hether you need to lose a leaky faucet in the bathroom or bring your whole kitchen into the 21st century, the Design on Tap team can make your vision a reality.

Even if you have no idea what that vision looks like.

The downtown showroom, staffed by two highly knowledgeable plumbing professionals, is a wealth of information and inspiration.

Tracy Scott and Debra Price together bring more than three decades of plumbing showroom experience to your design project. They regularly work with builders, interior designers, and individual homeowners to outfit the Upstate’s kitchen and baths

Jay Kimbel is a former Louisburg College baseball standout.

with the latest luxury faucets and fixtures. While Tracy and Deborah make dreams come true, Jay Kimbel pounds the pavement drumming up new business.

Design on Tap is a division of Cregger Company, which has been a leader in plumbing distribution since 1978 and operates 30 locations in the Carolinas and Georgia. They carry a full line of luxury kitchen and bath products – everything from plumbing fixtures to door hardware.

Tony Vander Wood

T

he party starts at Tony’s!

Tony Vander Wood has plenty to celebrate. His trio of package stores turns 21 this spring—and that is, of course, an appropriately auspicious age in the liquor industry. The Greenville native popped the top on Tony’s Liquor Stores on April Fools Day in 1990, and he’s been pouring himself into the business of raising spirits ever since.

“Just waiting for lettuce-flavored vodka so we can drink a BLT,” laughs Tony, a graduate of Wade Hampton High and the University of South Carolina.

Other happy innovations lining his shelves include alcohol-infused whipped cream.

“I try every new item that comes out,” Tony says, so customers are guaranteed up-to-the-moment variety.

“People’s tastes change, and sometimes they just want something different.”

DID YOU KNOW?

1618 AUGUSTA ROAD GREENVILLE 864.235.0446 MON.-SAT. 9AM-7PM www.tonysliquorstore.com LIQUOR STORES

behind the counter | 2011

Photograph by: Carol Stewart

Along with individual sales at three hopping locations— Augusta Road, Stallings Road and East North Street— Tony’s enjoys supercall status as the largest restaurant and bar supplier in the Upstate. Buzz is this homegrown success comes from a mix of friendly, knowledgeable service and extremely competitive prices.

Toasting the past 21 years, Tony reflects on the everevolving liquor industry. Where once vodka came in one flavor—vodka—there are now upwards of 25 varieties, including bacon and tomato. And he carries them all.

Tony’s drink of choice is Fireball Cinnamon Whisky.

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Photograph by: Carol Stewart

behind the counter | 2011

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Anna Locke 68 POINTE CIRCLE, SUITE 2202 GREENVILLE 864.908.3062 www.atlocke.com ACCOUNTING SERVICES

DID YOU KNOW?

S

he’s the secret ingredient to many a client’s success.

Anna Locke wrote the recipe for relevant accounting. This savvy CPA does more than merely measure out numbers—she takes financial statements and makes them into useful tools, serving up an in-depth analysis that’s critical for smart decision making.

Indeed, she and her expert team at A.T. LOCKE specialize in helping clients understand how to use numbers in a whole new way. They offer a full menu of outsourced accounting functions—from bookkeeper to controller to CFO—all specifically tailored to bring viable financial information to each individual business.

A Clemson grad who previously worked for Top 40 and independent firms, Anna handpicked the talented professionals at A.T. LOCKE for their collective experience ranging from financial analysts to veteran business owners. This breadth of knowledge enables A.T. LOCKE to partner with clients in a diverse range of industries including manufacturing, construction, healthcare and professional services, just to name a few.

Though her rapidly-growing firm keeps Anna’s plate fairly full, she still finds time to volunteer in a variety of capacities. She’s a board member at the Greer Chamber of Commerce, for example, as well as the Center for Developmental Services.

Couple on the left in the photo: Clients, John and Kelly Colacioppo, owners of The Cook’s Station.

Anna’s favorite musical moment was singing a cappella in the Washington National Cathedral while on tour with the Clemson Chamber Singers.

The JBM & Associates Team

“W

JBM continues to create interactive and exciting public shows entertaining thousands of attendees while promoting hundreds of companies and organizations. “We put companies together with consumers. There is no better way to advertise than to get your business directly in front of thousands of consumers!” explains Jacqui.

Jacqui opened JBM & Associates in Charleston 10 years ago and quickly gained an outstanding reputation for producing the Charleston Boat Show and Savannah International Boat Show – both of which the company continues to produce today.

After marrying a Greenville native, Jacqui moved the company to the Upstate in 2005.

JBM launched the successful Upstate Women’s Show in 2008. It continues to grow strong with 8,000 attendees in 2010. The Upstate Spice of Life Show debuts April 29 and 30 at the Carolina First Center and will focus on cooking, entertaining, overall health and fitness, and green living. Visit www.UpstateSpiceofLifeShow.com.

14 MANLY ST. GREENVILLE 864.250.9713 www.JBMShows.com SHOW MANAGEMENT/ MARKETING

DID YOU KNOW?

behind the counter | 2011

Photograph by: Carol Stewart

ow! You have such a cool job!”

Jacqui Bomar hears this a lot. Yes, “cool” it is, but not many people understand what a hectic pace goes on behind the scenes while the JBM & Associates team is busy producing large-scale consumer shows throughout the Southeast.

JBM & Associates produces boat shows, women’s shows and healthy lifestyle shows throughout the Southeast.

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Photograph by: David Wilder

behind the counter | 2011

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The Hampton Inn & Suites Team

E

mployees at Hampton Inn & Suites Greenville Downtown at RiverPlace guarantee it’s a great place to stay … and work—indeed, many of them have been here since the doors first opened in 2006 and are a big part of the hotel’s success.

171 RIVERPLACE GREENVILLE 864.271.8700 www.hamptoninnandsuitesgreenville.com HOTEL

DID YOU KNOW?

“We Love Having You Here” is more than a mere slogan at this popular destination hotel. A genuine spirit of hospitality throughout ensures a back-of-thehouse environment every bit as warm and welcoming as the guest rooms. And satisfied staff, of course, is the secret to satisfied customers.” We are a very closeknit team,” says General Manager Michael Bonasia.

“Everyone works well together as we strive to provide

the best guest experience in downtown Greenville.”

Situated within a beautiful park-like setting, the landmark hotel boasts “incomparable amenities and unmatched services,” Michael says, pointing to signature features such as guest rooms and suites with balconies, and amazing views of the Reedy River and downtown Greenville. The facility offers a well-equipped fitness center, free wireless internet, a business center and meeting facilities with state-ofthe-art presentation equipment, and complimentary hot breakfast. “We offer the most comfortable accommodations in Greenville,” Michael says. “This is THE place to experience downtown.”

Hampton Inn & Suites RiverPlace is designated as a Two Palmetto Facility for “green” practices that protect & preserve SC’s environment.

Wesley Turner

T

his chic garden boutique has been so successful since opening its doors in 2009 that it has spread its own roots into a larger space next door to its old location on Augusta Road to provide even more perfectly potted arrangements, garden accents, and gifts.

DID YOU KNOW?

“I enjoy meeting new customers and am thankful to be able to do what I love every day,” says Wesley.

2247 August AugustA st. gReenville 864.241.0100 www.rootsofgreenville.com MOn.-FRi. 10AM-6PM sAt A . 10AM-5PM At

behind the counter | 2011

Photograph by: Carol Stewart

Now with a large outdoor space behind the shop, Roots plans to have plenty of space to house a wide array of unique large outdoor containers and plants to spruce up any garden. Owner Wesley Turner and staff stand ready and willing to assist in creating arrangements using living potted plants with “roots” as an alternative to cut flowers. “Everyone loves fresh

flowers,” says Wesley, “but they just don’t last. Our arrangements can be enjoyed for months.” Roots also provides in-home outdoor container planting services for larger containers and window boxes or, if it’s small enough, bring in your own container or door basket and Roots will customize it for you. This “urban gardener’s oasis” has also become well-known for outstanding event floral design and its list of loyal customers continues to grow.

Roots offers “wine and design” events at least two times a month. For more information, or to register, go to www.rootsofgreenville.com.

Photograph by: David Wilder

behind the counter | 2011

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Paige & Robbie Haney PAIGE HANEY 705 WADE HAMPTON BLVD. GREER 864.414.9937 www.PaigeHaney.com ROBBIE HANEY 745 N. PLEASANTBURG DR. GREENVILLE 864.270.4192 www.RobbieHaney.com

DID YOU KNOW?

A

s different as night and day? More like two sides of the same coin.

In their 17 years together, Paige and Robbie Haney have spent untold hours on their mutual passion – homes. The adventure began when Robbie, who was working as an electrical contractor, acquired his S.C. Residential Builders License so he could build a home from start to finish. He enlisted Paige to head up the interior design, from paint colors to fine appointments and finishing touches.

2005. Not long after, Robbie joined the Prudential team, and has been able to put his construction knowledge to good use, assisting a recent client who bought an unfinished home. “That’s where he can really shine,” says Paige.

The Haneys live and breathe homes. When time permits, they still enjoy Sunday afternoon drives looking at houses. “Our literature is house plan books,” Paige says with a laugh. “Besides the people in your life, your home is everything.”

Paige soon found she enjoyed not just the design phase but the selling process as well, and became a Realtor with Prudential C. Dan Joyner Realtors in

When they aren’t focused on homes, Paige and Robbie enjoy cooking together.

In 1933 Francis Odom and his brother-in-law, Harold Trammel, started a sandwich shop and soda fountain in downtown Greenville. It was located on Augusta Road where the Warehouse Theatre now sits, and was a popular stop for milkshakes, cherry Cokes, and conversation.

In 1941, the shop briefly closed its doors when its owners were drafted to World War II, but in 1947 the Pickwick reopened in its current location at the other end of Augusta Road. In addition to a soda fountain, Francis and his new co-owner, his brother Edgar, added a drive-in restaurant and a pharmacy.

Forty-five years later, the Pickwick is still going strong, and it’s still run by Odom brothers – Edgar’s grandsons Kelly and Chad. A 2007 update brought back the popular soda fountain, which had closed in 1964, and the Pickwick is once again the place to pick up your prescription, have a hot dog and an ice cream cone, choose a unique Greenville-themed gift and chat with your neighbors.

“We consider our customers our extended family,” says Kelly. “We can offer that personal attention and know our customer’s medical history.”

Customers are often surprised to find that the independent Pickwick can also beat the chains when it comes to price.

Unique gifts, friendly staff, competitive prices, and delicious food that takes customers back to another time – it’s no wonder that people who grew up saying “Meet me at the Pickwick,” are now dropping by with their children and grandchildren.

In 2011 3219 AUGUSTA ST., GREENVILLE | 864.277.4180 | www.thepickwick.net

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Photograph by: David Wilder

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The Courtyard Marriott Team

T

he building transformed a corner block, a dynamic splash of modern architecture accented by contemporary décor. Courtyard

by Marriott’s signature hospitality, however, transformed the whole of downtown.

50 W. BROAD ST. GREENVILLE 864.451.5700 www.MarriottCourtyardGreenville.com HOTEL

DID YOU KNOW?

The city’s newest hotel re-defines the guest experience for business and leisure travelers alike. “We have designed Courtyard as a genuinely guest-oriented hotel,” General Manager Glen Williams says. “You’ll experience the best customer service available anywhere, not only in Greenville but in the country.”

Indeed, the Courtyard already ranks in the top 1 percent in satisfaction surveys, a fact Glen contributes to the wonderful associates. Other amenities include

the Village Green complete with patio seating, a well equipped fitness center, and fine dining in the adjacent Nantucket Seafood Grill. The inviting lobby boasts a 24 hour business center, several largescreen TV’s and an interactive GoBoard. Beautifully appointed guest rooms feature plush bedding, fluffy towels, flat screen TV’s and high-speed internet.

What’s more, Courtyard is ideally situated within walking distance of downtown’s myriad of restaurants, arts venues and other attractions.

“Courtyard is THE place to experience ‘the soul of a city in the heart of downtown,’” Glen says.

Glen began his career as a bellman at the Marriott in Park Ridge, NJ over 20 years ago.

The GADC Team

G

reenville Area Development Corporation is a good friend to have if you’re an up and coming Southern town looking to expand and retain industry on a shoestring. So says, Diana Turner, city administrator for Travelers Rest, who has seen firsthand the benefits of partnering with Tony Smith and the rest of the GADC team.

Smith’s 10 years of experience with the SC Department of Commerce played no small part in his ability to broker a favorable deal and employ more Upstate workers. But he also credits TR’s recent efforts to redefine itself with major improvements to the city center. A longtime jewel in the city’s crown, Sunrift Adventures, provided the bicycles. Mayor Wayne McCall and City Administrator Diana Turner are pictured with GADC staff.

DID YOU KNOW?

233 N. MAIN ST., SUITE 250 GREENVILLE 864.235.2008 goGADC.com ECONOMIC DEVELOPMENT

behind the counter | 2011

Photograph by: David Wilder

“In tough economic times it’s great to have a partner that can help us retain jobs and create new jobs,” Turner says, referring to the role GADC played in landing a coveted expansion of the Saint-Gobain Abrasives plant that added 50 jobs for TR’s industrial

workforce. “It’s something we alone could not do with our limited budget.”

GADC’s 10th anniversary is July 1, 2011.

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Photograph by: Carol Stewart

behind the counter | 2011

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Ronald McDonald House

T 706 GROVE ROAD GREENVILLE 864.235.0506 www.rmhc-carolinas.org NON-PROFIT

DID YOU KNOW?

hese are big shoes to fill.

A small staff—supplemented by many a big-hearted volunteer—operates Greenville’s Ronald McDonald House. Here in “the house that love built,” they’re carrying on a legacy of hope, a lightening of the load when a parent’s heart is made heavy by fear, uncertainty or doubt.

More than temporary housing for families with hospitalized children, Ronald McDonald House is a refuge, a safe haven. “We are a home away from home,” says Chief Development Officer Marti Spencer. “We help parents withstand the strain of a child’s medical crisis.”

The Grove Road facility hosted over 800 families in 2010—more than 4,000 overnight stays. Demand increases in tandem with the Upstate’s growing reputation for exceptional pediatric care; expansion plans are underway to add a dozen suites to the 10,000-square-foot House, which currently comprises 12 bedrooms with private baths, a living room, dining room, playroom, double kitchen and laundry facilities as well as an outdoor patio and playground.

Funding is provided by corporate, civic and individual donations; McDonald’s owner/operators; and a variety of local fundraising events.

“This is a place of hope,” Marti says.

Local McDonald’s owner/operator Frank Landgraff spearheaded the effort to open Greenville’s Ronald McDonald House in 1989.

Eric Dudasko

R

olling Green Village, a 175-acre continuing care community, is celebrating its 25th anniversary with pride in its success as a senior living community and excited about new growth. Eric Dudasko, Executive Director since July 2010, has immersed himself in taking Rolling Green Village to the next level. “My goal is to build on the 25 years of excellence and make it even more spectacular,” he says.

Currently Rolling Green Village is growing with the redesign and expansion of the Health Center, Wellness Center and Rehab Center. “We want to ensure that Rolling Green Village is at the forefront of promoting wellness physically, spiritually, and socially.” When he isn’t working, Dudasko loves hiking, games of baseball and tag with his family, which will soon include a third child due this spring.

DID YOU KNOW?

1 HOKE SMITH BLVD. GREENVILLE 864.987.9800 www.rollinggreenvillage.com CONTINUING CARE COMMUNITY

behind the counter | 2011

Photograph by: Carol Stewart

Dudasko has an inside understanding of Rolling Green – he, his wife, their two kids and two dogs lived in one of the apartment homes for four months while they were moving from Ohio. Dudasko, employed

by Life Care Services, the management company for

Rolling Green Village, brings a track record of success in daily operations and management of active senior adult communities. He was immediately taken by the friendliness at Rolling Green. “People were baking us muffins and bringing us tomatoes from their garden.

We felt right at home.”

Dudasko loves Elvis movies, never has pizza delivered, and admits to a severe fear of storms.

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Photograph by: Carol Stewart

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Don & Caroline Taylor VERDAE VILLAGE 101 VERDAE BLVD., SUITE 900 GREENVILLE 864.675.1155 PELHAM HILLS 3714 PELHAM ROAD GREENVILLE 864.288.1150 MON.-FRI. 8AM-10PM SAT. 8AM-8PM SUN. 1-8PM

DID YOU KNOW?

D

on and Caroline Taylor have a habit of joking their way into highly successful ventures.

Starting with their marriage. After graduating from Clemson, Caroline was living the good life as a young, single teacher in Beaufort. Then she met Don, a young, single Marine Corps officer stationed at Parris Island.

“We had no intention to be serious,” Caroline remembers. “We joked about falling in love.” Less than a year later, they were married. Fast-forward three kids and a move to Silicon Valley to pursue Don’s technology career. Caroline immersed herself in the San Jose volunteer scene. On a rare night away Don

ran across an article about an entrepreneurial young couple and joked that the wife’s creativity was adding to her family’s bottom line rather than bolstering her local Junior League. The company? Massage Envy.

Less than a year later the Taylors brought Massage Envy’s convenient and affordable approach to relaxation home to Caroline’s beloved Greenville. And as fate would have it, Caroline credits her business success to the leadership training she received in, yes, the Junior League, of which she is a proud sustaining member.

The Taylors, pictured here with their 9-year-old daughter, Grace, still can’t figure out why their high school sons boycotted the photo shoot this year!

Don was pictured in the centerfold of Newsweek magazine when he was 10 years old—shaking President Nixon’s hand.

Trey Sherman

T

rey Sherman learned his craft the oldfashioned way—at his father’s knee—an apt history for the owner of an antique and furniture restoration shop.

“I grew up in this business,” says Trey, whose father, Tommy Sherman, opened Greystone Antiques in 1972.

Trey has spent his entire life learning about antiques.

He knows their history, as well as the construction techniques of bygone master craftsmen, and appreciates that the value of antiques reaches much deeper than what a piece will bring on the open market.

With two locations packed full of fine furniture and accessories, Trey is committed to offering “quality and craftsmanship that will satisfy the most discerning customer at a price they can afford.”

Greystone’s expertise is truly ecumenical. “We’ll fix anything for anybody,” says Trey, who’s the go-to guy for everything ranging from period Louis XIV to a piece from Haverty’s. “Whether it’s for free advice, a purchase or a restoration, we’re here to help.”

1500 AUGUSTA ROAD & 101 PINEY MOUNTAIN ROAD GREENVILLE 864.233.3424 www.greystoneantiques.net TUES.-SAT. 10AM-5PM ANTIQUES, FURNITURE, RESTORATION

DID YOU KNOW?

behind the counter | 2011

Photograph by: Carol Stewart

“One of the most rewarding aspects of my job is restoring family heirlooms, or customizing a piece to

better suit its new use,” says the Furman University graduate. “Restoring or duplicating a piece that’s been in someone’s family for generations also revitalizes the memories associated with it.”

Trey’s wife Natalie is a family nurse practitioner and they have six-year-old twins who attend Blythe Academy.

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Photograph by: David Wilder

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Carolina Consignment

T

rust your instincts—and your wife. That’s the lesson in former bank executive John Dickens’ commercial success. In fact, the business idea was first suggested to him by a designer—his wife, Linda. “We have now become a destination,” he says.

875 NE MAIN ST. SIMPSONVILLE 864.228.1619 MON.-FRI. 9AM-5PM, SAT. 9AM-3PM www.CarolinaConsignmentLLC.com USED FINE FURNISHINGS AND ACCESSORIES

DID YOU KNOW?

That destination is Carolina Consignment, a high-end, gently used furnishings store. John accepts name brand furniture and accessories from upscale neighborhoods and sells them at a fraction of retail. Consignors receive 60 percent of the proceeds; customers get fresh, fine looks at affordable prices. His clientele includes home buyers and sellers, parents helping children furnish homes and professional interior designers.

John hunts deer from his golf cart rather than a deer stand.

With the help of Heather Hiles and Will, his son, who learned display and design skills working with his mother, they set out to create a one-of-a-kind consignment experience, specializing in premier merchandise from top manufacturers, such as Thomasville, Drexel Heritage and Craftique.

And discriminating shoppers, who demand affordability without scrimping on quality, have responded. Today, the growing business occupies the entire floor space of Carolina Furniture’s old store location. Customers can also view the inventory at Carolina Consignment’s convenient Web site and Facebook page.

Pat Schweitzer & Al Vilcheck

B

ack in the early ‘90s, a psychic told Pat Schweitzer she’d meet a tall—very tall—man named Alan who would make all her dreams come true. A few years later, sure enough, she did. And he did.

Today the couple runs the new Big Al’s Old Time BBQ, LLC, a drive-thru restaurant/catering service, and anyone who’s eaten there, psychic or not, can easily predict their success. Just one scrumptious bite of Al Vilcheck’s ribs, pulled pork, tenderloin, smoked wings, even beef brisket—vinegar-based coleslaw, too—and you foresee a place destined to thrive.

Big Al’s is ideal for tailgating, parties and picnics—as well as busy moms seeking fast, fresh meals for their families. Catering ranges from wedding/rehearsal dinners to community events to fund-raisers.

Al played pro basketball in Belgium and still enjoys traveling abroad. He and Pat attended cooking school in Tuscany, for example, where they learned to prepare wild boar.

Pat and Al are posing with Arnie McRib at Golden Strip Career Center.

DID YOU KNOW?

OLD TIME BARBECUE

Bulk Sales & Catering

2131-A WOODRUFF ROAD MAXWELL POINTE @ CORNER OF WOODRUFF & HWY. 14 OLD TIME BARBECUE

GREENVILLE

864.627.4BBQ (4227) www.bigalsotbbq.com WED.-SAT. 11AM-7PM & BY SPECIAL ORDER BBQ RESTAURANT & CATERING

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Photograph by: Carol Stewart

Easy-does-it is Al’s secret to recipes perfected over many years; he starts in the wee hours most mornings,

getting the slow, slow process started so customers can pick up BBQ in a hurry. Pat adds spice, literally, with her line of Miss Pat’s rubs, seasonings and sauces.

Pat fosters puppies for the Greenville Humane Society.

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Photograph by: David Wilder

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Todd Harrison 3010 WADE HAMPTON BLVD. TAYLORS 864.630.5003 www.golfcartoutfitters.com GOLF CART SALES, SERVICE, ACCESSORIES

DID YOU KNOW?

“E

veryone loves a golf cart from 8 to 80,” observes Todd Harrison. That explains why these versatile, battery-powered, kid-friendly marvels are turning up in neighborhoods as well as on the back nine. And his retail business, Golf Cart Outfitters, is there to help.

For the longtime friends, the reunion reflects the compatibility of their business interests. Like ATVs, golf cart sales are on the rise. Todd sells 85 percent of the handy vehicles for family use, including trips to the community pool, trick-or-treating, dinner at nearby restaurants and even beach vacations.

Todd originally partnered with his friend, Matthew Bell, to found ATV Outfitters. But after selling out his interest four years ago, he began buying used golf carts to restore and sell. What began as a hobby eventually morphed into a business. Golf Cart Outfitters now shares a storefront with ATV Outfitters— reuniting Todd and Matthew.

Golf Cart Outfitters also specializes in servicing, accessorizing and customizing carts. Customers can choose from a variety of lift kits, stereos, wheels, tires, lights and paint jobs. He can even add a back seat and customize carts for yard work or hunting.

Todd’s 9th grade daughter, Jordan, plays golf for Wade Hampton High.

M

Matthew Bell

atthew Bell and Todd Harrison share the same “twisted sense of humor” but it was sharing a common pastime that the longtime buddies parlayed into a commercial success.

Today, ATV Outfitters is in its 10th year of selling allterrain vehicle parts and accessories across the Upstate-and around the world.

It all began when Todd introduced Matthew to ATVs, the three- and four-wheelers that take on all terrains, especially mud and mountains. They’ve since traveled around the country in pursuit of the off-road induced adrenaline rush and freedom to explore places a car can’t reach.

With its emphasis on adventure and companionship, the sport is revving up.

Eighty-five percent of Matthew’s business is online, with much of it from outside the U.S. In addition to selling discount parts, accessories and apparel, his shop services and customizes ATVs with wheels, racks, winches and more. Many of his customers come through referrals thanks to his reputation for straightforward honesty.

Matthew, on left, is pictured with another face you are likely to see behind the counter, Maurice Markwith.

DID YOU KNOW?

3010 WADE HAMPTON BLVD. TAYLORS 864.630.7433 www.atvoutfitters.net ATV SALES, SERVICE AND ACCESSORIES

behind the counter | 2011

Photograph by: David Wilder

In fact, the two friends hatched their business idea at

an ATV rally. Recognizing an untapped market each invested $1,500 and set up shop in Todd’s basement.

Todd now runs Golf Cart Outfitters and ATV Outfitters is thriving with Matthew at the helm!

Matthew ran errands for neighbors in his ATV during a recent snowstorm.

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Photograph by: David Wilder

behind the counter | 2011

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Anne & Brian Marchant

A

nne and Brian Marchant, a family real estate team, are co-owners of The Marchant Company. Here they are pictured on the Swamp Rabbit Trail, along with Brian’s son, Parker, a 5th generation Marchant born and raised in Greenville.

100 WEST STONE AVE. GREENVILLE (ANNE) 864.420.0009 (BRIAN) 864.631.5858 www.marchantco.com RESIDENTIAL /COMMERCIAL REAL ESTATE SALES

DID YOU KNOW?

But mother and son traveled different paths, and bring different skills, as top selling agents for the company.

Anne, who graduated from Furman, honed her strong negotiating skills working for many years as a litigation paralegal with The Wyche Law Firm. She later obtained her real estate license to join the family business. Brian went immediately into the family

business after graduating from Wofford. In addition to being a Realtor, he is the company’s vice president and CFO. “He’s the paper guru,” says Anne. “I’m the people person.”

With Anne’s charm and Brian’s number crunching, they make an unbeatable team—readily available and committed to serving their clients with the highest standards of honesty and integrity. Last year their teamwork sold a home in Greer for $15,000 cash and a Greenville mansion for $2 million. Together, they do it all – two professionals for the price of one!

Brian was inducted into the CCES Sports Hall of Fame and captained Wofford’s men’s tennis team.

Seabrook Marchant

“W

e know Greenville and the Upstate,” says Seabrook Marchant. Indeed, for 43 years, Seabrook, the founder and president/broker of The Marchant Company, has helped clients buy and sell homes, earning the title Realtor Emeritus from the National Association of Realtors. That’s exactly what clients receive with this real estate broker--thorough knowledge of Greenville, having been born and raised here.

Marchant Property Management, a separate division of the company, is headed by its president, Hunter Hughey. A staple in the local property management field since 1995, MPM manages nearly 300 properties and maintains a vacancy rate of less than 4 percent.

DID YOU KNOW?

100 WEST STONE AVE. GREENVILLE 864.527.4500 www.marchantco.com MARCHANT PROPERTY MANAGEMENT, LLC 864.527.4505 www.marchantpm.com REAL ESTATE SALES AND PROPERTY MANAGEMENT

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Photograph by: David Wilder

Seabrook is passionate about his hometown and possessed with an entrepreneurial spirit and love of people. After graduating from Clemson, he worked in real estate for many years before deciding to open

his own company in 1993. Today, The Marchant Company’s experienced team of professionals includes four former Realtors of the Year (Seabrook being one), current president of The Greater Greenville Association of Realtors and president-elect of The South Carolina Realtors Association. Company agents represent buyers, sellers and investors and handle bank-owned properties providing comprehensive and trustworthy service.

Seabrook’s late father, Tom, named Seabrook Court, a Greenville street, for his son.

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Photograph by: Carol Stewart

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Dr. Clif Caldwell & Cheryl Middleton 838-G POWDERSVILLE ROAD EASLEY 864.850.9988 www.livingwellhealthcare.com INTEGRATIVE MEDICINE

T

he word is out about the life-changing benefits of bio-identical hormone restoration. For women, anyway. But Dr. Clif Caldwell and his team at Living Well Integrative Healthcare are reaping many of the same rewards for men.

“Andropause is more subtle than menopause,” explains Cheryl Middleton, a physician’s assistant with 24 years’ experience and Dr. Caldwell’s partner at Living Well. “Our male patients start noticing improvement in things they didn’t even realize were connected to hormones.”

engaged in an exercise program.

Cheryl Middleton became interested in hormones after experiencing her own diminished vigor upon turning 40. What she learned turned her patient care philosophy on its head and led her to team with Dr. Caldwell to bring the benefit of their research and training to women – and men – throughout the Upstate.

Five years later, Living Well’s effective and affordable hormone therapy has bettered the lives of close to 3,000 patients.

These can include improved energy and stamina, motivation, and even increased muscle tone for those

DID YOU KNOW?

The extended families of the Living Well partners include 7 children, 3 horses, 3 goats, 3 dogs, 2 cats and 2 chickens.

Tom Marchant

W

ork for Tom Marchant means specializing in residential real estate in Greenville’s downtown neighborhoods and at Caesar’s Head—two places he knows well.

Today, Tom and his wife, Gidge, work, play, volunteer and raise their children in this community they love.

DID YOU KNOW?

100 WEST STONE AVE. GREENVILLE 864.449.1658 tommarchant.com; caesarsheadshowcase.com RESIDENTIAL REAL ESTATE SALES

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Photograph by: Carol Stewart

After a career in Atlanta as a top producer with RitzCarlton and Four Seasons hotels, the fifth generation Greenvillian returned home and subsequently to the family real estate business. His previous marketing experience and gift for sales combined with exposure to different parts of the world have prepared him to be able to target exactly what his clients need and want.

His market familiarity guarantees signature service and proven results for buyers and sellers alike.

Tom is at home both in the mountains and on Main Street. That’s because his dual niches – in-town real estate and Caesar’s Head – combine the personal with the professional. He’s spent a lifetime of holidays and weekends with his family atop Caesar’s Head and still enjoys the convenience of living in downtown Greenville.

Tom and Gidge Marchant backpacked across Europe and have visited more than 13 countries.

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Photograph provided.

behind the counter | 2011

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The PrimeLending Team 211 EAST BUTLER ROAD, SUITE A MAULDIN 864.349.0160 4124 CLEMSON BLVD. ANDERSON 864.225.9644 1874 EAST MAIN ST. SPARTANBURG 864.583.1995 primelending.com MORTGAGE BANKING

DID YOU KNOW?

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fter discovering a shared commitment to excellence and track record of strong performance, Dallas-based PrimeLending approached Citizen’s First. The result of last year’s merger means the local mortgage lender delivers even better, faster service to its growing client base.

Founded in 2001 by Lance King and Mark Hawkins, Citizen’s First, with its three branches, was already an established leader in the Upstate mortgage market. The company won the South Carolina Housing Authority’s Lender of the Year 2008, 2009, 2010 and 2011 and was GSA Business Magazine’s 2007 number one volume lender.

The opportunity with PrimeLending, a PlainsCapital

Bank, one of the nation’s premier lenders, sweetened the pot. “We did considerable research into PrimeLending’s stability,” says King. “Their commitment to mortgage lending is phenomenal in the industry.”

As PrimeLending branches, the local firm is now a full-service mortgage banking institution, underwriting and lending its own money on a wide array of loan products. With quick, efficient transactions of 48 hours or less, its customers are the ultimate winners.

PrimeLending, A PlainsCapital Company is an equal housing opportunity lender.

Plains Capital Bank is the official bank sponsor of Super Bowl XLV in Dallas.

Margaret and Robin Newton

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iamonds Choice is an extraordinary jewelry experience, with three full-time master jewelers and a state-of-the-art shop where they repair, restore, and create jewelry. Along with their custom designs they feature consignment/estate jewelry—a great way to find an exceptional piece of jewelry at an unbeatable price.

“We love putting the ‘WOW’ factor in your jewelry experience with impeccable customer service including free polishing and inspecting of your purchases, while you wait and as often as you wish. Educating customers on diamonds, colored gemstones, pearls and precious metals is our pleasure.

We also buy gold and trade for purchase,” says Robin.

“We are second and third generation jewelers in Greenville having our roots from Phillips Jewelers which was in business for 60 years. We feel very thankful for all of our customer friends who support and believe in our store,” says Margaret.

DID YOU KNOW?

1125 WOODRUFF ROAD, SUITE 1703 THE SHOPS AT GREENRIDGE GREENVILLE 864.627.8004 www.diamondschoice.com JEWELER

behind the counter | 2011

Photograph by: Monica Parkkonen

When it comes to engagement and anniversary ring choices their selection is second to none. They have a wide selection of very high quality loose diamonds and are the Greenville home of “Hearts on Fire,” the world’s most perfectly cut diamonds. They offer a unique selection of hand-picked, one-of-a-kind jewelry designs from around the world, some of which are

featured on their Facebook page

There is Scripture written under the floor of their store.

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Aaron Bryson www.istoregreenville.com

550 SOUTH MAIN ST., SUITE 201 GREENVILLE 864.236.8383 MON.-FRI. 9AM-6PM; SAT. 10AM-5PM info@istoregreenville.com

Today, as owner of the Apple Authorized iStore in Greenville’s downtown and holder of five Apple Technical Certifications, the Anderson native remains passionate about its products. For ease of use, reliability and security, Apple is legendary for inspiring customer loyalty. After individuals buy their first Mac, they usually replace all their home or workplace computers.

But iStore is much more. It sells the full line of Apple products—Macs, iPods, iPads and accessories.

Aaron and his team of Apple certified technicians and sales staff also service and support what they sell, offering one-on-one training, providing PC and Mac integration and installing and servicing Mac servers.

They even accept trade-ins.

As for a career path that’s taken him from real estate to his iStore home, Aaron says, “There’s no place I’d rather be.”

Photograph by: David Wilder

behind the counter | 2011

APPLE PRODUCTS SALES AND SERVICE

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aron Bryson is Apple to his core. Stepping into a Mac Store for the first time, he purchased one of the company’s computers. Within months he began training that led to a job as an Apple Certified Mac Technician. “I had a vision to open a store of my own,” he says.

DID YOU KNOW?

Aaron Bryson’s grandparents founded Anderson’s famous Jockey Lot.

behind the counter | 2011 Photograph by: Carol Stewart

The Bennetts’ Frame & Art Gallery Team

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he prices are already economical at Bennetts’, but the best part of the deal is the artistic expertise that is included with every purchase – free of charge. “I have 14 employees, and everyone is creative and artistic,” says owner Amanda Bennett. “One is a jeweler, one’s a painter, another is a photographer. Everyone is exceptional in some creative field.”

She hires skilled, creative people so her customers can benefit from their knowledge. While her prices are often even lower than the big chain stores, clients find they can consult on how to frame or shadowbox their items and find new ideas to suit their décor. “We’re

DID YOU KNOW?

going to take care of you, and it’s going to be perfect,” Amanda says. From making custom mirrors to shadowboxes, they do it all, and with a 7,500-squarefoot warehouse, Amanda can buy materials in bulk and pass the savings along to her customers.

Bennetts’ also offers an eclectic art collection including local pieces as well as internationally known artists that aren’t found anywhere else in Greenville.

Amanda earned a visual arts degree before buying the shop from her parents 18 years ago, and she still loves helping customers find or create just the right piece.

A year and a half ago, Amanda decided to unleash her inner rock star by learning to play the drums.

2100 LAURENS ROAD GREENVILLE www.bennettsartgallery.com 864.288.6430 MON.-FRI. 9:30AM-5:30PM SAT. 9:30AM-5PM FINE ART, CUSTOM FRAMING 45

Photograph by: Monica Parkkonen

behind the counter | 2011

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The BrightStar Team 135 S. MAIN ST., SUITE 101 GREENVILLE 864.283.0401 24/7 LIVE RESPONSE www.brightstarcare.com LIFE CARE

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ill and Debbi Lowder see their personal care company as a way to fill a critical care gap for a growing/aging population. In demand for its high-quality care, BrightStar began its third year of operation by opening a new office in downtown Greenville to better serve its western Upstate clients.

Providing professional, in-home personal care for the aging or the ill – as well as other services, including transportation, lawn services, house cleaning, and more – BrightStar now includes 60-plus people in its care network and six full-time staff members.

“That’s why we have added staff as we’ve grown, to maintain excellent oversight over our care-giving,” says Will.

Now BrightStar is Community Long Term Carecertified, allowing them to serve disabled people who need special assistance for daily living through Medicaid.

Will was inspired to start BrightStar by caring for his ill parents and a desire to serve his home community.

BrightStar has been his springboard to support the Alzheimer’s Association and Red Cross. Debbi joined Will full-time in 2009 to oversee daily operations.

For Will and Debbi, top-notch service is a priority.

DID YOU KNOW?

Debbi and Will are still married after 14 months of working together every day!

Capstone Insurance Services, LLC

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apstone Insurance Services, LLC is an independent property and casualty insurance agency. Property and casualty insurance policies are those that business and individual consumers are compelled to purchase by prudence, laws or lenders. These are policies such as workers’ compensation, property, commercial liability, executive protection, automobile, and homeowners insurance.

Senior Account Manager Karen Cooper equates Capstone’s work environment to that of a family, with everyone pulling together to keep their customers happy. Jack Puckett, President and Founder, agrees: “After 16 years, Capstone still strives to improve every day for the benefit of our customers, our associates, and ultimately for the community we serve. Although we have been around for a while now, we feel like we are just getting started.”

DID YOU KNOW?

67 CREEKSIDE PARK COURT GREENVILLE 864.234.8000 www.capstoneinsurance.com INSURANCE

behind the counter | 2011

Photograph by: Carol Stewart

According to Executive Vice President William Boswell, “Capstone’s customers know they have to buy the types of insurance policies we sell. Our challenge is to convince them to buy them from us, and do so year after year. To do that, we distinguish ourselves

through our holistic risk management approach, our technical competence, and through the franchise value we have earned with the insurance companies we represent.”

Jack Puckett was once William Boswell’s soccer coach and became a lifelong friend and mentor.

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Photograph by: Carol Stewart

behind the counter | 2011

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The Mast General Store Team

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111 N. MAIN ST. 864.235.1883 www.maststoregreenville.com MON.-THU. 10AM-6PM FRI.-SAT. 10AM-9PM SUN. 12-6PM GENERAL STORE

DID YOU KNOW?

ary Nase, general manager, loves seeing the diversity of customers that shop at Mast General Store, from international guests attending conferences to tourists from nearby states who want to check out Greenville’s Falls Park, Liberty Bridge and Mice on Main. And of course, locals who view Mast General Store as a key stop during a day downtown.

“There’s something for just about everyone,” says Mary, who has been with the store since it opened in 2003.

“Our whole culture is going back in time, to great memories from childhood.” Managers Tim Dorsey, Bryan Howell and Eddie Poore have been there from

the beginning as well, and each is committed to offering unique selections and personal service.

Camping gear, shoes, men and ladies sportswear, home accessories, toys, and more than 500 types of candy can be found here in a comfortable, casual atmosphere.

There are now eight Mast General Stores in the Carolinas and Tennessee. “Greenville has been a hidden jewel,” says Mary, “but now it’s really coming into its own.”

In late May of this year, Mast General Store will open its newest store in Columbia, South Carolina.

Dr. Gary Horvath

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f you’re a patient of Dr. Gary Horvath, you can take a guess. An enthusiastic traveler, Dr. Horvath has turned his love for touring the world into a contest for his patients to keep them interested and entertained, complete with prizes for the winners who correctly guess his location from posted photos.

A man of many talents, Dr. Horvath is an accomplished computer tech who not only keeps his 26 office computers running, but maintains a number of church computer networks, including his own St. Matthew’s Episcopal Church. He is a proud husband to his wife, Leslie, a Deacon at St. Christopher’s Episcopal Church, and father to daughter, Rebecca, a college junior.

Photograph by: Carri Bass

DID YOU KNOW?

212 E. BLACKSTOCK ROAD SPARTANBURG 864.587.8000 MON.-THURS. 8:30AM-5PM ORTHODONTICS

behind the counter | 2011

Now approaching 19 years in operation, Dr. Horvath’s practice specializes in orthodontic treatment for children, adolescents, and adults, and includes braces and Invisalign for improving alignment, along with orthopedic devices to facilitate facial growth and development.

“We do transformative work,” says Dr. Horvath. He attributes his success to his staff, whose attention to detail, respect for patients’ time, and integrity mark his offices in Spartanburg and Union.

Passionate about photography, Dr. Horvath documents his travels with photographs.

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Rodney Hollingsworth & Crystal Hardesty 115 HAYWOOD ROAD GREENVILLE LOCATIONS THROUGHOUT THE UPSTATE 864.351.0100 877.538.7975 www.goodwillsc.org

This fiscal year, the organization expects to help 30,000 people with barriers to employment – almost double the numbers from two years ago. In addition to training programs in fields such as nursing, retail and food service, Goodwill helps with resumes and interviewing skills, and the Job Connection

service offers internet connections and employment specialists to help with job searches.

Rodney Hollingsworth knows firsthand how Goodwill changes lives. After being laid off as a construction worker, Goodwill helped him enter a training program for certified nurse assistants and he soon got a job at Clemson Downs retirement community, where he uses his skills to improve lives. “The Goodwill program gave me a chance to get back on my feet, and it’s great to feel you’ve accomplished something and to know you are helping others,” Hollingsworth says.

Photograph by: Stephen Vitosky

behind the counter | 2011

EMPLOYMENT SERVICES DONATIONS, RETAIL

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hen you take a load to Goodwill, you’re doing more than decluttering. You’re giving people a chance. “When you make a donation, we’re not just going to sell those items at an affordable price,” says Director of Marketing Crystal Hardesty. “The profits help fund our job training programs that help people go to work.”

DID YOU KNOW?

Goodwill helped 4,372 people find jobs between July 2009 and June 2010.

behind the counter | 2011 Photograph by: Monica Parkkonen

Chris Maddox

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hris Maddox believes loving what you do is as important as loving how you look. He and his staff may not take themselves seriously, but they are seriously dedicated to making clients happy.

“We want our clients to be comfortable and feel at home during their visit, knowing that we have their best interest at heart,” Chris says.

balayage skills – a French highlighting technique that employs hand painting rather than foils to achieve a more natural look – and brought the training home to his staff.

The salon also keeps current with technology and is now offering online booking. Follow Christopher Ashley Salon on Facebook for the latest news and specials.

This summer the Christopher Ashley team will celebrate five years of bringing out the best in their clients. But they have no intention of resting on their laurels – continuing education is the name of the game. Chris recently visited NYC to update his

DID YOU KNOW?

Every member of the Maddox family has great hair – right down to the dogs.

101B W. COURT ST. GREENVILLE 864.242.0777 www.christopherashleysalon.net TUES. 10AM-8PM, WED. 10AM-4PM THURS. 9AM-8PM, FRI. 9AM-5PM SAT. 9AM-4PM SALON

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The Greenville Jet Center Team

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ow, Hank Brown can really stretch his wings.

The president of Greenville Jet Center recently bought out TAC Air, making his company the sole fixed base operation at Greenville Downtown Airport. With 226,000 square feet of hangar and office space, it’s the largest general aviation FBO in South Carolina.

100 TOWER DRIVE GREENVILLE 864.232.7100 www.greenvillejetcenter.com AVIATION SERVICES

It also deepens Hank’s ties with the local airport dating back to 1959 when the then-Greenville High student was a part-time fuel tech. A year later he soloed for the first time from its runway. And after 26 years as a corporate pilot—also based at GMU—he founded Greenville Jet Center in 1986.

president, lead a company that includes Donaldson Center and Camden locations. They sell fuel and provide hangar space and maintenance on private aircraft served by those airports. They also can arrange ground transportation, hotel accommodations and catering.

Their latest acquisition means Jet Center clients, old and new, now enjoy convenient service to both the tower and eastside of the runway. “We welcome the opportunity to serve new customers,” says Hank, “and promise to provide prompt, professional service.”

Pictured from left, Joe Frasher, Airport Director, Hank Brown, and Jay Brown.

Photograph by: Stephen Vitosky

behind the counter | 2011

Today, Hank and his son, Jay, who serves as vice

DID YOU KNOW?

Hank Brown was the late Greenville industrialist John D. Hollingsworth’s personal pilot.

metto Bank, you’re worth knowing.

At The Palmetto Bank, you’re worth knowing.

Frank Wingate Commercial Banking Group

Trish Springfield Andy Douglas Wealth Management Group Retail Banking

Tripp Tuttle Trust & Investment Group

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palmettobank.com or generations, The Palmetto Bank has helped clients with every major financial stage in life – from buying a first home, to opening a business, saving for college, and planning for retirement.

“We’ve been serving the Upstate for 104 years, and we’re experts at helping people navigate their financial journey,” says Trish Springfield, retail banking executive. “We consider our clients friends and neighbors.” palmettobank.com Their team of experts believe that the best way to help people reach their financial goals is to get to know them personally. That human relationship along with the right products, services and technology is the perfect combination.

Jim Peters Small Business Banking

This combination not only includes retail bankers, but also the Wealth Management, Trust and Investment Group which guides and advises clients on wealth accumulation and preservation.

The Commercial Banking Group assists middle to larger size businesses with financial and loan needs, while small businesses will also profit from individual attention from the bank’s new Small Business Banking Division. They’re dedicated to the needs of emerging businesses and offer an array of specifically tailored financial tools.

DID YOU KNOW? Every business client is assigned a personal banker.

Most convenient banking hours in the Upstate!

306 E. North Street | Greenville, SC 29601 | 1-800-PAL-BANK palmettobank.com

Monday-Friday 8 am - 6 pm Saturday 9 am - 12 noon 53

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The Imagine Center Team 635 HAYWOOD ROAD GREENVILLE 864.770.1791 www.imaginecenter.com

The 72,000-square-foot facility offers a wealth of fitness opportunities, including three basketball courts, indoor track, weight and cardio equipment, women’s only area, free fitness classes, a cycling

studio, free childcare and even a café serving healthy food. “We want it to be a one-stop shop,” Wells says, and non-members are welcome to enjoy the café.

The Imagine Center is geared for people of all fitness levels, at a very affordable price of just $32 per month. Beyond the opportunity to work out and live a healthier life, the atmosphere is unlike anything else.

For Wells, it’s the best place to serve so many people.

“I get to help improve people’s quality of life,” she says.

“It’s just a happy place, and I love it.”

Photograph by: Stephen Vitosky

behind the counter | 2011

FITNESS CENTER

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he road to a healthy lifestyle can sometimes be challenging, but the team at the Imagine Center fitness club makes it much easier. “Our goal is to educate, empower and serve people,” says facility director Jillian Wells. The non-profit gym is open to anyone wanting to improve their health and wellness, and the best part—all proceeds go to outreach programs in the community through their affiliation with Redemption World Outreach Center.

DID YOU KNOW?

Imagine Center is hosting a “Biggest Loser Challenge” with a motivating grand prize for the winning team – a cruise!

NOT JUST ANOTHER REAL ESTATE DIVA

Ever find a diva in your kitchen, instead of the realtor you thought you hired?

Divas don’t return your calls promptly…. they get around to it.

Divas have their assistant deal with you… because they’re with someone else.

Divas don’t earn your business… they’re entitled to it.

Divas market your home… almost as much as they promote themselves.

Joan is serious about real estate, but she doesn’t take herself too seriously.

And the only red carpet she walks… is the one she rolls out for her clients.

JOAN HERLONG

The Number One Realtor in the Upstate’s Number One Realty Company.

AUGUSTAROAD.COM

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The Brown Mackie College Team

A 75 BEATTIE PLACE, SUITE 100 GREENVILLE 864.239.5300 www.brownmackie.edu

students just out of high school, working parents, or any adult interested in changing career paths.

Although Brown Mackie has only been open here a short while, it is already helping students fulfill their dream of pursuing a degree, with the first class scheduled to graduate at the end of this year. “It’s very rewarding for all of us to see students move into a career as a result of their hard work and dedication to pursuing a better life for themselves,” says Karen Burgess, President. “We strive to make each student feel special and are all invested in every student’s academic success. That’s what we are all about.”

Photograph by: Monica Parkkonen

behind the counter | 2011

EDUCATION

fter opening its doors to the Upstate just over a year and a half ago, Brown Mackie College has made it easier than ever for anyone to obtain a two-year associate’s or four-year bachelor’s degree. Offering small class sizes, individualized attention, and a unique 30 day, one class a month schedule allows the non-traditional student the opportunity to pursue 19 different areas of study. What’s unique about this small college is that Brown Mackie works closely with the business community by offering externships for its students and providing job placement assistance after college. With a staff size of around 100, this small college welcomes

DID YOU KNOW?

Fact line, fact line, fact line, fact line, fact line, fact line, fact line, fact line

behind the counter | 2011 Photograph by: Stephen Vitosky

Sharp Business Systems of South Carolina

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earns Business Solutions made a name for itself by providing top-notch customer service, a legacy begun by founder David Kearns when he purchased a small Easley office products company way back in 1981. That name changed a few years ago when the little company that could caught the eye of document technology leader Sharp Business Systems, but the dedication to responsive, personalized service remains the same.

Today Kearns operates as Sharp Business Systems of South Carolina, selling and servicing a premier line of environmentally-friendly, multi-functional devices and printers, professional LCD monitors

DID YOU KNOW?

and projectors, and complementary software tools.

David Kearns believed hiring and retaining good people was paramount. Tommy Pickens, who worked his way up from account rep to president, says the company’s adherence to the Golden Rule is still its secret to success.

“If you treat customers like you want to be treated, you’ll be successful. And that goes for employees, too – we really take care of our employees.”

Most of the Kearns sales force has been with the company for more than a decade.

109 BEN HAMBY DRIVE GREENVILLE 864.675.2000 www.sharpusa.com DOCUMENT TECHNOLOGY

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COMMUNITY JOURNALS PUBLISHING GROUP

148 RIVER STREET, SUITE 120, GREENVILLE, SC

COMING APRIL 2011

THERE’S A NEW MAGAZINE IN

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Stax Omega Catering & Bakery Team

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hen Stanley Koumoustiotis discovered Greenville a quarter century ago—a bigcity chef lured here to launch an upscale restaurant—he found a town hungry for authentic, home-style cooking and traditional bakery treats.

72, 74 & 80 ORCHARD PARK DR. GREENVILLE OMEGA: 864.297.6639 BAKERY: 864.288.7313 CATERING: 864.627.1403 www.staxs.net

As successful restaurateurs Stanley and George place a premium on giving back to the community, gladly sponsoring a variety of local organizations (send inquiries to staxrestaurants@yahoo.com).

“We have so much appreciation for our loyal customers,” George says. “Our story wouldn’t be possible without their support.” You are able to follow Stax on Facebook.

Photograph by: Carol Stewart

behind the counter | 2011

RESTAURANT, BAKERY, CATERING

Thus in 1988 he co-founded Stax Omega. Still the original owner, he and his son George serve up an eight-page menu featuring made-from-scratch classics. The Omega is about good, fresh food—healthy and hearty, with a well-balanced blend of authentic American fare and lighter options for today’s lifestyle. All-day breakfasts include heart-healthy options ranging from Breakfast Fruit Parfait to Ironman omelette. An exacting level of excellence is maintained by using only the finest, freshest ingredients.

The Bakery features fresh-baked breads, muffins, cookies, pies and cakes—especially wedding and special occasion designs. Stax Catering specializes in unlimited possibilities, with made-to-order meals customized to satisfy any theme.

From weddings to corporate functions to holiday parties, Stax easily accommodates every detail for gatherings from 15 to 10,000 guests.

DID YOU KNOW?

George’s recipe for relaxation is tinkering with old cars; he is currently restoring a 1966 Mustang.

behind the counter | 2011 Photograph by: David Wilder

The EDTS Team

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t took just 40 tax returns to convince Charles Johnson he wasn’t a number-cruncher. The Augusta, Georgia native went in a different direction. Today, that course correction is known as EDTS, a rapidly-growing firm blazing trails in networking, security and IT services from offices in Greenville and Augusta, GA.

“Our goal,” says Charles, “is to help companies focus on what they do best and get out of the IT business.”

EDTS provides world-class managed services and IT support—with a fix-the-problem-first approach that clients appreciate. EDTS was recently named to Inc. magazine’s list of the 5,000 fastest growing private companies in America.

After earning a finance degree, Charles tried accounting before migrating to network administration where he quickly discovered his niche -- helping safeguard businesses against a plague of Internet security threats. EDTS, the company he founded in 1999, now employs 27 people—all dedicated to full service, “excuse-free” IT services.

EDTS has succeeded by emphasizing solid infrastructure design and network security. Its independent, detailed audits verify all compliance standards and provide management with gap analysis of potential security deficiencies. And its engineers hold top Microsoft, Cisco and industry certifications to ensure the skills to do every job right.

DID YOU KNOW?

728 NORTH PLEASANTBURG DRIVE GREENVILLE 877.845.5454 www.edtsolutions.com TECHNOLOGY CONSULTING

Charles is a member of InfraGard, a partnership with the FBI and law enforcement to prevent cyber crimes and terrorism in the US.

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Susan Harvey

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or Susan Harvey, life as a press secretary and campaign manager in Washington D.C. was hectic. But after moving to South Carolina, having two children and launching a business, her days have gone from juggling act to three-ring circus.

209 N. MAIN ST. GREENVILLE 864.640.1322 www.CouponsEmailed.com Susan@CouponsEmailed.com

Her business, CouponsEmailed.com, helps local businesses distribute coupons online at affordable prices. It was built on the idea that people love

When she isn’t working, spending time with her family, or assisting husband Shannon with his insurance business, Harvey is active at First Presbyterian Church of Greer and organizes donation drives for Pendleton Place Children’s Shelter.

Photograph by: Carol Stewart

behind the counter | 2011

ONLINE COUPON DISTRIBUTION, ADVERTISING

“Every day is different and there is never a dull moment, but I wouldn’t change a thing,” says Harvey, who appreciates being able to stay home with Jackson, 4, and Lawson, 2, while also employing her entrepreneurial side.

coupons – online redemption was up 140% last year – but not the clipping, searching and inconvenience.

Consumers like the simplicity of her website and the ability to save money while shopping locally, and businesses appreciate low prices, the ability to track who prints coupons, “and the fact that I’m a local business owner myself,” she says.

DID YOU KNOW?

Harvey completed her first 10K, sprint triathlon and half-marathon in 2010.

behind the counter | 2011 Photograph by: Carol Stewart

Cowart Awards

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he award pictured with the Cowart family is a loving cup, its two large handles are designed to be shared. It’s not an award for individuals, but recognizes teams, and George Cowart Jr. says that makes it the perfect award for his company to share with the Greenville community.

“Because Greenville businesses have partnered with us, we’ve been able to partner with organizations in the community,” he says. “When that happens, everyone wins.” He and his family appreciate that the Greenville business community has kept Cowart Awards thriving for 45 years, and they love giving back by sponsoring and volunteering their time

DID YOU KNOW?

to organizations such as Let There Be Mom, the American Heart Association, The Meyer Center and NCCAA. Cowart Awards creates customized trophies, plaques and engravings for businesses, organizations, churches and schools, and combines decades of experience with the latest technology. “Our quality and customer service is second-to-none,” says George, who works alongside mom Cheryl Cowart, his sister Erin Hester and uncle Raji Ward. “After 45 years, we know awards.” Cowart Awards knows that giving back makes their success even more rewarding.

George Cowart Sr. and his brother Tom started Cowart Awards in their mother’s garage in West Greenville.

912 LAURENS ROAD GREENVILLE 864.271.9131 MON.-FRI. 8:30AM-5PM www.awardsthatwork.com TROPHIES AND AWARDS

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The Colonial Team

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pportunistic investments, mortgage acquisitions, vertical development, sales, leasing, tenant representation, property management … If it’s commercial real estate, they’re on top of it.

310 THE PARKWAY GREER 864.334.4145 colonialcommercialgroup.com

In short, the professionals who make up Colonial Commercial are dealmakers. They are passionate about commercial real estate and it shows in everything they do.

Photograph by: Oliver Yu

behind the counter | 2011

COMMERCIAL REAL ESTATE

Colonial may have been born on the golf course, but these guys are all business. Specializing in commercial real estate investment, brokerage and property management, Colonial hit Greenville’s commercial scene in 2008. “We’ve been overwhelmed by what we have been able to accomplish in a short period of time,” says partner Reggie Bell. “With a lot of hard work, a driven team, solid client base and a little bit of luck, we’re positioned for a blockbuster 2011.”

“People thought we were crazy for starting a commercial real estate company in the middle of one of the worst recessions in history, but we saw opportunity,” Bell says. “We are uniquely positioned to acquire income-producing assets at deep discounts for our investment arm, while building market share for our brokerage and property management divisions.”

DID YOU KNOW?

The Colonial Team has a collective participation of over $200MM in Commercial Real Estate Transaction History.

behind the counter | 2011 Photograph by: Oliver Yu

Dr. Roger Harris, DMD

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nter Dr. Roger Harris’ spacious new facility and you may wonder for a moment if you are in the right place. It’s a dental office, but it was designed not to look or feel like one. Bring the whole family – the kids can play in their own area while adults relax in a living room setting, enjoying a drink and watching flat-screen television.

You might want to arrive early to enjoy the ambiance, because you won’t be waiting long. Dr. Harris and his staff make sure appointment times are respected.

“We want to provide customer service and attention to detail for each patient,” he says. From age 1 to 100, checkups to crowns to veneers, everyone – even those

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who have avoided the dentist for years – will get the dental care they need without the pain or stress often associated with visits. Dozens of formerly-afraid client testimonials prove it! The new office is equipped with the most innovative technology to assure accurate diagnosis and proper treatment.

Dr. Harris met his wife while in high school here in the Greenville area. He and his family are active members of Edwards Road Baptist Church, and he also enjoys running, camping and coaching soccer.

Dr. Harris plans to run 50 marathons in 50 states before he turns 50. He’s completed 20 so far.

920 S. BATESVILLE ROAD GREER 864.877.9111 www.drrogerharris.com MON.-THU. 8AM-5PM FAMILY, COSMETIC AND SEDATION DENTISTRY

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Chris Connor, Paul Hamberis & Amy Pieper

I 420 THE PARKWAY #D GREER 864.879.7757 www.palmettopt.com MON.-FRI. 8AM-5PM

Connor and Hamberis grew up in the Greenville area, each with a passion for exercise and sports.

They met while earning doctoral degrees in physical therapy at the Medical University of S.C., and opened their clinic in 2003 to treat pain using a

manual approach. Office Manager Amy Pieper knows personally the benefits of physical therapy before joining Palmetto Physical Therapy she was a patient with a running injury. One-on-one care and 45-minute appointments ensure each patient gets the time and attention they deserve.

In his off hours, Hamberis, who has a 10-monthold, enjoys spending time with his wife and family, working out and playing basketball. Connor is married with three children and finds time for running, triathlons and remote-controlled airplanes.

Photograph by: Carol Stewart

behind the counter | 2011

PHYSICAL THERAPY

f you have pain, you don’t want a quick fix – you want a solution that will last. “Our main goal is to identify what’s at the root of a problem, fix it and then see what we can do to keep it fixed,” says Chris Connor. Paul Hamberis shares the same philosophy. “If you have pain, it drains you of everything, so we’re looking for that solution that will free people up to do what they love,” he says.

DID YOU KNOW?

Palmetto Physical Therapy treats sport injuries, back & neck pain, chronic pain, stroke patients, post-surgical rehab, and gait & balance deficiencies.

behind the counter | 2011 Photograph by: Oliver Yu

The Charter Business Team

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unning a business can be tough, but Charter Business® makes it simple. Whether you have an office of three or three thousand, Charter Business offers flexible, cost-efficient solutions to help you operate at your best.

With blazing fast Internet that includes download speeds up to 100Mbps, desktop security, custom hosting, and more, Charter Business Internet offers solutions to help businesses maximize productivity.

Additionally, Charter Business Phone offers unlimited calling and essential business features so you can stay connected to your customers, and Charter Business TV services deliver crystal-clear digital entertainment as well as commercial-free music.

DID YOU KNOW?

Charter Business also provides reliable fiber solutions for enterprise businesses—including fiber Internet, data networking, Ethernet and T1-PRI. James Stewart, a Charter Business Account Manager in Greenville, says, “It’s exciting to see how our products enable our customers to connect – to their customers and to their employees – and to see our customers succeed. I am excited to bring our products to Upstate businesses.”

With state-of-the-art network, 24/7/365 support, and local technicians, Charter Business gives businesses the confidence to focus on what’s really important— growing your business.

2 DIGITAL PLACE GREENVILLE 864.254.7259 www.charter-business.com INTERNET TECHNOLOGY, TELECOMMUNICATIONS

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behind the counter | 2011 Photograph by: Stephen Vitosky

Ike Maddox

“I

have to be the best: my name depends on it!” Owner Ike Maddox has proven to be just that in the carpet, rug, and upholstery industry as Ike’s has been providing outstanding quality care of rugs and carpet in the Upstate for over 38 years.

Ike’s opened its doors in 1973 with Ike, his father and brother and has continued to grow since Ike took the reins, adding new services and the latest equipment. Specialty cleaning of Oriental, antique and age-old rugs, tapestries, fabrics and furniture as well as in-home cleaning of carpets makes his

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firm the one to call when quality and care are your greatest concern. Ike’s also provides services including flooring inspections, consulting, and corrections for carpet manufacturers, fiber producers, dealers, and customers. And with plenty of space in the new facility on Poinsett Highway, Ike’s provides an in-plant cleaning facility and offers convenient pick up and delivery service.

The staff remains small and focused on integrity and service. “I’d rather do two jobs a day and do them right than rush through more,” says Ike. “We want to do it right or not at all.”

128 POINSETT HWY. GREENVILLE 864.232.9015 www.ikescarpet.com MON.-FRI. 8:30AM-5PM CARPET, RUG AND UPHOLSTERY CLEANING

Ike, a Greenville native, is very active in Boy Scouts. His son Charlie is an Eagle Scout and son Benjamin hopes to be one soon!

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The Rocky Creek Dental Team 1322 E. WASHINGTON ST. GREENVILLE 864.235.1200 978 BATESVILLE ROAD GREER 864.675.9399 www.rockycreekdental.com

Today he serves up that same enthusiasm—shared by his partner, Margaret Roth, and their associate, Kathryn Freedman—at Rocky Creek Dental Care.

These kindred spirits maintain a patients-first practice, fully committed to sound, quality treatments and

the pursuit of pain-free procedures. Together they embrace the Golden Rule as a means of professional integrity, ensuring clients “Never Stop Smiling.”

Rocky Creek traces its roots to a 1940s-era dental office.

John took over in 1993 after a decade of dentistry in Chicago; Margaret, a Carolina gal, joined him in 2000 after graduating MUSC with multiple accolades. They welcomed Kathryn aboard last year. This bustling practice comprises two locations—Eastside and downtown—offering services five days a week. Staffers enjoy friendly competition, powered by a valuesoriented professionalism, to see which office provides the best care. Rocky Creek patients, of course, are the real winners of this proverbial tug-of-war.

Photograph by: Carol Stewart

behind the counter | 2011

DENTAL CARE

H

e cooked his way through dental school and once—while working in a Chicago dinner theater—John Piccione made his mom’s secret-recipe lasagne for Frank Sinatra. The note of appreciation from Ol’ Blue Eyes remains a favorite family heirloom. Despite the many luminaries passing through that Windy City hotspot, however, John early on decided everyone, whether famous or anonymous, deserved the star treatment.

DID YOU KNOW?

Rocky Creek creates a community project each year, raising funds for organizations ranging from St. Judes to the Ronald McDonald House.

behind the counter | 2011 Photograph by: Carri Bass

Launch Something

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t’s not just marketing. It’s thoughtful, strategic marketing.

unique marketing strategies for each client. We care about impact.”

That’s what Launch Something, a full-service advertising agency celebrating its fifth successful year in Spartanburg, offers its clientele. Started

by Spartanburg native Sims Hammond, Launch Something provides branding including logo design, collateral products such as brochures and catalogs, graphic design and development for websites, as well as advertising and media placement in all venues from print, outdoor, and broadcast to social media.

This thoughtful approach executed with exceptional creative design, as well as careful tracking of effectiveness, has allowed Launch to thrive even in a period of recession. Launch is fully staffed to respond to clients’ needs from logos and website creation to traditional and social media advertising.

“We don’t provide boilerplate solutions,” says Sims, who earned two international MBAs. “We create

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“All of us here really love what we do, and we’re passionate about it,” Sims says. Along with non-profit and small business clients, Launch has welcomed increased business-to-business work in the past several years.

Sims is dancing in the Dancing with the Spartanburg Stars, a fund-raiser for the local Cancer Association.

351 EAST KENNEDY ST. SPARTANBURG 864.580.2350 MON.-FRI. 8AM-6PM www.launchsomething.com MARKETING/ADVERTISING FIRM

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The Fowler’s Pharmacy Team

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1908 LAURENS ROAD GREENVILLE 864.288.5905 www.fowlerspharmacy.com MON.-FRI. 9AM-6PM; SAT. 9AM-5PM

on Laurens Road. And while selling sunglasses has put them on the map, it’s not how Fowler’s Pharmacy got its start.

Dave’s wife Judy Estes Maney has spent more than 30 years following in her father’s footsteps behind the other counter, as Fowler’s chief pharmacist. Unlike the big box pharmacies on every corner, Judy and her staff know their customers by name and treat them like the neighbors they’ve been for more than 50 years.

The former President is among good company in the Upstate. You’d be hard pressed to find a Greenvillian who has never shopped the unbelievable selection of eyewear inside the unassuming cinder block building

Photograph by: Monica Parkkonen

behind the counter | 2011

PHARMACY/SUNGLASSES

anaging the eyewear side of things at Fowler’s Pharmacy has led Dave Maney to some pretty interesting places. When his father-in-law, the late Eugene “Doc” Estes, tapped Maney to run the shades shop 16 years ago he never expected he’d one day have a hand in protecting presidential peepers. But it’s true. Former President Bush is among the many high-profile owners of sunglasses from Fowler’s.

DID YOU KNOW?

Fowler’s Pharmacy has served Greenville from the same location since 1955.

behind the counter | 2011 Photograph by: Oliver Yu

Chris & Meranda Bailey

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his dynamic husband and wife team opened Stoneledge Properties in 2004 to fulfill a lifelong dream of building fine custom homes throughout the Upstate. Together, Chris and Meranda Bailey represent a dedicated team that provides unsurpassed knowledge and acute attention to detail in every custom home they build. “Home building is more than a process – it is a passionate experience that deserves dedication to every detail,” says Chris, who is from a second generation construction family and has been in the custom homebuilding industry for over 22 years.

Meranda has a keen eye for design and takes great pride in working as the design liaison to make the

DID YOU KNOW?

selection process fun! Serving as a Realtor®, she has a wealth of knowledge about market trends, growth patterns, and schools. Quality construction and personal communication with every client is most important to these builders, as is focus on building fine custom homes with the latest homebuilding technologies and Green Building Initiatives.

Some of their signature features include Ceilings with Style, custom shower Grottoes, and Lifestyle Convenience Centers, which include cell phone and electronics charging bays, mail, purse, key and wallet management systems. “Providing unique, well-built custom homes with timeless style is the foundation of our business,” says Chris.

Stoneledge Properties built the ITOR Showcase Home benefitting research at the GHS Cancer Center.

PO BOx 80974 SImPSOnvIlle 864.286.6141 www.stoneledgeproperties.com CUSTOm HOme BUIlDeRS

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Ken Harper

I 1111 W. POINSETT ST. GREER 864.877.2000 www.greerstatebank.com MON.-THURS. 9AM-5PM FRIDAY 9AM-6PM

relationship bank. We know most of our customers by name and know one another in the community.”

Greer State Bank offers personal and business banking accounts as well as mortgage lending with dedicated employees available to give expert advice for all your banking needs. In addition, the bank also offers Greer Financial Services as a separate company for help with retirement planning, trust and investments, and college savings accounts as well as general financial planning.

“We take great pride in being Greer’s local bank,” says Ken Harper, President and CEO. “We are a

Photograph by: Lance Williams

behind the counter | 2011

BANK

n 1989, 12 local businessmen saw the need for a small, local bank in their hometown of Greer.

Almost two decades later, members of the Greer community and surrounding areas continue to support their efforts as Greer State Bank grows. Now with four branches and almost 100 employees, Greer State Bank has spent the last 20 years helping others create their dreams by helping them build houses, schools, churches, businesses, and even families. This bank strives each day to provide convenient, friendly service and expert advice to every customer.

DID YOU KNOW?

Fact line, fact line, fact line, fact line, fact line, fact line, fact line, fact line

behind the counter | 2011 Photograph by: Monica Parkkonen

Roger Sims & Jason Karr

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hen Roger Sims and Jason Karr formed Sims & Karr Financial Services in 2008, they had a goal: to serve their customers with integrity in an atmosphere that is relationship-driven.

Their endorsement by investment expert Dave Ramsey, an author and nationally syndicated radio host, has been a great help. Like Ramsey, Roger and Jason believe that the key to successful financial planning – from retirement, college, estate, and legacy planning, to general investing – is getting to know clients well, tailoring a plan to their needs, and educating them about investing.

DID YOU KNOW?

Roger has visited all 50 states.

“We can serve any type of investor, small or large,” says Jason, who grew up in a family business environment. “We have strategic relationships with CPAs and estate planning attorneys.”

Both men came with years of experience, Roger managing a bank investment program, and Jason with a national brokerage firm. Together, they’ve forged a firm whose strength is prompt, courteous, personal service. “We are not salesmen,” says Roger. “It’s truly about helping people achieve their goals.”

Although the firm of five keeps them busy, both men enjoy spending time with their families, and love the outdoors.

304 NoRth MaiN St. GReeR 864.879.0337 www.simskarr.com MoN.-FRi. 9aM – 5PM FiNaNcial SeRviceS Securities offered through lPl Financial. Member FiNRa/SiPc 75

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Brad & Cindy Thompson

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136 RESERVE DRIVE PIEDMONT 864.505.2252 www.1stchoicecustomhomes.com

You can find Brad and Cindy’s higher-end homes in admired communities such as Thornblade, Cobblestone and River Reserve. Clients rave about the quality workmanship, timely completion and their skillful ability to create flexible custom floor plans. These qualities work together to help First Choice achieve their goal of being the first choice for lasting impressions.

Brad’s background includes extensive experience in masonry and grading, allowing him to bring a handson approach to each project. Cindy, his high school sweetheart and wife of 25 years, brings a wealth of design experience, helping clients select features that make a house a home.

In addition to running a thriving business, Brad and Cindy give back to their beloved community. They are very active with the Homebuilders Association, the Chamber of Commerce and Meals on Wheels, and if time permits, they enjoy traveling, fishing and tennis.

Photograph by: Carol Stewart

behind the counter | 2011

BUILDER

rad and Cindy Thompson have earned a stellar reputation among clients thanks to their attention to detail and focus on customer service. But they are also known among their fellow homebuilders for giving back to the industry, which is why, after eight years in business, First Choice was named 2010 Builder of the Year by the Greenville Homebuilders Association.

DID YOU KNOW?

Brad and Cindy’s son Anthony, 24, is a student at Emory Law School.

behind the counter | 2011 Photograph by: Carol Stewart

Elizabeth Garrison

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lizabeth Garrison started out in 2007, picking up cardboard boxes and plastic jugs at Coffee Underground and taking them to be recycled.

Just a few years later, her company has carved out a niche as a premier commercial recycling company, able to handle everything from a small bag of material to tractor trailer loads.

From small businesses to large manufacturers, EverGreen picks up paper, cardboard, aluminum, plastic, glass and even electronics, light bulbs and batteries from across the Upstate. “Most people have great intentions to recycle, but it’s not always easy,” she says. “We make it easy and they know they are doing

DID YOU KNOW?

the right thing.” She also offers recycling and wastemanagement consulting, designing programs to make recycling even simpler.

Growing up on a farm in Anderson, Elizabeth always had an interest in sustainability. She appreciates that in addition to keeping materials out of landfills, she is also creating revenue and jobs by keeping valuable material in use. “It’s good for the environment and the economy,” she says. When she isn’t expanding her business, Elizabeth is a community volunteer and member of Downtown Rotary, the Junior League, and Westminster Presbyterian Church.

Elizabeth is a co-owner of Denver Downs Farm corn maze and pumpkin patch.

3101 AUGUSTA ROAD GREENVILLE 864.230.9800 www.ever-greenrecycling.com COMMERCIAL RECYCLING SERVICE

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James “Bobo” Eason 490 SOUTH PLEASANTBURG DR GREENVILLE 864.233.2733 MON.-FRI. 6AM-8PM, SAT. 8AM-4PM bodybybobo.com

Not bad for the Elizabeth City, North Carolina native who grew up poor as one of 11 children. A lifelong interest in weight lifting led him to body building where he captured both national and world championships and eventually his chosen career.

Today, Bobo Eason is regarded among Greenville’s most respected and experienced personal trainers. For two decades he’s worked with clients of every kind, from couch potatoes to elite athletes, helping them achieve their personal goals--and transform their lives.

His new facility steps up that commitment, offering the most comprehensive, affordable fitness experience available locally. In addition to a team of certified personal trainers guiding both group and individual sessions, Body By Bobo offers yoga, Pilates and sportsspecific classes. And for those who really want to feel the burn, there’s Bobo’s Express boot camp.

Photograph by: Carol Stewart

behind the counter | 2011

FITNESS CENTER AND PERSONAL TRAINING

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ames “Bobo” Eason turns 60 this year-perfect time for the former world champion bodybuilder to bulk up. To mark the occasion, he and his Body By Bobo professionals have moved to new digs. The 15,000-square-foot space conveniently located on South Pleasantburg Drive features weight training and cardio equipment, an indoor track, workout room and locker facilities.

DID YOU KNOW?

Bobo once worked as a welder.

behind the counter | 2011 Photograph provided

Michael White

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oals matter. That’s why Michael White creates an individualized game plan for each and every client.

As a senior portfolio manager with Morgan Stanley Smith Barney, Michael is particularly adept at helping families pave the path toward financial freedom. “My philosophy is quality over quantity,” he says. “I keep my client roster intentionally small, and that allows me to work on an extremely personal basis.

I know every account balance to the thousand.”

Time spent learning who each client really is pays big dividends over time, Michael says, because financial concerns, saving styles and risk tolerance vary from

DID YOU KNOW?

person to person. “There’s no such thing as one-size-fits-all when it comes to building wealth —every investment I make is tailor-made for each individual,” he says. “I treat every family like a million-dollar household.”

Away from the office, Michael is all about family.

He and his wife have 10-year-old twins, Lindsay and Leo, and this dynamic duo inherited their dad’s passion for soccer. Michael was a standout player at Ohio Wesleyan University, and this “short little fast guy” enjoyed an early career as a sportscaster before becoming a financial advisor. His favorite field position these days is coaching youth soccer and cheering his kids from the sidelines.

501 RIVER ST. SUITE 300 GREENVILLE 864.370.7255; 864.525.0363 michael.r.white@mssb.com WEALTH MANAGEMENT

Michael and his wife, FOX Carolina news anchor Diana Watson, met as fledgling reporters in a Casper, Wyoming, television studio.

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Woodruff Road Animal Hospital Woodruff Road Animal Hospital

Comprehensive Pet Care with a Personal Touch.

2709 WooDrUff roaD SimPSonville 864.234.5995 www.woodruffrdah.com mon.-ThUrS. 7:30am-7Pm

Surgery, dentistry, digital radiography, internal medicine and nutritional care are all available at Woodruff Road Animal Hospital. Class IV laser therapy, which is designed for post-operative wound

healing and to treat arthritis, skin infections and neurologic disease, is offered. The hospital has a veterinarian who services birds and exotic pets and another with special training in animal behavior.

“Oftentimes, the behavior of a pet can be significantly improved with a consultation and consistent behavior modification. Giving an animal away doesn’t always have to be the answer,” she says.

Dr. Perzak is passionate about her work and enjoys improving the quality of life for every animal she treats. “Being the voice for animals is what being a veterinarian is all about,” she says.

Pictured: Deborah Perzak, DVM, Lauren Johnson, DVM, and Lynn Bowden, DVM, with Sophie, Scully and Andrew.

Photograph by: Oliver Yu

behind the counter | 2011

TUeS., WeD., & fri.

7:30am-6Pm

C

omprehensive pet care with a personal touch is what is most important for the staff at Woodruff Road Animal Hospital, which has continued to expand since Deborah Perzak, DVM, bought the practice in 2008. “The most important aspect of our practice is the relationship we build with our clients and their pets,” says Dr. Perzak, who, along with two other vets and a caring team, goes above and beyond the call of duty to ensure that each animal brought in receives the highest quality of care.

DID YOU KNOW?

Dr. Perzak spent 15 years in the restaurant business before deciding to attend veterinary school at The University of Georgia.

behind the counter | 2011 Photograph by: Monica Parkkonen

Merle Norman of Simpsonville

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perfect blend: Miss America and Americanmade cosmetics.

That’s how Merle Norman store owner Janice Curtis sees it. She is celebrating two anniversaries this year – the 80th year in business for Merle Norman, and the 75th anniversary of the Miss South Carolina Pageant.

As a new executive director for the Miss Fountain Inn and Miss Golden Strip pageants, Janice is excited to encourage young women to become involved in America’s number one scholarship program, and to wear cosmetics manufactured in the USA onstage and off.

DID YOU KNOW?

“I know how pageants can open doors later on in the business world,” says Janice, who competed as a young woman. “Merle Norman is the top choice for pageant contestants because of its superior coverage and great skincare products.” Janice also offers spa services, and revels in helping her many clients look and feel their best.

Pictured with Janice are Natalie Southgate, Susannah White and Lauren Waynick.

Janice, a former paralegal, has enjoyed the growth of her company of six years. “I love it because I see my customers as a family and a community,” Janice says.

When not working, Janice dotes on her 3-year-old grandson, Cooper.

Janice has tickets for The Price is Right in April.

655 FAIRVIEW ROAD SIMPSONVILLE 864.962.1767 merlenormanspas.com MON.-FRI. 10AM - 6PM SAT. 10AM - 3PM COSMETICS

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Greg Grom

D 9 SEAGRASS COURT MAULDIN 864.284.6160 www.gromvision.com

as their primary video contractor since 1995, but many Upstate companies call on Greg’s expertise when the need for professional video arises. So what makes Greg different? He charges a flat fee for the day of just $975, and that includes Greg and any equipment he owns. “Whether I show up with just a camera or I bring my jib, dolly, prompter and a truckload of my other gear, my rate is still just $975 and that’s unheard of in this business.”

“I’ll shoot just about anything” says Greg, “but I really enjoy working with factories. The robots, people and processes are such a great combination for interesting video.” Greg has worked with BMW Manufacturing

Greg enjoys every second with his wife, Mary Ellen, and his amazing children, Griffin and Morgan.

Photograph by: Carol Stewart

behind the counter | 2011

VIDEO PRODUCTION

IVERSE - that’s one word that describes Greg Grom. From working as a cameraman for the Carolina Panthers to shooting and editing corporate videos, Greg is one busy guy. And no wonder – he’s the go-to guy for companies that use affordable high-definition video. Whether it’s a company overview for the web, a job fair recruitment video, or an on-camera message from the company president, Greg shoots and edits a wide variety of projects.

DID YOU KNOW?

Greg is a member of the Praise Choir at Brookwood Church.

behind the counter | 2011 Photograph by: Carol Stewart

The Meals on Wheels Team

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ourishment is about so much more than food.

“When you’re isolated, you hunger for a friendly face,” says Barbara Taggart, one of the 1,350 homebound seniors throughout Greenville County who enjoy a hot, nutritious lunch every weekday from Meals on Wheels.

Barbara enjoys the tasty variety of home-delivered meals— prepared according to her nutritional needs—but even more, she appreciates the daily visit from a volunteer she’s grown to know and love. Because along with lunch comes a sense of security, the reassurance that someone is stopping by each day and can, if needed, initiate arrangements for other community-based services.

“It’s just been wonderful,” Barbara says.

DID YOU KNOW?

Founded in 1968, Meals on Wheels operates with 2,500 dedicated volunteers, including 110 corporate program members, who do everything from answering phones to prepping food to driving one of the 117 delivery routes.

Some volunteer every day, others weekly or monthly, as their schedule allows.

Meals on Wheels is supported exclusively through corporate and private donations, and raises funds through annual signature events such as the Sweetheart Charity Ball, Wheels for Meals, Par Tee and MOW Fall Classic.

Generous donors, even during tough times, allow Meals on Wheels to provide services to all clients completely free of charge.

Meals on Wheels relies on 140 volunteers every day to carry out its programmatic mission.

15 OREGON ST. GREENVILLE 864.233.6565 www.mealsonwheelsgreenville.org HUNGER RELIEF

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Frank & Kara Pochiro

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120 CLAIR DRIVE PIEDMONT 864.295.4100 9AM-5PM & BY APPOINTMENT www.PremierGarage.com

That’s no old saw to Frank Pochiro; instead, it’s a business plan. An industrial engineer turned entrepreneur, he has the tools to transform any garage—no matter how cluttered—into a clean, efficient space. Likewise basements, laundry rooms, mudrooms, home offices, even commercial and industrial facilities.

As owner of PremierGarage, Frank is part of an innovative franchise at the forefront of garage enhancement. From custom design service to professional installation of purpose-built cabinetry, organizers and proprietary floor coating systems, he’s a master of metamorphosis. Most garages are used

merely for parking a car—or not, depending what else is parked there—but that can change.

“Space is what you make of it,” Frank says. “Make it work. Make it last.”

PremierGarage, without a doubt, is the best value in town. “Our products are of the finest quality,” says Frank. “Our garage flooring is durable and attractive.

Our cabinetry is built with inch-thick shelves, dovetail and dado joints, very similar to fine furniture.”

When not busy providing “knock-their-socks-off” service, Frank, his wife Kara and their two young sons enjoy all sorts of outdoor experiences, from mountain biking to water-skiing to snowboarding.

Photograph by: Monica Parkkonen

behind the counter | 2011

FLOOR COATINGS, CABINETS, ORGANIZERS

place for everything and everything in its place.

DID YOU KNOW?

Having trotted the globe, Frank and Kara enjoy offering first-hand travel tips about where to go and what to see in the world.

behind the counter | 2011 Photograph by: Carol Stewart

Geoffrey & Kelly Lester

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elly and Geoffrey Lester are on a mission: to see better-dressed men in Greenville!

Their edgy, sophisticated store, Evolve Male, is specifically aimed to expose men to designer fashions and unique looks unavailable at large retailers. Designer denims, button-up shirts that can go formal or casual, T-shirts, hats – including fedoras – and one-of-a-kind cuff bracelets comprise the stock of forward-leaning fashion at Evolve Male.

“Men need help here,” says Kelly, who has an apparel merchandising background. “We offer our customers one-on-one assistance, and make sure the clothes are fitted properly.” Kelly, who customizes clothing for

DID YOU KNOW?

rock bands, is available to customize clients’ clothing as well.

The couple plans to add a women’s line in the same edgy style in late spring. “We want to appeal to the many female customers who shop for men,” says Geoff, who adds that their main focus remains on men’s fashion.

Married with a six-year-old son, Kellen, and a 100-lb.

German Shepherd, Bella, the couple enjoys learning new skills through their work together. In fact, Geoff learned the computer codes to design the shop’s online shopping site.

Geoff and Kelly have seen hundreds of live music performances together.

24 WEST WASHINGTON ST. GREENVILLE 864.233.4624 www.evolvemale.com WED.-FRI. 12PM-7PM SAT. 12PM-5PM OR BY APPOINTMENT MEN’S CLOTHING & ACCESSORIES, PERSONAL SHOPPING 85

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The Advanced Prosthetics Team

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1661 E. MAIN ST. EASLEY 877.859.4709 OFFICES IN SENECA, GREER, GREENVILLE, SPARTANBURG, SIMPSONVILLE, TRAVELERS REST, NEWBERRY & LAURENS. www.advancedpro.biz

Three of our staff members know firsthand about dealing with physical handicaps. Phillip Peters, owner of Advanced Prosthetics, lost his right leg when he was only 15 years old following a football injury. Technician Joey Birch was 38 when he had a motorcycle accident and lost his left leg. Brian Steele, another staff technician, lost part of his hand at 18 after a machining accident at work. They all live very active, fulfilling lives and enjoy helping other amputees do the same. It really is more than a job—it’s personal.

Photograph by: Oliver Yu

behind the counter | 2011

MEDICAL

ver the past few years, Advanced Prosthetics has grown from a small, family-owned business to a larger company with several locations across the Upstate. As more locations and employees have been added, one thing has remained the same — the belief that quality service with a personal touch is the most important aspect of our business. It only takes one visit to see that we are different from most medical offices. Clients feel right at home, and many feel like family. Our relationships with our patients matter to us. It is our goal to do whatever it takes to lessen the hardships of a physical issue they are dealing with.

DID YOU KNOW?

Our staff amputees like to hike, ski, and ride motorcycles.

behind the counter | 2011 Photograph by: Carol Stewart

Belinda Dobson & Klase Gillespie

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eal estate is taking off!

Realtors Belinda Dobson and Klase Gillespie are raising a toast to new beginnings! Belinda has taken her 14 years of experience in residential and commercial sales and leasing to form her own real estate business, and Klase has changed careers to join her!

Dobson & Associates, LLC is a full-service realty company. Formerly employed by top residential and commercial real estate companies in Greenville, Belinda has long been known for her professional presence in Downtown Greenville. She specializes in downtown properties and leases Wachovia Place

DID YOU KNOW?

Apartments. “If you’re a newcomer to Greenville, we can lease you an office space and find you a home,” says Belinda.

Now broker-in-charge of her own company, she is excited to offer clients all of her skills. Both Belinda and Klase enjoy meeting the diverse people who choose to work and live in Greenville. Klase says, “We are very customer oriented and will serve our clients from start to finish.”

Belinda’s future plans include expanding her business with additional agents.

BELINDA DOBSON 864.616.2670 www.northmain.net KLASE GILLESPIE 864.901.1123 www.klase.net 24/7 RESIDENTIAL/COMMERCIAL SALES & LEASING

Belinda and Klase will be happy to fly anywhere in the world to help their clients purchase their next property.

87

index

★★★

Advanced Prosthetics. . . . . . . . . . . . . . . . 86

★★

Interim Healthcare . . . . . . . . . . . . . . . . . 68

★

Anne Marchant, The Marchant Co.. . . . 38

★

iStore . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

★★

AT Locke Total Accounting . . . . . . . . . . 22

★

JBM & Associates . . . . . . . . . . . . . . . . . . 23

★

ATV Outfitters . . . . . . . . . . . . . . . . . . . . . 37

★★★★★★★★

Joan Herlong, Prudential . . . . . . . . . . . . 55

★★★★★

Bennett’s Frame & Art Gallery . . . . . . . . 45

★★★★★

Launch Something . . . . . . . . . . . . . . . . . 71

★★

Big Al’sOld Time BBQ . . . . . . . . . . . . . . 35

★★★★

Living Well Health System . . . . . . . . . . . 40

★

Body By Bo . . . . . . . . . . . . . . . . . . . . . . . 78

★★★

Massage Envy . . . . . . . . . . . . . . . . . . . . . 32

★★

Bright Star . . . . . . . . . . . . . . . . . . . . . . . . 46

★★★★★★★★

Mast General Store, The. . . . . . . . . . . . . 48

★

Brown Mackie College . . . . . . . . . . . . . 56

★★

Meals On Wheels . . . . . . . . . . . . . . . . . . 83

★

Capstone Insurance. . . . . . . . . . . . . . . . . 47

★★

Merle Norman Simpsonville . . . . . . . . . 81

★★

Carolina Consignment . . . . . . . . . . . . . . 34

★★★★★★

Metropolitan Arts Council . . . . . . . . . . . . 4

★★★★

Charter Business . . . . . . . . . . . . . . . . . . . 67

★

Morgan Stanley Smith Barney . . . . . . . . 79

★★★★

Christopherha Ashley Salon . . . . . . . . . . 51

★★★

Muncaster Financial Services . . . . . . . . . .11

★

Colonial Commercial . . . . . . . . . . . . . . . 64

★

Nancy M. Netter, MD . . . . . . . . . . . . . . 15

★

Coupons Emailed . . . . . . . . . . . . . . . . . . 62

★★★

Paige Haney, Prudential . . . . . . . . . . . . . 26

★★

Courtyard Marriott Greenville . . . . . . . . 28

★★

Palmetto Bank . . . . . . . . . . . . . . . . . . . . . 53

★★★★

Cowart Awards.

Awards . . . . . . . . . . . . . . . . . . . . 63

★★

Palmetto Physical Therapy . . . . . . . . . . . 66

★

Delta Apparel . . . . . . . . . . . . . . . . . . . . . . 1

★

Pickwick Pharmacy, The. The . . . . . . . . . . . . 27

★★

Design on Tap Bath & Kitchen Gallery . 20

★★★★★★

Poinsett Bride, The . . . . . . . . . . . . . . . . . 13

★★★★★

Diamond’s Choice . . . . . . . . . . . . . . . . . 43

★★★

Premier Garage . . . . . . . . . . . . . . . . . . . . 84

★★★★★

Dobson & Associates . . . . . . . . . . . . . . . . 87

★★

Prime Lending.

Lending . . . . . . . . . . . . . . . . . . . . 42

★

EDTS . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

★

Proaxis Therapy . . . . . . . . . . . . . . . . . . . . . 3

★

Embassy Flowers,The . . . . . . . . . . . . . . . . 8

★

Rocky Creek Dental . . . . . . . . . . . . . . . . 70

★★★★★★★

E-Media Group . . . . . . . . . . . . . . . . . . . . 17

★★

Roger M. Harris, III, DMD. DMD . . . . . . . . . . 65

★★★★★★

Ethan Allen . . . . . . . . . Inside Front Cover

★★

Rolling Green Village . . . . . . . . . . . . . . . 31

★

Ever-Green Recycling . . . . . . . . . . . . . . . 77

★

Ronald McDonald House.

House . . . . . . . . . . . 30

★

Evolve Male.

Male . . . . . . . . . . . . . . . . . . . . . . 85

★★

Roots . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

★★★★★★★★

Family Legacy, Inc. . . . . . . . . . . . . . . . . . . 7

★★★★★

Seabrook Marchant, The Marchant Co. 39

★★★★★★

First Choice Custom Homes . . . . . . . . . 76

★★

Self Regional Healthcare . . . . . . . . . . . . . 9

★

Flagship Properties . . . . . . . . . . . . . . . . . 14

★★★★

Sharp Business Systems.

Systems . . . . . . . . . . . . . 57

★★

Fowlers Pharmacy . . . . . . . . . . . . . . . . . . 72

★

Sims & Karr Financial Solutions . . . . . . 75

★★★★★★★★

Garner’s Natural Life . . . . . . . Back Cover

★★★★★★

Stax Omega . . . . . . . . . . . . . . . . . . . . . . . 60

★★★★★★★★

Garner’s Natural Life . . . . . . . . . . . . . . . 12

★

Stoneledge Properties . . . . . . . . . . . . . . . 73

★★

Gary Horvath, DMD. DMD . . . . . . . . . . . . . . . 49

★

Susan Burch, Prudential . . . . . . . . . . . . . 18

★

Golf Cart Outfitters . . . . . . . . . . . . . . . . . 36

★★

TNJ Trailers.

Trailers . . . . . . . . . . . . . . . . . . . . . . 16

★★

Goodwill Industries . . . . . . . . . . . . . . . . . 50

★★

Tom Marchant, The Marchant Co. . . . . 41

★★★★★

Tony’s Liquor Stores . . . . . . . . . . . . . . . . 21 Two Men & A Truck . . . . . . . . . . . . . . . . . 6

★ ★ ★ ★ ★ ★ ★ ★ ★Greenville Area Development Corp. . . . 29 ★★★★★★

Greenville Dermatology . . . . . . . . . . . . . 19

★★★★★★★★

★★

Greenville Hospital System.

System . . . . . . . . . . . 5

★★★

★

Greenville Jet Center . . . . . . . . . . . . . . . 52

★

★

Greer State Bank . . . . . . . . . . . . . . . . . . . 74

★★★★★★

Greystone Antiques . . . . . . . . . . . . . . . . . 33

★★

Gromvision . . . . . . . . . . . . . . . . . . . . . . . 82

★★★★★★

Hale’s Jewelers . . . . . . . . . . . . . . . . . . . . . 10

★★★

Hampton Inn & Suites . . . . . . . . . . . . . . 24

★★

Ike’s Carpet & Oriental Rugs . . . . . . . . . 69

★★

Imagine Center . . . . . . . . . . . . . . . . . . . . 54

Upstate Veterinary Specialists Inside Back Cover Woodruff Road Animal Hospital.

Hospital . . . . . . 80

★ Represents number of years in Behind the Counter

So So tell tell me, me,

where hurt? where does it hurt?

ToTous, care. us,specialty specialtymedicine medicine really really means means personal personal care.

Upstate Veterinary Specialists veterinary medical medicalservices servicesand andNorth Northand andSouth South Carolina’s Upstate Veterinary Specialistsisisthe theregion’s region’spremier premierprovider provider of of specialty specialty veterinary Carolina’s firstfirst referral practice toto bebeaccredited Withlocations locationsininGreenville Greenvilleand andAsheville, Asheville, referral practice accreditedbybythe theAmerican AmericanAnimal Animal Hospital Hospital Association.

Association. With wewe partner with your local family next level level of ofspecialized specialized partner with your local familyveterinarian veterinarianon onaareferral referralbasis, basis, providing providing the the next care forfor your favorite four-legged oncological teams teamsprovide provide care your favorite four-leggedfamily familymember. member.Our Oursurgical, surgical, medical, medical, and and oncological skilled, compassionate care skilled, compassionate careininour ourstate-of-the-art state-of-the-artfacility, facility,right right here here at at home. home.

393 Woods Lake Rd. Greenville SC 393 Woods Lake Rd. Greenville SC 864.233.7650 • upstatevet.com 864.233.7650 • upstatevet.com

Our Roots Run Deep And Strong in The Community. Over 42 Years.

Branching out again with another location—Trenholm Plaza, Columbia!

Forest Park Shopping Center (next to the new Fresh Market), 27 South Pleasantburg Drive, Suite 20 • 864.242.4856 • Mon.-Sat. 9-9; Sun. 11-7 Trenholm Plaza, 4840 Forest Drive, Columbia • 803.454.7700 • Mon.-Sat. 9-8; Sun. 10-6

www.garnersnaturallife.com