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Make it count this

Between children’s concerts, stuffing stockings and choosing gifts, how about making time to lend a helping hand

Holiday Season

Making connections that count this holiday season and throughout the New Year!

On behalf of all of our more than 600 Charter employees in Upstate South Carolina, I’m pleased to wish our community a happy holiday season and prosperous New Year. We are appreciative of the continued support of over 200,000 area customers throughout 2009 – and we’re working hard to make 2010 an even better year for us all.

We’re focused on connecting you with the people, information and entertainment that brings your home to life. From On Demand and HD programming to faster internet speeds, Charter provides the best products and services available. Now we even offer guaranteed two-hour windows on most scheduled visits, plus 24/7 technical assistance at 888-GET-CHARTER. But the Charter commitment to our community doesn’t end there. Part of our organization’s culture is the concept of being a good neighbor – the ideals of volunteerism and philanthropy, generosity with our time, talents and other resources. So we take an active role in social, environmental and community concerns through hands-on participation, financial support, and donated services.

We believe that being a good neighbor – and having great customers like you – makes this a uniquely great place to live, work and call home. Thank you for being a part of our success!

ANTHONY POPE

Vice President and General Manager, Charter Communications, NC, SC & Virginia KMA

Introducing Charter Community Connection

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Fundraising Help For Groups The new Charter Community Connection™ program helps community organizations – churches, youth groups, schools, civic and social groups – earn vital funds for their efforts, all while providing the best home entertainment and communication services from Charter.

It’s simple: Step 1: Register your organization for the Charter Community Connection program. You will receive an ID code along with customizable flyers to get started.

Step 2: Tell friends, neighbors and employees about this great opportunity and hand out the flyers so they can take advantage of it.

Step 3: Earn money for your group every time someone uses your ID code when ordering new Charter services. There’s no limit to how much you can earn!

When a qualifying customer signs up for Charter Digital Cable®, Charter High-Speed® Internet, or Charter Telephone®, Charter will pay your organization $75 for the first qualifying service* and an extra $25 for each additional service.

For information, contact Latresha Drummond at 864-254-7476. ©2009 Charter Communications. The Charter Community Connection Program is designed to benefit organizations in Charter’s service area by making payment for subscriber referrals. *Qualifying services include Charter Digital Cable®, Charter High-Speed® Internet and Charter Telephone®, with a monthly rate of at least $29.95/month each. Referred customers must remain active and in good standing for a minimum of 90 days. Customer must not have received any service for which a referral payment is being sought at any time during prior 60 days. Orders must be taken via the designated Charter Community Connection program telephone order number 1-866443-6187. Customers must mention your organization’s ID code during the initial order for you to earn referral payments. The ID code cannot be applied retroactively to an existing order. Referral payments will only be paid for one order per subscriber. Offer only available to customers in participating Charter markets. Other restrictions may apply. Referral payments made by Charter are not tax-deductible by the customer. VOID WHERE PROHIBITED OR RESTRICTED BY LAW. Visit www.chartercommunityconnection.com for full details.

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FOCUS ON PHILANTHROPY Charter Communications gives generously to local community Tuning in to the community is all in a day’s work at Charter Communications.

The company offers the Upstate’s most reliable cable, high-speed Internet and home telephone service, of course; but what truly sets them apart is a dedicated focus on philanthropy.

“Corporate citizenship is a core value at Charter,” according to Brooke Sinclair, director of sales and marketing. “We work to take an active role in social, environmental and community concerns that make a difference in the lives of others.”

Thus, Charter provides abundant financial support as well as in-kind donations to a diverse array of civic and charitable endeavors in the Upstate, with major sponsorships of events such as a CarolinaClemson Pep Rally benefiting Big Brothers Big Sisters, Larkin’s Rhythm on the River/ Rescue the Rhythm benefiting public middle school music programs, Susan G. Komen Race for the Cure and Let There Be Mom, to name a few.

The beneficiaries list is intentionally eclectic – indeed, Sinclair says, the company doesn’t want to limit corporate giving with any pre-set parameters. “We focus on issues of all kinds, issues that are important to all people,” she explains. “It’s important to us to be involved in a wide range of organizations, to give back in as many ways as possible.”

This community is diverse, so Charter’s philanthropy is, too. “We want to touch everybody,” Sinclair says.

Charter’s 600-plus local employees are fully engaged in the company’s “Good Neighbor” philosophy, too. They’re trained to be cooperative, helpful, trustworthy and resourceful when filling orders, processing requests and/or installing services, but such traits extend far beyond the office as these caring professionals donate thousands of hours to improving the community in which they live and work.

Charter fosters employees’ individual voluntarism by promoting their efforts with spotlights in the corporate newsletter as well as rewarding outstanding outreach

MAKING A DIFFERENCE Charter Communications supported a diverse array of civic and charitable endeavors in 2009, including: • Big Brothers Big Sisters of the Upstate • BILO Center • The Chapman Foundation • Community Foundation Giving Back Awards • Greenville Drive • Hands on Greenville HOG Day • Harvest Hope Food Drive • I-Home benefitting Susan G. Koman • Larkin’s Rhythm on the River Rescue the Rhythm • Let There Be Mom • MLK Day/MLK Scholarships • SC Cyclocross Championships • Simpsonville Bombers • Susan G. Komen Race for the Cure with plaques, luncheons and other perks.

Employees serve causes such as medical research, affordable housing, poverty relief and education, while collective efforts have ranged from hosting food drives to playing in charity golf tournaments to landscaping at a local youth center.

“Our Good Neighbor program encourages all employees to find ways to give back to the community,” Sinclair says. “We want them to participate in organizations that are meaningful to them.”

In addition, Charter provides cable and Internet services to all public schools in its service areas.

“It has always been Charter’s philosophy to be a positive participant in the communities we serve,” Sinclair says, emphasizing Charter’s commitment to giving back to the people who keep the company in business.

“It’s our way of saying ‘Thank You!’”

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Your Age:

Your Name: Your City/Town:

KIDS, color this page and send it in for a chance to be printed in the Greenville Journal. Winner will be featured in the Jan. 29, 2010 issue. to: Greenville Journal Charter Coloring Contest, 148 River St., Ste. 120, Greenville, SC 29601

Charter Community News Congratulations to Our Local Winners!

Charles Watley, of Greer, SC, won a HP550 Notebook computer in the Laptop-A-Day速 Sweepstakes.

Thomas Maher, of Simpsonville, SC, won a $1,000 Home Depot Gift Card in the National Garden Makeover 2009 Sweepstakes.

Sally Love, of Belton, SC, was First Runner up in the Live it with Charter Sweepstakes. She won a $200 TicketMaster gift card.

Timothy Long, of Greenville, SC, was Second Runner up in the Live it with Charter Sweepstakes. and won a TV Guide Network branded leather duffle bag.

Randy Hudson, of Greenville, SC, won a Shark Week branded clock, which was the Second Place Prize in the Shark Family Week Vacation Sweepstakes.

Brian Sexton, of Simpsonville, SC, won a 13'' MacBook Notebook Computer in the 2009 Computer Sweepstakes.

Eric Johnston, of Greenville, SC, won a TV Guide Leather Duffle Bag in the Live it with Charter Singers Sweepstakes.

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Tim and Tanya Long, of Greenville, SC, won a TV Guide Leather Duffle Bag in the Live it with Charter Singers Sweepstakes.

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Francis Stroudt, of Kill Devil Hills, NC, won a Shark Week branded clock, which was the Second Place Prize in the Shark Family Week Vacation Sweepstakes.

Asheville man registers online & wins big!

Mike Cribbs of Asheville, NC, is the Grand Prize winner in Charter Communications’ Online “Cash is King” sweepstakes and as a result, pockets a “royal sum” of $10,000 in cash. The sweepstakes, hosted at the Company’s charter.net website, promoted the debut of the third season of Showtime’s popular “The Tudors” series chronicling the reign of King Henry VIII.

Mike Cribbs Wins $10,000 in Charter’s “Cash is King” Online Sweepstakes

“I plan to make a contribution to charity with a portion of the winnings and take my wife to a nice beach destination to celebrate 25 years of marriage this year.” said Mr. Cribbs.

“I’ve been with Charter since moving to Asheville in 2004.

I love their blazing fast high-speed Internet service. I have two sons who are always gaming and my wife and I are online a lot, so great speeds are important to us.”

(Pictured above: From left, Mike Cribbs, Donna Hammett – Charter Media Manager, and Doug Underwood.)

“A balanced diet is a cookie in each hand” Unknown

TOP SECRET CHOCO CHOCOLATE COOKIES Makes: 2 1/2 dozen

Greenville Resident is Charter Online Sweepstakes Winner Aaron Spencer wins a year’s free Charter services Spencer, of Greenville, SC, is one of four nationwide winners in Charter’s Quiz Show Online Sweepstakes. Spencer wins Charter’s Ultimate Bundle of services, including Charter Digital Home video service, 10mbps High-Speed Internet, a Digital Video Recorder, High-Definition service and Charter Telephone local and unlimited long distance, all for one year. Charter’s online Quiz Show Sweepstakes was conducted from February 23 through April 14 on Charter’s website at www.charter.com.

Charter’s Quiz Show Online Sweepstakes was an interactive online quiz game, offering the opportunity for each website visitor to complete a quiz, then register for a random drawing for one of four prizes. Other winners were from Oregon, Missouri and Connecticut.

(Pictured above: Brooke Sinclair, Charter’s Director of Marketing, presented Aaron Spencer with his Sweepstakes prize on Monday, April 27, 2009, at the Charter offices in Simpsonville, SC.

IN a large bowl, add the butter and sugar and cream together with a hand mixer. Add the eggs and vanilla extract to the creamed mixture and mix until combined. In a medium bowl, mix the cocoa powder, flour, baking soda, and salt. Slowly add the dry ingredients and continue mixing until incorporated.

ROLL the dough into 2 logs that are about 2-inches high and 1-foot long. Wrap them in waxed paper and place in the refrigerator for 2 hours.

PREHEAT oven to 350 degrees F. ONCE thoroughly chilled, slice the cookies into 1/2-inch thick rounds and cover with sanding sugar. Place on a parchment paper lined cookie sheet and bake for 10 minutes.

MOVE to a wire rack to cool.

MINT THINS

Makes: 12 servings

“What a pleasant surprise! I rarely enter a sweepstakes on line for I ususally see a long survey that ends up sending me hundreds of unwanted emails, but this didn’t happen. As a long-time, very satisfied Charter customer, I feel as if I am receiving a thank you gift. This is wonderful, especially during this challenging time.” Sincerely, Joyce Stachura (Pictured above: Joyce Stachura, Charter customer, and Dean Cox, Technical Operations Manager, Asheville, NC.)

LOADED OATMEAL COOKIES Makes: About 5 dozen cookies

2 1/2 sticks unsalted butter, at room temperature 2 cups sugar 2 large eggs 1 tbsp. vanilla extract 3/4 cup Dutch process cocoa powder 2 cups all-purpose flour 1 tsp. baking soda 1/2 tsp. salt White Sanding sugar, for garnish

Recipe courtesy Paula Deen

Congratulations to Joyce Stachura, of Asheville, NC, on winning a HDTV as part of the HDTV-A-Day Sweepstakes.

LOADED OATMEAL COOKIES

1 pkg. (8 squares) BAKER’S Semi-Sweet Chocolate, melted, slightly cooled 1/4 tsp. peppermint extract 1 sleeve RITZ Crackers (36 crackers) 1 candy cane (6-inch), crushed MIX chocolate and extract.

DIP crackers in chocolate, turning to completely coat each cracker. Carefully scrape off excess chocolate. Place crackers in single layer on waxed paper-covered baking sheets; sprinkle with crushed candy.

REFRIGERATE 30 minutes.

BIG-BATCH KRIS KRINGLE COOKIES Makes: 72 servings (1 cookie each)

1 cup (2 sticks) butter, softened 1 cup granulated sugar 1/2 cup firmly packed brown sugar 2 eggs 1 tsp. vanilla 2-1/4 cups flour 1 tsp. baking soda 1/2 tsp. salt 2 pkg. (6 squares each) BAKER’S White Chocolate, chopped 2 cups chopped pecans, toasted 2 cups dried cranberries HEAT oven to 375ºF. BEAT butter and sugars in large bowl with mixer until light and fluffy. Blend in eggs and vanilla. Add flour, baking soda and salt; mix well. Stir in chocolate, nuts and cranberries.

DROP rounded tablespoonfuls of dough, 1-1/2 inches apart, onto baking sheets.

BAKE 9 to 11 min. or until lightly browned.

Cool on baking sheets 3 min.; remove to wire racks. Cool completely.

2 1/2 cup quick-cooking oatmeal 1/2 tsp. ground allspice 1/4 tsp. ground cloves 1 tsp. ground cinnamon 1 tsp. freshly ground nutmeg 1 tsp. baking powder 1 tsp. ground ginger 1/2 tsp. salt 1 tsp. baking soda 1 3/4 cup all-purpose flour 1/2 cup buttermilk 2 eggs 1 1/2 cup packed light brown sugar 1/2 cup vegetable shortening 1/2 cup (1 stick) butter, softened 1 cup raisins 1 1/2 cup chopped walnuts 1 tsp. pure vanilla extract BROWN BUTTER ICING 1/2 cup butter 3 cups sifted powdered sugar 1 tsp. vanilla 3 to 4 tbsps. of water PREHEAT oven to 350 degrees. Grease one or more cookie sheets. Using an electric mixer, cream together butter, shortening, and sugar in a bowl until fluffy. Add eggs and beat until mixture is light in color. Add buttermilk.

Sift together flour, baking soda, salt, baking powder, ginger, nutmeg, cinnamon, cloves, and allspice; stir into creamed mixture. Fold in oatmeal, raisins, walnuts, and vanilla, blending well. Drop by rounded teaspoons onto cookie sheet. Bake for 12 to 15 minutes. Drizzle with Brown Butter Icing.

Recipe courtesy Kraft Foods

MINT THINS

Recipe courtesy Kraft Foods

Brown Butter Icing IN a small saucepan heat 1/2 cup butter over medium heat until golden brown, stirring occasionally. Remove saucepan from heat; stir in 3 cups sifted powdered sugar and 1 teaspoon vanilla. Stir in enough water (3 to 4 tablespoons) to make an icing of drizzling consistency. Drizzle on warm cookies.

Recipe courtesy Paula Deen

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• Charter Digital Cable® with FREE HD Programming† • FREE HD Programming† with access to 500+ HD options • FREE shows OnDemand to watch when you want

• Charter High-Speed® Internet Speeds way faster than DSL†† to download videos, music and more

• Charter Telephone® Unlimited in-State calling with 5 calling features included

New Low Price!

Bundle packages start at

89

$

97 a month for 12 months

Save $50 a month or more!* Ask how to lock in a low rate for two years!^ ^24-month service agreement required; early termination fees apply.

Call 888.GET.CHARTER ©2009 Charter Communications. Offer good through 12/31/09. *Save $50/mo or more off of standard rates, if services are ordered separately, when you subscribe to and maintain services for promotional period. Offer valid to new residential customers only who have not subscribed to applicable services within the previous 30 days and have no outstanding obligation to Charter. ^24-month service agreement required; early termination fees apply. Customer must subscribe to all services for the promotional period to receive promotional price. Standard rates apply after promotional period ends. Installation, taxes, fees and surcharges are extra. Certain equipment may be required at installation and charges may apply. Programming line-up may vary. Charter reserves the right to determine the level of service to which this offer applies. A Charter HD receiver is required for HD service and customer’s TV must be HD capable. HD programming varies by programmer and package. Not all channels available in HD. Internet speeds may vary. Charter does not guarantee data will be secure. Unlimited long distance calling includes U.S., Canada, and Puerto Rico. Charter reserves the right to review and terminate service for non-residential use or abuse of service. †HD programming included at no additional cost when you lease an HD Reciever for $5.00 more per month with digital cable service. ††Offer includes Charter High-Speed Internet with speeds up to 1Mbps, which is 1.3x faster than 768kbps DSL. ‡Savings compared to AT&T, Qwest and Verizon similar phone offerings in Charter markets based on provider Web sites 4/14/09. Valid service address required. Credit approval, prepayment or major credit card may be required. All services provided are subject to the subscriber agreement and applicable tariff, which are subject to change. Visit charter.com/30day for full details on 30-Days Risk-Free. Services not available in all areas. Other restrictions may apply. Call for full details.

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Davis Advertising Charter Carolinas

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TB DW/TM

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Charter Products & Services Enjoy LIVE sports programming on ESPN360.com What is ESPN360.com?

ESPN360.com is a broadband network for live sports programming. ESPN360.com harnesses the quality ESPN has built through its TV networks and delivers online sports programming to fans through a rich, interactive, and easy-touse experience.

ESPN360.com broadcasts thousands of live games and events online each year. A majority of the events are exclusive to ESPN360.com, while others are broadband-enhanced versions of games from one of ESPN’s TV networks.

What kind of programming does ESPN360.com offer?

Each year ESPN360.com delivers thousands of live games and events like College Football and Basketball, NBA, MLB, UEFA Champions League Soccer, The Masters and US Open Golf, all 4 Grand Slam tennis tournaments, and more. Plus you get a fully interactive experience with real time in-game stats and scoreboards and live chat.

How long are games archived?

I heard that ESPN360.com is free on college campuses and military bases. Is this true?

ESPN360.com is available free to fans accessing the site from a college campus in the United States or from a military base in the United States.

What type of Internet user are you?

Charter has the High-Speed ® for you!

I have ESPN360.com at home, but don’t have access now. What should I do?

Some high speed internet service providers give you access while away from home. You will need your username and password in order to log in and begin watching ESPN360.com.

Does ESPN360.com offer games from the GamePlan and/or FullCourt subscription packages?

All GamePlan college football games and FullCourt college basketball games are now free through ESPN360.com to fans who subscribe to a participating broadband internet service provider.

The college football and basketball lineup on ESPN360.com includes exclusive games, simulcasts of ESPN and ESPN2 games and many regional games from around the country. That’s more than 300 live college football games and more than 1000 live college basketball games this season.

Watch what you want, when you want with Charter On Demand!

Why is an event blacked out?

Games and events are available in ESPN360. com’s archives varying from 24 hours to more than a week, depending on the sport.

This is because the event that you requested is not available on ESPN360.com in your market. Blackouts apply to broadcasts that have been sold regionally or locally per league, conference and local rights holder agreements. Regional and local rights holders are usually broadcast stations or regional sports networks. Blackouts are implemented to protect the primary rights holder, as defined by the professional and college sports leagues or teams in a given market.

How do I get access to ESPN360.com?

ESPN360.com is available nationwide, but you must subscribe to a participating high speed internet service provider – like CHARTER.

Buy 1, Get 1 FREE

Video-On-Demand or Pay-Per-View Movie Courtesy of Charter Communications Max value $4.99

888.GET.CHARTER

2009 Charter Communications. Redeemable at any Charter walk-in location. Not valid on events, specials, or adult titles. Void where prohibited by law. Any other use constitutes fraud. Only valid to current customers with accounts in good standing.

Cash values $.01. Not redeemable for cash. Residential customers only. Customer will pay all sales taxes. One coupon per household, per moth. Non-transferable. Photocopies not accepted. Digital receiver may be required. Other restrictions may apply.

Agency: Davis Advertising Client: Charter NCSCVA W.S.# 37992 File Name: CHA_NCSCVA_37992

Media: Size:

Greenville Journal 8 page supplement 10” x 2.9” Full Page

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We wish you a bundle of delights this holiday season!

888.GET.CHARTER

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