Behind the Counter 2011_S

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BEHIND THE COUNTER

Spartanburg 2011

Brought to you by the Spartanburg Journal

Kimberly – Designer

Tim

Sharlene & Dave

– Designer

– Management

Brent – Designer

ETHAN ALLEN IT’S BEAUTIFUL AND FUNCTIONAL - AND IT LASTS. AT ETHAN ALLEN, QUALITY IS AT THE ROOT OF EVERYTHING WE DO. WE’VE BEEN ABOUT EXCELLENT CRAFTSMANSHIP, STYLE, AND COMFORT SINCE 1932. AN AMERICAN TRADITION, WE DESIGN MOST OF OUR PRODUCT IN HOUSE AND WE MANUFACTURE ABOUT 70% OF OUR PRODUCT IN THE UNITED STATES.

Valerie – Designer

WE BELIEVE THAT LIVING WITH QUALITY JUST MAKES SENSE.

Pamela – Designer

Claude – Distribution

Kathleen – Designer

7 Park Woodruff Drive at I-385 & Woodruff Road Mon-Sat 10 AM-6 PM • Sun 1 PM-6 PM www.EthanAllen.com 864.234.9929

Carri Bass

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arri Bass has two loves in her life: her family, and photography.

The wedding, portrait, and children’s photographer has plied her trade for more than 18 years, starting off with a backpack toting her young son, David. Now, she is happily ensconced in downtown Spartanburg in the former Belk-Hudson building after moving from the Hillcrest area several years ago.

“Everything is customized to client specifications,” Carri says. “Even the packages are customized.

Clients can design them in any way they want.”

Carri’s skills in photographing children might have benefited from having two children of her own, sons David and Michael. Carri is devoted to them, and to her best friend and husband, Charlie, a Wofford College professor.

Photograph provided.

DID YOU KNOW?

100 E. MAIN ST. SPARTANBURG 864.598.9880 www.carribass.com PHOTOGRAPHY

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“I love being downtown. It’s alive. I’m a big supporter of Spartanburg,” says Carri, whose photography studio was voted Best of Spartanburg 2010.

Carri attributes her studio’s success to her ability to capture personality, while incorporating a sense of tradition, describing her photography as “traditional with a twist.” She offers photo packages along with an a la carte menu.

Carri is the number one fan of the Spartanburg High School Viking Band.

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Photograph by: Monica Parkkonen

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The BrightStar Team 101 N. PINE ST., SUITE 315 SPARTANBURG 864.573.7012 24/7 LIVE RESPONSE www.brightstarcare.com LIFE CARE

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ill and Debbi Lowder see their personal care company as a way to fill a critical care gap for a growing/aging population.

In demand for its high-quality care, their company is heading into its third year of steady operational growth.

Providing professional, in-home personal care for the aging or the ill – as well as other services, including transportation, lawn services, house cleaning, and more – BrightStar now includes 60-plus people in its care network and six full-time staff members to serve the Upstate.

“That’s why we have added staff as we’ve grown, to maintain excellent oversight over our care-giving,” says Will.

Now BrightStar is Community Long Term Carecertified, allowing them to serve disabled people who need special assistance for daily living through Medicaid.

Will was inspired to start BrightStar by caring for his ill parents and a desire to serve his home community.

BrightStar has been his springboard to support the Alzheimer’s Association and Red Cross. Debbi joined Will full-time in 2009 to oversee daily operations.

For Will and Debbi, top-notch service is a priority.

DID YOU KNOW?

Debbi and Will are still married after 14 months of working together every day!

Proaxis Therapy

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rom the ski slopes of Colorado to the foothills of South Carolina, Proaxis Therapy brings so much more than just physical therapy to the Upstate.

The passion and energy that brought two Olympic Ski Trainers together in Colorado almost 30 years ago still drives the heart of Proaxis Therapy. It’s this same passion that has enabled Proaxis to become recognized as one of the country’s most innovative and progressive physical therapy companies today.

“We are very appreciative and equally as proud to say we are a part of this beautiful community,” adds Bob Leonard, VP of Public Relations. We hope to continue building a relationship that is considered as valued to the Upstate as the Upstate is valued to us.”

DID YOU KNOW?

CorPoraT ora e oFFiCe oraT 125 THe Parkway, SuiTe 501 GreeNviLLe 864.528.5710 proaxistherapy.com MoN.-Fri. 7aM-6PM ouTPaT a ieNT THeraPy aT

behind the counter | 2011

Photograph by: David Wilder

“Our focus is on creating the most positive outcome imaginable,” says Sean McEnroe, CEO of Proaxis Therapy. “Our formula is simple. Fill our clinics

with compassionate and talented people and the rest will take care of itself.” Apparently this formula is working for the Upstate. What started with just two employees and one clinic in 2004 has now grown to over 120 employees and 13 clinics throughout Greenville, Spartanburg, Pickens and Anderson counties.

Proaxis Therapy, in collaboration with the Steadman Hawkins Clinic, is currently working with the National Football League and Major League Baseball on injury prevention for quarterbacks and pitchers.

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Photograph by: Carri Bass

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The Z Art Group Team 636 Old WhiTney ROAd SpARTAnbuRG 864.583.3008 www.zartgroup.com MOn.-ThuRS. 9AM - 5pM FRi. 9AM - 4pM Fine CuSTOM FRAMinG

DID YOU KNOW?

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reative and off the beaten path, Z Art Group is a new custom framing business proudly built by seasoned industry professionals.

“Our goal is to provide this area top-quality and affordable custom framing, with the support of exceptional customer service,” says owner Wade Whelchel. “The group behind Z Art Group brings a combined 50 years of professional experience in this field.”

The group has a vibrant regional wholesale division supporting designers, retailers, and hospitalities with a growing collection that the staff has created, and can customize to suit client needs. The company realizes significant cost savings from its wholesale division, which

The Z in Z Art Group came from owner Wade’s four-year-old son, Zeb.

provides buying power that benefits the retail customer in lower material costs and greater in-stock choices.

A retail design space offers all framing services, including canvas, shadow boxes, repairs, reframing, and installations. Looking for help coordinating colors and frames? Z Art Group’s design services will help create beautiful combinations to enhance your décor.

Located down the street from the old Whitney Mill, Z Art Group promotes and supports local artists, providing frequent framers cards and a place to display their work.

Dr. Gary Horvath

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f you’re a patient of Dr. Gary Horvath, you can take a guess. An enthusiastic traveler, Dr. Horvath has turned his love for touring the world into a contest for his patients to keep them interested and entertained, complete with prizes for the winners who correctly guess his location from posted photos.

A man of many talents, Dr. Horvath is an accomplished computer tech who not only keeps his 26 office computers running, but maintains a number of church computer networks, including his own St. Matthew’s Episcopal Church. He is a proud husband to his wife, Leslie, a Deacon at St. Christopher’s Episcopal Church, and father to daughter, Rebecca, a college junior.

Photograph by: Carri Bass

DID YOU KNOW?

212 E. BLACKSTOCK ROAD SPARTANBURG 864.587.8000 MON.-THURS. 8:30AM-5PM ORTHODONTICS

behind the counter | 2011

Now approaching 19 years in operation, Dr. Horvath’s practice specializes in orthodontic treatment for children, adolescents, and adults, and includes braces and Invisalign for improving alignment, along with orthopedic devices to facilitate facial growth and development.

“We do transformative work,” says Dr. Horvath. He attributes his success to his staff, whose attention to detail, respect for patients’ time, and integrity mark his offices in Spartanburg and Union.

Passionate about photography, Dr. Horvath documents his travels with photographs.

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Photograph by: Carri Bass

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Robin Justice & Harriett Butler

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127 E. Blackstock Rd. spaRtaNBuRg 864.576.8711 www.robinsbeadnest.com MoN.-FRI. 10aM-7pM sat a . 10aM-5pM at suN. 1pM-5pM cRaFts, ENtERtaINMENt

DID YOU KNOW?

arriett Butler loves to knit, and she suspected that many of the customers who enjoyed beading at Robin’s Bead Nest might as well.

She convinced her daughter, Bead Nest owner Robin Justice, to add beautiful yarns and knitting supplies to the store’s offerings, coupled with knitting and crocheting classes and a Sit and Knit every Thursday.

water, and soft drinks. “We offer a relaxing, friendly environment. It’s therapeutic,” says Robin.

Now, a whole new clientele joins in the camaraderie, laughter, and fun that fills the shop every day.

Customers come to shop, to knit and bead, to attend classes, or just to enjoy the warm atmosphere.

Everyone is treated to free coffee, hot tea, bottled

The Nest has added Sunday hours. For Robin, it’s a pleasure. “I feel like I’m living the dream,” she says.

The Nest has enjoyed tremendous response to its inventory of beads and gems of all kinds, plus the materials needed to create earrings, bracelets, and necklaces, and to adorn any and all objects. The Nest’s private party room hosts birthday parties, bridal showers, and ladies nights out.

Most days, there are three generations of Robin’s family at Robin’s Bead Nest.

Comfort Keepers

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f you’re a senior, and you want the independence and peace of mind of staying in your home, Comfort Keepers is for you.

“We’re not a sitter service,” says owner Erin Couchell who started the business in 2006 with her mother-in-law, Kiki Couchell. “We are interactive care-givers who interact with clients – from assisting them in enjoying their favorite hobbies, to cooking a favorite recipe with them, or dressing them for a special occasion.”

From starting with one client at a time, Comfort Keepers has grown to service more than 400 clients with more than 80 care-givers. The business has grown at a great pace. “I enjoy what I do,” Erin says with pride. “I believe in Comfort Keepers’ mission.”

When not working, Erin cares for three small children under four, including twin 14-month-old girls, and enjoys traveling and dining out with her husband, Chris.

Photograph by: Carri Bass

DID YOU KNOW?

324 E. ST. JOHN ST. SPARTANBURG 864.573-2353 www.comfortkeepers.com MON.-FRI. 9AM-5PM 24/7 CARE AVAILABLE HOME HEALTHCARE, SENIOR CARE

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Comfort Keepers is careful to match clients with specially trained care-givers, Certified Nursing Assistants, and RNs who have a love for seniors.

A full-time scheduler and a client care coordinator ensure excellent and timely care. Comfort Keepers has care-givers on call 24/7.

Comfort Keepers has care-givers on call 24/7.

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Photograph by: Carri Bass

behind the counter | 2011

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Kristofer Neely 1040 Fernwood-GlendAle rd., Suite 34 HillcreSt SpeciAlty row SpArtA rt nburG rtA 864.252.7707 www.wetpaintsyndrome.com open 1St & 3rd tHurSdAy A oF Ay tHe montH 6-9pm otHer timeS by Appointment

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rtist Kristofer Neely’s life has been overtaken by angels.

Kris created his first Guardian painting in 2005 for his mother, who wanted a painting to remind her to be hopeful after a period of personal grief. Soon, she asked for 10 more to “turn it into a party.” She gave those Guardians to friends.

“I thought I would only paint 11 of them in my life, but several thousand later...” muses Kris, who opened his studio in 2009 to accommodate growing demand for the Guardians painted in acrylics on found wood.

Art Studio, Art GAllery

DID YOU KNOW?

Kris opens two art shows in the Atlanta area this spring.

His clients frequently relate touching stories of protection by guardian angels, and the impact of the paintings on their lives and others. “I didn’t really believe in guardian angels,” Kris says. “But after hearing these stories, it’s hard not to believe.”

Kris, who is Assistant Dean for Studio Art at Wofford College, loves to teach. He paints many other things besides angels, but it is the Guardians that are helping him spread his wings as an artist. After work, Kris enjoys being with his wife, Patrice, and their two small children.

The Stax Billy D’s Team

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tax Restaurants, the third-generation restaurateurs famous for their Greenville restaurants, have come to Spartanburg with their purchase of Billy D’s, a local favorite that won Best Dessert and Best Casual Restaurant 2010.

“I’m thrilled to get to know the people of Spartanburg,” says owner Michael Stathakis. “We want Billy D’s to remain the neighborhood bar and grill that it has always been.”

A fresh look is on display at Billy D’s, reflecting Stax’s meticulous standards for cleanliness, and remodelling is in the plans. A new feature is Fine Dining Thursdays with a pre-fixed dining menu and wine for a set price per person.

A graduate of the Savannah College of Art and Design, College of Charleston, and Johnson & Wales Culinary Institute, Michael was sous-chef at worldfamous Brennan’s Restaurant in New Orleans. “I’ve worked in restaurants since I could peel a potato,” Michael says.

Photograph by: Carri Bass

DID YOU KNOW?

tax D’s SBilly 880 S. PINE ST. SPARTANBURG 864.591.2008 MON.-THURS. 11AM-10PM FRI. 11AM-11PM SAT. 4PM-11PM SUN. CLOSED staxbillyds.com RESTAURANT

behind the counter | 2011

Michael, who retained the Spartanburg staff and popular dishes, has brought the Stax-brand quality food and recipes, including new dishes, marinades, seasonings, and lunch and dinner specials that change

daily. Omar Ucles, a Stax chef for 18 years, runs the kitchen.

Michael played second violin in his college orchestra.

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Photograph by: Carol Stewart

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David Meeks

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hen you visit Hollywild Animal Park, you’ll not only be looking at the animals. They’ll be looking back at you!

“We allow our visitors as much contact with the animals as it is safe for both,” says director David Meeks. Visitors may pet and feed many of the 600 animals at Hollywild. Educational encounters and Safari bus tours encourage visitors to learn about rare animals such as Syrian bears, the largest white rhino in North America, and a variety of deer, birds, felines, primates, and JR, the Carolina Panthers mascot.

2325 HAMPTON ROAD WELLFORD 864.472.2038 www.hollywild.org DAYS, JAN.-NOV. NIGHTS, NOV. & DEC.

A non-profit organization, Hollywild is the expression of David’s lifetime interest in animals. He loves sharing his passion—as well as breeding, training, designing, and building on the nearly 100-acre property—with more than 140,000 visitors each year, including during the Holiday Lights Safari Benefit.

David and his animals have been in 62 movies and countless commercials, a sideline that David enjoys, but the park is his primary interest. His family resides in the park and includes his wife, Lucia, and three grown children.

(CHECK WEBSITE FOR EXACT DAYS & HOURS OF OPERATION)

DID YOU KNOW?

The cougar and lynx used in Lincoln Mercury’s national campaigns were raised and trained by David at Hollywild.

Launch Something

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t’s not just marketing. It’s thoughtful, strategic marketing.

unique marketing strategies for each client. We care about impact.”

That’s what Launch Something, a full-service advertising agency celebrating its fifth successful year in Spartanburg, offers its clientele. Started

by Spartanburg native Sims Hammond, Launch Something provides branding including logo design, collateral products such as brochures and catalogs, graphic design and development for websites, as well as advertising and media placement in all venues from print, outdoor, and broadcast to social media.

This thoughtful approach executed with exceptional creative design, as well as careful tracking of effectiveness, has allowed Launch to thrive even in a period of recession. Launch is fully staffed to respond to clients’ needs from logos and website creation to traditional and social media advertising.

Photograph by: Carri Bass

DID YOU KNOW?

864.580.2350 MON.-FRI. 8AM-6PM www.launchsomething.com MARKETING/ADVERTISING FIRM

behind the counter | 2011

“We don’t provide boilerplate solutions,” says Sims, who earned two international MBAs. “We create

“All of us here really love what we do, and we’re passionate about it,” Sims says. Along with non-profit and small business clients, Launch has welcomed increased business-to-business work in the past several years.

351 EAST KENNEDY ST. SPARTANBURG

Sims is dancing in the Dancing with the Spartanburg Stars, a fund-raiser for the local Cancer Association.

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Photograph by: Carri Bass

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Spartanburg Day School

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Construction of a new Upper School on the Spartanburg Day School (SDS) campus is nearing completion, with an opening date set for Fall 2011. The two-story, 26,000-sq.-ft. building will be state-of-the-art in all ways, including certification as a LEED building for energy-efficient operation.

1701 Skylyn Drive Spartanburg 864.582.7539 www.spartanburgdayschool.org eDucation

DID YOU KNOW?

he Skylyn skyline is changing.

It’s the culmination of a four-year, $21 million building program for the independent school, and a symbol of its forward-looking investment in the future of its students and of Spartanburg. Additional improvements include new athletic facilities, a new dining commons, and fully refurbished core buildings.

SDS offers a broad array of scholarships.

“Our construction is impressive, but it’s only an outward manifestation of our growth,” says Headmaster Chris Dorrance. “The breadth and depth of our educational program is the growth of which we are proudest.”

With a student population of 480, SDS tailors its education for each student, emphasizing a global education, arts, and athletic participation. Far from a school for the elite, SDS provides financial aid for 30 percent of its diverse student body, and has long had 100 percent college placement for graduates.

“Our goal,” Chris says, “is education on the scale of one.”

Teri & Larry Gabric

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id you know that alpacas hum?

They do! And if you visit Northwoods Farm, Fiber & Yarn in Inman to shop or knit with owner Teri Gabric, you can meet her 50 alpacas, hear them hum, and maybe do a bit of humming yourself.

“I didn’t plan to have a yarn shop. It developed over 20 years,” says Teri, who has had shops in Campobello and Columbus, NC, before she consolidated operations in Inman. Her husband, Larry, takes care of the alpacas.

“It’s cheaper than therapy,” Teri says, who often serves crock-pot soup and home-baked cookies. “We’re delighted to have a sustainable agricultural business.”

Photograph by: Carri Bass

DID YOU KNOW?

N F, F  Y 829 SLOAN ROAD INMAN 864.848.9640 TUES.-SAT. 10AM-5PM www.northwoodsfarmyarnshop.com FIBER ARTS

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An inveterate hand spinner, knitter, and weaver, Teri lives and works on the 11-acre farm where she has created a cozy gathering place for her customers. A 4,000-sq.-ft. building on the property houses alpaca yarns of all colors, yarns from all over the world, and knitting supplies. It also houses Teri’s mini-mill, used to process alpaca fiber into colorful yarn, which

she sells faster than she can make it! There is also a classroom and an inviting open Sit and Knit area for knitting and camaraderie.

Teri’s husband, Larry, works for the National Weather Service.

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Photograph by: Carri Bass

behind the counter | 2011

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David Turner

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108 GARNER ROAD SPARTANBURG 864.585.3700 ArtandFrameGallery.net MON.-FRI. 9:30AM-6PM; SAT. 9:30AM-3PM CUSTOM PICTURE FRAMING, ART SUPPLIES, ART PRINTING, GIFTS/CARDS

DID YOU KNOW?

World of Options with a Local Frame of Mind.

That’s Art & Frame Gallery, a locally owned frame and specialty shop that puts customers first and makes shopping fun again.

In business since 1973, the one-of-a-kind shop specializes in custom framing, with the largest selection of materials in the Upstate for framing anything from artwork to bridal portraits, sports jerseys, baby gowns, and antique kimonos. Art & Frame also offers a studio line for artists and students to help them frame pieces professionally and cost-effectively.

Art & Frame Gallery was named Spartanburg’s Best Art and Frame Shop.

Artists find an extensive selection of art supplies, including hard-to-find items. Looking to reproduce a photograph or print? Giclee Art printing services produce the highest quality reproductions on paper, watercolor paper, or canvas. A staff of creative and knowledgeable artists advise clients on framing choices and art supplies, and gladly take time to meet their individual needs.

Owner David Turner stocks gifts and cards that are unusual and fun. “We stock items that make people laugh and forget about their everyday cares,” he says.

“We have a positive and happy environment where everyone is welcome, for shopping, or just visiting.”

Walker Copley

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alker Copley’s personalized service and expertise have stood him well during the recent recession. Despite tough times, his full-service watch store, Watchworks, is thriving at its convenient location at Hillcrest Mall.

“There has been some pent-up demand,” says Walker, a professional watchmaker whose interest in watch repair started at age 17. “When customers have some money to spend on a fine gift for themselves or a loved one, they want something that’s valuable and practical.”

“Watches are complicated machines,” Walker says.

“Customers enjoy conversing with someone who knows all about them.”

When not working, Walker enjoys playing the banjo and spending time with his wife of 32 years, his three children, and two grandchildren.

Photograph by: Carri Bass

DID YOU KNOW?

1040 FERNWOOD-GLENDALE ROAD SPARTANBURG 864.582.3028 www.thewatchworks.net MON.-FRI. 9AM-6PM JEWELERS

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Watchworks is the place to find both. With 900 watches in stock, including top brands such as Seiko, Citizen, Bulova, Hamilton, Wenger, and

Luminox, plus a sizable selection of watchbands and Seiko clocks, Watchworks is the place where you can buy the perfect watch the first time, and count on a professional watchmaker to keep it running. A beautiful watch can be yours for $200 to $2,000 at Watchworks.

Walker will welcome his third grandchild this summer.

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The Advanced Prosthetics Team

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1661 E. MAIN ST. EASLEY 877.859.4709 OFFICES IN SENECA, GREER, GREENVILLE, SPARTANBURG, SIMPSONVILLE, TRAVELERS REST, NEWBERRY & LAURENS. www.advancedpro.biz

Three of our staff members know firsthand about dealing with physical handicaps. Phillip Peters, owner of Advanced Prosthetics, lost his right leg when he was only 15 years old following a football injury. Technician Joey Birch was 38 when he had a motorcycle accident and lost his left leg. Brian Steele, another staff technician, lost part of his hand at 18 after a machining accident at work. They all live very active, fulfilling lives and enjoy helping other amputees do the same. It really is more than a job—it’s personal.

Photograph by: Oliver Yu

behind the counter | 2011

MEDICAL

ver the past few years, Advanced Prosthetics has grown from a small, family-owned business to a larger company with several locations across the Upstate. As more locations and employees have been added, one thing has remained the same — the belief that quality service with a personal touch is the most important aspect of our business. It only takes one visit to see that we are different from most medical offices. Clients feel right at home, and many feel like family. Our relationships with our patients matter to us. It is our goal to do whatever it takes to lessen the hardships of a physical issue they are dealing with.

DID YOU KNOW?

Our staff amputees like to hike, ski, and ride motorcycles.

behind the counter | 2011 Photograph provided.

The GHS Surgical Team

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eventy specialty-trained surgeons, a team of physicians and medical professionals dedicated to your recovery, protocol-driven care aimed at high-quality, cost-effective medical care ... that’s what sets apart the Department of Surgery at Greenville Hospital System University Medical Center GHS. “We’re the region’s Department of Surgery,” says Eugene M. Langan III, MD, department chairman.

“We perform every kind of surgery, except transplants and burns, with surgeons who are specialists.”

Dr. Langan sees integration of all the medical personnel involved in treatment as key to excellent

DID YOU KNOW?

care and better outcomes. “We have a team approach that allows you to get from A to Z,” he says. “We find that following protocols ensures that patients receive the best possible treatment on a constantly evolving basis, and we’re dedicated to that.”

The department’s approach has resulted in shorter hospital stays and better outcomes. Dr. Langan describes his staff as a high-functioning, collegial group with very little turnover, and expects the surgical staff to number 100 by 2012.

When not at work or cycling, Dr. Langan enjoys time with his wife, Sue, and sons, Gene and Sean.

Dr. Langan has completed the Assault on Mt. Mitchell seven times.

701 GROVE ROAD GREENVLLLE 864.455.7886 www.ghssurgery.org 24/7 HEALTH CARE

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Ronald McDonald House

T 706 GROVE ROAD GREENVILLE 864.235.0506 www.rmhc-carolinas.org

A small staff—supplemented by many a big-hearted volunteer—operates Greenville’s Ronald McDonald House. Here in “the house that love built,” they’re carrying on a legacy of hope, a lightening of the load when a parent’s heart is made heavy by fear, uncertainty or doubt.

More than temporary housing for families with hospitalized children, Ronald McDonald House is a refuge, a safe haven. “We are a home away from home,” says Chief Development Officer Marti Spencer. “We help parents withstand the strain of a child’s medical crisis.”

The Grove Road facility hosted over 800 families in 2010—more than 4,000 overnight stays. Demand increases in tandem with the Upstate’s growing reputation for exceptional pediatric care; expansion plans are underway to add a dozen suites to the 10,000-square-foot House, which currently comprises 12 bedrooms with private baths, a living room, dining room, playroom, double kitchen and laundry facilities as well as an outdoor patio and playground.

Funding is provided by corporate, civic and individual donations; McDonald’s owner/operators; and a variety of local fundraising events.

“This is a place of hope,” Marti says.

Photograph by: Carol Stewart

behind the counter | 2011

NON-PROFIT

hese are big shoes to fill.

DID YOU KNOW?

Local McDonald’s owner/operator Frank Landgraff spearheaded the effort to open Greenville’s Ronald McDonald House in 1989.

behind the counter | 2011 Photograph by: Carol Stewart

Vicky & Paula Makkas

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any little girls dream of floating down the aisle in the perfect dress, and for six years, The Poinsett Bride has been the place to make that dream come true. From simple and elegant to full-scale princess, the expert staff at The Poinsett Bride ensures each bride looks her absolute best.

In 2010, the shop was voted No. 1 in the Upstate for customer service at theknot.com, and co-owner Vicky Makkas says it’s attention to detail that makes The Poinsett Bride stand out. Customers stay informed throughout the ordering process, and alterations are done on-site by the sure hands of co-owner Paula

DID YOU KNOW?

Makkas, who has been sewing since age 11. “It needs to fit perfectly to look perfect,” Vicky says.

The accessories section is unparalleled, and the shop even stores your dress for you, pressing it to perfection before portraits and again for the big day.

Vicky and Paula understand the economic times, and therefore stock an array of bridal gowns – as well as cocktail and evening dresses – at a variety of price points, so you can achieve that couture look no matter your budget.

The Poinsett Bride often donates dresses to local charities for silent auctions.

101C W. COURT ST. GREENVILLE 864.241.0730 www.thepoinsettbride.com MON.-FRI. 10AM-5:30PM SAT. 10AM-4PM ADDITIONAL HOURS BY APPOINTMENT BRIDAL BOUTIQUE/ALTERATIONS 21

Photograph by: Carol Stewart

behind the counter | 2011

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The Mast General Store Team

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111 N. MAIN ST. 864.235.1883 www.maststoregreenville.com MON.-THU. 10AM-6PM FRI.-SAT. 10AM-9PM SUN. 12-6PM GENERAL STORE

DID YOU KNOW?

ary Nase, general manager, loves seeing the diversity of customers that shop at Mast General Store, from international guests attending conferences to tourists from nearby states who want to check out Greenville’s Falls Park, Liberty Bridge and Mice on Main. And of course, locals who view Mast General Store as a key stop during a day downtown.

“There’s something for just about everyone,” says Mary, who has been with the store since it opened in 2003.

“Our whole culture is going back in time, to great memories from childhood.” Managers Tim Dorsey, Bryan Howell and Eddie Poore have been there from

the beginning as well, and each is committed to offering unique selections and personal service.

Camping gear, shoes, men and ladies sportswear, home accessories, toys, and more than 500 types of candy can be found here in a comfortable, casual atmosphere.

There are now eight Mast General Stores in the Carolinas and Tennessee. “Greenville has been a hidden jewel,” says Mary, “but now it’s really coming into its own.”

In late May of this year, Mast General Store will open its newest store in Columbia, South Carolina.

Margaret and Robin Newton

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iamonds Choice is an extraordinary jewelry experience, with three full-time master jewelers and a state-of-the-art shop where they repair, restore, and create jewelry. Along with their custom designs they feature consignment/estate jewelry—a great way to find an exceptional piece of jewelry at an unbeatable price.

“We love putting the ‘WOW’ factor in your jewelry experience with impeccable customer service including free polishing and inspecting of your purchases, while you wait and as often as you wish. Educating customers on diamonds, colored gemstones, pearls and precious metals is our pleasure.

We also buy gold and trade for purchase,” says Robin.

“We are second and third generation jewelers in Greenville having our roots from Phillips Jewelers which was in business for 60 years. We feel very thankful for all of our customer friends who support and believe in our store,” says Margaret.

DID YOU KNOW?

1125 WOODRUFF ROAD, SUITE 1703 THE SHOPS AT GREENRIDGE GREENVILLE 864.627.8004 www.diamondschoice.com JEWELER

behind the counter | 2011

Photograph by: Monica Parkkonen

When it comes to engagement and anniversary ring choices their selection is second to none. They have a wide selection of very high quality loose diamonds and are the Greenville home of “Hearts on Fire,” the world’s most perfectly cut diamonds. They offer a unique selection of hand-picked, one-of-a-kind jewelry designs from around the world, some of which are

featured on their Facebook page

There is Scripture written under the floor of their store.

23

Photograph by: Carol Stewart

behind the counter | 2011

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Anna Locke 68 POINTE CIRCLE, SUITE 2202 GREENVILLE 864.908.3062 www.atlocke.com ACCOUNTING SERVICES

DID YOU KNOW?

S

he’s the secret ingredient to many a client’s success.

Anna Locke wrote the recipe for relevant accounting. This savvy CPA does more than merely measure out numbers—she takes financial statements and makes them into useful tools, serving up an in-depth analysis that’s critical for smart decision making.

Indeed, she and her expert team at A.T. LOCKE specialize in helping clients understand how to use numbers in a whole new way. They offer a full menu of outsourced accounting functions—from bookkeeper to controller to CFO—all specifically tailored to bring viable financial information to each individual business.

A Clemson grad who previously worked for Top 40 and independent firms, Anna handpicked the talented professionals at A.T. LOCKE for their collective experience ranging from financial analysts to veteran business owners. This breadth of knowledge enables A.T. LOCKE to partner with clients in a diverse range of industries including manufacturing, construction, healthcare and professional services, just to name a few.

Though her rapidly-growing firm keeps Anna’s plate fairly full, she still finds time to volunteer in a variety of capacities. She’s a board member at the Greer Chamber of Commerce, for example, as well as the Center for Developmental Services.

Couple on the left in the photo: Clients, John and Kelly Colacioppo, owners of The Cook’s Station.

Anna’s favorite musical moment was singing a cappella in the Washington National Cathedral while on tour with the Clemson Chamber Singers.

Rodney Hollingsworth & Crystal Hardesty 115 HAYWOOD ROAD GREENVILLE LOCATIONS THROUGHOUT THE UPSTATE 864.351.0100 877.538.7975 www.goodwillsc.org

This fiscal year, the organization expects to help 30,000 people with barriers to employment – almost double the numbers from two years ago. In addition to training programs in fields such as nursing, retail and food service, Goodwill helps with resumes and interviewing skills, and the Job Connection

service offers internet connections and employment specialists to help with job searches.

Rodney Hollingsworth knows firsthand how Goodwill changes lives. After being laid off as a construction worker, Goodwill helped him enter a training program for certified nurse assistants and he soon got a job at Clemson Downs retirement community, where he uses his skills to improve lives. “The Goodwill program gave me a chance to get back on my feet, and it’s great to feel you’ve accomplished something and to know you are helping others,” Hollingsworth says.

Photograph by: Stephen Vitosky

behind the counter | 2011

EMPLOYMENT SERVICES DONATIONS, RETAIL

W

hen you take a load to Goodwill, you’re doing more than decluttering. You’re giving people a chance. “When you make a donation, we’re not just going to sell those items at an affordable price,” says Director of Marketing Crystal Hardesty. “The profits help fund our job training programs that help people go to work.”

DID YOU KNOW?

Goodwill helped 4,372 people find jobs between July 2009 and June 2010.

25

nowing.

At The Palmetto Bank, you’re worth knowing.

Frank Wingate Commercial Banking Group

Trish Springfield Andy Douglas Wealth Management Group Retail Banking

Tripp Tuttle Trust & Investment Group

F

or generations, The Palmetto Bank has helped clients with every major financial stage in life – from buying a first home, to opening a business, saving for college, and planning for retirement.

“We’ve been serving the Upstate for 104 years, and we’re experts at helping people navigate their financial journey,” says Trish Springfield, retail banking executive. “We consider our clients friends and neighbors.”

Their team of experts believe that the best way to help people reach their financial goals is to get to know them personally. That human relationship along with the right products, services and technology is the perfect combination.

Jim Peters Small Business Banking

This combination not only includes retail bankers, but also the Wealth Management, Trust and Investment Group which guides and advises clients on wealth accumulation and preservation.

The Commercial Banking Group assists middle to larger size businesses with financial and loan needs, while small businesses will also profit from individual attention from the bank’s new Small Business Banking Division. They’re dedicated to the needs of emerging businesses and offer an array of specifically tailored financial tools.

DID YOU KNOW? Every business client is assigned a personal banker.

Most convenient banking hours in the Upstate!

Monday-Friday 8 am - 6 pm Saturday 9 am - 12 noon

101 W. St. John St. | Spartanburg, SC 29306 | 1-800-PAL-BANK palmettobank.com

behind the counter | 2011 Photograph by: Stephen Vitosky

Sharp Business Systems of South Carolina

K

earns Business Solutions made a name for itself by providing top-notch customer service, a legacy begun by founder David Kearns when he purchased a small Easley office products company way back in 1981. That name changed a few years ago when the little company that could caught the eye of document technology leader Sharp Business Systems, but the dedication to responsive, personalized service remains the same.

Today Kearns operates as Sharp Business Systems of South Carolina, selling and servicing a premier line of environmentally-friendly, multi-functional devices and printers, professional LCD monitors and

DID YOU KNOW?

projectors, and complementary software tools.

David Kearns believed hiring and retaining good people was paramount. Tommy Pickens, who worked his way up from account rep to president, says the company’s adherence to the Golden Rule is still its secret to success.

“If you treat customers like you want to be treated, you’ll be successful. And that goes for employees, too – we really take care of our employees.”

Most of the Kearns sales force has been with the company for more than a decade.

109 BEN HAMBY DRIVE GREENVILLE 864.675.2000 www.sharpusa.com DOCUMENT TECHNOLOGY

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Woodruff Road Animal Hospital Woodruff Road Animal Hospital

Comprehensive Pet Care with a Personal Touch.

2709 WooDrUff roaD SimPSonville 864.234.5995 www.woodruffrdah.com mon.-ThUrS. 7:30am-7Pm

Surgery, dentistry, digital radiography, internal medicine and nutritional care are all available at Woodruff Road Animal Hospital. Class IV laser therapy, which is designed for post-operative wound

healing and to treat arthritis, skin infections and neurologic disease, is offered. The hospital has a veterinarian who services birds and exotic pets and another with special training in animal behavior.

“Oftentimes, the behavior of a pet can be significantly improved with a consultation and consistent behavior modification. Giving an animal away doesn’t always have to be the answer,” she says.

Dr. Perzak is passionate about her work and enjoys improving the quality of life for every animal she treats. “Being the voice for animals is what being a veterinarian is all about,” she says.

Pictured: Deborah Perzak, DVM, Lauren Johnson, DVM, and Lynn Bowden, DVM, with Sophie, Scully and Andrew.

Photograph by: Oliver Yu

behind the counter | 2011

TUeS., WeD., & fri.

7:30am-6Pm

C

omprehensive pet care with a personal touch is what is most important for the staff at Woodruff Road Animal Hospital, which has continued to expand since Deborah Perzak, DVM, bought the practice in 2008. “The most important aspect of our practice is the relationship we build with our clients and their pets,” says Dr. Perzak, who, along with two other vets and a caring team, goes above and beyond the call of duty to ensure that each animal brought in receives the highest quality of care.

DID YOU KNOW?

Dr. Perzak spent 15 years in the restaurant business before deciding to attend veterinary school at The University of Georgia.

behind the counter | 2011 Photograph by: David Wilder

The EDTS Team

I

t took just 40 tax returns to convince Charles Johnson he wasn’t a number-cruncher. The Augusta, Georgia native went in a different direction. Today, that course correction is known as EDTS, a rapidly-growing firm blazing trails in networking, security and IT services from offices in Greenville and Augusta, GA.

“Our goal,” says Charles, “is to help companies focus on what they do best and get out of the IT business.”

EDTS provides world-class managed services and IT support—with a fix-the-problem-first approach that clients appreciate. EDTS was recently named to Inc. magazine’s list of the 5,000 fastest growing private companies in America.

After earning a finance degree, Charles tried accounting before migrating to network administration where he quickly discovered his niche -- helping safeguard businesses against a plague of Internet security threats. EDTS, the company he founded in 1999, now employs 27 people—all dedicated to full service, “excuse-free” IT services.

EDTS has succeeded by emphasizing solid infrastructure design and network security. Its independent, detailed audits verify all compliance standards and provide management with gap analysis of potential security deficiencies. And its engineers hold top Microsoft, Cisco and industry certifications to ensure the skills to do every job right.

DID YOU KNOW?

728 NORTH PLEASANTBURG DRIVE GREENVILLE 877.845.5454 www.edtsolutions.com TECHNOLOGY CONSULTING

Charles is a member of InfraGard, a partnership with the FBI and law enforcement to prevent cyber crimes and terrorism in the US.

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behind the counter | 2011 Photograph by: Oliver Yu

The Charter Business Team

R

unning a business can be tough, but Charter Business® makes it simple. Whether you have an office of three or three thousand, Charter Business offers flexible, cost-efficient solutions to help you operate at your best.

With blazing fast Internet that includes download speeds up to 100Mbps, desktop security, custom hosting, and more, Charter Business Internet offers solutions to help businesses maximize productivity.

Additionally, Charter Business Phone offers unlimited calling and essential business features so you can stay connected to your customers, and Charter Business TV services deliver crystal-clear digital entertainment as well as commercial-free music.

DID YOU KNOW?

Charter Business also provides reliable fiber solutions for enterprise businesses—including fiber Internet, data networking, Ethernet and T1-PRI. James Stewart, a Charter Business Account Manager in Greenville, says, “It’s exciting to see how our products enable our customers to connect – to their customers and to their employees – and to see our customers succeed. I am excited to bring our products to Upstate businesses.”

With state-of-the-art network, 24/7/365 support, and local technicians, Charter Business gives businesses the confidence to focus on what’s really important— growing your business.

2 DIGITAL PLACE GREENVILLE 864.254.7259 www.charter-business.com INTERNET TECHNOLOGY, TELECOMMUNICATIONS

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Greg Grom

D 9 SEAGRASS COURT MAULDIN 864.284.6160 www.gromvision.com

as their primary video contractor since 1995, but many Upstate companies call on Greg’s expertise when the need for professional video arises. So what makes Greg different? He charges a flat fee for the day of just $975, and that includes Greg and any equipment he owns. “Whether I show up with just a camera or I bring my jib, dolly, prompter and a truckload of my other gear, my rate is still just $975 and that’s unheard of in this business.”

“I’ll shoot just about anything” says Greg, “but I really enjoy working with factories. The robots, people and processes are such a great combination for interesting video.” Greg has worked with BMW Manufacturing

Greg enjoys every second with his wife, Mary Ellen, and his amazing children, Griffin and Morgan.

Photograph by: Carol Stewart

behind the counter | 2011

VIDEO PRODUCTION

IVERSE - that’s one word that describes Greg Grom. From working as a cameraman for the Carolina Panthers to shooting and editing corporate videos, Greg is one busy guy. And no wonder – he’s the go-to guy for companies that use affordable high-definition video. Whether it’s a company overview for the web, a job fair recruitment video, or an on-camera message from the company president, Greg shoots and edits a wide variety of projects.

DID YOU KNOW?

Greg is a member of the Praise Choir at Brookwood Church.

So So tell tell me, me,

where hurt? where does it hurt?

ToTous, care. us,specialty specialtymedicine medicine really really means means personal personal care.

Upstate Veterinary Specialists veterinary medical medicalservices servicesand andNorth Northand andSouth South Carolina’s Upstate Veterinary Specialistsisisthe theregion’s region’spremier premierprovider provider of of specialty specialty veterinary Carolina’s firstfirst referral practice toto bebeaccredited Withlocations locationsininGreenville Greenvilleand andAsheville, Asheville, referral practice accreditedbybythe theAmerican AmericanAnimal Animal Hospital Hospital Association.

Association. With wewe partner with your local family next level level of ofspecialized specialized partner with your local familyveterinarian veterinarianon onaareferral referralbasis, basis, providing providing the the next care forfor your favorite four-legged oncological teams teamsprovide provide care your favorite four-leggedfamily familymember. member.Our Oursurgical, surgical, medical, medical, and and oncological skilled, compassionate care skilled, compassionate careininour ourstate-of-the-art state-of-the-artfacility, facility,right right here here at at home. home.

393 Woods Lake Rd. Greenville SC 393 Woods Lake Rd. Greenville SC 864.233.7650 • upstatevet.com 864.233.7650 • upstatevet.com

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American value. % Buy three or more Bosch kitchen appliances and receive a rebate of up to Buy three or more Bosch kitchen appliances and receive a rebate of up to

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The possibilities are endless. Select from dishwashers that are the quietest in their class,** wall ovens with a leading 4.7 cu ft of capacity, or induction cooktops with AutoChef™, a programmable cooking system so easy, it’s like putting a car on cruise control. Get these and more—plus hundreds in rebates when you purchase precise, efficient, high-performance Bosch appliances for your kitchen. www.bosch-home.com/us The possibilities are endless. Select from dishwashers that are the quietest in their class,** wall ovens with a leading 4.7 cu ft of capacity, or induction cooktops with AutoChef™, a programmable cooking system so easy, it’s like putting a car on cruise control. Get these and more—plus hundreds in rebates Address line 1 when you purchase precise,Retailer efficient, Logohigh-performance Bosch appliances City, State, 00000 Here for your kitchen. www.bosch-home.com/us 000-000-0000

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