Pharmacy Show - Post Show Newspaper 2014

Excellence is achievable

2015 Exhibitor list and floor plan

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This annual event in the pharmacy calendar saw the great and the good in pharmacy leadership come together with grass roots pharmacists and their staff to discuss the issues of the day.

From debating the professional issues related to the new contract, stocking new products and supporting community pharmacies to offer new NICE guidelines on Atrial Fibrillation, the Pharmacy Show once again proved its worth among pharmacy’s premier networking events as the place where important conversations take place.

Sue Sharpe, Chief Executive of the Pharmaceutical Services Negotiating Committee commented “the great difficulty for community pharmacists is that they are mostly too busy to take time out to get ideas, learn about new products etc., but they can do that all here. This is an extraordinarily valuable show.”

As the industry’s leading edge gathering, the Pharmacy Show is known for its innovations and this year’s new features included the public health & wellbeing forum, where experts in health and wellbeing discussed issues such as the pharmacist’s role in preventing skin cancer to new advances in point of care diagnostics. The second innovation for 2014 was the Local Pharmacy Innovation Theatre, a forum in which Local Pharmacy

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Taking place on Sunday, October 5th - Monday, October 6th, 2014, at the National Exhibition Centre (NEC), Birmingham, the 8th Pharmacy Show has been described as the best yet.

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With its host of new features, this year’s Pharmacy Show has been a resounding success, attracting 7,247 attendees over the two days of the show.

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Post show paper 2014

Refocus pharmacy on patients – wherever they are It is time to develop a contract that encourages patient-centric clinical care, said Mark Koziol, chairman of the Pharmacists Defence Association, on the opening day of the Pharmacy Show.

In a presentation entitled: ‘In the community: is the future as retailers or healthcare professionals?’ he challenged pharmacy to develop and embrace a new contract that centres on establishing clinical relationships with patients.

Describing the new contract settlement for England for 2014-15 as Mark Koziol, Chairman of the “the quickest route to do Pharmacists Defence Association more for the same money”, he told contract negotiators to secure funding for wider roles in the community that are independent of the core pharmacy contract.

In a separate but related challenge, he also called for a new approach to regulation that viewed pharmacists as healthcare professionals rather than shopkeepers. This also would require some sense to be made of the supervision rules and it would need pharmacists to have access to the patient record.

For their part he said that pharmacy owners would have to end their love affair with commercialisation, and transform their premises into professional locations that inspire professional confidence.

Relationships must be refocused from a premises-based supplier to a more clinical relationship based on pharmaceutical care delivered to patients “wherever they are based.” He explained that as the patient’s medicines champion this would mean taking responsibility for patients’ medicines needs and having real accountability. It would mean making dynamic changes to patients’ lives and not just writing a chitty for the doctor to action.

This would involve pharmacists in tasks such as taking bloods, titrating dose and changing prescriptions, he said.

Presentation Slides All presentation slides (with speaker permission) have been synchronised to the audio and are now free of charge to attending delegates via the Pharmacy Show website. All delegates will be emailed the password to access these presentations in due course.

If you did not attend the show, but would like to access these presentations please contact Ellie Cave at e.cave@closerstillmedia.com

READ THE LATEST SHOW NEWS AT WWW.THEPHARMACYSHOW.CO.UK Media partners

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What the vistors say Educate people to think pharmacy first

It’s a really stimulating experience. The great difficulty for community pharmacists is

that they are too busy to take time out to get ideas, learn about new products etc, but they can do that here. This is an extraordinarily valuable show.

Could we educate people to go to pharmacy before visiting A&E? This was the challenge laid down before conference delegates attending the Pharmacy Show’s new Local Pharmacy Innovation Theatre on day one of the event.

In a new development for the Pharmacy Show, the Local Pharmacy Innovation Theatre aims to provide a forum to showcase local pharmacy service development and innovation with a view to sharing best practice across the country.

In his presentation, Andrew Lane, owner of AI Healthcare, told a packed theatre of a poster campaign running in Slough to drive people into pharmacies as an alternative to A&E. He told the audience that evaluation showed that 85% of people had understood the campaign message and that 51% said they would change the way they used healthcare services as a result. Some 17% said the campaign had promoted them to visit the pharmacy, with a potential saving on A&E costs of £740,000.

A study of 1000 A&E visits over four years

found that most A&E visits are made during the day, when pharmacies are open. Most of the visits were made by people aged between 25-35 years old or with children aged under five years and most (over 64%) followed selfreferral. Of those visits, a significant proportion were for minor ailments including colds and flu, ear infections, cuts, bruises, thrush and cystitis.

As a result of their visit, 34% left A&E with just advice and guidance, and 39% required no follow up care.

He challenged the audience to find a way to drive these A&E consultations into pharmacy instead, and in the process improve uptake of pharmacy services. “Could we educate people to think pharmacy first? We need to get the message out that we are available without an appointment.”

Sue Sharpe, Chief Executive, Pharmaceutical Services Negotiating Committee

This show offers pharmacists a breath of optimism because they can see the good work taking place and share best practice and positivity.

Robbie Turner, Chief Executive Officer, Community Pharmacy West Yorkshire

This show is a very valuable way of learning what’s going on in the pharmacy, while seeing all the latest products and services on the market and gaining CPD.

Samantha Travis, Clinical Leadership Advisor/ Controlled Drugs Accountable Officer, NHSE Derbyshire/Nottinghamshire Area Team

I like this show because it allows me to listen to key speakers, meet suppliers and see

the latest innovations. It’s really helpful to be able to talk to suppliers face to face, get ideas about new products and how and where to source them.

Felix Anande, Pharmacist, Felkvis Ltd

I come here every year to see all the new products and technology, take advantage of the great networking, learn from the talks and collect CPD. It’s a great show.

Chijioke Agomo, Pharmacist, Coagg Ltd

It’s been a brilliant show. We’re a small business and we’ve been able to talk to suppliers and find out about products that aren’t in a catalogue. Really great.

Meryl Side, Owner, Burnham Mobility

I visited the show last year because I was buying a pharmacy and got all the

information and products I needed. Now that I’ve opened my new pharmacy I’m back to learn how I can grow and market the business. It’s been another good show for me, great for contacts and for learning.

Sumeet Banker, Pharmacy Owner

Merck Consumer Health would like to thank all of the Pharmacy Show 2014 delegates who visited our stand, attended our guest lecture on "the benefits of Omega-3 fatty acids" with Dr Scott Harding and spoke to our nutritionist Helen Bond.

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Embracing pharmacy in the community at Pharmacy Show Committees (LPCs) and Local Pharmacy Networks (LPNs) members were able to share successful innovation and best practice in services.

“It’s a very good way of keeping up to date with everything that’s happening and for meeting people from across the industry, asking questions and just networking generally. And it’s great for getting ideas about new products and how to source them”, said Pharmacy Owner, Balder Flora.

Over the two days of the Pharmacy Show, visitors were able to take advantage of a total of 64 education sessions across five conference streams. With more than 400 top-class exhibitors also demonstrating the very latest technology and services to support community pharmacies, the 2014 Pharmacy Show again proved itself the leading stage for thought-provoking debate and comment, information and business advice.

event simply not to be missed by pharmacists and their team.

Show director Matthew Butler said: “With its packed schedule of conferences and education, the latest in technology and innovation from pharmacy’s leading suppliers and business partners, and all the innovations for this year, the Pharmacy Show has yet again become the must-attend event in the pharmacy calendar. We are delighted to continue to play our part as hosts to the conversations that matter in pharmacy and as we prepare for the 2015 Pharmacy Show, we are looking forward to maintaining our support for the profession of pharmacy as it gears up to take advantage of this new era in NHS primary care.”

Pharmacy Owner, Sumeet Banker commented “I visited the show last year because I was buying a pharmacy and got all the information and products I needed. Now that I’ve opened my new pharmacy I’m back to learn how I can grow and market the business. It’s been another good show for me, great for contacts and for learning”.

World-class CPD will again be on offer at the 2015 Pharmacy Show, already scheduled to take place October 18th and 19th, 2015, at the NEC Birmingham, and with many forward-thinking exhibitors already booking their place, this looks set to be an

The Pharmacy Show is organised by CloserStill Media Healthcare Limited George House, Coventry Business Park, Herald Avenue, Coventry CV5 6UB. Tel: 02476 717151 Matthew Butler, Show Director m.butler@closerstillmedia.com Esther Beal, Senior Show Manager e.beal@closerstillmedia.com Garry Tyson, Sales Manager g.tyson@closerstillmedia.com Kamil Akhtar, Sales Executive k.akhtar@closerstillmedia.com Lucy Pitt, Marketing Director l.pitt@closerstillmedia.com Ellie Cave, Marketing Executive e.cave@closerstillmedia.com Kate Jackson, Conference & Speaker Manager k.jackson@closerstillmedia.com Laura Shapiro, Clinical Programme Manager l.shapiro@closerstillmedia.com Debbie Wilson, Credit Controller d.wilson@closerstillmedia.com Alex Slater, Event Administrator a.slater@closerstillmedia.com Michael Westcott, Managing Director m.westcott@closerstillmedia.com

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Q&A Fontem Ventures As part of their attendance at The Pharmacy Show 2014, Puritane™ worked to communicate the impact of electronic vaping products (EVPs) to the consumer pharmacy world. On the second day of the show, a key discussion event asked pharmacists if they support the introduction of EVPs, yes or no, the result was an overwhelming yes.

The following interview between Marc Michelsen, Director of Communications and Public Affairs at Fontem Ventures, who own Puritane and Dr Dawn Harper looked at how EVPs can fit comfortably into a pharmacy sphere.

D: Dr Dawn Harper M: Marc Michelsen M: What made you decide to come here today?

D: I am a fan of electronic vaping products (EVPs) because I am still very much a practicing NHS GP, so I see first-hand what smoking does to people, and I see them as the way forward. I think they will help people to give up smoking and I think they are a much healthier option. It is all about raising awareness making sure people understand what they do, how they work and dispelling some of the myths around them as well.

M: There are still some healthcare professionals like yourself who question the long term effects of EVP, what would you say to them?

D: They are relatively new, so we don’t have any long term studies, but I think most people don’t appreciate that actually it isn’t the nicotine in cigarettes that kills you; it is all the other toxins. There are around 4,000 toxins in a single cigarette, and it is those and the tar, and so on, that damages your lungs and cause all the diseases. So, we don’t have long term studies but they are almost certainly a lot healthier than the alternative.

M: Unfortunately, people can’t vape here at the NEC, what are your thoughts on vaping in public places such as this?

D: I think it’s a shame that people can’t vape here at the NEC. I guess one of the reasons for that is that some of these devices look very like the ‘original’ cigarette, so it can be difficult for people, just by looking, to tell the difference. Of course you only have to go close to somebody and the smell makes it very obvious whether you are dealing with an EVP or a cigarette.

Lots of places actually do let you vape, you can vape in most public places and that’s not a problem. I guess it’s etiquette if you are in somebody’s house, to ask if you can vape there - but actually I am little disappointed that people can’t vape here at the NEC. M: Coming back to what you just said, do you think EVPs actually impact people passively?

D: Absolutely not, the thing with EVPs is that there is no smoke, so you don’t get the passive smoking - it is pure vapour and you are only inhaling the vapour when you take a drag on the device. It is not like a burning cigarette which is giving off smoke all the time.

M: EVPs contain nicotine and there are lots of stories about nicotine and its potential dangers, your thoughts?

D: It is not the nicotine that kills you, it is everything else.

Nicotine is addictive, there is no question about that. But you can take nicotine every day of your life, and it is not going to kill you. It’s the other things in a standard cigarette that can kill you.

M: Aside from health, do you believe there are other benefits to EVPs? D: Obviously as a GP health is the big one for me. But yes, we’ve forgotten I think just how much cigarette smoke stinks; remember when you used to go to a bar before the smoking ban and your clothes would smell the next morning. Of course you don’t get any of that, so they are more sociable as well I think.

M: As a doctor, what do you believe the benefits of EVPs are over, let’s say, nicotine replacement therapy products?

D: I think it is twofold. First of course, you are going through the ritual that you are holding something in your hands, just like you would with a cigarette, and there is a lot of habit about smoking. People say that they miss the action of actually smoking. The bigger thing is that you get the hit of nicotine in the drag of the EVP, just like you would by dragging a cigarette. So rather than having that slow absorption from gum or a patch, it is much more like the original thing, so you get that hit of nicotine as you take a drag.

M: There are a number of stories in the media about EVPs exploding, about children getting poisoned and so on - I suppose I’d like to know what your views are on manufacturing, manufacturing standards and quality?

D: One of the reasons that I am here with you today, is that I know that Puritane use very well regulated factories to guarantee a quality product - and I think that is the way forward. Certainly when I talk to my patients about EVPs I tell them to go to a reputable pharmacy to buy them - so they go to somewhere like Boots to buy their products. They do contain nicotine so the issue with children is an important point actually, and it is important like with any other medicine, just like with bleach in the kitchen, you keep it out of the way of children.

M: From a medical point of view why do you think EVPs have become such a phenomenon?

D: Well there are around 2 million people who use EVPs in the UK. I’d like to see that number doubled quite frankly, as it would mean less smokers, and certainly EVPs are a part of that. I think they are relatively new, they are catching on, people like them because as I say they are very like smoking.

I have got a lot of friends and colleagues, dare I say, doctors who ought to know better, but unfortunately still smoke who now use them, and certainly patients who have found them very useful.

M: …And there seem to be quite a lot of your colleagues who talk about the potential health benefits of EVPs as well?

D: Yes, the fact that you have not got the tar and you’ve not got the toxins - so I think that’s why doctors are generally quite pro them.

M: Is there a risk in your opinion that children will get addicted to the nicotine?

D: There is no evidence that that’s the case actually. Certainly the vast majority of EVP users in the UK are existing smokers,

who are either trying to stop smoking or are just actually using these products as an alternative. They continue to use them just as they would have if they’d smoked a cigarette.

M: There is an interesting statistic from some research that Puritane did that 68% of people would prefer their family or family members who smoke to smoke EVPs. What do you think about that? That’s nearly 70%.

D: I’m surprised it’s not higher actually; my experience is that most relatives of smokers know full well the risk that their loved ones are putting themselves under so they would prefer them not to smoke. The other side is actually the smell; a lot of people don’t like the smell. I know certainly when I go to do a house visit on people who are smokers, the whole house smells – since the smoking ban we’ve forgotten that smell.

M: As a practicing GP, do you recommend EVPs as an alternative?

D: Absolutely, yes. I often talk about this sort of thing; it’s a little bit like the little black dress, what looks great on one lady is not necessarily going to work on another. And so we use a whole variety of options to try and help people in our smoking cessation clinic in my surgery and certainly EVPs is very much part of that.

M: Final question for you, when you first started on TV, health awareness was more niche than it is now, do you think that people are more health conscious, and that’s why EVPs are growing as much as they are?

D: I certainly think the anti-smoking message is out there now and people are aware that it is not just about lung disease; there are so many other things that smoking causes, so I think that message is out there. The fact that most surgeries now have smoking cessation clinics I think shows people feel that they can come to us and ask for help. I think we are more health aware as a nation – it’s good, but we still have a long way to go, we still have a lot of smokers in this country, we need to help them, but we are getting better.

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“Excellence is achievable” There is a point It is possible to achieve an excellent rating following a premises inspection, NPA head of pharmacy service Leyla Hannbeck told delegates in a busy Business Theatre. Her presentation was entitled: The inspector called - real life experience of a General Pharmaceutical Council premises inspection.

Out of 1,200 inspections, only one pharmacy has been rated as excellent. Only 3-4% of all pharmacies are expected to achieve an excellent rating, the General Pharmaceutical Council has said.

In an area with high levels of respiratory disease, an excellent pharmacy would: • Identify locally prevalent conditions

• Conduct relevant research and audit (e.g. of adherence levels, device technique) • Have relevant displays

There is a point in point of care testing – but only if the test makes a difference to condition management, said David Trevor, vice president and country manager of Nicox Pharma.

Speaking in the Public Health and Wellbeing Forum, a new feature of the 2014 Pharmacy Show, Mr Trevor told delegates that his company’s Adenoplus test offered a different kind of diagnostic result: one that does make a difference to condition management.

But Ms Hannbeck told the audience that excellence is achievable, and such pharmacies demonstrate an innovative approach to care as well as partnerships with GPs and other healthcare professionals. An inspection must be a “show me, tell me story”, she said.

• Support patients with prevalent conditions to self-manage through relevant information and advice

to point of care

inspections, and for inspectors with different personalities, for staff to be nervous, and at the end of the inspection, a disappointing rating.

She advised: “If not happy with the rating, talk to the inspector, or the regional inspection team, or even the head of inspection at the General Pharmaceutical Council.”

An adenovirus immunoassay test, Adenoplus offers point of care diagnosis for viral conjunctivitis, a condition which accounts for 38% of all conjunctival infections. Mr Trevor told the audience that the test could reduce misdiagnosis of the condition and reduce unnecessary prescriptions for chloramphenicol.

The 12-minute test offers 90% sensitivity and 96% specificity to the adenovirus. Once viral conjunctivitis was diagnosed, people with the condition could be given appropriate advice and given support. Condition management advice includes not sharing towels, discarding make up and isolation. Support options include: cold compresses and comfort eye drops, he said.

To prepare staff for an inspection, pharmacies can do the following:

• Regularly track the impact of interventions • Have referral processes in place

• Go to events on inspection/regulation

• Link advice with recruitment to other pharmacy services for comorbidities and related risk factors, e.g. flu vaccination Experience with the inspections to date has highlighted that pharmacies can have problems with protecting patients’ confidentiality, for example, when delivered medicines may be received by someone other than the patient. Ms Hannbeck told the audience: “There are lessons here for the whole pharmacy team, including the delivery drivers.”

She also noted that inspectors will want to talk to the whole team, to test scenarios, to observe staff and to look at documentation. Pharmacy teams should be prepared for long

• Ensure SOPs are in place and are demonstrated • Engage staff in role play • Hold team meetings to explain the new standards • Ensure staff know where important information is located • Chart when good things happen and show the inspector She told the audience: “Sell what you do and promote yourself, and focus the conversation on your positives. Don’t wait to be asked, volunteer the information.”

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17/10/2014 13:57

6

www.thepharmacyshow.co.uk

Exhibitor list Exhibitor

Stand Number

Exhibitor

Stand Number

Exhibitor

Stand Number

A. Vogel

PE20

Logixx Pharma

PH60

UK E Cig Store

Activa Healthcare

PF60

M Cubed Chartered Accountants

PC80

Valley Sundries

Alium Medical

PF36

Mane 'n Tail

PD16

Vapourlites

Ambe Medical Group

PA60

MedEpos

PF80

Veterinary Medicines Directorate

PJ19

Ansons Solicitors

PE60

Medilogic

PE12

Vita Healthcare (UK) ltd

PG12

APTUK

PI72

Methameasure

PC20

Vitry

PD70

ARX Ltd - ARX

PB40

Metro Health & Beauty Ltd

PB89

Vocalzone Throat Pastilles

PG15

Asonor

PG14

Mirage Cosmetics

PD80

Waterjel Europe LLP

PJ72

ATS Accountants and Chemist4Sale

PC79

Mobility2you

PE89

Willach

PC50

Attends Ltd

PH59

Modi Plus

PG72

Yakira Eyewear

PB20

Avicenna

PJ59

Moorfields

PI89

BackJoy Europe BV

PK50

Moorfields Pharmaceuticals

PI89

Bayer

PD40

MTS Medication Technologies

PC40

BCMS Corporate - BCMS

PB65

Mundays

PG55

Beba Bojo Ltd - Pimp my Cast / DRYPRO UK

PA15

NANNYcare

Bennett Gould & Partners Ltd

PC62

National Pharmacy Association - NPA

PC35

BetterYou Ltd

PA70

Natures Aid

PH81

Braemar Finance

PC60

Nature's Plus UK

PH75

Caflon Ear Piercing Ltd - Caflon

PG30

Neilmed

PG89

Calderdale and Huddersfield NHS Foundation Trust Huddersfield Pharmacy Specials NHS

PI69

News Team International - CamNutra

PF48

NoteMachine

PC32

NRS Healthcare

PF25

PA60

Charles Russell

PG69

Christie + Co

PG42

CITUS S.P. Z. O. O - Citus Ltd

PD63

Citydoc

PC3

CitySprint Healthcare

PB1

Clement Clarke International

PI65

Clinova

PD59

Clover 51

PB50

CN Creative

PI50

Confidante

PH69

CPPE

PI21

Credenhill

PI15

CSY Retail Systems

PD1

Day Lewis Pharmacy

PD25

Denward

PG49

Domtar Personal Care

PH59

Dr Bee

PI16

Dudley Hunt

PK12

Durbin

PK80

DX Group

PC78

Eaststone Specials

PF22

Electronic Prescription Service: Health and Social Care Information Centre

PG62

EMT Healthcare Ltd

PC29

Epsom Salts

PI17

ESL Services

PB88

ETBrowne (UK) Ltd

PD72

Ethigen

PI79

Eucerin

PH42

EXS Condoms

PD82

Fleming Medical

PG40

Fontem Venture

PF50

Fortuna Healthcare

PE1

Galderma

PE40

Garcia 1880 WALKING STICKS INT. S.L.

PH40

General Pharmaceutical Council

PJ52

Global Factories

PF20

Gollmann

PD50

Gollmann Kommissioniersysteme GmbH - Gollmann

PD50

Grosvenor Consumer Products

PI62

HD Medi

PA30

HealthAid

PE80

Healthcare at Home

PA70

Helix Health

PH50

Hutchings Consultants

PJ45

Idis Pharma

PI40

Inada Massage Chairs

PC69

InFirst

PB55

IPS Specials

PD20

KLS Netherlands

PF42

Knights Fragrances

PJ39

KPB Consulting

PE62

KT Tape UK

PF52

Kuehne+Nagel

PA76

Labcold

PA40

Labcold Ltd - Labcold

PA40

LEC Medical

PH45

Lexon

PJ50

Lipotrim

PC75

Lloyds Bank

PC68

NRS Healthcare Ltd - NRS Healthcare

PF25

nSpire Health Ltd

PH65

Numark

PJ42

O'Keeffe's Company

PG59

Otovent Auto Inflation Treatment

PG19

Oxford Pharmacy Store NHS

Catriona Campbell, UK & ROI Nutrition Business Partner, Kellogs

PA1 RA 3 ACCOUNTANTS

PF84

Pasante Healthcare

PG60

pdtsolicitors

PG36

Perspi Guard Antiperspirants

PH70

Pfizer Consumer Healthcare - Pfizer

PE50

PG Mutual

PC72

Pharma Medico

PJ20

Pharma Nord

PJ80

Pharmacist Support

PK55

Pharmacy Medical

PI10

PA15 PIMP MY CAST PA20 SWEDSAFE AB PA23 TLT LLP

PC22

PivoTell Ltd - PivoTell

PC22

Premier Health Products

PK80

Profoot

PK60

Qmatic (UK) Ltd

PJ41

Quality Solicitors Burroughs Day

PK45

PA40

QualitySolicitors Burroughs Day

PK45

LABCOLD

Quantum Pharmaceutical

PB50

QuickLabel Systems

PC82

R.R. Sanghvi & Co

PD79 PA1

Rapeed Design Shopfitters Ltd - Rapeed Design Shopfitters

PK70

RB Healthcare

PF40

Readyspex

PJ17

Real World Retail

PG79

Robotik Technology

PC55

ROCKTAPE UK

PJ89

Roskerr

PE29

Royal Pharmaceutical Society

PH49

Royal Pharmaceutical Society

PH49

Salus (UK) Ltd

PD19

Santander

PD69

Scanlite

PF89

Scientia Skills

PG78

Scientific Aesthetics

PH79

SeaBand

PH55

Shareserve

PI14

Shawbrook

PF61

Shenzhen Itsuwa Electron Co, Limited

PG52

Shoreline

PA10

Sigma Pharmaceuticals Plc

PD42

Skins Sexual Health

PG22

Solgar Vitamins

PF12

Special Products

PF61

Spectrum Thea Pharmaceuticals

PB60

Spectrum Thea Pharmacuticals Ltd

PB60

Swedsafe AB

PA20

The Pharmacy Consultancy Ltd - The Pharmacy Consultancy

PC70

Tillotts Pharma UK Ltd

PD60

TLT Solicitors

PA23

True Life

PH72

3

3

3

3.5

PC1

PC3 CITYDOC 3

PC9 NA

3.5

7

3

3.5

PB10 PB15 CITYSPRINT HEALTHCARE PB12

4

6.5

4

5

PB29

3

YAKIRA

SPECTRUM THEA PHARMACEUTICALS

6

7

4

LOCAL PHARMA INNOVATION THEATRE 13.5 4.5

9

PB20

3.5

6.5

PB30

5 3

PB35

5

PC23

PC2

PC20 METHAMEASURE PC24

EM HE LTD

PC22

PIVOTELL

5 5.5

PC30

4.5

PC35

5

PG70

PK70

4

PA30

PivoTell

Rapeed Design Shopfitters

2

PB9

4

3

SHORELINE

PB1 PB3 NRS HEALTHCARE PB4 3.5

PA10

PharMed

RA Accountants

3

2.5

PF5

Parkinson's UK

PF9 PG10

Absolutely brilliant show. We came to

the show for the first time last time and have built on it this year. Our sales team are talking to delegates, our speaker had a packed audience and we’ve taken orders on the stand.

HOLD

10

HD MEDI

10

7

NATIONAL PHA ASSOCIATION

PC32

12 5

NOTEMACHINE

6

5

PB40

8

PC40

5

ARX

10 3

ENTRANCE

Camrx

PC9

PI30

MTS

10

13

13

MAIN AIS PB50

PB55

10

PC55

PC50

CLOVER 51

HOLD

7

6

10

ROBOTIK

WILLACH

10

3

PA50

CAM RX

7

PB60 PA60 AMBE MEDICAL

PA70 HEALTHCARE3 AT HOME PA70 BETTER YOU 3

PB65

3

PC62 PC63 PC6 PHARMACY LLO BRAEMAR SELECT PC61 PC69 I

5

5

5

PC70 PC76 3 PHARMACY CONSULTANCY PC75 2 LIPOTRIM

3 3

10

PB70

PB71

5

4

7

3

PC60 BCMS

5 6

6

4

9

4

6

3

PC7

PC77

PC72 PG MUTUAL

7

3

5 3

2

3

3

PB80 PB82 PB84 PURPLE HOLD ORCHID

4

PB89 METRO HEALTH & BEAUTY

2

2

PC80

4

MCUBED

3

4

PC82 PC80 MES QUICK LABEL

BUSINESS THEATRE

FOR EXHIBITING, SPONSORSHIP AND SPEAKER OPPORTUNITIES CONTA OR GARRY TYSON ON: 0207 348 4903 G.TYSON@CLOSERSTILLMEDIA.COM

www.thepharmacyshow.co.uk

7

2015 FLOOR PLAN

could you benefit as an exhibitor?

A fantastic show. It’s the first time we’ve exhibited here and we’ve been overwhelmed by the success. It’s one of the best things we’ve ever done.

Andy Coomar, Group Marketing Director, Sigma Pharmaceuticals

Rory Woodroffe, Sales Manager, Willach UK

We really like this conference because it’s an informal environment where we can

raise brand awareness and establish relationships that we can build on in the future.

It’s been very productive in terms of footfall and the number of people coming to the stand.

We’re very pleased.

We’ve launched a new product so this has been an ideal opportunity to put our

message across to pharmacists. We’ve had some very good interactions and received really positive feedback.

Bryan Edwards, Retail Channel Manager, Healthcare Nutrition, Nestle HealthScience

Stephen Henderson, Sales and Marketing Manager, Confidante

9 ANNYCARE

3

3

PD1

CSY RETAIL SYSTEMS

2

PE1

2.5

8.5

4

PD18

SALUS (UK) LTD

3.5

4

3

5

PD22

7

PE10

4

5

3

PF7

3

2.5

3.5

PF10

4

ROSKERR

5

5

10

3

3

2

2

5 5

PF35

5

PF40

10

PD51

78

CLINOVA

PD60

3

PD63 TILLOTTS

5

PD69

2 6

4

PD70

3

PC79 ATS

5

2

PD71 PD72

VITRY

PD76

4

5

4 9

3

4

4 2

2

PD80

4

5

MIRAGE

PD82

PFIZER 4

6 6

PUBLIC HEALTH & WELLBEING FORUM 5

5

5

DENWARD

4

5

5

CITUS

3

SANTANDER

PE60 4

2

6 6

3

4

4

EXS

7

ACTIVA PF61

3

PD89

2

4

4

3 2

4

SHAWBROOK PE62 PE63 KPB HEALTHCARE

PE80

PE64

3

3

5

HEALTHAID

3

PF61

5

PE89

PF62 SPECIAL PRODUCTS

3

2

2

3 4

5

6

MOBILITY2U

PG55

MUNDAYS

2

PG59 SHENZHEN ITSUWA GORILLA GLUE GROUP CO. LTD EUROPE A-S

2

6 6

PG60

PI40

PJ17 READYSPEX PJ19 PJ18 VETERINARY 3 MEDICINES DIRECTORATE 1

3

PJ30

1

5

4 4

PJ32

5

5

5

5

IDIS

4

3

PJ39 4 KNIGHTS FRAGRANCES

RPS

5

8

5

PJ41

5

5

PK39 5

3

5

3

3

NUMARK

10

POSTER AREA

3

QMATIC (UK) LTD

5

SPILLY SPOON

2

5

PJ45 QUANTUM PHARMACEUTICAL

NEW

3 3

PK30 6

PJ40

PI45 5

2

PK12 DUDLEY HUNT PK15

4

PJ35

PI42

PK10

3

PJ21 2 ABOUT EYES PJ20 2 PHARMA MEDICO LTD

10

6

4

PASANTE

6

PG70

5

6

3

2

2

4

PG80

4

3 2

5

4

PK40 EPOS LOGIC PK42 PK45 QUALITY SOLICITORS BURROUGHS DAY 3

10

2 3

4

5

NEILMED

SEA - BAND

PH60

5

6

4

3

6

6

5

3 2

4 4

6

PI60

1

3

3

PH81 PH82 NATURES AID HOLD

2

4

3 PI65 CLEMENT CLARKE INTERNATIONAL 2 PI62 PI69 CALERDALE & HUDDERSFIELD GROSVENOR CONSUMER NHS FOUNDATION TRUST PRODUCTS LTD 6 3

4

PH70 PERSPI-GUARD PH72 PI70 PI75 3 ANTIPERSPIRANTS TRUE LIFE 3 SNUFFLEBABE HEALTH FOODS PH75 NATURE'S PLUS UK PH79 2 2 PI72 APTUK SCIENTIFIC AESTHEITICS LTD 5 5

PH80 IPM

10

2

PI80

5

PI79 ETHIGEN LTD

3 2

6

PJ59

GENERAL PHARMACEUTICAL COUNCIL

PJ60

AVICENNA

3 2

PJ72

5

5

PJ45

HOLD

PROFOOT 3

5 3

PJ79

WATERJEL

PJ80 PJ85 PHARMA NORD LTD

PK60 5

4

5

3

3

KEYNOTE THEATRE

3

PJ69

5

5

PK55 PHARMACIST SUPPORT

5

5 6

PJ62

PJ70

6

BACKJOY

3

6

5

PI89 MOORFIELDS 2 PHARMACEUTICALS

3

PK50

LEXON PJ52

PI52 4

10

PJ50 4

NICOVENTURES

5

3

PH65 NSPIRE HEALTH LTD PH69 CONFIDANTE

LOGIXX

PH62

3

2

ATTENDS

10

PI50

PH55

5 5

4

PG89

HELIX HEALTH

5

5

2 PG78 SCIENTIA SKILLS LTD PHARMED PG79 REAL WORLD 3 PG72 MODIPLUS RETAIL 5

PF80 PF82 PF84 PF89 MEDEPOS PARKINSONS SCANLITE

5

PH52

PG69

CHARLES RUSSELL

PH59

PH52

3 3

PG62 ELECTRONIC PRESCRIPTION SERVICE

5

2

3

HOLD

6

3

PF60

ANSONS

3

4

6

4

PE61

2

6

PG52

4

E.T BROWNE

2

3.5

3 4 4

PI32

5

LEC

5

2

4.5

4

PH45 EUCERIN

5

3

PI15 3 PI20 2 CREDENHILL NOBU BABY

UK ECIG STORE

4

PH40 PH49 WALKING STICKS RPS INTERNATIONAL PH42

PG49

HUTCHINGS CONSULTANTS

4

PI21 CPPE

PJ11 4.5

6

3 4

FLEMING MEDICAL CHRISTIE + CO LTD

PG50

PF56 PF52 KT TAPE UK 3

11

3

1

PI30

PG42

3

PJ10

3.5

PI23

3.5

PI16

2

MAIN AISLE

FONTEM VENTURES

5

PD79 R.R SANGHVI

2

3

SMEREYES

5

10

PF50

10

6

DX

6

10

PE50

PD59

5

6

6 5

2

PI24 PI17 2 EPSOM SALTS 4.5 PI22

SHARESERVE DR BEE

3

PDT 5 SOLICITORS

5

3.5

PI14

PG36

PG40

CAMNUTRA

2

5

PG33

PF48

10.5

6

PG32

PG45

5

PD52

4

4

GOLLMAN

5

INADA

3

3

SKINS SEXUAL HEALTH PG29 OXFORD PHARMACY STORE

2

3

MAIN AISLE 8

PD50

68 OYDS BANK

3 3

5 4

11

SLE

K

PG28

2

PI10 PI12 3 PHARMACY TIMESCO MEDICAL PI13 PI18

PH10

6

PG35 PG30 3 CAFLON

PF42

6

PG22

PG20

2

KLS NETHERLANDS BV 6

PG12 PG14 VITA HEALTHCARE ASONOR (UK) LTD 4

GALDERMA

10

PG15 VOCALZONE 3.5 THROAT PASTILLES PG19 3 OTOVENT AUTO INFLATION TREATMENT

VAPOURLITES

4.5

5

6

RB UK

EXH Y BOO CY MA EAD ALR R PHAR 015 FO OW 2 SH

3

2

5 5

ALIUM MEDICAL

6

5

PG10

3

PF39

PF36

PE40

SIGMA PHARMACEUTICALS PLC

BAYER HEALTHCARE

GLOBAL FACTORIES

4

6 10

5

5

PD42

3

5

25.5

PD40

3.5

PF22 EASTSTONE PF25 NRS SPECIALS HEALTHCARE

6

SPONSORED CAFÉ

10

5

10

PF20

PF30

ARMACY

PF11

PF12 PF14 3 SOLGAR VITAMINS LTD

6

PE29

5

15IBI3TORS KED

RESTAURANT & CAFÉ

PF9 2 VALLEY SUNDRIES

4.5

4

4

PE25

BIOFORCE (UK) LTD

PF5

PE15

3 5

PF1

2

PE11

PE12 PE13 MEDILOGIC PE20

2

PD25 DAY LEWIS

IPS SPECIALS

5

2.5

PE3

3

4

7

7.5

PD20 5

PD16 MANE N TAIL

PD19

4

4

MT EALTHCARE D

10

PD10

5.5

29

PE2

FORTUNA HEALTHCARE

5

ACY N

Another good show for us. We’re still getting the message out about our brand and our target market is here, so we’re very happy with how the show’s gone.

2

PK70 5

RAPEED SHOPFITTERS 3

5

4

3

PJ89 ROCK TAPE 3

3

CLINICAL THEATRE

2 PK80 PREMIER HEALTH PRODUCTS LTD

Subject to change. Not to scale.

Correct at the time of print.

WORKSHOPS THEATRE / SPECIAL EVENTS

ACT ESTHER BEAL ON: 02476 719 684 E.BEAL@CLOSERSTILLMEDIA.COM OR KAMIL AKHTAR ON: 0207 348 5265 K.AKHTAR@CLOSERSTILLMEDIA.COM

BOOKED

AVAILABLE

STANDS S FROM A TARTING S LITTLE AS £

1,916 +

VAT

8

www.thepharmacyshow.co.uk

Look out, look in Pharmacy innovation and position to win showcased by the Pharmacy Show

She explained that pharmacists should look outside the business, at the local population and its health needs, as well as the competition (GP owned pharmacies, Internet and multiple pharmacies). Understanding the PESTLE situation for the pharmacy (Political, Economic, Social, Technological, Legal and Environmental) would also help the pharmacy owner to understand the opportunities and threats for the business. NHS prescription data can help with this, she said.

Understanding the business’s own strengths and weaknesses comes by looking in at the business; by asking customers and staff for feedback and using the 7S framework to determine effectiveness and competitiveness.

Ms Kennedy Filer reminded the audience that additional services contribute about 29% of income to the pharmacy, versus the 2-3% contribution made by dispensing.

Using the 7S framework will lead a business to examine its structure, systems, style, staff, skills and shared values, she said. Businesses might also want to move between the different strategies below: Products and Services Existing

Customers

She said that pharmacists should allocate one day a week away from the daily business, to ensure that the business is maximising business efficiencies.

Market penetration strategy: Offer more of same product/service offer to the same customers

New Marketing development strategy: What other customers could you target with your existing offer?

New Product development strategy: What else could you offer existing customers?

1

2 4 3 Diversification: What’s next?

Products and services could be supported through good communications that are regularly reviewed, and are topical. With the pharmacy premises inspections in mind, she reminded owners that reputation is everything.

READ THE LATEST SHOW NEWS AT WWW.THEPHARMACYSHOW.CO.UK

In the Local Pharmacy Innovation Theatre, another first for the Pharmacy Show 2014, delegates heard North East London LPC explain its new professional pharmacy practice, the Selfcare Pharmacy.

The new Selfcare Pharmacy specialises in offering whole person care – or care that takes into account the wider determinants of health for a person. To deliver this model of care, the pharmacy team combines therapeutic and psychological tools in interventions designed to support the management of long term conditions and their comorbidities. Assessment is followed up by a selfcare plan for treatment, which is developed following negotiation with the patient using health coaching techniques, and with priorities set by the patient. The treatment pathway can also include referral to specialist advisors. Mr Patel explained: “We do what we are good at, but we work with others to deliver a complete solution for the patient.”

During a Heart Rhythm awareness promotion in the pharmacy, the Selfcare Pharmacy used ECG and blood pressure monitors, plus questionnaires documenting wider determinants of heart health, to refer 250 (out of 2,800) patients to the GP. Mr Patel said that by taking charge of clinical outcomes, the pharmacy had established a clinical relationship. “We gained respect for the pharmacy’s skills and repositioned pharmacy as the first port of call for pharmaceutical and general health issues.”

Mr Patel added: “Every professional has to justify their existence. Pharmacy must be seen to be part of the solution to the wider determinants of health.”

LPC secretary Hemant Patel told the Innovation Theatre audience that the Selfcare Pharmacy has five objectives: • Prevention of disease • Early diagnosis of illness • Helping people to get the best out of their medicines • Promoting independent living • Empowering patients in emergency care (self management of exacerbations)

NEW AND UNIQUE

Treat your patients...

... to healthier eyes Tasty chocolate bars for maintenance of normal vision The individually wrapped bars contain all the essential vitamins and minerals, plus lutein and zeaxanthin (exactly as AREDS 2) to help contribute to all-round eye health.

www.altacoreyeproducts.com For further information Tel: 01223 421411

EB:08/14:DM1771:PHARM

“Marketing your pharmacy: everyone should do it, even though its takes time. You need to ensure you spend time away from your business and on your business,” NPA director of membership Carol Kennedy Filer told the audience in the Business Theatre of the Pharmacy Show.

www.thepharmacyshow.co.uk

Innovations in Compounding

Bringing together independent pharmacists to work alongside BANT Registered Nutritional Therapists to deliver natural healthcare into the community

A helping hand for the Specials Manufacturer

“I see people every day who may not be diabetic now, but will be in a few years’ time if they don’t make lifestyle changes.

This is where the Face to Face scheme is such a good idea, and such a good fit for pharmacies. We can become the first port of call for people with the sort of dietary problems which can lead to diabetes and the metabolic syndrome, not to mention cancer etc. With the trust that the public have in us, the knowledge and expertise of the BANT Nutritional Therapists and the alliance between us, we can make evidence-based, ethical dietary interventions.”

Face to Face Wellbeing Centres Scheme presents a unique opportunity for pharmacists to n Increase footfall n Increase revenues and gross profit margin with the sales of natural healthcare products and services n Support your local community through the delivery of natural healthcare products and services

To help prescribers achieve the best patient outcome, Fagron with over 160 pharmacists across the globe have been busy developing innovative compounding solutions.

This is to help Specials Manufacturers produce interventions that make life easier for patients for whom a licensed product is not suitable or readily available.

Fagron’s innovative solutions include a new range of compounding bases to which the API is added.

– Graham Phillips, B.Pharm; FRPharmS; Dip.Comm.Pharm Director & Superintendent Pharmacist. Manor Pharmacy Group (Herts)

These include: SyrSpend®SF, a ready to use all-in-one sugar-free sweetening and suspending vehicle, available in different flavours in a liquid buffered to pH 4.2.

Join the growing number of pharmacies who are already part of this innovative ground-breaking scheme.

Contact Natalie Morris on natalie.morris@jhnproductions.co.uk

Pentravan®, a ready-to-use, fragrance-free, non-greasy oil-in-water emulsion base that uses liposomal technology to ensure effective transdermal penetration of APIs. Espumil® foam base is a ready to use innovative hydroalcoholic solution, where foam is generated by foam-activating packaging.

For more information about any of these products, simply give us a ring.

Current supporting partners:

fagron.co.uk

Face to Face Scheme Co-Founders

Fagron UK Ltd - Media Exchange - 4B Coquet Street Newcastle upon Tyne - NE1 2QB Tel: +44 (0) 845 652 2525 - Fax: +44 (0) 845 652 2525 info@fagron.co.uk

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21/10/2014 14:42

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Margin of NJOY Flavour Chamber

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• The NJOY Recharge Starter Kit comes in shelf ready packaging • Small inners enable restocking at a low cost • Over 76% of consumers prefer rechargeable cigarettes – and the segment continues to grow**

• Flavours: Bold Tobacco, Menthol (2 Flavour Chambers in each pack) 8%

Recharge Disposable Vaping Liquids

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WARNING: Toxic if swallowed (h301). Contains nicotine. Ingestion of the non-vapourised concentrated ingredients in the product can be poisonous. If the product is swallowed, seek medical assistance immediately. NJOY products should not be used by those women who are pregnant or breastfeeding, or persons with or at risk of heart disease, high blood pressure, diabetes, or taking medicine for depression or asthma, or by those with an allergy to nicotine, propylene glycol, or any other ingredient in the product. Very toxic in contact with skin (r27). NJOY products are not smoking cessation products and have not been tested as such. UNDERAGE SALE PROHIBITED. ©2014 NJOY.

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Professionalism – how do we empower pharmacists?

Day one of the Pharmacy Show saw four key opinion leaders in pharmacy discuss the issue of professionalism, and how it can be enabled in pharmacy.

Sharing their thoughts with a busy Keynote Theatre hall were Duncan Rudkin, Chief Executive and registrar of the General Pharmaceutical Council, Mark Koziol, Chairman of the Pharmacists’ Defence Association, Mike Holden, Chief Executive of the National Pharmacy Association, Ash Soni, president of the Royal Pharmaceutical Society and Gary Paragpuri, Former Brand Director and Group Editor, Chemist & Druggist (C&D) (pictured left to right).

The leaders said that factors such as the pharmacy contract, education and training, and leadership models all had a role to play in empowering pharmacists to professionalism.

Taking up the issue of the contract, Mark Koziol used the platform of the debate to reiterate his call for individualised clinical care. He said that individual patient care delivered by an individual pharmacist is the best form of professionalism: “The job role has to be about really looking after patients.

But, this is not a volume-led process and contract change will enable pharmacists to reclaim their professional territory.”

He told the conference that with the community pharmacy professional membership now standing at 95% employees, pharmacists have become disconnected from the pharmacy, when these are owned by non-pharmacists.

Agreeing with his point about the contract, Mike Holden from the NPA said: “It concerns me that professionalism is not always general practice and that it is not always enabled in pharmacies.”

He added: “We need incentives in the contract framework but regulations and standards could also be empowering, and if we fully grasp this, the professional could be in a good place.”

On the same subject, the RPS’ Ash Soni added: “Most of us are professionals and behave as professionals, but the contract does get in the way – it stops us providing value.

Professionalism is having the autonomy to behave in a way that recognises and allows people to demonstrate their skills.

In community pharmacy, we give away this accountability and responsibility by referring back to the GP.” In a question from the audience, the panel were asked about the contribution to professionalism made by pharmacy education and training. Mr Soni responded that while the profession needs good scientists, it also needed people who can demonstrate care.

Echoing this point, the GPhC’s Mr Rudkin said: “Across the professions there is a realisation that there is more work to be done on values. There is a role for us to push that agenda and we will be consulting on standards for Universities in the New Year.

Get this right and this is the greatest safeguards for patients.”

Welcome to Pfizer Healthy Partnerships online Connecting pharmacy to commercial and professional support and online resources

Enhancing The Patient Experience

But, in a message to legislators, Mr Soni said: “Being too risk averse will drive out capability. We need to move from a blame culture to one where we make mistakes and are able to learn from them.”

Systems and regulations were also discussed by the panel and Mr Rudkin said that while systems were important, the experience at mid-Staffordshire NHS Foundation Trust had shown that reliance on systems can fail – catastrophically.

“On their own systems will not get us anywhere - no one party can deliver this. There is a role for organisations to set the tone and control the environment for individuals. Without this, the best professional is a lone voice crying in the wilderness.”

Mr Holden added: “We need champions in Government to create the opportunities. We don’t need 10,000 more GPs when there is an oversupply of pharmacists.”

Supporting Professional Development

Delivering Commercial Value

To find out more about the benefits of Pfizer Healthy Partnerships and the resources available to you, REGISTER or LOG IN today by visiting

www.accesspfizer.co.uk

UK/PHP/14/0048 Date of preparation: June 2014

www.thepharmacyshow.co.uk

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Are you future-proof? Pharmacy Show looks Delegates at the Pharmacy Show were challenged by NHS commentator and speaker Roy Lilley to future-proof their businesses.

In a presentation on day two of the Pharmacy Show, entitled: Truth, Dare, Kiss or Promise? he told pharmacists and their staff to dare to do something different. He said: “Your industry is looking over a cliff. If you are waiting for prescriptions to walk in, your business is over. It is time to rethink your business model.”

worse after 2015. “When NHS funding dries up, what will you do?” Mr Lilley asked.

He said: “There are not enough of you doing great stuff. You need to decide your purpose – are you retailers, contractors or clinicians?”

In the clinical theatre on day two of the Pharmacy Show, pharmacist Helen Williams took delegates through the community pharmacist’s role in supporting new NICE guidance on Atrial Fibrillation and on lipid management.

The consultant cardiovascular pharmacist told the audience that the new AF guidance, the first for eight years, introduced a greater focus on patientcentred care, stroke prevention and symptom control.

Delegates also learned of new protocols for more proactive anticoagulant use and control in all patients except for the very low risk. The audience also learned of the need for more active discussion with the patient.

He told the audience that they must adopt the 3B philosophy: • Be ready • Be open to new business models • Bring yourselves to work, so you can see your offer from the customer’s point of view He said that users of the health service were increasingly falling into the category of Savvy Patient. “The savvy patient will want to use technology for their healthcare services, including the supply of medicines. The savvy patient will change the NHS, and the savvy manager will realise that they have to change services to suit the patient.” Hospitals will become invisible, he said, as patients demand to access services using technology and not face to face.

He warned the audience in the show’s main Keynote Theatre that the NHS funding gap is likely to get

at community role in AF patient management

s, Consultant Helen William rdiovascular Ca Pharmacist for London Disease, South

In her presentation, Ms Williams told community pharmacists and their staff that they had a role to play in identifying undiagnosed AF, for example, by conducting pulse check in at-risk groups during a flu jab, and in supporting adherence to anticoagulant medicines. She told the audience that over 150,000 people with AF and at high risk of a stroke were currently not receiving anticoagulant treatment.

Roy Lilley, Commentator and Blogger, Former Chair NHS Tru st

Delegates were also advised of the new assessment tools used in the new AF guidance: the CHA2DS2-VASc assessment of risk of stroke in atrial fibrillation, and also the

HAS-BLED assessment of major bleeding risk.

Turning to the new NICE lipid guidance, Ms Williams highlighted pharmacy’s role in addressing lifestyle, which is now the NHS’s first line approach to the treatment of people with high cholesterol. She told the audience that community pharmacists had a key role to play in identifying at-risk patients, and supporting the uptake and adherence to statins.

Pharmacy is changing and pharmacists have a significant role to play in how they harness this change, which is why we know we've made the right choice by working with Rapeed Design – they understand us and deliver outstanding results.

Vijay Patel Barrons Chemist, South London

contact us today to book a consultation

Pharmacy Specialists evolving pharmacy design for over 25 years

t 0800 9700 102

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rapeed.co.uk

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Top 20 ‘Must See’ Exhibitors With over 64 education sessions across five conference streams and 400+ exhibitors, you will be forgiven if you didn’t manage to speak to all the product, service and technology providers on the show floor. Or perhaps you didn’t make it along this year?

Here is a snapshot reminder of some of the key exhibitors all keen to share their message with you and details of how you can and should get in touch!

Denward

RA Accountants

BR Foods Celebrating 50 Years!

TRUE LIFE HEART UP+

No1 Manufacturer and Supplier of essential equipment to Community Pharmacies throughout the UK.

Heart Up+ is an innovative, low GI Barley that delivers ultra high levels of fibre and beta-glucan.

Betaglucan is a soluble fibre, scientifically proven through authorised health claims of EFSA (European Food Safety Authority) to Lower Cholesterol and Reduce Blood Sugars.

Following on from a successful 2013/14 we are opening a brand new state of the art factory and warehouse in 2015 with a range of exciting new product and services around the corner.

Controlled Drug and Medicine Cabinets Drug Denaturing Kits (DenKit™) No1 brand MDS Trolleys and Cabinets

• Lowers Cholesterol – Barley Beta-glucan has been shown to lower/reduce blood cholesterol. The beneficial effect is obtained with daily intake of 3g Beta-glucan

Refrigeration Thermometers and Data Loggers Calibration and Temperature Mapping Service Record Keeping (CD Inserts, Responsible Pharmacist Registers etc.)

“NEW for 2015” Electronic Controlled Drug Register Precision Weighing and Counting Dispensary Equipment Baskets etc.)

(Conical

Measures,

Prescription

Pharmacy Packaging Denward Manufacturing Ltd, Denward House, 50 Writtle Road, Chelmsford, CM1 3BU T: 01245 492986 E: sales@denward.com

• Reduces Blood Sugars – Barley Beta-glucan contributes to the reduction of blood sugar rise after a meal. The beneficial effect is obtained by consuming 4g Beta-glucan as part of a meal.

Produced in Ireland, Heart Up+ is a convenient, 100% Natural Food Supplement that can be added to all meals. It is a natural alternative for people suffering with high cholesterol, diabetes and digestion problems. Available in 3 flavours, Original, Blueberry and Red Berries in a 250g pouch. For more information contact BR Foods, 00 353 1 8850800, email: info@brfoods.ie www.truelifehealthfoods.com

CN Creative Nicoventures is in the nicotine products division of British American Tobacco.

Vype is Nicoventures’ e-cigarette brand.

www.denward.com www.pharmacy-equipment.co.uk

Medisca In only 20 years, MEDISCA has developed a solid reputation as an innovative and entrepreneurial company in the pharmaceutical compounding industry. We are dedicated to providing the highest quality products and supplies, unparalleled service and competitive pricing to our clients located around the world. Together with our educational arm MEDISCA NETWORK, we offer a full complement of continuing pharmacy educational training activities and services that cater to the healthcare community as a whole.

MEDISCA would like to thank you for taking the time to visit our booth at the recent UK Pharmacy show and taking an interest in our products. Discover more on our website at medisca.com. We hope to hear from you soon!

PG Mutual Protecting Your Income PG Mutual provides pharmacy professionals with tailored, affordable income protection insurance, ensuring you receive a regular monthly payment if you are unable to work due to illness or injury, as well as building up an investment element for you at the maturity of the policy.

Apply by 31st December 2014 and receive your first two months’ cover for free^ and a 25% discount off your first year’s cover*.

For a quote visit www.pgmutual.co.uk/quotation and enter discount code ‘Show’ or telephone 0800 146 307 (quoting ‘Show’) for more information. ^Two full months’ premiums will be paid, provided cover starts on the 1st of the month on all applications received by 31st December 2014. *Please note that this offer is subject to underwriting and PG Mutual’s terms and conditions, applies to new PG Mutual Members only and excludes uplifts. It cannot be used in conjunction with any other offer.

With an emphasis on innovative product development and rigorous product stewardship, Vype recently launched two new products: Vype eStick, a rechargeable e-cigarette with constant in-pack charging, and ePen, a simple system that delivers the performance of a modular device with the convenience of a cartridge. Vype ePen is designed with no-spill cartridges (ePen caps) and a dual voltage feature to enables users to control their vaping experience simply at the touch of a button.

Our focus is the development and production of innovative, high quality inhaled nicotine products that meet relevant regulatory requirements. Our aim is to provide adult smokers and users of nicotine products who want to reduce, replace or stop smoking with the best range of quality alternative products, delivering much of the experience they expect from a cigarette, but without the serious health risk of smoking.

HD Medi HD Medi is the European market leader in the supply of automated tablet dispensing and packing systems.

Suitable for pharmacies with a base of just 100 patients, a wide range of automated systems dispense, pack and print pouches for both single and multi dose medication. Already well established throughout Europe, pouch automation technology can provide a cost effective alternative to the manual dispensing of medication, eliminating the chance of dispensing errors and dramatically improving patient compliance. Easily operated by pharmacy assistants, they offer cost and time savings and increased efficiency, providing pharmacists with the capacity to seek out new business opportunities.

HD Medi not only has the widest range of automated solutions on the market but also pride themselves on providing their customers with outstanding levels of service and support.

To find out more, please contact HD Medi’s UK Account Manager, Sufia Khan on: Tel: 07972 697901 Email: s.khan@hdmedi.eu www.hdmedi.eu

“Which type of business manager do you wish to be?

One who makes it happen, one who watches it happen or one that wonders what happened” Understanding that profitability is not just about the total income you receive but the total net income you are left with after all costs are deducted, is key to a healthy and profitable business.

So ask yourself, do you and your pharmacy have a tax planning strategy? As having sound tax planning advice could significantly reduce your tax burden • Corporate tax • Personal tax • Capital gains tax mitigation • Inheritance tax • Retirement and Succession planning Cost reduction and improvement of profitability is a scary thought, contact us on 020 8429 7474 or meetings@ raaccountants.com for your no obligation consultation over a cup of coffee.

We can also help you with your day-to-day accounting requirements • Accounts preparation • Management accounts • Book keeping • Payroll (RTI and Auto-Enrolment)

Qmatic (United Kingdom) Limited Thank you to everyone who visited our stand during the Pharmacy Show to see the launch of our new product Pharma-Q. We received some fantastic feedback and were very happy to see that lots of you saw the potential benefits of having a Qmatic system in your Pharmacy.

We believe with the introduction of technology within the customer journey you can offer the choice back to the customer, thereby enhancing their experience! This simple step can lead to higher customer retention, increased revenue and open new opportunities to discuss the variety of services that you offer as a Pharmacy.

Taking the waiting experience from the physical to the virtual world can be vastly beneficial to you and your customers, and we will be exploring in our Pharma-Q webinar on 30th October 2014 at 10:30am. If you would like to join us please contact us 01234 757110 or email: info.uk@qmatic.com.

ICE Liquids Just wanted to say a BIG thank you to those of you who visited our stand across the 5th and 6th October at the Birmingham NEC for the Pharmacy Show. It was so nice to see all of our products being tried and enjoyed by all.

Here at ICE Liquids we pride ourselves on the fact that our liquids are formulated in the UK, to the highest standards and are 100% alcohol free. The natural flavours have been produced after consultation with over a thousand customers, resulting in them being well balanced and liked by both new and existing vapours.

We offer 42 exclusive flavours, available in various strengths, 0mg, 6mg, 11mg, 16mg and 20mg, teamed with fantastic competitive pricing.

Feel free to contact a member of the ice team for further information on any of our products.

ICE Liquids, Tel: 0208 441 2274, Email: Sales@iceliquids.com

www.thepharmacyshow.co.uk

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Mundays healthcare team

Metro Health

M&A Pharmachem

Mundays healthcare team has a first class reputation in the pharmacy industry, providing commercial and friendly legal advice to primary care business professionals.

Metro Health and Beauty Ltd sources and supplies leading brands to independent pharmacies in the UK.

M & A Pharmachem Ltd, have been established for over 35 years in the production of quality generic medicines.

The Pharmacy Show is always an important event for us and this year, our eighth at the Show, was no exception. Six members of our team were on hand to meet existing and new clients and contacts in the industry. For many years we have provided advice on employment matters, buying and selling pharmacy businesses, dealing with pharmacy premises and disputes.

Safe, effective and natural, Mustela products meet all babies’ skin requirements from healthy to atopic-prone skin as well as skin problems.

This year, we are delighted to have launched a new service in relation to NHS contracts, working hand in hand with Pharmacy Advice and Consultancy Services to advise on new pharmacy contracts and appeals. To our knowledge, no other law firm offers this comprehensive, seamless and cost effective service brought to you by experts in the operational and legal aspects of pharmacy contracts.

Rapeed Are you planning to have a full or part pharmacy refit? There are exciting and challenging times ahead so choosing the best option for your pharmacy refit or redesign is vital.

Rapeed Design has more than 25 years’ experience in creating, developing and installing pharmacy design solutions. Our experienced in-house teams work with clients to create functional and well-designed pharmacies. We provide a tailored service so that every aspect of the design is closely considered – including ceilings, flooring, branding and signage, display equipment and furniture.

Understanding our clients’ requirements is key to installing high quality pharmacy designs that increase business potential and add value to the communities they serve. Working closely with pharmacists has enhanced our knowledge of evolving pharmacy practice and is apparent in our design thinking.

Get your pharmacy fit for 2015 email info@rapeed.co.uk or call 088 9700 102 to speak to a member of our team.

We are the exclusive distributor of Mustela (Expanscience Laboratories), the expert on baby’s skin and leader in the daily skin care of newborns, young children and mothers for over 60 years.

Cellular Pathology We provide a complete service for the cut up, processing and reporting of pre-prepared slides, blocks and wet surgical specimens. The service offers reliable, flexible and cost effective short or long-term support for pathology departments.

Molecular diagnostics We offer cutting edge reference laboratory testing for cancer and other diseases, with rapid reporting and an unparalleled level of expertise.

STI testing services We provide a discreet and confidential online STI testing service compliant with NCSP guidelines and in partnership with local NHS Authorities. We make it simple for an individual to get tested in a secure and private manner, delivering the test kit in the post with results available online, via a secure login.

For more information, contact sales@sourcebioscience.com or 0115 973 9056 or visit www.healthcare.sourcebioscience.com

Register your interest to attend Pharmacy Show 2015 by emailing e.cave@closerstillmedia.com and be amongst the first to be notified when registration goes live.

1. Alpecin Caffeine Shampoo Range – For the prevention of hair loss in men

Expanscience Laboratories recently achieved and published worldwide a 11-years innovative program of research dedicated to child’s skin starting from the 1st day of life. In order to preserve the unique cellular wealth of babies’ skin, Mustela has extracted a natural biomimetic active ingredient from avocado which works in perfect affinity with skin.

Range

Mustela has always chosen ingredients of natural origin, sourcing most of the key active ingredients from plants. Mustela knows that nothing is more precious than your baby, and so safety and efficiency have been absolute priorities from the beginning.

Alpecin is on T.V in December

Alpecin Caffeine Shampoo Alpecin Liquid Alpeicn Double Effect Shampoo Alpecin Tuning Shampoo Alpecin Dandruff Killer Shampoo 2. Plantur 39 Caffeine Shampoo Range – For the prevention of hair loss in women over forty Range

Pharmanord The Pharmacy Show was a huge success for both Pharma Nord UK and Pharma Nord Specials.

The stand was consistently busy, thanks in part to our new ‘Kick Your Sugar Habit’ campaign which was certainly attention grabbing! The campaign features Bio-Chromium which helps to control blood sugar. It contains ChromoPrecise, an organic yeast form of Chromium, that is ten times better absorbed than any other form of chromium on the market. We also talked Q10 and following the show the results of the recent Q-Symbio trial were printed. The trial, carried out at Copenhagens Cardiovascular Hospital, was published in the JACC and showed a 46% reduction in cardiovascular mortality and improvements in cardiovascular health. There are now more than 20 clinical trials published in medical journals on Bio-Quinone Q10, showing the efficacy, safety and bio-availability of its unrivalled formulation.

For details contact Pharma Nord on 0800 591 756.

Plantur 39 Phyto - Caffeine Shampoo for fine & brittle hair Plantur 39 Phyto - Caffeine Shampoo for coloured & stressed hair Plantur 39Phyto – Caffeine Tonic Plantur 39 is on T.V now t - October 31st.

3. Vagisan Moisturising Cream 50g The first hormone –free moisturising cream for vaginal dryness.

4. Linola Protective Balm Protection against moisture and chafing in the intimate and bottom area.

For information or a rep call – contact info@mapharmachem.co.uk or 01942 816184

Amred Stephen Donnelly, Director, Amred Healthcare Ltd Office no : 033 0333 0079.

Mob no : 07411 218667

Bio-tech Masons Products – DOG OIL Massage Balm – FOR PEOPLE

Source Bioscience Source BioScience is a CPA, GLP and GCP accredited provider of healthcare diagnostics including cellular pathology, molecular diagnostics, cytology and STI testing services.

We are also the exclusive U.K Pharmacy distributors for all Dr.Wolff products:

We were very impressed by the level of interest in our product and the curiosity which visitors had in the solving of the riddle of the products’ name!

The name originates in its original usage for racing dogs, (back in 1890), but it rapidly became popular for use by people for helping to relieve aches and pains for which it is still used today.

We were delighted to be AWARDED runner up in the skincare category at the show.

Dog Oil is used by many Physiotherapists, Chiropractors and Osteopaths as the preferred oil for deep massage. Even athletes find the benefits from its use after a heavy training session.

Available from many pharmacies, health stores and on line.

Find out for yourself the benefits of DOG OIL Massage Balm.

Made in the UK “naturally”. www.dogoil.co.uk Tel. 01377 232110

Clinova Clinova is a pharmaceutical company focused on researching, developing and marketing innovative consumer healthcare products.

Clinova has launched O.R.S Hydration Tablets, a great tasting, soluble tablet form of the oral rehydration salts formula. O.R.S Hydration Tablets are available in Lemon, Blackcurrant and Strawberry flavours.

Pharmacy Information Team, Clinova Ltd, International House, George Curl Way, Southampton, SO18 2RZ

www.amredhealthcare.com MyfaceMyBody Award winners 2013 This award was voted by the consumer and shows how Pro-Sil is now becoming the Scar treatment of choice with its overwhelming benefits for the consumer compared to the competitors and most cost effective.

Pro-Sil crowned with the comment “Stood out for its “SAFETY, EFFICACY and EFFECTIVENESS the winner of “ Best Home use Device” PRO-SIL.

Pasante sebamed® skincare science for healthy skin

–

Without the proper protection from the stresses of day to day life, the skin can become dry, tight and uncomfortable.

Regardless of age and condition the skin must be regularly cleansed and cared for and it is paramount that you protect your skin as it’s the one organ that has constant contact with the environment.

To make sure you’re providing the best care for your body it is recommended to use products that are designed with the same pH value as healthy skin (pH5.5) and for the best in skincare we recommend sebamed®. With its comprehensive range there is something suitable for every skin type and with all products passing dermatological and clinical testing you know you are providing the best care and protection for yourself and your family.

To find out more information please call 01903 753844 or email us at sales@pasante.com www.sebamedskincare.co.uk

READ THE LATEST SHOW NEWS AT WWW.THEPHARMACYSHOW.CO.UK

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Exhibitor profiles Quality Solicitors Burroughs Day

Ultralife

Our specialist Pharmacy Team at QualitySolicitors Burroughs Day provides expert and practical legal advice to owners and managers of pharmacies. Whether you are just starting out or are an established operator, we can help.

NutriPlan is a tasty 26 vitamins and mineral drink, with carbohydrates and protein. It’s formulated to offer benefits comparable to similar products AND a whole lot more. Dairyfree and just 6.6g of sugars, recommend NutriPlan to diabetics and those with lactose-intolerance too!

We are focused on the owner-managed business and understand the issues that working in the pharmacy sector bring.

We have over 15 years of specialist experience in the sector and our full service includes: • Buying and selling pharmacies • Employment law • Pharmacy property sales and leases • Regulatory issues We handle all matters with efficiency, empathy and ensure you always feel supported and informed.

Safte/Blueray

Now available in rich, velvety chocolate!

• 26 vitamins, minerals & protein • Available in convenient sachets • Suitable for all including children With Breastlight™, support women with confidence.

Breastlight™ helps women to confidently self-check breasts within the comfort of their home. Backed by 2 prestigious awards, the revolutionary device has ensured its place in major pharmacies, retailers, charities and health clinics worldwide - with users reporting feeling more confident.

We offer a competitive and transparent fee structure and undertake work either at a fixed fee or within the boundaries of a defined minimum/maximum range.

• Helps to see inside the breasts

Contact us for First Free Advice with one of our Pharmacy Solicitors:

• Protected by multiple patents

Call: 08000 699 599

• Lightweight, torch-like design For exclusive rates or more info on either product, call our team on 0800 862 0082 today!

E-mail: pharmacy@qsbdlaw.com Visit: www.qsbdlaw.com/pharmacy

Kelloggs Kellogg’s is the world’s leading producer of breakfast cereals and we are proud of our philosophy that urges people to improve their health through altering their eating habits.

Today, 80% of the UK population doesn’t consume enough fibre. Low fibre intakes are correlated with feelings of digestive discomfort such as bloating and constipation, but these can be resolved by increasing dietary fibre intake. Kellogg’s All-Bran is a rich source of wheat bran fibre and is proven to reduce transit time and improve regularity, providing natural relief from digestive discomfort within just 5 days.

To find out more about the digestive health benefits of natural wheat bran fibre take part in our seminar sessions at the Public Health & Well-Being Theatre.

Join the Kellogg’s Health Care Professional Community at www.kelloggsnutrition.com

Global Linkx Global Medical is part of Global Linkx- a British based group of companies dealing in Medical, Health & Beauty, and Healthcare Solutions. We have a wide range of products including Beauty, Sundries, Mobility, Pharmaceutical Packaging, Support, and beauty accessories.

Our brand Global Medical and Global Mobility are established brands in UK and serving reputed institutions like NHS, GP surgeries, independent and Pharmacy groups. Our beauty brands are already in 1000’s of independent pharmacies.

Our range could be bought via our wholesalers, dealers or directly from our website. If you want to discuss your specific requirements, our dedicated territory managers are happy to visit you and show you our whole range and competitive prices.

Global Medical Unit 6, Blue Bird House, Povey Cross Road, Horley Surrey, RH6 0AF Tel: 0845 257 9660 Fax: 01293 270 304 Website: www.globalmedicalint.com Facebook: www.facebook.com/globalmedical Twitter: www.twitter.com/globmedical Linkedin: www.linkedin.com/company/global-medical-group

Squip USA At Squip, we strive to introduce high quality, unique and affordable natural OTC health products.

We provide our resellers and trading partners with outstanding service, good margins and local availability of our products. Under the direction of our medical staff, our products are carefully researched for their effectiveness and efficiency before they are released into the market. The labeling and presentation of our products are in compliance with all regulations. Our products are selected for their ability to make a substantial difference in people’s lives and for their contribution to good health.

Blueray Pharma are pleased to announce the entry of the Orione Hernia Brief into the Appliances Section of the NHS Drugs Tariff.

Hernia Briefs retain an inguinal hernia in a reducible state enabling a better surgical outcome.

They provide instant relief for wearers enabling them to get on with their lives.

At almost half the price of similar products they are also excellent value.

Hernia Briefs are available on prescription next-day through QuantumPharma.co.uk or via our own retail website herniapants.com Blueray Pharma Ltd are the authorised distributors for the hernia brief range made by Italian Orthopaedic manufacturer SAFTE.

IPS Specials The Pharmacy show 2014 had an impressive exhibitors list this year, including IPS Specials - a state-of-the-art cGMP, MHRA licensed manufacturer of ‘Special’ compounded medications, who supplies an extensive range of formulations, imported products and Special Obtains.

We are a member and board representative of the Association of Pharmaceutical Specials Manufacturers and our outstanding customer service team provides excellent technical knowledge to all of our customers. Our online ordering system, MyIPS provides quick access to your account 24/7, advanced search options and allows you to view a range of Specials and Special Obtains.

We work closely with our customers to help meet their patients’ needs. We provide next day delivery, innovative invoice stickers and packaging solutions which save you time in a busy day in your pharmacy. Thank you to all who visited our stand this year - we look forward to seeing you at the Pharmacy Show 2015!

Nestle Meritene® Energis® will soon replace Build-up®.

Some of our products include: Nasaline – nasal irrigation system Squeezie – nasal irrigation system Kyrosol – ear wax removal system Baby NäsaKleen – baby aspirator Snooze – anti snoring device For a more detailed review of our products, please visit us at www.squipusa.com For a sample or to request a sample, please visit us at booth PA27A

It is important to follow a varied and balanced diet as part of an active healthy lifestyle.

Meritene® is specialised nutrition scientifically designed to address the needs of seniors. They are vitamin, mineral and protein fortified drink mixes with skimmed milk and vegetable oil. With sweetener.

• Rich in High quality protein contributing to the maintenance of muscle mass • Rich in Vitamin B2, B6, B12 contributing to the reduction of TIREDNESS and FATIGUE • With 19 vitamins and minerals • Rich in vitamin D and calcium

Patient safety software Pharmapod’s Global Incident Reporting and Learning System (GLRS) is an innovative cloud-based software designed to drive standards of patient safety across the pharmacy profession worldwide.

It enables pharmacists to systematically record medication-related incidents and risks in practice and carry out effective root-cause analysis. The system analyses the collated data and disseminates the learning back to the profession and to key stakeholders internationally, preventing recurrence of patient harm.

Pharmapod’s GRLS launches in the UK this October 2014, providing an effective solution for UK pharmacists to meet their new incident reporting obligations. Pharmapod’s objective is to drive learning within individual pharmacy practices and organisations as well the profession as a whole, informing key stakeholders across the healthcare system helping to build a culture of learning and transparency.

Come speak with our team at Stand PG52. We look forward to meeting you! Please check out our website www.pharmapodhq.com for more information.

Meritene is an easy to prepare meal supplement, mixed with milk or water, hot or cold, not intended to substitute main meals.

Supra Enterprises Ltd Supra Enterprises Ltd is an independent Pharmaceutical distribution and wholesale Company, serving the healthcare industry.

We are based in Leicester, the heart of the United Kingdom.

Our 33,000sqft premises are purpose built and comply with MHRA rules and regulations. Having been established in 1988, the business evolved from a retail Pharmacy chain into its current structure. We are a trusted and an experienced partner within the field.

Supra handles pharmaceutical, surgical, medical, and FMCG products. We work closely with our partners in the Pharmaceutical and Healthcare industry to provide efficient and profitable sales, marketing and wholesale distribution services.

Supra partners with Companies to generate revenue in existing and emerging markets globally. Our mission is to be seen as true partners by sharing our expertise, knowledgebase and industry contacts. Please visit us on stand no: PH55

www.thepharmacyshow.co.uk

15

See you next year

18th & 19th October 2015

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