Pharmacy Show newspaper Nov 2013 by CloserStill Media

Pharmacy optimistic about its future SEE PAGE 2

Making pharmacy fit for purpose SEE PAGES 4

2014 floor plan and exhibitor list

SEE PAGES 6 & 7

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Pharmacy Show hears NHS England pledge to revamp the community pharmacy contract

October 2013

Pharmacy Show challenges pharmacy to raise its game

Labour shadow health minister Lord Philip Hunt used the platform of the biggest ever Pharmacy Show to challenge pharmacy to raise its game. Opening the 2013 Show, being held at the NEC in Birmingham this weekend, the senior minister told pharmacists that they still needed to “pack a punch to make their voice heard”.

NHS England is expected to start redevelopment of the community pharmacy contract in England within weeks, deputy chief pharmaceutical officer for England Clare Howard revealed to the Pharmacy Show in Birmingham at the weekend. In a Pharmacy Show exclusive, Ms Howard said pharmacy teams and their representatives will be asked for their views on the future of community pharmacy within the next few weeks in order to shape a new commissioning framework for community pharmacy. Work on this new framework, which could result in a new contract for community pharmacy, is expected to start in the Spring, 2014. Updating the audience on the work of NHS England and medicines optimisation, the former community pharmacist told the audience that pharmacy could expect more Clare Howard alignment between the community pharmacy and general practice contracts - now both contracts are within the same directorate of NHS England. She revealed that over the next few months, NHS England will be developing a range of measures/indicators on which the new contract framework will be based. She told the audience that the likely features of the new contract will include: patient engagement, improved outcomes, value for money, partnerships, and safety and assurance. She hinted that service, rather than supply would be a key basis for the new contractual framework, and that a ‘friends and family test’ for community pharmacy could also be introduced. When asked if the new contract would include a national Minor Ailments Service, she said: [England has]

Supported by

a different environment to other countries with the MAS, but we are looking at it. We will have to work with our CCG colleagues, and make sure that [the community pharmacy and general practice] contracts align.” She told community pharmacy that it would have to “mobilise” to meet the objectives of NHS England or else commissioning opportunities would be missed, and she warned it was likely to be a “long journey”. NHS England’s objectives include preventing premature deaths, enhancing the quality of life of people with Long Term Conditions, helping people to recover from ill health and injury and giving people a safe and positive experience of care. Although medicines are specifically mentioned only once in NHS England’s activity domains – in the context of patient safety - Ms Howard told pharmacists that medicines are recognised as implicit in most other domains. As an example, she cited post discharge medicines reconciliation as a way of helping people recover from ill health/injury, as well as medicines adherence support to help reduce premature mortality. She said that alignment with the GPs’ contract, which is currently subject to its own consultation, will be imperative. She told the audience: “Pharmacists have an important role working with other healthcare professionals to optimise medicines. We lead in medicines, but we cannot resolve medicines issues in isolation – you must work with other healthcare professionals and patients.”

Speaking to an audience that is expected to rise to 7000 visitors by the end of the show, Lord Hunt said that he recognised the “huge asset” that pharmacy brings to the health service. But, he warned that this was not the case in the Local Professional Networks or in the CCGs. “I have seen the role of pharmacy develop and be recognised but I am not sure about the rest of the NHS,” he said. He told Show visitors that Labour would acknowledge the potential of the community pharmacy workforce if it is elected into Government at the next election. Over the next 30 years we will see increasing demand for health Lord Philip Hunt services but less people paying for the costs of that demand. He said: “The need for more efficient systems is inescapable. We must realise the potential of community pharmacy.” He also pledged to repeal the Health and Social Care Act, particularly the provisions that enforce competition, and said his Government would improve service integration. “The NHS will be a big feature of debate,” he said.

If you were unable to attend the Pharmacy Show this year... ALL presentations are now available at the early bird price of £19.99 + VAT. This price will increase to £39.99 +VAT from 1st December 2013 – so buy now to get the best price! Call Mike Hulse on 02476 719688 or email m.hulse@closerstillmedia.com

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Pharmacy optimistic about its future as record number of delegates flock to its annual Pharmacy Show

Counter staff: Ignore Which? at your peril “Pharmacy ignores the findings of the Which? report at its peril,” said Buttercups managing director Vanessa Kingsbury at the 2013 Pharmacy Show in Birmingham recently.

Department of Health announces consultation on a possible new contract for pharmacy patient services.

will clear in three weeks – but how are assistants supposed to know this if we don’t tell them?”

Reclassification of P medicines to POM, or declassification to GSL, medicines counter staff redundancies – these are all the repercussions of offering poor medicines advice in pharmacies, Ms Kingsbury told the audience in an interactive workshop in the Show’s OTC Academy.

This year a record number of delegates flocked to the NEC Birmingham for the annual The Pharmacy Show (www. thepharmacyshow.co.uk). Over 6,800 pharmacy and allied healthcare professionals (an increase of 10%) attended the UK’s largest CPD-accredited training, education and sourcing event for the UK community and hospital pharmacy industry on September 29th & 30th. Pharmacist delegates attending both days of the conference and exhibition was also up by 15% year-on-year securing The Pharmacy Show’s place as the largest gathering of pharmacy professionals in the UK. The theme of this year’s show was ‘Face up to the Future’ and the profession’s leadership vigorously debated its role in the new NHS structure. The profession was confident and positive about its future to continue its frontline role of managing patient’s medicines and safety, eliminating wastage and making it well-placed to deliver frontline clinical and public health services.

Claire Howard

The optimism within the pharmacy profession was demonstrated by the appetite of pharmacies to invest in new technologies, services and products on the exhibition floor where a record 400 trade suppliers reported brisk trading – 94% of the exhibit space has already been booked for 2014.

In a significant announcement, The Deputy Chief Pharmaceutical Officer of NHS England Claire

WHAT THE VISITORS SAY I’ve flown in from Greece today to look for new and innovative products. We have pharmaceutical shows in Greece, but nothing on this scale with such a wide range of product suppliers. It’s been a very interesting day. Spyros Messinis, Pharmacist This is a really enjoyable show. I’ve been able to buy products, while my whole team has improved their knowledge and gained some valuable CPD. A great event. Bharat Panar, Pharmacy Owner I’m currently buying a business and am looking at new dispensing ideas. It’s really useful to be able to spend time with the exhibitors - I just don’t get the time to have these conversations when I’m at work. Janak Patel, Pharmacy Manager, Pharmadose

Howard, told a packed keynote theatre that she will lead a consultation exercise starting within the next few weeks to shape a new commissioning framework for community pharmacy. Howard emphasised that this could result in a new contract for community pharmacy which would be more closely aligned to the GP contract. Work on the new framework is expected to start in the Spring of 2014. Howard warned delegates that pharmacy would have to step up and “mobilise” to meet the objectives of NHS England or else commissioning opportunities would be missed, and she warned it was likely to be a “long journey.” She urged community pharmacies to improve engagement and relationships with their local GPs to help deliver better patient care and services.

Lord Philip Hunt

Lord Philip Hunt, Labour Shadow Health Minister and opposition health spokesman in the House of Lords, commented after delivering the opening keynote address: “Community pharmacy is a great asset; it offers so much and I want to explore how we can build on all the good work that is being done by pharmacists.” Hunt told delegates that pharmacy has an opportunity to play a key role in Labour’s ‘whole person care’ agenda in its manifesto for the next election, but its voice needed to be heard.

The Pharmacy Show was well-received by delegates who came

to the event from across the UK. “This is a great opportunity to listen, learn and interact with the people who are driving our profession and what I learn here influences the way we run our pharmacies. There are a lot of challenges facing our industry and it’s increasingly difficult to do the day job, but it’s still exciting to see the direction that pharmacy is going in. If we can move forward and embrace the changes, we can deliver great healthcare,” said Vandna Patel, Superintendent Pharmacist at family-run independent pharmacy chain in south east London. Ash Soni, vice-chairman of the English Pharmacy Board added: “The Pharmacy Show brings all aspects of pharmacy together and so there are lots of people here. It makes it the ideal place to talk to pharmacists about how they can tap into potential income streams in the NHS, expand what they do, provide new services and make changes for the better. It’s a really positive show.”

Meet customers’ needs and enjoy repeat custom

Exhibitors were equally positive after two-days of busy trading on the trade floor. “The Pharmacy Show is the best show of the year for our business. We took more than £200,000 of orders in the first day. Ash Soni We’ve also met new customers and generated lots of new leads. It’s a fantastic show,” said Paul Tobin, Head of Business Development atWaymade.

Pharmacy Automation was released in the UK around 17 years ago, originally designed as a solution for mid to large pharmacies.

The Smart was designed to be a cheaper, simpler and smaller automation solution, so that all pharmacies can realise the benefits of automation whilst providing patients the very highest level of care and attention. This universal solution can now improve patient care by reducing picking errors and waiting times, as well as improving pharmacy efficiency by freeing up staff time and improving the overall service patients receive within the pharmacy. By

introducing this machine we have given pharmacies the chance to become more efficient whilst improving patient care, without a huge investment. The future of all industries, not just pharmacy, is customer convenience. Customers and patients want services to be available to them when they need it. With this in mind, around 12 months ago, we released a new system allowing patients to have access to pharmacy services 24 hours a day, the Pharmaself. The Pharmaself allows patients to collect their pre-dispensed prescriptions at their own convenience, 24 hours a day, 7 days a week, along with having the option to buy other retail products. It also gives pharmacists the ability to provide their patients with medical advice via a webcam link. ARX sees its role as working with pharmacists and pharmacy owners to design technologies in line with what is required. A great deal of pharmacists are incredibly innovative, continuously pushing the boundaries of technology, to increase their service offering and enhance their businesses.

Anita Singh

Giving the example of a customer browsing the pain fixture and eventually buying a packet of generic paracetamol tablets, she challenged the audience to come up with a more value-adding approach to the sale.

One in four people will suffer from mental health problems at some point in their life, and that makes it an enormous market for community pharmacy to consider, Dr Dave Branford, chairman of the RPS Pharmacy Board for England, and former chief clinical pharmacist, Derbyshire Healthcare NHS Foundation Trust, told the Pharmacy Show in Birmingham in a presentation entitled: Dementia: what it means for pharmacy. He told the audience in the Show’s Clinical Theatre that the Prime Minister’s Challenge on Dementia would see English cities, villages and towns sign up to be Dave Branford more dementia-friendly by 2015. He said that the Royal Pharmaceutical Society is now considering how pharmacists can support patients with dementia and their carers in this initiative. So far, the suggestions include: Providing evidence for activity that helps carers and sufferers, perhaps, using the HLP model Achieving dementia-friendly accreditation Establishing dementia champions and alliances Public education on dementia.

He told delegates: “You can have a huge impact just by helping people to understand how to take their medicines, or to help them with adherence. It doesn’t have to be complicated. If we don’t take on challenges like this, we will be ignored as a profession. Taking part in the Dementia Challenge - hopefully, this moves us along the clinical role.”

Meet the unique needs of your customers and they will go away and talk about your pharmacy in a positive way, Anita Singh, new business manager at AAH Pharmaceuticals told the Pharmacy Show in her presentation to the OTC Academy. Speaking on the subject of ‘Engaging your customers, growing conversations and delivering positive outcomes for your pharmacy’, she told the audience that today’s customers are quite Internet savvy. She warned that if pharmacies are not up to speed or savvy themselves a golden sales opportunity will walk out of the pharmacy door. She said it is all about asking the right questions and having the right products and services on sale. “Not easy, but worth it!” she said.

Dementia: Pharmacy has a role to play

• • • •

She said the Which? report findings demand attention from all members of the pharmacy team; from counter assistants who do not make best use of the 2WHAM medicine sales protocols, to pharmacy managers/owners who do not make themselves available to give advice, or who do not offer counter assistants any CPD opportunities. She said pharmacy staff should work together to review the pharmacy medicines sales protocols, collaborating with counter assistants to establish protocols that give customers the best possible support with their medicines taking. Ms Kingsbury told the audience: “Counter assistant training cannot end with 2WHAM. Counter assistants need to know what to do next, after they have supplied the medicine, so they can tell customers what to do next. 90% of coughs

Small scale automation Now that a large proportion of these larger pharmacies have automated, ARX has been working to develop systems that can be used effectively in smaller community pharmacies. This became a reality with the release of our plug and play version of the Vmax robot: the Smart.

She said that counter assistants, who are typically drawn from local communities, and have superb communication skills, a great willingness to help and a thirst to learn. They are, therefore, a great resource for pharmacy. But, time and time again, pharmacy is shown by reports like that from Which? as not Vanessa giving good advice. “The OTC market Kingsbury is significantly growing, and that is good for the NHS, as well as pharmacy. If we can get more people to self-treat, that is fewer people in the GP surgery, which is good for taxpayers, and good for pharmacy income streams. We all need to take advantage of all relevant OTC sales.”

Do you: • Wait for them to bring the product to the counter and sell them the product in the normal way? • Engage them in conversation about the purchase of the till? • Try and speak to them before they pick up the paracetamol and find out what they are looking for? Suggesting that the last option, earliest possible intervention, is the most value-adding approach, she said: “You have to be prepared to ask open questions. Customers won’t come to you - people are shy - that’s why they use the Internet!” Giving advice to drive footfall Ms Singh says pharmacies can use calendar seasons, eg, the cough and cold season, to determine the range in store, and your approach to merchandising and promotion, and use campaigns, such as Stoptober. When customers are in store: • Actively listen – pick up on what the customer has to say to you • Check understanding • Explain the options • Close the sale

“A successful pharmacy has a passion for people and is approachable and professional” she says.

READ THE LATEST SHOW NEWS AT WWW.THEPHARMACYSHOW.CO.UK

WHAT THE EXHIBITORS SAY Our first time at the show and it’s been very good for us. We came to meet large wholesalers, distributors and retailers and we’ve seen them all here. The total absence of the public and time-wasters is one of the best things about this show and we’ve already booked for next year. Paul Starkey, Managing Director, Neo G The Pharmacy Show is the best show of the year for our business. We took more than £200,000 of orders in the first day. We’ve also met new customers and generated some new leads. It’s a fantastic show. Paul Tobin, Head of Business Development, Waymade We are just entering the pharmacy market and decided to use the Pharmacy Show as part of our launch. It’s been fabulous - we’ve been absolutely inundated. Mel Tymm, Product Manager, Spectrum Thea Pharmaceuticals We’ve had a brilliant show. We made our investment back by 11am on the first day. Buyers are a lot wiser than they used to be so we made an effort to be very clear about message. It’s worked and our order book is packed. We’re very happy. Alpesh Shah, Director, Mobility2You The show has been absolutely manic and we’ve been rushed off our feet. For us, being here is all about delivering information and education and it’s been a very positive for us. Neil Lawrence, Head of OTC, Meda Pharmaceuticals The delegates at the Pharmacy Show are a lot more engaging than at other shows. They’re keen to learn and have lots of questions. Being here is great for our brand awareness and also a good sounding board to run ideas about new training and tools past pharmacists. Bethan Hughes, Brand Manager, Chiesi

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Making pharmacy fit for purpose All pharmacy staff have a role to play in winning a brighter future for community pharmacy, pharmacy’s professional leaders have said at the first Keynote Debate session on day one of the Pharmacy Show. is done so well that it gets forgotten what a great job that we do on medicines supply. Our contribution to reductions in prescribing errors is just not recognised.” Finally, looking at skills and competence to deliver new services, GPhC chairman Bob Nicholls said these needed to be combined with a willingness to take on services. He told the audience: “If you can show you are better, quicker, safer and more cost effective - that will sell your message.”

They say that more proactive marketing of the pharmacy’s successes – to customers, local healthcare professionals and commissioners – is needed if pharmacy is to prove itself ‘Fit for Purpose’ in the new NHS. Speaking to a packed Show auditorium, Michael Westcott from show organisers CloserStill Media challenged panellists from organisations including the Pharmacists’ Defence Association, the National Pharmacy Association, the Independent Pharmacy Federation, the General Pharmaceutical Council and the English Pharmacy Board. He urged the leaders to find solutions that will position pharmacy for success at a time described as a “critical juncture for pharmacy in a fluid, uncertain landscape”.

so many patients can’t access their services. “For this reason we see pharmacies in a much wider role in the community, in residential and in patients’ homes,” he added.

Panellists summarised that pharmacy had to become much better at evidencing and selling its professional value to local commissioners. Speaking as vice chairman of the RPS English Pharmacy Board, Ash Soni said: “We know that we are good at what we do - but we have to prove it.” Challenging pharmacists to act, he said: “When we do something, we must think about evaluating it.”

NPA CEO Michael Holden said it was far from clear what the NHS in England was trying to do in pharmacy, and, therefore, it was hard for pharmacy to know what it needed to achieve. He said: “If it’s about optimising the value of medicines, we need a sustainable model to support that”. As an example, he said that self-care could be taken to a whole new level. Pharmacies could also be redesigned to become a hub for social care. “We need to align the business model for our premises, workforce and activities to support this,” he told the audience.

PDA chairman Mark Koziol also urged pharmacies to think about roles beyond the physical limits of their pharmacy premises. He said: “In some way, GPs are a ‘busted flush’” as

However, in the pursuit of new services, dispensing should not be abandoned. Mr Soni warned: “It is our footfall and it is how we interact with patients.” Mr Koziol added: “Supply

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Pharmacy workforce issues headlined the discussion at an expert panel discussion hosted at the Pharmacy Show in Birmingham by Numark CEO John D’Arcy. Panellists comprising NPA CEO Mike Holden, Locum Voice founder Lindsey Gilpin, and president of the British Pharmaceutical Students Association Katy Parsons were invited to give their thoughts on the key issue facing the pharmacy workforce today.

EN MIKE HOLD

Should the pharmacy workforce be capped? Stepping up first on the issue of the pharmacy workforce, Katy Parsons said that the debate should really focus on managing the number of students, in line with the changing profile of pharmacy jobs - rather than capping numbers. Explaining her stance, Ms Parsons told a full Show hall, she said: “If we are searching for more roles, we will have more jobs to do, and student numbers should be managed in line with that, but with the number of pharmacy schools almost doubling in recent years, we need to be constantly engaging with students.” Speaking from the audience, Manor Pharmacy owner Graham Phillips said that high numbers of pharmacy graduates could be managed if there were new roles as prescribers and in public health, or if students graduated with the expectation of also seeking careers outside pharmacy practice. He said: “I have been frustrated in the past by the lack of pharmacists. We have all known the ‘corpse with a certificate’. We need to plan around the future: this is going to be very different to the past.”

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Pharmacy workforce issues discussed

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However, turning the debate to practicalities, IPF chairman Mr McCaul said that pharmacy needed new money and needed it fast, but could it be sure of this coming? Doubtful of this materialising, panellists suggested that GMS funding reallocated to pharmacy for recast services could be a more realistic solution. However, GPs will need to see replacement income before they will release income to CP, Mr Soni warned.

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What is the role for pharmacy inantimicrobial resistance?

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Keep the P in pharmacy

Pharmacies should step up and take a stewardship role in antimicrobial prescribing, an expert panel debate at the Pharmacy Show in Birmingham has said.

Pharmacies must be proactive if they want to retain the USP of the P medicines category, expert panellists and the audience told the Pharmacy Show in Birmingham at the weekend.

Speaking on a panel also comprising Locum Voice founder Lindsey Gilpin, president of the British Pharmaceutical Students Association Katy Parsons, and Numark CEO John D’Arcy, NPA CEO Mike Holden said that pharmacies should be challenging every prescription for antibiotics that they dispense. “As a supplier, we should be asking ourselves: does the prescription comply with guidelines? As this is the biggest public health challenge facing this country and the world, we need to be engaging with prescribers and patients on a regular basis.”

Describing plans by the General Pharmaceutical Council to allow the self-selection of P medicines as “appalling”, the panel discussion urged pharmacists to “make their voice heard”. Speaking from the audience, Manor Pharmacy owner Graham Phillips said: “We need to embrace the P category - embrace it and grab it – instead of open display we should be having meaningful interactions with patients.”

Adding her view, Lindsey Gilpin said: “There is always more than we can do. We say: ‘Finish the course’ but do we ever tell them why? Are we really doing enough to prevent the microbial spread, or are we just relying on antibiotics? Graham Phillips, owner of the Manor Pharmacy Group, said: “Many prescribers tell their patients only to fill the prescription if they think they need them. We can help reinforce this message by telling patients: ‘Take these only if you need them’.”

Lindsey Gilpin said that in her view it was “immoral” that schools of pharmacy were training students that could not become pharmacists, and she called for Universities to be made to take responsibility for funding pre-registration places. “They are the ones benefitting from the funding,” she said. Michael Holden, CEO of the NPA also advised owners that a surplus of pharmacy employees should also not be seen as an opportunity to cut wages. Mr Holden said: “We need to defend the value of the profession.” Locums and locum representatives in the audience, however, suggested that the reality is locum rates as low as £11-12 an hour. Mark Koziol from the Pharmacists’ Defence Association said: “We’ve got to separate commercialism from the pharmacist’s clinical role.”

Based on a GfKNOP survey of 1086 consultants & GPs with a private practice (Dec. 2012); 591 responses (54% response).

Panel members, which included Locum Voice founder Lindsey Gilpin, president of the British Pharmaceutical Students Association Katy Parsons, NPA CEO Mike Holden, and panel chairman John, D’Arcy (CEO, Numark) said that consultations, with patients at the centre, must be at the heart of medicines supply now and in the future – a point picked up by the BPSA’s Katy Parsons who said: “Pharmacies will be very different in 10 years’ time, and this could see pharmacists engaging with patients in very different ways”. Innovation must be allowed to flourish, added the NPA’s Mike Holden, although we “must make sure that it is safe and appropriate for the patient, and pharmacists must be empowered to make clinical decisions”. Panellists agreed that as key members of the supply chain, counter assistant education was vital, and Mike Holden urged pharmacists to assess counter assistants’ skills on an ongoing basis – “so we won’t have another Which? report on our hands”, he said. Panellists also felt that pharmacy as a profession could take a proactive stance, and could actively engage in wider discussion about the future of profession, starting with undergraduates in the schools of pharmacy. Lindsey Gilpin said: “There are too many people with vested interests and that holds us back. We need to work together, recognising the workforce.” To achieve this, funding must be aligned to what we want to do, said the NPA’s Mike Holden. “Vested interests will always surface if you have blood, sweat and tears and Pound notes invested in a pharmacy, and you struggle to get a return on your investment.” From the audience, the PDA’s Mark Koziol added: “How do we empower pharmacists? Give them prescribing rights. That will open doors, open eyes and will motivate young pharmacists.”

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We’ve had a brilliant show. We made our investment back by 11am on the first day. Buyers are a lot wiser than they used to be so we made an effort to be very clear about message. It’s worked and our order book is packed. We’re very happy. Alpesh Shah, Director, Mobility2You

The Pharmacy Show is the best show of the year for our business. We took more than £200,000 of orders in the first day. We’ve also met new customers and generated some new leads. It’s a fantastic show. Paul Tobin, Head of Business Development, Waymade

We exhibited at the show for the first time to launch a new product, and it was the right decision. Our products have gone down well; we’ve agreed sales and developed some positive contacts. I’m confident that we will continue to reap the benefits after the show and we’ll certainly be back. Steven Graham, Owner, Clover 51

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PI63

PI61 NORSEMAN 4

DENWARD

PI71

PI67

PN31 DUDLEY PN27

PL31

PK53

PL45 PL43

2 5

PJ52

PHARMACLINIX

PK41

PHARMACY PARTNERS

SYMPROVE

PK55

ROCHE

NUMARK

PH77

PI69

260 seats

PI73 3 MEDIHOLDINGS

4.5

PHARMACY BUSINESS ACCELERATOR

4.5

PK51

PL41

PM43

PN41

METHAMEASURE

PJ61 INVERNESS

PL55 M&A PHARMACHEM PL53

HD MEDI 10

DAY LEWIS

PL51

3.5

2.5 3.5

PM50 PM52 3 4 PHARMANORD HAZLEWOODS

PM44

RAPEED

PL57

PN45

The delegates at the Pharmacy Show are a lot more engaging than at other shows. They’re keen to learn and have lots of questions. Being here is great for our brand awareness and also a good sounding board to run ideas about new training and tools past pharmacists. Bethan Hughes, Brand Manager, Chiesi

PM56 PM54 PHARMA NDC -MOBILITY

2.5

6.5

CRAWFORD PHARMA

KEYNOTE THEATRE

3 3.5

PN51

PK63 PK61 GUYS & ST THOMAS SHORELINE

2.5

5.5

We’ve had a really good show. We’ve exhibited for the first time to meet pharmacists and talk to them about how they are addressing the side effects of medication. The delegates are really engaged here and we’ve had a lot of interest. We’ll be coming back next year. Ellie Channell, Regional Account Manager, CCMed

PL68 PL67 PM60 PL61 PILL PHARMASLAVE MANAGER

PH87 PH85 NOTEMACHINE J&K HENDERSON PH81 PH83 MOORFIELDS HEALTHAID

MEDICRUIT

PM62 CLEMENT CLARK

PI81

3.5

Salus (UK) Ltd Santander Sasaki International Scientia Skills Sea-Band Shoreline Skins Sexual Health Smartcigs Special Products Spectrum Thea Pharmaceuticals Spilly Spoon Sterling Pharmaceuticals Sti Plastics Surgichem Swimseal International Symprove The Body Doctor The Co-operative Pharmacy The Pharmacy Consultancy The Specials Laboratory The Wellness Tree Group Ultra Pure Laboratories Vapestick Vapourlites Varga-Med Virginia Medical Supplies Vitry Vocalzone Throat Pastilles Wholesale Health Supplements Willach Yakira Eyewear

3.5

PK21 PF52 PC65 PB65 PG75 PI40 PC37 PG31 PD48 PM50 PM25 PK55 PA3 PM21 PL45 PM56 PE21 PM60 PL67 PF83 PF79 PD68 PG55 PJ51 PN17 PM20 PD53 PF21 PC51 PD11 PN45 PD65 PG21 PC11 PG23 PM26

2.5

One Lite PackagingXtra Parkinson's UK Pasante Healthcare pdtsolicitors Personal Products Perspi Guard Antiperspirants Pfizer PG Mutual Pharma Nord Pharmacist Support PharmaClinix Pharmacy Equipment Direct Pharmacy Medical Pharmacy Partners Pharma-Mobility Pharmarama International PharmaSlave PillManager PivoTell Pluggerz Polar Thermal Packaging Postive Cosmetics Pound International Premier Health Products Profoot Protect iT Quantum Pharmaceuticals Quest Vitamins RA Accountants Rapeed Design Shopfitters Readyspex Real Trading RIS Products Robotik Technology Royal Pharmaceutical Society

4.5

PD55 PL55 PN11 PM16 PG83 PL53 PC45 PI81 PG73 PI73 PE68 PE33 PB43 PB62 PI63 PH83 PF31 PJ55 PA13 PJ41 PM54 PH75 PG77 PB39 PC23 PH23 PC57 PI61 PH87 PE71 PA17 PL10 PH21 PL41 PB31 PD61

2.5

Love Your Skin M & A Pharmachem M Cubed Chartered Accountants Mack's Mane 'n Tail Meathameasure MedEpos MediCruit MediEstates MediHoldings Medilogic Medisca Mesmereyez Mobility2you Modi Plus Moorfields MTS Medication Technologies Mundays Natural Organics Nature's Dream NDC Neilmed Nekem Neo G Network Packaging - Airsac Nicolites No More Sweat Norseman Direct NoteMachine Nova Laboratories NRS Healthcare nSpire Health Ltd Nualtra Numark O'Keeffe's Company Omron

MAIN AISLE

PG11 PN31 PM24 PA39 PA29 PI15 PJ21 PC41 PB26 PF75 PG53 PG71 PC85 PK63 PB28 PM52 PM43 PE63 PH81 PI11 PH31 PE51 PM35 PE31 PH85 PD67 PJ49 PB57 PE11 PJ29 PK43 PF77 PG81 PF55 PD51 PB48

4.5

Dr Bee Dudley Durbin DX Group Epsom Salts Ethigen Eucerin Fleming Medical Fortuna Healthcare Galderma General Pharmaceutical Council Global Factories Grosvenor Consumer Products Guy's and St. Thomas' Hospital Manufacturing Unit Hager & Werken/Miradent Hazlewoods HD Medi Health Enterprises HealthAid Healthpoint Technologies Helix Health Hutchings Consultants Idis Pharma IPS Specials J & K Henderson Kestrel OPH Kinetic Enterprises Knights Fragrances Labcold LEC Medical Lexon Lightsign Lipotrim Litejoy Lloyds Bank Logixx Pharma

5.5

PE53 PC47 PE81 PE45 PH77 PB84 PD83 PH11 PH71 PC27 PI41 PH51 PE66 PG51 PC68 PG63 PF71 PC87 PJ61 PF1 PD73 PG13 PE43 PJ53 PM10 PB61 PM62 PH53 PE61 PM24 PN51 PE83 PD71 PN41 PK53 PD57

5.5

A. Vogel Abatron About Eyes Activa Healthcare AKB Pharmacy Sales Allied Pharmacies Almased UK Ambe Medical Group Ansons Solicitors Anyone 4 Tea ARX ATL Systems ATS - Accountants and Chemist4Sale Avicenna Baptt Shopfitters BetterYou BHR Pharmaceuticals BioCare Ltd Blue River Inverness BR Pharmaceuticals Braemar Finance Camrx Charles Russell Christie + Co Church & Dwight UK Ltd CitySprint Healthcare Clement Clarke International CN Creative Cover My Cast CPPE Crawford Healthcare Ltd CRE CSY Retail Systems Day Lewis Pharmacy Denward Manufacturing Ltd Dexsil - Vitasil

www.thepharmacyshow.co.uk

3.5

3 4 3

55 seats

CLINICAL THEATRE

ONLY STANDS IN WHITE ARE AVAILABLE 252 seats

ENTRANCE

2014 FLOOR PLAN

CALL GARRY OR ESTHER TO DISCUSS STAND OPTIONS 0207 348 4903 / 02476 719 684

EXHIBITOR NEWS

www.thepharmacyshow.co.uk

Alcohol dependence: is community pharmacy missing a trick?

Differentiate your business to survive, Pharmacy Show told

Beet It

Differentiating your offer is the key to business success, Numark director of commercial operations Raj Nutan told the audience in the Pharmacy Business Accelerator theatre at this year’s Pharmacy Show in Birmingham.

Word about the high profile published medical research findings on blood pressure reduction and performance boosting stamina impact has spread across the sporting world. Already used widely by international rugby teams, premiership soccer teams and elite European cycling teams, the shots are an important new extension to Sports Nutrition and Blood Pressure treatment ranges.

System-buy propositions are inherent to the success of companies like Boeing, said Mr Nutan, which do not just sell engines, they sell product reliability and aftercare to their customers. He said: “Look at your resources, your staff and their relationships with customers. If these can be used in a unique way, combined with a unique product offering that your customers want, you will move all your transactions to a system buy, and that is where the most value lies.”

Just by asking three questions, pharmacies can help reduce levels of problem drinking and improve customers’ health and quality of life, consultant pharmacist Professor Steve Bazire told the Pharmacy’s Show’s Clinical Theatre in a presentation on community pharmacy’s role in alcohol dependence.

Professor Bazire said: ”This is not an easy conversation to have”, but you will be helping to identify those people who might benefit from counselling or further therapeutic interventions. Even a reduction in alcohol consumption will improve health.

Steve Bazire

For more information visit www.Beet-it.com

At Denward we are proud of our history but we never stop in our quest to bring new and exciting products to market. These are always developed and sourced to help support UK pharmacies. Some of our latest’s innovations are as follows,

In a session entitled: Transform or be doomed! Practical tips to future-proof your pharmacy profits, he told pharmacists that their service strategy, their reputation and their staff skills were all factors that pharmacies should exploit in order to differentiate themselves from the competition.

• Easy to use, compliant and above all cost effective electronic controlled drug register. To find out more please visit www.pharmacyregisters.co.uk • Cost effective and fast fully electronic liquid dispensing. • Automated filling for MDS trays making this complicated and time consuming procedure simple and quick to do with minimal impact to your budget. • Compliant temperature mapping, calibration and monitoring equipment.

The Numark business expert advised pharmacists and staff in the audience that their aim should be to make every transaction a ‘system buy’. He explained that ‘system buys’ offer the highest value to the customer, and should yield the greatest benefit to the pharmacy.

Professor Bazire said that as a result of NHS reorganisation, the issue of alcohol misuse has fallen off the radar.

He explained that dispensing a generic medicine, without any other intervention, should be seen as a ‘commodity buy’. In a commodity buy, there is no added value or unique selling point.

He said that only half of GPs correctly identified alcohol dependence, despite its implication in around 8,000 deaths per year.

However, just by adding the wrap-around of pharmaceutical care, the commodity buy of the dispensed generic can become a ‘service buy’, which has more customer value, he says.

He said: “If you consider societal as well as physical harm, alcohol causes much more harm than ecstasy. It is a health time-bomb waiting to go off.”

Beet It is also available in 25cl organic beetroot juice format.

Heading into our 50th Year.

• How often do you have a drink containing alcohol?

• How often do you have six or more drinks on one occasion?

Beet It Sport and Organic shots – the natural source of dietary nitrate that has been setting the elite sports world alight.

Denward

Taken from the Alcohol Use Disorders Identification Test (AUDIT), the questions are: • How many drinks containing alcohol do you have on a typical day when you are drinking?

We offer all of the above products and services and many more pharmacy consumables all backed up by our time honoured customer service, support and technical expertise. To find out more please call us on 01245 492986 or visit www.pharmacy-equipment.co.uk

If a brand can be dispensed, the interaction becomes a ‘product buy’, and if service is added to this, it becomes a ‘system buy’ – which are particularly effective when the service wrap-around on offer is uniquely available from your pharmacy.

VISIT US AT STAND PK53

Real Trading LTD

Integrated Health and Social Care By Helen Liddell, Head of Medicines Management, Leeds South & East CCG and Committee Member for the Primary Care Pharmacists Association (PCPA) The Nicholson challenge means we need to deliver care in a more cost effective manner. With an increased elderly population and a greater burden of population with long term conditions the drive is to treat more patients out of hospital in settings closer to home. service utilisation by reducing the likelihood of their health deterioration. Computer programmes have been installed to pull out various patient data sets and profile the population –‘population predictive risk profiling’. Multidisciplinary teams discuss a patient case load identified from this system and look at care in a new way across health and adult social services. These teams include District Nurses, Community Matrons, Practice Nurses, GPs and Social Services. Pharmacists also attend team meetings when it is practical. Due to limited resource availability and timing it has not always been possible for all practices to be supported in this way, however, where they have it has proved a valuable experience and some significant interventions have been made.

One shift in policy direction is linking health and social care so that the patient becomes the centre of datasets and services that cross organisation boundaries. Patient treatment is thus intrinsically linked with how they live and whether they are able to take their medicines. Homecare and other patient support services are an essential component of Medicines Optimisation. This article looks at how Medicines Management Services have begun to link into this way of working, with pharmacists being integrated in the primary care health and social care teams giving greater potential for medicines interventions and patient benefit. At Leeds South and East CCG GP practices have been incentivised to identify patients who are at the highest risk of being admitted to hospital and to develop interventions across health and social care settings in order to prevent

Moorefields

Some patients identified through the profiling system were less suited to interventions than others, however medicines interventions were made in around 50% of patients identified and in some cases such as Mrs W below very significant medicines management input has been demonstrated: Mrs W was on 35 medicines. 15 interventions were suggested including: reviewing antipsychotic medicines to help control diabetes, stopping medicines where there was reason recorded (e.g. creams, hypnotics and vitamin and mineral supplements) rationalising treatment for pain and treatment for nausea - suggesting approaches to reduce number of medicines but taking account of medication history, suggesting thyroid test, trial stopping quinine in line with BNF recommendations, stopping sumatriptan as contraindicated in Ischaemic heart disease, checking inhaler technique and considering ACE Inhibitor for heart failure. She ended up on 21 medicines and felt considerably better after the changes had been made.

Ahead of the meeting the practice pharmacist looks up patient records for current medication, drug and clinical history. Suggestions for medicines optimisation are made that ensure harm is minimised and patient outcomes maximised. The pharmacist will discuss this at the multidisciplinary team meeting or if time does not permit attendance a list of interventions is supplied for the team to discuss From our experiences we have learnt that this predictive risk profiling system can be used more efficiently by medicines management teams when also targeting those having diseases associated with high medicines use. We have chosen COPD as our area of focus and this is in line with current CCG priorities. Identifying patients in this way has allowed an even greater number of interventions and outcomes to be realised across patients.

Thank you for visiting our stand at the Pharmacy Show 2013 and interest shown in our new product launched with the backing of E M PHARMA called KWITCIG. KWITCIG is a 4 step quit programmed designed for all smokers who wish to quit cigarettes without going cold turkey or using patches/spray or gum to STOP.

Pharma-Mobility New dexamethasone eye drop from Moorfields offers choice and value.

Since the show in September, Moorfields Pharmaceuticals has launched a single-dose preservative-free dexamethasone eye drop called Dropodex®, for the treatment of inflammatory conditions of the anterior segment of the eye. Asa Baudin, Marketing Manager for Moorfields Pharmaceuticals, says “the launch of Dropodex® brings not only choice, but high quality and great value to the marketplace. Dropodex® contains the active ingredient Dexamethasone phosphate, at a concentration of 0.1% w/v, in a single-unit dose format with no added preservatives. Dropodex® is part of a portfolio of ophthalmic licenced medicines from Moorfields Pharmaceuticals, a division of the renowned Moorfields Eye Hospital NHS Foundation Trust. If you would like to find out more about Dropodex, or any of our other licensed products or Ophthalmic Specials, please contact our Customer Service Team on +44 (0) 20 7684 9090 (option 1) or visit our website - www. moorfieldspharmaceuticals.co.uk

VISIT US AT STAND PH83

Quest Family owned independent company, Quest, used the opportunity to launch their brand new Biotix range to

the market. • Cran Biotix • Kidz Biotix • Lactase Biotix • Mega8 Biotix • Immune System Biotix • TumBiotix

Neil Dainty, Director at Quest commented, “It was great to be part of this year’s Pharmacy Show and meet so many new faces. We’re dedicated to supporting both pharmacies and pharmacists who play such a pivotal role within local communities and we’re looking forward to working even closer with the industry throughout 2014.” Boasting unrivalled quality control, Quest’s full product range now offers over 70 nutraceutical products, serviced from its three GMP sites, which are sold in 15 countries across the world.

VISIT US AT STAND PC51

IPS Specials IPS Specials is a state-ofthe-art cGMP, MHRA-licensed manufacturer of Specials with over 20,000 formulations, as well as supplying imported named-patient medicines & Special

Real Trading are UK distributors of a number of electronic cigarette brands, E-Lites, SKYCIG & SHISHaah.

products, Obtains.

Please visit us at the Pharmacy Show 2014 where we will showcase our innovative products.

At this year’s Pharmacy Show, IPS officially launched their new online ordering system which is designed with the busy pharmacist in mind.

Ethigen Ethigen was founded in July 2000 by pharmacist Nigel Kelly, to provide the market with a short line wholesaler offering a complete and rounded service in terms of pricing, delivery, efficiency, reliability and above all professional sales staff. We employ a team of highly motivated and skilled staff, with each member playing an essential role in the everyday success of our company. Ethigen is now one of the top five wholesalers in the UK supplying Generics, PIs, OTC, Dressings and Specials to retail community pharmacy. We have also successfully expanded into the international market in recent years. Please contact us on 08000 197100 or sales@ethigen.co.uk for more details. Industry veterans, Quest Vitamins, firmly established their presence in today’s pharmacy arena by exhibiting for the first time at this year’s Pharmacy Show.

VISIT US AT STAND PI15

Pharma-Mobility were delighted to exhibit at this year’s pharmacy show proving our continued commitment to the industry and allowing us a unique opportunity to engage directly with the profession. Pharma-Mobility introduced a new addon web service launched at this year’s show. We now offer a personalised link to your pharmacy’s website and, in conjunction with your IT provider, can create a unique URL allowing any registered pharmacy to put a link to Pharma-Mobility on their website. This service is completely free to new and current customers. Pharma-Mobility has over 15 years’ experience of sourcing and selling high quality mobility/living aid products. Our innovative service is dedicated to providing pharmacists with the tools they need to capitalise on the lucrative and rapidly expanding mobility and healthcare market, at no cost to your pharmacy. We can supply goods direct to your pharmacy or to your customer. To register your pharmacy visit http://www.pharma-mobility. co.uk/trade-pharmacies/register

VISIT US AT STAND PM56

Appia Healthcare

The product is clinically tested in the UK and we are currently working with the MHRA to ensure KWITCIG becomes a licensed product within the next 12 months.

VISIT US AT STAND PG21

As simple to use as Amazon, a full order history is available for the user, including historical (and current) orders placed by phone, fax and email as well as those placed online, giving the Pharmacist a complete integrated service. The ability to have multiple users on one account gives the pharmacy total control over who places orders. Added benefits include bespoke order pads and a tracking facility so you know when your order has been dispatched. Email myips@ipsspecials.com for more details or visit www. myipsspecials.com to register.

Mediecos Mediecos French Laboratory, is specialized in Lip and wrinkle treatments based on topical products able to optimise or replace professional aesthetic and dermatological treatments. Mediecos has been recently awarded: “GRAND PRIX 2009 of MEDICINE & INNOVATION” thanks to its Innovative instant lift and long lasting cream based on OXYGENOTHERAPY: ISOBOT OXYLIFT.

New to the UK, HemorRite is a clinically proven cryotherapy (cold treatment) medical device, to treat both internal and external haemorrhoids. Easy to use, non-messy and pregnancy safe. A simple 8-minute treatment can give immediate & soothing relief. Just place the HemorRite Cryotherapy Device in its case into the freezer for 2 hours, and then apply externally or internally, as needed. • All day comfort • Stops the pain, itch & burning • Reduces swelling • Prevents bleeding Using HemorRite may prevent surgery. HemorRite is available through your Powermed Plus representative, or call 01844 299374. www.hemorrite.co.uk

Pivotell Ltd Pivotell Automatic Medication Systems are used by many Local Authorities as one element of a care package, where an individual has difficulty with medication compliance and is unable, often due to confusion, to manage traditional medication delivery systems. Following the very successful West Midlands Pilot where Pharmacies were closely involved filling Pivotell Medication Systems for the West Midlands Strategic Health Authority, there has been strong interest from other regions wanting to do the same. We are looking for pharmacy involvement nationwide. We have an expanding list of pharmacies able to provide this service which we then make available to Local Authorities, the NHS and other care providers. If you would be happy to be added to this list please let us know and we can then include your details. Pivotell Ltd. P.O.Box 108, Saffron Walden, CB11 4WX Tel: 01799 550979 e-mail: office@pivotell.co.uk

VISIT US AT STAND PF83

Yakira Following a great response in 2012 Yakira Eyewear exhibited again at The Pharmacy Show 2013. Showcasing our latest modern and fresh eyewear designs including our new matching merchandising stands. We’ve also recently introduced new lines across reading glasses, sunglasses and our accessories ranges. Yakira Eyewear is one of the UK and Europe’s leading suppliers of high quality reading glasses, sunglasses, and sports eyewear, display stands and eyewear accessories. Supplying independent and major retailers, Yakira Eyewear has built up an enviable reputation for exceptional customer care, complete professionalism and an innovative product range which offers superb value for money to retailers throughout the UK, Eire and Mainland Europe. www.yakiraeyewear.com

VISIT US AT STAND PJ23

10 EXHIBITOR NEWS

Sante Verte After spending 20 years in France, my personal experience had brought me to thinking that the French pharmacy market was quite different to the UK, in such that it had been more inclined to welcoming natural plant based remedies over the years. Our first experience at the Pharmacy Show was decisive for us. We were pleased to welcome people on our stand and happy to find that as a natural food supplement company, there is room for opportunity in the UK pharmacies. At Santé Verte Laboratoires, we believe that our high quality formulas along side with our desire to provide the UK pharmacists with strong educational support will lead us, with some time, to implementing our range into a selection of good pharmacies around the UK. The Santé Verte adventure has only just begun, for the joy of its customers and consumers! Keep in touch, visit our website: www.sante-verte.co.uk Tel: 0808 141 2233 Email: orders@wisofnature.com

Almased

EXHIBITOR NEWS 11

Polar Thermal Packaging Our products include insulated transport packaging for blood products, vaccines, pharmaceuticals, fine chemicals and many other specialist applications. Our clients include, National Blood Service, M&S, Pfizer, GSK, Exel Global Logistics, Astra Zeneca, DHL as well as the MOD & NHS. Our product range covers small payloads of 10 vaccines, to a complete global shipper holding 1200 vaccines between 2-8°C for over 5 days. We specialise in the design and manufacture of bespoke products tailored exclusively to meet our clients’ needs. Polartherm™ is a unique triple layer insulation developed from the NASA space programme. It comprises an inner reflective layer, a hollow fill fibre filler and a robust woven PVC (optionally fireproof) outer. It is lightweight, robust, hygienic and easily cleaned and complies with UK and US food safety requirements. Independent trials have been conducted by Cambridge Refrigeration Technology Ltd which proves that Polartherm™ has the best thermal insulating properties in its class.

VISIT US AT STAND PD68

Laurelle

Almased® is a weight-loss powder made from natural high-quality fermented soya, skim milk yogurt powder and enzyme-rich honey. It contains all important nutrients the body needs, essential amino acids and enzymes for easy digestion. ®

Almased® is gluten-free and contains no added sugars, preservatives, artificial, flavours or fillers. Almased® uses a clinically tested formula and can be used by virtually anybody and is suitable for Diabetics. Almased® is the Number 1 weight-loss product in Germany and is scientifically proven to benefit your customers in a variety of health related ways: Clinical Results: • Retains muscle mass while burning fat • Almased® will boost the metabolism • Safe and effective for Diabetics as it keeps blood sugar and insulin levels balanced • Improves satiety hormones leptin and ghrelin • Lowers LDL-cholesterol and tri-glyceride levels, raises HDL-cholesterol and lowers blood pressure • Superb sports nutrition: builds more muscle while losing more fat

Laurelle London Ltd. is a young, exciting and innovative company, we have been involved with the manufacture of bespoke perfumes for a number of years and have recently moved into celebrity and licensing partnerships. We distribute our Laurelle range globally and we have links and coverage via online stores, retail outlets and television channels. As our business in the UK and overseas continues to diversify we would like to develop a relationship with your pharmacy to supply quality perfume products at affordable prices. We have several product ranges to consider for small retail stores with varying amounts of shelf space and would like to discuss with you. Please feel free to call or email our office for more information on: Tel: 0845 621 0045 or Email: enquiries@laurelle.co.uk

MediEstates Having been established from our success within the healthcare sector, MediEstates Pharmacy offers a confidential service to clients.

VISIT US AT STAND PD83

London based Mach4 Pharma Systems is one of the leading German manufacturer in Pharmaceutical Automation, Storage & Dispensing Systems for Hospitals, Prisons, Care Homes and Mental Health Units. With almost 300 employees worldwide and experience covering markets as diverse as Europe, South America, the Middle and Far East, here, ‘Vorsprung durch Technik’ is not only unique to technology, it is equally distinctive to the entire concept of versatility and modularity, speed, security, protocol and compatibility. Each system is tailored to suit your exact pre-requisite, suitable to any building requirement you might have, as it comes in all shapes and sizes from square to U or L shaped unlike many other manufacturers who are restricted in size, height and shape. The modular system structure allows the robot to grow with your demands, without your having to replace it with a larger one, in years to come. Upgrade packages ensure you have the latest technology at all times.

Providing a market valuation free of charge and with no fees until successful completion, by allowing our experienced team to handle your pharmacy transaction, it will result in a smooth stress free process for you. We offer a holistic approach, from our initial meeting offering advice on maximising your profits and sale price right through to completion, liaising with all relevant parties ensuring satisfactory progress. Working with MediEstates, you will be negotiating your transaction with a conscientious and confidential team, along with the support of MediFinancial, to ensure buyers have the finance available for the purchase of a pharmacy. MediFinancial offers independent, impartial and expert advice tailored to Pharmacists and explores whole market healthcare lenders on the pharmacy buyer’s behalf in order to secure the most competitive financial arrangement and rates by utilising our long term relationships with specialist healthcare lenders, which may not be accessible by going direct.

VISIT US AT STAND PG73

Medepos

Please contact us on 01543 417 921 to discuss your automation needs.

Running your business is a touch easier with Medepos, with have worked with industry players to create a point of sale application and stock control package that is designed to improve efficiency at the touch of a button.

READ THE LATEST SHOW NEWS AT WWW.THEPHARMACYSHOW.CO.UK

Our years of experience enable you provide excellent customer service whilst giving you the much needed information to improve customer retention and profitability, With epos systems from £2400 + vat and NO monthly charges we have a solution to fit all needs

VISIT US AT STAND PC45

ReadySpex and Vapourlite Having attended the Pharmacy Show 2013, Dee Set is excited to continue to push our new Enhanced Range offer of Health & Beauty front shop product to the independent pharmacy sector.

Through our buying power of working with the major multiples, Dee Set are able to present a compelling product offer of 300+ branded SKUs at buy prices and RRPs competitive to the larger chains. Dee Set are also a recognised merchandising provider having provided services for top brands and working closely with retailer’s to provide the very best service. Dee Set has an 1800 strong merchandiser force we can put to the field with a capability of flexing a further 500 merchandisers for store refit activity. Recently, Dee Set has also begun providing bespoke equipment solutions to the retail sector increasing our store development capability and consolidating our services for a one cost solution.

Medisca Medisca is an industry leader in the repackaging and distribution of pharmaceutical compounding supplies. We are committed to providing the highest quality Fine Chemicals and Active Pharmaceutical Ingredients (APIs), Bases, Devices, Equipment, Oils, Flavors and Colorings. We are dedicated to meeting the highest customer service standards for clients located across North and South America, Australia and Asia.

ReadySpex - www.readyspex.co.uk Peer Ltd - www.peerltd.com ReadySpex glasses were eagerly examined as new accounts were opened by Peer ltd. The new wooden carousels coupled with the fashionable £4.99 glasses were the show stopper. Vapourlite E cigarettes are the established brand leader in pharmacy already stocked by more than 2000 independents. The strong brand presence drives customers to pharmacies looking for their brand of choice. Don’t delay, the European parliament has spoken, Stock Vapourlite today!

VISIT US AT STANDS PD63 & PD65

Methameasure Do you Dispense Methadone? MethaMeasure are the largest supplier of automated methadone dispensing machines within the UK. We offer fast, accurate and safe dispensing technology backed up with first rate service and support. Our Systems offer the following features and benefits: • MethaMeasure can automatically produce labels for individual doses • Automatic CD Register creation, electronic or paper • Fingerprint recognition and photographs for patient ID to enhance patient safety • Fast, Safe Accurate and Reliable Dispensing pumps • Same day or next business day call outs • All this for £199 a month.

MEDISCA Network Inc. is dedicated to providing Compounding Pharmacists the highest quality accredited practice-based activities in basic and specialty pharmacy compounding. In addition, our Technical Support Services Department consists of seasoned academics and highly skilled practicing professionals, whose common goal is to consult and assist on customized formulas to meet patient specific needs.

Whether you are a community Pharmacy, Prison, dispensing clinic or any organisation that dispenses Methadone we can help you save time and cut staff and bottle costs. Call us on 0800 027 0671 to arrange a no obligation free trial of our system complete with free installation and free training.

VISIT US AT STAND PE33

Personal Products

Packaging Xtras

At Personal Products we aim to provide our customers with quality Personal Care Items, Travel Toiletries and Products & Hotel Supplies – all competitively priced and efficiently delivered to your door!

We would welcome the opportunity to establish a presence in your pharmacy as we feel our uniquely designed perfumes offer quality and exceptional value.

Website: www.almased.co.uk Orders: Available through Skills in Healthcare

Mach4

Deeset

Many Thanks for visiting our stand at the NEC Pharmacy Show. PackagingXtra has been launched through both MCS Wholesale and MTS Trading joining forces who both have successfully served their respective customers for a number of years. As a unified force with an integrated supply chain, we will continue to offer high quality products at competitive pricing. We believe we offer a fresh approach to the market. Our experience, heritage, product expertise and passion for excellent customer service are vital as we continue to assist and serve our customers. Our new brochure includes everything you would expect to see from us plus our new range of clothing. Our new and improved website will be part of the rebrand and will offer customers more flexibility, simplicity and functionality as an alternative to our customer services team who remain dedicated to serving you. All of our telephone numbers remain the same.

VISIT US AT STAND PF52

AFEX AFEX is a leading global payment and risk management specialist that has pioneered personalised foreign exchange since 1979, and is now a trusted partner to more than 17,000 corporate and private clients around the world. AFEX offer a level of tailored personal service and customised solutions unmatched in the global payment industry, treating all clients individually to ensure they understand their requirements for sending money overseas. Whether that means quick and efficient payment systems, reduced transaction times, buying at specific target exchange rates 24 hours a day or securing rates in advance of payment dates, their clients can rely on them to make the process seamless and cost-effective. AFEX are one of the world’s largest providers of independent foreign exchange solutions with expertise across the United States, Australia, Europe, and a growing presence in the Middle East and Asia. To find out more, please contact AFEX on: +44 (0)207 004 3939 or visit afex.com.

VISIT US AT STAND PL53

Personal Products is the nation’s leading distributor of Travel Size Toiletries, PVC Bags, Bespoke Toiletry Bags, Patient Packs, Sachets and Toiletry Essentials to pharmacies, hospitals, prisons, corporates and more. We are a UK based company wholesaling to the wholesaler! Supplying branded FMCG personal care products, health and beauty and hotel supplies to a variety of industries including NHS, Prisons, Pharmacies, Corporates, Hotels and Wholesalers across the UK and internationally. Making over 20,000 deliveries a month and with over 10,000 personal care products stocked and offered throughout our user friendly website, including Baby Care, Bath & Shower, Dental Care, Skin Care, Seasonal Personal Care Goods, Perfumes & Fragrances and many more. Our website www.personalproducts4u.co.uk is focused on supplying best-selling brands at the click of a button or tap of a smart phone.

VISIT US AT STAND PI40

Vapourize

our products.

Vapour Labs wants to thank everyone who greeted us at this year’s Pharmacy Show. As producers of UK made E Liquid for electronic cigarettes, this year’s show has demonstrated the overwhelming demand for

At present, we have 15 core flavours, ranging from Black Cherry to Gin and Tonic. Customers can even choose between 5 nicotine strengths, ranging from 0% to 2.4%. As the industry grows consumers are beginning to realise the real benefits of UK made E Liquid and because Vapour Labs has the capacity to produce a million bottles a month, we are delighted to be able to meet this demand. On the day, we created a ‘Tasting Station’ so everyone could experience our products and we were thrilled to hear such positive feedback. One gentleman couldn’t believe how great the Vapour Labs Virginia Tobacco was, quoting ‘it was the best he’d ever tried!’

Special Products

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Special Products Limited (SPL) sources and supplies a range of high quality, UK batch manufactured unlicensed medicines for patients with special clinical requirements that licensed medicines cannot meet. Although not restricted to particular disease areas or patient groups, we are well represented in the therapeutic areas of Central Nervous System, Inborn Errors of Metabolism, and the neonatal and paediatric patient groups. Our high quality batch manufactured unlicensed medicines are delivered with Certificates of Analysis and are supported by stability data and backed by validated and extended shelf lives. Datasheets are supplied on a request basis, and through our medical information service all enquiries are dealt in a professional and timely manner. Some of our products are supplied with secondary and tertiary packaging which includes cartons, labels and a patient information leaflet. Should you require any further information please contact our Customer Services Team who are on hand to assist.

VISIT US AT STAND PK10

Pharmacy Medical We hope you all enjoyed the Pharmacy show as much as we did. It was great to see old customers again and to welcome the new ones we met there. We had many really positive comments and interesting suggestions that we will look at incorporating into our products in the future. It is our continued aim to provide the best price products which are in stock for immediate delivery. Keep a look out on our web site for some fantastic new product lines which will be available in the coming months. It’s a very exciting time for us all here at Pharmacy Medical, we’re really looking forward to the coming year and all the fantastic opportunities it will bring. Thanks again for all your support and hope you have a good year too.

VISIT US AT STAND PM21

Superdragon Superdragon are manufacturers and multiple patent holders of the Modern Electronic Cigarette. Superdragon are 6 x Gold Awards Winners in the category of health and innovation and support the MHRA announcement to regulate Electronic Cigarettes and our application is already in process. We are Brand Creation Specialists so talk to us about potential partnerships in this area and also how we can help your own brand grow.

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Perspi Guard

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The show is not over… contact us and we will extend the offers given at the 2013 Pharmacy Show. We all sweat, but excessive sweating and problem body odour affects around 40% of the population and most current antiperspirants are frankly useless and are unable to provide adequate protection. Perspi Guard is different. It is an extremely effective, yet remarkably mild, maximum strength liquid antiperspirant that is applied just once or twice per week for complete protection. Can be used on underarms hands and feet and it is so effective we offer a money back guarantee for your customers, should they not be happy with the results. We also manufacture aluminium and alcohol free antiperspirants, antibacterial body washes, natural deodorants and disposable sweat liners. If you’re an importer we can offer you full exclusivity for your country and excellent margins just as we have done in 30+ territories across the world. Please link to www.Perspi-Guard.com

VISIT US AT STAND PC37

Vapestick Vapestick is one of the UK’s leading brands for high quality and stylish Electronic Cigarettes and Refill Accessories. Offering a wide range of disposable and rechargeable models, in classic, black or chrome designs, and 6 flavours across 4 different nicotine strengths, the VAPESTICK brand has quickly become popular with both retailers and smokers, including many of the A-list celebrity set. As well as E-Cigarettes, VAPESTICK also offers E-Cigars and V-Shisha (0% nicotine) products. VAPESTICK is a founding board member of ECITA and must therefore always adhere to strict quality guidelines on e-liquid and product testing, as well as electrical component safety. VAPESTICK is stocked by thousands of UK Pharmacies, including; Harrods, Tesco, Manor, Avicenna & Albapharm members. Retail prices range from £5.99 to £44.99, with up to 40% margin for retailers, who quickly become the ‘destination choice’ for customers’ ongoing supplies. Striking counter display and POS materials available on request. www.vapestick.co.uk

VISIT US AT STAND PB41

READ THE LATEST SHOW NEWS AT WWW.THEPHARMACYSHOW.CO.UK

save the dates WE HOPE TO SEE YOU NEXT YEAR 5TH & 6TH OCTOBER 2014

Non C

JOB L

What we do

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We manufacture bespoke sterile and non-sterile unlicensed medicines. From community/retail pharmacy, hospital pharmacy, doctors, wholesalers, to veterinary practices… essentially we are able to support all customers who require the expertise of a specials manufacturer. And because we’re the longest established specials manufacturer within the UK, we have more than 70,000 product formulations on file and the list is growing daily. So we’re confident we can provide you with whatever your patients may need, be that: oral liquids, creams, ointments, lotions, capsules, solid doses, eyedrops, suppositories, pessaries, powder sachets, injections, nebuliser solutions, reefers, nasal and ear drops, enemas… you get the idea!.

“We combine market leading technology with traditional pharmaceutical manufacturing methods at our MHRA approved facilities, to ensure that the half a million products we supply each year are consistently made to the highest standards of quality and efficacy for your patients.”

Call 0800 952 1010 or visit www.bcm-specials.co.uk

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