TRAINING AGENDA
01 02 03 04 05
What is Salesforce NPSP Salesforce the CRM, how it has been geared to nonprofits, and terminology you are likely to hear
General Salesforce Navigation Login, your home screen, and how to move your way around the CRM
Salesforce Relationships How do we think about contacts, accounts, opportunities and more
Working with Contacts What can be tracked, reported on, connected and more
Salesforce Donations and Campaigns
A quick look and walk through of a donation record and the basics of campaigns
How to get the most out of this webinar 1. Open your Salesforce home screen and follow along! 2. Use either the Chat or Questions functionality in GoToWebinar to connect with me during the training.