How Segmenting Your List Can Increase Engagement and Charitable Giving

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HOW DO YOU SEGMENT A GROUP OF 1 SUPPORTERS?

CATEGORIES: Giving History This is the single marker that every organization should be segmenting for. Include gift date and amount.

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Event Attendance

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Relationships to your organization

Consider tracking attendees as well as noshows. Customize your thank-you messages.

Knowing who does what is key to personalizing your communications.

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Demographic info Should you track things like age, gender, geographic location, income level, marriage status, and the like? Sure!

Behaviour Segmenting by behaviour is a terrific way to target a very specific audience.

Preferred Communication Method One version of the golden rule is to communicate with supporters the way they communicate with you.

Interests Keep engagement up and reduce the # of unsubscribes.


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