19 Health Edition by Coaching Life

ISSUE NINETEEN/MAR 2019

$15.00 RRP (inc GST)

YOUR SPIRITUAL DICTIONARY, HEALTH OPPORTUNITIES, MEDICAL COACHING PATIENT ENGAGEMENT, RESULTS BASED GOALS FOR KIDS, ADHD STRATEGIES

“Coaching is the Language of Change”

“Մարզիչը փոփոխության լեզուն է”

‫التدريب هو لغة التغيير‬ "Le coaching est la langue du changement" “El coaching es el lenguaje del cambio”

“Jiàoliàn shì biàngé de yǔyán” “Коучинг - это язык перемен” “Hyfforddiant yw iaith Newid” “Coaching is de taal van verandering” “Trejnado estas la lingvo de Ŝanĝo” "I kathodígisi eínai i glóssa tis Allagís" कोच िंग ेंज की भाषा है

`Kōchingu wa henka no gengodesu'

Stewart Fleming

FROM THE EDITOR It’s been said that laughter is the best medicine, but I think I ‘d prefer to add a shot of anti-biotics to be on the safe side. Our health system can now deal with the poxiest of illnesses, gruesomely complex accidents and even minor cases of death. Unfortunately, this puts a huge strain on the medical professionals who administer these modern miracles. This edition looks at coaching in the Health sector, whether it is coaching young doctors for the resilience they need or strategies for dealing with sick patients from Cancer to ADHD. There are now specialist coaches for many of the more common morbidities such as Colon, Prostate and Breast Cancer with the Cancer Coaching Australia leading the way down under. We must also look after our own health. I often tell my clients that if they don’t put their own health first, then it actually doesn’t matter what is first. You cannot help anyone else if you are not fit for the duty. This goes for us coaches as well. Whether we are standing on the field or working in an office, we need to be able to give our attention, focus and best questions to our clients. When we are tired or distracted, it is too easy to let the little signs of trouble slip by.

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While it is true that on a long enough timeline, everyone’s survival rate drops to zero, we still want to make every day we have above ground count.

COACHINGLIFE

If you let your health suffer through poor attention to detail or negligence, then you are offering your clients a poor version of the coach you could be. Don’t let me fool you. I am not a paragon of health, nutrition and exercise. Just like you, I do what I can, when I can and push to do better week to week. We are only human but understanding that our health affects our coaching is important to the results we can achieve for ourselves and our clients. Enjoy your health while you have it, accept the troubles you have as challenges rather than excuses and keep being the best for you clients. I am proud of you and the work you do. Until we meet again, Happy Coaching.

Stewart Fleming Editor

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Cover Image courtesy verveportraits.com.au

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LEADERSHIP RESILIENCE RETREAT 25-26 MARCH 2019 (7AM-3PM) | Gold Coast, QLD

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The resilience retreat is an opportunity to take time out as we consider: What are the real issues for my team / business / organisation? What does our culture look like right now? What are my personal leadership goals for 2019? What sort of leader do people perceive me to be? How do I want to be perceived? How do I become the future version of my REGISTER NOW leadership self NOW?

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Your resilient leadership framework and plan for 2019 ID your own barriers and challenges to building a resilient team 1:1 coaching and strategy support in key areas specific to you Undertake a comprehensive culture mapping exercise to engage your team in the process (prior to workshop) Undertake leadership EQ assessment and gain pivotal insight into how other experience you as a leader Personal resilience review; plotting, planning and preparing for a breakthrough in personal resilience and organisational outcome this year

WHO IS THE CULTURES OF EXCELLENCE RESILIENCE RETREAT FOR? Calling all leaders who recognise the value resilience Leaders who are aware that set reflection which leads to action is what creates outcomes Executive, C-Suite and senior line level managers

Actual and aspiring leaders who are ready to break through their own barriers High-level critical thinkers who are committed to being the best and getting the best out of their teams now HR, OD and L&D professionals who recruit and train workforces who are engaged, energised and ALIVE

STRENGTHENING THE MENTAL HEALTH OF ENTREPRENEURS While I may have a few decades of experience as a business coach, I’m not qualified in the area of mental health. That said, I’ve learned a bit about some of the triggers and as coaches we can do much to help our small business clients avoid a potentially damaging state of mind. We just need to be fully aware of our limitations. “There is no health, without mental health” So said the World Health Organisation in their 2001 World Health Report and who can disagree with that? They go on to say:

“Mental health enables individuals to function well in life and at work. It is the foundation of wellbeing in both individuals and in the community, and is vital for success in the workplace.”

So how widespread is this issue within the small business sector? Good question. In truth the jury is out on that one as the full extent has yet to be totally exposed. But the signs are not good. While Canada arguably leads the way, in terms of support and resources, Australia does not lag far behind. We have a number of programs and organisations working on improving understanding and developing avenues of support. In 2016, while heading up Flying Solo, I was fortunate to participate (albeit in a miniscule way) to a project run by Heads Up, an initiative of beyondblue and the Mentally Healthy Workplace Alliance. Later the same year, I took part in a roundtable discussion conducted by the Australian Tax Office regarding their innovative program of support for small business owners struggling with mental health issues. So yes, our nation is firmly on the case. As coaches, we should champion the cause too. www.coachinglife. com.au

Be hyper-vigilant In our role, we often get to see and hear things that may be shielded or downright hidden from others. Thanks to the growing wellbeing research within the small business sector, we know that signs problems may be waiting around the next corner are many and varied. As coaches we need to be on the lookout. Perhaps you have a client who is working extraordinarily long hours to get the business off the ground, or continually responding to emails and messages at the cost of ‘down time’. This blurring of the boundaries between work and home can start innocently but unchecked quickly spirals into a situation that can impact friendships and relationships. Many business owners feel alone and isolated, often having no-one to turn to who ‘understands’ the demands of running a small business. Hopefully that’s a gap you’re firmly plugging already. If not, is it time to suggest joining some meetup groups or networking organisations. Page 8

There’s little better than a table of like-minded people to settle a worried mind. Cash flow and other financial issues; chasing payments and constantly prospecting for new work all take their toll. Add to these the demands of administrative and government regulations, staffing problems and so on and it’s not hard to see where overwhelm grows and mental health is under threat. Further specific symptoms we need to be alert to include: ● Hearing that our client is increasingly struggling to concentrate on tasks ● Signs of a growing sensitivity to frustration ● Repeated references to fatigue and lack of energy ● Talk of emotional outbursts and anger episodes ● A growing reliance on alcohol ● A tendency to avoid decision-making ● A withdrawal from social interactions

“Houston, we have a problem.” Now what? Caught early and with sufficient discussion and strategising, our coaching work should contribute to a noticeable easing of many of these challenges. Page 7

However, if such is not the case and unless you are qualified and proficient working in this space, this is the time to speak up to your client and clearly establish the boundaries of your expertise. In a couple of instances in my work, I have recommended to clients that as a ‘priority assignment’ a review of this section of the Heads Up website be undertaken. In subsequent conversations this created a valuable discussion topic that led to positive action. I maintained my role and opened the door to more fitting support. Other resources to better understand this topic and help guide your clients are:

•

The Heads Up website - www.headsup.org.au

•

The work of Mental Health advocates, Leanne Faulkner and Sharon Chisholm The research from Super Friend and this section of Flying Solo.

•

Robert Gerrish is the founder of Flying Solo and author of the new bestseller, The 1-Minute Commute published in mid-2018 by Pan Macmillan. He works one-on-one with a small group of independents, presents at conferences and events and hosts the Rekindle podcast. Read more of his work at www.robertgerrish.com

Reflecting Back & Looking Forward Celebrating Two Decades of Professional Coaching This year marks the 20th anniversary of the International Coach Federation’s Australasia Charter Chapter, and it is remarkable just how far the coaching profession has come. In 1999, coaching was a profession in its infancy, with few practitioners, no commonly accepted standards and a very limited evidence base.

and systems theories, peak performance and neuroscience, amongst many others.

Professions need standards. The International Coach Federation has played a central role in setting these standards worldwide. The ICF’s Code of Ethics sets the ground rules for ethical coaching practice, and its Core Twenty years on, the coaching Competencies deliver a profession is thriving. It’s a key framework for coaching tool to helping managers and excellence. The ICF’s Coaching leaders reach their full potential, Credentials – Associate, with dedicated budgets and Professional and Master Certified coaching programs. Organisations, Coach – are the most widely the large and the small, are recognised and respected set of leveraging the full range of coaching certifications in the coaching modalities: external world. When organisations engage professional coaches, internal coaches, an ICF credential sets the coaches, team coaches and benchmark. leaders using coaching skills. The Australasia Charter Chapter In society at large, we’re seeing has in excess of 1,600 members, coaching become commonplace in including almost 700 credentialed many areas, just some of which coaches, and is building powerful include wellbeing, third age, partnerships in the market, such ADHD, real estate, family as with the Australian Human business, entrepreneurs, health, Resources Institute, which has education, career and life incorporated the ICF’s Code of coaching. Ethics and coaching Core Competencies into its HR Why has this happened? First off, Certification program. we’ve seen an explosion in the volume of research on coaching’s So, what lies ahead? We expect to effectiveness. The profession now see professional coaching to rests on a proven evidence base continue to thrive, with rapid including goal theory, positive growth in the number of internal psychology, cognitive behavioural coaching practitioners, increasing

demand for team coaches, and more and more leaders leveraging coaching skills in their work. Technology is starting to both disrupt and enable the profession, with a growing number of coaching platforms, as well as the early emergence of artificial intelligence in the coaching field. The coaching profession has never been in a healthier position and, as it enters its third decade, the International Coach Federation’s Australasia Charter Chapter is committed to continuing to support the growth of coaching, for its members, the broader coaching industry, and society overall. If you are interested in joining the ICF, you can find out more information at coachfederation.org/join-icf Find an ICF Credentialed Coach at coachfederation.org/find-a-coach Revel Gordon PCC is the Acting Head of External Stakeholder Engagement at the International Coach Federation, Australasia Charter Chapter.

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COACHING

A career in Medicine is a long road, and in 2019 itâ&#x20AC;&#x2122;s arguably even longer thanks to significant changes in the medical landscape. When it comes to navigating obstacles and opportunities that arise throughout their careers, it's little wonder Doctors are seeking advice from Coaches who can guide them through their personal challenges and set them on a strategic path to success. As Career Advisor for the Australian Medical Association (AMA), I see the quagmire that is the prevocational training environment first hand.

Broadly put, a demanding university degree is followed by entry into the public hospital system until the doctor selects from a wide and diverse array of career options. Here young doctors undertake continuous learning and professional development whilst working long hours. Once they decide on a pathway (and plan B), they commit themselves to attaining the roles that will open the door to the next phase - specialty training. These courses involve a further 3-10 years of rigorous study before fellowship status is attained.

Medicine has changed drastically over the past few decades, not only in terms of treatment options for patients, health care practices and technology, but also for the people who are working in the health sector. In the lucrative world of universities, an increased number of medical students is welcomed, resulting in growing numbers of highly educated and trained new professionals entering the employment market.

It’s also worth considering that over 50% of graduates are women and there are increasing numbers of international medical graduates seeking to practice in Australia. Many doctors I speak with say they feel the pressure of achieving their goals in this highly competitive environment. Junior doctors in particular, are only too aware of the competitive environment they have entered and are looking for guidance as to how to differentiate themselves from the others in their large cohort. Determined to progress to the next role that will shore up their chance of gaining entry onto a specialty training program that offers a very limited number of places each year, they juggle demanding work, research projects, masters and PhD degrees, in addition to their own wellbeing and social life. Throughout these years as intern then registrar, doctors are constantly developing their professional skills along with clinical knowledge and technical skill sets. Working with people from all walks of life involves sophisticated communication and interpersonal skills – with patients and their families as well as multidisciplinary health professionals.

It’s also expected that doctors provide teaching to the juniors following behind them, adding an additional skill to their toolkit. Additionally, the undertaking of clinical research is a prerequisite to some medical specialty training programs, adding further to the demands of this career.

This can come about for an innumerable number of reasons including change of interest areas, the appearance of new opportunities, changed personal circumstances including health and living location and dissatisfaction. New technologies are also opening up new fields such as e-health, med tech, digital health. There is an increasing number of doctors exploring the possibilities that exist for people who possess clinical knowledge and experience, well-developed professional skills and a desire to deter from the more traditional pathways.

The achievements that I see catalogued in the CVs that are sent to me never cease to impress. Once the goal fellowship of is attained, a wide range of new opportunities is presented for those who wish to pursue other activities in addition to clinical practice.

They are discovering the many varied career options, including • • • • • •

Medical Advisor roles for medico-legal, Education, Technology, Devices, Insurance and Pharmaceutical interests within public sector and corporate entities.

I am regularly approached by Staff Specialists, department heads, executive managers and research academics, eager to pursue further learning, teaching and professional goals. However, becoming a consultant in private and/or public practice is not for everyone and often the goals set down in high school undertake shifts between medical school and the steps taken toward those goals.

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Page 12

There are many factors contributing to the need for coaching services for doctors and many areas where coaches can lend their expertise to assisting this group of professionals.

If you would like to become a coach, here are 3 tips for immediate success: 1.

Learn about the industry & medical training pathways

Here are 6 ways Career Coaches can help Doctors:

Empathise with the concerns of clients so you can support they through stressful processes

Understand selection processes so you can provide advice that will contribute to the doctorsâ&#x20AC;&#x2122; successful results.

Formulate career plans including Plan B and Plan C

Polish application documents to get a seat at interview

Identify and articulate strengths and achievements they may have overlooked

Develop interview confidence

Guide return to work or career change out of Medicine

Reinforce the need to maintain personal interests alongside career interests.

As the Career Advisor for the Australian Medical Association, Anita Fletcher provides support and coaching to doctors across Australia. Anitaâ&#x20AC;&#x2122;s comprehensive understanding of the many facets of succeeding as a doctor in the Australian medical landscape enables her to work closely with doctors to help them achieve their career goals. This includes building communication skills to approach critical interviews with confidence. Her role involves public speaking for medical conferences, facilitating educational workshops within the workplace and authoring online learning modules.

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YOUR SPIRITUAL DICTIONARY

We all know words are powerful.

Yet, we somehow seem to err when it comes to the word choices we make.

They elevate our business, relationships and life to an unfathomable degree. Words literally make or break everything we set out to do. They play a huge role in how we write the stories of our lives.

It stops us from being positive, open and expressive.

When you use words that are uplifting, encouraging and respectful, you honour and serve yourself first. By re-patterning your inner communication, you can also share this beautiful gift of words with others. So how do you design your personal Dictionary? Take a notebook and start with a few simple words/phrases you use every day and provide new meaning to them. Do this by giving conscious thought and interpretation to each word, not just the statement in its entirety.

Unless of course, you create your own Spiritual Dictionary.

The word “morning” is a testament that you are blessed to wake up to see another sunrise, another day. Let that feeling sink in. And the word “good.” You are manifesting pure goodness onto yourself and others. How does this sit with you? This simple phrase no longer serves as a mere greeting or thoughtless gesture. You give rise to the magnitude of how much soul each word brings.

Take “thank you.” “Thank” itself symbolizes gratitude, and “you” is a direct celebration of Being. You are honouring someone in the most genuine way. For example, take the greeting “Good Morning.” When you say it, you don’t typically give it much importance. But it has a lot of essence. Now, say it with presence of mind, conscious thought and internalize what you are expressing. Page 15

As you break up words and give them power, do it with intention, deep connection and genuine eyecontact. By using meaningful words and giving “spirit” to what you are conveying, you enhance conversations, interactions and engagements.

Use words like these through the day and ask yourself, do you like the sound of what you say? Does it make you feel good? How about the people around you? Does it empower you and your environment? Are you using words to create a living dream, your own Zen world, a home that feels like paradise and relationships that are so bonded they breathe love, acceptance, affection and unconditional support? Start with a few words/phrases each day and note them down. Introduce words you are comfortable with at first. They should feel authentic and become your everyday way of communicating.

As you get more engrossed with this process, deliberately introduce new words into your dictionary that create peace, heart and soul in your life and surroundings. Then, start using more of your Dictionary words. Eventually, you will choose each word to make a full sentence. For example, “I live my heaven on earth every day, thank you.” “I honour you, especially when we think differently.” “My dreams are a waking reality, and nothing can change that.” This will gradually become the way you talk and express yourself. Your dictionary should be personal to you. Create it based on who you are and how you want to elevate your relationships. When you choose your words, say them slowly, digest and allow the other person to feel them as well. And as you practice this daily, begin visualizing these words. What form do they take on in your mind?

Who or what do they remind you of? What colour(s) would you give them? You may notice your words leave a certain aura around you over time. And as you get more acquainted with this process, start affirming your list of words and make this a daily practice. Soon, they will be your “go-to” words and become someone’s elixir of life. The impact you create on your overall health will leave you speechless. Your mind and body will realign and connect, sending positive messages from head to heart to body. You will think better, feel better and create better actions. You will emote and communicate more. You will be helpful and swift. Your body will subconsciously crave better eating choices. You will ignite your well-being and step into mindful listening, interpreting what others say and how you speak to yourself with dignity, grace and honour.

Eventually, you rewire your thoughts and beliefs with new ones that serve who you are now. You stop complaining. No more victim mentality or coming from a place of judgement. Instead of being reactionary with words or actions, you are responsive and helpful. Your Spiritual Dictionary weaves into the fabric of your being, manifesting new habits and patterns that not only shape your reality but also create deep impact on self-learning. How does this affect your heart specifically?

Each word will evoke new feelings within you. Your self-talk will be uplifting and empowering. You will emote feelings that draw people towards you.

You will start displaying an aura of peace, kindness, praise and happy emotions. You will radiate positive energy flow. You will come a place of understanding, empathy, forgiveness and spark. Your life will magically manifest its own inner and outer utopia. You will feel permanent bliss. You will believe everything is for the good. I recommend starting a Spiritual Journal alongside your Spiritual Dictionary where you note your new experiences as you create this powerful, personal word choice. Use them in tandem and write the New Story of Your Life. As you pen each chapter in your Book of Life, ask yourself, would you go back and read it at the end of your life? Now, look in the mirror, take time to acknowledge yourself, say something nice and give yourself a kiss.

You will only operate in love and not fear. Joy will matter more than pain. Giving will take precedence over taking. You will transcend daily trivia and begin seeing depth in people, places and things. Your tolerance and acceptance levels will rise. You will become the symbol of Love. Page 17

Bina Jhaveri With over 20 years of global experience, Bina has a blend of industryspecific experience and a best-practice approach to Wellness, Spiritual and Zen Practices, Entrepreneur & Business Coaching, Passion and Purpose Coaching as well as Relationship Marketing and Communication. As an ICF Certified Coach, she works with committed clients, forging unique partnerships and guiding them to transformational results. Her ultimate vision is to raise the overall “human” bar. “To enable individuals to become better and deeper versions of themselves as they discover their own purpose, is my undying quest…” Bina has an Executive Master’s in international business management and is a writer by passion. She enjoys community involvement, spending quality time with her family and calls Los Angeles her home. www.coachinglife. com.au

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COACHING THROUGH AN ADHD LENS If you are working as a coach, there’s a good chance that you are coaching someone with ADHD (Attention Deficit/Hyperactivity Disorder), whether they have been diagnosed or not. They may have been referred to you for coaching due to unsatisfactory performance in the workplace. They may be in danger of dropping out of university. Their relationship may be ending. Their place on the elite sporting programme may be in jeopardy. Very rarely will they present for coaching because life is progressing smoothly and they want more. You may quickly become frustrated with this client, who forgets or turns up late for appointments and who fails to follow through on agreed actions. You may even start to think of this client as un-coachable. My intention in writing this article is to provide information about a condition that is often referred to as an “invisible difference” and to provide specific tips for coaching through an ADHD lens. For many, the term ADHD conjures images of hyperactive children lacking disciplined parenting, healthy diets and exercise. It is regularly misrepresented in the media and often dismissed as a western fad or a result of our modern hectic lifestyle. For example, in 1798 physician. Here are some facts from the large body of research that exists on ADHD: ADHD symptoms were described in medical literature in 1798 when Alexander Crichton wrote a chapter entitled “Attention and its Diseases” in a textbook published by the Royal College of Physicians in Edinburgh • ADHD occurs in approximately 4% of the adult population and 7% of children (NHMRC). • ADHD is underdiagnosed and undertreated in Australia, particularly in adults. In WA, where the Health Department monitors prescription rates of ADHD medications, 0.5% of adults and 1.6% children are taking ADHD medication. • ADHD is highly heritable. • Brain imaging studies have identified several differences in those with ADHD. Steve Hinshaw’s study found a delay in maturation (< 2 years) of the outer surface of the brain, particularly the prefrontal cortex. • ADHD rarely exists alone. Depression, anxiety and learning difficulties co-exist commonly. • ADHD, particularly when untreated, is associated with significant negative outcomes across the lifespan in all areas of life. • Medication forms part of ADHD management. Multidisciplinary approaches across health and education are ideal. •

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If ADHD is not all about undisciplined, hyperactive kids, how does it show up in the world? How do coaches work with their clients to look beyond their challenges to their potential greatness?

EXECUTIVE FUNCTIONS AND ADHD Challenges in the area of Executive Functions (EF) are common in people with ADHD. EF broadly refer to a set of cognitive processes, moderated by the brainâ&#x20AC;&#x2122;s prefrontal cortex that are responsible for goaldirected, problem-solving behaviours, and attention control. EFs enable us to do what we know we need to do, much as the conductor of an orchestra enables the musicians to perform together

and create harmonious sound. They exist in the gap between intentions and actions by organising what, when, where and how we do things. People with ADHD typically know what they need to do, and lack the ability to plan and execute the actions required. Consequently, EF-related challenges can show up for as procrastination, forgetfulness, time blindness,

disorganisation, difficulty meeting deadlines, emotional sensitivity, and poor prioritisation. Because these behaviours are experienced by most people from time to time tolerance of the behavioural differences that characterise people with ADHD tends to be low and there is an expectation that they will conform to normal expectations.

2 LEVELS OF FUNCTIONING People with ADHD function on two levels as a result of their EF challenges. In workplace thinktank sessions they may show up as creative and innovative. Their unconventional thought patterns see possibilities hidden from others. These qualities are highly sought after and valued by their peers. And then there is the second level of functioning where they show up to

meetings unprepared and fail to follow through on commitments. There is a great deal of shame associated with this second level of functioning which prevents them from articulating their challenges and requesting support.

seemingly benign EF-related challenges.

In an ideal world, individuals with ADHD would be valued for their strengths and supported as appropriate. But how do you support individuals who do not respond to traditional accommodations and who In some cases, their desirable traits are unable to identify strategies that so easily displayed on one level are would assist them? Thatâ&#x20AC;&#x2122;s where the summarily dismissed because of their power of coaching comes in.

THE ADHD LENS ADHD coaching has grown as a specialised stream within the International Coach Federation (ICF) model. Coaches adhere to the ICF core competencies and add an additional layer of skills that encompass the differences associated with ADHD. Below are some tips for coaches to tune that ADHD lens.

Coaching people with ADHD can be quite a roller-coaster. Your clients may show up as engaged and motivated during a session, leave with new awareness and a determination to do things differently, only to show up at the next session having forgotten the magic you shared. Never assume that your clients will remember what you discuss. Check in before they leave to ensure that they have recorded the information they need.

During coaching sessions your clients may jump from topic to topic as they struggle to organise their thoughts. Many will be verbal processors who articulate every thought they have in order to solve formulate a strategy. Your ability to keep the main points in mind and mirror them back to your client will help them organise their ideas. Have an agreement that you will interrupt if necessary if they stray off topic. Also agree that they may interrupt you if there is any danger of forgetting an â&#x20AC;&#x153;ahaâ&#x20AC;? if they try to hold onto it. Some may need to draw or write in order to process their thoughts. Be mindful that for many people with ADHD, fidgeting helps them to focus. Let them know that fidgeting is encouraged during coaching sessions, and pacing is also an option. Invite them to experiment during sessions.

This article lists a handful of tips for coaching clients with ADHD. However, once you train that lens to suspend judgement, engage curiosity and encourage your clients to do the same, you will set the scene for meaningful change.

People with ADHD have timeblindness and will constantly underestimate the time they need to complete tasks, which may result in committing to unrealistic actions. They may also forget what other time commitments they have in place. Work with them to find a calendar or diary system that works for them and help them to devise a system to check it regularly.

As you and your clients experiment with different strategies, they will start to identify novel approaches to traditional tasks that play to their strengths and minimize EF-related challenges. When this happens work with them to advocate for the necessary changes in their work/home/study environments. For example, arranging, when required, to move from the open office environment and work alone in a meeting room on a computer with voice-to-text software for report writing while pacing.

For a list of ICF-accredited coach schools that teach specialist ADHD coach training use the Training Program Search Service at this link: https://apps.coachfederation.org/eweb/DynamicPage.as px?webcode=TPSS

Michele has been supporting people with ADHD since 1995 and started her coaching practice in 2009. In addition to her hands-on experience, she has completed a Master of Special Education and a PhD in the area of ADHD, earning research prizes for both from the University of WA. Michele holds credentials with the International Coach Federation (PCC), and the Professional Association of ADHD Coaches (PCAC). In addition to her private coaching practice, Michele works to promote ADHD Awareness around Australia. She is a faculty member of the ADD Coach Academy in New York, and a registered mentor coach.

Healthy Coach Better Coaching

By Wayne Goldsmith

Ten Tips for Sports Coaches to Stay Healthy and Happy. Coaches spend a lot of time helping their athletes to get better. Fitness training, gym work, skills practice, flexibility sessions, mental skills training, seminars on nutrition and hydration….coaches do all they can to help their athletes achieve their performance goals. But do coaches apply the same standards and commitment to their own health? Ask a coach about the performances of their team or the successes of their athletes and they can rattle off training sets, win-loss records and improvements in skill execution ad infinitum.

Sir Graham Henry Former All Blacks Rugby Head Coach)

However, ask them about the last time they took a break and just relaxed or when was the last time they had a deep, satisfying, restful sleep and they can’t remember. Coaches are notorious for two things: 1. Giving everything, they’ve got to helping their athletes and; 2. Ignoring their own health and wellbeing.

Here’s Ten Tips for Sports Coaches to Stay Happy and Healthy

Nutrition What you eat and drink today – coaches tomorrow. Eat a healthy, balanced diet of fresh fruit, fresh vegetables, lean healthy protein choices and a wide range of nutritious foods every day.

Exercise Coaching can be physically demanding. It can take a lot of physical effort to demonstrate skills and techniques, to keep moving for long periods of time during training sessions and to give athletes the energy and enthusiasm they need to see from their coach. Try to find 30 minutes a day for some form of enjoyable exercise to stay Coach-Fit!

Stress Management It’s no good having a stressedout coach working with stressed out players in a highly stressful environment! Coaches need to be seen to be calm, confident and composed under pressure to ensure they make the right coaching decisions at the right time and to also provide athletes with consistent, cool leadership in critical situations. Find a passion away from sport….reading, hiking, movies, collecting, exercise, yoga – something that allows you to switch off and mentally re-energize.

Mental Health: Coaching, no matter how wonderful and inspiring a career it may be, can place considerable demands on the mental health of coaches in all sports and at all levels of the industry. Ensure you’ve got a mental health plan in place: a balanced combination of sleep, rest, stress management, down-time and regular exercise. Importantly, know how to find help and support when you need it.

Why not develop a support network of coaches in your local area who meet regularly and talk about the challenges of coaching?

Relationships Sport “Widows, Widowers and Orphans”, i.e. the family of coaches who are all but “deserted” during the season, are all too common. Give everything you can to your athletes. Strive for continuous improvement in your coaching. But once you walk away from practice, focus on the things in life that matter the most of all…family and friends.

We know that this down-time is essential for athletes to sustain high level performances year after year. It’s the same for coaches! Take a holiday every year. Have a complete break from coaching where you follow your other passions, have time with family and friends or just chill out. Scheduling time off means minimising the risk of burning out!

Sleep. They used to recommend counting “sheep” if you couldn’t sleep. Coaches, however, lay in bed at night counting “laps”, planning tomorrow’s workout “Did you ever hear about the Transfer and going over game strategies for Of Happiness Theory Of Coaching? next week’s big match. Many coaches Athletes arrive at training in the report that it is difficult to switch off morning tired, yawning, a bit flat – their “coaching-brain” and settle not really wanting to be there. down for a good 8-10 hours of quality Coaches on the other hand are sleep. Sleep is vital for good health, jumping around, laughing and joking, wellbeing and mental recovery. motivating the athletes and getting Try to go to bed around the same excited about the workout ahead. time every night so your body and Gradually, over the practice session mind get into a sleeping routine. the coach’s energy and enthusiasm Ensure the room is dark and a little become infectious and the athletes cool. And never take your mobile, slowly start to wake up and engage tablet or laptop to bed with you. The with their training. Finally, after two coaching can wait until the hours of workout, the athletes jump morning…… out of the water feeling great, smiling Hydrating during coaching and excited. The coach, having given sessions and competition everything to the session is left sitting days. Coaching is a at the end of the pool completely dehydrating activity. Talking, walking, drained of every ounce of energy teaching, demonstrating, having “transferred” all the happiness instructing…all the activities a coach they had to give to the athletes” typically does every day can be (Master Swimming Coach dehydrating. Bill Sweetenham). Carry a water bottle with you and Time off means Time off! At drink regularly when you’re coaching the end of every season, it is – particularly if coaching outdoors in important for athletes to have the warmer seasons. It’s not only a some time away from training and great idea for you – but it sets a great competing to rest, recover and reexample for your athletes. charge.

Page 23

Be Sunsmart! If you’re coaching outdoors, being Sunsmart is an important part of staying healthy. Swimming coaches, rowing coaches, athletics coaches, football coaches, tennis coaches….you name a sport – and the sun is a huge factor.

Coach yourself. The simplest and most common-sense way to think about coaching, health and wellbeing is to imagine you’re coaching yourself. If you knew an athlete who worked very long hours, who regularly had to deal with stressful situations and who was Remember that old slip, slop, slap often too busy to eat healthy, campaign…slip on a shirt (ideally an nutritious meals, you’d probably appropriately rated long sleeved shirt coach them to manage their time and with a collar), slop on some their life a little better. sunscreen (50 plus!) and slap on a hat (NOT a cap which offers minimal sun Apply the same coaching principles protection at best) when coaching that you use every day to help your outdoors. athletes to your own life.

Summary 1. The bottom line: Apply the same coaching principles that you use every day to help your athletes – to your own life. 2. Think about it. Can an athlete who is tired and stressed, who doesn’t sleep well, who has a poor diet, who is suffering with mental health problems and who has a challenging personal life perform to their full potential? Of course not. Then it’s ludicrous to expect that you can coach effectively unless you commit time and energy to your own health and well-being. 3. Imagine that you and your athletes are partners in potential and performance: what applies to them – applies to you. Want your athletes to achieve their peak performance goals? Ensure they are committed to their own physical and mental health and wellbeing. And that goes for you too! Additional Sources of Information on Health and Wellbeing for Coaches HEART FOUNDATION (GET ACTIVE) www.heartfoundation.org.au/active-living/get-active SPORTS DIETICIANS AUSTRALIA (FACT SHEETS) www.sportsdietitians.com.au/factsheets RELATIONSHIPS AUSTRALIA www.relationships.org.au BEYOND BLUE www.beyondblue.org.au SUNSMART www.sunsmart.com.au Wayne Goldsmith has been an influential figure in coach education for the past 25 years. He’s worked with professional, college and Olympic level athletes, coaches and teams in the USA, Canada, Australia, New Zealand, the U.K., Europe, Asia and throughout the Pacific.

www.newsportfuture.com

www.coachinglife. com.au

Page 24

Make a difference in this world by helping people be the best that they can be - one person at a time. Nothing

can satisfy you more than being able to make a significant and positive difference in a person’s life. Helping people see a better future for themselves and empowering them to turn the vision into a reality increases their self-worth and produces in them a deep-seated satisfaction. - Susanne Knowles, CEO & Founder, AIPC

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Encourage feedback and openness both in the beginning and as you go along. Check in with your staff to see how everything is going as they to know they have your support.

How Physicians Can Implement Patient Engagement Programs by Carolyn M Rubin, CRCR Cancellations, increase in patient A/R, decrease in patient satisfaction are just a few reasons why physicians will look to implement a patient engagement program. The question is always ‘where do we start’ and the next question is ‘how can we be successful’. To answer the second question first, you must have employee engagement. Engaged employees will have a greater impact as they are motivated to ensure success. Their focus is on the patient and the positive impact it will have on them. Once you have your vision, now you can answer your first question as your next step is to foster the culture and environment you need to build an engagement-friendly culture with your staff. Have an open discussion with your staff about your ideas around the implementation and the needs you are trying to solve for. Invite them to offer their own ideas and encourage enthusiasm and motivation from the beginning.

Assign internal accountability to individuals as this provides them with a sense of ownership and helps to keep everyone on task. Throughout the discussion you will want to continue educating your staff on the benefits involved with increased patient engagement. Take the time to provide research and statistics to illustrate your points and correct any misconceptions, like how it’s impossible to engage older patients with new technology or that new technology will only create more work. Once you have the framework for your patient engagement program you need to identify the technologies, workflows and other strategies to be successful. Possibly creating team leads and a train-the-trainer program who could then lead the relevant training in their areas of expertise. At this point the conversations have gone well and the team understands what you want to accomplish.

Schedule weekly or bi-weekly meetings to start to measure progress and address staff concerns. Ask about patient interactions to gauge interest, participation, and effectiveness. When you hit the patient engagement goals you planned be sure to celebrate your successes as a team! This step is incredibly important for fostering a culture of engagement in your practice, so take it seriously. Positive reinforcement is crucial for maintaining momentum, attaining higher goals, and boosting staff morale and retention. Remember that meeting your patient engagement goals is impossible without a team effort! You have your vision statement and your staff is on board. Now let’s implement your vision for patient engagement into the practice. What’s most important to patients is information about their own health, and easy access to their provider and to their medical records when they need them. You need to take their concerns and help them see how the tools and processes you put in place will benefit them and give them better access to what is important to them.

The next step is crucial as you must accomplish ‘Change Management’ and this is not an easy task. Page 26

Using tools to connect with your patients can increase your practice’s accessibility, availability, and convenience. When patients get the care they want or need and they have their questions answered, they’re more likely to follow treatment plans and feel engaged in their care. Better yet, adding many of these tools to your practice may actually free up your time by making your practice more efficient:

In the waiting rooms and offices easy to read brochures can be placed which provide information about the new offerings in addition to valuable healthcare information. Email campaigns and mobile applications present another opportunity to educate patients with useful health information, recommendations for their health, ability to schedule appointments, and/or confirm appointments and even to pay their bill.

Patient portals with secure messaging, for example, offers a direct line between doctor and patient. Patients don’t like being put on hold or leaving messages. This provides an efficiency for the patient and the practice. Instead of playing phone tag with patients or being interrupted throughout your day with requests, you can block out specific times of your day to answer secure messages. Patients can also use portals to pay bills, schedule appointments, and refill prescriptions. Patients are adopting telehealth tools as it allows them to connect with you over webcam and get treatment from anywhere.

Providing virtual visits is a great way to give patients urgent care for minor medical issues (like infections) or do quick follow-ups that don’t require patients to travel to the office or deal with long wait times. Collaboration seals the bond between you and your patients, making the experience more positive and empowering for them. To understand how your patient engagement program is working you must give your patients a voice through patient feedback and surveys. This allows them to communicate their opinions about you, your practice, and their care. My grandfather said to me when I went in to healthcare, ‘Every day you go to work you walk through the door with the eyes of a patient and you will always be successful’ As a leader you have to remember this and keep in mind that change is not easy and it involves leadership, training, empowerment of the staff, and communication to the patient to successfully implement a patient engagement program.

Carolyn Rubin, CRCR is the Executive Director of the John Maxwell Team and M&A Integration Senior Director for US Anaesthesia Partners Inc. She was just recently selected as Top Healthcare Executive of the Year for 2019 by the International Association of Top Professionals (IAOTP) for her outstanding leadership and commitment to the industry. With over 25 years of professional experience in the healthcare industry, Carolyn is a proven results-driven leader and an accomplished professional and expert in the field. Carolyn’s key responsibilities include but are not limited to: growing and driving favorable patient and financial outcomes, end-to-end Revenue Cycle optimization, Certified trainer and Speaker in Leadership Development, Project Management, Physician Education and Engagement, Team Development and Training. Find Carolyn on: www.linkedin.com/in/carolynrubin/ Page 27

www.coachinglife.com.au

HOW OUR EMOTIONS AFFECT OUR HEALTH

Recently, scientists at the Institute of HeartMath in the US have been exploring the concept of how emotions affect health. What they have found is that the heart emits electromagnetic fields that change according to our emotions.

At the same time, their research proved that negative emotions can create nervous system chaos, which leads to stress and anxiety. Considering these findings, it makes perfect sense to say that if we want to change our lives, then we need to change our minds. However, like all transformations, changing the way we think does not come easily.

By measuring these fields, the scientists have been able to prove that positive emotions create physiological benefits, like boosts to the immune system.

by Catherine Plano

THE POWER OF THOUGHT At a basic scientific level, a thought is an electrical impulse that fires up the neurons in the brain. Neurons are brain cells – electrically excitable brain cells – that process and transmit information via our five senses. These impulses can also be triggered by our senses – what we see, hear, taste, touch or smell – as well as memories of our senses. Thoughts are often repetitive and negative. And, due to the way we’re wired, the brain listens to everything we think. When we say something to ourselves like, ‘Oh, I am hopeless at www.coachinglife. com.au

meeting new people and making new friends’, then we give the brain permission to search through its filing system – the archives that go back to our earliest memories, thoughts and actions. Time and time again, it will strive to find the proof to back up what we are telling ourselves. When we allow our pessimistic, unproductive thoughts to fester, the part of the brain that is responsible for decision-making and creative problem-solving actually shuts down.

When this happens, we can suffer a kind of mental paralysis that can lead to depression, anxiety and chronic stress. We become incapable of finding a solution for ourselves to break our negative state of mind. It can all happen without us even being aware of it.

OVERCOMING OUR NEGATIVITY BIAS Every person’s brain is programmed to block negative experiences, actions and events as much as possible. As a result, the brain is extremely sensitive to whatever it perceives to be a threat. In addition, it tends to be far more affected by these negative elements than it is by positive ones. Psychology has defined this automatic process of ruminating

over troublesome factors as the brain’s ‘negativity bias’. Even though it may be useful in a survival context, our negativity bias often leads to overthinking, pessimism and issues in key cognitive processes like decision-making. Although we cannot make our negativity bias disappear, we can reduce its impact on our day-to-day lives through balance. The 3-to-1

‘critical positivity ratio’ is a concept developed by Dr Barbara Fredrickson and Dr Marcial Losada to support healthier thinking patterns and lifestyles. To put it shortly, for every negative emotion we experience, we have to experience three positive ones to achieve emotional harmony and enjoy happy, balanced and successful lives.

UNDERSTANDING OUR EMOTIONS Human beings are creatures of emotion. Our emotions are supported in the limbic system of our brain. The limbic system regulates the type, degree and intensity of feelings. In human beings, emotions act as indicators. They help us to gauge and identify what we are feeling, especially about situations and interactions we do want, as Page 29

opposed to those we do not want. This is vital information, not just in the sense of basic survival, but also in terms of how we go about our daily lives in a civilised society. Unfortunately, most of us have been trained to undervalue the information we receive from our emotions (if, in fact, we are in touch with our emotions at all).

By and large, we’ve all been taught to ‘put up with’ what’s happening to us when we ‘feel something’ without truly understanding what these feelings and emotions are trying to tell us.

WORKING WITH OUR EMOTIONS

We can learn to use our emotions as our guiding system, if we are willing to trust and value the messages they provide for us. The feedback from our emotions is invaluable in helping us to evaluate the content of our thoughts. Our thoughts determine what we are attracting and creating in our lives. Our thoughts become our feelings, which become our actions. Over time, this repeating cycle equals our state of being. If we want to change our lives, it starts with us. If we can become aware of our emotional triggers, we can better understand why we do what we do.

Catherine is an Executive Mindset Coach, Transformational Leadership Facilitator, Provocateur of Change, Leadership and Culture Consultant. Catherine is known in her community as an innovative leader and creative entrepreneur who is passionate about assisting others to reach their highest ambitions and live a life that is rich and fulfilling.

www.coachinglife.com.au

From that point, we can act towards change. It only takes 10 minutes a day to self-reflect by asking ourselves questions. We will receive an answer, if not immediately in the moment, then definitely within the next few days. We have to keep an open dialogue with our ‘self’, and trust what we’re hearing. When we begin working with obstacles and learn to accept our own truth, we experience flow. Only when we are free of all emotional blocks, embracing who we truly are, we will have reached freedom.

Catherine thinks BIG, encourages possibilities, honours individual wisdom, strengths, and is valued for helping leaders build stronger and more effective teams that think strategically and engage in meaningful conversations that allow for reflection, change and growth. Catherine has dedicated her entire life to help others transform their own lives into greatness. Her experience includes more than two decades of working with renowned companies and touching 100,000 lives through mental reinvention.

DEVELOPING AN ENTREPRENEURIAL

. Walk down any street and everything you see (except nature) started out as an idea in someone’s head. The only reason those ideas became reality was the unshakeable belief they were possible to execute. What about you? Do you believe your business can succeed?

Are you paralysed by fear and overwhelm?

and seeing how different the results were.

You can have the best tools and strategies to grow your business, but without a solid mindset to execute on them, they will be of little use.

We learnt great lessons in mindset and attitude from our most successful coaches.

I have witnessed this, having given the same tools to hundreds of coaches to grow their businesses,

Here are five painful mindset lessons we teach every client to ensure they are in the right frame of mind to grow their coaching business relentlessly!

1. IF YOU CAN DREAM IT, YOU CAN DO IT Very few coaches get it right the first time. It takes resilience and tenacity to move beyond failures and true perseverance to remain positive when clients don’t come through the door. When you add to this the prying eyes of those around you, who comment and judge your every move, the pressure can be too much to handle. Many coaches quit at this stage mistakenly believing they lack the motivation. Page 31

The truth is they didn’t start with a strong enough purpose. Purpose is a statement of difference. Why do I exist as a coach? Why should I focus my energies on developing this business? Studies show humans perform better in the context of a higher purpose, it is the source of unlimited energy and passion.

Once you find a purpose and vision that excites you, it will become infectious to everyone around you and the right people will start gravitating towards you. When you know your why, the how follows.

2. Focus Most coaches mistakenly believe the most important asset to a successful business is cash in the bank. While this is partly true, a scarcer resource is your time. In the early stages of your coaching business and without proper guidance, it is easy to come up with thousands of ideas to grow your business. Most sound great regardless of their complexity or whether or not they pull you in competing directions. Ideas are worth nothing if not properly implemented and for that you need time and focus. Implement an OKR system to help you keep focused on the objectives that matter.

3. FAIL FAST AND PRAISE YOURSELF FOR IT Itâ&#x20AC;&#x2122;s your attitude not your IQ that drives your commercial success as a coach. Carol Dweck has spent her entire life studying performance and has concluded there are two mindsets you can adopt in the face of setbacks: fixed and growth.

To surmount all the obstacles that lie ahead of you on your journey to success as a coach, you will have to develop a growth mindset. To do so, start creating the habit of talking action. Action transforms worries and concerns into positive, focused energy.

With a fixed mindset, you believe failure is permanent. Life is binary and there is no use in persevering. Of course, this mindset causes overwhelm, hopelessness and risk avoidance, all of which prevents your success as a coach. On the other hand, with a growth mindset the same failure is seen as a stepping stone and an opportunity for learning and development.

4. Be Authentic Authenticity sets you apart. A recent consumer survey reported as little as 18% of consumers believe business leaders are truthful.

Authenticity is often confused with weakness: it is not. Being authentic means letting go of your egoic desires and showcasing your true-self free from any artificial filters.

Be aware of the inner voice that wants recognition for you, at any cost, especially that of reality. Be humble, open-mindedly aware and always reveal your struggles openly. Doing so will accrue great benefits as you grow your business including the development of sustainable relationships, increased clients by referral and a loyal customer base.

5. Choose Your Battles Jack of all trades, master of none. When you start out as a coach, there are hundreds of skills you need to develop outside of your core coaching expertise. There is no boss anymore to turn to in case of dire need, and you’re both captain and crew aboard a very lonely boat. It doesn’t need to be like this. At the end of the day you must decide whether you are running a business as a coach or the business is running you. Without a strong purpose, it is easy to blur the lines and forget why you became a coach in the first place. If being CEO is only a means to an end, ask for help. And if you are going to seek help, make sure it is from qualified sources who have ‘been there and done that’.

Ignacio Perez is a co-founder of Coach Accelerator, the first accelerator program in the world to specialising in developing coaching businesses for coaches. His clients include Mr Olympia Champions, Team GB Paralympians and MS survivors, all of which make 6 and 7 figure incomes from their passions as coaches. He is a Forbes contributor and has agreed to share the secrets that take his coaching clients from doing “okay” in their business, to filling their practices with high ticket clients with the readers of Coaching Life.

June 2019 - Find Your Golden Niche

The practical side of choosing a niche, what constitutes a good pick and how to know you have hit jackpot with minimum resources when you are starting out.

September 2019 - Your Coaching Offer

I'll share a process to create a program or coaching offer that is worth upwards of $2k per client.

December 2019 - The Coaching Funnel I'll talk about what kinds of funnels work online for coaches and the nuisances you have to look after depending on your coaching niche.

March 2020 - Generating Traffic I'll walk through the most common and easiest places to start bringing your ideal clients through your material online and onto a call with you.

June 2020 - Scaling Beyond Finances

I'll share how to grow operations from the initial successes so that coaches don't need to trade income for time and freedom.

Coaching is an emerging profession across all walks of life This book has been designed as an informational text for the general public to gain an understanding of coaching and how coaching can be used to benefit individuals, teams and organisations. A second purpose for the book is as a supplementary text for students studying the various coaching courses delivered by the Australian Institute of Professional Coaches. Each chapter is designed to provide a window of information into a particular area of coaching concern starting with how coaches help individuals gain self-awareness and insight, teams become more interpersonally effective, and organisations more successful especially during cultural and transformational change.

Available from Barnes & Noble, Amazon and Xlibris. Start your journey TODAY!

Susanne Knowles is an educational, counselling and organisational psychologist and the CEO of the Australian Institute of Professional Coaches. With three Masters degrees in Education, Psychology and Business Administration, she is focussed on assisting individuals achieve their personal and professional goals, motivating teams to peak performance, and supporting organisations to increase employee engagement, retain talent and improve profitability. She has held senior executive positions in government and private sector organisations and served as a Board member on several government, not-for-profit and professional services firms. Her executive coaching experience was gained from 20 years as a consultant to national and international organisations, focussed on facilitating the strategic direction of these firms. Susanne is completing her PhD at the University of Queensland in how organisations develop a coaching culture.

THE DARK SIDE OF ENTREPRENEURSHIP

Recognising the 5 Signs of Entrepreneurial Anxiety By Sashka Hanna-Rappl

In German, the term for self-employment is Selbständig. As I was growing up, I associated this term with power, innovation, freedom, stamina and a lot of masculinity and after moving to Austria in 1996, where I learned how to speak, read and write in German; I picked up on how self-employment was viewed different to me. The direct translation of Selbständig is referred to as 'Ständig Selbst'. This is translated to Alone, You and Repeatedly.

REPEATEDLY ALONE I made the observation that self-employment was seen as a lonely, time-consuming and nonrewarding position to be in. Admittedly, being an entrepreneur does entail working long(er) hours; or what is sometimes referred to as the “hustle”. What is not seen is that being in business allows you to work towards personal freedom to earn your own money, make your own rules, work your own hours and be your own boss of you. Despite this, there is a very dark side to entrepreneurship: Anxiety, Depression and Loneliness.

DOING When you’re in a constant state “doing”, you are driven repeatedly towards the state of ‘alone’. You take on more. You fall down or fail. You get back up and put your crown back on. And... go back to the same energetic state.

Over-achievers will always take on one more task because they know they can handle it. Not realising that each “one more” leads to another energetic change.

Too often entrepreneurs have their focus so set on that goal in the future: financial and personal Your mind, body and soul aren’t given freedom, recognition, admiration, the space to rest or recuperate. To be success and don't realise that life is in able to work through what you’ve the present. learned and the steps to take next, Learning to be tenacious in saying you need to allow yourself the decision-making time that will benefit NO, doesn't make you weak. Being tenacious in saying NO sets you; rather than keep you in an boundaries. addictive state of “doing”.

OVER-ACHIEVER As an over-achiever, empath When your creativity isn't and highly sensitive; you never flowing, you have NO reason to NEVER GIVE UP allow the chance to change the keep pushing to do! Social media is plastered with pattern. You are hardwired for one quotes and motivational action: do, do, do. Why? Because videos showing the “Legends of doing equals success, freedom, and Business”, who say: “Never give up!”, happiness. Instead, switch off and surround “Keep going”, “Good things come to yourself with those things and people those that get off their butt and do There is a lot of shadow work that that fill you up. something!”, "Always believe in your hides within the corners of overdreams!" achiever’s lives. To compensate you The term 'fill you up' is what should indulge a bit in self-care: massages, make your heart sing: For an overAs recently as this month, Lady Gaga days off, good food and company. achiever this is going to take some won her Oscar for Best Original Song But, it never really 'hits the spot' practice. Being able to fill yourself up and said, because you're not working on the with joy, happiness, laughter and root cause. things that 'used' to give you so much “I had a boyfriend who told me I’d fulfilment, needs to be rekindled. You never succeed, never be nominated The Greats and Legends we admire need to let go and BE. for a Grammy, never have a hit and will tell you that on their rise to fame, hoped I'd fail. I said to him someday, it was exceptionally hard. That they How? Go back to the root. You HAVE when we’re not together, you won’t fell into anxiety and depression to be around people that spark those be able to order a cup of coffee at the because of constantly doing. things that once gave you fulfilment fucking deli without hearing or seeing to get you out of the rut of doing. me.” - Lady Gaga Until they realised that in order to survive, they HAD to infuse Over-achievement is an addiction This shows us that we can achieve themselves with a dose of TENACITY that can take your life, literally and 'that' status if we just don't give up. and SUPPORT! figuratively. Being tenacious enough No matter what. What we don't see to say NO to things that can rob you is that those Greats and Legends And not the kind of tenacity to keep of filling yourself up, will allow you to went through anxiety and depression doing. But the kind to be tenacious find a space you will learn to be AND by 'never giving up and pushing about saying NO. do. through'. Page 36

PURPOSE Entrepreneurs always chase the dream. That dream is very closely linked to a profession. But what if I asked you to strip yourself of your profession, values, emotions, feelings, talents and gifts. What would you be left with? What would you be selling as an entrepreneur? Not many can answer this. Because, “purpose” has always been linked to your ‘profession’. If you're not fulfilling your profession, you slowly slip into a state of entrepreneurial anxiety with nasty habits that break you down.

Entrepreneurs can be led to a state of taking their own lives, as they feel that they haven't done enough, been enough, and so many more reasons. To combat the entrepreneurial anxiety, it's important to focus on two things: Love and Purpose. These two words, and the actions involved, are a journey on their own. You learn to live NOW. You learn that you're not alone. You learn that you are supported and loved, in all that you do. Because as human beings, we weren’t born to be alone.

By living in the present, you create new habits of not being anxious on your entrepreneurial journey but rather loving, being, doing it all purposefully.

This support isn't just for the elite or rich. It's for those that just choose it.

Sashka Hanna-Rappl is a leadership accelerator and branding-marketing strategist, edutainer, author and speaker, serving creative visionaries in the lifestyle market, who want to go from no-name to brand leadership without selling their soul but leading with it. Her signature approach is to Brand Your Soul® using Soul Brand Marketing®. Her methods are creative, wise, humorous and imaginative, to help lifestyle entrepreneurs create and market their unforgettable brand that is tailored to the entrepreneur rather than the profession. Ultimately, to be understood in a crowded market. My Mission is to show Creative Visionary Underdogs that their Ideas are worth fighting for. To show that they are Leaders and that they ARE good enough. To go from misunderstood to Thought Leaders.

www.brandsashka.com

Are you finally ready to WRITE that book? Author-ity Authors will help you to get your ideas published and working for you – guaranteed! Your polished, published manuscript is only the beginning… We’re about the Before, During, and After you write your book. No LIMITS for Non-Fiction Indie Authors who really want to create their best book, first time – and leverage their Author-ity Status. Imagine, a world of self publishing where you are guided from the very start of your ideas to developing them all the way through the process of becoming an AUTHOR-ity in your area of expertise, inspiring stories, or shared wisdom. You’ll also be listed on Amazon, Kindle, Create Space, and assisted to get real leverage on your ability to maximise your leverage as a top performing author.

There’s MORE…

Our journey together will also take you through the many parts of POST publishing phases of authorship. This includes reviewing your website, social media platforms, landing pages, database communications and everything is ‘up to scratch’ to ensure your marketing confidence in being the author-ity you are. Dixie Maria Carlton has been publishing NF Books for thought leaders, experts, coaches, trainers, and game-changers since 2006. She has worked with more than 50 books, 75+ authors, including best sellers, award winners, high achievers at local, national, and global levels. When you work with Authority Authors, you don’t get lumped into a ‘standard program’, you work one-on-one with Dixie to ensure you get the best possible publishing coaching available.

FREE RESOURCES for Authors… Head over to the Authority Authors website now for a FREE copy of From Idea to Author-ity plus many other excellent resources for authors. www.AuthorityAuthors.com.au Australia: +61(4)8831 8818 New Zealand: +64(21)849 948

Coaching Doctors For many years I have worked as a psychologist. Often my clients have been experiencing a health crisis, so I have listened to lots of stories about health care, many of which have been distressing and disappointing. Eleven years ago, I had my own close encounter with the health system, when my husband Tim was diagnosed with cancer. There have been enough lessons from this experience to fill a proverbial book. Unfortunately, after four years of the cancer rollercoaster, Tim passed away. One of the outcomes from my personal experience and by witnessing other people’s stories, has been that I have spent the last four years coaching health professionals, specifically doctors. Health executives in the C-suite regularly use coaching and whilst doctors and nurses in America and the UK have been using coaching for several years, it is a new concept for most health professionals, in Australia. Most health professionals have learnt and refined their skills on the job, watching others perform the same tasks, via mentoring and occasionally through formal supervision.

All health professions in Australia are mandated through the regulatory body, AHPRA to attend regular training and updates to maintain their technical skills and registration.

Contrary to what we might expect, there is minimal training and specific processes that teach doctors people skills. Doctors are qualified through medical school, internships and specialty training, ensuring they are extremely resilient people; they have to be to keep going. The process of becoming a doctor can be harrowing for many and can take 10 - 15 years or more of formal training, before the doctor is fully accredited in their specific area of care. Now I am generalizing when I say that as a result of this long, arduous and costly training process, doctors mostly consider themselves tough and feel like they have proven themselves. To reach accreditation they justifiably feel like they have earnt it. Some doctors do experience persistent imposter syndrome, in spite of the evidence that they have reached their goal through years of effort. Healthcare is a technical business and is delivered by a complex system. At the heart of it though it is a people’s business, delivered by people, for people. This means care exists in the relationships between caregiver and patient, between teams of colleagues and during the interactions with communities and families. Skills in relationship building, effective communication, emotional intelligence, navigating complex systems, accessing information and interpreting it from many different sources, allow the health care system to operate effectively.

Where these skills are lacking health care is suboptimal, medical errors are higher and patients are placed at risk, conflict occurs more often between all the parties, providers of care burnout and their own health suffers seriously. This suboptimal healthcare is not able to meet the needs of the community it seeks to serve. Medical school focuses on anatomy, pharmacology, differential diagnosis and risk assessment. Emotional intelligence, communication and those other ‘soft skills’ need to be learnt incidentally. In my limited experience, it is a totally random event if a doctor has learnt these skills at medical school or in the early years of their career. It certainly has not actively been given a priority and embedded into the curriculum. There has been some significant work to teach mindfulness skills to medical students, most notably led by A/Prof. Craig Hassed at Monash University.

Truly effective caregiving requires both an understanding of the scientific evidence and a compassionate intention to understand the needs of each person.

The rates of suicide, depression, anxiety and drug abuse in the doctor community are frighteningly high, higher than the general population and higher than any other healthcare profession (e.g. nurses, allied health). (Beyondblue 2013). Coaches should not underestimate this reality.

Doctors are considered the experts in health however; the statistics show that they compromise their own health and these devastating stories are now being disclosed to the public. Hospitals and colleges are attempting to devise a strategy that will change the culture, but these processes are slow.

This is the reason we feel uncomfortable about AI (artificial intelligence) and this is the place where coaching can have the most impact.

In addition, until early 2018 if doctors disclosed that they were suffering from depression or other mental health concerns, they were reported to the registering body and lived in fear of being deregistered.

The doctors who contact me sometimes need referring to counselling and I am grateful for my experience working with people suffering from trauma, because I can clarify what the doctor specifically needs.

Fortunately, this situation was rectified in 2018 and doctors are now better equipped to receive support for a mental health issue and in many cases continue to practice.

These doctors are asking me to help them build their skills to protect them from the system because they want to be successful in their career. They recognise that coaching could be the best way to build skills, develop perspective and emotional intelligence, make a plan about priorities and be held accountable.

Helping doctors think, reflect, learn and practice the skills they have not learnt in traditional medical training in a psychologically safe place away from the hierarchical, competitive medical culture that exists in healthcare. Doctor wellbeing is a front of mind issue and often in the media now. As recently as last month, we learnt of Dr Yumiko Kadotaâ&#x20AC;&#x2122;s ordeal as she trained to be a hand surgeon in a Sydney hospital, quitting after deciding she could not achieve her goals, as her concerns were left unheard by a culture that was eating its young. A phrase often used by my doctor clients when referencing working in medicine.

As coaches we need to be very clear about what we are offering and how it is different to counselling. Coaches also need to educate clients, so they understand how to obtain this support, what is expected and how this will help. By following ethical guidelines and opening up about our own training and experiences, coaches will demonstrate their expertise and build trustworthy relationships with their clients.

They want to be seen to care, be allowed to truly connect with their patients and families and have long sustainable careers after all the work they have put into their learning.

Even though psychological training is not compulsory for coaches, research undertaken in Australia and Israel suggests that coaches who have an academic background in psychology are more effective (Ritchie 2001).

I am grateful to those who have shared this journey to coaching health professionals with me and I look forward to the continued privilege of coaching doctors.

It is a legacy of Tim’s life that I find myself working with doctors as coach and immersion facilitator.

When treating doctors, there are advantages for coaches to have experience within the healthcare system. Doctors traditionally learn from other doctors, which may be the reason people skills and emotional intelligence are being overlooked.

Sharee Johnson has worked as a registered psychologist for 23 years. She now works as a coach of doctors and executives. She is the founder of Coaching for Doctors and the NFP organisation Good Practice, Good Health.

Working with a coach who has experience in healthcare but is not solely inculcated by the medical curriculum, can help cultivate alternative thinking, which is what coaching is all about.

Her favorite work is walking beside doctors as they grow their own insight and mindfully act upon it in service of others and themselves.

More Information & Links AHPRA – Australian Health Practitioner Regulation Agency

https://www.ahpra.gov.au https://www.medicalboard.gov.au

Dr Yumiko Kadota’s blog: https://mindbodymiko.com/ the-ugly-side-of-becoming-a-surgeon/ Rates of suicide in doctors https://www.mja.com.au/journal/2018/ reducing-risk-suicide-medical-profession

References: Ritchie J. Not everything can be reduced to numbers. In: Berglund C, editor. Health Research. Melbourne: Oxford University Press; 2001. p. 149-73.

Page 41

Are Results Based Goals A Bad Thing?

Well, like many things in life, it depends… Here is one definition of a Goal:

the object of a person's ambition or effort; an aim or desired result.

It is this focus on ‘desired result’ where things get tricky. We work with Student-Athletes, who have their hearts set on a big prize. The result if achieved, is life changing, however it is a very clear Goal with a lot of unclear variables outside of the student-athlete’s control.

What if the ‘Result’ is not achieved, what then?

“Who you become as a result of the chase Is the most important thing.” -

The challenge with focusing too heavily on ‘Results’ based goals (the outcome), is that there can be so many variables outside of your control that impact on an athlete’s ability to reach a specific result. If that athlete’s identity becomes tied to the results, then the impact of missing a Goal creates pressure and self-doubt. Also, the act of setting a Goal can bring its own pressures. www.coachinglife. com.au

As an example, I spoke to the parent of a swimmer who was on target to make a Commonwealth Games team. There was a clear result Goal of hitting a qualifying time to make the team. The swimmer hit the time, only to find out that they were not included in the team because there was a lastminute change to the number of swimmers to be taken and this swimmer was the lowest qualifier.

Dr Jim Loehr

Whilst bitterly disappointing for the athlete, fortunately this did not derail the athlete because their identity was anchored in their work ethic and performance, not the team selection. In his book ‘What Drives Winning’, Brett Ledbetter talks about the three phases of his relationship with goals over a 15-year period. Page 42

The 3 phases were;

1. I love goals 2. I hate goals 3. I understand goals Brett talks about the initial excitement of setting and achieving goals, this was the love stage. As he advanced as an athlete and other people’s expectations started to influence his goal setting and add to the pressure, this became the hate phase of goal setting. The understanding phase of goal setting came when he understood how to handle the pressures associated with goal setting and turn that pressure to his advantage. This brings us to the Internal and External pressure felt by StudentAthletes… From our perspective working with Student-Athletes, it becomes critically important for them to focus on the Process rather than the outcome. These teenagers are chasing a Goal with a huge number of variables outside of their control and very short odds of success due to the high level of competition for sports scholarship positions.

To help them manage the internal and external pressures that come with setting Big Goals, we get them to follow this simple three stage goal setting process: •

Identify the Goal and Timeline

•

Establish the Process or Game Plan that needs to be followed

•

Focus on the Habits that need to be created to execute on the Process

Page 43

We position this as a simple formula for the Student-Athlete to start the process of beginning with the end in mind:

As they go through the Goal Setting Process, the intention is to get the Student-Athlete to look at their frame of reference around the Goal. This is where the concept of the ‘value is in the journey’ helps redefine success along the way. Having established the external goal that is giving the student-athlete something to chase, the next stage is to look at the Internal Goals of who you become as part of the journey. This is achieved by focusing on the importance of the ‘Process’ that needs to be followed to achieve the Goal. The Process itself then generates a different set of milestones that create wins for the athlete on their journey. Having established the Process, the next critical stage is the Habits. It is the action stage of doing the right things deliberately and consistently that ensure the Process is executed and results follow.

The reality of the pursuit of a sports scholarship (as with professional sports contracts) is that maybe 2% of student-athletes will get offered a sports scholarship. These odds should not deter athletes from pursuing the prize, however the Process can be challenging and places their academic and sporting ability under a microscope in a highly competitive environment. Managing the internal pressure then becomes mission critical for these young athletes who can start to question their abilities against a set of incredibly high standards. By measuring success based on the journey and what the athlete learns and improves on along the way will make all the difference to their mindset if they ultimately find themselves among the many who spend years chasing a dream that does not come true.

As coaches and mentors (including parents) the challenge is to maintain the athlete’s emotional wellbeing and personal development through what is a roller coaster process. This is where the importance of building resilience, managing expectations and dealing with the fall out of disappointment comes in. Mentors and coaches (including parents and their attitudes) become so important to the process. In this ‘always on and connected’ modern world of instant gratification and entitlement attitudes, it is mission critical to develop Growth Mindsets in young athletes, where they anchor their identity to the Process and Effort, not the outcome. If the athlete falls in to a Fixed Mindset mentality where their identity is linked to their performance, then the impact of missing Result based Goals can completely undermine the athlete’s confidence, sense of identity and future performance. In severe cases it can diminish their willingness to extend themselves or even end their sporting ambitions.

1 in 2 Australian men and 1 in 3 Australian women will be diagnosed with cancer by the age of 85.

Cancer is a leading cause of death in Australia â&#x20AC;&#x201C; more than 43,700 people are estimated to have died from cancer in 2011. Cancer accounted for about 3 in 10 deaths in Australia. By Suzanne Day

*Statistics courtesy of Cancer Council Australia

Coaching Cancer Patients is becoming a Global movement. We have now gathered educational information from approximately 200,000 individuals from all over the world. International companies such as BeatCancer.org and NAPCC (The National Association of Professional Cancer Coaches) is proud to have provided coaching to cancer patients in Japan, Israel, South Africa, Ecuador, Puerto Rico, Canada and across 33 of the United States including Alaska and Hawaii. Now, we are spreading the message across Australia and introducing healthcare ambassadors whom we have trained and certified in our cancer coaching program.

nutritionists, physical therapists, support group leaders, and other health professionals who wish to offer integrative, holistic, complementary or alternative resources, guidance, support and therapies for people and families dealing with cancer. The training -- which is primarily online, is also open to people with a background in health, nutrition, ministry, life coaching or care giving. Applications are assessed on an individual basis.

This certification program is the legacy of my lifeâ&#x20AC;&#x2122;s work and I am passionate about sharing it. In this training, I teach in about 10 hours, This past year we added 34 holistic cancer coaches and only have the knowledge that has taken me many years to learn. 10 spaces left for our next course beginning in June 2018. The program provides professionally trained cancer coaches to Australian We are looking to train additional nurses, psychologists, social workers, men and women who want an Page 45

evidence-based cancer prevention or recovery program. Our cancer coaches are registered as Cancer Patient Educators with the CCA (Cancer Coaching Australia). Many are also registered and licensed health care who have been directly been affected by this disease and are passionate to help others. They are educated and experienced in and support both conventional and holistic cancer medicine, otherwise known as INTEGRATIVE MEDICINE. This is the best incorporation of treatment options for patients who wish to experience a higher quality of life and recovery, as well as a way to prevent secondary cancers from chemotherapy/radiation and/or a recurrence of cancer following 'remission'. Coaches provide expert resources for www.coachinglife. com.au

the prevention and treatment options that are available to you; even some that your physician may not have discussed with you.

With private coaching, only you are the topic.

The Role of the Cancer Coach

Often, cancer coaches have been through cancer themselves and have Your coach will work with your beaten it. They know, like no one else diagnosis, treatment choices, knows, all about the shock of We help the patient understand and nutrition, lifestyle, emotional and navigate the conventional system and spiritual health to improve the quality diagnosis and the resulting stress. and length of your life. to learn how to add evidence based They have experienced firsthand the integrative solutions to discourage She or he remains your coach for the anxiety for the future and what it conventional risk factors and to duration of your program chosen and may hold, and what may lie ahead. encourage the healing process. will be available whenever your Through their personal experiences prognosis changes or you just have a and training, they have acquired skills The end result is an empowered small question about nutrition or patient who is able to make to help others through the minefield intelligent, appropriate and confident anything that can affect your health that cancer can be. and well-being. treatment choices that they can be happy with.

9 WAYS A CANCER COACH CAN HELP EMPOWER TREATMENT AND CARE 1. Assist the patient through the shock of diagnosis.

5. Help the patient formulate a healing plan.

2. Save the patient time and effort doing research.

6. Help the patient set realistic goals.

3. Teach the cancer patient some coping skills.

7. Help the patient cope with treatments and offer remedies for side effects.

4. Be a skilled support person for the patient.

8. Educate the patient in natural ways to combat cancer. 9. Educate the patient how to minimize the chance of cancer recurrence and/or progression of the disease.

Suzanne Day As a survivor of Metastatic cancer, who has lived through 18 rounds of chemotherapy, 32 radiation sessions and 8 major operations, Suzanne is also a fighter, a wife, a daughter, a sister and mother of 4 children. Sadly, cancer and chronic illness are something that we and most of our families will have to deal with at some point in our lives. It is not just the financial strain but a very emotionally draining experience as well. The goal of a Cancer Coach is to provide cancer patients and survivors the resources they need to find a sense of balance, and ultimately a sense of wellbeing, in their personal and professional lives. www.coachinglife. com.au

Become a

CANCER COACH 1 in 2 Australians will be diagnosed with cancer by the age of 85. Cancer Care Centres (2500+) are in desperate need of

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June 2019

CAREER EDITION

19 Health Edition

Articles inside

Coaching for Medical Career Progression

CANCER COACHING AUSTRALIA

ARE RESULTS BASED ON GOALS BAD

COACHING DOCTORS

THE DARK SIDE OF ENTREPRENEURSHIP

DEVELOPING AN ENTREPRENEURIAL MINDSET

HOW EMOTIONS AFFECT OUT HEALTH

PATIENT ENGAGEMENT

HEALTHY COACH, BETTER COACHING

COACHING THROUGH AN ADHD LENS

Coaching, a must for Medical Career Progression

ICF Celebrates 20 years

Your Spiritual Dictionary

Strengthening the Mental Health of Entreprenuers