May 2023 Bill Insert

BRINGING YOU POWER RAIN OR SHINE

Our dedicated employees work year-round to ensure our power system is resilient enough to weather any storm. Visit our Outage and Storm Center to learn how we’re continuously working to enhance our reliability. cobbemc.com/outage

Considering rooftop solar?

It’s important to know specifics about your home before committing to a rooftop solar system. Here are some considerations:

• Do you own your home?

• How much sun is in your area?

• What condition is your roof in?

• How much solar do you need?

• How much does solar cost?

Ready to go solar?

Find everything you need to get started on the path to solar when you visit our solar resource center at cobbemc.com/solar

• Is rooftop solar right for you?

• FAQs of rooftop solar

• Solar resources

• Solar payback calculator

• Approved/vetted solar contractors

• Our solar initiatives

Your opinion matters

Our members are our No. 1 priority. You may receive a call from a wellknown customer satisfaction survey. We ask that you take a few minutes to complete the phone call survey.

We value your feedback, and your answers help us improve the service we provide.

READY, SET, PREP FOR STORM SEASON

At Cobb EMC, we strive to provide our members with reliable power year-round. Storm season creates more weather-related outages that can impact our member service area. Despite our best efforts, major storms can cause damage to power lines. When this happens, our first priority is to safely restore power as quickly and as safely as possible. Make sure you’re ready for storm season by preparing ahead of a significant event. Use these tips to prepare for possible outages:

Stay informed using our outage alert notification system - to sign up text REGISTER to 898-362 (TXTEMC).

Report an outage and check the status using our Outage and Storm Center featuring a live outage map

Monitor the weather and know the difference between a severe weather warning vs watch. Have shelter-in-place plans ready.

Have a backup plan for those in the house who depend on medical equipment that requires electricity.

Build an emergency kit with a flashlight, water and nonperishable goods in case you are without power for any period.

Find more at cobbemc.com/outage.

MEMBER SATISFACTION IS OUR TOP PRIORITY

Cobb EMC has the lowest rates in the state among all electric membership cooperatives (EMCs). Our members save an average of $24 a month compared to other EMC utilities, according to the Georgia Public Service Commission 2023 winter rate survey. Learn more about how we are working for you to save money at cobbemc.com/workingforyou

We just learned our members rated Cobb EMC with an American Customer Satisfaction Index score of 92 out of a maximum score of 100!1 Read more about these survey results at cobbemc.com/news.

WE TREES, TOO

We strive to balance maintaining beautiful surroundings and ensuring a reliable power supply by keeping power lines clear in rights of way (ROW). In fact, we often plant trees to help beautify our schools and teach students about the importance of protecting the environment. Since 2017, we’ve planted more than three dozen trees at local schools. But trees and power lines can be a dangerous mix without regular trimming.

If you see us out trimming trees, remember the many benefits it brings:

• Keeps power lines clear of tree limbs.

• Helps us restore outages more quickly.

• Keeps crews and members of our community safe.

• Reduces unexpected costs for repairs.

Trimming improves service reliability for you, the members we serve. To learn more, visit cobbemc.com/trees.

1 Surveys were administered by Cobb EMC from February 19 through March 5, 2023 and modeled by ACSI LLC using the proprietary ACSI methodology. ACSI LLC did not regulate the survey administration or sample size. ‘ACSI’ is a registered trademark solely owned by American Customer Satisfaction Index LLC.