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WHAT WE NEED TO KNOW AS WE REOPEN OUR COMMUNITIES 2020-05-14 3:24 PM
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HOW DOES ONE SAFELY NAVIGATE THEIR FINANCES THROUGH THIS PARTICULAR STORM? “It’s not like we are soothsayers with a crystal ball and knew that this [pandemic] was specifically coming,” Harrison said. “But, we knew that something was coming, and it won’t be the last [crisis]. There will be others following this one, so the idea is to prepare yourself ahead of time...The fact of the matter is, we have already done that. We’ve planned for it, and it’s been taken care of.”
SYM FINANCIAL ADVISORS:
Building Uncommon Relationships in Uncertain Times
HOW HAS SYM ADAPTED TO THE NEW NORMAL WITHOUT SACRIFICING ITS HIGH-TOUCH SERVICE? “The one nice thing about this business is that if I can get internet access, I am—essentially—sitting at my desk,” Harrison said. Harvey added, “We recognize that this is the time when we are most needed. Our skills and abilities are going to be critical to how our clients come out on the other side of this, and everybody [at SYM] is cognizant of their roles right now. We are doing a lot more than just reassuring our clients to stay in the market. Our investment team is making trades, as there are always opportunities to take advantage of when you are in a market like this, and we have incredibly intelligent people who are doing that every day...”
Writer // Janelle Morrison • Photography // Submitted
In these unprecedented times, having a trusted and knowledgeable financial adviser to walk you through your personal and business goals can be critical to your financial well-being amid the current global pandemic crisis. Your wealth planning, portfolio management and 401(k) is the business of SYM Financial Advisors.
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or more than half a century, SYM Financial Advisors has been guiding their clients through both bear and bull markets, weathering financial storms, and strategically planning in times of prosperity.
A BRIEF HISTORY OF SYM FINANCIAL ADVISORS Today, SYM Financial serves clients in the Indianapolis, Winona Lake, Fort Wayne, Mish-
awaka, Indiana and Midland, Michigan areas managing $2.7 billion in client assets.
ARE YOU THE IDEAL CLIENT FOR SYM? When asked who the ideal client for SYM Financial Advisors is, Harrison replied, “Other firms will often talk about certain asset size or clients with a certain number of investible dollars. What SYM is looking for [in our clients] are people who are looking for ‘thought’ partners
result of a global pandemic, Harrison said there have been lessons learned from 2008 that have been applied to help cushion the financial impacts of the current market. “This time around—in terms of the financial system—the banks are much more capitalized today than they were in 2008,” Harrison explained. “They have been stress-tested, and everything that I’ve been reading and hearing so far is that the banks are in really good shape. That is important, as the most important thing in the whole financial banking industry is confidence. Confidence is something that is hard to earn. It’s an emotional thing, and there is no formula for it.”
For more information on SYM Financial Advisors or to schedule a no-cost, no-obligation consultation, visit Sym.com. Disclosure: The opinions expressed herein are those of SYM Financial Corporation (“SYM”) and are subject to change without notice. This material is not financial advice or an offer to sell any product. SYM reserves the right to modify its current investment strategies and techniques based on changing market dynamics or client needs. This is not a recommendation to buy or sell a particular security. SYM is an independent investment adviser registered under the Investment Advisers Act of 1940, as amended. Registration does not imply a certain level of skill or training. More information about SYM including our investment strategies, fees and objectives can be found in our ADV Part 2, which is available upon request.
WHAT LESSONS WERE LEARNED FROM 2008 THAT MAY HELP INVESTORS THROUGH THIS CRISIS? While 2008 was a result of a fractured financial system and today’s bear market is a direct
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MAY 2020
2020-05-14 3:39 PM
MONTHLY COVER
What You Need to Know As We Reopen Our Communities Normally, our cover focuses on a particular individual, but these are not normal times. Therefore, our cover reflects the broader subject of most of our feature stories: the reopening of our communities. We have interviewed two local experts, Dr. James H. Anderson and Tom Santelli to share their knowledge of the virus and what we should know as our communities begin the process of reopening. We hope you gain some knowledge from this issue that will help keep you and your loved ones safe and healthy. Photo // Submitted
20 Campaign Spotlight: Victoria
6 Lockdown Confessions 9 Indiana Regenerative Health 10 COVID-19: Dr. James H.
Anderson Jr. and Tom Santelli Weigh In on the Facts
16 The Traction Optimization Studio: Helping to Build, Develop and Support Prosperous Businesses, Leadership and Growth
18 Campaign Spotlight: Dr. Chuck Dietzen: A Doctor in the House
Spartz: Republican Candidate for Indiana’s 5th Congressional District Running to Bring Liberty, Justice and Economic Opportunity for All Americans
22 Eyes On Main: Dress Your
Eyes with Distinctive and Handcrafted Eyewear
25 A Candid Conversation With
Carmel’s Mayor: On Managing a City During Pandemic
28 Hamilton County’s Workforce Recovery Task Force: Getting People Back to Work
30 Reopening Under a “New
CARMEL MONTHLY PUBLISHER / Neil Lucas neil@collectivepub.com / 317-460-0803 EDITOR-IN-CHIEF / Neil Lucas neil@collectivepub.com / 317-460-0803 PUBLISHER / Lena Lucas lena@collectivepub.com / 317-501-0418 DIRECTOR OF SALES / Lena Lucas lena@collectivepub.com / 317-501-0418 HEAD WRITER / Janelle Morrison janelle@collectivepub.com / 317-250-7298 MAY WRITERS / Janelle Morrison, Ann Craig Cinnamon, John Cinnamon
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MAY 2020
2020-05-14 3:41 PM
Lockdown Confessions Writer // Janelle Morrison • Photography // Submitted and Staff
W
e can all use a little levity in these rather turbulent and challenging times. And while we’re all going through similar experiences that are trying our survival skills and patience—such as “The Great T.P. shortage of 2020,” “Where’s The Beef in 2020?,” “No, you can’t drink bleach to cure COVID-19!” and “Now what are we supposed to watch—we’ve finished all of Netflix?”—I decided to survey some of our city’s most notable characters to see what they’ve been doing, watching or eating during the lockdown. While I am attempting to bring a lighthearted moment into the lives of my readers, I do not wish to be irreverent to those who are struggling from related issues and/or are recovering from COVID-19 itself. All of you remain in my thoughts, and all of us at Carmel Monthly are wishing you all the best as we navigate these uncharted waters together as one community.
Janna Hymes
Music Director, Ca Symphony Orchesrmel tra
Scot PPloayllera/Srpodrts
Retired NBA Personality/Realtor
ces: Video Conferen s? nt pa no or Pants ever stand up Scot: No pants! (N e) during on official And what is the of the k ac sn quarantine old? This is a eh us ho rd lla Po you would “must-have” that you didn’t if h rt ea scour the cess to. ac e at have immedi ding. Sort of. kid st Ju e. in W : Scot . Dawn and I We all go for chips s like Fritos. kid e th d like spicy, an
Please rank the followin g as Daily, Occasionally , Who Cares? Dressing for the day (cha nging out of and into som PJs ething social ly acceptable )? Janna: DAILY Washing and styling your hair? Janna: WASH ING YES, STYL ING WHO CARES The full mak eup routine— foundation, lips, eyes and all! Janna: WHO CARES Legitimate ex ercise—pref erred metho Walking, runn d? ing, weights , yoga? Janna: DAILY , ALL OF THE ABOVE Organizing yo ur at-home w orkspace? Janna: OCCAS IONALLY Planning for future events , assuming w can resume a e normal mode of living in th e near future? Janna: DAILY !!!! Virtual visits
with friends/ family? Janna: OCCAS IONALLY
CARMEL MONTHLY
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CourtneyyLiTaiasoyn lator Communit Carmel Clay Schools
t-home mom, As a working-a ioritize your pr u how would yo 10 a scale of 1 to “to-do” list on t): an rt po im t os (10 being m use to operatCleaning the ho dards: ing-room stan ith a threew le ib ss 2. Near impo e! year-old at hom y side or deliver Ordering curb osed!: cl is n he tc ki because your u just need food 5. Some days yo e local restaurit vo from your fa rants. od lockdown Hiding the go cret stash: se a in snacks d and’s sight an 8. Out of husb re. su r fo h ac re toddler : Happy Hour(s) family depend d an ds ien fr y 8. M ews. on my wine revi g “Tiger King”: Binge-watchin s! ched all episode 7. Definitely wat
Jeff McDermott President/CEO at The Center for Performing Arts As part of your adaptation to lockdown living, what in your wardrobe has taken the place of your exquisite suit and tie collection that you typically don at the office? Jeff: It greatly depends on whether or not I have a video meeting (i.e., Teams, Zoom or Skype) scheduled during the day. Most days that has been the case, which means I am typically in a collared shirt for some sort of a respectable looking shot from the shoulders up. If no video meeting is involved, it is more likely a T-shirt or sweatshirt. Regardless, I have worn nothing but shorts or sweatpants since March 13 and shoes have been very optional.
ercise: Legitimate ex physically el fe e m s lp 10. This he Plus, I ate ! ng ro and mentally st tine snacks. all the quaran nds: Zoom with frie connected ay st t to 7. It’s importan your friends! and laugh with
CARMEL MONTHLY
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Jeff Worrell
City Coun Representativce,ila Shari Worrell, Jeffnd better half ’s
Having spen t the last seve ral weeks “locke d-in” with yo ur better half, w hat is one th ing that you’ve learne d about one another that you didn ’t know prio r to the lockdown? Shari: I learne d that when Jeff can’t get his St arbucks fix, he prefers Maxwell House over Fo lgers. And … he hate s puzzles. Jeff: I learned Shari has an eye for staging and pr oduction that came out during ou r Worrellski Jo ke videos on FB
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COvid-19 Dr. James H. Anderson Jr. and Tom Santelli Weigh In on the Facts Writer // Janelle Morrison • Photography // Staff and submitted
T
state there is an inordinate amount of information—proven data and theories—on the novel coronavirus (COVID-19) would be a gross understatement. Carmel and Zionsville just happen to have two subject experts residing within the two communities who were gracious to share their time and knowledge on the science of COVID-19 and the medical/scientific facts that the general population should know as we continue to navigate through uncharted waters and decide for ourselves and our respective families the best way to move forward.
Meet Our Experts: Dr. James H. Anderson Jr. and Tom Santelli
ber 2014) when he weighed in on the topic of the infamous Ebola virus and on his experience with infectious diseases. Throughout his tenure at Fort Detrick, Dr. Anderson worked on the containment procedures and the academic study of anything that could have been considered a bioagent such as anthrax, botulism, etc. He studied what the bacteria or virus did, how it replicated and how it could be transferred. Then he began his research on developing a treatment or vaccine. The book “Hot Zone” by Richard Preston came out and was followed by the movie “Outbreak,” which featured Dustin Hoffman who played Dr. Anderson’s role at Fort Detrick. It was a fictional story that was inspired by the procedures and processes that were implemented at Fort Detrick.
Dr. James H. Anderson Jr.
Tom Santelli
Carmel resident James “Andy” H. Anderson Jr., M.D., FFPM, FACE, is a world-renowned endocrinologist, diabetologist and retired lieutenant colonel in the U.S. Army Medical Corps. Dr. Anderson is also the medical director for PTS Diagnostics, Inc., a U.S.-based manufacturer of point-of-care diagnostic products that is based in Boone County. Dr. Anderson graced our cover (Novem-
Zionsville resident Tom Santelli serves on the Boone County Commissioners, representing District 1. Santelli has led the sales and marketing for Temple-Inland; led the research and development for Weyerhaeuser, Georgia-Pacific, Great Northern Nekoosa and Owens-Illinois; served as the budget director in corporate planning for Fortune 100 companies; engineered and built state-of-the-art research
and manufacturing centers; developed a number of groundbreaking products and services and served as a director for environmental and public affairs working in Washington, D.C. Santelli holds graduate degrees in business and science, including a degree in biochemistry and an MBA from Bowling Green State University. Early in his career, he worked on creating the plasma digital screen that was an integral part of the development of the ATM machine, along with several other patented inventions. Santelli was contracted by the U.S. Post Office to develop their self-closing mailers and packages and was recruited by USPS to develop a system that kills anthrax and other bacteria to prevent the spread of disease through the mail. In 2004, Santelli started his company, The Technology Group, that focuses on creating new products and developing solutions to make our lives, homes, and consumables more sustainable.
Novel Coronavirus (COVID-19) 101: According to Dr. Anderson, “The virus that causes COVID-19 is a single-strand ribonucleic acid (RNA) virus. Single-strand RNA viruses frequently mutate. A more complex virus or DNA virus
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Hand-washing and social distancing is still important. What we as individuals can do is to take care of ourselves and be socially responsible for the benefit of our neighbors and the rest of the population.” - Dr. James H. Anderson Jr.
that has two strands of genetic material can often repair itself. A single-stranded [virus] cannot. The two things to worry about in mutation is: Does it make the virus more deadly and does it make the virus easier to spread? This [COVID-19] is obviously a new strain of the coronavirus [family], and there is still a lot that we don’t know about it. If you look at coronaviruses, there are more than 30 [identified] coronaviruses, and there are seven that affect humans, 4 give people, essentially, the common cold or flu-like symptoms. And people most always recover from these with no problem. Three are more serious causing SARS, MERS and COVID-19.” Dr. Anderson compared a virus mutation to having fraternal twins. “Scientifically, you can tell the difference, but it’s sort of like having twins where one has blond hair and the other has red—they’re not that different from one another.” Santelli cited an online article published by Healthline.com stating there are 14 identified strains and growing (www.healthline.com/health-news/what-
to-know-about-mutation-and-covid19#More-contagious?-). “Some of the most recent [strains] are even more infectious,” Santelli said. “The infection rate is given in the RO factor: For the flu, it’s 1.3, and for the novel coronavirus, it’s R=3.0 to R=6.0. Depending on the strain, it’s up to three to six times more infectious. The mutation rate of the coronavirus occurs at a rate 40,000 times faster than the human genome. While there are at least three different mutations of the coronavirus as identified, for example, the New York COVID-19 infection is tied to the virus RNA genome established in Europe. The better discussion is around “antigenic drift,” which is what is happening. We will over time see different variations of the COVID-19 virus. This is a discussion around what it means: https://www.cdc.gov/flu/about/ viruses/change.htm.”
Social Distancing Is Not Just a Buzz Phrase—It Saves Lives The Centers for Disease Control and Prevention (CDC) has repeatedly stated that “Limiting face-to-face contact with others is the best way to reduce the spread of coronavirus disease 2019 (COVID-19).” Dr. Anderson agreed with the CDC and added, “Hand-washing and social distancing is still important. What we as individuals can do is to take care of ourselves and be socially responsible for the benefit of our neighbors and the rest of the population. The obvious danger [of COVID-19] is that there are certain people who are more susceptible to severe consequences of the virus, and those [people] have been identified as the elderly, people with significant medical problems and who are immunologically compromised.” Another potential threat caused by COVID-19, according to Dr. Anderson, would be to overwhelm the health care system— NYC being a devastating example. “All this talk about ‘peaks’ and ‘flattening the curve’ is really to allow the ability of the health care resources that we have right now to handle the medical needs of all the patients who require hospitalization and/or significant medical treatment.”
We know that if somebody sneezes or coughs, the virus can travel 14 feet within 45 seconds. We also know that it’s going to remain suspended in the air as an atomized mist for four to six hours.” - Tom Santelli
People are still being encouraged to get outdoors and enjoy the sun and fresh air, so as long as they continue practice social-distancing guidelines. “Viruses don’t do well if they are dried out,” Dr. Anderson explained. “The virus will live as long as there’s moisture around it, but if it gets completely dried out, the virus dies. If you’re out in the sunshine, there is little chance that there’s any virus out there unless there happens to be somebody who is actively infected standing close to you, sneezing and coughing in the air.” Additionally, there is a greater chance of infection if someone is asymptomatic and is breathing directly in your face, which is why Dr. Anderson and Santelli encourage everyone who is out in public to wear face masks. “The CDC talks about face masks and using cloth face masks,” Santelli said. “While a cloth face mask may not give you 100% protection against breathing in the virus, it’s a positive tool to prevent transmission from the standpoint of the individual who’s infected [with
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COVID-19] giving the virus to somebody else. The other thing about wearing a mask is that it helps you remember to not touch your face.” Santelli added, “We know that if somebody sneezes or coughs, the virus can travel 14 feet within 45 seconds. We also know that it’s going to remain suspended in the air as an atomized mist for four to six hours. When you go into a hospital room to clean it, you typically wait four to six hours for the virus to settle out.”
demic earnings, the debate also continues on how to handle major sporting and entertainment events and when to send our nation’s children back to school. Dr. Anderson cautions people that the pandemic is far from over and we need to continue social distancing practices until a vaccine is available.
A Global Race for a Vaccine and Antiviral Treatments While the global population may be split between the at-risk population and the general population, and between those who continue to self-isolate and those who have resumed their day-to-day activities within this “new normal” chapter in human history, one thing is certain: We all want effective vaccines, antivirals and pharmaceutical treatments to fight against this insidious virus—COVID-19. “The CDC has current projections of 200,000 to 400,000 [potential] deaths by August,” Santelli stated. “They’re using the University of Washington’s model to make some of their predictions. Drilling back to this past flu season—which was one of the worst on record—we had 161 million people vaccinated and approximately 17.6 million got the flu. We had a fairly good effectivity rate from the vaccine, but according to the CDC, it was only 47% effective because we’re trying to guess which mutations [of the flu] we’re going to deal with.” Santelli continued, “Now, this SARS virus [COVID-19] has a transmissibility three to six times greater than the typical flu, which is why the models are predicting up to 400,000 [COVID-19 related] deaths through August. Also, it’s kind of hard to slice and dice the comorbidities. Additionally, there is no post-mortem test for COVID-19 that is approved by the CDC, so if someone dies without having been tested [for COVID-19], their death is not necessarily recorded as death by COVID-19.” As our nation continues to reopen and kickstart the economy back to pre-pan-
and the vaccines that they have developed—has reported that the people that were subject to a SARS infection actually fared worse than those that did not get the vaccine. Another big question is why those who keep exposing themselves to [COVID-19], such as those in the medical profession who have tested positive and are otherwise healthy, end up dying? Is it because the virus overloads the immune system and then the immune system gets to the point where it starts to attack organs and your blood chemistry and things like that?”
Mitigating the Transporting of COVID-19
“You shouldn’t give up any of the things that you’re used to doing, but there isn’t going to be an alarm bell that goes off on the Fourth of July indicating that ‘Everything is back to normal now.’ Just like Ebola—which has been around and has occasional reoccurrences—this virus will be around for a long time. Eventually, there will be a vaccine. There are several different companies working on vaccines and/or [antiviral] therapies. Now, will everybody get the vaccine when one has been developed? Probably not. There will be the anti-vaxxers who don’t want it, just like there are various people out there who don’t want to observe social distancing. If we go with the science, we can control [the spread], but we are 14 to 20 months out because we’ve already allowed the virus to mutate. It’s going to come back like the H1N1—in a different variation. Like the flu vaccine, we’re going to guess which variations of that RNA virus strand we’re dealing with and try to come up with a multipart or a single vaccine.” Santelli added, “The question that keeps coming up is if you’re exposed to [COVID-19] and get it, are you comprised or are you immunized? Baylor University’s Dr. Peter Hotez—who has done a lot of the original research on coronaviruses
“You have read people state that the virus lives only 24 hours on paper and 72 hours on plastic,” Santelli said. “In my career I have grown viruses, mold, mildew fungi, fungus and bacteria—some good, some not so good—focusing on air, water, environmental quality, food and workplace safety. I ran a test on a typical transport media for viruses, bacteria, mold and mildew. This is a four-week uninoculated culture from a composition of glass, plastic, metal and paper. Rather than ‘bugs’ dying, these surfaces become an excellent transport media. This virus can transport through HVAC systems and certainly in the contained atmosphere in an airplane or cruise ship. There’s a lot of good information and misinformation being circulated in the media. Your shoes are one of the best transport media.” Santelli added, “Imagine if you got a paper ballot, and you’re filling it out and you cough on it. Then you fold the ballot and you put it in the envelope. That virus is going to go right to wherever you mailed it, and that’s one of my areas of expertise. While working on the 2001 anthrax [situation] with the USPS mail, we had to create an outer surface and an inner surface of the envelope that would kill anthrax but also make it safe for anybody handling it. We can mitigate mold, mildew, fungus and bacteria with loads of 50 million-plus on paper surfaces and render it safe within 60 minutes, so my question is, shouldn’t we be doing everything we can to mitigate this virus?”
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We asked Santelli, since he is one of Boone County’s three commissioners, if he feels that the county is ready for its reopening, but more importantly, is it prepared for a second surge? “Our position in Boone County is that we will continue to communicate the [state] guidelines to the best of our ability,” Santelli emphasized. “We’re going to depend on the individual citizens and constituents to comply with those guidelines. We’re at stage two going on stage three, but there’s a lot of people who are acting as if we’re at stage five. The sheriff is testing his department on an ongoing basis because his department is housed with the county’s jail, and we have responsibilities to our employees and to the people we bring in there. The county fairgrounds and Lebanon High School gym are staged should we need additional facilities.” Santelli concluded, “If we look at St. Louis and Philadelphia [Spanish flu pandemic of 1917–18], one group kept exposing themselves and another group took a much more conscious effort to avoid big groups. We were at no more than a group of 10 and now we are at 25. The reaction across the nation is that we can’t stop the economic engine because the cure is worse than the disease in this case, and the problem that we face is we have protocol in place and will people continue to try to follow the recommended CDC guidelines?”
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BUSINESS SPOTLIGHT
THE TRACTION OPTIMIZATION STUDIO:
Helping to Build, Develop and Support Prosperous Businesses, Leadership and Growth Writer // Ann Craig-Cinnamon • Photography // Submitted
When Scott Abbott talks about his new Traction Optimization Studio, you can hear the enthusiasm in his voice. “Purpose, Cause, Passion” are the words he uses to describe why he does what he does. And what he does, in a nutshell, is help business owners, leaders and leadership teams build, run and grow strong, healthy, high-performance and resilient companies.
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STRATICOS Started by Abbott in 2010, Straticos helps open-minded,
over again but do not know how to get unstuck. He says that the EOS Organizational Checkup helps to identify strengths and weaknesses so that issues can be solved for good. Straticos offers a free EOS Organizational Checkup that takes about 10 minutes. A link can be found at the bottom of the Straticos website at www.straticos.com.
forward-thinking business owners, leaders and leadership teams optimize their vision, traction and health. “The foundation to Straticos is helping open-minded, growth-oriented business owners and leadership teams learn, implement and benefit from EOS,” says Abbott, explaining that EOS stands for the Entrepreneurial Operating System. Abbott describes EOS as a simple but incredibly effective business building and management “operating system” that is proven and embraced by more than 100,000 companies around the world. Abbott points out that many business owners and leadership teams encounter the same frustrations over and
TALEVATION The second business within the studio is Talevation, which is all about helping companies, organizations and individuals optimize their talent. Started in 2016, Talevation ranks as the No. 1 online provider of skills and behavioral talent assessments used to identify, validate, measure, learn and
substantiate the fit and proficiency of employment. Talevation helps individuals and organizations take the guesswork out of their talent decisions, from job selection to hiring the right people, career development and employee engagement. Talevation supports thousands of organizations, schools, government agencies and individuals that collectively conduct over 100,000 skills and behavioral assessments per month. Assessments are done online, and more information is available at www.talevation.com.
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PHASE4 INVESTMENTS The third and newest-tolaunch company within the Traction Optimization Studio is PHASE4 Investments. Abbott describes PHASE4 as a hybrid of venture capital, private equity, angel and institutional investors. “I like to think of us as a best-of-blend between Warren Buffet’s Berkshire Hathaway, a business incubator/ accelerator and the TV shows “Shark Tank” and “The Profit.” To learn more and to apply, visit www.phase4now.com.
PROGRAMS AND WORKSHOPS In addition to the three companies, the Traction Optimization Studio also hosts and
conducts various programs and workshops. Abbott is especially excited about “Camp LMA” (the LMA stands for leadership, management and accountability). “We’re working with great partner organizations and not-for-profits to provide Camp LMA as a wonderful resource to help young adults learn about and develop themselves with regard to the best qualities and attributes for success in business, work and life,” said Abbott. In addition to Camp LMA, Abbott personally conducts “Traction Optimization” and “TIP-TOP” workshops. These half-day and full-day customized workshops are
interactive group sessions to teach business owners, leaders and leadership teams the foundational elements to EOS and to help build, operate and grow companies that are consistently strong, healthy and prosperous. Abbott also hosts group meetups and one-on-one coaching sessions with business owners and leaders. One of his favorite get-togethers is what he calls “3Ds,” with the 3D standing for drinks, darts and discussion.
virtually. According to Abbott, “We are conducting virtual meetings and sessions as well. While we can have dozens of people working in the studio itself, we can also have people from anywhere in the world participate virtually at the same time. By the way, this has been the plan, even before the emergence of COVID-19.” On that note, given the unprecedented dynamics with COVID-19, Abbott says the resources and moreover the purpose, cause and passion for the Traction Optimization Studio is much needed and important. “Frankly, there’s probably never been a bigger need or requirement for what we do here and why we do it than now,” he says, adding that the pandemic has made his work even more necessary, with so many people being rightfully anxious, confused and concerned. With the challenges and uncertainty of today, Abbott says the timing and purpose for the Traction Optimization Studio is significant. “We all have to move forward: in business, work and life. So, let’s collectively move forward together and be great in business, work and life.”
ON COVID-19 AND WORKING VIRTUAL The Traction Optimization Studio can also be leveraged
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CAMPAIGN
PAID FOR BY DR. CHUCK FOR CONGRESS, INC.
Dr. Chuck Dietzen: A Doctor in the House Writer // Janelle Morrison • Photography // Submitted
The upcoming 2020 Indiana Republican primary is probably one of the most closely watched as the battle for Indiana’s 5th Congressional District seat wages on throughout the novel coronavirus (COVID-19) pandemic that has sieged the state’s economy, workforce and health care system.
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EET DR. CHUCK DIETZEN, “DR. CHUCK”
Dr. Chuck Dietzen, a Kokomo native and Zionsville resident, is a board-certified pediatric rehabilitation specialist. Dietzen—a lifelong Republican and Hoosier—is also an entrepreneur and is the founder of Timmy Global Health—a 501(c)(3) nonprofit—headquartered in Indianapolis and focuses on expanding health care—in the U.S. and abroad. Dr. Chuck’s values of faith, freedom and family and his sanctity for life stem from being raised by his parents who cared for 150 foster children from around the world, representing a myriad of ages,
try-related state and local policies throughout his career, helping pass Indiana’s Medical Health Shield Act (HEA 1145, May 2015). Exhibiting Dr. Chuck’s entrepreneurial achievements, he co-founded iSalus Healthcare—a digital medical records and telehealth software company—paving the way for affordable, reliable and secure global telemedicine. “Gov. Holcomb recently set forth a road map for reopening our state,” Dr. Chuck stated. “As a businessman, I look forward to getting our economy back on track. As a physician, I challenge our nation to consider how we change our trajectory moving forward.”
backgrounds, creeds, abilities and disabilities. Having been reared in a working-class community, Dr. Chuck has firsthand experience of laboring on local farms and in industrial mills. Dr. Chuck’s contributions to his Hoosier communities, his world-renowned care for the underserved—in the U.S. and abroad—and expertise in pediatric rehabilitation are what sets him apart from his peers.
BLAZING A PATH FOR IMPROVED HEALTH CARE Dr. Chuck served as the chief of pediatric rehabilitation medicine at Riley Children’s Hospital at IU Health and has written and/or consulted on several indus-
DR. CHUCK’S BLUEPRINT FOR AMERICA’S FUTURE GOOD HEALTH As a medical doctor with a focus on preventive medicine, entrepreneur and your next congressman, Dr. Chuck will continue to roll up his sleeves and tackle the pressing issues head-on—COVID-19 related and beyond—combating real problems with real solutions. “I have counseled many patients about improving their lifestyle choices,” Dr. Chuck said. “Now, I would like our nation to consider my Blueprint for America’s Future Good Health. We all must begin making lifestyle changes to be proactive rather than reactive.” Dr. Chuck’s “Blueprint” calls on Congress and the country’s
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have cared for throughout my career taught me that. Another thing that I learned growing up with 150 foster children is that you have to love and accept people and learn how to work with them.”
HOW WILL DR. CHUCK REPRESENT HOOSIERS ON CAPITOL HILL?
Paid for by Dr. Chuck for Congress, Inc.
periences (ACEs) so our future populations are less impacted by negative lifestyle effects and reactions to severe stress. “Third, we can all do things to improve our health. I have enjoyed seeing families outside walking and biking during the pandemic. Be active doing things you enjoy while practicing social distancing.”
health care always intersect, and now, they have collided.” The global and local experience that Dr. Chuck brings to Indiana’s 5th Congressional District—having witnessed and endured war-torn communities while providing medical aid to refugees as well as pandemic and financial ruin in 21 countries—are tactical lessons and wisdom that are unique to Dr. Chuck as a candidate.
EXPERIENCE MATTERS ON INDIANA’S ROAD TO RECOVERY
educational institutions to do their part in creating a healthier nation. Dr. Chuck explained. “My Blueprint for America’s Future Good Health lists ways to build a foundation of good health: “First, we need to better prepare our doctors to work with patients on the importance of diet and nutrition. “Second, we need to address and educate on the issues related to Adverse Childhood Ex-
Dr. Chuck’s experience with health care at both global and local levels, his experience with non-for-profits and his small business experience require unwavering leadership and the ability to guide. Dr. Chuck’s strengths include the ability to focus and lead with expert precision and humility. “Someone asked me the other day why I am running,” Dr. Chuck shared. “I have worked my entire life—going back to age 7— to give children a high quality of life. And now my question is, ‘Are we [as a nation] going to provide a future for them and a quality of life?’ One thing I do know is that we must make sure that there is a future for our children. Politics and
MOVING OUR STATE AND NATION FORWARD AND THE IMPORTANCE OF “TRAINING UP” The health and success of Indiana’s 5th Congressional District needs an advocate who understands the micro and macro economies, health care challenges and the ability to “train up”. “Whether I was playing quarterback, was captain of the wrestling team, medical director or chief of staff in the pediatric rehab division, I always looked at who I was going to help lift up,” Dr. Chuck said. “That’s the whole concept of Timmy Global Health—how do I train up the next generation because this isn’t about me. The kids that I
Dr. Chuck expressed, “My heroes are the children and the people I’ve worked with in other countries who stood up to tyrants, who were helping the underserved and were imprisoned, tortured and, in some cases, killed. In honor and memory of them, I have to live my truth. I will continue to speak my truth. I have to make a difference for all the children and for the people who live and work in our district.” Dr. Chuck concluded, “We must lead by example as a country and as a state. If we abide by Gov. Holcomb’s restrictions, we can successfully limit the spread of COVID-19. This is not the first pandemic our nation has faced, and it will not be the last. Even though we are six feet apart, we will get through this together.” For a more in-depth explanation of Dr. Chuck’s Blueprint for America’s Future Good Health and additional important campaign issues, visit drchuckforcongress.com.
Remember to vote for Dr. Chuck Dietzen on June 2 and as Dr. Chuck says, “We can do better—we must do better—please join me in our campaign to bring Hoosier values to Washington.”
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CAMPAIGN
PAID FOR BY VICTORIA SPARTZ FOR CONGRESS
Victoria Spartz: R e p u b l i c a n C a n d i d at e f o r I n d i a n a’ s 5 t h Congressional District Running to Bring L i b e r t y, J u s t i c e a n d Economic Opportunity for All Americans Writer // Submitted • Photography // Submitted
E
XPERIENCING THE AMERICAN DREAM
As we all know, politicians love to talk a great deal about the American dream; however, few can legitimately say they have lived it. Victoria Spartz, Republican candidate for Indiana’s 5th Congressional District, is one of those who speaks from experience. Having come to the United States 20 years ago from Ukraine, Spartz has lived the American dream firsthand. As a result, Spartz feels a strong responsibility to step up and give back to the country that has provided her so many opportunities. In outlining one of the reasons she is running for
added a master’s in accounting after coming to Indiana before earning her license as a certified public accountant. As a CPA, she worked for the Big Four public accounting firms auditing complex publicly traded Fortune 500 companies, taught at the IU Kelley School of Business in Indianapolis and served as the CFO of the Indiana attorney general’s office. With regard to her work as a CPA, Spartz stated, “The public accounting profession is a high-integrity and high-accountability profession that gave me an enormous understanding of businesses and finances in a variety of industries. I was au-
Congress, Spartz said, “…I want to give what I can to this country, to the hardworking Hoosiers who are struggling now and to their children who deserve the same freedom and opportunity that have always been the American experience. I will do my best to get our economy back on track, strengthen our foundations and protect our rights.”
EXTENSIVE EXPERIENCE AS A BUSINESS OWNER AND CPA Spartz acknowledges that politics was not her first choice of endeavor in the U.S. She arrived in the U.S. with a master’s degree in international business from a university in Ukraine and
diting manufacturing firms all over the country even as I was pregnant with our first child. I audited insurance, banks, pharma, health care, consumer finance, investment funds, consumer goods, government entities, and I worked on a variety of major projects, including training and auditing auditors. However, the travel was taking a toll on my family, and we decided to expand our farming business so I could spend more time in town with my family…” Spartz met her husband, Jason, a lifelong Hoosier, on a train in Europe soon after the fall of the Soviet Union. Spartz came to the U.S. and central Indiana in 2000, got married
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and has two daughters. As Spartz’s family and her family’s business of farming and real estate grew, she became more aware of the complicated structure that stifles small businesses. “I had a hard time navigating the taxes and regulations, even with two master’s degrees and extensive business experience,” she says. “How in the world can you make it as a small business owner?”
bring manufacturing back, along with good-paying jobs and innovative ideas. We need more businesspeople in office who understand how jobs are created by private enterprise and how we can rapidly bring the economy back if the government doesn’t slow down the growth with regulations and taxes.” Spartz was very active in local civic and political projects long before she decided to run for Congress. “I realized aspects of our government started to resemble the kind of socialism I grew up under in Soviet-controlled Ukraine, and I had to do something about it,” she says. “I got involved with the Republican Party, became president of the Hamilton County Republican women and went against the ‘good old boys club’ to become vice chair of the Hamilton County GOP and Indiana state senator in 2017.” Victoria found out the hard way that politics isn’t easy. “When you run for office, you lose an enormous amount of your personal freedom,” says Spartz. “You also face attacks, which are expected, and lies about you and your family. I also found that a woman has to work much harder to prove herself; an immigrant woman, even harder.”
DEDICATED TO MAKING THE ECONOMY A TOP PRIORITY As Indiana’s 5th District congresswoman, Spartz will make the economy her top priority. “We were making historic progress until the COVID-19 pandemic struck,” says Spartz. “But I think we have realized now that offshoring our manufacturing—from pharmaceuticals to basic industries like steel— was not a good idea. We can
SPARTZ IS NOT A CAREER POLITICIAN
well-connected have a say in government,” she says. “That’s exactly the system I lived under in socialist-controlled Ukraine and what Washington has increasingly become. The only people who have a say under big government are the elites.”
SPARTZ WILL WORK TO PROTECT OUR FREEDOM FOR FUTURE GENERATIONS “I do not want to look back on my life and regret that I did not try to do something impactful to ensure our children grow up in a better, fairer, freer country than the one we have been entrusted with,” says Spartz. “We’ve been given a gift of freedom as Americans, and it’s our responsibility to pass it down to future generations.” Spartz expands on a quote from another strong woman who had to contend with the “good old boy network,” Margaret Thatcher. It was Thatcher who said, “Europe was created by history. America was created by philosophy.” “I would just add, by philosophy of freedom and equal protections of people’s rights to be free,” says Spartz.
Learn more about Victoria Spartz at www. spartzforcongress.com/about.
Spartz considers herself to be independently minded and conservative. “The career politicians in both parties have catered to special interests for too long, and it creates corruption and breeds a system where only the wealthy and
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BUSINESS SPOTLIGHT
EYES ON MAIN:
Dress Your Eyes With Distinctive and Handcrafted Eyewear Writer // Janelle Morrison • Photography // Laura Arick
Are you bored to tears with your current eyeglasses and want something that puts a smile on your face? Rediscover your inner personality that is calling out without busting your budget. Eyes on Main has what you’re looking for and more! Conveniently located on Main Street in the Arts & Design District in Carmel, Eyes on Main is more than an eyewear shop. It is a chic studio that offers distinctive, handcrafted frames, made for every personality and budget!
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EET KIM AND TONY PETERS
Kimberly “Kim” Peters, eyewear curator, and her husband, Anthony “Tony” Peters, lab specialist, are excited to be on Main Street and to offer their customers an array of designer, quality and distinctive frames at a variety of price points, along with firstrate customer service.
example, one of our clients-who’s an artist that became an attorney--came into our shop. He was wearing a basic and conservative pair of glasses. He left with an orange pair of frames and a huge smile on his face. Maybe bright and outlandish is not your [style], but we will help you find something that will make you feel confident and good about yourself.”
Kim is a graduate of Carmel High School and Tony is a graduate from Westfield High School. This hip and creative couple have been married over 20 years and are thrilled to be part of the Carmel business community. “We are here to help you rediscover that person you used to be,” Kim said. “That 12-year-old in you that never went away but grew up. For
IT’S ALL ABOUT THE EXPERIENCE Both Kim and Tony have been in the industry prior to the opening of Eyes on Main this past January. It was an unpleasant childhood experience at an eye doctor appointment that inspired Kim’s calling. That experience kickstarted her optical jour-
ney after high school and led her to create an environment where people felt valued and treated with respect and compassion.
OFFERING DISTINCTIVE, DURABLE AND HANDCRAFTED WORKS OF ART All of the collections offered at Eyes on Main are designed by the actual designers whose name the collection is branded after. Some collections are even exclusive to Eyes on Main in the state of Indiana. “We went with collections that are family-owned and are made in small batch quantities,” Tony mentioned. “There’s nothing wrong with big corporations, but they don’t have the same culture that the family-owned vendors do. The designers teach us things
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resources for those seeking more knowledge about the procedure. The Eyes on Main is very diligent in keeping its customers safe in the pandemic market environment. Here is their promise:
about their brands and share stories about how they got started in the business and who/what inspires them.”
THE SIGNATURE LINES Eyes on Main carries expressive collections by internationally renowned designers such as Jacques Marie Mage, Theo, Anne et Valentin, Barton Perreira and Henau. The specific designers picked by Kim and Tony are influenced by culture and architecture. “Jacques Marie Mage’s designs are heavily influenced by vintage America,” Kim explained. “The frames from this collection are made in limited editions, anywhere from 50 to 700 made worldwide. Each frame is numbered. You can’t beat the craftsmanship of these frames. The ‘Dealan’ is one their top sellers and is inspired by the musician Bob
sive eye exam. I was overjoyed to discover that Kim and Tony share this belief in the way they provide optical care for their patients. I’m very excited to be a part of the wonderful team at Eyes on Main.” Dr. Venezia sees patients of all ages for comprehensive eye exams including medical and contact lens. She has been a Carmel resident since 2012 and she enjoys spending time with her growing family. “If you have an established relationship with an optometrist that you don’t want to give up, that’s OK--feel free to see your doctor and bring your prescription in. We will be happy to help you with selecting the frames of your choice!” Tony added. For those who are interested and are eligible for LASIK surgery, Eyes on Main is a TLC provider and is happy to provide information and
Dylan. The ‘Schindler’ [frame] was inspired by internationally renowned architect R.M. Schindler.” Frances Klein is another French brand that Eyes on Main carries.
WHEN WAS YOUR LAST EYE EXAM? Eyes on Main’s in-house optometrist Dr. Linda Venezia OD, MS, is happy to take on new clients. Dr. Venezia completed her Doctor of Optometry degree in 2012 and her Masters in Vision Science with a concentration in dry eye research in 2017 at Indiana University in Bloomington. “I believe in treating people with dignity and respect, and I employ this philosophy in the way I practice optometry,” Dr. Venezia said. “My primary goal is to treat patients the way I would want to be treated, with a thorough and comprehen-
COVID19 Safety Guidelines • We allow 4 guests at a time in the store • We ask guests to wear a mask. If you do not have one a mask will be provided for you • We sterilize glasses and surfaces • Private fittings are available Eyes on Main has a finishing lab on its second floor for finishing treatments. Kim and Tony are certified and trained to perform such treatments such as custom lens tinting. To schedule an eye exam with Dr. Linda Venezia, call (317) 669-2312 or schedule online at eyesonmaincarmel.com. Stop in and see for yourself the eye candy it displays!
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A C a n d i d C o n v e r s at i o n W i t h C a r m e l’ s M ay o r :
On Managing a City During Pandemic Writer // Janelle Morrison • Photography // Staff
Earlier this month, the City of Carmel announced the development of the Reconnecting Carmel Task Force that consists of business leaders and health care professionals and is chaired by Deborah Wood, CEO of DWA Healthcare Communications Groups. The mission of the task force is to advise the mayor on the implementation of Gov. Holcomb’s five stage as “We begin to reconnect as a community.”
T
he plan is for future meetings to take place prior to each successive phase outlined by Gov. Holcomb and then periodically to review ongoing issues as best practices are implemented. The task force may also be asked to meet if COVID-19 cases spike or there is a major new scientific discovery that impacts the reconnecting process. We spoke with Mayor Brainard about his thoughts on reopening parts of the city—as per Gov. Holcomb’s five-stage plan—his thoughts about how Congress could be assisting local governments and his thoughts on managing the city during a pandemic versus during the financial downturn of 2008.
Practicing “Physical Distancing,” Not Social Distancing Mayor Brainard refers to the recommended 6 feet of distance [between humans] as “physical distancing,” so we asked him why. “I’m referring to it as ‘physical distancing,’ not social distancing, because we’re trying to connect people socially and virtually in lots of ways,” Brainard said. “This requires a lot of public education. We’re talking about actual physical distancing. We have to assume that
each of us is asymptomatic or presymptomatic, carrying the [COVID-19] virus. Obviously, we will continue to have more cases identified because we are testing a greater number of people, but that is not the data point that we want to look at. We want to look at the data points that show: 14 days of declining hospital admissions [COVID-19 related] and less than 5%
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asymptomatic spread [active COVID-19 cases] within the Carmel community, and we’re not there yet.” Brainard continued, “So, we need to be very careful as we reopen or we will be in a much worse position with a second wave, and the governor would have to consider going back on his order and I may have to draw back. I hope we don’t have to do that, but as Gov. Holcomb said, the guidance is not to restrict ‘liberty but to save lives.’ We have a responsibility in our elected positions to do what we can to keep people safe. That is the No. 1 responsibility we have as elected leaders in this time.” As the city continues to work with medical and scientific experts, state government and its public safety agencies to provide current information to the residents and business members of Carmel, the mayor is asking this from the public. “I’m calling on the community to do the right things. There is a lot of science out there that tells the story. and while young and [seemingly] healthy people can carry it, by not wearing a mask, they can infect dozens of other people who may then infect more people. and it could result in somebody’s death. Wearing a mask is not about protecting you as it is about protecting somebody else.”
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The Importance of Setting Objectives Based on Data Points “It is important to set data points,” Brainard emphasized. “We can clearly set objective criteria when looking at science and data and not at emotions. When those data points are met [visit city’s website for details], I will be more comfortable about reopening. Indiana is a big state—geographically—and there are different sets of circumstances in the more rural counties than the metropolitan areas.” Brainard continued, “Again, we’ve got to set our data points upon the advice of the experts in the medical and scientific communities. And if we see our hospital admissions start to spike up, we will need to reevaluate and draw back.”
What More Should the Federal Government Be Doing to Assist Local Governments? “Carmel’s in good shape,” Brainard stated. “We’re fortunate in Indiana that
the legislature has based [operating] essential services mainly on property tax, followed by income tax. Many other states base it on sales tax, which are very volatile—especially in a recession or pandemic. I know mayors, city managers and city councils—in other states—who are wondering how they’re going to continue to pay their police, fire, EMS and other essential workers. And that’s not the case here in Indiana.” According to Brainard, cities with populations of more than 500,000 receive reimbursements for revenue shortfalls from FEMA. He added, “I’d like to see Congress move that number from 500,000 to 50,000.”
The Challenges of Managing a City Through a Pandemic “I’m in my 25th year of managing this city,” Brainard said. “I never would have thought that I or any of us would be trying to manage city government through a pandemic. We’ve had a pandemic plan
that we put together as part of our emergency planning, and it was sitting on a shelf—rather dusty. We were looking at [the plan] in December—as reports of cases in China were increasing—but the virus wasn’t something we were terribly prepared for anywhere in this country. We were fortunate that our fire chief sought permission and purchased extra PPE early and was proactive so that we were not scrambling like a lot of other cities and towns to get sufficient PPE. And I issued a restricted travel order several days before the governor issued a stay-at-home order because the virus was spreading here—a metropolitan area—much faster than it was in more rural parts of the state.” Brainard concluded, “It [the pandemic] wasn’t anything that we expected. We’ve been diligently working to gather all the information we can find and base our decision making on the best science and best medical advice and not on emotions.”
ALTMAN, POINDEXTER & WYATT MAKING A DIFFERENCE Christine Crull Altman
Anne Hensley Poindexter
Scott P. Wyatt
John D. Proffitt Retired
CONGRATULATIONS MELANIE HOLT FAUTH on being selected in May by Altman, Poindexter & Wyatt for Making A Differrence in our community!
We are proud to recognize a special volunteer with the Shepherd’s Center of Hamilton County (SCHC) Melanie Holt Fauth has lived in Indiana her whole life and in Carmel for over 20 years. While spending much of her career as an executive nurse leader in healthcare, she now is running her own healthcare consulting business, focusing on care transition and senior strategies for health systems and post-acute care providers. Most recently, Melanie was elected Vice President of the Board SCHC. SCHC is a non-profit focused on the needs of seniors; combating social isolation and providing key services to seniors who need extra support to age in place safely. Melanie was responsible for facilitating the COVID-19 Response Task Force for the organization. Melanie spent hours leading the Task Force team redefining how best to assist Hamilton County seniors at their time of need. Check out the Shepherd’s Center of Hamilton County website at shepherdscenterofhamiltoncounty.org
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H a m i lt o n C o u n t y ’ s W o r k f o r c e R e c o v e r y T a s k F o r c e :
Getting People Back to Work
Writer // Janelle Morrison • Photography // Submitted
Last month, Hamilton County launched a Workforce Recovery Task Force supported by the Hamilton County Economic Development Corporation (HCEDC). The primary focus of the task force will be to create both short-term (three months) and long-term (six to nine month) plans for reducing unemployment. It will also work to identify industries and companies that have additional workforce needs as a result of the COVID-19 pandemic.
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he task force is comprised of the following business professionals: Bob DuBois, president and CEO of the Noblesville Chamber of Commerce; Jack Russell, interim president of OneZone Commerce; Nick Verhoff, president of the Westfield Chamber of Commerce; County Commissioner Mark Heirbrandt; County Councilor Amy Massillamany; Dan Clark, president of Ivy Tech Noblesville; Carol Sergi, director of workforce strategy at HCEDC; Chuck Haberman, workforce consultant; Rob Kneberg,
executive director of Hamilton County Workforce Innovation Network; Ed Miller, Work One; and Angela Acrey, VP of Human Resources at Helmer Scientific.
Collaborative Efforts From Throughout Hamilton County County Commissioner Mark Heirbrandt spoke with us about why he became involved with the task force and an overview of why it will help the county’s workforce navigate through an unprecedented period in our county’s history.
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“I reached out to Thomas ‘Tom’ Miller with Thomas P. Miller and Associates,” Heirbrandt said. “Tom’s worked with several of the state’s governors on their workforce initiatives. I had lunch with him to discuss veterans and what we could do for them, what kind of programs we start from a workforce development standpoint. I work with council members, county commissioners, economic development people, mayors and so forth, and I wanted to work on a workforce development plan—specific to Hamilton County—and
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Jack Russell, interim president of OneZone Commerce
collaborate with all of our cities and get them engaged.” Heirbrandt continued, “In late 2018, the Hamilton County commissioners spearheaded a study that identified deficiencies in the workforce development. The comprehensive study was performed by Thomas P. Miller and Associates, and we involved Carol Sergi, director of Workforce Strategy at HCEDC. And I have to tell you, it was so refreshing because every month our group would all meet over in Carol’s office in Carmel, sit around the table and share ideas about what we could do for workforce. To get that collaboration and have everybody show up every month for that meeting was just awesome.” The future of the county’s workforce development was looking optimistic, and then, as Heirbrandt phrased it, “All of a sudden, COVID-19 hit us.” “Carol and I started talking about what we could do to identify how COVID-19 has impacted the county’s workforce, creating a timeline for recovery, identifying the current needs of industries and companies,” Heirbrandt shared. “There are still so many unknowns, and we have to learn to adapt, to listen and to understand what is ac-
Mark Heirbrandt, County Commissioner
tually going on because different people have different needs and are experiencing different situations.” The concept of the Workforce Recovery Task Force was conceived and was launched just weeks after the initial reports of positive COVID-19 cases were reported.
How to Drive the County’s Economy Through a Pandemic OneZone Interim President Jack Russell added, “As [COVID-19] came about, one of the first things I did was call Bob DuBois, president and CEO of the Noblesville Chamber of Commerce, and we got Nick Verhoff, president of the Westfield Chamber of Commerce and Carol [Sergi] together. Our goal was not to send multiple emails and to work at a county and chamber level to get things done. So, we set up reoccurring meeting to get the chambers together with Carol—that was the first phase— and to ensure that the chambers were in constant contact and were partnering together.” Russell shared that a workforce recovery website was launched and is a resource for Hamilton County businesses to post jobs. He also shared that
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the site is currently getting 6,000–7,000 views a week. “We’ve been working in our own silos, and during this crisis, the silos have tipped over and now we’re all in the same pool together,” Russell said. “What’s powerful about this task force is that everybody is connected and working together because even though all of our passions lie in different areas, we know that Hamilton County as a whole has to succeed.” Russell continued, “And beyond that, Hamilton County is an economic driver of so many things that are affected if our businesses and people are struggling. So, Carol got all of us on this task force together—in a virtual room—and she’s done a great job with this. We are have been identifying where the pain points are and in what industries. A lot of that is data driven. From this, the task force is designed to create opportunities both short and long term.” Russell concluded, “The new normal is going to look different and our residents and businesses expect nothing but exceptional service at all levels. I believe that we have provided that in the past, but it’s going to be even stronger in the future because of these partnerships.”
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R e o p e n i n g
U n d e r
a
“New Normal” i n
C a r m e l
Writer // Janelle Morrison • Photography // Submitted and staff
Over the last couple of weeks, our local businesses have been either reopening after being shut down for nearly two months or operating in a severely modified mode of doing business.
W
e spoke with a few local business owners—Shelley Najem, co-owner at Savor Restaurant; Kimberly “Kim” Peters, eyewear curator at Eyes on Main; Scot Pollard, Realtor at Kempler-Pollard Group Encore Sotheby’s International Realty; and Mark Moreland, owner/personal trainer at Body Outfitters Personal Training Studio—to learn more about what ingenious things they were doing throughout the stay-at-home order and how they are going about the reopening process and doing business in a “new normal” pandemic society.
Navigating Through Uncharted Waters “As the recommendations and regulations came down, we immediately had the conversations with our clients about what they felt comfortable doing,” Pollard said. “We offered to keep their homes on the market if they wanted to and offered to temporarily pull it off [the market] if that’s what they were comfortable doing.” Pollard credits the MIBOR REALTOR Association (MIBOR) for providing its members with recommendations and regulations as they were coming online. “MIBOR did a great job of keeping us informed,” Pollard said. “What has been most surprising is that our market has shown no signs of really slowing down. In fact, the numbers from March and April are up from this time last year. I can’t explain it, but it’s a fact. So, we didn’t want to shut our operations down.” To that end, Savor Restaurant and Eyes on Main both recently opened at the beginning of 2020 and had no desire to completely shut down. So, while abiding by the governor’s stay-at-home
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order and the regulations that were put into place, all three of these businesses found ingenious ways to keep trudging forward. “Once the state shut things down, we began offering our curbside pickup and delivery,” Najem said. Najem and her husband, Henry, have over 60 employees that depend on them for their livelihoods, and they were compelled to keep
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ing you a template with recorded videos, I’m able to continue to offer knowledge, I can still modify your intensity and keep you accountable. So, our pivot was actually pretty clean, and we were able to operate at 40% revenue, which is way better than zero.”
Going Forward Into a “New Normal”
their staff figuratively and literally fed. “We kept all of our employees on who wanted to be on. Most people in the restaurant business are living paycheck to paycheck. Carmel is the most generous community. People have been tipping generously.” Peters and her husband, Tony, were able to keep their on-site lab open—at Eyes on Main—to fulfill as many orders as possible while abiding by the state’s regulations. “While we were closed, we were still ‘in the office’ and feel lucky that our employer kept us on the payroll,” Peters shared. “We’re happy about that, and we’ve had quite a few inquiries about getting scheduled for an eye exam!” Mark Moreland described his studios’ reaction as proactive rather than reactive to the stay-at-home order. “Leading up to closing, we were already making a hard pivot to virtual training,” Moreland said. “If you look at what we sell—beyond the feel of the environment and rapport we have with our clients—it’s knowledge, intensity and accountability. Whether we’re doing a live session in person, on computer screens or I’m mak-
While you can bring in your own prescription and shop for your new eyewear at Eyes on Main, clients can enjoy the one-stop-shop, concierge-service experience and book an eye appointment with Dr. Linda Venezia O.D., M.S. Dr. Venezia is expecting a child in June, and her husband, Dr. John Venezia, will be filling in “We are happy to have Dr. John Venezia—Dr. Linda’s husband and optometrist—join us on Tuesdays,” Peters explained. “As far as our safety precautions are concerned, we are only allowing four guests in at a time in the store. We can also schedule private fittings. We would like for our guests to wear a mask upon entering, and masks will be required in the exam room. We will also have on our masks. We will be able to provide masks for people who do not have one.” Peters explained that
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guests’ temperatures will be taken when they come in as well. “As far as frames go, we are adhering to the available standards for sterilizing glasses,” Peters said. “Tony and I are working in tandem on sanitizing the products that we have here in the store, and we are asking our guests to sanitize their hands.” What is interesting is that amid a pandemic, the local real estate market is still active and is currently a seller’s market. Pollard shared that there are more buyers than inventory in the market that he and his partner, Joe Kempler, currently work in. “I’m not going to say that inventory is ridiculously low, but it is slower than normal for this time of year,” Pollard said. “It is absolutely a seller’s market right now. We’ve been taking advantage of technology and the tools that MIBOR has given us. We have remote closings so the clients don’t even have to physically be present and are permitted to do electronic signing, and the title company that we work with has been great about communicating with everyone, and we are able to keep exposure [to COVID-19] down.” Now that restaurants have been given the “green light” to reopen their dining areas, Najem and her husband have implemented the state’s guidelines but continue to practice health and safety protocols they put into place last fall at the onset of the flu season. “We are open for dining at 50% capacity and are following all the regulations,” Najem said. “We are continuing our curbside pickup as well. Back in late October, early November, we were bleaching, sanitizing and screening our employees because of the flu. So, in addition to all the current regulations, we’re practicing all the safety precautions we were already doing.” Moreland concluded, “I read a quote, ‘Adversity fuels innovation.’ I’m interested in seeing how many businesses developed something unique during this time and keep it so that it actually becomes another piece of their business.”
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