2 minute read
Office of the Bursar
The Office of the Bursar is committed to providing exceptional customer service as we assist students, their families, our staff, and external organizations meet their financial obligations to the institution. Services provided by our office include billing, cashiering, third-party sponsorship management, payment plans, refunds, etc. Please see our website for answers to general questions as well as web tutorials on how to navigate important processes related to our office: mines.edu/bursar.
Statements
Bills are provided electronically. Mines does not generate paper invoices. Bills are generated monthly for any outstanding balance. Students can view their eBill in Trailhead > Student > My Account Page. Parents can view the eBill in their Authorized User Portal. eBills will reflect charges and credits through the statement date. To view charges and credits posted to the account after the statement date, view the Activity Details page of the My Account Page/Authorized User Portal. Tuition and fees are due by 4 p.m. MST on the business day following Census Day. Any outstanding balance after the due date will be subject to a 1.5% late fee, assessed monthly. Late payments may also result in account holds which prevent future registration, the release of student records, and graduation.
Authorized User Account
Students who would like to grant parents/ third parties access to view their account information may do so by setting up an Authorized User Account in their My Account Page. Students must initiate this process as Mines cannot grant access to anyone’s account. Authorized users can sign in to their account visiting mines.edu/bursar and selecting “Authorized User Login.” The Authorized User Account is different than Proxy Access.
Cashiering
Payments can be made online in the My Account Page/Authorized User Portal by selecting “Make a Payment with the following payment methods:
• Electronic check payments – free of charge • VISA, MasterCard, Discover and
American Express with an additional convenience fee
• IFT (international funds transfer) payments • 529 College Saving Plans
Checks can be mailed to:
CSM Bursar Lockbox
P.O. Box 735373
Dallas, TX 75373-5373 Please include the student’s Campus Wide ID (CWID) on the check to ensure proper posting of the payment. Payments can also be made at the Cashier’s Office, located in the Ben Parker Student Center, Room E172. For additional information, please visit mines.edu/bursar/payments.
Refunds
Students should enroll in eRefund to receive any eligible credit balance. eRefund enrollment can be completed on the My Account Page.
Third-Party Sponsorships
Students who have their tuition paid for by a third party may receive sponsorship status if proper documentation is sent to the Office of the Bursar before Census Day. For additional information or to access the forms, please visit mines.edu/bursar/sponsor.
Payment Plans
Mines offers a payment plan option to students and their families who wish to pay the student’s cost of attendance out of pocket. Fall payment plan enrollment begins on April 13th . For more information, please visit our website mines.edu/bursar/paymentplan.
At the beginning of every semester, students receive a notification when an eBill is available in Trailhead. Encourage your student to visit their My Account Page regularly.