We know what precious really means.
sampreciousmetals.com
GENERAL MANAGERS MESSAGE With over 205 years of accumulated team experience, I decided to build SAM brand were come to fill all the gaps related precious metals industry in general and for Gold and silver with its related products bars, coins, chemicals... etc. SAM Precious Metals, a world-class precious metals refinery service provider, fully committed to providing highquality products and services while meeting the highest ethical and moral standards with respect to responsible sourcing. We are fully committed to adhere to appropriate standards pertaining to human rights, labor, environment, and business ethics to build a responsible supply chain in the Middle East and this region. We have received several accreditations related to our management system, operations, environment policies, health and safety policies, and product quality. SAM is also an RJC active member, where all our operations are periodically fully audited by independent third party against the RJC Code of Practices — an international standard for responsible business practices for diamonds, gold, and platinum group metals.
Over the next 10 years, we plan to establish 13 refineries, hallmark centers, minting houses, fine and value-added products, testing laboratories, and more to satisfy our consumer segment needs. We have two operational refineries located in Dubai and Sharjah. By end of 2020, SAM Egpyt will be in operation in a very lucrative location to be the first international refinery to assist Egypt recycled gold market, as well to work with all government agencies related to the mining industry. SAM Precious Metals has the responsibility to enhance consumers’ beliefs in valuing precious metals. Our customers include users, retailers, whole-sellers, bullion traders, market makers, financial institutions, bullion banks, etc. and we consider all of them as Business Partners. Due to the prevailing economic and political conditions around the world, precious metals are seeing lots of interest from various categories of investors and end-users around the world. The future of precious metals looks bright and I expect steady growth in its consumption if the current geopolitical trend continues, far from the real value of gold as a safe haven against any economic issue as well as a saving plan for individuals worldwide. The company will rely on our business partner’s feedback and sales reports to better develop our products and services. We believe that precious metals are the commodity of the future. We look forward to becoming your first choice as Precious Metals Refinery, providing with you the highest quality services and most responsible products to support your business.
SAMI ABU AHMAD
About us FOUNDING PARTNERS, SHAREHOLDERS, BOARD OF DIRECTORS AND MANAGEMENT SAM is a 50:50 JointVenture between Sami Abu Ahmad and Snyder Prime Limited, an Abu Dhabi Global Market domiciled private investment company engaged in the global precious metals markets. Snyder Prime Limited also owns P79 Capital Limited, a regulated Qualified Investor Fund Manager domiciled in the Dubai International Financial Centre (DIFC) and is the sponsor of Snyder Structure Trade Fund (OEIC) Limited, an accredited investor investment fund domiciled in the DIFC and licensed by the Dubai Financial Services Authority (DFSA).
Mision To obtain local as well as international accreditation through operating under highest industrial standards, producing the highest quality and responsible products that will meet international standards. • To introduce value added products that will enhance our competitiveness in the international market, thereby generate more profits. • To win customers’ confidence and trust by offering premium services at reasonable charges while complying with the rules set by the authorities. • To connect world producing countries with world consuming countries by establishing 13 branches worldwide.
Vision To become the first choice of customers through providing premium intemational standard services and high-quality products and value added products at a profit margin.
OUR ACCREDITATIONS, MEMBERSHIPS & REWARDS ISO 9001:2015 - Quality Management System is internationally recognized as the world’s leading quality management standard and has been implemented by SAM Precious Metals FZ LLC to its full potential becomes an invaluable asset by achieving this certification. SAM Precious Metals FZ LLC meeting statutory and regulatory requirements relating to our product while achieving excellence in our customer service and delivery. It provides guidance and tools for SAM Precious Metals FZ LLC to ensure that our products and services consistently meet customer’s requirements. and that quality is consistently improved. OHSAS 18001:2007 - Occupational Health and Safety Management Certification is an international standard that provides a framework to identify, control and decrease the risks associated with health and safety within the workplace by getting this registration. SAM Precious Metals FZ LLC will send a clear signal to our stakeholders that SAM Precious Metals FZ LLC views employee’s health and safety as a priority within our organization.
By implementing this standard we: • Improves corporate image and credibility among stakeholders, regulators, customers, prospective clients, and the public • Adoption of international best practice concerning to risk management • Ensures the health and well-being of employees, sub-contractors and the public • Minimization of liability of employers through the adoption of proactive rather than reactive controls • Ensures legislative awareness and compliance • Reduces accident and incident rates by reducing or eliminating workplace hazards • Improves the incident investigation process • Increases employee motivation through the provision of a safer workplace and participation process.
RESPONSIBLE JEWELLERY COUNCIL - Responsible Jewellery council “the code of Practices” Sam Precious Metals FZ- LLC is the first refinery in UAE achieved RJC-CoP certification. RJC-CoP a non-profit standard whose members commit to and are independently audited against the RJC Code of Practices - an international standard on responsible business practices for diamonds. gold and platinum group metals. By registering this CE certification, SAM Precious Metals FZ LLC proved that we are committed to product quality. The letters “CE” are the abbreviation of the phrase “Conformité Européene” which means “European Conformity”. CE marking is a certification mark that indicates conformity with health, safety, and environmental protection standards for products. The CE marking is the manufacturer’s declaration that the product meets the requirements of the applicable EC directives. ISO 10002:2014 - Provides guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance, and improvement. The complaints handling process described is suitable for use as one of the processes of an overall quality management system. By registering ISO 10002:2014 standard requirements, SAM Precious Metals FZ LLC addresses the following aspects of complaints handling: • Enhancing customer satisfaction by creating a customer-focused environment that is open to feedback (including complaints). resolving any complaints received, and enhancing the organization’s ability to improve its and customer service. • Top management involvement and commitment through adequate acquisition and deployment of resources. Including personnel training. • Recognizing and addressing the needs and expectations of complainants. • Providing complainants with an open, effective, and easy-to-use complaints process. • Analyzing and evaluating complaints to improve the product and customer service quality.
• Auditing of the complaints-handling process. • Reviewing the effectiveness and efficiency of the complaints handling process. ISO 14001:2015 - ISO 14001 Environmental Management System is a systematic framework to manage the immediate and long term environmental impacts of an organization’s products, services, and processes. By completing ISO 14001 certification SAM Precious Metals FZ LLC can assure stakeholders that our environmental management system meets international industry-specific environmental standards. ISO 14001 environmental certification provides a framework for environmental management best practice to help SAM Precious Metals FZ LLC: • Minimize their environmental footprint • Diminish the risk of pollution incident • Provide operational improvements • Ensure compliance with relevant environmental legislation and • Develop their business in a sustainable manner Dubai Shopping Festival Minting Partner 2018-2019 - Sam Precious Metals proudly presented in recognition of their contribution to Dubai Shopping Festival 2018-19 as Minting Partner.
OUR SERVICES SAM PRECIOUS METALS SAM PRECIOUS METALS is one of the top refineries in the region and a leader in the precious metal industry in terms of customer experience, service, reliability, efficiency, and quality. With 2 locations in UAEDubai(Head Office) and Sharjah (Branch), the factory has maintained a great reputation as the highest standards of reliability in refining, testing and melting. Our refinery produces and mints gold and silver. The Factory is equipped with cutting-edge technology and machinery clubbed with an extremely professional team. Besides all types of bars, Sam Precious Metals FZ LLC is one of the main suppliers for different types of fine chemicals.
1. REFINING SAM PRECIOUS METALS has state of the art facility, machinery, and equipment along with a professional and experienced team that uses the latest technology and management systems for refining gold and silver. SAM can process raw material of down to 10% gold content, in some cases even lower, and we guarantee a 100% recovery of your gold. For silver, we can process raw material of down to 5% of silver content, in some cases even lower, and we guarantee a 100% recovery of your silver. Our refining process and end products are one of the highest standards worldwide.
2. TESTING Sam Precious Metals has full service assaying laboratories in Sharjah, Dubai. Sam Precious Metals is considered one of the accredited gold and silver assayers in the Middle East and Region. For testing gold, SAM uses a combination of cupellation method, ICP, advanced x-ray fluorescence spectrometer and other methods for highest accuracy. For testing silver, SAM uses a combination of cupellation method, ICP, titration method, advanced x-ray fluorescence spectrometer and other methods for highest accuracy.
3. MELTING SAM Foundry is a combination of specially designed induction melting units to cover all customer needs. We have the capability to covert all types of gold good delivery bars, silver good delivery’ bars and silver grains to smaller units with differing purity levels. We can process 100gm bars, Kilo bars, 3 kg bars or as customer requirement. We can deliver purity levels of up to 995,999,999.9 for gold and up to 999,999.9 for silver, or as per customer needs. Our products are of the highest quality and standards and our charges are very reasonable.
4. DIAMOND SEPARATION Sam Precious Metals offers bespoke diamond and gold separation services to clients across the UAE. Equipped with a state of the art refining department dedicated to treatment of material and diamond recovery, we offer the highest quality of inspection, transparency, and unmatched precision through every step of the process. Our team specializes in using innovative techniques for diamond and gold separation services. Our solutions enable us to work loose the most stubborn designs and extract even the most intricately placed diamonds from gold and silver jewelry. Our services are ideal for jewelry makers seeking maximum payoffs and quick turnaround times.
5. minting SAM Precious Metals produce all standard minted gold and silver bars of purity of 999.9. for gold and 999 or 999.9 for silver. SAM Precious Metals have part of art equipment and outstanding minting departments, where can customize 2 & 3 — dimensional design as per customers requirements. In SAM we produce all souvenir types of minted bars and coin which depends on our customers occasions far from our standard minted gold and silver minted bars. All our products are hall mark with our trademarked for quality assurance.
7. VALUE Added services Sam Precious Metals provides different types of precious metals chemicals to industry for inquiries please contact at info@sampreciousmetals.com
6. BUYING/SELLING OF GOLD/SILVER Sam Precious Metals offers the opportunity to all our clients to buy/ sell Gold and Silver products at most competitive prices. Sam precious Metals offering as well as their customer hedging service 24/7 days a week.
8. precious Metals chemicals Sam Precious Metals offer all their customer free training for their staff to build an advanced due diligence management system, for this please make an appointment compliance@ sampreciousmetals.com. Sam Precious Metals offer all customers free advice related to logistics, compliance, commercial, etc. and for that, you can fix appointment over the phone to meet one of our management based on your subject.
OUR PRODUCTS Sam Precious Metals has capability to produce the highest quality of casted gold and silver bars and grains and minted gold and silver bars (rectangle and oval). We can customize the purity as per customer requirements.
SAM GOLD CASTED BARS AND GRAINS • • • • • • •
One Kilo bars - 995 / 9999 Half Kilo bars - 995 / 999 / 9999 Quarter Kilo bars - 995 / 999 / 9999 Large bars 995+ TT bars 999 100 gm 995 / 999 / 9999 Grains 995 / 999 / 9999
SAM GOLD MINTED BARS Rectangle 999.9 Gold Bars • lgm • 2.5gm • 5gm • 10gm • 1 Tola • ½Oz • 20gm • Oz • 50gm • 100gm
Oval 999.9 Gold Bars • 2.5gm • 5gm • 10gm • ½Oz • 20gm • Oz
SAM SILVER CASTED BARS AND GRAINS • • • •
One Kilo bars - 999/9999 Half Kilo bars - 999/9999 Large bars - 999/9999 Silver grains - 999/9999 With different packing form
SAM SILVER MINTED BARS Oval 999 Silver Bars • ½Oz • 20gm • Oz Rectangle 999 Silver Bars • 20gm • Oz • 50gm • lO0gm
ACCOUNT OPENING REQUIREMENTS TO enjoy our big variety of service and products first step all potential customer must open account and the requirements as follows: 1. Company Registration Documents - Memorandum of Association (and necessary amendments, if any) - Articles of Incorporation - Certificate of Incorporation/ Shares Certificate 2. Valid Trade License - Minimum of 3 months before expiration 3. Passport Copy & Visa Page of the following: - Beneficial Owners / Shareholders - Authorized Signatory/ies - Person/s who will operate the account 4. Board Resolution - Intention to open an account and the purpose for opening the account - List of authorized persons who will operate the account 5. Latest Utility Bill or Tenancy Contract of the following: - Registered Address (as per the license) - Office/ Principal Address (primary address where the business activity is performed) - Each beneficial owners/directors/signatories of the company 6. Authorization letter for the people who are authorized by the company to communicate with the refinery for any services or to give any instructions of pick up/ Delivery of the metals.
7. Undertakings acknowledging the receipt and compliance of the following: A OECD Due diligence Guidance for responsible sourcing of minerals from conflict-affected and high- risk-areas B. RJC Code of practice C Practical Guidance for Market Participants in the Gold and Precious Metal Industry D. LBMA Gold Guidance E. SAM Supply Chain Policy F. SAM AML-CFT Policy 8. Duly Completed Application Form 9. VAT Registration Certificate/ TRN Number 10. Kindly send the scanned copies of the required documents to compliance@sampreciousmetals. com for the initial assessment.
Head Office Contact Details Tel: +971 4 874 8668 / P.O.Box 485028, Dubai, UAE. www.sampreciousmetals.com / info@sampreciousmetals.com