MESSAGE F R O M THE CAO As this report goes out, we continue to experience unusual circumstances. The COVID-19 pandemic has tested our ability to perform under extremely challenging situations and I am pleased to report that our Columbia Shuswap Regional District Board and staff have met this challenge head-on. In the midst of this, it is still important to reflect back on the progress we have made on major projects and initiatives in 2020. We are an essential and critical service provider regardless of circumstance. Delivering more than 100 different services to approximately 51,000 residents in four municipalities and six electoral areas is no easy task. Yet every day we provide programs and services that protect and enhance the social fabric of our communities, conduct operations in consideration of the local environment and contribute to crucial infrastructure in the region. Our decision-making is guided by sound and ethical business practices. The CSRD’s team of experienced professionals are committed to serving our residents to the very best of their abilities. While COVID-19 forced changes, including a temporary closure of our administrative office, staff did not stop fulfilling their responsibilities. Essential services were maintained and contingency plans activated. Based on our performance, citizens can rest assured the CSRD will be there to look after their needs, no matter the circumstance. A key element in setting priorities was the guidance provided by the Strategic Plan 2019-2022. This document focuses the CSRD’s energies and defines a shared vision for the Columbia-Shuswap as a region that is innovative, prosperous and resilient in the face of change. The COVID-19 pandemic has given credence to the adage that we are all in this together. The past year has shown that partnerships, one of the key themes in the strategic plan, are critical to the success of the region. This includes our relationships with the councils of our member municipalities, our First Nations neighbours, non-profit societies and our partners at various levels of government. Some of our best work of 2020 was accomplished by pulling together towards common goals and we look forward to continuing and enhancing all of these relationships. A prime example is the continued partnership between the CSRD, Splatsin First Nation and the Regional District of North Okanagan on the Sicamous-To-Armstrong Rail Trail. By remaining united in purpose, the long-term vision of this multi-use recreational trail network is continuing to progress. Reflecting on the accomplishments of 2020, I am proud of the team at the CSRD for their continued efforts to operate and maintain all the CSRD’s services in a cost-efficient, responsible and ethical manner during extremely trying times.
Chief Administrative Officer Charles Hamilton
2020 CSRD Annual Report
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