Health+Care by Commissioning Show 2012

r t, fou even One erences, f f con sands o thou r health senio are . c and ssionals e prof

E25

E28Family

Abbott re Healthca Products

D25

D27

NHSI

D31

Terrence Trust Higgins

Omn

E50

D57

F50

Burston Dallasourn e Ashb

D68Injur3y

Brain bilitation Trust Reha

D69

Patientss Acce 2

tice: Prac Yourdapting A rvive u s to

I42Medicine

I43Mednet

I52 bership ices Serv I50 n Mem gementl Reform gree s Enga 3 Fine & Electora Financialciation Associate I58 Healthcare gement Asso ll DAB hcroft H51 Broomwe Mana 3 INRstar Beac H58 ical 3 ts Ltd H51 hant Physiolog men 3 Measure 3 Elep ks Kios

J58

r’s Alzheime Society

Jayex

Black Pear Software

MATCH

K56

K54

Dr Foster

L52

Pain ent Managem Solutions

ers GreyMatt re Healthca

0 leyan 2 G5Wes G51 F52 e

GlucoRx

F52

national Mount Interd Services Ultrasoun 3

NHS CB

2 1

CSU N IO PAVIL

Mari Slimmingld Curie Wor

BOC

0 2 matics F62 G6 Pulse Infor F63 3 2

H62

H60

T+R Derma

Servier

I60

4 G6 H64 es 4 2 Marie Stop H61 Attain ioning 2 F64 5 2 ssing p Commiss cern G6 WG Grou Services SpeechionsProce Weight Con 3 G61 Solut 6 2 ge 3 Railex G6 l Colle 3 Ltd RoyaPsychiatrists of 2 Projects 5

es: Includ ds • Stan tre • Theang Lounge oms worki • Net eeting ro •M

L53

L61

J60

n Hartman

K60

J65

Opus Surgery Solutions

NRS Solutions

L62

L63

Clarity cs Informati

K70

L70

K71

ance Perform Ltd Finance

ASLT

ecar 2

M72 3

er/ Ezi-Tracktel Panz

N76

Q56 Q57

ns Parkinso

Q58

3 munity The Comway CIC Gate 2

Q60

N78

BHTA ION PAVIL

Time re Healthca Ltd

I70

Personal ics Diagnost

I78

J70North of

NHS Information Tyne Services

Net GPTeam

ity uctiv Prod rough Th ology n Tech

care Tele ing the ash Unle otential P

M80

s Carework

M84

Radian 2

Home Standex Systems

5 5 N8 N80 N8 care

RI CATE

Confirm a complimentary* delegate pass for you and your colleagues today at www.healthpluscare.co.uk/ newspaper Email: training@closerstillmedia.com Or call: 0207 348 4906

Issue 1

www.healthpluscare.co.uk

Why do people with the most needs get the least services? Professor Steven Iliffe will be discussing this at HealtH+Care this June at e ff g e Ili n th e aki in m ev pe e ea St e s Car str b + a ll th ti wi eal en H em d

Commissioners need to be aware of the inverse care law when deciding which services to invest in for people with dementia according to Professor Steve Iliffe, Professor of Primary Care for Older People at University College, London. This is because most of the evidence for what is effective in dementia care is either equivocal or does not exist and government policy has run ahead of the evidence base. ‘This is where the inverse care law comes in because people in most need get the least services,’ he says. However Professor Iliffe will be able to enlighten delegates to Health+Care about which services or therapies are effective for people with dementia using evidence from studies including the EVIDEM (Evidence -based Interventions in Dementia) programme of research for which he was principal investigator.

spending money on intensive educational interventions for GPs because it does not alter their clinical management of patients with dementia.

First of all, Professor Iliffe says it is not worthwhile

However there is good trial evidence to show

... one solution.

that interventions like supported walking reduces the carer burden and there is also Thank you to our partners a huge unmet need for accurate advice on careproviderwhich @caci.co.uk iswww.caci.co.uk/careprovider 020 8893a 9039 continence management, problem much bigger than many people realise, says Professor Iliffe. There can often be major problems with care home support for people with dementia. These can be put right through ‘appreciative inquiry’, an inexpensive process which focuses on increasing what an organisation does well and making positive changes.

CONTINUED ON PAGE 2

HEALTH+CARE 2013 SET TO BECOME THE MAJOR UK FORUM FOR VITAL NHS CARE INTEGRATION DEBATE Health+Care 2013 will be held on 12-13 at London ExCeL and will you the opportunity to network the largest gathering of primary professionals.

June give with care

•

The event will consist of four interrelated conferences that will address health and care integration. Key figures from health, social care and Government will gather to address how integrated care services can be provided.

Thank you to our partners

Our aging population and rising numbers of people with frailty and dementia mean that domiciliary care agencies are supporting people with far more complex conditions in their own homes than in the past. The Home Care Show will bring commissioners and CACI’s OfficeBase software provides providers together to discuss the evolution of domiciliary unparalleled functionality to drive your servicecareprovision, how agencies can make the and support and business, ensuring a single version of the truth. most of the new opportunities.

Prof. Steve Iliffe

The EVIDEM study, due to be published soon, is the biggest study there has been so far into interventions in dementia and has covered the trajectory of disease from diagnosis right through to death.

•

Integrated Care 2013 will bring all the successful pioneers and aspirants together from across the professional boundaries to showcase what is working – reducing hospital admissions and long stays, improving patient experience and outcomes – and how delegates can go about delivering it in their own organisations and locality.

Your business...

He says this is probably because dementia is seen as a problem for specialists to deal with so generalists don’t go beyond doing what they currently do. GPs need to respond to the patients they see with dementia but this does not mean they are going to step up to another level of activity because it is not their primary role.

•

Page 8 - Penny Garner makes sense of dementia at Health+Care

Q62

ADH&S

Care Page 7 - HomeNew event brings networking opportunity e ing th Seiz rtunity o Opp with CCGs and primary care professionals 2

ELLE Training

ent 5 Procurem Pavillion

Yecco

M76 4 2

OLM

N74

Q54

P66

Optalis

N70

in ress n Prog alisatio on Pers

UKHCA

3 3

Health ion Connect

P64 4

Q52

P62

Advance

Vision Call

CACI

4 12

N66

N64

2 M70 ocial M68IP Health&S e solutions 2

L74 12

NHSCC

Q50

s Essex Care

P60

Circle

N62

N60

P55

Share Care

p Mears Grou

2 1 M62 M6 6 TMI M65 M64 4

Haven Healtherties Prop

RI CATE

J63

I68

I61

Aerocrine

L60

P50

2 1

Acumag

Keeler

NHS hmarking Benc Alliance

Q48

m dia.co tillme s r e s clo g .vine@ ionin es miss ic ail tom m Com ort Serv e r o p p Su 5261 7 348 on 020 e in V all Tom ands c and st

ioning Commiss South Support

s tunitie oppor ip h s r o ons out sp ore ab m t u o To find

gn DAC ft IE Desi Beachcro

I62

MyTime Active

H72 Idec Biogen H70sco 3

G70

J51

H52

H50

HUR

VIP GE LOUN

iSpy Digital

ALK Pivotell Abello

Q46

P40

M52HCPC 8 M58 M56

Q44

e Carehom

P45

L51

NHiS

th & n Heal Equip The Ope y Fitness Universit

e g to th Risinmentia De llenge Cha

3 5

ING

N45

N40 5

Tanita

Connect 2 Care

SEAT

L50

K52

K50

J52

J50

3 3

Consult

ent Managemtions Solu

NHS Solutions

Tillottsma Phar

Primary Care ing Train Centre

D56

Medicalrmarket Supe

CATE

Ascr

ECCA

Fullcross

L42 ibe

N34

N32

CQC

Henryin Sche Medical

Q40

Technolo

MDC

M42 Red Cross British M48 M46 NICE

Q42

4.5

e Codegat

L41

L40

Jacobson Browne

RING

J42

J40

I41

I40

RI CATE

Ipsen

F53

E55

Appello

n Prostraka

L32

3 3

Experian

ts Healthsta gies (UK) Technolo

E58

2 2

D55

CPRD

Desmond NHS 3

4 5

F46

Weight Watchers

3 6

J31

WRVS

lytics MedeAna

M40 M38

J38

Proje

0 Assistive p N31 N3 Medequi gy

Primary Care Today

r Boehringe Ingelhelm

Health

ta M32 Stra 6 M3 M34

1.5

Q38

Page 4 - Sourcing floor with more than 300 supply partners

Teva UK

th Teleheal Solutions

I28

Capita

L30

Q35

The

l Care entia re Residking Ca ss Ta usine of B

MCC

Care Paying for

Caring UK

P28 P26 Niko cts

Lundbeck

P25 9

N26

4.5

Advanced Health & Care

Map of Medicine

Brother

I31

G40

Heart

sh n F42 Briti Foundatio

F44

D51

NHS

I32

HOLD

CMM

Q33H

Athena

P24

N25

CGW

Q30Skills Network

2 Q3 nology Tech Robotic

P20

ions TB Convers

N24 3

M30

N20

son Ellis Mead John Nutrition

Bayer

J35

J30

Opinion Patient

F40Protect

Sollis

Term Long itions Cond

E42

E40

GP lies Supp

Roche ics Diagnost

3 Heal n Protectiocy Agen

D41

Tunstall

F38

F35th

MDDUS

D35ia-Med

G30

TAG medical

E38

E31

s Dr locum

F33 3

Avia

E33

I30

I26

Health ics Diagnost

RIN CATE

Vantageics Diagnost

6 3

H30

M29 M28 Gordon

4.5

K30

M2 M22 Grey Matter re Healthcaitors Group Mon

RI CATE

nt lopme Deve Lab 6

F34 F31

E34

A&D

g 2wellbein Pathways

G26

4.5

Mylife Diabetes

yers Bristol-Mbb Squi

K20

J28

d by sponsore

H25 isk Novo Nord

E30Medical

D33

Chiesi 4

Strokeciation Asso

BHR als eutic Pharmac

Bobath

J20

The hips ers Partn unge Lo

5 3

Mod uitment LLP Recr

Q28 3

n McKesso

ing LT Train

Care Provider Village

Q24 4

Age UK

Colour Carbon

P16

N6 N10

M10

Allianceaceuticals Pham

L10

K12e Medical 2

K10

RCSLT

ca Astra Zene

E29

F23

The ors Doct on Associati

edded Red Emb Solutions

PSUK

G21 F22Ltd

GP Care 12

d by sponsore

E26

Apollo 6 Medicalms Syste

ity Communork Netw

re Healthca e at Hom

H20

G20 Hill

The l na Regio king or Netw ne Zo

Sanofi

E24

Johnson

J15

I18 United Health

J4 The

I11 5

son and John

n Dickinso

E20

o Crescend Systems

H12

t Microtes

D21

13 re 20 h+Ca Healt ng all the ri b l il rs w ll holde stake er from a try n togethd the cou n a u h , s re aro twork vice, Conference d to neprogramme a tical prac er real v and keynote nd uncospeakers ons a lu o s ti e with the ill g w a eng ers who r e id prov em deliv th lp he ge. chan

G17

X Genics

H10

MGP

3 12

Bupa

IQ Medical

H11

Wigg

3 9

Venn Group

F15 F14

EMIS

D11

CCG ss e Busin

F13

F12

E12

Novacor

TPP

Bosch

Air Products

G15 3 G11 ly-Amps

missioning The Com ty Communi

NG IONI MISS COM

Page 3 -

re g Healthca ionin Commiss Services

Daisy Docman Surgery Line

G13 G10

F11 F10

E11

E10

J10

I10

Oakhouse Foods

Care nals Professio nt Benevole Fund

HOLD

Q20

Q15

Q14

P15

P14

E HOM E CAR

e Simplicar

CM 2000

TIAL DEN RESICARE

re h+Ca Healtference re Con ted Ca ra IntegInsights

TED GRA INTECARE

P10

CE & RAN ION ENTISTRAT REG

Q10

RING CATE

Inco

CE & RAN ION ENTISTRAT REG

ting: rpora

Leading conference and events company CloserStill is launching a new healthcare event, Health+Care 2013, which is set to become the key forum for exploring, debating and articulating the future of integrated health and care.

professionals to interpret policy, devise strategy and implement change. The combined event will feature talks from the most senior players in health, social care, government and the third sector as well as highlighting the patient experience.

The four conferences that make up Health+Care are the Health+Care Integration Conference, The Home Care Show, The Residential Care Show and the already influential Commissioning Show. Bringing the four conferences together into one event will help a wider spectrum of

*Attendance at Health+Care 2013 is free for qualifying delegates, who will be able to register their attendance at: www.healthpluscare.co.uk/newspaper. Full price tickets are £399+VAT

Residential Care 2013 showcases how leading organisations are working with commissioners to transform the sector’s role, offering vital services that balance cost, quality, choice and value-for-money in a developing market. Pioneers are also exploring new opportunities with personal budget holders and hospitals, and offering insight into this evolving role will be a major theme in the speaker programme. Thank you to our partners

Commissioning is the largest national event for commissioning professionals and delivers an unrivalled conference programme over six streams for CCGs, CSUs, LATs, GPs and practice managers. Delegates can acquire first hand advice and practical training in business and finance management, provision of care, commissioning support, long term conditions and productivity through technology from the biggest name in the primary care sector. Thank you to our supporters

View the programme and keynote speaker line up inside. Digital Media Partner:

Health+Care_Newspaper_Feb_2013_18.indd 1

Media Partner:

In Association with:

01/03/2013 13:15

MEET THE TEAM Unit 17, Exhibition House, Addison Bridge Place, London W14 8XP. Tel: 0207 348 5250 www.commissioningshow.co.uk Ralph Collett, Director of Healthcare Ralph.collett@closerstillmedia.com Tom Vine, Event Director tom.vine@closerstillmedia.com Tracy Musgrave, Senior Sales Executive t.musgrave@closerstillmedia.com Jacqui Sugrue, Sales Executive j.sugrue@closerstillmedia.com Sophie Holt, Healthcare Marketing and PR Manager s.holt@closerstillmedia.com Alex Jones, Marketing Manager a.jones@closerstillmedia.com Sarah Bray, Marketing Assistant s.bray@closerstillmedia.com Penny Law, Operations Manager p.law@closerstillmedia.com Mike Broad, Programme Editor m.broad@closerstillmedia.com

Dan Ashby, Accounts d.ashby@closerstillmedia.com

It involves getting nurses, doctors and care home staff together in a group to talk about what goes on in the care home, what is going right and also what are the areas of concern that can be improved. Running these groups helps those involved understand each other’s perspectives and can change practice. This reduces hospital admission rates and costs. Commissioners may consider screening for dementia in general practice. However Professor Iliffe believes this is not a good use

of money and it also unethical to screen for a condition about which you can do nothing clinically. Then there is a question of whether to spend money on expensive memory clinics. But these services tend to see significant numbers of older people who are worried and who have got depression rather than dementia. There is a certain amount of trial evidence to show that if doctors concentrate on memory loss symptoms they miss a lot of people with dementia and

Health and social care budgets should be merged to stop patients ‘falling through the cracks’, the Labour party has proposed. Shadow health secretary Andy Burnham outlined the party’s new vision in a speech to the King’s Fund launching Labour’s health and care policy review and will be debating the subject at Health+Care at Excel, London in June. He said the fragmented system was no longer fit-for-purpose and pledged to consolidate health, social care and mental health services in a ‘whole-person, one nation’ approach to health and care.

and others to deliver more care closer to home. He drew on the experience of integrated care in Torbay to illustrate the benefits of moving in this direction ‘The exclusion of the social side of care from the NHS settlement explains why it has never been able to break out of a ‘treatment service’ mentality and truly embrace prevention. It is a medical model; patient-centred, not personcentred,’ he said. In government, Labour would legislate for a ‘one budget, one service’ approach.

Phil Soar, Chairman

Under Labour’s plans, acute hospitals would be the lead providers of integrated care. The aim would be to reverse the incentive to provide care in hospitals and care homes by giving integrated providers budgets that could be used flexibly to provide care in more appropriate settings.

TOP TWEETS

Mr Burnham said hospitals would work closely with GPs, community health and care providers,

Chris Ham, chief executive of The King’s Fund, said: ‘Andy Burnham’s prescription for change

Phil Nelson, Commercial Director Jonathan Wood, Director of Finance

‘If you have only a relatively small sum of money to spend on dementia you might decide that one of the best things that you could do is provide home care for people and have a relatively low paid workforce providing this service. You might get a lot more benefit from doing that than you would from paying some expensive old age psychiatrist to run a memory clinic,’ says Professor Iliffe.

Would Labour turn health and care on its head?

‘In the same way that Andrew Lansley should have refocused PCTs and put doctors in charge, I will simply re-focus the organisations I inherit to deliver this vision of whole-person care. Health and Well-Being Boards could come to the fore, with CCGs supporting them with technical advice. While we retain the organisations, we will repeal the Health and Social Care Act 2012 and the rules of the market.’

Andy Center, Chief Executive Michael Westcott, Business Development Director

only pick up around 20 per cent of people who do go on to develop dementia.

is ambitious and his vision of delivering integrated care, co-ordinated around the needs of the individual, will be widely welcomed. But it leaves a number of unanswered questions, not least how plans as radical as these could be implemented while keeping his promise not to embark on further structural change.’

at ng ki BURNHAM ea sp +CARE ANDYl be lth l ea H

Rebecca Royal, Event Administrator r.royal@closerstillmedia.com

CONTINUED FROM PAGE 1

Kate Jackson, Conference and Speaker Manager kate.jackson@closerstillmedia.com

Why do people with the most needs get the least services?

ANDY BURNHAM

Paul Burstow MP @PaulBurstow Dilnot only part of comprehensive reform addresses predictability & fairness. Draft #caresupportbill puts well-being at heart of system. (SPEAKER) Martin Green of ECCA @eccaofficial Marie Curie Death and Dying Reports shows Residential Care is supporting people well (SPEAKER) homecare.co.uk @homecare_co_uk The future of integrated care is to be discussed at new major health care event, Health+Care2013 Patricia Elliott @Trisha_the_doc @Richard56 Palliative Care is not just about cancer, or the domain of a small no of professionals. It’s something for everyone to get into. carehome.co.uk @carehome_co_uk ECCA chief Martin Green appointed visiting professor of social care Andy Burnham @andyburnhammp These ‘dementia taxes’ are direct result of cuts to council care budgets. People now more likely to have to pay right up to new £75k cap. (SPEAKER) Join the conversation on Twitter.com/healthpluscare #healthpluscare

Health+Care_Newspaper_Feb_2013_18.indd 2

Register for a complimentary* delegate pass for you and your colleagues at www.healthpluscare.co.uk/newspaper Email: training@closerstillmedia.com Or call: 0207 348 4906 *Complimentary passes are reserved for qualifying healthcare and public sector professionals.

01/03/2013 13:15

2013 health+Care Conference Highlights Wednesday 12th June INTEGRATED CARE INSIGHT

PROGRESS IN PERSONALISATION

Integrated care: making the NHS future proof Dr Jagen John, Lead of NHS Barking and Dagenham CCG

Thinking big about thinking small: a strengths-based approach to care, support and inclusion Alex Fox, CEO, Shared Lives Plus and Angela Catle, Director of Operations, Shared Lives Plus

Future role of local authorities and implications for social care Prof. Andre Kerslake Emeritus Professor and Associate Director, Institute of Public Care, Oxford Brookes University Delivering improved health outcomes from all public sector activity Dr Dominic Harrison,Joint Director of Public Health, Engagement and Partnership, Blackburn with Darwen

Role of leadership in personalised social care Glen Mason, Director of People, Communities and Local Government with the Department of Health

RISING TO THE DEMENTIA CHALLENGE

TAKING CARE OF BUSINESS RESIDENTIAL CARE

HOME CARE - SEIZING THE OPPORTUNITY

Providers, NHS, local authorities - the need to work together to meet local need Catherine Murray-Howard, Director of Business Development and Partnerships, CIC

Future of residential care Martin Green, Chair, ECCA

Identifying and overcoming key marketing challenges for care providers Nicki Wakefield, MD, Straight Up Marketing

Dementia and palliative care planning, Eve Richardson, Chief Executive, National Council for Palliative Care

Developing relationship-based care in care homes Avnish Goyal, Managing Director, Hallmark Care Homes

Caring for our future: the opportunity for home care Bridget Warr, CEO, UKHCA

Commissioning integrated dementia care Eleanor Davies, Associate Director, Joint Mental Health Commissioning, Lewisham CCG and London, Borough of Lewisham

Creativity and wellbeing - improving outcomes and increasing productivity Chris Cage, CEO, Ladder to the Moon and Emma Hanson, Head of Strategic Commissioning, Kent CC

Why don’t GPs understand non-residential care? Jeremy Cooper, Director, iMPOWER

Update on the dementia challenge Prof. Alastair Burns, Dementia Tsar

Care not for the financially faint-hearted. Tony Banks, Chairman, B2

Reputation management: protecting your business Ros Trinick, Senior Account Manager, PLMR

Magic moments’ – Is it time to change the mood music? Cedric Fredrick, CEO, Avante Partnership

Steps to building an integrated care system Damon Palmer, Lead for Health and Social Care Integration, Department of Health Debate - Integration success: is it structural or cultural? Rachel Bartlett, Assistant Director, Commissioning Development, NHS London SHA, Prof. John Bolton, Consultant in SocialCare, and former Strategic Finance Director Institute of Public Care and Gemma Bruce, Development Manager, Turning Point

Personalisation’s challenges to adult safeguarding Prof. Jill Manthorpe, Professor of Social Work and Director of the Social Care Workforce Research Unit, King’s College London

Partnership in action: delivering the dementia challenge Sarah Mitchell, Executive Director, Adult Social Care Surrey County Council and Dr Aalia Khan, GP and Chair, Mid Surrey Dementia Local Implementation Team

Lessons for care homes from the my home life study Tom Owen, Director, My Home Life

Messages from serious case reviews – the learning outcomes Vic Citeralla, Director, CPEA and Margaret Flynn, Chair, Lancashire County Council ‘s Safeguarding Adults Board

Integrating the commissioning of health and social care is the only model for the future David Smith, Director of Health and Adult Services, Chief Officer, Royal Borough of Kingston upon Thames, Kingston, Clinical Commissioning Group

Personalisation – making it work for people with complex needs Vivien Cooper, CEO, The Challenging Behaviour Foundation and Andrea Pope-Smith, Director of Adult Services, Dudley Metropolitan Borough Council and ADASS learning disability lead

Debate: What are the hallmarks of patient centred dementia care? Penny Garner, CEO, Contented Dementia Trust and Fritha Irwin, Clinical Governance and Dementia Care Lead, Majesticare

The market for sales and acquisitions Patrick Evans, Partner, Knight Frank

Understanding the clients Trevor Brocklebank, Director, Home Instead Senior Care

RISING TO THE DEMENTIA CHALLENGE

TAKING CARE OF BUSINESS RESIDENTIAL CARE

HOME CARE - SEIZING THE OPPORTUNITY

Commissioning effective dementia services in the new health system Ben Nunn, Account Manager, MHP Mandate Healthcare and Richard Slogget, Director, MHP Health Mandate

Growing a care home business David Messenger, MD, Elder Homes

How to be tender ready and a quality provider for the public sector? Alastair Jewson, CEO, AJ Procurement

Dementia interventions that work: the EVIDEM study Prof. Steve Illiffe, Professor of Primary Care for Older People, UCL

Adapting to the changing regulatory environment Jonny Landau, Partner, Ridouts Solicitors

Guide to business planning and development Patrick Egan, Managing Director, Alexander Venture Consulting

Personalisation in practice in a care home for people living with dementia Helen Sanderson, Director, Helen Sanderson Associates

Improving dementia diagnosis: a clinical masterclass Dr Wendy Burn, Consultant Old Age Psychiatrist, Leeds and York Partnership NHS Foundation Trust

Ensuring high quality in learning disability services: a provider perspective Peter Kinsey, CEO, Care Management Group

Debate: outcomes-based commissioning: myth or reality? Roger Booker, CEO, Sevacare, Mike Webster, Assistant Director Procurement Partnerships & Quality Assurance, North Yorks County Council and Lauren Lucas, Policy Manager, LGiU

Personal health budgets: the evidence on quality of life outcomes, costs and cost-effectiveness Dr. Karen Jones, Senior Research Fellow, University of Kent

Timely diagnosis and management of dementia in primary care Dr Nick Cartmell, GP and lead for Dementia, NHS South of England (West), NHS Devon, South Devon & Torbay CCG, and Western Locality of new Devon CCG

Don’t wait for legislation change to support self funders of long term care – act now! Naomi Snell, Head of Local Authority Partnership, Paul,McKay, Service Director, Nottinghamshire County Council

Improving specialist care services Gordon McClurg, Managing Director, Care Management Services

Personal health budgets:the experiences of budget-holders and carers Prof. Caroline Glendinning, Professor of Social Policy in the Social Policy Research University, Associate Director, University of York, NIHR School for Social Care

Dos and don’ts of prescribing antipsychotics Dr Jill Rasmussen, GP and RCGP Clinical Champions, Aging and Older People

Employment law masterclass: avoiding the pitfalls of people management Shelley Harcourt, Partner, Shakespeares

Supporting better decision making around care choices Andrea Sutcliffe, CEO, Scie

Encouraging independence: my life programme Andrew Azzopardi, Managing Director, Sunnyside House

Reablement of older people with a dementing illness Sandra Daniels, Interim Community Hospitals Manager and Jenna Abell, Transformation Programme Manager, Staffordshire and Stoke on Trent Partnership Trust

Role of preventative services in demand management - how care homes contribute Jane Ashcroft, CEO, Anchor Trust

NICE’s role in shaping the future of social care Dr. Gillian Leng, Deputy Chief Executive, NICE

Thursday 13th June INTEGRATED CARE INSIGHT

PROGRESS IN PERSONALISATION

What works? Joint working in practice Dr. Helen Dickinson, Senior Lecturer, Health Services Management Centre, University of Birmingham

Role of social enterprise in personalisation Guy Turnbull, Director of Business Development, Care and Share Associates (CASA) and Michael Heap, Chair, Care and Share Associates (CASA)

Delayed discharges are all down to social care ... or are they? Richard O’Driscoll ,Head of Older People’s Commissioning, Cambridgeshire County Council Lessons from Torbay Dr Sonja Manton, Chief Operation Officer, Torbay and Southern Devon Health and Care NHS Trust

Health and social care integration in Kent – this is not a day trip! Nichola Gardner, Assistant Director Transformation, Kent Community Health NHS Trust, Jo Fraser, Programme Manager, Health and Social Care Integration Programme and Sue Excel, HASCIP Programme Lead, Kent and Medway Partnership Trust

The role of health and wellbeing boards in integration Dr. Joe McGilligan, Chair, Easydoc CCG

View the full programme and speaker line up at www.healthpluscare.co.uk/education

KEYNOTE SPEAKERS INCLUDE Martin Green Chair, ECCA

Dr Dominic Harrison Joint Director of Public Health, Engagement and Partnership, Blackburn with Darwen

Dr Helen Dickinson Senior Lecturer, Health Services Management Centre, University of Birmingham

Glen Mason Director of People, Communities and Local Government , Department of Health

Dr Jill Rasmussen GP and RCGP, Clinical Champions for Aging and Older People

Prof Caroline Glendinning Professor of Social Policy in the Social Policy Research Unit, University of York Associate Director, NIHR School for Social Care Research

Vivien Cooper CEO , The Challenging Behaviour Foundation

Catherine Murray-Howard Deputy Chief Executive, Community Integrated Care

Charles Alessi, Chair, NAPC and NHS Clinical Commissioners

Paul McKay Service Director, Nottinghamshire County Council

Paul Baumann, Chief Finance Office, NHS Commissioning Board

David Smith Director, Health and Adult Services Royal Borough of Kingston upon Thames and Chief Officer, Kingston Clinical Commissioning Group

Richard O’Driscoll Head of Older People’s Commissioning, Cambridgeshire County Council Bridget Warr CEO, UKHCA Eleanor Davies Associate Director, Joint Mental Health Commissioning, Lewisham CCG and London, Borough of Lewisham Naomi Snell Head of Local Authority Partnership, Nottinghamshire County Council

Wendy Burn Consultant Old Age Psychiatrist, Leeds and York Partnership NHS Foundation Trust Steve Iliffe Professor of Primary Care for Older People, UCL Avnish Goyal Managing Director, Hallmark Care Homes

Dr Sonja Manton Chief operating officer, Torbay and Southern Devon Health and Care NHS Trust

Damon Palmer Lead for Health and Social Care Integration, Department of Health

Andrea Pope-Smith Director of Adult Services, Dudley Metropolitan Borough Council and ADASS Learning Disability Lead

Prof Andrew Kerslake Emeritus Professor and Associate Director, Institute of Public Care, Oxford Brookes University

Dr Jagen John Lead of NHS, Barking and Dagenham CCG

Dr Nick Cartmell GP and lead for Dementia, NHS South of England (West), NHS Devon, South Devon & Torbay CCG, and Western Locality of NEW Devon CCG

Rachel Bartlett Assistant Director, Commissioning Development, HS London SHA John Bolton Consultant in Social Care, and former Strategic Finance Director, Institute of Public Care, Department of Health

PLENARY SPEAKERS Rt Hon Norman Lamb MP, Minister of State for Care and Support

Rt Hon Andy Burnham MP, Shadow Secretary of State for Health

Rt Hon Stephen Dorrell MP, Chair, House of Commons Health Select Committee

Rt Hon Paul Burstow, former Minister of State for Care Services

Prof Malcolm Grant, Chair, NHS National Commissioning Board

Information was correct at time of press. CloserStill reserves the right to amend content without prior warning.

Health+Care_Newspaper_Feb_2013_18.indd 3

01/03/2013 13:15

Exhibitor list

>> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >>

A & D Instruments Ltd Abbott Healthcare Products Ltd Accountants on Demand Ltd Acumag Ltd Advanced Health & Care Ltd Advance Aerocrine Age UK Air Products Healthcare Alk Abelló Ltd Alliance Pharmaceuticals Ltd Almirall Limited Alzheimer’s Society Apollo Medical Systems Ltd Appello Ascribe Ltd Astra Zeneca Attain Commissioning Services Ltd AutoPharma Ltd Aventis Pharma Ltd AVIA Health Informatics Plc Bayer Healthcare BDO LLP BHR Pharmaceuticals Ltd Biogen Idec Ltd Black Pear Software Ltd BOC Ltd Boehringer Ingelheim Ltd Bosch Healthcare GmbH Brain Disabilities Trust Bristol-Myer Squibb UK British Heart Foundation British Red Cross Broome of Wellington Brother (UK) Ltd Browne Jacobson LLP BUPA Home Healthcare CACI Capita Group Plc Carbon Colour Co Ltd Carehome.co.uk Care Monitoring 2000 Ltd Care Quality Commission Care Works Chiesi Ltd Caring UK Clarity Informatics CMM Codegate Ltd Community Eyecare (UK) Ltd Connect 2 Care CRB Disclosure Services Crescendo Systems Ltd DAC Beachcroft Dallas Burston Ashbourne Ltd dbg Ltd Dr Foster DNUK English Community Care Association Egton Medical Information Systems Elephant Kiosks Ltd ELLE Training Solutions Essex Cares Ltd Experian Plc Family Doctor Association FDA First DataBank Europe Ltd Gluco RX Gorden Ellis GP Care UK Ltd GP Magazine GP Supplies GPteamnet Limited GreyMatters Healthcare Harris Healthcare Ltd Haven Health Properties

>> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >>

Health & Social eCare Solutions (UK) LLP Health and Care Professions Council Health Connections Health Diagnostics Ltd Health Protection Agency Healthcare At Home Ltd Healthcare Commissioning Services Healthcare Financial Management Association Healthcare Monitors UK HealthStats Technologies (UK) Limited Henry Schein Medical Hill Dickinson Homecare.co.uk HSJ HUR Fitness IE Design Consultancy Ltd Institute for Innovation INPS Ltd Ipsen Ltd IQ Medical i-Spy Digital Ltd Jayex Technology Limited Johnson & Johnson Keeler Ltd Kent and Medway Health Informatics Service Laing & Buisson Lundbeck Ltd Map of Medicine Marie Curie Cancer Care Marie Stopes International McKesson UK Holdings Ltd MCCH MDDUS Mead Johnson Nutrition Ltd Mears Group MedeAnalytics International Ltd Medequip Assistive Technology Medicines Management Solutions Ltd Mednet Consult Ltd Membership Engagement Services MGP Microtest Ltd MiP Mode Medical Recruitment LLP Mount International Ultrasound Services Multimedia International Services MyTime Active NAPC National Institue for Health & Clinical Excellence National Services for Health Improvement NECS - North of England Commissioning Support Nelsons & Co Ltd Network Europe Group NHiS NHS Alliance NHS Benchmarking Network NHSCC NHS Protect NHS Somerset Niko Projects N.V. Nottingham Rehab Supplies Novacor (UK) Ltd Novo Nordisk Ltd Oakhouse Foods Ltd Omtia-Med Ltd Optalis Ltd Opus Business Systems Ordnance Survey

>> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >>

Pain Management Solutions Ltd Panztel UK Ltd Parkinson’s UK Partnership Ltd Pathways2Wellbeing Ltd Patient Access Ltd Patient Opinion Ltd Paul Hartmann Ltd PCC PCTI (Docman) Performance Finance Ltd Pfizer Physiological Measurements Ltd Pivotell Ltd Practice Services UK Ltd Primary Care Today Primary Care Training Centre Ltd Procure Health Ltd Prostrakan Ltd Pulse Informatics Ltd Radian Support Ltd Red Embedded Systems Ltd Roche Diagnostics Royal College of Psychiatrists Royal College of Speech & Language Therapists Royal Mencap Society Servier Ltd Shahul Ayden & Co Ltd Share Care Ltd Simplicare Sitekit Commissioning Slimming World Sollis Ltd Speaker Processing Solutions UK Limited Standex Systems Ltd Strata Health UK Ltd Stroke Association Sullivan Cuff Software Limited Supporting Public Health Systagenix TAG Medical Ltd Tanita Europe B.V TBC Specialist Conversions Telehealth Solutions Ltd Terrence Higgins Trust Teva UK Ltd The Association of Speech and Language Therapits in Independent Practice The Care Professionals Benevolent Fund The Clinical Practice Research Datalink Group The Community Gateway CIC The-Grey-Matter.co.uk Ltd The Open University THI Thornton and Ross Derma Tillotts Pharma UK Ltd Timesco Healthcare Ltd TPP Tunstall Healthcare (UK) Ltd UKHCA United Health University Hospital of Leicester NHS Trust Vantage Diagnostics Ltd Weight Concern Weight Watchers Ltd Wesleyan WG Consulting (Healthcare) Ltd Wiggly-Amps Ltd WRVS X-Genics Ltd YPSOMED UK Yecco

One event, four conferences, thousands of senior health and care professionals. Health+Care 2013 will bring all the >> >> stakeholders >> >> together from all >> >> around the country >> >> >> to network, share >> practical advice, >> >> uncover real >> >> solutions and >> >> engage with the >> >> providers who will >> >> >> help them deliver >> change. >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >>

E10

E11

Healthcare Commissioning Services

The Commissioning Community

CCG Business

E12

Apollo Medical Systems

D25

NHSI

D31

D33

D35

Pathways2wellbeing Dr locums

Omnia-Med

D51

E30

A&D Medical

E33

Terrence Higgins Trust

E31

E34

Avia

MDDUS

Prostrakan Primary D57 Care Training Centre

D56

D68

D69 Patient Access

Bobath

E50

Appello

GreyMatters Healthcare

F40

F42 British Heart G40 Foundation

F46 CPRD

NHS Protect

F50

H25

Tunstall

Desmond NHS

Stroke Association

G30

F53

Mount International Ultrasound Services 3

G50

NHS CB

Wesleyan

F52

CAT

GlucoRx

Ipsen 3

F52 G51 Slimming Marie World Curie

BOC

H50

Broomw

H51

Elephan Kiosks 3

F62 G60 2 H60 F63 Pulse Informatics Servie BDO LLP G63 2 2 F64 Marie Stopes Weight Concern G65 2 H61 Speech Processing 3 G61 Solutions WG Gro Railex G66 2 1 2

CSU PAVILION

Projects Ltd Royal College of Psychiatrists

Includes: • Stands • Theatre • Networking Lounge • Meeting rooms

G70

Your Practice: Adapting to survive

F23

CATERING

Dallas Burston Ashbourne Brain Injury Rehabilitation Trust

F44

Sollis

E55

H30

F38

E42

F22 G21

GP Care UK Ltd

Health Protection Agency

E40

H20

F33 F35

Johnso

F31 F34

TAG medical

H12

G26

Vantage Diagnostics 3

MGP 3

E38

E58 3

BHR Pharmaceuticals

Healthstats Technologies (UK)

2 2

D55

City University

E29

G17

Hill Dickinson

The Partnerships Lounge

H11

Microtest

sponsored by

Novo Nordisk

e Stopes

Q10 5

The Regional Networking Zone

H25

e Informatics

CM 2000

P10

Oakhouse Foods

J20 Chiesi

The Community Network

H20

Health+Care Conference Integrated Care Insights

7 6

Novacor

ke ociation

dia.c

INTEGRATED CARE

rie rie

illme

RESIDENTIAL CARE

rotest

ENTRANCE & REGISTRATION

CATERING

Cont ac (0) 20 t Tom on tom.v 7348 ine@ 5261 close rst o

gly-Amps

cals

HOME CARE

ENTRANCE & REGISTRATION

man

ds fr

+44

stan

Incorporating:

CATERING

Home Care Seizing the Opportunity

Q62 Radian 2

stands call Tom Vinein onexhibiting? 0207 348 5261 or email tom.vine@closerstillmedia.com Interested Stands are available for less than £1600 with free additional promotional activity included for stands booked in March and April Call the team on +44 (0) 207348 5261 or reserve a stand by emailing tom.vine@closerstillmedia.com

Health+Care_Newspaper_Feb_2013_18.indd 5

01/03/2013 13:15

FEATURED Exhibitor profiles Simplicare Established in 1996 to manage Kent County Council’s ICES requirements, Commercial Services then developed Simplicare with the mission to provide person-centred care & support to the private and public sectors - as well as to individual consumers. With services ranging from the provision of domiciliary care to the supply and maintenance of mobility products available through our retail stores, web shop and catalogue, we are committed to keeping people independent in their homes for longer. We were one of the Whole Systems Demonstrator pilot providers and we continue to offer Telecare and Telehealth services, which will be showcased on Stand P10 at Health+Care 2013. We believe people are at the heart of our health and social care provision and our recruitment service provides temporary or permanent staff at every care level. Whatever the service, our staff always put customer choice first. Visit us online at www.simplicare.co.uk.

Advance Advance offers an unrivalled breadth of services for people with disabilities or mental health conditions, including housing, specialist support, brokerage and employment. From our beginnings in 1974 we have enabled people to live the lives they choose at home, at work or in the community. Advance work with more than 4,000 people across 42 local authority areas. In conjunction with the Tizard Centre we have developed Wraparound, a community-based housing and support model for people with very complex needs which offers both a reduction in costs and a proven increase in individual opportunities and safety; with Wraparound we have always achieved a reduction in challenging behaviour which is long-lasting. But we have always been a strong innovator. Advance pioneered shared ownership; we have facilitated home purchases by more than 600 people with a range of disabilities, an initiative which supports independence and provides a cost-effective alternative to residential or institutional care.

iSpy Digital i-Spy Digital is an innovative digital communications company with a powerful new Telecare product: Care Messenger. i-Spy’s proprietary Care Messenger, driven by i-Spy’s own Infotu.be™ software engine is a unique interactive communication tool that allows personalised messages to be targeted to individual TVs overlaying commercial TV channels. Medicine reminders, activity announcements from wardens, visit prompts from nurses or carers, ‘good morning’ monitoring and comforting SMS messages from family and friends, are all deliverable. At a time when looking after an increasing elderly population and extending their independence has become a high priority, Care Messenger makes a revolutionary contribution to assisted living and modern social and healthcare. Care Messenger brings significant cost benefits to service providers and opens up a new world of communication to increase the sense of inclusion and wellbeing for elderly residents living in housing schemes, residential care homes, or independently in the community. i-Spy Digital Limited, Rotterdam House, 116 Quayside, Newcastle-upon-Tyne, NE1 3DY. Tel: +44 (0) 191 2064008 www.i-spydigital.com enquiry@i-spydigital.com

Your business...

Carbon Colour Brighten up your care home with custom display images Even the most carefully thought out and maintained building in the care environment can feel dull and uninspiring. Bright and relevant images transform spaces into welcoming and pleasant areas.

TBC Mobility Conversions

For more details or a free catalogue please call Nigel Allen on 01235 438922 or email nigel.a@carbon.co.uk

This includes care planning, rostering, timesheeting, HR, payroll and billing functionality to help manage contracts, ensure staff compliance and drive service quality. Our award-winning, mobile-working application for care workers, inTOUCH, helps support person centred care and improves efficiency. Spanning both community and residential services, CACI’s holistic approach offers the highest quality integrated solution in the market.

The Community Gateway CIC

Optalis

Supporting Social Care, NHS, Third Sector, Housing providers, and providers of health & social care services. Our professional support includes project and programme management through to full implementation. We help you to find efficiencies in areas including: Self care, Reablement, Telecare and Telehealth, Outcomes measurement, Care Pathway redesign, Schedule optimisation, eCommerce, Electronic Care Monitoring, Service Reviews. Examples of our solutions include eABLE/ eOUTCOMES (outcomes measurement/management) and Gadget Gateway -www.gadgetgateway.org.uk.

Optalis started trading in June 2011 as a Local Authority Trading Company (LATCo), created by Wokingham Borough Council as part of its strategy of becoming a commissioning-led organisation for Adult Social Care. Optalis has ambitious growth targets and uniquely for a LATCo provides the following wide range of care:-

“All passengers and drivers deserve to drive in the same levels of safety and comfort,” said Tom McKeown, Sales Manager at TBC Mobility Conversions, runner up in the Motability Suppliers awards 2012.

your own images and we also offer a library of images specifically chosen for care display. You will receive a complete service from measuring the area, project management and image selection through to production and finally installation.

The Community Gateway CIC (TCG) is a Social Enterprise with a genuine passion and interest in communities and people. As a Social Enterprise we reinvest 100% of our surpluses generated in initiatives like Gadget Gateway, helping vulnerable and disabled adults and children. Our primary focus is to work closely with you to develop strengths and capacity within your organisation and to deliver solutions that achieve efficiencies. For more information please contact us on 0800 2425103 / info@tcgcic.org.uk

Ezi-tracker/Panztel The eziTracker care management service is a suite of integrated web-based services that together offer a complete solution to the management needs of both commissioners and providers of community services such as Domiciliary Care, Reablement, Supported Living and Community Support. Launched in 20001, eziTracker offers class-leading solutions in care monitoring and care rostering and is now used throughout the UK by Local Authority in-house care teams and independent care providers, where eziTracker has been successful in helping to achieve clear efficiency savings and significant improvements to care delivery. The service is also used by a significant number of Adult Services for monitoring the actual care provision of their external care providers. In addition to the Social Care sector, a number of healthcare organisations are now taking a growing interest in the service, and eziTracker is already being used by several NHS Hospital Trusts and Care Trust Plus organisations. EziTracker is designed to be embedded into existing systems and comes with a number of approved working interfaces that allows eziTracker to link with popular client indexing, care rostering and payroll solutions. www.ezitrackercm.com

Essex Cares Essex Cares has extensive experience and specialist knowledge in delivering services to the elderly, adults with specialist needs such as dementia and sensory impairments as well as adults with learning disabilities. At Essex Cares we are innovative, forward thinking and imaginative about the services that we provide and the way in which we deliver, as well as passionate about helping customers to remain independent for as long as possible, living fulfilled and enjoyable lives. Services include an equipment service that makes over 106,000 customer visits a year from a warehouse carrying over 4,000 lines of stock, Reablement services operating across Essex and West Sussex which supports over 6,000 customers a year, a sensory service supporting those with a range of hearing and sight challenges both in their home and local community as well as many community based services. CACI’s OfficeBase software provides At Essex Cares,functionality we provideto services either via contracts unparalleled drive your andcare in partnership Local Authorities and supportwith business, ensuring a or directly to selfsinglevia version of theCares truth.HomeSafe Service. funders our Essex

... one solution.

CACI

If you have a reception area that need sprucing up, a dining CACI is a leader in the provision hall that’s9039 a bit dull,careprovider or would like a series of display panels of enterprise scale software @caci.co.uk www.caci.co.uk/careprovider 020 8893 throughout your home, carbon colour can help. solutions for the care and support market. Our integrated OfficeBase product provides You can choose from a wide range of materials and unparalleled functionality to transform the key processes finishes to suit your environment, including panels, framed for delivering care and support through standardising, pictures and digital wallpaper. You are welcome to supply streamlining and ensuring a single version of the truth.

Health+Care_Newspaper_Feb_2013_18.indd 6

• • • •

Residential, Extra Care and Supported Housing for Adults (for people with Learning Disabilities, Autism, Dementia) Advisory, Brokerage and Management Support, including Sensory Needs Service Specialist Domiciliary, Re-ablement and Palliative care (specialising in Dementia) Community-based Day Services, Outreach and Supported Employment Services

Services are delivered by staff with Learning Disability and Dementia specialisation. As a Provider of Last Resort, Optalis gave emergency assistance to a failing provider. At short notice Optalis supported the existing provider and feedback to the commissioner, allowing them to meet their safeguarding statutory requirements. Optalis has since taken over full management of these homes.

HUR HUR strength exercise machines and balance testing platforms are designed to implement fall prevention, incontinence reduction, mobility and physical therapy programs for active and healthy ageing-and measure outcomes. HUR offer a total exercise solution for retirement communities, extra care facilities and other organisations working with the ageing, but still active population. We are currently working with Midland Heart , Sanctuary Housing and Abbeyfield Society. HUR strength exercise machines: • easy on/easy off, safe and non-intimidating • near zero to seamless increase of resistance • computerized machines for exercise planning, instructions and recording of results • 50% smaller footprint • several dual function machines to lower cost and save space. Whether it is just one or two pieces of equipment or a total gym solution, we can select the right mix of equipment to create a fitness environment that meets your budget and space restrictions together with your residents’ requirements keeping them motivated to remain active for many years to come.

Medequip Medequip is one of the longest serving providers of contracted out ‘Community Equipment Services’, having been awarded the first contract in early 1993. Medequip is focused in the broad and diverse area of community equipment which includes the processes for and the provision of cost-effective procurement, storage, distribution, hand-over and installation, repair, maintenance, collection, cleaning and recycling of homecare medical and therapy equipment, ceiling track hoists, wheelchairs, sensory loss equipment, telecare and minor adaptations. Medequip is recognised as market leading in providing community equipment and other inter-related goods and services in support of people who wish to maintain their independence. We support in excess of 7 million people through over 30 contracts. We are proud to be the industry specialists in the provision of community and care equipment including simple and complex aids for daily living. Our buying power within the industry also enables us to offer equipment to care homes and groups, private hospitals, mobility stores, housing associations and charities at trade prices.

Converting vehicles with intelligence, empathy and care. TBC Conversions design and build ‘Intelligence, empathy and care’, and working with the VW Caddy Maxi Life, the company was the first in the UK to secure ECWVTA – the highest safety rating for the vehicle.

“At TBC Conversions we are the only converter to use a continuous rear door seal which makes ours the quietist and warmest Caddy Maxi Life available in the market. We also deliver converted vehicles through the VW Network, which means our customers have peace of mind knowing that if something goes wrong, they are never far away from our service teams. It’s this reassurance and local support, which sets us apart from other conversion companies.” For more information and to book a free no-obligation demonstration, please call 0844 656 2928 or log onto www.tbcmobilityconversions.com

Mears Group Mears provides a broad spectrum of flexible care at home services to over 20,000 people a week including respite care, re-ablement support, domiciliary care, live-in and palliative care. Mears is also a leading provider of social housing repairs and maintenance and is therefore uniquely placed to bring together care and housing. This combined offering means we are able to support people with their daily living, helping them to live independently in their own homes, for longer. www.mearshomecare.co.uk

Radian Radian Support has been providing services for people with individual need since 1990, these are provided in whichever setting is most suitable for the person choosing us to support them. Our support is based on our approach of Your Life, Your Choice, Your Way and this is unique to each individual; we agree the outcomes they want and then put together a personalised plan which shows how they will get there. We currently provide care and support services including Telecare in a range of settings, for example, in a person’s own home, supported housing, or in other community settings These enable people to be involved in their local communities and have access to work, leisure activities and friends. Tell us what you want to achieve and find out how we can work with you. Radian Support Your Life, Your Choice, Your Way 01753 747372 info@radiansupport.org.uk

ELLE Training Elle Training Solutions are experts in the provision of training and consultancy solutions in the management of violence and aggression in the Healthcare and Children’s services sector. Edexcel courses on the Use of force including de-escalation, Breakaway and Disengagement, Clinical holding, safe escorting procedures for vulnerable adults and children, Mechanical restraint including ERB and Softcuffs, Legal briefings for managers and Directors on policy and procedure provided by Expert and Professional Witnesses all contributing to making your workplace a safer place to be. Our training is effective, appropriate and ethical with the focus always on de-escalating situations; however it is important for staff to know how to safely and effectively intervene physically where necessary, in order to prevent a greater harm from occurring. A view supported by Government departments and in UK and European Law. We create a system that works for you - from short in-house courses, through online distance learning to a carousel system; and from individuals to groups, for maximum impact with minimum hassle. For attendees of the conference we are offering a free Legal Briefing on the use of force and a 20% discount on any of our in-house courses.

01/03/2013 13:15

Paying for Care Payingforcare.org provides access to comprehensive information and advice for selffunders, helping residents and their families find ways to pay for care that lasts for as long as is it needed. Getting access to appropriate advice ensures families make informed decisions around funding care and can help prevent wealth depletion and subsequent reliance on local authority funding. The service is impartial, not for profit and free to use. • • • •

Getting the right advice will help to: Protect your residents capital Safeguard your income Reduce your reliance on local authority funding

We work with Care Homes on an individual basis to help ensure their residents access the information and advice they need. To find out more about how we can work with you, contact Kate Wakefield on 01234 888733

Yecco provides a tool to manage the care and support of any person. It helps to prevent acute admission, assist with rehabilitation and improve communication. Yecco addresses both the practical time and emotional stress that it takes to support vulnerable people, the complexity of care plan management and the ever increasing financial constraints on public services.

The Open University The Open University is the largest provider of part-time social work and social care training in the UK. Working with us your staff can immediately bring their learning into the workplace - helping them to begin to reflect on their practice and positively contribute to the service you provide. Whether you are developing your own health or social workers, or providing professional development for social care workers, our learning is: • • •

Yecco Yecco is an integrated care management system live from March 2013, aspiring to improve the support and lessen the stress on carers, professionals and service users. It uses a private social network, mobile app and a device to support every member of family with or without a disability in any setting. Created by the founder who is both a health care professional and carer herself it is simple to use and based on consultation with numerous professionals -GPs, Carers, surgeons, scheme managers and service users. Yecco is set to have an impact on efficiency and financial costs on all services right across the board.

Regional networking events at Health+Care

flexible - all our learning is practice-based cost effective - staff continue to work as they study tailored - we can include additional requirements to meet your organisation’s needs

As a national provider of flexible learning, we understand that cost-effective learning should not involve time away from the workplace, and that busy practitioners need flexibility about when and where they study. The OU is also the only university to feature consistently in the top three places in the National Student Survey. Find out more by visiting our stand at Health+Care 2013 or go to www.openuniversity.co.uk/choosecare or call 0845 300 6090

Register for a complimentary* delegate pass for you and your colleagues www.healthpluscare.co.uk/newspaper Email: training@closerstillmedia.com Or call: 0207 348 4906 *Complimentary passes are reserved for qualifying healthcare and public sector professionals.

There will be a series of networking events at Health+Care 2013 that will enable delegates to meet face to face with key contacts across the wider health and social care sectors, such as GPs clinical commissioning groups and clinical support units. As the events are regionally focussed, attendees will also be able to improve working relationships with professionals within their locality. The informal environment offers the perfect platform to share learning and discuss the latest policies. Upon registering for complimentary passes, qualifying delegates will be contacted by the Health+Care team to upgrade the booking

to include the regional networking events for free. Health+Care delegates badges will also allow entry into The Commissioning Show, where visitors will also be able to build dialogue with the largest national gathering of CCGs and health and wellbeing board members.

Your business... ... one solution. CACI’s OfficeBase software provides unparalleled functionality to drive your care and support business, ensuring a single version of the truth.

020 8893 9039

Health+Care_Newspaper_Feb_2013_18.indd 7

careprovider@caci.co.uk

www.caci.co.uk/careprovider

01/03/2013 13:15

Given the changes foreshadowed in the government’s White Paper ‘Caring for our Future’ local authorities will need to shift from being procurers of care to being facilitators of the wider care market, Professor Andrew Kerslake, Associate Director of the Institute of Public Care, will say in a talk to the Health+Care event. In the past local councils were the main purchasers of care and in most parts of the country they dominated the market. That is changing. More people are now self-funders either because eligibility criteria have changed or people are better off because they have equity in their houses and occupational pensions. The task for local authorities will be one of ensuring there is suitable care available at the right price for all regardless of whether they are self-funding or

MAKING SENSE OF DEMENTIA At HEALTH+CARE Patient-centred care for people with dementia means acknowledging that every person comes with their own life history, according to Penny Garner, founder and clinical director of the Contented Dementia Trust.

are using state funds. Consequently, they will need a wider understanding of the care market and how they can stimulate innovation across the sector; a task that may prove difficult at a time of financial hardship. ‘This means local authorities will have less control of the market than they have had in the past and they will have to show that they can offer the market real help in terms of the role they will be performing in helping to facilitate care,’ says Professor Kerslake. However, social care is not master of its own destiny. Demand is influenced by whether people have suitable accommodation which promotes their health and well-being (and given that nearly 80% of older people are home owners that means housing predominantly in the private sector) and on the

performance of the NHS. Professor Kerslake says reports from the Royal College of Physicians and other organisations show that the NHS has a poor record in dealing with conditions that are prevalent amongst older people such as strokes, falls, continence and dementia. With the advent of health and well-being boards, local authorities and GPs need to seize the initiative to drive down demand for health and care in older age. If they fail to do so, the demographic growth of the older people’s population in some parts of the country could bring public care systems to their knees. Local authorities and health commissioners also need to be clearer about the role and tasks that they think residential care should perform and for whom.

The method, which is tailor-made for dementia, whatever the cause, treats dementia, once it is diagnosed, as a disability and works positively with it, rather than trying to ignore or defeat it.

Promoting independent living Community Equipment Extensive experience sourcing, stocking, delivering, installing and maintaining equipment. Our clients include Kent County Council Social Services and the NHS in Kent.

Home Care CQC registered, UKHCA member providing urgent and continuous care support for all requirements. A person-centred service, employing only the most experienced, dedicated and highly trained support workers and clinical carers.

Care Recruitment

Mrs Garner has been developing and refining the SPECAL method since the 1990s. It grew out of her own personal experience of caring for her mother when she had dementia.

Specialist health and social care recruitment services, providing permanent and temporary recruitment support at all levels throughout the diverse local authority, health commissioning and private health care sectors.

Now the Contented Dementia Trust, which she founded, provides training which helps families learn how to develop individualised care for their person with dementia and offers professionals ways to target their help more effectively.

Telecare & Telehealth

Benefit from this unique service with a convenient ordering and request operation and free repeat prescription collection and delivery services. Pick up your FREE Administration Pack today!

“I fully support the Simplicare team’s philosophy – products and services which enhance independent living for people of any age with physical limitations. Simplicare is a breath of fresh air!” Sophia Warner, Team GB Paralympian

WORKING IN PARTNERSHIP WITH

call 0845 548 2274 visit www.simplicare.co.uk email info@simplicare.co.uk AB OU

PEO

Delegates to the Health+Care conference will be able to hear more about Mrs Garner’s work when she speaks in a panel debate on the hallmarks of patient-centred care for people with dementia

Pharmacy Medication Services

P O SITI

‘It’s important not to label them – that’s when person centred care comes in – it’s applicable to every human being and it’s not peculiar to dementia, it’s what every human being needs. I would hope the principle of person centred care is used everywhere, not just in the NHS,’ says Mrs Garner.

Innovative and easy-to-use telecare technology, lifeline services and telehealth remote monitoring solutions for long term conditions across all age groups.

SABLE

‘My mother was my best friend and I listened very carefully to what she said. When you are a carer you have to have unconditional positive regard for the other person because all their behaviour has meaning and it’s not daft.

‘We have got to stop creating residential care that is a one foot in the grave hostel model. What we need is a slimmer, but better funded, residential care sector. I never understand how we think for the price of travel lodge bed we can deliver twenty four hour, good quality care for older people,’ says Professor Kerslake.

COMPLETE CARE FOR ALL AGES Simplicare® – a unique group providing easy access to a diverse range of integrated, client-led services designed to enhance and support independent living.

Using the analogy of memory as a photograph album, this method can be used to minimise the confusion arising from short term memory problems; intact memories from the person’s pre-dementia past can provide a link to their activities in the present. This means that the person is able to maintain a relatively contented life in the present, drawing on their own memories of situations and activities which may have occurred many years ago but still have useful meaning for them in their life today.

Professor ANDREW KERSLAKE

Mrs Garner is an expert is this area having founded a unique method for managing dementia care, known as the SPECAL method, which places the well-being of the person with dementia at the centre of care.

The SPECAL method is based on an innovative way of understanding dementia from the point of view of the person with the condition, called the SPECAL Photograph Album.

KE t a ng KERSLA ki W pea CARE s + be lth ANDRE ll ea wi H

Can councillors be facilitators and commissioners? Join the debate at Health+Care

Simplicare is a trading style of Kent Top Temps Ltd – a company wholly-owned by Kent County Council. PharmaAlert is a trading operation of South East Health Plus Ltd.

Register for a complimentary* delegate pass for you and your colleagueswww.healthpluscare.co.uk/newspaperEmail: training@closerstillmedia.com Or call: 0207 348 4906 *Complimentary passes are reserved for qualifying healthcare and public sector professionals.

25228 Simplicare H&C ad 260x180.indd 1

Health+Care_Newspaper_Feb_2013_18.indd 8

21/02/2013 17:34

01/03/2013 13:15