2 minute read
Kelly Shuffield
Kelly Shuffield promoted to VP role, responsible for the strategic oversight of all crane support operations throughout KSM’s territory
Kirby-Smith Machinery Inc. (KSM) promoted Kelly Shuffield to vice president, product support, cranes & lifting. Shuffield will be responsible for the strategic oversight of all crane support operations throughout KSM’s territory. KSM is an authorized crane dealer for Manitowoc, Grove, National Crane and Broderson — with lines varying by location — and offers sales, rentals, parts and service.
Shuffield brings over 30 years of equipment product support experience to this new position, as well as an unmatched understanding of what it takes to support customers. He started his career at KSM in 2005 as a crane product service manager before a series of promotions, which included leading KSM’s Crane Rapid Response Team. He credits his time at KSM and his prior crane OEM experience for preparing him for this moment.
“I’m excited about the future and look forward to the challenges of this new opportunity,” said Shuffield. “We understand how crucial uptime is to the crane industry and will continue to provide our customers with industry-leading product support that helps them meet their goals. I am grateful for the highly trained personnel I get to work with each day and feel so proud to be part of the Kirby-Smith team.”
Shuffield has been instrumental in the success of KSM’s support operations for nearly two decades and has the necessary vision and dedication to customer support and employee development to lead KSM to new levels of success, according to Rickey Bailey, Vice President, Crane Division, KSM.
“Kelly’s leadership will continue to be invaluable as we expand our business and find new ways to support our customers,” said Bailey. “He has always been a perfect example of everything KSM stands for, and I have no doubt that will continue as he takes on this expanded role.” ■
