Contact Nov/Dec 16

G U E R N S E Y ’ S

B U S I N E S S

M A G A Z I N E

Nov / Dec 2016

WILL WALDEN My life with Boris

FREDS IN SHEDS

MY LIFE WITH BORIS

LET’S BAKE

Richard Digard takes a look at the implications of the new Island Development Plan for small-scale operations

We talk to Will Walden, former chief communications and policy advisor for Boris Johnson, on his views on the effects of Brexit in the island

An insight into life as a trainee chef at The Pavilion Restaurant and why Julia Quevatre loves the buzz of a culinary competition

Property law advice in Guernsey.

Martyn Baudains Partner 01481 752217 martyn.baudains@ogier.com

Claire Smith

Timely, commercial and pro-active: Ogier’s experienced property, planning and construction law team in Guernsey can help whether you’re buying, selling or investing in property.

ogierproperty.com

Senior Associate 01481 752280 claire.smith@ogier.com

Alison Ricketts Senior Conveyancer 01481 752216 alison.ricketts@ogier.com

Property Law Redwood House, St Julian’s Avenue, St Peter Port, Guernsey GY1 1WA. Telephone 01481 721672

Investec advert

Goodbye to 2016 This being the last edition of the year (and with the festive season drawing closer), we take stock of the many positives that have taken place over the last 12 months and share with you some of the ideas we are developing for next year.

But first, many business leaders have told us that a valuable CEO is one who can articulate with clarity the direction of travel they are taking. That same ability to articulate the direction of travel should also be expected from government. It is therefore with great pleasure that we receive the vision for Guernsey, published

by Policy and Resources, and led by Gavin St Pier. A vision for the community is something that Chamber fully endorses, and we hope that it will help us achieve a better business environment and higher living standards. That said, whilst we see a majority of positive notes of support for the vision, it is essential that the plan is backed in its broad strokes, not just by the current government, but also by the next; business cycles run longer than political cycles.

Secondly, we would like to extend a warm welcome to all the globally mobile individuals and families who have decided to make Guernsey their home over the last year - our shores embrace you. Many have connected with Chamber to explore ways to engage with the business community, and it has been an absolute pleasure to work with you.

We would like to thank you for your valuable time and contribution.

But what of the direction for Chamber?

Simply, we are evolving our culture and our approach to reinvigorate our engagement with members and Government, and to harness the creative zeal from our sub groups’ activities. I am pleased to report that membership is rising, monthly lunch attendance is full to capacity, and the Council is a hotbed of activity.

Some members are asking us why has there is no formal black tie dinner this year. We have been listening to member feedback and this has told us that the annual dinner format could do with a refresh. So, on 19 January 2017, our annual member event will offer a more engaging framework in a more modern setting. We will be introducing a mini

showcase of not only what is happening to make Guernsey great today, but also the future possibilities that commerce can deliver to make Guernsey better tomorrow.

Editor

At this event, we will also be welcoming a panel of esteemed business leaders, including the acting Director General of the British Chambers of Commerce Dr Adam Marshall, and Boris Johnson’s long-standing press officer and former chief of staff, local Guernseyman, Will Walden. A tireless communicator, Will was one of the masterminds behind Boris’s successful campaign for Brexit. We look forward to a lively panel debate exploring a variety of business topics, including how current hot news items like Brexit will impact Guernsey. I also hope we can entice some of our Jersey colleagues over to join us.

Julie Todd sales@collaboratecommunications.com

Vision, innovation and optimism are key drivers for business growth and, along the lines of America’s post-depression World Fairs in the ‘30s and ‘40s, we thought it would be great to do our own Guernsey “Expo 2017”, which will showcase our businesses’ and architects’ visions of Guernsey in the future. Having suggested it loosely to both the business and creative communities, we have been overwhelmed by the positive response from companies volunteering to showcase their laboratory work, engineering brilliance and categorychanging ideas. From the future of finance to the future of food, virtual reality seascapes to marine conservation – there will be some visionary concepts and ideas to make Guernsey truly one of the best places to live in the world. Please do get in touch if you would like to contribute to this showcase, which will be taking place in mid-2017.

Lastly to all of the fresh faces on Chamber and on the sub-groups thank you for all your hard work – your tireless energy and enthusiasm is much appreciated.

Wishing you all a happy Christmas.

Trish Grover editor@collaboratecommunications.com Advertising sales

Design & production Mojoe joe@mojoecreative.co.uk Contact is produced six times a year by Collaborate Communications Ltd. To receive Contact magazine call Julie Todd on: 01481 715 222 or email: sales@collaboratecommunications.com www.facebook.com/ContactmagazineGuernsey @collaborateCI

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Contact is published by Collaborate Communications Ltd. Copyright 2016. All rights reserved. Any reproduction without permission is prohibited. Contact contains editorial content from external contributors which does not necessarily reflect the views of the publishers.

Contact does not accept or respond to unsolicited manuscripts and photographs. The publishers do not accept responsibility for errors in advertisements or third party offers.

www.guernseychamber.com office@guernseychamber.com president@guernseychamber.com 01481 727 483

Suite 1, 16 Glategny Esplanade St Peter Port, Guernsey GY1 1WN @GuernseyChamber GuernseyChamber Guernsey Chamber of Commerce Guernsey Chamber of Commerce Guernsey Chamber of Commerce

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FE AT U R ES

22 26 42 48

Will Walden My life with Boris

Viewpoint With Richard Digard

The Island Development Plan

What does it mean for the business community

All in a day’s work With Julia Quevatre

Contributors

Contents

Trish Grover writer Richard Digard writer

4 Guernsey business news

John O’Neill photographer Chris George photographer

14 Chamber news 22 Will Walden 26 Viewpoint 42 The Island development plan 58 All in a day’s work

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GUERNSEY BUSINESS NEWS

Olympic gold medallist Sally Gunnell launches St Pierre Park’s new Health Club & Spa Olympic gold medallist Sally Gunnell was the guest of honour at the launch of the stylish new Health Club & Spa at St Pierre Park Hotel, Spa and Golf Resort.

The former Olympic, World, European and Commonwealth champion enjoyed a workout in the Health Club & Spa before making a speech at the drinks reception to celebrate the opening, following a £2.5m redevelopment at the hotel, which offers the ultimate environment for fitness and relaxation in a beautiful landscaped setting.

Julia Hands, chairman and chief executive, 4

Hand Picked Hotels, said: ‘We are delighted to have welcomed Sally Gunnell to experience our new Health Club and Spa. This is an outstanding new facility for our members and our hotel guests, combined with the excellent level of service provided by our talented team at St Pierre Park. The £2.5m investment in the Health Club & Spa is part of our £4m investment to date in St Pierre Park Hotel and our £8m total investment programme in our hotels in the Channel Islands.’

The club has been completely reconfigured, incorporating bespoke interiors, the latest technology and an unrivalled level of facilities. It is also the first health club in the UK and Channel Islands to offer Matrix In-Trinity® board classes.

A spacious new indoor pool and wet area have been created, with mood LED lighting, an infinity wall and floor to ceiling windows.

A new sauna, heated by volcanic stones, has been created poolside, with two-tier seating,

and with views through privacy glass over the lake and grounds, along with a new steam room offering 100% humidity.

The pool and wet areas lead out onto an outdoor decked terrace for stretching and yoga, with a heated spa pool, outdoor shower, sun loungers and seating area, plus food and drink service on offer to make the most of al fresco dining.

A cardio gym has been added, with a stretch area overlooking the lake, featuring a range of cardiovascular machines to ensure variety and to provide challenges at all fitness levels, from a novice to a high performance trainer.

Members will be able to choose from a range of landscapes to train in through a virtual active workout option. A separate fitness and free weight zone and group cycling are also available. Core, aerobic, resistance and holistic classes will be on offer throughout the day in the studio and are included in membership, along with use of the three tennis courts.

G U E RN S E Y B U S IN E S S N EWS

MJ Hudson, the alternative asset management law firm, and Babbé LLP, Guernsey Advocates, have entered into a strategic partnership, the first of its kind in the Guernsey legal market.

MJ Hudson and Babbé LLP agree a strategic partnership

The collaboration will provide MJ Hudson’s Guernsey office with support from Babbé LLP in its core practice areas of investment funds, mergers and acquisitions and equity capital markets. In turn, MJ Hudson will provide on-going work and clients to Babbé across its core practice areas of corporate, litigation, trust and pensions and wealth management.

Commenting on the agreement, Matthew Hudson, senior partner of MJ Hudson, said: ‘The rate of progress in our Guernsey

regulatory approvals, extending the client offering of both firms.

The merger will see Collas Crill expand its global presence alongside its Singapore, Cayman Islands, London, Guernsey and Jersey offices. The firm will remain as Collas Crill in its current jurisdictions and trade as Collas Crill-Farara Kerins for a transitional period in the BVI.

Expansion for Collas Crill Collas Crill and BVI firm Farara Kerins have announced that they are to merge with effect from 1 January 2017 subject to

The firm’s BVI offering will include funds, corporate and dispute resolution work.

Collas Crill Group managing partner Jason Romer said: ‘As Collas Crill continues to grow and expand within the offshore market, it was a natural step to cement our presence in the Caribbean, satisfying our well-established client-base. Many of our clients across the

JT has been shortlisted for a World Communications Award – the Oscars of the telecommunications industry.

Global giants such as BT, AT&T, Vodafone and Telstra have also been nominated for various awards. JT has been shortlisted in the ‘Best Connectivity Solution’ category.

The World Communication Awards is the largest awards ceremony in global telecoms. The winners will be announced at a ceremony in London in November.

JT nominated for telecoms ‘Oscar’

JT has been shortlisted for its groundbreaking open roaming M2M (machine to machine) solution. This is a managed ‘Internet of Things’ network service which enables machines to communicate with

operation since opening last year has been very good. By partnering with Babbé, we are demonstrating our long-term commitment to the island, and are looking forward to working closely with its team in building an even more compelling legal offering.’

Stuart Tyler, a partner at Babbé, said: ‘We are very excited to be working with MJ Hudson. Guernsey investment fund structures are a perfect fit for MJ Hudson’s dynamic, high-quality clients. Between our respective teams in Guernsey, we are able to give our respective clients access to first class advice in one of the world’s most highly regarded funds jurisdictions and to give our local clients enhanced access to MJ Hudson’s multi-jurisdictional business.’

world have asked us to have a presence in the BVI. It is a direct response to their needs and represents an exciting development to help us to further assist our clients with their global requirements. It allows us to provide a seamless offering across all our jurisdictions.’

Gerard St. C. Farara, QC, senior partner at Farara Kerins, said: ‘We are very excited to be merging with Collas Crill. The merger represents a strategic move for our firm to build on our excellent reputation and the foundations Collas Crill has made through its Cayman and Singapore offices. Together we will be able to build on the first-class service we already offer clients giving access to new and exciting markets and will raise awareness of our services in international legal markets.’

each other via a mobile SIM card.

The JT service is currently powering over a million devices worldwide, from payment systems in Africa to taxi and private hire firms in the UK. Tom Noel, managing director of JT’s wholesale division, said: ‘It is a great honour just to be shortlisted in the industry’s most prestigious awards and it is another example of JT being a market-leading partner of choice for global telecoms innovation.

The M2M space is moving very quickly and JT is at the forefront of delivering these services to a worldwide customer base.’

The World Communications Awards will be held at Supernova on the Embankment on 29 November.

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G U ER NS EY BUSINE SS NE WS

IoD management shadowing scheme winner Laura McCulloch from the Grammar School won the 2016 Institute of Directors (IoD) Guernsey Management Shadowing Awards.

The awards, sponsored by KPMG Channel Islands Ltd, were held at KPMG’s offices which were transformed into an Oscars-themed venue for the evening.

Laura was one of 10 finalists shortlisted from over 50 students who completed the 2016 programme.

Laura shadowed Darryl Corbin and his team in Health and Social Care at Princess

Nearly 50 staff obtain advanced compliance qualification 6

Elizabeth Hospital who are responsible for housekeeping, catering and laundry services which keeps the hospital running. Her winning presentation brought to life her shadowing experience and what she had learnt about management and leadership with Darryl and his team during the summer. At the end of her placement she had changed her view on the textbook definitions of management to her own view that ‘a manager is a person who knows how to juggle’.

Each presentation was judged against set criteria in both content and presentation skills by the IoD Management Shadowing panel comprising professionals from across Guernsey’s business community.

managers from a wide range of local organisations. They also receive professional training in presentation skills which provides invaluable groundwork for their future careers and personal development.

Presenting certificates to every student who completed the programme, Neale Jehan, KPMG Channel Islands Limited managing director, congratulated all the students: ‘KPMG in the Channel Islands is delighted to continue our sponsorship of the programme. By participating, each of the students is learning valuable skills and setting themselves apart from the crowd.

This experience will be invaluable in their future careers.’

The scheme provides students with the opportunity to gain key managerial skills and business insight by shadowing

Photo left to right: Neale Jehan, Laura McCulloch and Linda Johnson IoD

Nearly 50 NatWest employees have obtained a key qualification in managing risk and compliance, following completion of a six-month programme and examinations.

six-month programme, the employees completed a three-hour examination.

More than half those on the course achieved a distinction in the exam and there was a 100% pass rate.

The International Compliance Association Advanced Certificate in Customer Due Diligence is designed for industry professionals who manage risk in the customer due diligence process. NatWest was keen to support staff taking this course, the only professional qualification available in practical customer due diligence.

Tracy Burns, head of services, NatWest commented:

Employees attended a number of workshops, which included ‘mock’ exercises reflecting the practical scenarios that they will encounter in their everyday customer due diligence work. At the end of the

‘We believe it’s important that we equip our employees with the skills they need to meet the increasing anti-money laundering regulation and ‘know your customer’ rules that govern today’s international banking environment. Having employees who are skilled in detecting suspicious or illegal activity enhances the quality of the service we provide to our customers across all of our jurisdictions and helps us to keep our customers and the bank safe and secure.’

G U E RN S E Y B U S IN E S S N EWS

…According to Saffery Champness specialist tax partners Clare Cromwell and Robert Langston.

In UK Treasury proposals currently under consultation, from April 2017 long-term UK resident but not domiciled individuals (res non-doms) will be taxed on their worldwide income and gains, rather than being able to claim remittance – being taxed just on UK income and gains and any income and gains they bring into the UK.

Non-dom changes – good news for Guernsey fiduciary sector…

‘If Guernsey trustees have got UK res non-dom beneficiaries they will need to review the position for all of their offshore trust structures and there will also be people considering an overseas trust structure for the first time,’ Clare said.

A growing need from the public and private sector for strategic leaders has led to a new course being offered at the GTA University Centre.

The Chartered Management Institute’s level 7 qualification in strategic management and leadership is an 11-month programme.

Its aim is to enable senior managers from the public, private and third sector to engage on strategic matters and benefit from cross-organisational working.

‘Experience is no longer enough to make very capable people into effective leaders.

The demands of work in the 21st century mean those heading up teams need to ensure they have the right tools to become better leaders and work more strategically,’ said GTA programme manager, Kate Lenfestey.

New course offering at GTA University Centre

‘The course which covers strategic planning, financial management, personal leadership development and performance management strategies will appeal to all sectors and we are delighted that the States of Guernsey has already put forward a number of delegates as having the public sector will add a different dimension to

‘There are two reasons why more than ever settlors should be considering overseas trusts – firstly, to protect against UK inheritance tax; secondly, income and gains can be rolled up in the trust until the settlor benefits from it.

Despite the changes, the offshore trust is still a valuable structure and there are lots of non-tax reasons why trusts are created, such as asset protection and succession planning.

They are not just used for tax planning.’

The proposed changes were first announced in July 2015 and the UK Treasury updated the proposals following a period of consultation in August this year. Further information may be issued during Chancellor Philip Hammond’s autumn statement on 23 November and in the Finance Bill 2017 on 5 December. The current consultation period will close on 30 January 2017.

the course.’

Lisa Ingrouille, HR manager (talent and learning) at the States of Guernsey, said the course forms part of the States of Guernsey’s suite of management and leadership courses aimed at supporting managers and nurturing and developing talent.

‘The CMI 7 Diploma provides delegates with a challenging programme to further enhance their strategic thinking and also provide practical tools and techniques that can be readily used in the workplace to the benefit of both themselves and the organisation. Delegates have been carefully selected by the organisation to attend based on their current performance and their future potential,’ she said.

The course is split into five modules and involves students attending six workshops and spending two to three hours a week in guided self-study. On completion of the programme, students can apply to become a Chartered Manager. CMI qualifications at CQF level 7 portray practical skills and competences that are rated in academic terms as being comparable to a Master’s degree or post-graduate diploma.

Guernsey’s Luxury Mobile Bar Service www.aperitif.gg

G U ER NS EY BUSINE SS NE WS

Clarus Risk, a leading institutional risk solutions firm, has entered into a strategic partnership with Laven Partners, the global consultancy and regulatory software publisher, servicing the financial industry.

The deal, completed on 5 October 2016, will see Clarus Risk acquire Laven Partners’ private equity risk measurement practice and methodologies, and become the associated risk measurement provider to Laven Partners while, in turn, Laven Partners will offer compliance and due diligence solutions to Clarus Risk’s client base.

Clarus Risk acquires Laven Partners’ private equity risk practice

This deal enables Laven Partners to continue focusing on innovation for its compliance and due diligence offering including the development of its regulatory technology softwares, while its risk clients will benefit from the highly recognised risk reporting solution, RiskMonitor®, which Clarus Risk has been successfully developing since its inception in 2011.

Max Hilton, managing director Clarus Risk, (pictured) said:

It’s the sixth tense day of hostages being held by armed Iranian Arabs and in the evening one of the hostages was killed by the terrorists and his body thrown out of the embassy.

At the command of the then Prime Minister, Margaret Thatcher, the SAS was ordered to conduct an assault on the embassy to rescue the remaining hostages.

Robin Horsfall was one of the SAS soldiers who stormed the Iranian Embassy and he will be the guest speaker at the Guernsey Awards for Achievement Gala Evening on Thursday 9th February 2017 at Beau Sejour.

Awards for Achievement – guest speaker announced The date is Monday 5 May 1980 and the location the Iranian Embassy in South Kensington, London.

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Robin’s story began with a childhood mired in abuse and the domestic fall-out of warring and divorcing parents. He joined the British Army in 1972 as a boy soldier aged only 15. Coming from a broken home, Robin attached himself to the army. As a victim of extreme bullying and with low self-esteem, he pushed himself harder than the average soldier, always feeling the need to prove himself to be as good as the next man.

Despite a great deal of contrary advice, Robin volunteered to join the SAS at the exceptionally young age of 21. He failed to get in on his first attempt but returned four months later to become one of only eight

‘There are clear synergies between Laven Partners and Clarus Risk both with regards to client solutions and the geographical markets in which we operate. This deal will further enhance our AIFMD offering, in particular for private equity funds. Both Clarus Risk and Laven Partners have a shared commitment to providing clients with first-class, independent solutions and I trust that this arrangement will be advantageous to both organisations.’

Jerome de Lavenère Lussan, CEO Laven Partners, commented: ‘Laven Partners is delighted with the transition of our risk practice to Clarus Risk.

This allows us to concentrate our efforts on promoting our technological solutions designed to streamline compliance and operational processes. This has been our focus for the last few years and we are pleased with the direction our company has taken. Our pioneering work in RegTech is clearly recognised and fast being onboarded by hedge fund and private equity clients.’

men out 65 to make the grade. During his time with ‘The Regiment’ he learned to work alone as a sniper, mountaineer and as a paramedic.

Robin’s story is one of an unswerving belief that you can succeed, that you can make a difference despite the greatest and cruellest of hardships and how the motto of the SAS – Who Dares Wins – can form the backbone of your moral compass.

Since the age of 23, Robin has been studying martial arts and in 1993 he began to teach professionally in London.

As a teacher he found an opportunity to use his experiences to prepare young people for life, focusing on building his students’ self-esteem and confidence.

Robin is a 6th Dan black belt and is chairman of one of the UK leading karate organisations.

To book tickets or a table at the Guernsey Awards Gala Evening email: natalie@eventguernsey.com call (01481) 728686 or visit www.awards.gg

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P EO P LE

Chris Tardif, AFM Chris Tardif has been appointed project manager with AFM. Joining from Long Port, where he worked for six years in property management, Chris also has experience in construction in the UK and is best known locally for his role as goalkeeper for GFC. Chris Leach, AFM’s key account director said: ‘Chris brings to AFM his experience in project management, managing specialist sub-contractors and his energy in closing out complex projects. He will be a great addition to the AFM team. We are also hoping that he will impart some of his football knowledge to our own in-house football teams to help them win some games this season.’

Daniel O’Driscoll and Jayne Wallbridge, Deutsche Bank Daniel is the bank’s new head of financial intermediaries. Jayne, who is head of business operations of the global trust solutions division, becomes a director.

Daniel will focus on supporting a broad cross section of financial intermediaries, including trust companies, asset managers and captive insurance managers. Jayne is responsible for overseeing the trust solutions division, in Guernsey, Singapore, the Cayman Islands and Switzerland.

Chief Country Officer Andreas Tautscher said: ‘Jayne and Daniel are both fantastic additions to our senior teams in the Channel Islands and reflect our ongoing commitment to Guernsey as a jurisdiction.’

Dirk Oppelaar, JTC JTC Group has appointed Dirk as the managing director of its Geneva office.

In his new role, Dirk will be responsible for the day-to-day running of the company’s Swiss operation, in addition to acting as a key figure in the on-going development and implementation of organisational strategy.

JTC Group head of private clients, Iain Johns, welcomed Dirk: ‘Dirk brings with him a rich background in financial and legal services and in particular a proven track record of business development in the field of private clients as well as private equity and real estate funds. His appointment is great news for our clients, staff and intermediary partners and serves as further evidence of our commitment to growing our European business.’

Richard Briscoe, Close Brothers

Richard Clarke, Rossborough

Sarah Jehan, Collas Crill

Richard has been appointed managing director of Close Finance (CI) Ltd.

Richard has been appointed managing director of the Rossborough healthcare business, and now leads a team of 12 specialist healthcare advisors across Jersey, Guernsey and the Isle of Man.

Sarah has been appointed public relations and communications manager.

Richard brings over 20 years’ experience of consumer and asset finance, most recently as managing director of Close Brothers Business Finance. In his new role, he will be responsible for managing Close Finance’s offices in Guernsey and Jersey, but his primary focus will be on growing the company’s loan book across motor, consumer, and in the burgeoning B2B sector.

He said: ‘Close is already the market leader for personal and business loans in the Channel Islands, but there is an opportunity to further develop our presence in other areas, such as asset finance.’

He commented: ‘This is a very exciting time for our business as we look to take the Rossborough Healthcare business into a new era. We have a dedicated, specialist team here that takes a huge amount of pride in providing healthcare solutions for individual and corporate clients. Our business is in a very healthy position and it was important that we made some changes to our structure by making some strategic appointments in both Jersey and Guernsey.’

She joins from Orchard PR where she worked with a wide-range of clients spanning the legal, regulatory, financial services and charitable industries. Archie Irtizaali also joins the team as business development and marketing manager in the Jersey office.

Head of the business development and marketing team at Collas Crill, Iain Beresford, said: ‘As our business continues to grow on a global scale, Archie and Sarah’s experience and expertise will enable us to continue to focus our efforts on bringing in new business, cultivating our firm’s culture and values and building on Collas Crill’s global presence.’

The recruitment people For further information please visit www. situations.gg

PE OPL E

Linda Johnson, KPMG Linda has been appointed as a partner of KPMG in the Channel Islands. Chairman of the IoD Linda has been with the firm for 12 years. She will be heading up the firm’s forensic restructuring and insolvency business and will have a broader role within the firm’s leadership team.

Jason Laity, chairman, KPMG Channel Islands Limited, said: ‘I am very pleased to announce Linda’s promotion. She has reached this significant goal through complete dedication and outstanding performance. Linda’s promotion will allow us to continue pursuing our exciting growth plans in Advisory and is a significant statement of confidence in the market.’

James Le Normand, Matthew Jackson and Richard Phibbs, Vistra Fund Services

Peter Dorey and Stephen Le Ray, Albecq Trust

James has been appointed manager in the alternative investments team, Matthew has joined as alternates manager and Richard as funds manager.

Peter and Stephen have been appointed to the board of Albecq Trust.

James is responsible for the production of complex valuations and financial reports for a range of fund structures. Matthew in his new role will oversee the on-boarding of large private equity clients. Richard will be supporting the chief operating officer in reviewing Vistra’s operational processes.

Patricia White, managing director of Vistra, said: ‘The growth of Vistra’s senior team is instrumental to the continued development of our business. Each of these experienced people will bring something different and valuable to the table.’

Sir Geoffrey Rowland QC, Bailiwick Investments Limited.

Jon Barclay and Richard Sharp, Bedell Cristin

Sir Geoffrey has joined the board of Bailiwick Investments replacing Charles Parkinson who stepped down on 30th September due to a potential conflict of interest after being appointed as president of the States’ Trading Supervisory Board.

Jon and Richard have become partners in the firm.

Jon Ravenscroft, group CEO of Ravenscroft said: ‘Sir Geoffrey brings substantial commercial experience from his time as an advocate when he was a director of some leading companies in Guernsey and Jersey. I am sure he will be invaluable when looking at future investment opportunities in Guernsey, Jersey and the Isle of Man.’

Jon was admitted as an advocate in Guernsey in 2006. He specialises in international financial services litigation, with a particular focus on cross-border asset recovery, regulatory disputes, and fraud investigations.

Richard joined the firm in 2012 and specialises in advising on insurance, listings, and general corporate and commercial transactions.

David Cadin, Jersey managing partner, commented: ‘These promotions point to our commitment to recruit and retain the very best talent across our business in order to meet client service demands.’

Peter has been promoted from within the existing Albecq team while chartered accountant Stephen has been hired to bring his business development and management reporting skills to the board.

Co-founder Mik Underdown said: ‘From a governance point of view it’s good to have fresh sets of eyes seeing the business from a new perspective and challenging the board. I’m certain that both Peter and Stephen will make a very valuable contribution as we continue to grow the business.’

Photo left to right: Michael Kupenga, Michael Underdown, Peter Dorey, Stephen Le Ray

William Kay, Canaccord Genuity William has been appointed as non-executive director to Canaccord’s board.

He brings over 25 years’ experience board-level experience gained from holding senior roles across various sectors of the finance industry. In his new role he will work closely with local management to provide strategic guidance for the business in the Channel Islands and Isle of Man. David Esfandi, chief executive officer said: ‘William is an extremely experienced director, who has headed up a number of businesses in the financial services industry. We look forward to drawing on his knowledge and expertise as we continue to offer high-quality investment advice to our global client base.’

Meet the team Left to right Jenny Melissa Nadine Rebecca

Liga Anna Becky Patrick

email team@situations.gg or call us on 710639

You’ll find the perfect place makes the perfect moment

C H A M B ER NE WS

It was a full house for the 2016 VisitGuernsey Tourism Seminar.

Almost 200 people attended the annual seminar, hosted in conjunction with the Guernsey Chamber of Commerce, at St Pierre Park on 10 October Deputy Peter Ferbrache, president of the Committee for Economic Development, opened the event, welcomed and urged members of the gathered hospitality industry to speak up, voice their concerns and demand support from their Deputies for the vitally important visitor economy.

Interim chief secretary for Economic Development and director of Marketing and Tourism, Mike Hopkins, lead a review of 2016 activity to date – and offered a taster of what was to come in 2017.

2016 started with an award win for the VisitGuernsey team, when it picked up the Best TV Advertising Campaign (under £100,000 production spend) at The Chartered Institute of Marketing UK Travel Marketing Awards.

Island hopping remained a core campaign focus, and YouGov research showed 92% awareness of Guernsey had been maintained with increases in both those ‘considering visiting Guernsey’ (31%, up 3%) and those responding, ‘I did something as a result of seeing the TV advert’ (34%, up 14%).

VisitGuernsey continues to build the island’s festival offering working with the events groups and industry members, with three core festivals taking place to bolster the shoulder months - the Channel Islands Heritage Festival, the Guernsey International Food Festival and an Autumn Walking Festival.

The Heritage Festival continued to raise the islands’ profile, with PR coverage of the festival reaching almost 11 million people.

89% of visitors strongly agreed, when surveyed, Guernsey had an interesting history and heritage – up from 69% in 2014 -

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with 40% of visitors saying heritage was a big influence on their decision to visit the island.

The Guernsey International Food Festival aimed not only to put the island on the foodie map, but also to draw in a younger visitor. YouGov research responses indicated that approximately three million people had heard of the event, with 31% saying they would be interested in attending the festival in the future. 36% of those aged 25 to 44-years.

The cruise liner market was a continued area of growth with 132,849 passengers landing.

More than 24,000 passenger email addresses were collected for remarketing purposes, and the Visitor Exit Survey suggested that those visitors who visited the island, having initially visited Guernsey on a cruise visit, had increased from 0.5% (Q2 2015) to 2.3% (Q2 2016).

2017 is due to see 102 scheduled calls in Guernsey with a potential capacity of 160,000 passengers.

Ant Ford-Parker, founder of Outdoor Guernsey and member of the Chamber of Commerce Tourism and Hospitality Sub-Group, said cruise liner passengers were having a positive effect on the island and many local businesses.

‘Town in particular is vibrant but also the many people taking tours and visiting local attractions further afield are enjoying a positive experience. They spend money at cafés, bars, restaurants and in the shops and attractions that they reach so the businesses and individuals that provide tours and all the supporting industries benefit. The visitors that we see are eager to spend money as most people on holiday are.’

Nestled in the English Channel, with daily direct flights and sailings, there’s no better time to visit the jewel in the British crown.

Feel right at home but away from it all and make #guernseymemories in Guernsey.

He said changes at the harbour had hugely enhanced the visitors experience and the hard work by the meet and greet teams and guides was resulting in great feedback.

‘All visitors will take back with them a snapshot of Guernsey to be shared with family and friends around the world. If that experience is a positive one then Guernsey will benefit. Those of us that have been dealing with cruise passengers for a number of years are all reporting seeing repeat visitors.’

Mike said it had been a challenging season with connectivity issues, record levels of fog and an apparent consumer loss of confidence in sea travel impacting visitor numbers this year. Overall visitor numbers were down 3.6%, with departing visitors by sea down 22.1%.

Cruise ship passengers, important day visitors, however grew by 9% during the same period, with visiting yachtsmen also up by 1.9%.

Looking ahead to 2017, research still shows that natural beauty, leisure walking and Guernsey’s beautiful beaches continue to be the most important factors influencing the booking of a holiday to Guernsey. New and increasingly important factors also included Guernsey’s proximity to the UK, safety and floral/gardens.

Areas for development are the business sector and the wellness tourism sector which is valued at £316 billion globally.

‘There has been a significant growth in the wellness sector with predicted growth likely to grow more than 9% next year,’ explained Mike.

Hop to 5 Islands and make memories r! you'll treasure foreve

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Nestled in the English Channel, with daily direct flights and sailings, there’s no better time to visit the jewel in the British crown.

Nestled in the English Channel, with daily direct flights and sailings, there’s no better time to visit the jewel in the British crown.

Feel right at home but away from it all and make #guernseymemories in Guernsey.

Feel right at home but away from it all and make #guernseymemories in Guernsey.

2017 campaign messaging focuses on the Islands’ USPs – island hopping, unique coastal walking, natural wellness, heritage and food, and VisitGuernsey continues to spread the message that there is a lot to do here.

‘Creating Guernsey Memories’ is a key campaign for next year, launching with a new television advertising campaign which will air on national and regional stations in Q1 of 2017. The campaign taps into the holiday memories of both locals and visitors, whilst encouraging first time visitors to stay in the islands and make great new Guernsey memories of their own. This will be

supported by online media, social media and digital marketing, with PR, a new format brochure, and print and billboard advertising.

sea links dominated as top priority with the need to work together to achieve a positive environment for investment.

Chamber of Commerce tourism and hospitality sub-group member, Karel Harris and Mike Hopkins also presented a review and update on the Guernsey Tourism Strategic Plan 2015-2025. The plan sets out vision, mission and strategic objectives to see visitor numbers increase 30% to 400,000 by 2025.

Chamber raised a number of concerns including minimum wage proposals and the population management law. Air and

A lively questions and answers session on transport links with airline and ferry carriers closed the seminar. This year, for the first time, a series of free workshops was held directly after the main presentation by a number of creative agencies who work with VisitGuernsey. These were designed to offer helpful tips and hints of how industry members could boost their businesses through advertising and marketing to maximising their web presence.

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C H A M B ER NE WS

A little piece of history During the 1980s Chamber’s director, Colonel Wake Clark, had produced an occasional ‘news sheet’ to keep members up to date on recent activities. He hand typed it in the office above Market Square and called it Contact.

Its more ambitious but short-lived successor - The Islander - folded through lack of advertising and president Mike Hilson was determined to try again.

I hesitantly submitted my tender in response to a Guernsey Press advertisement and some time later found myself faced with the daunting task of producing 10 issues of a new publication annually on a ‘no cost to Chamber’ basis.

Next year marks 25 years of Contact magazine. Its first editor Nick Drake kindly raided the archives and his memory bank and tells us how it all began…

level was in sharp contrast to the tourist boom in Prague, according to Tony Carey.

His piece “Czech Out” came after visiting the emerging Czech Republic, as a guest of its National Tourist Organisation.

Their visitor economy had slowed down due to insufficient hotel accommodation and was struggling to meet the demands of an eager British public, anxious to jump on one of the national airline’s five new Boeing 737s without, of course, the hassle of security queues in those carefree days before 9/11.

The first Contact magazine fell through members’ letterboxes in December 1992.

My job was to fulfil the usual role of editor, subject to final approval by Chamber and to typeset and sell sufficient adverts to cover the cost of printing and postage. During the first few months I received invaluable help from KWL Advertising and Proper Publications.

Our tourist industry’s falling bed occupancy

14

Editorial faux pas certainly appeared from time to time; one in particular occurred after firing a series of one-line questions at a long-suffering Alan Donaldson prior to his appearance as guest speaker at the AGM. As tax partner for BDO Reads, Alan’s office, in what is now Carey House, provided stunning views over the Little Russel and Herm. When asked what his Least Likely Remark was, he replied: ‘Yes, I would love to look out of my office window and admire the new sewage farm in Belle Grève Bay.’

The magazine became a powerful lobbying tool for Chamber and the first issue provided an ideal platform for re-iterating the essence of Mike‘s annual after dinner speech, held that year at St James. One of his main themes was privatisation.

‘Has the time come to privatise the Tourist Board and other States Bodies?’ he asked, suggesting that the island’s burgeoning bureaucracy should be further pruned by privatising States Electricity, Telecoms, drain emptying, street cleaning, waste disposal and the Dairy. But top of his hit list was The architects‘ department, whose recent creation Sir Charles Frossard House, he described as ‘at best an unwelcome intrusion into the landscape‘.

contributors, scrupulous proof-reading from Simon Coombe and hand-drawn graphics from Joe Smith. John Schute lightened the tone with occasional politically-slanted cartoons and a team of sixth formers helped fill the envelopes ready for posting.

In the same issue ‘News from the Front Office’ included a short feature headed Dry Humour: ‘We pride ourselves on keeping our readers aware of overseas market requirements. Anyone with a current surplus of dried cows’ gall stones would do well to contact Tai Hing International (Trading) Ltd. of Hong Kong, who are also seeking reliable supplies of Dried Fish Bladder.’

Over the next five years the magazine flourished, thanks to support from regular

This prompted a leading piece on the controversial issue of AMEC’s proposals for developing the bay, erring strongly in favour of the status quo. The Guernsey Press picked this up and in an editorial referred to the article as being Chamber’s opinion, which it wasn’t. Some of my more progressivethinking colleagues on Chamber’s council took umbrage at what they saw as a misrepresentation of their opinion.

Despite the much repeated disclaimer that ‘views expressed are not necessarily those of Chamber‘, I felt obliged to apologise publicly and made sure that future controversial pieces were duly signed.

I resigned towards the end of 1996 after producing 50 issues and was pleasantly surprised to read in the next issue that Contact had received a special award from the British Association of Communicators in Business, with particular reference to the editor’s lack of resources in producing an un-subsidised publication.

CH AM B E R N E W S

SHAKEN NOT STIRRED Successful events need to be continuously challenged and refreshed to avoid attendancefatigue and the insidious creep of “here we go again” mentality.

Rather like mixing a cocktail, a popular business annual association dinner needs to introduce new ingredients that are complementary to the core structure and provide a new dimension of interest to the consumer whilst leaving a lasting and enjoyable memory upon which to reflect.

As described by one master mixologist, a mixologist is “an individual with a passion for combining elixirs and creating extraordinary cocktails” and the Guernsey Chamber of Commerce will emulate this sentiment with its new-look annual dinner on Thursday 19 January 2017 at the St Pierre Park Hotel.

The conventional elements of this hugely popular evening, regularly attended by 200 plus, will remain but each has been re-examined and changed slightly to create heightened interest by everyone attending.

The keynote speaker, featured on this edition’s front cover is locally born Will Walden who earlier this year and up until 23 June 2016 (a date that will be infamous for centuries!) was Boris Johnson’s chief communications and policy advisor during the referendum campaign and subsequent Conservative leadership campaign.

The stories and insights into the corridors of Westminster and City Hall coupled with tales of the never-to-be-forgotten remain/leave

campaign and the ensuing shenanigans of the Conservative leadership challenge may well prompt, or even elicit gasps, from guests. Will has for the past 10 years immersed himself in a world that is normally played out across the disparate communication channels of the constraint of 140 character Tweets or on the front pages and online screens of the tabloid and broadsheet newspapers.

Will, however, will not be the sole occupant of the centre stage at the event. Guernsey needs to continue to develop and diversify its business landscape as the United Kingdom negotiates its exit from the European Union. Guernsey is not part of either but how it trades with companies and organisations across Great Britain and Europe will have multiple and serious ramifications for the growth and continued health of the local economy, the employment of islanders and the education of the future generations.

Who better to look into the crystal ball than Dr Adam Marshall, acting director general of the British Chambers of Commerce who will be the event’s other speaker. Adam’s principal role is to represent and champion the interests of accredited British Chambers of Commerce and their 10s of thousands of business members – covering every size and sector of business. As Guernsey charters a new course through the unchartered waters of Brexit and its myriad implications and opportunities, Adam will take a futuristic look at what may or may not be on the table for negotiation and discussion.

Enshrined in the constitution of the Guernsey Chamber of Commerce is the principle that its president – Martyn Dorey please stand up – calls upon all members to challenge Chamber to remain a true voice of its members and the business community of

the island. Martyn will continue to manifest this challenge by moderating a panel of Guernsey Chamber members to take questions from attending guests. This will be the opportunity for attendees to ask questions that that are relevant to either your business sector or to Guernsey overall.

So … you have two great keynote speakers and the opportunity to make your voice heard on Thursday 19 January.

The other key ingredients to the newly ‘shaken but not stirred’ Chamber Annual Dinner will of course be great food (three-course dinner), wines on the table, a bar that will be open throughout the evening in La Fontaine and ample time and opportunity to catch up with business friends and associates – as well as making new business introductions. For all those who have consigned their black tie evening wear to the dry cleaners following the merriment of Christmas and New Year, the 2017 Guernsey Chamber Annual Dinner will have the dress code of “Tie or no tie, jacket but no jeans.”

And for the final mixologist’s touch, there is the option of purchasing ten or more tickets at £65.00 per person or individual tickets at £70.00 per ticket. To book your tickets or for more information, email emy@eventguernsey.com call (01481) 728686 or visit www.guernseychamber.com One evening, two hundred plus like-minded spirits, two interesting and entertaining speakers, five panellists to take your questions all wrapped up in convivial conversation, great food and quality wines: an evening that has been shaken but definitely not stirred.

15

NEW ME M B E R S First National Bank Channel Islands is the Guernsey branch of FirstRand Bank Limited.

institutions in Africa by market capitalisation.

FNB Channel Islands

FirstRand Bank Limited is a wholly owned subsidiary of FirstRand Limited (listed on the Johannesburg Stock Exchange), one of the largest financial

First National Bank Channel Islands is open to Guernsey residents who would be looking to diversify cash holdings or earn a better rate of interest on existing savings by placing them on call, notice or fixed deposit.

Guernsey Art Network

Guernsey Art Network is a notfor-profit charity set up in 2015 by a group of local artists with the aim of making art accessible to all regardless of age, ability, social status or gender.

Through the annual event, the ‘Skipton Art Festival’, they have organised open studios, pop up exhibitions, workshops, talks and walks and are always open to new ideas. Their patron is HE Lieutenant Governor, Sir Ian Corder.

ePoS CI Limited provides sales, installation and support of affordable point of sale systems for businesses across the islands.

tools provided allow you complete visibility and control of your business from any device with internet access.

ePoS CI Limited

Through a re-seller partnership with one of the UK’s largest provider of point of sale systems, ePoS CI is able to supply the latest innovative EPOS systems that allow you access to the entire management system ‘back office’ of your business.

The product management, stock control, sales reporting, accounting and payroll, customer loyalty and end-of-day default

Women’s Devlopment Forum

16

Women’s Development Forum Inspiring female potential - the Women’s Development Forum (WDF) is a not-for-profit membership organisation dedicated to supporting women in the Channel Islands to greater career success and fulfilment while building strong network connections.

It works to raise awareness that gender diversity is not a women’s issue; it is a business imperative. There is a wealth of untapped female potential in the islands,

The company can migrate your data from an existing system and import your products, stock and customer data for a seamless transition. The system is also modular and can grow along with your business.

From initial sale to installation ePoS has local engineers to supply on-site support as well as priority 24/7 phone support and unlimited one-on-one training.

which if released would create more successful businesses and lead to improved economic performance.

The WDF is dedicated to greater gender balanced leadership.

The organisation aims to stimulate change by creating a friendly, fun and inclusive community of women and men of all ages, industries and career stages.

Its members network as equals, valuing all voices and sharing experiences, while learning about subjects pertinent to women in the workplace.

N E W M E M BER S

Cambridge Park Capital

Cambridge Park Capital is a systematic trading business delivering wealth through the application of science and technology.

The strategy is currently employed across commodity, equity, foreign exchange and interest rates futures markets and has returned 17.09% YTD.

The team based in Guernsey comprises a group of highly experienced ex-BlueCrest employees.

The firm’s philosophy is a quantitative approach to the identification of market opportunities and a systematic approach to portfolio construction, risk management and trade management.

Combining decades of systematic and market trading experience including managing $6 billion and $17 billion BlueCrest Funds, Cambridge Park Capital has developed an innovative systematic trading model.

Centillion Consulting Limited was established by Jo Carre and Haley Camp in 2015 and provides corporate governance and compliance support to regulated finance businesses operating from or within Guernsey.

Centillion Consulting Limited

Fitzgeralds Photographic Services

Services include: • Provision of compliance officer and MLRO • Procedural review and enhancement • Periodic healthchecks • GFSC on-site support • Corporate secretarial support • Project management • AML and compliance training

John Fitzgerald Photography is Guernsey’s only professional photographic laboratory and studio, catering for all corporate photography requirements.

From studio and location photography for websites, mailshots and business cards to the printing of photographs and digital press

The company is currently offering preferential terms to eligible investors prior to 1st January 2017 in the Cambridge Park Capital Pendulum Fund.

Centillion’s principals combine years of experience to bring specialist, high-level governance review and hands-on support to local businesses whether as part of day-to-day operations or during times of key focus, including preparation for regulatory onsites and post-onsite remedial projects.

All engagements are tailored for specific client needs and, as such, include dedicated hours onsite to ensure that knowledge of the client’s business is always paramount.

printing, Fitzgerald’s provides a wide range of services from its location in St Martin’s.

Clients include international agencies, government bodies and all sizes of professional companies, providing all with individual personal service and attention to detail.

Join Chamber today the voice of local business

Business support; networking events; business advice; business events; liaison with States departments; new interactive website.

Email: office@guernseychamber.com Tel: 01481 727 483

www.guernseychamber.com

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GuernseyChamber

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B AN K ING

Banking on a crisis: when your BF leaves you out in the cold Kay Parnwell, head of private clients division, Investec Bank (Channel Islands) Ltd takes a look at how banks behave in times of trouble In social media speak your ‘BF’ is your best friend, but it also refers to a relatively new phenomenon that describes the behaviour of investors and entrepreneurs in times of crisis.

Behavioural finance is defined by online dictionary Investopedia as ‘A relatively new field that seeks to combine behavioural and cognitive psychological theory with conventional economics and finance to provide explanations for why people make irrational financial decisions’. Successive global economic crises have brought this ‘science’ to the fore but they have also exposed another feature: in times of trouble large banking organisations cease to be your ‘best friend’ and become inwardly focused.

Studies of the behaviour of large banks during crises such as Dotcom, Iraq 1 and of course the collapse of Lehman Brothers, which precipitated the biggest global economic meltdown since the late 1920s, have exposed a weakness in financial organisations who tend to batten down the hatches and shut customers out in the cold.

Smaller, challenger banks are more nimble and remain client-centric during these stormy spells. While bigger institutions have tended to lose their personal connections as they change their perspective from client relationships towards corporate trading, smaller banks such as Investec actually increase their focus on supporting clients in their financial activity.

One of the issues that challenge bigger institutions is the weakness of management behaviour in these situations, from how they acquire and develop their talent to maintaining clarity and transparency for clients. Inevitably this undermines the trust and sustainability of the bank-client

relationship. Banks like Investec are more focused on finding and retaining the right people, who will engage with our core ethos, deliver a consistent level of service and, perhaps more importantly, understanding of the client need.

is specific to you’. If our clients perceive their universe in a certain way, we need to be able to explore that universe with them and the only way to do that is to expand your mind and be open to what is going on in the world around you.

If our clients perceive their universe in a certain way, we need to be able to explore that universe with them and the only way to do that is to expand your mind and be open to what is going on in the world around you

At Investec we like to think that our client-centric culture is embedded in everything we do. Our relationship managers work very hard to understand how world events impact on individual clients, rather than trying to apply a broad brush across our entire client base. Such attention to detail takes commitment and awareness of global threats and opportunities and Investec managers are encouraged to behave in an entrepreneurial way, because imposing constraints on thinking can only be a barrier to a truly engaged relationship with the client.

Investors and entrepreneurs don’t always act according to the script during an economic or political crisis. For some this behaviour may seem irrational and it may fly in the face of the expected and accepted course of action. At Investec we take a different view: we want to attune ourselves to the way our clients are reacting and understand the rationale, giving our support where it is appropriate.

We believe that irrational does not mean wrong: it is simply an alternative perspective from the mainstream. The writer Douglas Adams (A Hitchhiker’s Guide to the Galaxy) put it this way: ‘Everything you see or hear or experience in any way is all specific to you.

You create a universe by perceiving it, so everything in the universe you perceive

The next global crisis is potentially around the corner, in the forthcoming election of the 45th President of the United States of America. Investec Chief Economist Philip Shaw recently told audiences in the Channel Islands that economic forecasts are (at the time of writing) based on a Clinton victory, but he conceded that it is not impossible that Trump may win. Should that happen the political and economic shockwave could be far greater than the result of the Brexit referendum.

Wherever the next storm brews and whatever its consequences, banks need to be ready to stand by their clients and to work with them, understanding their behaviour and not leaving them out in the cold.

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L AW

No hiding place for UK tax evaders Raymond Ashton of ABT considers HMRC’s new weapon for targeting offshore tax defaulters Over the last five years the financial press has published many articles on offshore tax evasion and the increased hostilities of jurisdictions towards evasion, as reflected in more and more draconian legislation.

For instance, most governments have been passed increased worldwide disclosure legislation such as FATCA and CRS. In relation to the UK this has been supplemented by passing enhanced (and wider) criminal legislation in connection with tax evasion.

This now covers such matters as failure to

offence. It has hitherto been the practice of HMRC to accept (though not exclusively) pecuniary penalties where taxpayers have been involved in situations that might give rise to a criminal prosecution. The new legislation seems to suggest a new era in prosecution policy by HMRC, possibly serving as a potential deterrent to those involved in potential tax evasion. One possible target of such a policy is almost certainly the professional adviser as he is regarded as particularly cancerous, given that so much trust is placed in the professional adviser by HMRC. Indeed it is thought that HMRC would like the scalp

least one of the cases mentioned above.

This short article looks at this procedure and relates it to a case where it has been used, albeit by the Jersey authorities in England and the arguments which were deployed to try to thwart the application by the Jersey Authorities, see Bryce-Richards v The Attorney General of Jersey and the States of Jersey Police [2003] EWHC 3365 (Admin).

The facts were that Mrs Bryce-Richards and her husband were accused of various counts of fraudulent conversion. At the time Mrs Bryce-Richards was living in Wales and

This now covers such matters as failure to give notice of being chargeable to tax, failure to deliver a return and most importantly making an inaccurate return. The principal target of this legislation is the offshore jurisdictions such as Guernsey, Jersey, the Isle of Man, Bermuda, Cayman and Bahamas give notice of being chargeable to tax, failure to deliver a return and most importantly making an inaccurate return. The principal target of this legislation is the offshore jurisdictions such as Guernsey, Jersey, the Isle of Man, Bermuda, Cayman and Bahamas. These moves supplement the pre-existing common law offence of cheating the HMRC (first prosecuted in R v Hudson [1956] 1 All E.R. 814). In an offshore context this has been applied in cases such as R v Cunningham, Charlton, Wheeler and Kitchen CA [1996] STC 1418 and R v Dimsey HL 2001, 74 TC 263.

On this basis it seems difficult to understand why HMRC needs the new

20

of a professional adviser in order to set an example to the professional community.

It has been expressed to me on many occasions that in both the case of the adviser and taxpayer they are safe, providing they do not set foot in the UK. This is a falsehood.

In the case of many countries there is an Extradition Treaty whilst in the Bailiwick of Guernsey, Jersey and the Isle of Man there is a little known but highly effective remedy, the Indictable Offences Act 1848 (the year of the revolutions in Europe) which enables a person to be arrested in these jurisdictions by means of an endorsed warrant issued out of the High Court in England and vice versa.

No one should underestimate this weapon, as it has been successfully deployed in at

her husband in Spain. Arrest warrants were issued by the Bailiff of Jersey for the island police to bring Mrs Byrce-Richards to Jersey Royal Court. In turn the island police applied to the Magistrate in Cardiff (where Mrs Bryce-Richards was living). The Jersey policeman showed the warrants to the Magistrate who examined them and swore that these warrants had been issued by the Bailiff. He also stated that copies of the affidavits put before the Bailiff were available should the Magistrate wish to see them.

He also confirmed that copies of the charges preferred against Mrs Bryce-Richards had been sent to Mrs Bryce-Richards’s advisers.

As a result of the Magistrate’s decision, she

L AW

and that when she was brought before the court she would be eligible for bail.

In terms of Article 6 it was stated that the court in England had every confidence in the Jersey Court and that the Channel Islands’ Appeal Court was staffed by distinguished QCs from England (omitting to mention)

for the return of her husband and that everyone would at those proceedings be able to determine the merits of the application to return him to Jersey. Before the Divisional Court, the evidence relating to incapacity was singularly unconvincing as it was confined to two-and-a-half lines and so it was not possible to evaluate this claim. In terms of Article 5 had said in R v Governor of Brockhill Prsion ex parte Evans (number 2) 4 ALL ER 15 at page 29 that the requirements of this Article were satisfied if the detention is lawful if it is lawful under the domestic law which in this case it was as all the formalities had been complied with. Lord Hope also expressed the view that a second requirement was whether not only the first requirement was met but that it complied with the general requirements of the convention. The underlying principle here being that the requirements of the domestic law must be sufficiently accessible to the individual and sufficiently precise to enable the individual to foresee the consequences of any restriction. This hurdle was satisfied under Jersey law. The final point considered was whether that, assuming the

Wales, Scotland and Northern Ireland.

This was sufficient to counter any possible breach of Article 6. In relation to Article 8, it was contended that as a result of her being detained in Jersey, she would not be able to look after her husband. This was rejected on the basis that an application had been made

detention was lawful under domestic law, it was open to criticism on the grounds that it was arbitrary i.e. it could be criticised as being implemented in bad faith or disproportionate. These points were rejected and particularly the last as it was clear there were substantial issues to resolve in Jersey

has been reported and why. It is expected that not only in the case of HMRC but also many other tax authorities such as the US will be raising many more queries than before. All this will, regretfully, make the offshore jurisdictions less attractive places to do business in.

commenced Habeas Corpus proceedings in the Divisional Court, which in summary terms is a prerogative writ (a variant of the more familiar remedy of judicial review) that challenges the validity of a person’s detention as technically she was in the custody of the States of Jersey police as a result of the backing of the warrant.

Not surprisingly in view of the age of the Indictable Offences Law and the prerogative writ procedure of Habeas Corpus, a number of Human Rights points were taken – Article 6, the right to a fair trial, Article 5 the right to liberty and security and Article 8, the right to respect for private and family life. In the context of Article 6.1 –the Right to a fair and public hearing before an independent tribunal, reference was made to the Guernsey case of McGonnell v the United Kingdom [2000] 30EHHR 289 but without any success.

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Thus her application was roundly rejected. The implications for offshore tax defaulters and their professional advisers are clear. Should they fall foul of HMRC there is a very effective and simple mechanism to get them back to England (and where appropriate Scotland, Northern Ireland and Wales). What remains unclear is the extent to which HMRC will use this new weapon. Even if this new weapon is used, much will turn in many cases on the objective concept, particularly in the case of professional advisers, of the defence of reasonable excuse. These imponderables suggest that both taxpayers and their advisers should pursue a conservative policy in relation to their clients’ tax affairs particularly in relation to tax reporting and arguably more importantly tax planning.

This vigilance will be all the greater as a result of the additional disclosures imposed (as a result of CRS and FATCA) which are bound to lead to misunderstandings in terms of what

For more information contact us on: 01481 724124 or email: enquiries@guernseylegal.com

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W I LL WALDE N

WILL WALDEN My life with Boris

How Guernseyman and BBC Westminster news anchor was recruited by London’s Mayor

22

W IL L WAL DEN

Guernseyman Will Walden was a successful broadcast journalist and, as the BBC’s Westminster news editor, the day-to-day link with the corporation’s then political editors Andrew Marr and Nick Robinson. But then he caught the eye of Boris Johnson… Contact found out what happened next.

For career journalist and top BBC staffer, life didn’t get much better for Will Walden. As the corporation’s Westminster newseditor he was responsible for the planning, coverage and production of all its daily political reporting for TV, radio and online.

well, and Will gave up his BBC career and was working for Boris within a week.

‘No, I was not his spin doctor,’ he says. ‘It was much more than that, helping to shape the message that he wanted to get out.’

That of course included ensuring the 2012 Olympics were a success for London and left a successful legacy in new infrastructure behind, which it did.

He also handled the 2001, 2005 and 2010 UK elections, the 2004 US Presidential Election, plus nine Budgets.

‘For the 2010 General Election I wrote and edited the BBC’s General Election Planning document, news edited the BBC’s coverage of every day of the campaign itself, the three Leader debates and the transition of power from Labour to the Coalition,’ he says of his frenetic, hands-on role.

That seemingly career-topping position was about to change, however, because another ex-BBC political reporter, Guto Harri, had just taken up a post as PR chief at News International.

That mattered because Guto had become communications chief at city hall for London Mayor Boris Johnson and his departure left the mayor with a considerable hole to fill.

‘I got this call out of the blue,’ said Will, ‘and it was Boris asking me whether I’d replace Guto Harri. I was flattered and surprised but said to him, “you’d better win [the second mayoral contest] first” and didn’t think any more about it.’

Later, after Boris had won his second term, the phone rang again and the offer was repeated. The two men met, got on really

He was also liaising with the media - in London and nationally - across print, television, radio and online and Government itself while acting as senior advisor to the Mayor on all aspects of internal and external facing communications, marketing, policy and strategy.

So what was it actually like?

‘Working for Boris was brilliant and fantastic and, at times, frustrating,’ he said. ‘What you see with Boris is what you get.

‘He is articulate, very intelligent and hard working and he is a unique brand when it comes to communicating,’ he said.

He was also working alongside household faces like Andrew Marr and Nick Robinson when they were the BBC’s heavyweight political editors and delivering what Will’s unit decided were the day’s main stories.

It was the culmination of more than a decade of covering every major political story from the invasion of Afghanistan and Iraq, to Tony Blair’s second and third terms, the Brown years, and the birth of the Coalition Government.

City Hall and London generally.

‘I got this call out of the blue,’ said Will, ‘and it was Boris asking me whether I’d replace Guto Harri.

I was flattered and surprised but said to him, “you’d better win [the second mayoral contest] first” and didn’t think any more about it.’

At the time Boris said: ‘It is ever more vital that politicians communicate clearly and honestly with voters about how we are spending their money and how we plan to improve the city. I believe Will has exactly the right skills to help us engage with Londoners.’

But behind the popular media myth of PR spinner was a serious new job.

As director of communications & external affairs and official spokesman for the Mayor of London, Will was responsible for the day to day and longer term communications strategy between the Mayor, City Hall and the people of London, the elected members of the London Assembly and stakeholders in

That ability was also down to Mr Johnson’s background as a former journalist himself, starting his career at The Times, later becoming The Daily Telegraph’s Brussels correspondent, and editing The Spectator from 1999 to 2005, as well as being a politician.

Recognising the now Foreign Secretary’s way of doing things was part of working for him.

‘You can never change his style, which is a major strength of his, although perhaps you can lead a little,’ said Will.

The Mayor didn’t need advice every minute of the day and if he agreed with a particular course of action he would do it his way.

Mr Walden remained with Mr Johnson after his term as mayor ended, acting as his chief adviser on communications and policy during the Brexit referendum campaign and then the subsequent Conservative Party leadership contest.

That ended disastrously at the end of June this year when Mr Johnson said he would not stand after Michael Gove announced his own candidature, declaring that Boris didn’t have the necessary leadership skills while denying he had stabbed him in the back.

Will, naturally chatty and informative, becomes guarded at this stage.

No he’s not going to give me the inside story on what happened – Boris is the foreign secretary and remains a firm friend.

Lots has already been written about that episode and Tim Shipman, the political editor

23

W I LL WA L DE N

of the Sunday Times, has published a book claiming to provide chapter and verse on the abortive attempt to head the Tory party.

So no Contact exclusive on what Boris really thinks of his ex-chum Mr Gove?

No. Mr Walden was widely expected to move into a political job with Mr Johnson at the Foreign Office and did indeed work for him for four months after Theresa May appointed Boris as Secretary of State for Foreign and Commonwealth Affairs on 13 July.

However, he played down reports that his appointment was blocked by No 10 and said he had already decided to move on.

‘The thing is I’m 45 and the average age of Spads [special political advisers] is 32 and I’d already decided to test the waters in the private sector, remaining in PR and communications,’ he said.

‘It’s time for a new project although I’m close to the Foreign Secretary as we are and remain friends and our relationship is far from over.’

He’s exploring a few options and is looking forward to a new chapter in helping to shape and articulate policies and messages for others.

He said that becoming adviser to Mr Johnson was an obvious choice for someone with his background but who didn’t have aspirations to become a politician.

Nevertheless, he remains firmly on message when asked about Brexit and how that might

24

affect these islands.

‘Look,’ he said, ‘I’m going to take the government line on this and how it ends is a matter for the PM. Considerable numbers voted to leave the EU and doing so will be extremely complex.

‘However, I have every confidence that the Government will negotiate the best possible outcome for Europe and Britain itself.’

‘As Boris has said, this isn’t about Britain leaving Europe. It will still be cooperating in areas like defence, security and intelligence-sharing and it is the fifth largest economy in the world. It is quite possible it could emerge as the largest economy in Europe.’

His views on this are particularly relevant since his former boss helped to crystallise Eurosceptic views in Britain while he was the Daily Telegraph’s Brussels correspondent and, more recently, denouncing as ‘crazy’

the European desire to control the power of vacuum cleaners and the shape of bananas (allegedly).

A friend of Chamber president Martyn Dorey, Will has been persuaded to become one of the panelists for January’s annual dinner event.

There he will join Dr Adam Marshall, director general of the British Chambers of Commerce and Deputy Andrea Dudley-Owen, vice president of the States Economic Development Committee, for a session moderated by Mr Dorey looking at the island’s future prospects.

Now that the decision has been taken to leave the EU, he is optimistic about the opportunities that presents Britain.

‘As Boris has said, this isn’t about Britain leaving Europe. It will still be cooperating in areas like defence, security and intelligence-sharing and it is the fifth largest economy in the world. It is quite possible it could emerge as the largest economy in Europe.’

Huge opportunities existed for trading more globally and setting a new agenda for Britain and the rest of the world.

His personal perspective from being close to the UK government was that the Crown Dependencies were ‘on the radar’ when it came to Brexit and managing the consequences of that.

‘I believe that the islands are in a unique position to benefit as they are not part of Europe and have their special constitutional relationship with Britain,’ he said.

W IL L WAL DEN

In addition there were existing structures like the British Irish Council which acted as a forum where the islands’ voice could be heard.

He said he was looking forward to coming over for the Chamber event and expanding on his Brexit thoughts and, if possible, providing some anecdotes about working with Boris Johnson.

Asked what his most difficult time with him was, there’s a pause.

‘That has to be the dreadful murder of Fusilier Lee Rigby, he said of the 2013 terror incident.

Will Walden’s route to journalism…

Will Walden is the youngest of three children and his parents were Mike and Kath Walden, dad being well known as the island’s Director of Tourism and Recreation in ’70s and ’80s.

He attended Notre Dame du Rosaire (1975-82) and Elizabeth College (1982-89) and played 1st XI cricket for three seasons, edited the school magazine and obtained

‘The manner of his killing and the reaction it triggered meant it was an appalling time as we tried to get the balance right between making an appropriate response to what had happened but not creating panic among people living and working in London.’

On a lighter note, what of the famous zip-wire incident the year before, when Mr Johnson got stuck on the 1,050ft ride wearing a hard hat and waving two union jack flags?

‘I remember getting a call from his private secretary and it began, “I don’t want to alarm you but the Mayor’s stuck on a zip wire 50

A levels in English, History and Classics.

Will graduated in 1993 with an Honours Degree in Modern History from Grey College, Durham University, and the holidays were spent honing his writing skills under John Le Poidevin and Rob Batiste on the Guernsey Press sports desk, before working for two years as an on screen presenter and reporter for Channel TV in Jersey under the late Paul Brown, whom he said was a inspirational figure.

After that he worked for BBC Spotlight in Plymouth and, between 1997-1999, for

feet off the ground.”

‘I asked one question, “Are there cameras?” to which the caller replied, “Oh yes, lots of them.”

‘If I’d doubted the task ahead it had come sharply into focus. In the event we rode out the storm by making light of it.

And we ribbed him mercilessly for months.

It will always be there but for Boris it’s just part of his unique ability to turn adversity into triumph.

‘There’s more to come - only it won’t be on a zip wire!’

ITN in London, GMTV and Granada TV, before rejoining the BBC in 1999.

He lives in West London and is the proud father of three children – Freddie, George and Lily – and is a follower of Tottenham Hotspur.

‘I’m mad on cricket and golf, and I love living near the sea but instead have to gaze at the pond in the park most mornings,’ he says, adding ‘I still love Guernsey and regard it as my home, although I’m now a converted Londoner.’

25

VIEWPOINT

WITH RICHARD DIGARD

Are we really able to ‘nice’ our way out of recession?

A great place or a community entering a crisis phase?

Richard Digard looks at some conflicting evidence and wonders whether Guernsey has the will to reinvent itself At about the same time Policy and Resources was working on its Future Guernsey report, the one aimed at making this community one of the healthiest and happiest places in the world, Island Global Research was finalising its fifth Monitor, taking an in-depth look at economic sector performance globally.

Presumably drawing on the same data, P&R’s

26

conclusion is that ‘Guernsey is a great place in which many islanders and businesses currently thrive’ while Island Global Research’s view is that the island has entered an economic stress or crisis phase.

is twofold: why would BWCI Group, the largest group of actuaries and consultants in the Channel Islands, acquire IGR if it wasn’t satisfied with its standards? And, moreover, what IGR says generally feels about right.

So which is right?

Its assessment of Guernsey’s economic performance forms part of its wider research into island economic and social life cycles, which recognises – although it doesn’t use these words – that all economies are subject

Some ministers in the previous administration were a bit sniffy about IGR’s work and tended to dismiss it. My own view

to ups and downs.

In Guernsey’s case, it says that ‘fine tuning’ the status quo has resulted in a failure to move with the times.

‘The lack of adequate recent innovation and diversification results in “stress” to, or a “crisis” of, island economic performance and wealth.

This manifests itself in a sudden loss of markets, businesses and wealth due to a decline in international competitiveness and technological change. Enforced austerity following widening deficits between government revenue and spending are experienced. High unemployment levels and/or depopulation are indicators, as are social divisiveness and a growing blame culture.’

Admittedly, that’s the general description of a stress phase rather than something bespoke for the island but I wonder how many would disagree fundamentally with its assertion that’s where we are right now?

I raise this in the context of Future Guernsey because IGR has fixed Jersey firmly in the reinvention phase – our neighbour has worked its way out of crisis or stress while we are just entering it.

To do so, earlier problems (in Jersey’s case the recession triggering massive unemployment) forced radical action to be taken to create a new economy, with the regeneration of existing economic sectors, the development of alternative sectors and markets, and the addressing of any structural fiscal deficit.

‘Generally, island governments have signed up to a long-term economic and social plan and have fully accepted a new realism to embrace innovation and change. Economic indicators such as a balanced government budget, falling unemployment levels, real GDP growth once again, infrastructure investment (both public and private) are beginning to be the norm,’ says IGR.

Again, from my observations, that feels about right when we look at where Jersey is and the work it has done to curb spending, invest, introduce new taxes and promote the Waterfront Development Masterplan.

reaction I’ve had to it from individuals.

What flows from it and the six principal States committees could well lead to a bonfire of red tape and the introduction of business-friendly policies…

I’m intrigued by P&R’s Future Guernsey report, not least because relentless cheeriness and the pursuit of happiness chafes my cynical spot. Mainly, however, it’s because the report contrives to say little but is actually quite specific in some areas.

To explain, let’s take a couple of examples.

The first is ‘ensuring [aka ‘make certain’] the provision of reliable, sustainable and affordable air and sea links’.

That said, what we have seen to date from the new Assembly and comments from Environment and Infrastructure suggest many members are more focused on social matters than on the economy.

Phew, that’s a pretty tall order. From what’s being said at the moment, we’ve failed on all fronts even though we own the airline and regulate the ferry operator. Discussing the potentially market-disrupting effect of a second airline owned by a wealthy individual with his own agenda can wait for another time.

We’ve been spending beyond our means on the public sector for nine years now and masking that by using our cash reserves; reforming the civil service is slated to take 10 years and for many islanders ‘low tax’ simply means high cost of living and being worse off and in poorer accommodation than they would be in the UK.

Nevertheless, air and sea links won’t maintain themselves without adequate passenger numbers and we won’t have that without a thriving tourist and business sector. Not only are both down, one leading hotelier has questioned whether government actually wants tourism.

In contrast, Jersey’s ministerial elite has been anything but nice and whatever fund of political capital they may have had is now largely gone and there are active calls for fresh government reforms to curb their powers.

Elsewhere, Future Guernsey talks about removing barriers to business and keeping regulation appropriate and proportionate.

Yet with the exception of repealing the ludicrous ‘dog’s breakfast’ Sunday trading laws, the climate for business has got progressively harder and more expensive.

In addition, the financial services sector has yet to be convinced that government has adequately explained to the regulator what sort of regulatory regime it does, or does not, want.

This isn’t meant as criticism of P&R or Future Guernsey so much as a reflection of the

And I suppose my underlying point, having gone through the charmingly inoffensive Future Guernsey report, is whether we can nice our way out of the current slump?

But there is a greater sense of purpose and drive there and the figures suggest that its economy is picking up well as a result of the ‘forced radical action’ required to reinvent itself observed by IGR. There’s nothing to stop us from doing something similar of course and Future Guernsey may set the foundations for that, having initially beguiled States members with its gentle niceness.

My concern, however, is that having kept faith with the status quo in the depths of the global slump, where’s the impetus do anything difficult now?

We’ve been spending beyond our means on the public sector for nine years now and masking that by using our cash reserves; reforming the civil service is slated to take 10 years and for many islanders ‘low tax’ simply means high cost of living and being worse off and in poorer accommodation than they would be in the UK.

27

Coming up… A few key business events for your diaries

Date Event

Time

Venue Booking / Information

3 Nov Cyber security workshop (with

Robert Childs - Guernsey College

of Further Education)

1800 - 1900 repeated every Thurs throughout November

Digital Greenhouse

info@digitalgreenhouse.gg

3 Nov YBG speed networking 1800 – 2000

Hideaway at social@ybg.gg Moores Hotel

9 Nov

Digital Greenhouse

events@guernseychamber.com

16 Nov Guernsey Trusts Conference 0900 - 1530

Duke of Richmond Hotel

carl.metheven@blglobal.co.uk

21 Nov

Chamber monthly lunch Boley Smiley, chief executive, Guernsey Post

OGH Hotel

www.guernseychamber.com

23 Nov

Grant Thornton breakfast seminar 0800 – 0930 Managing the media – Katrina Bray Liquid

Digital Greenhouse

events@guernseychamber.com

19 Dec

Chamber Christmas lunch

OGH Hotel

www.guernseychamber.com

Grant Thornton breakfast seminar Succession planning – the big exit

0800 – 0930

1200 - 1400

12.00 - 14.00

If you would like your event included in our diary please email details to editor@collaboratecommunications.com

28

PR & M ARK E T ING

Let’s talk Katrina Bray Liquid’s PR director looks at the importance of a cohesive communications programme for managing a company’s reputation ‘What exactly is PR?’ It’s a fair enough question and one that I get asked regularly. In a nutshell, it’s about communicating effectively to build trusted relationships. Our aim is to help organisations engage with key stakeholders and ultimately be more successful.

Research shows that corporate reputation accounts for a whopping 60% of a company’s market value, so having qualified and experienced PR and marketing professionals on-board can make all the difference, in the same way that having a qualified accountant managing the finances will invariably make you more profitable. They have the expertise to offer strategic advice at a board level and the operational know-how on how to communicate to build those trusted relationships.

Traditionally, PR was seen about getting press releases in the media. That remains a cornerstone of effective communications, not least because journalists across print, TV and online remain a more trusted source of information.

However, it is better to think of PR as communications. It’s an incredibly powerful discipline that can reach out across channels to nurture those all-important relationships.

That could mean developing an easier-to-use website and having engaging social media activity through to relevant media relations, good internal communications and a focus on customer service.

The boundaries between traditional marketing, social, digital, internal communications, media and external communications are blurring. Each one has a distinct role but they shouldn’t be deployed in isolation. Ad hoc communication isn’t effective, there needs to be a strategy which complements the business plan.

So let’s look at an example. Company A is acquiring company B, a good move for the owners of both, with no redundancies and real benefits to customers. Their marketing strategy is focused on positioning them as the market leader so this positive story needs to be shared but how?

•

First it needs to be planned. Your communications team needs to be trusted with sensitive information as early as possible to prepare.

•

Don’t make it overly complicated. What’s the story and the context? Communicate the ‘how, why, when and where’.

Professional communicators shouldn’t make things more complex. They should distil the key information into something meaningful that everyone understands.

•

Tell your employees first and ensure they fully understand the story and the key messages – they will help share the news and so it’s important they use the same language.

•

Communicate with clients and suppliers, provide reassurances and repeat the same messages that were part of your internal communications. Who else needs to know?

Don’t let anyone key to the success of the business find out third hand.

•

Share the news with the wider world – a press release is never enough! Consider a news conference, meeting journalists, advertorials, social media updates, your website, using video content - the list goes on.

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Celebrate – reward your valued employees so they feel proud to work for you and advocate that to the wider world; have an event for clients and invite key stakeholders and then consider anniversaries or key milestones and how you might commemorate those through corporate social responsibility initiatives.

So what happens, if six months after the acquisition Company A streamlines the business and makes redundancies. There was a time when it wouldn’t be talked about, in the hope that it would go away. It rarely does as the rise of social media, while very positive when sharing good news, has made everyone a citizen journalist. A story can spread via social media far quicker than it can be controlled. Be prepared, be honest with those who need to know and don’t hide from those who may not need to know but will subsequently ask, including the media.

Calm, candid and honest advice from professional communicators will guide organisations on how best to manage a negative situation and, more importantly, how to move forward from it.

For the positive, the negative and the crisis, professional communications expertise is incredibly important yet many organisations still think they don’t need it.

There is a plethora of thought leadership, books, blogs and research by industry bodies about the importance of good communication and it would be very easy to litter this article with high level thinking and complex theory. But the majority draw the same conclusion – do it, do it well and more importantly do it truthfully. The PR industry, more so than other communications disciplines, has often been accused of spin or keeping bad news a secret. Thankfully that reputation is changing because organisations are seeing its real value and because there has been a sustained drive towards professionalism. Communications experts, in the same way as accountants and wealth managers, are committed to continuous professional development and can now become chartered.

But despite that, and perhaps still surprisingly to me after nearly 20 years involved in communications, very few boards have communication expertise at the table or even on the board agenda. Hopefully it won’t be too much longer before it is.

29

P R & M ARKE TI NG

What’s the point of creative agencies?

Alison Robins, PR manager at BWI looks at how technology has changed the communications world and how creative agencies still have a key role to play With ever increasing developments in technology, it would appear it has never been easier for businesses to do their own design, marketing and PR. After all, what could be more cost effective than someone who works in the business day in day out, telling the rest of the world all about it?

In most cases, when businesses try to carry out their own marketing communications, they are thinking like a business and not a brand. Given that brand is one of a business’s most valuable assets, this should set alarm bells ringing for those at the top. If you’re communicating about just your business and not your brand, you’re missing the point.

The internet makes it ridiculously easy to cobble together some words, find a half-decent image, drop it in to a ready-made template and send it on its way. And while you’re doing this, why not set up your own website; there are templates available for that too, plus a blog and Twitter seems simple enough and Facebook, well anyone can do that. Makes you wonder what’s the point of using a creative agency.

A full-service creative agency, like BWI, understands all communication technologies but importantly, it also has the creative know-how. Over the years, we have worked for hundreds of different clients in all sorts of business sectors with budgets large and small. We know when an idea will work and just as importantly, when it won’t. Our life-blood is being a part of and frequently, being a catalyst for, innovative changes.

Well for starters, as the saying goes, just because you can, doesn’t mean you should.

In today’s crowded media marketplace, to use all of the technologies now available successfully, not only do you need to be corporately conversant in them, you have to be creatively conversant; to innovate, to be inventive, to be original and ideally creating a seamless message across all communication channels. Technology has unwittingly allowed everyone the opportunity to become brand ambassadors for their business, without them even realising or understanding the implications of that responsibility.

We’ll take an idea and know how it needs to be positioned to work across all forms of communication; from a print ad to online messaging, to how to react to both positive and negative news. In essence, we are the protector and promoter of your brand.

All of these processes require you to know not only where you are as a business but where you are going. It requires you to understand how your competitors are behaving creatively and anticipating their next move and to work out how your brand will respond to and communicate this.

The most successful brands grow through creative and innovative ideas and ideas are what set the best creative minds apart.

You might have an encyclopedic knowledge of your company but do you know how to take that knowledge and make it work for you? What will it do for your brand? Do you know what creative channels will work best for it, do you know how to measure and increase it? We do.

The future is exciting for a creative agency like ours. We’ll have great ideas and know how to implement them, to help your business and brand prosper. As a former Guernsey resident and creative thinker, Victor Hugo once said: ‘What leads and drags the world are not machines but ideas’.

With mobile phones now the way most people react with brands are you still uploading corporate information to a website that is non-responsive? BWI has developers in-house who can make sure that a website looks great on your desktop and is just as readable and interactive on a customer’s mobile device. And while we’re talking about content, do you know how to make it engaging and interactive? Everything online needs to be found. Content that is crafted to maximize search engine optimisation ensures that your company is easily found and with over 500 new websites appearing every minute, it’s better to know what you’re doing.

www.wearebwi.com Guernsey. Jersey.

Instinctively Distinctive

PR & M ARK E T ING

Transparency and trust in the spotlight Adam Riddell, chair of the Chartered Institute of PR, Channel Islands Group and director of Crystal PR gives an overview of the recent Channel Islands PR Forum Given developments in the international financial services arena this year as far as information exchange and data leaks are concerned, together with the levels of public scrutiny and thirst for freedom of information (FoI) locally, it is perhaps fitting that this year’s Channel Islands PR Forum, entitled ‘Out in the Open’, organised by the CIPR Channel Islands Group and held in Jersey, focused on the reputational benefits of organisations adopting a transparent approach to conducting business.

Transparency as a means of earning trust is an issue that should resonate not just with public relations professionals but also with the organisations they advise right across the public, finance and other business sectors. Persuading organisations to act more transparently and openly can be a real challenge, but as expert visiting speakers - including PR consultant and CIPR Council member Paul Wilkinson and CIPR President Rob Brown - argued at this year’s event, doing so can present genuine benefits too.

As speakers at this year’s forum highlighted, we are seeing a cultural shift towards a much more open and transparent way of operating in today’s environment. This is manifesting itself in different ways.

In its recent Future of Consumer Demand report, for example, HSBC found that, driven by digital innovation, transparency is set to become one of the key drivers in influencing consumer behaviour; earlier this year, senior MPs including former Prime Minister David Cameron came under pressure to publish their tax affairs; and closer to home, Jersey’s government had to deal with almost 700 FoI requests last year, that’s almost two every single day of the year.

With this in mind, speaker Paul Wilkinson gave a keynote on open data and how public relations is perfectly placed to leverage the opportunities it presents.

The theory is that making certain non-personal data available under a licence expressly for others to see, use and share is beneficial in demonstrating transparency, promoting mutual understanding between an organisation and its publics and thereby increasing trust.

Referring to the ‘Open Bank Project’, an open source platform that enables financial institutions to enhance their digital services, as well as the emphasis the UK Cabinet Office is putting on its ‘Government as a Platform’ initiative, Paul highlighted that open data is continuing to evolve and has the potential to improve public services, foster creativity and promote growth.

The UK is leading the way on open data, Paul highlighted, and the direction of traffic is only going one way. Given the islands’ focus on knowledge-based service industries like financial services and digital, there is perhaps an opportunity for the governments and businesses in Jersey and Guernsey to tap into the UK’s approach, take a lead in a cutting edge area and harness open data effectively.

In addition to this focus on open data and transparency, the forum also looked at how public relations can add value to an organisation at a management and strategic level, thanks to insight from visiting speakers and panellists Bridget Aherne, winner of the 2015 IoD and CIPR Director of the Year Award, Sarah Hall, CIPR president Elect for 2018, and former CIPR president Stephen Waddington.

churning out press releases, but in reality that’s only a part of what the modern PR professional does. The relentless drive towards digitisation and an increasingly sophisticated communications environment means that PR professionals need to be digitally literate and data analysts too.

The forum also explored how too often PR is the tactical resource added on to the end of a process by which point it is too late for a change and how firms should be alive to the role of public relations as the ethical conscience of an organisation too.

The good news is that more and more smart organisations in the islands are embracing public relations as a strategic function. The even better news is that the Chanel Islands are leading the way when it comes to professionalism in public relations practice.

As was highlighted at the forum, 10% of CIPR members across the islands are now Chartered Practitioners – the highest badge of PR professionalism. That’s a higher proportion than any other regional group of the CIPR. As a result, organisations in the Channel Islands are well placed to draw on the expertise of a growing and increasingly well-qualified and mature pool of public relations practitioners. As the public’s expectations of transparency continues to evolve, public relations will become even more important as a board level discipline. In the kind of internationally dynamic environment in which Guernsey and Jersey operate, this will be vital.

Photo left to right: Paul Wilkinson, Rob Brown, Sarah Hall, Adam Riddell, Bidget Aherne and Stephen Waddington

It’s often a misconception that PR is all about

31

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W H AT ’ S N E XT F OR 2 01 7

The increasing pace of change Jason Connolly from Next Generation IT outlines innovations we will see in 2017 in the IT arena and how adaptable and agile companies will be the ones to benefit from them the most October 21 2015 was the date that Marty McFly travelled ‘Back to the Future’ when hoverboards, flying cars, holograms, portable fusion reactors, drone dog walkers, flat screen TVs, video calls, wearable video glasses, hands-free gaming, tablet computers and fingerprint recognition were all de rigeur. In fact, almost all of these technologies are now a reality.

driving digital transformation.

One of the Channel Islands’ USPs is its location offshore, but in close proximity to London and Europe. The ability to keep data in this jurisdiction is key to security and performance and that is why Next Generation IT has built an extensive offshore cloud spanning both the Sure and JT datacentres.

Mobility (will continue to dominate)

Commercially available hoverbikes and jetpacks are just around the corner.

Autonomous cars are already available and manufacturers are working on crash-proof cars.

A word of caution though, with the current advances in processing power, by 2019 the average office PC will reach, and then surpass, the power of the human brain. How long before the machines achieve sentience and declare war on the human scourge?

Coming back down to earth, in business terms, technological advancement currently falls into four main themes – cloud, mobility, big data and security. Useful technologies have traditionally improved trol or driven efficiencies, but more recently they are also enabling growth through strategic changes to how we work, new product offerings or reaching new markets.

Cloud (adaptability is vital) An increasing pace of change in business is inevitable in 2017 and beyond, particularly in the Channel Islands. Businesses that invest in technology will achieve the adaptability to bring their ideas to fruition fastest and earn the opportunity to disrupt markets and gain market share. However, technology change is expensive and traditional fixed capacity onsite IT systems cannot adapt rapidly or cost-effectively. Cloud computing provides affordable access to flexible IT infrastructure that grows and adapts with a business,

Technology will continue to blur the work/ home boundary by enabling people to connect to their systems from any device anywhere in the world.

5G rollouts will begin around the world in 2017, providing gigabit connectivity via the mobile network. Increasing battery life driven by improvements in nanotechnology will lead to ever sleeker and portable devices.

Mobile technology and increasing bandwidth allow businesses to employ and retain top talent from around the world.

Wearable technology, for instance smartwatches, glasses or clothing, are creating new opportunities, for instance mobile payments and security. The Internet of Things will really take off in 2017 as the big players, Apple, Microsoft, Samsung, Amazon and Google, turn their focus to home automation.

Big data (faster, higher, stronger) Like the Olympic ideal, technology is constantly striving to improve.

Processing power, bandwidth and storage are all increasing exponentially. For instance, Intel will launch Light Peak technology in 2017, which will provide a replacement for USB with 100 Gigabytes per second transfer rates. With luck, the local telcos will recognise this trend and provide significantly increased bandwidth to homes and businesses. Fibre to every business and property would be a real benefit to the islands.

opportunities for the adaptable business, from automated banking, crypto-currencies (bitcoin and blockchain), peer to peer, crowdfunding, mobile banking and payments. Fintech start-ups raised over $22.3 billion in funding in 2015, up 75% from 2014. This trend will speed up in 2017.

In addition, many local organisations are connecting more proactively with their high value clients and partners through online reporting, web portals and collaboration.

Security (strategic security makes Competitive advantage) Security challenges are clearly increasing with many local businesses succumbing to ransomware attacks in the last year.

Maintaining security is becoming increasingly difficult, requiring many different measures and tools to protect organisations’ sensitive data from fast evolving and complex threats.

Interestingly, many local businesses and the regulator are taking a more proactive approach and view cyber security as a competitive advantage. We are increasingly implementing more advanced threat detection and prevention systems, for instance auditing and SIEM (security information and event management) which provides a much more proactive approach to preventing, detecting and reporting data loss.

Digital transformation The key to survival in 2017 and beyond will be the ability to transform technology and company culture rapidly, building a business model that is agile and adaptable. Breaking down traditional silos and ‘the way we have always done things’ will be key.

The increasing pace of change is inevitable and new technologies, particularly cloud computing, will drive digital transformation, leading to efficiencies, access to new markets and ultimately growth.

The growth of big data will generate more 33

W H AT ’ S N E XT F OR 2 017

2017 – the year of stability Simon Torode, Livingroom founder and managing director explains that he is confident that 2017 will be a good year for the company so long as vendors continue to have realistic expectations While the theme of this feature is ‘What’s New for 2017?’ my view is that next year is going to see the solidification of patterns of behaviour in the Guernsey housing market which started to become the norm in 2016.

The much-needed market correction had some tailspin at the end of 2015 and into 2016; we saw this an opportunity to work hard and work smart ensuring vendors truly understood the market changes and how they would impact their sales.

If 2016 was the year for correction, we predict 2017 to be the year for stability provided a continued realistic mind-set is applied.

Through responsive conversation, old fashioned customer service and up-to-theminute technology, Livingroom ensured a prolific year for both the sales and rentals teams and we see no reason not to think that the housing market (both local and open) will be just as rewarding in 2017 providing the current stability continues.

Vendors have realised that the way to sell their properties is to take account of buyers’ perceptions of ‘worth’ and have been, under expert guidance, pricing their houses accordingly. It is a simple equation we expect to see borne out further next year – if a property reflects value for money it will sell.

We do not anticipate any standout winners in terms of the types of housing that will become the hot ticket for 2017; rather in all price brackets and in all markets it will be

those properties that are brought to market with a considered and balanced asking price that will move.

There are two bonuses for next year.

The first is Locate Guernsey – the new promotional arm of the States which is tasked with showing Guernsey in all its glory to potential residents and entrepreneurs. Locate Guernsey will celebrate its first anniversary in February and in its first six months, to July 2016, it took the lead with 16 relocations including two businesses.

If 2016 was the year for correction, we predict 2017 to be the year for stability provided a continued realistic mind-set is applied.

Livingroom attended the major Locate Guernsey showcase event for the year in London in October where hundreds of people got a taste of what living and working in the island is all about. With more roadshows, meetings, events and individual contacts on Locate Guernsey’s schedule for 2017 we’re anticipating a good stream of

people to the island.

The other bonus is Brexit. Sounds like an odd sentence doesn’t it? For Guernsey, Brexit is a golden opportunity; we have never been in the EU and are uniquely-placed to attract people (the workers, the wealthy and the disenfranchised) to our shores to show them that life outside the EU can be both charming and rewarding.

Perhaps surprisingly the Guernsey rental market doesn’t seem impacted by anything happening around it. It is strong, resilient and we anticipate a similar pattern in 2017. There is, arguably, a move away from buy-to-let properties with high service charges towards stand-alone properties and flats where landlord costs are more reasonable.

On a personal note you can also expect more of the same from Livingroom – only better!

Our revolutionary service is ever evolving and we will continue to invest significantly in marketing to attract people to the island.

So I guess that is the other keyword for 2017 – communication. Always on the bedrock of personal, face-to-face communication, Livingroom will spend 2017 ensuring that anyone interested in Guernsey will find a listening ear and an active agent ready to do business.

CONTACT THE TEAM AT LIVINGROOM GUERNSEY’S AWARD WINNING ESTATE AGENT LOCAL & OPEN MARKET RESIDENTIAL SALES AND LETTINGS T. (0) 1481 233008 W. WWW.LIVINGROOM.GG A. LIVINGROOM, THE OLD MILL, ST. MARTIN, GUERNSEY, CI, GY4 6DB CONTACT BANNER.indd 1

25/10/2016 11:11

W H AT ’ S N E X T F OR 201 7

On the horizon for 2017 Dan Meinke, managing director of Bumblebee Marine Limited and Island RIB Voyages looks at the island’s changing tourist market Back in the ‘60s when Guernsey’s beaches were packed with sun-seeking families almost every beach had ‘whoopee floats’ – small wooden rafts with paddles – for hire. That was what passed for water sports then.

Later we had operators offering water skiing and banana boat rides. Now, many of the activities usually associated with seaside resorts are absent from Guernsey’s offering – water skiing, jetski hire and parasailing for example.

Why is this and are we short-changing our tourists? Back in the ‘60s our waters were not nearly as crowded with pleasure boats as they are now so there are inherent dangers in watersports activities near to a shore populated with swimmers and boats. Not only that, the nature of tourism has changed fundamentally. The days of the ‘bucket and spade brigade’ – families who spent their whole holiday on the beach – are over, killed by cheap packages and more reliable weather in the Mediterranean or Florida.

Now, though our typical tourist is older, there still seems to be a demand for waterborne activities. Outdoor Guernsey provides a wide range of activities on the water and attracts all ages. We at Island RIB Voyages find, too, that all ages want to enjoy the combination of thrill ride and eco-tour that we offer.

VisitGuernsey had not long ago targeted urban 30-somethings as being a lucrative

market with high disposable income, and short stays, extending into the shoulder months and one would expect this to impact on our business. Our products combine a thrill ride with eco-tours so we attract two markets. Fast open boat rides don’t just appeal to a younger market - many of our guests are 50 plus and are still up for a bit of adventure.

One of the themes of this year’s and next year’s tourist promotion is ‘Island Hopping’ and we see a distinct trend towards visiting the islands rather than an island.

This applies equally to cruise liner passengers who tend to be in the older age ranges, but this didn’t stop us filling over 70 boats with cruise visitors this year.

One of the themes of this year’s and next year’s tourist promotion is ‘Island Hopping’ and we see a distinct trend towards visiting the islands rather than an island. Herm and Sark always draw the crowds but the poor relation is, and always has been, Alderney.

Our sister company Bumblebee has been providing a seasonal ferry link with Alderney for five years now with considerable success.

This has been on a relatively modest scale but the future for Alderney lies in running a serious fast ferry with subsidised fares. We have proposed such a ferry which could widen the range of opportunities for island hopping and provide a much-needed boost to Alderney’s economy. It remains to be seen whether the States of Alderney will make the bold decision needed to have this in place for 2017.

VisitGuernsey is working hard to produce a series of activities and festivals with the Heritage Festival, Walking Weeks and Food Festivals all contributing. VisitGuernsey has recently revealed its plans for 2017 when it will be operating on a reduced budget. The uncertainties of Brexit, currency rates and terrorism are likely to make 2017 a year for ‘staycations’ and Guernsey should gain some benefit from this especially with the perception of our being a bit ‘continental’.

The huge drop in sea passengers has to have been a factor this year. On the plus side, numbers of cruise liner visits and hence passengers were substantially up and this was a benefit to us as well as to local tour operators and outdoor activities providers.

Enjoy the adrenaline rush as you hurtle between the islands inches above the water in our open RIB. Visit bays, caves and islands, and see local wildlife on the way. A choice of exhilarating trips, with our friendly and informative guides.

Visit our bus terminus kiosk or call 01481 713031 islandribvoyages.com

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10/10/2016 09:45

W H AT ’ S N E XT F OR 2 017

Harder, better, faster, stronger Sure’s head of product, Mike Fawkner Corbett, looks at the why a fast internet connection is essential and how Sure is futureproofing the island through investment in Guernsey’s broadband network to benefit islanders in 2017 and beyond We’re living in an increasingly connected world and wherever we are and whatever we’re doing, we want to get the most from our connectivity.

Home broadband continues to be an important means of getting people online and it is therefore imperative to ensure that the infrastructure is available to meet the growing need for capacity.

With so much of our lives now online we’re reliant on the internet to connect us.

Broadband usage is growing year-on-year and increasingly customers in Guernsey are treating their broadband service as a utility; with some households even likening it in importance to water and electricity.

More, more, more.

The increased popularity of on-demand, multimedia streaming services such as Netflix, Spotify and BBC iPlayer, which require fast, reliable internet connections, has led to an increase in demand for capacity. According to the 2016 Ofcom communications market report, the average fixed broadband line in the UK used 41% more data in June 2015 than in the same month in 2014.

Multi-occupancy, multi-device homes are increasingly the norm and make up the majority of households in Guernsey.

Smart TVs, tablets, smartphones, laptops and games consoles are just some of the devices in the home with the ability to connect to the internet and, in most cases, they’re all connecting through one wifi router at the same time. A resilient and fast broadband

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connection is therefore a must to ensure customers continue to have a good online experience and continuous investment in the broadband network is needed to keep up with customer demand.

Sure has also just launched a ‘Superfast Premium’ service that will offer speeds of up to 60Mb/s and we anticipate that more than half of Sure customers will have access to this by the end of 2017.

Faster and stronger

From an upstream perspective we have world class, high capacity connections to internet hubs in London and Paris. Locally, we already have caches from Akamai and Google which mean that content that is used by multiple customers is stored locally within our network (for example YouTube, BBC iPlayer videos and Apple iOS software updates) and is therefore quicker for users to access. Over the coming months we also expect a Netflix server farm to go live which will ensure all Netflix content is stored locally, and updated every night.

So what’s the future of broadband in Guernsey? The ability to access a faster network is a guarantee. Sure invests £4 million every year in broadband and the core network and we constantly monitor network performance and work with industry to track and deliver against market trends.

Sure currently has multiple investment programmes in place that will see our broadband and core networks upgraded to meet the continually-increasing capacity needs of islanders.

We’re rolling out additional MSANs, or street cabinets, and upgrading existing ones to enhance and extend our copper and fibre combination VDSL network.

As these are installed and upgraded across the island the distance between households and the network is shortened, meaning that more customers can access our ‘Superfast’ broadband service.

Sure’s work to enhance the MSANs started in 2011 and today 75% of households are able to access the “Superfast” service - with up to 40Mb/s download and 5Mb/s upload. We expect this to increase to between 85% - 90% of households by the end of 2017.

To connectivity and beyond The way we’re accessing and using the internet has changed rapidly and it’s important that infrastructure keeps up.

This has been recognised by the UK Government and digital infrastructure investment is also a cornerstone of the Policy and Resource ‘Future Guernsey’ plan as a means of ensuring that the island is a centre of excellence and innovation.

Digital services are no longer ‘nice-to-haves’ and are instead basic requirements of a flourishing society such as ours. We’ve come a long way towards giving Guernsey the digital infrastructure it needs to succeed on a domestic and international stage and the progress will only continue into 2017 and beyond.

The Home Sound System

Simply set up, connect to rock solid WiFi, and stream music to one room or every room, in face-melting sound.

Now available at iQ Guernsey.

50 High Street, St Peter Port T 01481 712111 | www.iQGuernsey.com

YO U N G B USINE SS GR OUP

Jacksons CI to help drive Christmas forward The Channel Islands’ premier motor dealer Jacksons CI has made a contribution of just over £5,000 to assist with St Peter Port’s Christmas parade and switch-on ceremony to mark the beginning of the festive season.

The highly anticipated annual event is coordinated by the Young Business Group (YBG). The event faced a major funding crisis earlier this year and Jacksons stepped in after the YBG made an appeal for local sponsorship support.

‘Ever year thousands of people look forward to the Christmas lights switch-on and we wanted to do everything possible to make sure that the tradition could continue,’ explains Stephen Rouxel from the Young Business Group.

Steve Ainsworth, general sales manager at Jacksons says: ‘We have a new management structure here at Jacksons and we all wanted to get involved with something that is of real importance to the local community.

contribute towards a number of expenses including PA systems, insurance, security, transportation, costumes and escorting Santa’s sledge from Castle Cornet to the town centre.

‘The idea came from my two sons, aged 10 and 12, who heard about YBG’s appeal. Both of them were worried that the event would not go ahead and that Santa would not be able to visit Guernsey as he does every year.

This proves just how much it means to families and their children.

‘We are absolutely thrilled that Jacksons’ support will allow us to purchase and hire the resources needed to stage the parade and switch-on ceremony,’ adds Steve. ‘The hustle and bustle of late night shopping is something that lots of islanders get excited about and everyone gathering together to light up the town adds to the Christmas spirit.’

‘The Jacksons team understood their concerns over the survival of the event and immediately agreed that we had to do something to help.’

Jacksons’ generous involvement will

Entertainment will take place throughout St Peter Port from 3.30pm on Saturday 3rd December with Father Christmas switching on the lights at around 5pm from Church Square.

Jacksons is proud to sponsor Christmas.

Don’t miss the YBG Christmas lights switch-on parade, sponsored by Jacksons.

Saturday 3rd December, Church Square, St Peter Port.

Jackson advert

Airport Forecourt, Forest, Guernsey 01481 235441 jacksonsci.com

Trusted by the world’s best manufacturers

T H E I S LA N D DE VE LOPME NT PL AN

New island plan should speed up development ‘More flexibility for old glass sites,’ says planning chief

For the first time, Guernsey has set out the land planning policies for the whole island in a single document, replacing the rural and urban area plans, which are now out of date.

Richard Digard takes a closer look at what this means for the business community.

The Island Development Plan is a beast of government documentation – more than 1,000 pages covering two reports and umpteen appendices plus support papers.

It took four skilled planners three years to prepare and comes with a six-step guide to help you read, understand and use it. It was also described as ‘a baptism of fire’ for new States members by Deputy Emilie Yerby,

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who needed 5,600 words to summarise it in her blog.

lived and breathed the IDP since starting on the revision process at the end of 2012.

Yet while it’s not a document for the faint-hearted, what lies behind it is actually pretty simple according to the man responsible for it.

Quite apart from shifting from the Rural and Urban Area Plans and combining the island’s planning ethos into a single document, the emphasis has been on simplifying and modernising the planning process and its language.

Jim Rowles, an affable but harassed professional at Frossard House, is director of planning for the States and his team have

‘What the plan tries to do is build in greater

T H E IS L AN D D E V E LOPM E N T PLAN

What the plan tries to do is build in greater flexibility. In parallel, we are also looking to reduce and simplify the number of use classes

flexibility. In parallel, we are also looking to reduce and simplify the number of use classes,’ says Jim, acknowledging that use classes created difficulties in the past for people looking for planning permission.

Under a new Use Classes Ordinance, in the final stages of legal drafting and which should be introduced around the end of this year, the number will drop from the present 44 to 28. A limited number of new ones are proposed to reflect changed circumstances and the development of new policy approaches, particularly in relation to certain housing and retail uses.

He believes the new IDP will make life easier for people wanting to undertake developments, particularly where they relate to the island’s economic and social plans as outlined in the States Strategic Land Use Plan.

From a commercial perspective, these have an emphasis on business and employment, including small scale ‘Fred in a Shed’ operations and larger industrial development.

Helping Fred in a shed Providing for these smaller scale operations and, especially, using derelict vinery sites, has been controversial in the past and the new IDP should help to bring some of them into productive use.

The IDP notes that the Strategic Land Use Plan identifies a number of options for redundant glasshouse sites including a return to open agricultural land or other forms of open space or, in certain circumstances, use for small scale industrial or storage and distribution uses.

‘Yes,’ said Jim, ‘I think we will see a lot more “Fred in a Shed” development under the new IDP because the [previous] policy for this sector did not work particularly well.’

Smaller businesses – and many of them are effectively single-person operations – found it difficult to understand and work through the policies now being replaced, something which tended to work in favour of applications from bigger companies.

From a planning perspective, dealing with redundant horticultural holdings can be difficult, not least because more than 250 have been identified and that number is expected to increase over time as the industry continues to contract.

Under the law, horticultural premises, including the glass and any ancillary structures, are treated as agricultural land.

So when they are cleared, it is expected that the land reverts back to agricultural use.

The problem is that the cost of clearance is rarely met by the site’s value as an

agricultural holding and so many are simply left to deteriorate and become eyesores, reducing the quality of the landscape.

As Jim notes, ‘land planning alone cannot provide a comprehensive solution to the clearance of redundant glasshouses. That can only be fully achieved through joint working across committees of the States and actions by landowners.’

That could include clearance subsidies and/or some form of direct incentive on landowners, perhaps through punitive tax or rates charges, which is beyond the scope of the planning process and so would require a States initiative.

While the thrust of the island’s land use policies is to preserve agricultural land (and therefore redundant vineries), the IDP does make it easier for the sites to be used for other purposes.

In certain circumstances this can include small-scale industrial or storage and distribution uses, for creating renewable energy installations or even incorporation into someone’s garden.

As the IDP puts it: ‘The appropriateness of using certain redundant glasshouse sites for particular uses will be assessed against considerations including adjacent land uses, open amenity value, access provision

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T H E I S LA N D DE VE LOPME NT PL AN

So where clearing glass might require the land being used for agriculture, a solar farm could be permitted with, for example, sheep grazing around or under the arrays

and neighbour impact. The Development & Planning Authority will need to be satisfied that there would be no adverse effect on the living conditions of neighbouring occupiers by reason of noise, vibration, smell, fumes, smoke, soot, ash, dust or grit or significant visual intrusion. In addition, proposals that jeopardise highway safety and the free flow of traffic on the adjoining highway will not be acceptable.’

The loss of low value consignment relief and ‘VAT-free’ exports means that there is now a mismatch between industrial premises that were used for storage and the sorts of premises required by Freds.

For a Fred wanting a shed, didn’t that sound a bit daunting?

Scenario planning carried out by the Planning Service has also extended to seeing whether high net-worth individuals like those being targeted by Locate Guernsey might be accommodated.

‘We do expect a demand for this type of development and we will make the process as easy as possible,’ said Jim. ‘But you do have to ask what the scale of the problem is and how many “Freds” there are.’

Much has been made about the affordability of sites and there is little data on what the actual demand is.

Nevertheless, Jim said they had extensively modelled the new policies and what would happen to an application if one were made.

‘Under the new IDP, applications that were rejected previously could be approved,’ he said. ‘We are very clear on that.’

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In part, that was because there was a strong requirement for predominantly open storage space like builders’ yards but with a lockable shed or shipping container.

In the past, Jim said applications have been made significantly to improve homes and create business-related accommodation on the property but the old policies did not always facilitate that.

Under the new IDP, however, dummy applications fared much better and planners believe this will also help the island to achieve its economic objectives.

Renewable energy As part of his input into the government business plan, Chamber president Martyn

Dorey said Guernsey needed to be more innovative and focused on making the world and the island a better place.

One of the elements he supported was creating energy farms on redundant vineries using solar arrays and Jim says this is encouraged under the IDP. ‘Yes, the plan does envisage large-scale solar farms and recognises that this will be subject to market forces,’ he said.

Those will include the feed-in tariff available from Guernsey Electricity – currently just under 10p a unit while GE charges its customers 17.6p to supply them at the standard rate. Jersey’s buy-back rate is 6.24p compared to a domestic rate of 14.5p a unit.

The plan also looks to balance the demand to clear redundant vinery sites with the need to return them to agriculture by potentially permitting dual use of the land.

So where clearing glass might require the land being used for agriculture, a solar farm could be permitted with, for example, sheep grazing around or under the arrays.

T H E IS L AN D D E V E LOPM E N T PLAN

Retail and office opportunities Evidence that the planners have, indicates demand is continuing for larger floor-plate offices and most of that forecast – around 30,000 sq. metres – is to be provided at Admiral Park, which is identified as an expansion area.

The IDP also encourages refurbishment and the provision of offices in the main centres of town and the Bridge and especially the four regeneration areas of St Peter Port’s Lower Pollet, South Esplanade and Mignot Plateau and Mansell Street/Bordage and Leale’s Yard in St Sampson’s and the Vale, which are all regarded as ripe for investment.

They have been highlighted as places where a coordinated, focused and positive approach to development could attract inward investment in the main centres and is most likely to provide economic, social and environmental improvements for the benefit of the community.

‘These areas include some buildings that undoubtedly contribute in a very positive way to the historic setting of the main centres and which will be expected to be retained. However, within these areas very careful consideration will be given, when assessing proposals for development, to balancing the value of the proposed development in terms of its ability to achieve the economic and social objectives of the States of Guernsey, as set out in the Strategic Land Use Plan, and its contribution to enhancing the vitality of the main centre, with other environmental considerations including the conservation of buildings,’ says Jim. The plan also recognises that there is an oversupply of small premises within the existing office portfolio and almost half in 2012 had a floor area of less than 250 sq. metres.

The IDP takes a flexible approach to allow change of use in and out of office use so owners can react to market forces and it also encourages the use of vacant space above retail units in the main centres where this can provide modern, fit for purpose accommodation.

Jim says the other aspect of the IDP offering commercial possibilities are the

harbour action areas at St Peter Port and St Sampson’s. Here, coordinated, mixed-use development is envisaged which goes beyond the functional requirements of the ports themselves.

From a planning perspective, this provides potential to secure significant inward investment which will enhance and promote wider social, economic and environmental objectives. These areas are said to have significant potential for commercial development and expansion, development and support of the visitor economy, leisure, recreation and cultural opportunities, the improvement of the appearance and accessibility of public places and the enhancement and reinforcement of the historic setting of the harbours.

Key industrial areas

The IDP takes a flexible approach to allow change of use in and out of office use so owners can react to market forces and it also encourages the use of vacant space above retail units in the main centres where this can provide modern, fit for purpose accommodation.

Outside of the KIAs, proposals for new industrial uses will also be supported by planners where they are achieved by conversion of redundant buildings, could be located on upper floors, such as creative industries or have a specific requirement for a location, such as fishing-related operations at the harbours.

As the IDP puts it: ‘The principal aim of the Harbour Action Areas is to make the most of two of the island’s strongest natural assets, providing for the safe functioning of the commercial ports to modern standards while drawing in economic contributions which, in turn, will secure improved infrastructure, commercial, leisure and recreation opportunities, enhancing the environment and reducing the negative impacts of traffic.’

Work carried out while preparing the plan indicates that the decline in industrial and storage and distribution requirements will continue over the life of the IDP, with nearly 14 vergees less land required to 2025.

As a result, the strategy is to consolidate these uses into four key industrial areas with expansion areas identified which the planners say should build momentum for investment and improvement in the existing stock.

The KIAs are at Pitronnerie Road, Saltpans, Northside and Longue Hougue, although this last site is earmarked for waste facilities and/or ‘heavy specialist industry’.

Strategic development The plan recognises that certain areas of the island might need to be safeguarded for vital future uses, and these include Chouet headland, for quarrying, and Les Vardes, for water storage.

The plan also reinforces the essential nature of the airport and has safeguarded land for a possible runway extension, for which Deputy Jan Kuttelwascher is currently drawing up a £30m business case for an 1,720-metre strip, which would be longer than Jersey’s.

‘While there is no current evidence that an extension to the length of the airport runway is required to meet economic or operational needs and while advances in aircraft technology might reduce the need for a longer runway in the future, this is something beyond local control,’ says the plan. It adds that it is also possible that other external factors, such as UK hub airports not accepting smaller regional aircraft, may trigger the consideration of a runway extension sometime in the future.

If it does happen, however, any extension will have to go to the east and the safeguarded area is bounded by La Villiaze

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T H E I S LA N D DE VE LOPME NT PL AN

It is much more proactive, positive and enabling and the ethos means we can say “yes” to things that we couldn’t before Road to the west and Route des Blicqs to the east, implying that part of La Villiaize would be lost to the development.

Future proofing One of the concerns about the UAP and RAP that are being replaced by the Island Development Plan is that they were out of date and no longer reflected the island’s requirement.

10 Core objectives of the strategic land use plan A clue to the size and scale of the Island Development Plan is provided by the 10 core objectives set for it by the States through the States Strategic Land Use Plan.

These are to: Improve the quality of life of islanders and to support a successful economy while protecting the island’s environment, unique cultural identity and rich heritage through spatial planning policies that enable:

46

Jim says one of the significant developments in the IDP is that it will be monitored to see how successfully it helps to achieve the island’s economic and social requirements.

If it does not do so or circumstances change, it can be amended to bring it back on track.

‘The IDP reflects a different mind-set,’ he said.

‘The same facts mean that there would be a different outcome under this plan compared with what it is replacing.

In addition, the plan meant planners had to be reasonable in the decisions they reached on applications as they were fully open to appeal or challenge via judicial review.

So will people see a difference under the new IDP? ‘Yes,’ said Jim. ‘It is much more proactive, positive and enabling and the ethos means we can say “yes” to things that we couldn’t before.’

6

Support to be given to corporate objectives and associated policies relating to the conservation of energy, reduction of our carbon footprint, development of renewable energy and adaptation to climate change.

7

Protection of local biodiversity and the countryside.

Levels of housing availability, quality and affordability to be improved, enabling people to help themselves become independent where possible.

8

Enhancement of the culture and identity of Guernsey by protecting local heritage and promoting high standards of new development.

4

The maintenance of a healthy society that safeguards vulnerable people, maintains Guernsey as a safe and secure place to live and provides for a wide range of leisure opportunities.

9

Management of solid and liquid waste.

5

Wise management of island resources such as land, air quality, energy and water.

1

A diversified, broadly balanced economy with high levels of employment and a flexible labour market.

2

Fostering and promoting an inclusive and caring society which supports sustain able communities and removes barriers to social inclusion and social justice.

3

10 Maintenance and enhancement of modern key strategic infrastructure.

TO

ALL IN A DAY’S WORK What’s cooking at The Pavilion?

Contact found out from commis chef Julia Quevatre

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AL L IN A DAY ’ S WOR K

‘I am a well-organised person; people laugh at all my lists (and lists of lists). I suppose you do need that type of discipline and approach for competitions but also it helps in the kitchen generally.

The seemingly tireless British love affair with cooking programmes is unquestioned. You can practically fill your planners with foodie viewing – from Hairy Bikers to Bake off, Masterchef to Saturday Kitchen – and many of us kitchen amateurs are inspired to don the pinny and ‘have a go’. The numbers speak for themselves - eBay saw a 67% rise in consumer interest in baking products when this season’s Great British Bake Off premiered while the show was actually on air, rising to 133% during the hour immediately afterwards.

Julia decided at a very young age to do far more than ‘have a go’ and now, at 19, is over two thirds of her way through her initial training and with many plans to hone her skills further in the future. In the third year of a three-year apprenticeship with the Guernsey College of Further Education, which will gain her an NVQ Level 2 in Catering and Hospitality, Julia has been at The Pavilion at the St Pierre Park Hotel since September 2015.

‘I spend every Wednesday at college undertaking a mixture of practical and theory classes and then from Thursday to Monday I work at The Pavilion, mainly in the

pastry section but also supporting other sections. It’s a great way of getting first hand experience in a commercial kitchen as well as working towards a qualification.’

With just two chefs, Julia practically runs the pastry section and she admits this is where her heart lies.

‘I think I wanted to create things I loved to eat. Pastry is a bit more of a precise way of cooking. Measurements need to be exact or things go wrong. I like to experiment with flavours and techniques but the more ‘scientific’ approach to pastry appeals to me.’

And within her role Julia is encouraged to innovate.

‘If I come up with an idea for a new dessert for example, Nigel the head chef would generally be really supportive. We might run it as a ‘special’ to see if some of our regulars like it and then if it sells well it might end up on the menu. The Pavilion changes its menus regularly so there is always scope for something new and I am really lucky that I am able to benefit from that.’

Julia’s love of food was initially inspired by family friends with whom she used to stay if

her parents were away. So she was learning to make fresh pasta at the age of 10 and a few years later when encouraged to enter a school cooking competition her sights became firmly fixed on a culinary career.

And competitions continue to give her a real buzz.

‘I love the pressure of a competitive environment – though my family aren’t quite so keen in the run up to one when I am in the depth of preparation and a little stressed.’

Julia’s recent successes include winning the Channel Island Young Chef of the Year this year which took her to the UK semi finals in Sheffield and coming second in a national seafood competition with fellow chef apprentice and best friend Rebecca where the pair placed 5th out of 1,000 original applications. She puts her successes down to good preparation as well as culinary skill.

‘I am a well-organised person; people laugh at all my lists (and lists of lists). I suppose you do need that type of discipline and approach for competitions but also it helps in the kitchen generally.

And her competition ambitions remain high.

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A LL I N A DAY’ S WORK

Everything I do is a learning opportunity and spending time away from the island will give me some really valuable experience but eventually I would like to be back here running my own place

‘I would love to enter Masterchef: The Professionals in a few years’ time. I was fortunate to have the opportunity to work alongside Keri Moss - the 2012 winner - during the Guernsey International Food Festival and she believes it’s the best competition she has ever done.’

Julia’s food style is simple and not overly ‘chefy’.

‘I don’t like creating foams or soils; I want to produce flavoursome food that people enjoy without messing around with the ingredients too much. But I do like trying new things and improvising when I get the opportunity.’

Aside from the cooking, her time at The Pavilion is also giving her the opportunity to develop other skills that will stand her in good stead in her future career.

‘I am learning about pricing a menu and how to measure gross profit on an individual dish – these are all key things to understand when you are running a kitchen and I am really enjoying all that side of it too.’

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Going forward Julia hopes to carry on with her training but specialising in her one love of pastry.

‘Ideally I would like to do a Level 3 qualification in pastry which I would have to do off-island. There are some excellent courses available and I would prefer to do it on a release basis similar to how I am studying now. It might even be possible to work in another of the Hand Picked Hotels collection; they are a great employer so if that was an option I would certainly consider it.’

executive chef in January in the form of a menu. They are anonymous so he will have no idea of its creator. He then confers with a few of the head chefs from across the group and then a number are invited to cook the menu at the actual competition in March at the semis after which the finalists are given a classic dish to prepare which could be absolutely anything! I would love to get through to that stage.’

Ultimately Julia’s goal is to have her own restaurant in Guernsey once her wanderlust has been fully satisfied.

Similar to many other youngsters, Julia also wants to travel and has a particular yearning to spend some time in San Francisco – somewhere she has visited and enjoyed the food style.

‘Everything I do is a learning opportunity and spending time away from the island will give me some really valuable experience but eventually I would like to be back here running my own place.’

More immediately she is planning to enter Hand Picked Hotels’ own competition for junior and apprentice chefs across the group’s 17 properties.

As for Julia’s own personal food preferences – well she wouldn’t make a difficult dinner guest.

‘It’s quite a long process,’ explained Julia.

‘I have to submit an application to our group

‘I love creating lovely food but quite often I am very happy with a plate of chips and mayo or a fish finger sandwich.’

Your local Apple expert.

At 50 High Street, St Peter Port from 24th September.

iQ / Business iQ / Servicing & Repair iQ / Home Support iQ / Education

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BUS I N ES S IN THE C OMMUNI T Y

Skipton team raises £1,000 for Bulstrode House

RBC to continue to support Sixth Form Team Building Day

Allbeauty supports Castel School’s ‘Save our pool’ campaign

Lloyds Bank Foundation supports autism services manager

FCG embraces Cycle to Work concept Orchard marks 20th anniversary donating £5,000 to charity

Swimarathon marks 40th anniversary donating £1,000 to 40 charities

B U S IN E S S IN T H E COM M U NIT Y

RBC-sponsored Harbour Carnival raises £24,500

Co-op donates £22,000 to environmental projects through carrier bag sales

Barclays Digital Eagles share their coding knowledge

Islanders on the run on behalf of Crimestoppers Guernsey

Saffery Rotary Walk raises nearly £60,000 for 18 local charities Only Fools and Donkeys Mule Normandie Ride of Remembrance has raised over £37,000 for local charities

Aztec team raises £10,000 for Unite Against Cancer at the Berlin Marathon

Local construction industry celebrates success

Shining a spotlight on Guernsey’s property and construction industry, the inaugural Guernsey Construction Awards was held on Friday 14 October at Beau Sejour. All sectors of the industry were represented including the Guernsey College of Further Education – responsible for running the States apprenticeship scheme. TV comedian Milton Jones provided after dinner entertainment, and the evening was sponsored by Ogier Property and Channel Island Lines. The evening also saw the launch of a new charity - Guernsey Construction Benevolent Fund - which will support those in the industry who fall on hard times.

Award winners: • Property Professional of the year Award

Richard Lee RG Falla

• Engineering Project of the Year Award

Belle Greve Outfall Project Guernsey Water

• Health & Safety Award

Andy Ricketts RG Falla

• Rising Star Award

Rob Lowe CCD Architects

• Lifetime Achievement Award

Eric Legg

• Special Recognition Award

Ken Morrison

I ND I VI DUA L ME MBE R S Mr Guy Anderson guy.anderson@euporia.co.uk

07781 403604

Mr Hugh Johnson hughjohnson@suremail.gg

01481 713961

Mr Greg Archer gregonhorse@gmail.com

07781 437310

Ms Corinne Joy corinne.joy@cwgsy.net

01481 710615

Mr Richard Burwood rmburwood@gmail.com

07911 717021

Mr Ronald Knight rgknight@cwgsy.net

01481 715150

Mr David Byers davidbyers@ftml.net

01481 233151

Mr Jan Kuttelwascher

01481 726312

Ms Fionnuala Carvill carvill@hotmail.com

01481 253236

Mr Paul Luxon pluxon@gmail.com

07911 103460

Mr Geoff Colclough gccolclough@yahoo.co.uk

01481 239372

Mr Warren Mauger warren.mauger@spikeproductions.co.uk

01481 748033

Mr Robert Cooney cooney@guernsey.net

01481 256720

Mr Nick McCathie Nick.McCathie@mccathie.gg

01481 266808

Mr Peter Cornell peter.cornell@metric-capital.com

07824 504298

Ms Carla McNulty Bauer carlamcnultybauer@cwgsy.net

01481 723276

Mr John Curran johnnypcurran@hotmail.com

07781 125047

Ms Tamara Menteshvili tmhomeoffice@suremail.gg

Mr Peter Daley peter_daley44@hotmail.com

01481 724000

Mr Joe Mooney mooney@cwgsy.net

07781 104511

Mr Baron Deschauer bdeschauer@gmail.com

07747 813076

Ms Susan Norman susan.norman@me.com

07781 123358

Mr Rupert Dorey rupertdorey@mac.com

07781 400400

Mr Steve Park stevepark@guernsey.net

01481 247592

Mr Fergus Dunlop dunlop@guernsey.net

07781 117980

Mr Tim Revill tim.revill@budconsulting.com

07781 162852

02702 298 8304

Mr Tim Robins robins@cwgsy.net

01481 256625

Mrs Rebbeca Elliott becky.elliott@kaybooksonline.co.uk

01481 240613

Mr Chris Russell chris@tisef.com

01481 714292

Mr Wade Emmerson wade.emmerson@consultant.com

01481 234327

Mr Roy Sarre madroy@cwgsy.net

01481 263930

Ms Bella Farrell ifarrell@cwgsy.net

07781 416139

Mr Tomaz Slivnik slivnik@tomaz.name

07911 727642

Mr Bernard Flouquet bernard@flouquet.com

01481 254326

Mr Jeremy Smithies jeremy@smithies.gg

01481 246675

Mr Sean Fuller seanfuller@talk21.com

07911 718181

Mr John Stares j_stares@hotmail.com

01481 232790

Mr Julyan Gardener-Wheeler jgw@consultant.com

01481 266188

Mr Carl Symes carl@carlsymes.com

01481 724290

Mr Mike Garrett garrett@cwgsy.net

01481 726818

Ms Jenny Tasker jenny@taskeronline.com

01481 701528

Mr Mark Gill markgillfca@cwgsy.net

07781 135448

Mr David Thompson dejthompson@gmail.com

07781 100133

Mr David Gorvel davidgorvel@yahoo.co.uk

07781 165124

Mrs Gillian Tidd sassafras@guernsey.net

01481 258402

Mr Larry Granger larrygranger@cwgsy.net

01481 251168

Mr Roy Tilleard roy.tilleard@lornehouse.com

07781 162301

Ms Rosie Henderson therosebetween@gmail.com

01481 711116

Mr Jeff Vidamour jvidamour@cwgsy.net

01481 267048

Mr Frederic Hervouet fred_hervouet@hotmail.com

07781 153007

Mr Darren Vogel darren.vogel@gmail.com

07973 506398

Mr Jason Hill jasonhill@cwgsy.net

07781 137995

Mr Tony Webber anthonywebber@cwgsy.net

07781 166349

Mrs Anne Hough annehough1@gmail.com

07781 138042

Mr Graham Waddington digitop2015gw@gmail.com

07911 729326

Ms Sheila Innes sheilainnes36@gmail.com

01481 724014

Mr Hans R Wust hrw@cwgsy.net

01481 245134

Mr Mark Eban meban@spencerstuart.com

56

jankuttelwascher@yahoo.co.uk

D IRE CT ORY

A Financial Services 01481 726277 www.2mi.gg

2mi Financial Services Limited Sean Martin sean@2mi.gg

Distributors 01481 200510 www.a1.gg

A1 Distributors Ltd Sue Lesbirel orders@a1.gg

Financial Services 01481 751000 www.abnamroprivatebanking.gg

ABN Amro Guernsey Ltd Judy Snell info@gg.abnamro.com abt Alex Denoual enquiries@guernseylegal.com

Accent Language School Anna Lisa Detassis info@accent.gg Access Ltd Dan Hubert danhubert@cwgsy.net Action Coach Alan Chapman alanchapman@actioncoach.com

Legal Services 01481 724124 www.guernseylegal.com Education & Training 01481 714909 www.accent.gg Retail 07781 142888

Apollo Bllinds Chris Gregg guernsey@apollo-blinds.co.uk

Retail 01481 526526 www.apollo-blinds.co.uk/guernsey

Education & Training 01481 711703 www.actioncoach.com

Appleby Gavin Ferguson guernsey@applebyglobal.com

Legal Services 01481 755600 www.applebyglobal.com

Aquastar Ltd Geoff Wilson aquastar@guernsey.net Arborcraft Ltd Jonathan Skillett arborcraft@cwgsy.net

AFR Advocates Rachel Sutton info@afradvocates.com

Legal Services 01481 743999 www.afradvocates.com

Archivist Bryan Smitheram office@archiviststorage.com

Albecq Trust Company Limited Mik Underdown info@albecq.com

Financial Services 01481 710004 www.guernseyaccounting.com Trades 01481 265750 www.flyasg.co.uk Telecommunications 01481 520121 www.airtel-vodafone.com Financial Services 01481 724136 www.albanytrustee.com Financial Services 01481 740300 www.albecq.com

Alderney Shipping Group Distributors Bruno Kay-Mouat 01481 724810 questions@alderneyshipping.com www.alderneyshipping.com Alliance Ltd Andrew Bagot alliance@cwgsy.net Alpha Estates Ltd David Ingrouille david@alphaestates.net Alternative Solutions Limited Neil Jordan solved@asl.gg

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AP Group Ltd Andrew Cullen info@apgroupglobal.com

Travel 07839 702859 www.aerisaviation.co.uk

Albany Trustee Company Ltd Anthony Holt info@albanytrustee.com

Food & Drink 07781 143432 www.apĂŠritif.gg

ApĂŠritif James Le Gallez james@aperitif.gg

Aeris Aviation David Hayman david@aeirsaviation.co.uk

Airtel-Vodafone Ltd Peter Zunino 121@airtel-vodafone.com

Financial Services 01481 722260 www.anson-group.com

Anson Registrars Limited John Le Prevost reception@anson-group.com

Financial Services 01481 711822 www.activeoffshore.com

Aircraft Servicing (Guernsey) Ltd Mark Parr info@flyasg.co.uk

Retail 01481 253088 www.annandale.gg

Annandale Ltd Richard Ogier richardo@annandale.gg

Active Group Limited Richard Barry info@activeoffshore.com

AG Accounting Services Limited Andy Gill andygill@guernseyaccounting.com

Business Services 01481 252111 www.amalgamatedfm.com

Amalgamated Facilities Management Ltd Mark Edgar enquiries@amalgamatedfm.com

Retail 01481 246827 www.alliance.gg Property 01481 729891 www.alphaestates.net IT & Computing 01481 701234 www.asl.gg

Armstrong Continuity Limited Chris Oliver info@armstrong-continuity.com Arrowsmith Marlowe Tracy Guille tracyasmlaundry@suremail.gg Artemis Trustees Ltd Robert Sinclair info@artemisci.com Ascot Barclay Group Ltd Mike Allen info@ascotbarclay..com Atec Engineering Limited Adrian Marsh atec@cwgsy.net Atlantis Marine Ltd Patrick Wheeler info@atlantismarine.biz Avant Garden Nick Martel nick@avantgardenguernsey.com

Marine 01481 244550 www.aquastar.gg Home & Garden 01481 265296

Business Services 01481 251484 www.archiviststorage.com Consultants 01481 251683 www.armstrong-continuty.com Cleaners 01481 247633 www.angoragroup.co.uk Financial Services 01481 729466 www.artemisci.com Security 07839 700009 www.ascotbarclay.com Trades 01481 244977 Marine 01481 258514 www.atlantismarine.biz Retail 01481 246611 www.avantgardenguernsey.com

Avenue Clinic Dimi Argyros admin@avenueclinic.co.uk

Health & Beauty 01481 728798 www.avenueclinic.co.uk

AWS Design & Sign Group Steve Free awsgroup@cwgsy.net

Advertising & Marketing 01481 728283

57

Black Vanilla Jade Isabelle hello@black-vanilla.gg Blanchard Building Supplies James Roberts jamesr@blanchard-ald.com

B B&Q (Retail) Ltd Retail Grant MacGregor 01481 713005 GSY766.DutyManager@b-and-q.co.uk www.diy.com/store.guernsey/BQ_GSY766 Babbé Simon Howitt mail@babbelegal.com Babbé McCathie Don Babbé admin@bmlgsy.com BachmannHR Group Nathalie Langmead bmpsl@bachmanngroup.com Bailiwick Estates Sonia Taylor sonia@bailiwickestates.com

Legal Services 01481 713371 www.babbelegal.com Civil and Structural Engineers 01481 714344 www.bmlgsy.com Recruitment, HR & Payroll 01481 731059 www.bachmannhr.com Property 01481 714243 www.marketplaceguernsey.co.uk

Bailiwick Of Guernsey Guild of Accredited Guides Leisure Carla Bauer 01481 723276 carla.bauer@cwgsy.net www.guernseyguidedtours.com Bank Of Cyprus (CI) Ltd Andrew Dempster info@gg.bankofcyprus.com Barclays Bank plc (Guernsey branch) Justine Gaudion justine.gaudion@barclayswealth.com Barras Car Centre Ltd Martyn Torode martyn@barrascarcentre.co.uk Baudains Trade Supplies (BTS) Peter Baudains sales@btsgsy.com

Financial Services 01481 716026 Financial Services 01481 755314 www.barclayswealtcom Motoring & Biking 01481 249915 www.barrascarcentre.co.uk Retail 01481 248822 www.btsgsy.com

BCP CI Limited Simon Golland info@bcpci.com

Business Services 01481 241200 www.bcpci.com

BDO Limited Fiona McKane mail@bdo.gg

Financial Services 01481 724561 www.bdo.gg

Beckfords Funeral Services Ltd Jane Duquemin

enquiries@beckfords.com

Bedell Cristin Mark Helyar annie.zunino@bedellgroup.com Bella Luce Hotel & Spa Luke Wheadon wakeup@bellalucehotel.com Best Books Ltd Colin Langlois admin@bestbooks.gg Betley Whitehorne Image Chris Betley guernsey@wearebwi.com

Funeral Services & Monumental Works

01481 264202

www.beckfords.com Legal Services 01481 812812 www.bedellgroup.com Hotels, Guest Houses & B&Bs 01481 238764 www.bellalucehotel.com Financial Services 01481 253332 www.bestbooks.gg Advertising & Marketing 01481 723456 www.wearebwi.com

Betway Ltd Guernsey Branch Bridget Jennings guernsey@betway.com

Leisure 01481 746411 www.betway.com

BIS Operations Ltd Richard Hamilton info@bis.gg

Business Services 07781 133040 www.bosl.gg

Black Horse Offshore Ltd Phillip Le Cheminant phillip.lecheminant@blackhorse.co.uk

Financial Services 01481 710411

58

Blenheim Group Alasdair Milroy info@blenheimgroup.com Bleu IT Consultants Limited Matt Le Huray info@bleuit.com Blue Diamond Ltd Alan Roper alan@bluediamond.gg Boatworks+ Mark Nightingale info@boatworksguernsey.com Bonsai Group Mathew Rolfe info@bonsaigroup.gg Books & Company Ltd John Merrien enquiries@booksandcompany.gg Bordage Monumental Works Ltd Martyn Renouf Boulangerie Victor Hugo Reda Karim boulangerievh@cwgsy.net BPP Professional Education Sarah Colley guernseyinfo@bpp.com

PR / Media / Event & Venue Services 01481 729229 www.black-vanilla.gg Retail 01481 822722 www.fortismerchants.co.uk Financial Services 01481 715200 www.blenheimgroup.com IT & Computing 01481 746770 www.bleuit.com Retail 01481 210280 www.bluediamond.gg Marine 01481 726071 www.boatworksguernsey.com Home & Garden 01481 200011 www.bonsaigroup.gg Financial Services 01481 726655 www.booksandcompany.gg Funeral Services & Monumental Works 01481 721415 Food & Drink 01481 714714 www.boulangerie.gg Education & Training 01481 266176 www.bpp.com/guernsey

Brehon Ltd Sarah Hancock accountants@brehon.co.uk

Financial Services 01481 233009 www.brehon.co.uk

Bridge Dental Clinic Anne Jenkins reception@bridgedental.gg

Health & Beauty 01481 245357 www.bridgedental.gg

Bridgewater Limited Barry Le Pelley admin@bridgewater.co.gg Brittain Hadley Partnership Graham Hollingsworth guernsey@bhg.eu.com

Financial Services 01481 722221 www.bridgewater.co.gg Architects & Surveyors 01481 713573 www.brittain-hadley.com

Brooks Macdonald Jayne Warren guernsey@brooksmacdonald.com

Financial Services 01481 815555 www.brooksmacdonald.com

Browns Advocates Adrian Brown enquiries@brownsadvocates.com

Legal Services 01481 740002 www.brownsadvocates.com

BSG Resources Ltd Peter Driver info@bsgresources.gg Bumblebee Marine Dan Meinke skipper@bumblebee.gg Busy Guernsey Bee, The Mark Smith Mark@thebusyguernseybee.com Butterfield Bank (Guernsey) Ltd Richard Saunders guernsey@butterfieldgroup.com BWCI Group Stephen Ainsworth mail@bwcigroup.com

Trades 01481 812000 www.bsgresources.com Leisure 01481 720200 www.bumblebee.gg Business Services 07839 264819 www.thebusyguernseybee.com Financial Services 01481 711521 www.gg.butterfieldgroup.com Financial Services 01481 728432 www.bwcigroup.com

Retail 01481 723871 www.channelteddy.co.uk

Channel Island Toys Andrew Deane sales@channel-teddy.co.uk

C C5 Alliance Limited Marc LainĂŠ enquiries@c5alliance.com Calligo Limited Andrew Wicks info@calligo.net Cambridge Park Capital David McGreevy info@cambridgeparkcapital.gg Canaccord Genuity Wealth Management Andy Finch cgwm_offshore@canaccord.com Capelles Building Stores Limited Andy Le Flem sales@capelles.co.uk Cardiac Action Group Gerry Le Roy info@cag.org.gg

IT & Computing 01481 722575 www.c5alliance.com IT & Computing 03301 242090 www.calligo.net Financial Services 0203 474 0400 www.cambridgeparkcapital.gg Financial Servces 01481 733900 www.canaccordgenuity.com Retail 01481 245897 www.capelles.co.uk Charity 07781 129539 www.cag.org.gg

Careers Events Limited Anthony Reynolds info@careersevents.co.uk

Education & Training 01481 727100 www.careersevents.co.uk

Careers Guernsey Sarah Stonebridge careers@education.gov.gg

Education & Training 01481 733044 www.careers.gg

Carey Group Tim Bush info@careygroup.gg

Financial Services 01481 737203 www.careygroup.gg

Carey Olsen Charlotte Barnes charlotte.barnes@careyolsen.com Catherine Best Paul Freeman sales@catherinebest.com Cazenove Capital Management Julian Winser julian.winser@cazenovecapital.com

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CBL Consulting Nick Barton guernsey@cblconsulting.co.uk

Consultants 01481 244433 www.cblconsulting.co.uk

CBO Projects Philip Smith philip.smith@cboprojects.com

Consultants 07781 128208 www.cboprojects.com

CCD Chartered Architects Limited Andrew Dyke mail@ccd-architects.com Celaro Allison Forman celaro@cwgsy.net Centillion Consulting Jo Carre jo@centillionconsulting.com Chain Limited, The Carl Ceillam info@chainci.com Channel Design Consultants Bob Farrell bfarrell@cdc.gg Channel Island Ceramics John Litchfield

mail@channelislandceramics.com

Distributors 01534 825611 www.channelislandlines.com

Channel Island Lines Nigel Parry nigel.parry@channelislandlines.com

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Channel Islands Competition and Regulatory Authorites Jill Perkins info@cicra.gg

Utilities Regulator 01481 711120 www.cicra.gg

Loss Adjusters 01481 722533 www.ciadjusters.com

Channel Islands Adjusters Limited Julie-anne Headington julie-anne@ciadjusters.com Channel Islands Co-operative Society Ltd Colin Macleod customer.relations@channelislands.coop

Retail 01534 879822 www.channelislands.coop Distributors 01481 201430 www.channelisland.lines.com

Channel Island Lines Nigel Parry hello@channelislandlines.com Channel Islands Motor Factors Ltd Nigel Robert nigel.robert@cimotorfactors.com

Motoring & Biking 01481 248411

Channel Islands Securities Exchange Mark Olliphant mark.olliphant@cisx.com

Financial Services 01481 753000 www.cisx.com

Channel Islands Training & Development Ltd Stephanie Bass mail@citd.co.uk

Education & Training 01534 737701 www@citd.co.uk

Channel Welders Retail Toni Clayton 01481 246262 enquiries@channelwelders.gg www.channelwelders.gg Property 01481 244544 www.chateaux.gg

Chateaux Estate Agency Ltd David Corson info@chateaux.gg Cherry Godfrey Martyn Tanguy admin@cherrygodfrey.com

Insurance Providers / Financial Services 01481 711666 www.cherrygodfrey.com

Chescoe Chartered Surveyors & Architects Architects & Surveyors Nigel Chescoe 01481 713137 nchescoe2@icloud.com www.chescoecharteredsurveyors.com Christies Group, The Christophe Gaultier manager@christies.gg CI Lighting Ltd Roy Rogers cilighting@cwgsy.net CIA Limited Nick England info@cia.gg CIPD Guernsey Branch Vanessa Harvey guernsey@cipdbbranch.co.uk Claire Boscq-Scott The Busy Queen Bee Claire Boscq-Scott

contact@thebusyqueenbee.com Clegg Gifford & Co Ltd Cilla Thompson office@cgguernsey.com Cleland & Co Limited Harry Dick-Cleland info@cleland.gg Climate Controls Ltd B H Bisson mail@climate-controls.com Clos De Vaul Creux Leigh Gibbins eng@closdevaulcreux.co.uk Cogent Limited Nick Ferris mail@cogentlimited.com

Food & Drink 01481 726624 www.christies.gg Retail 01481 728911 Financial Services 01481 725020 www.cia.gg Charity 07781 193697 www.cipd.co.uk Business Services 07797 828950 www.thebusyqueenbee.com Insurance Providers 01481 728987 www.cglloyds.co.uk Financial Services 01481 740205 www.cleland.gg Agriculture & Hortliculture 01481 263860 www.climate-controls.com Hotels, Guest Houses & B&Bs 01481 832527 www.closdevaulcreux.co.uk Financial Services 01481 706780 www.cogentlimited.com

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Collaborate Communications Trish Grover trish@collaboratecommunications.com

Advertising & Marketing 01481 715222 www.collaboratecommunications.com Legal Services 01481 723191 www.collascrill.com

Collas Crill Iain Beresford guernsey@collascrill.com Collenette Jones Limited Gareth Nicolle mail@cjco.gg

Financial Services 01481 246324 www.cjco.gg

Comprop Steve Marie enquiries@compropci.com

Property 01534 631409 www.compropi.com

Condor Ferries Russell Kew reservations@condorferries.com Consult & Build Limited Tim Guilbert tcg@cwgsy.net Cooper Brouard Estate Agents Ltd Matt Brouard enq@cooperbrouard.com Coppolo & Coyde Jonathan Coyde info@copcoy.com Cranfords Estate Agents Ltd Dominic Bacon sales@cranfords.co.uk Cream Services Guernsey Ltd Pieter Kluyver p.kluyver@guernsey-butter.com Creaseys and Son Ltd Anthony Creasey anthony.creasey@creaseys.com Create Limited James Barker info@create-architecture.com

Travel 01481 729666 www.condorferries.com Trades 07781 148741 www.propertyplus.gg Property 01481 236039 www.cooperbrouard.com Health & Safety Specialists 01481 247248 www.copcoy.com Property 01481 243878 www.cranfords.co.uk Distributors 01481 751000 www.guernsey-butter.com Retail 01481 720203 www.creaseys.com Architects & Surveyors 01481 259333 www.create-architecture.com

Credit Suisse (Channel Islands) Ltd Peter Webber guernsey.location@credit-suisse.com

Financial Services 01481 719000 www.credit-suisse.com

Credit Suisse Trust AG Anne Bigeard guernsey.location@credit-suisse.com

Financial Services 01481 719100 www.credit-suisse.com

Criteria Wealth Management Ltd Mark Penney info@criteriawm.com Crowd Media Jo Porritt hello@crowdmedia.co.uk Crowd Training Academy Jo Porritt hello@crowdtraining.me CT Plus Lee Murphy guernsey@htcgroup.org

Financial Services 01481 726375 www.criteriawm.com Advertising & Marketing 01481 721632 www.crowdmedia.co.uk Education & Training 01481 721632 www.crowdtraining.me Travel 01481 700456 www.buses.gg

D D.D.S. Archive Storage Ltd J Kempson ddsarchive@cwgsy.net Da Nello Ltd Nello Ciotti danello@cwgsy.net

Food & Drink 01481 721552 www.danello.gg

David Jackson Accountant and Financial Manager Financial Services David Jackson 07781 105457 davidjackson@cwgsy.net www.guernseyfinancialmanager.com de garis accounting Diane de garis diane@degaris.gg De Jersey, B R French Polisher B De Jersey bdejersey@cwgsy.net Deloitte LLP John Clacy jclacy@deloitte.co.uk Deutsche Bank International Limited Michael McKay michael.mckay@db.com

Financial Services 01481 254748 www.degaris.gg Home & Garden 01481 247356 Financial Services 01481 724011 www.deloitte.co.uk Financial Services 01481 702000 www.db-ci.com

Delta Training & Consultancy Education & Training Dawn Bagnall 07839 123011 info@guernseyfirstaid.com www.guernseyfirstaid.com Digimap Ltd Colin Le Conte admin@digimap.gg Digital Greenhouse Keith Wilen info@digitalgreenhouse.gg Dixcart Trust Corp Ltd John Nelson advice.guernsey@dixcart.com Dominion Fund Management Limited Tim Nelson investorservices@dominion-funds.com Donkeylogic Limited Justin Guilbert iinfo@donkeylogic.com Dorey Financial Modelling Martyn Dorey martyn.dorey@doreyltd.com Dorey Lyle & Ashman Ltd Adrian Ashman home@dla.gg Doyle Motors Ltd Pierre Payne pierre@doylemotors.co.uk Duke Of Normandie Hotel Alan Sillett enquiries@dukeofnormandie.com DPS Global Healthcare Recruitment Roger Seaforth info@dpsglobalrecruitment.com Duke of Richmond Hotel, The Lukas Laubscher reservations@dukeofrichmond.com

60

Business Services 01481 740214

Mapping 01481 700321 www.digimap.gg IT & Computing 01481 701010 www.digitalgreenhouse.gg Financial Services 01481 723996 www.dixcart.com Financial Services 01481 734342 www.dominion-funds.com IT & Computing 01481 252222 www.donkeylogic.com Financial Services 01481 729044 www.doreyltd.com Trades 01481 258123 www.dla.gg Motoring & Biking 01481 724025 www.doylemotors.co.uk Hotels, Guest Houses & B&Bs 01481 721431 www.dukeofnormandie.com Recruitment, HR & Payroll 01481 255588 www.dpsglobalrecruitment.com Hotels, Guest Houses & B&Bs 01481 726221 www.dukeofrichmond.com

Dunnell Robertson Partnership Mitchel Sneddon contact@drp.co.gg

Architects & Surveyos 01481 72773 www.drp.co.gg

DW Arundell and Co Ltd Penny Wilson dwa@dwaflooring.com

Retail 01481 246844 www.dwaflooring.com

Financial Services 01481 234200 www.firstnames.com/locations/guernsey

First Names Group David Preston guernsey@firstnames.com

E

Advertising & Marketing 01481 231555 www.fitzgeralds.co.gg

Fitzgeralds Photographic Services John Fitzgerald john@fitzgeralds.co.gg Financial Services 01481 722322 www.eisturdza.com

E.I. Sturdza Strategic Management Limited Adam Turberville info@eisturdza.com East Harbour Associates Ltd Jonathan Guillemet info@east-harbour.com

Consultants 01481 712826 www.east-harbour.com

Eaton Place Investments Ltd Ondrej Faborsky centrumgsy@aol.com

Financial Services 01481 721069

Fleur du Jardin, Hotel Ian Walker info@fleurdujardin.com

Food & Drink 01481 257996 www.fleurdujardin.com Financial Services 01481 748106 www.fnbci.co.uk

FNB Channel Islands Roy Richards info@fncci.co.uk

Recruitment, HR & Payroll 01481 728824 www.focushrs.com

Focus Group Katie Bellingham info@focushrs.com

Retail 01481 238395

Ec events Julie Settle admin@ec-jersey.com

Event & Venue Services 01534 484234 www.ec-jersey.com

Forest Stores Ltd Keith Bienvenu foreststores@cwgsy.net

Ecoscreed (CI) Limited Andy Allen info@ecoscreedci.com

Trades 07781 457217 www.ecoscreedci.com

Fort Grey Consulting Limited Daniel de Lisle daniel.delisle@fortgreyconsulting.com

Financial Services 01481 711144 www.thefortgroup.com

EFG Private Bank Channel Islands Limited Peter Daniels info@efgci.com

Financial Services 01481 723432 www.efginternational.com

Fort Group, The Jos Ensink info@thefortgroup.com

ELM Compliance Consultants Limited Emma Mauger emma@elmcompliance.com

Financial Services 07781 109289 www.elmcompliance.com

Fractional Ownership Consultancy Limited, The Nick Hannah info@fractional.net

Business Services 07911 746163 www.eposci.com

ePoS CI Limited Steve Crouch info@eposci.com

Consultants 01481 725770 www.estibuild.co.uk

Estibuild Limited Stephen Hargreaves info@estibuild.co.uk

Property 01481 730702 www.fullergroup.co.uk

Fuller Group Ltd Alex Fuller contact@fullergroup.co.uk

Financial Services 01481 717400 www.ey.com/channel_islands

Fumoto Engineering of Europe Ltd Richard Flemming sales@fumoto-valve.com

Evans & Co Brian Evans info@evansofficeinteriors.com

Business Services 01481 253277 www.evansofficeinteriors.com

Fusion Systems Ltd Paul Briggs enquiry@fusion-systems.com

Trades 01481 716987 www.fumotousa.com IT & Computing 01481 721031 www.fusion-systems.com

Financial Services 01481 240899 www.evansbond.com

Evans Bond Ltd Jon Bond Jon@evansbond.com

Travel 07781 155545 www.executivecarsguernsey.com

Executive Car Services Ltd Andy Ogier executivecars@cwgsy.net

G

F

g2a Architecture Laura Priaulx hello@g2a.gg Architects & Surveyors 01481 728020 www.falla.co

Falla Associates International Ltd David Falla guernsey@falla.com Ferryspeed (Guernsey) Ltd Martyn Langlois sales@ferryspeed.com Finigan & Gibson Dave Finnigan FirstAid.gg John Atkins contact@firstaid.gg

Property 01481 747804 www.fractional.net Distributors 01481 200800 www.fsci.co.uk

Fuel Supplies (C.I.) Ltd Jennie Hamilton enquiries@fsci.co.uk

EY Mike Bane eyguernsey@uk.ey.com

Consultants 07781 439746 www.fortgreyconsulting.com

Firstcall Recruitment Ltd Tina Quertier

info@firstcall.co.gg

Architects & Surveyors 01481 237360 www.g2a.gg

G4S Secure Solutions Deanne Le Gresley enquiries@gg.g4s.com

Business Services 01481 265133 www.g4s.gg

Distributors 01481 249094 www.ferryspeed.com

Galaxy CI Computer Brokers Ltd Stuart Moseley info@galaxyci.com

IT & Computing 01481 740022 www.galaxyci.com

Trades 01481 247290

Garenne Construction Group Ltd Richard Jones enquiries@garenne.gg

Trades 01481 254262 www.garenne.gg

Education & Training 01481 266799 www.firstaid.gg Recruitment, HR & Payroll 01481 714634 www.firstcall.co.gg

Generali Worldwide Insurance Company Ian Robinson enquiries@generali-guernsey.com

Insurance Providers 01481 715400 www.generali-worldwide.com

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Geomarine Limited Ian Gilmour enquiries@geomarine.gg

Trades 01481 201015 www.geomarine.gg

Charity 01481 247999

Guernsey Employment Trust Nicola Loanou-Droushiotis Nicola.Ioannou.D@get.org.gg Housing

Giroscope Limited Joanne Robilliard info@giroscope.gg

Recruitment, HR & Payroll 01481 729020 www.giroscope.gg

Guernsey Housing Association Steve Williams ghaenquiries@gha.gg

Gower Financial Services Rob Boyd theansweris@gowerfinancial.com

Financial Services 01481 700155 www.gowerfincancial.com

Guernsey Mind Emily Litten nicky.lenoury@guernseymind.org.gg

Granite Le Pelley Ltd Phil Le Roy enquiries@granitelepelley.gg

Financial Services 01481 753400 www.gt-ci.com

Grant Thornton Ltd David Spring info@gt-ci.com

Renewable Energy 01481 727388 www.greenacorn.gg

Green Acorn Ltd Keith Hounsell info@greenacorn.gg

Consultants 07781 137918 www.greenlightci.com

Greenlight Ltd Alan Chapman alan.chapman@greenlightci.com

Gardeners & Landscapers / Retail 01481 235936 www.gff.gg

GFF Guernsey Greg Forino gregforino@gff.gg

Not for Profit 01481 723100 www.gan.org.gg

Guernsey Art Network Viv Ferneyhough vivrexferneyhough@hotmail.com GTA University Centre Simon Le Tocq

admin@gta.gg

Guernsey Auto & Electrical Supply Co. Ltd Philip Sandwith info@guernseyauto.gg

Guernsey Botanical Trust Hugh Johnson guides@guernseywalledgarden.org.gg Guernsey College of Further Education Louise Misselke college@gcfe.net

Guernsey Event Company Ltd, The Alex Bridle info@eventguernsey.com Guernsey Event Medical Services Ltd John Atkins contact@gems.gg

62

Education & Training 01481 737500 www.guernseycollege.ac.gg

Retail 01481 724001

Guernsey Photographics Ltd Tim Harland arcade@guernseycomputers.com

Guernsey Press Company Ltd, The J Marquand

newsroom@guernsey-press.com

Publishers 01481 240240 www.guernsey-press.com Recycling 01481 245402 www.guernseyrecycling.co.uk

Guernsey Recycling Ltd Alan Crowe guernseyrecycling@cwgsy.net Guernsey Registry Alan Bougourd enquiries@guernseyregistry.com

Distributors 01481 711720 www.guernseypost.com

Business Services 01481 743800 www.guernseyregistry.com

Guernsey Sands (Stillbirth & Neonatal Death Society) Charity Rob Jones 07781 103435 guernseysands@gmail.com www.guernseysands.org.gg Guernsey Self Store Ray Blakely space@guernseyselfstore.com Guernsey Sheet Metal Co (1993) Ltd Adrian Vaudin gsmco@cwgsy.net Guille-Alles Library Laura Milligan ga@library.gg

Archive & Storage 01481 700077 www.guernseyselfstore.com Trades 01481 723617 Education & Training 01481 720392 www.library.gg

Distributors 01481 200700 www.electricity.gg

Guernsey Electricity Ltd Alan Bates admin@electricity.gg

Guernsey Gas Ann Cox jsd@i-e-g.com

Charity 01481 713961 www.guernseywalledgarden.org.gg

Retail 01481 266404 www.guernseypearl.co.uk

Guernsey Pearl Ltd Andy Ison andyison@hotmail.com

Charity 07781 467316 www.disabilityalliance.org.gg

Guernsey Disability Alliance Karen Blanchford info@disabilityalliance.org.gg

Guernsey Freight Services Ltd Gary Robilliard info@guernseyfreight.com

Motoring & Biking 01481 726644 www.guernseyauto.gg

Not For Profit 01481 700567 www.guernseypaconnect.com

Guernsey PA Connect Donna Olliver guernseypaconnect@suremail.com

Guernsey Post Bethan Griffiths

custserv@guernseypost.com

Charity 01481 722959 www.guernseymind.org.gg

Food & Drink 01481 237777 www.guernseydairy.com

Guernsey Dairy Andrew Tabel admin@guernseydairy.com

Guernsey Flowers Ltd Bridget Foss info@sendabunch.co.uk

Education & Training 01481 721555 www.gta.gg

Retail 01481 723036

Guernsey Beds & Bedding Peter de Laune sales@guernseybedding.co.uk

Guernsey Finance Dominic Wheatley info@guernseyfinance.com

Trades 01481 257610 www.granitelepelley.gg

01481 245530 www.gha.gg

Event & Venue Services 01481 728686 www.eventguernsey.com Event & Venue Services 01481 266799 www.gems.gg Financial Services 01481 720071 www.guernseyfinance.com Retail 01481 251929 www.sendabunch.co.uk Distributors 01481 238180 Distributors 01481 724811 www.gsygas.com

H Hamilton Brooke June Ozanne post@hamiltonbrooke.com Harbour Trustees Ltd Sally Wilkinson mail@harbour.co.gg Haskins Legal Felicity Haskins info@haskinslegal.com Hassell Blampied Associates Lesley Harrison enquiries@hassellblampied.com

Advertising & Marketing 01481 714437 www.hamiltonbrooke.com Financial Services 01481 704800 www.harbour.co.gg Legal Services 01481 721316 www.haskinslegal.com Recruitment, HR & Payroll 01534 750106 www.hassellblampied.com

Headway Guernsey LBG Philippa Stahelin fundraising@headwayguernsey.org.gg

Health and Beauty 01481 707470 www.healthtravel.org

Health Information Guernsey Wendy Beaven info@healthtravel.org Healthspan Limited Ann Outram headoffice@healthspan.co.uk

Heimdallr Solutions Ltd Jim Ponsonby info@heimdallrsolutionsltd.com Henderson Green Richard Spinney richard@hgp-guernsey.com

Retail 01481 711321 www.healthspan.co.uk Education and Training 07837 936754 www.heimdallrsolutionsltd.com Trades 01481 729967 www.hendersongreen.co.uk Financial Services 01481 716000 www.heritage.co.gg

Heritage Group Ltd Kevin Roberts info@heritage.co.gg Heritage Insurance Brokers Ltd Gordon Snell info@heritage.co.gg HFL Limited Nigel Westgarth admin@hfl.co.gg

Charity 01481 265623 www.headwayguernsey.com

Holeshot Ltd Marc Maubec holeshot@cwgsy.net HSBC Bank Plc Kieran Rose kieran.s.rose@hsbc.com HSBC Private Bank (CI) Ltd Ian Richardson ian.f.richardson@hsbcpb.com HSSD Occupational Health Service Ann Finnerty ann.finnerty@ gov.gg Hunt Brewin Peter Brewin peter@huntbrewin.com HVC Mark Farey info@hvc.gg

Insurance Providers 01481 740000 www.heritageinsurance.gg Financial Services 01481 722066 www.hfl.co.gg Retail 01481 721313 www.holeshot-fashion.com Financial Services 01481 717705 www.hsbc.co.uk Financial Services 01481 759000 www.hsbcprivatebank.com Health & Beauty 01481 707411 www.gov.gg/occupationalhealth Architects & Surveyors 01481 728236 www.huntbrewin.com Trades 01481 700275 www.hvc.gg

Hotels, Guest Houses & B&Bs 01481 237491 www.selfcatering.co.gg

Ilex Lodge Ltd Sandra Berry reservations@selfcatering.co.gg

Manufacturers 01481 722787 www.igcmaf.eu

Immuno Biotech Ltd David Noakes info@gcmaf.eu

Advertising & Marketing 01481 740073 www.indulgemedia.com

Indulge Media Ltd Russell Isabelle hello@indulgemedia.com

Insurance Corporation of the Channel Islands Ltd Insurance Providers Mandy Hunt 01481 713322 icci@insurancecorporation.com www.insurancecorporation.com Consultants 01481 242700 www.integrated-skills.com

Integrated Skills (Guernsey) Ltd Matthew Polson info@integrated-skills.com

Distributors 01481 715634 www.i-e-g.com

International Energy Group Tony Nicholls energy@i-e-g.com

Financial Services 01481 211000 www.intertrustgroup.com

Intertrust Group Paul Schreibke guernsey@intertrustgroup.com

Travel 01481 700066 www.intransit.gg

Intransit Limited Lauren Le Feuvre info@intransit.gg

Financial Services 01481 706483 www.investec-ci.com

Investec Kay Parnwell kay.parnwell@investec-ci.com Investec Asset Management Jeanette Winfindale

offshore.investor@investecmail.com

Financial Services 01481 709847 www.investecassetmanagement.com Financial Services 01481 713843 www.ipes.com

Ipes Andrew Whittaker andrew.whittaker@ipes.com

Screenprinters 07781 464586 www.irisanddora.co.uk

Iris and Dora Denyse McGahy studio@irisanddora.co.uk Iris Freight CI David Nuth david@irisfreightci.com

Shippers 07797 728316 www.irisfreightci.com

Island Coachways Ltd Hannah Beacom admin@icw.gg

Travel 01481 720210 www.icw.gg

Island Electrics Ltd Richard Cowling island.electrics@cwgsy.net

Trades 01481 263598

Island FM Mike Huston info@islandfm.com

Media / Advertising & Marketing 01481 242000 www.islandfm.com

Island Lock & Safe Co Guernsey Ltd Security Trevor Mahy 01481 714050 enquiries@ilsg.co.uk www.ilsg.co.uk Marine 01481 249294 www.islandmarinecraft.co.uk

Island Marine Craft Ltd Ian Moxon islandmarine@cwgsy.net Island Mums Sasha Kazantseva info@islandmums.com

I IAM Advisory Michael Strachan michael.strachan@iamadvisory.com Ian Brown’s Cycle Shop Ian Brown reservations@selfcatering.co.gg Ideal Furnishings Ltd Steve Argo sales@idealfurnishings.co.uk

Media / Advertising & Marketing 07839 198302 www.islandmums.com

Island Posture Centre Richie McCurdy info@islandposturecentre.com Financial Services 01481 716575 www.iamadvisory.com Retail 01481 721581 www.selfcatering.co.gg

Island Waste Ltd (Skips R Us/Circuit Skips/Rf Mills) Dan Hubert recycle@islandwaste.gg Islands Peter Rowe insure@islandinsurance.gg

Health & Safety Specialists 07781 146007 www.islandposturecentre.com Trades 01481 235762 www.islandwaste.gg Insurance Providers 01481 710731 www.islandsinsurance.gg

Retail 01481 720121 www.idealfurnishings.co.uk

63

Shippers 01481 724059 www.sarkshippingcompany.com

Isle of Sark Shipping Company Sarah Masterton info@sarkshipping.gg

Recruitment, HR & Payroll 01481 722817 www.itchyfeet.gg

Itchyfeet Recruitment Agency Jodie Baker team@itchyfeet.gg

J Retail 01481 725991 www.jkblinds.com

JK Window Blinds Kevin Philp info@jkblinds.com

Telecommunications 01481 888134 www.jtglobal.com

JT Paul D Taylor pauldtaylor@jtglobal.com

Motoring & Biking 01481 235441 www.jacksonsci.com

Jacksons (CI) Ltd Onno Termeulen info@jacksons.gg

Architects & Surveyors 01481 728886 www.jamiefallaarchitecture.com

Jamie Falla Architecture Jamie Falla studio@jamiefalla.com Johansen Executive Coaching Cato Johansen cato@johansenexecutivecoaching.com

Event & Venue Services 01481 727117 www.joys.com

Joy’s Production Services Ltd Peter Joy info@joys.com

Financial Services 01481 726618 www.juliusbaer.com

Julius Baer & Co Ltd Tony Crawley tony.crawley@juliusbaer.com

Manufacturing 01481 246861 Financial Services 01481 253050 www.kempletissier.com

Kemp Le Tissier Limited Angus Kemp info@kempletissier.com Kingdom Architects + Planners David Kingdom kingdom@kingdomarchitecture.com

KYCme (Guernsey) Ltd Dominique Carpentier dominique@kycme.com

Hotels, Guest Houses & B&Bs 01481 710331 www.lacollinette.com

La Fregate Hotel Simon Dufty enquiries@lafregatehotel.com

Hotels, Guest Houses & B&Bs 01481 724624 www.lafregatehotel.com

La Pointe Farm Apartments Kevin Gallichan lapointefarm@guernsey.net

Hotels, Guest Houses & B&Bs 01481 267169 www.lapointefarm.com

La Villette Hotel & Leisure Club Graham Power reservations@lavillettehotel.co.uk

Hotels, Guest Houses & B&Bs 01481 235292 www.lavillettehotel.co.uk

Larbalestier Opticians Simon Larbalestier hello@opticians.gg

Health & Beauty 01481 710781 www.opticians.gg

Law At Work Kelly Flageul admin@lawatworkci.com

Recruitment, HR & Payroll / Health & Safety Specialists 01481 727155 www.lawatworkci.com

Le Coin Trophies Steven Le Prevost info@lecointrophies.co.uk

Retail 01481 713277 www.lecointrophies.co.uk

Le Friquet Garden Centre Retail James Robin 01481 259220 manager@lefriquetgardencentre.gg www.bluediamond.gg/le-friquet-garden-centre.gg Motoring & Biking 01481 264811 www.lemontsaint.co.uk

Le Mont Saint Garage David Beausire dave@lemontsaint.co.uk Le Nautique Restaurant GĂźnter Botzenhardt lenautiquerestaurant@msn.com

Recruitment, HR & Payroll 01481 711188 www.leapfrogjobs.com Education and Training 01481 246973 www.learningclubs.com

Learning Clubs Carol Railton c_railton@yahoo.com

Education & Training 01481 730598 www.thelearningcompany.gg

Learning Company, The Annette Search phil.eyre@tlc.wgg

Architects & Surveyors 01481 723658 www.kindomarchitecture.com

Les Buttes Holiday Cottages Martin Ozanne info@lesbuttes.com

Hotels, Guest Houses & B&Bs 01481 266363 www.lesbuttes.com

Financial Services 01481 721000 www.kpmg.com/channelislands

Les Cocquerels Guest House R Pipet pipet.family@hotmail.co.uk

Hotels, Guest Houses & B&Bs 01481 254468 www.visitguernsey.com/accommodation#2005

Financial Services 01481 711211 www.krys-global.com Financial Services 07911 728250 www.kycme.com

Event & Venue Services 01481 727793 www.lescotils.com

Les Cotils Fiona Naftel reception@lescotils.com

Les Granges de Fleurs Holiday Apartments Hotels, Guest Houses & B&Bs Michael de Garis 01481 256879 lesgrangesdesfleurs@cwgsy.net www.grangesdesfleurs.com Hotels, Guest Houses & B&Bs 01481 263262 www.visitguernsey.com/accomodation#2005

Les Merriennes Self Catering S Paine paine@cwgsy.net Les Vaugrats Campsite J Laine enquiries@vaugratcampsite.com

64

Food & Drink 01481 721714 www.lenautiquerestaurant.co.uk

Leapfrog Recruitment Consultants Chris Gnapp jobs@leapfrogjobs.com

K De P Glass Ltd Alan Tacon alant@kdep-glass.com

KRyS Global Caroline Malloy admin@krys-global.com

La Collinette Hotel Ltd Andrew Chambers reservations@lacollinette.com

Le Page, Robert W. Architects & Chartered Surveyors Architects & Surveyors Robert Le Page 01481 725239 architect@rwlp.co.gg www.rwlp.co.gg

K

KPMG Channel Islands Neale Jehan njehan@kpmg.com

Education & Training 01481 736215 www.johansenexecutivecoaching.com

L

Leisure 01481 257468 www.vaugratcampsite.com

Food & Drink 01534 764000 www.liberationgroup.com

Liberation Group, The Mark Crowther info@liberationgroup.com Liberation Management Ltd David Rowlinson info@liberation.gg

Financial Services, 01481 740145 www.liberation.gg

Lince Salisbury Matt Godfrey mgodfrey@lince-salisbury.com

Business Services 01481 735000 www.lince-salisbury.com

Lindum Consult Andrew Morley lindumconsult@gmail.com

Architects and Surveyors 01481 264526

Links Communications Richard Bird links@guernseynet

Telecommunications 01481 248360 www.linkslocator.co.uk

Liquid Katrina Bray katrina@weareliquid.com

Advertising & Marketing 01481 728841 www.weareliquid.com

Livingroom Estate Agents Richard Hardie info@livingroom.gg Lloyds Bank International Limited Mike Starkey mike.starkey@lloydsbankinternational.com

Property 01481 233008 www.livingroom.gg Financial Services 0845 7309373 www.lloydsbankinternational.com

Logicalis Guernsey Limited Rene Brun solutions@gg.logicalis.com

IT & Computing 01481 737000 www.gg.logicalis.com

Long Port Properties Ltd Charles Billson steve.brehaut@long-port.com

Property 01481 728721 www.long-port.com

Louvre Group Derek Baudins guernsey@louvregroup.com

Financial Services 01481 727249 www.louvregroup.com

Lovell Ozanne & Partners Ltd Andrew Ozanne admin@lovellozanne.com

Architects & Surveyors 01481 235397 www.lovellozanne.com Advertising & Marketing 01481 750490 www.lrd-thebigidea.com

LRD - The Big Idea Jim Delbridge jim@lrd-thebigidea.com

Advertising & Marketing 01481 237723 www.lucid.gg

LUCID Emma Mauger emma@belucid.gg

M

Martyn Guille Silversmiths and Fine Jewellers Martyn Guille info@channelsiandsilver.com

Financial Services 07911 717755 www.madihan.com Leisure 01481 266366 www.themallardcomplex.com

Mallard Cinema, The David Brown info@mallardcinema.co.uk

Retail 01481 723621 www.mappinandwebb.com/store-finder/Guernsey/433

Marine & General Engineers Ltd David Coleman gcc@mge.gg Marine Electronics Ltd Alan Green sales@marine-electronics.co.uk

Marine / Trades 01481 243048 www.mge.gg Marine 01481 253181 www.marine-electronics.co.uk

Martel Maides Richard Fox info@martelmaides.co.uk

Property / Auctioneers 01481 713463 www.martelmaides.co.uk

Martel-Dunn Recruitment Sandra Martel-Dunn recruit@martel-dunn.com

Recruitment, HR & Payroll 01481 730565 www.martel-dunn.com

Retail 01481 236161 www.channelislandsilver.com Trades 07781 165892

Mauger, D. P. Electrical Contractor Dave Mauger davemauger@cwgsy.net Mawson Collins Howard Mawson info@mawsoncollins.com

Property 01481 244244 www.mawsoncollins.com

Mayside Recycling Michael Grime info@mayside recycling.gg

Recycling 01481 247599 www.maysiderecycling.gg Property 01481 521950 www.maxicorp.co.uk

Maxicorp Ltd Zef Eisenberg admin@maxicorp.co.uk

Health 01481 238565 www.msg.gg

Medical Specialist Group Neil Robilliard info@msg.gg Mekad (Guernsey) Limited Dominique Carpentier info@mekad.com

Financial Services 07911 728250 www.mekad.com

Melody Press Adrian Tostevin adrian@melodypress.com

Printer 01481 245596

Mercury Distribution Ltd James Greening jgreening@mercurydistribution.com

Retail 01481 721122 Home & Garden 07781 464600 www.michelehilton.com

Michele Hilton Design Michele Hilton info@michelehilton.com

Motoring and Biking 01481 720777 www.millards.org

Millard & Co Ltd Tim Millard millards@cwgsy.net

Financial Services 01481 714942 www.milroycapital.com

Milroy Capital Ltd Robert Milroy rmilroy@milroycapital.com

Education & Training 07781 130128 www.mindfulguernsey.com

Mindful Guernsey Nicky Jenkins info@mindfulguernsey.com Miton Optimal Portfolio Managment CI Limited Mark Margetts-Smith info@mitonoptimal-ci.com Monarch Vulcanising Systems Ltd Toni Elderfield

info@monaflex.com

Madihan Limited Sue Guillard info@madihan.com

Mappin and Webb Stephanie Duskova 433@mwgroup.co.uk

Retail 01481 734444

Martin O’Meara Gary Willcocks garyw@momeara.co.uk

Montagu Evans Channel Islands Tony Rowbotham info@montagu-evansci.com Moore Stephens Lance Spurrier ms@msgsy.com Mora Restaurant and Brasserie Andre Moreira eat@mora.gg Morgan Sharpe Administration Ltd Serena Tremlett info@morgansharpe.com Mourant Ozannes Robert Shepherd guernsey@mourantozannes.com

Financial Services 01481 740044 www.mitonoptimal-ci.com

Manufacturers 01481 241024 www.monaflex.com Architects & Surveyors / Property 01481 742280 www.montagu-evansci.com Financial Services 01481 721769 www.msguernsey.moorestephens.com Food & Drink 01481 725053 www.mora.gg Financial Services 01481 231100 www.morgansharpe.com Legal Services 01481 723466 www.mourantozannes.com

MS & Co Martin Sandle ma@msandco.gg

Financial Services 01481 701521

Muse Steve Le Poidevin relax@musge.gg

Food & Drink 01481 727101 www.muse.gg

65

Business Services 01481 234490

Office Projects Tony Veron tonyveron@officeprojects.gg

N N

N St J Paint & Son Ltd Paul Paint paint@guernsey.net N St J Paint & Son Ltd Nashcopy CI Ltd Paul Paint Clive Le Tissier paint@guernsey.net i@nashcopy.com Nashcopy CI Ltd National Trust of Guernsey, The Clive Le Tissier Sarah Lampitt i@nashcopy.com admin@nationaltrust.gg National Trust of Guernsey, The Navitaur Limited Sarah Lampitt Nick Bennett admin@nationaltrust.gg info@navitaur.com Navitaur Limited Nerine Trust Company Ltd Nick Bennett Keith Corbin info@navitaur.com info@nerine.com Nerine Trust Company Ltd Network Insurance and Financial Planning Keith Corbin June Goater info@nerine.com admin@network.gg Network Insurance and Financial Planning Next Generation IT June Goater Jason Connolly admin@network.gg info@ngit.co.uk Next Generation IT Nick Brett Property Ltd Jason Connolly Nick Brett info@ngit.co.uk info@brettproperty.com Nick Brett Property Ltd Nordben Life & Pension Insurance Nick Brett Sue Garrett info@brettproperty.com info@nordben.com Nordben Life & Pension Insurance Norman Piette Ltd Sue Garrett Tony Gallienne info@nordben.com sales@normanpiette.com Norman Piette Ltd Normandie Health & Safety Limited Tony Gallienne Chris Schofield

sales@normanpiette.com info@normandiehs.com Normandie Health & Safety Limited Normanor Limited Chris Schofield

Sara Harborow info@normandiehs.com info@normanor.co.uk Normanor Limited Nova Sara Wealth Harborow Ross Preston info@normanor.co.uk info@novagroup.com Nova Wealth N.Ross P. Holdings Preston Limited Tony Gallienne info@novagroup.com admin@np-holdings.com N. P. Holdings Limited Tony Gallienne admin@np-holdings.com

O O

Oak Trust (Guernsey) Limited David Willis dwillis@oaktrust.co.uk

Oak Trust (Guernsey) Limited OCS One Complete Solution Ltd David Willis Paul Timms dwillis@oaktrust.co.uk guernsey@ocs.co.uk OCS One Complete Solution Ltd Odey Wealth Management (CI) Limited Paul Timms Sarah Thomson-Kennedy guernsey@ocs.co.uk info@odeywealth.com Odey Wealth Management (CI) Limited Sarah Thomson-Kennedy info@odeywealth.com

66

Office Projects Offshore Tony Veron Will Morgan tonyveron@officeprojects.gg info@offshore.gg

Retail 01481 721096

Offshore Will Morgan Offshore Electronics Ltd info@offshore.gg Steve Marshall steve.marshall@offshore-electronics.co.uk

Business Services Financial Services / Education & Training 01481 234490 01481 736040 www.offshore.gg Financial Services / Education & Training 01481 736040 Manufacturers www.offshore.gg 01481 712721 www.offshore-electronics.co.uk

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P P

Pandora Hotel Financial Services Business Services C Ryan 01481 722584 pandora@cwgsy.net 01481 244048 www.oaktrustgroup.com www.ocs-ci.com Pandora Hotel Paper Box, The Business Services C Ryan Morgan Financial Services Phillip 01481 244048 pandora@cwgsy.net 01481 743600 pdamorgan@cwgsy.net www.ocs-ci.com www.ci.odeywealth.com Paper Box, The Parish Group Ltd Phillip Morgan Financial Services Arran Grisley pdamorgan@cwgsy.net 01481 743600 info@parish-group.com www.ci.odeywealth.com Parish Group Ltd Arran Grisley info@parish-group.com

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Partners Group (Guernsey) Ltd Daniel Stopher daniel.stopher@partnersgroup.com Paul Davis Freight Services Ltd Nigel Baker nigel.baker@pdfs.com Perkins Chartered Certified Accountants R Laurent perkins@guernsey.net Personnel Appointments Chris Blin recruit@pa.gg Pet Technology Store Ltd Helen Chamberlain sales@pettechnologystore.com PJWD.Net Paul J Ninnim enquiries@pjwd.net

Placing People 1st Lynda Sims jobs@placingpeople1st.co.uk Polar Instruments Ltd Nigel Mann mail@polarinstruments.com Polygon Group Limited Amanda Groves info@polygon.co.gg POS Interiors David Inglis sales@posinteriors.com Potting Shed, The Jay Aylmer gsy@thepottingshed.com Precision Plastics Kevin Brown sales@precisionplastics.co.gg Price Bailey Limited Kirsty Warner guernsey@pricebailey.gg Prime Practice Nick Guillemette nicklg@cwgsy.net Printed in Guernsey Rob Plampton theteam@printed.gg

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Project Hire & Sale (Guernsey) Ltd Retail Tony Gallienne 01481 242047 enquiries@project.gg www.project.gg Profile Event Management Event & Venue Services Michele Butters 01481 740843 michele@profileevent.co.gg www.profile.co.gg PwC John Roche john.roche@gg.pwc.com

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Quantum Med Marine Ltd Nick Piper npiper@quantum-medmarine.com Quintessential Relocation Consultants Jo Stoddart info@qrcci.com

RG Falla Ltd Peter Gregory enquiries@rgfalla.gg

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RW Randall Ltd Jayne Langlois tours@rwrandall.co.uk Rabeys Group Ltd John Waterman sales@rabeys.com

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Ray & Scott Ltd Jeff Fox ray.scott@cwgsy.net

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Regency Bedding Ltd Ben Swan sales@regencybedding.co.uk

IT & Computing 01481 267338 www.resolution-it.co.uk

Resolution IT Olly Duquemin

info@resolution-it.co.uk Richard Stapley Ltd Chartered Accountants Richard Stapley rs@richardstapley.com

Financial Services 01481 267460 www.richardstapley.com

Rock & Small Ltd Matt Collas info@rockandsmall.com

Advertising & Marketing 01481 724705 www.rockandsmall.com Property 01481 728559 www.rockcommercial.co.uk

Rock Commercial Peter Van de Velde peter@rockcommercial.co.uk

Rocq Capital Ltd Financial Services Stuart Perfitt

01481 716336 info@rocqcapital.com www.rocqcapital.com Ronez Ltd Steve Roussel steve.roussel@aggregate.com

Trades 01481 256426 www.aggregate.com/our-businesses/ronez

R.A. Rossborough (Guernsey) Ltd Ian Stewart gsy@rossboroughgroup.co.uk

Business Services 01481 242800. www.quantum.gg Marine 01481 715399 www.quantum-medmarine.com

Insurance Providers 01481 241555 www.rossborough.co.uk

Ross Gower Group Dean de la Rue info@rossgower.com

Insurance Providers 01481 722222 www.rossgower.com

Rothschild Bank International Limited David Oxburgh marketing@rothschild.com

Financial Services 01481 713713 www.rothschild.com

Rotorswing UK Ltd Nick Piper nick@rotorswing.co.uk Royal Bank of Canada (C.I.) Ltd Lisa Barnett lisa.barnett@rbc.com

Q Quantum Cabling Installations Ltd Mark Addlesee support@quantum.gg

R

Royal Bank Of Scotland International Robert Girard robert.girard@rbsint.com Royal London Asset Management C.I. Ltd Pierre Paul info@rlam.co.gg

Marine 01481 726267 www.rotorswing.co.uk Financial Services 01481 744041 www.rbcwminternational.com Financial Services 01481 703873 www.rbsinternational.com Financial Services 01481 711261 www.rlam.com

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67

S Financial Services 01481 721374 www.saffery.gg Retail 01481 727616 www.samuelpepys.com

Skipton International Jim Coupe info@skiptoninternational.com

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Financial Services 01481 713355 www.sancuslimited.com

Smart Office Richard Lowe hello@smart-office.co.uk

Sandpiper CI Tony O’Neill tonyoneill@sandpiperci.com

Retail 01534 508416 www.sandpiperci.com

Smith Signs Ltd Dan Smith enquiries@smithsigns.co.uk

Sanne Group (Guernsey) Ltd Matt Wood info@sannegroup.com

Financial Services 01481 739812 www.sannegroup.com

Sofsync Ltd Susan Watson swatson@sofsync.co.uk

Sark Estate Management Dawn Manger dawn.manger@sarkestatemanagment.com

Property 01481 832704 Insurance Providers 01481 737414 www.sapphire.gg

Sapphire Underwriters Nigel Brand nigel.brand@sapphire.gg

Hotels Guest Houses & B&Bs 01481 724452 www.sarniahotels.com

Sovereign Trust Channel Islands Limited Stephen Hare ci@sovereigngroup.com

SGB Hire John Herbert ukinfo@beis.com

Financial Services 01481 729965 www.sovereigngroup.com

Specsavers Optical Group Dame Mary Perkins debbie.torode@gg.specsavers.com

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Specsavers Opticians Chris Goldsborough dir.guernsey@st.uk.specsavers.com

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Trades 01481 715475 www.sarnianroofing.com Leisure 01481 235571 www.sausmarezmanor.co.uk Event and Venue Services 07781 113394 www.savethedate.gg Retail 01481 242100 www.scopefurnishing.co.uk Consultants/Home & Garden 01481 258567 www.sensible.gg Business Services 01481 727151 www.7dayselfstore.com Retail 01481 723711 www.sgb.co.uk/about/sgb-scaffolding/ci

SG Hambros Bank & Trust (Channel Islands) Limited Financial Services Bruce Duckworth 01481 726521 bruce.duckworth@sghambros.com www.privatebanking.societegenerale.co.uk Sidlocks Roy Kilpatrick sales@sidlocks.com

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Sigma Robert Sillars robert.sillars@sigmaci.com

Business Services 01481 241111 www.sigmaci.com

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Food & Drink 01481 721677

Financial Services 01481 728444 www.smcl.co.gg

Sarnia Management Corporation Limited Andre Stefani sarnia@smcl.co.gg

7dayselfstore Shaun Broughton space@7dayselfstore.com

IT & Computing 07781 122449 www.sofsync.co.uk

Recruitment, HR & Payroll 01481 701616 www.source.gg

Sarnia Hotels Ltd Karel Harris karel@mooresguernsey.com

Sensible Technology Limited Matt Guille hello@sensible.gg

Sign Makers 01481 247749 www.smithsigns.co.uk

Architects & Surveyors 07781 147667 www.souparchitects.com

Source Recruitment Specialists Julia Martin hello@source.gg

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SOUP Architects Ltd Max Babbe studio@souparchitects.com

Property 01481 727989 www.sarniaestateagents.com

Save the Date Annette Gent info@savethedate.gg

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Sausmarez Manor Peter De Sausmarez sausmarezmanor@cwgsy.net

Education & Training 07781 192366 www.skillssolutionsci.co.uk

Skills Solutions Sharon Spruce contact@skillssolutionsci.co.uk

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Skill Set CI Limited Sharon Alvarez sharon@skillsetci.com

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Sarnia Mutual Ltd Vernon Etherington enquiries@sarniamutual.com

Recruitment, HR & Payroll 01481 710639 www.situations.gg

Situations Recruitment Agency Limited Melissa Campbell team@situations.gg

SPF Private Clients (Channel Islands) Ltd Pierre Blampied pblampied@spf.gg

IFA 01481 715234 www.spf.gg

St Emilion Restaurant Nick Cirigliano

Food & Drink 01481 726059 Hotels, Guest Houses & B&Bs 01481 721027 www.stgeorges-guernsey.com

St George’s Davina Sweet stgeorges@suremail.gg St Pierre Park Hotel & Golf Resort Dina Le Lacheur reservations.stpierrepark@handpicked.co.uk

Hotels, Guernsey Houses & B&Bs 01481 728282 www.stpierrepark.co.uk

St Sampson’s Constable & Douzaine The Constables stsampsonscontables@gov.gg

Parish Authority 01481 244130

Stan Brouard Group Bridget Foss info@stanbrouard.com

Retail 01481 252521 www.sbpi.co.uk

Standard Chartered Trust (Guernsey) Limited Trevor Kelham trevor.kelham@sc.com Stanley Gibbons Sarah Porter investment@stanleygibbons.com Startup Guernsey Tony Brassell info@startup.gg

Financial Services 01481 721787 www.sc.com/gg

Financial Services 01481 708275 www.investment.stanleygibbons.com Advisory Services 01481 710043 www.startup.gg

State Street Alternative Investments Solutions (Guernsey) Financial Services Paul Mundy 01481 734700 Paul.Mundy@ais.statestreet.com www.statestreet.com/ci/en

Trades 07781 100685

Steve Ferbrache & Co Ltd Steven Ferbrache steveferbrache@cwgsy.net Stopcost Ltd David Steve Holt Ferbrache & Co Ltd admin@stopcost.com Steven Ferbrache steveferbrache@cwgsy.net Stratagem Nic Legg Ltd Stopcost enquiries@stratagemonline.com David Holt admin@stopcost.com Style Office Paul Watson Stratagem office@stylegroupguernsey.com Nic Legg enquiries@stratagemonline.com Submarine Limited Norman Higgins Style Office nemo@submarine.gg Paul Watson office@stylegroupguernsey.com Sueco The Food Co Sue Wilson Limited Submarine team@sueco.gg Norman Higgins nemo@submarine.gg Sun Yachts Simon SuecoHughes The Food Co simon@sunyachts.co.uk Sue Wilson team@sueco.gg Sure Jessica Bisson Sun Yachts contact@sure.com Simon Hughes simon@sunyachts.co.uk Swallow Apartments Mark Sure Hesse swallowapt@aol.com Jessica Bisson contact@sure.com Swoffers Limited Andre Austin Swallow Apartments sales@swoffers.co.uk Mark Hesse swallowapt@aol.com Sydney Charles Group Philip LeppLimited Swoffers info@sydneycharles.co.uk Andre Austin sales@swoffers.co.uk Sydney Charles Group Philip Lepp info@sydneycharles.co.uk

T T

Target Auto Parts Ltd Martyn Le Vallee target@cwgsy.net

Business Services 07781 413083 Trades 07781 100685

Advertising & Marketing 01481Services 724945 Business www.stratagemonline.com 07781 413083 Business Services 01481 737044 Advertising & Marketing www.stylegroupguernsey.com 01481 724945 www.stratagemonline.com Advertising & Marketing 01481Services 711296 Business www.submarine.gg 01481 737044 www.stylegroupguernsey.com Food & Drink 01481 720969 Advertising & Marketing www.sueco.gg 01481 711296 www.submarine.gg Marine 01481 Food 713947 & Drink www.sunyachts.co.uk 01481 720969 www.sueco.gg Telecommunications 01481 700700 Marine www.sure.com 01481 713947 www.sunyachts.co.uk Hotels, Guest Houses & B&Bs 01481 249633 Telecommunications 01481 700700 www.sure.com Property 01481 711766 Hotels, Guest Houses & B&Bs www.swoffers.co.uk 01481 249633 Insurance Providers 01481Property 739970 www.sydneycharles.co.uk 01481 711766 www.swoffers.co.uk

Travel 01481 712549 www.travelcounsellors.com/chris.roberts

Travel Counsellors - Vaughan Davies Travel Vaughan Davies 01481 726837 Travel Counsellors - Chris Roberts Travel vaughan.davies@travelcounsellors.com www.travelcounsellors.com/vaughan.davies Chris Roberts 01481 712549 chris.roberts@travelcounsellors.com www.travelcounsellors.com/chris.roberts Travel Solutions Travel Fred Eulenkamp 01481 715145 Travel Counsellors - Vaughan Davies Travel guernsey@travelsolutions.uk.com www.travelsolutions.uk.com Vaughan Davies 01481 726837 vaughan.davies@travelcounsellors.com www.travelcounsellors.com/vaughan.davies Trinity Trust Company Limited Financial Services Keith Poidevin 01481 727429 TravelLeSolutions Travel Fred Eulenkamp 01481 715145 info@trinitytrust.co.uk www.trinitytrust.co.uk guernsey@travelsolutions.uk.com www.travelsolutions.uk.com Troalic A J & Sons Ltd Retail Trinity Trust Financial Andrew TroalicCompany Limited 01481Services 245363 Keith Le Poidevin 01481 727429 ajtroalics@cwgsy.net info@trinitytrust.co.uk www.trinitytrust.co.uk Trust Corporation of the Channel Islands Limited Financial Services Ken Wrigley 01481 730430 Troalic A J & Sons Ltd Retail ken.wrigley@trustcorpci.com www.trustcorpci.com Andrew Troalic 01481 245363 ajtroalics@cwgsy.net TT Software Limited IT & Computing Tony 01481 Services 700202 Trust Trenker Corporation of the Channel Islands Limited Financial admin@ttsoftware.gg www.ttsoftware.gg Ken Wrigley 01481 730430 ken.wrigley@trustcorpci.com www.trustcorpci.com TTC Travel Group Limited Travel Michael Page Limited 01481 754771 TT Software IT & Computing michael.page@bookttcuk.com www.thetravelcorporation.com Tony Trenker 01481 700202 admin@ttsoftware.gg www.ttsoftware.gg Tyrrell Dowinton Associates Ltd Architects & Surveyors Paul 01481 259959 TTC Dowinton Travel Group Limited Travel mail@tda.gg www.tda.gg Michael Page 01481 754771 michael.page@bookttcuk.com www.thetravelcorporation.com Tyrrell Dowinton Associates Ltd Paul Dowinton mail@tda.gg

Architects & Surveyors 01481 259959 www.tda.gg

Insurance Providers 01481 739970 www.sydneycharles.co.uk

Retail 01481 721928 www.targetautoparts.co.uk

Taste Of India Restaurant, The Food & Drink Tony Fernandes 01481 264516 Target Auto Parts Ltd Retail joyce@cwgsy.net www.tasteofindiaci.com Martyn Le Vallee 01481 721928 target@cwgsy.net www.targetautoparts.co.uk Technical Field Services International Ltd Recruitment, HR & Payroll Gail Batiste 01481 Taste Of India Restaurant, The Food 729298 & Drink tfsi@cwgsy.net www.tfsi-ltd.com Tony Fernandes 01481 264516 joyce@cwgsy.net www.tasteofindiaci.com Tiara Software Consultants Ltd IT & Computing Tim RawlesField Services International Ltd 01481 Technical Recruitment, HR &700616 Payroll contact@tiara-ci.com www.tiara-ci.com Gail Batiste 01481 729298 tfsi@cwgsy.net www.tfsi-ltd.com Town Centre Partnership Ltd Charity Jack Honeybill 113464 Tiara Software Consultants Ltd IT07781 & Computing jackhoneybill@hotmail.com www.towncentrepartnership.com Tim Rawles 01481 700616 contact@tiara-ci.com www.tiara-ci.com TPA Ltd Advertising & Marketing Tony Tostevin 01481 700070 Town Centre Partnership Ltd Charity info@tpagency.com www.tpacreative.com Jack Honeybill 07781 113464 jackhoneybill@hotmail.com www.towncentrepartnership.com TPA Ltd Tony Tostevin info@tpagency.com

Travel Counsellors - Chris Roberts Chris Roberts chris.roberts@travelcounsellors.com

Advertising & Marketing 01481 700070 www.tpacreative.com

U U

Urban Kitchen Food & Drink Andrew Pender 01481 736366 enquiries@urbankitchen.co.gg www.urbankitchen.gg Urban Kitchen Food & Drink Andrew Pender 01481 736366 enquiries@urbankitchen.co.gg www.urbankitchen.gg

V V

Valley Computer Services Ltd Gordon Dutton-Queripel sales@valley-computers.co.uk

IT & Computing 01481 239460 www.valley-computers.co.uk

Vantage Marketing Limited Verienne Belcher Services Ltd Valley Computer verienne.belcher@vantage.gg Gordon Dutton-Queripel sales@valley-computers.co.uk Vaudin Stonemasons Ltd Lance Vaudin Vantage Marketing Limited vaudinstone@cwgsy.net Verienne Belcher verienne.belcher@vantage.gg

Advertising & Marketing 700660 IT01481 & Computing www.vantage-marketing.co 01481 239460 www.valley-computers.co.uk Trades 01481 248316 Advertising & Marketing www.vaudinstone.com 01481 700660 www.vantage-marketing.co

Vaudin Stonemasons Ltd Lance Vaudin vaudinstone@cwgsy.net

Trades 01481 248316 www.vaudinstone.com

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Consultants 01481 729881 vazon@vazon.gg

Vazon Energy Elizaeth Landles Vazon PR & Events (Metasis Ltd) Fleur Curzon fleur.curzon@vazon.co.uk

Event & Venue Services 01481 722424 www.vazon.co.uk

Vazon PR & Events (Metasis Ltd) Fleur Curzon fleur.curzon@vazon.co.uk

Event & Venue Services 01481 722424 www.vazon.co.uk

Veneti Alan Jackson enquiries@veneti.co.uk

Consultants 07781 457455 www.veneti.co.uk

Vision Networks Ltd Bill Mead sales@cctv.gg Vistra Services (Guernsey) Ltd Patricia White guernseye@vistra.com Vortex Public Relations Nigel Robson nigel@vortexpr.com

W

Waitrose Guernsey Ian Burdekin manageradmiralpark@waitrose.co.uk Walkers Nikki Travis info@walkersglobal.com Watts & Co Limited Jo Watts info@wattsandco.co Weighbridge Trust Ltd Du Preez Vermeulen admin@weighbridge-trust.co.uk

Security 01481 255414 www.cctv.gg Financial Services 01481 726034 www.vistra.com PR / Media 01481 233080 www.vortexpr.com

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White & Company Steve Hammer guernsey.hq@whiteandcompany.co.uk

Removals 01481 736868 www.whiteandcompany.co.uk

White House Hotel Jonathan Watson hotel@herm.com

Hotels, Guest Houses & B&Bs 01481 750075 www.herm.com

White Star Capital Eric Martineau-Fortin info@whitestarvc.com Window Service Centre Mark De la Rue wsc.ltd@cwgsy.net Women's Development Forum Michelle Johansen admin@wdforum.org World Travel Ken Baker ken@worldtravel.gg WT Partnership (Guernsey) Ltd Nigel Carter guernsey@wtpartnership.com

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FInancial Services 074088 61886 www.whitestarvc.com Manufacturers 01481 248743 www.windowservicecentre.com Not For Profit 01481 710485 www.wdforum.org Travel 01481 252211 www.worldtravel.gg Architects & Surveyors 01481 723163 www.wtpartnership.com

X X-Ware Ltd, T/A JCS Barry Pitfield info@talkjcs.com

IT & Computing 03450 049 599 www.talkjcs.com

Y Young Business Group (YBG) Lindsey Dean president@ybg.gg

Not For Profit www.ybg.gg

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