Business Events Africa April 2017 by Contact Publications

www.businesseventsafrica.com

Voice of the Business Events Industry in Africa

Taking care of business

April 2017

Integrity | Intelligence | Innovation | Sustainability

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CONTENTS

APRIL 2017

africa.com

vents www.businesse

Voice of the

nts Industry

Business Eve

in Africa

April 2017

Taking care of business

Special Features 12 DESTINATION FEATURE The renowned Victoria Falls Conference Centre is situated at aha The David Livingstone Safari Lodge & Spa, Zambia. Situated only 10 kms from Victoria Falls, it is recognised as the leading MICE (meetings, incentives, conferencing and exhibitions) venue inÂ Zambia.

16 HIDDEN GEMS

About the cover

Over the past two years, Lindiwe Rakharebe has spearheaded the collaborative efforts of the Durban ICC with strategic partners and industry stakeholders, produced impressive financial results, and seen the company make immense economic contributions to the provincial and national economies.

Many safari aficionados have claimed they do not visit game lodges to be pampered. Game drives, bush walks and the general tranquillity of the bush tick all the boxes in soothing the most stressed body and soul.

18 UGU SOUTH COAST TOURISM Ugu South Coast Tourism has the tools to take teambuilding to brave new heights... or depths.

20 SPOTLIGHT ON... At some stage in our lives we will attend a meeting, perhaps win an incentive, network at a conference and possibly manage an event and what better place to implement anyone of these:Â Mauritius.

The authority on meetings, exhibitions, special events and incentives management

20 Published by the proprietor Contact Publications (Pty) Ltd (Reg No. 1981/011920/07)

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TEL: +27 31 764 6977 FAX: 086 762 1867 EMAIL: contact@contactpub.co.za PUBLISHER: Godfrey King Email: gk@contactpub.co.za EDITOR: Irene Costa Email: gomesi@iafrica.com CIRCULATION: Jackie Goosen Email: jackie@contactpub.co.za

Regular Features

4 5 14 15 24 25 26

Editor’s Comment News Personality Profile Executive Chef Future Focus SAACI News EXSA News

PRODUCTION LEADER: Colleen McCann Email: colleen@contactpub.co.za

27 SITE News 28 Index of advertisers 29 Calendar

DESIGN & LAYOUT: Hayley Mendelow Email: hayley@contactpub.co.za

PUBLICATION DETAILS:

30 Directory & Associations of interest to the industry 32 The Last Word

April: Volume 37 No 3 Business Events Africa has 11 issues a year and is published monthly, with the December/ January issues combined and a yearbook in June. Printed by

, a division of Novus Holdings

52 Mahogany Road, Westmead www.paarlmedia.co.za

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Official journal of the Exhibition & Event Association of Southern Africa

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Business Events Africa

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EDITOR’S COMMENT

Change is coming

Be positive

For the first time in a long time I am feeling unsettled; but at the same time I’m also optimistic about the future of our country.

e have certainly seen a number of changes on the political front with the midnight cabinet change, including our Minister of Tourism. However, at the same time, there seems to be an intent to do what is best for our country, but only from those who do not hold the levers of power. Hence the unsettled feeling. The country is for the first time in a long time united. However, the only way we will see change is if the ruling party members of parliament make a move.

As much as it is positive to see diverse people stand together in protests against the recent decisions made by our President Jacob Zuma, the change can only be made from within. That is why it is so encouraging to see our vice-president, Cyril Ramaphosa step up and, for this first time, speak up against what has recently transpired. It will be most interesting to see what happens at the ANC National Conference later in the year. The ANC will elect a new president at this conference. With all these changes, we have also seen a big change to South Africa’s economic standing with the downgrade to junk status by two of three rating agencies.

What does this mean?

Credit: Hein Liebetrau

In plain terms, a downgrade to junk status means the likelihood of South African debt that is in foreign currency being repaid is very low. The government borrows money almost monthly to help pay its bills.

What does it mean for us on the ground? A weaker rand means petrol prices are likely to rise. If petrol prices go up‚ food prices will follow. The knock-on effect of a weaker rand is higher transport costs. Higher transport costs affect the price of everything moved by trucks – from food

to imported goods and anything you buy at a shop. Costs are going to go up, which means the cost of running a congress will go up too. Besides the higher costs, South Africa’s political uncertainty causes concern for international congresses and exhibitions. This is where I think our sector can make a difference. We need to be positive. Sure, don’t stick your head in the ground, but address the concerns that international clients may have. This is our country, we live here. If you show a united positive front, there will be no cause for alarm. I honestly know I am unsettled, but at the same time, I’m positive and excited that, from all this uncertainty, we will come out stronger as change is coming. I have no doubt we have seen what happens when no one stands up against bad leadership. I have no doubt our ruling party members know that too. We have so many examples, one being Zimbabwe. The time is now. We are living in challenging, but exciting political times. Change is coming.

Irene

Email: gomesi@iafrica.com

NEWS

Exhibitions a big financial contributor to tourism The Association for African Exhibition Organisers (AAXO) recently released industry-first research into the economic impact of the exhibition industry in South Africa at a media breakfast on 5 April 2017.

AXO commissioned the study to assess the impact of the exhibition industry on the South African economy and on the tourism industry. The study, conducted by Grant Thornton between August 2015 and February 2016, undertook to fully understand the exhibition industry, the opportunities it presents for business and its economic impact. The results demonstrate the undeniable power of exhibitions in promoting trade. Carol Weaving, chairperson of AAXO, welcomed the media and industry colleagues with information about AAXO and its extensive membership network spanning across Africa. She further gave a short overview of exhibition opportunities in Africa – a topic which garnered quite a bit of interest. Gillian Saunders, esteemed deputy chief executive officer of the Grant Thornton Johannesburg office, presented

Gillian Saunders

the South African figures on behalf of AAXO.

Key economic contributions to the country As expected, the study confirmed a number of key economic benefits that exhibitions provide and their overall contributions towards the economy. Additionally, the industry is also a major contributor to the national agenda and is instrumental in addressing some of the social challenges faced in South Africa. The findings showed an impressive contribution as follows: • The estimated total income from direct, indirect and induced income over the period totalled a remarkable R75 billion. Direct spend alone accounted for R24.4 billion of the total spend. • The number of jobs created over the period of the study totalled just under 153 000.

• T otal salaries paid to employees in the industry were approximately R13.5 billion. • T he approximate contribution to government coffers via taxes amounted to R3.3 billion.

Impact of exhibitions on tourism Not only do exhibitions have an impact on local business but the study revealed its contribution to tourism while visitors to

NEWS

the country also confirmed the value of exhibitions on their businesses. • Financial contributions were in excess of R23-billion through the one million visitors attracted into the country and this accounted for a third of the industry’s total contribution to GDP. • Tourism from exhibitions also helped sustain an estimated a notable 47 000 jobs.

Other findings • Compared to the last study done in 2006, the number of exhibitors showed significant growth from 120 to 180, largely driven by a doubling of trade exhibitions by 2015. • In contrast, the study also revealed that the industry still lags behind in transformation against national benchmarks. This is a focus area for AAXO whose mission it is to transform the industry. • An important trend is the emergence of smaller and more niche targeted exhibitions to deal with the complex and varied needs of South African society. • The exhibition industry is a competitive market. International players in the market and the rise of African organisers fosters growth in the industry. “The exhibitions industry is a very competitive market, which is giving way to organisers becoming increasingly professional and skilled. What makes AAXO so great is that they offer organisers the ability to upskill, formalise and professionalise, which benefits both the industry and the larger economy,” Ms Saunders explained. Ms Weaving concluded: “Exhibitions not only benefit member organisations, but also prove to have far-reaching economic benefits for the country as a whole. “Other than giving exhibitors an opportunity to have face-to-face time with their target market, the study showed that there are spill-over benefits towards a whole array of industries.”

Formed early in 2016, all eyes were on the Association of African Exhibition Organisers (AAXO) to see if they would live up to their ambitious mandate “to provide professional and credible representation for exhibition organisers, in order to contribute to a profitable industry”. What they have accomplished since is no mean feat.

he first-ever commissioned industry research into the economic impact of the exhibition industry; world class training and education sessions for organisers and exhibitors alike; the C a rol groundbreaking ‘Exhibition of Exhibitions’; relentless lobbying with the DTI and SARS, strengthening relationships with venues and associations and championing credibility in the industry and facilitating profitable relationships between partners, members and suppliers. These are just some of AAXO’s accomplishments since its launch. The benefits to their members, who make up 80 per cent of the organising community in South Africa, are impressive. Their unique approach of providing value to exhibitors and suppliers as well, as shown through the ‘AAXO Badge of Approval’ (a symbol of adherence to AAXO’s strict code of conduct) and their inclusion of exhibitors in the ROAR Organiser and Exhibitor awards earlier

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this year, shows that they keep the interests of the industry at the centre of their motivation. Carol Weaving, chairperson of AAXO commented on their progress: “We are pleased with what we have pioneered in little i over a year-and-a-half. av “Our approach is proactive, working We tirelessly towards promoting and serving the exhibition organising community and we are seeing the results through feedback from members and non-members. “Now is not a time to rest on our laurels, though. We have another training session coming up this year, as well as the second Exhibition of Exhibitions and Safety Training early in 2018. We will not rest until the exhibition industry has reached its full potential.” ng

For more information on AAXO, visit www.aaxo.co.za or contact Pat Lofstedt on 011 549 8300 or at pat@aaxo.co.za. All membership enquiries, including a full list of membership benefits and information on how to join can be directed to members@aaxo.co.za.

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C O N S U LT I N G

I N S TA L L AT I O N

TRAINING

S U P P O RT

NEWS

Masters of re-invention IMEX in Frankfurt raises the bar for 2017

IMEX in Frankfurt, taking place 16-18 May 2017 at Messe Frankfurt, is set to provide a newly inspiring experience this year, one that’s been fine-tuned to fit the needs of a variety of visitors.

longside a wealth of new exhibitors and networking opportunities, the IMEX team is launching a brand new education experience, EduMonday, taking place the day before the show on 15 May. Carina Bauer, chief executive officer of The IMEX Group, explains: “IMEX is always evolving and this year is no exception. In response to feedback from our visitors and exhibitors as well as changes in the wider industry, we’re offering brand new ideas, business opportunities, education sessions and networking programmes – all designed to help event planners and other visitors build their business and develop their industry knowledge and skills.” EduMonday combines contemporary learning styles with hot industry topics and the latest personal development teachings. With registration free of charge and open to all, this new pre-show day will offer training in event design, critical thinking, industry trends as well as education specifically for suppliers. IMEX is also offering Event Design Certificate Programme Level 1 of Mastery as part of a three-year agreement with the Event Design Collective. This will allow 30 English and 30 German-speaking event professionals to take their career to the next level by taking this certification free of charge on the day. Ms Bauer continues: “EduMonday is a chance for planners and exhibitors alike to immerse themselves in fresh ideas, new

habits and different approaches. This preIMEX day is a core part of our overall aim to educate, innovate and help our clients make powerful connections with the right people.” PCMA Business School also returns on EduMonday following its launch into Europe at the show last year. During an interactive session participants will learn the importance of emotional intelligence and critical thinking from renowned Executive Coach and educator Tremaine du Preez. She will teach attendees how to improve their understanding of how they – and others – make decisions, recognising how emotions drive decision-making. From Tuesday 16 May, a wider programme of free education runs across the three days of the trade show with 150 sessions, including workshops, campfires and bite-sized show-floor education. Participants can choose from carefully selected tracks to build a bespoke schedule that complements their daily exhibitor appointments. The future of events will once again be a hot topic at IMEX with the IAEE exploring Global exhibitions and events industry trends. MPI will also be offering a deep dive into the industry’s business trends based on their most recent Meetings Outlook research. The German Convention Bureau (GCB) will share the latest impact trends, innovations, and societal developments as part of their Future Meeting Space project. The future

of destination marketing will be covered by DMAI, and ILEA’s global panel of ‘Global Event Summiters’ will share their views on how the economy is shaping the event business. An industry hot topic and new IMEX Talking Point, Purposeful Meetings, will be explored in a session by Janet Sperstad, recently rated as one of the top 25 Most Influential People in the Meetings Industry (Successful Meetings). She will present white paper research on the five ‘pillars’ of purposeful meetings: Meeting design, Wellbeing, Behavioural science, CSR/ Legacy and Event technology. Whether it’s hotel chains or hotel brands, new technologies, association or corporate meetings trends, travel legislation or even climate change, as a truly global showcase for the meetings and events industry IMEX is the best place to gain a snapshot of the whole market. With the largest global array of exhibitors from every meetings industry sector, buyers can meet 3 500 worldwide organisations and hundreds of meeting professionals and discover the latest trends under one roof. This year’s show will be bigger than ever, with a wide range of opportunities to do business and find inspiration. Combined with over 200 networking opportunities with senior-level meeting professionals, and social events including Site Nite Europe, CIM-Clubbing and the IMEX Gala Dinner, this adds up to three inspiring and productive days of business – plus one dedicated education day. IMEX in Frankfurt takes place at Messe Frankfurt from 16 – 18 May 2017 with EduMonday on 15 May (separate registration required).

COVER STORY

LINDIWE RAKHAREBE

Delivering the goods at

Africaâ&#x20AC;&#x2122;s leading convention centre Lindiwe Rakharebe took the reins at the Durban International Convention Centre as chief executive officer at the beginning of April 2015. Over the past two years she has spearheaded the collaborative efforts of the Durban ICC with strategic partners and industry stakeholders, produced impressive financial results, and seen the company make immense economic contributions to the provincial and national economies.

uring her tenure to date, the Durban ICC has produced two solid sets of financial results and received clean, unqualified audit opinions from the Auditor General in both years. During the 2016 financial year, she saw the company generate a revenue figure of R161-million, surpassing the prior yearâ&#x20AC;&#x2122;s performance by R4.7-million. The company also showed a 4.7% year-onyear growth in profits from R31.5-million in 2015 to R33-million this year. Ms Rakharebe is personally and professionally committed to making a difference in the lives of those less fortunate. As a result, she gives of her time to serve on several committees

COVER STORY which benefit and raise awareness for the plight of mentally challenged youth in our country. A staunch advocate of gender-equality and women empowerment issues, she also serves on the Board of the KwaZuluNatal Network on Preventing Violence against Women and is currently the chairperson of the Small Enterprise Development Agency eThekwini. Ms Rakharebe’s leadership style is characterised by love, respect and open communication, and she places a premium on the importance of work-life balance. She firmly believes that nothing supersedes the value of being a mother and the importance of belonging to a family. She currently occupies the corner office at South Africa’s first International convention centre, which was opened by former president, Dr Nelson Mandela in 1997. The Centre has played a pioneering role in attracting international events to our shores since its inception. The Durban ICC offers the largest flat floor, column-free multi-purpose event space in Africa. Incorporating the Durban ICC Arena and Durban Exhibition Centre, the complex offers 112 000 m² of flexible exhibition and meeting space. The Centre is a versatile venue of enormous dimensions, flexible enough to meet any need, big or small, no matter how extraordinary.

International conventions, exhibitions, sporting events, concerts or special occasions – every requirement can be accommodated. Flexibility and versatility are key factors in the design of this stateof-the-art, technology-driven centre and the team constantly strives for world-class service excellence. The sheer size and scale of the Centre is astounding, offering the largest flat-floor, column-free event space in Africa. The building itself is more than a kilometre in length, longer than three football pitches or large enough to park four Airbus A380’s end-to-end. Over the years, the Centre has successfully hosted some of the world’s largest and most prestigious events and has been the platform for the discussion of many global issues. Notable examples include the recent 21st International AIDS Conference which attracted over 20,000 delegates to the City and the United Nations Climate Change Conference namely, the Conference of the Parties (COP 17-CMP7). It has built a reputation as the leading convention facility on the continent and is constantly attracting new international events to Durban. The Centre is set to host the World Economic Forum Africa and the World

News Media Congress later this year. “Each time we host a high-profile event of this nature, it engenders confidence in the rest of the world that the country, the city and the Centre can successfully compete at a world-class standard,” notes Ms Rakharebe. The Durban ICC has succeeded in attracting this calibre of events as a result of a focussed, strategic approach to research, destination marketing and the alignment of their marketing efforts with the objectives of the provincial and national development plans. The Centre regularly hosts events with leading academics in their field encouraging them to join forces and bid for global events which could be hosted in Durban. By hosting major international events, the Durban ICC attracts thousands of foreign delegates to Durban each year. Apart from the positive economic impact which these visitors have on the city while they are here, many of them return as tourists in future years with their families and friends. These visitors return to their home countries and spread the word about Durban as a vibrant city, in touch with its African authenticity and the genuine friendliness of its people.

COVER STORY

In its role as an economic catalyst, the Durban ICC has made an immense contribution to both the provincial and national economies since its foundation. Tracked by independent researchers over the past 10 years, the Durban ICC’s contribution to the country’s Gross Domestic Product (GDP) has exceeded R30-billion, not counting its contribution over the first nine years of its operation. During this time, more than 80 000 jobs have been created in the local economy, thanks to the activities of the Durban ICC. During the past financial year, the Durban ICC once again made an immense macro-economic contribution to Durban, KwaZulu-Natal and South Africa. The Centre generated a total of 1.2-million delegate and visitor days which resulted in a total contribution of R4.3-billion to South Africa’s GDP. A staggering R4.1-billion was added to the province’s Gross Geographic Product and no less than 9 976 jobs were sustained as a result of the Centre’s activities this year.

The Durban ICC has also established itself as a world class convention centre, having been honoured with several international awards and accolades. The Centre has been voted “Africa’s Leading Meeting and Conference Centre” at the World Travel Awards no fewer than 15 times in 16 years. In the last year, the Centre has also received several other accolades including being ranked in the Top 15 Convention Centres in the World at the Apex Awards, administered by the International Association of Congress Centres (AIPC). The Durban ICC was notably the only centre in Africa to have made the Top 15 list despite several entrants from the continent. Commenting on this recognition, Ms Rakharebe added: “The AIPC Apex Awards are the authoritative benchmark for international service excellence and one of the most esteemed and respected accolades in the entire meetings industry world-wide. It is a great honour for our dedicated and passionate team to receive this tribute. This accolade emphasises our

position as Africa’s leading convention centre, a title which we strive to live up to every day.” Demonstrating its commitment to quality, the Durban ICC is five-star graded by the Tourism Grading Council of South Africa and maintains its ISO9001, ISO14001, ISO22000 and OHSAS18001 certifications ensuring the highest international standards in Quality Management, Environmental Responsibility, Food Safety and Health and Safety. The Durban ICC is the only convention centre in the country to hold all four of these certifications. “Service excellence is the heartbeat of the Durban ICC team and this commitment is expressed through its Gold Status certification from the international AIPC Quality Standards Programme. This is the highest international accolade a convention centre can achieve for its service levels and the quality of its facilities,” concluded Ms Rakharebe. Ms Rakharebe’s inimitable style has helped build new bridges of co-operation for the Durban ICC and forge partnerships with key associates in the business events industry, the city and the province. With her at the helm, it is clear why the Durban ICC is recognised as “Africa’s leading convention centre”.

T: +27 (31) 360 1000 sales@icc.co.za | www.icc.co.za

aha The David Livingstone Safari Lodge & Spa presents

conferencing with delight

The Victoria Falls Conference Centre

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The renowned Victoria Falls Conference Centre is situated at aha The David Livingstone Safari Lodge & Spa, Zambia. Situated only 10km from Victoria Falls. The Victoria Falls Conference Centre is recognised as the leading MICE (meetings, incentives, conferencing and exhibitions) venue in Zambia.

www.aha.co.za | + 260 21332 4601 | lodge@dlslandspa.com

DESTINATION FEATURE

aha The David Livingstone Safari Lodge & Spa presents

The Victoria Falls Conference Centre The renowned Victoria Falls Conference Centre is situated at aha The David Livingstone Safari Lodge & Spa, Zambia. Situated only 10 km from Victoria Falls, The Victoria Falls Conference Centre is recognised as the leading MICE (meetings, incentives, conferencing and exhibitions) venue in Zambia.

his state-of-the-art conference centre is aesthetically designed, featuring East African-inspired themes, exuding a warm and inviting atmosphere. The conference centre offers a spacious reception (meet and greet area) for conference facilitators, plus an exclusive boardroom facility for up to 12 guests. There are also break-away rooms available that can be used as an organisers office, check in lounge or storage area. Larger groups can be accommodated

through various options as shown in the opposite table. The luxurious thatched, glass complex centre blends in flawlessly with its surrounds, reflecting the true bush elements. The conference centre boasts cuttingedge technology, air-conditioning, broadband internet and Wi-Fi, data ports, flipcharts and pens, writing pads and pens, plasma monitor, digital projectors, pull down screens (projection), surround-sound audio system, audio visual equipment, PA and microphones, LCD projector and a PC-

compatible interfacing with all equipment, CD player, and DVD player. After a hectic day of training and deliberations delegates can unwind on the dance floor, which has staging and mood lighting. This centre is aptly suited to host any type of event/ group function whether it is a conference, teambuilding, banquet or a wedding; it’s fitting and has accessible wheelchair access. There’s an additional spacious 140 m2 outside patio area under a Bedouin tent,

DESTINATION FEATURE

Guests can witness the extraordinary views of the river that once captivated David Livingstone which is flexible for any type of event and can host up to 160 seated guests. This unique setting overlooking Mosi-OaTunya National Park allows guests the opportunity to witness roaming wildlife, especially elephants. Another great hosting space is the Open air Boma and amphitheatre venue with its on-site kitchen and bar, where traditional fare, experiences and performances by local talent can be enjoyed. On site catering is provided, offering delegates mouth-watering cuisine. Thereâ&#x20AC;&#x2122;s a complimentary car park service available and airport transfers. The hotel boasts 77 ensuite rooms; 5 are suites, and 3 family rooms which are inter-leading. There are also 2 rooms that comfortably accommodate physicallyimpaired guests. Each luxury ensuite room is equipped with satellite TV, mini-bar, tea/ coffee making facilities, internet connections, air-conditioning, and a private patio. One of the most unique features of the hotel is that all rooms are river-facing,

ensuring that guests wake up to the incredible sight of the expansive river each morning. Guests can witness the extraordinary views that once captivated David Livingstone, the intrepid explorer and missionary who was the first European to set eyes on the Falls. Delicious cuisine ranging from Indian, European, Mediterranean, African and Afro-Arabian can be enjoyed at the The Kalai Restaurant under the skilful guidance of world renowned, Chef Anuj Ovaleker. The Ujiji Bar is the ideal place for wine connoisseurs, with its extensive collection of South African & international wines, as well as a range of unique cocktails created by expert bar butlers. For extra convenience and comfort, the award-winning aha The David Livingstone Safari Lodge & Spa is available to accommodate guests, and is ideal for extended conferences. It offers 5-star comforts and is only 10km from the world-renowned Victoria Falls. After a long drawn-out event, a pleasant soothing body massage and luxurious

Cinema-style seating

Max 250 delegates

Boardroom-style seating

Min 20, max 150 delegates

Banquet-style seating

Max 180 without dance floor; max 150 with dance floor

Conventional style-seating

Max 170Â delegates

Schoolroomstyle seating

Max 160 delegates, with top-table seating for 3

Single u-shape seating

Max 60 delegates

Double u-shape seating

Max 120 delegates

treatments at the award-winning ESSE Spa is guaranteed to bring vital restoration to the body, mind and soul.

PERSONALITY PROFILE

Anita Nieuwoudt

Living life to the fullest Dynamic Anita Nieuwoudt, head of sales and marketing at Ticketpro Dome, has been in the industry for more than 25 years starting at a speakers company called Conference Speakers International. What has been the biggest change you’ve seen in this industry? There have been many changes but from an exhibition perspective, I can definitely see the move to a more experience-based environment.

What role does your family play in your life? Family plays a huge role in my life. I have a son and daughter-in-law who live in Argentina and a grandson who is just over 18 months. Also very close to my mother and sister who live in Cape Town.

What do you do for leisure? I

ran my own training company for five years when I was approached by Event Organisers Network.” Anita joined Ticketpro Dome six months ago. “Moving to Ticketpro Dome has been a learning curve in my career, very exciting,” she said. She added: “I have, over the last six months, learned so much about exhibitions, conferencing and the concert market.”

love entertaining and spending time with friends around a dinner table, having challenging conversations. I also love travelling and enjoy sun, sea and sand. I am a Harley and biker girl and love going on weekend rides with friends.

What would you change in your life if you could when looking back? Don’t think I would

her confidence and the way she presents herself and her empathy.

What is your favourite city? Paris. It has the best vibe.

What is your favourite book, film, TV programme? Book: Any biography; Film: Love Actually; TV: The Fixer

How do you relax? I enjoy spending time with family and friends. Run/walking also helps me relax.

What is your favourite food? Good Argentinean steak and Mom’s food.

Who is your favourite movie star? Meryl Streep. What is the most impulsive thing you have ever done? I am

Who is your role model? My

love dancing and playing golf.

mother, Juanita Vermeulen. She is the ultimate “lady” and dresses to the nines. She always looks good and carries herself respectfully.

I love rugby and I am a Blue Bulls fan. My favourite sportsman is Bakkies Botha.

interaction with the various industries, exhibitions, concerts to special events.

If you could be anyone for the day who would you be and why? Michelle Obama because of

Do you have any hobbies? I What is your favourite sport?

What do you enjoy most about this industry? The

What type of holiday would you avoid at all costs? Camping.

always impulsive. Love to do certain things on the fly.

up in Johannesburg and attended the Art & Ballet School.

but worked my way up the ladder to sports sponsorship and marketing and sales.

Caribbean Cruise. Best holiday ever.

change anything as everything is a learning curve in life.

Where did you grow up? I grew

Where did you start your career? As a receptionist at Coca-Cola

What is the most memorable place you have ever been to, and why? Mediterranean – Royal

What advice do you have for What is your secret to success? anyone starting out in this I’ve always been hard on myself and don’t industry and hoping to follow accept failure. I push through and learn in your footsteps? Read, learn, every day. I’m too scared not to succeed.

What is the biggest challenge facing the sector at the moment? Budget restraints – the normal person is feeling the pinch.

What is your life motto? Don’t

What is your pet hate? Someone

sweat the small stuff.

chewing loudly and lies.

research the industry before you join. You have to be a people’s person. If not, get out. You have to be ready for change and with change you need to be ready with solutions.

What is your dream for the future? I would like to take the Ticketrpro dome brand to new heights and continue to grow within this company.

EXECUTIVE CHEF

RONALD RAMSAMY

For the love of cooking and culinary investigation Ronald Ramsamy, 38, Sun International’s group executive chef has been in the industry for 20 years. “I do it for the love of cooking and culinary investigation – people, places and diversity.”

is passion for food saw Ronald decline his engineering university acceptance and head straight for hotel school. He holds a Diploma in Culinary Arts and a B-Tech Degree in Food and Beverage Management. Born and bred in Chatsworth, Durban,he says: “I was raised in a family of three boys with a mum who is still a brilliant cook and a sporty dad.” He started work as a commis chef under Gurnot Bunke at The Bay Hotel in Camps Bay, Cape Town. “It was a great grounding,” he said. “I learned to cook from scratch and with a dash of passion worked through the ranks quickly.” He’s worked with numerous other chefs that have sculpted his cooking style and has spent short stints working internationally, at The Oberoi in Mumbai, India, and in Guangzhou, China, and Buenos Aires, Argentina. Highlights of his career include opening Sugar Mill Casino and its three restaurants in Durban, and Kipling’s Brasserie at The Boardwalk Hotel & Casino in Port Elizabeth. He now serves as group executive chef at Sun International, developing concepts, inspiring young chefs and collaborating with the company’s executive chefs to create memorable food experiences. His dishes have strong nuances of Asia,

What is your signature dish? I love cooking with proteins, experimenting with various dishes over the years. I think I would have to settle with my ostrich and crocodile tail potjiekos pie, which is served at Legends at Sun City. It’s a really interesting and a uniquely flavoured dish that needs to be tasted at least once.

What trends are emerging in the conference industry in regards to food?

use delicate ingredients and simple bistro plating, and are “served with lots of passion”. Ronald’s focus for the last 18 months has been on the new Sun International development, Time Square in Menlyn, Pretoria. He has been involved in the design of all kitchens and restaurant concepts and he has also redesigned the format for Miss SA and the Nedbank Gold Challenge culinary offerings. His goal for the next five years is to develop a culinary powerhouse team for Sun International and focus on the development of young chefs in South Africa. “The culinary freedom to develop concepts, new restaurants, interesting places and people. Working with different regions and understanding the culinary diversities also make it really interesting.” In terms of trends, Ronald said: “There have been great steps in the culinary industry in South Africa - each sector has made great strides. I think the biggest change is the transition in dining. People have moved to more relaxed casual dining, simpler, clean and fresh flavours. There’s also been a massive education in the public around food which insists that we, chefs, be on our game all day every day. This will only strengthen South Africa’s position as a culinary destination.

Conference eating has definitely, moved to more variety in healthier, low GI, more sustainable food. We are doing away with traditional breaks and a move towards all day in venue dining. The ability to be flexible and change dishes as the meal periods change during the day. Definitely a move away from sprawling buffets to focused quality eating.

What has remained constant in this industry? Guest expectations, the change in

Globally, the trends show a move to comfort food and sustainability of food production. “Ingredient-based cooking and, obviously, the health trends have grown as well.” On the relevance of conferencing, he said: “This sector has the biggest growth potential for South Africa. A lot of South Africa’s facilities are world class. It can compete on an international scale.” On the subject of challenges facing our sector, he said skills development remains a big concern. Ronald is married to Verushka Chetty and has four children – Ria (15), Rai (12), Arian (six), Adrianna (three). For leisure he loves home cooking and spending time with family and friends. He also enjoys golf, soccer and motor cross. His advice to newcomers is: “Only say NO, if you really have to. Time and effort equal success and don’t forget the most important ingredient, passion. There will be lots of days where nothing counts more.

the accessibility to culinary information and chefs have to continue to deliver at a high level of consistency.

cooking wise, my foreign adventures with food in India, China and Argentina.

What is your favourite beverage? Botanist Gin with

Inconsistent people and chefs who treat this profession as a job.

fresh dry lemon and cucumber, oh and crushed ice.

What is your favourite food? Verushka’s Lamb Curry. My wife’s the best on the weekends, keeping it simple and homely.

What is your great love? My family and friends,

What is your pet hate?

Are you adventurous? Definitely! I jumped off Bloukrans Bridge, love the warrior series, riding dirt in Lesotho. Culinary wise – tasted some crazy stuff in China, and overall will try anything at least once.

HIDDEN GEMS

Tau Spa Oasis A hidden gem in this lion’s crown Many safari aficionados have claimed they do not visit game lodges to be pampered. Game drives, bush walks and the general tranquillity of the bush tick all the boxes in soothing the most stressed body and soul.

owever, when decadence is on offer, such as a steam room session, a deep tissue massage, or an aromatherapy full body massage, it is just self-depriving to decline… The Tau Spa Oasis at Tau Game Lodge in the Madikwe Reserve is a hidden treasure as it is, like the Tau brand, never in your face, never claiming to

be opulent or glitzy. It is unpretentious, yet delivers the ideal relaxation to complement all this welcoming fivestar safari lodge has on offer. Tau Spa Oasis has a wide range of treatments to pamper body and soul. For something different, why not try an Intonga massage. This African stick massage, skillfully performed with the hands, utilises different sized sticks to stretch tight muscles and ease toxins caused by stress. A leisurely soak in the generouslyproportioned Hydro Spa Bath overlooking the verdant bush, complete with a glass of one’s preferred elixir, (delicious bubbly in my modest case), is the cherry on this safari lodge. One may prefer the hot stone massage, or a pampering deep relaxing foot massage. Whichever treatment is chosen, the marula oil, blended with neroli to soften signs of ageing, and the natural anti-inflammatory effect of benzoin will relieve aching muscles. The healingly aromatic Africology products can be purchased from the spa to extend the hedonism back home.

Five-star game lodge Twenty-two years ago, in 1995, Tau Game Lodge opened its five-star safari doors in the Madikwe Game Reserve,

the fourth largest game reserve in Southern Africa, cozily tucked into the North-Western corner of the country, bordering Botswana. Since then, Tau has been recognised by South African and International tourism decision-makers, including TripAdvisor, the Automobile Association and World Luxury Hotel Awards, for its authentic hospitality and an ability to constantly update and improve its service and eco-friendly facilities. Designed for comfort, Tau Game Lodge offers a cool respite in the warmer months, while the fireplaces make for sumptuous relaxation in winter. This is truly a destination for all seasons.

Conferencing in the bush The well-equipped Tau Game Lodge Convention Centre, situated a short walking distance from the lodge, seats up to 150 delegates, and has hosted the likes of presidents and celebrities. Teambuilding activities, treasure hunts and bush dinners are some of the popular options on offer to create a memorable, fun conference. The 30 luxury chalets each offer a private viewing deck, en suite bathroom and open-air shower, or indoor shower in the family suite. Accommodation for 60 guests includes 20 standard chalets, six deluxe

HIDDEN GEMS

Luxury Accommodation • Five Star Conference Facilities Eco-Education & Spa Facilities Community Development

chalets, a family unit and a family suite (both made up of two chalets joined by an inter-leading lounge). To put you in closer touch with nature, the beds face the room decks, which overlook a natural waterhole within a pebble’s flick. The game drives are done by rangers who astound with their knowledge of not only the animals of this Place of the Lion (Tau), but also the medicinal benefits of the flora. That same ranger will also be the guest’s host at dinner, be it in the lodge restaurant, Lapa, or in a boma. Malaria-free Madikwe Game Reserve boasts year-round game viewing. It is one of the few reserves where one can view a wide variety of fauna, from breeding herds of elephant to the endangered wild dog and cheetah, for an authentic Big Five safari. The game and bird-life are prolific in this magical reserve, with most of the Big Five being spotted within your first safari drive, and a bird population of over 250 different species. If cowboy rangers speeding across the bush to impress you with their

ability to fast-forward your requested animal sightings, and safari vehicles ten-deep to harass a leopard with her young are your thing, then this is not the game reserve for you. However, if you respect nature and want to preserve the bush and its inhabitants for the future, including those small, slower animals that cannot escape racing jeep tracks, then you’ve discovered the mother-load of safari heaven. The lodge design takes game viewing up a notch by making the most of the waterhole, in full view of the hospitality as well as room decks. As a major attraction for the abundant birdlife and big as well as small game, the waterhole offers guests a sublime opportunity to observe the pecking order and a 24/7 game extravaganza. One might even spot a very large crocodile sunning itself on an island outside one’s room. Contact Tau Game Lodge: Tel: +27 (0)11 466 8715/17 Email: email taugame@mweb.co.za www.taugamelodge.co.za

A wild night out...

Central Reservations for Convention & Individual bookings: Tel: +27 (0) 11 466 8715 Fax: +27 (0) 86 685 8816 E-mail: taugame@mweb.co.za www.taugamelodge.com

UGU SOUTH COAST TOURISM

Taking

teambuilding to brave new heights (or depths) So, it’s another year of tolerating annoying colleagues with dark, deluded or downright deranged alter egos. And you have to put the vavoom back into the team… gather up the troops and transport them to a different space and time where they can all bond and sing, but not too enthusiastically (you’re trying to keep the bar bill under control) from the same hymn sheet.

n today’s dog-eat-dog world, this can be a challenge. So, here’s what we’re proposing. Send the whole bunch on an adventure like no other. Maybe make it a secret, to get their buy-in. Then, level the playing field and send them down into the deep blue ocean. No, not with cement takkies! In a cage. Now we’re talking, right? And then let them come face to face with the ocean’s apex predators. Real live sharks. Dozens of them. The kind that will have them stare into the distance, silently, aware of their insignificance in the bigger scheme of things and call their colleagues bud. At least for a while. Teambuilding events are meant to inspire staff to work together, thereby increasing their sense of fulfilment and productivity. Unfortunately, the phrase teambuilding can have negative connotations based on past end-of-year games and activities that were meant to be amusing, but most often turned out to be embarrassing.

Fortunately, there’s a new option for companies willing to think outside the box for their next teambuilding event.

Extremely rewarding You cannot get a more extreme, or awe-inspiring, teambuilding experience than shark cage diving. If you don’t believe us, those who have been on these expeditions call it “life-changing”, “thrilling” and “incredible”. Highly rewarding, it gives employees the feeling that they can conquer anything, no matter what – a real confidence boost. Although many people may feel out of their comfort zone at first, an encounter with South Africa’s majestic marine predators is a hugely satisfying experience. By overcoming fears as a group, team members will be reminded of the value of working together, and of the importance of helping one another through stressful times.

Once underwater, the beauty of the Indian Ocean and the infinite grace of the sharks themselves create a lasting impression that staff can bond over for weeks to come. It’s also a great opportunity for those who spend most of their time in an office to reconnect with nature, allowing them to clear their minds and return to work feeling refreshed and inspired. Above all, by choosing an unconventional activity like shark cage-diving for a teambuilding event, companies are setting a shining example, underlining the importance of fresh, innovative thinking, and encouraging staff to reach new heights in the workplace. By taking staff out of their depth, companies are paving the way for new ideas and broader horizons that will ultimately benefit the bottom line. It will also instill renewed courage, teamwork and commitment.

UGU SOUTH COAST TOURISM ALIWAL SHOAL Divers, including Jacques Cousteau, have celebrated Aliwal Shoal for as long as diving has been around. The site, about 5km off shore from Scottburgh, is where the sailing vessel Aliwal nearly wrecked due to a huge rock on a shoal in 1849. Today, this site is home to hard and soft coral, a rich variety of more than

1 200 tropical and subtropical fish species, including rays, eels, dolphins, octopus, turtles, sharks such as ragged tooth and tiger sharks, whales and whale sharks. Two wrecks, the MV Produce and SS Nebo, can be explored nearby.

PROTEA BANKS Only 8 km off shore from Shelly Beach, is one of the top shark

dive sites in the world. Experience is required due to the depth, 8-40 m, and current, but soft cage diving is offered to those who are not as skilled. At least seven shark species aggregate at the reef with frequent sightings of Zambezi, Tiger, Ragged Tooth and Hammerhead sharks. For the ultimate adventure dive, witness the Sardine

So, avoid menial teambuilding activities and instead, inject proceedings with a dose of adrenaline and create memories and bragging rights that will last forever.

Advance booking is essential. Some operators also have accommodation and a restaurant available on the same premises, for your convenience.

South Coast shark cage diving

Safety of sharks and shark cage divers

Shark cage diving in the South Coast is unsurpassed. World-renowned marine protected areas have designated areas for shark cage diving, where you can expect to see up to 12 different sharks and rays on the dives, including bull sharks, tiger sharks, oceanic black tip sharks, spinner sharks, greater and scallop hammer head sharks and copper sharks. This makes a shark cage diver’s personal triumph while achieving the ultimate bucket list item, so much more spectacular. Justin Mackrory, chief executive officer of Ugu South Coast Tourism, says “Our oceanic offerings are super-exciting for meetings and conference planners wanting unique, memorable experiences for their associates and personnel.” The diving spots on the South Coast are world-renowned Aliwal Shoal and Protea Banks, approximately one and one and a half hours from Durban, respectively. Pick-ups can be arranged with the diving operators. Alternatively, if the diving destination is Protea Banks, you may want to fly directly to Margate on the South Coast. Flights are available on CemAir. Boat launches to Aliwal Shoal are from Umkomaas, Scottburgh and Rocky Bay and to Protea Banks, from Shelly Beach. Shark cage diving excursions take about one and a half hour to two and a half hours. For those who don’t want to get in the water, shark watching from the deck of the boat is available. Shark snorkeling without a cage can also be booked. Speak to the operators to find out which sharks are potential sightings during the time you would like to book. Sharks are guaranteed and you will be able to see multiple species of sharks.

South Coast operators use South African Marine Safety Association (SAMSA) approved cages, which float at the surface and can be entered directly from the boat. Naturally-occurring shark species are attracted into the vicinity of the cage using a bait system that releases fish scent into the water. The cage-diving takes place in designated Marine Protected Areas Aliwal Shoal and Protea Banks, extensive reef systems famous for their healthy corals and diverse marine life. As the operators explain, “the cage is not so much to protect people, but to allow anybody, young to old, non-divers to non-swimmers, to experience the sharks up close.” On the day of the team-building event, teams will arrive at the dive centre of your choice, where team members will be equipped with a wetsuit, a mask and snorkel. Together, these items will ensure they stay warm, and that they can both see and breathe underwater. A detailed safety briefing and educational talk will be given by the centre’s professional divemaster, and by the skipper of the rubber duck boat that will be used to take teams to the cagediving site. Talks cover sharks, marine life and conservation, as sharks are in desperate need of protection. Consider that humans are responsible for the death of more than 100 million sharks a year. Once they reach the site, the cage and bait system will be deployed. When enough sharks have arrived, the skipper and/or divemaster will give the signal to enter the cage, after which team members will be able to experience for themselves the wonder and excitement

Run migratory spectacle, when thousands of pelagic predators feast on millions of sardines. In 2016, both Aliwal Shoal and Protea Banks have been identified as expanded Marine Protected Areas (MPAs), which aim to conserve the rich biodiversity and health of the ocean, thereby ensuring human survival.

of a close-up encounter with the ocean’s apex predators. It is important to note that due to the design of the surface-floating shark cage, it is not imperative for team members to be able to swim or dive.

Reap benefits with mementos Check which added extras are included or can be purchased as part of the teambuilding excursion. Shark cage diving operators will often include or make available professional underwater photos and DVDs of a trip so delegates have, not only the evidence of having done an extreme activity, but they will also be able to go back and relive the experience as many times as they wish, reigniting the benefits time and time again.

To discuss your South Coast Shark Cage Diving Teambuilding requirements, please contact the following shark cage diving operators for more information: Shark Cage Diving KZN – johnmiller@ sharkcagedivingkzn.com or call John on +27 (0)82 373 5950 Umkomaas Lodge Dive Charters – umkomaaslodge@gmail.com or call Lelanie on +27 (0)82 800 4668 Crystal Divers – Pieter@crystal-divers. co.za or call Pieter on +27 (0)62 929 8339 C-Freaks – enquiries@cfreaks.co.za or call Marinda on +27 (0)82 379 4073 Blue Wilderness – info@ bluewilderness.co.za or call Odette on +27 (0)71 705 8518 For shark watching or snorkelling only, please contact Scubaco Diving & Travel – mcfish@scubaco.co.za or +27 (0)79 779 4242.

SPOTLIGHT ON

Mauritius is magical

by Clare Neall CMP, Certified Meeting Professional, Event Stuff SA

At some stage in our lives we will attend a meeting, perhaps win an incentive, network at a conference and possibly manage an event and what better place to implement anyone of these: Mauritius.

hat makes Mauritius so special? Many of us have been there before but arriving back on the island you do have to ask yourself as to why it has taken so long for you to come back! Mauritius is magical – is it the letting go and the onset of relaxation? The gentle humidity lulls your senses, perhaps it’s the clear fresh air, or the endless beaches, the magnificent seascapes, maybe the blue of the ocean or just the thrill of having won a prize to a dreamy destination. And then there’s always that first delicious sip of a Mauritian mojito! World Leisure Holidays (a wholly owned Sun Resorts company) excels at looking after groups and takes immense pride in their teams of experienced, prepared and attentive staff to make your conference and event happen, and happen well. Whether you have budget restrictions, number challenges, perhaps duration is a consideration, guaranteed the island

has something to offer to even the most critical corporate and event professional. Take for example, the Sun Resort offering on the West Coast from the timeless La Pirogue (celebrating 40 years), to the renowned Sugar Beach Hotel or on the East Coast, from Ambre to the five-star Long Beach Golf and Spa Resort, matched with the refreshing attitude of the resort teams, where nothing appears to be too much trouble when it comes to group travel. I recently had the privilege of meeting the Sun Resorts management team and was bowled over by their enthusiasm and passion for their brand, their teams and their properties. Newly on board is chief executive officer David Anderson who, aside from having travelled extensively in search of new fresh creative ideas for the whole business, is a passionate man at heart. Recently appointed to head his global team is Juliette Knowles, as group director of

MICE. Based in the UK, Juliette’s wealth of international experience will prove to be invaluable to an already established and well-grounded Sun Resorts incentive and events team. Juliette is ably supported by Valerie Germain, from the international marketing division. This pair will undoubtedly add enormous strength and a new direction to this market. Shirley Farreedun-Wick, the MICE & events manager, known to many South

SPOTLIGHT ON

Africans already for her time spent at Sugar Beach Hotel is now based at the fabulous five-star Long Beach Golf and Spa Resort property, took time out of her busy schedule to update Event Stuff on where she and the Sun Resorts event teams are at. Shirley has been with the company for close on 18 years, with her career covering that of sales, marketing and events. She says the secret to managing any programme is to be thorough, detailed and conscientious, understanding your team and keeping them informed at all times through meticulous banqueting orders so as not to miss any minor important information. And then, it’s ticking those boxes and working together with her clients to bring about a rewarding and successful time – happy client, hopefully many happy returns. Mauritius is a smooth four-hour flying time from Johannesburg and with no visas needed for South African passport holders, it’s easy travel. A pleasant surprise was the refreshing culture and attitude within this company,

where the staff are more than willing and eager to please and where nothing is too much trouble. A missing suitcase from Cape Town was a prime example of their dedication and support in finding this much needed piece of luggage. “Tell us what you want and if we can, we will do our utmost to make it happen” – seemed to be the thread of continuity throughout this group. Enthused staff on hand at every turn, general manager’s willing to assist and support, business events specialists managing your group detail and offering important local advice. Delving into the detail of events arranged by Shirley and the hotel teams, Shirley muses: The weather can often be an issue, so for her being diligent about always having a back-up plan is key. Preempt problems, don’t over promise, but give them a challenge, and by working with good suppliers more often than not they can make it happen. Order of the day – any size group considered – between the four hotels, there is ample accommodation,

conference facilities, gardens and space large enough for unusual group requests and activities, such as welcome and registration set ups, team building activities, creative entertainment and the use of any venue on an exclusive basis heading the list. There is entertainment aplenty – from fire dancers and jugglers, to Sega bands and dancers, trios, duos, quartets, DJs or full bands, guitarists, jazz singers, there is something different for every evening. Perhaps a fireworks display from a barge on the sea or impress with local fishermen bringing in the “catch of the day” for dinner. Teambuilding – a selection of note from the likes of SummerTImes who partner with World Leisure Holidays and Sun Resorts on all land arrangements, touring, shopping etc. And on hand professional island photographers to capture stills, videos or a thought, deploy a drone for overhead shots of your team in action. My favourite for any group are specialised original themed evenings (but naturally budget dependent), be different, be creative and yes, this is the one place where you can push your, World Leisure Holidays and Sun Resort’s boundaries. The myriad of themed event photos shown to me by Shirley just don’t do their work justice – they’re an impressive team. Mauritius is a business events haven. Really all you need to pack are those essential items - costumes, beach towels, sarongs and sun tan lotion – you cannot keep away for long from those azure seas and sparkling white beaches. Believe in the Sun Resort philosophy “At Sun Resorts every individual is unique. Each stay is exceptional. We all have specific desires at different times of our lives” For 2017 World Leisure Holidays have expanded their Mauritius portfolio and now have an extraordinary offering north, south, east and west of the island of at least 42 properties. Dream big on a tight budget or indulge in a stay at a top fivestar establishment!

VENUE NEWS

MEETINGS AFRICA

Advancing Africa with UFI 2017

Meetings Africa, which took place from 28 February – 1 March 2017, set the scene for the official launch of the UFI Global Congress 2017, which will hit South African shores later this year.

eetings Africa is an event that showcases Africa’s diverse offering of products, worldclass facilities, and services. It is also where African associations and African meetings professionals come together in an attempt to promote the sector. As a result, the global meetings industry has begun to recognise Africa’s potential as a soughtafter destination. On Wednesday 1 March, the UFI 2017 Media Launch was held at Meetings Africa for all to attend. “The UFI Congress and Meetings Africa have the same objective for the industry,” explains Craig Newman, chief executive officer of the Johannesburg Expo Centre (JEC) and vice-chair of the Middle East Africa chapter, UFI.

“Both events aim to bring attention to the fact that Africa is an event destination of choice.” The 84th UFI Global Congress, which will take place from 1-4 November 2017 at the Sandton Convention Centre, will bring large organisations from North America, South America, Europe, Asia and the United Kingdom that invest in exhibitions worldwide. “The congress will connect Africa with the rest of the world while offering a platform to facilitate business opportunities, the sharing of information, and face-to-face networking,” explains Mr Newman. “It will be a platform for those seeking new opportunities in emerging markets and for those who would like to

launch their businesses locally, to meet with big potential partners from the international arena. We would like to encourage all members of our industry to offer their full participation and support the exhibition,” says Mr Newman. “UFI is a global organisation which gives us the opportunity to promote Africa and to create awareness of the business opportunities available here. Therefore, we ask that the industry takes advantage of the opportunities that the event will bring through either exhibiting or sponsorship. “We look forward to hosting this prestigious event and being involved in Africa’s development as a promising future platform for the global exhibitions and events industry,” concluded Mr Newman.

BELOW (FROM LEFT): Skina Maseko, project manager, MIC South Africa; Craig Newman, chief executive officer, Johannesburg Expo Centre; Jim McIntosh, director, business developer and marketing, MCI South Africa; Sonia Thomas, director of operations, UFI; Jana Hofmann, event manager, UFI; and Lisa Sebogodi, managing director, Batsumi Travel.

The Johannesburg Expo Centre: Host of UFI Global Congress 2017

For the past 30 years, the JEC has been consistently delivering events of a worldclass standard. Having built a solid reputation for delivering professional and exciting entertainment, the JEC has welcomed a diverse range of exhibitions, conferences and events ranging from Rand Easter Show & Ultra festival to Church events & companies year end parties. As South Africa’s largest purpose-built exhibition, congress, convention and events venue, the Johannesburg Expo Centre is a multipurpose venue offering 50 000 m² of covered space and an additional 100 000 m² of outdoor space.

VENUE NEWS

Aquila opens rhino orphanage in the Western Cape Nearly 14 months ago, Aquila Private Game Reserve was faced with the daunting task of raising and rehabilitating an orphaned rhino calf. Over the months that followed, the team faced and overcame many obstacles and challenges that come with hand-rearing a wild animal.

earl Derman, owner of Aquila, said: “It has been a thrill to watch this little rhino grow into the magnificent animal we now know as Osita.” The growing scourge of poaching countrywide means that more rhino calves are left abandoned to fend for themselves. The Western Cape, on the other hand, has wide open spaces which gives little cover to the criminal with no snares or opportunistic poaching. Although organised crime poachers are active throughout South Africa the majority of the opportunist and subsistence bush meat poachers are concentrated up north. With the experience gained and the infrastructure set up for Osita, it seemed Business Africa - Half page.ai 1 2017/04/25 01:40:21 PM

a natural progression for Aquila to open its doors to any rhinos needing assistance. They now have the facilities to raise orphaned rhinos in a safe and secure environment with highly experienced staff to give them the best chance possible. Animal companionship for baby rhinos is imperative, and the ideal companion is another rhino. Armed with these facilities and knowledge, Aquila put out feelers for orphaned baby rhinos in need of immediate help. Aquila has been approached to assist with four orphans to date, who are currently being stabilised prior to transportation. In the best interests of the rhino’s rehabilitation and security, the orphanage

will not be open to the public. It will be funded through the NGO “Saving Private Rhino” and Aquila, with the hope of further funding coming from corporate and private donations as well as an active volunteer programme. Around-the-clock security, strict hygiene practices, tons of lucerne and thousands of litres of equine milk formula is needed. “Saving Private Rhino” also intends to rehabilitate and release rhinos who have suffered gruesome facial and respiratory injuries due to poaching incidences. This will require the services of vets who will provide lifesaving reconstructive surgery to allow these traumatised animal to breathe and eat normally.

BIG 5 SAFARI & SPA Real Africa. Real Close To Cape Town

Over 10,000 hectares of Big 5 Conservancy. 4 STAR ACCOMODATION | SPA | CONFERENCE CENTRE Set in the pristine Southern Karoo Highlands against a backdrop of dramatic mountains, the four-star Aquila Private Game Reserve & Spa is a Big 5 conservancy that offers an exciting taste of real Africa just two short hours’ drive from Cape Town. Outstanding personal service and magniﬁcent facilities make this a great team building, small meeting and corporate gathering venue.

2 Conference Venues | Meetings and Events | Team Building Activities Gala Dinners | Intimate “Bush Braai” Experience

Aquilasafari www.aquilasafari.com AquilaSafaris RESERVATIONS: +27 (0)21 430 7260 | MOBILE: +27 (0)83 301 9222 | RES@AQUILASAFARI.COM

FUTURE FOCUS

SA’s Neo scoops 2017 UFI Next Generation Leadership grant UFI, the Global Association of the Exhibition Industry, has named Neo Mohlatlole, business development director at Seven Colors Communications, as one of the five talented exhibition professionals from around the world who won the 2017 UFI Next Generation Leadership grant.

t is exciting to have been chosen as one of the winners,” Mr Mohlatlole said. “As a South African, it’s an honour to be given an opportunity to represent my country – especially because we have been doing well in terms of attracting a large number of international association meetings, conferences and exhibitions to be hosted here.” Originating from Limpopo and with a vast experience in the exhibition space, Mr Mohlatlole is the co-founder of Seven Colors Communications, a marketing and communications agency he runs with his business partner, Kgalema Eugene Mametse. Currently, the company is operating as an integrated marketing and communications agency with headquarters in Johannesburg and satellite offices in Mafikeng and Polokwane. Together, Mr Mametse and Mr Mohlatlole have managed to launch the first exhibition for Stokvels titled Stokvelex, which has been running for three years now across three provinces. Throughout the three-day UFI Next Generation Leadership project, Mr Mohlatlole is looking forward to learning from experts while developing relationships with peers and industry leaders worldwide. This way, he can come back with trends that he can implement to influence interest in more South African black-owned businesses and youth to get involved in the exhibitions and trade shows industry. “South Africa’s exhibition sector provides an incredible opportunity to create new influencers, showcase new products as well as reaching new clientele,” he added. “The industry is of greater importance for up-and-coming businesses as exhibitions and expos become the best opportunities for them to market and promote themselves.” UFI managing director Kai Hattendorf said: “UFI’s NGL grant is all about promoting the talent we have in the exhibition industry – and giving our best rising professionals the international recognition and opportunities they deserve. “When UFI set up the NGL scheme last year it generated enormous global interest. It is exciting to drive this project forward as it facilitates the dialogue between the generations.” C

Tel: +27 (0)21 426 2727 Web: www.folio-online.co.za E-mail: pziets@folio-online.co.za projects@foliotranslations.com Facebook: facebook.com/folioonline Twitter: @Folio_Online

CMY

SAACI NEWS

SAACI BRANCHES

The heartbeat of SAACI By Rudi van der Vyver, chief executive officer of SAACI

It’s already that time of the year when we go through the process of all the SAACI regional branches having their annual general meetings. The Gauteng branches, consisting of Johannesburg and Tshwane, held its annual general meetings at the spectacular Leriba Hotel on 6 April to coincide with Global Meetings Industry Day.

Again, we made sure to support our members during this business events trade show as SAACI hosted International Business Travel Market (IBTM) on 20 April at WTM. During IBTM, I spoke as chief executive officer of SAACI on the role of associations and where they fit in and how members could get the most value from association memberships. The Eastern Cape and KwaZulu-Natal branch annual general meetings are scheduled for 2 and 4 May respectively. We will be placing a focus on truly getting our newly-established, Limpopo, Mpumalanga, Northern Cape and North West branches fully running during the second half of 2017 in order to substantially increase our reach and influence across the country. In doing this we will be able to offer greater benefits to our members and we will also use these branch set-ups as

The SAACI Gauteng Branches AGM was held at Leriba Lodge on 6 April 2017

a blueprint to expand our association footprint into Southern Africa. We have our eyes firmly set on our vision to be the globally recognised professional association of the business events industry in Southern Africa.

THE PILLARS THAT GUIDE US THE WORK WE DO IS GUIDED BY FOUR KEY PRINCIPLE PILLARS:

SAACI

nce again our branches did not disappoint, and Leriba Hotel, who sponsored the event, pulled out all the stops to showcase what our business events industry is all about. The Gauteng annual general meetings were well-attended and, as with our new focus of members first, the networking event that took place after the annual general meetings was a great success. It was also announced that both the Johannesburg and Tshwane branch chairs will have a seat on the SAACI board of directors. This decision was taken by the board based on member’s feedback and to ensure all members and branches have representation at strategic board level. Our Cape Town branch annual general meeting was held on 18 April during Africa Travel Week at World Travel Market TP.pdf 1 3/16/2016 8:33:47 AM – Africa (WTMA) and this event was hosted by the Westin Hotel.

1) SAACI Community 2) SAACI Intelligence 3) SAACI Academy 4) SAACI Into Africa

FOUR KEY TRIBUTARY PILLARS SUPPORT THEM: 5) Branding & Communication 6) Stakeholder Engagement 7) Sustainability 8) Future Focus Association Hub 158 Jan Smuts Avenue 4th Floor, East Wing Rosebank, Johannesburg, 2196

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EXSA NEWS

Join EXSA and

grow your business Now that you’ve made the decision to play a role within the exhibition and event industry, the next step is to join an organisation that can help you take your business to the next level.

hen joining an established industry association, you open yourself up to many more opportunities for growth, both personally and professionally. The more involved you are, the more benefits you can realise. Two vital questions to ask are: • What benefits does this organisation provide to me? • What can I contribute to this organisation that will, in turn, benefit me? The Exhibition & Event Association of Southern Africa (EXSA) is your solution. Phumulani Hlatshwayo, EXSA general manager, said: “It is important that industry players find an association that can provide them with tangible benefits, and is willing to listen to their suggestions and needs. If you’re not sure what the benefits of a membership are, one should find out from both the organisation,

and some participants who are already members of that association.” EXSA is a passionate and committed platform that helps members of the industry to connect, engage, learn and grow. EXSA’s core strategy is to actively grow and develop the exhibition and events industry within Southern Africa through promoting the unique marketing benefits offered by exhibitions and events. There is nothing as impactful as face-to-face marketing within the marketing mix!

“The basic function of EXSA is to provide valuable information, appropriate training, and access to materials that are not easily obtained by an independent company. Membership to EXSA is valuable because we offer you services and benefits that you are not able to access or achieve on your own at a comparable cost. Also, raising the profile of our members is key to us,” he continued. The EXSA membership is made up of service providers/suppliers, organisers, event owners, venues and associate members.

THE POWER OF EXHIBITIONS: Face-to-Face is Simply Better We are the go-to people for exhibitions and events. Our members comprise of Venues, Organisers, Service Providers, Suppliers and Associate Organisations. Formed in 1980, EXSA is recognised internationally as the voice of the exhibition industry in South Africa, and is always available with help and advice.

T: +27 11 805 7272 F: +27 11 805 7273 E: exsa@exsa.co.za www.exsa.co.za Patrons: Platinum:

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SITE NEWS

Incentive travel

the ultimate motivator Incentive travel programmes are widely recognised as an effective motivational tool and a key contributor to effective employee engagement, talent retention and motivating teams to perform at the highest levels.

ewarding top performers with an unforgettable travel experience is guaranteed to create lasting memories that will reinforce the effort initially expended to earn the reward. When top performers return form the incentive trip, they will share their experiences with the rest of the team and the experience will continue motivating staff long after the prizes have been redeemed. According to industry sources, the ROI on incentive travel is close to 100 per cent and it makes business sense to include employee incentive travel as an integral component of employee engagement programs, and increase performance improvement in teams and individuals.

Global brands are recognising the importance of including motivational and performance improvement tools in their overall employee engagement strategy. Their investment has a direct impact on reaching sales targets and improve staff retention. Tour operators are meeting the steady demand with innovative solutions, incorporating research-based methodologies and best practices developed around incentive travel. Here are 10 great reasons to use an incentive travel programme for your team: 1. You bring people together. With incentive travel programmes, you’re building camaraderie with your organisation and customers while offering people a chance to form bonds with their colleagues. 2. You build trust. When people can connect with you on a travel experience, they get to know you and your organisation on a different level, often building a higher level of confidence. 3. You build loyalty. Your employees or customers who earn the travel experience will start to feel like they’re part of a family, which builds loyalty to you and your brand. 4. They increase motivation. When you put an incentive like luxury travel on the table, people are going to work for it.

5. They’re customisable. You can create a unique experience tailored to the demographic of your organisation and customers. Whether you’ve got an older crowd, millennials, or a mix of both, we can put together an itinerary with choices that will please them all. 6. They’re cost-effective. Compared to other forms of compensation and bonuses, travel incentives are less costly while providing a higher return. 7. They have trophy value. People go on Facebook to post photos of their awesome travels, not their huge bonus check. Bragging rights can be a huge motivator when it comes to earning a travel incentive. 8. Incentives promote healthy competition. Whether you’re looking for increased sales or increased market share, a group travel incentive gives people that extra push to earn a spot on the trip. 9. Travel has a universal appeal. There’s a variety of research showing that travel appeals to almost everyone, even above cash. 10. T hey’re memorable. Travel isn’t just a reward; it’s an experience. These types of experiences provide lifelong memories for your participants that remind them that their hard work was worth it. Source: www.motivationexellence.com

What we’re all about: motivational experiences Why we do it? Business results! Site is the only global network of travel and event professionals committed to motivational experiences that deliver business results. Site provides insights and connections that inspire the utilisation of this powerful tool across diverse industries, regions and cultures. Site serves as a source of knowledge and best practices where members can make personal connections that sustain professional growth. Only one organisation sits at the critical intersection between those who seek the benefits of motivational tools and those who can provide these extraordinary experiences. That organisation is Site ...

Contact Tes Proos

Office: + 27 (0)21 555 3617 Fax: 086 698 7792 Email: tes@crystalevents.co.za www.crystalevents.co.za

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CALENDAR

Conferences, workshops and exhibitions of interest to the conference, exhibition and special events market For free entries in this calendar, please supply information to: Contact Publications Tel: (031) 764 6977 | Email: colleen@contactpub.co.za LOCAL: 2017

LOCAL: 2018

16-18 MAY 2017: Tourism Indaba 2017 Venue: ICC Durban and Durban Exhibition Centre Tel: +27 11 467 5011 www.indaba-southafrica.co.za

2-4 JUNE: SAACI 2017 Congress Venue: Tshwane (Gauteng) More information: Rudi Van Der Vyver Tel: 084 580 9882 Email: ceo@saaci.org www.saaci.org

18-20 APRIL: WTM Africa 2018 Venue: Cape Town International Convention Centre, Cape Town More information: Thebe Reed Exhibitions Tel: +27 (0)11 549 8300 Email: info@ThebeReed.co.za

INTERNATIONAL: 2017

OCTOBER 10-12: IMEX America. Venue: Las Vegas, United States of America. Tel: +44 1273 227311. www.imex-america-2017.com

Tel: +971 603 3300. Email: event@aime.aero

MAY 16-18: IMEX Frankfurt. Venue: Frankfurt, Germany. Tel: +44 1273 227311. www.imex-frankfurt.com JUNE 14-16: IBTM America. Venue: South Florida, United States of America. Email: ibtmamerican@reedexpo.com AUGUST 23-24: IBTM China. Venue: Beijing, China. Email: cibtm.helpline@reedexpo.co.uk SEPTEMBER 6-7: IBTM LATIN AMERICA. Venue: Ciudad de Mexico, Mexico. Tel: +52 (55) 88 52 62 10. Email: info@ibtmlatinamerica.com SEPTEMBER 26-28: IT&CMA Asia 2017. Venue: Bangkok Convention Centre, CentralWorld Bangkok, Thailand. www.itcma.com

NOVEMBER 12-15: 56th ICCA Congress. Venue: Prague, Czech Republic. More information: Mathijs Vleeming, marketing project manager, ICCA, Toren A, De Entree 57 1101 BH Amsterdam, The Netherlands. Tel: +31 20 398 1962. Email: mathijs@icca.nl. www.iccaworld.com NOVEMBER 28-30: IBTM World. Venue: Barcelona, Spain. Tel: +44 (0)20 8271 2127. www.ibtmworld.com JANUARY 22-23: AIME Dubai. Venue: Dubai World Trade Centre, Dubai, United Arab Emirates.

FEBRUARY 6-8: IBTM ARABIA. Venue: Abu Dhabi, United Arab Emirates. Tel: +44 (0)20 8271 2143. www.ibtmarabia.com FEBRUARY: AIME 2018. Venue: Melbourne Convention & Exhibition Centre, Melbourne, Australia. Tel: +61 2 9422 2500. www.reedexhibitions.com.au MAY 13-15: Association Expert Seminar. Venue: Frankfurt am Main, Germany. More information: ICCA Netherlands. Tel: +31 20 398 1961 JUNE 29-JULY 1: ICCA Association Meetings Programme. Venue: Fukuoka, Japan. More information: ICCA Netherlands. Tel: +31 20 398 1902

TEL: +27 11 452 1115 FAX: +27 11 452 3609 WEBSITE: www.plaslope.com EMAIL: glenda.aereboe@plaslope.com

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• Debasafe® Tamper Evident Security Bags are used whenever tamper-evident movement is critical. • We manufacture to order and assist in tailor-made solutions to suit your security needs. • A comprehensive range of security features are standard on the bags and additional features can be added. • The sealing strip is used for exacting demands with a heat indicator displaying attempts to tamper. • Tampering by means of cold, heat, solvents, liquids & manipulation is clearly visible. • Bags can be customised according to customer’s requirements with exclusive numbering & bar-coding. • Bags are manufactured in either transparent or opaque LDPE film, in various grades to meet specific requirements.

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