Business Events Africa — July 2024

NH Sandton, the best place to connect with the city and neighbourhood

About the cover

Avianto: A village made in heaven

For over 21 years Avianto, in Muldersdrift, has been a beacon of excellence for conferencing, weddings, team building, exhibitions and events. Starting as a wedding venue, it has evolved to become one of the top events destinations in Johannesburg.

NH Sandton is Now Open

A brilliant base in the heart of Sandton, NH Sandton is just around the corner from the JSE, and only two kilometers from Nelson Mandela Square and Sandton Gautrain Station. Bright and spacious rooms and event space, that o er great value in a convenient location.

RECORD-BREAKING ICCA CONGRESS CONCLUDES IN

international association meetings industry calendar, recently took place in Dubai, United Arab Emirates, with more than 1150 senior meetings industry professionals and association meeting planners from over 75 countries in

Business Events Africa has 12 issues a year and is published monthly. This magazine is currently

, is a member of:

Don’t be left behind in the ever-changing world

As technology continues to change the way we do business, with AI coming into the forefront, I have some concerns.

Technology is great when it works, becoming too dependent on technology can also be a problem. Don’t misunderstand me, I think as a tool, technology can free up time in ones workday, but make no mistake, it cannot replace the human touch.

Our sector, the business events sector is also about the connections we make. We are a very hands-on, face-to-face industry.

The human connection is still imperative in the business events sector. We are a sector that requires the face-to-face interaction.

One of the things I have said over and over again, is that people buy from people they know, and people they like. Technologies, like MS Teams and Zoom does not allow for you to really know someone, or how they make you feel. The true connection only begins when you meet in-person.

With Covid – we all learnt that we could continue doing business thanks to these platforms, however, the relationships we built pre-Covid is actually what got most of us through. It was useful and a necessity in a time when we had no other choice.

and design, it is important to remember that AI is only as effective as the information that gets entered into the system. The knowledge base required when dealing with AI is vital and that comes from years of experience. I also wonder, can technology interpret something like common sense?

The same goes for AI in stand build design. It is quite innovative and provides a visual illustration, but as in all AI tools – it still requires human interaction.

Honestly, I am struggling to adapt to AI in my personal role. I know there are many wonderful tools available. I am still quite old school but have begun exploring some of the new tools - but am doing so cautiously.

There is a necessity to change with the times, especially when it comes to technology, but I believe it always has to be done in tandem with human engagement.

From a hybrid event perspective, I see there are many new tools available that moves the speaker from the screen to an onstage hologram, now this excites me. I definitely see this as a better option than the onscreen format. There are also

As technology advances, these technologies will become more affordable.

Hybrid also appeals to the sustainability part of a congress. The carbon footprint decreases significantly, especially if the event is taking place in South Africa, which remains a long-haul destination for most.

One area I think AI will struggle, is in incentive programme design. Incentives are very niche and require thought-out, tailor-made once-in-a-lifetime experiences. Human experience counts hands down with this kind of programme. I suppose it comes down to how the programme is designed.

The same could be said for a conference programme. However, it could provide a framework that can be fleshed out.

No matter if you are pro or against AI and innovative technologies, the fact is – if you don’t change with the times, you will be left behind.

Irene

Credit:

Hein Liebetrau

SA Tourism welcomes Minister Patricia De Lille’s re-appointment

South African Tourism (SA Tourism) extends heartfelt congratulations to Minister Patricia De Lille on her reappointment as Minister of Tourism, and to Maggie Sotyu on her appointment as Deputy Minister of Tourism, following President Cyril Ramaphosa’s announcement of the National Executive for the seventh

mission to increase travel to and within South Africa, thereby

Ms Guliwe emphasised that, with international tourism expected to fully recover in 2024 — driven by strong demand, enhanced air connectivity, and the continued recovery of China and other major Asian markets, SA Tourism looks forward to working with Minister De Lille, to create an enabling environment for the sector’s growth through collaboration with various stakeholders.

“Our country boasts natural beauty, rich culture, stunning landscapes, an incredible array of tourism offerings, warm hospitality, and quality-assured facilities and establishments.”

International tourist arrivals from January to April 2024 totalled 3.2 million, representing an 11.1 per cent increase when compared with

Ms Guliwe also expressed gratitude to the outgoing Deputy

“I would like to extend my thanks to Amos Fish Mahlalela for his leadership during his term as Deputy Minister of Tourism. As a destination marketing organisation, we greatly benefited from his support in growing our Meetings, Incentives, Conferences, and Exhibitions (MICE) sector, also known as business events. Mr Mahlalela also spearheaded the efforts of The Tourism Grading Council of South Africa (TGCSA), the custodians of our nation’s quality assurance and

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NH Hotels & Resorts brand debuts in Africa with the launch of NH Johannesburg Sandton Hotel

NH Sandton, the best place to connect with the city and neighbourhood.

Minor Hotels, an international hotel owner, operator, and investor with more than 550 hotels in 56 countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and the Americas, proudly announces the latest addition to its African portfolio — NH Johannesburg Sandton. The launch is part of a strategic partnership between Minor Hotels and The Cavaleros Group, one of the largest privately-owned property groups in South Africa, and represents the debut of NH Hotels & Resorts on the continent and Minor Hotels’ commitment to expansion in the region.

The addition of NH Johannesburg Sandton is part of Minor Hotels’strategy to expand its global footprint and cater to travellers’evolving preferences. The launch was marked by a ribbon-cutting ceremony at the hotel led by Amir Golbarg, Minor Hotels’senior vice president of operations — Middle East, Africa,

and India, and Penny Cavaleros, chief executive officer of The Cavaleros Group.

The property will first operate as NH Johannesburg Sandton and following an extensive refurbishment, will be rebranded as NH Collection Sandton.

Located in Sandton, the 329-key property offers a selection of guest room categories including standard, deluxe, and executive rooms, one-bedroom suites, and the 145 sqm Presidential Suite. Dining options include Tradewinds, which offers sophisticated dining with an international menu of a la carte and buffet dishes. With two bars, an executive lounge, and 12 meeting and events spaces accommodating up to 750 delegates, NH Johannesburg Sandton is an ideal and convenient meeting venue in the country’s financial centre of Sandton. A gym and large outdoor swimming pool enhance the guest experience by offering wellness and leisure

options.

“The launch of NH Johannesburg Sandton marks the beginning of an exciting new chapter for the hotel, which has long been a cornerstone of the Sandton business district,” commented Mr Golbarg.“We chose this particular hotel for its strategic location and rich heritage, and we are dedicated to delivering unparalleled hospitality that exceeds the expectations of our guests and contributes to the thriving tourism sector in South Africa.”

The rebranding of the hotel to NH Hotels & Resorts offers guests an exciting gateway to the GHA DISCOVERY loyalty programme, where members can unlock exclusive benefits and rewards across nearly 230 NH hotels, in addition to opening doors to a broader world of hotels and resorts with over 800 hotels across 40 distinguished brands in 100 countries.

Looking ahead, NH Johannesburg Sandton will introduce new initiatives to enhance guest experiences and expand its market presence. This includes the development of exclusive packages, curated local experiences, and continued investment in sustainable practices. The property’s transformation is designed to resonate with both local and international guests, offering a blend of comfort and modern sophistication.

Nico Vivier, regional director of operations & development at Minor Hotels South Africa, commented on the significance of this move: “South Africa is a vibrant and rapidly growing market with immense opportunities in the tourism sector. The debut of NH Johannesburg Sandton allows us to bring our world-class hospitality standards to this region, providing travellers with a premium experience that showcases the best of local culture and hotel accommodation.”

Mr Vivier extended heartfelt gratitude to the dedicated team, partners, and supporters who made this launch possible. “Our success is a testament to the hard work and vision of our team, and the unwavering support from our partners, The Cavaleros Group.”

NH Hotels & Resorts has an existing portfolio of over 230 properties in well-connected destinations across Europe and the Americas and is now expanding its footprint into other regions. NH provides guests with value-formoney, smart service, and all the necessary comforts for work, rest, or enjoyment, ensuring each stay is always a pleasure.

Minor Hotels currently operates 27 hotels and resorts in nine African countries, across its

Rwanda Events Group Ltd — Building an international company for the next generation

Christian Gakwaya is an entrepreneur and motoring enthusiast, who founded Rwanda Events Group Ltd, a Rwandan homegrown company that organises events, conferences, and concerts. He started this venture in 2009 while still a student, offering event support services at various meetings, to earn an extra income.

Under Christian’s leadership, as chief executive officer and founder, Rwanda Events has delivered several prominent events for government bodies, multinationals, and international organisations. Christian is deeply committed to mentoring young professionals in Rwanda, aiming to empower them to reach their full potential within the events sector. This commitment forms the core of his professional ethos.

Christian has over 16 years of extensive experience in the events industry. He has grown his company from a small agency, to one of the leading international events management companies in Rwanda. Starting with six team members in 2009, it now has seventy staff.

Christian is an alumnus of Africa Leadership University, holding an MBA, and he has also completed the Senior Executive Programme at Columbia Business School, further enhancing his leadership and strategic capabilities.

Christian said the turning point for Rwanda Events and the industry in Rwanda was when the government introduced the MICE strategy through the Rwanda Convention Bureau in 2014. “We aligned with government’s policy to grow the business events industry and position Rwanda as the hub. The Rwanda Convention Bureau assisted with training. They also educated us on the business events sector and its importance to the country. Today, it is one of the economic pillars of our economy.”

Between 2016 and 2019, the Rwandan government invested in key infrastructure, including facilities such as the Kigali Convention Centre, BK Arena, and Kigali Marriott Hotel, in addition to the national airline that connects Rwanda to many global hubs.

Christian said: “Today, the MICE industry is still growing in Rwanda and we are working hard to ensure that we keep our value proposition higher, and appealing to events owners that are looking for their next host.”

“We are building an international company for the next generation,” Christian added.

Skills development

Our company is passionate about repositioning the next generation through skills development and training.

Rwanda Events recently launched its own Academy — focusing for the first intake on the AV segment. “The demand is quickly surpassing the available talents in this area. We enrolled the first intake of fifteen fresh graduates, who are undergoing six months of inhouse training.

Christian said: “We would like to make this a proper academy and get education partners onboard to assist. This means that Rwanda Events can grow its training to various segments in the industry.”

Reach out

Website: www.rwandaevents.com

Email: info@rwandaevents.com

Tel: +250-785-800-000

info@rwandaevents.com

Building morale and celebrating success: Why year-end events matter

As the crisp air of the South African winter settles, businesses across the country begin to turn their sights towards the warmer summer months. This season shift also brings anticipation of a crucial moment in the business calendar — year-end events. Far more than just a party, these gatherings offer a powerful opportunity to recognise employee contributions, celebrate achievements, and solidify team spirit before the festive season kicks off.

Year-end events serve as a vital platform to acknowledge employees’ dedication and hard work throughout the year, and taking the time to express appreciation can significantly impact morale and motivation. Studies have shown that employees who feel valued and recognised are more likely to be engaged, productive, and loyal to their companies. A well-planned year-end event provides a perfect space for this recognition, fostering a sense of accomplishment and creating a positive and memorable experience for the team.

Year-end events are more than simply an opportunity to celebrate; they are powerful tools for strengthening team bonds and fostering a sense of community. Shared meals and refreshments form a cornerstone of social interaction, providing a neutral space for colleagues to connect outside of their day-to-day work routines. This fosters a sense of belonging and camaraderie that

can translate into improved collaboration and communication throughout the coming year.

Mobile hospitality offers a unique advantage for businesses seeking to elevate their year-end celebrations. Mobile hospitality providers like Barmotion cater to your specific needs, offering various food and beverage options that can be customised to suit any theme, location, or budget.

The power of mobile hospitality extends beyond simply satisfying appetites. It allows

for seamless integration of your company’s branding into the event. From branded cups and plates to personalised menus echoing your key messages, these elements reinforce your staff’s sense of community and belonging.

The beauty of mobile hospitality lies in its versatility. Whether you envision an elegant golf day, a family-friendly adventure, or a vibrant festival-style celebration, mobile platforms can be customised to seamlessly blend with your chosen theme. From classic

cocktail bars with bubbly receptions for a sophisticated corporate event to fun pop-up popcorn stands for a family-oriented celebration, a vast array of options caters to diverse preferences, creating an unforgettable experience for all your guests.

Mobile hospitality offers exceptional flexibility. With the freedom to choose from any indoor or outdoor space, you can create a truly unique celebration. Rooftop gatherings, picturesque fields, or even stunning outdoor venues — the possibilities are endless.

A well-planned year-end event ensures that every employee feels included. Mobile hospitality providers like Barmotion cater to dietary needs and cultural preferences, offering diverse options that guarantee inclusivity. This attention to detail demonstrates genuine care for your employees, further strengthening their sense of value within the company.

Understanding the significance of yearend events goes beyond just providing food and drinks. Barmotion, the leading mobile hospitality provider in South Africa, goes the extra mile to ensure your celebration reflects your company’s unique values and culture. It becomes an extension of your team, meticulously crafting bespoke experiences that go beyond the ordinary. With an attentive service delivered with a smile, Barmotion ensures every detail is perfectly orchestrated to create a truly memorable event.

Year-end events represent a valuable investment in your most important asset — your employees. By taking the time to plan a well-executed celebration, you demonstrate your appreciation for their hard work and dedication. This translates into a more motivated and engaged workforce, ultimately contributing to your company’s success and long-term growth.

So, as you approach the South African summer and anticipate the end of another successful year, consider the power of food and refreshments. By incorporating mobile hospitality, with its unique blend of customisation, flexibility, and attentiveness, you can create an unforgettable experience that strengthens your team and sets the stage for a triumphant year ahead.

Contact details

Tel: 0861 WE ROCK (0861 937 625)

Email: info@barmotion.co.za

Website: www.barmotion.co.za

Tracy Gounden — ‘loving what I

do, keeps me going’

“I am passionate about delivering innovative and successful trade fairs that showcase the latest trends and solutions in the sector and create value for exhibitors and visitors,” said Tracy Gounden, business development and portfolio director, Messe Frankfurt South Africa (MFSA).

Tracy joined MFSA nine years ago and has been instrumental in growing the various shows.“It has allowed me to learn and grow,”she said.

“As a business development director at MFSA, I leverage my 10+ years of experience in sales and marketing to drive growth and profitability for trade fairs in various industries, such as automotive, renewable energy, transport, and manufacturing. I have a proven track record of developing and implementing effective event strategies, managing P&L and budgets, negotiating with suppliers, and leading sales teams to achieve and exceed revenue and margin targets,”Tracy said.

She added:“I am a workaholic, and love being out and about. I love to travel and enjoy new experiences and learning about cultures. I am outgoing and fun, but extremely impatient.”

“I have good, solid relationships with colleagues and friends that have been built over the years,”Tracy said.

Tracy added:“I excel at building and maintaining profitable relationships with key stakeholders, such as associations, government bodies, and international clients, in challenging and emerging markets across Sub-Saharan Africa.”

Where do you see the exhibition sector in Africa at present?

B2B exhibitions are really good, especially the ones that have an international presence, as they help with the economy.These exhibitions help boost airlines, private and public transport, stand builders, venues, and restaurants, not forgetting our hotels.

There is so much that can be done through B2B exhibitions in South Africa.We are focused on transformation, skills development, and localisation. With each B2B show that we do, we can now focus on all of these, so exhibitions are no longer traditional, where you walk around collecting cards.

The best part of exhibitions is that we use the platform to develop and work towards developing our key sectors and deliverables, and our corporates, as well as government, should see their value and utilise these platforms in achieving their KPIs by working together.

Where were you born and raised?

I am from Durban and lived in Queensburgh before moving to Johannesburg, nine years ago, to work at MFSA.

Where did your career begin?

I worked in retail, and moved into public relations and communications, for FMCG, then into hospitality and now I’m in events.

What do you enjoy most about the exhibition industry?

I love what I do, so it doesn’t feel like a job to me. I have travelled outside of South African, and have learnt so much over the years. I learn something new every day in the industries I work in.

What has been the biggest change you’ve seen in this sector?

The traditional exhibition is no longer appealing, so trade shows are having to constantly find new ways of attracting visitors and exhibitors, as so much can be done now using technology. So, to answer you, technology has been the biggest disrupter.

Were you always involved in this sector?

Not always in events, however, everything that I have done in the past can be linked to retail, hospitality and tourism.

What would you change in your life if you could, when looking back?

There isn’t anything I would change. Everything I have done has made me appreciate and value where I am now.

Do you have any hobbies?

I love listening to music and finding new places to go to. I also enjoy dancing, any opportunity I get.

What is your favourite sport?

I have no favourite sport. Rugby is about the only sport I watch.

What do you do for leisure?

I watch TV — a good mystery series, and movies.

What is your secret to success?

I wouldn’t say I am successful. I have many experiences that are rich, and loving what I do, keeps me going.

What has been your biggest challenge in this sector?

Post covid — trying to win back the confidence of exhibitors, to start exhibiting again.

What is your pet hate?

Peoples’ lack of respect for your time.

What is the most memorable place you have ever been to, and why?

Cologne, because of the incredible buildings that are hundreds of years old. It is incredible to see how well-kept and maintained they are, after all those years.

What type of holiday would you avoid at all costs?

I would not go on a cruise holiday, it scares me.

If you could be anyone for the day, who would you be and why?

I don’t want to be anyone else, just a thin version of myself.

What is your favourite city?

Dubai. I love the freedom and safety. You are able to go anywhere, anytime, alone.

How do you relax?

By watching movies.

What are your favourite movies? Twilight and The Transporter.

What is your favourite food?

Spicy food and a good braai.

Who is your favourite movie star? Jason Statham.

What is the most impulsive thing you have ever done?

I am an impulsive person, in general. I have done so many impulsive things that it is hard to name one thing.

Who is your role model?

My Mum. She always taught my brother and I that nothing is impossible, and no matter what happens, we get back up and keep trying.

What advice do you have for anyone starting out in this industry and hoping to follow in your footsteps?

The industry is not for the faint-hearted. It takes hard work and perseverance. It is important to remain honest and humble. Treat everyone with respect, regardless of their title. Lastly, be understanding.

What is your dream for the future?

To continue learning about new cultures and seeing new places.

Sun City raises the bar even higher for sustainable solar energy

Sun City is going to great heights in its bid to take the resort off the grid completely, in the future. With all available space on the roof of Sun Central now covered by solar panels, the resort lifted its sights to the roof at The Palace, and the Sun City hotel.B

Brett Hoppé, general manager of Sun City, said: “Conventional installation methods such as cranes would have inconvenienced our guests, so given the scale of the project, we decided that airlifting the equipment was the best and quickest solution. At its highest point The Palace is 70m high, so lifting 1,193 solar panels and the supporting steel structures onto the roof is no mean feat. The hefty panels were packed into crates, with each one weighing just under a ton.”

Mr Hoppé emphasised that the rollout of the panels forms part of a broader, phased environmental strategy that will, in the future, take the resort off the grid.“Sun City is an enormous property with many moving parts to power up, but we believe our ground-breaking project not only reduces our Resort’s demand and consumption of energy, but that it will also meet Sun International’s broader environmental commitment.

“Our sustainability promise is based on people, planet and profits, in that order. Solar is beneficial to our broader community, as the less power we draw from the grid, the more is available to others; it works for our guests –especially those travelling from overseas – as they want to know that they are not increasing their own environmental footprint when they stay at Sun City, and it works for our own bottom-line. Since June last year, we have completed the first two phases of the project

and have already realised a financial saving of approximately R3.1-million.

The installation has been planned in several phases. When this particular phase has been completed, demand from the resort on the national grid will drop by an estimated total of 2.3 mW.

Lwazi Mswelanto, sustainability manager of Sun City, highlighted the resort’s wider objectives:“Our sustainability agenda is focused on not only shrinking our environmental footprint, but also on uplifting our surrounding communities. We work closely with all partners to ensure that members of our doorstep communities are employed, trained and upskilled to service the technology during the building, and after completion of the project. Sun City currently employs 18 locals through our solar project. For us it is critical to be able to give back to our community.”

TM Lesetla, senior operations engineer at Tsebo Energy Solutions, highlights the current progress:“We are now in Phase 3 of our solar plant installation. This phase will add an additional 690 kWp, increasing our total to nearly 4,000 solar panels installed across the resort.”As of 10 June 2024, Sun City has already saved and produced a total of 2,203,886.97 kWh, and avoided 1976.5 tons CO2e.

The project showcases a meticulously planned approach, having secured approvals from Sun City’s management and aligned with stringent health and safety standards.“The

planning phase, which took about two months, was critical in minimising risk and disruption to Sun City’s operations, ensuring the safety of both guests and the structural integrity of the buildings,” Mr Lesetla added.

This extensive preparation included stakeholder engagement with various department heads within Sun City, ensuring that every aspect of the project adhered to both the National Occupational Health and Safety Act and internal safety protocols.

This innovative approach not only protects the architectural heritage of the resort, but also aligns with Sun City’s commitment to sustainable and responsible energy solutions.

This solar plant installation not only marks a significant technological advancement, but also represents the strong partnership between Sun City and Tsebo Energy Solutions, setting a new standard for integrating renewable energy solutions in heritage-sensitive environments.

The helicopter lifting up the solar panels (left) and delivering them on the roof of The Palace (right).

Solar panels on the Sun Central’s roof, with the helicopter airlifting the new panels at The Palace in the background.

SustainAble

Yes, we’re very proud to declare that we’re able to claim sustainability in our business practices and end products.

Sustainable Design Philosophy

In the world of exhibition design, sustainability is no longer just a trend, it is a necessity.

The ExpoGuys approach to exhibition design, production and execution is engrained in recycling and striving to reduce its carbon footprint by maximising material reuse. This is our Corporate Social Responsibility.

Green Stand Award @ Africa Travel Indaba

Courtyard Hotel Waterfall City wins Game of Chefs

The heat of the kitchen, the pressure of the clock counting down, and the scrutiny of the judges and spectators — culinary competitions are not for the faint-hearted! The team of four chefs from Courtyard Hotel Waterfall City proved that they were up to the challenge and were named Game of Chefs 2024 champions, walking away with the winner’s trophy, gold medals, certificates, and a whopping R40,000 cash prize.

Game of Chefs is an invitation-based, World Association of Chefs Societiesapproved national competition, now in its fifth year. It is open to teams of professional chefs from restaurants, hotels, lodges, catering companies, and chefs’ associations in South Africa. This event was also the international leg of the competition and was held in the EconoFoods Culinary Village during the Hotel & Hospitality Expo Africa and

Africa’s Big 7 show from 11-13 June 2024.

The talented team from Courtyard Hotel Waterfall City included: executive chef, Natalie Schoonbee; pastry/commis chef, Ro-Anne Williams; junior sous chef, Erick Mbudu, and chef de partie, Evans Mtombela. Together, they created the winning menu from a mystery basket that included papaya, turnips, tuna, duck, beef short rib, and camembert, plus regular pantry items.

On the menu was the following:

Starter: Tuna tataki, with cucumber and kiwi fruit salsa, pickled ginger, and teriyaki.

Main: Seared duck breast, duck leg, and beef short rib trio, with roast garlic mashed potato, pak choi, turnip, papaya, and gooseberry gremolata.

Dessert: Camembert Mousse, with coconut sponge, berry compote, and smoked vanilla condensed milk drizzle.

Erick Mbudu, Junior Sous Chef, in action.

Winning team from Courtyard Hotel Waterfall City with judges, organisers and emcee.

Natalie Schoonbee, Executive Chef, in action.

Game of Chefs 2024 champions.

Chef Natalie said that it was a team effort from start to finish. The group’s general manager: F&B operations, Trevor Boyd (also an international culinary judge and past member and manager of the Olympic Culinary Team, and hotel general manager, Brendan Luttig, brought their wealth of experience, advice and mentorship to the team’s practice sessions. City Lodge Hotels sponsored their application, uniforms, and essential equipment, all adding to their success.

Chef Natalie said: “During practice sessions before the competition, we carefully followed the protocols and rules we would be judged by. We created our own mystery baskets, practiced making menus from random ingredients, and executed our dishes within the allotted time.”

Chef Natalie said, of the competition: “This was an unfamiliar but fun experience for me. It allowed me to bond with my team members in a casual yet richly rewarding way. Working with the team was wonderful, and I was proud of their enduring focus and dedication, both leading up to and during the competition. I see incredible potential in the kitchen team at Courtyard Hotel Waterfall City and I trust this will not be the last accolade acknowledging the passion, dedication, and expertise our team is capable of demonstrating.”

Chef Erick added: “Even though I practiced, I wasn’t too sure, and was scared. Competing with other chefs in the country gave me cold feet. Then I remembered my grandma — she always believed in me, and that made me believe in myself. Preparation wasn’t easy but, on competition day, as soon as I saw Chef Trevor, I felt reassured and remembered to believe in myself. I saw him competing when he was my mentor, and I said to myself, ‘I will

do this for Chef Trevor and my grandmother.’ From there, the fear went away, and I told myself, ‘I will do exactly what I do in my kitchen’ and, win or lose, I would be proud. Little did I know that we would win and be crowned champions! Thanks to Chef Natalie, who also believes in me and encourages me to believe in myself.”

Chef Ro-Anne noted: “The Game of Chefs competition was absolutely nerve-racking for me; however, I quickly fell in love with the thrill — like the adrenaline we face in busy service when orders are piling up and prep is running out. It was truly fun and exciting, and I am forever grateful for the experience! It motivated me to want to enter more competitions and to succeed further. To win the first-ever Game of Chefs is a huge milestone and took me by surprise. It still feels unreal, but now I am more confident and feel ten times more love and passion for the industry and the endless possibilities to come.”

Chef Evans sums up the team experience, “If we can do this on our first time competing, we can do anything!”

The eight competing teams were given 150 minutes (two-and-a-half hours) to gather ingredients from the EconoFoods on-site pantry, to add to the compulsory products, write up their menus, cook, plate, and serve 15 individual servings of a three-course meal consisting of a warm or cold starter, main course and dessert.

Scoring criteria complied with Worldchefs rules and regulations, for a total of 100 points awarded as follows:

50 Taste

25 Correct professional preparation

10 Arrangement, presentation, innovation

10 Mise-en-place

5 Service

Judges included Rudi Mueller (head judge), James Khoza (tasting judge), Mahlomola Thamae (tasting judge), Trevor Boyd (tasting judge), Pieter Malan (kitchen judge), and Coovashan Pillay (kitchen judge), and Martin Kobald.

Other awards were presented as follows:

First Runner-up: Les Creatifs received a silver medal and prize money of R25,000.

Second Runner-up: Sandton Sun and Towers received a bronze medal and R15,000.

Best Hygiene Practice sponsored by Tork: Sandton Sun and Towers received a trophy and R5,000.

Chef Trevor said of the experience: “We conducted intensive training with mystery baskets during practice sessions followed by debriefing, competition tips, and preparation goals. Our chefs learned quickly and applied what they learned, and on the day, I was so proud to see how professional they looked and worked — they represented City Lodge Hotels and their hotel well.”

He added, “The judges could see that our team was well-trained and mentored. They said competition standards were set high, the winners were outstanding, and did themselves and their hotel proud.”

Lindiwe Sangweni-Siddo, chief operating officer of City Lodge Hotels, noted: “We are so proud of our chefs for entering this competition, and then winning it! As City Lodge Hotels expands its food and beverage offering, we applaud our chefs for taking every opportunity to grow their skills and experience, knowing this enhances their careers and our service delivery. Culinary passion shows on the plate, and this is all part of a top-notch guest experience in our restaurants.”

Starter — Tuna Tataki, with cucumber and kiwi fruit salsa, pickled ginger and teriyaki.

Main — Seared Duck Breast, Duck Leg and Beef Short Rib Trio, with roast garlic mashed potato, pak choi, turnip, papaya and gooseberry gremolata.

Dessert — Camembert Mousse, with coconut sponge, berry compote, and smoked vanilla condensed milk drizzle.

Exciting new leadership at Minor Hotels in Zambia and Mozambique

Minor Hotels, an international hotel owner, operator, and investor with more than 540 hotels in 56 countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and the Americas, is thrilled to announce the appointment of exceptional new hotel managers and an executive chef at our luxury hotels in Zambia and Mozambique. These dynamic professionals are set to elevate the guest experience and culinary offerings to new heights, reinforcing our commitment to excellence and innovation.

New hotel managers and executive chef in Zambia

In Zambia, The Royal Livingstone Victoria Falls Zambia Hotel By Anantara is proud to welcome Longa Mulikelela as the new hotel manager of this luxury hotel. With nearly 20 years of distinguished experience in hospitality management, Mr Mulikelela is an awardwinning professional known for his exceptional leadership. He holds prestigious qualifications from Cornell University, ACCA, UNICAF University Zambia, and The Hotel and

Tourism Training Institute.

Mr Mulikelela’s extensive career includes senior roles at top African hotels, with expertise in revenue management, and corporate social responsibility (CSR) projects. As a member of the Institute of Hospitality and ACCA, he combines academic excellence with practical expertise.

South African-born, Beatrice Ellis has taken up her new role as the Avani Victoria Falls Resort hotel manager. Renowned for her customer-centric approach and operational brilliance, Ms Ellis has a stellar record in luxury

hotels, resorts, and unique hospitality settings worldwide.

Her impressive career includes roles at Mount Grace in South Africa, Anantara Dhigu Maldives, and the Prince of Wales Hotel in the UK. With Cornell University credentials in Business Strategy and Executive Leadership, she excels in boosting profitability and guest satisfaction.

Ms Ellis’s innovative initiatives, such as launching a sustainable garden for fresh, organic produce, have elevated guest experiences and promoted eco-friendly

Longa Mulikelela, Hotel Manager, Royal Livingstone Victoria Falls by Anantara.

Beatrice Ellis, Hotel Manager, Avani Victoria Falls Resort.

Tuwan Halikeen Mohamed, Executive Chef, Avani Victoria Falls Resort.

The Royal Livingstone Hotel by Anantara.

practices. Known for her exceptional leadership and passion for hospitality, Ms Ellis is set to bring exciting new energy to Avani Victoria Falls Resort.

Laurie Burr will continue to oversee both The Royal Livingstone Victoria Falls Zambia Hotel By Anantara and Avani Victoria Falls Resort as complex general manager.

Along with the hotel’s new manager, Chef Tuwan Halikeen Mohamed, takes the helm as executive chef at Avani Victoria Falls Resort. With over 23 years of culinary excellence, Chef Tuwan brings a wealth of experience from some of the world’s most prestigious five-star and seven-star hotels. He brings a fresh perspective to Avani Victoria Falls Resort, emphasising the use of locally sourced ingredients and contemporary culinary techniques to create extraordinary dining experiences.

Chef Tuwan has honed his skills in highenergy environments, from Raffles and Fairmont in Doha, Qatar, to the iconic Burj Al

Arab in Dubai. His journey includes leading roles at the luxury One&Only Reethi Rah in the Maldives and Uga Ulagalla in Sri Lanka, where he served as executive chef, delivering exceptional dining experiences.

Known for his dedication to quality and innovation, Chef Tuwan is eager to infuse his culinary expertise into Avani Victoria Falls Resort, creating memorable dining experiences that celebrate both local and global flavours. With a passion for learning and a commitment to excellence, he is set to elevate the culinary offerings at the Victoria Falls hotel.

Elevating hospitality in Mozambique

In Mozambique, Anantara Bazaruto Island Resort Christian Sanchez has been appointed as the new general manager. With a diverse background spanning Senegal, Portugal, and Spain, Mr Sanchez is a seasoned hospitality professional with a rich multicultural perspective.

Educated at the renowned Les Roches Hotel School of Management in Switzerland, Mr Sanchez launched his career with management training at Topnotch Resort & Spa in the USA, one of the top 10 ski resorts globally. His career highlights include key roles at the Montauk Yacht Club in the Hamptons and with prestigious brands such as Accor, Melia, and Hilton.

Mr Sanchez has a passion for boutique hotels, notably driving Bella Luce Hotel to a top-three position in its first year as part of the Small Luxury Hotels of the World. His African ventures include managing the award-winning Zuri Zanzibar Resort.

Before taking up his new role at Anantara Bazaruto Island Resort, Mr Sanchez excelled as the Resort Manager at Anantara Maia Seychelles. Now, he brings his exceptional leadership to Anantara Bazaruto, poised to enhance the resort's luxurious guest experience on Bazaruto Island.

A new era of excellence

“We are excited to welcome these talented leaders to our team,” said Lindi Mthethwa, regional director of sales and marketing in Africa for Minor Hotels. “Their exceptional skills and passion for hospitality will undoubtedly enhance our guest experience and set new standards of service and culinary excellence in our Zambia and Mozambique properties. We are confident they will make a significant impact.”

These strategic appointments underscore Minor Hotels’ commitment to driving innovation and excellence in hospitality. With this new leadership team in place, our hotels in Zambia and Mozambique will continue to lead in guest satisfaction and culinary creativity.

Christian Sanchez GM, Anantara Bazaruto Island Resort.

Avani Victoria Falls Resort zebra and pool.

Anantara Bazaruto Island Resort Beach view at sunset.

Southern Sun The Cullinan reopens

Southern Sun The Cullinan, an iconic landmark hotel situated in the vibrant heart of Cape Town, has officially reopened its doors after an extensive refurbishment that blends its award-winning classical grandeur with modern amenities. This grand reimagining entrenches Southern Sun The Cullinan as a symbol of luxury and innovation in the city’s bustling hotel landscape.

Amasterful redesign

In its latest transformation, The Cullinan has adhered to a design philosophy that respects its timeless classical aesthetic while introducing a contemporary twist. This careful balance is evident from the moment guests arrive. The newly tiled marble port cochere now greets visitors with a sense of fresh elegance, setting the tone for their stay.

Stepping into the lobby, guests will be met with a familiar yet rejuvenated scene. Renowned as one of the most photographed hotel lobbies in the country, the space has retained its iconic pillars while embracing a lighter, more modern colour palette. Stone and light beige hues replace the former yellow tones, creating a serene atmosphere complemented by stylish furnishings and rich mahogany woodwork.

Modern luxury in every detail

The meticulous attention to detail continues throughout the hotel. Each of the conference areas on the mezzanine floor has been outfitted with state-of-the-art technology, including builtin Wi-Fi speakers and individual plug points for each delegate. This modern approach ensures a seamless and productive experience for all events.

The hotel’s culinary offering has also seen significant upgrades. Peachtree Restaurant now

features a live cooking grill, adding a dynamic and interactive element to the dining experience. The menu offers a selection of South African dishes with a unique twist, reflecting the rich culinary heritage of the region.

Guests looking for a more relaxed dining experience will enjoy the revamped pool deck. The new pool deck patio, with its built-in braai and pizza oven, is perfect for alfresco dinners and intimate group gatherings. This space is poised to become a favourite for braai-style conference lunches and dinners.

Enhanced guest rooms and amenities

The Cullinan’s rooms have undergone a complete soft refurbishment, marrying modern comforts with the hotel’s classic charm. Each room now features advanced smart TVs, individual Wi-Fi access points, and updated lighting with dimmable options. Modern conveniences such as USB and USBC ports, alongside standard plugs, are installed on both sides of the comfortable beds.

The bathrooms have been enhanced with illuminated mirrors, providing both functionality and style. The new infrastructure improvements, including updated air conditioning systems and optimised water

temperature control, ensure a comfortable stay, unseen but deeply felt by guests.

A commitment to exceptional hospitality

Behind the scenes, significant upgrades have been made to the hotel’s infrastructure, including new heat pumps, central air conditioning units and hot water tanks. These changes guarantee that The Cullinan’s high standards of hospitality are maintained across all aspects of the guest experience.

Reflecting on the extensive refurbishment, the hotel’s general manager, Jacques Moolman remarked: “The Cullinan has always been a symbol of elegance and luxury. Our goal with this refurbishment was to honour our heritage while embracing the future. We believe we have succeeded in creating a space that offers both timeless beauty and contemporary comfort. We look forward to welcoming guests old and new to experience the enhanced Cullinan.”

An invitation to rediscover

Southern Sun The Cullinan is more than just a place to stay; it is an experience. With its blend of classical elegance and modern sophistication, this newly refurbished gem invites guests to rediscover the charm and luxury of one of Cape Town’s finest hotels.

Reflecting on two years of

innovation at @Sandton Hotel

The prestigious @Sandton Hotel celebrates a remarkable milestone - two years of leadership marked by innovation, resilience, and exceptional hospitality. In the wake of a global pandemic, general manager, Anthony Batistich, spearheaded the hotel’s journey, steering it towards unparalleled success in the heart of Sandton.

Two years ago, Mr Batistich was drawn to the opportunity of leading a distinctive venture amidst the bustling Sandton landscape. Despite the daunting task of launching a vast hotel and apartment complex under a new brand during turbulent times, his determination remained unwavering.

What was once an old Telkom parking lot, @Sandton Hotel has flourished, achieving an impressive 87 per cent year-on-year revenue increase and consistently ranking among the top 5 hotels in the Sandton area on platforms such as TripAdvisor and Booking.com. The hotel has expanded its offerings to include tailored concierge services, curated dining experiences, and wellness options aimed at elevating the guest experience. Through strategic initiatives

like prioritising direct bookings and implementing a loyalty program, @Sandton Hotel has strengthened guest engagement and loyalty.

While challenges have been inevitable, including staffing shortages and economic uncertainties, @Sandton Hotel has thrived by turning obstacles into opportunities for growth. By promptly addressing guest concerns, implementing robust training programs, and demonstrating exceptional service and hospitality, the hotel has solidified its position as a premier destination in Johannesburg.

Mr Batistich extends his gratitude to the hotel’s loyal guests, dedicated employees, and supportive stakeholders for their invaluable contributions to @Sandton Hotel’s success,“As the hotel looks ahead to continued growth, it remains committed to enhancing guest experiences, introducing new culinary initiatives, and prioritising service excellence. The group also has some exciting developments in the pipeline which we will reveal in good time.”

With a focus on continuous improvement and staff development, @Sandton Hotel is poised to maintain its status as a preferred destination for travellers to Johannesburg, embodying the spirit of innovation, resilience, and hospitality.

Acsiopolis General Exterior.

Acsiopolis_@Deli.

Hotel Street level Elevation.

@Sandton-Hotel GM, Anthony Batistich.

@Sandton Hotel Lobby.

IHG Hotels & Resorts, in partnership with the V&A Waterfront

Set to open in 2025 after refurbishment, InterContinental Table Bay Cape Town will build on the legacy of the property and write a new era of luxury hospitality in the country.

IHG Hotels & Resorts, one of the world’s leading hotel companies, has announced the debut of the InterContinental brand in Cape Town with the signing of InterContinental Table Bay Cape Town, marking a significant milestone in IHG’s luxury portfolio.

Inaugurated in May 1997 by former South African president Nelson Mandela, the renowned Table Bay Hotel has consistently set the benchmark for worldclass hospitality. Located in the heart of the Victoria & Alfred Waterfront, a mixed-use destination in the oldest working harbour in the Southern Hemisphere, the hotel has long been admired as one of the city’s most luxurious properties.

InterContinental Table Bay Cape Town will open in Q4 2025 following a multimillion-dollar redevelopment by the V&A Waterfront.

The hotel will be managed by Sun International under a hotel management agreement.

Haitham Mattar, managing director, India, Middle East & Africa, IHG Hotels & Resorts, said:“This marks a significant chapter for us in the African market. It’s a privilege to bring one of Cape Town’s beloved properties under the InterContinental brand as the first in the city. With its rich history, scenic location, and a legacy of excellence, this iconic property perfectly embodies the essence of the InterContinental brand, and we are excited to work

with V&A Waterfront and Sun International on maintaining its legacy.”

David Green, chief executive officer of V&A Waterfront, said:“We are delighted to see this uniquely located hotel undergo an extensive transformation to relaunch under the prestigious InterContinental brand. The Waterfront will be investing more than R1-billion to refurbish and convert the existing Table Bay Hotel into an InterContinental. IHG’s global expertise and standards and the all-important IHG One Loyalty program will attract additional international visitors to Cape Town. We are confident that the prestigious InterContinental brand will elevate the hotel’s standing and bolster the overarching tourism ambitions here in Cape Town.

We are also pleased to continue our longstanding relationship with Sun International who will manage the hotel on our behalf, and we are firmly of the view that their collaboration with IHG will enhance the operating performance and customer experience of this iconic Hotel.”

Anthony Leeming, chief executive officer of Sun International said:“For almost 30 years we have been the proud owner and operator of The Table Bay Hotel. We have successfully positioned the hotel as one of the most iconic, award-winning hotels in Cape Town. We have hosted dignitaries, heads of

state, celebrities, and families who have returned year after year because they loved the experience.

“We are extremely excited to be part of this incredible hotel’s transformative journey to becoming an InterContinental hotel, in what is undeniably one of the best hotel addresses in the world!”

Under IHG’s luxury brand, InterContinental Table Bay Cape Town becomes the latest member of its global IHG One Rewards loyalty program. The hotel will feature 306 rooms, including 45 new guest suites, with unparalleled views of the harbour, Table Mountain, and the Atlantic Ocean. The hotel will feature a new elevated pool bar and terrace, together with a signature spa, and an Intercontinental Executive Loyalty Club Floor and Lounge. In addition, all the reception areas and restaurants will be reimagined.

With its prime location, guests also have direct access to the vibrant V&A Waterfront’s array of shops, restaurants, and attractions, drawing millions of visitors annually.

As an integral addition to the IHG portfolio, the InterContinental Table Bay Cape Town will uphold the hotel’s legacy of exceptional hospitality and cultural immersion, continuing its commitment to offering travellers unforgettable service, cuisine, and luxury experiences.

Learning beyond the classroom at CSIR ICC

The CSIR International Convention Centre (ICC) has diligently committed to capacity development through a Visiting Students programme, recently hosting eight students studying hospitality management at the Capital Hotel School. The students are at various stages of their studies, with some currently in their first year and others in their third year.

The CSIR ICC aims to develop students beyond the classroom, allowing them to apply their knowledge and skills in real-world situations.

“The organisation has provided me with knowledge and skills of how to cater to any number of people, which was a new experience, of which I loved as I had the opportunity to cook and serve about 300 to 400 guests per day. It was hard but a great learning experience,” shared Naledi Madibanya, a first-year visiting student.

Tebatjo Maja, CSIR ICC chef de cuisine, said: “As a trainee chef, this is an unbelievable opportunity. It offers invaluable experience that complements formal training and prepares one for the culinary world. I am also thrilled that the organisation is able to provide upcoming chefs with exposure and experience in the early stages of their careers. When they come here to learn about conference menus, offerings, and restaurant setup, it makes me feel proud

of the contribution we have given them and the knowledge and opportunities provided.”

On-the-job training helps students develop skills and knowledge for work and encourages an entrepreneurial spirit, empowering them to create their own job opportunities and drive economic growth. The CSIR ICC contributes to community development by providing access to resources to communities through various initiatives.

Back row, from left: Penelope Ngobeni, Naledi Madibanya, Babalwa Nlazulwana, Tshiamo Sesedi and Sethabile Buhlalu. Front row, from left: Neo Seroka, Gomolelo Phala and Sinothando Mbengu.

Debut Mzansi Food & Drink Show is a resounding success

South Africans love all things food and drink, as evidenced by the resounding success of the debut Mzansi Food & Drink Show, which took place at the Kyalami International Convention Centre over the long weekend of 15-17 June, that included Father’s Day (June 16) and Youth Day (June 17).

There were more than 250 vendors and exhibitors, many of whom showcased the latest in food and kitchen trends. The three-day event featured six shows under the Mzansi Food & Drink Show umbrella — the Fire & Feast Meat Festival, the Coffee & Chocolate Expo, the Fine Food & Wine Show, the Bar & Good Spirits Showcase, the Mzansi Food Market and the Ring of Fire Chilli Festival.

Highlights of the show included the South African Chef of the Year 2024 regional cook-off, which was won by Melusi Twala, who will now compete for The South African Chef of the Year 2024 title and the prestigious Presidents Cup.

Some of the country’s top chefs and cooks were in action, including celebrity chef Lorna Maseko; Chef Aiden Pienaar, author of the best-selling cookbook Mexico in Mzansi; Olympic culinary bronze winner, Chef Pieter Malan, and Chef Zana Alvarado, vice chair for the SA Chefs Gauteng Committee, and a brand ambassador for WWF SASSI.

Ekurhuleni entrepreneur, Thobile Sibeko, said that she was given a once-in-a-lifetime opportunity to promote and create further awareness for her business, Tobs Wraps, when she was invited to be part of the Mzansi Food & Drink Show. Ms Sibeko was included as an exhibitor, as part of the organisers’ investment in women-owned businesses in the food sector, and she showcased her delicious and healthy wraps, which have become a best-seller.

Urban Foods, Tiger Brands and Polofields

Spar came on board as pantry sponsors, while other big-name exhibitors included Windhoek Beer, Amarula, Six Gun Grill, Roots Butchery and Egoli Gin.

Exhibitors and attendees were well pleased with the festival and gave positive feedback.

“It was a perfect Highveld winters’ day when I visited the Mzansi Food & Wine show on the Saturday it first opened. Teeming with people on the Kyalami Racetrack concourse, they were soaking up the atmosphere, the music and, of course, all the tastings of food and different wines. From the heat of the chilli section at one end, which featured a large array of interesting sauces, spices, savouries – and even chilli sweets – there were tastings galore, so impressive for the lovers of hot stuff, we raced off in search of something cool to dampen the heat, and headed to the large Windhoek Beer pavilion, offering entertainment, food and, of course, ice cold beers. It was a real treat.” — Hilary Biller, Sunday Times Food Editor.

“The Mzansi Food & Drink Show was an unforgettable three days of delicious food, amazing memories and most importantly, #100Real people. We’re proud to have hosted guests and vendors alike at the Windhoek Sip & Sit and Chef’s Table experiences, and we hope that our guests felt at home with us. Thank you Mzansi.” — Windhoek Beer.

“The event was phenomenal, well organised and I walked away with business opportunities from several visitors.” —

Thobile Sibeko, owner and founder of Tobs Wraps.

“It was a lovely show, and the coffee stands were great. I hope to see more artisanal chocolates and nougat next time.” — Neeta Raga-D, blogger, food writer and influencer.

“The Mzansi Food & Drink Show has set a strong foundation for future events, demonstrating the potential for a multifaceted food and beverage exhibition. The Barista Battle Royale, in particular, showed promise and can be developed further to become a flagship competition. This event, the first of its kind to host multiple shows simultaneously under one expansive venue, provided unique insights into audience engagement on a large scale.” — Quincy Hlongwane, organiser of the Barista Battle Royale Challenge.

“A huge thank you to the Mzansi Food & Drink Show for allowing us to think creatively and operate outside the norm. The show has set a new standard for all our events, going forward.” — BraaiBoy (aka Gareth Daniell).

Hanli Goncalves, portfolio director of the Mzansi Food & Drink Show and RX Africa, said: “We’d like to thank all our sponsors, activation partners, exhibitors and – most importantly – the visitors who made this year’s debut show such a success. We want to ensure that it becomes the most anticipated annual event of the year and a gastronomical experience for future years. We are already hard at work planning next year’s event!”

Redefining the food and beverage value chain through leadership and innovation

The 21st edition of Africa’s Big 7 wrapped up three days of insights, innovation, and conversation at the Sandton Convention Centre in Johannesburg. Co-located with the Hotel & Hospitality Expo Africa and SAITEX Africa, Africa’s Big 7 2024 hosted industry leaders and decision-makers for discussions around redefining the food and beverage chain, and introduced the inaugural Game of Chefs, a culinary competition for up-andcoming young chefs.

Over the course of the week, attendees networked with professionals, thought leaders, and buyers at an event focused on connecting trends and insights to real-world situations. This year, Africa’s Big 7 connected top players within the industry and opened up authentic conversations around the challenges facing the industry,” said Margaret Peters, event manager: food & hospitality at dmg events.

The event’s focus on transformation was reflected in its opening keynote: ‘Transforming Africa’s food system – Tackling food insecurity through innovations and partnerships’. The presentation focused on the need for diverse and innovative food and beverage products and culinary experiences that drive the sustainability agenda and meet the needs of Africa’s rapidly growing population. Miles Kubheka, the founder of Wakanda Food Accelerator, said: “It’s important to gain insight into how to navigate the future of Africa’s food systems, how innovation is reshaping food categories and transforming investment opportunities, and what technologies are working to solve supply chain challenges.”

Day one included a panel discussion entitled: ‘Finding the Formula — What new ingredients and flavours are driving innovation’, focused on new taste choices and sustainable developments and how these can be translated into business efficiency and cost savings; a fireside chat on ‘Sustainability — Journey to a net-zero future’ that unpacked what environmental transparency means for the bottom line; and exclusive interviews with influencers and leaders in the industry around thinking global while acting local.

One of the particularly relevant and insightful events on day one was an in-depth panel discussion on ‘Food mapping – Mitigating food waste and supporting sustainable growth’ with Nicola Jenkin, director of Pinpoint Sustainability as the moderator, and Steffen Burrows, head of sustainability at Pick ’n Pay; Pavitray Pillay, behaviour change practitioner at WWF South Africa; and Matlou Setati, executive: food safety and sustainability initiative at the Consumer Goods Council of

Africa

The discussion touched on critical concerns for the country and the continent with Ms Setati opening the conversation around food insecurity and the need for finding ways of addressing this, with Mr Burrows echoing her sentiments, emphasising the importance of sustainability. As Ms Pillay said, “What people don’t realise is that when they waste a plate of food, they’re wasting energy, soil, health, labour, water, and biodiversity.”

It is critical, said the panellists, to prioritise food accessibility, reduce waste, and find a way of reimagining the value chain.

Returning for its third year, the Enterprise Development Pavilion, sponsored by the Johannesburg Convention Bureau, provided a dedicated space for SMMEs to showcase their cutting-edge products and services. Thandubuhle Mgudlwa, chief executive officer, The Johannesburg Tourism Company, said: “Our Enterprise Development Pavilion provides a dedicated space for SMMEs to showcase their cutting-edge products and services. This platform connects them with key industry buyers, fostering valuable exposure and market access. Through this initiative, we empower these businesses to thrive and contribute to the dynamic future of food and beverage.”

On day two, the event commenced with the spotlight presentation entitled: ‘Insights into the latest mega retail trends’ by Andrea Ellens, retail expert and head of business development at Trade Intelligence. Opening her presentation against the backdrop of the current economic landscape and the challenges influencing consumer and retail confidence, Ms Ellens unpacked some of the interesting global and local trends shaping the industry today.

The global trends to watch out for are around Metail, the personalised shopping experience; the rise of retail media investment to gain consumer attention; meeting the needs of the octopus shopper with omnichannel experiences that are seamless and harmonious; leveraging artificial intelligence to drive agility; and prioritising initiatives to create a green trolley. As Ms Ellens said: “One of the big local trends is an explosion of

more stores with brands such as ShopRite and Clicks prioritising accessibility for shoppers and diversification.”

Also taking place on day two was a presentation on ‘The future of retail in South Africa’ by Ceri Coxton, head of customer experience at Woolworths South Africa. Ms Coxton said: “Technology is changing everything we do in retail, across the board, and we need to ensure that experiences are seamless and that sustainability remains a priority.”

The day also included a discussion on ‘Private Labels — why are these brands transforming innovation in a time of disruption’; and a fireside chat with Bronwyn Williams, futurist, economist and business trends analyst at Flux Trends; Brett Thomson, co-founder and chief executive officer of Newform Foods; and Martin Dovey, founder of CACG Technology Strategy and Management Consulting, discussing ‘From cell to scale — how the food industry can be part of cultivating meat’.

Mongezi Mtati, senior brand strategist at Rogerwilco, hosted a spotlight presentation on the ‘Kasi Economy – Tapping into the growing township economy and what you need to know’. Mr Mtati said: “Brands have a long-distance relationship with townships but change is on the horizon with the rise of Kasi alternatives and an increase in supermarket spend.”

Included on the day was a panel discussion around ‘Culinary innovation — how are menus adapting; a spotlight presentation on ‘Supply chain optimisation reimagined’; and ‘Major trends redefining food service and convenience’.

Returning events at the show included the Global Pizza Challenge, the National Burger Challenge, the South African Bakers Challenge and the show welcomed the inaugural: The Game of Chefs.

“With a record 4,922 attendees and 179 exhibitors at this year’s event, it was immensely successful, with an impressive turnout and exceptional speakers. Africa’s Big 7 remains a premier event for the industry in Africa.” Ms Peters concluded.

South

(CGSCA).

Whispers of the Enchanted Forest: Unveiling Meetings

Unbound

Radisson Hotel Group has unveiled its pioneering Radisson Meetings Unbound value proposition and AI-powered Radisson Meetings Dream Machine, as the group continues to revolutionise the world of meetings, events, conferencing, and the business tourism industry.

Radisson Meetings Unbound allows meeting and event planners to unleash their creativity and tap into the world of AI technology to generate new ideas beyond the boundaries of conventional meetings and events. It encourages people to share event inspiration and bring their imaginations to life through future-thinking creations of dream event spaces.

Radisson Blu Gautrain Hotel in Sandton recently invited event professionals to experience the AI technology first-hand. The magical event, themed: Whispers of the Enchanted Forest: Unveiling Meetings Unbound, offered an insight into what is possible with this new technology. This was followed by an exquisite five-course meal pairing.

Empowering the Next Generation: Introducing the AAXO Youth Chapter

The Association of African Exhibition Organisers invites individual members to join the Youth Chapter Committee for the AAXO Youth Chapter officially launching at the end of June 2024.

Africa boasts the world’s youngest population, with 70 per cent of subSaharan Africa under the age of 30[1]

This significant youth demographic in Africa presents a growth opportunity for the continent, which can be realised by ensuring youth inclusion in decision-making processes and providing suitable opportunities for work and innovation.

Recognising the critical contributions made by the youth to the MICE (Meetings, Incentives, Conferences and Exhibitions) sector across Africa, the Association of African Exhibition Organisers (AAXO) is proud to launch the AAXO Youth Chapter, an exciting new forum for members, dedicated to empowering the young voices within the industry.

This initiative calls upon AAXO members aged 18-35 (defined as ‘Youth’ in the South

African National Youth Policy), who have at least two years of industry experience and are employed at an AAXO member organisation, to join the committee, with the aim of providing a platform for the industry’s youth to voice their perspectives.

“The main objective of the AAXO Youth Chapter is to empower our industry’s future leaders by offering a platform for their voices to be heard. In order to effectively address the needs of this important demographic, we believe it is crucial to involve youth input and participation. That is why we are thrilled to announce the formation of a Youth Chapter Committee, responsible for spearheading relevant initiatives and activities within the chapter. Through this committee, we hope to create a dynamic and engaging space for the next generation to share their ideas and

perspectives while paving a path towards a more inclusive and successful events and exhibitions industry,” said Gary Corin, chair of AAXO.

Why Join the AAXO Youth Chapter Committee?

Members are encouraged to seize the opportunity to express their innovative ideas and engage in meaningful discussions about industry challenges with their peers. By joining the AAXO Youth Chapter Committee, they can expand their professional network and enhance their visibility within the industry through this exceptional opportunity, which will enrich their experience with a role that showcases their commitment and contributions to the MICE industry.

For more information, visit www.aaxo.co.za/aaxo-youth-chapter/

Building back Exhibitions and Events together!

The founding Associations of the SA Events Council have consistently provided essential information and support on event safety, business relief and venue capacity. Ensure you are ready for business by engaging with your association today.

Growing African membership within AAXO is crucial

The African Association of Exhibition Organisers (AAXO) continues to grow as the representative trade body for exhibitions. Its focus is on developing and advancing the interests of a dynamic, people-driven industry. The last two years have seen the exhibition industry emerge from a two-year hiatus.

AAXO provided astute leadership during the pandemic under the then-chairperson, Projeni Pather. The past two years have marked an industry recovery that is showing signs of growth beyond 2019 levels. Devi PaulsonAbbot, the outgoing AAXO chairperson, has been at the forefront of creating and driving initiatives that reflect the changes, challenges, and opportunities that exhibitions bring. These include economic stimulators and growth points for local and international markets.

Taking on the leadership of AAXO is a privilege. As the preamble to this column demonstrates, our industry interests have been in good hands. A dynamic, skilled and passionate AAXO board is in place. Their aim is to take identified initiatives and drive and grow them. The exhibition organising fraternity fully supports the ongoing endeavours to promote and highlight the benefits of exhibitions as a medium.

Our focus, as AAXO, remains undiminished. It is pertinent to outline some of the key initiatives that we shall be driving over the next 12 months. Growing African membership

within AAXO is crucial. The drivers and demands of the exhibition industry are unique within local markets. Yet, from a macro-perspective we share similar obstacles throughout the continent. Issues such as appropriate venue access, reliable utilities such as water and electricity and logistical supplies from exhibition stand construction to marketing enablers such as bandwidth affect all African organisers. Collective collaboration and sharing within AAXO structures will enhance problem-solving and lead to improved exhibition offerings.

Attracting youth and talent to the exhibition industry is a key priority. AAXO has launched a Youth Chapter. It will look to attract new, young, and dynamic skilled people to our sector. Programmes aimed at uplifting knowledge, education, training, and skills will be amplified.

Sustainability, environmental, social, and governance best practices will be a further priority for AAXO and its members. Long-term vision with immediate action points aimed at achieving those extended realities will be championed. This means taking action from the boardroom through to physical

By Gary Corin, chairperson of AAXO

deliverables on the floor of live exhibitions.

Communicating the virtues and key benefits of exhibitions as a medium is fundamental to sustained exhibition industry growth. Exhibitions create direct and indirect employment. Business and leisure travel, accommodation, and hospitality are impacted positively in host cities and venues. Trade is stimulated within each event regardless of where it is positioned in its supply chain. It is an unequivocal fact that exhibitions stimulate positive economic activity. It’s an exciting story to tell.

It is my privilege to be a part of the next AAXO chapter that stories the success and innate commercial, social, and developmental opportunities exhibitions bring. The AAXO team looks forward to engaging all stakeholders as we look to sustain the growth and importance of our medium.

IRF releases findings in The State of International Incentives

Businesses worldwide are increasing the use of incentive travel to motivate and retain their workforce. The Incentive Research Foundation’s (IRF) new report, The State of International Incentives, focuses on the priorities and challenges faced by European and Canadian incentive planners, and their perspectives on the US as an incentive destination.

In April, the IRF in conjunction with The Palm Beaches, gathered a group of corporate incentive program owners and third-party incentive house executives from Europe and Canada who met in person at The Breakers Palm Beach, Florida. The group participated in roundtable discussions and shared their insights on the primary influencers and drivers of incentive destination decisions from the standpoint of European and Canadian buyers.

“European and Canadian buyers are seeking out destinations that offer unique luxury experiences,” said Stephanie Harris, IRF president. “They also have a desire to work alongside hotels, CVBs, DMCs, and vendors who can help them navigate regional business practices and adapt to European or Canadian attendee preferences.”

Insights shared by European and Canadian incentive travel buyers in The

State of International Incentives include:

• Long-haul incentives come with consideration of time and cost limitations, as well as a discussion of sustainability concerns related to long-haul flights.

• For both budget and experiential reasons, buyers are looking for new North American destinations beyond New York, Los Angeles, and Las Vegas. Palm Beach was a prime example of a destination that defied expectations and was full of surprises.

• Pricing in the United States is a challenge. Buyers find it difficult to budget for the US because ‘there is so much’ in the proposals versus providing tax and service-inclusive pricing.

• Some budget challenges can be offset with tax rebates, with buyers citing Canada, Dublin, and Abu Dhabi as examples.

• European buyers indicated the perception is that, in general, the US is an expensive

destination. They added that many US destinations provide a valuable experience and motivational impact.

• The tipping culture in some countries is a bit off-putting and confusing overall, particularly for the Europeans.

To view or download a copy of the full report, please visit The State of International Incentives webpage

What we’re all about: motivational experiences

Why we do it? Business results!

Site is the only global network of travel and event professionals committed to motivational experiences that deliver business results.

Site provides insights and connections that inspire the utilisation of this powerful tool across diverse industries, regions and cultures.

Site serves as a source of knowledge and best practices where members can make personal connections that sustain professional growth.

Only one organisation sits at the critical intersection between those who seek the benefits of motivational tools and those who can provide these extraordinary experiences. That organisation is Site...

Contact

Email: info@sitesouthernafrica.com

www.sitesouthernafrica.com www.siteglobal.com

The vital role of event management in business events

As the political landscape settles into some form of a working arrangement, the meetings and events sector has the opportunity to set their course. Significant small businesses managed by skilled events professionals are at the heart of our industry, playing a pivotal role in shaping the landscape of the South African business events sector.

By Glenton De Kock, chief executive officer of SAACI

These businesses, often overlooked due to a lack of knowledge by many in our country’s economic circles, are the backbone of the industry. They bring creativity, flexibility, and local expertise to the forefront while contributing significantly to South Africa’s economy. Furthermore, the business events sector drives job creation, directly and indirectly, through the network of suppliers and partners, when we deliver meetings and events. The industry must ensure that we measure, record, and project correctly. The use of data in our industry is paramount, as we set our course. From caterers to audiovisual technicians, we know that our businesses stimulate economic activity across various sectors. We must report on our contribution and the impact we make daily.

One of the key strengths of the industry’s small event management businesses is their agility. Unlike larger corporations, these businesses can quickly adapt to changing client needs and industry trends. Their size allows for rapid decision-making and

implementation of innovative ideas, keeping the South African business events industry competitive globally.

Many of these businesses are at the forefront of adopting new technologies and sustainable practices. From virtual and hybrid event solutions to eco-friendly event designs, small businesses are often the trailblazers in innovation.

Our local events professionals bring invaluable knowledge of South African culture, customs, and locations. This local expertise is crucial for international clients looking to host events that authentically represent South African hospitality and experiences.

These businesses often have strong ties with local communities, promoting inclusive growth and showcasing the rich diversity of South African culture to both domestic and international attendees.

The personalised attention that small event management businesses provide is unparalleled. Clients benefit from direct communication with experienced professionals who are invested in

the success of each event. This level of dedication and attention to detail often results in higher client satisfaction and repeat business.

As South Africa continues to position itself as a premier business events destination, the role of small, skilled event management businesses will become increasingly important. Their ability to offer unique, tailored experiences will be key in attracting both domestic and international events.

Investing in the growth and development of these businesses, through targeted support programs, access to funding, and ongoing professional development will be crucial for the long-term success of South Africa’s meetings and events industry.

Our skilled events professionals are the lifeblood of the business events sector. Their contributions to economic growth, job creation, innovation, and cultural representation make them indispensable. As the industry evolves, recognising and supporting these businesses will be key to ensuring a vibrant, competitive, and uniquely South African events landscape.

Top tips to responsible recycling revealed at Event Greening Forum workshop

During the ‘Starting Strong, Going Green: Event Sustainability & Waste Management Workshop’ that took place virtually on 22 May 2024, attendees found out how they can reduce, reuse and recycle more responsibly.

More organisations are being brought under the spotlight for failing to meet their sustainability responsibilities. However, the reality is that a lot of South Africans don’t have enough information, guidance, or the right systems in place to address this.

During the ‘Starting Strong, Going Green: Event Sustainability & Waste Management Workshop’, vice chairperson of the Event Greening Forum Neo Mohlatlole and Grace Stead, who has been part of the Forum since its inception, gave attendees guidance on achieving greener events.

Ms Stead suggested that, instead of handing out plastic water bottles at events, organisers should rather use water jugs with glasses. Companies can also use generic signage, badges, and lanyards at events so they can reuse them year-on-year. “Meetings Africa doesn’t date stamp their signage, so they can reuse it at different exhibitions,” she explained.

“It’s important to encourage exhibitors to return their badges and lanyards so that they can be reused instead of taking them home and disposing of them there,” she said. “EGF also takes these and redistributes them to NGO events.” Ms Stead advises using a bin or interactive display to help them remember as they leave.

Additionally, leftover food should be redistributed to charities like FoodBank and SA Harvest, for example.

Instead of single-use packaging, like they use for sugars and sauces, we can use sugar shakers and sauce bottles instead. We can also replace plastic cutlery and plates with glass, silverware, and ceramics.

Ms Stead also emphasised the importance of effective waste management, explaining that there are three main categories when working with waste: dry, good, and waste that ends up in the landfill.“Make sure you have clear signs and systems to control this, like colour bins, labelled lids, and instructions. Your bins also need to be placed in key locations, such as the kitchen, cafeterias, and bathrooms.”

She added that contamination is a big concern when it comes to waste management. “As soon as you put any food items or wet items into your dry recyclables, it contaminates the entire batch and you won’t be able to recycle it anymore.”

Mr Mohlatlole also suggested investing in Bokashi Food Waste Recycling Bins, which compost food waste and create a liquid that you can use to grow your garden. This is important, because if you put a banana peel in the rubbish bin and it goes to the dump, it stays covered all the time. There’s no oxygen for the banana peel to decompose, so it

creates methane gas instead, which is 21 times worse than carbon dioxide.

However, Mr Mohlatlole knows that greening goes beyond water and electricity conservation. “Many times, events are parachuted into regions and the local communities don’t benefit from it. Instead of giving our delegates and attendees a gift, we run a voucher system for local suppliers. After the event, they can use these vouchers to support the local communities by buying their products.”

Ms Stead and Mr Mohlatlole both concluded by referring to the EGF platform, which provides a detailed guide on how businesses (especially in the event industry) can go green.

About us

The Event Greening Forum is a non-profit organisation that promotes sustainability within the business events sector.To find out more, please visit www.eventgreening.co.za

For more information, please contact: Lynn Mcleod

Tel: 082 891 5883

Email: lynn@eventgreening.co.za

Photo by Nareeta Martin on Unsplash

EXSA announces formation of Events Working Group

The Exhibition and Event Association of Southern Africa (EXSA) is excited to announce the establishment of the EXSA Events Working Group (EWG), a pioneering initiative aimed at revolutionising the events industry.

Under the experienced leadership of Angelique Smith, founder and chief executive officer of Event Synthesis, the EXSA EWG is set to become a cornerstone of innovation, collaboration and professional excellence.

Key objectives of the EXSA Events Working Group:

• Upholding professionalism and ethics

The group is dedicated to fostering a high level of professionalism, ethics, and integrity among all members, reinforcing the credibility of the EXSA EWG in the industry.

• Enabling effective site inspections

The group will streamline the site inspection process, ensuring thorough and effective evaluations, to meet the diverse needs of events and their stakeholders.

• Industry engagement and knowledge sharing

Members will actively participate in industry-related seminars, workshops and congresses. This engagement will facilitate the acquisition and dissemination of

knowledge on current and emerging trends in the events, tourism and hospitality sectors.

• Establishing an effective networking platform

The EWG will create a dynamic and efficient network platform to foster connections within the events industry, promoting collaboration and resource sharing among members.

• Database of preferred service providers

A comprehensive database of trusted service providers will be established and maintained, offering secondary events, tourism, and hospitality services to EXSA members.

• Leveraging combined purchasing power

By observing and utilising the collective purchasing power of EXSA members, the EWG aims to negotiate better deals and maximise incentives, benefitting all members.

• Enforcing a code of ethics

A strict code of ethics and conduct will be enforced, supporting the professional status

Angelique Smith, founder and chief executive officer of Event Synthesis.

Photo by

and reputation of the EXSA EWG and its members.

• Regular updates on industry trends

The EWG will ensure that all members receive timely updates on the latest trends, requirements, and innovations within the industry, helping them stay ahead of the curve.

Leadership

Ms Smith, a visionary leader in the events industry, and the driving force behind Event Synthesis, will lead the EXSA EWG. With her extensive experience and commitment to excellence, Ms Smith is well-positioned to guide the group towards achieving its ambitious goals.

“We are thrilled to launch the EXSA Events Working Group and to have Angelique at the helm,”said Lee-Ann Alder, association manager of EXSA.“Her expertise and dedication to the industry will undoubtedly drive the group towards creating a more connected, informed and professional events community.”

For more information about the EXSA Events Working Group, please contact Angelique Smith at +27 (0)60 970 7653 or angie@esiglobal.co.za

The launch of the EXSA Event Working Group (EWG) took place at the University of Johannesburg during the recent EXSA Connect. Seen at the launch, from left: Lee-Ann Alder, EXSA association manager; John Arvanitakis, founder and chief executive officer, Chat'r Xperience; Angelique Smith, chair of the EXSA EWG and Theodorah Modise, coordinator: events, University of Johannesburg Library.

SOUTHERN AFRICAN ASSOCIATION FOR THE CONFERENCE INDUSTRY

EXSA OFFICE

www.exsa.co.za

EXSA Chairperson

Sibusiso Mncwabe

EXSA Vice Chairperson

Jacqui Nel

EXCO AND HEAD OFFICE

Chairperson

Jaques Fouche

President

Tes Proos

www.exsa.co.za tes@crystalevents.co.za

Treasurer Ismael Atanasi

c: +27 (0) 84 682 7676 e: tes@crystalevents.co.za

Treasurer

jaques@be-moved.co.za

e: jaques@be-moved.co.za

c: +27 (0)60 993 7542

Vice-chairperson

Gheeta Payle

Gauteng Chairperson

Kerry-Lee Bester

Western Cape Chairperson

Peter-John Mitrovich

c: +27 (0)82 318 1889 e: peter-john.mitrovich@grosvenortours.com

Sustainability

e: gheeta.payle@inhousevtm.com

gheeta.payle@inhousevtm.com

c: +27 (0)61 609 8585

Treasurer

Alex Wrottesley

Liam Beattie

Western Cape Vice Chairperson

Nic Curle

Daryl Keywood

Southern Africa Development

Brad Glen

e: alex@intoafrica.co.za

alex@intoafrica.co.za

c: +27 (0)79 429 1627

Chief executive officer

Glenton De Kock

KwaZulu-Natal Chairperson

Ashona Maharaj

Director Gavin Burgess

East Africa Development

Chris Munyao

Young Leader Programme

Peter Mwanja

hello@saeventscouncil.org

e: hello@saeventscouncil.org

Chairperson

Raylene Johnson, CEO: TEBCO-SA

Interim treasurer

Glenn van Eck, Chairperson: CEPA

Spokesperson

Projeni Pather, Chairperson: AAXO

Members

Kevan Jones, Executive Director SACIA

Sharif Baker, Chairperson TPSA

Tes Proos, SITE President

Justin Hawes, Managing Director: Scan Display & Event

Greening Forum Treasurer

Sibusiso Mncwabe, Chairperson EXSA

Justin van Wyk, Chairperson SALPA

Mike Lord, Chairperson ESC

ceo@saaci.org

e: ceo@saaci.org

c: +27 (0)82 575 7565

Membership Services & Operations

Tracey-Lee Abdulla

Director Kimendrie Pillay

Africa Convention Bureaus

Rick Taylor

North Africa Development

Arthur Goldstuck, PSASA Exco Member

Esmare Steinhofel, Chairperson: ICCA Africa Chapter

Advisory Members

e: members@saaci.org

t: +27 (0)84 492 1515

REGIONAL COMMITTEE CHAIRPERSONS

Eastern Cape Chairperson

Neil Mouton

t: +27 (0)61 423 9920

e: ec.za@saaci.org

members@saaci.org ec.za@saaci.org

KwaZulu-Natal Chairperson

Kavitha Dhawnath

c: +27 (0)83 607 2006

Director Ross Wilson

Co-opted Director

Daniel Chemel

Co-opted Director Steve Marsden

George Fawzi

Board member at large Rick Taylor

East Africa (Rwanda)

Chris Munyao

North Africa

George Fawzi

North Africa support

Prof Nellie Swart, Associate Professor: Tourism Management

Corne Koch, Head: Convention Bureau (WESGRO) Tiisetso Tau, AAXO member

Daryl Keywood, SITE Member

Bheki Twala, TEBCO-SA Executive

Kim Roberts, SAACI Representative Western Cape

Robyn D’Alessandro, PR/Social media, Vivo Visual Voice CC

kzn.za@saaci.org

e: kzn.za@saaci.org

Gauteng Chairperson

Mary Mahlangu

c: +27 (0)81 574 9493

Brad Glen

Secretariat & Events

Mariaan Burger

e: jhb.za@saaci.org

Western Cape Chairperson

Ansu Colditz

c: +27 (0)82 457 8071

e: wc.za@saaci.org

jhb.za@saaci.org wc.za@saaci.org

Learning Ambassador

Esti Venske

c: +27 (0)83 482 9276

c: +27 (0)82 557 8041 e: info@siteafrica.africa

peter-john.mitrovich@grosvenortours.com info@siteafrica.africa

ASSOCIATION OF AFRICAN EXHIBITION ORGANISERS

46 Waterford Office Park, Waterford Drive, Fourways, Johannesburg

t: +27 (0)87 265 5840

e: aaxo@aaxo.co.za

Association coordinator: Anthea Buys

e: anthea@aaxo.co.za

Chairperson

Gary Corin, Specialised Exhibitions e: Gary.corin@montgomerygroup.com

Vice Chairperson

Projeni Pather, Exposure Marketing e: projeni@exposuremarketing.co.za

Venue Committee Chairperson

Cornelle du Preez, Gallagher Convention Centre e: cornelled@gallagher.co.za

Treasurer

James Bull, Informa Tech

e: James.bull@informa.com

Immediate Past Chair

Devi Paulsen-Abbott

e: devi@aaxo.co.za

Board of Directors

Adele Hartdegen, Dogan Events

Errol Bryce, Vuka Group

Joshua Low, dmg Events

Tracy Gounden, Messe SA

179 Jan Smuts Ave, Parktown North, Private Bag X7000, Parklands 2121

t: +27 (0)11 447 4777

e: info@eventgreening.co.za w: www.eventgreening.co.za

Management Committee Members:

Chairperson: John Arvanitakis (Chat’r Xperience)

Vice Chairperson: Neo Mohlatlole (7 Colors)

Treasurer: Justin Hawes (Scan Display)

Secretariat: Lynn McLeod (individual)

Morwesi Ramonyai (Borena Energy)

Gavin Burgess (Technology Partners)

Grace Stead (Steadfast Greening)

JP van Schalkwyk (Up-A-Tone Events)

Sonja van Rooyen (Specialised Exhibitions)

Emma Kumalo (Chat’R Xperiences)

Angelique Smith (Event Synthesis)

Joey Swart (Take Note Events)

Louis Nel (Louis THE Lawyer)*

*Co-opted

They are joined by the EGF’s associate member representatives, who are:

AAXO: Anthea Buys

EXSA: Doug Rix/Lee-Ann Alder

Fedhasa: TBC

IFEA Africa: Janet Landey

The MICE Academy: Helen Brewer

PCO Alliance: Melody Barber

SAACI: Glenton de Kock

SACIA/TPSA: Kevan Jones

SA Roadies: TBC

INTERNATIONAL CONGRESS & CONVENTIONASSOCIATION

ICCA African Chapter Chairperson: Taubie Motlhabane

Cape Town International Convention Centre

t: +27 (0)21 410 5000 e: Taubiem@cticc.co.za

Deputy Chairperson: Frank Murangwa

Rwanda Convention Bureau

t: +250 788 358 454 e: frank.murangwa@rcb.rw

Secretariat: Esmaré Steinhöfel

ICCA Africa Regional director

c: +27 (0)84 056 5544 e: esmare.s@iccaworld.org www.iccaworld.com/dbs/africanchapter www.iccaworld.org

OTHER ORGANISATIONS OF INTEREST

ABTA — African Business Travel Association Box 2594, Pinegowrie, 2123

t: +27 (0)11 888 8178

c: +27 (0)83 679 2110

e: monique@abta.co.za

w: www.abta.co.za

Founder: Monique Swart

ASATA – Association of Southern African Travel Agents

PO Box 650539, Benmore, 2010

t: +27 (0)11 293 0560/61

e: barbara@asata.co.za

e: general@asata.co.za

Office manager: Barbara Viljoen

Council of Event Professionals Africa

Kevan Jones

e: kevan@sacia.org.za

t: +27 (0)11 083 6418

c: +27 (0)82 555 5556

Chairperson: Glenn van Eck

Magnetic Storm

c: +27 (0)82 800 2616

e: glenn@magnetic.co.za

FEDHASA National Office — Federated Hospitality Association of Southern Africa

PO Box 3853, The Reeds, 0157

c: +27 (0)82 552 9862

e: ceo@fedhasa.co.za w: www.fedhasa.co.za

PSASA – Professional Speakers Association of Southern Africa

t: +27 (0)11 462 9465

c: +27(0)834586114

e: admin@psasouthernafrica.co.za w: www.psasouthernafrica.co.za

SABOA — Southern African Bus Operators Association

Postnet Suite 393, Private Bag X033, Rivonia 2128

t: +27 (0)11 511 7641

e: saboa@saboa.co.za w: www.saboa.co.za

SACIA — Southern African Communications Industries Association

c: +27 (0)82 555 5556

e: kevan@sacia.org.za

Executive director: Kevan Jones

SATI — South African Translators’ Institute

Executive director: Marion Boers

t: +27 (0)11 803 2681

e: office@translators.org.za

w: www.translators.org.za

SATSA — Southern Africa Tourism Services Association

Box 900, Ferndale 2160

t: +27 (0)11 886 9996

e: pa@satsa.co.za w: www.satsa.com

SKAL International South Africa

Secretary: Anne Lamb

t: +27 (0)21 434 7023

c: +27 (0)82 708 1836

e: anne@yebo.co.za w: www.skalsouthafrica.org

STA — Sandton Tourism Association

t: +27 (0)83 5585445

e: secretariat@sandtontourism.com w: www.sandtontourism.com

TBCSA — Tourism Business Council of South Africa

Chief executive: Tshifhiwa Tshivhengwa

Box 11655, Centurion 0046

t: +27 (0)12 664 0120

e: comms@tbcsa.travel w: www.tbcsa.travel

w: www.tomsa.co.za

Member relations manager: Boitumelo Moleleki

TGCSA — Tourism Grading Council of South Africa

Private Bag X10012, Sandton 2146

t: +27 (0)11 895 3000

f: +27 (0)11 895 3001

e: enquiries@tourismgrading.co.za

TINSA — Interpreters/Translators Network of Southern Africa

e: info@interpreter.org.za

t/f: +27 (0)11 485 2511

c: +27 (0)83 249 0010

w: www.interpreter.org.za

TPSA — Technical Production Services Association

c: +27 (0)82 555 5556

e: kevan@sacia.org.za

w: www.tpsa.co.za

Executive director: Kevan Jones

TTA — Tshwane Tourism Association

Box 395, Pretoria 0001

t: +27 (0)12 841 4212

e: secretary@tshwanetourism.com

w: www.tshwanetourism.com

Chairperson: Bronwen Cadle de Ponte

Secretary: Sithembile Nzimande

Membership coordinator: Liz Oosthuysen

e: membership@tshwanetourism.com

EVENT GREENING FORUM

Southern Sun’s Cabana Beach Resort recognised at Durban Tourism Business Awards

Southern Sun’s Cabana Beach Resort is delighted to announce its latest accolade, having been honoured with the ‘Exceptional Winner Award for Investment’ at the third annual Durban Tourism Business Awards.

This recognition highlights Cabana Beach Resort as a leader in sustainable and holistic growth within the tourism industry.

“This award is particularly meaningful as it acknowledges investment beyond just financial contributions. It celebrates our commitment to fostering growth and inclusivity across all areas of our business — our people, products, environment, community, and tourism. We are immensely proud of our continued success and the thriving ecosystem we have built here,” said

Wayne Smith, general manager of Cabana Beach Resort.

Located along the picturesque uMhlanga coastline, Cabana Beach Resort is renowned as one of South Africa’s premier familyfriendly beachfront destinations. The resort’s recent refurbishment has elevated the guest experience, adding even greater value to this distinctive location. Situated directly on the uMhlanga promenade, with easy beach access, Cabana Beach Resort combines Mediterranean-inspired décor with the relaxed ambiance of coastal living, making it

Index of advertisers and contributors

an ideal spot for family holidays.

5 info@premierhotels.com www.premierhotels.com

8,9 info@rwandaevents.com www.rwandaevents.com

info@saaci.org www.saaci.org

hello@saeventscouncil.org www.saeventscouncil.org

info@sitesouthernafrica.com siteglobal.com/chapter/site-africa

Tourism entrepreneurship could be a game-changer for South Africa’s youth

Tourism entrepreneurship could be a game-changer for South Africa’s youth With the country’s soaring youth unemployment rate, the tourism sector holds immense promise to create employment opportunities and drive the economy. After recently attending the 6th edition of the Africa Youth in Tourism Innovation Summit (AYTIS), hosted by Africa Tourism Partners in collaboration with UNWTO and BDO, Christelle Grohmann, director: advisory — strategic & development consulting at BDO, discusses the entrepreneurial potential within the sector for the country’s youth.

By Christelle Grohmann

The tourism sector has the potential to be the biggest foreign currency earner for South Africa. The country offers domestic and international tourists a wide variety of options such as national landscape and game reserves, diverse cultural heritage sites, rolling wine estates, and an abundance of stunning coastlines. From January to March 2024, South Africa saw 420,727 tourist arrivals from Europe, an 8.6 per cent increase compared to the same period in 2023. These numbers prove that the country is well on track to become a sought-after destination once again.

In terms of entrepreneurship, the growth of the tourism industry is driving a thriving tourism start-up revolution in the country. As of March 2024, we have over 130 online travel start-ups and this number seems set to grow. This influx of new businesses is a positive sign for the sector, injecting a dose of innovation and catering to evolving traveller preferences. But how does this bolster youth employment?

From tour guides to front-of-house workers to opportunities for advertising, marketing and design, financial management, IT, tech, and more, the tourism industry has a broad scope for employment. Many start-ups offer training programmes or online platforms that equip young people with much-needed skill development across the board. Start-up incubators and accelerators also often offer mentorship, funding, and workspace to young entrepreneurs. In terms of connections, start-ups are creating platforms that connect businesses with young freelancers for tasks like web design, graphic design, virtual assistance, and content writing. This allows young people to monetise their skills and gain valuable work experience. And, because many start-ups are social enterprises, meaning they focus on creating a positive social impact alongside making a profit, these businesses often address challenges like poverty and lack of access to education, indirectly creating job opportunities for young people in their communities.

However, the allure of becoming a tourism entrepreneur shouldn't mask the inherent challenges. Securing funding, navigating complex regulatory environments, and managing logistics are just a few hurdles that start-ups must overcome. The tourism industry is also an incredibly

competitive one, with established players and global booking platforms dominating the market. Catering to niche markets or offering unique experiences can be a differentiator, but identifying and fulfilling specific customer expectations requires market research and a clear value proposition.

This is where the importance of industry support comes to the fore. While the entrepreneurial spirit is commendable, collaboration with established players and industry associations is crucial for survival and long-term success.

Collaborative ventures between start-ups and established players have the potential to be mutually beneficial. As an example, start-ups can leverage the brand recognition and distribution channels of larger companies, while established players can gain access to fresh ideas and innovative technologies. This synergy can drive sustainable growth for both parties.

Start-ups often have an innovative edge and entrepreneurial hunger while established players have the industry experience to offer invaluable guidance. Mentorship programs can connect start-ups with industry veterans who can provide insights into market trends, best practices, and operational expertise. Industry associations can also be vital resources, offering networking opportunities, access to training programs, and advocacy on behalf of the broader tourism ecosystem.

If we consider how sustainable tourism practices are also gaining traction, with start-ups focusing on eco-friendly accommodation, responsible wildlife encounters, and community-based tourism initiatives, leveraging the already established footprint of industry professionals who have an aligned vision for sustainable tourism, can take both to a new level. This responsible approach can benefit both the environment and local communities, contributing to the long-term growth of the industry.

With reports that there are currently around 4,9 million unemployed youths aged between 15-34 in the country, there has never been a better time to leverage South Africa’s abundance of tourism potential than now. We must, as an industry, ensure that we are encouraging youth from all backgrounds to get exposure, develop skills, harness entrepreneurial opportunities, and leverage their own

cultural experiences. This is the only way we can make them active players in a resilient tourism ecosystem that is not only economically sustainable but also contributing positively to the social and environmental fabric of the country.

Who is Christelle Grohmann?

Christelle Grohmann is a director in advisory services and has advised extensively in the tourism, hospitality and leisure, property, and infrastructure sectors in her 30year career. Christelle was instrumental in establishing the infrastructure advisory service offering in South Africa and was the lead director for Infrastructure Advisory in sub-Saharan Africa for over 10 years. Chriselle works extensively within South Africa in both the public and private sectors, and has also carried out projects in all southern African countries as well as further afield in Africa includingTanzania, Kenya, Ghana, Madagascar, Guinea, Benin, and the Democratic Republic of Congo. Christelle represents the firm at tourism industry associations such as theTourism Business Council of South Africa (TBCSA) and the Southern AfricanTour and Transport Association (SATSA) as well as infrastructure associations such as the International Project Finance Association (IPFA). Christelle is also a member of the Women’s Property Network and Institute of Directors SA. Christelle has facilitated numerous workshops and large meetings and is proficient in using a range of facilitation approaches and tools.

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