www.businesseventsafrica.com
Voice of the Business Events Industry in Africa
CAROL WEAVING Thebe Reed Exhibitions on Africa’s top exhibitions, and the woman who manages them
Vol 36 No 8 2016
Experience Extraordinary There is a place where the ordinary is transformed into the extraordinary. A destination, at the tip of the mighty African continent, where two oceans meet in the shadow of one of earth’s seven natural wonders. Here exhibitions are transformed into unforgettable experiences, people and brands grow together, and organisations come alive in the hearts and minds of their markets. This place is Cape Town International Convention Centre. And to experience it is to experience extraordinary.
To transform your special event into an extraordinary experience contact CTICC: +27 21 410 5000 sales@cticc.co.za www.cticc.co.za
latam.com
Together, further
We are taking off to a new continent.
LATAM and you Together in Latin America.
We’re flying to South Africa from October 2016. Connecting travellers directly between Johannesburg and São Paulo and from there, on to our 115 Latin American destinations. Discover mountains, forests, deserts and all of the wonders that our region holds for you. For more information contact our dedicated Africa partner, Border Air on +27 11 781 2140 or email us at latam@border-air.co.za.
Buenos Aires, ATAM
CONTENTS
VOL 36 NO 8 2016
34
12
14
africa.com
vents www.businesse
Voice of the
nts Industry
Business Eve
in Africa
Vol 36 No 8
Special Features
2016
12 WOMEN IN THE INDUSTRY
Cape Town International Convention Centre chief executive officer, Julie-May Ellingson, is leading the Centre into a new era.
14 EXHIBITION OVERVIEW
CAROL G WEAVINhib itions
Exhibitions are the most powerful, versatile and cost-effective marketing tool available, and on average, according to UFI’s 17th Global Exhibition Barometer, the industry expects continued growth in turnover for the coming year.
Ex Thebe Reed p on Africa’s to and exhibitions, o wh the woman em manages th
22 VENUE OF THE MONTH
About the cover
Carol Weaving brings a unique and unstoppable force to the Thebe Reed team. Her knowledge and expertise spans across exhibition management, events, conferences, as well as venue and facility management.
Avianto, in Muldersdrift, is a well-established, highly regarded events destination that has become one of Johannesburg’s conference, teambuilding and function venues of choice.
26 TEAMBUILDING Teambuilding is an ongoing process that helps a work group evolve into a cohesive unit. The team members not only share expectations for accomplishing group tasks, but trust and support one another and respect one another’s individual differences.
37
26
28
The authority on meetings, exhibitions, special events and incentives management
Special Features cont. 28 SPOTLIGHT ON NORTH COAST
Away from its infinite beaches, the North Coast is transformed into gently rolling hills covered by the “green gold” of KwaZulu-Natal, its primary agricultrual crop, sugar cane. This is an idyllic environment offering luxury, beauty, sport and history.
32 EVENT GREENING FORUM REPORTBACK The Event Greening Forum (EGF) held its inaugural conference at Hackle Brook Conference Centre in Johannesburg on 21 July. The EGF has had other conferences, but it is the first time EGF has run a stand-alone conference, independent of Meetings Africa.
Editor’s Comment News Personality Profile Anniversary Celebration New Development: Africa An International Perspective New Route Future Focus
HEAD OFFICE POSTAL ADDRESS: PO Box 414, Kloof 3640, South Africa
TEL: +27 31 764 6977 FAX: 086 762 1867 EMAIL: contact@contactpub.co.za PUBLISHER: Godfrey King Email: gk@contactpub.co.za
CIRCULATION: Jackie Goosen Email: jackie@contactpub.co.za
34 Executive Chef 35 News Bytes 40 Index of advertisers 41 Calendar 42 Directory & Associations of interest to the industry 44 The Last Word
Venue News
PRODUCTION LEADER: Colleen McCann Email: colleen@contactpub.co.za
DESIGN & LAYOUT: Hayley Mendelow Email: hayley@contactpub.co.za
SALES REPRESENTATIVE: Sue Anthony (Gauteng / Mpumalanga / Limpopo) Cell: +27 (0)82 688 3536 Email: sue@contactpub.co.za
PUBLICATION DETAILS: Business Events Africa has 11 issues a year and is published monthly, with the December/January issues combined and a yearbook in June. Printed by
, a division of Novus Holdings
52 Mahogany Road, Westmead www.paarlmedia.co.za
36 Emperors Palace: A ’walkway’ into SA history.
Market News
ANNUAL SUBSCRIPTION RATE: R600 which includes postage, packaging and VAT. Rates for addresses outside South Africa can be obtained on application to the Subscription Department, Contact Publications.
37 Celebrating women in style
HEAD OFFICE PHYSICAL ADDRESS: Suite 1, Fields Shopping Centre, Old Main Road, Kloof 3610
EDITOR: Irene Costa Email: gomesi@iafrica.com
Regular Features
4 6 10 21 24 30 31 33
Published by the proprietor Contact Publications (Pty) Ltd (Reg No. 1981/011920/07)
Markex 2016 settles into new role
ADVERTISING ENQUIRIES:
publishers of Business Events Africa, is a member of:
Integrity | Intelligence | Innovation | Sustainability
Official media partner
Official journal of the Exhibition & Event Association of Southern Africa
Official Journal of the Southern Africa Chapter of the Society for Incentive Travel Excellence
Gill Straker (KwaZulu-Natal)
(Western Cape)
Jean Ramsay
Georgie Colling (Gauteng)
Cell: +27 (0)83 775 8957
Cell: +27 (0)82 495 9022
Cell: +27 (0)83 267 0913
Email: gill@businesseventsafrica.com
Email: jean@contactpub.co.za
Email: georgie@contactpub.co.za
@bizeventsafrica
Business Events Africa
www.businesseventsafrica.com
EDITOR’S COMMENT
connection
Making a
In a world where there is currently so much uncertainty, it is comforting to know that the relationships you have made in this sector can last a lifetime.
I
was recently at a media briefing and ran into someone I hadn’t seen in 14 years and guess what, we recognised each other, hugged and caught up as if it was only a week since we had last seen each other. This human connection we are able to create is something special and in life, yes, what we do is important but I think what is even more important is how people remember us. The question is: what makes us remember one person and not another? I honestly believe it comes down to how you make others feel. August is Women’s Month. We are so fortunate to have the cream of the crop in the business events sector in South Africa. I am honoured and humbled by these incredible women. Women, especially South African women, have a natural
Create | Collaborate CommuniCate @ticketprodome
@ticketprodome
ticketpro-dome
tel: +27 11 794 5800 i Fax: +27 11 794 5808 info@ticketprodome.co.za i www.ticketprodome.co.za Cnr olievenhout ave & northumberland rd north riding, Johannesburg, South africa the blue Wing Conference and events Venue is a partnership between thebe reed Venue management and Delmont Caldow Caterers, with blue label telecoms as the naming rights sponsor.
ability of making one feel welcome and warm. I think this is one of the reasons our sector thrives. Women are without doubt the greater part of our sector. As I write this I can think of so many women I could praise for their remarkable contribution to this sector, but honestly, I wouldn’t have enough room on this page to mention them all. All I can say is I’m proud to be a woman and to be able to work with many of these amazing women. Happy Women’s Month. Coming back to connections, exhibitions, without a doubt, give the exhibitor a wonderful opportunity to connect with clients and potential new clients. Unfortunately, not every exhibitor is trained on how to make the connection. More exhibition organisers should look at offering exhibitor training before the show. This would be a wonderful value add for exhibitors. This month we look at the state of the exhibition industry. There is no doubt the exhibition market is tough but there seems to be a renewed positive feeling in the market. Two words that seem to be coming through are partnerships and collaboration. This is echoed throughout the business events sector. Budgets are definitely smaller, but the need to market, exhibit, meet, motivate and sell is still there. During this tough economic period, the industry needs to re-evaluate and reflect on core business, but remember, do not undercut prices as this will be detrimental in the long term. I am by no means an economist, but from what I have heard from speaking to various industry players, the last quarter of the year is looking better than the first half of this year. So, for the moment, keep your connections open.
Irene
Email: gomesi@iafrica.com
Credit: Hein Liebetrau
4
WHEN YOU NEED TO IMPRESS
THERE'S ONLY ONE
CHOICE
WHERE SOUTH AFRICA'S CONSTITUTION WAS BORN When choosing the venue for your next conference or special event, choose a glorious one. Choose a venue that offers you the option of all work and all play. A world-class venue with a conference and exhibition centre and various boardrooms for any kind of meeting or presentation, with facilities that cater for 8 to 3000 delegates, with world-class chefs and delicious menu options, and a choice of 26 elegantly appointed venues fitted with state-of-the-art technology including free wi-fi. Choose Emperors Palace with a Level 3 B-BBEE status and flexible facilities to suit your every need. Value-for-money is guaranteed. Choose the venue that offers award-winning three to five-star hotels, the finest in dining options and spectacular stage shows - right next door to O.R. Tambo International Airport, in Johannesburg, South Africa. Choose Emperors Palace. The Palace of Dreams.
FOLLOW US
To book your next event call Peermont Group Sales : +27 (0)11 928 1903 | sales@peermont.com | www.emperorspalace.com
6
NEWS
New GM for Sandton Convention Centre Shaun Bird has been appointed general manager of Sandton Convention Centre. Formerly complex operations manager at the Grand Palm Hotel, Casino and Convention Resort in Botswana, Mr Bird brings with him a wealth of experience in the management of convention facilities and hotels.
B
orn and raised in Durban, Mr Bird entered the hospitality industry as a graduate in hotel management. His path has seen him taking on the challenges of varied positions in four and five-star hotels, both in South Africa and in London at the fourstar Holiday Inn Kingscross and five-star Le Meridien Waldorf, initially gaining experience in banqueting. His return to South Africa saw him developing skills in the management of high volume, high quality businesses, particularly during his time with The Fedics Group’s Leisure Division,
managing the entire food and beverage operation of the Country Club Johannesburg, Woodmead and the Carousel Casino, and assisting at other properties, including the Pecanwood Golf Estate and the Morula Sun. Mr Bird’s first position in Botswana was as manager of the Gaborone International Convention Centre before he returned to Johannesburg to take up the position of food and beverage manager at The Westcliff. After taking the entrepreneurial route in an engineering business, which gave him an even greater understanding of business ownership, he
was offered a position at The Grand Palm, Gaborone, where he has occupied the position of complex operations manager since 2009, with responsibility for all aspects of the operation, with the exception of the casino. During this time, among the many successes achieved by the management team, was the awarding of Botswana’s first five-star grading to the hotel in 2010. Marcel von Aulock, group chief executive officer of Tsogo Sun, said: “We have no doubt Shaun will be a valuable asset and addition to the Sandton Convention Centre team, bringing a wealth of both local and international experience in the running of a large convention facility. We look forward to his input in the coming months.”
Protea Hotels by Marriott opens new hotel in Ndola, Zambia With the official opening of the Protea Hotel by Marriott Ndola this month, the largest hotel brand in sub-Saharan Africa has now expanded its presence in Zambia to eight hotels.
T
he opening of the property highlights Protea Hotels by Marriott’s focus on continuing to grow its footprint in strategic growth areas in Africa. The new hotel is located in the city of Ndola, 320 km north of the capital city, Lusaka. Described as the commercial capital city of Zambia, Ndola is the third largest city in the country, and is the gateway to the mineral producing region in Zambia. It also
serves as the end-point for the oil pipeline from Dar-es-Salaam, providing a refinery for the processing of oil for the country. According to Mark Satterfield, chief operating officer for Marriott International, Middle East & Africa and Marriott International’s business leader for Protea Hotels: “Research showed that Ndola was previously under-serviced for the business travel market, yet business people visit the region in large numbers because of the business activity there.”
Mark Satterfield
This business focus is evidenced in the extensive conference facilities available at the hotel: up to 200 conference delegates can be hosted in the three conference rooms, and the hotel also offers additional breakaway rooms. The two-storey building provides a total of 80 bedrooms, and with its restaurant offering three meals a day, a bar, a swimming pool and free Wi-Fi, the hotel provides for all the needs of the business traveller.
NEWS
DURBAN ICC
Ranks in international top 15 The Durban International Convention Centre (Durban ICC) has been named among the top 15 convention centres in the world by the International Association of Congress Centres (AIPC).
T
he announcement of the finalists of the AIPC Apex Awards was made at the organisation’s annual general assembly held recently in Nantes, France. The Centre was recognised as one of the 15 finalists for “Best Client Rated Convention Centre” in the global competition and was notably the only convention centre in Africa to have made the final list despite several entrants from the continent. AIPC represents an elite association of international convention centres from 57 countries worldwide. Its mission is to encourage, support and recognise excellence in convention centre management and to maintain a range of programming that addresses this mission. This prestigious award programme, which has been conducted for more than
20 years, owes its prominence to the fact that competitors are rated entirely on the basis of client ratings as assessed by the global market research company, Ipsos. The firm conducts surveys directly with clients to assess the entire convention centre experience, evaluating the venue’s spaces, food and beverage, technology, audio-visual, and event management process. “The position of finalist for the AIPC Apex Award is a notable achievement that places a centre among very good company worldwide,” said AIPC president Geoff Donaghy. “In total, Ipsos has surveyed more than 1 650 client references put forward by participating centres – a clear indication of the effort made to get the broadest possible assessment of client evaluations for this competition.”
Commenting on the announcement, Durban ICC chief executive officer, Lindiwe Rakharebe noted: “The AIPC Apex Awards are the authoritative benchmark for international service excellence and one of the most esteemed and respected accolades in the entire meetings industry world-wide. “It is a great honour for our dedicated and passionate team to receive this tribute. “This accolade emphasises our position as Africa’s leading convention centre, a title which we strive to live up to every day.” The top honour went to the Brisbane Convention & Exhibition Centre, and the two runners-up were the Kongresskultur Bregenz GmbH, Austria and the Hawai‘i Convention Centre.
7
8
COVER STORY
Carol Weaving
The exhibition captain of industry Carol Weaving is the managing director of Thebe Reed Exhibitions. She has a diverse working background in the business tourism and events industry. With more than 30 years experience, Carol’s career has expanded through many sectors within the industry. Her knowledge and expertise spans across exhibition management, events, conferences, as well as venue and facility management. hrough Carol’s leadership, business acumen, and strategic foresight, Thebe Reed Exhibitions has become the leading exhibition and venue management organisation in South Africa.
Career path and wealth of experience After growing up in the United Kingdom and working as the marketing manager for a radio station, Carol pursued her dream of living in South Africa, and at the age of 29 became the youngest director of
the AA at the Kyalami Racetrack, which equipped her with the skillset she would soon need to start her own company, International Exhibition Consultants. Carol later sold majority share of this company to Dutch exhibition company RAI, and then proceeded to head up RAI in South Africa. In November 2013 Reed Exhibitions, part of the RELX Group, signed a joint venture agreement with the Thebe Tourism Group and Carol, to acquire a majority share in Thebe Exhibitions & Projects Group (TEPG). TEPG has been renamed Thebe Reed Exhibitions and is owned by Reed Exhibitions (60 per cent), Thebe Tourism Group (30 per cent), with Carol Weaving retaining 10 per cent as managing director.
With her proven ability to innovate and lead big teams, Carol brings a unique and unstoppable force to the Thebe Reed Team Thanks to Carol’s continued passion, hard work, dedication and management, Thebe Reed Exhibitions is one of the largest and most successful exhibition and venue management companies in Southern Africa, and is now in a position to grow its footprint across the African continent with many new ventures in the pipeline. The group owns major exhibition titles such as Africa Travel Week, made up of International Luxury Travel Market Africa (ILTM Africa); Incentives, Business Travel & Meetings Africa (ibtm Africa); and World Carol Weaving
Travel Market Africa (WTM Africa), as well as Africa Automation Fair, #Buy a Business Expo, Decorex Joburg, Cape Town and Durban, 100% Design South Africa, Mediatech Africa, Small Business Expo and the Sports and Events Tourism Exchange. Under Carol’s management, Thebe Reed Exhibitions also offer strategic venue management solutions. Venues of a world-class standard continue to open their doors. Gauteng’s premier venue, the Ticketpro Dome, has recently added a new venue facility, The Blue Label Wing Conference and Events Venue. This is a wellconsidered partnership between Thebe Reed Venue Management and Delmont Caldow Caterers. It is an excellent venue for trade exhibitions, business events, conferences, hosting product launches and company networking sessions. Through the management by Carol Weaving and the continued dedication of her team, Thebe Reed Exhibitions continues to evolve and grow. Today, Thebe Reed Exhibitions is Southern Africa’s top exhibition organiser, with access to global trade and consumer event organising expertise serving 44 industry sectors through its parent company, Reed Exhibitions, including the tourism industry. Thebe Reed Exhibitions is also proud of its large female employee base, creating a hub for female empowerment in the industry. Thebe Reed Exhibitions is a member of the Association of African Exhibition Organisers (AAXO) which was formed to provide a collective platform of address and representation for professional exhibition organisers throughout Africa.
COVER STORY
With the wealth of knowledge and experience brought to the association by Carol Weaving and Thebe Reed Exhibitions, AAXO has the energy and expertise to deal with the unique challenges and needs that organisers are faced with, and give them a powerful and credible voice. AAXO aims to promote the industry, encourage people to invest and participate in exhibitions, and give members the tools and resources to run successful exhibitions.
The crowning glory of Africa Travel Week In the tourism industry, Thebe Reed owns and manages Africa Travel Week, which comprises three events, in one week, all in one venue. It is a nexus for travel professionals across South Africa, the continent and the globe. It contains three highly sought-after shows – ILTM Africa, WTM Africa and ibtm Africa provide a comprehensive and diverse platform for leading businesses in the inbound and outbound travel sectors to do business. ILTM Africa, the specialist invitation-only table top event, is the first experience of Africa Travel Week. This year, it welcomed African suppliers of luxury travel experiences, products and services and international buyers from 28 countries over three days. ILTM Africa held 4 263 quality face-to-face meetings, which is a
seven per cent increase on the previous year. This fourth annual ILTM Africa event was hailed as “excellent value for business” by all stakeholders attending the three-day niche event. ibtm africa is an excellent event for business development and knowledge enhancement in the region with global relevance. Held on the last day of Africa Travel Week, ibtm Africa is a high quality content driven education programme. The conference brings together key meeting planners from some of the leading corporates in South Africa and suppliers from the meetings industry. The third show is World Travel Market Africa, a B2B travel and tourism exhibition and conference. With more than 600 exhibitors participating in more than 7 500 prescheduled appointments before the 2016 show began, as well as an increase of more than 20 per cent on 2015 visitors and an increase on overall travel professionals at the event, WTM Africa certainly meant business this year, with remarkable results recorded. These results have reaffirmed
WTM Africa, as the African continent’s leading travel trade event.
Personal traits Anyone who has ever worked with Carol will agree that the energy, passion and enthusiasm she exudes makes it impossible to be a passive bystander with any project she tackles – and completes. Carol’s natural ability to develop and manage not only her team, but large and prosperous projects, is displayed through the phenomenal success of Thebe Reed Exhibitions. With her proven ability to innovate and lead big teams, Carol brings a unique and unstoppable force to the Thebe Reed team. A strategist at heart, Carol delights in growing both personally and professionally as well as empowering her team to reach new heights and develop their own path to success. Those closest to Carol can bear testimony to her commitment to living out her daily mantra, carpe diem, “seize the day”, to the full.
Tel: +27 (0)11 549 8300 | info@ThebeReed.co.za | www.ThebeReed.co.za
9
10
PERSONALITY PROFILE
Sigal Geva A woman to watch Sigal Geva, 37, thrives on balancing business, making a difference and leaving a legacy. These three elements make up her motto in life.
S
he was recently appointed chief operating officer of Premier Hotels & Resorts. “It’s incredible to be announced as chief operating officer in a very male-dominated industry,” Ms Geva said. In her new role, Ms Geva will be drawing on her 12 years of experience in the hospitality industry, during which she has been involved in overseeing the daily operations of the Premier Hotels & Resorts group’s marketing and human resource departments, and played a key role in strategy development. Highlights of her career have included growing and developing the company’s permanent staff complement despite tough economic times, structuring the employment equity and skills development plans of all properties within the group’s portfolio and implementing Broad-Based Black Economic Empowerment verification. Ms Geva has also won the Businesswomen’s Association of South Africa’s Regional Business Achievers Award in the corporate category. In addition to her position within the group, she is the managing director of the Academic College of South Africa. Managed by Premier Hotels and Resorts, the College offers training in the hospitality industry, as well as employment to students who have achieved their certificate or diploma.
an individual. Family keeps me grounded, humble and strong.
Where did you grow up? I grew
chairwoman of the management board of the Strauss Group. She was recently listed on the 12th place by financial times, as part of the 50 most influential women in the business world. Why? Because she is clever, she is bright, she’s proven that women can do it, she’s worked hard to get to where she is today and she started and continued a family legacy.
up in Israel and went to school in Tel Aviv. When I finished the army, I started as a management trainee in South Africa, at the Premier Hotel King David. From there I went on to study my BA at the University of Manchester, specialising in Computer System Analysis before pursuing my MBA through the University of Manchester and specialising in Marketing.
What role does your family play in your life? Family is my most important factor. My family defines me as
Do you have any hobbies? I love to read, listen to music, go to theatre, enjoy making arts and crafts, spending quality time with friends and family. I enjoy baking and I always enjoy spending time in nature with my kids and my hubby.
Do you play any sports? I enjoy going to gym and running.
Who is your favourite sports person? I would have to say Elana Meyer. Not only was she an incredible athlete who represented South Africa with distinction, but her work off the track with youth and associations like JAG serves as a source of inspiration to professional sports and business women. What do you do for leisure? I love fine-dining (especially Italian) and a great dinner with friends and family over a great white wine.
What is the most memorable place you have ever been to, and why? Mauritius. I had a recent holiday with my entire family and it was a genuinely special time.
If you could be anyone for the day who would you be and why? Ofra Strauss. She is the
What is your favourite city? My favourite cities are Tel Aviv and Cape Town. I love that everything is open all the time, the beachfront and the smell of the sea.
What is your favourite TV programme and book? TV Programmes: The Good Wife, Brothers and Sisters and The Fixer. Book: I enjoy reading in Hebrew and currently enjoying “Women of Valor”, a novel by Lihi Lapid.
How do you relax? I enjoy a variety of music genres, reading, fine dining and socialising with my closest friends and loved ones, but most importantly enjoying quality time with my three children.
Who is your favourite movie star? Julia Roberts and Jennifer Aniston.
Who is your role model? Richard Branson. He encompasses everything about being successful, not only in his products, but in the people who work for him.
What advice do you have for anyone starting out in this industry and hoping to follow in your footsteps? This is not an easy industry. If you have passion, desire and dedication, you already halfway there. Be passionate about what you do. Do what you believe and believe in yourself.
What is your dream for the future? I would like to see the company grow and to evolve in different directions. To expend the Premier family and to give opportunities to a lot of young motivated people, especially women, extend the business by number of properties and maybe even grow outside of South Africa. My personal dream is to leave a legacy for my kids and to make them realise that hard work and a lot of sacrifice is worth it.
16763
12
WOMEN IN THE INDUSTRY
Building A
study by Grant Thornton, released on International Women’s Day, indicates that women still occupy less than a quarter of the top leadership positions in South Africa. Convention centres in South Africa are, however, breaking the mould as women assume key executive roles. Rightly so, as women make up the largest part of the workforce in the meetings, incentives, conferences and exhibitions industry, according to the international industry body, Meeting Professionals International (MPI).
First female CEO At the Cape Town International Convention Centre, Julie-May Ellingson is the Centre’s first female chief executive officer. Appointed in September 2014, Ms Ellingson is leading the centre into a new era. With her extensive experience in infrastructure development, one of her key roles is overseeing the successful completion of the construction of the CTICC’s 31 000 m2 expansion, known as CTICC East. This facility, expected to open early in 2017, will see the CTICC enhance its product offering. The expansion will add 10 000 m2 of multi-purpose conference and exhibition space, and approximately 3 000 m2 of formal and informal meeting space – effectively doubling the CTICC’s existing exhibition capacity. “CTICC East will allow us to meet growing demand from clients wanting to expand their events into new venues, as well as allow us to host concurrent large-scale events,” said Ms Ellingson, who has overseen much larger construction projects, including delivering on Durban’s 2010 FIFA World Cup responsibilities.
Making a mark Julie-May Ellingson
Cape Town International Convention Centre chief executive officer, Julie-May Ellingson, is leading the Centre into a new era.
Ms Ellingson, who holds a Master’s Degree in Town & Regional Planning and a Bachelor’s Degree in Development Studies & Economics, knows the catalytic impact successful infrastructural projects can have on the economy. “Since its inception, the CTICC has contributed R32.5 billion to the national GDP. The expansion is an important way in which the CTICC will continue to raise the global competitiveness of Cape Town as a premier, world-class meetings and events destination.”
© Alain Proust
success Under Ms Ellingson’s helm, the CTICC has also increased its procurement from BBBEE suppliers (now standing at 92.3 per cent of procurement spend) and have focused on sourcing from women-owned enterprises. Now, 30 per cent of its total supplier spend is going to women-owned businesses. A common management motif at the Centre is that the CTICC’s contribution should have a lasting impact on the communities in which it operates. For its 13th birthday this year, the CTICC is providing 13 students with bursaries to the value of R390 000. The bursaries will provide students studying in the culinary, events, marketing, finance, procurement and technical fields with additional support to help them through their studies. On completion of their studies, these students will be employed in the CTICC’s graduate programme to gain valuable work experience.
Women at work Ms Ellingson leads a seasoned executive team at the CTICC. Women are well-represented on the five-person executive committee with Fairoza Parker, chief financial officer, and Megan Arendse, general manager: business development and commercial, serving alongside Ms Ellingson. Under the guidance of such strong leadership, the CTICC announced its best financial year in 2015 and continues to show strong revenues and impressive economic and job creation figures. The CTICC has created and sustained more than 98 000 direct and indirect jobs since its inception. “As a relatively young organisation, the CTICC has made great strides towards the promotion and growth of women in the business. A United Nations report has shown that the more women you have in your labour force, the faster your economic growth. We hope we are contributing to this growth,” Ms Ellingson said.
CTICC Expands! New doors open early 2017 With 10 000 m² additional multi-purpose exhibition space, 3 000 m² additional meeting space, a reduced environmental footprint and a significantly increased socio-economic contribution, we are ready for bigger and more concurrent events. For more information about the even bigger and better CTICC visit www.cticc.co.za or email us at sales@cticc.co.za.
Collaborating for success International certification and awards are ways in which the Centre continuously strives to maintain its international competitiveness. Ms Ellingson, herself has received numerous accolades for her commitment to advancing and transforming the industry. Meetings magazine has twice recognised her as one of the Top40 Women in MICE, she has been voted Africa’s Most Influential Woman in the Public Enterprises Sector by CEO Magazine, and she is also serving as the first African representative on the Board of the International Association of Convention Centres (AIPC). Driven to succeed, she likewise emphasises that impressive results can only be achieved through team work. “In a highly competitive global market, we need to think differently with collaboration being the key to success,” she said.
An opportunity Ms Ellingson is a firm believer in the conference and exhibition sector as a platform for knowledge exchange and driver of the knowledge economy. Business events offer women an opportunity to make their voices heard. “Conferences and exhibitions allow people to come together, connect and create. More and more professional women should participate to leverage these platforms to influence change.”
www.cticc.co.za Cape Town International Convention Centre
14
EXHIBITION OVERVIEW
The state of the exhibition industry Exhibitions are the most powerful, versatile and cost-effective marketing tool available, and on average according to UFI’s 17th Global Exhibition Barometer the industry expects continued growth in turnover for the coming year.
W
hile 63 per cent of South African participants indicated they expect an increase in profits during the second half of 2016, a significant level of uncertainty is forecast for the first half of 2017 in Asia, Middle East and Africa. Conducted in June 2016, UFI’s study was answered by 262 companies from 56 countries. The outlook remains positive, even in the current tumultuous times, with the majority of companies across all regions declaring turnover increases since 2011. According to Andrew Gibbs, managing director of Concept G, the exhibition and events industry within South Africa has also benefited from the poor international economic climate, as it has made South Africa a more favourable and cost effective destination than previously for both business and leisure. “The international visitor or delegate can experience great value for money in this respect and Organisers and Event Management Companies that provide innovative, engaging, interactive and contemporary experiences with a focus on capturing the attention of the audience
and delegates, are excelling albeit under a strained economy,” Mr Gibbs said. Exhibitors still want to exhibit, and often believe in the power of face to face communication, this means that Organizers, venues and service providers have had to become increasingly creative to meet the budgetary demands of exhibitors with the weakened economy. According to Andrew Binning, vice chair of the Exhibition and Events Association of Southern Africa (EXSA), the exhibitions industry continues to deliver a strong value proposition. “The tough economic climate has meant that all in the industry are being forced to think creatively, out of the box and are having to add extra value to clients – through the value chain,” Mr Binning said. This observation is echoed by Mr Gibbs, who believes we are starting to experience the New Exhibition Era. “Collaboration and Disruption are the buzz words and there is much to share and learn. Digitalisation is having a profound impact on the Industry. This is not to replace the traditional Exhibition space as we know it, but to enhance the level of entertainment,
engagement and experience in this space -supply and demand: we are all online, we want it and we want it now.” But as with all forms of marketing, in economically difficult times, the tendency is to cut back on marketing expenditure, including exhibitions. Clive Shedlock, managing director of Conker Exhibitions and consumer show specialist states that in general, exhibitors over the last few years are unfortunately down in actual business from the shows compared to 2014. On the other hand, he added that his shows are experiencing a slight improvement in visitor attendance (+3.5 per cent) compared to 2015, however the distressed economy is resulting in less spend. Budgets have been pulled back in many cases and according to Gibbs the stand spaces booked by exhibiting companies are also smaller. “In some instances, major companies are opting not to exhibit, but rather hold smaller, niche events in order to showcase their products and services,” Mr Gibbs said. “Therein lies opportunity even if on a smaller scale than that of traditional exhibition revenue generation and what this translates into, is that the annual budgets of the contracting companies have to be smartly allocated.” Building and keeping valuable business relationships is also important said Mr Binning, it makes dealings in difficult business climates ‘easier’. Phumulani Hlatshwayo, general manager of EXSA, said: “As an association, we are the face and voice of the industry, and as such, we spend a great deal of time and effort in promoting the benefits, strengths and values of the industry. This is especially important during tough economic times.” According to UFI’s Global Barometer survey top of the list business concerns are related to the general economic situation in companies’ respective home markets. Global economic development uncertainty, competition from within the industry, and internal challenges.
EXHIBITION OVERVIEW
15
Exhibition sector – ‘onward and upward’ Veterans of the exhibition industry have learned to cope with the nine-month earning cycle, or feast-or-famine nature, of the business. By Conrad Kullmann, 3D Design sales and marketing director ovember, December and January are dead months with no work and no decisions being made about future work. This inactivity takes an unbelievable toll on cash flow, often swallowing all your reserves, which can then take a good three to five months to build up again. Unfortunately, the upturn we have historically witnessed from February has not been as sharp nor has it reached the levels of previous year. As a result, 2016 to date – that’s a full seven-and-a-half months – have been particularly hard in the exhibition industry.
There is a definite decline in the number of exhibitors willing to participate in events and shows this year. The most cited reason for their reluctance naturally is the depressed economic climate – they just don’t have budget, or are spending it elsewhere because they are not convinced about the industry’s ability to deliver a satisfactory return on investment. This lack of customers has put a major strain on suppliers and organisers alike, with many exhibition solutions providers and stand builders looking at other ways of generating revenue.
Some have diversified into shopfitting and point-of-sales design and manufacture. At this stage, these two services are proving to be a lot more lucrative. Plus they have added benefits such as often being large value contracts and providing a much more stable pipeline of continued business. Looking forward, the latter part of this year will prove to be busy given three major shows taking place concurrently – Aerospace and Defence, Electra Mining and SA Festival of Motoring. These could prove to be big generators of turn-over for several companies, provided they can close sufficient deals. On the design front, there is a definite shift from modular stands to custom-build, bespoke stands. The companies that can survive through this tough period will be well positioned in the market to grow and sustain themselves for years to come. Onward and upward.
Mr Gibbs is finding this to be an accurate assessment. “Competition is high and there are contractors that are slashing their prices just to secure some work in the interests of continuity. This is dangerous play as it impacts adversely on sustainability and creates adverse precedence for future
contracts, Mr Gibbs said. “Experienced contractors that have survived periods of economic recession over the past 20 to 30 years are boxing smart, making things and spaces work with tight margins and maximizing on opportunities to ensure a sustainable outcome.”
“Exhibitions, venues and stands are a tangible reflection of creativity, imagination and innovation. We are at the frontline of this ever-changing landscape. We are the most adaptable nation in the world. Vasbyt,” Mr Gibbs concluded.
N
THE POWER OF EXHIBITIONS: Face-to-Face is Simply Better We are the go-to people for exhibitions and events. Our members comprise of Venues, Organisers, Service Providers, Suppliers and Associate Organisations. Formed in 1980, EXSA is recognised internationally as the voice of the exhibition industry in South Africa, and is always available with help and advice.
T: +27 11 805 7272 F: +27 11 805 7273 E: exsa@exsa.co.za www.exsa.co.za Patrons: Platinum:
Gold:
16
EXHIBITION OVERVIEW
Meeting the skills needs of the events industry
By Joy Donovan, Expo Expertise
The South African exhibition and events industry can deliver world class events but have very few qualifications which recognise the high level of skills involved.
T
he EXSA Academy has been established to address skills development and to help its members and the wider events industry to comply with Health & Safety legislation, requiring all who work on events to be experienced, trained and qualified. Transformation and BBBEE requirements are major issues which also require skills development, continuous professional development and qualifications. Thousands of temporary workers undertake basic jobs at exhibitions and events. To allow these workers to meet health and safety regulations, requiring them to be experienced and trained, the EXSA Academy has produced profiles for the following jobs, which specify the minimum work, training and experience required to meet industry standards: event porters, event carpet tilers and shell scheme erectors. With more event job profiles being developed. Workers who are registered and complied with the EXSA Academy requirements of a job profile will receive a
photo identification card, plus a certificate of membership of the EXSA Academy, which will help them find employment in the event industry, whilst creating clear career paths. The EXSA Academy also offers: First Aid level 1 – a two-day course offered by St. John Training Centre in Johannesburg, Durban, Cape Town and Port Elizabeth. This course is designed as a minimum requirement for First Aid by the Department of Labour and the Occupational Health & Safety Act. If you employ more than 10 people, then the law requires that at least one person must be in possession of a valid certificate of competence in first aid. Course includes evaluation and certificates for successful candidates. The EXSA Academy will be offering monthly exhibitor training, to help them gain maximum exhibition results via half-day workshops based on proven techniques that deliver more leads, sales and new business. International event management
qualifications for coordinators, managers and directors can be achieved quickly and economically via online proctored exams for experienced event professionals. The EXSA Academy will be arranging exams in Johannesburg this year but plan to expand regionally next year. Optional coaching is available for event managers who would like to ensure that they have the right skills and experience before sitting the exam. The event management qualifications and professional designations being offered by Tourism HR Canada were developed with input from event professionals in 20 countries, including South Africa. Both EXSA and CEPA the Council of event professionals Africa, our new professional body, endorses these event management qualifications, which will allow successful candidates to comply with event safety legislation, gain credibility and a competitive advantage when bidding for events and will improve BBBEE scorecards. For more information please visit the new EXSA Academy website at: www. exsaacademy.co.za
SANDTON CONVENTION CENTRE POTENTIAL RELEASED
ONE GROUP ONE SPIRIT ONE SOLUTION
EXHIBITIONS “Design, manufacture, build” Shell scheme infrastructure Bespoke stands Modular stands Furniture hire Electrical hire Event branding On-line organiser and exhibitor services
INSTORE “Design, manufacture, install” Showrooms Point of sale Mall displays Motor showrooms Shop fitting
EVENTS “Conceptualise, Manage, execute” Confexes
Conferences
Golf days
Gala Dinners
Launches
Sports events
Festivals
For a COMPLETE IN-HOUSE TURNKEY SOLUTION JOHANNESBURG 4 Neutron Street, Linbro Business Park, Linbro Park, Johannesburg CAPE TOWN 9 Westlake Drive, Westlake, Cape Town +27(0) 21 702 1089
+27(0) 11 608 1588 www.3ddesign.co.za
18
EXHIBITION OVERVIEW
New SAT GM: strategic events and exhibitions South African Tourism has announced the appointment of Neil Nagooroo to the position of general manager: Strategic Events and Exhibitions. He is the current chairperson of the Exhibition & Event Association of Southern Africa (EXSA).
M
r Nagooroo’s appointment comes as South African Tourism aims to bolster its efforts in the management and delivery of its two signature trade shows, Meetings Africa and Indaba. Mr Nagooroo was previously with SA Tourism between 2004 and 2012, prior to joining Sandton Convention Centre as sales and marketing manager, a position he held for the past three-anda-half years before returning to South African Tourism to head up the new events unit. An MBA graduate, Mr Nagooroo has a wealth of experience in the tourism industry, spanning more than 11 years. He was also part of the team that developed a new brand strategy for the Sandton Convention Centre in 2012. A strong and confident negotiator, he has led large and complex cross-functional sales initiatives. Mr Nagoroo’s return to SA Tourism is a testament to his passion for growing the industry. His new role is to position South Africa as a world-class tourism destination, capable of hosting successful events. His responsibilities include developing, implementing and managing strategies to help the country achieve this goal. He will also manage South Africa’s participation at international trade shows and events in order to bolster the country’s international stature. Chief convention bureau officer at the South Africa National Convention Bureau, Amanda Kotze-Nhlapo, is confident Neil will steer SA Tourism’s efforts to deliver strategic events and exhibitions which will only steer our economy in the right direction. “This includes enhancing our signature trade shows, Meetings Africa and Tourism Indaba. “South African Tourism welcomes Neil back and we wish him well in his new position. He has a sound understanding of the South African tourism and hospitality sector. “Neil’s formidable knowledge of tourism, as well as his experience in both the leisure and business events spheres of our industry, make him the ideal person to head up our strategic events unit,” Ms Kotze-Nhlapo said. Mr Nagooroo feels honoured to be trusted with the challenge of taking the business of SA Tourism’s events forward. “Tourism is my passion. I am extremely grateful to be back at SA Tourism because I know I am joining a team of dedicated people who are focused on delivering on our mandate of increasing South Africa’s brand appeal and increasing the number of people that come to visit our country. “It is an honour to be able to add my efforts in contributing to one of the most important sectors that drives economic growth in South Africa,” he said.
WE
PRINT ON ALMOST ANYTHING!
yesman.co.za
| 031 709 1208
20
EXHIBITION OVERVIEW
Ticketpro Dome offers the full package The iconic Ticketpro Dome, an award-winning venue skilfully managed by Thebe Reed Venue Management, hosts the world’s finest in exhibitions, and now also conferences.
W
ith a bigger space and a more diverse offering, the Ticketpro Dome remains at the cutting-edge of the events industry, working in conjunction with industry trends. With its state-of-the-art features and its recently launched Blue Wing – a premier conference facility – the Ticketpro Dome is an exhibition venue that has already seen an incredibly demanding year. Events have included the Travel Expo, Homemakers Expo, Hobby-X, MamaMagic – The Baby Expo, the Eid Shopping Festival and the Good Food and Wine Show. This year will still see the Wedding Expo, #BuyaBusiness Expo and Small Business Expo, Speed & Sound, the Gauteng Getaway Show and Africa’s largest gaming event – rAge – the really Awesome gaming expo – take place. “The Blue Wing Conference and Events Venue – part of a recent R33.5 million upgrade at the multipurpose venue – has added 2 000 square metres to the event space. With the ability to accommodate up to 1 000 delegates in cinema style set up, cost effective packages and a central location, the Blue Wing Conference and Events Venue is a serious contender among Gauteng’s conference and training facilities. It certainly increases the Ticketpro Dome’s marketplace presence and strength, while meeting growing client demand as the economy improves.
Tel: +27 11 794 5800 I Fax: +27 11 794 5808 Email: info@ticketprodome.co.za I Web: www.ticketprodome.co.za Cnr Olievenhout Ave & Northumberland Rd, North Riding
The expansion provides the next level of service to present customers. It has already been well-utilised by existing exhibition organisers, allowing them added space for breakaway events, an increase in stands and displays, and improved capacity,” explains Cynthia Penprase, General Manager at Ticketpro Dome. With such an impressive offering, the Ticketpro Dome is already seeing two new events with an exhibition component this year: Speed & Sound and Last Fighter Standing. In 2017, the venue is looking forward to hosting their biannual events: Mediatech and LabAfrica. For the first time ever, they will also be hosting the International Sourcing Fair, which is a trade only event focusing exclusively on retail and commercial products for home, office, gift and hospitality sectors. Ms Penprase said: “With thousands of South Africans flocking to world-class exhibitions around the country every year, we are proud to host so many of them at the Ticketpro Dome in Gauteng along with such a diverse range. The venue has an advantage in that it is easily accessible, flanked by a dual carriageway. The venue can also be configured to attend to the privacy of an intimate 3 000 m2 space or to the demands of a massive 16 000 m2 exhibition space. Our main arena is unarguably the most adaptable event space in Africa.” An event space like this is in high demand for the South African conference and exhibition industry, which is growing annually. Business tourism is also setting the tone for new possibilities. In addition, recent research by AAXO indicates that the total number of exhibitions in 2015 increased by 30 per cent with 151 950 jobs sustained in the sector. The Ticketpro Dome therefore ensures its offering appeals to a wide range of exhibition organisers, especially those looking to invest in the South African market. AAXO exhibition industry studies also show an increase in international exhibitors, as well as an increase in venue activity due to a larger number of shows. In 2015, 36 662 exhibitors exhibited with a total of 2.9 million visitors. Between 2006 and 2015, the average number of exhibitions increased from 2 000 to 2 280 while the number of exhibitors increased from 88 917 to 110 162. While visitors have decreased slightly from 5 278 183 to 4 883 785, trends show that exhibitions are leaning towards a quality over quantity approach. With these trends, a more competitive market, including more international players, as well as a changed economic environment, the Ticketpro Dome continues to benefit from being affiliated with Thebe Reed Exhibitions, a leader in the exhibition industry. “In an uncertain economic landscape, we have to be leaders in the event and exhibition fields, ensuring that companies continue to invest their money in our expertise. This is why we offer a unique service that ensures exhibition and conferences organisers get out what they put in – and then some – when it comes to utilising our space. We pride ourselves on remaining at the forefront of an ever-evolving landscape,” said Ms Penprase.
10 YEAR ANNIVERSARY
21
CRAIG NEWMAN
A decade of dedication and leadership After more than a decade of service to the exhibitions, conferences and events industry, Craig Newman celebrated his 10-year anniversary as the chief executive officer of the Johannesburg Expo Centre (JEC) on 14 July 2016.
C
raig Newman, the major driving force behind the JEC, is a man of exceptional vision with the confidence and ability to make things happen. His liberal and frank demeanour is complemented by his positive outlook and where some may see challenges, Mr Newman sees opportunities for growth. “It has been an exciting, thrilling and adventurous journey to get to where I am now,” he says. “When I set out in life, I began as a musician and today, I find myself in business. It’s been a winding road, but also an incredible one.” With more than 20 years experience, Mr Newman has made a phenomenal contribution to the South African exhibition and events industry. “My career started in 1991 and since then, I’ve learned a lot about how it’s important to lead with integrity, confidence and insight,” Mr Newman said. “One must never become complacent and that’s why I do whatever I can to feed my enthusiasm so that I continue to develop and grow as a leader.” Mr Newman has developed an enviable understanding of the market and his wealth of knowledge and experience has been tantamount to the excellent turnaround strategy for the JEC. With his solid experience and his unique ability to assess each situation and act without delay, Mr Newman has successfully turned the JEC into a highly profitable business, year-on-year. “My fellow shareholder and business partner, Raymond Burke, is my mentor,” he says. “He has more than 40 years’ experience in the South African exhibitions industry but over and above that, he epitomises what an entrepreneur should be. “He has everything in his armour with regards to being a successful entrepreneur and he has taught me the importance of calculated risk.” As the current chief executive officer of this leading multi-purpose venue, Mr
Newman is respected and admired by all who meet him. His friendly approach, together with his fearless attitude makes for a potent combination that is capable of leading the Expo Centre for years to come. “When it’s all over, I’d like to be remembered as someone who made a difference in someone else’s life,” Mr Newman said.
Celebrating 10 years On 14 July 2016, Mr Newman celebrated a successful career as chief executive officer among friends, family and colleagues. The band Ground Level provided the main entertainment for the afternoon and guests were asked to bring blankets with them that would be donated to the children of Inkwenkwezi Primary School and Riverlea Primary School. “If you can make a difference to one, you can change a community,” Mr Newman said, as he thanked guests for their contributions towards the Nelson Mandela initiative. Colleagues paid tribute to Craig through speeches and toasts, citing the tremendous difference that he has made as chief executive officer of the JEC. “The Expo Centre has gone from strength to strength thanks to Craig,” said John Webb, of Expo Guys. “Giving back to the community is always at the back of his mind.”
“Craig has always shown tremendous dedication to helping underprivileged communities,” agreed Hannes Venter, general manager of the JEC. “He is a good manager, a good leader and shows an incremental approach to changing the status quo.”
So what is it that drives Mr Newman toward further success? “Many years ago, a very successful businessman asked me – how much is enough? So I continuously ask myself the same question and the right answer is always, ‘just a little bit more’. That’s what drives me forward. This doesn’t only refer to financials but also to knowledge and experience. I always want just a little bit more,” Mr Newman concluded.
Craig Newman, chief executive officer of Expo Centre
22
VENUE OF THE MONTH
AVIANTO
A destination of
sophistication
Avianto, in Muldersdrift, is a well-established, highly regarded events destination that has become one of Johannesburg’s conference, teambuilding and function venues of choice. VIANTO offers a variety of options from conferencing workshops to product launches and gala dinners. Avianto provides a relaxed environment with expert assistance, creating a meeting place that inspires constructive thought, camaraderie and positive action. Facilitators constantly remark on how effective their training sessions are at Avianto. Avianto’s 250 ha property has a vast array of options for teambuilding activities. Event Inspirations Teambuilding, Avianto’s preferred teambuilding supplier, offers a range of professional teambuilding exercises and corporate activities that meet the different needs of companies, in order to improve team performance and efficiencies. Backed by years of experience, they provide value-for-money, a positive return-on-investment and a confidence in professionally managed, high-quality events from beginning to end.
The corporate teambuilding experiences are specifically designed to activate, develop and hone crucial inter-personal skills to improve team productivity and effectiveness. A highly professional and specialised team run the teambuilding activities, which are suitable for corporate groups from eight to 500 people. Trevor D’Oliveira, owner of Avianto, grew up in Northcliff, Johannesburg. His entry into hospitality was somewhat unusual. “Being in the property development business, we decided to build a wedding venue as my brother was getting married. I did not intend on running it but the operators did not work out so I decided to run it myself and that is where it all started.” Mr D’Oliveira has been in the hospitality industry for more than 18 years. “It’s a constant challenge, very dynamic and it satisfies my need to please people.”
“Never underestimate the value of your reputation and integrity. Be sure that you will be okay if hospitality takes over your life, i.e. being happy to choose the long hours it requires,” Mr D’Oliveira added. Helen, Trevor’s wife, helps him run Avianto. He said: “Helen is exceptionally creative and spontaneous, so that makes up for any lack of dress sense I may have and balances out any over engineering from my side.”
Accommodation Built with love and honesty in mind, the Village has 29 luxury rooms and five suites that provide an atmosphere of unassuming style and luxury, complemented by high levels of service. The rooms are all decorated with understated elegance and features individual air-conditioning, room service, mini bars, individual safes, plush bath towels and luxurious beds and linen. The rooms are designed with careful thought to conference delegates allowing privacy when sharing, a coffee station, desk space and wireless Internet access.
VENUE OF THE MONTH
Functions
Leisure
Whether planning a small birthday breakfast, a luncheon celebration, matric farewell or a black tie event, Avianto is the venue for you. Our function venues can seat from two to 350 people. If you are looking for a relaxed and informal function, Avianto has different picnic areas set alongside the Crocodile River, perfect for a small function of up to 80 guests. The chefs at Avianto are skilled at preparing delicious dishes to match your taste, the size of your function and your particular budget.
Besides the tranquil Café Cielo coffee shop serving great food under the oak tree, Avianto provides the public a selection of dining facilities and picnic areas. The Cellar is the perfect spot to enjoy a cocktail before dinner or just relax watching the sport. At the Avianto Sports Park a variety of leisure activities are on offer, including mountain bike trails, cross country running trails, tennis courts, squash courts, fishing, action soccer, swimming pools and a sports clubhouse, all set along the meandering Crocodile River.
Plot 69, R114, Muldersdrift, Krugersdorp, 1747 S 26°01’40” E 27°50’17” Tel: +27 (0)11 668 3000 Email:info@avianto.co.za www.avianto.co.za
23
24
NEW DEVELOPMENT: AFRICA
First Marriott hotel opens in Rwanda Marriott International, Inc. (NASDAQ: MAR) has opened Kigali Marriott Hotel, a new property under the signature Marriott Hotels brand located in the central business district of the Rwandan capital.
T
he hotel represents the company’s entry into Rwanda and Marriott Hotels’ first property in Southern Africa, an exciting addition to Marriott Hotels’ growing portfolio of hotels in major capital cities around the world. The design of the Kigali Marriott Hotel is inspired by the lush hillsides, flowering trees, winding boulevards and bustling streets of this vibrant city that is one of the most attractive capital cities in Africa, as well as one of the cleanest and friendliest. Commenting on Marriott’s latest opening in Africa, Alex Kyriakidis, president and managing director, Marriott International Middle East and Africa, said: “We are thrilled to be opening a Marriott Hotel in Rwanda and we believe the property will play a significant role in catering to the desires of business and leisure guest alike. “Marriott is committed to the Southern African market, and our rapid expansion demonstrates our belief in the continent’s booming economies. “Moreover, our expansion is able to support the creation of job opportunities for
All day dining restaurant
local residents, and in this case contribute to Rwanda’s economic vision for developing as a travel destination.” Boasting beautiful views of the majestic Mt. Kigali, only 20 minutes from Kigali International Airport, the 254-room hotel offers travellers a new perspective on this cosmopolitan location and its people. Its deluxe guest rooms and 25 suites are designed with a spacious and upgraded look with tailored solutions that are as inventive as the guest, including large 48” LCD TVs, high-speed Internet and work surfaces providing flexibility to freely move and use technology wherever the guest desires. “Travel expands the mind and it is an exciting time for our brand as we expand to new destinations around the world. We are delighted to be able to host travellers at this beautiful metropolis in Southern Africa. We want our guests to experience forwardthinking, aesthetically pleasing spaces that help foster their inventive nature,” said Matthew Carroll, vice- president, Marriott Hotels.
Alex Kyriakidis, president and managing director, Marriott International Middle East and Africa.
“Marriott Hotels has consistently pushed the boundaries of innovation in travel to create experiences that inspire and seamlessly match our guests’ best thinking.” Located at Rwanda’s geographical heart, the rapidly growing city of Kigali is not only the national capital, but also the country’s most important business centre and main port of entry. In 1907, Kigali was a small colonial outpost with little link to the outside world. Today, Kigali has come of age as
NEW DEVELOPMENT: AFRICA
25
the capital of Rwanda. It is a city that has not just survived, but is now thriving and has grown into a modern metropolis – a heart of the emerging Rwandan economy and a pride of every Rwandan. Kigali is blessed with a moderate high altitude climate that belies its tropical location, with the Kigali Marriott conveniently located within three hours’ drive of the main tourist sites within Rwanda. This sophisticated property offers guests an inspiring introduction to this land of a thousand hills and an ideal springboard from which to explore the country. Famous attractions nearby include The Presidential Palace, Museum of Natural History-Kandt House, Nyabugogo Market, Inema Arts Centre and Kigali Genocide Memorial. In the hotel, four restaurants and three bars will be headlined by Ziko Grill, offering great burgers and brochettes complemented by exceptional service, all enjoyed pool side. Soko showcases international cuisine, a dramatic all-day dining experience with live cooking stations for favourites from around the world such as Italian pasta and pizza, classic desserts and an extensive cheese selection. The Greatroom is an engaging and vibrant space which features flexible zones where guests can socialise, connect, relax, have a light meal or conduct a business meeting. It transitions from a coffee and pastry during the day to wines and cocktails and light tapas fare in the evening. Saray Spa, an extravagant spa, offers an extensive selection of the latest therapy treatments to revitalise the senses. Recreational facilities include an expansive 450 square metre swimming pool and state-of-the-art fitness centre. Marriott has been involved in corporate social responsibility projects worldwide that evolve around five pillars: Environment, Vitality of Children, Shelter and Food, Ready for Work, and Empowering Diversity. The latter two have been of particular priority to the group’s Middle East The Greatroom features and Africa region, resulting in the flexible zones where company proactively seeking out guests can socialise, commendable initiatives across the connect, relax, have a region that are both inspirational light meal or conduct a business meeting and results-oriented. Since 2012, Marriott has collaborated with Akilah Institute for Women in Rwanda to offer young women aged 18 to 30 the opportunity to train and work at its Dubai and Doha properties. The opening of Kigali Marriott will see these remarkable students return to their native Rwanda as supervisors at the property. Marriott plans to extend the training model currently utilised by the Akilah Institute for Women across other locations in Africa, in order to meet the needs of its growing portfolio of hotels in the region. In tangible terms, these planned hotels will create local jobs with career opportunities and potential for growth.
Tel: +27 (0)21 426 2727 Web: www.folio-online.co.za E-mail: pziets@folio-online.co.za info@foliotranslations.com Facebook: facebook.com/folioonline Twitter: @Folio_Online
26
TEAMBUILDING
Building effective teams Teambuilding is an ongoing process that helps a work group evolve into a cohesive unit. The team members not only share expectations for accomplishing group tasks, but trust and support one another and respect one another’s individual differences.
T
eambuilding has become an imperative part of conferencing, with the aim of providing unique interactive events to motivate participants to work together to accomplish simple, definable goals in an entertaining environment. However, teambuilding options have grown in recent years, as many groups are now also seeking a touch of adventure. This could take the form of hiking, cycling, horseback-riding in a game reserve, a canopy tour or something completely different, like a night-time excursion in the bush, photographic treasure hunts, not to mention snorkelling excursions or other high-sea adventures, to name just a few. Teambuilding can also include corporate social responsibility
programmes.Worldwide, green meetings, events and exhibitions have become the new corporate standard for companies who want their clients to take them seriously. Numerous teambuilding companies have already implemented CSR programmes. In terms of corporate development, teambuilding exercises are important not for the immediate experience of the activities performed by the team, but also for the group skills, communication and bonding that result. Teambuilding programmes provide realistic experiences that empower individuals to contribute to common goals. The success of most organisations depends on the ability of individuals to build effective teams.
BENFITS OF TEAMBUILDING • Improves morale and leadership skills. • Finds the barriers that thwart creativity. • Clearly defines objectives and goals. • Improves processes and procedures. • Improves organisational productivity. • Identifies a team’s strengths and weaknesses. • Improves the ability to problem solve.
The main goals of teambuilding are to improve productivity and motivation. Taking employees out of the office helps groups break down political and personal barriers, eliminate distractions, and have fun. The benefits of team-building programs are so significant that many corporations have incorporated teambuilding strategies into their standard training curriculum.
TM
O’DONOGHUE & ASSOCIATES 37435
YOU DREAM IT WE’LL MAKE IT A REALITY
When you dream big, think of us. Because it really doesn’t get much bigger than Expo Centre Johannesburg. With over 50 000m² under cover and another 100 000m² outdoors, we can create any size exhibition, event, conference or function. Call us, we’ll make it happen exactly as you imagined. @jhbexpocentre1
Johannesburg Expo Centre Nasrec
Johannesburg Expo Centre
Johannesburg Expo Centre
Johannesburg Expo Centre
www.expocentre.co.za
MEETING your Demands. EXCEEDING your Expectations.
Cnr Rand Show and Nasrec roads, JHB - T: +27(11) 494 1920 - F: +27(11) 494 1005 - E: info@expocentre.co.za
28
SPOTLIGHT ON NORTH COAST
Indulge your senses on the North Coast
The North Coast, also known as the Dolphin Coast, stretches from Zimbali in the south all the way to the Tugela River in the north. Marvel at dolphins playing as they surf the clear waves close to shore. Away from its infinite beaches, the North Coast is transformed into gently rolling hills covered by the ‘green gold’ of KwaZulu-Natal – its primary agricultural crop, sugar cane. This is an idyllic environment offering luxury, beauty, sport and history.
J
ust north of Durban and a stone’s throw from the new King Shaka International Airport, this region offers an unspoilt natural environment with lush tropical coastline and warm waters. It is malaria-free, a place to indulge the senses – either in good restaurants offering fine dining, or partying in nightclubs. Tee off on one of the excellent golf courses or for the sheer thrill of it – take to the air for a bird’s eyeview of this magnificent coastline. The North Coast, with the seaside town of Ballito as its hub, is well located being centrally located with easy access to both Durban and the game reserves of Zululand and the Elephant Coast.
This region offers visitors a variety of modern facilities at seaside hotels and resorts as well as boutique hotels, many of them with meetings facilities. Its natural setting provides opportunities for a number of outdoor adventures from horse riding and hiking, surfing and fishing to mountain biking, micro-lighting. Incentive visitors can work up a sweat in the morning on one of these adventure activities and then relax in a sublime spa by afternoon before a night out on the town. Situated within an abundant forest environment is the Zimbali Coastal Resort, an upmarket residential estate, lodge and Sibaya Casino
golf course. Zimbali – Zulu for “valley of flowers” is an unspoiled region and nature lover’s wonderland. With dappled shadows from the lush vegetation and cool breezes from the Indian Ocean, Zimbali is a wonderful canvas for the inspired event planner. A variety of meetings facilities are available at both the Fairmont Zimbali Lodge and Resort. This region boasts some of the finest golf courses in the southern hemisphere – golfers visiting this region will be spoilt for choice with no less than six golf courses of varying standards of difficulty available. The Zimbali Golf Club, which is among the top 10 courses in South Africa, in terms of the ultimate golfing experience and a must visit to any keen golfer accepting the challenges of narrow fairways and bunkers surrounding the greens. The Prince’s Grant course offers a great variety of holes found among dunes, valleys, streams, and the lagoon and the clubhouse and lodge are a rare example of authentic colonial architecture.
SPOTLIGHT ON NORTH COAST The Prince’s Grant golf course
A fascinating cultural mix exists in this region that was once part of the great Zulu empire built by King Shaka. This was created by the subsequent waves of adventurers moving into the area, from the arrival of colonialists, the French Mauritian sugar cane growers to the indentured Indian labourers. Umhlali village has beautiful buildings, “old world” charm and a distinctly colonial atmosphere, the shops are varied and visitors can enjoy home-made treats and fresh farm produce and witness first hand the crushing of sugar cane, and sample freshly crushed, iced sugar juice at the sugar mill.
Fairmont Zimbali Resort
The Caledon Boutique Hotel is an upmarket hotel near the quaint little sugar farming village of Umhlali, and only 12 km from the King Shaka International Airport. It offers conferencing for up to 120 people. A little inland from the Zulu hilltop homestead-themed Sibaya Casino is the small village of Mount Moreland. Here, a viewing site has been established for the public to come and observe an estimated three million barn swallows (some 13 per cent of the world’s population) which make their way to this wetland to roost between November and April annually.
Walk a “muti” (African medicine) trail through the Harold Johnson Nature Reserve or visit historic battle sites such as the Ultimatum Tree, Ndondakusuka or Fort Pearson, or visit the burial place of the great Zulu King at Kwa-Dukuza. Zulu hospitality is warm and the people friendly, and they are proud to show you their heritage. This region is also home to a large Indian community, so look out for their temples, sample their spicy foodstuffs or shop for fresh produce at any of the numerous markets. This area abounds with ideas for memorable adventures, cultural interactions and teambuilding activities.
turning business into pleasure The Durban KwaZulu-Natal Convention Bureau is an independent body dedicated to promoting and marketing the region’s many business tourism facilities, capabilities and assets, both nationally and internationally. As such, we are perfectly equipped to help plan delegates’ itineraries and provide marketing collateral while offering relevant on-site event support and assisting meeting planners to create a unique experience. Committed to transforming Durban and KwaZulu-Natal into South Africa’s premier meetings, incentives,
conventions and exhibitions destination, we can provide organisers, planners and business tourists with the latest information and unbiased advice. Whether you require assistance with planning and organising your conference in Durban or anywhere in KwaZulu-Natal, information on accommodation and places of interest or simply want to provide feedback on your experience to an independent source, the Durban KwaZulu-Natal Convention Bureau is your first port of call.
PO Box 2516, Durban, 4000, South Africa Tel: +27 31 366 7577/80 Email: conventions@durbankzncb.co.za www.durbankzncb.co.za
Integrity | Intelligence | Innovation | Sustainability
29
30
AN INTERNATIONAL PERSPECTIVE
International Society on Thrombosis and Haemostasis
goes global from 2020 By Lisa Astorga, Director of Meetings, International Society on Thrombosis and Haemostasis (ISTH)
If there is one thing I know after more than 20 years in the association management and professional meetings industry, it is that change is both constant and extremely exciting.
A
WHO IS
Lisa Astorga? Lisa Astorga is the Director of Meetings at the International Society on Thrombosis and Haemostasis (ISTH). An accomplished association management and meetings professional, Lisa has spent much of her 20-year career working with association and event management companies on all aspects of event conceptualisation and execution. To learn more, visit www.isth.org.
s the director of meetings at the International Society on Thrombosis and Haemostasis (ISTH), a global not-for-profit organisation focused on advancing the understanding, prevention, diagnosis and treatment of thrombotic and bleeding disorders, I am pleased to share an important strategic decision recently made by the Society. Beginning in 2020, the ISTH will be holding an annual global congress. This transition reflects the increasingly rapid advances in science, as well as laboratory technology and treatment options, and the greater need for global collaboration, knowledge exchange and education. In conjunction with the ISTH Council, we feel confident that an annual congress will allow researchers, clinicians and allied health professionals in the bleeding and clotting field to remain on the cutting-edge of science and deliver the best patient care. There are many exciting new elements of this transition. For example, the congress format will be shorter and more compact, establishing a contemporary meeting structure. This format aligns with trends in global medical meetings, which indicate that participants and other stakeholders prefer shorter meetings to minimise time away from home and/or work. To complement the enhanced format, the ISTH will also apply innovative
evidence-based adult education principles to provide an increased value to participants. The new annual congress format will fully incorporate the highly valued ISTH Scientific and Standardisation Committee (SSC) components, recognising the value of the work of the SSC and its essential contributions and make it more accessible to the wider community. In addition, the ISTH will implement a formal rotation pattern for the annual congresses, creating more frequent and consistent opportunities for engagement of the global community. We plan to host 38 per cent of ISTH congresses in Europe, 38 per cent in North America and 24 per cent in other regions of the world. This reflects changing membership distribution and helps us to more proactively fulfill the ISTH global mandate, which is a key priority. At the ISTH, we are committed to transformative scientific discoveries and clinical practices, as well as exchanging information to drive innovation and progress in the field. This is an exciting time for our field and we value the opportunity to serve all regions of the world. As a society, we look forward to providing better and more frequent access to more researchers, clinicians and allied health professionals in the field, regardless of where they live.
NEW ROUTE
Discover Latin America with LATAM Airlines LATAM is Latin America’s largest airline, with the region’s most complete network – and we’re heading to South Africa. From October 2016, we’ll fly passengers between Johannesburg’s O.R Tambo International Airport and São Paulo’s Guarulhos International Airport, three times a week, opening up more than 115 destinations in Latin America to travellers from across Africa.
L
ATAM was created through the coming together of legacy airlines LAN and TAM, with LAN recently named as “Best Airline in South America” in the 2016 Skytrax World Airline Awards. We fly to 135 destinations in 24 countries, with 115 destinations in Latin America. “When we touch down in South Africa, we’ll become the only Latin American carrier with regular flights between our region and Africa,” said Martin Modarelli, commercial director UK, Nordic countries and Africa, for LATAM Airlines. “We look forward to bringing our regions closer and are actively working with agents to put together exciting packages to showcase the beauty of both Latin America and Southern Africa,” he said. The flights between Johannesburg and São Paulo will be operated on our technologically-advanced Boeing 767-900.
The aircraft features 191 seats in economy class and 30 in premium business. Passengers have access to more than 650 VIP lounges around the world through the oneworld partnership, offering them the chance to relax with a shower, catch up on business, or sample excellent cuisine before exploring more than 1 000 destinations in more than 150 countries. LATAM Airlines’ premium business class features the latest generation seats, with an emphasis on creating a feeling of space in our cabin. The 2-2-2 configuration means passengers can choose between privacy or sharing with their travel partner, and also maximises accessibility. The menu features the finest Latin American cuisine and was designed by a renowned chef. The wine list has been curated by Master Sommelier Héctor Vergara, our region’s most-awarded sommelier.
The LATAM Airlines economy class offering features ergonomically-designed reclining seats with adjustable headrests, for maximum comfort. The 2-3-2 seating configuration maximises cabin space and comfort. The personal entertainment system offers music, videos, movies and games for all tastes. Our meals and snacks showcase the best of Latin America and our friendly staff are always on hand to ensure our passengers enjoy their travel in the utmost comfort. The JNB-GRU route opens up a host of exciting travel opportunities for your clients. Travel itineraries to Latin America can include an Amazon meander by entering the world’s largest rainforest through the Iron Bridge in Manaus (Brazil), to taking in the majesty of the Foz de Iguazu’s 275 waterfalls (Brazil, Paraguay and Argentina) that stand more than 60 metres tall, to feeling time stand still in the Ice Age in Patagonia (Argentina).
31
32
EVENT GREENING FORUM REPORTBACK
Moving into an era of ‘purpose’ By Irene Costa
The Event Greening Forum (EGF) held its inaugural conference at Hackle Brooke Conference Centre, Johannesburg on 21 July 2016. The EGF has had other conferences, but it is the first time EGF has run a stand-alone conference, independent of Meetings Africa.
T
he conference was opened by Tourism Deputy Minister Tokozile Xasa, who said: “The effects of climate change and the greening of the tourism sector remains a strategic focus area of the National Department of Tourism and is also a key component of the Responsible Tourism programme. “To this effect, the National Department of Tourism has vociferously supported and advocated for the implementation of greening initiatives within the hospitality sector.” The National Department of Tourism, in addition to the programmes, is engaged in the renewable energy retro-fitment pilot project. This pilot project is being rolled out at eight iconic and strategic stateowned tourism attraction sites. These eight sites include one at the Robben Island world heritage site, four at the Kruger National Park – one each at the Skukuza and Lower Sabie rest camps, as well as one each at the Tshokwane and Nkuhlu picnic sites. The other three sites can be found at the Karoo desert, Hantam and Free State botanical gardens respectively. Keynote speaker, Roger Simons, regional sustainability director at MCI and the president of the Green Meetings
Industry Council (GMIC), delved into the current sustainability trends and how the business events industry has immense power to drive change. He touched on millennials and how they constantly challenge business to create a better world. He also looked at brand positioning and offered some examples of how events can play a role in brand positioning, for example through food and music festivals, etc. Mr Simons reinforced the fact that we are in a new era of business and marketing. It is an era of “purpose”. He touched on social media and how we need to see it as a multiplier – that can take the event beyond the ‘event walls’. Mr Simons also briefly looked at “legacy” and the question “are we doing enough?” He definitely left delegates with lots of food for thought and the challenge to make the change to a more sustainable way of doing things. Rashid Toefy, managing director of MCI Africa, continued with the theme but took a different perspective. He touched on “sustainability vs green”. His theme was going beyond green. He challenged delegates to think differently about sustainability.
Adriaan Liebetrau, chief executive officer of SAACI, facilitated the “What do corporates want?” session. He did things differently and started the session by getting the audience involved. His various questions started some really great debate, which the four corporate Keynote speaker panellists continued. Roger Simons This session investigated what corporate companies are after when it comes to event greening and what they expect from their service provider. The most interesting point that came out was that most corporates don’t know what they want in terms of greening their events and need some direction from the organiser. The rest of the sessions looked into each and every aspect of the local industry and what needs to be done to improve its sustainability. From catering and transport, through to exhibition stand builds and audio-visual options, leading experts were on hand to offer advice to delegates.
FUTURE FOCUS
KATHERINE GUNNINGHAM
Taking Compex to new heights Katherine Gunningham, 32, brand marketing manager at Compex, joined the event and exhibition industry a year ago, and is determined to understand the broader industry.
S
he has been working across all Compex functions helping to develop and position the integrated role that the value chain plays in meeting customers’ expectations through its core brand purpose. “Seeing a project grow from a simple need and idea into something that delivers not only an experience but also benefits to an audience is very exciting. “Looking at the current state of the exhibition and events industry, I think we need to adapt and explore the concept that our audiences and clients are looking more and more for experiences to help position their brands,” Katherine said.
professionals, and whatever aspirations you have, it is ultimately 99 per cent up to you how you shape your career path.
How did you get into exhibitions? I have always been
Which personal traits do you need for this position? You
involved in exhibitions and events, but from a corporate client’s perspective. Compex changed its business model to become more of an event infrastructure and exhibition supplier, which provided the opportunity for me to join Compex from a brand manager perspective in mid-2015. I assist with developing strategy and core business principles that would subsequently shape and grow the Compex brand.
need to be a good communicator, able to unite and inspire others, provide direction and advice, be a problem solver, critical thinking, able to demand high standards of competence and professionalism.
Were you discouraged from pursuing a career in exhibitions? Not discouraged, but I assumed I would adjust relatively quickly because of my experience of the industry from a client’s perspective. So I was up for the challenge.
What challenges do you face as a young person in this industry? I think the challenges that exist are multi-faceted. I question for example, if our industry is taken as seriously as it should be in the business arena and thus question from a professional context if you can be recognised as a successful and strategic business woman. This being said, I also believe that our industry, specifically here in South Africa and in turn Africa, offers many opportunities for us young
What does your job entail? I am focused on how to position and grow the Compex brand, and also on where the business is in terms of its stage of growth. When merging these two ideologies you tend to see that the brand is much broader than just our logo, or advertising approach. We have realised that a core component of our business is our people, and it really is about having the right people, with the right attitude and the right expertise to deliver what we need to.
What advice would you offer young people who are reluctant to explore the exhibition industry? It’s an incredibly challenging yet rewarding environment. In my experience people either love it or hate it, and there is always work to be done. Eight months are incredibly busy with up to four separate projects/events of varying degrees a day, and then four months which are not as hectic – during these months though, we have become quite strategic in terms of planning, stock-takes, improvements and new service offerings. Plan to get your hands dirty in order to truly understand the environment in which we operate. Get involved in other areas of your business and chat to the experts in different departments. For example, you may be a designer and have great experience and insight into this field, but going to site and building stands with
the production team will, in my opinion, provide you with a different perspective on how to design and give you greater understanding for what the production team requires from a design. Finally, take the time to understand why you are in the business you are in, why your team exists and what value they add to the broader business objectives and vision.
How do you see the exhibition industry at present? The industry is incredibly competitive but has so much potential to contribute to business networking and growth. I think greater collaboration is required between young professionals in our industry. We don’t need to create boundaries in terms of our outputs but rather leverage on each company’s strengths to deliver great event and exhibition experiences and outcomes.
What is your goal for the next five years? From a personal perspective, I have two little girls who are always willing to laugh and remind me of the meaning of life and I have a wonderful, hard-working, ambitious husband. I relish the opportunity to spend quality time with them all and support them when they need help. I am currently busy with my MBA so that is a core focus for the next three years. As highlighted, I would like to work with our directors at Compex to continue to grow the company strategically and to understand the role we want to play in the industry.
33
34
EXECUTIVE CHEF
Expect the unexpected from chef Candice Philip Candice Philip, 33, head chef at Saxon Hotel, Villas and Spa, has the winning pairing of both skill and passion. She has the ability to conjure up imaginative flavours, making them work within one complete dish. Candice’s grace and reverence for her craft has seen industry professionals honour her with sought-after accolades and Olympic stature.
E
arlier in 2016, Candice was honoured with a Design Indaba nomination and award for Design Indabas Most Beautiful Object in South Africa. This was the first for a culinary item in the awards, which seeks to acknowledge creativity and innovation in South Africa. Candice is responsible for upholding the Saxon’s fine dining offering, and 2016 saw her and chef Luke Dale-Roberts come together to collaborate in a combined creative space. Candice is focused and maintains a calm demeanour. She was the only female chef
selected to compete in the Global Chefs Challenge and represented South Africa in the 2014 Culinary Olympics in Germany. “I enjoy thinking outside the box and find inspiration in many different things. I never try to imitate, but rather put my own interpretation into dishes. My thought process is really an ‘Alice in Wonderland’ kind of scenario,” she said. Before starting at the Saxon she did a four-year apprenticeship at Gallagher Estate (now Gallagher Convention Centre). She has been in the industry for 16 years. “My neighbour was a chef. He introduced me to the industry. That’s
pretty much how I got started, right after I finished school. “The Saxon has become home and has played an instrumental role in assisting with my growth and development as a young female chef,” she said. Candice’s goal for the next five years is to have the opportunity to manage and own a restaurant. On what makes her position so interesting, she said: “There is never a dull moment. Every day in a hotel restaurant kitchen is different. When working for a brand such as the Saxon, you come to expect the unexpected. We go as far as possible to meet our guests’ requests. This is always a challenge and pushes our team to think out of the box.” In terms of global food and beverage trends, she said: “Fermentation is big, cooking on open/live fire; foraged ingredients, even shoreline foraging.” For leisure, Candice loves being outdoors, hiking, camping, travelling. She also enjoys gardening and anything arty that allows her to be creative. Her advice to newcomers wanting to become a chef is: “It’s a challenging career, not for the faint of heart. Do it because you’re passionate about food and creating dishes.”
What is your signature dish?
I don’t have a signature dish as we keep evolving in terms of style, flavour and technique. My favourite ingredients are ginger, rose geranium, gooseberries.
What is your favourite beverage?
Gin and vodka are always good.
What is your pet hate?
Procrastination and being rushed.
What is your great love?
The small things that people overlook… such beauty lies there.
NEWS BYTES IFES MASTER CLASS HEADS TO CT
can do anything if you have faith in yourself and if put your mind to it.
TITO MBOWENI – NEW TBCSA CHAIRMAN The International Federation of Exhibition and Event Services (IFES) is bringing its annual Master Class to South Africa. The event will take place at the Cape Town International Convention Centre (CTICC) from 23 to 25 November 2016. The IFES Master Class is an opportunity for local industry professionals to network with international professionals, exchange ideas and generate industry knowledge. Local associations, EXSA (Exhibition & Event Association of Southern Africa) and AAXO (Association of African Exhibition Organisers), are partnering with IFES for the event. This year’s IFES Master Class theme is “Translating Marketing Messages into Exhibitions and Events”. For more information or to register online visit www.ifesnet.com.
EMPERORS PALACE’S RISING STAR
The Tourism Business Council of South Africa (TBCSA) has elected former South African Reserve Bank (SARB) Governor, Tito Mboweni, as chairman of its board of directors. The appointment was ratified at the organisation’s Annual General Meeting, which took place on Monday, 1 August 2016. Mr Mboweni brings a wealth of leadership experience from business, government, and academia, which will positively inform TBCSA’s direction. His credentials include, among others, Minister of Labour in President Nelson Mandela’s cabinet from 1994 to 1998 and served as the first black governor of SARB for 10 years. Mr Mboweni takes over the reigns of TBCSA board chairman from Mavuso Msimang, who served two terms as board chairman of the Council.
BEVERLY HILLS TAKES TOP HONOURS
Thabo Ngoepe, banqueting assistant floor manager at Emperors Palace, was recently awarded a coveted Standard Bank Rising Star Award in the Tourism, Leisure and Hospitality category. Having competed with five other finalists, the overall purpose of the awards is to identify and publicly recognise individuals who are determined to fuel change and help others develop their skills across various disciplines. Thabo has been employed at Emperors Palace for the past 11 years and started his career as a waiter back in 2005. Having worked in various departments and climbing the ranks throughout the years, Thabo strongly believes that you
The fourth annual Cape Legends Inter Hotel Challenge, culminated in a scintillating celebration at the Belmond Mount Nelson, on Friday 29 July 2016. Each table was stunningly beautiful in “Platinum & Pearls” creatively designed by individual hotels. A national initiative with 23 hotels from the Cape to Gauteng and KwaZulu-Natal on board, all part of a remarkable family of top hotels known for style and gracious expertise, a unique occasion, viewed as the Hotel Oscars. The vital aim of the Cape Legends Inter Hotel Challenge is to encourage development in the hospitality industry that will raise the bar. Taking top honours on the night by winning top chef of
the year was Beverly Hills Rucita Naidoo. Executive chef of the Beverly Hills, Tony Kocke, could hardly contain his excitement. “Hard work pays off,” he enthused. He added: “Rucita will be jetting off to a Michelin star restaurant in Prague for a brilliant opportunity of a threeweek working visit. This is a life-changing experience and we can’t wait for her to share her experience and new ideas with us.”
CLARION EVENTS OPENS IN LAGOS Dele Alimi has been appointed managing director of the new Clarion Events West Africa office (CEWA) that has opened in Lagos, Nigeria. Until recently, Dele was the director, trade promotion & international relations, at the Lagos Chamber of Commerce & Industry. Clarion Events is a global events and media company, headquartered in the UK. “Joining an international brand like Clarion Events presents an opportunity to lead Nigeria’s foray into excellence in hosting of business events and exhibitions that will expose the deep potential of Africa’s largest economy,” Dele said. He continued: “I believe the synergy between Clarion’s vast international experience and my extensive knowledge of the Nigerian economy will break new ground and establish the brand as the number one show organiser in Africa.”
MICHAEL JOINS SENSE OF AFRICA Sense of Africa has appointed Michael Njogu as the head of sales and marketing in East Africa. As a division of Tourvest Holdings and with offices in Namibia, Botswana, Uganda, Kenya and Tanzania, Sense of Africa is one of Africa’s leading inbound tour operators. Michael is a seasoned professional with a wealth of experience spanning two decades in the tourism industry. He previously held various management positions with leading destination management
companies in the areas of sales and marketing, operations, business development, incentive travel and general management.
VINEYARD HOTEL RANKED TOPS
The Vineyard Hotel in Newlands, Cape Town, has been named in Vinepair’s list of the “World’s Most Amazing Wine Themed Hotels” and a similarly themed but entirely different list compiled by Drinksfeed.com. With only two hotels representing Africa, the lists includes other hotels such as the La Grande Maison de Bernard Magrez in Bordeaux, the Rathaus Wine & Design Hotel in Vienna, Praktik Vinoteca in Barcelona, and Hotel Vintage in Seattle. “We were delighted to discover that we’d been ranked among the world’s top winethemed hotels,” said Roy Davies, general manager of the Vineyard Hotel.
SUN CITY ADDS NEW CHALETS
Sun City’s accommodation choices have now been expanded to include the rustic Cabanas Chalets. Located 750m from the Cabanas hotel, the lodge is nestled beside the Letsatsi bush, close to the resort’s popular Shebeen and Cultural Village. Owned and operated since 1999 by Kwena Gardens, which included Kwena Chalets and Crocodile Sanctuary, the chalets have now been incorporated into the Sun City fold under the management of Sun International. There are 14 chalets, each accommodating between one and four people, including a luxury chalet, offering a king-size bed, separate living area and en-suite bathroom. Although they offer an authentically rustic experience, they are fully equipped with mini bars, a coffee machine and Wi-Fi.
35
36
VENUE NEWS
Emperors Palace A ‘walkway’ into SA history
For those looking for a world-class convention and exhibition centre, the solution is conveniently located at Emperors Palace, alongside Johannesburg’s OR Tambo International Airport (ORTIA).
N
ot only does the entertainment resort boast four award-winning hotels ranging from luxurious fivestar suites to modern three-star comforts, it also houses the CODESA Walkway where delegates can break away and connect with South African heritage. The Convention for a Democratic South Africa (CODESA) talks mark one of the most significant times in South African history that took place at the then World Trade Centre. In December 1991, political parties gathered at the World Trade Centre, now Emperors Palace, to commence negotiations for a political settlement in South Africa. The CODESA walkway has been erected in the heart of the Convention Centre in what was the original area of the World Trade Centre where the negotiations took place. “The CODESA walkway was developed in commemoration of the negotiations that took place. The walkway highlights the negotiations and depicts historical events occurring at the time with displays augmented by copies of newspapers,
press articles and interviews from the late 1980s and early 1990s,” said Nigel Atherton, Peermont Group joint acting chief executive officer and Emperors Palace complex operations executive. The Convention Centre has created an inspired canvas for the meeting and conference industry, solidifying the facility’s five-star status and world-class standards which guests have come to know and expect. The enhanced Emperors Palace Convention Centre vaunts 29 wellappointed venues inspired by Roman mythology with names such as “Lucretia”, “Tiberius” and “Claudius”, offering opulence as lavish as the names themselves suggest. Dimensions range vastly from 7.6 m x 11.87 m in the “Romanus” meeting room for intimate schoolroom or u-shaped presentations to 38.28 m x 70.50 m in the “Centre Court” for massive banquets and cinema-style conferences. Touch panel user interface technology allows presenters to control presentations, volume and lighting from their fingertips. At Emperors Palace Convention Centre,
each presentation is mood adjusted and tailored to the subject. Free Wi-Fi up to 500 Mb is available to all guests and delegates per device, at any one of the three-, four- or fivestar hotels and throughout the entire entertainment complex. This ensures that local and international guests alike are guaranteed only the best in service and experience. A comfortable balance between vast spaces, intimate places and multifunctional venues, the Convention Centre incorporates unique products and services for guests which cannot be found at any other location in the country. The resort has hosted the likes of Mike Tyson, Floyd Mayweather, Laila Ali, Sugar Ray Leonard, YOU Spectacular Awards, Bonnie Tyler, Jennifer Rush and OMD, royalty and government dignitaries, to name a few. Delegates will be delighted to know that travelling to the resort is convenient and effortless with the Gautrain and complimentary shuttle service to and from ORTIA. From the nearby Gautrain Rhodesfield Station, the resort is a comfortable bus ride away and the service is available weekdays from 05h30-20h00. Delegates travelling to and from ORTIA from Emperors Palace are encouraged to make use of the free shuttle service which operates every 20 minutes between 06h0023h00 daily. With all the exclusive offerings, hotels, myriad of entertainment options, interchangeable conference venues and services, Emperors Palace offers the most versatile and trend-conscious choice for conferences, expos and meetings. “Probably the most cutting-edge conferencing technology and venue combination in South Africa,” Mr Atherton concluded.
MARKET NEWS
Celebrating women in style In celebration of Women’s Month, and in acknowledgement of the powerful role women play in moving South Africa forward, Tsogo Sun’s Citizenship team hosted a ‘Celebrate and Inspire’ Women’s Day event on 10 August, with keynote speaker, businesswoman Phuti Mahanyele, executive chairperson of Sigma Capital investment group.
W
ith more than half of Tsogo Sun’s workforce being comprised of women, the group’s impact on creating opportunities and ensuring gender diversity in the workplace is significant. “Having a diverse employee base is part of the reason why Tsogo Sun continues to be a leader in our industry. Fifty-two per cent of our employees are women and we rely on the value they bring to the business,” said Candy Tothill, Tsogo Sun’s general manager of corporate affairs, who was recently announced as one of three corporate finalists in the Businesswoman of the Year Awards, run by the Business Women’s Association of SA. “Tsogo Sun has a strong focus on developing female managers within the group, which is reflected in the fact that 43 per cent of our executive and senior management comprises women. This is significantly higher than the national average of 27 per cent reported in the 2015 Grant Thornton International Business Report.” Guests at the all-women event included leaders, entrepreneurs, businesswomen, and drivers of change and development who share a common commitment to unite women in moving South Africa forward, which is the national theme for this year’s Women’s Month. The event honoured brave women who have paved the way in this country over the last six decades since 1956, and recognised the work of those who are forging the path towards an equitable future for women to come. “When women emerge as positive and powerful role models for the younger generation, the whole of society experiences the benefit,” said Shanda Paine, Tsogo Sun’s Group CSI manager. “That is the thrust behind this event – and our guest speaker, Phuti Mahanyele, embodies this philosophy and serves as a shining example of what can be achieved when one is committed to realising their full potential.” Ms Mahanyele, who has won numerous awards, including the Forbes Woman Africa
Business Woman of the Year Award, told guests: “Have a strong sense of connection to yourself because that is something that is constantly being tested, particularly if you are a woman. There are many who will question why you are in your position. But you have to have the confidence to be in the role that you are in.” Also highlighting the Celebrate and Inspire theme was the announcement by Ms Tothill of the five Tsogo Sun 2016 Entrepreneur of the Year Award finalists, four of whom are women – Meisie Nkosi,
Shanda Paine, Phuti Mahanyele, Hlubi Mboya and Candy Tothill
owner of Bella Bonni Guesthouse; Carol Senosi, owner of Lefa Cleaning Services; Lucille Cremen, owner of Cresco Tours; Zinzi Masina, owner of La Emme Guesthouse; and Nqobile Nkosi, owner of NQ Jewellery Design Services. The judges include captains of industry and past winners of the Tsogo Sun Entrepreneur of the Year Award. The 2016 winner will be announced at a gala banquet on 20 October 2016.
Markex 2016 settles into new role
T
he revamped Markex 2016, Specialised Exhibitions Montgomery’s targeted promotional product expo, took place in the first week of July at the Sandton Convention Centre. The focused event attracted 6 444 attendees, with more than 3 500 visiting the trade only section of the show. The show attracted 323 international visitors from 16 mostly African countries, including 112 from Botswana alone.
Specialised Exhibitions Montgomery also used the 2016 show to launch the newest addition to its expo portfolio, Madex 2017, which will be co-located with next year’s Markex show.
37
38
SAACI NEWS
East Africa The growing economy By Adriaan Liebetrau, chief executive officer of SAACI
I am sure many of you, like me, have a certain image stuck in your mind of war and starving children when you think of Ethiopia, a country plagued by more than 17 years of civil war where more than 1,2 million people died. Today, more than two decade later, the country is a bustle of activity. Construction is taking place as far as the eye can see.
A
ttending the first MICE East Africa and 3rd Hotel Trade Show in Addis Ababa is one of those trips that will stay with me for the rest of my life. The locals refer to Addis Ababa as the capital city of Africa, a fitting title with the African Union Headquarters and the United Nations Commission for Economic Development Africa calling Addis Ababa home. I have warned SAACI members before that we need to be careful to think South
SAACI TP.pdf
1
3/16/2016
8:33:47 AM
Africa is head of the pack and need to abandon the island mentality we have for some many years practiced. Hollywood portrays Africa as a deep dark continent but the reality is that times have changed and we need to move away from these stigmas about our own country, region and continent. Leaving Johannesburg on a cold winter’s morning having just flown in from Mangaung where our 30th SAACI Congress took place, I was pleasantly surprised with the professionalism and service from Ethiopian Airlines. Ethiopian Airlines are the biggest airline on the African continent. It flies to the most destinations of all African carriers and is the most profitable. No surprise then, that they are the second airline in the world to order the new Dreamliner Aircraft from Boeing. During the conference and exhibition, it was announced that the new Addis
Ababa International Convention Centre construction will commence in the third quarter of this year. Ethiopia, like many of our neighbouring countries, has “seen the light” in terms of the economic and educational potential for hosting business events. There are many lessons we can learn from East Africa and, more specifically, Ethiopia. Ethiopia is a country whose history is flooded with political and economic instability, literally rising from the ashes. With 90 million people, 89 different languages and cultures I was blown away by the great hospitality. The hotel I stayed at, the Golden Tulip Hotel, would put some of our four- and five-star hotels to shame with its great food and service, impeccable rooms and generous room amenities. A truly world-class experience in what we know as a Third World country.
THE WORK WE DO IS GUIDED BY FOUR KEY PRINCIPLE PILLARS:
THE PILLARS THAT GUIDE US 1) SAACI Community 2) SAACI Intelligence 3) SAACI Academy 4) SAACI Into Africa
FOUR KEY TRIBUTARY PILLARS SUPPORT THEM: 5) Branding & Communication 6) Stakeholder Engagement 7) Sustainability 8) Future Focus Association Hub 158 Jan Smuts Avenue 4th Floor, East Wing Rosebank, Johannesburg, 2196
@SAACIOfficial
Tel: Fax: Email: Web:
SAACI Head Office P.O. Box 381 Parklands, 2121
f
SAACI Official
in
SAACI Official
www
+27 (0) 11 880 5883 +27 (0)86 218 6817 info@saaci.co.za www.saaci.co.za
www.saaci.co.za
Integrity | Intelligence | Innovation | Sustainability
SITE NEWS
Developing incentive travel into the region By Tes Proos, Site Southern Africa president
Site Southern Africa was hugely privileged to have been invited by the Zimbabwe Tourism Authority to provide training during the annual Sanganai World Tourism Expo which took place in Bulawayo from 16-18 June 2016.
R
epresented by myself and Adriaan Fourie, business development manager for the Cape Town & Western Cape Convention Bureau, we presented a one-day workshop prior to the start of the Expo, covering what Site is about, as well as the essential differences between leisure and incentive travel. By popular demand, Mr Fourie covered a great deal of destination marketing. The focus of this one-day workshop was on how to educate various stakeholders on the benefits of incentive travel to the region. Mr Fourie said: “As most of the audience were new players, the training was very well received. With representation from the Zimbabwean Tourism Authority, Botswana Tourism and Zambia Tourism, this event showed the continued interest in incentive travel. “Zimbabwe, in particular, has created a new senior position to focus particularly on Incentive travel. “With about 50 attendees and a large media contingent, this training was so well
received that Site has been invited back for more workshops.” Ultimately, the message was that by working together, the Southern African region, could do so much better in promoting business events into our region. There is a huge amount of untapped potential in developing business event into the region and the key players are ready to co-operate. These workshops are being rolled out into other Southern and East African countries in the near future and look forward to hearing from volunteers and sponsors for these events. Ultimately, Africa is cooking and we need to co-operate to improve skills development and confidence in the region. There are massive opportunities with new airports and convention centres opening all over
Africa and we are excited to be a part of that development. Mr Fourie added: “With increased competition from emerging destinations, not only abroad, but also on the continent, the whole Southern African region has to work together in protecting and growing our incentive business footprint. “We understand that as a destination we are intricately linked to what happens in our region and we saw this workshop as an important platform to share ideas and insights.” “The role of destination marketing organisations are often questioned, but we feel that especially in key African markets, the DMO still plays an important role to link the industry to various governmental role players and why it was important for us to share our knowledge,” he concluded.
What we’re all about ... motivational experiences Why we do it? ... business results SITE ORGANISATIONAL MISSION • • •
Site is the only global network of travel and event professionals committed to motivational experiences that deliver business results Site provides insights and connections that inspire the utilisation of this powerful tool across diverse industries, regions and cultures Site serves as a source of knowledge and best practices where members can make personal connections that sustain professional growth Contact Tes Proos Office + 27 (0)21 555 3617 Fax: 086 698 7792 Only one organisation sits at the critical intersection between those who E-mail: tes@crystalevents.co.za seek the benefits of motivational tools and those who can provide these extraordinary experiences. That organisation is Site ... www.crystalevents.co.za
39
40
ADVERTISERS INDEX
SUBSCRIBE TO
Business Events Africa
Vol 36 No 8 ADVERTISER
PAGE EMAIL
WEBSITE
3D Group
19
3d@3ddesign.co.za
www.3ddesign.co.za
Affordable Adventures
26
affordableadventures@ eventinspirations.co.za
www.affordableadventures.co.za
Avianto Conferencing 22,23
info@avianto.co.za
www.avianto.co.za
Cape Town ICC
IFC
sales@cticc.co.za
www.cticc.co.za
Durban KwaZuluNatal Convention Bureau
29
conventions@durbankzncb. co.za
www.durbankzncb.co.za
EXSA
15
exsa@exsa.co.za
www.exsa.co.za
Folio Translation Services
25
pziets@folio-online.co.za
www.foliotranslations.com
Johannesburg Expo Centre
27
info@expocentre.co.za
www.expocentre.co.za
LATAM Airlines Group SA
1
latam@border-air.co.za.
www.latam.com
Peermont Global
5
reservations@peermont.com www.peermont.com
Plaslope
41
glenda.aereboe@plaslope. com
www.plaslope.com
SAACI
38
info@saaci.co.za
www.saaci.co.za
(If yes, one will be sent to you on receipt of your payment.)
Sandton Convention Centre
17
scc.info@tsogosun.com
www.sandtonconventioncentre. com
p Please start my subscription from the..........................................issue.
SITE
39
tes@crystalevents.co.za
www.crystalevents.co.za
Sun International Carnival City
11
carnivalcitybanqueting@ suninternational.com
www.suninternational.com/ carnival-city
Thebe Reed Exhibitions – WTM Africa
OBC
penny@thebereed.co.za
www.wtmafrica.com
Thebe Reed Exhibitions
OFC, 8, 9
info@thebereed.co.za
www.thebereed.co.za
Ticketpro Dome
4,20
info@ticketprodome.co.za
www.ticketprodome.co.za
AN INDISPENSABLE PUBLICATION! A year’s subscription provides you with the Yearbook, 11 monthly magazines and a copy of the annual South Africa Conferences & Exhibitions Calendar.
SUBSCRIPTION FORM To: Business Events Africa, PO Box 414, Kloof, 3640 Tel: (031) 764 6977 Fax: (031) 764 6974 E-mail: jackie@contactpub.co.za p Yes, please, I would like to subscribe to Business Events Africa.
Subscription options (please tick): p Guide (Yearbook, 11 monthly magazines and annual calendar): R600 All prices given above include postage, packaging and VAT (RSA only) p Enclosed please find cheque to the amount of R..................................... NB: Please make cheques payable to Contact Publications (Pty) Ltd Banking Details: First National Bank, Kloof Branch Code: 221526 Account Number: 50730106925 Account Name: Contact Publications Do you require a tax invoice p Yes p No
Name:........................................................ Position:.................................................... Company:.................................................. Address:................................................... ................................................................. ...................................Code:.................... Tel:..............................Fax:........................
CALENDAR
Conferences, workshops and exhibitions of interest to the conference, exhibition and special events market For free entries in this calendar, please supply information to: Contact Publications, PO Box 414, Kloof 3640. Tel: (031) 764 6977 | Fax: (031) 764 6974 | Email: colleen@contactpub.co.za LOCAL: 2017 28 FEBRUARY-1 MARCH: Meetings Africa 2017 Venue: Sandton Convention Centre, Johannesburg www.meetingsafrica.co.za 19-21 APRIL: WTM Africa 2017 Venue: Cape Town International Convention Centre, Cape Town More information: Thebe Reed Exhibitions Tel: +27 (0)11 549 8300 Email: info@ThebeReed.co.za
LOCAL: 2017 6-8 MAY 2017: Tourism Indaba 2017 Venue: ICC Durban and Durban Exhibition Centre Tel: +27 11 467 5011 www.indaba-southafrica.co.za 2-4 JUNE: SAACI 2017 Congress Venue: Tshwane (Gauteng) More information: Adriaan Liebetrau Tel: +27 (0)11 880 5883 E-mail: adriaan@saaci.org. www.saaci.org
INTERNATIONAL: 2016 SEPTEMBER 27-29: IT&CMA. Venue: Bangkok Convention Centre, CentralWorld Bangkok, Thailand. More information: Email: itcma@ttgasia.com. www.itcma.com OCTOBER 18-20: IMEX AMERICA. Venue: Sands Expo & Convention Centre, Las Vegas, USA. More information: www.imexamerica.com NOVEMBER 12-16: 55th ICCA Congress. Venue: Kuching, Malaysia. More information: Mathijs Vleeming, marketing project manager, ICCA, Toren A, De Entree 57 1101 BH Amsterdam, The Netherlands. Tel: +31 20 398 1962. Email: mathijs@icca.nl. www.iccaworld.com
NOVEMBER 29-DECEMBER 1: IBTM WORLD. Venue: Barcelona, Spain. More information: ibtmworld.sales@reedexpo.co.uk
INTERNATIONAL: 2017 MAY 16-18: IMEX Frankfurt. Venue: Frankfurt, Germany. More information: Tel: +44 1273 227311. www.imex-frankfurt.com DATE TBA: 56th ICCA Congress. Venue: Prague, Czech Republic. More information: Mathijs Vleeming, marketing project manager, ICCA, Toren A, De Entree 57 1101 BH Amsterdam, The Netherlands. Tel: +31 20 398 1962. Email: mathijs@icca.nl. www.iccaworld.com
TEL: +27 11 452 1115 FAX: +27 11 452 3609 WEBSITE: www.plaslope.com EMAIL: glenda.aereboe@plaslope.com
TAMPER EVIDENT SECURITY BAGS
• Debasafe® Tamper Evident Security Bags are used whenever tamper-evident movement is critical. • We manufacture to order and assist in tailor-made solutions to suit your security needs. • A comprehensive range of security features are standard on the bags and additional features can be added. • The sealing strip is used for exacting demands with a heat indicator displaying attempts to tamper. • Tampering by means of cold, heat, solvents, liquids & manipulation is clearly visible. • Bags can be customised according to customer’s requirements with exclusive numbering & bar-coding. • Bags are manufactured in either transparent or opaque LDPE film, in various grades to meet specific requirements.
The bags are used for the safe movement of: • Government Departments • Foreign Exchange • Confidential Documents (Examinations, Elections, Passports, Visas etc.) • High Value Items (Diamonds, Precious Metals, Forensic Evidence, Cellphones, Computer Equipment) • Cash (Banks & Cash-in-Transit companies)
41
42
DIRECTORY
Integrity | Intelligence | Innovation | Sustainability
OFFICE BEARERS National Chairperson: Wayne Johnson Vice Chairperson: Dorcas Dlamini Treasurer: Glenn van Eck CMP Immediate Past Chairperson: Zelda Coetzee Public Officer: Denise Kemp Chief Executive Officer: Adriaan Liebetrau Physical Address: Association Hub, 158 Jan Smuts Avenue, 4th Floor East Wing, Rosebank 2196; Box 381, Parklands 2121. t: (011) 880 5883 BOARD OF DIRECTORS: Gwynneth Arendse-Matthews: CMP (C&E Forum) Southern Cross Conferences t: (021) 683 5106 c: 082 414 4378 | gwyn@scconferences.com Keith Burton: African Agenda t: (021) 683 2934 c: 083 415 4111 | keith@africanagenda.com Zelda Coetzee: Imfunzelelo Tourism & Event Specialists t (021) 674 0013 | c: 084 657 5476 | zelda@imfunzelelo.co.za
EASTERN CAPE Chairperson: Andrew Stewart Vice-Chairperson: David Limbert Treasurer: Glenn van Eck Co-ordinator: Wendy Knott-Craig Committee: Natalie de Lange; Gill Dickie; Rachel Greensmith; Sadie Isaacs; Leigh Myles-Rohroft; Alastair Stead Eastern Cape Co-ordinator: Wendy Knott-Craig t: (041) 360 4415 | c: 073 201 8699 | ecbranch@saaci.org Gavin Chowles: Angelic Wonders | c: 082 807 7325 | gavin@angelicwonders.co.za Gill Dickie (Sustainability): Budget Car Hire t: (041) 581 4242 | c: 079 527 7619 | gilld@budget.co.za Rachel Greensmith (Future Focus): The Boardwalk | t: (041) 507 7777 | c: 082 290 4617 | rachel.greensmith@ za.suninternational.com Sadie Isaacs (Stakeholder Engagement): Nelson Mandela Metropolitan Municipality | t: (041) 582 2575 | c: 082 990 7652 | conference@nmbt.co.za David Limbert (Community): Magnetic Storm t: (041) 393 4800 | david@magnetic.co.za Leigh Myles-Rohroft: Hotel Savoy (JH Group) t: (041) 368 8343 | c: 083 228 3928 | leigh@jhgroup.co.za Donna Peo: Fish River Sun | c: 082 941 6911 | donna.peop@suninternational.com Seka Skepe: Old Tramways Building | t: (041) 811 8200 | c: 079 996 2854 | vuyiseka.skepe@mbda.co.za Alastair Stead (Into Africa): Scan Display c: 073 236 6618 | alastair@scandisplayec.co.za Andrew Stewart: PeriExpo | t: (041) 581 3733 c: 082 578 5987 | andrew@periexpo.co.za Glenn van Eck CMP: Magnetic Storm t: (041) 393 4800 | glenn@magnetic.co.za KWAZULU-NATAL Chairperson: Nick Papadopoulos Vice-Chairperson: Scott Langley Treasurer: Dawn Holmwood Co-ordinator: Carol Macnab Committee: Imran Ahmed, Tarannum Banatwalla, Tracey Delport, Kim Gibbens, Terrilyn Goldman, Vicki Hooper, Denver Manickum, Liam Prince, James Seymour, Ayanda Shabangu KwaZulu-Natal Co-ordinator: Carol Macnab c: 079 072 0133 | kznbranch@saaci.org Imran Ahmed (Stakeholder Engagement): Aqua Tours & Transfers | t: (086) 100 2782 | c: 082 410 7116 | imran@aquatours.co.za Tarannum Banatwalla: Jellyfish Catering t: 031 564 8034/8132 | c: 083 254 9462 | tarannum@jellyfishcatering.co.za Tracey Delport (Future Focus): Aha Hotels & Lodges t: 031 536 6520 | c: 083 293 5190 | traceyd@threecities.co.za. Kim Gibbens: Aqua Mice t: 086 100 2782 | c: 079 693 9530 | kim@aquamice.co.za. Terrilyn Goldman (Into Africa): Greyville Conference Centre t: 031 309 1430 | c: 082 820 9473 | terrilyn@greyville.co.za Dawn Holmwood (Intelligence): Retired | t: (031) 765 7494 c: 082 558 7383 | dawnholmwood@outlook.com Vicki Hooper: Venues for Conf. in Africa t: 031 764 0059 | c: 083 256 8120 | info@venues.co.za
Dorcas Dlamini: Protea Hotel Group t: (011) 275 1000 | c: 082 903 7204 | dorcas@proteahotels.com Wayne Johnson: Fancourt t: (012) 653 8711 | c: 083 448 1324 | waynej@fancourt.co.za Denise Kemp (Public Officer): Eastern Sun Events t: (041) 374 5654 | c: 082 654 9755 | denise@easternsun.co.za Aidan Koen (NTB Chair): Scan Display Solutions t: (011) 447 4777 | c: 082 561 3188 | aidan@scandisplay.co.za Nonnie Kubeka (Government Representative): Gauteng Convention Bureau t: (011) 085 2500 c: 083 571 7410 | nonnie@gauteng.net Adriaan Liebetrau: t: (011) 880 5883 | c: 082 863 6302 adriaan@saaci.org Nick Papadopoulos (KZN Chair): Eat Greek t: (031) 563 3877 | c: 084 450 5011 | eatgreek@telkomsa.net Kim Roberts (Advisory Board Representative): The Forum Company t: (011) 575 3750 | c: 082 652 2008 kim.roberts@theforum.co.za Andrew Stewart (EC Chair): PeriExpo t: (041) 581 3733 | c: 082 578 5987 | andrew@periexpo.co.za Glenn van Eck CMP: Magnetic Storm t: (041) 393 4800. c: 082 800 2616 | glenn@magnetic.co.za Desireé Smits van Waesberghe: Capemotion t: (021) 790 2190 | c: 072 335 5282 dsmitsvanwaesberghe@helmsbriscoe.com
ADVISORY BOARD: Helet Borchardt (Community): Sanlam t: (021) 947 4486 | c: 082 458 8211 helet.borchardt@sanlam.co.za Kim Roberts (Intelligence): The Forum Company t: (011) 575 3750 | c: 082 652 2008 kim.roberts@theforum.co.za Esti Venske (Academy): Cape Peninsula University of Technology t: (021) 460 3518 | venskee@cput.ac.za Jaques Fouche (Into Africa): Gearhouse SA t: (021) 929 7232 | c: 083 607 2046 jaques.fouche@gearhouse.co.za Liam Prince (Branding & Communication): Selbys Productions t: (031) 700 6697 | c: 072 589 8782 liam@selbys.co.za Lillian Hlabangane (Stakeholder Engagement): City of Tshwane t: (012) 358 8248 | c: 082 700 5172 LilianH@tshwane.gov.za Bronwen Shaw (Sustainability): Contemplating an Exciting Future | c: 074 892 3259 | bronwenshaw@outlook.com Moses Gontai (Future Focus): Namanje Event Solutions t: 011) 538 7262 | c: 073 407 9322 | moses@namanjevents.co.za
Scott Langley (Sustainability): Durban ICC t: (031) 360 1315 | c: 082 382 8563 | scottl@icc.co.za Denver Manickum (Community): I-Cube Alternative Advertising | t: (031) 701 0474 | c: 083 482 8525 | denver@icube.co.za Nick Papadopoulos: Eat Greek t: (031) 563 3877 | c: 084 505 0113 | eatgreek@telkomsa.net Liam Prince – co-opted (Branding & Communication): Gearhouse | t: 031 792 6200 | c: 083 602 0442 | Liam.prince@gearhouse.co.za James Seymour: Durban KwaZulu-Natal Convention Bureau | t: 031 360 1171 | c: 082 925 5508 | james@ durbankzncb.co.za Ayanda Shabangu (Academy): Makulu Events t: 031 261 1136 | c: 079 473 3800 | ayanda@makuluevents.co.za
t: (012) 248 8820 | c: 082 787 6144 anette@casatoscana.co.za Marius Garbers: Baagisane t: (012) 362 6327 c: 082 789 7963 | mgwcom@mweb.co.za Lillian Hlabangane (Stakeholder Engagement): City of Tshwane | t: (012) 358 8048 | c: 082 700 5172 | lillianh@tshwane.gov.za Taubi Motlhabane (Into Africa and Sustainability): City of Tshwane Tourism | t: (012) 358 3508 | c: 079 075 1560 | taubiem@tswhwane.gov.za Emily Naidoo (Community): CSIR ICC t: (012) 841 3435 | enaidoo@csir.co.za Leon Pheiffer (Stakeholder Engagement): EPH Productions | t: (011) 100 3305 | leon@montededios.co.za Melanie Pretorius (vice-chairperson): CSIR t: (012) 841 3825 | mpretorius1@csir.co.za Juan Quinn (Branding & Communications): Juan Q Pty Ltd | c: 072 352 3598 | juan@juanq.co.za Dr Nellie Swart (Academy): UNISA t: (012) 433 4678 | c: 082 771 0270 | swartmp@unisa.ac.za Pieter Swart (Intelligence): Conference Consultancy SA t: (012) 349 2301 | c: 083 230 0763 | pieter@confsa.co.za Jeana Turner (Sustainability and Into Africa): NFS Technology Group | t: (011) 394 9554 | c: 071 440 3617 | jeana@nfs.co.za Robert Walker (chairperson): Jukwaa Group t: (012) 667 2074 | c: 082 550 0162 | r.walker@jukwaa.net
NORTHERN TERRITORIES Chairperson: Aidan Koen Vice-Chairperson: Estelle Lötter CMP Treasurer: Vuyo Mzozoyana Branch Co-ordinator: Heather Heskes Committee: Chris Prieto CMP, Brian Prowling, Bronwen Shaw, Yolande van den Berg NTB Co-ordinator: Heather Heskes t: (011) 787 4672 | c: 076 321 6111 | gp.za@saaci.org Michelle Bingham (Intelligence): Sandton Convention Centre t: (011) 779 000 | michelle.bingham@tsogosun.com Zoe Broad (Branding & Communication): Scan Display Solutions | c: 083 5689819 | zoe@scandisplay.co.za Aidan Koen: Scan Display Solutions t: (011) 447 4777 | c: 082 561 3188 | aidan@scandisplay.co.za Tumi Longwe (Into Africa): The Forum Turbine Hall t: (011) 492 3888 | c: 071 049 8949 | tumi.longwe@theforum. co.za felicia.mokhehle@za.sabmiller.com Estelle Lötter CMP (Community): Ripcord Promotions t: (011) 482 2835 | c: 082 651 4556 | estelle@ripcord.za.com Felicia Mokhehle (Future Focus): SAB World of Beer c: 083 364 9000 | felicia.mokhehle@za.sabmiller.com Vuyo Mzozoyana (Stakeholder Engagement): Crowne Plaza Rosebank | c: 078 168 6489 | vuyom@therosebank.co.za Chris Prieto CMP (Academy): t: (011) 973 5138 | c: 083 778 2644 | saaci.chrisprieto@gmail.com Kim Roberts (Intelligence): The Forum t: (011) 487 3819 | c: 082 323 3910 | kim.oberts@theforum.co.za Bronwen Shaw (Sustainability): Inspire Furniture Hire t: (011) 287 2200 | c: 083 646 8778 | bronwenshaw@#outlook.com Brendan Vogt (Co-opted): Guvon Hotels & Spas t: (011) 791 1870 | c: 083 709 0489 | brendan@guvon.co.za TSHWANE Chairperson: Robert Walker Vice-Chairperson: Melanie Pretorius Treasurer: Marius Garbers Co-ordinator: Heather Heskes Committee: Anette Burden; Nellie Swart; Leon Pheiffer; Neliswa Nkani; Oscar Motsepe; Pieter Swart; Roz Prinsloo; Jeana Turner Gauteng/Tshwane Co-ordinator: Heather Heskes t: (011) 787 4672 | c: 076 321 6111 | gp.za@saaci.org Anette Burden (Future Focus): Casa Toscana Lodge
WESTERN CAPE Chairperson: Jaques Fouche Vice-Chairperson: Lerisha Mudaliar Treasurer: Jaco du Plooy Co-ordinator: Lara van Zyl Western Cape Co-ordinator: Lara van Zyl c: 082 223 4684 | wc.za@saaci.org Jaco du Plooy: NH Lord Charles Hotel c: 082 413 2135 | j.duplooy@nh-hotels.co.za Jaques Fouche: Gearhouse SA c: 083 607 2046 | jaques.fouche@gearhouse.co.za Jan-Hendrik Fourie (Branding & Communication): Prosperis | c: 083 245 5582 | jan-hendrik@prosperis.com Andrew Gibson (Intelligence): Magnetic Storm c: 074 588 3054 | andrew@magnetic-ct.co.za Angela Lorimer (Sustainability): Spier t: (021) 809 1101| AngelaL@spier.co.za Lerisha Mudaliar: Cape Town & Western Cape Convention Bureau (Wesgro) c: 072 631 7674 | lerisha@wesgro.co.za Thiru Naidoo (Stakeholder Engagement): Cape Town & Western Cape Convention Bureau (Wesgro) t: (021) 487 8600 | thiru@wesgro.co.za Cindy Pereira Buser (Intelligence): Michee c: 072 192 5656 | cindy@mirchee.co.za Alshante Smith (Future Focus): CTICC c: 071 299 0601 | alshanthe@cticc.co.za Esmare Steinhoffel (Into Africa): ICCA Africa c: 084 056 5544 | Esmare.S@iccaworld.org Zandri Swarts (Community): Century City Convention Centre and Hotel | t: (021) 204 8000 | zandri.s@ ccconferencecentre.co.za Esti Venske: Cape Peninsula University of Technology t: (021) 460 3518 | venskee@cput.ac.za
DIRECTORY
EXSA OFFICE General Manager: Sue Gannon | Box 2632, HalfwayHouse 1685 | t: (011) 805 7272 | Fax: (011) 805 7273 | exsa@exsa.co.za | www.exsa.co.za. Admin Manager: Thuli Ndlovu | info@exsa.co.za Communications Manager: Aimee Delagey aimee@exsa.co.za BOARD MEMBERS National Chairperson: Neil Nagooroo Vice-Chairperson: Andrew Binning
Official Journal of the Southern Africa Chapter of the Society for Incentive Travel Excellence OFFICE BEARERS: Chapter President: Tes Proos, Crystal Events, Box 50596, Waterfront 8002 | c: +27 (0)84 682 7676. e: president@sitesouthernafrica.com Treasurer: Peter-John Mitrovich c: +27 (0)82 318 1889 | e: peter-john.mitrovich@ grosvenortours.com
ICCA – International Congress & Convention Association
Immediate Past Chair: Brad Alder Treasurer: Andrew Gibbs Brad Alder (Suppliers Forum): Octanorm t: (011) 433 2010 | Fax: (011) 433 1927 | c: 082 445 2661 brad.alder@octanorm.co.za Andrew Binning (Organiser Forum): Inkanyezi Event Organisers t: (041) 363 0310 | c: 082 372 9247 andrew@inkanyezi.co.za Lorin Bowen (Organisers Forum): Synergy Business Events t: (011) 476 5108 | c: 082 433 8687 lorin@synergybe.co.za Lindy Cambouris (Venue Forum): CTICC t: (021) 410 5000 | c: 071 888 2625 | lindy@cticc.co.za Patrick Cronning (Suppliers Forum): Expo Guys t: (011) 433 3260 | c: 083 281 5584 | pat@expoguys.co.za Zaida Enver (Organisers Forum): Pure Grit t: (011) 467 5011 | c: 082 555 1049 | zaida@puregrit.co.za Andrew Gibbs (Suppliers Forum): Concept G t: 086 122 2678 | c: 083 260 8065 | andrew@conceptg.co.za
Katherine Gunningham (Young Professionals Forum): Compex t: (011) 234 0604 | c: 060 983 9273 katherine@compex.co.za
Secretariat: Mariaan Burger c: +27 (0)82 557 8041 | e: info@sitesouthernafrica.com
Tanya Angell-Schau c: +27 (0)82 559 9007 | e: tangellschau@tourvestdm.com
COMMITTEE MEMBERS: Adriaan Fourie c: +27 (0)84 545 3355 | e: adriaan@wesgro.co.za Cindy Pereira Buser c: +27 (0)72 192 5656 | e: cindy@mirchee.co.za Justin Exner c: +27 (0)60 302 6018 | e: justin@vineyard.co.za Barry Futter: Adventure Works c: +27 (0)82 335 4090 | e: barry@adventureworks.co.za Daryl Keywood c: +27 (0)82 904 4967 | e: daryl@walthers.co.za. Henk Graaf c: +27 (0)83 696 3307 | e: henk@swafrica.co.za
Nicholas Leonsis: c: +27 (0)82 564 6996 | e: nicholasl@travkor.co.za
ICCA AFRICAN CHAPTER: Chairperson: Ben Asoro Commercial Director, Calabar ICC, Calabar Nigeria t: +23 48173098930 | +254722493146 e: ben@conventioncentrecalabar.com
Secretariat: Esmare Steinhofel, CCA Africa Regional director c: 084 056 5544 e: esmare.s@iccaworld.org. www.iccaworld.com/dbs/africanchapter
President: Nina Freysen-Pretorius The Conference Company t: (031) 303 9852 f: (031) 303 9529 e: nina@confco.co.za
Karen Healey (Western Cape Forum): Resource Design t: (021) 510 7776 | c: 082 893 6036 karen@resourcedesign.co.za Denver Manickum (KZN Forum Chair): iCube Advertising t: (031) 701 0474 | c: 083 482 8525 denver@icube.co.za Neil Nagooroo (Venue Forum): SCC t: (011) 779 0000 | c: 082 929 5241 Neil.Nagooroo@tsogosun.com Doug Rix (Suppliers Forum): DK Design c: 082 579 7071 | Dougrix@wol.co.za Clive Shedlock (Organisers Forum): Conker Exhibitions t: (031) 312 2990 | c: 083 784 6004 Clive.Shedlock@gmail.com
SUB COMMITTEE (Business Africa Development): Nicholas Leonsis (Chair): c: +27 (0)82 564 6996 | e: nicholasl@travkor.co.za Bunny Boolah: c: +27 (0)83 632 2420 | e: bunny@africanlink.co.za SUB COMMITTEE (Young Leadership Development): Nonhlanhla Tsabalala: c: +27 (0)71 351 4458 | nonhlanhlaT@tshwane.gov.za.
ICCA AFRICAN REGIONAL OFFICE:
Regional Director Africa: Esmare Steinhofel c: 084 056 5544 e: esmare.s@iccaworld.org www.iccaworld.com
OTHER ASSOCIATIONS OF INTEREST TO THE INDUSTRY AAXO – Association of African Exhibition Organisers Box 1597, Kelvin 2054 | t: +27 11 549 8300 info@aaxo.co.za | www.aaxo.co.za Chairperson: Carol Weaving Secretariat: Cindy Wandrag ABTA – African Business Travel Association Box 2594, Pinegowrie 2123 | t: (011) 888-8178 f: (011) 782-3814 | c: 083 679-2110 | monique@abta.co.za www.abta.co.za Founder: Monique Swart ANTOR – Association of National Tourist Office Representatives President: Hélène Bezuidenhoudt Vice-president: Wendie White Treasurer/Secretary: TBC Box 41022, Craighall 2024 | c: 083 200 4444 f: (011) 523-8290 | helene.bezuidenhoudt@franceguide.com ASATA – Association of Southern African Travel Agents PO Box 650539, Benmore 2010 | t: (011) 293-0560/61 f: 086 504 9767 | barbara@asata.co.za Chief Executive Officer: Otto de Vries c: 076 140-7005 | f: 086 505-1590 Office Manager: Barbara Viljoen. EGF – Event Greening Forum 179 Jan Smuts Avenue, Parktown North, Private Bag X7000, Parklands 2121 | (011) 447-4777 | info@eventgreening.co.za | www.eventgreening.co.za
Chairman: Justin Hawes Vice-chairman: Greg McManus FEDHASA National Office – Federated Hospitality Association of Southern Africa | Box 71517, Bryanston 2021 | t: 0861 333 628 | f: 0867 165 299 fedhasa@fedhasa.co.za | www.fedhasa.co.za Manager – National Office: Lynda Bacon. PSASA – Professional Speakers Association of Southern Africa | t: (011) 462-9465 | f: 086 515-0906 c: 083 458-6114 | nikki@psasouthernafrica.co.za www.psasouthernafrica.co.za Executive Director: Nikki Bakker SABOA – Southern African Bus Operators Association Postnet Suite 393, Private Bag X033, Rivonia 2128 t: (011) 011 9288 | f: (011) 011 9296 | saboa@saboa.co.za President: Mr A Sefala Executive Manager: Mr E Cornelius SATI – South African Translators’ Institute Executive Director: Marion Boers t: (011) 803 2681 | office@translators.org.za www.translators.org.za SATSA – Southern Africa Tourism Services Association Box 900, Ferndale 2160 | t: (011) 886-9996 | f: +27 866832082. E-mail: jennym@satsa.co.za | www.satsa.com. Chief Executive Officer: David Frost Chief Operations Officer: Jenny Mewett SKAL International South Africa International secretary: Anne Lamb
t/f: (021) 434 7023 | c: 082 708-1836 | anne@yebo.co.za. www.skalsouthafrica.org STA – Sandton Tourism Association t: 083 558-5445 | secretariat@sandtontourism.com www.sandtontourism.com. TBCSA – Tourism Business Council of South Africa Box 11655, Centurion 0046 | t: (012) 664-0120 f: (012) 664-0103 | comms@tbcsa.travel | www.tbcsa.travel or www.tomsa.co.za Member Relations Manager: Boitumelo Moleleki TGCSA – Tourism Grading Council of South Africa Private Bag X10012, Sandton 2146 | t: (011) 895-3000 f: (011) 895-3001 | enquiries@tourismgrading.co.za. TINSA – Interpreters/Translators Network of Southern Africa Co-ordinator: info@interpreter.org.za t/f: (011) 485-2511 | c: 083 249 0010 | www.interpreter.org.za TPSA – Technical Production Services Association Box 2245, Pinegowrie 2123 | t: 082 371 5900 admin@tpsa.co.za | www.tpsa.co.za Administrator: Tiffany Reed TTA – Tshwane Tourism Association Box 395, Pretoria 0001 | t: 012 841 4212 secretary@tshwanetourism.com | www.tshwanetourism.com. Chairperson: Bronwen Cadle de Ponte Secretary: Sithembile Nzimande Membership Co-ordinator: Liz Oosthuysen | membership@tshwanetourism.com
43
44
THE LAST WORD
The changing landscape of higher education in events By Dr Nellie Swart, CMP, senior lecturer in tourism (UNISA)
What is skills development in a business events context? What is formal education? These are questions tourism educators and career advisors are often confronted with.
E
ngagement with scholars and the business events industry confirms the confusion about these concepts. To add to the challenges in understanding the higher education landscape, the National Qualification Framework (NQF) was also changed. The former 8 NQF levels were replaced by 10 NQF levels, and previously well known programmes such as BTech’s are being phased out. Former students with these qualifications are concerned and have a fear that they do not have a relevant qualification anymore. There are many questions related to higher education in our industry, and I hope the answers to questions below can provide some clarity about the changing landscape of higher education in South Africa. For the purpose of this article, I will focus primarily on formal qualifications by addressing the following six questions.
What is an Institution of Higher Learning (IHL)? In South Africa, formal programmes may be offered by public universities, such as the University of South Africa (UNISA), or private intuitions, such The Independent Institute of Education (The IIE). All IHL must follow the same programme accreditation and registration processes and need to adhere to conditions in the Higher Education Act 101 of 1997.
What is a formal qualification? All formal programmes, from Higher Certificates to PhD’s, go through a rigorous accreditation process. Such programmes offered by IHL, must get programme qualification mix (PQM) clearance by the Department of Higher Education and Training (DHeT) and are then accredited by the Council on Higher Education (CHE) and registered on the NQF by the South African Qualifications Authority (SAQA).
Is a degree ‘better’ than a diploma? Sadly, this is a perception we are confronted with in the broader tourism industry. The answer here is a definite “NO”. Every qualification is designed with a specific purpose in mind. For example a Diploma in Tourism Management (NQF level 6) has a strong focus on vocational training, while a BCom in Tourism Management (NQF level 7), is regarded as a career focused qualification. Both these qualifications meet specific industry needs and CHE criteria.
WHO IS
Dr Nellie Swart? Nellie Swart is a senior lecturer in tourism at Unisa, a Certified Meeting Professional, Tourism Educators South Africa (TESA) Exco member, she serves on the SAACI Tshwane branch committee and is part of the City of Tshwane’s Ambassador Programme. She holds a DCom in Leadership Performance and Change, and focus on research in business tourism.
Why do IHL not offer Events Management programmes? IHL design programmes to meet the needs of the industry, within the context of the Higher Education Act 101 of 1997 and the respective university / institution policy. On average it takes about two years to develop a qualification and to get the necessary accreditation. Qualifications submitted for accreditation are not always accredited due to many reasons. For example, the modules in the programme do not address the
purpose of the programme. All registered programmes are subject to the availability of skilled staff to offer the specialist modules within the programmes, and a minimum number of student registrations for a sustainable offering. Many IHL have opted to include a ‘business events’ module as part of the undergraduate programme offering, with the understanding that students, who are interested in specialising in business events, will continue with post graduate studies. IHL offer qualifications such as a “Higher Certificate in Events Management”, yet these students cannot be regarded as “managers” after one year of formal training. The answer here is more technical than the reality of the industry we work in. In the designing of a formal programme, IHL have to meet specific level descriptors as specified by the Higher Education Qualifications Sub-Framework (HEQSF, 2013). IHL are therefore allowed to use a maximum of two qualifiers. Other criteria include a well-designed purpose statement, minimum admission criteria and the opportunities for further studies. It is therefore important for the industry to familiarise itself with the level of qualification of employees, and the specific outcomes of any qualifications they may have completed.
I have a National Diploma or BTech, how can I continue with further studies? The changes to the HEQSF allow students to pursue a career of life-long training. Rest assured that you do not have to start at the “bottom” again. Many IHL have allowed students to continue with their studies, but IHL have its own criteria within the guidelines of the HEQSF and CHE. We encourage students to familiarise themselves with the conditions and the admission criteria for each qualification, if you are interested in further studies. These six questions aim to provide some clarity on some of the questions related to further education in the business events industry.
VISIT
Find us on
www.businesseventsafrica.com to get today’s news today!
Now in its 36th year of publication, Business Events Africa remains the tried and tested resource for the meetings, exhibitions, special events and incentive travel markets.
Head Office: Suite 1, Fields Shopping Centre, Old Main Road, Kloof 3610 PO Box 414, Kloof 3640, South Africa Tel: +27 31 764 6977 | Fax: +27 31 764 6974 Email: contact@contactpub.co.za
Voice of the Business Events Industry in Africa
KEEPING YOU IN THE KNOW | CONNECTING PEOPLE WITH PEOPLE
Discover the World at WTM Africa 2017 Generate new
Network with key decision makers
existing partnerships
Launch new products
Increase brand awareness
Gather market intelligence
sales leads
Develop new and
Book your stand today at wtmafrica.com Cape Town International Convention Centre (CTICC) 19 - 21 April 2017 Contact To book your stand or should you wish to discuss any participation at WTM Africa, please contact:
Penny Snodgrass
Sub-Saharan Africa Sales Manager pennys@thebereed.co.za +27 (0) 11 549 8300 +27 (0) 82 859 1349
Penny Fraser
South African Sales Manager penny@thebereed.co.za +27 (0) 82 855 4377
Lisa Hopgood
International Sales Manager lisa.hopgood@reedexpo.co.uk +44 (0) 208 910 7961
A member of:
Organised By:
a a xo
APPROVED