Business Events Africa July 2018 Vol 38 No 7 by Contact Publications

www.businesseventsafrica.com

Voice of the Business Events Industry in Africa

YEARS

HAS LED TO THIS...

Vol 38 No 7 July 2018

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Business Events Africa: Serving the business events industry for 38 years

CONTENTS

VOL 38 NO 7 JULY 2018

Special Features About the cover Birchwood: 20 years and counting

2018 marks 20 years for The Birchwood Hotel & OR Tambo Conference Centre. The property has evolved over the years to become one of the leading venues in the business events sector.

22 REPORT BACK | EGF CONGRESS 2018 The Event Greening Forum (EGF) is a non-profit organisation that promotes sustainable event practices. Its annual Master Class and Conference are critical to this goal, as they are an opportunity to educate, inspire and share resources with the broader events industry. Business Events Africa looks at some of the highlights from this year’s events, which took place from 13-14 June 2018.

26 CTICC CELEBRATES ITS 15TH ANNIVERSARY Cape Town has been continuously ranked the number one destination for international conferences in Africa in recent years, and this success did not come overnight. It is the culmination of 15 years of consistent hard work, progressive thinking and innovation to make sure that the world’s greatest events and minds choose Cape Town as the place where they share and exchange knowledge.

The authority on meetings, exhibitions, special events and incentives management

Features 4 Editor’s comment: The power of business events. 9 Personality profile Lara Visagie: A passion for hospitality. 10 News: Durban ICC ranked in the world’s top client-related convention centres. Leatitia van Straten named new AAXO chair. 12 Executive Chef David Loate, sous chef at Sun City, thrives on being challenged. 24 W ine conferencing: Spier strives for conscious conferencing. 28 Year-end events: Host your year-end function at the JEC.

36 Incentive idea: Grand safari greetings to you! 37 Venue news: Avianto expands its conference rooms. 38 Aurelia’s: Taking African cuisine to a new level. 39 International exhibitions: Expo Guys makes it easy to exhibit in Africa. 40 SAACI news. 41 EXSA news. 42 AAXO news. 43 SITE news. 44 Index of advertisers. 45 Calendar. 46 Directory & associations of interest to the industry. 48 Last word: Meeting the challenge of youth unemployment.

Company highlights 30 Meet the Folio team. 32 Flock Platform: Helping you create meaningful connections at your event. 34 Get inspired with Inspire Furniture.

Published by the proprietor Contact Publications (Pty) Ltd (Reg No. 1981/011920/07)

HEAD OFFICE PHYSICAL ADDRESS: Suite 1, Fields Shopping Centre, Old Main Road, Kloof 3610 HEAD OFFICE POSTAL ADDRESS: PO Box 414, Kloof 3640, South Africa TEL: +27 31 764 6977 FAX: 086 762 1867 PUBLISHER: Godfrey King gk@contactpub.co.za MANAGING DIRECTOR: Malcolm King malcolm@contactpub.co.za EDITOR: Irene Costa gomesi@iafrica.com PRODUCTION & DESIGN EDITOR: Hayley Mendelow hayley@contactpub.co.za DISTRIBUTION MANAGER: Jackie Goosen jackie@contactpub.co.za SALES REPRESENTATIVES: Pierre Grobler | +27 (0)82 900 4026 pierre@businesseventsafrica.com Colleen McCann | +27 (0)72 148 1657 colleen@businesseventsafrica.com Ruth Baldwin | +27 (0)72 897 6752 ruth@businesseventsafrica.co.za PUBLICATION DETAILS: Volume 38 No 7 Business Events Africa has 12 issues a year and is published monthly, with the Yearbook in June.

32 Destination feature 21 aha Alpine Heath Resort takes conferencing to new heights.

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Official media partner

Business Events Africa, in collaboration with the South Africa National Convention Bureau, continues to delve into ‘beyond tourism’ and its far-reaching impact, as we seek to measure not just the immediate tourism benefits of business events but the longer lasting social legacies as well.

Official Journal of the Southern Africa Chapter of the Society for Incentive Travel Excellence

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EDITOR’S COMMENT

The power of

usiness events are so much more than just meetings and events; they really do go beyond, and the impact is indeed far-reaching. As I discover the various facets of this sector, I am always taken by what it truly encompasses. We are in the business of experiences, but I think sometimes we overlook the true value of our sector, and the knowledge economy is something which needs to be highlighted. The term ‘knowledge economy’ is used to describe a global emerging economic structure in which economic success, sustainability and competitive advantage is built on the effective utilisation of intangible assets like knowledge, skills, education and innovation. We are also in destination marketing, in bringing a regional meeting or local association meeting to a city. So, we are in essence all marketers, be it for our local city, country or continent. For me the most amazing facet of all is the positive impact our sector brings to our country. The South Africa National Convention Bureau has been hard at work to bring international association congresses to our shores, and the impact of these go beyond the economic impact, it really does elevate our knowledge base

and leaves a legacy that our people can benefit from. In this edition, we look at the IAPD (International Association of Paediatric Dentistry) regional meeting that took place for the first time on the African continent and will now rotate on the African continent. This meeting assisted South Africa in its bid for the IAPD International Congress which will take place in 2023 in Cape Town. The longer I’m in this industry the more I learn about its real impact on not just our sector but on all industries and the positive impact it has on our cities and country, and most importantly the positive impact it has on the African continent. This is definitely the more academic and serious side to business events. Of course, the delegate ‘experience’ also plays a big part. These are the memories the delegates take home and what makes them come back to our destination as a leisure tourist. These memories are priceless. I was fortunate enough to have such an experience. I was invited to The SA National Hot Air Balloon Championships 2018 as media and got to go up in one of the balloons with one of the most experienced pilots in South Africa, Bill Harrop. Wow, it was an amazing experience and definitely one I can tick off the bucket list.

Credit: Hein Liebetrau

business events

Going up in a basket with a balloon was a little unnerving at first. Soon all fears disappeared and the incredible views took over. Though it was cold at first the sunrise quickly warmed us all up leaving only a warm feeling of amazement. It was really rather tranquil, albeit the gas lever noise. At no point did I feel scared, and this is coming from someone who doesn’t do heights. I was probably most nervous about the landing and wow, we landed perfectly on a trailer without much incidence. We are in an incredible industry, and one that leaves me in awe, in more ways than one.

Irene

Email: gomesi@iafrica.com

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COVER STORY | Birchwood Hotel & OR Tambo Conference Centre

BIRCHWOOD

20 years and counting 2018 marks 20 years for The Birchwood Hotel & OR Tambo Conference Centre. The property has evolved over the years to become one of the leading venues in the business events sector.

irchwood’s offering is truly unique, vast and unrivalled in southern Africa. Every aspect and feature, from the newly-added to the recently-renovated has been meticulously planned and created to augment a guest experience, whether for one night, or a multi-day event. From humble beginnings in 1998, the current chairman Kevin Clarence, as well his late father, Brian Clarence and late businessman, Charles Kawalsky, recognised the need for a one-stop shop facility near OR Tambo in response to the tremendous growth opportunities in the business events sector. This led to the creation of what was then, The Birchwood Executive Hotel, which comprised 86 accommodation rooms, and one conference room hosting less than 40 people. Enter 2018, and this industry giant boasts 665 accommodation rooms as

6 Business Events Africa July 2018

well as over 60 venues with capacities ranging from intimate boardrooms for two, to a 3 000 m2 convention centre all within 52 ha of picturesque gardens and manicured lawns. One of the most remarkable aspects of this growth is that Mr Clarence and his team ensured that no market was neglected – hence the launch of three unique, distinct accommodation brands that are tailor-made for specific individuals or groups. All carry the award-winning hospitality that guests have come to know and enjoy at Birchwood. Silverbirch at Birchwood, launched in 2015, was created with the individual or modern business traveller in mind. These premium rooms, larger and upgraded accommodation, are strategically located away from bustling conferences and events, ensuring a peaceful night’s rest. Adding to this, Silverbirch guests have access to an express check-

in, exclusive breakfast venue and dedicated conference facilities. “It was our goal to create a ‘hotel-within-a-hotel’ where the individual traveller or smaller corporate group could enjoy a homely atmosphere with unwavering service delivery and quality,” Mr Clarence said. In 2017, Birchwood improved and overhauled 96 rooms located near the main reception area. Aptly named ValuStay @ Birchwood, the idea behind the renovation was to ensure that these rooms exceeded expectations, and not budget. While slightly smaller, ValuStay rooms still feature modern finishings and access to almost all of the features available such as the Mangwanani Boutique Spa, Birchwood pool, gym, free shuttle to and from OR Tambo and East Rand Mall, and the different dining options such as The Grill at OneTwenty, BC Café, Hotspot Bar, the new Boma at Birchwood, Phomolong Restaurant and more. The most recent upgrade is the Boma. One may have seen this venue in the past, but 2018 marked an unveiling of a new and surreal experience. Bradley Partridge, general manager, said: “You will not find anything like this in Johannesburg, or even this side of South Africa. When you’re at Boma, you’ll forget that you’re only 7 km from OR Tambo International.”

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COVER STORY | Birchwood Hotel & OR Tambo Conference Centre

A new menu, new chefs and an atmosphere second to none means Boma is a not-to-be-missed experience, and is just another way that Birchwood ensures that a multi-day conference is anything but repetitive or mundane. “We want multi-day conferences and overnight business stays to not feel like a chore, but rather something to look forward to. Dining in the same venue for breakfast, lunch and dinner is just not acceptable in our book,” said Greg Hoffmann, marketing manager. Mr Clarence also shows no signs of stopping, despite the massive success over the last 20 years. One of their original and flagship conference buildings, The Le Grande Centre underwent dramatic,

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environmentally-friendly changes and two more, International Centre and Domestic Centre, have been earmarked to have improvements made soon. A multimillion-rand investment was also made to enhance the hotel WiFi offering, and available today is a high-speed connection that is simply unrivalled – a word commonly used to describe Birchwood’s various features. The past 20 years of experience in the hospitality industry means that Birchwood is well-equipped and ready to create a memorable experience for all guests – whether for an individual, small conference group, or large-scale event audience. Awards from Lilizela Tourism Awards, Best of Ekurhuleni and TripAdvisor

simply demonstrates Birchwood has got it right and guests are invited to relax and do business!

Relax, do business!

+27 (0)11 897 0000 reservations@birchwoodhotel.co.za www.birchwoodhotel.co.za

Business Events Africa July 2018 7

COVER STORY | XXX

You said it!

20 years of experience combined with our unrivalled selection of features and award-winning hospitality means that we are well-equipped to ensure that your experience, is as it should be.

665 Accommodation Rooms

Free Wi-Fi*

Capacities from 2 to 3000 delegates 4 Restaurants

011 897 0000

Over 60 Venues On-Site

7km from OR Tambo

Mangwanani Boutique Spa

Pool / Gym

Indoor & Outdoor Options

Free Shuttle and Airport Waiting Lounge Complimentary Shuttle to Mall

quotes@birchwoodhotel.co.za

www.birchwoodhotel.co.za

8 Business Events Africa July 2018

www.businesseventsafrica.com

PERSONALITY PROFILE

Lara Visagie A passion for hospitality Lara Visagie, 35, director of sales & marketing at Ardmor Hospitality, has been in hospitality for 12 years.

love the hospitality industry as every day is different, you get challenged in many ways and it always keeps you on your toes. Where else can you meet a wide variety of people and help them make the impossible happen, and develop long-lasting relationships with your customers? The reward is seeing an event you worked on come to life and seeing that planner, bride, secretary, or your boss say, ‘great job!’ “Travellers, especially the millennial generation, are looking for experiences, and hotels need to be more hands-on in creating unique experiences for their guests. I believe technology will play a vital role in the future of hospitality,” Lara said.

seven and Amelie, three. They are my whole world and the reason I wake up every morning.

Where did you grow up? I was

golf and everything that comes along with playing it – time with friends and family, exercise, challenge, and purpose.

born in Johannesburg but stayed on the South Coast most of my school life, and matriculated in Port Elizabeth. I moved to Cape Town after school, where I studied marketing in Stellenbosch.

Where did you start your career? I was given an opportunity in the hospitality industry to work for HPF property, where they offered me a position as marketing & PR manager at Mount Grace Country House & Spa. This is when I realised my passion lies in hospitality and, after 12 years, I’m still here.

What has been the biggest change you’ve seen in this sector? In the hospitality industry, the only thing that’s constant is change. As a hotelier, you need to constantly keep your pulse on emerging trends to avoid disappointing guests and falling behind competitors. The priority no longer lies solely in increasing the number of guests you attract, but rather on improving their experience to keep them coming back.

Are you married? Yes, I am happily married to Marnus, and am blessed with three beautiful girls, Caitlin, nine, Giselle, www.businesseventsafrica.com

What role does your family play in your life? When I think about my happiest moments in life, they all involve my family. My relationship with my parents, husband, children and siblings are something that I treasure every day. My family brings out the best in me and are the people I can relate to the most.

Do you have any hobbies? Reading, playing golf, scuba diving and rowing

Do you play any sports? I love

What do you do for leisure? I believe in traditions with my husband and children. Every Saturday if we don’t have other commitments we take the girls to choose what they would like to braai, and then we relax outside, or in the winter we have a picnic in the house and watch a movie.

How do you relax? A good book, watching a movie or just sitting around a fire with friends and family with a good glass of wine.

What is your favourite TV programme? This is us. The programme reminds me of everyday life.

What is the most impulsive thing you have ever done? Bungee jumping from Bloukrans.

Who is your role model? Elon Musk, as he accomplished so much and he is so driven and believes in what he does. He regularly puts in 80 to 100 hours at work every week. Running two mammoth companies is impossible without having that kind of work week. As Elon says, it is important to remember that hard work isn’t enough, in fact it is the bare minimum. Focusing your hard work in the right direction by working smart as well is what leads to results.

What is your secret to success? What advice do you have for To find the secret to success that works for anyone starting out in this you means a long road of ‘Trial and Error’. industry and hoping to follow Success is something that you decide on. in your footsteps? Commitment, What is your pet hate? Negative, pessimistic people and people who have no integrity or treat people with no respect.

What is the most memorable place you have ever been to, and why? I love New York, it is such an amazing place. To me the Americans are so positive and have a ‘we are the best’ attitude.

What is your favourite city? Cape Town, it speaks to my soul.

integrity and passion! If you don’t have the passion for what you do, then you can’t be your best and achieve what you are capable of. You spend more time at work than you do at home, so you need to make sure you love what you do, and do all things with integrity.

What is your dream for the future? To be the best I can be for my family and my work place. I believe that you need to live in the present, as your present work determines your future dream. Business Events Africa July 2018 9

NEWS

Durban ICC ranked in the world’s top client-related convention centres The Durban International Convention Centre (Durban ICC) has been named amongst the top 17 client-rated convention centres in the world by the International Association of Congress Centres (AIPC). The announcement of the finalists of the AIPC Apex Awards was made at the organisation’s annual conference held recently in London.

he Centre was recognised as one of the 17 finalists for “Best Client-Rated Convention Centre” in the global competition and was notably the only convention centre in Africa to have made the final list despite several entrants from the continent. The AIPC Apex Award is made biannually in recognition of the highest client rating received by a convention centre on the basis of a comprehensive analysis of centre performance based on customer satisfaction surveys. An independent “blind” evaluation process

carried out by Ipsos, a recognized international market research company, ensures an objective analysis of the data which addresses a series of factors including centre facilities, project management capabilities, catering and technical capacity. AIPC represents an elite association of international convention centres from 57 countries world-wide. Its mission is to encourage, support and recognise excellence in convention centre management and to maintain a range of programming that addresses this mission.

Lindiwe Rakharebe, chief executive officer of Durban ICC said: “Being named in this exclusive list is an outstanding achievement and affirms our position as Africa’s leading convention centre. The AIPC Apex Awards is the highest form of recognition for international service excellence and one of the most prestigious accolades in the global conference industry.” The top honour went to the Valencia Conference Centre in Spain which was rated as the top client-rated conference centre in the world for 2018.

Leatitia van Straten named new AAXO chair Leatitia van Straten has been elected as the new chairperson of the Association of African Exhibition Organisers (AAXO), replacing Carol Weaving, who has headed the association since its inception in 2015.

s van Straten, who has served as marketing director at Terrapinn and is now marketing director of Specialised Exhibitions Montgomery, has sat on the board of directors since inception. She has been listed on the International Who’s Who multiple times as an expert in her field, and has been recognised as one of the Top 40 Women in the MICE industry. “I have big shoes to fill, as Carol has done an amazing job in getting the association on its feet over the past three years,” Ms van Straten said. She notes that AAXO is growing well and delivering 10 Business Events Africa July 2018

on its original goals of conducting thorough industry research, growing its pan-African representation and serving both as a voice of the exhibition industry and a barometer of its standards. “We have made progress in introducing ethical guidelines, protecting exhibitors, delivering knowledge sharing and education and promoting exhibitions,” she said. “Going forward, we will continue this work and strive to increase our membership both in South Africa and across Africa. As a marketer, my focus will likely be on increasing awareness of the value

of exhibitions as part of the marketing mix. Unfortunately, in a constrained economy, organisations tend to cut their marketing budgets. AAXO will step up its efforts to illustrate the marketing value and real ROI exhibitions can offer.” The newly elected AAXO board includes industry experts Leatitia van Straten, chairperson; Projeni Pather, vice-chair; Phil Woods, treasurer; Elaine Crewe, Dee Reuvers, Chanelle Hingston and Nomathemba Ndlovu. AAXO has also announced the appointment of Wesley Lofstedt as the new AAXO manager. Mr Lofstedt, who has worked for AAXO in a part-time capacity, brings with him extensive local and international experience in the hospitality and eventing industry. www.businesseventsafrica.com

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EXECUTIVE CHEF

David thrives on being challenged David Loate, a sous chef at Sun City, has come a long way since he started working at Sun City as a casual cook in 2001 at the then-Sun City Hotel, now called Soho.

here he learned first-hand the ins and outs of food preparation and running a kitchen. His career took an upward turn with the opening of Santorini at the Cascades. Under the guidance of chef Toni Troskie and general manager, George Sakulias, he flourished. Chef Troskie convinced him to back up his passion and experience with relevant qualifications. In 2014, he approached Sun City’s Learning and Development (L&D) department for basic cooking classes and landed up in the HTA School of Culinary Art. In 2015, opportunity came knocking when a position of sous chef at the newly relaunched Sun Central became available. “I applied and here I am, still having fun. I jumped at the opportunity as Sun Central is one of the resort’s busiest units,” he said enthusiastically. David has been chosen to represent South Africa in the Culinary Olympics set to take place for the 25th time in 2020 in Stuttgart, Germany’s sixth largest city. He will be amongst some 2 000 chefs from 50 nations participating in the world’s largest culinary competition. The national team will present pioneering culinary trends and vie for culinary Olympic gold medals. David, 38, from Brits in the North West Province is equally excited as he is nervous. “But I am definitely up for it. I thrive on being challenged, the opportunity to learn new things and being given a platform to shine,” he says, having recently been part of a training camp held at Sun City. According to David, it was his uncle who inspired him to pursue a career in the culinary arts. “I fell in love with cooking from a very young age when What is your signature dish? Pork belly cooked in cider and honey marinade, served with crusted pine nuts and smooth potato puree. Any blended red wine would work marvellously with this dish and certainly enhance the flavours.

my uncle, who used to be a chef, would cook and bake for us. Often, I’d help him out in the kitchen and enjoyed the experience,” he said. David is still inspired by working at the vibrant Sun City. “It is a beautiful environment, and few can claim to have such a backdrop for a workplace. The setting just inspires creativity. I work with a wonderful team, which helps to lighten my load. We also get to meet and interact with people from different parts of the world,” he said. He is looking forward to building on the experience he has gained so far as the South African team prepares for the Culinary Olympics. The team will participate in a series of training camps until the competition in 2020. While preparing for the Culinary Olympics, his ‘job’ as a dad to two boys remains his priority. “They are like a breath of fresh air at the end of a hard day at work. I would like them to grow up knowing and believing that I love them, and that there is nothing in this world that I wouldn’t do for them,” David said. “I’m not married yet but working towards it, so hopefully it will happen very soon.” His goal for the next five years is to become an executive chef. “I’m currently acting executive sous chef at the Cabanas hotel and gaining quite a bit of experience. Also, the

regardless of how you want to enhance your dish, you always start with your basics.

What trends are emerging in the conference industry in regards to food?

(sous vide) with watercress puree and horseradish. On a normal day at home, I enjoy preparing sugar beans and bones stew with a side of morogo mixed with potatoes served with phuthu.

Healthier food choices with lots of flavours.

What is your favourite beverage? I like tasting

like to prepare salmon mi-cuit

a variety of beverages but Savanna or Heineken have stood out for me.

What has remained constant in this industry? What is your favourite The basics of cooking have food? When I’m impressing I remained the same as

resort executive chef Peter Robertson has taught me a lot, especially when it comes to making sure that finances are in order.” David said being a chef means no day is like any other, especially at Sun Central, which is the busiest unit on the resort. “You’re constantly challenged and are required to be at your best and deliver beyond the client’s expectations.” “Clients are gravitating towards healthier food choices, so they still want a scrumptious and filling meal but with less fat and salt as possible. You have to be more crafty and original with how you prepare and season your dish.” His suggestion to organisers planning an event is be specific about your delegates’ requirements and nationality, and let the chef ‘wow’ you with a menu instead of dictating to them or perhaps wanting what worked the previous year. For leisure he enjoys relaxing with family and friends. He also enjoys going to the gym. His advice to newcomers wanting to become a sous chef is: “It’s not easy and sometimes it’s thankless. It requires professionalism at all times, regardless of the circumstances, and you definitely need to have a passion for what you do. One important thing I’ve learnt is to meet deadlines because it builds trust in you. Missing deadlines is detrimental to your character, and ultimately the whole team suffers. Lastly, being a team player is very important, you work as a culinary team for positive results.”

12 Business Events Africa July 2018

What is your pet hate? Any complaints relating to a dish prepared by my team. However, we also use such feedback to better the dish.

What is your great love? Being a dad and seeing my kids and partner happy. Nothing beats a warm hug from my eldest son, because my youngest can only look at me and smile for now.

www.businesseventsafrica.com

SANCB | Beyond tourism: a case study

BEYOND TOURISM: ITS FAR-REACHING IMPACT

Business Events Africa, in collaboration with the South Africa National Convention Bureau, continues to delve into â&#x20AC;&#x2DC;beyond tourismâ&#x20AC;&#x2122; and its far-reaching impact, as we seek to measure not just the immediate tourism benefits of business events but the longer lasting social legacies as well.

THE TIME TO RISE IS NOW, JOIN US. For destination expertise and convention planning support, contact the South Africa National Convention Bureau. T: +27 (0)11 895 3000 | E: convention@southafrica.net | W: www.businessevents.southafrica.net

www.businesseventsafrica.com

Business Events Africa July 2018 13

SANCB | Beyond tourism: a case study

The case study International Association for Paediatric Dentistry Creating longer lasting social legacies In this supplement we take a closer look at the African Regional Meeting of the International Association of Paediatric Dentistry (IAPD) 2018 which took place at the Indaba Hotel in Johannesburg from 16-18 March, and the 2023 IAPD International Congress bid, taking place in Cape Town.

he main focus of this supplement will be on the regional IAPD African Regional Meeting that took place in Johannesburg, how it came about, its background and what made it a success. We are also looking at how it played a part in winning the bid for the 2023 International

Congress in Cape Town. Dr Marietjie Weakley, who has been involved in both the regional meeting and the international conference bid, shares her insights into theÂ process.

What is IAPD?

The International Association of Paediatric Dentistry (IAPD) is a non-profit organisation founded in 1969, with the objective to contribute to the progress and promotion of oral health for children around the globe. IAPD has now 64 national member societies and represents more than 15Â 000 dentists.

14 Business Events Africa July 2018

Dr Marietjie Weakley is a board

committee member of the International Association of Paediatric Dentistry, and is the current president of The Paedodontic Society of South Africa (PSSA). She was also the chairperson for the African Regional Meeting of IAPD 2018, and will repeat this role at the IAPD International Congress 2023.

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SANCB | Beyond tourism: a case study

Rotating in Africa – IAPD Regional Meeting

are all associated with IAPD, this leads to us being part of the Global Voice of Children’s’ Oral health,” Dr Weakley said. TARGET

IAPD Regional Meeting in Johannesburg was the inaugural African Regional Meeting of MARKET: the IAPD. This meeting is How did this Paediatric organised by the Paedodontic regional IAPD dentists and Society of South Africa which come to be in was founded in 1980 under Johannesburg? auxiliaries the auspices of the IAPD. “I went to Chile in October “We had the professional help of 2017 to do a presentation for the Gail Tito from Paragon, which added to the 2023 bid. As we did very well, we were success of the meeting. We are proud of the invited to “better” our bid and were given end result. until May 2018 to do it. The IAPD Board “In future, we are going to rotate through suggested that we have a regional meeting Africa, as to include the whole continent. in South Africa before the due date, to Our next African Regional Meeting is in show our expertise. We were advised to January in Nairobi, Kenya. IAPD helps invite the site committee board members their member countries to hold regional so that they can not only experience South meetings so that more members can get the Africa first hand, but they could also do a updated scientific information and display site inspection in Cape Town. The regional their own involvement in children’s dentistry meeting was essential in seeing if we could do it. The next reason was that IAPD wanted in their country. The benefit of rotating a bigger footprint in Africa, and suggested is that the whole continent gets together this regional meeting to be the first, and we on a regular basis to share information can then rotate to other countries, as we are and science, so as to better the African doing now,” Dr Weakley concluded. continents’ Oral Health in children. As we

WHO ATTENDED?

Delegates from 22 different countries attended: 25 doctors that were already IAPD members and 105 new IAPD members. 65 of the new IAPD members are locallybased.

UPCOMING EVENTS: The next IAPD Regional Meeting will be in January 2019 in Nairobi, Kenya, and then it will go to Nigeria in 2020.

SANCB offered

support for both the international and regional meeting with financial bid support which includes delegate boosting, on site event services and site inspection. www.businesseventsafrica.com

Business Events Africa July 2018 15

SANCB | Beyond tourism: a case study

Cape Town & Western Cape Convention Bureau support Dr Weakley added:

Adriaan Fourie, Business Development Manager from The Cape Town & Western Cape Convention Bureau said: “The Cape Town & Western Cape Convention Bureau in partnership with the International Association of Paediatric Dentistry (IAPD) last year submitted the bid to host the International Association for Paediatric Dentistry IAPD International Congress in 2023 in Cape Town. As this is a small, specialist association, we worked closely with the local association to identify their key objectives in order to host this event. As paediatric dentistry is in the process of establishing and growing the number of specialists in Africa, it was important to focus on this capacity building as a key part of the legacy of this conference. Following our bid presentation, Cape Town was one of the preferred destinations, although the selection committee expressed their concern about the capability of the local host. “We worked with the local client to identify opportunities on how we could convince the international association. We explored the possibility of hosting a regional meeting in March 2018 and decided that the first regional meeting would be hosted in

IAPD INTERNATIONAL CONGRESS 2023 South Africa has won the bid to host the IAPD International Congress in 2023 in Cape Town. The announcement was made in early July 2018.

Date: 5-8 June 2023 Venue: CTICC

ECONOMIC IMPACT:

R38 400 000

16 Business Events Africa July 2018

STRATEGIC GUIDANCE: Cape Town & Western Cape Convention Bureau and SANCB met with the client in Johannesburg and gave strategic guidance in terms of hosting the regional conference. Johannesburg. Due to our relationship with the client, we assisted them in identifying suitable venues and introducing the local association to the South Africa National Convention Bureau, who in turn supported this event with financial support and additional guidance. “Following a successful regional conference, we hosted the international association for a site inspection in Cape Town. Together we identified an international scientific committee and we designed an inspiring scientific programme as part of the updated bid document. This has been very well received and we are confident this programme and the continued regional conference will be the deciding factors in awarding the 2023 congress to Cape Town. “As with all bids, we work closely with the South Africa National Convention Bureau and together we guide and assist local associations on how to identify realistic and lasting legacy programmes. Cape Town is the number 1 convention destination in Africa, but we also recognise that we have a responsibility to work together with our partners in securing more events for the region and Africa,” said Mr Fourie.

“Cape Town & Western Cape Convention Bureau was intensely involved in the bid for the International Congress. The CTICC contacted us, the PSSA, to ask if we would like to get involved with the bid. I met with Adriaan and the Cape Town International Convention Centre representative. Adriaan assisted and guided me as to what information was needed to put the bid book together. It was extremely hard work from my side, in between private practice and everything else. But he and his team were amazing! “They also sponsored me to go to the IAPD international meeting in Chile to do the presentation. Adriaan assisted me at the presentation. He did the tourism part, and I did the presentation on the medical/scientific part. “If it was not for them, we would never have even thought of doing the bid. And I have to congratulate them on their support – it was amazing! They also put together a bid document that made me extremely proud to be South African,” Dr Weakley concluded.

THE ROLE OF THE CONVENTION BUREAU The South Africa National Convention Bureau (SANCB) was formed in 2012 with the task of growing the business events industry in South Africa. South African National Convention Bureau is a business unit of South African Tourism.

WHICH SECTORS ARE TARGETED? The SANCB focuses its efforts on attracting events in economic sectors that have been identified by the government as priorities for future development. Hosting major events in these sectors can contribute significantly to accelerating the macroeconomic benefits for the country.

www.businesseventsafrica.com

SANCB | Beyond tourism: a case study

SANCB’s commitment The South African National Covention Bureau engaged strategically with the Cape Town and Western Cape Convention Bureau, the local association and their appointed PCO to analyse the support needs of both the IAPD International Congress, and the Regional African IAPD meeting. This resulted in bid support, on site event services, delegate boosting support and site inspection support being granted for both conferences to ensure that South Africa put its best foot forward. One of the pre-requisites for South

Africa to be considered as a host for the international congress was for the local association to prove their capability in hosting an African regional meeting. Because the SANCB is able to give strategic insights and grant bid support across all nine provinces, the overarching needs of the Paedodontic Society of South Africa could be realised in terms of supporting both the regional conference in Johannesburg and the International bid for Cape Town. The SANCB therefore provides a vital strategic link for associations between the provincial convention bureaus.

THE BIDDING FUND The South African government recognised the importance of the business event sector’s contribution to the GDP of some R115 billion annually and allocated R90 million for a Bid Support Programme to allow South Africa to bid more proactively for international and regional association conferences, meetings, incentives and exhibitions over the next three years. This fund gives South Africa extra muscle when competing as a destination against other destinations. The support is available to associations whose meetings align with South Africa’s key industries, and can demonstrate that their meeting delivers knowledge exchange and investment opportunities. It also assists in levelling the playing field when competing as a long-haul destination against other destinations.

“Hosting the congress

will provide the local and international community the opportunity to exchange knowledge and experiences related to paediatric dentistry. Many practitioners on the continent have limited opportunities to engage with the international community due to financial constraints. “Therefore, the congress offers them an opportunity that they might not otherwise have. The importance of engaging with committed professionals who offer diverse ideas, actions and experience, cannot be over-emphasised. African researchers will be provided with the opportunity to showcase their work and display the expertise and innovation that exists on our continent.” –Dr Mark Wertheimer, president of the South African Society of Orthodontists

www.businesseventsafrica.com

Amanda Kotze-Nhlapo,

Chief Convention Bureau Officer at the SANCB, the organisation administering the Bidding Fund, said that they only provide support and bid funding to the six key industries as outlined in the National Development Plan 2030. “It focuses also mostly on the potential of these association meetings for economic development for investment potential for education. Of course, also the normal direct economic impact of the people that are coming, but the association meetings that we bid for are mostly to align to the economic sectors that can be involved in job creation and growth in those specific sectors from an economic perspective.”

Business Events Africa July 2018 17

SANCB | Beyond tourism: a case study

SANCB bidding support programme R90 m 2017-2021

Primary focus of bid support programme: Securing international conventions, meetings, incentives and exhibitions (i.e. bids)

Bid policies and procedures

REGIONAL ASSOCIATION MEETINGS: The SANCB supports regional African meetings and conferences of

100 delegates and more, because the SANCB understands that regional African conferences attract smaller numbers but require as much organisation and assistance.

Beyond tourism impact The South African Paedodontic Society (PSSA) will share a significant portion of congress profits generated as host of this prestigious event with its African counterparts through investment in education and training to the advantage of the greater African continent. PSSA’s commitment is to identify workshop opportunities within our current network and to identify key deliverables that can be achieved by 2023. One of the key reasons for the need to host this conference in Southern Africa is that unlike a lot of other places, these world congresses provide an opportunity to influence policy and get issues onto governmental agendas. Identifying these key deliverables often provides the catalyst to effect change. We are committed to working together with regional societies and academic institutions

18 Business Events Africa July 2018

in developing more effective programmes. Furthermore, leading up to 2023, to streamline all planned activities within a common vision of the key deliverables by 2023. Hosting of the IAPD 2023 in Africa promises to provide easier access for African paediatric dentists to attend this prestigious and important event. The LOC will provide travel grants and financial assistance to African delegates. Delegates from further afield would have an opportunity to enjoy the many great opportunities for travel and sightseeing that South Africa has to offer apart from the specific educational component of the congress. PSSA would very much like to extend our pro bono programme, operated in Johannesburg, countrywide. The need for Dental Care in South Africa is huge!

IMPACT OF REGIONAL MEETING: People from 22 countries worldwide, saw our country for the first time e.g. USA, Australia, Turkey, Kenya, Nairobi, Brazil, Russia.

Spread knowledge

Boost economy www.businesseventsafrica.com

SANCB | Beyond tourism: a case study

SANCB support National convention bureaus (NCBs) play an important role in strengthening a country’s business events offerings globally, by conducting marketing and promotional campaigns, acting as a one-stop solution and providing technical support. Roles and service offerings of national convention bureaus DESTINATION MARKETING

SUPPORT IN BIDDING FINANCIAL SUPPORT MAXIMISING ATTENDANCE GENERATE BUSINESS LEADS EDUCATION AND RESEARCH

INFORMATION POINT

• NCBs promote and sell their country globally to create a brand as a destination for holding meetings, incentives and conventions. • Create a marketing platform for local business events industry players through trade shows, familiarisation trips etc. • NCBs provide support to regional or city convention bureaus in bidding for key events through activities such as document preparation and presentation. • For international events, N CBs promote the entire country as the host and highlight its key destinations. • In some cases, NCBs provide financial support to organisers through programmes such as subvention, or to help generate funds for the business event. • NCBs work with convention bureaus to generate maximum delegate attendance at events that have been secured through advertising and association channels. • NCBs help in developing business leads and share them with convention bureaus for securing contracts for the events. • NCBs actively dissipate knowledge and educate their industry players and other stakeholders. • They conduct industry research to gauge existing opportunities and trends, and maximise business based on the outcomes. • NCB act as a common information point for organisers and venues, providing advice and support in arrangements. • They also build liaisons with other stakeholders such as hotel suppliers and airlines. • Coordinate with provincial and city convention bureaus with bid and convention planning site inspectors.

Source: Association of Australian Convention Bureaux Inc; Singapore Exhibition and Convention Bureau; German Convention Bureau; Grail Research Analysis.

Assistance with education and training Sponsorship of paediatric dentists in neighbouring countries could be considered in the form of the following:

Bursaries for paediatric dentists in other African countries to study in South Africa or abroad;

To provide for fellowships / observerships / rotation at departments in training hospitals in South Africa;

2 3

South African paediatric dentists as “travelling fellows” travelling to neighbouring African countries to educate and train, e.g., Mozambique, Kenya, Ethiopia, Zambia, Zimbabwe, Botswana, etc.

www.businesseventsafrica.com

4 5 6

Sponsorship of paediatric dentists from other African countries to attend the biennial IAPD conference; Assisting in education and training through teaching webinars;

Assisting African countries with the compiling of curriculums to ensure a sustainable advanced level of training of Registrars and participating in examinations as external examiners.

Business Events Africa July 2018 19

SANCB | Beyond tourism: a case study

BIDDING PROCESS LEAD SOURCING Who sources leads?

LEAD QUALIFICATION PROCESS

• NCB.

• Does the lead meet the size targets?

•C ity/ provincial convention bureaus.

• What sector does the lead fall under?

•B usiness events products and services.

• Does the lead require bid assistance?

•R epresentative agents for SA business events products and services.

• What are the hosting requirements for the bid/ proposal? • What insights and intelligence is available on the bid/ proposal?

LEAD SUBMISSION PROCESS • Lead ‘finder‘ complete bid/ proposal fact sheet. • Submit completed fact sheet to NCB/ CB. • NCB create a CRM account for the lead. • NCB submit the account including any insights and intelligence for the city or provincial convention bureaus.

EVALUATION PROCESS • NCM review and assess the submission. • NCB prepare and submit a WMS submission for approval. • NCB produces a support letter for the bid/proposal. • NCB liaise with the city/ provincial convention bureau regarding the production of the bid/ proposal based on the hosting requirements.

BID SUBMISSION PROCESS • City/ provincial convention bureau submit the bid/ proposal to the client/ association. • NCB liaise with the city/ provincial convention bureau regarding any followup requirements after the bid/ proposal submission process.

BIDDING SERVICES

Delegate boosting The convention bureau assists with providing input into the development of a delegate boosting plan for the conference with the aim of increasing delegate numbers. This plan will be codeveloped between the association and the convention bureau. Part of the bureau’s contribution towards the delegate boosting plan will include destination marketing collateral including maps, postcards or other customised collateral.

On-site event services During the actual conference, the NCB can assist your association with on site services i.e. airport activations, welcome function entertainment, info booth, welcome letters, speakers gifts etc.

20 Business Events Africa July 2018

www.businesseventsafrica.com

DESTINATION | DRAKENSBERG

aha Alpine Heath Resort takes conferencing to new heights A fun-filled mountain escape awaits conference groups at aha Alpine Heath Resort nestled along the unsurpassed scenery along the Drakensberg Mountain range in the Ukhahlamba district of KwaZulu-Natal. It’s situated midway between Durban and Johannesburg and a mere 45 km from Bergville in KwaZulu-Natal. ha Alpine Heath Resort holds prestige as one of South Africa’s premier conference venues, and won the 2016 Lilizela Tourism Service Excellence Awards for hotels in the category of four-star self-catering exclusive. In an effort to ensure guests receive the best possible quality in both service and experience, plans for a full refurbishment of the food and beverage and conference outlets is currently underway. The scope of the refurbishment will include a facelift of all food and beverage outlets including the on-site tavern, cinema, entertainment areas, coffee shop and main restaurant. Most importantly will be the refurbishment of all the conference rooms, allowing for a state-of-the-art audio and visual experience and quality upgraded conference venues for every event from business training needs to elegant gala evenings. Apart from the R17 million spent on the recent and extensive soft refurbishment of the 100 luxury self-catering chalet interiors at Alpine Heath Resort, a further R4 million is dedicated to the refurbishment of the business areas. aha Alpine Heath Resort offers exceptional conferencing facilities with 11 venues to select from with the largest venue, accommodating 300 delegates in cinema style seating and each fully equipped with state-of-the-art equipment available for hire. The four-star resort offers superb north-facing self-catering chalets that consist of 100 three bedroom self-catering chalets. These have one main bedroom with an en suite bathroom and two twin bedrooms with a shared bathroom, as well as one chalet that is specially modified for physically impaired guests. Each self-catering chalet can accommodate a maximum of six people and has its own private patio. All chalets are equipped with a fireplace, a cosy lounge, patio, a self-catering kitchen, satellite TV, telephone, dining areas and good cellular reception. Although the resort is self-catering, it offers a number of great dining options as well with on-site eateries. The restaurant offers a buffet breakfast and buffet or a la carte dinner. The Tavern Bar offers a snack and platter menu which is available all day, and the coffee shop serves a selection of cappuccinos, espressos or lattes along with an all-day a la carte menu and the pizzas from the wood fired Pizza Inferno. With bountiful team-building activities in store for groups, there’s never a dull moment. The hiking trails have been described as some of the most remarkable in South Africa. Enjoy horsebackriding as the resort’s surroundings offers spectacular scenery. www.businesseventsafrica.com

A game of volleyball, putt-putt, tennis or squash will ensure an energetic day for the entire family, or perhaps play a challenging game of outdoor chess or relax by lounging around the pool. This award-winning resort is sure to leave conference groups with memories to last a lifetime.

ALPINE HEATH RESORT

Your ultimate family resort, wedding venue and conference destination. For bookings contact: 087 075 0864 hotel@alpineheath.co.za www.aha.co.za/alpine-heath-resort

Business Events Africa July 2018 21

REPORT BACK | EGF Congress 2018

Highlights from the

Event Greening Forum’s 2018 Conference & Master Class By Pippa Naudé, Event Greening Forum

The Event Greening Forum (EGF) is a non-profit organisation that promotes sustainable event practices. Its annual Master Class and Conference are critical to this goal, as they are an opportunity to educate, inspire and share resources with the broader events industry. Here are some of the highlights from this year’s events, which took place from 13-14 June 2018 at the forum | white light.

Councillor Tshepiso Solly Msimanga’s support The EGF was honoured to have Cllr Tshepiso Solly Msimanga, executive mayor of the City of Tshwane, give the opening address at the conference. Cllr Msimanga is a patron of the African Capital Cities Sustainability Forum and a regional executive committee member for the ICLEI Africa Committee. It’s under his leadership that the City of Tshwane has become a pioneer of green urban development. This year the conference theme was “future-proofing your business”, so it was fitting to have Cllr Msimanga, a visionary who understands and supports the necessity of sustainable development, address the delegates.

Sustainability: whose responsibility is it really? The EGF Conference included a standing debate, answering the question: whose responsibility is event greening? It was 22 Business Events Africa July 2018

encouraging that all the delegates agreed everyone has a critical role in creating sustainable events, from the venue to the organiser and the client. The facilitator, Rudi van der Vyver, chief executive officer of SAACI then steered the discussion towards exploring how businesses can embrace sustainability, with the following advice being shared by the panelists: • Greg McManus, chairperson of the Event Greening Forum: “Be proactive rather than reactive. A good place to start is by changing your company culture, so that sustainability is something that is always considered and runs through all decisions and activities from the start.” • Leatitia van Straten, marketing director at Specialised Exhibitions Montgomery: “I agree it needs to be part of the company culture, and would add that it’s important to nurture this culture by educating your staff about

event greening (why it’s important, how they can do it), and giving them incentives to embrace this culture (such as rewarding them when they do).”

Connecting green suppliers and organisers Brad Montgomery from Ultimate Data Sciences gave an overview of the Supplier Database he designed on the behalf of the Event Greening Forum. It’s an online directory for event planners who are looking for green venues, products or services for their next event. It’s free to use and free to list on (with premium paid for packages available too), so please take a look and see how it could be of benefit to you: www.greendatabase.co.za

Never let a crisis go to waste Judy Lain, chief marketing officer for Tourism at Wesgro, was part of the Water Comms Team that managed the www.businesseventsafrica.com

Report back | EGF Congress 2018

WALKING THE TALK The EGF team implemented a number of event greening practices at the Master Class and Conference. • There were no bags or notepads for delegates. Only eco-friendly pencils were offered to those who wanted them. • All delegates were given gift vouchers which they could spend on beautiful handcrafted items from African Mamas Crafts, a local company that works with rural based co-operative groups to source their goods and collaborate with them to help them develop their products. • Jugs of water and bowls of fresh fruit were placed on the tables. This avoided the waste produced from bottled water and individually wrapped sweets.

communication for the tourism industry during the height of the Cape Town crisis. She reports that the news of our possible predicament Day Zero went global within 24 hours, with news networks and social media showing pictures of empty dams and people standing in queues for water. The impact on business across various sectors was immediately felt. Her team managed to turn the messaging around, from a story of an impending disaster to “we’re still open for business” with guidance on how to use water responsibly. She says the lessons they learnt from developing their communication campaign are: • Act fast; • Get the facts; and • Repeat your message. Ongoing communication has resulted in Capetonians reducing their water consumption by almost 60 per cent, from 209 litres per person to 87 litres per person. This shows that the right message at the right time can be hugely powerful in inspiring positive action and results.

www.businesseventsafrica.com

Reasons to embrace sustainability Deon Robbertze is a marketing and sustainability guru who co-founded The Change Agent Collective, a specialist sustainability and behaviour change communications agency. He ran the EGF Master Class, a half-day workshop which explored how to activate change in human behaviour to promote sustainable outcomes in your business. Part of this included answering the question: Why does sustainability have to be at the core of your businesses purpose? Aside from the simple fact that we need to care for our planet (as there is no ‘planet b’), Deon drew attention to some compelling stats: • 88 per cent of customers want to buy products that have environmental or social benefits. • 90 per cent of global consumers will switch brands to support one that is operating responsibly. • 51 per cent of millennials will pay more for a greener product.

• All catering was served with reusable crockery and cutlery. The only exception was the Master Class lunch which had biodegradable wooden cutlery. The conference lunch was also served with linen napkins. • The menu had an emphasis on healthy, nutritious food. A lot of fresh, seasonal and organic produce was sourced from the forum | white light’s onsite vegetable garden. Anything that was not sourced onsite was from within a 50 km radius of the venue. • The venue had large windows, so that natural lighting could be used for both events. • The conference lanyards were returned at the end of the event, so they can be re-used at future events. • A suitable carbon offset project is being identified to do a partial offset of the event’s carbon footprint.

Want to know more? If you would like to learn more about event greening, visit www.eventgreening.co.za where you can browse the free resources, sign up to the monthly newsletter, or contact them directly with any queries.

Business Events Africa July 2018 23

WINE CONFERENCING

Spier strives for conscious conferencing By hosting your event at Spier, you’ll be helping to uplift communities, support local businesses, contribute to staff wellness and benefit our environment – all the while treating your delegates to a great experience.

he historic Spier Hotel and Wine Farm in Stellenbosch is constantly striving to find innovative ways for its business to have a positive social and environmental impact – and this very much embodies its approach to events, which it calls ‘conscious conferencing’.

Conference venues Just 40 minutes from Cape Town, and 20 minutes from the airport, Spier offers 12 different meeting venues that can host large and small conferences, as well as business meetings, workshops, seminars and exhibitions. The venues include a 430-seater auditorium, three meeting rooms in the 1822 historic Manor House (which has an oak-shaded courtyard adjacent to it) as well all as three river- and mountain-facing conference rooms which can be used separately or combined to seat 250 delegates. In addition to Spier’s Eight restaurant, which can be booked for private use, there are a variety of picnic spots and outdoor spaces for cocktails or dining. Comfortable, country-style accommodation is available for delegates in the four-star, 153-room Spier Hotel.

On the plate Spier serves wholesome and delicious food, fresh from the farm, that pairs perfectly with its award-winning wines. Underscoring this is the belief that the natural flavour of food should speak for itself, so expect a conferencing menu that is seasonal, uncomplicated and creative. Beef and pork come from grass-fed animals reared on Spier’s pastures, along with delicious eggs laid by happy hens that scratch around freely in the fields. The animals are reared without the use of antibiotics or hormones. As 24 Business Events Africa July 2018

a participant South African Sustainable Seafood Initiative (SASSI), Spier also promotes sustainable seafood choices. During sessions, healthy snacks of dried fruit and nuts are available for delegates, while at breaks there is local seasonal fruit juice, organic rooibos tea and Fair Trade filter coffee, as well as freshly-baked cookies from the Khayelitsha Cookie Company. Organic and Fair Trade wine is available on request for post-session catch-ups.

Ever greener While Spier has long offered sustainablyminded conferencing solutions, it is setting the bar even higher following a R1m refurbishment of its facilities. The upgrade includes the installation of temperature-regulating glass sliding doors at the centre’s entrance and soundproof double doors for its Tamboers Lounge, as well as water-saving motion-sensor taps and waterless urinals – adding to the farm’s already 400 water-saving devices. A concerted effort to conserve water has resulted in major savings. Spier also recycles more than 97 per cent of solid waste and 100 per cent organic waste and black and grey water (the treated water irrigates the garden and grounds). Delegates are kept refreshed with filtered tap water and the Water From Air™ machines harness the atmosphere’s

humidity – served in recyclable glass bottles. Pens and notepads are made from 100 per cent recycled paper, with leftover stationery going to deserving schoolchildren in nearby communities. As part of Spier’s commitment to a selfsufficient and sustainable future, a solar power system was installed in August 2017 on the Spier Conference Centre roof. The system generates electricity from the sun and offsets approximately 40 per cent of the conference centre's annual power usage. When electricity demand in the Centre is low and generation is high, the excess power will be used by other buildings on the estate. Not only is solar generated power less expensive than energy from the grid, it also substantially reduces Spier’s carbon footprint. The solar energy generated by Spier in one year is 50.8 metric tonnes of CO2 savings; this is the equivalent of 24.58 tonnes of coal that doesn’t need be burnt in a coal-fired power station. Spier supports a number of youth employment initiatives and is a partner of the Tree-preneurs project which encourages members of impoverished communities to grow indigenous trees in exchange for essential goods.

Get involved Want to offer your delegates memorable activities? Spier offers tours of its Treepreneurs nursery, its ecofriendly wastewater treatment plant and the worm farm and compost site where organic waste from Spier’s kitchens is transformed into nutrient-rich fertiliser. Or you can invite your delegates to collect eggs from free-roaming chickens and learn, in the Werf Food Garden, how to prepare soil for planting and how to grow vegetables – before picking a few for lunch. www.businesseventsafrica.com

LET YOUR NEXT CONFERENCE BE A LITTLE MORE FREE RANGE. Arrange your next conference in the Cape winelands on Spier farm, just 20 minutes from Cape Town International Airport. Discover ways of achieving a conference beyond the ordinary, using historic venues, unusual farm settings, good farm food and exceptional wines, to make it memorable and professional. Spier has an environmental consciousness that runs through every aspect of our business. Making your conference good in every way. EMAIL conference@spier.co.za +27 21 809 1100 ext 2 CONFERENCING WITH CONSCIOUSNESS. www.spier.co.za

CTICC ANNIVERSARY

CTICC

celebrates its

15 anniversary th

Cape Town has been continuously ranked the number one destination for international conferences in Africa in recent years, and this success did not come overnight. It is the culmination of 15 years of consistent hard work, progressive thinking and innovation to make sure that the world’s greatest events and minds choose Cape Town as the place where they share and exchange knowledge.

ape Town has been continuously ranked the number one destination for international conferences in Africa in recent years, and this success did not come overnight. It is the culmination of 15 years of consistent hard work, progressive thinking and innovation to make sure that the world’s greatest events and minds choose Cape Town as the place where they share and exchange knowledge. “The success of the CTICC comes on the back of constant efforts to make progress possible. This indeed mirrors the City’s efforts to let the world know that we are open for business as a forward looking, globally competitive business destination,” said Patricia de Lille, executive mayor of the City of Cape Town. The executive mayor added: “There is no doubt that the CTICC has made a major contribution to this impressive ranking. Each year the CTICC contributes billions of rands to the national GDP, but more importantly it contributes to poverty alleviation by providing much needed jobs. It is for this reason the City, as the majority shareholder, invested R550 million into the construction of CTICC 2 as a sign of our confidence in the CTICC’s future.” Before the opening of the CTICC, 26 Business Events Africa July 2018

there was no dedicated international convention centre that could play host to international large scale gatherings including international academic, scientific and business conventions that could bring visitors, knowledge and investment into Cape Town. The CTICC has played a major role in job creation, boosting the economy and business tourism, knowledge sharing, and has made a direct impact on the meetings, incentives, conferences and exhibitions sectors through the events that it has hosted. “The CTICC has established itself as a leader in its field not only in Cape Town and South Africa but in Africa and indeed the world. The contribution that the centre has made to the local and national economies, coupled with the number of direct and indirect employment opportunities that have been created since our opening have had a positive impact on our city and country,” said Julie-May Ellingson, chief executive officer at the CTICC. “The centre has been a key driver of the region’s knowledge economy and provides the perfect platform for investment and shared ideas. Over the last 15 years, the CTICC has remained committed not only to maintaining

and increasing our economic footprint but we also remain steadfast in our commitment to develop our staff as leaders in their fields through our training and development programmes, assisting local community organisations to which we pledge long-term support, and continuously introducing creative and innovating initiatives to decrease our carbon footprint,” Ms Ellingson said. “The strategic approach that we have taken as a company shows in our results, and in the most recent opening of our new building, CTICC 2. We are positive that the new edition to Cape Town’s Foreshore can only bolster the economy, create more jobs and bring in even higher numbers of business tourists,” Ms Ellingson added. The CTICC continues to build on its foundation, and with the opening of CTICC 2, the centre is looking forward to enhancing the city’s economy, as it is now able to host concurrent events across the two buildings. “Congratulations to the CTICC on their 15th anniversary. The CTICC has played an important role in developing the tourism and events economy of Cape Town and the Western Cape since its inception, and has been responsible for the creation of thousands of jobs. “With the addition of CTICC 2, we expect to see this economic impact www.businesseventsafrica.com

CTICC ANNIVERSARY

On its 15th birthday, the CTICC reflected on its success and contribution to the industry with some facts. In the last 15 years, the CTICC has: 1. Hosted almost 7 000 events. 2. C ontributed over R36 billion to the South Africa GDP. 3. C ontributed more than R32 billion to the Western Cape GGP. 4. C reated 107 293 direct and indirect jobs. 5. W elcomed an estimated eight million people through its doors. 6. B een profitable and self-sustaining. 7. P rovided local community partners with venue sponsorship worth R5 million. 8. T rained permanent and temporary staff to the value of over R10 000 000. 9. A chieved an average BBBEE spend of R2.4 billion. magnified in years to come,” said Alan Winde, Western Cape Provincial Minister of Economic Development.

Looking forward, the CTICC has secured some notable international events: 1. The World Congress of Internal Medicine 2018, which takes place in October and which will bring 6 000 delegates to the centre. 2. The 18th International Congress of Endocrinology, which happens in December 2018 and will see 5 500 delegates attending the event. 3. The World Ophthalmology Congress takes place in June 2020 and will see 15 000 experts descend on the CTICC. 4. The International Congress of Human Genetics will be hosted in May 2021 and will host 7 000 delegates. 5. The 18th International Congress on Immunology, which takes place in August 2022 and will host 6 000 visitors. CTICC Board of Directors chairperson, Hlompho Ntoi, commended the CTICC on its contribution and its reputation for service excellence. “This year we celebrate the 15th year of the CTICC’s existence. At its founding, the centre was intended to cement the reputation of Cape Town as www.businesseventsafrica.com

the continent’s leading business tourism destination. The CTICC has achieved this goal and surpassed many of its stakeholders’ expectations at the time of its establishment. The centre has since its opening made significant financial and economic development contributions to Cape Town, the Western Cape and the country as a whole,” Mr Ntoi said. “On behalf of the board, I would like to express how privileged we are to be entrusted with the guardianship of this national treasure, and we look forward to the CTICC having a further positive impact in the future due to the new capacity that has been brought on board by the recently-opened CTICC 2. This expanded capacity offers the opportunity for the centre to grow, primarily through allowing clients to host larger events and the ability for the centre to host multiple events simultaneously. “I also commend Julie-May Ellingson and her team on their exemplary management of the facility and their oversight of the recent expansion. The team and its calibre puts the CTICC in a strong position to capitalise on the growth opportunities made possible by the expansion,” he said.

CTICC 2 – the next phase The second phase of CTICC 2 is currently underway. This will include the construction of a sky bridge connecting

10. Procured from small, medium and micro-sized enterprises to the amount of R994 million. 11. Achieved a total number of over 16 million visitor days. 12. To date hosted 557 international events. 13. Played host to the 2010 FIFA World Cup final draw. 14. Hosted the largest number of delegates – 12 300 delegates during the 19th World Diabetes Congress. 15. Won the bid to host its biggest international conference, the World Ophthalmology Conference in 2020 with 15 000 delegates expected to attend. CTICC 1 and CTICC 2. The addition of the sky bridge between CTICC 1 and CTICC 2 will enhance the flow of foot traffic and allow the centre to run events seamlessly across the two buildings. “The CTICC is moving into a new and exciting phase of its development. With the opening of CTICC 2, we can only contribute positively to the city, country and continent,” Ms Ellingson concluded. Contact: Tel: +27 (0)21 410 5000 Fax: +27 (0)21 410 5001 Email: info@cticc.co.za www.cticc.co.za Business Events Africa July 2018 27

YEAR-END EVENTS

Host your year-end function

at the JEC

We’ve entered the latter part of 2018, which makes it the perfect time to book your year-end function at the Johannesburg Expo Centre (JEC).

e take great pride in the versatility of the JEC,” said chief executive, Craig Newman. “We can handle a large-scale event like Ultra South Africa with thousands of visitors, but we can also provide the perfect backdrop for an intimate year-end function.” One of the largest multi-purpose exhibition centres in Africa, the JEC has over 50 000 m2 of covered space, an additional 100 000 m2 of outdoor

28 Business Events Africa July 2018

space and service capabilities that ensure the success of every client function. “We can take on an event of any magnitude and make it unique and seamless,” Mr Newman said. If your company is on the lookout for an accomplished venue for your year-end function, the JEC has a variety of potential function rooms with all infrastructural requirements provided. Whether it’s banking facilities, clean ablution facilities, telecommunication services, or ample and secure parking – the JEC has it all.

“We also have five-star catering facilities in-house and all meals prepared are of the highest standard,” Mr Newman explained. “So all you have to do is let us know how many people are attending and we take care of the rest.” Whether you expect 150 or 5 000 people for your year-end function, the JEC has the space and the capacity. “To meet the requirements of each client, we have terraces that are used to house delivery vehicles, a long list of trusted events service providers, experienced and proficient event management staff, and 24hour security,” Mr Newman said. With the capacity to seat up to 200 people, the clubhouse provides the perfect setting for corporate dinners, intimate events, and cocktail functions. Smaller upmarket conference facilities include the Black Eagle and Bateleur Conference Centres, which provide up to 4 000 m2 of space for important business meetings, while individual gates and entrances for each hall provide ease of access for event build-up and break-down. Extensive and dynamic facilities, coupled with flexibility and first-class service ensure that the JEC sustains its position as the venue of choice in Africa year on year. Join their impressive portfolio of satisfied clients, and enjoy the professionalism and competency of this world-class venue by booking your year-end function today. www.businesseventsafrica.com

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COMPANY HIGHLIGHT | FOLIO ONLINE & FOLIO TRANSLATION CONSULTANTS

Meet the Folio team Founded by Philip Zietsman in 1988, the Folio Group has grown from a tiny startup into the major-league language service provider that it is today. This is largely driven by its reputation for reliability, technical expertise, fast turnaround and meticulous accuracy. Folio is recognised around the world for its expertise in sourcing and providing African languages and all major Asian and Eastern European languages.

Philip Zietsman

Managing director Age: The unsexy side of 60.

What is your passion? Music is the most essential thing in my life, therefore it can be viewed as my passion. Words and reading occupy the second position. Fine food and drink and being in the company of my friends. How long have you been in the sector? Since 1985 as a freelancer, long before I established Folio. What is your favourite part of working for Folio? Languages. I love working with people who love working with languages. No two days are the same.

Johan Botha Director Age: 38

What is your passion? My family (wife, two-year-old son and ginger cat). Music of every kind imaginable. I can talk to people about music for hours on end. I’ve been a vinyl junkie since birth. Listening to jazz, for example, on a good turntable is the only way to go. How long have you been in the sector? 13 years. Why Folio? Folio gave me the first real taste of the non-academic part of the sector and has since given me the freedom to explore, grow, and think in ways I never thought were even possible. I found it extremely rewarding to contribute in helping the company compete with the best in the world. What is your favourite part of working for Folio? Chilling out with a glass of wine with my colleagues after work!

30 Business Events Africa July 2018

Henk Hagen

Manager Age: 35

What is your passion? Nature, the outdoors and drinking wine! How long have you been in the sector? 11 years, 5 months and 1 day. Why Folio? When I started working, I knew very little about the sector and it was just by chance that I ended up at Folio. Looking back, that’s the best thing that could have happened. Folio is one of the biggest and oldest translation agencies in Africa. They are continually at the forefront of development in the industry. It remains a challenging and interesting place to work at. What is your favourite part of working for Folio? Getting to work with people from all over the world, but specifically throughout Africa. The knowledge gained about countries, cultures and languages through these work interactions is one of my highlights.

Caro van Aardt

Project manager Age: 28

What is your passion? LGBTQ+ (gay community) issues, women’s rights, animal protection and urging people to be true to themselves and be kind to others. How long have you been in the sector? I’ve been interpreting since 2013, but been in the translation company industry since 2015. Why Folio? Folio believes in the positive change that can be brought about by communicating to a person in their own language, and I believe this too. What is your favourite part of working for Folio? The Folio team is such an incredible group of people, with a bunch of different personalities working hard, and having fun together. Plus, the wine we have together each Friday afternoon.

www.businesseventsafrica.com

COMPANY HIGHLIGHT | FOLIO ONLINE & FOLIO TRANSLATION CONSULTANTS

Herman Botha

Project manager Age: 35

What is your passion? Music, travelling, scuba diving, reading (history, classics, crime fiction). How long have you been in the sector? Five years. Why Folio? The endless variety of texts, subjects and languages we work with. What is your favourite part of working for Folio? Great colleagues and Wine Fridays.

Simon Hill

Senior manager Age: 35 What is your passion? My family How long have you been in the sector? 12 years. Why Folio? Because you get to work for a leader in the African translation industry. What is your favourite part of working for Folio? Realising how sane I am compared to my colleagues!

Monica Trickett

Alyssa Eksteen

Project manager Age: 23

What is your passion? I am passionate about my faith, family and friends (in that specific order). Other passions include photography, reading, tackling DIY projects, listening to the soundtracks of my favourite movies, watching cricket, playing soccer and thrifting for hidden treasures at second-hand stores. How long have you been in the sector? A year and a half in the sector, 10 months at the Folio Group. Why Folio? Folio is one of the best language service providers in Africa, so working for them is not only a privilege but also an honour (it sounds very formal but itâ&#x20AC;&#x2122;s the truth).

Accounts manager Age: You never ask a woman her age. What is your passion? First and foremost, my family, thereafter it is very varied but travelling, animals and nature are but a few on my priority list. How long have you been in the sector? 18 years. Why Folio? Who would not be proud to be part of small beginnings that has grown to the 2nd largest language services company in Africa? What is your favourite part of working for Folio? Being able to share in the pride, joy, fun and professional work my fellow colleagues send to all four corners of the world.

What is your favourite part of working for Folio? The office banter which is unavoidable in an open plan office and getting paid to do what I love (translating).

Janet Pillay

Bookkeeper Age: Not necessary. What is your passion: Enjoying life. How long have you been in the sector? Four years. Why Folio: Folio is a company that is known around the world. Being associated with major companies and associations gives us credibility and recognition. I love working for a caring and financially stable company. Folio supports a number of organisations and has adopted 3 elephants. Folioâ&#x20AC;&#x2122;s client base is continuously growing locally and internationally due to the excellent service that is provided. At Folio you will find dedicated staff. What is your favourite part of working for Folio? Being part of a company that makes a difference in the world of languages. www.businesseventsafrica.com

Business Events Africa July 2018 31

COMPANY HIGHLIGHT | FLOCK

Helping you create meaningful connections at your event Event organisers: this one’s for you. With Flock Platform you can custom-design powerful branded event websites, mobile apps and e-mails, without using a single line of code.

hat do Facebook, Redbull and MTN have in common? Or Sage, Oracle and Africa’s Travel Indaba?

Not only are they leading global brands, but they focus on creating meaningful connections at their events and conferences with the help of a South African built event management platform that allows the event organiser to manage the entire process pre-event, during event and post-event. It’s called Flock Platform, and it gives event organisers all the tools they need to manage communication, attendee registration, engagement and accurate reporting, all online. Without a single line of code, event organisers can design custom branded event websites, apps and emails that look amazing on every device … no developer resources required. There are two distinct, but inseparable, elements to Flock. Firstly, the event website which provides a simple and easyto-use interface, allows the event manager to build his or her own custom-branded, responsive event website with all the event info attendees need and allows for delegate 32 Business Events Africa July 2018

registration. Second, a custom-branded mobile application which allows attendees access to a wide range of features and event content before, during and after the event. The platform’s powerful analytics software produces numerous reports enabling organisers to provide meaningful feedback to sponsors or event owners, and to improve on the experience for repeat events. Flock – an idea sparked in 2013 by founder Mike Lysko’s passion for technology and events – is found today in over 25 countries working for many top Fortune 500 companies and even more leading African and global brands. “’Creating meaningful connections’ is the benchmark for any conference; that is why we’ve made it the guiding philosophy of our business. Everything we do is designed around making human connections easier, better and stronger. The success of the Flock platform is measured against this,” explains Lysko. Tel: +27 10 035 1270 mike@flockplatform.com | www.flockplatform.com @FlockPlatform

www.businesseventsafrica.com

COMPANY HIGHLIGHT | FLOCK

Client feedback “We’ve had great feedback from the delegates that used the app, it definitely encouraged productivity amongst buyers and exhibitors and the up-to-date information communicated proved popular and certainly a brilliant tool for our delegates.” – Amanda Kotze-Nhlapo, SA Tourism.

“Huge thanks to Flock for their great service and development of the app that we’ve done for a Facebook event.” – Aslihan Ulutas, Facebook

“I selected Flock for 18 events across Europe, Middle East and Africa. It offered a great user experience for our guests and helped to increase interaction. Great support from the team!” – Luigi Cochetti, Oracle

“Our visitors love it and it gives exhibitors another valuable marketing platform and sponsorship opportunity.” – Pauline Silva, Hobby-X

“A big thank you to Flock for putting together an amazing app for the MTN App of The Year Awards. It was a hit with the attendees. Look forward to working with you in the future.” – Lee Holmes, Creative Space Media

“A big thank you to Flock for the great service and support throughout the event we managed for PSG. Nothing was too much of an ask and the results showed – it was a great success!” – Tammy Hetherington, Thundermark

An easy-to-use event management platform for business events & conferences

How it works

Provide a custom branded app to your delegates that has all the event info at their fingertips, keeps them up-to-date with communication and promotes networking.

www.businesseventsafrica.com

Create a custom branded landing page in minutes that displays all the event info your attendees need and allows them to RSVP.

The guest management feature allows for custom branded emailers (Save the Dates, Invites, Aide Memoirs) to be sent to attendees and handle onsite check-ins.

Promote engagement amongst your attendees with interactive features like Live Polling, Surveys and Questions and Answers.

Get all the pre and post event reports you need, RSVP Lists, App Stats and Survey results. All this info helps to understand the trends and plan better for your next event.

Business Events Africa July 2018 33

COMPANY HIGHLIGHT | INSPIRE FURNITURE

GET INSPIRED Inspire Furniture supplies trending furniture to South Africa’s leading events including exhibitions, conferences, music concerts, galas, festivals, weddings, fashion shows, high profile sporting and corporate hospitality events. We also cater to the private sector with a wide range of hire furniture for birthday parties, family gatherings and intimate events at the home. Collectively, the owners, management and founders hold over 100

years of eventing experience. With the guidance of its business partners, the business has, in a short period of time, evolved into a market leader within the exhibition, conference and events industries.

TIMELINE 2014

Inspire Furniture first opened its doors in 2014 with a range of innovative blow up loungers. After just three months, the business moved into its first warehouse.

2015

In April 2015 Inspire unveiled its Cape Town operations, later moving the Johannesburg business into its current warehouse in Wynberg.

2018

Today Inspire employs 135 staff across its Johannesburg and Cape Town offices and is now a leading furniture rental company in South Africa, maintaining an impressive and ever-expanding client list.

HOT & TRENDING According to market-leading furniture hire company Inspire Furniture, clean, contemporary looks dominate event furniture style trends at the moment. Clients are looking for anything custom that truly sets their events apart from the others. As a result, Inspire has invested substantially in new ranges and imports to ensure that at any given time, clients can choose from a wide variety of styles, designs and price categories. Here are some of the hot and trending furniture ranges at Inspire: 34 Business Events Africa July 2018

www.businesseventsafrica.com

COMPANY HIGHLIGHT | INSPIRE FURNITURE COMPETITION

R10 000

Pastels

Predicted to be a hot furniture hire voucher redeemable in Johannesburg trend for 2018 are or Cape Town. an array of pastel Question: What is your favourite shades in powder pink, cool mint, lemon, picture on our website? chiffon and baby blue flooding into the Email your answer to charlene@ event space. Soft, sophisticated and bizpr.co.za by 20 August 2018 regal, pastels are going to be a massive T&C’s apply. Valid until August 2018 focus on event furniture ranges including couches, single seaters, ottomans, cushions, vases and thick plush carpeting, all in pretty pastels.

Metallics This year metallic is really in. Any furniture finishes including rose gold, silvers, white gold, gold and copper are a sure win. Adding a touch of sophistication to any event, furniture with metallic finishes are highly sought after. Just have a look at the iridescent Chesterfield, bronze ottoman, Madison couch and wavy ottoman to get the vibe!

Geometric shapes Angles, bold straight lines and sharp corners will be featured heavily in event furniture throughout 2018. Abstract design will replace symmetry and we’ll be seeing an influx of sharpened, streamlined shapes in raw and rustic materials. Our Diamond coffee table, marble nested side tables, square crosslegged coffee table, triangle arm chair, and silver café chair are all on point with the geometric trend.

Grey matter Grey is the new foundation colour for soft seating. It’s fresh, sophisticated and versatile enough to pair with just about any other colour. Grey furniture is stunning when combined with neutral woods, rose tones, black, white and deep green or magenta. Now that’s grey that matters!

White and boho Also trending is clean, modern white furniture, tables, chairs and décor. Just look at the sought after Just White parties! Add a layer to this look with colour accents, vibrant carpets, pillows and bright ottomans, raw wood tables and greenery to give a Bohemian vibe.

NEW AT INSPIRE We work really hard to continually bring to market new collections that reflect both classic and contemporary trends, together with versatility across our entire range. We are exceptionally proud of our ranges and hope our 2018 arrivals offer you a greater choice, excite you and help you create events that are stylish, gorgeous and unforgettable.

Retro is on the go! It’s boho, it’s glamorous, it’s just plain groovy and a lot more will be coming your way! We’re seeing so much 1970s inspired furniture making a big comeback. Design elements of the 70s were bold, simple and globally-inspired. From lush velvet finishes to bold colours, simple, clean lines and plush textiles, cane and we, our collection of retro pieces include the simplistic Eames range, our single loungers the Sexton, Poet and Dorchester, the Malawian, Shell chair, Egg chair as well the Sexton, Phoebe and Sophia couches.

In the mood for wood Another material coming back after a good few years in the shadows is light coloured wood, as showcased in our pallet furniture. This trendy new furniture style is a popular choice for both our corporate and private clients, giving events a rustic, casual feel which is certainly ‘on trend’.

INSPIRE FURNITURE www.inspirefurniture.co.za | info@inspirefurniture.co.za JOHANNESBURG Tel: 087 470 0670 CAPE TOWN Tel: 087 470 0670

www.businesseventsafrica.com

Business Events Africa July 2018 35

INCENTIVE IDEA

Are you an event professional?

Grand safari greetings to you! Hayward Safaris extends a personal invitation to attend a site visit at our Safari Headquarters situated in the Big 5 Dinokeng region, just north of Pretoria in Gauteng, South Africa.

ffering authentic five-star Out of Africa safaris set up in bespoke camps within Big 5 territory, we cater to private, corporate and business events groups between 40 and 200 guests, accommodated in Presidential and Hemingway-styled luxury ensuite tented accommodation. With world-class cuisine and silver and butler services at hand, entertain and amaze your guests with (optional) sundowner safaris, safari luncheons by the waterhole and star-studded evenings that encompass multi-course taste sensations and themed trader interaction experiences. During the day, guests enjoy guided walking and horseback safaris, hot air ballooning, clay pigeon shooting, photographic and art workshops and cultural and crafting activities. Hayward’s offers big group meetings, incentives, conference and event opportunities in authentic fivestar safari style and comfort, just one hour’s drive from Sandton or OR Tambo International Airport in Johannesburg; with direct flights to Cape Town from Pretoria’s Wonderboom Airport just 40 kilometres away. Each #GrandSafari event is exclusive to the group and tailored exactly according to each client’s own preferences. Book a three-day Gentlemen’s Safari or add us to your global event itinerary for your exco team! With an unparalleled and consistent 9.8 out of 10 guest satisfaction feedback points, you’re assured of a Big 5 authentic safari experience that delivers on service and style every time!

AWARDS inner: Voted W ‘World’s Best’ by the World Travel Awards 2017. inner: Voted W Top 5-Star Lodge by the Sanlam Top Destinations Awards 2017. inner: Voted Best Mobile Safari by W the Safari Awards for 2016 & 2017.

36 Business Events Africa July 2018

www.haywardsafaris.com www.businesseventsafrica.com

VENUE NEWS

Avianto expands its conference rooms Avianto, in Muldersdrift, is a well-established, highly regarded events destination that has become one of Johannesburg’s conference, teambuilding and function venues of choice.

vianto offers a variety of venue options for conferencing, workshops to product launches, gala dinners and events, and can accommodate up to 250 delegates. Avianto provides a relaxed environment with expert assistance, creating a meeting place that inspires constructive thought, camaraderie and positive action. Facilitators constantly remark on how effective their training sessions are at Avianto. The Fireside Room at Avianto was recently revamped, making it more contemporary with the addition of new chandeliers, lighter coloured walls and other aesthetic changes. The venue can now be divided in two smaller conference facilities, with soundproof sliding partitioning. This allows for one big area to easily be divided in two smaller venues with its own entrance and tea break area.

www.businesseventsafrica.com

The Fireside Room can accommodate 30 to 120 delegates, depending on whether the client chooses to use the entire room or divide it into two separate areas. The Willow Room, a smaller area, seats 30 delegates in a schoolroom setup. The Fireside Room also boasts a brand new look with a crackling fireplace. This makes it the perfect environment for an intimate conference or workshop setup. The room opens up onto the Fireside Terrace, overlooking the dam with willow trees and beautiful gardens. With this addition, it brings the number of conference and functions venues up to 13. Avianto enjoys easy access to the N14, and is close to Cradlestone Mall, Silverstar Casino and Lanseria Airport. Positioned within the beautiful Cradle of Humankind, popular with cyclists, tourist and nature lovers alike, the area offers various attractions.

Business Events Africa July 2018 37

VENUE NEWS

Aurelia’s: Taking African cuisine to a new level From the succulent stout-braised beef short rib to a truly South African take on the classic Baked Alaska (a Baked Serengeti), Aurelia’s Restaurant at Emperors Palace is set to become Johannesburg’s new hotspot for authentic, contemporary African cuisine.

ocated in the stunning five-star Peermont D’oreale Grande hotel at Emperors Palace, conveniently located next to O.R. Tambo International Airport, Aurelia’s offers a world-class fine dining experience in a warm and welcoming atmosphere. With chef Andre Bezuidenhout now at the helm as chef de cuisine, patrons can look forward to an exciting new range of inspired dishes coming out of the Aurelia’s kitchen. “The new menu takes traditional African cuisine to a new level, where we’ve built on the signature Aurelia’s dishes everyone knows and loves, to offer something more unique and exciting,” chef Andre said. “Instead of simply incorporating existing food trends from around the world, we wanted to pay tribute to African flavours and set the trends people want to see in South Africa, and the new menu achieves this.” Chef Andre, who recently joined Aurelia’s as chef de cuisine, discovered his love of food as a small boy, cooking in his father’s kitchen. Armed with a diploma at the internationally-accredited HTA School of Culinary Art, chef Andre has cut his teeth as senior sous chef at The Bull Run in Sandton, executive sous chef at The Palazzo Montecasino, executive chef at Emerald Casino, and executive chef at the Inanda Polo Club. Along with a mouth-watering stoutbraised beef short rib that falls apart at the slightest touch, expect new takes on old classics, like salt and pepper pork belly with crispy crackling cooked 38 Business Events Africa July 2018

to perfection, confit peri-peri duck and parmesan-infused samp simmered in coconut cream. For seafood lovers, the ‘Under the Ocean’ vichyssoise, served with smoked mussel tortellini, beetroot brulée, dried lemon cells, and rocket dust is a dish not to be missed. Chef Andre and his team have also added a delightfully modern twist to a range of traditional side dishes, including a confit garlic custard guaranteed to have one ordering seconds, putu pap with maas dressing, and a Zimbabweaninspired pumpkin maize puree. However, despite the modern influence evident in the new menu, Aurelia’s still offers old classics like steak Diane, using the 700g prime rib, which is flambéed at the table and served with traditional sides. Make sure you leave room for dessert, because you’re not going to want to miss

out on trying the signature Baked Serengeti, with orange marshmallow centre in place of the traditional meringue. Chef Andre’s take on classic South African desserts will also leave you salivating. Patrons can look forward to malva pudding served with Amarula ice cream, and melktert truffles with a biscuit soil base and cinnamon meringue that will satisfy any sweet tooth. For those hoping to pop in at midday for a quick bite to eat, chef Andre’s lunch menu includes a variety of simple and delicious light meals, each with Aurelia’s signature elegant twist. Enjoy a gourmet burger with a satisfying side of fries cooked to perfection and elegantly prepared for a fine dining experience. For a healthier option, try the barley falafels or one of the many fresh and inviting salad varieties on the menu. “It took us two months to develop this menu and make sure all the flavour profiles were perfect before being able to launch it to the public. The new menu is a labour of love, and a testament to the incredible things that can happen when you are passionate about creating incredible, one-of-a-kind food,” chef Andre said. Aurelia’s restaurant is one of the few fine dining locations that offers a ‘degustation’ menu – an eight-course menu in smaller portions, expertly paired with wines chosen by resident sommelier, Boitumelo Maphela, to compliment the unique flavours of each course. The degustation evening is an indulgent affair, with an amuse-bouche, small plate, entrée, pallet cleanser, large plate, dessert and after dinner tea, coffee and friandises all included in the menu, which is guaranteed to shine in any Instagram feed. www.businesseventsafrica.com

INTERNATIONAL EXHIBITIONS

ExpoGuys By Patrick Cronning, commercial director at ExpoGuys

As the old saying goes, change is the only constant. This is more true in the world of exhibition stand construction. It’s inevitable; visions change, expectations change, deadlines change – and smart exhibitors appoint contractors that are able to deal with change, quickly and efficiently.

make it easy to exhibit in Africa

xpoGuys, one of South Africa’s most dynamic exhibition stand building companies, thrives on challenges and regularly exports its experience into Africa, making exhibiting outside of the country’s borders a piece of cake. For an exhibitor, participating on a pavilion organised by a trade council like SA’s Department of Trade and Industry, the risks are lowest. The trade council takes the risk, often offering subsidies to exhibitors, and they plan the outbound mission to the last detail. But, for exhibitors wanting to go it alone, it is advised that you partner with a company that has the experience and the network to execute the job. Here are some practical time frames to consider when planning an exhibition stand north of SA’s borders:

• Design and planning: ± 2 weeks • Preparation: ± 2 weeks • Container(s) to port: ± 5 days • Container(s) stacking: ± 5 days • Sailing time: 10 – 20 days • Port delays: can be up to 3 weeks • Customs clearance: ± 5 days, provided that all paperwork is in order. Three to four months should be allocated for optimum planning when exhibiting outside of South Africa. The process can be cut short by flying material to site but, obviously, this comes at a much higher cost and should be avoided, if possible. With stock readily accessible, and the company’s considerable local and continental stand building experience, ExpoGuys is the ideal partner for companies venturing outside of South Africa to exhibit.

y r o t S n a c i

r f A r Ou

OUR EXPERIENCE AND DEDICATION IS YOUR GUARANTEE www.businesseventsafrica.com

Continued…

Business Events Africa July 2018 39

SAACI NEWS

Collaboration means growth By Rudi Van Der Vyver, chief executive officer of SAACI

We at SAACI are focused on three strategic areas to provide daily value to our members – learning, growth and collaboration. We see all three of these focus areas being strategically intertwined. Through learning and education, we can drive collaboration which leads to business growth, personal growth and industry growth.

t SAACI we believe in collaboration, and also that we need to lead by example. It is with this mindset that we create more platforms to encourage and facilitate collaboration for our members within the industry. This is evident in the SAACI networking events we host regionally throughout the year to encourage members to work closer together, share ideas and challenges and to also build and expand on the ‘safe’ supplier network within the association. Another great example of how SAACI is leading the way are the partnerships and reciprocity agreements entered into between SAACI and other industry bodies, not only locally but also into the rest of Africa with international industry associations across all sectors

within the business events industry. SAACI has taken the lead for Africa in the newly established BRICS MICE Forum, this forum is aimed specifically at collaboration between the BRICS countries and encouraging cross border business relationships within the business events industry. SAACI is also focused on increased collaboration within Africa, and especially on training and upskilling the industry. SAACI never operates in isolation, as our training providers are all partners and we collaborate to offer the best value to our members and the larger industry. Another focus is for us to encourage and drive meaningful collaboration between the private and public sectors. The main aim of these interactions is for

growth of our member’s businesses as well as the stimulation of the business events industry across Africa. We believe that partnerships are the key to success. As SAACI continues to establish more methods and platforms for mutually beneficial collaboration, we encourage all our members to be actively involved with their association and to take advantage of these platforms. We can, however, only set these initiatives in motion. Thereafter we rely on member involvement to gain the desired effects and benefits from programs and projects. In order to make the most of your membership and ensure growth for your business, don’t sit on the sidelines. Get involved, stay relevant and share in the value that true collaboration can offer.

EXSA NEWS

We do GED Global Exhibitions Day (GED) is a celebration of the exhibition industry and of everyone who works within the field of Exhibition & Events. By Gill Gibbs, executive committee member of EXSA

rom its inception in 2016, it is held on the first Wednesday in June each year, supported by 41 different associations across the globe. UFI, the Global Association of the Exhibition Industry, is the coordinator of GED. Doug Rix, EXSA chair, said: “This growing and important annual event serves to raise awareness for our industry and to illustrate the impact that we have on the economy. Each year, we brainstorm, invent new concepts and collaborate as a united EIA in order for our industry to take part in the celebration and importantly, to have fun doing it.’’ GED is a global celebration that speaks to the four GED advocacy messages: • Exhibitions are a large global industry. • Exhibitions are an effective and sustainable way of doing business. • Exhibitions can contribute to a sustainable world. • The exhibition industry offers a variety of job opportunities. The kick off of #GED18 was on 6 June – from simple yet effective email banners promoting #GED18 to that

of web banners advertising the event, industry players waved the GED flag. Companies uploaded photographs of their teams working in action, via social media platforms on this memorable day. The first ever Exhibition Games were held, the concept of which was initiated by AAXO, followed by a networking function for all at the Hard Rock Café. AAXO and EXSA partnered with sponsors TicketPro Dome and Johannesburg Expo Centre to present these first GED Expo Games during MADEX at the Sandton Convention Centre. 11 teams of four participants competed in fun and interactive challenges which included packing delegate bags, managing the delegate registration area and taking

part in a competitive exhibition industry quiz. Speed and accuracy in carrying out these tasks determined the final winners. Exposure Marketing emerged as the winners of South Africa’s first GED SA Expo Games challenge for the exhibition industry, which attracted 11 teams from leading exhibition organisers and suppliers across South Africa. In second place was DK & bluCube, while the ‘Reed Rebels’ took the third spot. The ‘GL Avengers’ and ‘Two Way Ducks’ shared the best dressed award. All boxes were ticked – to raise awareness about the exhibition industry, as well as to provide Association members with an opportunity to network and show off their skills.

AAXO NEWS

AAXO gears up for exhibition industry’s biggest trade show Proving that the Exhibition of Exhibitions just keeps getting bigger and better, exhibitors are already snapping up show space for next year’s event.

resented by the Association of African Exhibition Organisers (AAXO), the Exhibition of Exhibitions is the African exhibition industry’s primary product and service provider showcase and networking event. The third Exhibition of Exhibitions will be staged at the Blue Wing Conference & Events Venue at the Ticketpro Dome on 30 – 31 January 2019. This event brings together the cream of South African and other African venues, marketers, service providers and suppliers in the exhibition sector. Exhibition of Exhibitions provides a rare opportunity for industry players to network, seal new partnerships and discover the latest trends in eventing, exhibitions and displays. The event will also feature the highly anticipated ROAR awards, recognising leading lights in the exhibition and affiliated industries. The award categories include trade and

consumer exhibitions, Confex, table top categories as well as social media and ‘Africa Bound’ categories. Leaticia Van Straaten, chairperson of AAXO, reported that bookings for Exhibition of Exhibitions opened only weeks ago, and industry interest is at an all-time high. “The positive industry response to this event underlines the key role it plays in bringing stakeholders together to engage, learn, and collectively showcase excellence in our industry” she said.

Leaticia Van Straaten, chairperson of AAXO Secure your showcase at the exhibition event of the year by contacting Wesley Lofstedt on (011) 835 1565 or send an email to aaxo@aaxo.co.za For more information on AAXO, visit www.aaxo.co.za.

SITE NEWS

Top 5 reasons you need an incentive travel company There are a lot of companies out there planning incentive travel programmes using only internal resources. Often, that means assigning a meeting planner or charging someone in sales or marketing with the project. Here’s why you’re better off hiring an incentive travel company (or third party planner) to help you with your programme. By Susan Adams # 5 Depth on the bench When an incentive house is managing a programme, we’re not just providing a planner. We’re providing a marketing and communications team, finance, air ticketing agents, knowledgeable staff to field participant questions, and even a buying team for room gifts and other merchandise. And that’s just here in the office! On site, we’re bringing experienced trip directors – typically former planners or travel executives – and working with local experts. Yes, there’s a management fee to hire an incentive travel company, but there’s tremendous value in the broad range of skills and expertise that come with that investment.

#4 Know where to go and where not to It happens all the time. Someone said they just loved a tiny island in the Caribbean and it would be great for the next programme.

Or maybe a local planner offered an unbeatable price to an exciting destination. It’s important to think through the details. If it’s the low season and rates are great, why is that? Is it also the rainy season in the rainforest and your guests will be trapped inside for days watching it rain? And, that tiny island, can it handle big planes? How many flights will it take to get 300 people there? Will you spend half of your time getting to and from the destination, not to mention taking sometimesharrowing puddle-jumper flights? It might work for one or two people, but be a gruelling trek for a larger group. The team at an incentive travel company knows their destinations. They know when the weather is right, and how security is onisland. They know which destinations cause the least amount of pain and suffering just to get there. And they know where reliable partners provide services that you can be proud of for your programme. After

all, the experience of the trip is a reflection of your brand to your invited guests.

#3 Buying power and negotiations Hotels, airlines, décor companies, entertainment agencies, and more… they all present different planning challenges and their contracts are no different. Incentive travel companies have the benefit of running multiple programmes every year, and a deep knowledge of the ins and outs of these agreements. We know what to look for and we fight for the best for our clients. We’ll know what terms and concessions to push for to ensure the greatest possible value for every programme. We want to be sure that no hotel can move your function without your approval, and that there’s a little wiggle room, in case there are changes to the programme. We think it’s fair that you’re protected in case there’s construction at the hotel or a change of management.

What we’re all about: motivational experiences Why we do it? Business results! Site is the only global network of travel and event professionals committed to motivational experiences that deliver business results. Site provides insights and connections that inspire the utilisation of this powerful tool across diverse industries, regions and cultures. Site serves as a source of knowledge and best practices where members can make personal connections that sustain professional growth. Only one organisation sits at the critical intersection between those who seek the benefits of motivational tools and those who can provide these extraordinary experiences. That organisation is Site...

Contact

Email: info@sitesouthernafrica.com www.sitesouthernafrica.com www.siteglobal.com

SITE NEWS We’ll always be sure that payment terms and minimums are reasonable. Our vendors know that ours is an on-going relationship and they’ll work with us to keep it positive.

#2 It’s an art Every incentive planner is an artist. Aside from understanding the square footage of

Who is Susan Adams? Susan Adams is vice-president of Engagement at Next Level Performance. She serves on the board of the Incentive Research Foundation (IRF) and chairs the IRF Research Committee, has served on the board of the Incentive Marketing Association (IMA), is a past president of the Recognition Council, and a past member of the Performance Improvement Council and Incentive and Engagement Solution Providers (IESP). Susan specialises in the strategies and benefits of employee engagement, incentive, and recognition programmes.

the ballroom and how much time it takes for 1000 people to board 25 motor coaches, their greatest skill really lies in their ability to manage the art of the programme. Little details like the ribbons on room gifts, and big details like the ambiance and entertainment on the final night, reflect the care and creativity of the planner. Crafting each experience to fit the bigger picture of the event, the brand, and the guests’ expectations, a planner brings focus to every moment, and designs a multi-day event that will be unforgettable in myriad ways.

#1 Crisis management When we plan a programme, we always think about it in its best light, with everything just as we planned it. But the reality can be very different and an incentive travel company can help you get through it. We’ve carried bags, wrapped in plastic, through floodwaters. We’ve manoeuvred around political protests to get to dinner.

And we’ve worked day and night to get people home safely during hurricanes and snow storms. When you work with an incentive planner, they have the resources and mandate to call everyone in to help. Their entire team, from air agents to marketing communications to technology, can pitch in to support overcoming whatever challenges are faced on site. We’ve been there. We know how important it is to have the knowledge and resources you need when things don’t go right. Check out the Next Level Performance SITE Crystal Awards case study in the category of Most Effective Incentive Marketing Campaign for Treasures of Tuscany. This category specifically recognises motivational programmes that deliver business results, and how innovative design and consistent communications engage participants from the qualification period through the completion of the incentive travel experience to drive these results.

ADVERTISERS’ INDEX

July 2018 Vol 38 No 7 ADVERTISER

PAGE EMAIL

WEBSITE

AAXO

aaxo@aaxo.co.za

www.aaxo.co.za

African Hotels and Adventures

cro@aha.co.za

www.aha.co.za

Avianto Hotel & Conference Centre

info@avianto.co.za

www.avianto.co.za

Birchwood Hotel & OR Tambo Conference Centre OFC, 6-8 reservations@birchwoodhotel.co.za

www.birchwoodhotel.co.za

BounceInc

events@bounceinc.co.za

www.bounceinc.co.za

Cape Town International Convention Centre

info@cticc.co.za

www.cticc.co.za

Chaos Theory

andrew@chaostheory.co.za

www.chaostheory.co.za

Expo Centre Johannesburg

info@expocentre.co.za

www.expocentre.co.za

Expo Guys

info@expoguys.co.za

www.expoguys.co.za

EXSA

exsa@exsa.co.za

www.exsa.co.za

Flock Eventing Platform

32-33

mike@flockplatform.com

www.flockplatform.com

Folio Translation Consultants

30-31

pziets@folio-online.co.za

www.folio-online.co.za

Inspire Furniture Rentals

34-35

info@inspirefurniture.co.za

www.inspirefurniture.co.za

MJunxion

yolande@mjunxion.co.za

www.mjunxion.co.za

Peermont Global

reservations@peermont.com

www.peermont.com

Ripcord Promotions

IBC

estelle@ripcord.za.com

www.ripcord.za.com

SAACI

info@saaci.co.za

www.saaci.co.za

Serengeti Golf & Wildlife Estate

OBC

events@serengetiestates.co.za

www.serengetiestates.co.za

SITE

info@sitesouthernafrica.com

www.sitesouthernafrica.com

South African Tourism

13-20

convention@southafrica.net

www.businessevents.southafrica.net

Spier Hotel & Conference Centre

24-25

conference@spier.co.za

www.spier.co.za

Unique Speaker Bureau

IFC

brooke@uniquespeakerbureau.com

www.uniquespeakerbureau.com

44 Business Events Africa July 2018

www.businesseventsafrica.com

CALENDAR

Conferences, workshops and exhibitions of interest to the conference, exhibition and special events market For free entries in this calendar, please supply information to editorial@businesseventsafrica.com LOCAL 2018

LOCAL 2019

23-25 JULY: SATSA 2018 Conference Venue: The Boardwalk Hotel, Port Elizabeth Email: conference@satsa.co.za www.satsa.com/satsa-2018-conference 29-31 JULY: SAACI Congress 2018 Venue: Misty Hills in Muldersdrift, Johannesburg. For more info contact: Ripcord Promotions Tel: +27 (0)11 482 2835 Email: info@saacicongress.org or saaci2018@ripcord.za.com Or SAACI Head Office Tel: +27 (0)11 880 5883 Email: info@saaci.orgwww.saaci.

INTERNATIONAL: 2018 5-6 SEPTEMBER 2018: ibtm Americas Venue: Mexico City, Mexico www.ibtmamericas.com 12-13 SEPTEMBER 2018: ibtm china Venue: Beijing, China www.cibtm.com 16-18 OCTOBER: IMEX America Venue: Sands Expo, Las Vegas, USA www.imexamerica.com

eventsair.com/saaci-2018-congress/ saaci2018/Site/Register www.saacicongress.org 12 -14 SEPTEMBER: SIGN AFRICA JHB Venue: Gallagher Convention Centre, Johannesburg Tel: +27 (0)11 450 1650 Email: info@practicalpublishing.com www.practicalpublishingexpo.com 7-9 NOVEMBER: ABTA annual conference 2018 Venue: Protea Hotel Rustenberg Hunters Rest, Rustenburg, South Africa Email: monique@abta.co.za www.abta.co.za/ node/45/?eventid=197

31 OCTOBER-3 NOVEMBER: 85th Congress of the UFI Venue: Expoforum, Saint Petersburg, Russian Federation www.ufi.org/ufievent/85th-ufi-globalcongress 11-14 NOVEMBER: 57th ICCA Congress Venue: Dubai, UAE Tel: +31203981902 www.iccaworld.org 27-29 NOVEMBER 2018: ibtm world

26-27 FEBRUARY 2019: Meetings Africa Venue: Sandton Convention Centre, Johannesburg. www.meetingsafrica.co.za 10-12 APRIL 2019: World Travel Market Africa 2019 Venue: Cape Town International Convention Centre, Convention Square, Cape Town, South Africa www.africa.wtm.com 7-9 MAY 2019: Africa’s Travel Indaba Venue: Albert Luthuli Convention Centre (Durban ICC), South Africa Email: indaba@indaba-southafrica.co.za www.indaba-southafrica.co.za

Venue: Barcelona, Spain www.ibtmworld.com

INTERNATIONAL: 2019 18-20 FEBRUARY 2019: AIME 2019. Venue: Melbourne Convention Exhibition Centre, Melbourne www.aime.com.au 25-27 MARCH 2019: ibm Arabia Venue: Abu Dhabi, United Arab Emirates. www.ibtmarabia.com

TEL: +27 11 452 1115 FAX: +27 11 452 3609 WEBSITE: www.plaslope.com EMAIL: glenda.aereboe@plaslope.com

TAMPER EVIDENT SECURITY BAGS

• Debasafe® Tamper Evident Security Bags are used whenever tamper-evident movement is critical. • We manufacture to order and assist in tailor-made solutions to suit your security needs. • A comprehensive range of security features are standard on the bags and additional features can be added. • The sealing strip is used for exacting demands with a heat indicator displaying attempts to tamper. • Tampering by means of cold, heat, solvents, liquids & manipulation is clearly visible. • Bags can be customised according to customer’s requirements with exclusive numbering & bar-coding. • Bags are manufactured in either transparent or opaque LDPE film, in various grades to meet specific requirements.

www.businesseventsafrica.com

The bags are used for the safe movement of: • Government Departments • Foreign Exchange • Confidential Documents (Examinations, Elections, Passports, Visas etc.) • High Value Items (Diamonds, Precious Metals, Forensic Evidence, Cellphones, Computer Equipment) • Cash (Banks & Cash-in-Transit companies)

Business Events Africa July 2018 45