Business Events Africa May 2017 by Contact Publications

www.businesseventsafrica.com

Voice of the Business Events Industry in Africa

Where smart minds

meet

May 2017

NEW

DIGITAL

DIRECTORY

AFRICA’S LEADING

BUSINESS EVENTS DIRECTORY Business Events Africa is known for having the most comprehensive directory of venues, service providers, speakers and conference organisers in Africa. We have been a trusted source of information for more than 37 years, and now offer this valuable resource online. The market is tough out there. What makes your business different from any other? For starters, be more accessible on the internet. Online searches are now the preferred method of finding information and contact details, so the better your online presence, the more business you will get.

BENEFITS OF LISTING YOUR BUSINESS: • By claiming your listing, you can keep your company’s information up to date at your own convenience • Upgrade your listing online at any time to maximise your brand exposure • Improve your SEO and online presence • We provide a targeted audience for your business • See your stats – know how many people are seeing your listing • Increase traffic to your website with a link from the directory For as little as R2 394, you can get the edge over your competitors by providing indispensable information to your customers on our online directory.

Affordable advertising is just a click away. Visit www.businesseventsafrica.com/directory

HOW TO

SIGN UP: You may claim your listing and manage your own information that we list on our website, by following the steps listed below.

5) Click on the “edit listing” button and edit and update the information.

1) Register here: www.businesseventsafrica.com/register/ using an email address that matches your website address.

The above process will enable you to claim your listing and manage it as a Basic listing.

4) On approval, you may access your listing from this dashboard: www.businesseventsafrica.com/directorydashboard/

To upgrade to a Standard listing for only R2394 per year, click on the change level button Find your invoice in My Invoices. Your listing will be upgraded upon receipt of payment. We are available to assist you with any queries you may have.

PREMIUM LISTING for R5 130 for 90 days All the benefits of the standard listing, with an additional benefit – your listing will be pinned to the top of every page so that potential clients won’t be able to miss it!

N FO R

STANDARD LISTING for as little as R2 394 per year. Choose from unlimited categories and get up to 25 images and 25 videos to showcase your company services and products.

UPGRADE OPTIONS INCLUDE:

3) Search for your listing. Click on the Claim This Business Listing Now button on your listing page. Your claim will be approved pending a match between your email address domain and your website domain.

A Standard listing includes more information and an additional 25 images and 25 videos. An example is here: www.businesseventsafrica.com/directory/businessevents-africa/

SINE

2) Login here: www.businesseventsafrica.com/login/

Click on Save Changes

KEEPING YOU IN THE KNOW | CONNECTING PEOPLE WITH PEOPLE

Contact Publications (Pty) Ltd | 031 764 6977

www.businesseventafrica.com

CONTENTS 32

MAY 2017

africa.com

vents www.businesse

Voice of the

nts Industry

Business Eve

in Africa

May 2017

Special Features 32 FIRST ANNIVERSARY

The revamped Tramways building in Port Elizabeth has proved to be a major catalyst to economic development and has livened up the Baakens Valley, becoming one of the Bay’s top event venues.

Where s a sm rt mind

meet

About the cover CSIR International Convention Centre ... Inspire innovation

The CSIR International Convention Centre offers superb facilities and quality service with conference, function and exhibition centres that can accommodate events of 10-500 pax, with groups as large as 1 000 being accommodated at times.

38 INDABA REPORTBACK Africa’s Travel INDABA 2017 has been deemed an outstanding success as the show saw high-quality buyers from across the world meeting high-quality exhibitors from across the African continent, showcasing a variety of tourism products and services.

40 CONFERENCING IN THE BERG A fun-filled mountain escape awaits the entire family at aha Alpine Heath Resort which is nestled along the unsurpassed scenery of the Drakensberg mountain range.

42 VENUE OF THE MONTH Spier Hotel and Conference Centre recently underwent a revamp for 2017, using repurposed elements, natural materials, local skills and small scale producers.

The authority on meetings, exhibitions, special events and incentives management

Special Feature 12

SAACI 30TH ANNIVERSARY

SAACI, the Southern African Association for the Conference Industry, was formally established in 1987. It was basically the brainchild of Nick Stathakis, head of Satour’s Congress Division, who pushed for the creation of an independent association to help Satour in promoting conferences.

Published by the proprietor Contact Publications (Pty) Ltd (Reg No. 1981/011920/07)

HEAD OFFICE PHYSICAL ADDRESS: Suite 1, Fields Shopping Centre, Old Main Road, Kloof 3610

HEAD OFFICE POSTAL ADDRESS: PO Box 414, Kloof 3640, South Africa

TEL: +27 31 764 6977 FAX: 086 762 1867 EMAIL: contact@contactpub.co.za

Integrity | Intelligence | Innovation | Sustainability

Editor’s Comment News Personality Profile Executive Chef Venue Update A Local Perspective EXSA News

PRODUCTION LEADER: Colleen McCann

47 SITE News 48 Index of advertisers 49 Calendar 50 Directory & Associations of interest to the industry 52 The Last Word

DESIGN & LAYOUT: Hayley Mendelow Email: hayley@contactpub.co.za

PUBLICATION DETAILS: May: Volume 37 No 4 Business Events Africa has 11 issues a year and is published monthly, with the December/January issues combined and a yearbook in June. Printed by

, a division of Novus Holdings

ANNUAL SUBSCRIPTION RATE:

44 Johannesburg Expo Centre – more than meets the eye. 45 Marriott Hotels opens in Cape Town.

Advertising enquiries Pierre Grobler Cell: +27 (0)82 900 4026 pierre@businesseventsafrica.com

Email: colleen@contactpub.co.za

52 Mahogany Road, Westmead www.paarlmedia.co.za

Venue News

Sue Anthony Cell: +27 (0)82 688 3536 sue@contactpub.co.za

EDITOR: Irene Costa Email: gomesi@iafrica.com CIRCULATION: Jackie Goosen Email: jackie@contactpub.co.za

Regular Features

4 6 7 34 35 36 46

PUBLISHER: Godfrey King Email: gk@contactpub.co.za

R650 which includes postage, packaging and VAT. Rates for addresses outside South Africa can be obtained on application to the Subscription Department, Contact Publications.

publishers of Business Events Africa, is a member of:

Jean Ramsay Cell: +27 (0)63 268 6557 jean@contactpub.co.za Integrity | Intelligence | Innovation | Sustainability

Official media partner

Official journal of the Exhibition & Event Association of Southern Africa

Official Journal of the Southern Africa Chapter of the Society for Incentive Travel Excellence

@bizeventsafrica

Business Events Africa

www.businesseventsafrica.com

EDITOR’S COMMENT

SAACI is

home to me

veryday life just seems to get faster and faster. I was recently reminded via LinkedIn that I had been with Contact Publications for 13 years. I sometimes wonder where the time has gone. I often reminisce about how the industry was when I first started. Lots of events, exhibitions, launches. Lots of companies were starting up, and a there was a range of interesting personalities. Some are still in the industry, while others have moved on or retired. The business events industry has come a long way from when it was known as MICE, and then business tourism to the now globally recognised business events. I can honestly say that our industry has really professionalised over the last decade. Technology has evolved at such a high pace – we really can’t seem to keep up. The one thing that hasn’t changed is the need to constantly adapt. Business Events Africa has also changed and adapted over the years. The name change from Southern Africa Conference, Exhibition and Events Guide came at the right time. Business Events Africa has moved onto various digital platforms over the years under the leadership of our managing director, Malcolm King. Our website www.businesseventsafrica.com is

Tel: +27 (0)21 426 2727 • Web: www.folio-online.co.za E-mail: pziets@folio-online.co.za / projects@foliotranslations.com Facebook: facebook.com/folioonline • Twitter: @Folio_Online

There is no other trade publication in our sector that carries 37 years of history updated daily with industryrelated news and events, and we are in the process of launching our online directory. In this issue, we celebrate SAACI’s 30th anniversary. We take a look back at those 30 years with a special anniversary feature. Our publisher, Godfrey King, is one of the founders – and the longest serving member – of SAACI. In the feature he looks back at how it all started. Godfrey remains my mentor, and he taught me that relationships and integrity go hand-in-hand. He has always said we are a journal of record, and he is so right. There is no other trade publication in our sector that carries 37 years of history. I remember when I first started and was introduced to all the main industry players at one of the SAACI board meetings – I think I was with the company a few days – and how overwhelmed I felt at that time by all the names, and acronyms. Godfrey taught me so much over that time. Our history as a publication with SAACI has always been closeknit, and over the years, even though roles have changed, SAACI is “home” to me in many ways. I have made some really phenomenal friendships and am still amazed that after 30 years, SAACI is going stronger than ever before. I’ve learnt so much over the last 13 years and SAACI has certainly been a big part of this. If it wasn’t for the educational branch meetings, the networking events, and the congresses, I wouldn’t know this sector as well as I do today. I hope you enjoy the SAACI 30th anniversary feature as much as I enjoyed putting it together. It really is a journey through time. I salute those who started the association, and those who took the baton over time to make it the strong association it is today. Congratulations SAACI on your milestone. Here’s to another 30 years.

Irene

Email: gomesi@iafrica.com

Credit: Hein Liebetrau

Choose these Great Conference Deals at Peermont this Winter!

WINTER WARMER CONFERENCE PACKAGES

CHOOSE A PEERMONT RESORT FOR YOUR SUCCESSFUL WINTER CONFERENCE Impressive discounted rates, group accommodation specials, and a sizzling selection of delicious treats including hot chocolate refreshment breaks, steaming hot soups, hearty stews, casseroles and curries, plus South African favourite hot puddings and custard!

FROM

DAY CONFERENCE PACKAGES

R325

per delegate

Valid from 1 June to 31 August 2017. Book today call Peermont Group Sales on 011 928 1903 or email sales@peermont.com Terms and conditions apply and are available on the website : www.peermont.com

www.peermont.com FOLLOW US

EMPERORS PALACE in Johannesburg, GRACELAND in Secunda, UMFOLOZI in Empangeni, RIO in Klerksdorp, KHORONI in Thohoyandou, FRONTIER INN in Bethlehem, MMABATHO PALMS in Mafikeng, THABA MOSHATE in Burgersfort, UMODZI PARK, BICC and THE PRESIDENT WALMONT HOTEL in Lilongwe, Malawi, THE GRAND PALM, GICC and THE MONDIOR HOTEL in Gaborone, and THE METCOURT HOTEL in Francistown, Botswana.

UFI elects future president from South Africa The UFI Board of Directors has elected Craig Newman, chief executive officer of the Johannesburg Expo Centre (JEC), as the president of UFI for 2019.

he decision was made at a board meeting during UFI European Conference in Cologne (Germany). Hence, the UFI Presidential Trio for the 2017-18 term will comprise: • Corrado Peraboni (Fiera Milano, Italy) President 2017-2018, • Craig Newman (Johannesburg Expo Centre, South Africa), Incoming President, • Andreas Gruchow, (Deutsche Messe AG, Germany), Outgoing President. This decision becomes effective at the conclusion of the 83rd UFI Global Congress, which runs from 1-4 November 2017 in Johannesburg. In 2014, Mr Newman was elected onto the UFI Board of Directors, and was further appointed onto the UFI Executive Committee. His most recent achievement was being appointed as vice-chair of the UFI Middle East-Africa Chapter. Mr Newman and his team are also hosting the upcoming UFI Congress in Johannesburg.

As UFI incoming president, Mr Newman will work closely with the incumbent president and outgoing president to make up the presidential trio, managing UFI at the highest level and helping UFI to continue on its path of global development. Dr Andreas Gruchow, current UFI president, welcomed the election of Mr Newman, saying: “I am delighted to welcome Craig Newman to his new role in the UFI leadership team as the incoming president. “He has been an active member of UFI and the exhibition and events industry for years now, bringing meaningful insight and value to the association as vice chair of the UFI Middle East – Africa Chapter, as well as a member of the Executive Committee. “His commitment is best reflected by the dedicated application of the Johannesburg Expo Centre (JEC) to host this year’s UFI Global Congress. He has been very convincing during this tender process and

NEWS

C r aig N e

for sure he will do his utmost to make the Congress a success for all. “My experience of him personally is that of ‘a man of action’: if not Craig, who else? I am convinced that with his positive personality, open mind, charming character, forward thinking and can-do attitude Craig will contribute greatly to expand Africa’s footprint in the global exhibitions industry and thus further the growth and development for UFI and the global membership. “Craig is going to be the first African UFI president and that should also boost the UFI Middle East – Africa Chapter.” Mr Newman says: “I wish to express my sincere appreciation to the members of the association for their confidence in me to serve as the president of UFI for 2019. During my time as the vice-chair of the Middle East Africa Chapter, I endeavoured to bring Africa to the forefront of the global exhibitions industry and I still believe that Africa represents the next frontier for growth and development for UFI. “As the first African president for UFI, it is an honour to be chosen to represent this outstanding association and I look forward to meeting this challenge head-on.”

IMEX 2017 winners

eetings industry professionals from across the world gathered together to celebrate and honour a variety of achievements last night at the 15th annual IMEX Gala Dinner held at the prestigious Alte Oper, a concert hall and former opera house in Frankfurt. Rising star Kazzandra Grove from South Africa was presented with MPI Student Scholarship Award. The award, which celebrates and supports the next generation of meeting planners, is part of the IMEX-MPI-MCI Future Leaders Forum International University Challenge. The winner of this year’s DMAI Destination Leadership Award was a delighted Ana Maria Gallego, general manager from the Medellin Convention & Visitors Bureau in Columbia. Tarsus Group collected the IAEE International Excellence Award in recognition of the team’s exceptional work

in creating, launching and managing an international event in the exhibitions and events industry on an international scale. Elizabeth Winter, of African Agenda was the winner of the IAPCO Driving Excellence Innovation Award. The PCMA Global Meetings Executive of the Year Award was awarded to Roberta Kravitz, executive director of the International Society for Magnetic Resonance in Medicine (ISMRM). Marketing, PR & social media expert Patrick Patridge was the proud recipient of the SITE Master Motivator Award 2017. A new award for this year – the IMEXGMIC Innovation in Sustainability Award – was awarded to Carlson Rezidor Hotel in recognition of its Blu Planet water conservation project. The IMEX Academy Awards represent the very best in the global meetings and incentive travel industry, honouring four

outstanding individuals each year. This year’s roll-call recognised: • Academy – Europe: Olivier Lépine, general manager at Biarritz Tourisme • Academy – The Americas: Diane DiMaggio, business development director at Northstar Travel Media. • Academy - Asia Pacific: Jeannie Lim, executive director at Singapore Tourism Board. • Academy - Africa Middle East: Karim El Minabawy, president of Egypt-based Emeco Travel. Finally, a very surprised and delighted Ray Bloom was crowned winner of this year’s JMIC Unity Award. The award was presented to the IMEX group chairman by Joachim König, president of JMIC and director of the Hannover Congress Centrum, in recognition of Ray’s significant contribution to the advancement of the meetings industry.

PERSONALITY PROFILE

I was made for this industry Maxime Rosenwald, 34, managing director of GL events South Africa, has been working with GL events since 2006. He is an adventurer at heart and hopes to continue travelling and discovering remote and amazing parts of the world. His work has also led him to many different countries.

travelled to many countries with the group to deliver some of the biggest international events. Coming to South Africa was a lovely surprise in my career.” In terms of the exhibition industry in South Africa, he said: “The exhibition industry is still growing in South Africa and Africa in general, as well as competitively. “I haven’t been in South Africa very long but from what I have seen, I truly believe there are many opportunities to develop the business in different ways and potentially bring new technologies for the best of the industry.”

girlfriend who is from Brazil and has decided to leave her friends and relatives to come live with me in South Africa. I am close to my parents and my three brothers and their wives. We are on a family chat group and communicate daily.

Where did you grow up? I

like to fly my drone during my hikes or outdoor activities to catch some nice viewpoints. I then like to do small videos of my “adventures”.

was born in France, but I travelled a lot with my parents so grew up in France, Chili, Germany and Italy. I did my studies in Paris.

Where did you start your career? I started my career in GL events in 2006 as an intern.

How long have you been in the exhibition sector? I have spent these last 11 years working for GL events in the international division in charge of the delivery of major international projects in which the group was involved.

What has been the biggest change you’ve seen in this sector? Everything is becoming more complicated administratively speaking.

Were you always involved in this sector? Yes, I started in the event industry with GL events and remained in this sector. When I was a student, I was part of the student association. During that time I had the responsibility of organising all the events. I believe I was made for this industry.

What role does your family play in your life? For the moment I do not have my own family. I have a

What would you change in your life if you could when looking back? Honestly, nothing. I prefer to focus on the future. I believe all experiences, good or bad, have shaped the person I am today.

Do you have any hobbies? I

travel to one of the most remote parts of the world.

If you could be anyone for the day who would you be and why? I would love to be the person getting ready to climb the last stage of Mount Everest. It’s still one of my dreams.

What is your favourite movie?

would love to find some time to practice judo again.

One of my favourite movies is Gattaca. The movie shows that with a lot of willingness you can change anything in your life and meet your objectives.

What is your favourite sport?

How do you relax? I like to cook

I like watching the important rugby competitions and judo competitions.

when I get home. This helps me clear my brain of all the issues of the day.

What do you do for leisure? I

What is your favourite food? I

love outdoor activities, especially hiking.

love to eat everything as long as it is well prepared. I like trying new restaurants.

Do you play any sports? I

What is your secret to success? Be myself. Not try to create a character. Remain “human” and reachable.

What has been your biggest challenge in the industry? I would say that my most challenging experience was for the COP22 project in Marrakech last year. We had four months to build a 120 000 m2 temporary convention centre to host the UN conference on Climate Change.

What is the most memorable place you have ever been to, and why? I’ve sailed from Ushuaia to Antarctica and spent three weeks on the sixth continent. It was incredible to

Who is your role model? It’s difficult to say that he is my model as we have very different lives, but someone that I definitely admire, is Mike Horn, and not only because he is South African. I admire what he has achieved, the challenges he imposes to himself, the adventure and explorer spirit he has.

What advice do you have for anyone starting out in this industry and hoping to follow in your footsteps? The events industry is not an easy working industry. If you want a career in this area, you must be ready to sacrifice. Passion in your job is the essence if you want to enjoy your work and override its many challenges.

COVER STORY

CSIR International Convention Centre

Inspire

innovation

The CSIR International Convention Centre (ICC) offers superb facilities and quality service with conference, function and exhibition venues that can accommodate events of 10-500 pax, with groups as large as 1 000 being accommodated at times. Flexibility, service excellence and professionalism are key to what the International Convention Centre offers its clients.

retoria’s very own dedicated International Convention Centre is ideally situated close to all the central amenities in Pretoria, and is easily accessible from all major routes in Gauteng. This competitively-priced venue includes services such as venue preparation, catering services, audio-visual equipment supply and support, hotel service, group transport service, first aid, business centre services, cleaning services, security services, and has an on-site medical centre.

SAACI ties The CSIR ICC (then named the CSIR Conference Centre) was one of the first members of SAACI in 1987, with its then-

general manager, Keith McCusker, being one of the two founders of the Association. SAACI began its journey with a philosophy that resonated with the CSIR ICC – to improve standards in the conference facilities, meeting venues and allied services within Southern Africa to conferences buyers, both locally and abroad, as well as setting training as its priority.

Quality conferencing According to Refilwe Nchebisang, marketing co-ordinator for the CSIR ICC: “Our business was founded on very solid principles and practices in 1977 when it was opened as the first international standard convention centre in South Africa.

COVER STORY

EXCELLENT TRACK RECORD

“We do not forget those principles and practices but rather build on them and innovate around them in order to effect consistent quality in our people and business. This has also proved to be the case with SAACI, hence our unwavering partnership,”

CSIR ICC expansion Since successfully hosting the SAACI congress eight years ago, the CSIR ICC has undergone extensive expansions and refurbishments. The last expansion project was integration onto, and into, the existing facilities with 4 000 m2 flowing, convenient, collection of space added to accommodate the changes that have come about in the market in terms of space needs for evolving convention formats. The ICC now boasts a multi-functional exhibition hall with dedicated organisers’ office and storage facilities, an alfresco dining deck set into the Convention Centre’s natural setting - perfect for bird

watching enthusiasts seeking a quick reprieve from business talk and a luxurious VIP suite that is strategically located to offer a private entrance away from the rush of other events, among other new facilities. There are exciting developments on the horizon for the CSIR ICC such as the proposed new organisational structure that will see employment of 26 new employees and another refurbishment project to modernise the older sections of the building and to add even more praticality. This innovative project is aimed at creating useful, thought-provoking, motivating and contemporary spaces while preserving and enhancing the Centre’s perfectly designed main foyer area and auditoria.

The Centre is the location chosen for more than 500 diverse workshops, meetings, conferences, congresses, conventions and exhibitions with accompanying functions each year. Some of these include the Africa Conference on Elections, Democracy and Governance; the TRC Hearings; the Simmentaler World Congress; WSSD: Science at the Summit; Visit by Yassar Arafat; the Bionet International Global Congress and the Seventh International Fiqh Conference, which included halaal catering for 500 The delegates. aim of the CSIR ICC, with the innovative projects it undertakes to keep its facilities and services relevant, is not to be the biggest and brightest, but to be the most fit for purpose to ensure that conference organisers, committees and association boards and members will achieve their strategic objectives when making use of the CSIR ICC for their events. Pretoria/Tshwane t: +27 12 841 3884 | www.csiricc.co.za

ADVERTORIAL

CTICC doing its part to

REDUCE WATER CONSUMPTION The Cape Town International Convention Centre (CTICC) has always maintained a focus on sustainability. It is rolling out initiatives to educate staff and visitors on water saving actions as the water crisis in the Western Cape deepens.

he CTICC is continuing to play its part in reducing water consumption and has implemented initiatives to further curtail its use of potable and irrigation water. Over the past year the CTICC has: • Reduced the toilet cistern water-holding capacity by 20% in all ablution facilities; • Replaced butterfly shutdown valves to reduce the water supply to cooling towers by 20%; • Water leaks are treated as emergencies and once detected are immediately dealt with by the CTICC’s in-house maintenance team; • Replaced the corroded main water supply. In addition to the above, the CTICC has recently installed two water storage tanks to harvest grey water from several of its ablution facilities to be used for landscaping. In February 2017, the City of Cape Town introduced level 3B water restrictions, and Provincial and City authorities have called

on National Government to declare the Western Cape a disaster area due to the drought conditions. The water storage tanks are installed in the CTICC’s parking area – where the highest rate of water can be collected – and captures grey water from the hand wash basins within the ablution facilities in the building. The two tanks have a storage capacity of 5 000 litres each. The Centre’s operations and maintenance department identified the appropriate grey water pipes and its common exit points before it ties into any sewer line. Meters will be connected to the tanks to measure the amount of water captured. The harvested grey water will be used to irrigate landscaping within, and surrounding, the CTICC. The Centre also reduced the flow rate of its basin tap water in all of its ablution facilities. “The current state of the Western Cape water crisis was a definite motivator to install the tanks. The volume of water we harvest will be determined by the

size and number of events taking place. The Centre will continue to seek ways in which to minimise its water use, and continues to be committed to observing the water restrictions. We are also serious about sustainability and are looking into viable initiatives that can be established as long-term business practices to reduce our environmental impact,” said CTICC chief executive officer Julie-May Ellingson. While the tanks have been installed during the water restrictions period they will continue to form part of the Centre’s standard environmental sustainability practices beyond the current emergency. “Saving water is a particular concern to us. As a result of water saving initiatives, the CTICC, over the last financial year, reduced the Centre’s water consumption by 5% and now uses 10 million litres less water per year than it had five years ago,” said Craig Barrington GM: Facilities and Operations. The CTICC will next install submetering to further track its water usage and enhance its ability to detect leaks throughout the building. It is also rolling out an awareness campaign to educate staff and visitors on water saving actions they can implement at home and in the workplace.

SIZE DOES MATTER

Big.

Spaces

Better.

Options

Best.

Experiences

It’s been said that size doesn’t matter, but when it comes to creating extraordinary experiences for your guests, delegates or attendees, we have to disagree. That’s why we recently expanded the CTICC with the sole aim of giving our clients and guests more…

More space. More flexibility. More award-winning cuisine. More attention to detail. More convenience. More breathtaking views. More parking. More facilities. All of which give you more opportunity to transform your meeting, event, conference or show into a truly extraordinary experience.

To discover the massive positive impact our bigger and better convention centre can have on your brand or business, contact the CTICC today on +27 21 410 5000 or email sales@cticc.co.za

SAACI 30TH ANNIVERSARY

THE SAACI STORY

In the beginning… By Godfrey King

SAACI – the Southern African Association for the Conference Industry – was formally established in 1987. It was basically the brainchild of Nick Stathakis, head of Satour’s Congress Division, who pushed for the creation of an independent association to help Satour in promoting conferences.

facility marketing consultant. At the first meeting of SAACI’s Interim Council of Management in November 1987, the following office-bearers were appointed: Keith McCusker, chairman; Erika Esterhuyse, secretary; Bob Newman, of the CSIR, vice-chairman; and Eugene Marais, treasurer. At a Conference on Conferences, held in Johannesburg, further members were nominated to join the Interim Council and representing various sectors of the industry including conference organisers, conference centres, travel and tours, transport, hotels, companies, public relations, training, publicity associations, publishers and conference promotion. The earliest elected members of the Council of Management of SAACI were: Keith McCusker (chairman); Erika Esterhuyse (C&E Conference Organisers); Eugene Marais (Development Bank of Southerrn Africa); Godfrey King (editor/ publisher – Southern Africa Conference, Exhibition & Incentives Guide); Helen

Brewer (Meeting Planners Association); Trudy du Toit (Southern Sun Hotels); Minnaar Smit (SARTravel); Philippa Sparrow (Avis Rent-A-Car); Nick Stathakis (Satour); and Shirley Fisher. Eugene was destined to become the second chairman of SAACI, followed by Helen Brewer, then Godfrey King, Peter Aspinall and Alec Gilbert. In the early 90s, the Council of Management was renamed the Coordinating Council and there was a change in representation, with branch chairmen now automatically becoming Council members in addition to balloted members. The Co-ordinating Council eventually became the SAACI Board when the Association was converted into a notfor-profit Section 21 company. As the years have passed, SAACI’s leadership structure has seen a constant stream of industry personalities pass through its portals, establishing the Association as being truly representative of all the facets of its industry.

THE PILLARS THAT GUIDE US THE WORK WE DO IS GUIDED BY FOUR KEY PRINCIPLE PILLARS:

SAACI

ick was assisted by Keith McCusker, who headed up the conference division of the CSIR until 1982, when he retired and started a consultancy business, and who was responsible for drawing up a constitution and bylaws for SAACI. SAACI was started up with an interim council headed by Keith McCusker as chairman. One of the main aims of SAACI was to improve standards in the conference industry, and also to promote conference facilities, meeting venues and allied services within Southern Africa to conference buyers, both locally and abroad. Training was also a priority, this being undertaken by: • Keith McCusker, an experienced conference organising consultant, • Eugene Marais, conference and training manager for the Development Bank of Southern Africa, • Erika Esterhuyse, a professional conference organiser/administrator, and TP.pdf 1 3/16/2016 8:33:47 AM • Helen Brewer, professional conference organiser and conference

1) SAACI Community 2) SAACI Intelligence 3) SAACI Academy 4) SAACI Into Africa

FOUR KEY TRIBUTARY PILLARS SUPPORT THEM: 5) Branding & Communication 6) Stakeholder Engagement 7) Sustainability 8) Future Focus Association Hub 158 Jan Smuts Avenue 4th Floor, East Wing Rosebank, Johannesburg, 2196

@SAACIOfficial

Tel: Fax: Email: Web:

SAACI Head Office P.O. Box 381 Parklands, 2121

SAACI Official

www

+27 (0) 11 880 5883 +27 (0)86 218 6817 info@saaci.co.za www.saaci.co.za

www.saaci.co.za

Integrity | Intelligence | Innovation | Sustainability

SAACI 30TH ANNIVERSARY

Message From Wayne Johnson: SAACI National Chairperson

s the Southern African Association for the Conference Industry (SAACI) celebrates its 30th anniversary in 2017, I would like to reflect on my incredible journey with an association that has constantly reinvented itself by adopting a forwardthinking approach. Through an incredible passion for our industry, SAACI has contributed to the modernisation of conferencing and events in Southern Africa to such an extent that we are currently a sought-after destination for business conferencing. It is a massive honour and privilege to be a part of this process. My journey with SAACI started almost 10 years ago when, on my arrival in Johannesburg, I met with Jeanette van Rensburg, who at the time was the sales representative for this publication. She told me more about the association and that the local committee were looking for volunteers. Having always had an adventurous spirit I decided to raise my hand. Having at that stage been involved in the hospitality industry for a few years, my

belief was that I could at least make some form of contribution at SAACI and in the same breath, build a network of industry contacts and friends. My first full interaction with SAACI came at an AGM and before I could blink, my nomination to the committee appeared in the presentation. A vote was conducted and concluded and so began an exciting chapter. From the outset, the passion and commitment from members of the association was contagious and the willingness to share information remarkable. As we are currently in the home stretch of our preparations for the 31st annual SAACI Congress (the definitive and only annual event for the South African events industry) to be held at the CSIR ICC in Tshwane from 2 to 4 June, what an incredible journey I have walked with SAACI, and thanks to those that came before me. The history of SAACI began in 1987 and credit for its formation can basically be given to three people: Godfrey King, Keith McCusker, who headed up the conference division of the CSIR; Nick Stathakis, head of SATOUR’s Congress

Division at the time, who pushed for the creation of an independent association to help SATOUR in promoting conferences. Keith McCusker retired and started a consultancy business, and was responsible for drawing up a constitution and bylaws for SAACI. Since then, SAACI has grown into the excellent association it is today, and I am extremely grateful for the help, advice and support I received from a number of phenomenal leaders within our association who have been valuable mentors over the years: Nina Freyson-Pretorius, Lorin Bowen, Zelda Burger and Godfrey King, to name just a few. As I reflect over the last year, my first as chairman, I am very proud to be associated with the new direction that SAACI has been moving in. It has been a year of change, growth and stability and we, as a board, are now basing all our decisions on one question: how does it benefit our members? I look forward to the coming year as we start another chapter of continuing to elevate the conference and events industry to new heights.

Message From Rudi van der Vyver: SAACI CEO

years ... how many organisations, companies or associations can, in this day and age, say they have weathered the storms and withstood the test of time? Not only has SAACI weathered the storms but we have consistently grown and made an impact on the industry, the country and members we serve on a daily basis. It’s an honour to lead an association with so much history into a new era. To be in the position where we can combine the knowledge and lessons from the past with the creativity and energy of a growing industry. I’m constantly energised and in awe of

the passion I find at every SAACI event. The sense of family and comradery between our members is contagious. Even though some are competitors, we have been able to create a family within the industry where knowledge and ideas are shared freely and support is offered openly. Younger members and start up business owners are included, guided, mentored and encouraged to do what they love. I’m confident that our association will easily be alive and well after the next 30 years and we’ll be stronger and bigger than ever. I fully believe in our values as an association; Integrity, Sustainability,

Innovation and Intelligence and this drives everything we do. Our values are underpinned but a simple yet powerful concept of “Members First”. With this as our focus we will never stray from our main function as the industry association for Southern Africa. As we celebrate what we’ve achieved over the years, we congratulate all our members throughout SAACI’s 30 years for having a profound impact on our industry, our country and our continent. We at SAACI look forward to the next 30 years of growth, innovation and working with our member’s interests as the core of our value proposition to the industry.

SAACI 30TH ANNIVERSARY

SAACI

The story continues Past SAACI national chairmen reminisce on their term and the challenges and successes they faced. Peter Aspinall National chairman, 1997 – 1999 It’s only just hit me that SAACI is 30 years old and coincides with the formation of SBS Conferences in 1987. Much has changed since those days and coming from a career in systems development in the retail industry, it was quite a shock to see how little computers and automation was used in events management in those early days. SAACI in the Western Cape was initiated by Keith McCluster one of the original founders of SAACI around 1990. SAACI and the industry showed steady growth and really started to develop from around 1994 through perhaps the three most significant developments to boost the industry in South Africa. The release of Nelson Mandela. This brought world attention to South Africa and international acceptance. Suddenly lots of celebrity speakers, international associations and major overseas companies who had declined previously were now keen to come to this new exciting destination offering world class facilities and excellent value for money. The dawning of a new era in communications, The Internet. This revolutionised the way we communicated with clients and delegates and changed the whole approach to marketing. We could now reach potential clients more affordably in South Africa and around the world extending our market reach. The opening of the international convention centres in Midrand followed by Durban, Sandton and Cape Town. My own involvement with SAACI started with the formation of SAACI in the Western Cape serving on the local committee initially as treasurer and then chairman and the national committee for 8 years including 2 years as President from 1997 – 1999.

Perhaps my most significant contribution to SAACI was to develop the first SAACI membership database and the first SAACI website in 1997. These were quite basic by today’s systems, but very effective at the time and created a platform for SAACI to grow.

Alec Gilbert National chairman 1999-2004 Congratulations to SAACI and all who have contributed to its growth and evolution over the past 30 years. It’s been a tremendous journey and one that I’m proud to have had the opportunity to be involved in for part of the way. As a newcomer to the industry way back in the mid-90s, SAACI provided me with the opportunity to network with and learn from the key players in the industry. Later, as SAACI chairman of the KZN branch, I was able to get involved in organising the annual congress, but it was probably the years as SAACI national chairman (1999 – 2004) that were the most challenging and also the most rewarding. Confronted by financial issues and sectors of our membership who felt their interests were not being represented, we made some radical changes to our management systems, restructured the entire organisation and incentivised branches to become more proactive. The introduction of “Chapters” representing the interests of the different sectors of the industry along the lines of ICCA, helped re-establish SAACI as the umbrella body of the meetings and conference industry. Today, as SAACI has continued to evolve and develop, these have morphed into what are now termed “Forums”. Like any association, you get out of it what you put in, and I am grateful for the

contacts, friends and experience SAACI has provided me. Eleven years ago I took on the position of chief executive at the Adelaide Convention Centre in Australia and am therefore no longer actively involved in the organisation. However, I still take an interest in both the progress of the organisation and the members I know. The reason I can do that is because there has been one other organisation that has supported SAACI and been actively involved though it all – Contact Publications. Congratulations to all at SAACI and thank you Contact Publications.”

Brian McDonald National chairman 2004-2005 It was in 1988 that I attended my first SAACI Congress at the Sandton Sun, as an interested third party representing the South African Direct Marketing Association. In 1989 I chaired the 3rd Annual Symposium of the South African Direct Marketing Association and was very disappointed with the service from the event organising company. Later that year I moved with my family to Cape Town and since the Direct Marketing Association Symposium had grown in numbers to more than 600 delegates, I was approached to run it on a commercial basis rather than as a volunteer. Global Conferences was born and the first thing I did was join SAACI because I realised the importance of the conference industry having a strong mouthpiece. This was the start of a long and exciting relationship with SAACI. It was interesting that 27 years ago there was only one class of membership with branches in Johannesburg, Cape Town,

•• Jo Jo hannesburg: hannesburg: 1 16 6 Th Th o o rr a a C C rr e e ss c ce en n tt ,, W Wy yn nb be e rr g g ,, S Sa an nd d tt o on n .. 2 20 09 90 0 • Jo hannesburg: 1 6 Th o r a C r e s c e n t , W y n b e r g , S a n d t o n . 2 0 97490 0 Cape Town: 11 Bremen Close, Airport Industria, Matroosfontein. • Cape Town: 11 Bremen Close, Airport Industria, Matroosfontein. 7490

• • • •

Telephone: Telephone: +27 +27 (0)11 (0)11 444 444 2061 2061 • • Fax: Fax: +27 +27 (0)11 (0)11 444 444 8416 8416 • • Email: Email: rod-lin@iafrica.com rod-lin@iafrica.com Telephone: +27 (0)11 444 2061 • Fax: +27 (0)11 444 8416 • Email: rod-lin@iafrica.com (0)21 534 9873 Cell: +27 (0)74 804 0040 • www.rodlindesign.co.za Telephone: +27 (0)21 534 9873 • Cell: +27 (0)74 804 0040 • www.rodlindesign.co.za

• Cape Town: 11 Bremen Close, Airport Industria, Matroosfontein. 7490 • Telephone: +27 (0)21 534 9873 • Cell: +27 (0)74 804 0040 • www.rodlindesign.co.za Rodlin HOSPITALITY-2.indd 8 Rodlin HOSPITALITY-2.indd 8

2017/04/19 11:17 AM 2017/04/19 11:17 AM

SAACI 30TH ANNIVERSARY

and Durban, run entirely by volunteers with the assistance of Godfrey King, whose company, Contact Publications, has been the publisher of our monthly trade journal since day one. South Africa’s change to a democracy in 1994 and the planned opening of the Durban International Convention Centre in 1997 resulted in South Africa becoming a desirable host country for international association business. It was at this time that SAACI realised that it needed to be more active by recruiting more members, setting standards for this new industry and catering for the different needs of its members. Alec Gilbert did a sterling job of setting this in motion from 1999 to 2004 and I followed on as chairman from 2004 to 2005. During this time we went on an aggressive membership drive, increasing a diminished 350-member base to a total active membership of more than 1 000 members. Budgeting and financial controls were reviewed and we were able to reach a stage where we could establish a proper secretariat. A training programme and an accreditation rating system for PCOs was introduced. I look back on the last 10 years and admire the work that subsequent Boards have been doing. One of the greatest achievements in my opinion is the transformation from a group of volunteers running SAACI to the appointment of professional managers reporting to the Board. This has resulted in membership growth and improved services to the members. And what does the future hold? International associations continue to bring conferences to Africa. There are more and more African association conferences moving around the African continent, and local associations continue to use their conferences as flagship events to deliver services to their members and, in many instances, to raise funds. I believe SAACI should organise training programmes and take responsibility for setting standards for its various classes of members. Another important role would be to police these standards, thereby reducing the number of unscrupulous and inexperienced operators who over-promise and underdeliver and create negative perceptions of our industry.

Denise Kemp, National Chairperson, 2005-2007 Thirty years ago Godfrey King, alongside a few of his colleagues, endeavoured to create an association that would promote and grow the new industry of conferencing. From that band of industrious volunteers, SAACI was born. Conferencing had humble beginnings, with doctors’ wives, largely stay-athome moms, handling the bulk of the organisation for the medical conferences. Now, 30 years later, PCOs looking to compete in the medical conferencing market, are obligated to utilise state of the art technology, manage enormous budgets, comply with stringent health and safety regulations and offer clients creative and modern concepts for their conferences. In my role as national chairperson from 2005 to 2007, I tasked myself with creating an electronic database, a worldclass website and employing a general manager – duties which sound trivial just ten years later in today’s environment. This association which began as a group of hardworking volunteers is now looking to expand its five branches into Africa. On this, our 30th anniversary, I would like to congratulate our SAACI chairmen, our chief executive officer, the head office staff and the SAACI board members for the part they have played to ensure that SAACI remains the number one association in the industry.

Thomas Overbeck National chairman, 2007-2009 Congratulations SAACI. You are a valuable and vital pillar of the hospitality industry. Remembering my very special period, in which the element of change was top of everyone’s priority list, adapting to professionalisation in education and skill in the conference and convention industry. It is gratifying to know that it played a small step to where we are today. The expectation on SAACI was incredibly demanding, where we were challenged from changing the membership rate structure, to having regional meetings that

demanded information sharing in the then three Chapters. The members asked for advice on operational issues, legal and educational services, and even arbitration in cases of angry dispute between members. Fortunately the code of ethics and rules of SAACI were on a solid founding and always guided members to a positive resolution and view to a growing future. Engaging with all the different bodies of authority, such as the SETAs, TBCSA and others, has forged excellent friendship that last to today and will, hopefully, strengthen even further into the future. Education is at the forefront on everyone’s agenda, and maybe it would be SAACI’s calling to take up the mantle of being the professional body for the events, conference and convention industry. Ensuring a national curriculum for the training and assessment of youth entering the industry, as well as assessments at all levels, establishing due accredited recognition of prior learning.(ARPL) To this day I remain a proud member of SAACI, and watch with keen interest the developments and activities. Keep up the good work. Cheers to the next 30 years.

Nina FreysenPretorius National chairperson, 2009-2013 Congratulations SAACI on reaching 30 years as the “go to” industry association for meetings and conferences in Southern Africa. The importance of a strong industry association as the voice for business events in South Africa, specifically, cannot be stressed enough. As a developing nation with many advances and challenges, it is fundamentally important that we have an industry body that is able to provide the right strategic, moral and operation values for the sector. Having had the tremendous privilege of serving on the SAACI KZN committee, SAACI Board and elected as SAACI chair is something that has stood me in good stead working within this sector. I strongly encourage all SAACI members who are passionate about business events and the professional way they should be planned, managed and executed to get involved with SAACI.

SAACI 30TH ANNIVERSARY

Without volunteer leaders giving of their time and expertise, an association cannot be the leading voice. Ultimately, all not for profit associations are created to represent a specific sector, under the strategic guidance of a chair and board members. My vision for SAACI going forward would be that it continues to provide a platform for knowledge sharing, best practices and member education, while at the same time setting the standards and having some sort of quality control mechanism in place that can regulate our sector and raise our profile with government, corporates and associations. This is a challenging vision that will require a focused approach and will start with small initiative to will lead to greater changes and a stronger SAACI.

Zelda Coetzee-Burger 2013-2016 Congratulations to SAACI for connecting and inspiring the Southern African conference community for 30 years. I fondly remember the day I was co-opted to the SAACI Western Cape committee. It was my first introduction to an industry association and as a young professional I was guided by a group of people who were all intensely passionate about SAACI. Every committee meeting was serious business and every newsletter was planned in the finest detail. Members received a printed newsletter – hard to believe in this era of instant news. It was the days before Facebook and Twitter. The monthly networking meetings were not missed and networking was real. It was this solid foundation which prepared me for my various leadership roles within SAACI, stretching over 15 years. In 2011, the Western Cape branch won the Branch of the Year award and I was privileged to chair a committee who was driven, energetic and innovative. I always say that SAACI was one of the first words my children could pronounce, as for many years SAACI was part of my daily routine with ongoing networking meetings, board meetings in Joburg, conference calls and annual conferences, while I juggled my life between my own business, SAACI and motherhood. In 2013, I took over the national chairperson seat from Nina Freysen-Pretorius and inherited an amazing Board and an association with a solid foundation and strong compliance. During this time, we introduced a five-year strategic business plan to give direction to the association’s future and finding new ways to engage with members and grow the SAACI community. Through the new direction, we introduced the SAACI Academy, planned better ways to engage with the rest of the conference community in Africa, and focused on ways to involve our future leaders, to name but a few. SAACI has a rich legacy and I look forward to seeing SAACI grow further and contribute to Africa’s share of the international meeting industry. I am also grateful for the opportunity to grow with SAACI. It was a personal journey which will always remain a personal highlight in my professional career. It would not have been possible without the support of the members, the Board, the Regional committees and the Head office team. Ubuntu Umuntu Ngabantu.

R485

PER PERSON

Winter warmer CONFERENCE AND ACCOMMODATION SPECIALS

WINTER FULL DAY CONFERENCE RATE

Indaba Hotel, Spa & Conference Centre features 24 multi-purpose conference venues ranging from Executive Boardrooms to large Banquet Venues seating up to 500 people. Our Day Conference ”Winter Warmer” Package includes: . Arrival Tea / Coffee & Snacks . . Mid-Morning Tea, Coffee, Hot Chocolate with Marshmallows . . Soup / Homemade Bread / Cheese Straws & Snacks . . 3 Course Buffet Luncheon . . Afternoon Tea, Coffee, Hot Chocolate with Marshmallows . . Room Hire of Plenary Conference Room . . Pads, Pens, Mineral Water & Refreshments . R990pp ACCOMMODATION, SINGLE ROOM R750pp SHARING ACCOMMODATION, TWIN ROOM

CONFERENCE

DELUXE BEDROOMS

BANQUETS

CHIEF’S BOMA

INDABA HOTEL, SPA & CONFERENCE CENTRE CNR. WILLIAM NICOL DR & PIETER WENNING RD, FOURWAYS Website: www.indabahotel.co.za | Phone: +27 11 840 6600 Email: indaba@indabahotel.co.za RATES VALID UNTIL 01 JUNE - 31 JULY 2017. SUBJECT TO VENUE AVAILABILITY

SAACI 30TH ANNIVERSARY

Congratulations! SAACI’s 30th anniversary – just the beginning of great things Amanda Kotze-Nhlapo – chief convention bureau officer of the South Africa National Convention Bureau The South Africa National Convention Bureau (SANCB) would like to warmly congratulate the Southern African Association for the Conference Industry (SAACI) and all its members for reaching the milestone of its 30th anniversary this year. This achievement represents 30 years of partnership, of collaboration, of skill and capacity sharing, of collective determination to up South Africa’s game in the association and conference sector. Also of encouragement and mentorship, healthy competition, doing business ethically, with constructive criticism, and a sector culture that’s solutions-driven, and of working tirelessly to realise South Africa’s enormous potential in business events, and to bring that potential to full fruition. This is a professional, competitive industry whose potential for global greatness is literally unlimited. SAACI’s 30th anniversary is just the beginning of great things. We look forward to continuing this partnership and meeting the challenges, and celebrating the triumphs, with you. Together as Team South Africa, we will build a better future for our country.

‘Congratulations on 30 years of excellence’ Mmatšatši Ramawela, chief executive officer, Tourism Business Council of South Africa On behalf of the TBCSA Board, our respective member associations and business members, we wish to congratulate the Southern African Association for the Conference Industry (SAACI) on its 30th anniversary.

Over the years, SAACI has made significant strides in its effort to promote the business events sector and position the sector as an economic driver and key role-player within the travel and tourism value chain. Today, there is a greater level of understanding and appreciation for the sector, which bears testament to the work of the association, in collaboration with local, regional and global partners. We further applaud the association’s ongoing dedication to improve the level of efficiency and professionalism in the sector; as well as its drive to contribute to the growth of the sector across regional Africa. This can only bode well for its overall growth, and will most likely broaden the sector’s appeal to many more entrepreneurs and many young, talented professionals seeking to explore opportunities in this area. To all businesses affiliated to SAACI and the association’s leadership, we thank you for your ongoing support and affiliation with the Tourism Business Council of South Africa over the years. Congratulations on 30 years of excellence and here’s to another 30 more years of SAACI maintaining the highest levels of integrity, intelligence, innovation and sustainability within the business tourism industry.

‘SAACI is you’ Adriaan Liebetrau, former CEO of SAACI I will never forget my first day as chief executive officer of SAACI. I arrived at the office, then in Lonehill, in my best suit and flip-flops. Yes, my flip-flops. My contract started on 1 May, but as this is Worker’s Day my official first day at the office was 2 May. Very excited, wanting to make the best first impression and not wanting to be late, I called up a friend in Joburg and asked if I could stay over as I lived in Tshwane at the time, and didn’t know how traffic would be. They agreed and so I packed all I needed only to get dressed the next morning and realise I never packed my shoes …

I had three friends who lived around the Montecasino area who could probably lend me a pair for the day. I got onto my phone only to learn one was in Durban, the other in Cape Town and the third was already in the Joburg CBD for meetings. So, I went to work as the first chief executive officer of SAACI in my best suit and flip-flops on my first day. I vowed I would not tell anyone of this until a special day arrived. And what is more special than SAACI celebrating its 30th anniversary of professionalising the business events industry? The post taught me great humility, patience and required one to go far and beyond the call of duty. It’s a role that can be both great and horrible all at the same time, but was always very rewarding. During my tenure, I advocated that the association should change and move at a much faster pace to stay relevant as some members expected it and of course some members didn’t like change at all. It was a balancing act at the best of times but SAACI will always be a special place. For me and for many others, SAACI is special, as SAACI is you – the venue who hosts us, the PCO who plays conductor, the AV company that makes us sound good, the transport company who gets us there on time, the décor company that makes us look slick, the company that prints our name badges, apps our event, build our stands, markets our destination. SAACI is you. Congratulations on your passion and dedication, and for professionalising the business events industry for 30 years ... and beyond! Let’s connect, let’s inspire!

Conferences

Food & Beer Pairings

5 Star facility (as rated by the South African Tourism Grading Council) Selection of venues to suit your needs

Beer Tours

Celebrity chef will create a beer and food pairing menu and host an interactive and entertaining meal for your guests

Teambuilding

Ancient art of brewing beer has been brought to life with a walking tour route enhanced with the latest technology

Choose from a variety of fun-filled conferencing and beer-tasting packages

Beer Tasting Your taste buds will love this!

Conferences and extras tailored to your unique requirements

Book now to avoid disappointment

011 836 4900

www.worldofbeer.co.za

SAACI 30TH ANNIVERSARY

Current SAACI Branch Chairs

share their memories… Lorin Bowen SAACI GautengJohannesburg branch chair

Walk into any SAACI event or congress and what strikes you is the absolute enthusiasm and passion of everyone in the room. So you meet about meetings, some say suspiciously. Really? Exactly right, and what fun it is. Direct inter-personal contact is the ultimate form of human communication and has led to so many decisions and agreements that have made the world a better place, that have made industries grow, and brought people together. In today’s world, with its ever-evolving technology and knowledge, the meetings industry has become a science on its own – serious business that relies on both technology and creativity. South Africa is no exception and as our conference and events industry is maturing, so is SAACI. It is a privilege for me to chair SAACI’s Johannesburg branch during this milestone year in the history of our association. Previously known as the northern territories branch, I believe we have been instrumental in SAACI’s growth over the years and have staged some never-to-beforgotten congresses. Our members are also keen supporters of SAACI initiatives, such as the SAACI academy. This kind of support, to a large extent, is what keeps an association alive and helps it to grow.

Johannesburg is one of the top five congress cities in Africa, making it a significant industry player. Our SAACI branch is vibrant and futurefocused and we look forward to being an integral part of our industry’s future growth and prosperity. We congratulate SAACI on its 30th year of existence. May the SAACI family be around for many, many years to come.

Jaques Fouche SAACI Western Cape branch chair SAACI has come a long way since its birth under a tree more than three decades ago. It has become a unique platform for everyone in the conference and meeting space to come together, share thoughts, discuss challenges and SAACI represents a united front for its members. The rebranding of the association a few years back was a refreshing, muchneeded change. It breathed new life into the brand with the main aim of growing its membership and offering more member benefits like, for instance, the SAACI academy. With its growing membership, SAACI really creates opportunities for its members to network and grow their businesses. It is important for our members to harness what SAACI has to offer and use it to their advantage. I do think SAACI will grow from strength to strength in the next few months and

years as the focus is strongly being shifted back to its members and the benefits. We are looking at what members want and what we can offer them. Sometimes simplicity is the key, so we as a board, want to ensure the members are getting “quality” benefits. SAACI is keeping up with the changes in the meetings and events space and the demands. With the development and rapid change of technology, this is truly an exciting time in our industry, with endless possibilities.

Andrew Stewart Eastern Cape branch chair As a SAACI member for the past six years, the winds of change have been blowing regularly. I mention this because I believe that, like any company, an association must move with the times and step out of its comfort zone from time to time in order to best serve its members. I chaired the LOC for the 2013 SAACI Congress in Port Elizabeth and when I look back it’s clear to see how much has changed. While fundamentally remaining the mouthpiece for the business events industry, SAACI has undergone some strategic and operational changes which have challenged us as the Board and led to some exciting developments. Some of these included introducing a chief executive officer and new offices

where smart minds

meet

transfer knowledge facilitate collaboration inspire innovation

CSIR

International

Convention Centre

naturally hospitable â&#x20AC;˘ globally accessible

Pretoria/Tshwane | www.csiricc.co.za | +27 12 841 3884

SAACI 30TH ANNIVERSARY

with head office taking on a new look and role, as well as the introduction of new systems, congress arrangements and creation of the Tshwane branch. As we celebrate 30 years, I feel we are at a new and exciting crossroad. Our focus going forward, while we adjust some of the new systems and processes, is all about our members and ensuring that the basic reason for SAACI’s existence is for the benefit of the members. I believe the association/member relationship can only succeed if it flows both ways and while thinking about this message a famous John F Kennedy quote came to mind, which I am going to modify for my purpose: “Ask not what your industry (SAACI) can do for you, ask what you can do for your industry (SAACI)” When I step back from the “busy-ness” of the world around me and consider our industry, I am comforted to know that SAACI is a dynamic, as well as, caring association to partner with into the future.

Robert Walker Tshwane branch chair SAACI for me embodies the opportunity that is the events industry in South Africa. The association has grown from humble beginnings, has worked through challenging economic and socio-political times and is now the preimminent voice of the professional events industry to both government and industry. SAACI has allowed me to network and grow as both a professional and

individual. The association creates a thriving business opportunity for any entrepreneur bold enough to grab it. I will continue to be a SAACI champion for many years to come and look forward to seeing the association under its new leadership go from strength to strength.

Nick Papadopoulos KwaZulu Natal branch chair 10 January 1992 at 16h30 saw the launch of the Natal branch of SAACI, this was attended by 10 members. One of SAACI’s founders, Godfrey King became our first chairman, Lyn Doyce – secretary, Michelle Tabone – treasurer and Jill Corfield – functions. These founding members, as well as others, set the foundation stones of what has become a dynamic, innovative and passionate KZN branch. Many a great industry leader has passed through the branch leaving their mark and strengthening the SAACI brand in the province. Many from KZN have also served on the board at all levels from chair, vicechair and advisory. Although we have been through changes and challenges through the years the foundation set by our predecessors has enabled our branch to adapt accordingly and ride out the wave, continuing with the same ethos and credibility. SAACI for me has become a labour of love, especially with the knowledge that we have a responsibility of continuing with the vision of the people that came before us.

People who have had great influence in SAACI on a branch and national level. Just to name a few: Godfrey King, Nina Freysen Pretorius, Alec Gilbert, Dawn Holmwood, Carol Macnab, Craig Drysdale, Gwyn Glaister-Heaton, Helet Byron, and Kim Gibbens. Our branch continues to attract dynamic committee members who are committed to taking the branch to new heights. Some of our goals for the branch going forward are • To continue to form strong business relationships with our members, encouraging more participation and interaction and ensuring we work together for the transfer of new, existing knowledge, information and ideas to get the best out of our association. • To form mutually beneficial partnerships with local associations and authorities to further the cause of business events in KZN. • To re-introduce student programmes that the KZN branch managed very successfully, as well as introducing industry newcomers into SAACI from an early age through mentorship and networking events. This last point has been identified as crucial to maintain the continuity of a strong and credible association. Lastly, we must not lose focus that SAACI represents an organisation that is constantly endeavouring to improve and control standards of professionalism for the business events industry and with our members help, we look forward to continuing to contribute towards the success of the association in the years ahead.

Past GM’s reminisce Lorin Bowen, former general manager For most of my career I have been a member of SAACI, in one or other capacity. I suppose I am the proverbial “association animal” who thrives on camaraderie and professional friendships. I have been lucky, as some of those have become personal friendships over the years. My time as general manager of SAACI gave me the opportunity to learn about the workings of the organisation at its very core. Now, back in the leadership structures, I believe my time at head office has given me an edge, as I know what can be expected, what is realistic and which boundaries can be pushed, and how far.

My predecessor, Adene Pringle, deserves much credit for putting proper systems in place at head office. They worked, and with some refinement, I was able to focus on new strategies to grow SAACI and make membership more and more beneficial to members. The national board at the time displayed real vision with the development of a business strategy and strategic plan based on guiding pillars. Over the years I have seen SAACI find its feet – from being a relatively fragile industry association to one that is widely recognised by both the private sector and government. Moreover, as South Africa goes up in industry rankings and we deliver more and more world-class meetings and events, the industry continues to grow and SAACI’s role becomes more crucial than ever.

SAACI 30TH ANNIVERSARY

Convention centres and venues applaud SAACI on 30 years of a job well done… Corné Koch Head of the convention bureau, Cape Town and Western Cape Convention Bureau, Wesgro I am still amazed to see how our country, in a very short time, has developed both nationally and internationally in the business events space, being able to compete with the best in the world. This does not happen in isolation as this community covers a large value-chain of the business event sector. Having been involved in the sector since the days when we knew it was important to have an events and conferences or MICE desk to market destinations, to being able to represent our country internationally, has been just a blessing. At the heart of this was a community that understood the value of creating opportunities. An association developed that understood that alignment and networking was key to develop this sector. In some cases, we were not sure what they were, but we made it work. The sense of community among members is what stands out for me, and very often more of a family that share ideas today, but can be competitors the next day. It is indeed a special time to join in the

celebration of its 30th year. Personally, spending some time on the Northern Territories branch committee, I know the commitment it takes from individuals to fulfil portfolios and make sure the sector and association grows from strength to strength. I am proud to have played a part in it. As SAACI enters into its next phase, it has to, even more than before, embrace and adapt to trends in the fast-paced business events space. Its members are key in keeping the association relevant and adding value to the sector. It also has to forge closer ties with the immediate community of the Southern Africa region to unlock opportunities on its doorstep. Congratulations to SAACI and wishing its leadership team every success.

the business events industry in Southern Africa. This was particularly the case in its founding years, when business events was not perceived to be a significant sector and agencies, such as convention bureaux, did not exist in this region. SAACI plays a major role in ensuring that key players in this industry network and learn from one another. In addition, it continues to act as a significant voice for the industry in ensuring that it is recognised in Southern Africa by its various governments and its views are heard with respect to policies and laws that impact on this significant economic sector. We wish SAACI well as it moves into the future and may it continue to grow as one of the most active associations in the tourism and knowledge development economies in Southern

James Seymour Chief convention bureau officer of Durban KwaZulu-Natal Convention Bureau The Durban KwaZulu-Natal Convention Bureau would like to congratulate SAACI on achieving its 30-year milestone in terms of its existence as an association. There is no doubt that this association has played a critical role in developing

In whichever capacity, I suspect I will always be loyal to SAACI and try to make a difference to members’ businesses. This is how the association will become even stronger and be relevant for many years to come. Happy 30th birthday, SAACI.

Adene Pringle, past general manager – January 2010 to September 2012 (RETIRED) Congratulations to SAACI on the past 30 years of service to the business tourism industry and wishing SAACI a future of continued growth and success.

Cornelle Du Preez Manager: sales at Gallagher Convention Centre SAACI has been dedicated to setting and maintaining very high standards in the conferencing industry since its start in 1987. From the onset, SAACI has striven to become synonymous with effective and

Kasturi Naidu – 2005-2008 I started as the national secretariat for SAACI in 2008 and moved up to members & sales and marketing manager. I was the first employee of SAACI. I would like to extend my heartiest congratulations to SAACI on 3 wonderful years of success. SAACI has always been on the top of the list. Working for the association has been a real honour and I value the relationships that I had developed with the SAACI board and members. It was a privilege working with SAACI as not only does the association a learning platform but also offer a growing career curve for its members. I would like to wish SAACI all the success for many more years to come and I will continue doing business with the association.

SAACI 30TH ANNIVERSARY

One of the oldest standing members shares his memories… Derek Houston, Houston Travel Marketing Services Congratulations to SAACI on their 30th anniversary. I think I have been a member almost from the outset. I remember Nick Stathakis’s great enthusiasm in getting the Chapter started and how he helped to get South Africa’s name on the global MICE stage. Over the past 30 years, SAACI has been a great catalyst in professionalising the industry and in gaining international recognition for South Africa as an incentive and conference destination.

professional practices in the business of events. Both on the national and provincial front SAACI carries the banner for industry standards in all aspects of eventing, aligning themselves with specialists to better the industry and those involved in it. The SAACI vision of a community in the eventing industry furthering the ethics and good business practices from within has raised the proverbial bar, so to speak. SAACI has come to represent a consistency in the business tourism community founded in peer development

For the past 12 years I have been involved with Reed Travel Exhibitions as their African representative for their IBTM Events portfolio. It has been wonderful to see South Africa and Africa’s growing participation at IBTM World in Barcelona (formerly EIBTM), as well as other MICE related shows. After years of focusing on leisure tourism tourism boards around Africa are finally recognising the relevance of MICE business and national convention bureaux are now being established in Rwanda, Uganda, Kenya and other countries. SAACI members, with their international contacts, expertise and professionalism are poised to gain a lot of new business in Africa as a result.

through networking and information sharing. This, in turn, has led to an alignment of international trends, creating a global community within the industry. The opportunity for support SAACI offers to all involved in the business of events is vital in increasing validity for the roles and role players within the eventing industry. We look forward to a prosperous future for SAACI in which their vision of global recognition as “the business events association in Southern Africa” is accomplished.

Lindiwe Rakharebe, chief executive officer of Durban International Convention Centre On behalf of the Durban International Convention Centre, I would like to extend my sincere congratulations to the Southern African Association for the Conference Industry as they celebrate their 30th anniversary in 2017. I would like to express my congratulations for the outstanding work that SAACI has done over these past 30 years in uniting the industry and being the voice of our sector, representing our interests at the highest level. You can be proud of the enormous influence and impact the association has had in providing strategic direction for the sector and, ultimately, seeing the industry grow from strength to strength. Presently, I am excited about the new vision which has been cast by the chief executive officer, Rudi van der Vyver. His fresh approach and clear priorities are both encouraging and reassuring at a time of increasing volatility and complexity in the current business environment. I am excited about the potential of our sector for the future. We are still at the early stages of realising the full potential of our industry. It will not always be easy, of course, with intricate societal, economic and political challenges to be faced, but conferences will always play a major role in finding solutions to these issues.

The newest members wish SAACI well… Zilé de Kock, Whale Watchers Born and raised on a farm in the quiet Northern Cape, I have always loved and thrived on interaction with people. It was natural that I would gravitate toward tourism and sales, with its constant energy and relationship building. I joined Marine Dynamics in 2005, a company just acquired by entrepreneur Wilfred Chivell, and this has been life-changing. I am fortunate to work for this dynamic company where ecotourism and conservation align working with a team who all love what we do. My work involves marketing and selling not only Marine Dynamics shark cage diving, but also sister company Dyer Island Cruises whale watching and eco tours, our International Marine Volunteer programme and all the work done by our Dyer Island Conservation Trust, notably our new African Penguin and Seabird Sanctuary. I love being an ambassador for South Africa as I attend various international shows. I am proud to join the SAACI family,

especially on their auspicious 30th birthday – what a fantastic feat. I hope to share the next 30 with you.

Lauren Williams - LaNo Activation As one of SAACI’s newest members, LaNo Activation would like to wish SAACI all the best for reaching its 30-year celebratory mark. Prior to opening LaNo Activation, I was with a corporate company and was involved in events and event management. Knowing an event agency was a member of SAACI always gave an extra vote of confidence and professionalism. When the opportunity came for me to open my own event company, I trusted and valued the opinions or advice received from Adriaan and the team. Now that the business is up and running, we are glad to be part of the SAACI organisation, and look forward to networking and growing with the other members in the future.

SAACI 30TH ANNIVERSARY Looking forward, I would like to wish you every success in your future endeavours as you seek to live out your values of integrity, sustainability and intelligence and inspire us all as members to do the same. May we continue to work together to build a strong and vibrant conference industry for our beloved country.

Julie-May Ellingson, chief executive officer: Cape Town International Convention Centre (CTICC) On behalf of the CTICC, I wish to congratulate SAACI on its 30-year anniversary. The CTICC has been a patron member of SAACI since opening its doors in 2003. The business events industry in South Africa, and indeed Africa, has amazing growth potential. It also faces critical challenges in areas such as skills development, innovation, research and sustainability. We remain committed to working with our fellow SAACI members to grow the industry.

Craig Newman, chief executive officer of the Johannesburg Expo Centre It is with great pleasure that I congratulate the South African Association for the Conference Industry (SAACI) on its 30th anniversary in the exhibitions and events industry. As the umbrella body of the conference and meetings industry in Southern Africa, SAACI is dedicated to maintaining and improving the standards of efficiency and professionalism for the country’s entire conference and events sector. From humble beginnings, SAACI has grown into an internationally recognised professional association and the crucial link between the public and private sectors. Though it began as a simple nonprofit association in 1987, SAACI has developed into an established organisation with a national board and four regional branches. Each branch maintains its own specialist forums that represent specific industry sectors, such as conferences and events, destination marketing, exhibitions, services, technical, transport and venues.

Congratulatory messages from local associations aaxo The Association of African Exhibition Organisers (AAXO) holds its partnership with SAACI in high esteem. The real power of this AAXO/SAACI partnership lies in its ability to harness learnings within the different industry bodies to provide a seamless service and extract maximum value for its members and the industry as a whole. The current challenging economic conditions and stiff competition require businesses that are versatile and agile enough to offer the best for their customers. The expertise provided by SAACI gives our members just that extra edge to excel in this competitive environment. Congratulations SAACI. We look expectantly to an enduring future reaping the rewards of a shared commitment to excellence in our respective fields. Carol Weaving, chairperson of AAXO

acknowledging their efforts towards upliftment and training, we commend and congratulate SAACI on its continued efforts and its 30 year dedication to our industry sector. Phumulani Hlatshwayo, general manager of EXSA

The Event Greening Forum (EGF) would like to extend its congratulations to SAACI on celebrating 30 years since its foundation. SAACI is one of the founding members of the EGF and is of great support to us in the work that we strive to achieve. Congratulations from the members and management of the EGF. Greg McManus, chairman of EGF

As a long-standing industry association committed to growing the business events industry throughout Southern Africa, SAACI has promoted professionalism and integrity of our sector – as well as giving conferencing and business events a proficient foothold in contributing towards national economies. In addition, with sustainability as a key foundation in their work and

On behalf of all the SITE Southern Africa members, may I take this opportunity to congratulate SAACI on 30 years of success. The association has come a long way and produced some amazing initiatives over the years. We look forward to working hand-inhand with SAACI and other associations in the near future to promote development of young people in our industry. Here’s wishing SAACI 30 more years of brilliance and to grow in strength. Tes Proos, president of Site Southern Africa

Through these sectors, the association has managed to grow the business events industry, provide a place where members may improve their skills and it has kept up to date with international trends and standards. As a result, SAACI membership has become a recognised symbol of professional practice for all its members. In future, SAACI aims to continue

addressing all issues impacting on the conference, meetings and events industry. Where necessary, SAACI will engage and lobby public and private sector bodies regarding issues of interest and concern to its membership base. I would like to thank the association for its incredible contribution to the industry, and wish you all the best for the future.

SAACI 30TH ANNIVERSARY

A PCO PERSPECTIVE

Industry trends The past, present and future By Pieter Swart , CMP, CMM, business events strategist and managing director, Conference Consultancy South Africa

Congratulations to SAACI on this milestone achievement. 30 years is a lifetime in our local industry, but a flash in the global scene.

he most popular song 30 years ago was Walk like an Egyptian by The Bangles, the traditional 30th anniversary gift is pearls and the modern gift is diamonds. What does this have to do with anything? Not much other than that pearls’ and diamonds’ patina will last for ever if taken care of. This sentiment may resonate with our industry. 1987 is the same year I started off in the “meeting industry” as a parliamentary officer. Incidentally, it is this kind of meeting that is recorded as the origins of the modern meetings, dating back to the

ONLINE ADMINISTRATION SYSTEMS

• RSVP process/ product launch • 3D Secure online credit card transactions • Registration database management • Accommodation negotiations/ contracts • Conference set of books/ Accounts • Abstract management • Onsite registration (RFID, badges, barcode) • Survey / evaluation portal • 24/7 Web information centre (reports)

Middle Ages. For example, in 1,188 Alfonso IX, King of Leon convened the three states in the Cortes of León, the first recorded meeting of a parliament. Humans are considered tribal beings. Meetings have been recorded since ancient times, about 5,000 BC. Not much about human behaviour and basic needs have changed over time as concerns the need to gather for various reasons. Someone had to call a meeting for a specific purpose, speakers had to be arranged and a programme drafted, invitations had to be co-ordinated, logistics, facilities, accommodation, food and beverages had to be prepared and the outcomes determined or measured. This is still the case in 2017, and I predict

It is truly amazing to consider how far our industry have come in such a short period of time

for millennia more. Methods and formats will, however, be very different. 1995 was an extraordinary year for our local events and conference industry. The 1995 World Cup Rugby Tournament became the first macro international event hosted in South Africa. That year South Africa also won the Cup, will we ever forget! It was the third in the series of World Cups but the first time all matches were hosted in a single country. That was also the year that South Africa hosted its first international multi-lateral conference when the Commonwealth Health Ministers met at the Lord Charles Hotel in Somerset West. This was a time before the international convention centres. In fact, five years before South Africa hosted the first macro international conference when 13 000 people gathered at XIIIth International Aids Conference held at ICC Durban in the year 2000. Many more notable events and high profile conferences have followed since. It is truly amazing to consider how far our industry has come in such a short period of time and, moreover, that we have managed to develop the capacity, skills and knowledge to host these events equally if not better than our peers globally. In 2017 we are preparing for multiple futures, the new age of digital or hybrid meetings – multiple format live engagements. Long live our industry.

EVENT MANAGEMENT

• Event consultation • Association bid assistance • Budget compilation & management • Timelines and task management • Supplier/ procurement management • Speaker management • Logistic management (venue, AV, IT) • Onsite logistics management • Social events management • DMC/ travel solutions portal Crystal Kasselman, Co-Owner Landline: +27 21 910 1913 Fax: +27 21 910 0471 Cellphone: 082 414 4471 crystal@centeqevents.co.za 276 Durban Road, Golden Manor Bdg, 2nd Floor, Bellville, Cape Town 7530 Twitter – @CenteqEvents Facebook page – Centeq Events

PROUD MEMBER Integrity | Intelligence | Innovation | Sustainability

Debating, Ancient Greece style

SAACI 30TH ANNIVERSARY

How the industry has changed and evolved… Having started my career as a PCO 20 years ago, I can attest to the three considerable changes that have come about over this period. By Nina Freysen-Pretorius, The Conference Company (president of ICCA)

riginally, at the outset, conference organisers approached clients based on arranging a meeting and obtaining remuneration based on a commission from the hotels and/or other suppliers. Essentially a kickback as it were. This approach is still used in various ways in different parts of the world, but no longer can an organiser rely on only commission and run a profitable entity. The challenge that PCOs face today is that since essentially, we agreed to work for “nothing”, we now have a situation that we must re-invent ourselves and convince clients of the value that our service – expertise and time – provides them with. This is extremely challenging in the current economic environment with clients trying to contain their budgets and cut costs at every turn. But, in my opinion, anything free comes at a price and potentially the lack of transparency. With the technological revolution and easy access to information, via Google, Wikipedia and other search engines, the client is much more informed and discerning in their needs and expectations. This can be a positive and or a negative. Clients are also exposed to international meetings and conferences that they attend and therefore have a greater expectation of the service and product that is delivered. Often raising their expectation, but not their budget. The negative is that they no longer want or expect the entry level services of a PCO as they can find and book a venue by themselves, as an example. When they approach the PCO, they have already discussed with their board members what they expect and the services that they want. So, the bar has been raised and if the PCO is not able to offer the next level service at a professional standard, their business model is in trouble.

With experience and professionalism, I do believe that there is, and will continue to be a need for the PCO in the business event sector. While the client may know what they want, they do not have the time, infrastructure or capacity to deliver. So, by adding value, the PCO can charge

a fee for their time and contribution based on the client’s scope of work. At the end of the day, it does not matter what service or product you are manufacturing or offering, if it is professional, reliable and transparent – you will have clients.

Rodlin Design congratulates SAACI

odlin Design, established Additional to this, Rodlin in 1993, is a Design manufacturers and manufacturer and designs a high percentage of supplier of hospitality our product offerings locally. equipment servicing the Rodlin Design has been a African continent. We have loyal member of SAACI since branches in Johannesburg and 2002. Over this time we have Cape Town, with showrooms experienced the benefits of By Phillip Dolby, to view the product ranges. this membership first hand. hospitality product We also have agents located Not only is it a prestigious manager for Rodlin Design. in Namibia, Zimbabwe, alliance to have, but the Botswana, Mauritius, Zambia membership has provided us and Kenya, providing logistical and with countless opportunities to grow our servicing support. business within this industry. Our product offering ranges from Rodlin Design congratulates SAACI conferencing/banqueting table and chair on reaching this incredible milestone solutions through to service equipment, and wishes all associated a successful such as room service trolleys and electric and bright future. Your contribution food warmers. Over the past 24 years to the industry has been necessary we have been fortunate to supply and and beneficial to countless companies, service some of the continent’s major institutions and individuals. venues and hotel chains. Focusing on high quality products that Phillip Dolby, hospitality product promote multi-functional use and speedy manager for Rodlin Design, has been turn-around of venue facilities, makes a huge contributor to the marketing our offering unique and cost-effective. and implementation of Rodlin Design’s Rodlin Design are exclusive agents presence in the hospitality and events for Sico Incorporated, manufacturers of sector since he joined the company high-quality mobile and folding leg table in 2004. His undeniable energy and systems and Zown Contract hospitality enthusiasm in assisting clients to improve equipment, manufacturers of durable their offering and image through utilising lightweight all-weather hospitality high quality products in their venues is furniture solutions. unparalleled.

SAACI 30TH ANNIVERSARY

SERVICES PERSPECTIVE

1987: A retrospective By Nigel Walker, managing director of Compex

There were no cellphones, just ‘tickey boxes’, there was no e-mails; the fax machine was emerging as the backbone of rapid communications. The thermal paper used on most machines would fade or turn black if left in the sun – rendering any communication useless.

here was no Gallagher Estate, no Sandton Convention Centre, no CTICC or ICC Durban. There was the World Trade Centre (now Emperors Palace) and NASREC (now Expo Centre), the Durban Exhibition Centre. The main exhibition supply companies were Z-Displays and Shell Systems. Specialised Exhibitions and TML Reed were at the forefront as organisers. There were few “independent” organisers. Electra-Mining was the major exhibition, with shows such as the Natal Industrial Tradeshow and the Royal Show in Pietermaritzburg were pivotal in Natal.

I had just arrived in South Africa to commence work at the CSIR as a chief research officer. The mainstay of the exhibition sector – the shell scheme required chipboard panels to be cut to size, routed around the edge, painted and fitted via “feathers“. This involved considerable labour and time. The panels were heavy – and became much heavier as the build-up period progressed. The range of service offerings such as plants and furniture were very restricted when compared to the hundreds of items offered today. There were no LED / LCD screens – there were no laptops. Computers were heavy and bulky – transportable, yes, but far from portable. The Epsom dot-matrix printer was common

BILLBOARD’S TOP TEN ‘HITS OF 1987 №

Title

Artist(s)

“Walk Like an Egyptian”

The Bangles

“Alone”

Heart

“Shake You Down”

Gregory Abbott

“I Wanna Dance with Somebody (Who Loves Me)”

Whitney Houston

“Nothing’s Gonna Stop Us Now”

Starship

“C’est La Vie”

Robbie Nevil

“Here I Go Again”

Whitesnake

“The Way It Is”

Bruce Hornsby and the Range

“Shakedown”

Bob Seger

“Livin’ on a Prayer”

Bon Jovi

– but you could not print graphics. WordPerfect had displaced most other systems by 1986, and was rapidly becoming the standard in the DOS market. [you can Google DOS]. The 5¼-inch “floppy“ disks had become almost universal on personal computers, with 360 KB of storage space. Designs were often hand drawn, many companies employed skilled draughtsmen. Quotes were produced through the typing pool. Handcrafted models of stands would be produced for paper and wood for the major pitches. The typewriter and carbon paper were the foundation of all communications. Turnaround time was measured in days, perhaps a week. On the “plus” side the post office “worked”, and mail was delivered, sometimes even twice a day. Mnet had just started broadcasting the year before. The build-up and strike period were extended, much longer than today. Such periods were heavily discounted by the venue, with perhaps 50 per cent for the first day, 75 per cent for the second day and 100 per cent for days thereafter. Work rarely extended late into the nights, or overnight. The individuals from this era laid a solid foundation upon which the industry of today has grown and expended. So much is “owed” to these few of yesteryear, many of whom have been subsequently inducted into the various associations’ Hall of Fame. Only five per cent of our current employees were even born in 1987. With so much talent and technology I believe the future is bright and the exhibition and events industry will flourish over the coming decades. I believe it is impossible to imagine what it will be like in 2057, but I do believe it will be an exciting roller-coaster ride.

SAACI 30TH ANNIVERSARY

VENUE PERSPECTIVE

Venues need to constantly adapt By Kim Roberts, operations director of The Forum Company

Over the years, venues have had to adapt traditional spaces and create more versatility and flexibility for clients.

lients hosting events and conferences expect something unique and innovative to help their event stand out. The one-size-fits-all approach does not work any longer. Technology has become a major criteria in clients choosing their conference and meeting spaces. Venues need to adapt to large-scale technical requirements that might need to be brought in. Clients also need to be online throughout their meetings and need spaces and time to “check-in” with their offices while in their meetings or conferences. The venue needs to be able to handle many people at one time all needing connectivity and space. Over the years clients have also become more aware of the environment and being greener in the events that they host. Clients want venues that planners rethink, reduce, reuse and recycle – and venues need to ensure there are green meeting options to allow for this. “We have also noticed a trend of clients starting to book direct with venues more and more. They are looking to get better “bang for their buck”, but also build a solid relationship with the venue in order to deliver their vision. Many of the larger corporates have their own event management staff in house now and as a result they want to know where their money is going and what flexibility they have within the space. As a result, more experienced coordinators are required to ensure

value-ads and client expectations and experiences are met. The co-ordinator’s knowledge of the venue and what is available to them for their event is vital ensure the best possible experience for the client. This includes knowledge such as light in the venue at various times of the day, traffic to and from the venue so ensuring the events starts at the correct time, etc. Last minute demand is also on the increase. However, last minute booking does not mean discount, but rather offering the client value-adds to make sure their experiences are met and that the venue delivers so that it ensures return bookings. Turnaround time expectations for quotes, status updates and feedback continue to get shorter, with the work all the time/anytime and anywhere approach of the businessperson. Having a proactive and streamlined team of staff with the required venue knowledge, these deadlines can be met timeously. As a company, we have had to adapt and constantly be one step ahead in meeting the demands of a changing society and the way we do business.

adapt /ə’dæpt/

verb Make (something) suitable for a new purpose; modify. Become adjusted to new conditions.

We have had to be open to change and continually push boundaries to remain a major player in conferences and venues in South Africa. The forum company has been a member of SAACI for about eight years. The relationship did start off slowly, but we soon realised that a more active role would produce the goods. The exposure to other professional suppliers within the SAACI network has certainly been our best benefit, giving us an opportunity to recommend service professionals from the SAACI bodies who strive to grow and maintain professionalism in the industry as the forum does. I have been an active member of SAACI for approximately five years and served on the board for the last two. This time has been invaluable in growing a sound network of professionals we can count on in ensuring service excellence to our clients. The networking opportunities from branch events has also given further exposure to meet new professionals, as well as build on established relationships. These ultimately do result in business opportunity and growth, which is great.

FIRST ANNIVERSARY

ADVERTORIAL

The Tramways celebrates one year anniversary The revamped Tramways building in Port Elizabeth has proved to be a major catalyst to economic development and has livened up the Baakens Valley, becoming one of the Bay’s top event venues.

Lower Valley Road side, was restored to its original design.

The spaces

he R40 million investment in the rejuvenation and redevelopment by the Mandela Bay Development Agency (MBDA) has hosted more than 40 000 visitors, held close to 100 events attended by numerous people in just one year since opening its doors. “There is a lot of demand out there for big venues and this building provides a unique advantage whereby the client can create their own masterpiece with the open space. A lot of people have

been disappointed that most of the dates are already booked from last year and we are busy with 2018 booking already,” said Luvuyo Bangazi, MBDA spokesperson. The shell of the double-volume building has been retained, with brick and timber windows in place of steel to honour the once working bus shed, with modern materials. The exterior of the building, particularly on the Baakens Street and

The Tramways offers four floor spaces to hire. The exhibition hall boasts a 1 000 m2 floor space, the foyer area offers almost 200 m2, there is a 16-seater boardroom, and the latest addition is a new Left Wing which is about 300 square metres. The spaces cater for conferences, exhibitions, food markets, night markets, craft shows, music events, cocktails events, product and service launches, among others. The venue offers different spaces that bring people together from all walks of life through commerce, technology, entertainment, arts/creativity and development. Mr Bangazi added: “We have hosted many memorable and dynamic events, like the Singles Soiree in March, NMB

FIRST ANNIVERSARY

Upcoming events include: • Marketfees in September; • East Cape Championships for CrossFit and fitness facilities in September; and • The NMB Fashion week in October

Fashion Week in October, Mainstream Crew Car Show and Markfees. “We also had The VW Naledi Awards with directors from all over the country, Pam Golding had their Golden Club Awards here, as part of the NMB Summer Season programme 2016, we hosted Vusi Nova in December, Zemvelo Hair and Beauty Festival celebrating black natural hair, among others.” The monthly Valley Market started hosting its events in the building a year ago. The Valley Markets are held on the first Saturday of the month. The Goodnight Market takes place every third Thursday of the month. The Katoshan Karate frequently use the venue for training sessions, and karate competitions are held there regularly. One of the popular events that take place at the Tramways building is the Valley Market.

Traders at the Tramways agree that the venue has added value to their investment.Grant Foong, owner of Foong’s said: “As a small caterer trading during the Valley Market at the Tramways has given us a platform to show off what we can do. The venue itself provides a more professional environment and gives credibility to traders operating from there.” Freddy, of Frederick & Son, a gourmet boerie stand, said the Tramways building has “definitely added value to our initiative. “It is a showcase building that represents what is happening in the valley – the repurposing of the old for the use and enjoyment of our community. “With our involvement in the Valley Market and the Good Night Market every month, we have enjoyed the building, and witnessing the public

making use of something that has been given new life. “This building sets the tone for our valley and creates interest in what is happening here,” he said. “What is most exciting for us is the catalytic nature of this investment which has led to a number of property upgrades in the valley, new eatery and lifestyle establishments, youth skills development initiatives, new and unique events ranging from food truck to motoring festivals. “We also know that the valley has not yet reached its potential yet, and we’re excited at what the future holds,” Mr Bangazi said. The current tenants at the Tramways building include the MBDA and The Wilderness Foundation Africa, who runs a development school in the hospitality industry for youth.

For further information please contact: Luvuyo Bangazi Marketing and Communications Manager Tel: +27 41 811 8223 Cell:+27 83 445 7776 Fax:+27 86 550 9793 Email: Luvuyo.bangazi@mbda.co.za

EXECUTIVE CHEF

Re-igniting the food revolution in SA Matthew Foxon, 36, is the new executive chef at 54 on Bath in Rosebank. “I have been in the industry for 17 years, but really my whole life.”

ailing from Durban, in the English part of South Africa, and with an English family, Matthew has a great passion for producing British food with an occasional African twist. His signature dishes include “Kenzie farm ostrich, dukkha spices, sweet potato, beef bobotjie” and “Gloucester old spot pork loin and belly, pea puree, black pudding, crackling”. South African born Matthew has a strong academic and culinary background, having completed a twoyear advanced diploma in professional cookery at the International Hotel School in Johannesburg. Following his training, Matthew worked in luxury hotels across South Africa, including the Balalaika and the Michelangelo in Johannesburg and The Sheraton Hotel and Towers in Pretoria. Awarded “Young Chef of the Year” for two consecutive years in South Africa (2003 and 2004), and being runner up in the “Salon Culiniere South Africa” (2004), Matthew has proven his cooking prowess in a number of competitions. Moving to London in 2005, Matthew ran the kitchens at the award winning Greyhound at Battersea, where he exhibited maturity, a reliable attitude and great creativity. During this period, Matthew was one of the winners at the 2006 Restaurant Magazine Best Dish awards. He then moved to The Rosendale in South East London as head chef where he won the Time Out award for best gastropub. Moving to Criterion Restaurant in 2009, Matthew starred in the BBC hit series MasterChef, in which three amateur chefs competed under his watchful eye. With Matthew as executive chef, Criterion Restaurant, a stalwart of the London restaurant scene, cemented its position among London’s most important

restaurants, winning renewed critical acclaim and bringing it back to the forefront of the London restaurant scene. Matthew says food has always been a part of his life from a young age. Whether it is cooking at home, in a competition or for a restaurant, it’s always about letting the produce stand out and preparing it with care and attention. He said: “Seasonal produce feeds my creative soul to make and explore with tastes, textures and colours, using new cooking techniques to open the door for different taste experiences.” Matthew is enjoying being back in South Africa and at the helm at Level Four, 54 on Bath’s beautiful fine dining restaurant. His goal for the next five years is to help re-ignite the food revolution in South Africa and push sustainable eating.

What is your signature dish? I have a few from my past but at 54 I am doing a Marino lamb dish, with loin, belly, cutlet, hand raised polenta pie with braised lamb shoulder, aubergine puree, asparagus. To accompany this meal, I would go with a Babylonstoren Shiraz.

What trends are emerging in the conference industry in regards to food? Smaller portions

He said working with Tsogo, which is a huge company, will help me to achieve my five-year goal. “It’s an amazing hotel with an offering that suits my cooking style.” In terms of challenges, Matthew said: “Skill levels have been a challenge, starting from hotel school level, dedication from students and producers have not been flexible to the requests of the clients.” Globally, he said food and beverage trends show a move towards recycling and charity donations. “The emphasis is on less food wastage and more responsible purchasing.” For leisure, he enjoys spending time with family and friends. His advice to newcomers is: “Put the hours in. Don’t be scared to try something different, be humble, and believe in people.”

What is your favourite beverage? Craft beer, craft gin, wine’s new & old world, single origin or small produced coffee and hand-picked teas.

What is your favourite food?

Seasonal produce. Impossible to narrow it down.

What is your pet hate? Untidy sections and lying.

Are you adventurous? If yes, what is the most adventurous What has remained constant in thing you have ever done? Cage this industry? Kitchen behaviour. diving with great white sharks. and focus on presentation.

VENUE UPDATE

ADVERTORIAL

Winter warmer conference packages

tick all the right boxes

Emperors Palace Hotel, Casino, Convention and Entertainment Resort has plenty of heart-warming delights in store from R480 per delegate. The resort, located in Johannesburg, features an impressive Convention Centre with a

With chilly winter days drawing nearer, the awardwinning hospitality and entertainment company, Peermont, is offering a variety of sizzling hot conference packages across its impressive selection of world-class conferencing facilities. Tailor-made to suit every taste and budget, the package features discounted rates on venue hire, catering and group accommodation bookings.

package includes hot meals, delectable wintertime treats and more. For bookings and enquiries, contact the Umfolozi Banqueting Department on 035 787 8269 or email snaicker@umfolozicasino. co.za.

variety of venues that can comfortably accommodate large and

Casino and Convention Resort where

small groups. Conveniently located next

discounted rates on venue hire, catering

at Umodzi Park, located in Malawi’s

to the O.R Tambo International Airport

and accommodation will chase away

capital city of Lilongwe. Boasting

in Johannesburg, Emperors Palace

the winter blues. For only R365 per

the world-class Bingu Wa Mutharika

boasts four unique hotels and is, with

person, contact the Khoroni Banqueting

International Convention Centre,

complimentary shuttle transfers between

Department on 015 962 4600/2351 or

Umodzi Park is the perfect destination

the airport and resort, guaranteeing

email nkutama@khoroni.co.za for further

for a business conference or event

hassle-free travel. For more information,

information.

at 17 500K per delegate. Contact

contact the Emperors Palace Sales Department on 011 928 1903 or email events@emperorspalace.com.

Head abroad and book a conference

+265 (0) 888 519 273/857 or email info@ Mmabatho Palms Hotel, Casino

umodzipark.co.mw for more information.

and Convention Resort offers excellent conference facilities in the historic

Guaranteed to keep the winter chill at

town of Mafikeng where delegates

bay, the Winter Warmer Conference

in Bethlehem, transforms into a home-

will be delighted at R325 per person.

Packages includes discount on venue

away-from-home for conference goers

For bookings and enquiries, contact

hire, catering and group accommodation

who can look forward to the royal

the Mmabatho Palms Banqueting

bookings. The package will also see

treatment from start to finish from R365

Department on 018 389 1725 or email

conference delegates tuck into a

per delegate for a full day conference. For

mabsales@mmabathopalms.co.za.

sensational selection of hot meals,

The Frontier Inn and Casino, located

bookings and more info contact Marie Roos on 058 307 6011, or email mroos@ frontiercasino.co.za.

including hearty stews and soups, mouthSpice things up at Klerksdorp’s Rio Hotel, Casino and Convention Resort where delegates can enjoy conferencing

Graceland Hotel, Casino and

watering treats, tea and coffee, and not to mention hot chocolate. Whether a large conference gathering

facilities at R340 per delegate. For more

or intimate business meeting, book an

Country Club, nestled in the heart of

information contact 018 469 9100 or

unbeatable Winter Warmer Conference

Secunda, provides the perfect backdrop

email MKits@riocasino.co.za.

Package at any Peermont resort and

for a relaxed business conference and is equipped with incredible

enjoy a satisfying conference experience The isiNdebele and Sepedi inspired

conferencing facilities at R345 per

Thaba Moshate Hotel, Casino and

delegate. For information and bookings,

Convention Resort offers outstanding

contact the Groups and Conventions

conferencing facilities in the bustling

Department on 017 620 1294/6 or email

town of Burgersfort. For a mere R330

groupsandconventions@graceland.co.za.

per person, delegates can enjoy an

impressive selection of treats and The Grand Palm Hotel, Casino and

that tick all the right boxes. RELAXING STAYS. EXCITING TIMES.

refreshments. Contact 013 045 0450 or

Convention Resort in Gaborone, Botswana,

email ifredericks@thabamoshate.co.za for

offers great rates on all-inclusive conference

more information.

packages at just BWP330 per delegate. Contact The Grand Palm Banqueting

Head to the shores and enjoy a

Department on +267 (0) 363 7803, or email

conference away from the hustle and

bndubo@grandpalm.bw.

bustle at the vibrant Zulu-themed Umfolozi Hotel, Casino and Convention

Delegates can unleash their wild side at Thohoyandou’s Khoroni Hotel,

Resort in Empangeni. For just R300 per delegate, the value-for-money

www.peermont.com

A LOCAL PERSPECTIVE

The value of creating

an experience Formative is a production design studio that delivers bespoke live event, stage and brand architecture. In addition to their live staged shows, Formative work with corporates to stage conferences and functions. Some of the corporate brands they work with include Sanlam, Santam, Rand Merchant Bank and Informa. Gareth Hadden offers insight into the value of putting on a corporate event of the highest standard and the process involved in doing so. How significant is sound, lighting and presentation to a conference? It’s becoming imperative, because of “death by PowerPoint”. Leaders of modern and progressive companies are trying more and more to get this point across. So, we have a lot of companies requesting that we change up and modernise their look. For example, the last Sanlam conference we did, we put together a three-sided screened cube that hung above the presenter, and no-one had ever seen that before. These are the companies that want to take risks and get out of their comfort zone. People don’t normally give sound, lighting and presentation much thought, but the value a well-executed lighting and stage design can add to a corporate conference or event is massive. It’s ironic because lighting and sound are one of the smallest parts of a conference. All it needs to do is work. But it’s the creative collaboration of parts involved that can add so much value. If this is done well, it can offer guests an experience that leaves them feeling

good about the organisation. Gone are the days of just having screens cluttered with information and bullet points. Today, companies want to spend more time and effort on the “production” of the event and the quality of the content, so that it makes an impact on their guests. Normally when at a conference, the first thing people want to do is find out where the coffee is, where the bathrooms are and what time lunch is, so a lot of companies are now discovering the value of creating an experience that captures the essence of the brand or organisation, and gives guests something to take away with them.

What can go wrong if the proper process is not followed? Everything, but it’s how you deal with it that matters. It all starts in the office with the pre-planning phase, which is something you need to be very pedantic about. Being a live event, you don’t get a second chance. My saying is that “two is one, one is none”, which basically means having one of something is of no use. Back-up is extremely important. Test everything, and test it again.

Budget guidelines – what can businesses expect to pay for a good technical team and what criteria should they look for? The budget always depends on the brief, the duration and the client’s expectations. However, I would say, for a corporate function of high quality, you are looking at anywhere between R350 000 – R1.2 million as a ballpark figure. When looking at service providers, you want to ensure the supplier has a good history. Check their credentials and when viewing examples of previous works, ask

A LOCAL PERSPECTIVE

yourself how many times you were impressed by what you saw. A quality supplier’s work will never be the same with every client. It will always be different and customised to suit the client’s brand. Experience, I would say is the most valuable.

What are the standards of conferencing in South Africa and the rest of Africa, as opposed to the rest of the world? I’ve worked around the world and I think South Africa is high up there in terms of putting on quality corporate events. A lot of conferences are attended by international delegates and speakers, and with those I’ve had experience with, the international speakers have always been pleasantly surprised. More companies are wanting to steer away from the traditional stuffy and outdated look and feel of corporate events, and are wanting to push boundaries. For example, we did Rand Merchant Banks’ annual conference last year, which had a roller-coaster theme to reflect the state of the financial markets at the time, so we included a

rollercoaster as part of the set-design. It’s great to see companies being open to new ways of thinking and pushing boundaries.

What is the process from the brief to the finished product? Before a client approaches any eventing, sound and lighting and production designer or organiser, they need to have a venue, budget and their creative inspiration in mind. The first step is to then meet and brief the supplier to include budget, themes, restrictions, etc. The client will then be presented with a design and proposal which kicks off the process. Once tweaks are made, costings approved and final sign-off is received, the planning starts. The client, the suppliers and internal team will need to sit together to allocate roles and timings. This is then followed by tight schedules, flowcharts and final drawings.

When we run a corporate event, my team will sit at front of house, but I will never sit there. Instead, I ask the client to come directly to me at a separate table if they have any queries. This way they do not stress out the team, especially if they are busy working on fixing the problem. Additional stress in an already stressful environment is not productive, so you need to minimise this as much as possible.

How best to work with the organisers in terms of schedules, logistics and creative vision? Depending on the project, suppliers can either deal directly with the company’s marketing or events manager or work with the company’s creative agencies. It’s therefore important that you know how to work with everyone involved. It’s a highpressure job, but if you get the planning right up-front, you will be fine. People have asked me how I stayed calm over the years and my answer is panicking won’t get you anywhere. You need to stay calm at all time. If you’re high maintenance and panicked, people pick up on that, but if you’re calm and relaxed, you can transfer that energy to the rest of the team. Client management is a big part of the job.

Who is Gareth Hadden? Gareth is the business director and founding partner at Formative. Gareth is responsible for the client liaison, business development, and project and production management at Formative. His hands-on approach and ability to manage the various stages of workflow at once has earned him a reputation as a first-call project leader, delivering on time and on budget. As a result, he has flown across the world to steer projects for clients on a regular basis. Before starting Formative, Gareth was a key business development and sales executive at Gearhouse South Africa.

INDABA REPORTBACK

Africa’s Travel INDABA 2017 hailed as a ‘resounding success’ Africa’s Travel INDABA 2017 has been deemed an outstanding success as the show saw high-quality buyers from across the world meeting high-quality exhibitors from across the African continent, showcasing a variety of tourism products and services. This resulted in more than 20 000 confirmed meetings being held over the three show days – an increase of more than 20 per cent compared to last year’s figure.

here were a number of exciting developments at this year’s event, held at Durban’s Inkosi Albert Luthuli International Convention Centre, including the rebranding and renaming of Africa’s premier travel trade show to Africa’s Travel INDABA. The new positioning fully reflects the ownership of the trade show by the entire African travel industry and reemphasises South Africa’s commitment to furthering tourism and economic development on the continent. This year’s INDABA attracted about 7 000 delegates, including 1 449 local and international buyers, as well as more than 1 000 exhibiting businesses from 18 African countries showcasing a diverse array of travel and tourism offerings. A total of 692 registered media representatives attended the show, an eight per cent increase over 2016. INDABA’s African focus was reinforced by President Jacob Zuma who, in officially opening this year’s show on

Tuesday 16 May, referred to it as “a wonderful way to celebrate Africa Month and to showcase the beauty of our country and our continent. This week we bring Africa and the world together at this homegrown trade show where Africa markets itself to the world.” President Zuma also announced that following a comprehensive bid process, Tourism KwaZulu-Natal and Durban had been awarded Africa’s Travel INDABA for the next five years. Africa’s Travel INDABA also saw the launch of South Africa’s “I Do Tourism” marketing campaign, which will highlight how tourism, a rapidly growing sector, has the potential to change people’s lives for the better by making a direct and tangible contribution to inclusive economic growth. South Africa’s Minister of Tourism, Tokozile Xasa, invited all South Africans to become tourism ambassadors for their own country, hailing “I Do Tourism” as a movement that will show the social and

Minister of Tourism, Tokozile Xasa

economic value of tourism in people’s day-to-day lives. The Minister also launched the National Department of Tourism’s campaign to achieve 30 per cent of women in executive management and board directorship positions in tourism in the next five years. The campaign, dubbed “Women in Tourism (WiT) 30in5”, will be chaired by Tourvest chief operating officer Judi Nwokedi in a collaboration with the private sector. In addition, the trade show’s first ever Business Opportunity Networking Day (BONDay) session for exhibitors took place on Monday 15 May. It allowed the sharing of international best practice in the area of marketing and communications for the benefit of exhibitors, who were also given a platform to network and interact. South African Tourism chief executive Sisa Ntshona praised this edition of Africa’s Travel INDABA as a resounding success: “This year was all about listening to the feedback from exhibitors and partners that resulted in some fundamental changes, to ensure the event stays fresh and relevant. “These ranged from the show’s updated diary system that provided more matchmaking and meeting opportunities to a brand-new INDABA app as the show’s primary source of information about news, meetings and events. “Other event enhancements included the new Lap of Luxury pavilion, showcasing five-star products, and the Hidden Gems pavilion showcasing small tourism businesses,” he explained. “Hidden Gems was a pioneering initiative between the private sector and public sector aimed at accelerating inclusive growth in the tourism industry. The programme identified 90 quality

INDABA REPORTBACK tourism SMEs from all nine provinces, and helped get them market-ready before their sponsored participation at Africa’s Trave INDABA. “It proved to be a highly successful platform for them to meet and network with fellow exhibitors, as well as travel buyers, and gain valuable exposure for their enterprises,” Mr Ntshona added. KwaZulu-Natal’s MEC for Economic Development, Tourism and Environmental Affairs, Sihle Zikalala, said: “We are thrilled the province has won the bid to host INDABA for the next five years. This will give us an opportunity to further invest in the show and ensure that it continues to grow, thereby increasing its contribution to the province’s GDP. “Furthermore, it will allow us the opportunity to engage tour operators to partner with us in growing intra-African travel into KwaZulu-Natal. We want to create an impactful tourism sector that will spread into our rural and township tourism economies as well.” Phillip Sithole, acting deputy city manager for eThekwini and head of Durban Tourism, stated: “It is evident that robust engagements need to take place between the public and private sector to grow tourism together. “Transformation in the tourism sector will also be high on the tourism agenda and we will ensure that emerging entrepreneurs are given the necessary resources and skills to develop new products and experiences for the city. We look forward to the innovation and transformation of Africa’s Travel INDABA over the next five years.” Summing up the show’s success, Mr Ntshona noted: “We’re confident that the additional offerings, SME showcase and enhanced platforms for dialogue and information-sharing contributed to the success of Africa’s Travel INDABA 2017. We’re not done yet though, with several more enhancements and a refreshed brand planned for 2018. We trust that exhibitors, delegates, media and buyers will be as excited as we are for next year’s event.” Africa’s Travel INDABA will take place from 8 to 10 May 2018 at the Inkosi Albert Luthuli International Convention Centre in Durban, with 7 May being BONDay.

Durban secures INDABA

for next five years Speaking at the INDABA’s opening ceremony, President Jacob Zuma announced that Durban has secured the rights to host the show for the next five years.

ommenting on the announcement, chief executive officer of the Durban ICC, Lindiwe Rakharebe, said: “We are thrilled, honoured and proud to be the host venue for Indaba for the next five years. Having been home to Africa’s Top Travel show since 1992, it is wonderful news that we will remain its host for the next five years at least. “INDABA is one of the highlights of our year and is the ideal showcase of the amazing tourism offerings available in Durban and KwaZulu-Natal, not to mention that the event is also the premier platform to discuss the growth and development of our tourism industry in the years ahead,” Ms Rakharebe added. Her Worship The Mayor, Cllr. Zandile Gumede is ecstatic with the city winning the five-year bid to host INDABA until 2022. “This is an affirmation that the city has the resources, the world-class

Vectorsoft POS Solutions focuses on the needs of the hospitality & wholesale/retail markets. Our hardware and software product range is the result of proven successful implementations in diverse environments, and we actively take part in the whole project cycle, from consulting through to physical implementation and ongoing support. Vectorsoft's team of qualified IT Professionals have extensive experience, and ensure your requirements are understood and adequately addressed at all times.

infrastructure and the capabilities of growing the tourism INDABA to new heights. We strongly believe that the new international direct flights, the city’s new infrastructural developments, new hotel investments and major tourism investment in the north of Durban have all attributed to the success of this win.” Renowned as one of the top three travel events in the world, the event is expected to generate an estimated R500-million in economic impact for the city and province over the next five years. Ms Rakharebe also expressed her gratitude to the other bid parties, the KwaZulu-Natal Department of Economic Development, Tourism and Environmental Affairs, Tourism KwaZulu-Natal, the eThekwini Municipality, and Durban Tourism for their partnership in the bid.

vectorsoft POS SOLUTIONS

Tel: +27 31 563 0469 • +27 82 493 4505 (ALL HOURS) • vinop@vectorsoft.co.za

C O N S U LT I N G

I N S TA L L AT I O N

TRAINING

S U P P O RT

CONFERENCING IN THE BERG

aha Alpine Heath Resort

A mountain of fun for the entire family A fun-filled mountain escape awaits the entire family at aha Alpine Heath Resort which is nestled along the unsurpassed scenery of the Drakensberg mountain range. The word ‘draken’ derives from the Greek word meaning ‘dragon’ and ‘Ukhahlamba’ by the Zulu nation which means ‘the barrier of spears’.

arge parts of the Drakensberg were declared a world heritage site in 2000 due to its ecological and cultural diversity. The resort is situated midway between Durban and Johannesburg and a mere 45km from Bergville in KwaZulu-Natal. aha Alpine Heath Resort holds prestige as one of South Africa’s premier family holiday and conference venues and won the 2016 TripAdvisor Travellers Choice Awards for Hotels in the category of Family Resorts, ranking in the top 25 nationwide. This exclusive family resort is ideal for a visit any time of the year depending on the type of holiday you’d like to enjoy. The high mountains can cause extreme weather conditions, with thunderstorms in summer and temperatures reaching below zero in winter with snow in higher regions. Autumn (March to June) has often been described as having he best climate. This 4-star resort offers superb north-facing self-catering

chalets that consist of 100, 3 bedroom self-catering chalets. These have one main bedroom with an en-suite and two twin bedrooms with a shared bathroom, as well as one chalet that is specially modified for physically impaired guests. Each selfcatering chalet can accommodate a maximum of six people, including children. Imagine waking up to panoramic views of the mountain and sounds of crystal clear streams and fresh mountain air as you prepare to embark on your day? You can enjoy your quiescent retreat in peace as each chalet has its own private patio ensuring for ultimate privacy. All chalets are equipped with a fireplace, ideal for keeping those winter chills at bay, a cosy lounge, patio, a self-catering

kitchen, satellite TV, telephone, dining areas and good cellular reception. With bountiful activities in store for the entire family, there will never be a dull moment. Take in the fresh mountain air by setting off on an energetic hike along trails that have been described as some of the most remarkable in South Africa and dare we say, the world. Enjoy horseback riding on the resorts surroundings and take in the spectacular scenery. The entire family can enjoy a game of volleyball, tennis or squash; putt-putt or perhaps challenge each other to a game of outdoor chess, or simply laze around the pool. The resort is self-catering. However, aha Alpine Heath Resort offers a number of great dining options at on-site eateries. Meals can be enjoyed in the restaurant which offers an a la carte or buffet breakfast and dinner on offer is served either as a buffet dinner or light snack menu. The Tavern Bar offers a

CONFERENCING IN THE BERG

aha Alpine Heath Resort; South Africa’s premier family resort, wedding venue and conferencing destination.

BOOK NOW snack and platter menu which is available all day for guests to enjoy, offering a variety of light meals and not-so-light meals. If you are looking for the best morning or afternoon “pick me up”, head down to the coffee shop with its laidback surroundings and enviable views of the village. It serves a selection of cappuccinos, espressos or lattes along with a buffet breakfast, buffet dinner or light snack menu, depending on occupancy. aha Alpine Heath Resort offers a first-rate wedding venue, accommodating up to 200 guests, flawlessly suitable for a day or evening wedding. Its charming chapel comfortably seats a maximum of 70 guests. To ensure that you truly enjoy a day you will never forget, there’s a dedicated team of professionals who will help make your dream become a reality, leaving couples with the peace of mind to be enthralled in their special moment. The wedding package is only available to wedding parties consisting of more than 30 guests. The resort also offers exceptional conferencing facilities with 11 venues to select from with the largest venue, The Arbousset,

accommodating 300 delegates in cinema-style seating and each is fully equipped with state-of-the-art equipment, such as overhead projector, screen, TV and VCR, 2 x flipcharts, PA system, roving and lapel microphones, notepads and pens, and data projector for hire. Adding that extra touch to your stay, aha Alpine Heath Resort offers little home comforts like baby cots, heaters, extra fridge, gas braai, charcoal braai with or without charcoal. Due to the area being considered a fire risk zone, open braai fires at chalets are restricted on occasions where high winds are being experienced as an extra precaution. Bookings need to be made at reception for both the gas braais and the open braai area. This award-winning family resort is sure to leave you with memories to last a lifetime.

www.aha.co.za | +27 87 075 0864 | +27 87 740 9292

VENUE OF THE MONTH

Experience 300 years of

heritage at Spier

Spier Hotel and Conference Centre recently underwent a revamp for 2017, using repurposed elements, natural materials, local skills and small scale producers.

he Fair-trade accredited hotel and conference centre is focused on doing business with integrity. Spier’s Thinking Business conferencing packages plug into a more mindful approach. Located on a 300-year-old Stellenbosch wine farm, the hotel is surrounded by meticulously restored historic buildings and a pristine environment.

Excellent wines, farm-to-table food, seamless service and a welcoming spirit are all part of the conferencing experience at this recent Gold winner at the Virgin Holidays Partners in Sustainability Awards. The conference venues have been recently refurbished, with the installation of new sliding doors, soundproof double doors, water-saving taps and various other enhancements.

The 153 rooms cluster around six leafy courtyards, each with its own pool. Spier is known for its custodianship of South African arts, nurturing people and community, and conserving, recycling and restoring with future prosperity in mind. Spier is 20 minutes from Cape Town International Airport, and half an hour out of Cape Town.

VENUE OF THE MONTH

Spier Hotel was voted 18th Best Hotel in Africa by the Condé Nast Traveler 2015 Readers Choice Awards.

Spier hotel Spier is one of the oldest wine farms in South Africa, with a recorded history dating back to 1692. While rooted in this heritage, Spier has a vibrant and conscious energy. The Spier Hotel and meeting facilities offer inspiring winelands getaways in the tranquillity of nature. Spier Hotel was voted 18th Best Hotel in Africa by the Condé Nast Traveler 2015 Readers Choice Awards.

Homegrown food Spier’s fresh produce is either grown on the farm or sourced from other farmers close by. Spier believes the natural flavour of food speaks for itself, so the chefs’ approach is to keep conference food simple, but tasty. The conference menu changes seasonally, depending on the supply in Spier’s food garden.

Spier overview Today, Spier has a modern, conscious energy. Focused on art and good farming, Spier is about farm-to-table food and accoladed wines. Its people are committed to living and working in ways that bring positive change to the environment and community.

Conscious conferencing Spier’s Conscious Conference

package includes environmental and social components, supporting their sustainable business ethos. Spier has 12 different meeting venues varying in capacity, from the conference centre to the historic Manor House. Spier can cater for large and small conferences, business meetings, workshops, seminars and exhibitions.

Tel: +27 (0)21 809 1100 Email: conference@spier.co.za www.spier.co.za

VENUE NEWS

ADVERTORIAL

Johannesburg Expo Centre

More than meets the eye You may know the Johannesburg Expo Centre as one of the country’s largest exhibition, conference and events venues, set against the backdrop of the city’s mine dumps in Johannesburg south. You may also know it as the proud host of the Rand Show, Automechanika and Ultra South Africa. But there’s a lot more to the Expo Centre than meets the eye …

proud leader and ambassador of its industry, the Johannesburg Expo Centre (JEC) offers multipurpose facilities that provide more than 50 000 m² of indoor space and more than 100 000 m² of versatile outdoor space. This makes it the perfect place to host trade exhibitions, conferences and consumer events of any size. That’s not all, though. The diverse facilities include:

up to 4 000 m² of space for important business meetings, while individual gates and entrances for each hall provide ease of access for event build-up and breakdown. Guests can also enjoy access to 20 000 parking bays, 24 hour security, and five star catering facilities.

4x4 Track

Monorail

Another exciting feature at the Expo Centre is the 4x4 demonstration track. Aside from its use during the Rand Show by various exhibitors, the 4x4 track is a favourite for corporate teambuilding events.

Clubhouse

Mini Golf Course

This impressive function room provides the perfect setting for corporate dinners and events, with the capacity to seat up to 200 people. Thanks to an excellent restaurant, the clubhouse can be used for intimate events, cocktail functions, press releases and media launches, and with private access to the venue, it serves as a VIP area during concerts and events.

This structure, which runs for 1 000 to 1 200 metres around the JEC, gives you an opportunity to see the Expo Centre like you’ve never seen it before. Providing a bird’s eye view of the venue, the monorail adds a unique perspective to an already inimitable venue.

Lake

Practise your swing at the Expo Centre’s mini golf course which comprises of three greens played as a 9-hole mashie course. The shortest hole is 60 m in length while the longest hole is 125 m. It’s perfect for teambuilding.

Conference Rooms

Studio Joburg

Smaller upmarket conference facilities include the Black Eagle and Bateleur Conference Centres, which provide

If you hadn’t yet heard, the JEC added film production to its arsenal of services in 2016 with the launch of Studio Joburg – a fully-fledged film and television content hub. Studio Joburg will see facilities within the Expo Centre converted into a filmmaking centre, with additions made to include a film school, post-production facilities and office space. There are also long-term plans in place to create an amusement park with studio tours, park rides and themed precincts.

The JEC also has its very own fire pool. The lake is a biodiverse environment which contains fish and other species and has been used extensively as an exhibition area for boats and other structures. During the Rand Show, the lake is used as a stage area and there are plans in place to offer it as an additional set for films.

VENUE NEWS

Marriott Hotels opens in Cape Town Marriott International recently converted Cape Town’s popular African Pride Crystal Towers Hotel & Spa into a Marriottbranded hotel, to be known as the Cape Town Marriott Hotel Crystal Towers.

e are confident that Cape Town is more than ready for a Marriott branded hotel,” said Alex Kyriakidis, president, Middle East & Africa, Marriott International. “South Africans love to travel, and they warm to iconic international brands like Marriott. With South Africa having become a destination of choice for travellers from across the globe, we are bringing the features of the Marriott experience to the country for all to enjoy.”

Welcome to the Greatroom Regular Marriott Hotel guests will for the first time in South Africa be able to enjoy the Marriott brand facilities they know so well from around the world: the familiar taste of the1 Marriott burger, Business Africa - Half page.ai 2017/04/25 01:40:21 PM the

Greatroom where one can work, play, discuss, and enjoy a top-quality snack or drink, and try out the latest in technology available to guests.

Combining business and leisure The hotel is perfectly situated for tourists to get a feel for Cape Town as a unique travel destination. In addition to the leisure traveller, the business traveller will enjoy topnotch conference facilities and business technology. Leon Cohen, managing director of Rabie Property Group, the developer of Century City and the owner of the Cape Town Marriott Hotel Crystal Towers, said they were delighted to welcome such a

strong international brand to Cape Town and Century City, in particular. “Our recently opened Century City Conference Centre is performing way ahead of our most optimistic expectations, attracting a growing number of national and international conferences. “Having a Marriott-branded hotel substantially increases our offering and will no doubt appeal in particular to our international delegates.”

BIG 5 SAFARI & SPA Real Africa. Real Close To Cape Town

Over 10,000 hectares of Big 5 Conservancy. 4 STAR ACCOMODATION | SPA | CONFERENCE CENTRE Set in the pristine Southern Karoo Highlands against a backdrop of dramatic mountains, the four-star Aquila Private Game Reserve & Spa is a Big 5 conservancy that offers an exciting taste of real Africa just two short hours’ drive from Cape Town. Outstanding personal service and magniﬁcent facilities make this a great team building, small meeting and corporate gathering venue.

2 Conference Venues | Meetings and Events | Team Building Activities Gala Dinners | Intimate “Bush Braai” Experience

Aquilasafari www.aquilasafari.com AquilaSafaris RESERVATIONS: +27 (0)21 430 7260 | MOBILE: +27 (0)83 301 9222 | RES@AQUILASAFARI.COM

EXSA NEWS

Come celebrate

Global Exhibition Day 2017 with EXSA tsh

“The competition mechanics will i be shared with la n u P h m u the industry closer to the time. The aim is to come together to network and celebrate our industry in a fun, relaxed and informal way,” he concluded.

David DuBois, IAEE president, and chief executive officer. “As preparations progress, we are inviting every player in our industry to get involved.” Phumulani Hlatshwayo, EXSA general manager, said: n te H at “To make our activation a truly South African experience, we invite all industry players and stakeholders to join us at the Johannesburg Expo Centre on 7 June 2017 for a potjie competition. Team up and produce your tastiest potjie creations.” rf

riven by Paris-based UFI (The Global Association of the Exhibition Industry) and Dallas-based IAEE (The International Association of Exhibitions and Events), a growing list of associations and K ai industry players have pledged to join forces for Global Exhibitions Day to promote the industry and highlight its achievements. “We are amazed by the support that this idea has received already,” said Kai Hattendorf, UFI managing director, and

w ayo

Exhibition organisers, venues, associations, and service providers from around the world are uniting behind a global initiative to stage Global Exhibitions Day.

PROGRAMME 09:30 – 10:00

Guests arrive

10:00 – 11:00

Welcome address & competition rules

11:00 – 15:00

Potjie cooking, networking, and entertainment.

15:00

Judges select winners and teams get to sample each other’s creations

Kindly RSVP to Thuli Ndlovu at info@exsa.co.za

THE POWER OF EXHIBITIONS: Face-to-Face is Simply Better We are the go-to people for exhibitions and events. Our members comprise of Venues, Organisers, Service Providers, Suppliers and Associate Organisations. Formed in 1980, EXSA is recognised internationally as the voice of the exhibition industry in South Africa, and is always available with help and advice.

T: +27 11 805 7272 F: +27 11 805 7273 E: exsa@exsa.co.za www.exsa.co.za Patrons: Platinum:

Gold:

SITE NEWS

Millennials Enticed by more ‘authentic’ experiences By Tes Proos, Site Southern Africa president

Recent studies show that globally, millennials are the largest generation to date and with the greatest potential to effect change.

hat is also interesting to note is that millennials are 23 per cent more likely to travel abroad than their older counterparts and will make up half the global workforce by 2020. These stats have a direct influence on the travel incentive industry and the type of travel experiences we can offer this generation. Understanding their needs more clearly will shape how we design millennium friendly travel incentive programmes. Another aspect that should not be ignored is their capacity to influence via social media networks. The more sharable the experience, the more enticing to the young business traveller. If managed properly, this aspect serves as a phenomenal marketing tool for the industry. While travel incentives are ultimately about reward and recognition, we cannot ignore the millennial’s need for more

authentic and immersive experiences. The reality is that millennials are not motivated by the same incentives used 20 years ago on their older counterparts. They are looking for travel that includes opportunities for personal growth, involvement in CSI initiatives and cultural immersion. Known for its diversity and rich cultural heritage, South Africa is also making its mark as a leading innovation-hub and socially transformative economy on the African continent. This combination alone, offers the young business traveller an opportunity to not only immerse themselves in the mainstream tourist attractions, but also to tap into innovative, stimulating and enriching experiences that will enhance

their networks and world views. As an award-winning destination, we can tick all the boxes in terms of what we can offer business and leisure travellers, but with this generation, we must acknowledge that luxury and opulence are no longer the leading drawcards. Authentic and impactful experiences can only be designed when we consider our rich cultural tapestry, the global business landscape and the undiscovered gems we harbour. This gives rise to the opportunity for tourism, business and social impact organisations to extend their collaboration into a space where we can create experiences that appeal to a market that is set to influence the incentive travelling space for decades to come.

What we’re all about: motivational experiences Why we do it? Business results! Site is the only global network of travel and event professionals committed to motivational experiences that deliver business results. Site provides insights and connections that inspire the utilisation of this powerful tool across diverse industries, regions and cultures. Site serves as a source of knowledge and best practices where members can make personal connections that sustain professional growth. Only one organisation sits at the critical intersection between those who seek the benefits of motivational tools and those who can provide these extraordinary experiences. That organisation is Site ...

Contact Tes Proos

Office: + 27 (0)21 555 3617 Fax: 086 698 7792 Email: tes@crystalevents.co.za www.crystalevents.co.za

ADVERTISERS INDEX

SUBSCRIBE TO

Business Events Africa

May 2017 Vol 37 No 4 Advertiser

Page

Website

AN INDISPENSABLE PUBLICATION!

aha Hotels & Lodges

40, 41

cro@aha.co.za

www.aha.co.za

Aloha Pos t/a Vectorsoft

vinop@vectorsoft.co.za

www.vectorsoft.co.za

A year’s subscription provides you with the Yearbook, 11 monthly magazines and a copy of the annual South Africa Conferences & Exhibitions Calendar.

Aquila Private Game Reserve

res@aquilasafari.com

www.aquilasafari.com

Centeq Events

crystal@centeqevents. co.za

www.centeq.co.za

CTICC

10-11

sales@cticc.co.za

www.cticc.co.za

CSIR

OFC, 8, 9, 21

icc@csir.co.za

www.csiricc.co.za

EXSA

exsa@exsa.co.za

www.exsa.co.za

p Yes, please, I would like to subscribe to Business Events Africa.

Folio Translation Services

lauri.king@folio-online. co.za

www.folio-online.co.za

Subscription options (please tick):

Johannesburg Expo Centre

OBC

info@expocentre.co.za

www.expocentre.co.za

p Guide (Yearbook, 11 monthly magazines and annual calendar): R650

Mandela Bay Development Agency (Tramways)

32-33

Luvuyo.bangazi@mbda. co.za

www.mbda.co.za

Peermont Global

5, 35

reservations@peermont. com

www.peermont.com

Rodlin Design

rod-lin@iafrica.com

www.rodlindesign.co.za

SAACI

IBC, 12

info@saaci.co.za

www.saaci.co.za

SAB World of Beer

events.co-ordinator@ za.sabmiller.com

www.worldofbeer.co.za

Sandton Convention Centre

26-27

scc.info@tsogosun.com

www. sandtonconventioncentre.com

Site

tes@crystalevents.co.za

www.crystalevents.co.za

Spier Wine Farm

42-43

conference@spier.co.za

www.spier.co.za

The Sandton Indaba

indaba@indabahotel.co.za

www.indabahotel.co.za

SUBSCRIPTION FORM To: Business Events Africa, PO Box 414, Kloof, 3640 Tel: (031) 764 6977 Fax: 086 762 1867 E-mail: jackie@contactpub.co.za

All prices given above include postage, packaging and VAT (RSA only) p Enclosed please find cheque to the amount of R..................................... NB: Please make cheques payable to Contact Publications (Pty) Ltd Banking Details: First National Bank, Kloof Branch Code: 221526 Account Number: 50730106925 Account Name: Contact Publications Do you require a tax invoice p Yes p No (If yes, one will be sent to you on receipt of your payment.)

p Please start my subscription from the..........................................issue.

businesseventsafrica.com

Name:........................................................

Get today’s news today!

Position:....................................................

...................................Code:....................

Now in its 37th year of publication, Business Events Africa remains the tried and tested resource for the meetings, exhibitions, special events and incentive travel markets.

Tel:..............................Fax:........................

Find us on

Company:.................................................. Address:................................................... .................................................................

CALENDAR

Conferences, workshops and exhibitions of interest to the conference, exhibition and special events market For free entries in this calendar, please supply information to: Contact Publications Tel: (031) 764 6977 | Email: colleen@contactpub.co.za LOCAL: 2017

LOCAL: 2018

2-4 JUNE: SAACI 2017 Congress Venue: Tshwane (Gauteng) More information: Rudi Van Der Vyver Tel: 084 580 9882 Email: ceo@saaci.org | www.saaci.org

INTERNATIONAL: 2017 JUNE 14-16: IBTM America. Venue: South Florida, United States of America. Email: ibtmamerican@reedexpo.com AUGUST 23-24: IBTM China. Venue: Beijing, China. Email: cibtm.helpline@reedexpo.co.uk SEPTEMBER 6-7: IBTM LATIN AMERICA. Venue: Ciudad de Mexico, Mexico. Tel: +52 (55) 88 52 62 10. Email: info@ibtmlatinamerica.com SEPTEMBER 26-28: IT&CMA Asia 2017. Venue: Bangkok Convention Centre, CentralWorld Bangkok, Thailand. www.itcma.com OCTOBER 10-12: IMEX America. Venue: Las Vegas, United States of America. Tel: +44 1273 227311. www.imex-america-2017.com

18-20 APRIL: WTM Africa 2018 Venue: Cape Town International Convention Centre, Cape Town More information: Thebe Reed Exhibitions Tel: +27 (0)11 549 8300 Email: info@ThebeReed.co.za

NOVEMBER 12-15: 56th ICCA Congress. Venue: Prague, Czech Republic. More information: Mathijs Vleeming, marketing project manager, ICCA, Toren A, De Entree 57 1101 BH Amsterdam, The Netherlands. Tel: +31 20 398 1962. Email: mathijs@icca.nl. www.iccaworld.com NOVEMBER 28-30: IBTM World. Venue: Barcelona, Spain. Tel: +44 (0)20 8271 2127. www.ibtmworld.com

FEBRUARY 6-8: IBTM ARABIA. Venue: Abu Dhabi, United Arab Emirates. Tel: +44 (0)20 8271 2143. www.ibtmarabia.com FEBRUARY 20-21: AIME 2018. Venue: Melbourne Convention & Exhibition Centre, Melbourne, Australia. Tel: +61 2 9422 2500. www.reedexhibitions.com.au MAY 13-15: Association Expert Seminar. Venue: Frankfurt am Main, Germany. More information: ICCA Netherlands. Tel: +31 20 398 1961

INTERNATIONAL: 2018 JANUARY 22-23: AIME Dubai. Venue: Dubai World Trade Centre, Dubai, United Arab Emirates. Tel: +971 603 3300 Email: event@aime.aero

JUNE 29-JULY 1: ICCA Association Meetings Programme. Venue: Fukuoka, Japan. More information: ICCA Netherlands. Tel: +31 20 398 1902

TEL: +27 11 452 1115 FAX: +27 11 452 3609 WEBSITE: www.plaslope.com EMAIL: glenda.aereboe@plaslope.com

TAMPER EVIDENT SECURITY BAGS

• Debasafe® Tamper Evident Security Bags are used whenever tamper-evident movement is critical. • We manufacture to order and assist in tailor-made solutions to suit your security needs. • A comprehensive range of security features are standard on the bags and additional features can be added. • The sealing strip is used for exacting demands with a heat indicator displaying attempts to tamper. • Tampering by means of cold, heat, solvents, liquids & manipulation is clearly visible. • Bags can be customised according to customer’s requirements with exclusive numbering & bar-coding. • Bags are manufactured in either transparent or opaque LDPE film, in various grades to meet specific requirements.

The bags are used for the safe movement of: • Government Departments • Foreign Exchange • Confidential Documents (Examinations, Elections, Passports, Visas etc.) • High Value Items (Diamonds, Precious Metals, Forensic Evidence, Cellphones, Computer Equipment) • Cash (Banks & Cash-in-Transit companies)