Business Events Africa Vol 35 No 09 by Contact Publications

Vol 35 No 9

2015

www.businesseventsafrica.com

Business Events Africa

Voice Of The Business Events Industry In Africa

Formerly the Southern Africa Conference, Exhibition & Events Guide and incorporating incentiveworld.com

Contents

The Authority on meetings, exhibitions, special events and incentives management

about the cover 8

The coming months are renowned for year-end functions and the CSIR ICC says it is experiencing a rise in unique event experience requests.

Regular Features

Comment

32 Venue of the Month

News

35 A Tribute To

16 A Local Perspective

36 Out of Africa

21 Executive Chef

48 The Last Word

25 Giver of the Month

Special Features

11 SPOTLIGHT ON TSHWANE Tshwane has much to offer the conference industry where the CSIR International Convention Centre has taken its service up a notch; and then there is the Arcadia Hotel, located at the foot of the Union Buildings, which has been providing hospitality for the past 40 years. 12 SAACI REPORTBACK Editor Irene Costa reports on the recent 2015 SAACI Congress, which took place in Cape Town in early August.

www.businesseventsafrica.com

Business Events Africa

Voice Of The Business Events Industry In Africa

Official media partner

Publisher: Godfrey King e-mail: gk@contactpub.co.za Editor: Irene Costa e-mail: gomesi@iafrica.com

Formerly the Southern Africa Conference, Exhibition & Events Guide and incorporating incentiveworld.com

Business Events Africa is published by the proprietors, Contact Publications (Pty) Ltd. (Reg No. 81/11920/07)

Official journal of the Exhibition & Event Association of Southern Africa

Head Office physical address: Suite 1, Fields Shopping Centre, Old Main Road, Kloof 3610. Head Office postal address: P.O. Box 414, Kloof 3640, South Africa.

Official Journal of the Southern Africa Chapter of the Society for Incentive Travel Excellence

Circulation: Jackie Goosen e-mail: jackie@contactpub.co.za Production Leader: Colleen McCann e-mail: colleen@contactpub.co.za Design & Layout: Beth Marchand e-mail: beth@contactpub.co.za

Tel: +27 31 764-6977 Fax: +27 31 764-6974 e-mail: contact@contactpub.co.za https://twitter.com/bizeventsafrica

Vol 35 no 9 2015 THE BUSINESS OF INCENTIVES Incentive travel reward programmes have become big business for South Africa and the South Africa National Convention Bureau says South Africa has great potential to further grow its incentive market.

Special Features 22

spotlight on intimate venues In this feature, Business Events Africa, introduces its readers to three amazing venues that offer intimate, exclusive and luxurious venues for that special occasion.

28 INCENTIVE DESTINATION Known as “Brazil’s capital of happiness” because of its countless popular outdoor parties, including its street carnival, Salvador is notable in Brazil for its cuisine, music and architecture.

31 SPOTLIGHT ON HERITAGE VENUES Maropeng, the official visitor centre for the Cradle of Humankind World Heritage Site, is celebrating its 10th anniversary with a 10 per cent discount.

Venue News 38 Premier Hotel & Resorts announces acquisition of The Richards.

39 River Place Country Estate join AHA portfolio.

Market News 40 Durban ICC for women in leadership. 41 Durban secures prestigious World Travel Award. 42 EXSA News 43 SITE News 44 Index of advertisers

45 Calendar 46 Directory + aSSOCIATIONS OF INTEREST

Advertising enquiries:

Publication details: Business Events Africa is published monthly. There is a Yearbook in June with magazines from January to May and July to December. Printed by: Paarl Media KZN, 52 Mahogany Road, Westmead, Pinetown, 3610. www.paarlmedia.co.za Annual subscription rate: R525 which includes postage, packaging and VAT. Rates for addresses outside South Africa can be obtained on application to the Subscription Department, Contact Publications.

publishers of Business Events Africa, is a member of:

Jean Ramsay (Western Cape) Cell: +27 (0)79 508-0428 e-mail: j.ramsay@telkomsa.net

Bernadette Fenton (Gauteng) Cell: +27 (0)82 443-8931 e-mail: bernadette@contactpub.co.za

Wendy Odendaal (Gauteng) Cell: +27 (0)79 138 2221 e-mail: wendy@contactpub.co.za

Editor’s Comment

Leave your ego at the door I n an ever-changing environment, I must say one constant remains the strong characters we have in our sector. We have the most passionate, inspirational and dedicated individuals who make this

industry tick. I just find that, over the last few years, there seems to be an increase in egos. I feel sometimes we need to leave the egos at the door and think about what is best for the company we represent. In these tough economic times, we need to keep to what we know and continue working on our relationships. I honestly believe relationships are the key to any working environment. I was at the Site Summit in Sandton recently and one of the speakers, Victor Kgomoswana, who is an expert in doing business in regional Africa, really got me thinking. How often do we talk about doing business in Africa? Are we not African? It is an interesting one because frankly, we do have this ego that we are “above” the rest of Africa. Unfortunately, South Africans do feel superior to the rest of Africa. What Victor said was quite clear. If you want to work with your fellow African countries, you need to get to know them and no, it’s not over an e-mail or a phone call. You need to work on the relationship face-to-face in the respective African country. The only way you will get to know the country is by visiting it. South African companies have, in many ways, already

missed the boat by not exploring the rest of Africa and putting egos aside. Many foreign companies are already one step ahead of us, as they see the potential of Africa, something we still don’t. Yes, many South African countries are doing some form of business with the neighbouring SADC countries, but do not delve any higher or deeper into the opportunities that are there. The African continent has huge growth potential, but remains untapped by the South African market. Why? I think it is in some ways fear, and the perception we have here that the rest of Africa is still rather undeveloped, uneducated and corrupt. I wonder how many foreigners think the same about South Africa? Personally, I am one of those people who thought that way, but after hearing Victor speak, I realise I can’t accept these truths unless I experience it for myself. Yes, it will take time, but I think in the long run it will be worth the effort. Without a doubt, it will mean me dropping the ego and taking a leap of faith.

Irene

Email: gomesi@iafrica.com

News

Commonwealth Games 2022

is coming to Durban

he Commonwealth Games of 2022 will be coming to the City of Durban after a unanimous vote by the Commonwealth Games Federation (CGF) in Auckland, New Zealand. President of the South African Sports Confederation and Olympic Committee (SASCOC), Gideon Sam, said: “I stand before you today an extremely proud South African. We are ready to host the 2022 Commonwealth Games, for the very first time on African soil, in Durban, South Africa in 2022. “The fundamental premise of our submission is that the Games will provide an opportunity to fast track our development both on an economic and social level. “In particular, the development and inspiration of our young people not only in South Africa but in the rest of the Commonwealth.” Mr Sam thanked the CGF for their constructive input and positive feedback and, once again, emphasised that Durban is well suited and ready to host the greatest Commonwealth Games ever and

to inspire many generations to come, while contributing to the growth of the Commonwealth Games movement. The Mayor of the City of Durban, James Nxumalo, said: “Today marks a gigantic leap in the affirmation and positive trajectory for the continent of Africa. It is a moment to seize and firmly anchor our position as a decisive force in sports worldwide. “There can be no better symbolism for South Africa and the Commonwealth of Nations to mark its first ever Games in 2022 in Africa with the opening ceremony on 18 July – the birthday of the greatest statesman of our times, a Nobel Peace Prize Laureate, a hero and role model for many, young and old – Nelson Mandela,” added the Mayor. Bid Committee chairman, Mark Alexander, expressed his thanks to the CGF for awarding the Games to Durban. “It is a great day for Durban and for South Africa as we bring the Games of 2022 to Africa,” Mr Alexander said. “This bid to host the Commonwealth Games will accelerate the progress the city is making in construction and development, and in building a more inclusive citizenry. “Through the Games we aim to build greater social cohesion, create opportunities for empowerment, boost prosperity and ensure equality, while also fast-tracking economic growth in our country. The Commonwealth Games in Durban will be a game changer for the city,” Mr Alexander added. “This is an extraordinary day for Durban, a momentous day for South Africa and an historic day for the African continent,” said Tubby Reddy, chief executive officer of the Bid Committee.

“We are greatly humbled and honoured to receive this vote of confidence from the members of the Commonwealth countries. I would like to offer my sincerest gratitude to the Commonwealth Games Federation and the Commonwealth Games Associations for this honour. “We did not make the journey here alone. Many people have supported us along the way. “Firstly, thank you to the people of Durban and South Africa who have stood with us in this bid. The Minister of Sport, Fikile Mbalula, and his Cabinet colleagues, together with the provincial government of KwaZulu-Natal and of course, the City of Durban, have all joined to ensure that we lodged a world-class bid and that in seven years time will host a successful Games,” Mr Reddy added. Welcoming the awarding of the XXII Commonwealth Games to the South African City of Durban, CGF President HRH Tunku Imran said: “Over more than eight decades, many great Commonwealth cities, nations and territories have hosted the Games in order to build peaceful, prosperous and sustainable communities, inspired by the actions and achievements of our Commonwealth athletes, and underpinned by our values of humanity, equality and destiny. “Our friends from Durban, KwaZuluNatal, and South Africa, are now primed to make the most of that responsibility and opportunity, and it gives me very great pleasure to welcome the South African City of Durban as proud host of the XXII Commonwealth Games. “As a movement, we stand together to welcome and support the very first Commonwealth Games on African soil.” n

Cover Story

experiencing rise in unique event experience requests The coming months are renowned for year-end functions and as the time set apart by companies for strategic planning. Deadlines, project deliverables and the imminent festive period all add to decision-makers’ already full plates and venue choices are arduous. The CSIR International Convention Centre is set to take up the influx of these event requests.

he CSIR ICC is experiencing a rise in unique event experience requests. Event organisers

are moving away from formal dinner set-ups and instead requesting more interactive events that encourage guests’

participation. The CSIR ICC boasts numerous versatile venues ideal for formal banquets, cocktail functions and award ceremonies. In particular, the CSIR ICC has experienced a rising demand for themed events and outdoor set-ups under African skies. The latter is ideal for the CSIR ICC due to it having a large outdoor alfresco dining deck, which can accommodate 500 persons, set among tranquil, natural bush surrounds. The CSIR International Convention Centre has taken its service up a notch by having dedicated chefs “braaiing” meat and poultry according to clients’ requests

Cover Story

during alfresco dining events. The ICC deck offers spectacular views of the lush bush environment surrounding the Centre and has built-in authentic South African braai facilities where clients can watch as their bespoke menu is created. What sets the CSIR ICC ahead of the pack is its ability to combine both authentic South African dishes with dishes that have a modern flare to cater for all tastes.

While understanding the importance of offering authentic South African cuisine, brain food and healthy menu choices are also at the forefront of all menu selection creations equally intended to give a tantalising jaunt. “Our braai menu is particularly popular with our clients because we prepare clients’ meat individually to their specific taste. We also only make use of fresh ingredients and herbs grown from our very own herb garden

for all our side dishes that form part of the menu, explains Bethuel, CSIR ICC sous chef. “We always approach each client menu request as a new challenge to showcase our versatility and as an opportunity to come up with delightful new dishes. I am confident our kitchen team will be offering our clients an exhilarating dining experience during the upcoming year-end function peak period,” concludes Bethuel. n

Contact Details Meiring Naude Road, Brummeria, Pretoria Tel: +27 (0)12 841 3884 | Fax: +27 (0)12 841 2051 Email: icc@csir.co.za | Website: www.csiricc.co.za

Spotlight on Tshwane

Arcadia Hotel …

40 years of hospitality A

rcadia Hotel, located at the foot of the Union Buildings, is a privately-owned, but professionally-managed commercial hotel. The hotel has been a “front runner” of Pretoria’s hotel industry for more than 40 years now and continues to offer delegates with friendly, and a caring touch of hospitality in conferencing. Conference facilities at the hotel have been constantly upgraded, yielding consistent conference business. All 139 guest bedrooms are en-suite and have also been recently renovated with soft furnishings and offer all modern guest amenities. Conference facilities include eight venues for up to 250 delegates and offer “absolute value for money” in terms of day conferences, as well as a 24- hour package, which includes accommodation and dinner for delegates. Besides all standard conference equipment and catering for break times as part of the day package, free wireless Internet access is available across the hotel, to the delegates. Secure, undercover parking for vehicles is available. Arcadia Tours & Transfers, associate company of the hotel, offers Airport Transfers to and from OR Tambo International Airport, as well as sight-seeing tour options for delegates, while at leisure. Transport within city limits and to the new Gautrain terminals at Hatfield and Pretoria is complimentary to hotel resident guests. Conference business at the hotel consists of both domestic and international markets and the “caring touch of conferencing” provided by the hotel has earned it many loyal and return customers.

ADVERTORIAL

Though the hotel has changed its internal appearance and upgraded the facilities over the years, the friendly and caring customer service has always remained the hallmark of the hotel. Arcadia Hotel has a three-star grading from the Tourism Grading Council of South Africa, both as Accommodation & MESE Venue and is also a “Highly Recommended Commercial Hotel” by AA in South Africa. n

SAACI Reportback

Congress 2015 – doing things differently By Irene Costa, editor of Business Events Africa

AACI Congress 2015 definitely did succeed in doing things differently. SAACI Congress 2015 took place in Cape Town in early August. The theme – “It’s Business, It’s Personal” delivered in terms of the personal growth, but missed the mark on the business side. The Congress showcased various Cape Town properties by splitting up some of the programme and moving delegates to iconic Cape Town buildings for the social events. The main congress venue was The Westin Cape Town. The move to a paperless environment must be commended though there are a number of delegates, myself included, who still like having a paper programme. Yes, I could have printed it out at home but to be quite honest, I forgot. So it was a little distracting having to keep on opening the programme on my mobile device. In terms of going green, not having a shuttle between the main congress hotels and the congress hotel was a bit of a pain, especially when it came to evening events and taking into account the Cape Town winter weather. Thankfully the shuttles did drop us off at our respective hotels after the evening events. A suggestion – I understand shuttle costs can be high so maybe approach “green” car manufacturers to sponsor shuttles between the hotels? What is always a win for me is the great networking that happens during the congress. Nothing beats this relationship building time. The extravaganza and awards evening (gala evening) took place at a most magnificent venue – Gallerie de la Banque in Cape Town’s CBD. A stunning venue, it lent itself to the theme of The Great Gatsby. However, it was a little disjointed for a gala event. Most of the delegates I spoke to said they would have preferred a sit down event. Besides the stage being away from the podium, the venue itself had many separate areas which made it difficult to really network. Also, unfortunately the food did not meet the expectation of a gala event. In simple terms, it was hot dogs, curries and cupcakes. My suggestion – A sit down approach is best and the food needs to fit the event. The congress ran smoothly and professionally, though at times the programme

titles didn’t always meet up with the actual discussion. The highlights for me was the Sunday afternoon panel discussion and the keynote speaker, Zelda La Grange, the private secretary to the late Nelson Mandela. The industry panellists included: Dorcas Dlamini from Protea Hotels; Nina FreysenPretorius, ICCA president; Amanda KotzeNhlapo, SA National Convention Bureau; Gill Martini, Event Dynamics; Gwen Matthews, Southern Cross Conferences and Lindiwe Raharebe, chief executive officer of Durban International Convention Centre. What came from the discussion is collaboration and relationships remain key for the success of the business events industry. However, one of the challenges is getting industry to share information. Also, though South Africa has improved its ICCA rankings from 34 to 32, it still had a long way to go in attracting more African Association meetings. Zelda La Grange’s keynote address was personal. Zelda’s down to earth, sincere approach was refreshing. Her story-telling ability was captivating. She left us with many life lessons she learnt from Madiba. My favourite parts – “how you approach people determines how they treat you”; and “positivity is a choice” and lastly, “it is in everyone’s ability to aspire to greatness. It is in everyone’s reach”. As always, the Minister of Tourism, Derek Hanekom’s attendance spoke volumes. It is great that he supports our sector and is starting to understand our value proposition. He said this year’s theme “It’s business – it’s personal” really resonated with him.

The main points from the Minister’s speech: • “I firmly believe the best business done is business driven by passion, conducted with personal integrity, and sincere belief in the greater good. On the other hand, the personal experiences we provide in the tourism sector must be backed by a high level of professionalism and excellence.” • “As an industry, you had the foresight to understand that attracting conventions in these key sectors would assist our country in advancing towards a more knowledge based economy.” • “The African continent hosts, on average, about 350 of the 12 800 international association meetings held around the world. Hosting more of these events

in Africa will make the continent more globally competitive.” • “Under the leadership of the South Africa National Convention Bureau, South Africa has already secured 177 international association conferences for the country over the next five years, which will attract more than 253 128 professionals. This will create 753 event days and generate an estimated R3,5-billion in economic impact.” Lastly, the Out of the Ordinary Tuesday morning programme was a real winner. It was a fresh concept and got delegates out of their comfort zones and into interesting activities, exciting tours and some great hands-on seminars. Only thing I would suggest is limit it to five items so the groups will be bigger per item and, therefore, more cost-effective. The next SAACI Congress is taking place in Bloemfontein from 24-26 July 2016.

What delegates had to say… The Congress was outstanding where guest speakers were entertaining and very informative. The Westin was the perfect venue to make it a great success. We feel the costs involved are becoming exorbitant and SAACI needs to seriously look into this. The venue for the Gala Dinner was impressive and worked well with the “Gatsby” theme. However, the catering was not up to standard and definitely needs to be addressed. Brendan Vogt, group sales manager, Guvon Hotels & Spa’s Well done to the organising committee of the SAACI Congress 2015. They definitely made an effort to liven things up this year and try some innovative new ideas. I thought the venues were excellent and I respect the way they made the whole experience a “paperless” conference. Kudos. Scott Langley, marketing and sales manager of Durban International Convention Centre I must say I found this year’s congress disappointing. I felt the discussions weren’t as informative as last year. I didn’t really walk away this year feeling inspired. Yes, I did take home some information, but that was on a personal level. The hotels and venues were stunning and accommodating. It was nice to see SAACI were trying to do things differently. I think the biggest highlight for me was being able to see all the people again in the same location. It was great for networking. Crystal van Helsdingen, marketing officer of SAB World of Beer

SAACI Reportback SAACI Congress 2015 was very well organised and a breath of fresh air. One could tell the organisers made an effort to identify engaging speakers and to add variety and excitement to the programme. I liked the use of different venues for the welcome session on Sunday. I have been to Cape Town numerous times, but the SAACI approach exposed me and other delegates to areas and culture of the city that we had not experienced. Mati Nyazema, executive director of Sandton Convention Centre

Seen at the SAACI Congress …

It was the first time for me at this conference and the first impression that I got was the passion the delegates have for their industry. The presentations and information presented was informative and engaging. What I enjoyed most was the breakaway sessions where rock-face issues were discussed and shared with many agreeing they wished they could spend a little longer in these sessions. For me, it was very interesting to see the entire supply chain of this industry in one room discussing issues and looking at opportunities that affect our market.

Stacey Hopkins and Eben Nel, both from The Westin Cape Town.

One of the highlights was the keynote speech from Zelda La Grange, proving that all South Africans have a role to play in making this country truly great. Overall, the conference was very professional and I certainly look forward to the other events hosted by SAACI. Roger von Borzestowski, sales manager Johannesburg, GL events South Africa The new format of the Congress was much improved. The organisational teams efforts did show. Thought the Tuesday morning was a fun and memorable way to have a self-chosen take-away (if that is the correct why to say it?) Content can always be worked on. I would have liked to have seen more debate/open discussion. With such a wonderful pool of knowledge in one space, would love to see us challenging ourselves and each other a little more, so we can all be better. The general networking opportunities were great to reconnect, as always. Kim Roberts, Operations Director, The Forum

Wendy Knott-Craig, SAACI Eastern Cape; Linda Marwede, Cape Peninsula University of Technology; and Cheryl Schmidt from Lagoon Beach Hotel.

We have been proud members of SAACI for quite a few years now, and this gives us the opportunity to network with industry colleagues, suppliers and potential clients. We also have been attending the SAACI congresses over the past few years and have experienced its evolution first hand. I believe there should be a good balance between networking and content at any congress. We have certainly seen much improvement in both of these aspects of the SAACI congress and this year was no exception. I really enjoyed the reconnect evening and the keynote speakers. My only slight criticism is with regards to the parallel sessions. It was often difficult to choose which one to attend as not all topics that are relevant to our business specifically, but SAACI represents many aspects of the industry. It must be challenging putting a programme together where every single topic applies to all the delegates. Jaco Du Plooy, sales, marketing and revenue manager, NH The Lord Charles Hotel

Brian Prowling, GL Events; Alistair Stead, Scan Display Solutions; and Andrew Stewart, PeriExpo.

SAACI Reportback Seen at the SAACI Congress â&#x20AC;Ś

Bernette Edwards, President Hotel; Tendai Murahwa, Synergy Business Events; and Tumi Longwe, On Show.

Denise Kemp, Eastern Sun Events; and Dirk Elzinga, Convention Industry Consultants.

Keith Burton, African Agenda; and Glenn van Eck, Magentic Storm.

Julie-May Ellingson and Megan Arendse, Cape Town International Convention Centre.

Jeana Turner, NFS Hospitality; and Steve Mackenzie, eTouches.

Zelda Coetzee, SAACI chairperson welcomed delegates to the Congress.

Zelda La Grange, keynote speaker.

Nina Freysen-Pretoria, ICCA president; Zelda Coetzee, SAACI chairperson; Minister of Tourism, Derek Hanekom; and Adriaan Liebetrau, SAACI chief executive officer.

Irene Costa, Business Events Africa; and Brian McDonald, African Agenda.

Estelle LĂśtter, Ripcord Promotions; Angela Lorimer, Spier; and Natalie Kensely, The Conference Company.

Minister of Tourism, Derek Hanekom.

Hlengiwe Msimang and Melanie Pretorius, CSIR ICC.

Craig Newman, Johannesburg Expo Centre; Tammy Motlhabane, Travel with Flair; and Kurt Johnson, AV Alliance

Agnes Ntombela and Adriaan Liebetrau, SAACI.

Kim Roberts, The Forum Company; and Vuyolwethu Sowazi, Gauteng Convention Bureau and Events.

Brendan Vogt and Leon Bosch, Guvon Hotels & Spas.

Seen at the SAACI Congress …

SAACI Reportback

Nonnie Kubeka, Gauteng Convention Bureau and Events; Sibulele Mbalo, Tshwane Convention Bureau; and Corne Koch, Cape Town and Western Cape Convention Bureau.

Seen at the Extravaganza evening …

Roger von Borzestowski and Brian Prowling, GL events.

The GL events team, from left: Brian Prowling, Dominique Parmee, Roger von Borzestowski, and Peter Matthews.

Minister of Tourism Derek Hanekom; Lindiwe Rakharebe, Durban International Convention Centre; and Thulani Nzima, SA Tourism.

Advocate Louis Nel; and Melita Adams, Gearhouse.

Janice Keeton, Kathy Nel and Bronwyn Philipps, all from Rennies Travel.

Derek Houston, Houston Travel Marketing; Nick Papadopoulos, Eat Greek; and James Seymour, Durban KwaZulu-Natal Convention Bureau.

Alex Granger, SAACI Congress programme director; Esmare Steinhöfel, Cape Town International Convention Centre and Andrew Stewart, PeriExpo.

Lara van Zyl, SAACI Western Cape secretariat; Liezel Short, Red Hot Events & Hiring; Lerisha Mudaliar, The Cape Town and Western Cape Convention Bureau; Crystal Kasselman, Centeq Events; and Esmare Steinhöfel, Cape Town International Convention Centre.

Rashid Toefy, MCI; and Alex Granger, SAACI Congress programme director.

Nina Freysen-Pretorius, ICCA president; and Mati Nyazema, Sandton Convention Centre.

Miguel Bennetto-Dos Santos and Stacey Hopkins, The Westin Cape Town.

Cheryl Schmidt, Lagoon Beach Hotel; Clare Neall, Eventstuff; and Carmen Hidalgo, Sheraton.

Gwyn Matthews, Southern Cross Conferences; and Brian Prowling, GL events.

A Local Perspective

Choosing your venue with confidence By Cindy Sheedy-Walker, founder, chief executive officer of sales & marketing at Extraordinary

omeone once said that conferences are important because they demonstrate how many people a company can operate without. He might have had a point. Yet, there’s no doubt that business conventions/ seminars play a massive role in today’s competitive world. They’re more than just a gathering of like-minded people being presented with data, statistics and info. They’re an invaluable “think-tank” opportunity, where delegates can learn from others’ experiences (and share their own), catch up on industry trends, and glean new knowledge in their fields. It’s also a hugely successful way of uniting staff – reinforcing team spirit, uncovering fresh ideas, honing the brand, and renewing company strategies and goals. Venue choice is crucial. Being removed from the everyday workplace environment is essential – but the wrong decision could be disastrous for everyone. In South Africa – and on our continent, in fact – we’re spoilt for choice with conference destinations. The appropriate environment plays a major role in enhancing the experience. Berg, bush, battlefield or bundu? Large, intimate, opulent or rustic? Which would be the most perfect for your event? I believe attention to detail and extraordinary service should be the common denominator. The properties we represent don’t just vary in environment and location, but also in size. The smallest being Clifftop on the Welgevonden Game Reserve with only eight luxury suites and the largest being Ingwenyama Conference and Sports Resort in White River, with 97 bedrooms. A well balanced portfolio plays a significant role in our success, as we can offer an intimate luxury experience or provide accommodation for a large incentive group. What they all offer in common is unparalleled quality and personal service. Extraordinary’s focus is not just on the leisure market and business travellers, but includes conferences as well. The Cape

Milner, Mabula Game Lodge, Ingwenyama Conference and Sports Resort, and Victoria Falls Safari Lodge all offer conference facilities, while some of the lodges have small meeting rooms that are suitable for executive getaways.

Which destination to choose and what to look for? Here are 10 tips: 1 Budget: Is yours unlimited or are there restrictions? Out of town events require more logistical arrangements and costs (travel, etc.), but city gatherings include added planning for traffic and routes. The Cape Milner boutique hotel, beneath Table Mountain is close to the CBD, with state-of-the-art conference facilities for big groups, while Clifftop Exclusive Safari Hideaway in the Waterberg, although more off the beaten track, is more intimate and accommodates smaller gatherings.

2 The right package: Get what you

need. If Wi-Fi connectivity is important, enquire beforehand.

3 Menus and catering: Check that

halaal, vegetarian, and vegan options are available.

4 Passion: Work with venue

management as passionate as you are about organising events and bringing people together. Nothing your conference group needs or asks for, should be too much trouble.

5 After hours amenities? Nowadays guests expect more than just all-day work schedules. Take Ingwenyama Sport and Conference Resort in Mpumalanga. While offering conferencing for 650 to 850 people, it also has an excellent driving range and terrific fishing.

6 Travel documentation: If your venue

is across the border, perhaps the glorious Victoria Falls Safari Lodge in Zimbabwe, are delegates’ passports and travel documents valid? If not, have you given them enough notice to rectify this?

7 Enhance networking: Guests will still need a pub or restaurant, even a boma under the stars, for entertainment and business after the day’s events. Hoyo Hoyo Safari Lodge, in the heart of the Kruger, invites guests to the deck surrounding the open-air fire to stare at the brilliant starry sky while listening to a storyteller tell tales of local myths and legends.

8 Safety: Is the area safe and secure, and if delegates want to wander around, what is the security like?

9 Ablutions: If your conference is an all-female event, how many toilets are available? Two toilets for 100 women will be an epic fail.

10 Acoustics and noise levels in meeting rooms: If delegates can’t hear speakers because of rumbling air-conditioners or nearby construction, the event will flop. Despite all the advances in technology, there is nothing that replaces one-on-one communication, so conferences, meetings and seminars are here to stay. Make sure the next event you organise is a success. n

Who is Cindy Sheedy-Walker? Cindy Sheedy-Walker, founder, chief executive officer of sales & marketing at Extraordinary, began her career in the travel industry in 1987, and has been in the resort, cruise line and airline sectors in a sales and marketing environment. Cindy was instrumental in the development of a private concession within the Kruger National Park and the design and launch of three fivestar camps. With more than 20 years in the industry, Cindy has developed excellent business relationships and numerous successful partnerships worldwide within the travel trade.

The business of incentives

Incentive travel Big business in SA By Irene Costa editor of Business Events Africa series of incentive case studies. For too long there has been a misconception that incentives are part of leisure travel. This is definitely not the case. Incentive is part of the business events sector as there is a business outcome to any incentive. The fact remains, incentive travel delegates spend three times more than leisure travellers. This is higher than even a conference delegate who spends twice as much as a leisure traveller. Incentives are lucrative for any country.

ncentive travel reward programmes have become big business for South Africa. Top sales achievers from a wide spread of industries – automotive, financial, IT, pharmaceutical, insurance – earn an annual trip, together with their partner, to reward them for their performance and to recognise them in front of their peers. Sometimes, it’s a once-in-a-lifetime experience for participants. Business Events Africa, in partnership with the South Africa National Convention Bureau will, over the few months, run a

Thankfully South Africa remains an “exotic” country to many foreigners. This is beneficial as most incentive organisers are looking for exotic, as well as a luxury product. South Africa has great potential to further grow its incentive market.

The executive chairman of Dragonfly Africa, Rupert Jeffries, comments: “A group size can be anything from 20-1 200 people, with the average size group being around 250 people. Southern Africa delivers hugely well for incentive travel because we are a well-polished, sophisticated destination, with top class infrastructure. The short distances involved and the ease of our airports makes it relatively easy to combine more than one destination during the trip. It all depends on budget and number of people, but a typical incentive trip would include 3-4 nights in Cape Town, followed by a private safari, and then perhaps topped up with a trip to see the Victoria Falls. On a worldwide basis, South Africa in particular, is rated extremely highly in terms of trip satisfaction and achievement in delivering the trip of a lifetime, and return visits are quite common, either by the company or by individuals who participated.”

Dragonfly Africa

completes South Africa’s largest ever air charter operation how it all started In October 2012, Rupert Jeffries and Yolanda Woeke-Jacobs met with the client at IMEX Las Vegas (definitely shows the importance of attending the right trade shows for your market). The first meeting took place more than two years before the actual event happened. We ran through the basic premise of the programme, i.e. one night Johannesburg, two- or three-night safari and then three nights in Cape Town. This format stayed true throughout. Even at this stage, we discussed utilising charter flights as the most suitable transport option. We also discussed different ideas with the client about doing an event of this size in Cape Town, with regard to hotels, function venues and day tours. At the show we introduced the client to a number of other local suppliers who were at the show as well. This was very important as it promoted a strong, united front from South African suppliers and, certainly, installed a sense of confidence in the client that everybody was on board from the start.

The South Africa National Convention Bureau manages the South Africa Pavilion at IMEX Las Vegas.

Initial Brief

53 charter planes, 118 flights and We were approached 160 pilots in just to put forward our best two days! suggestion for a large US

company’s annual incentive. The initial brief was seven nights on the ground with approximately 800 attendees arriving from the three major US hubs – JFK, Dulles and Atlanta. As a DMC, we wanted to showcase the best the destination had to offer. In our mind a winning formula for groups has always been Cape Town combined with safari, thus creating a twocentre programme.

Bidding phase South Africa was up against a few other destinations, where “one-stop” programmes were suggested, meaning we had to prove that our two-centre itinerary really was the right choice for them. We had to highlight that South Africa offers a once-in-a-lifetime experience, especially with the game viewing and safari inclusions, and at the same time delivers on all other aspects of service.

Planning and Operations A non-negotiable requirement from the client was that we had to ensure that each participant had the same level of experience, even though the group was split over 36 camps/lodges throughout the country. It was vital for us to do our research and we had to have the confidence that the safari lodges and hotels we put forward would be able to deliver a similar experience to all guests.

Challenges 1. How do we move so many guests effectively and smoothly, with minimal inconvenience to the delegate? 1 2. How do we offer such a large group that exclusive safari experience? 2 Bearing in mind that even with these big numbers, the programme still had to be a true incentive with all the special touches and elements included.

Fast Facts In addition to the safari experience, delegates spent a few days in Johannesburg and Cape Town.

Aircraft

118 chartered aircraft Six Boeing 737s were also used.

Client

Accommodation

680 delegates 36 lodges 7 nights, 3-night bush stay, 4-night city stay 11 concessions Total of 5 440 room nights (including city stay)

Transportation

124 open air safari vehicles. 235 large and small coaches.

Staff

33 staff 3 photographers 3 ambulances with paramedics Johannesburg: 55 tour guides Cape Town: 147 tour guides

% of total expenses by category

reportback “It was the most remarkable and successful incentive reward programme in our history – and we have been doing this for many, many years. It was so exciting, diverse and well organised. We moved around your wonderful country in a seamless manner. None of our top achievers will ever forget this trip.”

JNB Accommodation 3%

Flights (Charters) 20%

Flights (Scheduled) 3%

CPT Accommodation 11%

Transport 17%

Other 2%

Lodges 28%

F&B & offsite functions 14%

Staff costs 2%

Executive Chef

Beau du Toit – keeps it fresh and local

Allée Bleue Bistro chef Beau du Toit, 31, is putting the emphasis back on fresh and local produce.

ewly-appointed chef, Beau du Toit, brings his effervescent energy to this classic space. Simplicity and freshness are the other key ingredients he has added to the Allée Bleue Bistro since he started working there at the end of 2014. “Being situated on a working herb farm, and surrounded by local producers, well, it doesn’t get any better,” Beau said. Herbs are picked in the morning and on your plate the same day. Making the most of this bounty of fresh produce from the farm has resulted in simple dishes packed with flavour. “We want our food to be accessible,” Beau enthused. Allée Bleue’s perfect location at the turn-off from Stellenbosch to Franschhoek, adds to this accessibility. In fact, the friendly and decidedly unpretentious atmosphere at the Allée Bleue Bistro is what sets it apart from the rest. Beau has made a name for himself both locally an internationally. He has more than 11 years experience. After studying at Zevenwacht Chef School, he completed an apprenticeship under Bertus Basson and Craig Cormack at All Things Culinary, and went on to become head chef at Basson’s Overture Restaurant, a multiple award-winning establishment in the Stellenbosch Winelands. After a stint in London as chef de partie for the Michelin starred David Thompson Thai restaurant, Nahm, Beau returned inspired. Today, his love for local fare, as well as expert ability in flavour combinations stands him in excellent stead in his new position as head chef at the Allée Bleue Bistro. His goal for the next five years is to make Allée Bleue one of the top conference, banqueting and event destinations in the Western Cape. “I am not just involved in the kitchen, but also the senior leadership role in hospitality, so I get to see the world through all the manager’s eyes. It keeps me on my toes and makes sure there is never a dull moment,” Beau said. In terms of trends, he said: “In South Africa you have got your yearly dietary trends that come into play. Banting has been a massive part of the local industry. I can’t wait to see what the next dietician challenges us with.” On the global front: “Everything is homemade – fresh, artisanal, craft. I think people are ready to spend more on food, especially if it’s not some mass-produced item. With all the cooking shows, experimentation at home has become popular. Healthy eating is definitely a big trend. A lot of big meals are being replaced with

smaller healthier ‘snack’ options.” In regards to industry challenges, he said: “There are so many cooking shows on at the moment, and it seems that even though people are a lot more interested in food and how it is done, every second person has become a blogger and critic, and believes they know more than the poor bloke in the kitchen.” For leisure, he enjoys doing anything that does not involve him standing. What he enjoys doing is having a braai with friends, or watching a movie with his wife. Beau also loves playing cricket or any other sport. “Unfortunately we do not always get the time. Most games happen on weekends in summer, and that is our busy time.” His advice for those wanting to become an executive chef is: “Do not think that it is all the glamour that the TV has got you believing in. We work hard, and if you are not 100 per cent dedicated to what you are doing, you will struggle. Before you take this road, go work in a restaurant and hotel for a month in your holidays. We love going on about how difficult the hours are, but you will not find one good chef that does not love the challenge.”

What is your signature dish? The signature dish at the Bistro is Venison and “Skaap stertjie” burger with sweet potato chips and sweet chilli mayo. Goes well with the Allée Bleue Cab/Merlot.

What trends are emerging in the conference industry in regards to food? Eco-friendly options and self-sustainability. We have become more conscious of our environment and the products we consume. Knowing that, for example, your salad freshly picked in the morning makes a huge difference.

What has remained constant in this industry? The hours. Chefs have become accustomed to the amount of hours it takes to make sure guests are happy. Does not matter if it’s banqueting, fine dining, or conferencing, the one constant in our lives are the long hours.

What is your favourite beverage? Coffee.

What is your favourite food? My wife always makes fun of me with this one, but when I cook at home everything I do ends up as curry.

What is your pet hate? When someone does not appreciate what they have or feel that the world owes them something. Work for what you want and stop waiting for someone else to give you your lucky break.

What is your great love? Being challenged, and being able to pass on knowledge and see your staff improving as you go along.

Are you adventurous? I am not someone who jumps out of a plane, but I do love camping. Favourite place I visited was the Serengeti. n

Spotlight on Intimate venues

Advertorial

New intimate venue at Palazzo Hotel ROSA is the new intimate function venue in the Palazzo hotel at Montecasino, forming part of the recently completed R60-million refurbishment of the hotel.

osa, so named because it overlooks the rose garden, is enhancing the Palazzo with a tranquil and unique venue for small events, special occasions and intimate functions. The venue can accommodate approximately 40 people at separate tables, 50 people seated at one long table and 6070 people at a cocktail-style event. It also offers a wide variety of food and beverage options by the hotel’s top chefs to

cater for every occasion. The design of Rosa is in keeping with the Tuscan theme of the hotel. Rosa is located adjacent to the walkway that leads guests out of the hotel into the Montecasino complex, with an existing stone boundary wall clad in ivy forming the back wall of the restaurant. This lends a garden ambience to the restaurant, while tables and chairs in the walkway add to the venue’s typical European café style. The interior of the restaurant is airy and Italian, yet with a slightly Provençal feel. The design integrates with the garden, while the exposed ceilings feature beautiful timber beams from which chandeliers and fans are suspended, co-ordinating with the timber frame glass doors and timber floors. The restaurant features a deep, rich wallpaper with a striking red flower running through it. The red is extended through to the new show kitchen and on to the linen on the tables. The chairs are a combination of

some formal, deep button-back upholstered dining chairs and some casual black-andwhite outdoor wicker café style chairs. The entire refurbishment, and in particular Rosa, has ensured the high standard of refined elegance and opulence that has been the hallmark of this property since it opened in November 2000, remains. n

Spotlight on Intimate venues

Advertorial

33 Melville

offers exclusivit y

This authentic and stately 1950s Johannesburg mansion is ideally situated in the city’s exclusive northern suburb of Hyde Park. The interiors are a delightful blend of classic and contemporary South Africa, with a touch of the eccentric and a quirky use of colour. The vivaciously playful style is a vibrant celebration of the lighter side of life. Discerning and independent travellers, families and small groups will enjoy a personalised experience of old world hospitality married with modern convenience, of absolute luxury and exceptional service. The Concept

Facilities & services

Originally a private home designed by acclaimed architect Stephen Arendz, 33 Melville Road was converted into an exclusive hotel in 2007, when the owners recognised a gap in the market for a completely private luxury getaway offering an individual and personalised “home away from home” for the distinguished guest. This opulent residence has grand spacious rooms and large windows that allow the bright African sunshine uninterrupted access. The original kiaat floors add warmth to the surprisingly offbeat elegance of the interiors – the charming combination of refined style and a bold quirky character makes Melville Road a truly appealing retreat.

The hotel offers state-of-the-art security and includes a boardroom that can seat up to 12 people, a large comfortable lounge, dining room and an expansive patio that looks onto the alluring garden and rolling lawns. An executive chef is on hand to cater to individual guests’ tastes and dietary preferences. 33 Melville also has a swimming pool, tennis court and gym. Private fitness consultants and tennis, yoga or personal trainers can be arranged on request. Guests also have access to local sports clubs and nearby golfing facilities. Executive secretarial services are just a phone call away, and a chauffeur is on site for guests’ exclusive convenience.

An Exclusive Private Hotel

Functions

The highly-skilled, discreet and serviceorientated team at 33 Melville is at your disposal to plan and co-ordinate functions and events for all occasions, including executive board meetings, cocktail parties, product launches, intimate weddings and private dinner parties.

The Suites Each uniquely themed luxurious suite – “The Rose Room”, “The Black and Yellow Room” and “Victoria’s Room” – has its own distinctive style and character. Complete with indulgent and expansive bathrooms, conveniences include a flat screen television with unlimited DStv, an iPod docking station, a direct dial telephone and WiFi connectivity.

Location Located between Jan Smuts Avenue and Oxford Road, Hyde Park, Johannesburg. • 5 minute drive to Rosebank Mall. • 10 minute drive to Sandton City and the CBD. • 10 minute drive to the Gautrain. • 15 minute drive to major highways. n

Special features of 33 Melville Road include: • Completely private luxury getaway • Each luxurious suite is uniquely themed • State-of-the-art security • 12-seater boardroom • Expansive patio with a view onto alluring gardens and rolling lawns • Executive chef • Swimming pool, tennis court and gym • Access to local sports clubs and nearby golfing facilities • Executive secretarial services just a phone call away Tel: +27 (0)11 788 9637 or E-mail: info@33melvilleroad.co.za www.33melvilleroad.co.za

“Luxury means that someone made the effort to make you feel completely at home”

Rosa Maria Estera

Spotlight on Intimate venues

Discover exclusivity at Executive Suites @ 555 FOR those looking for peaceful serenity and refined elegance, in central Morningside, in Durban, it is all available at Executive Suites @ 555. Positioned just 20 minutes from Durban’s King Shaka International Airport, and close to some of South Africa’s top golf

Discover Executive Suites @ 555 as an exclusive choice for those looking for elegance, attention to detail and refined hospitality.

courses, it’s perfect for conferencing, meetings or events. The four-star graded property recently opened a meetings room for up to 25 delegates. Natesh Sookoo, executive chef and functions manager, said being an intimate venue means being able to offer delegates a personalised service. “We are able to do everything a big hotel can, but in a more intimate environment. “We have already done some beauty launches and Exco meetings in our new venue.” He said: “Besides the meetings room, we also have a beautiful pool deck that is perfect for cocktail parties. All catering is done on-site and we are able to tailor-make menus to suit the client.” Mr Sookoo said the conference rates are very competitive and the versatility makes it ideal for the local corporate market. “We are able to offer exclusivity at the venue for groups of 15 delegates and more. “In addition to conferencing and events, we would like to see our venue become a business hub. We have decided to open up our dining area for breakfast. We hope to see it become a favourite for breakfast meetings for outside guests,” Mr Sookoo added. Executive Suites @ 555 has seven rooms that can accommodate 14 people sharing, and there is also secure parking available. n

Executive Suites @ 555, with its warm atmosphere and exclusive services is uniquely positioned in the center of Morningside Durban, 15 minutes from Durban’s King Shaka International Airport and just Kilometres from KwaZulu Natal’s Holiday Paradise. We offer unforgettable moments to our holiday and corporate guests.

Tel: 031 208 8527 | Cell: 083 309 7296 | Fax: 031 208 8316 555 Essenwood Road (Stephen Dlamini Road), Morningside, Durban www.executivesuites555.co.za Reception.

Giver of the month

The Expo Centre gives back for Mandela Day

ore companies and organisations are looking outside their walls to see how they can make a positive impact in their communities. The Johannesburg Expo Centre (JEC) is no exception, and this year’s Nelson Mandela Day was spent revamping a local primary school to give the children some muchneeded support. “In the current business environment, companies can no longer afford to be operating for the sole purpose of making a profit,” explains JEC chief executive officer, Craig Newman. “Nowadays, consumers look to the companies that show they care about the environment, the community and making a positive change.” The team at the JEC knows all about investing in the community. Inkwenkwezi Primary School, based in Diepkloof Zone 6 Soweto, has been adopted by the Expo Centre for the past five years. This year, the Expo Centre celebrated Nelson Mandela Day by embarking on a project to revamp the school by enlisting the help of trusted service providers and suppliers. “These children may feel despondent because of their domestic circumstances and we are giving them hope,” says Mr Newman. “We wish to encourage them to become top achievers and there is no better way to do this than give them a school that promotes and encourages learning.” From 15-17 July 2015, 14 classrooms were painted, 169 broken windows were fixed and all the classroom doors were refurbished. All light switches, plug points and lights were repaired and replaced and a vegetable patch was planted to assist the

school in providing learners with two meals a day. “The school looks beautiful again, thanks to the efforts of the Expo Centre staff members and their partners,” says Lerato Pela, Grade 7 English teacher at Inkwenkwezi Primary School. “We are so grateful for all the work that has gone into refurbishing the school and making it a better learning environment for the learners.” Recall Security, responsible for providing security at the JEC, wasted no time in getting involved with the project. “It’s a privilege to be part of something like this,” says Jaco Van Wyk, chief executive officer of Recall SA. “It’s a very humbling experience, especially when you can actually see the difference you make in other people’s lives. We look forward to participating in the future.” Dian Bekker, from Main Events Catering, also commented on the importance of partaking in such ventures. “We don’t realise the conditions that children face here in our local communities from day to day,” he says. “The plus side is that we can help them which is what makes this initiative so special.” Greenstar Productions donated R10 000 towards the revamp and joined the other service providers over the three-day refurbishment. A surprise addition was the donation of 75 000 exercise books by Glen Walker, of Paper for Africa, which will assist the learners with their education for the next five years. Overwhelmed with emotion, the school principal, Mr L. Lekgalake could not thank the teams enough.

“The JEC is passionate about improving the lives of these children and you have given us a significant push in the right direction,” Mr Lekgalake said. “Words cannot express how grateful we are for all that you have done.” A special celebratory event was held on the last day of the project with entertainment provided by Greenstar Productions and 300 school learners in attendance. This consisted of a soup kitchen in the morning to help keep the pupils warm and a braai in the afternoon. After seeing the new improved conditions of their school, the children cheered and sang praises for all of the people involved in the renovation. The entire project cost more than R100 000 which Mr Newman describes as “a mere drop in the ocean when one realises the long-term needs that will be met through the value of such an initiative. “I would like to thank all our service providers and those who volunteered in helping to make the day a success,” says Mr Newman. “Thank you for your support. You may not begin to understand the value of your input, but you have contributed towards making a sustainable difference for about 800 little learners. We intend making this an annual initiative because education is the key to developing the youth of our country. I would also like to challenge more companies to adopt such initiatives,” he concluded. The Expo Centre wishes to thank Mahatsi Developers, ZF Cleaning, Expo Guys, Prodec Paints, Recall Security, Westrand Auto Glass, Greenstar Productions, Main Event Catering, EMC, Rand Show and Lodge Events for being involved in this project. n

Incentive Destination

Salvador –

‘Brazil’s capital of happiness’ in Brazil’s Northeast. The African influence Salvador, formerly São in many cultural aspects of the city makes it Salvador da Bahia de Todos the centre of preto culture. African cultural os Santos (“Holy Saviour of practices are celebrated. the Bay of All Saints”) and Itinerary idea known colloquially as Bahia Stay two nights in the Old Town and then or Salvador da Bahia is the three days on the coast (70 kilometres from the city) at a beach resort. There are largest city and the thirda number of inclusive options for South largest urban agglomeration African groups. on the north-east coast of Top hotels in Salvador city: Brazil; it is the capital of the Convento do Carmo north-eastern Brazilian state of Located in the picturesque district of Bahia. Pelourinho in Salvador, the Convento do

ounded by the Portuguese in 1549 and made the first colonial capital of Brazil, Salvador is one of the oldest colonial cities in the Americas. Salvador is the third-most populous Brazilian city, after São Paulo and Rio de Janeiro. The metropolitan area of the city, with 3.5 million people, however, is the eighth-most populous Brazilian urban agglomeration. Salvador is known as “Brazil’s capital of happiness” due to its countless popular outdoor parties, including its street carnival. The city has the largest carnival in the world. The city of Salvador is notable in Brazil for its cuisine, music and architecture, and its metropolitan area is the second wealthiest

Carmo belongs to the traditional Pousadas de Portugal hotel group. Construction began on this friary in 1586, commissioned by the First Order of Carmelite Friars. Over the centuries, it has been the stage for major historical events and today it is Brazil’s first luxury historic hotel. Sheraton Bahia They have just re-opened a new Sheraton Bahia which is a great option. The traditional Hotel da Bahia has been completely redesigned to revive Salvador’s social and touristic stage. Its majestic structure received a contemporary atmosphere with 284 stylish apartments and an ample variety of food and entertainment

for a luxurious stay.

What to do there: Explore the Fruit Market Discover this mystical city through the amazing tropical Brazilian fruits…. History of a City A truly enjoyable visit through the centuries when visiting the many historical buildings of Salvador. Visit a few museums and churches with a rich collection of works of art and religious relics and the renovated Pelourinho / Pillory Square. It is said that Salvador has 365 churches, one for each day of the year. In fact, this number is not correct, but a good quantity defies the religious faith of Salvador´s inhabitants and visitors. Percussion Class The beat of the African drums. How can one resist? The class teaches you to beat to the rhythm and see how good it is to be part of a group that enjoys setting the pace and seeing everybody around dancing to the sound that you are making. It is impossible to avoid keeping the pace with one’s head, shoulders and feet or hum a known melody. Capoeira Presentation Capoeira incorporates several elements of Continued on page 30

Incentive Destination Continued from page 28

the African culture: fighting, acrobatics and dance. Capoeira is recognised as martial art and disguised as a dance, but its principle lies in surprise and improvisation. Cruising the Todos os Santos Bay On board the schooner, the view of the high and low cities enchants one’s eyes. The old and the new, the São Marcelo Fort, the port, the Lacerda Elevator linking the high and low, the Palace of Rio Branco, the Mercado Modêlo and the ramp. The cruise takes you to one of the beautiful islands of this immense bay, for a refreshing swim and sunbathing on the sand. Boarding the schooner again, the skipper will set the course to the island of Itaparica, for a short tour of the old colonial town and a buffet lunch.

Top Hotels in Praia do Forte:

Praia da Forte A mix of a fishing village and a resort, called by the locals as the Brazilian Polinesia, it is hard to start a list of what to do. There are several options, on foot, on horseback and on a jeep. 12 km of white sand beaches with dunes and palm fringed beached, pools formed by the low tide and the Historical Site – the Castle of Garcia d´Ávila, the Sapiranga forest reservation and the white water of Pojuca river, not to mention a small but cosy fishermen’s village that welcomes visitors with a smile. This is Praia do Forte a place with good restaurants, good inns, a fantastic resort and unforgettable sights. Tivoli Praia do Forte Eco Resort Praia do Forte Eco-Resort a magnificent area of Brazil’s coastline where sunshine and breathtaking palm tree fringed beaches combine brilliantly into delightful days. 250,000 square metres of a resort hotel with a charm of its own and welldistributed, all sea-fronted 248 apartments and two suites. Enjoy yourself and relax in one of the four swimming pools, three restaurants, three bars, four floodlit tennis courts, soccer field, beach volleyball ground, games room, two whirlpool baths and massage kiosk by the seashore, reading and TV rooms, amphitheatre, nautical sports centre, a fully-equipped fitness centre and Kids’ Club. Iberostar Bahia and Praia do forte (all inclusive ) The Hotel Iberostar Bahia is the finest hidden gem in South America, providing the perfect accommodation to relax on holidays

on Praia do Forte beach. A luxurious hotel just 56 km / 55.9 mi. from Salvador International Airport and one of Brazil’s top destinations. The Iberostar Bahia, a 5-star property enjoys an unrivalled location between the ocean and the Atlantic Forest. It is the place of natural lagoons and fine beaches. Praia do Forte, once a fishermen’s village, remains to this day a place of stunning natural settings and just perfect if you love coral reefs, whale watching (humpbacks) or discovering that there is a Marine Turtle Preservation Project nearby.

What to do there:

Wellness at Praia do Forte A day dedicated to nature surrounded by beautiful scenery and a wellness programme. The programme starts with a 2,5 km leisure walk on a deserted beach with a few stops for breathing and stretching exercises enjoying every minute of this special place. A delicious tropical brunch is on the ready for your enjoyment where the Pojuca river meets the ocean (fresh fruits and juices, pastries and cheese). A tent nearby will take you further on this wellness experience. How about a massage, some yoga or a Tai Chi class with soft background music? If you prefer beach games instead, join a game of beach volley, go surfing, invite a friend for a game of wood paddle beach tennis, or a canoe ride. Discover Pojuca River After pick-up at hotel, drive to Reserva da Sapiranga (25km) and Pojuca River with four activities to explore. • Canoeing exploring the eco system for 30 minutes, going upstream to the highest navigable point of the river and a lovely view of the surrrounding forest. • Zip Line: cross the Pojuca River using two 200mt long zip lines. An activitiy with a high level of safety for both equipment and procedures. There is nothing like zipping, a thrilling emotion. • Tubing: guaranteed fun descending a succession of small rapids or simply floating on specially-crafted innertubes • Sapiranga Nature Reserve: a 30min hike along the trails of the Atlantic rainforest reservation, seeing the flora and fauna “Samba de Roda” Presentation Performed by several capoeira groups, samba de roda is a traditional Afro-Brazilian dance that has been associated with capoeira for many years. These are just a few suggestions of the many activities available. n

Spotlight on Heritage Spotlight venues on

A conference, a tour into mankind’s history and a birthday discount

here’s a well-known quote that goes something along the lines of ‘Without history, there would be no future.’ If your next conference is about planning for your company’s future or analysing upcoming trends, then couple this experience with a journey into mankind’s history. Maropeng, the official visitor centre for the Cradle of Humankind World Heritage Site, the only world heritage site in Gauteng, is home to a state-

of-the-art conference centre that can cater for smaller groups of 30 or less, or larger groups with up to 500 delegates. “This year, we are celebrating Maropeng’s 10-year anniversary, and in honour of this anniversary, we are offering a 10% discount, as well as complimentary Maropeng tours for delegates*,” says Lindsay Marshall, acting general manager for Maropeng. A mere hour’s drive from Pretoria or Johannesburg, and within walking distance of the elegant 4-star Maropeng boutique hotel, this magnificent centre is ideal for day or overnight conferences. “We have a dedicated events team who are experienced at turning your conference, strategy session or teambuilding event into an unforgettable experience. “With a variety of seating options, world-class facilities and full catering amenities, our venue is ideal for a small, intimate meeting, or a much larger event,” explains Ms Marshall. A tour of the Maropeng Visitor Centre, and the Sterkfontein caves, gives delegates a chance to reflect and be educated on mankind’s history. The tour is an adventurous excursion through ancient times that will help delegates feel more relaxed, while at the same time pondering the journey of discovery. Half, full day, overnight and even 36-hour options are available. For

overnight conferences, there is the option of a star-gazing or sundowners package, a braai package, and even a balloon safari package. “Chat to us the next time you’re planning your conference or corporate event,” says Ms Marshall. “We offer a variety of packages and with our events team, unique combination of facilities, entertainment options and exclusive accommodation, we are able to provide you and your guests with an outstanding executive getaway and conference experience.” n

10 year birthday special offer: This offer is only available to the first 10 conference organisers to book and pay for a conference or function at the centre. It’s a first come, first served offer. Quote this article to receive a 10% discount, as well as complimentary Maropeng tours for the group. Valid until 31 December 2015. Terms and conditions apply.

To book your conference at Maropeng, contact Adel Louw on +27 (0)14 577 9000 or e-mail conferencing@maropeng.co.za.

Venue of the month

Cape Town International Convention Centre – flexibility without compromise Located on Cape Town’s northern foreshore, beneath Table Mountain and only a 20-minute drive from Cape Town’s International Airport, the Cape Town International Convention Centre (CTICC) provides flexibility without compromise, as well as the most modern amenities and technology as mandatory components.

he centre is built to meet and fulfil the unique and varied needs of its delegates and visitors. Its sub-divisible multipurpose facilities and dedicated exhibition space creates an environment conducive for a variety of functions to occur simultaneously. When the CTICC opened its doors in 2003, the media spoke of how this

institution would welcome visitors from around the world to this great new venue in Cape Town. Those aspirations have not only been met – they have indeed been surpassed. The mettle of any internationally competitive convention centre is gauged by its economic contribution. And for a convention centre to contribute significantly and sustainably to an economy, it needs to be invested in that economy and its people. That’s why 96% of the CTICC staff are Capetonian, or from elsewhere in the Western Cape, and most of the senior managers are local recruits. Since inception, the CTICC injected more than R25 billion into the national Gross Domestic Product (GDP) with over R22 billion going directly to the Western Cape economy. A staggering 83 000 jobs have also been created and sustained since its inception. A huge contributing factor to the CTICC’s success has been the focus on the development of the knowledge

economy. Of the nearly 5000 events hosted by the CTICC over the past 12 years, more than 450 were international association conferences across a broad spectrum of sectors, including agroprocessing, the green economy, ICT, property, mining and medical industries. These are all sectors that align closely to the City of Cape Town and the Western Cape Government’s economic growth strategies. By attracting global associations to the city for these events, the CTICC is making a vital contribution towards growing the city, Western Cape Government and South Africa’s expertise, knowledge and skills in all these areas. To make these important contributions sustainable, the CTICC must remain internationally competitive. The expansion will raise the global competitiveness of Cape Town as a premier world-class meetings and events destination, in turn allowing the CTICC to meet the City’s Integrated Development Plan’s objective of establishing Cape Town as Africa’s

Venue of the month

business events destination. Simply put, the expansion will double the centre’s existing exhibition capacity by adding 10 000m² of multi-purpose conference and exhibition space and almost 3000m² of meeting space. The expansion plays a pivotal role in continuing to bring international business to the region. It will allow the CTICC to meet the growing demand to stage more events, offer more flexibility and allow for an increase in the concurrent hosting of various sizes of meetings, conventions, exhibitions and other events. The CTICC was also the first convention centre in Africa to gain three internationally recognised management system certifications (ISO 9001, 14001, 18001) simultaneously; and was the first in the world to align its reporting to the sustainability requirements of the Global Reporting Initiative (GRI). The centre upholds a Hazard Analysis Critical Control Process (HACCP), Tourism Grading Council 5-star rating and recently achieved Gold AIPC (International Association of Convention Centres) quality standard certifications – all of which guarantee you the highest levels of quality, care, safety,

and sustainability. The CTICC is far more than a venue; it›s an exceptional destination where ideas become a reality. Let the CTICC be

your next destination and expect to be amazed by the possibilities. For more information email info@cticc. co.za or visit www.cticc.co.za. n

Future Focus

‘We work in such a dynamic environment’ When did you realise Dynamic Dorcas Dlamini, you wanted to be in 31, group sales director of hospitality? Protea Hotels, was awarded Funny enough, hospitality had been in the the Association of South family for a while as my older sister worked African Travel Agents’ (ASATA) for Protea Hotels during the time when the prestigious “Tomorrow’s Leader company took over Aventura. She would often ask me to attend year-end trips with in Travel” award in 2014. her to various hotels. Also growing up on

his award is given to an individual who is under 35 years old, has been in the industry for 10 years or less, and has grown through the ranks of their organisation, but has also contributed to inspiring other young people to grow and develop in this vibrant industry. “A month later, I was appointed group sales director for Protea Hotels at the age of 30. The ASATA award gave me recognition among my peers and great exposure within the industry. I have also enjoyed great support from industry leaders who are committed to the growth of the next generation in travel. In November 2014, as part of my award, I attended the World Travel Market, London. “I have been fortunate to have amazing support and mentors in my career,” she said.

the South Coast, my father often drove past the San Lameer hotel in Southbroom and I would dream that I would have a job there just so I could experience it. Little did I know that my first job would be with Protea Hotels and at that time the company managed the hotel. With my first pay cheque, I took my parents to San Lameer. The rest is history.

Were you discouraged from pursuing a career in hospitality? Not really. I do, however, think that often youngsters have a perception that hospitality is glamorous. While it is a most exciting industry, you have to have the passion and commitment to be part of it.

How long have you been in the industry? I will celebrate my 12-year anniversary in November this year.

Dorcas Dlamini

What challenges do you face as a young person in this industry? I think as a youngster, the challenges would be access to information on how to grow in the industry. I have learnt over the years that some of the leaders are willing to share their experience and information. However, sometimes the young people do not take up this opportunity. Perhaps because there aren’t enough platforms to have the exchange of information? The big challenge is, and always has been, access to qualified skills that will ensure you are set to realise your dreams. What do I do in order for me to be a hotel manager? What do I do to become the best PCO or travel agent or tour operator? How long will it take me? Often youngsters have a romantic perception of working in travel, not realising

that everyone who has successes in this industry has, and still, works very hard. By engaging and collaborating with the leaders, we slowly close that gap and grow new talent that will be the future of our industry.

What does your job entail? As a group sales director for Protea Hotels, my role is to implement/control the group’s national sales strategy and work with the sales management team to ensure the sales force achieves set revenue targets. My primary focus is on growing Protea Hotels Group’s market share on corporate, travel trade, government and business events market segments. With my sales management team, we oversee a team of more than 65 dynamics sales people in South Africa, Namibia, Malawi and Zambia. I don’t have a typical day. We work in such a dynamic environment.

Which personal traits do you need for this position? I would say you have to be passionate, confident, resilient, disciplined, driven and be good in relationship building. All these are critical in creating trust with customers and, in turn, they do not look at you as a greedy sales person after their business. But as an assistant buyer who is looking at finding solutions to their challenges.

What advice would you offer young people who are reluctant to explore the hospitality industry? To be in this industry you have to be passionate about people and the work you do. The hospitality industry is about people and creating the unique experiences that people are willing to pay top rand for, thus a great contributor to our economy. Working in the hospitality industry has opened my world in so many ways. Also, what young people don’t realise is that there are so many pockets in hospitality business which provide ample opportunities for employment and growth. With experience in the hospitality industry, you are also not limited to work in South Africa. You can work anywhere in the world. n

A tribute to

A tribute to Ron Selby

he peaceful passing of Ron Selby in his sleep during the early hours of Sunday, 2 August, has drawn a wide reaction from the business events community. Ron, founder of Selby’s, the special event technology experts, was 68. From a simple “true gentleman” to “wonderful industry mentor”, the accolades have flowed in. Nina Freysen-Pretorius, president of ICCA, the international conference and congress association, acknowledged Ron as “one of our industry stalwarts” and as a person who had made a major contribution to the Southern African Association for the Conference Industry (SAACI). Nina added: “I think it is important to recognise that, at the end of the day, our business is about relationships, sharing of knowledge, etc. “An interesting observation from my side was the number of ex-Selby’s staff in attendance at the wake which was held to celebrate his memory. Most of these ex staff members have branched out and started their own businesses. This is a perfect example of skills transfer, job creation and giving back to the industry.” The history of Selby’s goes back to 1980 when Ron, as a humble musician/sound engineer started the beginnings of what was to become a major brand in the arena of technical services for live events. Ron Selby began his musical career at around the same time as his musical prodigy sister Dawn. Ron built Selby’s on the reputation of owning the largest PA system in Durban while running Third Eye Sound (the

company formed in the early days while the band Third Eye was at its peak). Selby’s Productions was established on the foundations of high standards and strong relationships, eventually spilling services into numerous industries like theatre, conferencing, government events and corporate functions. With Ron at the helm and expertise in “sound business” to guide him, Selby’s became a technical supplier for large concerts at a time when they were few and far apart in local industry and catered to sound for world renowned artists like Cliff Richard and Rick Wakeman, who played at the Durban City Hall. As the Selby’s name grew over the years, Ron’s professional nature and technical know-how also grew exponentially within the business. Ron’s approach to business and development of this then young industry, placed him as a father figure to many who are now business owners within

the technical events arena – all the while carrying through the wholesome family orientated business ethics to not only clients, but staff of the Selby’s House as well. In 2006, Ron led the Selby’s team on their first Malaysian based conference in Kuala Lumpur (The 18th World Congress of Gynaecology & Obstetrics) – a proud moment to say the least. Selby’s South Africa mourns the loss of its father and founder along with many others who were touched by his legacy of more than 35 years service to the conference and events industry. Beyond the sound design and technical consultation, Ron enjoyed playing soccer in the early years. He did a professional stint at Maritzburg City as well as more casual football at Westville Old Boys and Chiltern Park, but one of his favourite pastimes until recently was performing with his wife Lynn in their group, The Boogie Band. n

Words of comfort and tribute sent to the family and team read as follows ... “I’m so sorry to hear of Ron’s passing . A gentler kinder man you will not find. My heartfelt sympathy to you and Ron’s family. MHDSRIP” – Frank Melman “Sincerest condolences to you and the family on Ron’s sudden passing. Thinking of you all. The world has lost a true gentleman and a good friend to many. RIP Ron” – Noelene Feldon “It is with great sadness that I learned of Ron’s passing. He was a huge part of my life/career and a gentleman to boot. R.I.P Ron, you will be missed.” – Nux Schwartz

“I’m shocked! Ron you were one of the few sound guys that never made me panic... RIP ... Lynn, Ryan, Dawn my heartfelt sympathies. He was a wonderful man.” – PJ Powers “Devastated to lose my mentor, friend and “second dad” today. Ron Selby always had time to give advice and help no matter what time of the day. I have had the honour to have been taught so much over the 30 years I’ve known Ron and will miss him terribly. But with pride, passion and loyalty we will go forward, get stronger and grow, just as he would have wanted. RIP Ron.” – Roger McFall, Selby’s Midrand

“I have been trying to think of the right words to say ... words are never quite enough. My deepest sympathies are with Ryan Selby, Cheron Selby, Sarah Selby and Lynn Selby. Today it feels like we have all lost a father figure. “A man who has mentored so many people in the industry, including myself, I am forever grateful for the wisdom he has imparted and for the many opportunities he has afforded me over the years. “Ron, I hope you will rest in peace knowing that we will all do our best to continue your legacy and make you proud.” – Wayde Sparks, Selby’s Durban

Out of Africa

David Livingstone opens conference centre

he Victoria Fall Conference Centre and Boma was recently opened at the David Livingstone Safari Lodge and Spa in Livingstone, Zambia. The official opening was conducted by the Deputy Minister of Tourism and Arts, the Honourable Esther Banda, and was attended by numerous dignitaries from local tourism authorities and operators from Zambia, Zimbabwe and South Africa. Guest speaker and managing director of Twiice, Glen Byrom, said: “The Livingstone, Victoria Falls and Chobe

triangle has the potential to be the most natural and powerful adventure business events destination in the world.” Mr Byrom went on to say that the partnership, fuelled with the energy of AHA, represented by managing director Neil Bald and national sales manager Graeme Edmond, who are the managing partners, and the tenacity of Steve McCormack, the managing director of SAFPAR, as well as the support from suppliers, would undoubtedly succeed in filling the gap that existed in the market.

Mrs Banda, the Deputy Minister of Tourism and Arts highlighted the strategic location of the facility. “The Victoria Falls Conference Centre and Boma will add another string to the Zambian bow. Where else can one stage a meeting inside a National Park with the very real prospect of elephants passing by?” she asked. The conference centre has capacity for up to 180 guests for conferences and events and is located on the grounds of the David Livingstone Safari Lodge and Spa, in Livingstone, Zambia. n

Protea Hotel opens in Ghana Marriott International, Inc. recently announced the opening of the Protea Hotel Select Takoradi, its first establishment in Ghana. “This opening, under the Protea Hotels brand, re-inforces our focus on continuing to grow the footprint of Marriott International and that of Protea Hotels in strategic growth areas within Africa. It brings to 19 the number of Middle Eastern and African countries that Marriott International operates in,” said Alex Kyriakidis, president and managing director, Middle East & Africa, for Marriott International. The new hotel, located in the fourthlargest city in Ghana, in an oil-rich area of the country, boasts 132 rooms, including

12 two-bedroomed apartments. Catering to both business and leisure travellers, the hotel has a large restaurant, bar and lounge, terrace and an entertainment and pool area, as well as a gym. Conference facilities for a maximum of 150 delegates and Wi-Fi connectivity throughout the hotel are geared to meet the needs of business travellers, a market identified as likely to find the new establishment a welcome addition to the accommodation on offer in the city. “With its positioning in the moderate and upper moderate tier categories and with properties situated in major primary and secondary business centres and sought-after leisure destinations, Protea

Hotels offers accommodation ideal for both business and leisure travellers. “The approach we take at Protea Hotels is to offer modern design and consistent amenities with a unique blend of global standards combined with proactive and personal service, so every guest feels important and appreciated,” Mr Kyriakidis concluded. n

Out of Africa

Ross recognised

Ross Kennedy

for his contribution Africa Albida Tourism chief executive Ross Kennedy has won a prestigious Zimbabwe Council for Tourism Award, in recognition of his outstanding contribution to the growth and development of this country’s travel and tourism sector. Mr Kennedy was presented with the Tourism Personality of the Year Award at the Zimbabwe Council for Tourism (ZCT) Harvergal Marketing Tourism Achievers Awards 2015 dinner by Deputy Minister of Tourism, Walter Kanhanga, at the Meikles Hotel. Mr Kennedy, who is also chairman of the African Travel and Tourism Association (ATTA), and has been a leading figure in Zimbabwe’s tourism industry for more than three decades, said receiving the award was a great honour. “Being recognised by one’s professional peer group is always the finest tribute, and I am sincerely humbled. The team we have at Africa Albida Tourism make my role so

much easier and this allows us to have big ambitions and set greater goals, not only for ourselves, but for the tourism industry,” he said. In his acceptance speech, an emotional Mr Kennedy said the job of promoting Zimbabwe was made so much easier by the fact that it was such an incredible country, so rich in natural resources. “Right now, and for the last six-and-ahalf years we have also been blessed with a Minister, Deputy Minister and Ministry who are incredibly ambitious, who are dreamers and are all about looking forward,” he said. AAT group chairman Dave Glynn described Mr Kennedy as “a tower of strength and a just and earnest leader who carries the Africa Albida Tourism and Zimbabwe flag very proudly”. “We are extremely privileged to have Ross as our leader. I’d like to congratulate and thank him for all he has done for us and for tourism. Well done on being

awarded a very worthy accolade,” Mr Glynn said. ZCT president Francis Ngwenya said Mr Kennedy was a business personality and hotelier, with a record of service to the travel and tourism sector dating back more than 35 years. “He has been at the forefront of international promotion of Zimbabwe, especially Victoria Falls, and has been active in public affairs in the sector to the benefit of operators throughout the country,” Mr Ngwenya said. n

Venue News

Premier Hotel & Resorts announces acquisition of The Richards

amuel Nassimov, managing director of NV Properties (Pty Ltd and Premier Hotels (Pty) Ltd, recently announced the acquisition of the group’s

third property in nine month, Premier Hotel The Richards in Richards Bay, one of the longest established hotels in Zululand, situated 90 minutes north of Durban. As one of South Africa’s fastest growing, independently owned hotel groups, Premier Hotels & Resorts continues to increase its footprint in KwaZulu-Natal with existing properties Premier Hotel Pinetown, Premier Hotel Edwardian and Sani Pass Hotel. “With our recent acquisitions of Sani Pass Hotel and Himeville Arms Hotel this year, we continue with our vision of expanding Premier Hotel & Resorts’ footprint in South Africa, with not only various acquisitions, but also refurbishment projects. “Over and above strengthening our brand, this will create additional employment opportunities in the surrounding communities. Our portfolio has doubled in only four years and The Richards acquisition is just another step towards our goal,” Mr Nassimov said. Premier Hotel The Richards, formerly owned by HPF, marketed by Protea Hotels and managed by Extra Bold, is unique to the group’s 14 existing properties and fits the stable as a four-star product. “We were first introduced to this hotel two years ago and concluded negotiations of break fees and price over the past four

months. With the strength of our loyalty programme, coupled with the business market need in the region, we see great potential for this property, especially within the conferencing and corporate sectors,” he added. The classic hotel currently offers comfortable four-star luxury accommodation, a fine-dining restaurant, and conference facilities for up to 300 people. “With this property being an operational and sellable product in its current state, the company plans to enhance it to Premier Hotels & Resorts standards by improving some aspects, including the conferencing facilities. This will be done while trading as normal, with no disruption to guests who will continue to enjoy the true Premier experience of exceptional deliverables. “We are very excited to have the opportunity to add this beautiful hotel to the family. “It is conveniently situated for both South African and foreign visitors wanting to explore the unspoilt beaches and coastal conservation areas. “With Richards Bay being one of the fastest-growing cities and industrial centres in South Africa, I see great possibilities for Premier Hotel The Richards to become the leading recreational and business destination in the region,” Mr Nassimov concluded. n

Venue News

River Place Country Estate

joins AHA portfolio POPULAR conferencing and event venue, River Place Country Estate, has joined the management and marketing portfolio of AHA Hotels & Lodges, the property management business of Tourvest’s accommodation and activities division. Located in the lush Hennops River Valley just north of Johannesburg, River Place Country Estate hosts a range of beautiful venues and accommodation in a pristine and relaxed country setting just 20 minutes’ drive from Fourways (off the William Nicol Drive extension), Centurion and Lanseria International Airport. Whether guests are seeking a productive conference or teambuilding experience, this charming property caters for every need, with its 16 deluxe rooms and three stone-clad suites, which overlook the river.

Guests and delegates can select from a range of versatile venues. Additional highlights include the Mountain View Conference Centre, built from local stone in a farmhouse style and set within indigenous gardens, the River View Venue, offering 270° views of the river and surrounding hills, a 50-seater rock amphitheatre and the Italian riverside restaurant al Fiume and il Patio Gourmet Pizzeria, serving up the season’s best, cooked with skill and passion. The River Place Country Estate is a welcome addition to the AHA portfolio, said managing director Neil Bald. “Having a property with such a strong, versatile conferencing and event focus in the Gauteng region adds immense value to our footprint. n

Market News

Durban ICC for women in leadership

Women in Leadership at the Durban ICC. Back row, from left: Gwyn Heaton, Ashona Maharaj, Lindsey Verfaillie, Irene Vallihu and Lee-Ann Dahl. Front row, from left: Zama Kwela, Mala Dorasamy, Lindiwe Rakharebe, Nokukhanya Mbonambi, Melanie Rambally and Nicolette Elia-Beissel.

he past two decades have seen women in South Africa take the lead in some of the most challenging senior management positions, but according to new research, conducted by Grant Thornton International Business Report (IBR) on women in business, the percentage of women in senior management positions in South Africa is still inadequate. The study reveals the proportion of business leadership roles held

by women stands at a paltry 27 per cent. However, the Durban International Convention Centre has shattered the “glass-ceiling” with women representing 67 per cent of its senior management team. Overall, women represent 57,5 per cent of the Centre’s total workforce. The Durban ICC’s executive management team is currently spearheaded by four dynamic women who are making their mark in the global events industry. Lindiwe Rakharebe, chief executive officer; Nicolette Elia-Beissel, operations director; Mala Dorasamy, marketing, sales and events director and Melanie Rambally, financial director, are leading the company to new heights through their respective contributions to the Durban ICC’s success. Ms Rakharebe joined the Durban ICC in April, from her position as ABSA’s regional executive for KwaZulu-Natal, and has a strong background in corporate management and has worked in a managerial capacity for all four of South Africa’s major banking institutions. Her areas of expertise include strategic planning, research, marketing, community liaison, policy development and basic principles of good corporate governance. She is passionate about women and gender issues in respect of women empowerment and caring for the aged is close to her heart. In light of her leadership role in driving women empowerment and caring for the aged, she is currently serving as the chairperson of the KwaZulu-Natal Network in preventing violence against women. In her role as financial director, Melanie is keeping the fiscal lines tight and ensuring that the Durban ICC maintains its commitment to strong internal controls and strict adherence to the principles of good governance. She assumed the position in February 2014, and brings extensive experience in financial management and local government legislation to the table. Having joined the Durban ICC in September 2008, Nicolette has served as operations director since June 2012. She boasts more than 14 years’ experience in the industry and has had the privilege of contributing to the industry as a board member of various industry associations, such as SATSA and EXSA. Commenting on her role at the Durban ICC, Nicolette noted: “As a team, we operate at the highest international standards and although the Durban ICC holds a number of local and international quality certifications, this industry is always evolving. This challenges us to take every opportunity to enhance our processes and ensure our clients’ experience is constantly improving.” Marketing, sales and events director, Mala, took up the reins in September 2013. She was part of the original team which opened the Durban ICC in 1997, and boasts 18 years of experience in the marketing, sales and events department. She brings a wealth of first-hand knowledge and insight to the position owing to her extensive organisational knowledge and creative energy. Ms Dorasamy has recently been honoured with two industry awards. She was voted one of the Top 40 Women in the MICE industry. This initiative honours women who have made a positive difference in the meetings, incentives, conferences and exhibition industry. She was also the recipient of the SAACI Fellowship Award for KwaZulu-Natal for her contribution to advancing the meetings and events industry in the province. n

Market News

Durban secures prestigious World Travel Award THE Durban KwaZulu-Natal Convention Bureau has secured the World Travel Awards 2015 Africa’s Leading Meetings & Conference Destination Award. It also helped secure the 2014 Africa’s Leading Meetings & Conference Destination Award. The annual Africa and Indian Ocean Gala Ceremony was held at the Kempinski Seychelles Resort. This organisation was also nominated for: • 2014 World’s Leading Meetings & Conference Destination. • 2013 Africa’s Leading Meetings & Conference Destination. The World Travel Awards celebrated its 22nd anniversary this year and is acknowledged across the globe as the ultimate travel accolade. The awards programme aims to celebrate those

organisations that are pushing the boundaries of industry excellence. The World Travel Awards is the most comprehensive awards programme of its type, tracking hundreds of thousands of votes cast each year by travel professionals from more than 200 countries. This international awards brand has stood unrivalled as the ultimate hallmark of quality in the global hospitality, travel and tourism industry for more than two decades. James Seymour, head of the Durban KwaZulu-Natal Convention Bureau, said: “This is clear evidence of the value of convention bureau, collaborative partnerships with venues like Durban ICC and the Southern Sun Elangeni Maharani, and coupled with the promotion of a distinctive experience such as ‘Durban and the Zulu Kingdom.’ “In conclusion, we are particularly proud of the fact that the Durban ICC has, once

again, been rated as the top ICC in Africa by the World Travel Awards, and one of the top 15 in the world by AIPC. This is a fitting accolade for a Centre that constantly strives to maintain its service standards and keep its facilities maintained,” Mr Seymour said. n

EXSA News

EXSA awards ceremony date announced

XSA, the Exhibition & Events Association, has announced that its annual awards ceremony will take place on 25 November 2015, at the Monte Casino Ballroom. The EXSA Awards recognise the excellence of its members in various fields of expertise, generating an awareness of the importance of all the services they offer, featuring best stands of the year; exhibitions of the year; as well as “people” of the year. This is the event everyone looks out for. Awards show potential investors that your business is trustworthy, valid and will

continue to grow over time. The EXSA Awards not only showcases their members as the best for a specific aspect of the industry such as stand design or best exhibition, but could also be the reason a business simply stands out during the year. This could result in clients and customers choosing EXSA member companies who they previously didn’t know or that they even provided a particular service. The aim of the annual Awards is to encourage healthy competition and professional standards within the industry. EXSA also recognises individual staff members at venues, organiser and supplier/ services companies who have gone that extra mile during the year. This year, EXSA will also present some new Awards, as well as reveal the new stand judging process going forward in 2016. The theme of the evening, along with various exciting sponsorship opportunities and a few surprises are still to be announced. The various categories for the awards are as follows:

Best Stand Awards 2015 Categories: Awards will be given to custom built stands and system built stands in the category

sizes of: 12sqm & under; 13-24 sqm; 2550 sqm; 51-100 sqm; 101-200 sqm as well as stands over 201 sqm.

Best Exhibitions of the year 2015 Categories: Consumer over 6 000 sqm; Trade and Consumer over 6 000 sqm; Trade 1 – 6 000 sq.m; and Trade over 6 000 sqm.

Best Industry Suppliers/ Services; Venues; and Organisers Categories: These awards include the Best Venue and Organiser Company, as well as the Best Supplier Company in Stand Design and Construction, Security, AV and General. The Best Venue and Organiser Employee of the year will also be awarded, in addition to the Best Supplier Employee in Stand Design & Construction, Security, AV and General. Other awards include The Young Professional of the Year, The EXSA Personality of the Year, Memorable Event Award 2015; and Best Green Stand 2015. The Awards are the “Oscars of the industry” and a highly anticipated event each year. To book a table or seats, call the EXSA office on 011 805 7272. n

Site news

Site SA is committed to youth development By Tes Proos, Site Southern Africa chapter president

ite Southern Africa identified a tremendous gap in its development programmes for young leaders in the domestic and regional incentive travel industry. Are we providing sufficient platforms to firstly, create an understanding of what incentive travel entails and, secondly, to generate an interest in this industry as a career? The important thing is for potential future employees to get a taste of an incentive programme themselves. This creates excitement and “I want to go there” feeling. Cape Town board members, in conjunction with generous suppliers, created an incentive experience for a group of 70 third-year students at the Cape Town Hotel School in Granger Bay. There were glamorous cupcakes and virgin Shirley Temples on arrival. The excitement already started as they had no idea what to expect! Next thing, a group of African ladies broke into an energetic gumboot dancing session and to the students’ surprise, they had impromptu gumboot dancing lessons. We gave them an overview of what incentives and incentive travel is about, got them to come up with new and

original “out of the box” events and handed out random prizes for best new ideas. We have recognised that the majority of employees with local DMCs have a hotel or event management background. This is extremely beneficial as incentive travel planning takes all-round event management expertise – from hotel bookings to teambuilding and award gala dinners with all the bells and whistles.

It really helps to know what happens behind the scenes in order to pre-empt and deal with unexpected circumstances. SITE SA has committed to focus on young leader development and generating ongoing interest in the industry. We need the support of members and suppliers to assist with internships and mentoring programmes. Planning is underway and we hope to have an exciting Young Leadership programme underway by early 2016. n

What we’re all about ... motivational experiences Why we do it? ... business results Site Organisational Mission • • •

Site is the only global network of travel and event professionals committed to motivational experiences that deliver business results Site provides insights and connections that inspire the utilisation of this powerful tool across diverse industries, regions and cultures Site serves as a source of knowledge and best practices where members can make personal connections that sustain professional growth Contact Tes Proos Office: + 27 (0)21 555 3617 Only one organisation sits at the critical intersection between those who seek the benefits of motivational tools and those who can provide these Fax: 086 698 7792 extraordinary experiences. That organisation is Site ... E-mail: tes@crystalevents.co.za www.crystalevents.co.za

Advertisers Index

Subscribe to

Business Events Africa

Voice Of The Business Events Industry In Africa

An indispensable publication! A yearâ&#x20AC;&#x2122;s subscription provides you with the Yearbook, 11 monthly magazines and a copy of the annual South Africa Conferences & Exhibitions Calendar.

Subscription form To: Business Events Africa, PO Box 414, Kloof, 3640 Tel: (031) 764-6977 Fax: (031) 764-6974 E-mail: jackie@contactpub.co.za p Yes, please, I would like to subscribe to Business Events Africa.

Subscription options (please tick): p Guide (Yearbook, 11 monthly magazines and annual calendar): R525 All prices given above include postage, packaging and VAT (RSA only) p Enclosed please find cheque to the amount of R..................................... NB: Please make cheques payable to Contact Publications (Pty) Ltd Banking Details: First National Bank, Kloof Branch Code: 221526 Account Number: 50730106925 Account Name: Contact Publications

Vol 35 No 9 Advertiser

Page E-mail No.

Website

33 Melville Road

info@33melvilleroad.co.za

www.33melvilleroad.co.za

Aquila Private Game Reserve

res@aquilasafari.com

www.aquilasafari.com

Arcadia Hotel

conference@arcadiahotel.co.za

www.arcadiahotel.co.za

Avianto

info@avianto.co.za

www.avianto.co.za

Border Air t/a LATAM Airlines

latam@border-air.co.za

Cape Town ICC

sales@cticc.co.za

www.cticc.co.za

CSIR Intl'l Conference Centre

OFC

icc@csir.co.za

www.csir.co.za

Durban ICC

sales@icc.co.za

www.icc.co.za

Durban KZN Convention Bureau

conventions@durbankzncb.co.za

www.durbankzncb.co.za

Executive Suites@555

Exhibition Freighting GSM

ef-gsm@ef-gsm.co.za

www/ef-gsm.co.za

Expo Centre

info@expocentre.co.za

www.expocentre.co.za

EXSA

exsa@exsa.co.za

www.exsa.co.za

Folio Translation

pziets@folio-online.co.za

www.folio-online.co.za

Maropeng

conferencing@maropeng.co.za

www.maropeng.co.za

MSC Cruises

26-27 groupsandevents@msccruises.co.za

www.executivesuites555. co.za

www.msccruises.co.za

Peermont Global (Emperors) 5

reservations@peermont.com

www.peermont.com

Plaslope

glenda.aereboe@plaslope.com

www.plaslope.com

info@premierhotels.co.za

www.premierhotels.co.za

Do you require a tax invoice p Yes p No (If yes, one will be sent to you on receipt of your payment.)

p Please start my subscription from the..........................................issue. Name:........................................................ Position:....................................................

Premier Hotel Cape Manor 38 Rosa Venue (Palazzo Hotel) 22

www.montecasino.co.za

SAACI

www.saaci.co.za

SA Tourism

OBC

convention@southafrica.net

www.meetingsafrica.co.za

Site

tes@crystalevents.co.za

www.crystalevents.co.za

The Westin

IFC, 1 01445.groupreservations@westin. com

Company:.................................................. Address:................................................... ................................................................. ...................................Code:.................... Tel:..............................Fax:........................

www.westincapetown.com

Calendar

Local and international conferences, workshops and exhibitions of interest to the conference, exhibition and special events market For free entries in this calendar, please supply information to: Contact Publications, PO Box 414, Kloof 3640. Tel: (031) 764-6977. Fax: (031) 764-6974. E-mail: colleen@contactpub.co.za local: 2016

International: 2015

FEBRUARY 18-21: IAPCO 2016. Venue: Cape Town International Convention Centre, Cape Town. More information: www.iapco2016.co.za

october 13-15: IMEX America. Venue: Las Vegas, United States. More information: Tel: +44 1273 227311. Website: www.imexamerica.com

FEBRUARY 23-24: MEETINGS AFRICA. Venue: Sandton Convention Centre, Sandton, Johannesburg. More information: www.meetingsafrica.co.za/

OCTOBER 31-NOVEMBER 4: 54th ICCA Congress. Venue: Buenos Aires, Argentina. More information: Mieke van Loenen. Tel: +31203981902. Website: www.iccaworld.com

International: 2015

NOVEMBER 17-19: IBTM WORLD. Venue: Fira Gran Via, Montjuic 2 Exhibition Centre, Barcelona, Spain. More information: Erica Keogan. Tel: +44 208 910 701. Website: www.eibtm.com

october 1-3: Site 2015. Venue: Mlimani City Conference Complex, Dar es Salaam, Tanzania. More information: Tel: +27 (0)11 467-5011. Fax: +27 (0)11 467-5350. E-mail: info@site.co.tz. Website: www.site.co.tz

International: 2016 FEBRUARY 9-11: IBTM Arabia. Venue: Jumeirah at Etihad Tower, Abu Dhabi. More information: ibtmarabia.helpline@reedexpo.co.uk. Tel: +44 (0) 20 8271 2127 FEBRUARY 23-24: AIME. Venue: Melbourne Convention Centre, Melbourne, Australia. More information: aime@reedexhibitions.com. au Tel: +61 2 9422 2500 MARCH 2-4: COCAL 2016. Venue: Guadalajara, Mexico. More information: www.cocal2016mexico.com/ MARCH 16-18: ACE of M.I.C.E. Exhibition.Venue: Istanbul Congress Centre + Istanbul Lutfi Kirdar. More information: Tel: +90 (216) 465 95 56-57. E-mail: info@ameistanbul.com. Website: www.ameistanbul.com/ APRIL 19-21: IMEX frankfurt. Venue: Frankfurt, Germany. More information: Tel: +44 1273 227311. Website: www.imex-frankfurt.com

International: 2016 MAY 25-27: IAPCO EDGE Seminar. Venue: Whistler, Canada. More information: info@iapcoeducation.org. Website: www.iapcoeducation.org NOVEMBER 12-16: 55th ICCA Congress. Venue: Kuching, Malaysia. More information: Mathijs Vleeming, marketing project manager, ICCA, Toren A, De Entree 57 1101 BH Amsterdam, The Netherlands. Tel: +31 20 398 1962. E-mail: mathijs@icca.nl. Website: www.iccaworld.com

International: 2017 MAY 16-18: IMEX Frankfurt. Venue: Frankfurt, Germany. More information: Tel: +44 1273 227311. Website: www.imex-frankfurt.com DATE TBA: 56th ICCA Congress. Venue: Prague, Czech Republic. More information: Mathijs Vleeming, marketing project manager, ICCA, Toren A, De Entree 57 1101 BH Amsterdam, The Netherlands. Tel: +31 20 398 1962. E-mail: mathijs@icca.nl. Website: www.iccaworld.com

SOUTH AFRICA’S LEADING SECURITY PACKAGING COMPANY Tel: +27 (0) 11 452-1115 | Fax: +27 (0) 11 452-3609 E-mail: glenda.aereboe@plaslope.com Web: www.plaslope.com

TAMPER EVIDENT SECURITY BAGS • Reliable, permanent, special security closure to show evidence of tamper • The closure system shows evidence of tamper by freezing, heat, aqua and solvent • The bags are manufactured from high strength coextruded LDPE clear or opaque film • For security purposes the bags are printed along the edge of the side seals

• Bags can be customised to your specification with high quality print of up to 5 colours (5 sizes of standard stock printed bags are also available) • Bags have a unique sequential number or barcode Under Licence to

DEBATIN