Security Focus Africa January 2020 by Contact Publications

www.securityfocusafrica.com | Vol 38 No 1 January 2020 The official industry journal for professional risk practitioners: security, safety, health, environment and quality assurance

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Security Focus Africa: Serving the South African security industry for 38 years

CONTENTS

VOL 38 NO 1 JANUARY 2020

12 COVER STORY

Get into the right gear with Sparks & Ellis

SPECIAL FEATURE 12 SA’s multi-billion rand guarding industry in 2020: Following global trends nrelenting crime in South Africa should theoretically boost growth in its U

Sparks & Ellis is one of South Africa’s leading uniform suppliers and manufacturers. It specialises in complete uniform solutions and offers clients a head-to-toe service. Developing technologically advanced products, Sparks & Ellis offers uniforms and equipment for security, traffic, fire and rescue, ambulance, law enforcement, and corporate clients.

14 2

SECURITY FOCUS AFRICA JANUARY 2020

guarding sector, one of the country’s largest employers and currently worth as much as R45 billion by some estimates. But from an affordability aspect, following the negotiated wage agreements by business and employee parties in late 2019, and on the back of a severely depressed economy characterised by budget cuts, job losses, company downsizing and closures, and load shedding, growth is going to be hard-won, believe some of its major players. They also see the industry paralleling international trends in many areas, not least of all compliance, workforce management, legislation and the adoption of new technologies.

18 securityfocusafrica.com

Official Journal of the Security Association of South Africa

Published by Contact Publications (Pty) Ltd (Reg No. 1981/011920/07)

Vol 38 No 1

TEL: (031) 764 6977 | FAX: 086 762 1867 MANAGING DIRECTOR: Malcolm King | malcolm@contactpub.co.za

EDITOR: Ingrid Olivier | ingrid@securityfocusafrica.com

PRODUCTION AND DESIGN EDITOR: Hayley Mendelow | hayley@contactpub.co.za

JUNIOR GRAPHIC DESIGNER: Elrisha du Plooy | elrisha@contactpub.co.za

REGULARS EDITOR’S COMMENT 4 Of challenges and doing things differently in 2020.

ASSOCIATION NEWS 5 SASA update: Hot topics for the security industry in 2020.

NEWS IN BRIEF 8 News snippets from around the world.

PERSONALITY PROFILE 11 In conversation with...Nhlanhla Khuzwayo, managing director of Security Services at Servest.

OPINION PIECE 14 What’s behind violence in South Africa? A sociologist’s perspective.

BUSINESS AGAINST CRIME 16 No smoke without fire: South Africa’s illicit cigarette trade.

TRENDS 2020 18 Security trends and other issues to consider in 2020.

COMPANY NEWS 20 Changing the security game. ON THE MARKET 21 Advances in key and equipment management. 22 Securing your identity.

23 Vox introduces affordable remote surveillance with Guardian Eye WiFi Camera.

CYBERSECURITY 24 No immunity from

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PUBLICATION DETAILS: Security Focus Africa has 12 issues a year and is published monthly, with the annual Buyers’ Guide in December.

cyberattacks.

DATA BREACHES 25 Can we communicate better in a digital era?

SURVEILLANCE 26 New CCTV analytics will make looters think twice.

27 AI supercharges surveillance. CASE STUDY 28 The Big Bad Wolf. EXHIBITION NEWS 30 Securex West Africa to celebrate 10th anniversary in March. 31 Effective and economical video analysis in public space. 32 Looking ahead to 2020 vision.

LAW AND SECURITY 33 The Public Protector,

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EDITORS COMMENT

Of challenges and doing things differently in 2020 “The same procedure as every year, James!”

catchphrase from Dinner for One, the black and white comedy classic synonymous with New Year’s Eve celebrations all over the world, has worked its way into everyday vocabulary since first being aired in the early 1960s. Funny and often quoted though it is, it’s a line that portends disaster in real-life South Africa if we continue doing things the same way as we’ve been doing them. 2020, anticipated by the optimistic and dreaded by the cynical, has the potential to be the year that is remembered as a new dawn, a turning point, an example to the rest of the world of what courage, accountability and vision can do. Certainly, there’s no shortage of naysayers who believe that not much is going to change for the good in our beautiful but crime-wracked country with its struggling economy and unreliable power supply. Popular sentiment is running the gamut from hardened cynicism to hopeful optimism, and the facts of the matter are underpinned by, among other things, a steady stream of people who are selling up and emigrating to other, safer lands. February 2020 will mark two years since South Africa elected Cyril Ramaphosa as its president. His promise of a new dawn resonated with a public desperate for honourable, accountable leadership and he quickly established a number of commissions of inquiry to investigate “the rot that had engulfed South Africa for many years” to quote Bonang Mohale, CEO of Business Leadership South Africa (BLSA), as reported by SABC.com. A year later, in February 2019, career advocate Shamila Batohi was appointed as National Director of Public Prosecutions (NDPP), another critically important position

in terms of getting South Africa out of its criminal mire.

Cause for hope Pieter du Toit of News24 reported in November 2019 that the head of the National Prosecuting Authority’s (NPA) Investigative Directorate, Hermione Cronje, had told journalists that “an enormous amount of work dividing cases into priority areas and work streams had been done over the last couple of months and that the public would soon see it come to fruition.” Aware of South Africa’s growing impatience around an apparent lack of headway regarding high level state capture prosecutions, Batohi promised in an IOL article by Shaun Smillie that “heads were going to roll” in 2020. Smillie wrote of “developments that give cause for hope” including the appearance in court on bribery charges of former State Security Minister Bongani Bongo, the arrest of four men (“including a former Eskom group executive”) on charges of fraud and corruption, and 10 arrests in the Eastern Cape on charges of toilet tender fraud. Columnist and author Mandy Wiener, in a January 2020 article on News 24, says Batohi and Cronje are aware of the public’s mounting expectations but that getting “the crooks and cronies behind state capture into the dock and into orange overalls through convictions” is not a simple process. “Prosecutors need cast iron evidence that will hold up in court,” she wrote, adding: “Yet despite apparently insurmountable challenges, action appears to be happening.” In his 2020 New Year message, President Ramaphosa gave the assurance that public institutions and law enforcement agencies were being rebuilt and the fight against state capture and corruption was advancing.

EDITORIAL POLICY Statements made or opinions expressed in articles in Security Focus Africa do not necessarily reflect the official views of the Security Association of South Africa (SASA) nor those of any of the other security associations listed in Security Focus Africa. Similarly, advertising in this publication does not imply in any way endorsement or approval by these security associations of any products or services. It is the policy of the Security Association of South Africa that any office-bearer who has an executive position in a company, or companies, which supply security products or services should on no account allow his position to be used to promote his company or its objectives in the editorial content of Security Focus Africa, the official journal of the Association. If, at any time, an office-bearer’s position has been quoted in relation to his company or product, this does not imply the Association’s approval or involvement.

SECURITY FOCUS AFRICA JANUARY 2020

Perhaps the challenge to end all challenges is Eskom with its R450 billion (and mounting) debt and never-ending pleas for permission to increase electricity tariffs. How its newly- elected CEO Andre de Ruyter is going to fix the nightmare that is Eskom is anyone’s guess but he’s up for the challenge, which is hopeful. I’m no economist, but I suggest that the country’s fortunes – or current lack thereof – will improve to some degree once the process to repair Eskom is visibly underway. From a security industry perspective, 2020 is also going to bring with it a number of challenges, some new, others legacy. This month’s personality profile Nhlanhla Khuzwayo, MD of Security Services at Servest, sees load shedding and the economy as key issues; Danny Pringle of Secutel is concerned about unstable communication infrastructures, and Tony Botes, national administrator of SASA (Security Association of SA) highlights the hardy annual that is non-compliance along with the hope that the (relatively) new National Bargaining Council for the Private Security Sector (NBCPSS) will kick up a few gears with regard to curtailing criminality within the industry. Something else to consider: as one of the country’s major employers, the private security sector is likely to be besieged by post matriculants in 2020. Of the roughly 500 000 learners who completed school last year and with unemployment sitting at around 29 per cent, many of them are going to be looking for jobs wherever they can find them. Additional challenges for 2020 include bolstering numbers in our police force, clamping down on gang warfare and violent crime and resolving the land restitution issue. “We know only too well the enormity of the challenges that confront us, but we are united in the knowledge that we have the means and the determination to overcome them,” concluded President Ramaphosa in his 2020 New Year message. I hope so.

Ingrid Olivier

Editor ingridolivier@idotwrite.co.za

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ASSOCIATION NEWS

SASA UPDATE

Hot topics for the security industry in 2020 One of the key role players during last year’s fraught security industry wage negotiations, which finally ended with a majority agreement in December, SASA (Security Association of South Africa) is gearing up for an equally challenging 2020.

hat’s according to SASA national administrator Tony Botes, who says his office is fielding record numbers of membership applications, along with requests for information and complaints regarding non-compliance in the industry. On this year’s agenda:

The wage agreement Organised employers SASA and South African National Security Employers’ Association (SANSEA) along with organised labour (23 trade unions) concluded a wage agreement in mid-December 2019, after a very difficult and drawn-out negotiation process under the auspices of the National Bargaining Council for the Private Security Sector (NBCPSS), says Mr Botes. The resulting collective agreement, which includes an 8.75 per cent increase for entry level (Grade C) security officers and fixed figure increases, were determined for all three years, along with a hospital plan for employees (as from the second year only as the sourcing and procurement of a suitable service provider could take most of the first year to finalise). The collective agreement, he adds, will still have to be published for comment by the Minister of Employment and Labour before being promulgated and gazetted. The parties, at this stage, therefore, have no idea when the new rates and employment conditions will become effective. DoEL (Department of Education and Labour) processes are extensive and include a representivity audit to confirm that the parties are truly representative of the private security sector, he explains.

The National Bargaining Council for the Private Security Sector Registered with the now-renamed Department of Education and Labour (DoEL) in June 2018, the National Bargaining Council for the Private Security Sector (NBCPSS) will hopefully be kicking into action this year.

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Mandated to handle many of the is widely known and respected for its zerocomplaints traditionally referred to the CCMA tolerance stance around compliance. “SASA, (Commission for Conciliation, Meditation and which is recognised by the government, Arbitration), it will also deal with collective South African Police Service (SAPS) and agreements, labour disputes, and industrymunicipalities throughout the country will, related schemes, policies and legislation once without fear or favour, report illegal activities it’s up and running properly. To this end, and the exploitation of employees Botes says he understands that the within the private security IF YOU NEED Council is looking to appoint industry,” he says, adding: ANY FURTHER a permanent CEO and “SASA demands proof INFORMATION, PLEASE employ suitably trained and of total compliance CONTACT SASA: experienced staff members. from its members, Office: 0861 100 680 Further, he’s expecting not only when they National Administrator: the Minister of Labour join but every year Tony Botes: 083 650 4981 to promulgate both the thereafter. That Email: info@sasecurity.co.za Levies Agreement and the way, consumers can The full SASA membership list is Collective Agreement shortly. be assured that their available at service providers are not www.sasecurity.co.za Peace clause only legally compliant but What’s critical for people to know is can also deliver the highest levels that the agreement between the NBCPSS, of professionalism.” organised employers (of which SASA is the largest) and organised labour comes with Benefits of SASA membership: a “peace clause” for SASA members. Botes • A strictly applied Code of Ethics. clarifies: “The peace clause essentially means • Representation at national and local that no parties to the agreement are allowed government level. to enter into “shop-floor” negotiations or • Industry exposure in the media as well as at demands relating to those previously tabled, major shows and exhibitions. negotiated and traded off. Without this • Contacts and networking opportunities. protection, non-members will be out in the • Discounted training courses, events cold, having to deal with issues such as wages and seminars. and conditions of employment on their own • Access to a security library managed and without any of the other benefits offered by UNISA. by SASA. • Updates on new legislation and other industry-relevant information. Compliance • Access to security-related and affiliated Botes says non-compliance is a huge and associations in South Africa and overseas. growing problem in the industry to the point • The SASA national website. that consumers are increasingly insisting on • A central administration office. seeing credentials prior to them entering • Free subscription to Security Focus Africa into contracts with security service providers. magazine, the official journal of SASA. Across the board, entities ranging from • A mentorship programme which is educational and manufacturing facilities to designed to guide and assist start-up retail, offices and home owners are insisting security companies with attaining the that their service providers are members of compliance standards required to qualify for SASA (and preferably Gold Members), which Gold Membership.

SECURITY FOCUS AFRICA JANUARY 2020

COVER STORY

Getting into the right gear Sparks and Ellis believes that a uniform says a lot about your organisation, and it can also instil a sense of pride in the wearer while promoting respect and confidence.

his is according to Sparks & Ellis CEO, Sue de Wet, who says that balancing budget and quality is a delicate balance when looking for a uniform that not only offers great value for money, but is also great in every other way. "A security officer's uniform is of critical importance because it is the element that sets the security officer apart," says Ms de Wet. "While aesthetics do of course play an important role, there are other factors that are critical to a company's choice of uniform for its security officers. In fact, the appearance of the uniform plays a critical role when it comes to how the guarding company is perceived by the public."

Providing peace of mind Uniforms should provide instant recognition so that, in an emergency situation, and particularly in a crowded area, members of the public can spot security staff and will immediately know who to turn to for help. Ms De Wet says that it has also been shown that the presence of a uniformed security officer provides reassurance for other staff and visitors at the premises. A well-presented security officer not only promotes peace of mind but their presence is also a major deterrent for criminal activity.

Pride and belonging Security officers who are well-presented feel a sense of pride and a strong affiliation

to the company they work for. Being identifiable as part of the team creates a feeling of professionalism and belonging. In addition, a uniformed security officer is often the very first impression that visitors will have when visiting an organisation.

Combining quality and budget requirements When it comes to quoting competitively in an industry that is largely driven by cost, at a time when operating costs are also increasing, Ms De Wet says that uniform manufacturers face a major challenge. “While we have access to world-class technology, client budgets can often prohibit the introduction of new fabrics and uniform technology,” she says. “While some companies do also believe that uniforms should be replaced on an annual basis, others believe that they should be adapted with the changing seasons. Sparks and Ellis try to encourage companies to invest in seasonal uniforms, and help to extend the life of the uniform in this way.”

Safety first “Uniforms should always comply with safety standards, and this is a non-negotiable factor,” says Ms De Wet. Depending on the environment in which the security officer is working, there are a couple of critical factors for consideration. Is the uniform breathable? Is it water and fireresistant? Does the environment in which

SECURITY FOCUS AFRICA JANUARY 2020

the security officer works call for the use of safety shoes with steel-capped toes?

Quality materials Sparks and Ellis says that when considering uniform budgets, companies should never underestimate the importance of quality materials, which impact on life span and durability. Important factors for consideration include: colour, washable materials, and ease of replacement. “Ensure that the uniform you choose is made of good quality material. Look at the fabric used, as well as zips and buttons, because this will determine how durable the uniform will be. “In the long run, good quality uniforms could save the company from unnecessary replacement uniform costs,” concludes Ms De Wet.

ABOUT SPARKS AND ELLIS

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COVER STORY

Technology brings a unique and personalised touch to uniforms Specialist uniform manufacturer, Sparks & Ellis, is able to offer a full quartermastering service whereby they pack each employee’s uniform individually and delivers it to their specific office. This unique service eliminates the need for the client to get involved in packing and distributing uniforms themselves, which in turn saves both time and money.

he ordering system is designed for customers who either want to order in bulk or who want to order per staff member. Via the online programme on Sparks & Ellis website, the client is able to order the correct size uniform for each employee. This is made possible by using the staff member unique employee number and the system allows the user to access history of what has been supplied. This system has been rolled out successfully to many private companies such as security, cleaning, petro-chemical and also for a chain of restaurants. It is proving popular with government departments such as traffic, fire and rescue and ambulance / emergency medical services (EMS).

Sparks & Ellis have a dedicated group of long-serving staff members who take their responsibility to their customers very seriously, and they are often commended on their high levels of service excellence.

FOR MORE INFORMATION AND TO VIEW THE SPARKS & ELLIS CATALOGUE OF UNIFORMS AVAILABLE, PLEASE VISIT www.sparks.co.za. 021 404 1240

One of the group’s philosophies is “the quality of the company is equal to the quality of its people”.

MISSION STATEMENT We are a leading supplier of a complete uniform solution to clients who value quality and service at a competitive price. Developing technologically advanced products, Sparks & Ellis offers uniforms and equipment for security, traffic, fire and rescue, ambulance, law enforcement, and corporate clients.

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SECURITY FOCUS AFRICA JANUARY 2020

NEWS IN BRIEF XXX

News snippets from around the world New Year shootings in Johannesburg left two people dead and 16 injured

Report. It reveals the growing e-crime economy, the increasing prevalence of attacks in the financial services, retail and government sectors, and in-depth analyses of adversarial tactics, techniques and procedures (TTPs) used against the different regions and industries. (Source: IT web)

Eskom wants another R27 billion from consumers in tariff hikes in 2020

Two people died and six were injured when the occupants of a car fired on Poppy’s Restaurant in Melville. Two hours later, 11 people were injured by gunshots that police believe were fired from a highway overpass into a crowd at a public celebration at Mary Fitzgerald Square in the city centre. While gun violence in South Africa’s biggest city is common, the location of the latest shootings has illustrated just how prevalent the problem is. South Africa has the continent’s highest murder rate with an average of more than 50 people killed each day. (Source: biznews.com)

E-crime economy to expand in 2020

Farm killings and land grabs: AfriForum reports Ramaphosa to the UN

This is on top of the R23 billion it wants the courts to grant it in its battle against energy regulator Nersa. Eskom is in court fighting to get R69 billion through its recovery processes – i.e. hiking tariffs – over the next three years. The amount was denied by Nersa because the power utility received a bailout of that amount from government. If Eskom succeeds, electricity prices could double in 2020, and increase by 50 per cent over the next three years. (Source: Daily Maverick / Business Tech)

Exposure to violent crime is taking its toll on SA’s mental health, say experts 2020 will likely continue to see targeted ransomware attacks against local governments and specific industries. This will potentially be driven by alternate motivations and orchestrated by organised cybercriminal gangs or event nation-statesponsored threat actors. That’s according to CyberInt, a provider of threat intelligenceled detection and response solutions, in its CiPulse 2020 Annual Threat Landscape

Shelley Bernhardt, counselling psychologist at Witkoppen Clinic in Johannesburg, has warned of the long-term impact of trauma on South Africans. “Crime and its associated trauma occurs across the spectrum. Almost all areas and communities in South Africa are affected or potentially affected by crime, and all individuals across the socioeconomic spectrum are vulnerable to the psychological distress associated with this,” said Ms Bernhardt. (Source: Sowetan Live)

An increasing number of people have sought mental health services over the past year as a result of violent crime.

SECURITY FOCUS AFRICA JANUARY 2020

AfriForum has laid a formal complaint against President Cyril Ramaphosa and Human Settlements, Water and Sanitation Minister Lindiwe Sisulu, in her capacity as former minister of international relations and cooperation, with the UN’s Special Rapporteur on the Situation of Human Rights Defenders. AfriForum deputy CEO Ernst Roets said the complaint stemmed from a statement Ramaphosa made about farm murders and land grabs during a visit to the USA in September 2018. Roets said the charge was aimed at Ramaphosa’s reaction to US President Donald Trump’s tweet in August 2018 that he had instructed his secretary of state to investigate land grabs and farm murders in South Africa. (Source: News 24)

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NEWS IN BRIEF SAPS Christmas crime stats: Bheki Cele celebrates success and chastises ’embarrassing officers’

A concerted effort to reduce the crime rate over the festive period seems to have been quite successful. Despite increases in vehicle-related reports, some serious offences have seen a 10 per cent decline from the same timeframe recorded last year. SAPS officially define the festive season as 15 October to 11 January. (Source: The South African)

KZN truck theft syndicate bust and 11 suspects arrested

Job cuts will depress South Africa’s economy even more

Cybercrime makes real money – but it can be stopped

Less than a month into 2020, South African companies announced thousands of job cuts. In a country where a third of the labor force is already unemployed, this will put even more strain on demand and economic growth. Almost 6 000 jobs are at risk as companies including Telkom SA SOC Ltd, the country’s largest fixed-line operator, and Walmart Inc’s local unit Massmart Holdings Ltd plan to reduce their headcount after slumps in earnings. (Source: Business Tech / Bloomberg)

Cargo theft is surging across the GTA, and police are struggling to stop it

Police in KwaZulu-Natal made a major breakthrough recently when they arrested 11 suspects involved in an alleged truck theft syndicate operating in the province. A source close to the investigation said that members of the SAPS’ tactical response team (TRT) responded to a report that a truck had been stolen in Maydon Wharf in central Durban. The truck was tracked to Amanzimtoti, south of Durban, and later recovered by police on the N2 near the Umgababa offramp. The cargo and the trailer were missing. Eleven suspects were arrested: four Chinese nationals, three South Africans, three Zimbabweans and one Nigerian. Five vehicles used in the commission of crimes were seized and impounded, and goods to the value of around R1.5m were recovered. (Source: Sowetan Live)

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The new decade is still in its infancy and already we have heard news of potential malware attacks on major banks in the subSaharan Africa region. These alleged attacks are thought to be the work of a Russian hacking group named ‘Silence’. While it seems that South African banks have been unaffected to date – according to the South African Banking Risk Information Centre (SABRIC) – this news is certainly consistent with the significant trend towards the monetisation of cyberattacks – there is real money to be made in working to breach the cyber defences of businesses, both big and small. And thus, there is no surprise that throughout 2019, organisations across all industries globally were targeted by cyberattackers. This holds true whether we are talking about information being stolen for illegal gains, IT systems being hacked and shut down until a ransom demand is paid, or operational technology (OT) systems and critical infrastructure being damaged or shut down for geopolitical purposes. And so, it is unlikely that attacks are going to slow down during 2020, says Stefan van de Giessen, general manager for cybersecurity at Networks Unlimited Africa. (Source: Gadget.co.za)

“Violent crimes are common”: Israel issues travel warning for SA

After a deadly incident in which a stolen tractor trailer, filled with boxes of meat, hit two vehicles before ramming into a petrol station in Mississauga, Canada, was just one of potentially hundreds of cargo theft incidents that the Greater Toronto Area (GTA) could see in the new year, according to police. “I can’t really specify why it’s going up as (drastically) as it is,” said Det. Paul Allen with Peel Regional Police’s cargo theft unit. New numbers provided to Global News by Peel police show a sharp rise in reported tractor-trailer thefts in the past five years. (Source: Globalnews.ca)

South Africa’s “high levels of crime” have prompted Israel to join the US and several EU countries in issuing travel warnings for its citizens intending to visit the country. In a travel warning issued on New Year’s Day, the Israeli Ministry of Foreign Affairs said: “In South Africa, there is a high level of crime.” Adding details for its citizens, the ministry described South Africa as a country battling violent crime, saying that women are at particular risk. (Source: IOL)

SECURITY FOCUS AFRICA JANUARY 2020

NEWS IN BRIEF Rio Tinto to restart South African unit in 2020 after security scare

Global miner Rio Tinto RIO.AX will resume full operations at its South African unit Richard Bay Minerals (RBM) in early January after cutting back because of security concerns for its workers. There have been a number of violent incidents at mines across South Africa, including robberies, that have raised questions about the lack of security and the threats they pose to the industry. (Source: Nasdaq)

Petrol price, taxes and downgrade talk – what lies ahead for South Africa in February

February will be an incredibly important month for South Africans, with a number of major economic events on the calendar that will have an impact on everyday life in the country. Petrol prices will be adjusted in the first week of the month, with the Budget Speech scheduled for 26 February, where possible tax changes and price adjustments will be made known. Following this, a credit rating review is expected from Moody’s, which could spark further gloom in the economy. Absa said in a research note on Monday

20 January that persistently weak business sentiment and ongoing bouts of load shedding are constraining South Africa’s growth prospects, while the drought seems likely to have a significant negative effect this year as well. (Source: Business Tech)

New laws give Swedish police increased powers in fight against gang crime

International news

Two new laws giving the police increased powers of surveillance will make a significant difference in efforts to crack down on gang crime in 2020, according to Sweden’s police chief. Hundreds of new security cameras will be set up in the country’s so-called vulnerable areas, which are defined by a low socio-economic status where criminals have an impact on the local community. “We will put up [the cameras] where we can have the best success rate with them,” national police chief Anders Thornberg told TT. “Public places, different areas where crimes are committed.” The focus will be on streets and areas where drugs, crimes, violence and robberies happen at a higher than average rate. From 1 January 2020 a new law will allow to police to install cameras without having to apply for a permit. This, says Thornberg, will make a big difference to police work. (Source: thelocal.se)

FBI report shows decrease in violent and property crime from 2018 statistics

Preliminary statistics show overall declines in both violent and property crime in the USA in the first half of 2019, compared to the same time frame the previous year, according to FBI crime statistics. The Preliminary Semi-annual Uniform Crime Report covers January through June 2019. It contains data from more than 14 000 law enforcement agencies nationwide that voluntarily submitted information to the FBI’s Uniform Crime Reporting Program. According to the report, all categories of violent crime offenses decreased between the first half of 2018 and the first half of 2019, including robbery (-7.4 per cent), rape (-7.3 per cent), murder and nonnegligent manslaughter (-3.9 per cent) and aggravated assault (-0.3 per cent). Property crime also declined during the same period, specifically: burglary (-11.1 per cent), motor vehicle theft (-6.7 per cent) and larceny-theft (-4.2 per cent). The full Crime in the United States 2019 Report will be released later this year. (Source: securitymagazine.com)

Tens of thousands of extra violent crimes every year expected in the US as a result of climate change

“Depending on how quickly temperatures rise, we could see two to three million more violent crimes between now and the end of the century than there would be in a nonwarming world,” said Ryan Harp, researcher at the Cooperative Institute for Research in Environmental Sciences (CIRES) at the University of Colorado Boulder and lead author of a new study published today in Environmental Research Letters. (Source: Sciencedaily.com)

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PERSONALITY PROFILE

In conversation with...

Nhlanhla Khuzwayo Managing director of Security Services at Servest “My dream is to see South Africa rise and be counted among the global economic giants in our lifetime.” Born in Umlazi and raised in Inanda Newtown in KwaZulu-Natal, Nhlanhla Khuzwayo has always dared to dream big.

ascinated by the workings of cars, ships, aeroplanes and rockets, he made up his mind as a small child that he was going to become an engineer. And, after completing his matric at Dr Nembula High School in Adams Mission in 1990, that’s exactly what he did. “I have always had an inquisitive mind, wanting to know what makes things do what they do, which is why I chose to study engineering.” Hard work and an unwavering focus over the ensuing years saw Nhlanhla achieve a raft of qualifications. These include a Master of Business Leadership Degree from the University of South Africa (UNISA), a Degree in Mechanical Engineering from Wits University and a diploma in Project Management. He has also completed numerous other courses including the Executive Development Programme at UNISA, Explosives Technology (also through UNISA), Systems Engineering, Contracts Management, Acquisition Management and Specification Practices. In May 2019, he was appointed managing director of Servest Integrated Facilities Management’s Security division, a position that carries with it huge responsibility. “Our division is made up of about 7000 colleagues, servicing more than 700 client sites across the entire country on a 24 hour a day, 7 day a week operation. Every day is adrenalin-filled, and no two days are alike. A typical day has to do with attending to operational challenges, meetings with my executive team and giving guidance where it’s needed. Add to that visiting clients and colleagues, and ensuring that our day-today actions are in line with the company’s business strategies, plans and targets, and there’s never a boring moment.”

What motivates you? “I was very involved with drafting the division’s strategy and business targets – part of my motivation comes from now being able

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And for South Africa?

to implement the strategies, part is about achieving our goals, and I thrive on new challenges and finding optimal solutions. I am also driven by the fact that our job is to create a safe environment by protecting our clients, their staff and clients, their workplaces, assets and business continuity. Our contribution towards making South Africa a safe and peaceful place for all is more than just a job, it is an honour.”

“My dream is to see South Africa become a true rainbow nation as envisioned by founding elders… a country where political parties work selflessly and collaboratively to solve its challenges for the benefit of all South Africans.”

Your greatest concerns? “As a facilities management company, our success hinges largely on a healthy economy – the economic conditions of the country in which it operates are paramount. Many of our clients have been badly affected by the economic downturn in South Africa. Job losses have been massive, many companies have had to downscale, and some have closed down completely. We need to collectively and quickly solve the country’s economic challenges for the survival of us all.”

As a country with a terrible crime record, what do you feel needs to be done and by whom? “We need an all-encompassing, systematic, integrated and coordinated approach that combines the efforts of all government departments and civil structures, and sees them working together in unison. We also need to encourage communities to become active participants in Community Policing Forums, which are effective partnership vehicles with SAPS (South African Police Service) for crime prevention. And we need to focus on prevention programmes along with meting out harsher sentences for offenders. This is especially important with regard to femicide and child abuse. These shocking and ongoing incidents are seriously tarnishing South Africa’s image and need to be dealt with harshly and swiftly.”

Your mentors? “There have been so many… leaders in a range of sectors from business, science and politics to spirituality and sports, both locally and globally, who have, in one way or another, imparted some degree of knowledge, understanding, wisdom, guidance and courage.”

Leisure time “Mostly it’s spent with my family. I also enjoy mentoring and coaching the youth on business management, career development and life skills.”

Dreams and hopes for Servest “We have a new leadership at our helm, headed up by one of the most talented, experienced and business-savvy leaders of today. I’m referring to our Group CEO Xolile Sizani, who is leading the team with an exciting vision and a formidable strategy based on a firm and sustainable growth path. My dream is to see the company grow by leaps and bounds, accomplishing this shared vision and in so doing, being recognised by our clients and the industry as the leading integrated facilities management company on the continent.”

What’s on your bucket list? “Retire wealthy before the age of 55, then travel around the world – ideally on my own private jet! Hugely important to me is making an immense contribution in terms of lifting the Horn of Africa.”

The books you’re reading Think and Grow Rich by Napoleon Hill, The 5am Club by Robin Sharma, World-class Customer Service by Basil O’Hagan, The Stellenbosch Mafia by Pieter du Toit and Unlocking the Bible by David Pawson.

SECURITY FOCUS AFRICA JANUARY 2020

SPECIAL FEATURE: GUARDING

SA’s multi-billion rand guarding industry in 2020

Following global trends

nrelenting crime in South Africa should theoretically boost growth in its guarding sector, one of the country’s largest employers and currently worth as much as R45 billion by some estimates. But from an affordability aspect, following the negotiated wage agreements by business and employee parties in late 2019, and on the back of a severely depressed economy characterised by budget cuts, job losses, company downsizing and closures, and load shedding, growth is going to be hard-won, believe some of its major players. They also see the industry paralleling international trends in many areas, not least of all compliance, workforce management, legislation and the adoption of new technologies.

Challenges for 2020 Writing for global security workforce management company Trackforce Valiant, Timothy Lozier, in his article “Security Guard Trends to Watch for in 2020” sees “some interesting developments” around rising crime, consolidation, new technology,

business trends and the physical landscapes, with people, processes and technology being key to improving profit margins, reducing costs and retaining talent. What isn’t trending on his list, though, is an unreliable power supply.

Load shedding Danny Pringle, Executive Director of Secutel Technologies, says one of his biggest concerns for the guarding sector in 2020 is load shedding. “In my opinion, the biggest challenges of this year will mainly relate to power outages due to load shedding. This will result in increased and unplanned demand for guarding services on short notice, and it will affect the stability and availability of communication infrastructures. Having sufficient trained staff available at the right place at the right time while dealing with an unreliable communication infrastructure will have a direct effect on the ability of security service providers to effectively schedule and manage geographically dispersed guards and incidents remotely,” he says.

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Rising crime and protest action Other significant challenges for Pringle include “ever-increasing crime” and the possibility of protest action. He also believes security companies need to look at changing the role of guards from being “merely people placed on site” to them becoming part of an overall effort to protect clients’ assets more effectively and efficiently. “Just training and appointing more guards in an attempt to resolve unpredictable resourcing challenges is not the answer,” he maintains. He believes, too, that security service providers need to become proactive rather than reactive. “In order to be proactive, everyone must get involved and be a part of the solution. To get guards to become part of the solution, there will obviously have to be incentives. Paying higher wages and danger pay are certainly ways of incentivising people but for guards to be truly proactive, they need to be part of the process and to have access to high quality, comprehensive information that will assist everyone with making the best possible decisions.”

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SPECIAL FEATURE: GUARDING

Tony Botes, national administrator of the Security Association of South Africa (SASA), is also concerned about protest action. Accordingly, he hopes that the newly named Minister of Employment and Labour department will promulgate the levies and collective agreements arrived at last year under the auspices of the National Bargaining Council for the Private Security Sector (NBCPSS) “sooner rather than later” since delays could spark waves of labour unrest.

Non-compliance Non-compliance within the industry is out of control, says Botes. The relevant departments (including PSIRA [Private Security Industry Regulatory Authority], the Department of Labour and the CCMA) just don’t have the capacity to deal with the problem effectively, he maintains, hence the need for the Bargaining Council to “get its teeth into the battle against criminality in the industry” as a matter of urgency.

The economy Executive at Graphic Image Technologies, Laurence Smith, and CEO Country President of Securitas SA Holdings, Ashleigh Parry, both voice concern about the economy and its role in driving up already shockingly high levels of crime. Botes says crime levels are very likely to escalate due to the state of the economy, with an under-resourced SAPS (South African Police Service) and a fearful populace relying more and more on the private security industry to protect lives and property. “The economic pinch is being increasingly felt by consumers and suppliers,” Parry says. But, while acknowledging that wage increases are going to bite, she says her company and its clients fully support paying staff appropriately. “Wage increases, which are common across all industries, improve the standards of living for staff and we believe that in the long-term, the effect on the guarding industry will be positive.” She also praises the transparency which accompanied the recent wage negotiations, saying it was in line with increasing requirements in all sectors for ethical and principled operation.

Technology Trackforce Valiant’s Timothy Lozier predicts the increasing adoption of drone, robot, facial recognition and monitoring technologies. This supports the belief of SASA’s Tony Botes, who says that while growth in

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numbers of security companies in South Africa “is significant”, it is not so in terms of officer numbers. This, he suggests, is an indication that although crime is escalating, consumers are opting for hybrid combinations of manned guarding and technology. GIT’s Laurence Smith says advancements in technology are helping solve the shortcomings of products such as conventional body-worn cameras, which are easy to tamper with and difficult to manage at scale. Guard safety is as much of a priority as client protection is, he avers. To this end, his company’s “industry-first” has translated cutting technology into a wearable sensor platform that boasts video, audio, location data and Internet of Things (IoT) capabilities. All-seeing unified systems that can be extended virtually anywhere will not only improve communication but also reduce criminality, Smith says. “Technology is constantly evolving,” adds Parry. “As a company, we invest heavily in research and development, both locally and internationally, to create bespoke solutions for clients specific to their individual budgets and efficiency requirements. This includes data analytics for tracking and forecasting trends, and up-to-the-minute safety wear that complies with health and safety regulations.”

able to communicate in real time. “PTT using GSM/Bluetooth/Wifi to enable voice communication from anywhere has become critical,” he says. Because fulltime video streaming isn’t feasible from a bandwidth and incident management point of view, companies need to consider alternatives such as bodycam technology which he says can handle a combination of snapshots and video clips, which allows the control room to take control of the camera remotely and can see what the guard is seeing. “Planning and the management of resources, is of course, critical in this entire process,” he continues. Guards need to be in position, which is where scheduling and route planning technology comes into play. Managing expectations versus reality properly lies, in part, in being informed of late arrivals and early abscondments so that the associated risks can immediately be mitigated. If this information is linked to the time and attendance recording process, which in turn is linked to the payroll, guards will endeavour to be on time and not leave sites earlier than scheduled. This can be achieved in several ways by using geo-tracking and location positioning, virtual geo-fence and waypoints, Bluetooth beacons, and biometric identification such as facial and fingerprint recognition.

The human element

In PSIRA’s December 2019 newsletter, director Manabela Chauke says the country’s education and security industries have started looking at ways of fostering partnerships with regard to “taking the Authority’s training aspect to greater heights”. Further to this, PSIRA brand and communications officer Bonang Kleinbooi says it “has looked into the process of receiving and capturing course reports. Training centres will now need to provide PSiRA with course reports within a strict five-day period following students’ completion of their courses or they will be subjected to penalties. “The call has also been heeded to no longer centralise capturing of course reports at Head office but to allow the process to take place in branches (with effective) from the 23rd of September 2019. This will allow for training centres to drop off and pay for the course reports at any of our branches, where we will have dedicated consultants solely capturing course reports. This will reduce the turnaround time for students to be captured on our system and to register with PSiRA.”

Inherent to any industry and no less to the guarding sector are ongoing problems such as theft, intimidation, bribery, blackmail, fraudulent qualifications and personal documentation, absenteeism, substance abuse and boredom-related performance failures. Says Timothy Lozier: “If there’s one technology that will be most clear for mainstream adoption in 2020, it will be mobile guard management tools. Mobile applications for guard touring, incident reporting and visitor management have been around for a several years. Yet, as we start to see these applications evolve – from a standalone app to an integrated solution – with time and labor managements scheduling, and back-office administration, more companies and security managers will … adopt the mobile component of guarding, which has a low point of entry and can be easily introduced without much disruption.” Further to this, Danny Pringle says guards can play a critical role in the process of information gathering using geographic location tracking and being

PSIRA update

SECURITY FOCUS AFRICA JANUARY 2020

OPINION PIECE

A sociologist’s perspective

What’s behind violence in South Africa?

By Lindy Heinecken, Chair of the Department of Sociology and Social Anthropology at Stellenbosch University

The 2018 Global Peace Index listed South Africa as one of the most violent and dangerous places on earth, and getting worse.

three main sources of violence: direct, structural and cultural. These provide a useful lens to understand the underlying causes of conflict that fuel violence and undermine positive peace.

Direct violence

outh Africa has a long history of violence. It was used as a tool of power and governance by colonialists to repress and control the indigenous people. The apartheid regime from 1948 used violence as part of its repertoire to gain and maintain social and political control. Such a culture of violence is hard to stop, especially when it has become a legitimised and institutionalised form of coercion. South Africans are living with this legacy. But, to understand the level of violence in democratic South Africa, it is useful to engage with the work of the Norwegian sociologist Johan Galtung. He identified

Direct violence or personal violence includes a physical or psychological component to produce hurt and harm, to the point of killing. It can occur between individuals, groups and nations and is an act of violence with a clear subject, object and action. This includes war, torture, fighting, gun violence, and physical and emotional abuse. In South Africa, these acts of direct violence are reflected in the high levels of violent crime – including rape and murder as well as domestic and gang violence directed at people. While not peculiar to South Africa, direct or personal violence is facilitated by easy

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access to weapons, a general climate of lawlessness, high levels of violent protests and corruption within the criminal justice system. Without doubt, this has contributed to the public feeling unprotected, and has increased distrust in the police, while allowing crime to flourish. But such direct, visible acts do not explain the underlying causes of the violence.

Structural violence Underlying direct violence is structural violence entrenched in unequal power relations embedded within society. Structural violence is defined as social and personal violence arising from unjust, repressive and oppressive political, economic, and social structures that affect people’s chances in life. These structures control access to quality education, employment and health care. They affect the basic human needs of survival and welfare. In education (the

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OPINION PIECE

most crucial, in my view), these inequalities are growing. The fact that only a few people can afford to send their children to well-resourced, fee-charging schools widens inequalities. For example, the higher education participation rate is just 15.6 per cent for black South Africans, while for Indian and white people (aged 20–24) it is 49.3 per cent and 52.8 per cent. This dictates future employment. Similar discrepancies exist in access to basic health care, between those who can afford private health care, and the poor majority who depend on the failing public health care system. This indirect, silent violence affects more people than direct violence as it erodes one’s ability to gain access to goods and services necessary for survival through legitimate means. It is this social and economic inequality that fuels violent crime and protest in the country. Since 2008 more than two million people have taken to the streets in protest every year as a result, a clear indication of the “rebellion of the poor”. A recent example of such violent protest and the effect of widening conflict into surrounding communities is seen in the decision by Rio Tinto, the mining group, to shut its Richards Bay operations and freeze an expansion project. Such events have been met with higher levels of direct police violence and brutality. Yet this does not provide the complete picture. Rising levels of crime and violence are linked not only to the country’s

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economic, social and political woes, but to other underlying cultural factors.

Cultural violence Cultural violence is symbolic violence where, for example, language, religion and ideology are used to legitimise or justify direct and structural violence. This feeds into a social culture of discrimination, racism, prejudice and sexism, which contributes to the vicious cycle of violence. This is reflected in the high levels of sexual violence and systemic institutionalised patriarchy that foster the culture of violence against women. Cultural violence is strongly influenced by prevailing attitudes, beliefs and messages that surround people in everyday life. A culture has developed in the country where direct violence is seen as the most effective means to respond to conflict. A discourse has emerged that glorifies the use of violence, through war narratives, by some political leaders who use military values, symbols and rhetoric to mobilise and gain support. This perpetuates militarism as an ideology that embraces social practices that regard the use of violence as normal and desirable. One can see this within the police.

Turning the tide The challenge is how to turn the situation around, as all three forms of violence are interlinked and mutually reinforcing. Seeking to suppress violent crime in South Africa through the threat of direct violence by the state, such as deploying the army to combat

gangsterism in the Western Cape, is not the solution. It reinforces the notion that violence is to be met with violence, without addressing the deeper underlying structural and cultural issues that perpetuate conflict. Addressing structural and cultural violence is a lot more difficult than addressing direct violence, but lies at the root of the violence experienced in South Africa. Failure to do so may lead to even more severe levels of violence that could potentially destabilise the state, putting the safety and security of people in even greater jeopardy. Sadly, the country continues to focus on direct violence instead of addressing the causes. Lindy Heinecken does not work for, consult, own shares in or receive funding from any company or organisation that would benefit from this article, and has disclosed no relevant affiliations beyond their academic appointment.

This article was originally published on The Conversation. The Conversation is funded by the National Research Foundation, eight universities, including the Cape Peninsula University of Technology, Rhodes University, Stellenbosch University and the Universities of Cape Town, Johannesburg, KwaZulu-Natal, Pretoria, and South Africa. It is hosted by the Universities of the Witwatersrand and Western Cape, the African Population and Health Research Centre and the Nigerian Academy of Science. The Bill & Melinda Gates Foundation is a Strategic Partner.

SECURITY FOCUS AFRICA JANUARY 2020

BUSINESS AGAINST CRIME

No smoke without fire:

South Africa’s illicit cigarette trade By Richard Chelin, Researcher and Rumbidzai Nyoni, Digital Communication Officer, ENAC

Cheap and readily available illicit cigarettes are a lucrative source of income for organised criminals.

he illicit trade in tobacco, especially cigarettes, costs South Africa’s economy billions of rand annually through lost tax revenue. According to the South African Revenue Service (SARS), the estimated loss through the illegal cigarette trade for the 2015/16 financial year was R6 billion. Aside from the local economic and health impact, illicit smuggling poses a threat across the Southern African region. Tackling the problem will improve regional economic outlooks and cripple an important source of funding for organised criminals in South Africa and beyond. The trade is part of a broader illicit economy involving counterfeit goods, motor vehicles, clothing and textiles, movies and music. Revenues gained contribute to high-level corruption, political party funding and other criminal endeavours. The illicit cigarette trade involves the ‘supply, distribution and sale of smuggled genuine, counterfeit or cheap white

tobacco products.’ Counterfeit cigarettes are identical copies of branded products manufactured without the authorisation of the rightful owners. Cheap white cigarettes (or illicit whites) are produced with the approval of a licensing authority in one country, but are smuggled and sold in another without duties being paid.

Instead of arresting traders, law enforcement needs to target those higher up the chain Of the six ways to identify illicit cigarettes, five are related to markings on the pack: the lack of the excise marking (diamond stamp); the absence of or incorrect marking of the health warnings; tar and nicotine readings higher than 12 mg tar and 1.2 mg nicotine or readings that aren’t printed on a long side of the pack; the quit line number is incorrect or missing; and the absence of the words ‘reduced ignition propensity’ anywhere on the pack.

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The last aspect refers to the pricing of the cigarettes. The excise tax on a 20-pack of cigarettes is R16.66 as at February 2019. With 15 per cent VAT added, the full tax amount is around R20. If a pack of cigarettes is sold below that price, it is probably illicit. In South Africa, the largest share of the illicit cigarette market is occupied by those manufactured locally, with other brands smuggled from neighbouring countries like Mozambique and Zimbabwe making up the rest. The Directorate for Priority Crime Investigation (Hawks) told Parliament that between April 2017 and March 2018, about 80 per cent of illegal tobacco products found in the country were produced domestically. Due to their low prices, illegal cigarettes make for an attractive bargain and all indications point to a growing market in the country. In his book Tobacco Wars, Johann van Loggerenberg estimates that illicit cigarettes make up around 40 per cent of the cigarette trade and show ‘no sign of slowing down.’

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BUSINESS AGAINST CRIME

The illicit cigarette trade is part of a broader economy involving fake goods, clothing, movies and music To address the problem involves boosting both law enforcement and revenue services. First, capacity and funding for border police, customs, the police’s canine unit and immigration officers must be strengthened. So too must information sharing between enforcement and judicial authorities to ensure cases are prosecuted. These agencies also need a clear mandate to tackle illicit cigarettes as a national priority. In line with this, the Nugent inquiry into tax administration and governance recommended that SARS ‘re-establish capacity to monitor and investigate the illicit trades, in particular the trade in cigarettes, within appropriate governance structures.’ Second, technologies such as track-andtrace are key to tackling the smuggling of tobacco products across borders. Tracking the cigarettes from the supplier enables monitoring of the product from manufacture to end user while tracing allows the product to be followed back to a point along the supply chain.

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This will help prevent cigarettes being diverted into the illegal market. Kenya is an example where such technology has succeeded in reducing the illicit trade in cigarettes. Learning from this, SARS recently issued a tender for a track-and-trace marker technology. Of course, technology can’t deliver on its full potential if corruption is a key enabler of organised crime in the first place.

Despite the large profit it generates, penalties for illegal cigarette smuggling are moderate Third, criminal networks must be targeted. Current law enforcement initiatives target the traders of illicit cigarettes. While arresting these individuals sends a message to the criminal networks, they remain smallscale players in the criminal chain. As with other forms of organised crime, traders are at the bottom of the network and can easily be replaced by other willing unemployed individuals. Those higher up the chain need to be targeted instead. Despite the large profit generated from illicit cigarette trafficking, the penalties

associated with the crime are moderate compared to other crimes such as drugs or weapon trafficking. Introducing more stringent sentences for illicit cigarette trafficking (as in the case of drugs for instance) – not only in South Africa but across the region – could serve as a deterrent. Penalties could include seizing the assets of convicted traffickers. Since illicit cigarette trafficking is also a cross-border issue, a regional strategy for affected countries is needed. It should provide for joint law enforcement operations, intelligence sharing and better legislation to curb the production and smuggling of illicit cigarettes. This would enable a concerted effort from the region to tackle this growing form of organised crime.

Article first published by the ISS (The Institute for Security Studies), an African non-profit organisation with offices in South Africa, Kenya, Ethiopia and Senegal. ISS work covers transnational crimes, migration, maritime security and development, peacekeeping, peacebuilding, crime prevention and criminal justice, and the analysis of conflict and governance.

SECURITY FOCUS AFRICA JANUARY 2020

TRENDS 2020

Security trends and other issues to consider in 2020 The new decade is still in its infancy and already we have heard news of potential malware attacks on major banks in the sub-Saharan Africa region.

hese alleged attacks are thought to be the work of a Russian hacking group named ‘Silence’. While it seems that South African banks have been unaffected to date – according to the South African Banking Risk Information Centre (SABRIC) – this news is certainly consistent with the significant trend towards the monetisation of cyberattacks. There is real money to be made in working to breach the cyber defences of businesses, both big and small. And thus, there is no surprise that throughout 2019, organisations across all industries globally were targeted by cyberattackers. This holds true whether we are talking about information being stolen for illegal gains, IT systems being hacked and shut down until a ransom demand is paid, or

operational technology (OT) systems and critical infrastructure being damaged or shut down for geopolitical purposes. And so it is unlikely that attacks are going to slow down during 2020, says Stefan van de Giessen, general manager: cybersecurity at value-added distributor Networks Unlimited Africa. “No industry or organisation is immune from attack,” he clarifies, “with top targets during 2019 including governments, the financial services industry, manufacturers, retailers and consumer goods, and infrastructure providers. Based on this, we advise implementing a next-generation security solution that should include various, complementary products. It’s good practice to start securing the edge of the networks, thereafter moving to business critical services

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and solutions, and then covering other attack vectors such as internal segmentation. “We recommend adopting a phased approach in order to develop a layered security posture. This assists with controlling costs as well as the complexity of management involved. So once the baseline has been established, IT security can then look at how to protect against unknown threats, enable the encryption of your data, and deploy decoys in your network to lure away hackers.” According to Mr Van de Giessen, important security issues to consider for 2020 include end point security, network visibility, deception-based technology, the rise of the managed service provider, the convergence of the IT/OT space, the local IT skills shortage, and the issue of compliance with regulation.

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TRENDS 2020

with attractive decoys, credential lures, ransomware bait and data deceptions. This allows early and accurate detection to track lateral movement and credential theft.”

“In security, there are three vectors that are important in security, namely time, product and skills, and skills are severely lacking in our markets across Africa.” - Stefan van de Giessen, general manager: cybersecurity at Networks Unlimited Africa.

The rise of the managed service security provider (MSSP) Van de Giessen believes that the move to MSSPs is definitely a growing trend, allowing IT security teams to outsource the management of certain aspects of security and to solve issues such as a lack of skills or resources. He offers this warning, however: “From a compliance point of view, it is still the organisation’s responsibility to know which products are being used to protect its data – using the services of an MSSP doesn’t relieve an organisation of responsibility for its own data.”

The convergence of the IT/ OT space

End point security Investing in a next-gen firewall (NGFW) and antivirus (NGAV) technology with endpoint detection and response (EDR) capabilities, as well as a secure e-mail solution, is critical in securing against the most prevalent attacks.

Better network visibility This allows you to more closely monitor network traffic for malicious behaviour and potential threats. For example, you can better detect when someone gains unauthorised access to the network, thereby allowing security measures to respond quickly. The use of user and entity behavioural analytics (UBEA), software that analyses user activity data from logs, network traffic and endpoints, and correlates this data with threat intelligence, allows you to identify activities or behaviours that are likely to indicate a malicious presence in your environment.

Deception-based technology Van de Giessen notes that deception-based technology works hand-in-glove with better network visibility: “The solution creates a decoy setting that simulates the actual environment by deploying a decoy virtual machine (VM) into the existing network,

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Van de Giessen explains that the convergence of the information technology and operational technology (IT/OT) space has become a new challenge globally in recent years. “Hackers have started targeting the OT network, which previously was not necessarily linked to an IT network, to bring down critical infrastructure and manufacturing plants, for example,” he says. “The rise in the Industrial Internet of Things (IIoT) has not necessarily come with adequate and/or appropriate cybersecurity. The IIoT allows tools and machinery of all types to be connected to the internet, bringing major benefits such as better monitoring and increased visibility, but also risks to the business that, by and large, simply did not exist a decade or so ago. “A recent study by the IBM Institute for Business Value (IBM IBV) showed that industrial companies are not doing enough to protect their plants from being hacked1.”

The IT brain drain in South Africa Says Mr Van de Giessen, “While there are many new products available to us, we are losing too many skilled IT people who are leaving our shores. According to a report in mid-20192, which surveyed 110 companies, 1 https://www.ibm.com/downloads/cas/ ZJRRVRKW 2 https://citizen.co.za/news/south-africa/ general/2150853/sas-brain-drain-ispicking-up-speed/

including JSE-listed organisations as well as large multinational groups operating in Africa, the report found that ‘information and communications technology specialists and engineers remain the most difficult to recruit’. “In security, there are three vectors that are important in security, namely time, product and skills, and skills are severely lacking in our markets across Africa.” Compliance with regulation: “South Africa is behind the curve with data regulation compliance when we compare ourselves to the European Union’s General Data Protection Regulation (GDPR), which has already been in force for over a year, as well as compliance legislation in other SADEC countries and also West Africa,” says Mr Van de Giessen. “South Africa’s Personal Protection of Information Act (POPIA), which is similar to the EU’s GDPR, has not yet been implemented, and it was signed into law in November 2013. POPIA will enable businesses to regulate how information is organised, stored, secured and discarded. The Act aims to protect consumers from having their money and identity stolen as well as keep their private information private. The time delay in implementing POPIA is not helpful for businesses and for our IT systems, which will eventually need to be compliant.” He concludes: “Considering all of these factors, it becomes clear that security is not a single-product solution – customers need a multi-product approach so that they can defend themselves both proactively and reactively. Today’s security teams must acknowledge the threats posed by all attack vectors, and work proactively on preventing them. “At Networks Unlimited Africa, we collaborate with both globally established brands as well as innovative and even disruptive newcomers that have proven their value. Our security expertise has been built on years of experience as well as an uncompromising attitude towards ongoing quality, as well as the quest for innovation and staying ahead of the curve. We are expert at sifting through the product offerings available and bringing our clients the very best technologies and solutions available.”

SECURITY FOCUS AFRICA JANUARY 2020

COMPANY NEWS

Changing the security game Datacentrix, a high performing and secure ICT solutions provider, has joined Game Changers, the newest partner tier announced recently by Cybereason, creators of the leading Cyber Defense Platform, as a level for its most strategic partners.

atacentrix will also be incorporating Cybereason technology into its industryleading next-generation Security Operations Centre (SOC), which monitors and defends joint customers’ ICT environments in real time against any potential security threats. “The addition of Cybereason’s flagship Cyber Defense Platform to our SOC offering will include endpoint detection and response (EDR), next-generation antivirus (NGAV), threat intelligence and active monitoring services. We are pleased to partner with Cybereason as a company that is taking a new approach to cybersecurity, helping us to provide added value to local customers in their fight against increasingly sophisticated cybersecurity risks and threats,” said Wayne Olsen, Datacentrix security business unit manager.

Datacentrix’ SOC technology is based on state-of-the-art Security Information and Event Management (SIEM) and Security Orchestration, Automation and Response (SOAR) technologies that offer a powerful analytical platform used to simplify compliance, enhance security and risk mitigation on a 24x7x365 basis. Furthermore, Datacentrix has become a Cybereason MDR-in-a-Box (Managed Detection and Response) partner, which focuses on the delivery of its new Software-as-a-Service (SaaS) driven cybersecurity solutions. The MDR-in-a-Box programme is designed to help strategic partners increase market share through the delivery of new SaaS driven cybersecurity solutions. By leveraging the Cyber Defense Platform and programme approach, partners can fast track new, high-demand service offerings

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and provide their customers with a holistic managed solution that addresses their specific needs. “Cybereason is thrilled to partner with Datacentrix and by powering their new, next-gen SOC, local analysts will see dramatic decreases in ‘false positive’ data analysis requirements. In addition, it provides enhanced time-to-detection and detection accuracy, as well as offering hunting and remote incidence response (IR) capabilities,” commented Jacques van der Merwe, senior director, Cybereason. “The SOC is able to provide clients with situational awareness in real-time, can access information across a variety of devices (firewalls, antivirus and intrusion detection systems for instance), normalises and correlates the information, and provides near-live reporting, enabling timeous response,” added Mr Olsen.

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ON THE MARKET

Advances in key and equipment management

Intelligent key and equipment management now works seamlessly with video, security and BMS.

owerful tools for managing keys and high value assets can now be used seamlessly within centralised management platforms, following the integration of Maxxess eFusion with Traka from ASSA ABLOY Global Solutions, the global leader in intelligent management solutions for keys and equipment. With Traka solutions globally deployed in many market sectors such as critical infrastructure, retail, logistics, hospitality and corporate environments - and increasingly integrated with access control systems - the new integration with eFusion opens the way for more powerful integrated opportunities to be developed, says Lee

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Copland, managing director, Maxxess EMEA. “There are huge benefits to be gained from integrating Traka’s capability with wider functions and operations, including building management systems, security, fire and the many application-specific systems used by our customers in different sectors.” Allowing organisations to operate with unprecedented efficiency, eFusion with Traka now makes it simple for authorised staff to gain access to a wide range of controlled assets, from keys and premises to high value equipment, vehicles and machinery. The new integration enables full traceability and audit reports that can include video and audio recordings as well as transactional data from systems such as access control, intruder and fire. As with all Traka solutions, audit capability across key cabinets and lockers enables instant traceability and reporting. Some of the more widely used important features include fault logging, curfews and multiple authorisations that provide tangible returns on investment by improving operational efficiency, increasing

productivity and minimising costly downtime. With this latest integration between eFusion and Traka, users can manage all their keys and high-value equipment from their centralised security management platform, reducing the risk of security breaches and streamlining their day-to-day operations. The integration with Traka is just the latest example of how the eFusion platform gives users the freedom to integrate, customise and adapt their security systems to meet both current needs and emerging risks. eFusion’s open technology software supports more than 60 off-theshelf integrations from leading vendors, providing complete freedom to customise solutions combining surveillance, access control, fire and intruder systems with backoffice processes. “The power of this integration brings together Traka’s intelligent key and equipment management systems and eFusion’s flexible cloud architecture, developing a solution that will deliver exciting advances in security and operational efficiency,” says Martin Woodhouse, Head of Traka APACMEA “Our new integrated capability will not only benefit major new build projects, but also open significant potential for existing users of eFusion and Traka technology. We look forward to building on this exciting partnership with Maxxess which we jointly believe continues to deliver tangible benefits to our valued customers.”

SECURITY FOCUS AFRICA JANUARY 2020

ON THE MARKET

Securing your identity Kaspersky partners with jewellery designer to protect unique human biometrics in the digital world.

ow can people continue to use biometric-based authentication on their favourite devices without worrying about their unique data being stolen and misused? To answer this question, Kaspersky has teamed up with a 3D accessory designer from Stockholm, and together they have created a showstopping piece of jewellery at the intersection of technology and art – a unique ring that serves as an extension of a person’s digital identity, designed to keep users unique biometric data safe. Today, our bodies are becoming the key to digital authentication, replacing pins and passwords. With many services becoming digital and automated, our unique biometric data is becoming a vital element in unlocking these services – you already use your fingerprint or your face to unlock your phone, to make payments or to even access your home or office. But our biometric data is unique – there is only one person in the world with specific fingerprints, facial traits or irises, and such a widespread use of biometric data means it is stored in numerous places under different conditions. If biometric data is compromised, be it a fingerprint, face or iris – once lost they are lost forever and cannot be reset, unlike compromised passwords which can be. Unfortunately, this is not a theoretical problem. In 2015 the Office of Personnel Management (OPM) hack in the US caused 5.6 million fingerprints to be leaked. More

recently, the fingerprints of over 1 million people were discovered on a publicly accessible database used by the UK Metropolitan police, defense contractors and banks. That is in addition to multiple examples where researchers have demonstrated proof of concept schemes which allows human fingerprints to be stolen with the help of digital cameras and other widely available tools. Kaspersky’s own research highlights that biometric data is at risk of being compromised. A recently conducted overview of cyberthreats to systems used to process and store biometric data, showed that various malicious threats (including remote access Trojans, ransomware, banking Trojans etc.) are often found trying to infect IT systems. In Q3 2019 alone, around 37 per cent of such computers encountered one of those threats at least once. Does that mean that people should stop using these technologies in order to protect their unique biometric data from being abused by others? Not in the slightest. Kaspersky has partnered with the 3D accessory designer, Benjamin Waye and creative agency Archetype to create a unique jewelry piece – a special ring that has a printed artificial fingerprint pattern that can be used for authentication. The ring is just one of the possible solutions for protecting peoples’ biometric data in an environment where there

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isn’t a 100 per cent guarantee that real biometric data will be stored by third parties responsibly. With this kind of accessory, people can unlock their phone and use other systems that require authentication via a fingerprint without the worry that their biometric data will be stolen. Unlike a real fingerprint, the artificial fingerprint can be changed and re-set. In the instance your biometric data is leaked due to an attack, the ring can be replaced with a new artificial pattern – and your unique personal data will be secure. ”By combining the elements of art and technology, the ring makes the person wearing it stand out from the crowd as a visionary. It is a different approach to how we wear jewellery. Usually, it is much more practical. Not only is it considered beautiful, but it has been designed with the aim of helping to solve quite a serious problem in today’s modern life. It helps preserve our uniqueness in a world where everything could otherwise be copied”, says Benjamin Waye, the 3D accessory designer who created the design of the ring. “While the ring is just one of the possible ways to tackle the current cybersecurity problems related to biometrics, this is certainly not a silver bullet. A real solution will involve creating measures and technologies that would guarantee the protection of people’s unique identities. Such a solution is yet to be developed and to be honest, the current situation surrounding the safety of biometrics is not where it needs to be. “Nevertheless, with the increasing adoption of these technologies, it is extremely important that we start the conversation within the relevant industries to develop a collaborative approach to ensure this data is protected,” said Marco Preuss, director, global research & analysis team, Europe. Kaspersky believes that the current cybersecurity landscape requires a drastically different approach – a transition from ‘cybersecurity’ to ‘cyber-immunity’ where systems are designed and built to be secure and should not require security solutions to be included as add-ons. This is the future the company is working towards via the development of Kaspersky Secure OS that has been designed to make technologies cyber-immune.

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ON THE MARKET

Vox introduces affordable remote surveillance with Guardian Eye WiFi Camera Integrated ICT and infrastructure provider Vox has launched its Guardian Eye WiFi Camera, giving home and even small business owners access to an affordable, easy-to-install remote security surveillance solution that captures video in high definition, includes a built-in alarm, and integrates with popular digital assistants.

“I

t is a competitively priced camera packed with a lot of features, and can be easily installed for indoor or outdoor use in a matter of minutes by the average user. “There is basic analytics built into the camera, and you can set up workflows such as having the camera send you notifications, a snapshot, and/or sound an alarm if any motion is detected during a preset time,” says Rudi Potgieter, senior product manager at Vox. The Vox Guardian Eye WiFi Camera has an IP66 rating, ensuring its durability and reliability even in adverse weather, yet is lightweight and can easily be installed by users themselves. Having built-in WiFi means that only electrical power, and not any physical network cabling, is required. Similarly, it is just as easy to move the camera to another location. The camera includes security features that allows users to easily monitor their homes, and get instant notifications, from all connected devices, of movements in the camera's field of view. They can even set

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up custom workflow notifications by using IFTTT (If This Then That) capability. In case they have visitors, a builtin microphone and HiFi quality speaker in the unit allows for clear two-way communication between the user and someone in front of the camera. Alternatively, a siren that can reach up to 100 decibels and strobe light can be activated to scare away unwanted intruders. Apart from capturing video in 1080p Full High Definition (HD) and having up to 8x zoom, the camera features integrated efficient infrared lighting, an anti-reflection panel, and Infrared Cutfilter Removal (ICR) technology that enables clear night vision at up to 30 metres. “The Vox Guardian Eye WiFi Camera can save recorded footage to an onboard Micro SD card (up to 128GB), the manufacturer’s subscription based encrypted cloud storage, or a local network video recorder – or even to all three locations at the same time for added redundancy in case a camera is damaged or your local network goes down,” says Potgieter.

To be able to view live or recorded video from anywhere, users need to download the EZVIZ app from the Apple App Store or Google Play Store, create an account, and scan the QR code on the back of the camera to add the camera to their WiFi network. “In this way, users can add multiple cameras to their profile, ensuring that their entire premises is covered, and can be monitored from a central point. As such, the Vox Guardian Eye WiFi Camera is ideal for homes, holiday homes, home offices, and even in small businesses,” says Potgieter. An additional benefit is that selected cameras can be shared between different profiles, allowing you to share notifications and real-time video footage with others, such as family members, colleagues, etc. The Vox Guardian Eye WiFi Camera is available at a once-off cost, and is also available on a monthly rental option, on a 12 month contract, or on a 24 month contract. Installation support is available for those who require it. For more information, visit the product page on the Vox website. “There is no single silver bullet to address security, and you need to be able to secure your premises with multiple layers, such as sensors, alarms, cameras and more. Visual verification of alarms through video, which has become a critical component of security, has traditionally been expensive and out of reach for many. “The introduction of the Vox Guardian Eye WiFi Camera allows users to start small, with a single camera, before expanding coverage over time,” concludes Potgieter.

SECURITY FOCUS AFRICA JANUARY 2020

CYBERSECURITY

No immunity from cyberattacks A new Cyber Security Report from Check Point Research shows that 28 per cent of all organisations worldwide were impacted by malicious multipurpose botnets, while the rise of 20 per cent of incident response cases were targeted ransomware attacks.

heck Point Research, the Threat Intelligence arm of Check Point® Software Technologies Ltd, a leading provider of cyber security solutions globally, has published its 2020 Cyber Security Report. The report highlights the main tactics cybercriminals are using to attack organisations worldwide across all industries, and gives cybersecurity professionals the information they need to protect their organisations from today’s fifth-generation cyber-attacks and threats. The 2020 Security Report reveals the key attack vectors and techniques observed by Check Point researchers during the past year. Highlights include: • Cryptominers still dominate malware landscape. Even though cryptomining declined during 2019, linked to cryptocurrencies’ fall in value and the closure of the Coinhive operation in March, 38 per cent of companies globally were impacted by crypto-miners in 2019, up from 37 per cent in 2018. This is because the use of crypto-miners remains a low-risk, high-reward activity for criminals. • Botnet armies surge in size. Globally, 28 per cent of organisations were hit by botnet activity, an increase of over 50 per cent compared with 2018. Emotet was the most common bot malware used, primarily because of its versatility in enabling malware and spam distribution services. Other botnet actions such as sextortion email activity and DDoS attacks also rose sharply in 2019. • Targeted ransomware hits hard. While the number of impacted organisations is

relatively low, the severity of the attack is much higher – as seen in 2019’s damaging attacks against U.S. city administrations. Criminals are choosing their ransomware targets carefully, with the aim of extorting the maximum revenue possible. • Mobile attacks decline. 27 per cent of organisations worldwide were impacted by cyberattacks that involved mobile devices in 2019, down from 33 per cent in 2018. While the mobile threat landscape is maturing, organisations are also increasingly aware of the threat, and are deploying more protection on mobiles • The year Magecart attacks became an epidemic. These attacks which inject malicious code into e-commerce websites to steal customers’ payment data hit hundreds of sites in 2019, from hotel chains to from commerce giants to SMBs, across all platforms. • Rise in cloud attacks. Currently more than 90 per cent of enterprises use cloud services and yet 67 per cent of security teams complain about the lack of visibility into their cloud infrastructure, security, and compliance. The magnitude of cloud attacks and breaches has continued to grow in 2019. Misconfiguration of cloud resources is still the number one cause for cloud attacks, but now we also witness an increasing number of attacks aimed directly at cloud service providers. “2019 presented a complex threat landscape where nation states, cybercrime organisations and private contractors accelerated the cyber arms race, elevating each other’s capabilities at an alarming

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pace, and this will continue into 2020,” said Lotem Finkelsteen: major intelligence Officer, Check Point Software Technologies. “Even if an organisation is equipped with the most comprehensive, state-ofthe-art security products, the risk of being breached cannot be completely eliminated. Beyond detection and remediation, organisations need to adopt a proactive plan to stay ahead of cybercriminals and prevent attacks. “Detecting and automatically blocking the attack at an early stage can prevent damage. Check Point’s 2020 Security Report shares what organisations need to look out for, and how they can win the war against cyber-attacks through key best practices.” Check Point’s 2020 Security Report is based on data from Check Point’s ThreatCloud intelligence, the largest collaborative network for fighting cybercrime which delivers threat data and attack trends from a global network of threat sensors; from Check Point’s research investigations over the last 12 months; and on a brand new survey of IT professionals and C-level executives that assesses their preparedness for today’s threats. The report examines the latest emerging threats against various industry sectors, and gives a comprehensive overview of the trends observed in the malware landscape, in emerging data breach vectors, and in nation-state cyber-attacks. It also includes expert analysis from Check Point’s thought leaders, to help organisations understand and prepare themselves for today’s and tomorrow’s complex threat landscape.

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DATA BREACHES

Can we communicate better in a

digital era?

Data leaks, even if accidental or unintentional, can have serious financial repercussions for organisations. A forecast by Juniper Research suggests that the global annual cost of data breaches could reach more than $2.1 trillion in 2019, due to the rapid digitisation of consumers’ lives and enterprise records. By Michael Klopper, development lead at Intervate, T-Systems South Africa

cAfee research shows that internal threats are responsible for 43 per cent of data loss, half of which is intentional and half accidental, while 64 per cent of security professionals feel that data loss prevention technology could have prevented data exfiltration events. It is, therefore, self-evident why the popularity of enterprise communication platforms is on the rise, with some of these applications providing the ease of use of WhatsApp, while allowing an organisation to have governance over the data. Consider that if an employee leaves an organisation and they’ve been using WhatsApp for their business communication, all that data leaves with them. On the other hand, if they are part of the company domain on a unified enterprise communication platform, that data can be erased from their devices as soon as they leave. This is especially pertinent to entities such as government agencies, which

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must strictly adhere to financial and legal regulations and must be very careful where their data resides. If you’re using something like WhatsApp, that data resides in another country that may have access or legal rights to it. This is obviously a real issue. However, with some of the recently developed messaging applications for enterprises, your data will be co-located as close to your billing address as possible, which means that you can choose and specify where it is hosted. We’ve seen some of these apps coming out recently and taking the corporate world by storm and some have been snapped up by large vendors that are working on evolving them to meet all enterprise requirements. From an uptake point of view, interest has been huge among corporates. In South Africa, this uptake has largely been driven by companies with large workforces that need to communicate with their employees yet have the benefit of having control over their data, who sees what, who gets

what and the ability to erase this data, when needed. The financial benefit of using some of the platforms should also not be overlooked. Many of these applications do not charge licensing fees and it doesn’t always make sense to subscribe to a service when you have thousands of employees. The costs implications could be significant. However, it is unlikely that any one enterprise messaging app will dominate in any significant way. There is currently a proliferation of these platforms, but most fizzle out, or get taken over by established vendors. Even WhatsApp will see a massive reorganisation soon, as it tries to monetise the platform. This means that they will probably lose half of their users and the next great messaging platform will come along. It’s a constant evolution and no one is likely to dominate any corner of the market for more than a couple of years. That’s the nature of software – it’s extremely competitive.

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SURVEILLANCE

New CCTV analytics will make looters think twice Labour discontent, taxi strikes, protests, xenophobia – the incidences of general unrest across South Africa are rising and, while some are peaceful, the numbers that are escalating to violence and looting are alarming. In these chaotic scenes, criminals take advantage. Intelligent, analyticsenabled CCTV systems can make all the difference when it comes to identifying them, getting justice and claiming from insurance. By Vukosi Mhlongo, sales manager, Fire and Security at Johnson Controls Africa

outh Africa has in the past few months seen several violent protests in which people have been hurt and property has been looted and vandalised. The personal and business cost in terms of recovery is high and identifying those involved has been a nightmare for the SAPS officials. It’s therefore time for South Africans to take proactive measures to deter troublemakers and bring them to book. Here, CCTV solutions with video analytics and facial biometrics offer a smart, affordable way to add a layer of protection to business premises, helping to deter criminals and make sure they can be identified and held accountable.

Why CCTV? CCTV systems have evolved considerably over the last decade – they have become more intelligent, with sophisticated, automated controls. The cost of both the IP cameras and of data storage have dropped, making these devices accessible to businesses of all sizes. In addition, digital recordings of events can be stored on a server on premise or in the cloud (where recordings cannot be physically destroyed).

But, how smart are they? Digital CCTV recordings can be activated by movement in a defined area using intelligent motion detection or can be set to record at specific times.

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Used in conjunction with security and event troublemakers, known offenders, VIPs or management systems, they can also issue even ex-employees. alerts when key events occur – for example, If such a person is identified by the CCTV sending a notification to the business system (e.g. upon walking into the store) a owner when there is a loud impact such notification is sent to the relevant authority, as broken glass windows, or if key assets usually the business owner, who can are removed. take action. Importantly, these systems can CCTV recording can also be run against now also use analytics in real time to such databases thus allowing SAPS, for identify criminals against a database of example, to identify looters or to assist known perpetrators. insurers to process a claim. It is important for businesses to look for Analytics – key to take action CCTV solutions that have valuable built-in Modern video surveillance goes analytics due to the fact that this eliminates beyond the traditional recording costs. Moreover, a solution is required of events. It can apply analytics that can store images of thousands of to real time and recorded individuals for the highest possible accuracy footage to identify suspicious people and in identification. potentially dangerous events and patterns With crime rates in South Africa at an of behaviour. all-time high, it’s important to take every Facial analytics allow CCTV solutions to reasonable measure to protect people and detect and recognise faces from a database assets. Smart digital technologies can help with at least 98 per cent accuracy, matching us do that. multiple points on a face against images CCTV systems with analytics capabilities stored in a database. can be used in cities, townships and For example, images of people within industrial areas to deter troublemakers the camera range are captured and and enforce law and order. It’s a layer constantly compared to a database of of protection business owners should images of people of interest, for example definitely explore.

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SURVEILLANCE

AI supercharges surveillance Surveillance has reached the next level, with the introduction of Artificial Intelligence (AI) and the Internet of Things (IoT) supercharging this technology.

he use of connected devices, with the added ability to analyse live video through AI techniques like deep learning, means that untapped footage from existing, passive cameras can be reclassified as data, which is then used to identify patterns, trends – and anomalies. “The surveillance procedures of yesteryear – which saw human operators (often the lowest paid staff within an organisation) watching your biggest, most valuable assets – are a thing of the past. Watching hours of video can be tedious and tiring, and there’s always a risk that something important could be missed,” explains Stephanie Rosenmayer, business unit manager at Datacentrix, a high performing and secure ICT solutions provider. The introduction of AI to surveillance means that data generated by cameras can be sorted and classified based on a number of factors, including colour, facial recognition, object identification, direction correlation, automatic number plate recognition, and more. “We’re essentially taking your existing surveillance camera investment, meaning that the foundational infrastructure is already in place, and providing it with a ‘digital brain’ that is able to monitor and analyse images, videos, and data recorded by the video devices,” adds Ms Rosenmayer. Through self-learning, behavioural analytics look at normal human behaviour

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and movement patterns, as well as the environment, and classify the data accordingly, using defined rules and normal patterns to detect any unusual behaviour. An alarm is then raised, which could be in the form of a production stoppage should an issue on a production line be recognised, the identification of an action that contravenes health and safety regulations, being alerted to a fire breaking out, or using group and cell phone detection to track staff behaviour. “This approach dramatically reduces the amount of video to be monitored by an operator, by 95 per cent, as they can now view video on an event basis not as a constant stream. Video data is thus turned into useful information to assist in optimising operations while delivering valuable business insights,” saysMs Rosenmayer. “It also increases the number of cameras an operator can monitor by between 10 and 100 times. By mining data for specific credentials using AI, we’ve been able to move past watching hours of video to effectively responding to alerts. Because these image and pattern recognition technologies assist AI in identifying anything that is not the norm, such as a small change in behaviour, it is also now possible to proactively prevent potential incidents,” she adds. Further, post event analyses tools can provide critical operational information, such

“By mining data for specific credentials using AI, we’ve been able to move past watching hours of video to effectively responding to alert” - Stephanie Rosenmayer,

business unit manager at Datacentrix.

as dwell time, common paths and activity heat map, providing actionable business intelligence. “AI is set to be a game-changer, not just for South Africa, but for the entire continent,” states Ms Rosenmayer, “and will indeed create massive change in many industries over the next decade. By introducing the power of these technologies to the surveillance field, we are taking more positive steps towards more efficient security measures,” she concludes. Datacentrix provides a comprehensive portfolio of security solutions aimed at maintaining a safe environment to, integrated communities, mining environments and cross-sector business premises. The offering, which includes perimeter and compliance CCTV, control centres, access control, visitor management and security infrastructure, reduces maintenance, enhances compliance and simplifies service management through multiple service provider aggregation.

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CASE STUDY

The Big Bad Wolf

Matthew Scott-Lyon, a well-known restaurateur and owner of the Big Bad Wolf pizza bar, an upscale eatery in the newly renovated Cedar Square shopping centre in Northern Johannesburg, wanted to provide a safe, aesthetically pleasing culinary delight for his customers in this latest establishment. The client’s objectives With the alarming increase in mall and retail store robberies, he felt that a proactive approach to security could only enhance his customers’ experience. He contacted KHN Business Solutions and asked for a surveillance system that would provide good video coverage and clarity at all times, could record audio as well as video feed at the main bar in case of questionable behaviour, and that he could access from his mobile so he could view footage easily when he was not at the restaurant for flexibility and peace of mind. In addition, he wanted the surveillance system to be unobtrusive and aesthetically pleasing to match the upmarket décor of Big Bad Wolf.

The AXIS solution Yuro Carnino, owner of KHN Business Solutions and long-time AXIS partner with over ten years of experience, used his knowledge and expertise to select a blend of AXIS cameras that best suited the restaurateur’s specific needs. In his design, he used a strategically placed AXIS M1065-L camera with built in microphone and integrated audio, in the main bar service area backed up by an AXIS M3047-P (fisheye) camera in the main bar dining area for maximum wall to wall coverage.

SECURITY FOCUS AFRICA JANUARY 2020

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CASE STUDY

In the low lighting of the kitchen he used the AXIS M3105-L camera with built in IR illumination to capture crisp clear images even in places entirely devoid of light. He chose the AXIS M2026-LE camera with its high-resolution images to monitor the main seating area of the restaurant, and subsequentially also the visible portion of the external parking. A single camera can be used to cover a wide 130° horizontal field of view, which to helps to keep costs low while still delivering quality results. WDR – Dynamic Capture was to ensure optimised footage of backlit scenes. A total of only six AXIS cameras were required for the installation, all carefully selected, strategically placed, and integrated to provide a comprehensive customised solution. The AXIS Camera Companion video management software is ideal for any small business needing to monitor their premises, people and assets. The Axis Secure Remote Access technology will allow Matthew to easily access live or recorded video from any location at any time, including directly from a mobile device or PC without the need for

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The AXIS Camera Companion video management software is ideal for any small business needing to monitor their premises, people and assets. specialised network or router configuration. Individually configurable video streams in H.264 efficiently sustain the image quality and frame rate for effective streaming from afar. The whole system design and installation went smoothly and, as Yuro stated, “there’s no other product that compares with the quality and ease of installation that is synonymous with the AXIS brand for this type of small to medium installations.” He implemented a scalable open-ended solution that will grow and adapt to changing business needs.

The result The Big Bad Wolf has been serving diners with authentic Italian pizza and top premium gins over the past few months without a single client security incident or maintenance call out.

Matthew says: “We are so impressed with the AXIS solution, and the benefits it brings, even beyond safety and security. The cameras are aesthetically pleasing and are the perfect fit to my restaurant’s interior design. “Going forward the KHN and AXIS partnership will be the obvious choice for all my future establishments.” With a constant flow of diners enjoying a romantic evening with a loved one or even a few drinks with friends at the spacious bar, the restaurant bustles constantly. The high-quality camera system provides good coverage of the entire establishment, has high resolution video and audio footage, and is fully mobile. There have been other benefits that Matthew had not anticipated. The cameras provide a strong deterrent to stop staff theft. With a full view of the restaurant at any time, Matthew can see when and where to mobilise staff to provide an exceptional dining experience for his guests and a great place to work for his employees. His guests and staff are kept safe, his investments and assets are well looked after, and he can rest easier knowing his camera surveillance system needs are met.

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EXHIBITION NEWS

Securex West Africa to celebrate 10th anniversary in March Visitor registration for West Africa’s leading exhibition and conference for professionals working across the security, fire and safety supply chain is open.

ncompassing commercial, cyber, homeland and perimeter security, fire and safety, the two-day event will welcome industry members from across the region to share insights, experience and innovation. Following the enormous success in 2019 which saw 2,324 attendees and 75 exhibitors from 19 different countries, organisers have revealed they expect Securex West Africa 2020 to be the largest edition to date. Visitors to this year’s event will have access to two full days of cutting-edge technology demonstrations and live equipment on display from over 85 brands in addition to daily free-to-attend conferences hosted by some of the industry’s most influential members, and all completely free. Among the exhibitors this year are A-1 Fence, , Bristol Fire Engineering LLC, Chrema Technologies Ltd, Digital Factors, Halogen Security, HID Corporation, Hytera, Net Global Systems, Systacom Technologies, Turnstar Systems, Ningbo Jianmei and many more.

The daily conferences will not only look to uncover industry growth areas and explore new technology in the sector, but also to address potential security, fire & safety threats relevant to West Africa. The theme for the 2020 conference will be ‘Border Security as an imperative for National Security’, with esteemed speakers from the Federal Republic of Nigeria and the Nigeria Customs Service. Further to the Securex daily conferences, the West African Cyber Security Summit will take place alongside the exhibition. Returning for the fourth year now, WACSS is a one-day senior level cyber security conference aimed to keep industry members abreast of new developments and insights. The theme will be ‘Building sustainable defence through information security’. Among the keynote speakers at WACSS will be the Honourable Minister of Communications and Digital Economy, Dr Isa Ali Ibrahim Pantami, Mr Osioke Ojior, Chief Risk Officer from Nigeria Inter-Bank Settlement Systems PLC, Mr Zechariah Akinpelu, Manager, Information Security

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Engineering from First Bank of Nigeria, and more to be announced. The Outstanding Security Provider Awards (OSPAs) will once again be hosted alongside Securex, with a lunchtime ceremony on Tuesday 17th of March 2020 announcing winners across eight categories. Entries are still being welcoming by judges, for more information on how to enter or nominate, visit www.securexwestafrica.com/whats-on/ the-ospas. Mr George Pearson, regional director for Afrocet Montgomery; the organisers behind Securex West Africa, had this to say on the upcoming event; “We are extremely excited to launch the tenth edition of this exhibition, from its inception the show has gone from strength to strength. “With the steady economic growth taking place across West Africa at the moment, we are beginning to see huge infrastructural investments, brand new mega building projects and more being made by the Nigerian Government. “We, as organisers firmly believe this year will be unmissable for industry members, and as it’s our tenth anniversary, you can expect a surprise or two to be announced in the coming weeks”, he said. The exhibition will take place at the Landmark Centre, Victoria Island, Lagos from 17 – 18 March 2020. Visitor Registration is now live online and completely free. You can register your details at www.securexwestafrica.com.

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EXHIBITION NEWS

Effective and economical video analysis in public space Dallmeier exhibits at GPEC 2020: Future-proof AI video analysis for police and security authorities

he automatic or semi-automatic analysis of data plays an increasingly important role in video security technology. However, often underestimated is the role of the image quality for the result of the analysis. At the GPEC 2020 trade fair, Messe Frankfurt – Europe’s largest closed specialised exhibition for police and security authorities – from 18 to 20 February 2020 (Hall 11, Booth E068), the German manufacturer of video information technology Dallmeier will show visitors how they can implement futureproof video analysis applications. A lecture by Dallmeier Safe City expert Frank Salder at the conference “Video Intelligence 2020” (February 18, 10 a.m. to 4 p.m.) completes the trade fair presence.

For a reliable object classification a minimum resolution density of 62.5 px/m (DIN EN 62676-4) is required in every part of the picture.

Powerful analysis results through precisely defined image quality There is hardly a better way to extract all kinds of data from complex contexts with relatively little effort than a video image. The possibilities range from “crowd analysis” for counting people in public spaces to the securing of “sterile areas” with the help of AI-based object classification. Despite all the enthusiasm for such innovative assistance systems, one thing is often underestimated: the importance of data quality. As a result, according to the rule “Quality In, Quality Out”, the quality of the analysis results can of course only be as good as the image quality and thus the quality of the input data. Already during the planning stage Dallmeier offers customers the possibility to precisely define the so called “pixel density” values defined according to DIN EN 62676-4, such as 62.5, 125, 250 pixels per metre (px/m) in every part of the monitored area – depending on whether, for example, 62.5 px/m is required for an AI-based object classification or 250 px/m for court usability to identify individuals.

Optimum situational awareness thanks to patented Panomera® technology The patented multifocal sensor cameras “Panomera®” from Dallmeier, which have recently been awarded the European patent

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Without a picture: In this example, AI-based video analysis systems display only relevant data without personal information.

in addition to the German patent for their functionality, can provide the required minimum resolution for video analysis even over large areas. Even if several operators independently zoom in on relevant events, the system continues to record the remaining scene. This combination of the advantages of PTZ and megapixel cameras enables police and security officers to obtain an optimal overview of the situation, while still being able to search with the required minimum resolution, even within recorded footage. Since a Panomera® system replaces many individual single-sensor cameras and their infrastructure, operators can keep the total cost of ownership to a minimum.

Data protection “made in Germany” Dallmeier’s AI-based systems support emergency services not only by means of an intelligent pre-selection of events, people counting, object classification or forensic evaluation. The imageless data acquisition to generate anonymised data also plays an important role. Regardless of the video analysis application, the German manufacturer Dallmeier equips its technology components with state-of-the-art functions for data protection and data security. This ensures that police and security authorities can use Dallmeier systems in the most diverse scenarios in absolute compliance with data protection regulations (e.g. according to GDPR).

SECURITY FOCUS AFRICA JANUARY 2020

EXHIBITION NEWS

Looking ahead to 2020 vision Combined Securex South Africa, A-OSH EXPO and Facilities Management Expo 2020 promises to be even bigger and better.

hree shows under one roof: this was the successful experience of over 10,000 visitors to Gallagher Convention Centre in May 2019. They were there to experience the co-located trade shows that spanned three different yet related working areas – Securex South Africa, A-OSH EXPO and Facilities Management Expo. Now, says Sven Smit, who is the Event Director at Specialised Exhibitions, a part of the Montgomery Group, the combined 2020 event promises to provide even more across this triple offering, under the banner ‘2020 Vision’. Smit clarifies, “At the 2019 show, Securex South Africa and A-OSH EXPO had already run alongside one another throughout the nine-year history of A-OSH EXPO. Specialised Exhibitions acquired Facilities Management Expo, which brings together all aspects of facilities management into one central place, in late 2018. The combination of the three shows together now gives a 360 view of the safety, security and built environments, helping to showcase tomorrow’s solutions for today.” The three shows under one roof offering brings together Securex South Africa, the continent’s biggest security and fire trade show, , together with A-OSH EXPO, Africa’s leading occupational health and safety (OHS) exhibition, which is celebrating its

10th anniversary, and a newly revamped Facilities Management Expo. “Securex South Africa, now in its 27th year, showcases a highly respected security offering, as regards both physical security issues around the guarding of premises and people, as well as a strong cybersecurity element,” explains Smit. “It is the most established show of the three and has proven its longevity, being a well-respected African security and fire trade expo. “At the same time, we are thrilled to be celebrating A-OSH EXPO’s first complete decade during June 2020. Turning 10 years old is a milestone achievement for any trade expo, and certainly we at Specialised Exhibitions have experienced phenomenal growth and interest in this expo area. Since the show’s inception, we have seen, year by year, a keen and growing awareness of the importance of health and safety issues in the workplace, from both the employer’s as well as the employee’s perspective.” Turning to the third expo of the trio, Smit continues, “This is the second year that Specialised Exhibitions has been involved in hosting Facilities Management Expo. We are very pleased to be able to once again co-locate this show with the other two, and thereby allow visitors to experience this triple offering, in which the content offered via the seminar theatres, and the products and solutions offered by the exhibitors, together create a smooth transition between different aspects of the safety, security and built environments spectrum.” Smit says the value of expos lies in the tremendous ease of communication that face-to-face marketing and presentations can bring, for both exhibitors and delegates alike,

SECURITY FOCUS AFRICA JANUARY 2020

explaining: “As an exhibitor, it is an incredibly effective way to engage faceto-face with your target market and your potential audience, while as a visitor, it is an excellent opportunity to compare different sector options, educate yourself quickly and efficiently on the latest trends, and engage with industry experts and your peers.” 2019 visitors also noted the inherent sense and convenience of having the three shows situated all together under one roof, with one visitor commenting, “I visited Securex as well as the Facilities Management Expo, which is nice to have as an additional show – I feel that it gives a continuation of your safety and building management, and it is nice to see the dots connected.” Another attendee added, “We were specifically interested in Securex, but we have also found really good information through the A-OSH and Facilities Management expos as well. It has definitely been a holistic experience for us to have access to all three shows; it’s been very educational.” The three shows are expected to feature more than 300 exhibitors and bring approximately 10,000 visitors through the doors across all three show-days, including around 300 international visitors from some 20 countries. The top African countries represented have historically included Botswana, Zimbabwe, Mozambique, Mauritius and Namibia “We feel that being able to showcase this holistic view facilitated by the three expos all together is a tremendous value-add, and we are truly excited about our 2020 Vision across all three shows next year,” concludes Smit.

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LAW & SECURITY

The Public Protector, assessment and impeachment The noun impeachment has received considerable exposure recently both emanating from the United States of America and locally. By Peter Bagshawe

he word has multiple meanings, in overall terms it means” the action of calling into question the integrity or validity of something” whilst the usage of “impeachment” in British legal terms would refer to a charge of treason or another crime against the State whereas in the United States of Americas the reference would be a charge of misconduct made against the holder of a public office. The United States usage is that which is used locally and has been coined by Public Protector Busisiwe Mkhwebane in regard to the current assessment process commenced in Parliament to review Mkhwebane’s fitness to hold office. Three United States’ Presidents have been subject to hearings of impeachment, which is a process that involves

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a decision by the House of Congress to bring Articles of Impeachment against the President, which are then referred to the Senate for a decision. A two-thirds majority is required in the Senate for the impeachment and removal of the President from office. The first President to have impeachment hearings brought against him was Andrew Jackson in 1867 after his dismissal of the then-current Secretary of War, but this did not meet the required majority. The second President to face impeachment was Bill Clinton who in 1998 faced four articles of impeachment based on allegations Clinton had lied to a grand jury, committed perjury by denying his relationship with Monica Lewinsky, obstructed justice and of abuse of power. The process also failed to meet the required majority. The final

process was the bringing of two articles of impeachment against President Donald Trump who faced articles of impeachment alleging abuse of power (relating to aid to the Ukraine and a requested investigation of Joe Biden’s son’s business in the Ukraine) and obstruction of Congress. In following this process, it became apparent that there are no rules set with regard to the bringing of evidence, with the rules for the Senate hearing being set by the party partisan leader of the Senate in consultation with the Senate Committee. This led to a situation where no additional evidence was led, despite requests by the Democrat-majority Congress for this to be permitted. The Republican-dominated Senate voted down the Articles of Impeachment against President Trump. Before the debate

on the exclusion of Richard Nixon from the impeachment list begins, it is noted that Nixon resigned (after the Watergate scandal broke) before impeachment could be commenced, and he was replaced by Gerald Ford. The background above is intended to show how seriously the impeachment of a public official is taken and, despite the lack of formal rules applicable in the United States, this is correctly so. From a local perspective, the lack of rules strikes a chord in that there were no rules in place for the assessment and potential removal of the head of a Section 9 institution. Section 9 institutions include the offices of the Public Protector, the Auditor‐General, the Electoral Commission, the South African Human Rights Commission, the Commission for Gender

SECURITY FOCUS AFRICA JANUARY 2020

LAW & SECURITY



Equality and the Commission for the Protection of the Rights of Cultural, Religious and Linguistic Communities. These institutions are independent of Government and subject only to the provisions of the Constitution and the law (common law and statute). All of these institutions are required to report annually to Parliament. The independence of Section 9 institutions was deliberate on the part of those involved in the drafting of the new South African Constitution, and was intended to ensure that in the future this independence and limitations on tenure of office would avoid a situation where any form of bias or manipulation of office holders could take place. This is also probably at the core of the reason that the drafters of the Constitution did not put in place review mechanisms or a system in terms of which the holders of office within Section 9 institutions could be reviewed in respect of their performance or continuing fitness to hold office following their appointment by the State President. The alternative would be to regard this as an error of

omission which, given the calibre of those tasked with drafting the Constitution, would seem unlikely. The Democratic Alliance launched a bid in 2019 to review the fitness of Mkhwebane to hold office following a number of adverse findings against her in superior Courts when findings and recommendations of the Public Protector were taken on review. At this stage it became apparent that there were no mechanisms in place for a Parliamentary review, and Speaker of Parliament Thandi Modise established a bipartisan Committee to set the rules that would apply for the review of a section 9 office bearer which were duly adopted. A substantive motion for a review of the Public Protector was made by the Democratic Alliance to Parliament and, in terms of the newly adopted rules, nominations for suitably qualified panel members to conduct the enquiry were called for by Modise. An extension was recently granted for the nomination of the panel members. In summary, the National Assembly Rules about removing Chapter 9 office bearers require a three-person

panel of fit and proper South Africans who collectively have the necessary legal and other competencies to conduct the assessment. A judge may be appointed, but the Speaker must make such an appointment in consultation with the Chief Justice. Following the announcement of the assessment process the Public Protector’s office announced Mkhwebane has filed an urgent bid on 4 February 2020 in the Western Cape High Court on Tuesday 4 February to challenge the lawfulness and constitutionality of the rules which the National Assembly is using for the review process as well as a number of other parties, including political parties and other Chapter 9 institutions being cited as parties in the papers to the extent that they are interested parties but no order is sought against them. The Public Protector has stated that she is not averse to the review and assessment process per se but wishes to ensure that the rules applied are in accordance with the Constitution and are fair. The assessment is grounded in a number of reviews by

INDEX OF ADVERTISERS & CONTRIBUTORS

January 2020

Courts on review and these have been covered in previous articles (refer to Public Protector’s Review Under Review, The South African Reserve Bank Rougue Unit Report and Estina Dairy Report and implications) for their context and findings of the Courts, no purpose will be served in summarising of making detailed at this stage. What is abundantly clear is that (to quote Mkhwebane in her recent announcement) “our young democracy” is at a seminal point from both a legal and Constitutional point with decisions being made that have a profound influence going forward on the application and function of Section 9 institutions. Given that these bodies were incepted and designed to protect South Africa and South Africans under the terms of the Constitution the importance of the processes currently underway in the Courts and Parliament cannot be under estimated. PETER BAGSHAWE holds a Bachelor of Law degree from the former University of Rhodesia and a Bachelor of Laws degree from the University of the Witwatersrand.

ADVERTISER

PAGE

WEBSITE

Leppard Underwriting

kerry@leppard.co.za

www.leppard.co.za

Plaslope

glenda.aereboe@plaslope.com

www.plaslope.com

Security Association of South Africa

IBC

admin@sasecurity.co.za

www.sasecurity.co.za

Sentinel Guard Monitoring

sales@guardreports.co.za

www.guardreports.co.za

Sparks & Ellis

OFC, 6-7

info@sparks.co.za.

www.sparks.co.za

SECURITY FOCUS AFRICA JANUARY 2020

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CALENDAR

Conferences, events & exhibitions of interest to the security industry LOCAL EVENTS: 2020 FEBRUARY 13-14 Commercial Crime Conference Venue: Emperors Palace Convention Centre, Johannesburg Tel: +27 (0) 10 214 0666 Email: chris@maphosam.co.za www.maphosamanagement.co.za 10-11 MARCH 2020 11th Annual Intelligence Led Crime Management Conference Venue: Sierra Burgers Park Hotel, Pretoria Contact: Amrita Ramlucken Tel: +27 (0)11 326 2501 Email: amrita@intelligencetransferc.co.za www.intelligencetransferc.co.za/9th-annuallabour-engagement-conference/ JUNE 2 – 4 A-OSH EXPO 9am – 4pm Venue: Gallagher Convention Centre Tel: +27 (0)11 835 1565 www.aosh.co.za JUNE 2 – 4 Securex South Africa 9am – 4pm Venue: Gallagher Convention Centre Tel: +27 (0)11 835 1565 www.securex.co.za

JUNE 2 – 4: Facilities Management Expo 9am – 4pm Venue: Gallagher Convention Centre Tel: +27 (0)11 835 1565 www.fmexpo.co.za OCTOBER 13-14: DroneCon Venue: Durban ICC Tel: +27 (0)74 945 1000 Email: info@dronecon.co.za www.dronecon.co.za

INTERNATIONAL EVENTS: 2020 JANUARY 19–21: Intersec Venue: Exhibition Centre Arena, Dubai, United Arab Emirates Tel: +971 (0) 4389 4500 Email: intersec@uae.messefrankfurt.com www.intersecexpo.com FEBRUARY 17-20: Accelerate Venue: Barcelona, Spain www.fortinetaccelerate.com MARCH 8-13: Intersec Building Venue: Frankfurt am Main, Frankfurt, Germany Tel: +49 (0) 697575-0 Email: intersec-building@messefrankfurt. com www.intersec-building.com

MARCH 17 – 18 Securex West Africa Venue: Landmark Centre, Lagos, Nigeria www.securexwestafrica.com MARCH 17 – 19 Securex Kazakhstan Venue: Almaty, Kazakhstan Tel: +7 (0) 727 258 34 34 www.securex.kz/en/ APRIL 21 – 23 WAITEX Venue: The Dome, Trade Fair Grounds, Accra, Ghana Tel: +27 (0)11 835 1565 www.waitex.com.gh/ OCTOBER 14–16 Perimeter Protection Venue: Exhibition Centre, Nuremberg, Germany Tel: +49 (0) 911 8606 8499 Email: perimeter-protection@ nuernbergmesse.de www.nuernbergmesse.de/security 10-12 NOVEMBER 2020 Securexpo East Africa Venue: Sarit Exhibition Cnetre, Nairobi, Kenya www.securexpoeastafrica.com

ChEryL MuhLEnBErg TEL: +27 11 452 1115 FAx: +27 11 452 3609 WEBSiTE: www.plaslope.com EMAiL: plaslope@plaslope.com

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SECURITY FOCUS AFRICA JANUARY 2020

Security Focus Africa January 2020

Articles inside

CALENDAR

TRENDS

DIRECTORY

INDEX OF ADVERTISERS

The Public Protector, assessment and impeachment

Looking ahead to

Effective and economical video analysis in public space

The Big Bad Wolf

AI supercharges surveillance

Securex West Africa to celebrate 10th anniversary in March

New CCTV analytics will make looters think twice

Can we communicate better in a digital era?

No immunity from cyberattacks

Vox introduces affordable remote surveillance with Guardian Eye WiFi Camera

No smoke without fire: South Africa’s illicit cigarette trade

Of challenges and doing things differently in 2020

What’s behind violence in South Africa? A sociologist’s perspective

News snippets from around the world

Security trends and other issues to consider in 2020

Securing your identity

Advances in key and equipment management

Changing the security game