ANNUAL
2017
REPORT
C
onvoy of Hope is a faith-based nonprofit organization bringing nutritious food, clean drinking water, knowledge, tools and supplies to those who are hungry, impoverished and suffering throughout the world. Last year, hurricanes, wildfires and earthquakes wreaked havoc in the United States, the Caribbean and Mexico. We were able to help disaster survivors make it through some of the worst days of their lives because of your partnership. We don’t take lightly you or your faith in us to get the job done. The reason? We count it an honor and privilege to represent you. Without you, we cannot do what we do. You’re the reason we had another recordbreaking year in 2017, and you’re the reason 2018 is already shaping up to be another monumental year of serving people in need. Thank you for being hope to those who need it most.
SPECIAL EDITION
ANNUAL REPORT 4
YOU ARE Thanks to our faithful supporters, millions of people throughout the world were served in 2017.
8 THE FRONT LINES OF POVERTY 10 14 16 18 20 22 24 26 28 30
PARTNERS VOLUNTEERS CHILDREN’S FEEDING WOMEN’S EMPOWERMENT AGRICULTURE DISASTER SERVICES — INTERNATIONAL DISASTER SERVICES — DOMESTIC RURAL COMMUNITY EVENTS FINANCIALS
3
2017 HIGHLIGHTS
YOU ARE
4
2017 HIGHLIGHTS
1.1M
DISASTER SURVIVORS SERVED
51.1M
POUNDS OF SUPPLIES DISTRIBUTED
121.2M
$
WORTH OF PRODUCT DISTRIBUTED
12.8M
PEOPLE SERVED
5
2017 HIGHLIGHTS
YOU ARE
6
2017 HIGHLIGHTS
879
FIELD TEAM MEMBERS
42.3M
MEALS SERVED
414K
MILES DRIVEN BY CONVOY OF HOPE TRUCKS
7
FROM THE PRESIDENT
THE FRONT LINES OF POVERTY Hal Donaldson
President & Chief Executive Officer @haldonaldson on Twitter
A message from Hal Donaldson
Twenty-four years ago, Convoy of Hope was founded on a vision to bring tangible hope to people in need across the United States and around the world. Since then, generous churches, corporations and civic organizations have linked arms with us to administer aid on the front lines of poverty and suffering. Each year, more hope is delivered to more places and more people.
In 1969, my parents were hit head-on by a drunk driver, killing my father and leaving my mother severely injured. The tragedy pushed our family into poverty. Fortunately, friends like you showed us kindness and helped us escape poverty and hopelessness. Today, Convoy of Hope and our partners are doing that for many others.
But, it all began with kindness.
In 2017, we responded to an unprecedented number of major disasters — from Hurricanes Harvey, Irma and Maria to the hunger crisis in Africa and a major earthquake in Mexico. We also responded to the wildfires in California and numerous communities devastated by tornadoes, severe storms, floods and water crises.
Convoy of Hope reached a major milestone last year that began in 1994. Together, we have now delivered help and hope to more than 100 million people around the world.
With your help, we also continued to fight global hunger and malnutrition through our Children’s Feeding, Women’s Empowerment and Agriculture Initiatives. Through dozens of U.S. outreaches and training sessions in urban and rural communities, families are finding hope and escaping poverty. Thank you for being a part of this army of compassion. 8
LEADERSHIP
Executive Leadership Team Hal Donaldson
Kirk Noonan
President & Chief Executive Officer
Chief Innovation Officer
Keith Boucher
Kary Kingsland
Senior Vice President & Chief Operations Officer
Kregg Hood
Senior Vice President & Chief Business Officer
Senior Vice President — U.S. Program and Disaster Services
Dan Clark Vice President — Partner Development
Kimarie Page Vice President — Development Resources
Tammy Raby Vice President — Human Resources
Michael Redmon Vice President — Community Events
Randy Rich
Heath Adamson
Terry Hoggard
Chief of Staff
Vice President — International Program
Vice President — Administration
Roger Flessing
Erick Meier
Rick Waggoner
Vice President — Supply Chain
Vice President — Development
Dr. Tom Carter
Klayton Ko
Barry Corey, Ph.D.
Kay Logsdon
David Cribbs
Hugh “Ossie” Mills
Brad Trask
Dominick Garcia
Dishan Wickramaratne
Scott Howard
Nick Garza
Chief Communications Officer
Board of Directors EXECUTIVE BOARD MEMBERS
Brad Rosenberg Chairman
Court Durkalski Vice Chairman
Secretary
Treasurer
Aaron Cole At Large
Randy Hurst Cheryl Jamison
Kirk Yamaguchi — Kevin Jonas
Honorary Chairman
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PARTNERS
YOU ARE FOR THE WORLD
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Each year, we are astounded and humbled by the generosity of our partners. Thank you for supplying hope to the world.
116.8M
$
GIFTS-IN-KIND PROCURED
PARTNERS
11
PARTNERS
YOU ARE [Filipino for Hope]
FOR THOSE IN NEED
In 2017, we celebrated our partnership with TOMS and sat down with Founder, Blake Mycoskie, to celebrate more than 2.2 million pairs of shoes given to kids throughout the world. "The role Convoy plays is one of the most critical to the TOMS formula," says Mycoskie. "Without amazing giving partners who have that local credibility and the relationships with the children, our model doesn't really work." 12
YouTube Stars and Convoy of Hope friends, Benji and Judy Travis, rallied thousands of fans to raise more than $500,000 for children throughout the world. This was the third year the couple hosted their 24-hour live broadcast where they dance for donations. Since 2015, Benji and Judy have raised more than $1.3 million for children in Convoy of Hope’s programs.
PARTNERS
ONLINE GIVING — $1,405,415 PLEDGE DRIVE PARTNERSHIP — $418,508 K-LOVE and AIR1 took the message of Convoy of Hope’s work to help families reeling from the 2017 hurricane season on-air. The results were stunning and positioned Convoy of Hope to reach even more survivors in need.
NIGHT OF HOPE CONCERT IN TEXAS — $575,025 NATALIE GRANT FB LIVE CONCERT — $230,000 TOTAL — $2,628,948
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VOLUNTEERS
YOU ARE [Nepali for Hope]
FOR THE WORLD
55,447
VOLUNTEERS EMPOWERED
14
1.4M
VOLUNTEER HOURS
VOLUNTEERS
JUDY DENNEY Office Volunteer
J
udy Denney has volunteered at Convoy for two and a half years — wherever she is needed most. From folding T-shirts to sorting mail and entering data … Judy does it all with a sweet spirit and servant’s heart. What do you enjoy about volunteering with us? I draw strength from the people here. I look forward to being here because Convoy is my family. Everywhere I go, I talk about Convoy! It’s said that the person working the front desk often gives people the first impression of Convoy. What first impression do you hope to give others? That there’s hope here, and it’s a friendly place. Anything else you’d like to add? Convoy is dear to my heart. I look forward to coming and being with all these good people. I’m thankful for Convoy and everyone here. They love you … and I’m “grandma” to a bunch of you “kids!”
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CHILDREN’S FEEDING
YOU ARE FOR CHILDREN
M
ehar — a 14-year-old Syrian refugee now living in Lebanon — used to have to beg for food from neighbors … but that’s not so anymore. Today, she smiles brightly and enjoys lunch with friends at school. Though she fled Syria, her war-torn country, and knows what it’s like to go without food, Mehar now dreams of becoming a teacher. The transformation can be traced directly back to the day she was enrolled in our Children’s Feeding Initiative. "From the darkest moments of my life,” she recounts, “I am able to live again.”
177,677
CHILDREN ENROLLED 94.6% receiving at least five meals per week during the school year
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991
CHILDREN’S FEEDING PROGRAM CENTERS
CHILDREN’S FEEDING
CHILDREN’S FEEDING PROGRAM COUNTRIES: • El Salvador • Nicaragua • Honduras • Haiti • Tanzania
24,090
CHILDREN RECEIVING DEWORMING MEDICINE 171% increase over 2016
• Kenya • Ethiopia • South Africa • Lebanon • Nepal • the Philippines 17
WOMEN’S EMPOWERMENT
YOU ARE FOR WOMEN
T
ravel to Tanzania and you might meet Matilda, who dutifully opens her shop every morning expecting another successful day of business. Such optimism hasn’t always been so. There was a day when her donut business was floundering. "The profit was very small, so sometimes we had to sleep hungry," she says of herself and her son, Junior. "When Junior saw me worrying, he would say, 'Don't worry, Mama. We'll just drink tea and eat donuts tonight. Tomorrow you'll sell
2,788
more, and then we can eat." His words were a wish and a prayer, but nothing changed for the better until Matilda enrolled in Convoy's Women's Empowerment program — and, with hard work and determination, Matilda learned how to successfully run a business and take care of her family. "After being empowered by Convoy of Hope, I had more available money,” she says. “Now, whatever Junior's needs are, I can take care of them.”
WOMEN’S EMPOWERMENT PARTICIPANTS
18
[Swahili for Hope]
655
WOMEN RECEIVED STARTUP CAPITAL
WOMEN’S EMPOWERMENT
WOMEN’S EMPOWERMENT PROGRAM COUNTRIES: • El Salvador
10,171
TOTAL PARTICIPANTS TO-DATE (SINCE 2011)
• Nicaragua • Honduras • Tanzania • Kenya • Ethiopia • the Philippines 19
AGRICULTURE
YOU ARE [Haitian Creole for Hope]
FOR FARMERS
D
elicame’s family has farmed in Haiti for generations. The farm, seeds, know-how and equipment have been passed down from one generation to the next. But, with each passing generation, farming has become more difficult. “I used to only be able to send some of my kids to school,” says Delicame, noting that deforestation and other factors have stifled many farmers. Certain there was a better way to farm, she joined Convoy’s Agriculture program and has since learned better techniques that help her grow more food and earn additional income so she can feed her children and send them to school.
3,826
AGRICULTURE PROGRAM PARTICIPANTS
20
478
GARDENS PLANTED
AGRICULTURE
AGRICULTURE PROGRAM COUNTRIES: • El Salvador
16,629
TOTAL PARTICIPANTS TO-DATE (SINCE 2011)
• Nicaragua • Honduras • Haiti • Tanzania • Ethiopia • Nepal
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DISASTER SERVICES — INTERNATIONAL
12
YOU ARE FOR SURVIVORS C
INTERNATIONAL RESPONSES
[Spanish for Hope]
onvoy of Hope's disaster relief work in Puerto Rico was featured on ABC's "Shark Tank" with our long-standing partner, LuminAID. After Hurricane Maria hit, Convoy of Hope teams were fast at work distributing LuminAID's solar lanterns to families without electricity.
101,027
FAMILIES SERVED
454,543
INDIVIDUALS SERVED
9,894,179 MEALS SERVED
23,098 HYGIENE KITS DISTRIBUTED
3,000
WATER FILTRATION SYTSEMS DISTRIBUTED
4,952
LUMINAID SOLAR LANTERNS DISTRIBUTED 22
DISASTER SERVICES — INTERNATIONAL
WHERE WE’VE RESPONDED: • Antigua • British Virgin Islands • Cuba • Dominican Republic • Kenya • Mexico • Nicaragua • Peru • the Philippines • Puerto Rico • Somalia • Sri Lanka • Turks and Caicos • Uganda • Vanuatu 23
DISASTER SERVICES — DOMESTIC
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YOU ARE
DOMESTIC RESPONSES
FOR SURVIVORS
H
urricane Harvey made landfall on August 25, 2017. The storm, boasting 130 mph winds and torrential rain, quickly destroyed businesses, homes and other structures. Harvey produced record-breaking flooding in the Houston area, forcing many citizens to flee their homes. Days later, Hurricane Irma swept across the Caribbean before slamming Florida. The catastrophic winds —
reaching 185 mph in some places — and rain caused widespread damage. In the following weeks, we also responded to wildfires in Montana and California. In each instance, Convoy of Hope immediately began providing muchneeded emergency supplies such as food, water, tarps, lanterns and hygiene items to those in need.
422
TRACTOR-TRAILER LOADS OF RELIEF DISTRIBUTED
658,443
INDIVIDUALS SERVED
13,592,201 POUNDS OF RELIEF DISTRIBUTED
6,946 VOLUNTEERS EMPOWERED
39,195
VOLUNTEER HOURS SERVED
24
DISASTER SERVICES — DOMESTIC
WHERE WE’VE RESPONDED: • Alabama • Arkansas • California • Florida • Georgia • Illinois • Kansas • Lousianna • Michigan • Mississippi • Missouri • Montana • Oklahoma • Texas • Wisconsin
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RURAL
YOU ARE FOR RURAL AMERICA W
hen our Rural Compassion team walked into a preschool in a rural Missouri town with boxes of Plum Organics product, the kids’ faces lit up with excitement. The principal put it this way, “The kids are happy for a sweet treat, but their parents and teachers are happy to see them get a snack that not only tastes good — it is good for them.” Many families in rural America struggle to meet basic needs due to high poverty rates and lack of resources. Our Rural Compassion team strives for not only happy and healthy kids, but happy and healthy communities.
90,769
PAIRS OF SHOES DISTRIBUTED
26
1,201
CHURCH AND COMMUNITY PARTNERS
RURAL
IN 2017, RURAL COMPASSION SERVED 737 TOWNS IN 38 STATES.
3,894
BACKPACKS DISTRIBUTED
5,620 VOLUNTEERS EMPOWERED
11,020
VOLUNTEERS HOURS SERVED
27
COMMUNITY EVENTS
YOU ARE FOR AMERICA’S WORKING POOR
J
ust days before our Los Angeles Community Event, many residents in Watts speculated on whether or not the event would actually happen. It had been years since Ted Watkins Memorial Park — where our community event took place — had played host to anything that could
build community due to gang activity and safety concerns. So, when our trucks rolled in and residents saw that nothing would stop Convoy of Hope from investing in local families, more than 8,000 Guests of Honor made their way to the park.
"You showed us how to build within our community,” says Coach Ward, a Watts resident who attended the event.
Each Guest of Honor had access to
83,594
GUESTS OF HONOR SERVED
28
free groceries, shoes, haircuts, health services, a kids’ carnival and more.
22,653 VOLUNTEERS EMPOWERED
COMMUNITY EVENTS
AREAS OF SERVICE: • Groceries • Hot Lunch • Haircuts • Family Photos • Job & Career Services • Health Services • Children’s Shoes • Kids’ Zone • Organic Food for the Kids • Nutrition Education
33,584
PAIRS OF CHILDREN’S SHOES DISTRIBUTED
110,539 GROCERY BAGS DISTRIBUTED
• Community Services • Veterans Services • Breast Health Services • Gardens in a Bag • Connections 29
FINANCIALS
YOU ARE FOR THE CAUSE
4 STAR RATING FROM CHARITY NAVIGATOR SINCE 2002
Charity Navigator, America’s largest and mostutilized independent evaluator of charities, has awarded Convoy of Hope the prestigious 4 star rating since 2002.
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FINANCIALS
TOTAL REVENUE (in millions) CASH AND GIFTS-IN-KIND
200 180
174.4
160 140
130.9 114.2
120
139.4
113.5
100 Total Revenue Trend
REVENUE SOURCES (in millions) Private Cash Contributions
0 2013
2014
2015
2016
2017*
2013
2014
2015
2016
2017*
24.3
23.2
23.1
30.5
55.5
—
0.2
0.5
0.5
0.5
88.1
89.2
105.5
107.5
116.5
Public Contributions Gifts-in-Kind
1.8
0.9
1.8
0.9
1.9
114.2
113.5
130.9
139.4
174.4
Other Income TOTAL REVENUE
2017 REVENUE (%)
2017 EXPENSES (%) Gifts-In-Kind (67%) Cash Contributions (32%) Other Income (1%)
Program Services (90%) Fundraising (6%) Support Services (4%)
*Unaudited
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MAIL 330 S. Patterson Ave. Springfield, MO 65802-2213 (417) 823-8998 (417) 823-8244 (FAX)
D ON AT I ON S P.O. Box 219368 Kansas City, MO 64121-9368 convoyofhope.org/donate