Supervisor as a manager

FUA-APICIUS

SUPERVISION&LEADERSHIP IN THE HOSPITALITY INDUSTRY Â YEAR 2018

SUPERVISOR

A supervisor is any person who manages employees who makes products and/or services.

A supervisor is responsible for the output of the people supervised.

A supervisor is also responsible for meeting the needs of employees and the production of goods only by motivating and stimulating employees.Â

MANAGING PEOPLE

In any work situation there are 2 points of view : hourly workers & managementÂ

MANAGING PEOPLE

A supervisor have to maintain the management/property point of view

ORGANIZATION CHART Shows the relationship between departments. You can see the various levels of management , with authority and responsibility handed down from the top, level by level.

AUTHORITY

can be defined as the right and the power to make the necessary decision and to take the necessary actions to get the job done.

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AUTHORITATIVE VS.AUTHORITARIAN

It will be your assignment .

RESPONSIBILITY

can be defined as the right and the power to make the necessary decision and to take the necessary actions to get the job done.

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SUPERVISOR/EXECUTI VE CHEF OBLIGATIONS & RESPONSABILITIES

Achieve the expected results

Comunicate effectively

build a winning team

Walk your talk.as a leader setting good example

SUPERVISOR/EXECUTI VE CHEF OBLIGATIONS & RESPONSABILITIES

Create a positive work environment

Motivate your team

Work efficiently with your manager and peersÂ

Coach and mentor your team

SUPERVISOR/EXECUTI VE CHEF OBLIGATIONS & RESPONSABILITIES Get the resources necessary for your team to do the job Treat all team members fairly and equally

HOSPITALITY SUPERVISORÂ You have obligations to the owners, guests, employees.

You represent the management You represent the link with the employees and the work to be done. you represent productivity, cost control, quality control, and customer service.

HOSPITALITY SUPERVISORÂ if you take care of the employees , the employees will take care of the customers....profit!!!!

MANAGER

A manager is a person who directs and controls an assigned segment of the work in an enterprise

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4 MAIN FUNCTIONS OF MANAGEMNT

planning

organizing

leading

controlling

PLANNING

The planning process identifies the goals or objectives to be achieved, formulates strategies to achieve them, arranges or creates the means required, Determining who, what, why, when, where, and how

ORGANIZING

Arranging several elements into a purposeful sequential or spatial (or both) order or structure.

Organizing affects such aspects as operating a restaurant kitchen Read more: http://www.businessdictionary.com/definition/organiz ing.html

LEADING

The act of inspiring subordinants to perform and engage in achieving a goal.

Read more: http://www.businessdictionary.com/definition/organiz ing.html

CONTROLLING

Monitoring and evaluating results in terms of goals and standards previously agreed upon.

MANAGER SKILLS

technical skills

human skills

conceotual sjkills

TECHNICAL SKILLS

You need knowledge to train people, plan the schedule, sopen a bottle of wine etc..

HUMAN SKILLS

Your attitude toward the people who work for you.

Sensitivity: the ability to perceive each person's needs, perceptions, values.

Have you an idea how you come across to your employees..your value perception

CONCEPTUAL SKILLS

The ability to see the whole picture and the relationship of each part of the hole.

PERSONAL SKILLS

Know yourself and your limits in order to do always the best you can.

Positive thinker-Opportunity Thinker-Positive Mood

DO YOU REALLY WANT IT? WHAT IS THE COST?

IS IT WORTH THE COST?

you must answerÂ

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