International Business Sector 2011 by CorD Magazine

Guide to

6th Edition

2011

Over 1,600 foreign & jointly-owned companies & 20 foreign business associations

alliance international media

March 2011

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International Business Sector in Serbia 2011

GUIDE TO

VESNA ARSIĆ, State Secretary for International Economic Relations in the Ministry of the Economy and Regional Development, WTO MEMBERSHIP A PRIORITY

39 LUBOS JOZA,

40 RENE NYGAARD JENSEN,

BOŽIDAR LAGANIN, Director

of SIEPA, A COMPLETE SERVICE FOR INVESTORS

The Belgrade Stock Exchange, BIG EXPECTATIONS

EDITORIAL DIRECTOR AND EDITOR IN CHIEF Tatjana Ostojić t.ostojic@cma.rs ASSISTANT EDITOR Philomena O’Brien p.obrien@aim.rs

GEORGIOS PAPANASTASIOU,

MAREK SLACIK, Chief

ANDREAS HAIDENTHALER,

President of Alpha Bank Executive Board, SUPPORTING THE LOCAL MARKET

ART DIRECTOR Ilija Petrović i.petrovic@aim.rs

Marketing Officer, Telenor Serbia, STRONG COMMUNICATIONS

EDITORIAL CONTRIBUTOR Ana Stojanović

Austrian Commercial Attaché in Belgrade, THE BIGGEST INVESTORS

PHOTOS Darko Cvetanović TRANSLATOR Snežana Bjelotomić

PROJECT MANAGERS Vesna Vukajlović, v.vukajlovic@aim.rs; Marija Savic, m.savic@aim.rs; Jelica Lepori, j.lepori@aim.rs

25 27

GENERAL MANAGER Ivan Novčić i.novcic@cma.rs

UNIQA, INSURANCE OF A NEW GENERATION

ROMAN KLOTT, GM, NAI Atrium, IMPENDING GROWTH

H.E. BORIŠA ARNAUT,

Ambassador of Bosnia and Herzegovina to Serbia, FOR BETTER RESULTS

FINANCIAL DIRECTOR Ana Besedić a.besedic@cma.rs EDITORIAL MANAGER Tanja Banković, t.bankovic@cma.rs

Head of the Commercial and Economic Section Embassy of the Czech Republic in Belgrade, TIME IS NECESSARY

Commercial Advisor at the Royal Danish Embassy in Belgrade, A SENSE OF OPTIMISM

41 42

China – AN IMPORTANT PARTNER Finland – TRADE EXCHANGE DEFICIT

45 PATRICE FILOCHE,

President of the French –Serbian Chamber of Commerce, IT IS TIME TO INVEST IN SERBIA

46 ERNST BODE,

President of the German Chamber of Commerce in Belgrade, CONTINUING INVESTMENT IN SERBIA

52 THOMAS BOBOTAS,

Executive Director of the Hellenic Business Association of Serbia, and Head of Greek Desk, Corporate Banking Division at Eurobank EFG a.d. Belgrade, EXCHANGE OF IDEAS AND EXPERIENCES

56 ORSOLYA SZECSENYI,

Head of the Office for Economic Affairs at the Embassy of Hungary to Serbia, A SIGNIFICANT NEIGHBOUR

India - POTENTIAL FOR COOPERATION

SERGEY CHICHUK, Charge

d’Affaires of the Belarusian Embassy in Belgrade, A REALLY GOOD FUTURE

58 H.E. ARTHUR KOLL,

ANN-VÉRONIQUE MORTIER,

Israeli Ambassador to the Republic of Serbia, FOCUS ON TOURISM

PAOLO TOSCHI, Head of

Contents Montenegro - STRONG BILATERAL COOPERATION

70 TSJEARD HOEKSTRA,

Deputy Head of Mission, Embassy of the Kingdom of the Netherlands, ROOM FOR IMPROVEMENT

NILS RAGNAR KAMSVAG, 71 H.E.

Norwegian Ambassador to the Republic of Serbia, A MODERATELY OPTIMISTIC OUTLOOK

72 ROLANDO BORGES MARTINS, President of the Portugal & West Balkans Chamber of Commerce, and President of Parque Expo, Lisbon, ENHANCING AWARENESS

73 PATRICIA RADUT,

Economic Counsellor at the Embassy of Romania to Serbia, A SERIOUS PARTNER

74 H.E. ALEXANDER KONUZIN, Russian Ambassador to Serbia, IMPORTANT TRADE PARTNER

Slovakia – BUSINESS OPPORTUNITIES

76 SLOBODAN ŠEŠUM,

Economic Counsellor, Embassy of the Republic of Slovenia in Belgrade, POSITIVE INVESTMENT CLIMATE

79 H.E. CHRISTER ASP,

Ambassador of Sweden to Serbia, QUALITY PRODUCTS AND KNOW-HOW

Spain – MODEST INVESTMENTS

82 H.E. ERWIN HELMUT HOFER, Ambassador of Switzerland to Serbia, IMPORTANT CROSSROADS

PRINTING Rotografika d.o.o. Segedinski put 72, Subotica

Investment and Trade Commissioner at Embassy of Belgium, CREATE A POSITIVE IMAGE

Economic Affairs at the Embassy of Italy to Serbia, KEY INVESTOR

Guide to International Business Sector in Serbia 2011 published by: alliance international media Kneginje Zorke 11b, 11000 Belgrade, Serbia Phone: +(381 11) 308 99 77, Fax: +(381 11) 308 99 88 E-mail: office@allianceinternationalmedia.com www.allianceinternationalmedia.com ISSN no: 1451-7833 All rights reserved alliance international media 2011

H.E. GEORGI DIMITROV,

Ambassador of the Republic of Bulgaria to Serbia, DIFFICULT TIME FOR BUSINESS

64 MANABU SHOJI,

Second Secretary and in charge of economic affairs at the Embassy of Japan to Serbia, POSITIVE EXAMPLES

H.E. ALEXANDRE ADDOR,

65 CRISTIAN CRING,

90 ALEX BROOKS,

H.E. JOHN MORRISON,

67 VLADIMIR KRSTEVSKI,

95 AMALIJA PAVIĆ,

SVETLANA BOŽINOVIĆ,

Ambassador of Brazil to Serbia, ROOM FOR EXPANSION

Ambassador of Canada to Serbia, MOSTLY POSITIVE RESULTS

Economic Advisor at the Croatian Embassy in Belgrade, SUCCESSFUL COOPERATION

General Manager, Japan Tobacco International for the Adriatica Region, THE FIRST JAPANESE INVESTMENT

Counsellor of the Embassy of the Republic of Macedonia in Serbia, BALANCED TRADE EXCHANGE

International Business Sector in Serbia March 2011

South Korea - New Korean INVESTMENTS IN SERBIA

Turkey - INFRASTRUCTURE, TELECOMMUNICATIONS, AIR TRANSPORT...

Ukraine - INVESTMENTS WORTH $40 MILLION

Head of UK Trade & Investment, British Embassy to Serbia, A COMPELLING MESSAGE

Acting Executive Director, AmCham in Serbia, PREDICTABILITY IS CRUCIAL

96 BRADLEY HARKER,

Senior Commercial Officer at the U.S. Embassy to Serbia, SERBIA HAS TO INVEST IN FDI

interview

Vesna Arsić State Secretary for International Economic Relations in the Ministry of the Economy and Regional Development

WTO membership A PRIORITY

Even a hint of unpredictability in the business environment or inconsistency in implementing laws in Serbia can have a negative effect on investors in terms of deciding whether to invest in our country or withdraw from it. When it comes to advancing the general business conditions and simplifying relevant procedures, the government has done a lot, but there is still room for improvement

he global economic crisis is still being felt and, in such circumstances, it is very difficult to make a forecast concerning foreign direct investments – says the State Secretary for International Economic Relations in the Ministry of the Economy and Regional Development, Vesna Arsić. “The FDI forecast of $4 billion has been made on the presumption that Telekom Serbia will be sold, investments in Petroleum Industry of Serbia increased and that Fiat and its suppliers will continue investing this year. Other investors in the country are also expected to increase their investments,” Vesna Arsić comments.

By Tatjana Ostojić Photo: Darko Cvetanović

the repayment of the loans. Of course, the conditions on which the loan is obtained should be considered. There is also the credibility aspect, i.e. the country’s credit risk.

What is the government going to do in order to attract more foreign investments and make Serbia more competitive compared to other regional countries? - Serbia is hopeful that FDIs will grow particularly bearing in mind that most of the countries that have invested substantial amounts of money in Serbia are showing signs of recovery. I am mainly referring to Germany and Austria, where companies reduced overheads and laid off staff at the onset of the crisis thinking that the crisis would last much longer than it did. Now, when their sales figures are growing, they are increasing their capacities again and searching for new production locations where they will be able to produce at competitive prices. I think that, in this respect, Serbia ► Some economic experts think that if we want to is a very appealing investment destination and it is up to us to improve the busisee national GDP grow to six Bureaucracy is one of the ness environment and acpercent per annum and also tively promote our country. want to repay the foreign negative aspects of the debt in accordance with the business environment that is ► One of the objections that standards of international financial institutions, we present, more or less, in all foreign investors in Serbia need to have at least $7 bilhave about the business attransitional economies lion worth of foreign capital mosphere is the lack of preat our disposal either through loans or FDIs. Do dictability. On the other hand, it is the European you agree with this? Commission’s opinion that double fuel excises in - A larger influx of foreign capital would certainSerbia go against European standards. To what ly expedite our economic recovery. The good thing degree do such opinions deter foreign investors about the public debt is that it is mostly long-term from investing in Serbia? and hence, sustainable. Also, it is very important to - Even a hint of unpredictability in the business ennote the purposes for which new loans are being vironment or inconsistency in implementing laws obtained – to finance public spending or for investin Serbia can have a negative effect on investors ments that will yield return and generate money for in terms of deciding whether to invest in our counInternational Business Sector in Serbia March 2011

►

try or withdraw from it. In regard to the Serbian laws that regulate the business environment and the standard EU practices, we can say that our legislation has been vastly improved by the adoption of many laws, particularly in areas such as production standards and technical product requirements, food safety, competitiveness and environmental protection. The companies that are investing money here want to have the same or, at least, similar rules to those in developed countries. When it comes to advancing general business conditions and simplifying relevant procedures, the government has done a lot, but there is still room for improvement. The Ministry of the Economy has been paying close attention to the advice that has been given by businessmen and is trying to apply this advice in practice.

where the state needs to get involved, i.e. to regulate our quality standards and certificates of origin with ones in the countries that we plan to export to and, once we do that, we can move onto concluding intergovernmental agreements on accepting each other’s certificates. So, by conducting a series of activities in various economic areas, the state is able to create a framework that will give our companies an advantage. This is not a one-off process and it entails constant monitoring of the implementation of these agreements and deciding whether more effort should be invested in their application. There are several aspects that will help our companies to fully utilise these benefits, namely the demands put forward by new markets, the advantages of our offer over the competition’s, marketing, logistics and suchlike. I would like to mention that,

Last year, you said that close to three quarters of Serbia’s exports were made by companies that were either completely or partially owned by foreign companies. Is this still true? - Foreign companies still have the lion share in Serbia’s exports. The most pronounced effects of FDIs are a reduced deficit and the creation of new jobs. Last year, Serbian exports to Italy covered 78.2 percent of the country’s imports from Italy. This is a direct result of investments made by Italian companies in Serbia who export their products to thirdparty countries like Italy and EU ones. ►

One of Serbia’s advantages as a future investment location is the substantial number of concluded free trade agreements. In your opinion, how much have Serbian businesses utilised the in 2010, our exports grew by 24 percent and our exbenefits of these trade agreements? port covered 58.6 percent of our imports. In 2008, - The size of the Serbian market is not too apthis percentage was 45 percent. pealing to strategic investors. Hence, in the past, Serbia has worked on gainSerbia is a very appealing ► One aspect that could sway ing a comparative advantage over other regional coun- investment destination and investors to invest in Sertries by concluding free trade is the country becoming it is up to us to improve the bia agreements and liberalisa World Trade Organization business environment and ing trade with CEFTA coun(WTO) member. This was tries, the Russian Federation, to happen at the actively promote our country expected Belarus, Kazakhstan, Turkey, end of 2010. and the EFTA countries. Also, Serbia has started to - Joining the World Trade Organization (WTO) is a implement the Interim Trade Agreement with the complex process which entails extensive economEU. This is a good incentive for large companies to ic and legal reforms and fulfilling a substantial make strategic investments in Serbia and to use number of foreign trade obligations. Experience so new technology and increased productivity to exfar has shown that the WTO membership proceport to the aforementioned countries which have dure lasts between five and six years. close to 800 million potential consumers. The Republic of Serbia launched its membership At the same time, Serbian companies have procedure by forming a task force in charge of the gained an advantage in these markets. This is country’s accession to the WTO in February 2005.

►

International Business Sector in Serbia March 2011

In terms of Serbia’s weaknesses, these are undeveloped infrastructure in certain parts of the country

parent and balanced conditions The task force met for the first time for doing business and respects in October 2005 which also marked intellectual property rights. For the official beginning of the accesSerbia, becoming a WTO member sion process. So far, the task force means a step closer to EU memhas met on nine occasions with the bership. WTO membership will last time being on 20th October enable Serbia to implement the 2010. At this meeting, the task force rules and principles of this organmembers discussed multilateral isation, and to use tools that are issues like licences, trade rights, available to members in terms of intellectual property rights, excises reviewing legislation and meason alcoholic beverages and the Law ures that other WTO members on Genetically Modified Food. The have and that can affect Serbian next meeting will take place on 17th exports. We can also consult with March this year. The group will disother WTO members and, if we cuss the adoption of the remaining have to litigate, we can do laws that pertain to Serbia so with the aim of protecting becoming a WTO member, A larger influx of foreign the interests of our econowhich will also conclude the capital would certainly expedite my. Bearing in mind all the entire process. aforementioned, it is quite Simultaneously, there our economic recovery clear that joining the WTO are bilateral negotiations is a complex, slow and difficult process which is with WTO members about the liberalisation of the one of our government’s priorities. goods and services market. We have successfully completed negotiations with Japan, South Korea, ► Foreign companies often say that bureaucracy EU countries, Norway, Canada and Honduras. The talks about customs duties on industrial is one of the biggest problems that they face in products are practically over. We are also finishSerbia, and that they still have great expectaing talks with Switzerland. The issue of customs tions regarding the regulation guillotine. At what duties on agricultural products has still not been stage is the implementation of this process? resolved with the US, Brazil and Ecuador and we - Bureaucracy is one of the negative aspects of also still have to negotiate with the US in regards the business environment that is present, more or to customs duties on services. Serbia is also curless, in all transitional economies. It is a good thing rently negotiating with Ukraine, which has pretty that this problem has been recognised in Serbia high demands. The advantages that WTO memand that we have been providing institutional supbership brings are many. A WTO member can port in order to help foreign investors with overenjoy stable, transparent and non-discriminatocoming this problem. According to the Unit for the ry conditions in exporting goods and services to Implementation of the Regulation Guillotine, out of 153 member-countries. There is the possibility 196 recommendations for the termination of cerof a country being granted the status of a privtain legislation, 97 percent of them have been imileged nation and enjoying privileged treatment plemented. Also, out of 340 recommendations for at the aforementioned markets. A country that is changing legislation, 67 percent of them have been a WTO member is more appealing to foreign inadopted by either the government or parliament. vestors since it has This has saved us 195 million dinars so far. Since predictable, transwe are talking about a lengthy process here, the Advantages and weaknesses implementation of other recommendations is still pending. The activities that will ensue First and foremost, every investor will be pleased to learn that, during the global economic downturn, Serbia demonstrated high economic stability pertain to advancing the efficiency of many compared to other neighbouring countries. Serbia’s advantages over other public sector institutions. Of course, both Central and Eastern European countries are the following: close geographpublic enterprises and local authorities can ical proximity to EU markets, a good tax policy, access to other regional contribute to a better business environment markets, access to the CEFTA countries, the Russian Federation, Belarus, as this is not a task for just one government Kazakhstan, Turkey and the EFTA members though free trade agreements, or one institution. It is rather a synergy and an as well as a qualified and cheap workforce. In terms of Serbia’s weaknesses, important prerequisite for attracting investthese are undeveloped infrastructure in certain parts of the country, as well ments and advancing the operations of both as the lack of the rule of the law and rather inefficient administration. domestic and foreign companies. ■

International Business Sector in Serbia March 2011

interview

Božidar Laganin Director of SIEPA

A complete SERVICE FOR INVESTORS We can always do better, but in the light of the global economic downturn and market changes, we can be happy with what we have achieved so far. This year, FDIs should amount to $4 billion

ožidar Laganin, Director of the Serbian Investment and Export Promotion Agency (SIEPA), talks about Serbia improving its image abroad and the objections made by the foreign investors in the country.

► What are the most appealing economic branches in Serbia when it comes to investing and why? How would you rate the current - For now, it is the automobile industry. This is investment climate in Serbia? where a substantial number of investors have in- I would rate it as very appealvested their money and, in order to make a car, you ing. Unlike many other countries, need to have quite a few suppliers. It all depends Serbia offers many benefits and on the way production is organised and the specific incentives. For example we have – an educated, industry. Of course, there is an interest in investing technically skilled and relatively cheap workforce, in the electronics sector, as well as in the IT secfree trade agreements which enable companies to tor. We have always had a strong agricultural, food export their goods custom-free to countries that processing and metal processing sector, as well as have over a billion consumers, there are also ina solid textile industry. dustrial zones and incentives that we offer for each new job created. Of course, there is the tax sys► Lately, we have seen rivalry develtem that has been praised by many investors. We can always do better, oping between the municipalities The Agency has but in the light of the global ecoof Zaječar and Valjevo regarding always tried to nomic downturn and market changattracting foreign investors, i.e. es, we can be happy with what we encourage healthy Gorenje in this case. What should have achieved so far. This year, FDIs possess in order to competition between abemunicipality should amount to $4 billion. appealing to foreign investors municipalities and for the state to provide assist► What has the state been doing in since we think that ance? How effective was the government’s measure of providing order to improve the investment this is one of the employment incentives of up to environment? 10,000 euros? - The state has enacted a multiways to increase - We, as in the Agency, have always tude of laws and bylaws. It also plays investments tried to encourage healthy competia very active role in building infration between municipalities since we structure. Our National Employment think that this is one of the ways to increase inService has an excellent programme and there are vestments. It is up to municipal authorities to dequite a few other measures that have been instigatcide how high their original budget income is goed by the state to improve the investment climate ►

By Katarina Lazarević Photo: Darko Cvetanović

in Serbia. Every single measure has yielded results and each company that has invested in Serbia so far has had a specific and unique reason for doing so. The state will continue to play the main role when it comes to building infrastructure. This is evident in the fact that many investors are constructing their production facilities along Corridor X.

International Business Sector in Serbia March 2011

ing to be and nobody is putting any limits on that. I am referring to the collection of various fees and taxes. Still, the media have turned this story about Gorenje’s investments in Zaječar into a political clash and that has nothing to do with healthy competition, hence I am not going to dwell on it. Of course, the people from Gorenje were quite unpleasantly surprised by the way the situation developed, and so were we when we read the newspaper headlines which implied that Gorenje had stirred things up when all they wanted to do was achieve something positive like opening a new factory and creating new jobs. SIEPA is constantly communicating with municipalities. We exchange information and help them with drawing in new investors. The government measure of giving up to 10,000 euros for each newly created job had excellent results in Niš since many big companies have decided to open their facilities there – YURA, Benetton, Sagem, Dytech and quite a few others.

mote investments and exports. So, we have everything covered – from the investor’s initial idea to the implementation of the project. We are constantly communicating to foreign investors, state and municipal authorities. There wasn’t a single substantial investment made in Serbia that SIEPA was not aware of. There are several acquisitions that have also been successful thanks to our extensive database that contains detailed information about our

What are the most common problems that foreign investors in Serbia have been facing? - Unfortunately, we are never going to have an ideal situation. That is simply unattainable and we are not the only ones having to deal with that. In addition to financial effects, foreign companies here are giving us a well-balanced business view. We are backing them up and that is good not only for them, but also for domestic companies. The obcountry’s economy. We are not here to correct ecostacles that foreign investors have to overcome innomic policy but to relay the interests and wishclude slow procedures, bureaucracy, unresolved es of businesses to the state. It is very ownership and property issues and so to work ‘between a rock and a on. The state needs to be more persistThe state will difficult hard place’, but we are doing the best ent and expeditive in building up institutions that will efficiently implement continue to play we can. contemporary regulations that are in the main role ► There have been quite a few instancline with the EU. Also, we need to inwhen it comes vest more effort into adapting institues, like the recent example of IKEA, tions to the economy’s requirements. where investors had been announcto building ing their arrival for many years and infrastructure ► What is SIEPA doing in practice in orthen abandoned the idea at the very last moment. der to attract more foreign investors - IKEA is one of our clients and we have estabto Serbia? lished very professional relationships with our cli- We offer a complete service. We also proents. All I can say is that this company has never informed us of giving up on investing in Serbia. I Most appealing locations am in a very comfortable poSo far, practice has shown that the most attractive locations are the ones in sition as I can say that, durclose proximity to Corridor X. All of FIAT’s suppliers need to be close to the ing my term in the office, factory in order to keep the production chain going. However, that does not there has never been a case mean that other regions, that are not located near Corridor X, don’t stand of a company giving up on a chance. There are companies like YURA, Golden Lady and Gorenje which making planned investments have launched production in other towns and are quite happy with doing in our country. ■ business in Serbia. ►

International Business Sector in Serbia March 2011

The Belgrade Stock Exchange

By Ana Stojanović

Big EXPECTATIONS

At the beginning of this year, the value of the most liquid domestic securities recorded growth on the Belgrade Stock Exchange January this year, foreign investors’ participation in purchasing securities stood at 67 percent, while they participated with only 32 percent in selling securities. Stock exchange dynamics were also jolted by Serbian public enterprises floating their shares, as well as many appealing securities being available to buy and the value of domestic securities being substantially underestimated. If we take a look at the securities that were most popular last year among traders (like AIK Bank Niš), we can see that their stock exchange value is relatively low compared to their issuers’ performance and financial results. Generally speaking, these positive developments don’t usually happen at the very beginning of the year and they did lead to more interest in investing on the domestic market. Unlike the Belgrade Stock Exchange, the marowing stock exchange indices, a higher jor global stock exchanges have been recovering number of traded securities on the stock exat a much slower pace and without too many flucchange, a bigger trading volume, increased tuations. In Serbia, these fluctuations are more market capitalisation and the positive tendencies of pronounced, as is the value of the indices, which other stock exchange parameters resulted in stock doesn’t immediately imply a higher risk. The staexchange investors having big expectations of the bilisation of the domestic securities market could domestic securities market and showing readihelp with the comeback of foreign investors. ness to invest here. At the beginning of this year, We believe that these positive tendencies will conthe value of the most liquid domestic securities retinue thanks to the securities that are currently being corded growth on the Belgrade Stock Exchange. In traded with and those that are in continuous trading, January 2011, the average daily turnover amountas well as the securities like those ed to 143.5 million dinars, which is Stock exchange of Petroleum Industry of Serbia (NIS) a 56.5 percent increase compared Nikola Tesla Airport. In that conto the average monthly turnover last dynamics were also and text, it would be interesting to anayear. Trading in securities on the jolted by Serbian lyse and carefully monitor the annual prime and standard market stood at 1.1 billion dinars, i.e. 46.3 percent of public enterprises business results of domestic companies and their influence on the stock the overall trade in securities. The Belex15 index grew by 12.8 floating their shares exchange trading dynamics. In addition to regularly monitoring the dipercent which is the biggest innar/euro exchange rate, these developments could crease since August 2009. The Belex15 encomprovide an additional incentive for foreign investors passes securities of the most liquid Serbian comto buy securities of domestic companies. panies. The aforementioned tendencies swayed inOn the other hand, foreign investors could be atvestors to get more involved in trading in securitracted to buying state bonds, issued in euros, with ties on the Belgrade Stock Exchange. In January, a six-month-maturity (at an annual interest rate of foreign investors participated with 47 percent in 5.25 percent), as well as those with a 12-monthoverall trading, and over 49 percent in trading in maturity (at an annual interest rate of 4.48 persecurities, which is the biggest percentage since cent). Sales of coupon bonds, with a 15-year-maApril 2010. It is interesting to note that, in 2010, forturity, a coupon rate of 5.85 percent and a semi-aneign investors participated much more on the buynual disbursement, have also been announced. ■ ing-end. This trend has continued in 2011, since in

International Business Sector in Serbia March 2011

interview

Georgios Papanastasiou President of Alpha Bank Executive Board

Supporting the Local MARKET G

In a market like Serbia, up to ﬁve big market players and another ﬁve followers might be optimal

eorgios Papanastasiou, the President of Alpha Bank Executive Board recently said that the price that Alpha Bank paid for Jubanka was relatively high, however the bank’s goal was a long-term one.

goal remains the support of the local market’s potentials and meeting the needs of both, individuals and legal entities. What do you consider to be an ideal number of banks in a country like Serbia? - Nobody can define the ideal number of banks for any market, including Serbia, except the market itself. Competition, demand and supply are the main drivers in defining the ideal number, which is certainly a great deal below 33 banks. And yes, even if all the Greek banks operating in Serbia merge together, there will still be a lot of banks in the country. The merging of resources and capital has been a tendency worldwide for several years now. Under new circumstances many small banks will definitely not endure the competition and this will probably cause some of them to cease their operations, some will merge and others might decide to invest here. Experience shows that for a market like Serbia, up to five big market players and another five followers might be optimal. ►

Would you say that acquiring Jubanka has been a good business move? - I believe that a six year period is not enough to judge Alpha Bank’s investment in Serbia, especially taking into consideration that for the past two and a half years the local economy was seriously affected by the global economic crisis. We entered the Serbian market at the moment of economic expansion, at the time of great and promising restructuring of enterprises, ► Do you think that the government’s measures but times have changed, as well as our mid-term expectations. We continue to believe in aimed at reviving the economy and the potentials of this region. However, Further changes helping businesses has helped the further changes in the economic enviovercome the economic in the economic country ronment are necessary for the revival of downturn? environment are - Serbia has improved its rating latethe local economy. Our investment of approximately 250 necessary for the ly and this is positive. The Serbian million euros, including the cost of the government has undertaken cerrevival of local tain efforts to improve the climate transaction and share capital increase was relatively high, if you take into confor investors. However, more needs economy sideration that we bought a state owned to be done in the areas of adminisbank which required a major change in the busitrative procedures, the definition and protection of ness culture. We have seen some difficult times durland property and construction, as well as the proing the internal reorganisation process and transitection of intellectual property. In addition, dealtion period and we have even recorded some lossing with structural inconsistencies in the economy, es. However, this is now behind us and we feel ready a decrease in public expenditure, and boosting of to provide the local market with our domestic production are preconditions for economconcept of banking. Our long term ic stability. One of the biggest challenges of the loPlans cal economy is, and will remain inflation. In the forthcoming period, Alpha Bank will strive to cover a wide range of High inflation inevitably leads to more the business banking requirements of SMEs, across transaction accounts, expensive loans, as the real expected retrade finance and other financing products. Our offer contains a range of turn on investment remains unchanged. lending products which include working capital as well as loans to finance It also leads to exchange rate volatility investments in premises and equipment. and depreciation of the local currency. ■ ►

International Business Sector in Serbia March 2011

interview

Marek Slacik Chief Marketing Officer, Telenor Serbia

Strong COMMUNICATIONS Telenor is investing into improving the capacity and performance of the network in order for it to carry a greater number of customers and to deliver a superior mobile broadband customer experience

Surveys have shown that 2011 will be the year of the smartphone. Do you agree? - The smartphone is an emerging global trend and Serbia is very much a part of this movement with numerous smart phones being sold in this market. Smart phone sales make up a third of new mobile phone sales. Considering the economic and disposable income constraints, I find the demand and rapid adoption of smartphones quite he telecommunications industry is known By Philomena amazing, and think this is probably driven by the for being dynamic and innovative, and deO'Brien fact that the citizens of Serbia are spite Serbia’s economic conPhoto: Darko straints, Telenor Serbia is finding good at embracing new technoloIn partnership Cvetanović that this country is no exception. I would not necessarily say with Ericsson, Telenor gies. that 2011 is ‘the year’ of smartWith big plans for this year and the Serbia is in the phones, as 2010 showed strong next including a network swap and piloting the first WAC (Wholesale process of piloting growth and we expect 2011 to also, but would be more inclined to say Application Community) -ready content platform in Serbia, Telenor is the first WAC-ready this is ‘the era’ of smartphones. looking to the future with confidence. content platform The growth in this area is an opportunity for Telenor to focus on We discuss the company’s plans for the expansion of product lines and in fact we have the immediate future with Marek Slacik, the Chief a lot to offer in this area. Marketing Officer at Telenor Serbia. ‘Klik’ for success ► There has been a lot of talk recently about the “We’ve recently launched ‘Telenor Klik’ which has received latest trends in telecommunications such as an enormous amount of attention within the market. This connecting different media and making media product offers a very efficient browser, and applications for content available to large number of users via social networking, all delivered via a network management mobile telephony networks. In what way does system which allows us to make it very affordable. We acTelenor follow these trends? tivated 400,000 users of which 250,000 have been activeI would expand this across all mobile devices bely using the service. Klik’s success is due to its simplicity. Its cause if you look at what has happened over last focus is on standard mobile phones (feature phones) which couple of months we have seen a rapid adoption 90 percent of the population is still using.” of tablets, initiated by Apple, with all major manu►

International Business Sector in Serbia March 2011

facturers following suit. This category has suddenly been created from nowhere. It is not easy to categorise it as either a phone or a computer, but at the end of the day it fulfils the customer’s needs and these devices require data connection, so by definition they have become our focus and this is an interesting way of expanding the market into a new segment that didn’t even exist a few years ago. In terms of media content availability, this has been ongoing for a number of years and to date there have not been a lot of success stories, mostly due to the fact that it requires the ability to bring everything together for the customer and make it user friendly. Apple and Google do this quite well and I think these two are driving this forward. There is also a new initiative called WAC (Wholesale Application Community), of which Telenor is an active participant, trying to consolidate the rest of the market to ensure that application providers and content developers are working in a coordinated and standardised manner across all platforms – this is simply a new application standard. In partnership with Ericsson and Opera, Telenor Serbia is in the process of piloting the first WAC-ready content platform and we are the first operating company in Telenor Group to be doing this.

Could you tell us what 4G means for mobile telephone users? - We need to clarify the difference between mobile telephone users and mobile data users. Until now, 4G technology has been mostly developed to meet increasing demands for a better customer experience and speed for mobile broadband. When it comes to mobile telephone users there are still not commercially available devices that can support

►

There have also been numerous references to investments in LTE technology and 4G networks. However, only a few telecommunication operaLTE, but when there are, the internet experience tors are actually going to start utilising this neton a mobile phone will be extremely fast and pleaswork while 30 of them will start testing it this ant. Nevertheless, it (LTE) is actualyear. What are Telenor’s plans in this respect? As soon as the ly more relevant for data mobile usas it brings mobile data on the - In terms of Telenor Group we already market is ready ers go much closer to the end user in have operations in Scandinavia which for 4G or LTE terms of throughput and latency. So have successfully launched LTE or 4G. So Telenor is part of the leading edge in technology, Telenor the overall experience will be greatly improved. There will be almost this area and obviously Telenor Serbia will be leveraging this experience. In will be in a position no compromise to using mobile internet in daily practical use when it the future, possibly during 2012, Telenor to offer it comes to browsing, searching, conSerbia will be finished swapping its necting etc. So this is all good news for the end usnetwork, for the latest state-of-the-art technology er at the end of the day. which is 4G or LTE ready. So as soon as the market is ready for this technology, Telenor will be in ► Telenor plans to reconstruct its network this a position to offer it. year. How big an investment is this, and how will Facts & Figures your users benefit? Telenor is one of the world’s largest mobile operators with 203 million - This process will run mobile subscriptions, of which more than three million are in Serbia. throughout 2011 and we exTelenor has mobile operations in 11 markets and in an additional 10 marpect it to be completed in kets through 39.6 percent ownership in VimpelCom Ltd. During the four 2012, and will take most years of its operations in Serbia, Telenor has opened 43 shops around the of our capital expenditures country and fully renewed the 3G network, which now covers 250 cities budget in this year. We are not and towns, where broadband Internet is now available. only investing into the radio

►

International Business Sector in Serbia March 2011

interview

Marek Slacik Chief Marketing Officer, Telenor Serbia

technology but also the transport infrastructure, improving the capacity and performance of the network in order for it to carry a greater number of customers and to deliver a greater customer experience in terms of speed. There has been a surge in the number of people accessing social networks via mobile phones. Could you tell us something about Telenor’s plans in this area? - One of the key drivers for people using the recently launched ‘Telenor Klik’ is the access it gives to social networks and the email aggregator, especially on standard mobile phones (feature phones). Social networks are very easy to use via smartphones, and this is having the effect of more people converting from text messaging to communicating with each other over different instant messaging platforms or social networks. This is presenting a challenge to the traditional telecommunication business so we need to offer relevant propositions and services in order to capture that demand.

Raiffeisen, Komercijalna banka, Erste and Credit Agricole, we expect other banks to follow very soon. The way the platform is constructed has huge potential – it has multiple uses, not just for payments but also for authentication and identification.

►

In mid-June last year, Telenor opened an eco-friendly basestation in Kovin. On that occasion, it was said that this was just one of a series of ‘green investments’ to be made by Telenor in the telecommunications network. Could you elaborate on this? - We were exploring this as an option of using solar and wind energy as an alternative way to enable our base stations to operate in very remote locations. However, Telenor’s most significant investment into the ‘eco-friendly’ or ‘green’ area is actually the network swap itself. One of the key benefits of this new network is that CO2 emission is much lower than that of the current technology being used in Serbia. The telecommunications industry is not a major PlatiMo has huge polluter, nevertheless this agenda is quite high on Telenor’s list of prioripotential – it has ties with our company being active in multiple uses, not areas including phone recycling, obnetwork recycling, plus other just for payments solete initiatives that we will be taking on in but also for the future. ►

Are you satisfied with the new PlatiMo service? How well has it been received by users and has the number of partner banks, who you provide this service with, increased? - I am extremely satisfied that we have been able to put this service together. authentication and ► Do you plan to offer your potential There are not many examples in the identification world where banks and a mobile opclients advertising services via moerator have managed to get together bile platforms? and agree on the standard of how to use mobile - We have been working on the mobile advertising phones for payments. However this is just the beplatform for some time and it is now ready. However ginning of what we still have to do. PlatiMo is pure I think this is still premature for Serbia as compapioneering and it will take some time and lots of nies don’t fully understand the value of reaching effort to achieve higher volumes and satisfactory customers through the mobile phone. Targeting, a market penetration. At the moment we have coopkey factor in any campaign, is also an issue with eration with four mathe high number of pre-paid, anonymous, phone jor banks in Serbia – users. We have run several campaigns already and Social Networking have several ongoing partnerships in this ar“Serbia is heavily and rapidly adopting Facebook and users in Serbia ea. So this is not new for us but I think it is are growing at an amazing speed. Telenor has recognised the powstill premature and we will need to wait aner of Facebook in term of communication and Telenor Serbia, with alother year or so to become more active in this most 100,000 fans, has the biggest fan community on Facebook in the space. This is definitely a communication tool Balkans. You can imagine the power of this form of communication.” for the future. ■ ►

International Business Sector in Serbia March 2011

The Biggest INVESTORS

Austria

For Austrian companies, Serbia was always an important market and will continue to be so in the future

“O

ur office represents all the Austrian companies in Serbia, so I may say that we have a fairly good overview of what´s happening on the ground,“ comments Andreas Haidenthaler, the Austrian Commercial Attaché in Belgrade.

Andreas Haidenthaler Austrian Commercial Attaché in Belgrade

will increase predictability and therefore also trust, because the latter is one of the most precious elements a country has.

What do your members think of the measures devised by the Serbian government in 2010? Did these measures help their businesses during the economic downturn? - We have to give the government credit as the past ► What are the most frequent probtwo years were very difficult. The worldwide economic crisis had the whole business world in its lems that companies from your grip. Therefore, measures to help companies are Association have to deal with in more important than ever. We had and still have Serbia? high hopes for the programme of the regulato- Austrian companies are the bigry guillotine and we hope that it will finally show gest investors in Serbia, theresome results. Generally speaking, if somebody fore we can say that our compawere to ask me what a country should do to atnies know how to solve the day-to-day-problems tract foreign investment, my answer would be to which arise in business. There is still room for present itself as a stable, reliable business partner improvement, though. First and foremost, comwith efficient, quick administration which ensures panies would like to see less red tape and a simpredictable circumstances and equal opportunities plification of bureaucratic procedures. I would onfor everyone. Nobody is investing in a country only like to cite the matter of obtaining building perly because it offers a slightly lower tax rate than its mits or the regional differences as far as approval neighbours. Companies always look processes are concerned. Companies would at the bigger picture. ► Is it difficult for your members to like to see less ► What message would you like to make long-term business plans in red tape and a Serbia bearing in mind the frequent convey to the members of the Inchanges in tax policy? ternational Business Sector in simplification - Especially in the field of tax and fiSerbia? of bureaucratic - We have seen some difficult times, nancials, companies need to be able to plan their operations. This is of utbut Serbia is still the biggest market procedures most importance to investors – they amongst the former Yugoslav counnot only need this for their own purpose, but also tries. There are many areas where we see a lot of for their supervisory boards back in head office, for potential. For Austrian companies Serbia was altheir banks, for their shareholders and many more. ways an important market and will continue to The question of planning does not stop at the tax be so in the future. Serbia and Austria are almost bureau; it touches all aspects of business. Any sudneighbours. Austrian products and Austrian comden, negative change in the legal framework which panies are generally known to, and appreciated by, affects predictability, be it additional taxes for certhe Serbian people. Austria is the biggest foreign tain industries like the banking industry or the moinvestor in Serbia; we have almost 400 Austrian bile phone industry or the introduction of complex companies present in the market. There are lots new legal regulations is bound to create irritation of business opportunities and with Serbia being on and a loss of trust amongst investors. Therefore I its way towards the European Union, the country is hope that the reforms planned by the government definitely worth a second look. ■ International Business Sector in Serbia March 2011

►

Corporate

UNIQA

Insurance of a NEW GENERATION U

they treat them with respect and honesty, and offer NIQA Group Austria is them comprehensive insurance solutions with suone of the leading insurperior customer service. ance groups in Central At the end of 2006 UNIQA entered the Serbian Europe and consciously unites market. The capital of their shareholders and the Austrian identity with a the investments of their clients are protected by European format. In Austria, a highly conservative investment policy. UNIQA UNIQA is the leading insurGroup, which has an ‘A’ ranking by S&Ps has inance group. With approximatevested around 50 million euros in Serbia to date, ly 22,000 employees, 7.4 miland the recent additional capitalisation is anothlion customers serviced grouper sign that the group is planning for the long term wide and nearly 15 million poland believes in the Serbian market. icies in 21 regional markets, UNIQA in Serbia, with premium growth of over UNIQA is amongst the most 50 percent in 2007 and 2008, and with 30 percent dynamic corporate groups premium growth in 2009 and 2010, in Central the highest growth rate and Eastern UNIQA aspires to achieved amongst all the companies in the inEurope. The aim of achieve the highest surance industry. In the Serbian marthe manage- possible quality in all ket UNIQA is currently at fifth place. The goal of UNIQA is not to be the ment in all 21 countries in which UNIQA is represented, from the aspects of their daily largest in the market, but definitely Baltic to the Mediterranean and business activities the best. There is a lot to be proud of, besides growth rates - they have Black Sea, is to achieve the highdeveloped a highly professional and customer-foest possible quality in all aspects of their daily busicused team, and the image and reputation of a reness activities. High standards and expectations liable partner to both their private and corporate are set for all employees of UNIQA Group. clients alike. They have positioned themselves in UNIQA brings a new and better way of doSerbia as their marketing slogan says - as the ining business, especially in non-EU countries. The surance of a new generation. ■ main focus of everything they do is their clients -

Company Register PS CONFIDAS WIRTSCHAFTSTREUHAND D.O.O. Alexander SAMONIG, Director Imotska 1 11000 Beograd +381 11 3956 800 office@ps-confidas.rs www.ps-confidas.rs ALUFIX D.O.O. Petar Komad Vladimira Gaćinovića 1 11000 Beograd +381 11 306 6775 prodaja@alufix.co.rs ADVANCE POLJOOPSKRBA D.O.O. Hans KARALL, Director Međunarodni put 75 21233 Čenej +381 21 714 346

office@advance-p.com AQUAFINING Vladimir LAZIĆ, Director Nemanjina 3 26000 Pančevo +381 13 344 694 cuprumserbia@nadlanu.com AKZENT MEDIA D.O.O. Predrag RESANOVIĆ, Director Kneginje Ljubice 9 11000 Beograd +381 11 263 78 35, office@akzentmedia.rs ALMI-A-ACK D.O.O. Vasilije AVRAMOVIC, Director Laze Savatića 16 11080 Beograd +381 11219 91 30 almiaack@yubc.net ALPINE D.O.O.

Nevenka SINĐIĆ, Director 27. marta 17 11120 Beograd +381 11 30 37 680 office@alpine.rs ALUKÖNIGSTAHL D.O.O. Saša KNEZEVIĆ, Director Vladimira Popovića 6 11070 N. Beograd +381 11 222 3930, office@alukoenigstahl.rs ALUPLAST D.O.O. Alma KAPETANOVIĆ, Director Batajnički put 23 11080 Zemun +381 11 3070-328 a.plast@eunet.rs ANDRITZ-VOITH PAPER Prof. DI Milorad KRGOVIĆ B. oslobodjenja 267 / 20 11000 Beograd +381 11 398 50 73

mkrgovic@tmf.bg.ac.rs YU ROHÉ D.O.O. Vladimir ANTIĆ, Director Patrijarha Dimitrija 24 11090 Beograd - Rakovica +381 11 206-2800 office@rohe.rs ASSMANN SHOP DESIGN d.o.o. Beograd Mihajlo HADŽISTEVIĆ, Director Panciceva 18 11070 Novi Beograd +381 11 328 26 56 assmann@vektor.net ATB SEVER HOLDING INTERNATIONAL Magnetna polja 6 24000 Subotica +381 24 548-111, sever@rs.atb-motors.com ATTENSAM INTERNATIONAL D.O.O.

International Business Sector in Serbia March 2011

Saša RADOVIĆ, Director Milutina Milankovic 11a 11070 Beograd +381 11 26 03 783 beograd@attensam.rs ROGGENART Dragan VRANEŠ, Director Džordža Vašingtona 12/35 11008 Beograd +381 11 2397-093 dragan.vranes@roggenart.com AUSTRIAN AIRLINES Lukas NEGEDLY, Director Terazije 3 11000 Beograd +381 11 32 48 077 office.belgrade@austrian.com AUSTROTHERM D.O.O. Dragomir ILIĆ, Director Mirka Obradovića bb 14000 Valjevo +381 14 291-310

office@austrotherm.rs AUSTROTHERM –MARKETINGBÜRO BELGRAD Vladimir ĆUJIĆ, Marketing-Leiter in Belgrad +381 1123 69 280 office-beograd@austrotherm.rs UNICREDIT BANK SRBIJA A.D. Klaus PRIVERSCHEK, Director Rajićeva 27-29 11000 Beograd +381 11 3204-500, office@unicreditgroup.rs EKSIMBANKA A.D. BEOGRAD Hr. Zoran VOJNOVIĆ Trg Nikole Pašića 10 11000 Beograd +381 11 3028-686 UNICREDIT LEASING D.O.O. BEOGRAD Gerald KERN, Director Vladimir MILOJEVIC,

Company Register

5FM

'BY

EBNJS LMBTOKB!USBOTQFUSPM ST IUUQ XXX USBOTQFUSPM ST Director TreĹĄnjinog cveta br1 11070 Beograd +381 11 3093502, office@unicreditleasing.rs PRIMEX EXPORT-IMPORT Mirjana SAVESKI, Director Bul. Kralja Aleksandra 290 11000 Beograd +381 11 2412325 primex@sezampro.rs BAUMIT D.O.O. BEOGRAD, Ivana Kracunovic, Director Smederevski put 25k 11000 Beograd +381 11313 15 36, baumit@eunet.rs BEIERSDORF D.O.O. BEOGRAD Daniela GVOZDENIC, Directorka Oml. brigada 88 a 11 070 Novi Beograd +381 11 222 0 664 BDFBelgrade@beiersdorf. com FEIX NUTRITION DOO Ĺ˝eljko MAKSIMOVIÄ&#x2020;, Director Bul. cara Lazara 94 21000 Novi Sad + 381 64-66-16-427 feixnutrition@neobee.net BINDER + CO OFFICE BEOGRAD Zoran BANOVIÄ&#x2020; Milana Tankosica 11 / 5 11120 Beograd +381 11 3293-749 office@binder.co.rs www.binder-co.com FOOD LOGISTIC AUSTRIA, UZICE Predrag DJERIC Dimitrija Tucovica 31000 Uzice BIOMEDICA MP D.O.O. BorkoJELENIC, Director Djordja Pantelica 31 11080 Zemun +381 11 2102 264, office@biomedicamp.com FERIT D.O.O. Mirjana KUKOLJAC, Director Oblakovska 8 11000 Beograd +381 11 2651-888 dragos@beotel.rs MNG CENTAR DOO Centar za ljudske resurse Vladimir IVANKOVIÄ&#x2020;, Director

5SBOTQFUSPM "VTUSJB (NCI *OUFSOBUJPOBMF &JTFOCBIOTQFEJUJPO 1SFETUBWOJvUWP #FPHSBE $BSB -B[BSB 43# #FPHSBE

ViĹĄnjiÄ?ki venac 27 11000 Beograd +381 11 3033160 office@mngcentar.com BLUEWATERS PROJECT DEVELOPMENT AND ENVIRONMENTAL ENGINEERING Biljana Viduka, Director Hajduk Veljkova 11 21000 Novi Sad +381 21 480 4600 office@bluewaters.co.rs MERSTEEL DOO. Zoran Cvijovic, Director Partizanske Arijacije 11070 Beograd +381 11 222 8964 info@mersteel.eu www.mersteel.eu BRAMAC KROVNI SISTEMI D.O.O. Zoran Mladenovic Bul.M.Pupina 10v (4/403) 11070 Novi Beograd +381 11 2129-555 officesrb@bramac.com UNICREDIT CAIB SERBIA D.O.O. Mitar DAMJANOVIÄ&#x2020;, Director Kneginje Ljubice 11 11000 Beograd +381 11 3286 926 Belgrade@caib.unicreditgroup.eu www.ca-ib.com/serbia/ CA IMMO D.O.O. MiloĹĄ SREJIÄ&#x2020;, Director Milentija Popovica 5a 11070 Beograd +381 11 6 555 555 office@caimmo.rs TM IMMO D.O.O. Oml. brigada 21 11 070 Belgrade +381 11 36 13 666 tmimmo@beotel.rs CHEMGINEERING D.O.O. Armin E. MAYER, Director SubotiÄ?ka 23 11000 Beograd 00 43-1/255 74 13 15 info@chemgineering.com CHEMOPHARMA OFFICE BEOGRAD Nenad GRUJIÄ&#x152;IÄ&#x2020;, Director Bul. Mihajla Pupina 10g/I App.323, YBC 11000 Beograd +381 11 3115363,

chemopha@eunet.rs CMS REICH-ROHRWIG HASCHE SIGLE D.O.O. Dr. Radivoje PETRIKIÄ&#x2020;, Managing Partner Cincar Janka 3 11000 Beograd +381 11 3030 136 office@cms-rrhs.com www.cms-rrhs.com CONFIDA CONSULTING D.O.O. Mag. BRAUNIG Christian, Director Kneza Mihailova 22 11000 Beograd +381 11 3039104 office@confida.rs KOMPASS DATABASE D.O.O. Branislava JANKOVIÄ&#x2020;, Director KozjaÄ?ka 9 11000 Beograd +381 11 369-1140 kompass@kompass.co.yu CONSULTEAM D.O.O. Olga SVOBODA, Director Prote Mateje 52 11000 Beograd +381 11 244 3980 office@consulteam.rs www.consulteam.rs DIALAB EXPORT - IMPORT D.O.O. Toni PESIC, Director Carigradska 1 11008 Beograd +381 11 3238-745 dialab@sbb.rs DIGICARD CO Prof. Dr.Pavle BOGETIÄ&#x2020; Cara Nikolaja 59 11000 Beograd +381 11 244 8928 psb@eunet.rs DM DROGERIE MARKT D.O.O. Kammeringer Bettina, Director Bul. Mihajla Pupina 181 11070 Novi Beograd +381 11 2062 900 dmbgd@dm-drogeriemarkt.rs DURST D.O.O. Branko Prosenica Mihaila Pupina 165 (Atrium) 11070 Novi Beograd

+381 11 2205 880 office@nai-atrium.rs www.nai-atrium.rs DOPPELMAYR REPRĂ&#x201E;SENTANZ Andrea KOÄ&#x152;OVSKI, Director 3.oktobar 294/10 19210 Bor +381 30 434-932 andreakoyu@yahoo.com ECOREC D.O.O. Aleksandar Trnjakovic, Director 35254 Popovac +381 35 572 203 info_scg@ecorec.net EJOT TEHNIKA SPAJANJA D.O.O. Gf. Hr. Oliver Djuric Autoput BG-Novi Sad 296X 11080 Zemun +381 11 848 60 82 info@ejot.rs www.ejot.co.rs EGLO RASVETA D.O.O. Suzana Jovanovic Stefana PrvovenÄ?anog 28 11000 Beograd +381 11 3095 136 eglo@eglorasveta.com EINHELL D.O.O. BEOGRAD Ivan KUZMANOSKI, Director Vojvodjanska 386 11271 Beograd â&#x20AC;&#x201C; Surcin +381 11 22 69 161 info.serbia@einhell.com NEOFYTON D.O.O. Zoran Tadic Danila Kisa 7a 21000 Novi Sad +381 21 452 642 info@neofyton.com AKZENT MEDIA D.O.O. Predrag Resanovic,Director Kneginje Ljubice 9 1100 Beograd +381 11 328 50 24 office@akzentmedia.rs www.akzentmedia.rs ELSNER D.O.O. Ignaz MASCHA, Director Bul. Zorana Ä?inÄ&#x2018;iÄ&#x2021;a 64a 11070 Novi Beograd +381 11 220-7090 ignaz.mascha@elsner.at EMC2 COMPUTER SYSTEMS Mladen JEVTIÄ&#x2020;, Director Bul. Mihajla Pupina 6 PC Usce 11070 N. Beograd +381 11 2200-165 jevtic_mladen@emc.com EPIC D.O.O. EUROPEAN PRIVATIZATION & INVESTMENT CORPORATION Bobo RISTIÄ&#x2020;, Director Dositejeva 26 11000 Beograd +381 11 2633-290 office@epicinvest.com FREY WILLE BEOGRAD DOO Danijela Belojevic (Shop Manager) Terazije 26

11000 Beograd +381 11 3626 296 belgrade@frey-wille.com www.frey-wille.com GRECO INTERNATIONAL D.O.O Predag Tomic, General Director Dejan Papuga, Executive Director Bledska 3 11000 Beograd +381 11 380 99 43 p.tomic@greco.rs www.greco.eu ERSTE BANK A.D. NOVI SAD Slavko CARIÄ&#x2020;, Predsednik IO Bul. Mihajla Pupina 85b 11070 N. Beograd +381 11 2015 015 info@erstebank.rs ALMA QUATTRO BEOGRAD Bojana NOVAKOVIÄ&#x2020;-BRKIÄ&#x2020;, Direktor prodaje Dositejeva 20 11000 Beograd +381 11 2028-900 office@aqyu.com INPRODUCT D.O.O. Radenko KOSMAJAC, Director Proleterske solidarnosti 38 11070 N. Beograd +381 11 21-20-350 office@inproduct.net KONVEX D.O.O. Dragan MIHAJLOVIÄ&#x2020;, Director Skadarska 4/6 11000 Beograd +381 11 3344-772 konvex@yubs.net FESTO GMBH Ogranak Beograd Ivan ZEKAVICA Toplice Milana 14a 11050 Beograd +381 11 304 96 95 festo@eunet.rs HAPPEL GESELLSCHAFT M. B. H. Djurica BAJKOVIÄ&#x2020;, Director Otona Ĺ˝upanÄ?iÄ&#x2021;a 32b 11070 Novi Beograd +381 11 319-3955 gea-klyu@eunet.rs GEBRUEDER WEISS D.O.O. Slobodan MARKOVIÄ&#x2020;, Director Djordja Stanojevica 12 11070 Novi Beograd +381 11 2179-061 office.beograd@gw-world. com GFK BELGRADE D.O.O. Marijana Agic-Molnar Milutina Milankovica 27 11070 Beograd +381 11 3130 500 info.serbia@gfk.com www.gfk.co.yz GLOBO D.O.O. Ingolf SCHWARZ, Director Bajci Zilinskog 16 21000 Novi Sad

International Business Sector in Serbia March 2011

Company Register +381 21 424 357 office_serbia@globo-lightning.com GRAWE OSIGURANJE A. D. O Wolfgang CZETTL Bul. Mihajla Pupina 115 D 11070 N. Beograd +381 11 2092-600 office.beograd@grawe.at GROTHUSEN AUDIO VIDEO Ljubiša SPEGAR, Director Representative Office Beograd, Bul. Dr. Zorana Djindjica 95/ lok 5 11000 Beograd +381 11 2120588 office@grothusenav.rs PODGORINA FRUCHT D.O.O. Čedomir NIKOLIĆ, Director Pere J. Komirićanca 27 14253 Osečina +381 14 51-165 info@podgorina.com HAGLEITNER D.O.O. Branko MILOJEVIĆ, Director Kraljevačkih žrtava 5 11000 Beograd +381 11 2512-327 office@hagleitner.rs GRUPPA L´ULTIMA Zeljko Dobricic Cubrina 10 11000 Beograd +381 11 2181566 gruppalultima@gmail.com NITEA BÜROMÖBEL Vesna JEČMENICA, Director Maršala Birjuzova 38/I 11000 Beograd +381 11 3033050 nitea@eunet.rs HANSA FLEX HIDRAULIKA D.O.O. Vojni put 165 F/II 11080 Beograd/Zemun +381 11 109361 yub@hansa-flex.com HAUSKA & PARTNER INTERNATIONAL COMMUNICATIONS Gordana VESIĆ, Director Banijska 30/165 11000 Beograd +381 11 3287-397 belgrade@hauska.com HEIDELBERGER DRUCKMASCHINEN OSTEUROPA VERTRIEBS GMBH Predstavništvo u Srbiji Snezana HAUENSTEIN, Director Pljevaljska 2b 11000 Beograd +381 11 3045-480 info.yu@heidelberg.com; ECOLAB HYGIENE D.O.O. Dr. Marianne VUKOVIĆ-PAL (Henkel-Ecolab) Milana Tankosića 8 11000 Beograd +381 11 2084-345 office.belgrade@ecolab.com HERZ ARMATUREN D.O.O. Radislav OMORAC, Director Industrijska zona bb 22330, Nova Pazova

+381 22 328 898 office@herz.rs www.herz HILL INTERNATIONAL Dragan ČANDRLIĆ, Director Ruzveltova 45 11000 Beograd +381 11 3294 505 hill@hill.rs www.hill.rs HIPP PREDSTAVNIŠTVO Bircaninova 17 11000 Beograd +381 11 2642603 hipp@tehnicom.net ALCA TRGOVINA D.O.O Branka TRISIC, Director Dobanovački put 58 11080 Zemun +381 11 3070722 hipp@tehnicom.net HÖDLMAYR –ZASTAVA D.O.O. Markus WAEGER, Director Mr. Dusan Marjanovic Trg Topolivaca 4 34000 Kragujevac +381 34 323-239 serbia@hoedlmayr.com HUBER D.O.O. Dejan NIKOLIĆ, Director Djerdapski put bb 19320 Kladovo +381 18 88-415 huber@kladovo.org.rs GEOART D.O.O. Goran DAVIDOVIĆ, Director Delegatska jedinica 1 11070 Beograd +381 11 311-3228 geoart@EUnet.rs HD EUROPEAN CONSULTING GROUP Danijel PANTIĆ, Director Francuska 5 11000 Beograd +381 11 32 86 368 info@hd-ecg.com HYPO ALPE-ADRIA-LEASING D.O.O. Vladimir ČUPIĆ, Director Rade VOJNOVIĆ, Director Bul. Mihajla Pupina 6a 11070 N. Beograd +381 11 222-6713 office@hypo-alpe-adria.rs HYPO ALPE-ADRIA- CONSULTANTS D.O.O. BEOGRAD Vladimir MRVIĆ, Director Bul. Mihajla Pupina 6a PC Usce 11070 N. Beograd +381 11 222-6820 consultants-office@hypoalpe-adria.rs HYPO-LEASING D.O.O. BEOGRAD Christian MESSNER, Director Bul. Mihajla Pupina 6 9 & 10 11070 N. Beograd +381 11 222-7000 leasing.belgrade@Hypo-AlpeAdria.rs IB INTERBILANZ CONSULTING D.O.O.

Marco Egger, Managing Partner Bul. Milutina Milankovica 136a 11070 Beograd +381 11 655 70 43 office@ib-gtbeograd.co.rs IC CONSULENTEN BEOGRAD Irena BRAJOVIC, Office Manager Kneza Milosa 19/III Belgrade, Serbia +381 11 32 37 690 beograd@ic-group.org www.ic-group.org IMMO CLEAN Dejan MAKOVIC Ace Joksimovica 58/1 11000 Beograd +381 11 2390 327 office@immoclean.org www.immoclean.org TIPTEH D.O.O. BEOGRAD Damir VEČERKA, Director Bul. Zoran Djindjic 45 D, lok. 18 11070 Novi Beograd +381 11 31 31 057 damir.vecerka@tipteh.rs SPECHT D.O.O. Dusan RAKITIC, Director Nemanjina 40/III 11000 Beograd +381 11 365 00 44 belgrade@specht-partner.rs TERRA SRBIJA D.O.O. Stefan BAUER, Director Nova 3, br. 28 11272 Dobanovci +381 11 3536300 office@terra-srbija.rs MPD TRADE Mirko NIKOLIĆ, Director Čarli Čaplina 7 11000 Beograd +381 11 329-3794 mirkoni@yubc.net JOLI & CO Predstavništvo u SCG Slobodan MILOŠEVIĆ, Director Gospodara Vučića 54 11000 Beograd +381 11 3440-689 jolico@yubc.net KLIMA DOP D.O.O. Dragan Obradovic Autoput Beograd-Zagreb BB (Blok 52, GP "Novi Kolektiv") 11077 Novi Beograd +381 11 3190 177 office@klimadop.com www.klimadop.com KELLER GEOTEHNIKA DOO Robert THURNER Ustanicka 189/I-6b 11000 Beograd +381 11 3470 868 office.beograd@kellergeotehnika.rs KLACSKA JUGOSLAVIJA D.O.O. Stevan JEVTIĆ, Director Pančevački put 47 11210 Krnjača +381 11 2712-378 stevan@klacska.co.rs KNAUF D.O.O. Milutin IVANOVIĆ, Director Dalmatinska 65a 11000 Beograd +381 11 2074500

office@knauf.rs PREDSTAVNIŠTVO KOSCHE HOLZPROGRAMM BEOGRAD Srdjan SIKIRICA, Director Sibinjanin Janka 11/3 11000 Beograd +381 11 2639-160 srdan.sikirica@kosche.at KOTANYI D.O.O. Zoran STANOJKOVIĆ, Director Kumanovska 14-16 11000 Beograd +381 11 344-5723 zoran.stanojkovic@kotanyi.com KRAFT FOODS D.O.O. BELGRADE Oml. brigada 88b 11070 Novi Beograd +381 11 3530870 www.kraftfoods.at Wraneschitz@krafteurope.com KÜHNE & NAGEL D.O.O. Saša RADOSAVLJEVIĆ, Director Oml. brigada 102 11070 Novi Beograd +381 11 2209140 info.beograd@kuehne-nagel.com KUNSTTRANS D.O.O. BEOGRAD Director Djordje BRANKOVIĆ Balkanska 32/IX Beograd 11000 +381 11 3611947 kunstbgd@eunet.rs www.kunsttrans.rs ITM AED SRBIJA D.O.O. Zoran ZUBAC,Director Bul. Mihaila Pupina 165a 11070 N. Beograd +381 11 136-213, sped@itm.rs www.itm.rs DPD DIREKTNA PAKETNA DOSTAVA D.O.O. Director Miloš OGRIZOVIĆ Golubinačka bb 22310 Šimanovci +381 22 408-808 milos.ogrizovic@dpd.rs JANKOVIĆ, POPOVIĆ & MITIĆ RA Mag. Nikola JANKOVIĆ RA Miloš MITIĆ RA Nenad POPOVIĆ Čarli Čaplina 37 11000 Beograd +381 11 208-3099 office@jpm.rs TERRANOVA D.O.O. Rodoljub TODOROVIĆ, Director Koste Abraševića 17 11000 Beograd +381 11 241-9434 teranova@eunet.rs teranova@sbb.rs LORENCIC D.O.O. Jovan VUČKOVIĆ, Director Servantesova b.b. 11080 Beograd ( Zemun ), +381 11 2107 839 beograd@lorencic.rs MACO SERBIEN,MAZEDONIEN, MONTENEGRO,KOSOVO Predrag BORICIC +381 63 487 636 p.boricic@maco.at M.MAY INDUSTRIEVERTRETUNGEN.GMBH&CO.KG Predstavništvo Beograd

International Business Sector in Serbia March 2011

Željka TODIĆ, Director M.Milankovića 138/13 11070 Novi Beograd +381 11 270 240 ztodic@vektor.net PREDSTAVNISTVO MCT HANDELSGESELLSCHAFT Bozidar ANTONOVIC, Director Bul. kralja Aleksandra 86-88 11000 Beograd +381 11 3020584 MEINL CAPITAL ADVISORS AG Gorica OBUČINA, Director Alekse Nenadovića 15/III/5 11000 Beograd +381 11 344 99 07 Obucina@meinlbank.com MERKUR OSIGURANJE A.D.O. Miodrag KVRGIĆ, Director Bul. Mihajla Pupina 6 PC Usce, 22. sprat 11070 N. Beograd +381 11 2201-250 office@merkur.rs www.merkurosiguranje.rs VIP MOBILE D.O.O. Thanasis Katsiroumpas President of the Management Board Oml. brigada 21 11070 Novi Beograd +381 11 225-3333 komunikacije@vipmobile.rs MOELLER ELECTRIC D.O.O. Dobanovački put 44 11080 Zemun +381 11 3777 007 officebelgrade@eaton.com Werksadresse: Director Jaroslav ŠUDA Rumski put 13 22000 Sremska Mitrovica +381 22 600025 Anita.Batricevic@moeller.net MULTICHEM-PURPEKTIN BELGRAD D.O.O. Director Zoran ROKSANDIĆ Čolak Antina 15 11000 Beograd +381 11 369-0924 zoranro@eunet.rs

CENTRALNA PUTNA LABORATOIJA D.O.O. Radomir JAKOVLJEVIC, Director Zivorada Petrovica 13 21203 Veternik/Novi Sad +381 21 820 180 cpv-lab@neobee.net www.cpl.rs OM REKLAMNA AGENCIJA D.O.O. David MEISTER, MD Gospodar Jevremova 52 11000 Beograd +381 11 2346 006 office@ogilvy.rs www.ogilvy.rs OEKB FINANCIAL SERVICES D.O.O. Lidija VASIC, Directorin Bul. Zorana Djindjica 121, 11070 Belgrade +381 11 2205 761 office@oekb-fss.rs www.oekb-fss.rs OMV SERBIA D.O.O. Karolj Lajko Director Oml. brigada 90a/Airport City 11070 Beograd +381 11 207-1500 office@omv.com www.omv.rs ORF ÖSTERREICHISCHER RUNDFUNK Kralja Milana 15 11000 Beograd +381 11 322 71 89orf. belgrad@orf.at CITY EXPRESS D.O.O. Igor VELIMIROVIĆ, Director Kumodraška 240 11000 Beograd +381 11 3093003 info@cityexpress.rs www.cityexpress.rs VOLKSBANK A.D. Axel HUMMEL, Director Dragisa LEKIC, Director Bul. Mihaila Pupina 165g 11070 N. Beograd +381 11 2013260 info@volksbank.rs www.volksbank.rs NAI ATRIUM D.O.O. OTIS Roman Klott, Director Christian WAPPL Director Bul. Mihajla Pupina 165 G Bul. Mihaila Pupina 165a 11070 Novi Beograd 11070 N. Beograd +381 11 2205 880 +381 11 213 44 55 office@nai-atrium.com cwappl@otis.com www.nai-atrium.com MEDIA FILM www.naiglobal.com Dragan GRUJIČIĆ, Director NALCO ÖSTERREICH – Milutina Milankovica 174 OGRANAK BEOGRAD 11070 N. Beograd Aleksandar KRSTIC- Area +381 11 311 77 20 Manager mediafilm@yubc.net Bul. Mihaila Pupina 9 PANALPINA 11070 Novi Beograd Representative Office Belgrade +381 11 3113057 Snežana PETROVIĆ, Director ichrist@nalco.com Futura Center www.nalco.com Nemanjina 40/II WACKER NEUSON KRAGUJE- 11000 Beograd VAC D.O.O. +381 11 36500-97 August ORNETZEDER, Director info.belgrad@panalpina.com Milice Milojković 13 INTER DOMPANELI D.O.O. 34000 Kragujevac Johannes Walter SCHASCHL, +381 34501085 Director august.ornetzeder@wackZrmanska ulica 29 erneuson.com 11030 Beograd

Impending GROWTH Austrian investors will lead the boom this time, developing several mixedused projects of signiﬁcance size and importance for the city of Belgrade

he next two years will see the launching of many important real estate developments in Serbia according to Roman Klott, General Manager of NAI Atrium Belgrade. However he also estimates that Serbia has not done enough to attract foreign direct investment and that the issues of the daily running of business is considerably more difficult than in the other countries of the region.

Roman Klott General Manager, NAI Atrium Belgrade

along with the global economic downturn, affect your company’s operations? - The investment climate is not good enough. From my point of view, Serbia has not done enough to attract a satisfying level of foreign direct investment. Furthermore, day-to-day business is considerably more difficult than in the other countries of the region. Hidden costs and taxes, currency fluctuations and many limitations towards business administration are reducing our planned growth and make business so expensive in Serbia. Fortunately, our business is developing well since our clients now demand professional service and advice. The crisis worked like a huge filter separating the professional service providers from the ‘adventurers’.

What is your view of the current situation in the Serbian real estate market? Real estate prices have declined substantially, as have rents. Do you expect them to increase and stabilise? - First of all I would like to say that the Serbian real estate market has proven to be more stable than some other regional markets. The construction boom of the previous five years was backed by real demand and not only speculation. In fact, the purchase prices and rents have dropped most severely in the office and land market. Vacancy rates are at a record level but the good news is that the number of transactions and relocations is rising. During the past three months the market has started to recover. Vacant spaces are going to be let at a much faster pace than before. The market for real Remarkably, really good office buildings estate services are going to be fully occupied throughand property out 2011. Our internal indicators are already showing rising rent levels. and facility

►

interview

How do you perceive the competitive environment in your industry and what are your plans for next year? - The market for real estate servicmanagement is es and property and facility manage► Do you expect any foreign investors to make substantial real estate in- growing and so is ment is growing and so is the compeOur main challenge is to provestments this or next year? the competition tition. vide professional services at reason- Yes, I do. The years of 2011 and 2012 able prices. This separates us from will be the kick-off period for many imothers, who are just cheap. portant real estate developments. Austrian invesThe mega trend we are already implementing tors will lead the boom this time, developing severin our services is ‘Sustainability’. Our personnel are al mixed-used projects of significance size and imtrained to operate properties in a cost efficient manportance for the city of Belgrade. Immorent, Soravia ner; we do more and more consulting jobs on improvand Falkensteiner plan to build an office and hotel ing operating expenses and reducing the CO2 footscheme. What I like especially, is that these projects prints of properties. NAI has recently concluded a deal are designed by experienced architects bringing urin cooperation with ERM, a leading global provider of ban design quality to the Serbian capital. environmental, health and safety, risk, and social con► To what extent are you satisfied with the investsulting services. We are now able to offer such services in the entire region, not just in Serbia. ■ ment climate in Serbia and how much did this, ►

International Business Sector in Serbia March 2011

Company Register

Toše Jovanovića 7 11030 Beograd +381 11 305-5025 +381 11 2123035 +381 11 3548-671 rs-srb@rohde-schwarz.com prodaja@interdompaneli.com mperic@raiffeisen-agro.rs ROTOGRAFIX D.O.O. www.raiffeisen-agro.rs PEJAK-HANDEL D.O.O. Preduzeće za prodaju grafičkih RAIFFEISENBANKA A.D. Branko PEJAK, Director mašina Oliver RÖGL, Chairman of the M. Tita 146 Mihailo STANKOVIC, Director Managing Board 15316 Banja Koviljaca Nehruova 129/III Zoran PETROVIC,Deputy Chair+381 15 815635 11070 Novi Beograd man of the Managing Board biro@pejak.net +381 11 2175959 Bul. Zorana Djindjića 64a PFT SYSTEMS beograd@rotografix.com 11070 N. Beograd Zoran LAZAREVIC Director SAFE INVEST D.O.O. +381 11 3202 100 Bul. M. Pupina 10V,app. 216 Darko BOBESIĆ, Director contact@raiffeisenbank.rs 11000 Belgrad Terazije 43/IV RAIFFEISEN LEASING D.O.O. +381 11 3119669 11000 Beograd 6 lazarevic.zoran@pft-systems. Ralph ZETILBERGER, Director +381 11 3234-384 Milutina Milankovica 134 com sinvest@eunet.rs 11070 N.Beograd ECT TRADING D.O.O. office@safe-invest.rs +381 11 201-7700 Bernhard F. HOFFMANN, SECURICOM - MULTISERVIS info.leasing@raiffeisenDirector D.O.O. leasing.rs Popova bara 4 Joachim Bazso, Director RAIFFEISEN EVOLUTION 11211 Beograd Bul. Mihajla Pupina 10z/II PROJECT DEVELOPMENT +381 11 3329-377 11070 Novi Beograd Boris Ignjatovic, Director office@ect-trading.eu +381 11 3115376 Bul. Mihajla Pupina 10 z/431 LUKINTEHNIK D.O.O. office@securicom.rs Ing. Slobodan LUKIĆ, Director +381 11 3115778 E.W.E. "ECOSYSTEMS" D.O.O. office@raiffeisenevolution. Indire Gandi 7/I Predrag KUKOLJ, Director com 11010 Beograd Partizanske vode 4 www.raiffeisenevolution.com +381 11 289 32 31 SRB-11000 Beograd DR. RANTASA CONSULTING ltehnik@eunet.rs +381 11 2500 113 Danijela Vujisic, Director PMC INTERNATIONAL ewe-es@beotel.rs Vlajkovićeva 32/6 BELGRADE SIEMENS D.O.O. 11000 Beograd Edvard TONČEV, Director TIHOMIR RAJLIC, CEO 00 43 122 8880015 Neznanog junaka 18 Oml. brigada 21 RAPS ZAČINI D.O.O. 11000 Beograd 11070 N. Beograd Dragan JOVIC +381 11 26 68 269 +381 11 2096-005, pmc@pmc-international.co.rs Bul. Dr. Zoran Djindjic 45b office.rs@siemens.com 11070 Novi Beograd GP PORR D.O.O. BEOGRAD VA TECH ELIN EBG D.O.O Walter RECKERZÜGL, Director +381 11 311 08 82 Director Gerhard SOCHOR office@raps.co.rs Milutina Milankovica 11a Bul. Mihajla Pupina 10V/I www.raps.co.rs 11000 Beograd 11070 N. Beograd RAUCH D.O.O. +381 11 265 1035 +381 11 3017-872 Perica ALEKSIC Director porr_beo@ptt.rs gerhard.sochor@siemens.com Baje Pivljanina 13 PORSCHE SCG D.O.O. SIEMENS IT SOLUTIONS 11000 Beograd Bojan Muravec, Director AND SERVICES D.O.O. +381 11 2652 225 Zrenjaninski put 11 BEOGRAD. office.srb@rauch.cc 11000 Beograd Dragan STOKIĆ, General www.rauch.cc/sr/kompanija +381 11 3042 400 Director REHAU D.O.O. infopult@porschescg.rs Pariske komune 22 PORSCHE LEASING SCG D.O.O. Nikola IVOŠEVIĆ, Director 11070 N. Beograd Batajnički put 283E Rudolf Walker, Director +381 11 3012200 Dejan Pavlovic, Deputy Director 11080 Beograd- Zemun info.it-solutions.cs@siemens. P. Box 15, Zrenjaninski put 11 +381 11 3770-301 com beograd@rehau.com 11210 Belgrade, Serbia SIMACEK FACILITY SERVICES SAINT-GOBAIN Tel: 0800 350 350 SRB DOO GRAĐEVINSKI PROIZVODI Fax +381-11-3042 449 Marko CALIJA, Branch Manager D.O.O.RIGIPS info@ porscheleasing.rs Milentija Popovica 5a Director Aleksandar GRUJIĆ www.porscheleasing.rs +381 11 614 91 56 Vladimira Popovića 40 DIE PRESSE 11070 Novi Beograd 11000 Beograd Thomas ROSER, Director m.calija@simacek.com +381 11 2282-444 Koste Glavinića 25a KONKAB DOO rigips.srb@saint-gobain.com 11040 Beograd Prvomajska 32 RÖFIX D.O.O. +381 11 306-5253 26210 Kovacica Darko KOVAČ, Director roser.thomas@gmail.com kontakt@konkab.com PROMAT - PROTIVPOŽARNA Put za Novi Sad bb www.konkab.com 11080 Beograd-Zemun ZAŠTITA U GRADJEVISORAVIA MANAGEMENT +381 11 848822 NARSTVU D.O.O. oder Werk: Violeta ANTANASIJEVIĆ, Director Miroslav TANTCHEV 35254 Popovac Director Svetog Nauma 1 +381 35 57258-3 Kopaonička 18, 18000 Niš 11000 N. Beograd office.popovac@roefix.com +381 18 230-570 +381 11 3699 802 promat-srbija@medianis.net ROHDE & SCHWARZ office@soravia.rs ÖSTERREICH RAIFFEISEN-AGRO DOO SPIEGELFELD INTERNATIONAL GMBH Milos PERIC, Director D.O.O. Representative Office Belgrad Bul. Dr. Zoran Djindjic 67/17 Radivoje NIJEMČEVIĆ, Director Petar PAVASOVIĆ, Director 11070 Novi Beograd Neznanog junaka 14

11040 Beograd +381 11 3679-111 office@spiegelfeld.eu SUN CHEMICAL D.O.O. Novica MILIĆ, Director Vit. Karadoreve zvezde 64 11160 Beograd +381 11 3343350 office@sunchemical.rs S & T SERBIA D.O.O. Predrag VRANEŠ, Director Narodnih heroja 43/23 11070 Novi Beograd +381 11 311-6221 info@snt.rs S-LEASING D.O.O. Bojan BASA, Director Djordja Stanojevica 12 11070 Novi Beograd +381 11 2010 700 office@s-leasing.rs STEINWENDNER D.O.O. Nataša ČOBANIN, Director Čarnojevićeva 49 23000 Zrenjanin +381 23 541-464 steinwendner@sbb.rs STRABAG D.O.O. Dipl. Ing. Dragan PAVELIĆ, Director Antifasisticke Borbe 13A 11070 N. Beograd +381 11 2221 - 700 dubravka.mrkovic@strabag. com SWIETELSKY D.O.O. Djordje ZVERZHANOVSKI, Director Bul.Fransa D´Eperea 88 11000 Beograd +381 11 2647-379 +381 11 2647383 office@swietelsky.rs SCHACHERMAYER D.O.O Autoput za Novi Sad BB 110 80 Zemun +381 11 84 80 378 info@schachermayer.rs www.schachermayer.rs SCHENKER D.O.O. Slavoljub JEVTIĆ, Director Batajnički drum 283d 11080 Beograd +381 11 377 42 20 office@schenker.rs www.schenker.rs SCHILLER PREDSTAVNIŠTVO BEOGRAD Milan KRKOVIĆ, Director Sicevacka 1, 11000 Belgrade, +381 11 3979508 milan.krkovic@schiller.rs MUREXIN D.O.O. Dragan ILIC CEO Radoje Lakić 24 11000 Beograd +381 11 2422133 ziehaus@murexin.com nfo@murexin.rs MORAVCEVIC VOJINOVIC & ZDRAVKOVIC Matija VOJINOVIC Director Slaven MORAČEVIĆ Francuska 27 11000 Beograd +381 11 3202600

International Business Sector in Serbia March 2011

office@schoenherr.rs SCHRACK ENERGIETECHNIK D.O.O. Director Nenad REBIĆ Kumodraška 260 11000 Beograd +381 11 309-2600 office@schrack.co.rs SCHIEDEL DIMNJAČKI SISTEMI Silva DERCA, Director Bul. Arsenija Čarnojevića 96/2 11070 Novi Beograd +381 11 3121-605 dimnjak@schiedel.rs TECHNIK DESIGN DOO Dragan GLOGOVAC, Director Pasterova 2 21000 Novi Sad +381 21 510780 office@technikdesign.rs EVENTIM RS D.O.O. Ivica Stajkovic Director Topličin venac 19-21 11000 Beograd +381 113281 025 ivica.stajkovic@eventim.rs www.eventim.rs TCL TRANS CARGO LOGISTIC Internationale Spedition Dr. Mihajlo VUKIČEVIĆ, Director Jurija Gagarina 26 11070 Novi Beograd +381 11 3021 700 office@tcl.rs www.tcl.rs TRANSPETROL AUSTRIA GMBH PREDSTAVNISTVO BEOGRAD Damir KLASNJA, Director Cara Lazara 13 11000 Beograd +381 11 3033885 damir.klasnja@transpetrol.rs TRANSPORT CONSULT GMBH AUSTRIA PREDSTAVNIŠTVO BEOGRAD Dušan ANTONIĆ, Director Palmotićeva 5, 11000 Beograd +381 1130 35 687 tcabelgrade@sezampro.rs TRENKWALDER KADROVSKE USLUGE D.O.O. Malisa GRUJIC, Director Oml. brigada 86 11070 Novi Beograd +381 11 21 29 063 trenkwalder@sbb.rs Bul. Kralja Petra I 30 21000 Novi Sad +381 21 6772096 trenkwalder@ns.sbb.rs TRUCK & CAR SOLUTIONS D.O.O. Sladjana HRGIC Bul. Kralja Petra I br. 53 21000 Novi Sad +381 21 531 688 office@truckandcarsolutions. com www.TruckAndCarSolutions.com TRUSTSIX D.O.O. Director Gregor TODT Bul. Kralja Aleksandra 86 11000 Beograd +381 11 311-8539 office@trustsix.com

UNIQA OSIGURANJE A.D.O. Franz WEILER, CITO Zoran Visnjic, CEO Dragoljub Zdravkovic, CFO Milutina Milankovića 134 G 11070 N. Beograd +381 11 2024-100 info@uniqa.rs V- MAGNETNOREZONANTNI CENTAR VAMED Vladimir KOVAČEVIĆ, Director Hajduk Veljkova 11 21000 Novi Sad +381 21 424-777 gira@open.telekom.rs www.vmr-centar.com VOEST ALPINE D.O.O. Stefan KASPAR, Director Matthias HARMS, Director Antifasisticke borbe 18/3 11070 N. Beograd +381 11 311-8754 snezana.konsulovski@ voestalpine.com VOEST-ALPINE INTERTRADING Dušan ERDELJAN, Director Bul. oslobodjenja 127/I 21000 Novi Sad +381 21 6614-990 office@nscable.net ESW TENNEK AUSTRIA Boro VASIĆ Mira Popare 19 11000 Beograd +381 11 3559-506 vljuban@sbb.rs VB LEASING. Christoph Leitner, MD Djordja Stanojevica 12, Beograd Office Park 11070 N. Beograd +381 11 20 16 500 office@vbleasing.rs EUROCARGO STROJKOVCE Dragan SIMOVIĆ, Director Strojkovce 16203 Vučje +381 16 795-530 dragan.simovic@eurocargo.rs WELLBURY INFRASTRUKTURBERATUNGS GMBH Sladjana BRAJOVIĆ, Director Dečanska 12/VI 11000 Beograd +381 11 3223329 wellbury@gmail.com LOGWIN ROAD + RAIL SRBIJA D.O.O. Vladimir VARIĆAK, Director Mihajla Pupina 15 11070 N. Beograd +381 11 3016-565 office.roadrail-rs@logwinlogistics.com DIGICARD D.O.O. Prof. Dr. Pavle BOGETIĆ, Director Cara Nikolaja II/59 11000 Beograd +381 11 444-8928 psb@eunet.rs WESTFALIA SURGE D.O.O. Petar PETROVIĆ, Director Lazara Mamuzića 22 11000 Beograd +381 11 3166 383 office@westfalia.co.rs

www.westfalia.co.rs W&P BAUMIT D.O.O. ARANDJELOVAC Roland HOCHHOLDIN-GER, Director Venčački put bb 34300 Arandjelovac +381 34 727 410 r.hochholdinger@wup.baumit. com; www.baumit.com BAUMIT D.O.O. Branko BANJEGLAV, Director Smederevski put 25 k 11113 Kaludjerica +381 11 3475082 office@baumit.rs WIENER STÄDTISCHE OSIGURANJE A.D. BEOGRAD Director Christoph RATH Branko KRSTONOŠIĆ Trešnjinog cveta br.1 11070 Beograd, Srbija +381 11 2209 900 office@wiener.co.rs www.wiener.co.rs WOLF, THEISS & PARTNER D.O.O. BELGRAD Miroslav STOJANOVIĆ, Director Bul. Mihaila Pupina 6 11070 Novi Beograd +381 11 330-2900 beograd@wolftheiss.com WOMA BEOGRAD Aleksandar VELIČKOVIĆ, Director Rableova 18, 11050 Beograd +381 11 3422-204 velicko@eunet.rs YKK AUSTRIA GMBH Kristijan MILANOVIĆ, Director Predstvnistvo u SRbiji Kosančić Ivana 5 21000 Novi Sad +381 21 473 94 13 kristijan_milanovic@ ykk.rs PREDSTAVNISTNO JOHNSON CONTROLS AUSTRIA GMBH Zoran PETROVIC, Director Bul. Mihajla Pupina 10D 11070 N. Beograd +381 11 311 41 43 zoran.petrovic@jci.com IMO D.O.O. Mirko Vincetic Stevana Markovica 8 11080 Beograd(Zemun) +381 11 3162 906 imo@eynet.rs B.M.R.MONTAZE D.O.O. Aleksandar DESPOTOVIĆ, Director Hajduk Veljka 38, 15000 Sabac +381 15 303-202 office@bmr.rs INSERT D.O.O. Saša JELAČA, Director Paunova 41a 11000 Beograd +381 11 3066371 insert@eunet.rs

For Better RESULTS Non-customs barriers are substantially hampering the trade exchange between the two countries

e talked with the Ambassador of Bosnia and Herzegovina to Serbia, H.E. Boriša Arnaut about economic cooperation between Serbia and BIH, business results achieved by BIH companies in Serbia in 2010 and the investment climate in Serbia in respect of BIH companies and other foreign businesses.

What outlook do companies from your country have in terms of investments in 2011? - I think that if Serbia creates a better business environment, more foreign capital will come into the co u n t r y, i n c l u d i n g that from Bosnia and Herzegovina. I think that developing the regional economy and cooperation is in both countries’ best interests. In that context, I would like to underline that, in April this year, Bosnia and Herzegovina will be the host of the Second Investment Conference ‘Sarajevo Business Forum 2011’ that will have a regional quality this year on the basis that regional projects will be presented as one.

►

Generally speaking, what is your view of the results achieved by companies from your country in Serbia in 2010? - I have to say that the Republic of Serbia occupies a very high place on the list of Bosnia and Herzegovina’s foreign trade partners, but I also have to underline that BIH is still recording a deficit in trading with Serbia. In regards to assessing how well Bosnian companies did in Serbia in 2010, we are not too happy with their results. We think that the results could have been much better if certain obstacles, which are more of a political than technical ► Do you expect the investnature, were removed. I am referring to non-customs barment climate in Serbia to Investors riers that are substantially improve in 2011? are still - Each hampering the trade exchange investor, whether dofacing many mestic or foreign, wants the between the two countries. obstacles business environment to pro► Could you tell us what you vide stability, the predictability of risk and to stimulate investthink of the forecast of three-billioning and the creation of added values. I euros worth of FDIs being made in think that Serbia has done a lot on adSerbia in 2011? vancing its investment climate by al- I don’t think that this forecast is reallocating substantial funds for the conistic. Let me remind you that a similar struction of infrastructure, and having forecast was made at the beginning of tax and financial incentives for inveslast year and that it turned out that intors. However, investors are still facvestments in Serbia that year amounting many obstacles with corruption ed to only a billion euros. According being one of the biggest. I think that to my estimates, the FDIs made in if bureaucracy and corruption were Serbia by the end of 2011 will probato be reduced and new laws enacted, bly amount to 1.5 billion euros at the Serbia would have a really favourable most, not counting the money generatFDI environment. ■ ed from selling Telekom Serbia. ►

Bosnia and Herzegovina

International Business Sector in Serbia March 2011

H.E. Boriša Arnaut Ambassador of Bosnia and Herzegovina to Serbia

A Really Good FUTURE

Belarus

We are interested in implementing concrete projects, primarily in industry, which, in my opinion, is a branch that has the biggest potential

he foreign trade exchange between our two countries has been growing steadily over the past four years, says Sergey Chichuk, Charge d’Affaires of the Belarusian Embassy in Belgrade.

eign countries are gradually overcoming the crisis, and macro-economic indicators are reverting to the ones from the pre-crisis period. In 2008, the total FDIs made in Serbia stood at $3 billion. In 2011, there is a plan to sell Telekom Serbia and to make further investments in Zastava and Petroleum Industry of Serbia. This will take a big portion of the aforementioned $3 billion.

Generally speaking, what is your view of the results achieved by ► What outlook do companies from your country companies from your country in Serbia in 2010? have in terms of investments in 2011? - In 2010, economic relations be- Belarus, just like Serbia, is primarily on the retween Belarus and Serbia were ceiving instead of the giving end when it comes good. We managed to achieve to investments. In Belarus, the conditions for forrecord numbers in bilateral trade. eign investors have improved and the FDI influx has Following the signing of the Free been growing year-on-year. In 2008, it amounted to Trade Agreement, Serbian and $2.3 billion, in 2009, $4.8 billion and in 2010, $5 bilBelarusian companies lion, which is also the level forecast for have demonstrated more eagerness In 2010 a project 2011. We expect the FDI influx to be in the Sergey for mutual cooperation. The number of $6.5 billion. We cannot say with Chichuk of foreign trade participants on both was developed region certainty that Belarusian investments in in Serbia which Serbia will match those of countries that Charge sides grew. The production cooperation between our two countries has a entails producing are economically stronger than us. At the d’Affaires of really good future. In 2010, a project same time, we are interested in implethe Belarusian was developed in Serbia which en- buses that use menting concrete projects, primarily in industry, which, in my opinion, is a branch natural gas Embassy in tails producing buses that use natural gas. The second important project, althat has the biggest potential. Agriculture Belgrade so launched in 2010 in Serbia, was for the produccould also be interesting when it comes to bilateral tion of Belarusian tractors. I think that these two cooperation. In December 2010, the Belarus-based projects are good examples for companies wishing company Ost Import and the Serbian Ministry of to further develop production cooperation. Agriculture, Water Supply and Forestry devised a programme stipulating joint investment activities in ► Could you tell us what you think of the forecast agriculture from 2011 to 2016. of three-billion-euros worth of FDIs being made ► Do you expect the investment climate in Serbia in Serbia in 2011? - I think that this is quite manageable. Most forto improve in 2011, and if so, in what segments? - From the standpoint of enacting laws that are Company Register conducive to investments, I think that the investment legislation is practically formed. The laws enBELARUS AGROPANON- Terazije 27, 11000 34000 Kragujevac, www.dinara.rs KA D.O.O. Tel: + 381 34 335830, TRIGON TIM D.O.O. Belgrade acted in Serbia are in line with international norms Director Dragoljub vul.trans@nadlanu.com Tel: +381 11 2025184, Director Mile Šupica, and the government has been constantly improving Svonja, Gandijeva 148a, lok.61, www.vulovictransport.com bitalex@tut.by them. However, in practice, investors are not fully Filipa Višnjića 10, YUBEL D.O.O. 11000 Belgrade, DINARA A.D. 21000 Novi Sad, Tel: +381 11 3185646, Contac Person: Dušan Director Branislav complying with the norms of the investment legisTel: +381 21 524844; Zorić, trigonco@eunet.rs Antonijević, lation, but rather of other legislation – the one that offi ce@agropanonka.com Save Markovića 3, Bul.Oslobođenja 11, VULOVIĆ TRANSPORT regulates the economy, agriculture, environmenwww.agropanonka.com 11000 Belgrade, 21000 Novi Sad, D.O.O. BELLNTER GROUP D.O.O. Tel: +381 11 2464462, Director Mališa Galjak, Tel: + 381 21 444929, tal protection and similar – and this is where more Director Aleksandar Bitus office@dinara.rs yubel@eunet.rs Lepenički Bul. 1, work needs to be done. ■ ►

International Business Sector in Serbia March 2011

Company Register AGRICON CO. NINKOV Aleksandar, Manager Gagarinova 22 – 21 000 Novi Sad Tel. 381 21 443-762 agricon@agriconco.com aninkov@agriconco.com www.agriconco.com AGRO-MIL STANKOVIC Dragan, Beheerder 37214 Pojate Tel. 381 37 805-154 E-mail -info@agro-mil.co.rs komercijala@agro-mil.co.rs www.agro-mil.co.rs ALFASPED TESIC Dusan, Directeur Bratstva i jedinstva 32 – 24420 Kanjiza Tel. 381 24 873 135 E-mail l office@alfasped.com www.alfasped.com APATINSKA PIVARA APATIN D.O.O Predesdnik UO, SETKA Ilija Trg Oslobodjenja 5 – 25260 Apatin – Vojvodina tel. +381 25 783 - 111 kontakt: svetlana.vukelic@ starbev.com www.jelenpivo.com ogranak Apatinske pivare Apatin D.O.O. u Beogradu Milutina Milankovica 11a, I spart, GTC Square 11070 Beograd te. +381 11 30 72 400 e-mail: sanja.ivanis@starbev. com www.jelenepivo.com ARCHPLAN D.O.O HELLEBUYCK Jan, Consultant Architect Bulevar Nikole Tesle 20/13 11080 Zemun – Serbie 381 11 260-3882 jan.hellebuyck@ARCHPLAN.rs AREX MARZIPAN D.O.O. Nebojsa MISIC, Directeur général Njegoseva 77A, Beograd Tel. 381 11 344-9591 E-mail - office@arex.rs www.arex.rs ATLAS COPCO A.D. ILIBASIC Predrag, Deputy General Manager III Bulevar 23 – 11070 Novi Beograd Tel. 381 11 311-66-19 E-mail-Predrag.ilibasic@ rs.atlascopco.com www.atlascopco.com AXIS DESIGN MILANOVIC Misa, General Manager Internacionalnih brigada 54 – 11000 Beograd - Serbie

381 11 244 1200 office@axis.rs www.axis.rs BAD & EMS RAMOVIC Ibrahim, Vertegenwoordiger 29. novembar 30 36320 Tutin Tel. 381 20 383-944 BALKANDIA BERIC Branislav, Directeur Ul. 29 novembra 1A – 11460 Barajevo (Lipovica Tel. 381 11 83.25.415 E-mail info@balkandia.com bane@balkandia.com www.marcoflex.com BALGREEN D.O.O. PAVLOVIC Miodrag, Manager PAVLOVIC Anita, Director Nehruova 210 – 11070 Beograd Tel. 381 637202644 E-mail - info@balgreen.com www.balgreen.com BERGHOFF D.O.O. NIJEMCEVIC Radivoje, General Manager Neznanog junaka 14 – 11040 Beograd Tel. 381 11 36-70-524 E-mail -rnijemcevic@ berghoff-scg.com www.berghoffworldwide. com BOMORAN D.O.O. MILADINOVIC Bojan, General Manager Carli Caplina 39 (Hala Pionir) 11000 Beograd Tel. –381 11 556-439 Bomoran1@gmail.com www.bomoran.com BLOCKX D.O.O EXPORTIMPORT BENKOVA Miluska, General Manager Ciglanska bb – 21470 Bački Petrovac 381 21 781-507, E-mail blockx@stcable.net CALYPSO RM D.O.O. KLISURA Predrag MIJACIKA Marin, propriétaires Milovana Marinkovica 31 – 11000 Beograd Tel. 381 11 397-6122 E-mail calypsom@eunet.rs DECEUNINCK D.O.O. Kružni put bb, 11309 Beograd, Serbia +381 11 344 32 17 dragan.stevanovic@deceuninck.com www.deceuninck.com DE VALK D.O.O. + EUROTEP VALCKE Johan, General Manager Prvomajska 45 – 26000

Pancevo 381 13 304-977 E-mail office@eurotep.rs ELECTRABEL D.O.O. VERMAUT Mahendra, General Manager Kralja Aleksandra 86-90 – 11000 Beograd 381 11 30.20.102 Mahendra.vermaut@electrabel.com natasa.nedjeljkovic@electrabel.com www.electrabel.be GUIDANCE A.D. BAJIC Nebojsa, Directeur Kralja Milana 10 – 11000 Beograd Tel. 381 11 2688-289 E-mail-nbajic@guidance.rs www.guidance.rs HELLEBUYCK ARCHITECTS HELLEBUYCK Jan, Consultant Architect Nikole Tesle 20/13 – 11080 Zemun 381 11 260-3882 jan.hellebuyck@casinobeograd.com jan.hellebuyck@gcb.rs INOSTONE D.O.O. GRUJIC Grujica et Dejan, Vojvode Bogdana 38 11120 Beograd Tel. 381 11 2424-436 E-mail -inosyub@eunet.rs INPHARM CO. D.O.O. Viljem Jovanovic, General Director Cara Dusana 266, Zemun Tel. 381 11 307-3900 E-mail office@inpharm.rs www.inpharm.rs IZOLACIJA HOLDING A.D. KRASOVEC Branko, General Director DAMJANOVIC Miroslav, Director Miška Jovanovića 9 – 11000 Beograd Tel. 381 11 244-78-79 E-mail -biljana.simatovic@ izolacija.rs www.izolacija.rs KBC BANKA A.D. - BEOGRAD Avram MILENKOVIC, CEO Chief Financial Risk Officer Omladinskih brigada 90v, 11070 Beograd +381 (0) 11 30 50 300 E-mail office@kbcbanka.rs www.kbcbanka.rs KBC SECURITIES TRIPOVIC Ana, Chairman of the Board Takovska 23-25 – 11000 Beograd Tel. 381 11 333 05 00 E-mail office@kbcsecurites.rs ana.tripovic@kbcsecurities.rs

www.kbcsecurities.rs KENZAI GROUP D.O.O. Auto – put za Novi Sad 74 11080 Zemun – Beograd Tel: 011/377-42-53 Email: info@kenzaigroup. com www.contractworld.rs www.carpetland.rs KORUS CONSULTING AGENCY KORIC Goran, General Manager Mestroviceva 38 – 11010 Beograd Tel. 381 11 397-91-09 E-mail gkoric@eunet.rs MASSIVE LIGHTING D.O.O. GUGOSKI Sasa, DirecteurGeneraal Autoput 22 – 11080 Zemun Tel. 381 11 31-49-014 E-mailoffice@massiveserbia.com www.massive.be METECH D.O.O. KNABE Walter, General Director Djura Salaja 17 – 11300 Smederevo Tel. 381 26 644-800 office@metech-srbija.com www.metech-srbija.com www.metes.be MEGA D.O.O. LALIC Radoje, Executive Director LOJANICA Nikola, Director Bulevar Vojvode Misica17/I 381 11 3691058 E-mail - office@megaline.rs www.megalines.rs MINEL-SCHREDER D.O.O. VUCKOVIC Bratislav, General Manager Tosin bunar 51 – 11080 Zemun Tel. 381 11 2614-477 E-mail - office@minelschreder.rs www.minel-schreder.rs MONDI SERBIA D.O.O. KRUNIC Goran, Director Vrdila bb , 36000 Kraljevo 381 36 823-020 mondiserbia@eunet.rs goran.krunic@mondiserbia.rs www.mondigoods.be www.mondiserbia.rs PLANTA SPONTANEA D.O.O. Raymond-Paul DIGNEFFE, Directeur Kralja Petra Prvog. bb – 19220 Donji Milanovac Tel. 381 30 590-247 E-mail plantaspont@open. telekom.rs POLYDEC D.O.O. DJORDJEVIC Marina, Manager Pere Todorevica 15 – 11030 Beograd

Pozeska 67a – 11030 Beograd Tel. 381 11 305.94.23 E-mail -office@polydec.rs www.polydec.rs PROFEX D D.D.O. STEVANOVIC Dragan, Manager Koste Jovanovica 35 - 11000 Beograd 381 11 3910-907 E-mail profexd@eunet.rs PURATOS D.O.O. DJORDJEVIC Orfej, General Manager Autoput za Zagreb 41 – 11070 Novi Beograd Tel. 381 11 3171-250 E-mail -office@puratos.rs odjordjevic@puratos.rs www.puratos.rs REYNAERS ALUMINIUM SRETENOVIC Sasa, General Manager PARMAC Aleksandra, Sales Enigneer Milutina Milankovica 27 – 11070 Novi Beograd Tel. 381 11 313 2177 Sasa.sretenovic@reynaers.com Aleksandra.parmac@ reynaers.com www.reynaers.com ROBELCO D.O.O. STEFANOVIC StéphaneThoms, Consultant Nusiceva 20/15 – 11000 Beograd E-mail - stephane@stefanovic.be SUPER CANDY D.O.O. RISTIC Sandra, Directeur Bul. Zorana Djindjica 75 – 11070 Novi Beograd La Chocolate 381 11 21-20-554 E-mail - sandra.ristic@ siol.net super.candy@sezampro.rs www.lachocolate.rs STYLOS D.O.O. BLAZIC Bosko, General Manager Futoski put 67– 21000 Novi Sad Tel. 381 21 489-16-00 E-mail info@stylos.rs www.stylos.rs TARA INTERNATIONAL CONSULTING D.D.O Hugo A.M. van Veghel, Director Narodnog Fronta 73A/5152, 21000 Novi Sad Tel. 381 60 525 00 20 E-mail - h.vanveghel@tarainternational-consulting.eu www.tara-internationalconsulting.eu TAVROS D.O.O. CANAK Bojan, General

Manager Jurija Gagarina 81 – 11070 Novi Beograd Milutina Milankovica 76 – 11070 Novi Beograd Tel. 381 11 318.06.40 tavros@eunet.rs www.tavros.com TELDICO D.O.O. MILOSAVLJEVIC Dragoslav, Managing Director Prvomajska 8/I – 11080 Zemun-Beograd Tel. 381 11 21-92-916 E-mail -teldico@verat.net TERMOVENT KOMERC PEROVIC Dusan, Propriétaire, Directeur général MLADENOVIC Jelena, secrétaire Suboticka 23 – 11000 Beograd Tel. 381 11 3087 966 E-mail -info@termoventkomerc.com dusan@termovent-komerc. com www.termovent-komerc.com ULTRAPOLYMERS D.O.O. TRIPKOVIC Predrag, General Manager POLEKSIC Maja, Assistant Bul. Arsenija Carnojevica 66/3 – 11070 Novi Beograd Tel. 381 11 21-22-035 E-mail-nenad.oreskovic@ ultrapolymers.co.rs maja.poleksic@ultrapolymers.co.rs www.ultrapolymers.com URADI SAM D.O.O. JOVANOVIC Ivan, Director Omladinskih Brigada 19 – 11070 Novi Beograd Tel. 381 11 216-65-33 info@uradi-sam.rs www.uradi-sam.rs VIZZION EUROPE SA JOVICIC Rasko, Coördinator Diplomatska kolonija 22 – 11000 Beograd Tel. 381 11 3676.502 E-mail-Rasko.jovicic@ www.vizzion-europe.com YUBE D.O.O. STOJANOVIC Jadranka, Directeur Général Brace Micica 66 – 31210 Pozega Tel. 381 31 823-043 j.stojanovic@dirafrost.be www.dirafrost.be ZELENA Nebojsa MISIC et Tamara DRECUN Tel. 381 65 3558888 Nebojsa Misic 381 65 8884200 Tamara Drecun tamara.drecun@gmail.com

International Business Sector in Serbia March 2011

Create a POSITIVE IMAGE

Belgium

Serbia is one of the remaining emerging markets offering a lot of opportunities for different production oriented investors

Ann-Véronique Mortier Investment and Trade Commissioner at the Embassy of Belgium

ket, the economic situation is stabilising. Serbia is n n - Vé ro n i q u e M o r t i e r, one of the remaining emerging markets offering a Investment and Trade lot of opportunities for different production orientCommissioner at the Embassy ed investors. Besides, the idea of outsourcing to of Belgium points out that along Serbia is attractive. with their Serbian partners they are ► What outlook do companies from your country monitoring the economic reforms of Serbia and the steps of the marhave in terms of investments in 2011? ket liberalisation in different indus- We have noticed a growing interest in opportutrial sectors. They recognise the signities in the green energy sector, in agro business nificance of joint actions in the proand environmental projects. Belgian companies motion of Serbia in Belgium in order have expressed their interest in the Serbian marto attract more investors and believe ket in terms of investments in different industrial that creating a positive image about sectors. I would like to emphasise the importance Serbia and its advantages as an inof joint actions in promoting Serbia in Belgium. vestment destination is This would surely attract more newcertainly the first step in achieving this comers from Belgium. We coopThe number growth. By way of the mutual efforts of erate with different private initiaof Belgian the Embassy and their local partners tives which have already established they have been able to successfully in- companies seeking some direct links with Belgian busicrease the attention of Belgian busi- information about ness associations and companies. nesses towards the advantages of the This example of good practice stimSerbia nearly Serbian market. Ann-Véronique is optiulates the private initiative in Serbia mistic about production related investdoubled in 2010 and creates a positive environment ments in Serbia and especially about for new investors. the idea of outsourcing production to Serbia. ► Do you expect the investment climate in Serbia ► Generally speaking, what is your view of the reto improve in 2011, and if so, in what segments? - With our Serbian partners we are monitoring sults achieved by companies from your country the economic reforms and the steps of the marin Serbia in 2010? ket liberalisation in different industrial sectors. - Serbia as a market surely is a great opportunity Promoting an increase of competitiveness of the for Belgian companies managing to use the best out Serbian economy stimulates investors interestof its advantages. The number of Belgian compaed in developing business in Serbia. I am optinies seeking information nearly doubled in 2010 and mistic about production related investments in we believe that this trend will continue in the future. Serbia and especially in the idea of outsourcing Creating a positive image about Serbia and its adthe production to Serbia. Such trends are expectvantages is always the first step and thanks to the ed to continue in the future. From our side I also efforts of our local partners and ourselves, we manexpect the trend of growing interest for Belgium aged to raise the attention of the Belgian businessas investment destination from Serbian compamen towards the advantages of the Serbian market. nies. Thanks to the EU integration process go► Could you tell us what you think of the forecast ing on in Serbia, business circles are looking at Brussels not only as the headquarters of the EU of three-billion-euros worth of FDIs being made but also as an interesting business development in Serbia in 2011? location. ■ - According to the business trends in the EU marInternational Business Sector in Serbia March 2011

Company Register

Passion for excellence

Deceuninck is a leading designer and manufacturer of high quality systems for windows & doors, interior, roofline and cladding, and outdoor living (terrace/fencing). Core technologies include PVC extrusion and Deceuninck’s revolutionary Twinson material. In the design and manufacturing of its systems and solutions, Deceuninck gives priority to innovation in materials, products and applications. These innovations include the patented UV-resistant Decoroc coating system and Twinson that merges the benefits of wood and PVC into a single base material. Deceuninck products combine this groundbreaking technology with the absolute best in timeless design, including an accent on natural colours. Deceuninck employs a cradle-to-cradle philosophy in its design and manufacturing. Its products provide years of quality service, after which they can be fully recycled. The Deceuninck group is active in more than 75 countries across Europe, North America and Asia, has 35 production and sales subsidiaries, and is supported by some 2,800 employees worldwide.

DECEUNINCK d.o.o. Kružni put bb, 11309 Beograd, Serbia tel: +381 11 344 32 17 fax: +381 11 244 23 43 dragan.stevanovic@deceuninck.com www.deceuninck.com • www.inoutic.com • www.twinson.net

PEX SERVICE Zahari Kalaydzhiev, Director Ugrinovacki put 116, 11080 Belgrade +381 11 3774531; offi ce@apexservice.eu; www.apexservice.eu BRICO SPEC D.O.O Marin Todorov, Director Džordža Stanojevića 12, 11070 N. Belgrade, +381 11 2176292; offi ce@mr-bricolage.rs; www.mr-bricolage.rs MULTY GROUP Pavel Petkov, Director Slobodan Lale Berberskog 96, 11000 Belgrade, +381 11 3474484; pavel@moultygroup.rs; www.moultygroup.rs HANDYTEL D.O.O. Yulian Rajchel Rangelov, Director Mihaila Bulgakova 32B, 11000 Belgrade, +381 11 3420556; offi cebeograd@handybg. com www.handy.rs NOVA SRBIJANKA Anton Valiov, Director Vladike Nikolaja 58, 14000 Valjevo, +381 14 222048; offi ce@serbianka.com; www.serbianka.com PRISTA OIL Mihail IlinovIlijev, Director Goce Delčev 34B, 11000 Belgrade +381 11 3196685; offi ce@prista-oil.co.rs; www.prista-oil.co.rs RUDNIK KOVIN A.D. Asen Goranov, Director Cara Lazara 85, 26200 Kovin +381 13 741173; rudmik@panet.co.rs TEMPO GAS D.O.O. Diliana Ivanova, Director Sime Lozanića, 11000 Belgrade +381 11 2667441; offi ce@tempogasdoo.co.rs www.tempogasdoo.co.rs TRADE EXPRESS D.O.O. Zorka Kirilova, Director Mira Popare 30, 11030 Belgrade +381 11 3541010; tradeexpress@nadlanu. com VULKAN A.D. Kiril Kirilov, Director Mramorski put bb, 18000 Niš

+381 18 262257; info@vulkan.rs www.vulkan.rs YUCOM INTERNATIONAL Evgeni Vasilev, Director Trg oktobarske revolucije 7, 24000 Subotica, +381 24 553212; evgeni.vasilev@yucom.rs; www.yucom.rs SUMMIT TRADING D.O.O. Todor Evtimov, Director Koste Stamenkovića 11 lokal 5 18000 Niš, +381 18 514104; offi ce@elite.rs www.elite.rs MI GAS INŽINJERING D.O.O. Nikolay Bayrev, contact Krajiška 71a, 11080 Zemun +381 11 3739161; migas@sbb.co.rs; www.mi-gas.com OFFICE 1 SUPER STORE Goran Nedeljković, Director Milosev kladenac 14b, 11126 Belgrade +381 11 3460600; andjelka.zivkovic@offi ce1.rs www.offi ce1.rs TOPLIVO D.O.O. Kaloyan Slavkov Lubchov, Director Antifašistzičke borbe 15/1, 11070 New Belgrade, +381 11 3118045; toplivo.serbia@toplivo.net www.toplivo-bg.com INTERTRUST BELGRADE Radomir Jari, contact Gandijeva 101a, lokal 4, 11000 Belgrade, +381 11 2288731; intertrust_belgrade@ nadlanu.com K&K ELECTRONIC Nikolai Kitov, Director Nehruova 68B, 11070 New Belgrade +381 11 2091900; nikolai.kitov@rskkelectronics.co www.rskkelectronics.co SRPSKA FABRIKA STAKLA A.D. Aleksandar Đukić, Director Staklarska 1-3, 35250 Paraćin +381 35 572810; gendir@serbian-glass.com www.serbian-glass.com

International Business Sector in Serbia March 2011

JUGO KAOLIN D.O.O. Borica Jovanović, coordinator Generala Gambete 44, 19000 Zaječar +381 19 421530; jugokaolinza@nadlanu. com www.yugokaolin.com CHEMICAL INDUSTRY NEVENA A.D. Desislava Dimitrova, General Manager Đorđa Stamenkovića bb, 16000 Leskovac, +381 16 252364; hinevena@gmail.com; www.nevena.rs A.D. FOPA Georgi Georgijev, Genral Manager Industrijska zona, Suva Morava, 17510 Vladičin Han; +381 17 473001; fopa@ptt.rs www.fopa.rs INTERLEMIND A.D. Nađa Petkova, Director Sime Pogačarevića 5, 16000 Leskovac +381 16 245104; info@interlemind.com www.interlemind.com ZASTAVA KOVAČNICA A.D. Đorđe Pecelj, Director Trg Topolivaca 4, 34000 Kragujevac +381 34 323545; komercijala@nadlanu.com MIN FAM A.D. Ivica Grozdanović, Director Šumadijska 1, 18000 Niš, +381 18 4241954; minfam@eunet.rs MINMODEL A.D. Dragan Ranđelović, Director 12. februar 82, 18000 Niš, +381 18 580718; minmodel@nadlanu.com LIVMIN A.D. Predrag Jovanović, Director 12.februar 82, 18000 Niš, +381 18 580650; livmin@nadlanu.com MINOM A.D. Nikolaj Jančev, Director 12. februar 82, 18000 Niš +381 18 255591; livom@bankerinter.com MININŽENJERNIG A.D. Zorica Marković, Director Šumadijska 1, 18000 Niš; +381 18 4262053; zoricamin@gmail.com

Difﬁcult Time for BUSINESS

Bulgaria

In the ﬁrst few weeks of this year it became clear that the price of Telekom Srbija will be at least half a billion euros less

H.E. Georgi Dimitrov Ambassador of the Republic of Bulgaria to Serbia

compliance with the provisions of the sales conast year was generally a diftracts. Generally 2010 was a difficult year for our ficult year for Bulgarian ininvestors. vestors in Serbia according to H.E. Georgi Dimitrov, the ► Could you tell us what you think of the forecast Ambassador of the Republic of Bulgaria to Serbia. He indicates of three-billion-euros worth of FDIs being made that companies from Bulgaria were in Serbia in 2011? faced with the same types of prob- It will be very difficult for the Serbian government lems as Serbian firms and results to achieve such goals. Approximately two billion eufrom last year were mixed. Some ros were expected to come from the privatisations Bulgarian firms were able to sucof Telekom Srbija and JAT. In the first few weeks of cessfully defend their good marthis year it became clear that the price of Telekom ket positions, whereas some had will be at least half a billion euro less. The tax polito work to survive and avoid being closed down. cy of the government concerning the internal trade H.E. Georgi Dimitrov also draws attention to the of fuel and cigarettes is also not a good message fact that in 2010 a certain number of contracts of for foreign direct investments. Bulgarian investors were annulled by the Agency ► What outlook do companies from your country for Privatization, for non-compliance with the provisions of sales contracts. This situation have in terms of investments in 2011? has reflected on Bulgarian investors and - In 2010 some of the contracts of as a result, for the most part, they are Generally Bulgarian investors were annulled by waiting for improved conditions. On a the Agency for Privatization. Our inves2010 was tors felt that in the time of crisis the positive note as part of Serbia’s move toward European integration, laws are exa difficult Agency should be more flexible and priorpected to be amended and created which economic commonsense, especially year for our itise will result in an improved business cliwhen the enterprise is already operating, investors is producing and is paying salaries to its mate thereby increasing foreign direct investments. workers. This situation has reflected on our investors and they are mostly waiting ► Generally speaking, what is your view of the refor improved conditions. sults achieved by companies from your country ► Do you expect the investment climate in Serbia in Serbia in 2010? - Last year was very difficult for business across the to improve in 2011, and if so, in what segments? whole area of the Balkans, respectively for Serbia - As part of the process of proceeding with its too. Working in these conditions Bulgarian compaEuropean integration in 2011, Serbia is expectnies met with the same problems as any ordinary ed to amend its laws in the direction of creating Serbian enterprise. Our companies achieved differa better business climate in accordance with the ent results. Some of them succeeded in defending interim agreement with the European Union and their good market positions, some of them worked its obligations to the International Monetary Fund. to survive and to avoid being closed down and some There should be real results in the implementaprivatization contracts of Bulgarian investors were tion of new laws in order to increase foreign direct annulled by the Agency for Privatization for noninvestments. ■ International Business Sector in Serbia March 2011

Room for EXPANSION

Brasil

The end of the works on the highway - the corridor X - and works on the modernisation of the railway will certainly attract foreign investors to Serbia

lthough there are currently no Brazilian companies directly present on the Serbian market, H.E. Alexandre Addor, Ambassador of Brazil to Serbia, believes that Serbia, due to its excellent communication network and its trade agreements, could be a good investment opportunity for Brazilian companies.

tion of the modernisation of the administrative structure and I am sure that the questionnaire from the European Union will accelerate this issue. The end of the works on the highway - the corridor X - and works on the modernisation of the railway will certainly attract foreign investors to Serbia.

Generally speaking, what is your view of the results achieved by companies from your country ► What outlook do companies from in Serbia in 2010? - Bilateral trade is improving, particularly Brazilian your country have in terms of inexports to Serbia, due to the better overall situvestments in 2011? ation of the Serbian economy, and should reach - Brazil is the eighth largest econoabout US$120 million for 2010 - but there is still my in the word, and has become an a lot of room for expansion, as these flows are a important investor abroad. As Brazil wants to convery small fraction (1/3,000) of the total Brazilian tinue with successful export trends, our companies foreign trade, nowadays above 380 need to have a wider and deeper inbillion dollars a year. Currently there ternational presence. We have startMany Serbian are no Brazilian companies directly expanding our presence in the coffee producers ed present on the Serbian market since last two decades in the neighbourhave excellent ing countries of South America, and INBEV sold its brewery ‘Apatinska Pivara’ two years ago. However, many links with Brazilian then began expanding to the USA and Serbian coffee producers have exChina. Today our companies are inproducers cellent links with Brazilian producvesting in many African countries ers and some can be considered as and Eastern Europe seems to be the their representative offices such as ‘Rembracco’. next step for their further presence. Serbia, due to This happens with other local enterprises, such its excellent communication network and its trade as the company ‘AFC d.o.o’ representing the bigagreements, could be a good bet for Brazilian comgest Brazilian pulp and juice producer ‘Cutrale’, panies which want to expand and consolidate their or ‘Carvel’ working as representative office of both presence in Europe. ‘Portobello’ - ceramic and granite tiles produc► Do you expect the investment climate in Serbia er - and ‘Grendene’, one of the most important Brazilian footwear producers. to improve in 2011, and if so, in what segments? - We are expecting that the investment climate will ► Could you tell us what you think of the forecast improve in Serbia in the fields of agriculture - mainly in the sector of agro-industry - and certainly also of three-billion-euros worth of FDIs being made in construction projects, sectors in which Brazilian in Serbia in 2011? companies are very strong and have a large invest- Having in mind that the most important economent capacity. As the biggest meat and meat prodmies of the world are expecting better economic ucts exporters, Brazilian companies will certainresults in 2011 and regarding the present approxly analyse the possibility of investing in Serbia as imation of Serbia to the European Union, the foresoon as the custom barriers are abolished - which, cast of three billion euros of FDI seems realistic. we expect, will happen in the course of 2011. ■ But it is very important that we see the continua►

International Business Sector in Serbia March 2011

H.E. Alexandre Addor Ambassador of Brazil to Serbia

Mostly Positive RESULTS

Canada

In order to attract more investments into Serbia, speciﬁc legislation outlining guarantees and safeguards for foreign investors has to be fully implemented

ccording to the Ambassador of Canada to Serbia, H.E. John Morrison, Canadian companies in Serbia have had a mostly positive 2010 and there a number of new investments being considered in the year ahead.

Could you tell us what you think of the forecast of three-billion-euros worth of FDIs being made in Serbia in 2011? - This forecast is realistic – provided that the ongoing tender for the sale of Telekom Srbija succeeds and that eventual privatisation is initiated on all or a good portion of shares of state owned companies such as JAT Airways, Nikola Tesla airport, EPS utility, and Galenika Pharmaceutical. However, the realisation of such investments will depend very much on overall economic and political stability, further improvement of enabling legislation and full implementation of the much-needed ‘regulatory guillotine’.

►

Generally speaking, what is your view of the results achieved by companies from your country in Serbia in 2010? - Results achieved by Canadian companies in the Serbian market in ► What outlook do companies from your country 2010 are mostly positive. Our companies are active in agri-foods, enhave in terms of investments in 2011? ergy and mining, infrastructure, - Canadian companies are currently considering H.E. John and in the services sector. I would like to mention investments in the agri-foods, power generation, a couple of examples to illustrate this succonstruction and civil engineering. However, the Morrison just cess. In June 2010 Canadian engineering comparealisation of these investments will depend very ny SNC Lavalin was awarded the much on improvements to the business Ambassador of Canadian contract for reconstruction and reenvironment. Canada habilitation of the RTB-Bor copcompanies are ► Do you expect the investment climate to Serbia per mining complex. The Canadian active in agriexport financing agency EDC will in Serbia to improve in 2011, and if so, provide 135 million euros to fiin what segments? foods, energy nance this project. This is the larg- It is hard for me to predict whether the and mining, est value commercial contract evinvestment climate will be improved in er signed between a Canadian and infrastructure, and Serbia in 2011. It depends as much on Serbian company. In May 2010, six the services sector external as well as internal factors. Canadian companies participated In order to attract more investments in Serbia’s largest agricultural trade show in Novi into Serbia, specific legislation outlining guarantees Sad. Our companies received numerous requests and safeguards for foreign investors has to be fulfor offers for products and services valued at aply implemented. What foreign investors are looking proximately C$20 million. for in an investment destination is a stable and predictable investment environment characterised by efficient and transparent procedures for registration and protection of their property rights, obtaining construction permits, efficient and regulated foreclosRENEWABLE ENERGY VENTURES D.O.O. ing procedures and clear and effective dispute settlement. To summarise, while the global economic environment will improve – bringing with it greater interest in investment abroad – and creating potential 7JA:K6G DHAD7D9?:C?6 &(&! &&%%% 7:A<G69:! H:G7>6 markets for Serbian exports, it will be critical for the E=DC:/ (-& % &&#(.,-#)*(0 ;6M/ (-& % &&#(%.-#*-& Serbian government to create the right conditions for d[ÄXZ5gZhZgkd^gXVe^iVaXdge#Xdb lll#gZhZgkd^gXVe^iVaXdge#Xdb investors to realise these opportunities. ■ ►

International Business Sector in Serbia March 2011

Successful COOPERATION

Croatia

Not only have the Croatian companies in Serbia survived, but they have remained very active and even increased in number

ccording to Svetlana Božinović, the Economic Advisor at the Croatian Embassy to Serbia, most Croatian companies are eager to see the investment and overall business environment improve in the latter part of the year. Her view is that there is still a lot to do in terms of improving the investment environment and she is aware that it will not be beneficial if the economy takes a back seat due to the fact that this year is a pre-election year in Serbia. She comments that Serbia needs to continue facilitating investments, advance the market competition, reduce the level of bureaucracy, remove obstacles, be consistent in implementing laws that are conducive to investing and work on eliminating corruption in order to achieve stable and sustainable economic and social development in the country.

even more cautious and selective. Countries will fight for every dollar and euro of foreign investments, and large investors will become more fastidious and demanding as a result. Some will not leave the boundaries of their domicile markets, just as they have been doing in the last three years since the financial crisis emerged.

What outlook do companies from your country have in terms of investments in 2011? - Most of the Croatian companies are eagerly awaiting the improvement of the investment climate and general business environment in the latter half of this year. In ► Generally speaking, what is your view of the rethe meantime, they have been cutting back on their costs, and finding ways to increase sults achieved by companies from Companies their production and exports so that your country in Serbia in 2010? - Last year was very challenging and managed to stay they will be ready when the economy starts growing again, both at home difficult for global business. Most afloat which, and abroad. of the companies fought to survive, which wasn’t easy at all. Not only have in the given the Croatian companies in Serbia suryou expect the investment clicircumstances, was ► Do vived, but they have remained very acmate in Serbia to improve in 2011, tive and even increased in number. a good result and a and if so, in what segments? Experiences differ from company to good foundation for - For the abovementioned reasons company and the business they do, and the fact that regional econothis year but certainly nobody had it easy and I mies are still undergoing transition, am sure that they want to forget last we, including Serbia, still have a lot year as soon as possible. Still, companies manto do when it comes to improving the investment aged to stay afloat which, in the given circumstancenvironment. Although this year is an election and es, was a good result and a good foundation for this pre-election year in Croatia and Serbia respectiveyear and the years to come. ly, it will not be good if the economy takes the back seat - we will pay a very high price if that happens. ► Could you tell us what you think of the forecast Hence, we need to muster strength and continue facilitating investments, advance the market comof three-billion-euros worth of FDIs being made petition, reduce bureaucracy, remove obstacles, be in Serbia in 2011? consistent in implementing laws that are condu- I think that this will be difficult to accomplish. cive to investing and work on eliminating corrupIf it is able to be achieved, then it will be worthy tion. These tasks are important factors in achievof a commendation. The investment market is aling stable and sustainable economic and social deready demanding and competitive, and with the onvelopment. ■ set of the financial crisis, investors have become ►

International Business Sector in Serbia March 2011

Svetlana Božinović Economic Advisor at the Croatian Embassy in Belgrade

Company Register AMOROSO D.O.O. BEOGRAD Bul.Mihajla Pupina 10ž 11070 Novi Beograd +381/11/2146 943; 949 ADRIATICA.NET D.O.O. Beograd Kosovska 8/6 11000 Beograd +381/11/ 3220 878 AG DINAS D.O.O. BEOGRAD Široki put 16v 11273 Batajnica +381/11/ 848 67 39 dinas.prodaja@sezampro.rs AGIT 2008 D.O.O. BEOGRAD Nemanjina 4 11000 Beograd +381/ 11/ 2657 825 AP SIGNALING D.O.O. Jelenka Mihailovića 18 11060 Beograd +381/ 11/ 2778 655 ap_signaling@neobee.net ARMAVENT D.O.O. ZEMUN zastupnik Borska 9c 11080 Zemun +381/ 11/ 359 2001 armavent@gmail.com ASTRA INTERNATIONAL D.O.O. BEOGRAD Majke Jevrosime 44/1 11000 Beograd +381/ 11/ 334 35 20 ATLANTIC BG D.O.O. BEOGRAD Save Kovačevića bb 11000 Beograd, Leštane +381/ 11/ 8036 282 ATLAS AMBASADOR D.O.O. Beograd Kosovska 8/6 11000 Beograd +381 11 3220 878 BADEL 1862 BEOGRAD D.O.O Bul. Mihajla Pupina 121 11000 Beograd +381 11 2137 832 officebg@badel1862.co.rs B 4 B, NOVI SAD Bul. Zorana Djindjića 73 11070 Novi Beograd +381/ 11/ 2120 450 BCC SERVICES D.O.O. Kneza Miloša 82 11000 Beograd +381 11 30 65 599 BELUPO D.D. BELUPO D.D. Koprivnica Mosorska 1 11000 Beograd +381/ 11/ 3098 871 belupo@eunet.rs BEOINSTAL D.O.O. BEOGRAD 11000 Beograd +381 11 3541 059 office@beoinstal.com BEOTOK D.O.O. PANČEVO

Stevana Sremca 41 26000 Pančevo +381/13/ 361 657 office@beotok.rs BERNARDA D.O.O. BEOGRAD Bul. Arsenija Čarnojevića 99a 11070 Novi Beograd +381/ 11/ 301 50 71 bernarda@eunet.rs BETEL D.O.O. BEOGRAD Juhorska 4 11000 Beograd +381/ 11/ 2789 782 BIGZ PUBLISHING, BEOGRAD Bul. Vojvode Mišića 17/III 11000 Beograd +381/ 11/ 3691 259 bigz@bigz-publishing.rs BILJEMERKANT D.O.O. Slobodan Grubješić Trg bratstva i jedinstva 17 11000 Beograd +381/ 11/ 3189 625 biljemerkant@ptt.rs BIOGNOST D.O.O. Marička 12 11090 Beograd +381/ 11/ 3556 463 BMM POSLOVNA LIGA D.O.O. Kursulina 7 11000 Beograd +381/ 11/ 2440 378 office@bmm-poslovnaliga. com BOMMAN-KB EXPORTIMPORT Gundulićev venac 3 11000 Beograd +381 11 3227 434 bomman@sbb.rs BOSO, D.O.O. Jugoslovenske armije 42 21400 Bačka Palanka +385 32/ 341 211, 200 boso@boso.hr B.P. EUROGRUPA D.O.O. Jurija Gagarina 30 11000 Beograd +381 11 216 99 18 b.p.eurogrupa@gmail.com CAMBI-CO D.O.O. Metohijska 44 11000 Beograd +381 11 316 9461 CASTROL CROATIA D.O.O. Takovska 46 11000 Beograd +381 11 3293 886 CEDEVITA D.O.O. ZAGREB Predstavništvo Beograd Dragačevska 11 11000 Beograd CENTAR ZA RECIKLAŽU A.D. Tome Buše 14 11250 Beograd Železnik +381 11 2580 586 CETINKA D.O.O. 2. Oktobar 105

13000 Vršac +381 13 833 435 cetinka@hemo.net CNT D.O.O. Starine Novaka 3 11000 Beograd +381 11 3245 552 cnt@eunet.rs COMMEL-PRIKLJUČNI KABLOVI D.O.O. Antifašističke borbe 24/6 11080 Beograd +381 11 3121 492 info@commel.rs CROMOS SVIJETLOST D.O.O. Laze Lazarevića 4 15000 Šabac +381 15 350 635 svjetlost@ptt.rs DATA-LINK D.O.O. Admirala Vukovića 32 11000 Beograd +381 11 3080 748 D.B.T. OKOVI Aleksandra Popovića 4 11 070 Zemun-Altina +381 11 3756 801 dbtokovi@neobee.net DIJAMANT A.D. Temišvarski drum 14 23000 Zrenjanin +381 11 551 001 office@dijamant.rs DIV TVIK D.O.O. Vladike Nikolaja 58 14000 Valjevo +381 14 293 740 td55@nadlanu.com DOMINUS BOOKS D.O.O. Bul.Despota Stefana 88/3 11060 Beograd +381 11 2768 360 office@dominosbooks.rs DRVO-TVIN D.O.O. Bul.despota Stefana 108 11000 Beograd +381 11 32 92 049 drvo-tvin@beotel.rs DVOKUT SEE D.O.O. Dečanska 5/II 11000 Beograd +381 11 3226 451 info@dvokut-see.rs ECO-JET D.O.O. Generala Aračića 10 11000 Beograd info@medianea.he EGMONT D.O.O. Ivana Simić-Golubović Bul. Arsenija Čarnojevića82/3 11070 Novi Beograd +381/11/ 3132 656 ivana.simic.golubovic@ egmont.com EKO TANK D.O.O. Proleterskre solidarnosti 21ž 11000 Beograd +381/11/ 3016 447 ekotank@eunet.rs

EUROMAKINA D.O.O. Ive Lole Ribara 65 22406 Irig +381/ 22/ 461 845 EMANITA D.O.O. Žika Popović 4/2c 21 000 Novi Sad +381/21/ 432 133 golnat@neobee.net EUROPA PRESS D.O.O. Kneginje Zorke 96 11000 Beograd +381/11/2041 104 gloria@epb.rs EUROCABLE D.O.O. Nehruova 51 11000 Beograd +381/11/317 70 96 EUROCOM PLUS D.O.O. Vladike nikolaja 60 14000 Valjevo +381/11/3640 448, EUROMODUL D.O.O. Svetosavska 11-St.Pazova Industrijska zona-Nova Pazova +381/22/ 328 003 info@euromodul.rs EXOR-ESI D.O.O. Bul. Mihajla Pupina 165a 11070 Novi Beograd +381/11/ 3016 881 info@exor-esi.rs EURCO D.O.O. Zmaj Jovina 5 22300 Stara Pazova +381/22/ 310 697 eurco.sp@neobee.net FABRIKA HARTIJE A.D. Prilazni put Ada Huji 9 11000 Beograd +381/11/ 277 11 93 info@fabrikahartije.rs FELNA D.O.O Prvomajska 53 23000 Zrenjanin +381/23/ 511 581 doofelna@yahoo.com FEROTEHNA D.O.O. Bul.Mihaila Pupina 10z 11000 Beograd +381/11/ 3111 260 FIMA INTERNATIONAL D.O.O. Beograd, Trg N. Pašića 5/1 11000 Beograd +381/11/ 3021 621 FIMA INVEST A.D. Milan Marinković Beograd, Trg N. Pašića 5/1 +381/11/ 3021 621 milan.marinkovic@fimainvest.com FIMA PERFECTUS LLC, Trg Nikole Pašića 5/1 11000 Beograd +381/11/ 3021 637 FRIKOM A.D. Gojko Đošić,generalni Director Zrenjaninski put b.b.

International Business Sector in Serbia March 2011

11213 Beograd +381 11/ 2074 101, office@frikom.rs GASOP D.O.O. (Pastor grupa d.d. Zagreb) Zaplanjska 84e 11000 Beograd +381/11/ 397 46 86 gasop_beograd@hotmail. com GEACHEM D.O.O. Ljutice Bogdana 1a 11000 Beograd +381/11/ 306 70 72 GEALAN D.O.O. Lazar Mamuzića 26a 11070 Zemun +381/11/ 3077 142 GENESIS D.O.O. Ratka Mitrovića 126a 11000 Beograd +381/11/ 239 17 92 genesisbeograd@nadlanu. com GISDATA D.O.O. Beogradska 27 11000 Beograd +381/11/3241 677 office-srbija@gisdata.com GLETER MAX D.O.O. Petra Kočića 6 11070 Zemun +381/11/ 2109 319 GRAD - EXPORT, ŠID Svetog Save 140 22240 Šid +381/22/ 714 936 GRAFPEX D.O.O. ZAGREB Predstavništvo u Beogradu Bul. Arsenija Čarnojevića 95 11070 Beograd +381/11/ 2120 968 HGSPOT-APPLY D.O.O. Milovana Milovanovića 2 11000 Beograd +381/11/ 3065 056 HIDRAULIKA KURELJAPROLETER, D.O.O. Industrijska 1 34000 Kragujevac +381/34/ 333 171 hkproleter@sbb.rs HORIZONT INTERNACIONAL D.O.O. Palmotićeva 22/5 11000 Beograd +381/11/ 324 47 67 HSM INFORMATIKA D.O.O. Bul. Vojvode Mišića 37/IV 11040 Beograd +381/11/ 3063 949 IDEA D.O.O. Bul. Milutina Milankovica 19 11070 Beograd +381/11/ 2202 600 IMO Đure Đakovića 8 11080 Zemun +381/11/ 2106 404 imo@eunet.rs

INA D.O.O. Jove Ilića 4 11000 Beograd +381/11/ 309 93 33 office@inabgd.rs IN 2 D.O.O. Vladimira Popovića 40 11070 Beograd +381/11/ 2123 023 info@in2.rs INFOARENA D.O.O. Radovana Simića Cige 15/35 11000 Beograd +385 1/ 4828 953 INFORATIČKI SISTEMI D.O.O. Beograd, Narodnih heroja 8 11000 Beograd +385 95 541 1982 ING EKSPERT D.O.O. Kneginje Zorke 9/III 11000 Beograd +381/11/ 2436 393 ing.ekspert@sezampro.rs ing-ekspert@zg.htnet.hr INKER D.D Predstavništvo u Beogradu Slobodanke Danke Savić 6 11000 Beograd +381/11/2414 824 mladen.kokolic@inker.hr INOS PAPIR SERVIS A.D. Milorada Jovanovića 14 11000 Beograd +381/11/ 2541 880 IN TIME EXPRESS D.O.O. Novosadski autoput 53 11080 Zemun +381/11/ 3774 215 transport@in-time.rs INTELIGENTE SERVICES & PRODUCTION Vojvode Milenka 52 lokal 3 11000 Beograd +381/11/3629 241 INTERCAPITAL SECURITIES A.D. Makenzijeva 23 11000 Novi Beograd +381/11/3809 983 INTERPLANEKO D.O.O. Beograd, Trg N. Pašića 5/ VII 14 +381/11/ 339 87 39 info@interplan-eko.com INTERSIN D.O.O. zastupnik Jovanke Radaković 41a 11000 Beograd +381/11/ 3429 582, 502 intersin@sezampro.rs IREKS D.O.O. Svetozara Miletića 3 26000 Pančevo +381/13 / 366 669 ireks@ireks.co.rs ISS-BONAČIĆ & ĐURIĆ INTERNE SERVISNE SLUŽBE d.o.o. Jove Ilića 31 11000 Beograd +381/11/ 206 55 93

Company Register office@issbg.co.rs JADRAN ČARAPE D.O.O. A. Tišme (Jadranska) 17 21000 Novi Sad +381/21/ 6553 244 jadran-carape@neobee.net JADRAN GALENSKI LABORATORIJ D.O.O. Pančevački put 38 11000 Beograd +381/11/ 2710 254 jgl@beotel.net JADRANSKI NAFTOVOD D.O.O. Požarevačka 5-7 11000 Beograd +381/11/ 3445 808 JAMNICA D.O.O. Knežopoljska 1 11000 Beograd +381/11/ 2087 755 office@jamnica.rs JELEN DO A.D. JELEN DO 31215 Jelen Do +381/31/ 590 599 JOLLY TRAVEL D.O.O. Kneza Miloša 9 11000 Beograd +381/11/ 2020 300 JUGOTON-CROATIA RECORDS D.O.O. Branka Ćopića 12 21000 Sremski Karlovci +381/21/ 545 552 KAMENSKO D.O.O. Palmira Toljatija 5/II 11070 Novi Beograd +381/11/ 2602-828, kamensko@eunet.rs KANAAN D.O.O. Aleksandra Andjelković Braće Ribnikar 15/I,stan 7 21000 Novi Sad +381 21/ 6398 012 aleksandra.srb@kanaan.hr KARUPOVIĆ D.O.O. Generala Mihaila Nedeljkovića53 11077 Novi Beograd +381/11/ 66 765 KB-TEX D.O.O. Španskih boraca 60/3 11070 Novi Beograd 011/ 2140 579 kb-tex@eunet.rs KIKINDSKI MLIN A.D. Svetozara Miletica 198 23300 Kikinda tel: +381/230/22 320 kimlin@panline.net KIM TEC D.O.O. Slobodna zona Beograd L12/3, Viline vode bb 11000 Beograd + 381 11 2070 854 prodaja@kimtec.rs KING ICT D.O.O. Slobodna zona BG, L12/4

Viline vode bb 11000 Beograd +381/11/ 2070 850 KONČAR – ELEKTROINDUSTRIJA D.D. Bul. Mihajla Pupina 10ž/424 11070 Novi Beograd +381/11/ 30 17 321 koncar.office@koncar.rs KONICA MINOLTA D.O.O. Bul. Milutina Milankovića 11a 11000 Beograd +38111/2691-599 office@konicaminolta.co.rs KORDUN GRUPA D.O.O. Blagoja Parovića 19 11000 Beograd +381/11/ 3548 315 kordungrupa@nadlanu.com KOTEKS TRGOVINA D.O.O. Narodnih heroja 36 11000 Beograd +381/11/ 3194 490 KRAŠ COMMERCE D.O.O. Bul. Vojvode Mišića 41 11000 Beograd +381/11/ 3690 235 office@kras.rs KTC D.O.O. Braće Radića 3 Pacirski put 61 24000 Subotica +381/24/ 692 455 ktcsu@yunord.net KTD D.O.O. BEOGRAD Dobropoljska 63/3 11000 Beograd +381/11/ 3699 036 ktd@eunet.rs KUMAL D.O.O. Bul. Mihaila Pupina 10 I/434 11 070 Beograd + 385 01 3694 875 KUTJEVO & BRIČ D.O.O. 22. Oktobar 7 I/102 11080 Zemun +381/11/ 269 1533 kutjevo-bric@eunet.rs LABUD D.O.O. BEOGRAD Bul. Zorana Đinđića 11000 Beograd +381/11/ 20 84 981 LAGER D.O.O. MALI POŽAREVAC LAMAGO, Beograd Ljube Sercera 46 11000 Beograd +381/11/ 39 77 007 LANAC D.O.O. Novi šor 88 22000 Sremska Mitrovica +381/22/ 615 312 office@lanac.co.rs LAMAX INŽENJERING D.O.O. Bul. Mihaila Pupina 10g, 11000 Beograd +381/11/ 311 5379 lamax@eunet.rs

LESAFFRE RS D.O.O. Ugrinovački put bb 11277 Ugrinovci +381/11/ 3714 743 LIMARIJA JEDINSTVO SEBASTIJAN, A.D. Žarka Zrenjanina 121 21400 Bačka Palanka Vojvođanska 389 v 11271 Surcin Jurija Gagarina 27 +381/21/ 6045 063 info@sebastijan-lim.eu LIVING BG INTERNATIONAL D.O.O. Vojvođanska 389v, 11271 Surcin Jurija Gagarina 27, 11070 Novi Beograd +381/11/ 312 9718 LUKA RIJEKA Nemanjina4/I 11000 Beograd +381/11/ 2643 220 LUKOVIC AGRI D.O.O. KULA Maršala Tita 180 23000 Kula +381/25 725 606 info@lukovicagri.com lukovicagri@yahoo.com M-PROINTEX D.O.O. Kralja Petra I 334 11400 Mladenovac +381/11/ 8230 968 mprointex@gmail.com MACAL-PALMA CO. D.O.O. Otona Župančića 28/20 11070 Beograd +381/11/ 3167 620 macalpal@eunet.rs MAGMA INTERNATIONAL D.O.O. Bul. umetnosti 4 11070 Novi Beograd +381/11/ 311 06 42 magmabg1@yubc.net MAK TRADEGROUP Podavalska 2B 11000 Resnik +381/11/ 3449 083 office@maktrade.rs MARANI D.O.O. Bul.Mihajla Milankovića 180/32 11070 Novi Beograd +381/11/ 2135 660 MARTIMEX D.O.O. Vojvode Stepe 482 b 11000 Beograd +381/11/ 394 81 26 martimex@eunet.rs MATE D.O.O. Bul. Arsenija Čarnojevića 52 11070 Beograd +381/11/ 311 94 23 office@mate-bg.com MEDI PLUS D.O.O. NOVI SAD Kolo srpskih sestara 12/7 21000 Novi Sad +381/21/ 6741 144

office@mediplussrb.com MEDIA CLIPPING, Hilandarska 32 11000 Beograd +381/11/ 3243 155 office@mediaclipping.org METAL CENTAR d.o.o. Vojka Cara Dušana bb 22313 Vojka +381/22/301 614 info@metal-centar.rs METALSKA INDUSTRIJA VARAŽDIN Ilka Tonković 51 Divizije 30 24000 Subotica +381 24-671 805 ilkat@sezampro.rs MILENIJUM OSIGURANJE A.D. Kneza Miloša 82/I 11000 Beograd +381/11/ 3620-623 mios@milenijum-osiguranje. rs MIN DIV SVRLJIG, A.D. Dušana Trivunca 31 Svrljig +381/18/ 822 540 +381/18/ 821 270 minsvrljig@pankerinter.net MIRNOVEC PIROTEHNIKA d.o.o. Novi Sad Preradovićeva 2 21000 Petrovaradin MOBIS ELECTRONIC D.O.O. Bul. Avnoja 77 11000 Beograd +381/11/ 313 2820 MPG PLUS D.O.O. Dobrovoljacka 10 11070 Beograd +381 11/ 2619799 MORAVA MERMER Gospodara Vuciča 225 11 000 Beograd +381/11/ 2412 079 moravamermer@eunet.rs M-PROFIL D.O.O. Golubinački put b.b. 22300 Stara Pazova +381/22/ 310 237 office@m-profil.rs MREŽA ZNANJA D.O.O. Vladimira Popovića 6 11000 Beograd +381/11/ 222 35 03 MSC YACHTING CLUB Nušićeva 14/III 11000 Beograd +381/11/ 32 22 870 mscsailing@yahoo.com MSH D.O.O. BEOGRAD Prote Mateje 60-62 11000 Beograd +381/11/ 242 1330 info@torte-i-to.rs MULTIPHARM D.O.O. Mučenička 2 26000 Pančevo +381/13/ 351 127

multiph@panet.rs MULTIVITA D.O.O. Beogradski put bb 26308 Vršac +381/13/ 803 383 pecikoza.zlatomir@multivita.rs zpecikoza@hemofarm.rs MUNJA BATERIJE D.O.O. Cvijićeva 18/14 11000 Beograd +381/11/ 2084 596 office@tva.co.rs NIVETA COMMERCE D.O.O. Knez Mihajlova 83 22300 Nova Pazova +381/22/ 331 279 nivetacommerce@eunet.rs NEXE BETON D.O.O. Železnička 13 23272 Novi Bečej Poslovna jedinica – Bul.Vojvode Stepe 10, 21 000 Novi Sad +381/21/ 6772 188 nexe-beton@nexe.rs NOVA ŠKOLSKA KNJIGA, D.O.O. Mirjana Miloradović Bul.Vojvode Mišića 17/III 11000 Beograd +381 11/ 3691 259 bigz@bigz-publishing.co.rs OFFSET S D.O.O. Đordja Stanojevića 12 11070 Novi Beograd vrza@offset.hr OKTAL PHARMA D.O.O. Višegradska 4 11000 Beograd +381/11/362 05 48 aluoktalpharmabgd@

eunet.rs ORNELA BY KBL D.O.O. Takovska 36-38 11000 Beograd +381/11/ 208 44 98 ornelakbl@eunet.rs PALFINGER D.O.O. Pere Cvetkovića 40/14 11000 Beograd +381/11/ 2085 218 palfinger@eunet.rs PAN INDUSTRIJA PAPIRA D.O.O. Žitomislička 10a 11030 Beograd +381/11/ 239 40 59 panbeograd@gmail.com PANON TRADE D.O.O. Kneza Višeslava 88 11000 Beograd +381/11/ 3548 430 panontrade@eunet.rs PENTAKS LACUNA GROUP d.o.o. Beograd Bul. oslobodjenja 255 11000 Beograd +38111/ 247 7784 PETROKEMIJA D.O.O. Ilije Ognjanovića 28 21000 Novi Sad +381/21/ 424 472 prodaja@petrokemija.rs PET CENTAR D.O.O. Bul. Milutina Milankovića 1v 11000 Beograd +381/11/ 212 33 10 PAN ALEX A.D. Milentija Popovića 5 11070 Novi Beograd Hyatt Regency Beograd

PIP d.o.o. Bijenik 158, HR 10000 Zagreb tel: +385 (0)1 37 38 492 fax: +385 (0)1 37 38 073 www.pip.hr

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PIP-BH d.o.o. Z. Žalića bb , BiH Velika Kladuša tel: +387 (0)37 77 33 45 fax: +387 (0)37 77 33 45 e-mail: pipbh@bih.net.ba



PIP-APILAND d.o.o. Milana Reljina 46, RS 21214 Sirig tel/fax: +381 21 849 273 mob: +381 63 508 623 www.pip.rs

International Business Sector in Serbia March 2011

Company Register +381/11/3113 050 PEVEC D.O.O. Milana Rakića 48, lokal 11 11000 Beograd +381/11/ 3625 235 info.pult.bg@pevec.rs PIP-APILAND D.O.O. Milana Reljina 46 21214 Sirig Tel/fax: +381/21/849/273 www.pip.rs PODRAVKA D.O.O. Simina 18 11000 Beograd +381/11/ 2184 656 POLET A.D. Železnička 13 23272 Novi Bečej +381/23/ 771 200 POLET-KERAMIKA D.O.O. Železnička 13 23272 Novi Bečej +381/23/ 773 231 PRIDE SPORT D.O.O. Bul. Oslobodjenja 235 11000 Beograd +381/11/ 3099 877 brinje@sezampro.rs PRINCIPAL D.O.O. EXPORTIMPORT Baba Višnjina 26, Terazije 36 – maloprodaja 11000 Beograd +381/11/ 344 1917 PREDSTAVNIŠTVO LOLA RIBAR D.D Dimitrija Tucovića 2a Mladenovac (varoš) tel. +385/47/ 432 333 PROSVIJETA D.O.O. Stojana Protića 28 11000 Beograd +381/11/308 66 60 prosvjetai@verat.net RATKO MITROVIĆKONSTRUKTOR D.O.O Bul. Mihila Pupina 115 11070 Novi Beograd +381/11/ 3149 784 tleko@ramikon.com RADIJATOR AD Beogradska bb 23000 Zrenjanin +381 23/ 522 230 REDOX D.O.O. Ljutice Bogdana 1a 11000 Beograd +381/11/ 264 71 07 RENO PROM D.O.O. Bul.Arsenija Čarnojevića 69a 11070 Novi Beograd tel.+381/11/ 2129 741 RIBARSTVO OSIJEK D.O.O. Nemanjina 95 15220 Koceljeva +381/15/ 556 420 ekonomskibiro@jovatel.net RIJEČKI SAJAM

Mike Alasa 3, stan 32 11000 Beograd +381/11/ 2181 980 RIO EGO D.O.O. Njegoševa 2 11000 Beograd +381/11/ 3640 381 rioego@eunet.rs ROTOGRAFIKA D.O.O. Segedinski put 72 24000 Subotica +381/24/ 636 611 office@rotografika.rs rg-subotica@rorografika.rs SPM STAMENKOVIĆ, Cvijićeva 16, 18000 Niš +381/18/ 258 426 spmnis@medianis.net info@spmstamenkovic.com SAPONIA COMMERCE D.O.O. Ustanička 178 11000 Beograd +381/11/ 2886 921 saponia.commerce@ absoftyu.net SALON BANKARSKE OPREME D.O.O. Bul. Dr. Zoran Djindjića 65/8 11070 Novi Beograd +381/11/ 313 2848 SISCIA D.O.O. Železnička 2 21000 Novi Sad +381/21/ 6611 987 SIVIĆ & SIVIĆ D.O.O. exportimport Ivana Milutinovića 63 24000 Subotica +381/24/ 34 028 SOMBOR-GAS D.O.O. Trg Svetog Trojstva 1 25000 Sombor +381/25 / 430 851 SPECTATOR AVANT D.O.O. Milentija Popovića 5 11070 Beograd +381/11/ 313 96 16 STRUMIN-S.E.E, D.O.O. Beograd Bul. oslobodjenja 197 11000 Beograd +381/11/ 3976 997 STRAŽAPLASTIKA D.O.O. Ulica mira 33 24000 Subotica +381/24/ 596 151 strazaplastika@citromail.hu STRAŽILOVO A.D. Karlovački vinogradi bb 21205 Sremski Karlovci +381/21/881 850 dragan.kovacevic@nexe.rs strazilovo@nexe.rs STF- COMMERCE D.O.O. Narodnog fronta 53 21000 Novi Sad +381/21/ 446 203 stfns@ptt.rs

STS D.O.O. Industrijska zona 6 11500 Obrenovac +381/11/ 8754 790 sts-beograd@sts-beograd. com STIL-TRGOVINA D.O.O. Cara Dušana 60 21000 Novi Sad + 385/ 1/ 3707 414 SUPER STOP D.O.O. Viline Vode 47 11000 Beograd +381/26/ 812 37 info@super-stop.net ŠAFRAM D.O.O. Nenada Valčeva 2 23000 Novi Kneževac +381/230/ 81 120 TJ MAXIM D.O.O. Trajka Rajkovića 5 11070 Novi Beograd tel. +381/11/ 2280 572 office@tjmaxim.com TIM KABEL D.O.O. Beograd Batajnički drum 283 d 11080 Beograd +381/11/ 3757 457 TEHNOMEHANIKA, Omladinskih brigada 52/24 11000 Beograd +381/11/ 3017-960 TEHNOMOBIL J.T.D. Bul. Mihajla Pupina 10v/217 11000 Beograd +381/11/ 212 0525 tehnomobil@sbb.co.rs TEHNOMOBIL-PROTECH D.O.O Konstantina Danila 4 21000 Novi Sad +381/21/ 427 027 TEHNIKA AG D.O.O. Hađži Melentijeva 8 11000 Beograd +381 11 244 2819 tehnika.ag@eunet.rs TEHNIX BEO D.O.O. Kumodraška 265 11000 Beograd +381/11/ 3978 775 beograd@tehnix.com TEKSTIL-PROMET Slavonskih brigada 60 11132 Žarkovo +381/11/ 516 700 TERRA DIVINA D.O.O. Laze Nančića 50 21000 Novi Sad +381/21/ 636 9087 kolar@terra-divina.com info@terra-divina.com TELEOPTIK-GASNA OPREMA D.O.O. Tršćanska 21 11080 Zemun +381/11/ 316 0016 teleoptik.gasni@nadlanu. com TISAKD.O.O.

dr. Vladana Đorđevića 4A 11000 Beograd +381/11/ 3821 001 tisak@eunet.rs TDR D.O.O. Milentija Popovića 5a 11 000 Beograd +381/11/ 6149 113 T.K.T. Železnička 2 21000 Novi Sad TRANSAGENT D.O.O. Bul.Mihaila Pupina10I, Isprat apartman 512 11070 Beograd +381/11/ 311 9519 transagent@eunet.rs "PLIVA SERBIA D.O.O Lidija Marusic -Director Decanska 12/2 11 000 Beograd +381 11/ 33 44 656 www. pliva.com UNITAS D.O.O. Batajnički put 3 11080 Zemun +381/11/ 3076 584 unitas@infosky.net UNIVERZAL D.O.O. BEOING Nova skojevska 29 11000 Beograd +381/11/ 3564 859 VARTEKS PLUS D.O.O. Gospodska 3 11080 Zemun +381/11/ 617 073 VARTEKS@drenik.net VATROSPREM A.D. Kumodraška 240 11000 Beograd +381 11-246-21-24 vatros49@ptt.co.rs VELAS D.O.O. Kralja Petra 45 11000 Beograd +381/11/ 3076 056, velassrj@yubc.net VENTILATOR-TVUS D.O.O. Trg Republike 5 11000 Beograd +381/11/ 32 22 068 VIBROBETON D.O.O. Bul.Arsenija Čarnojevića 80/IV/11 1000 Beograd +381/11/ 3133 595 office@vibrobeton-bg. co.yu VINDIJA LAJKOVAC D.O.O. Beogradski put 37, Lajkovac +381/11/ 2252 725 ZIGANTE TARTUFI D.O.O. Ivana Kosančića br. 7 21000 Novi Sad +381/21/ 549-041 zigante@eunet.rs ZOO HOBBY INT D.O.O. Auto put 13 Blok 53 11 000 Beograd +381/11/ 373 00 85 info@zoo-hobby.eu

International Business Sector in Serbia March 2011

Company Register CZECH AIRLINES Katerina Belunkova Kralja Milana 6 11000 Beograd +381 11 3614592 beg@czechairlines.com www.czechairlines.com RUMA-GUMA Rudolf Mačak Industrijska b.b., 22400 Sremska Mitrovica +381 22 400 000 office@org.cgs.eu www.rumaguma.com SVECOM D.O.O. Ratko Radosavljević Ustanička 128a/III, 11050 Beograd +381 11 3474 209 office@svecom.rs www.svecom.rs AŽD SAOBRAĆAJNI SISTEMI D.O.O. Dragan Rajačić Risanjska 10a, 11000 Beograd +381 113065940 drasko.azd.sasi@sbb.rs www.azd.cz COLY D.O.O. Milan Pavić Magelanova 21, 11000 Beograd Tel./Fax: 011 216 8181-3 coly@sezampro.rs www.ohlzs.cz ELEKTRIFIKACIJA ŽELEZNICE D.O.O.VLASNICKA TRANSFORMACIJA Slobodan Nanković Topličin venac 7, 11000 Beograd +381 11 262 1523 snankovic@elzel.rs www.elzel.cz QUARTA D.O.O. Radmila Nikšić Uzun Mirkova 8, 11000 Beograd +381 11 3036 681 +381 11 3036 682 quarta@sbb.rs www.quarta-doo.com DEKONTA D.O.O. Aleksandar Ložajić Bul. dr Zorana Đinđića 87/4 11070 Novi Beograd +381 11 3017741 office@dekonta.rs www.dekonta.rs NEPEJCHAL &CO. Aleš Nepejchal Đuke Dinić 10, 11000 Beograd +381 112404 685 nepejchal@sbb.rs

MAREX TRADE D.O.O. Pantelija Pantelić Zaplanjska 86, 11010 Beograd +381 11 397 0290 marex@beocity.net www.marextrade.co.rs KOMO YU D.O.O. Slobodan Marković Dalmatinska 44, 11000 Beograd +381 11 33 47 542, 33 47 582 +381 11 33 47 590 office@komo-yu.com www.komo-yu.com YUBOREX D.O.O. Borislav Šošo Nedeljka Ercegovca (Božidara Adžije) 29c 11080 Zemun +381 11 316 59 89 yuborex @sbb.rs www.yuborex.co.rs ALPINE PRO SCG D.O.O. Stanislava Ivković Vuka Karadžića 16 11 500 Obrenovac +381 11 8722191 stanislava.ivkovic@alpinepro.cz www.alpinepro.com BANEX D.O.O. Rastko Žegarac Šašić Pavla 91, 22305 Stari Banovci +381 22 352 226, 352 304 banex@banex.rs BWC GROUP Dušan Simić Beogradska 129-131 11277 Ugrinovci +381 11 8408654 office@bwc.rs www.bwc-bg.com, www.topolwater.com VHS-MORAVIA D.O.O. Vlastimil Janoš Suvoborska bb 14000 Valjevo +381 64 9762354 vlastimil.janos@vhs-brno.eu www.vhs-moravia.co.rs PRESSKAN SYSTEM Jovan Pešterac Požarevačka 28 11000 Beograd +381 11 2456257 pesterak@eunet.rs www.presskansystem.cz ELGRA VISION D.O.O. Miroslav Knežević Gandijeva 130 A/9 +381 11 2282441 elgravision@gmail.com www.elgra.rs

Time is NECESSARY

Czech Republic

Czech companies have re-examined their investment intentions during last two years and they have been focusing mainly on ﬁnancial and production consolidation

ead of the Commercial and Economic Section at the Embassy of the Czech Republic, Lubos Joza, indicates that while bilateral trade in goods quickly recovered from the impact of the global crisis, he expects that more sophisticated forms of cooperation like investments will take a longer period of time to return to the positive trends prior to 2009.

Moreover taking into account the development of the inflow of FDIs to Serbia in recent years, it will require incredible efforts on the side of the Serbian state to reach this goal. Those efforts have to include the continuation and strengthening of the active policy of investment incentives as well as the maintenance of general macroeconomic stability including avoidance the quick fluctuation of the dinar.

Generally speaking, what is your view of the results achieved by companies from your country in Serbia in 2010? - The year of 2010 was a good one from the per► What outlook do companies from spective of economic relations between Serbia and the Czech Republic, and our bilateral trade has your country have in terms of inovercome the decline of 2009. However we have vestments in 2011? not yet reached the levels of 2008. Data shows - While the trade in goods quickly recovered from that the period of January-November 2010, turnthe impact of the global economic slowdown, more over expanded by 23.8 percent, exports from the sophisticated forms of cooperation like investCzech Republic into Serbia increased by 27 perments will take a longer period of time to return to cent and Czech imports from Serbia by 18.5 perthe positive trends before 2009. Czech companies cent. Czech companies have succeeded in partichave re-examined their investment intentions duripating in several projects as subcontractors and ing the last two years and have been focusing maina lot of work has been done in preply on financial and production consoliThe most aration of a large-scale joint Czechdation. We have registered a number Serbian project. Consequently a good promising sector of FDI projects of Czech companies in base for the coming years has been Serbia, mainly in the sectors of enerseems to be the gy, construction, food production and established. food industry, green technologies. ► Could you tell us what you think of where Serbia ► Do you expect the investment clithe forecast of three-billion-euros worth of FDIs being made in Serbia mate in Serbia to improve in 2011, has big export in 2011? and if so, in what segments? potential - Serbia surely has the potential to - Generally speaking, a period of reach this goal, but apart from huge privatisation one year seems to be quite short from the point projects it seems it will be quite a challenge to of view of such complex systems as the investfulfil taking into account all the external factors. ment climate, but overall improvement can be exAlthough for the European economy the W scenarpected. Continuation of the adoption of the EU leio is becoming less and less probable, the impact of gal framework and standards should be helpbudgetary problems of some EU member states is ful. Also development of the Serbian economy will not increasing the certainty of possible investors. It have a positive influence, especially in some seccan be expected that a number of them will target tors. The most promising sector seems to be the not only the Serbian market but their intentions will food industry, where Serbia has big export potenbe to establish a production base for the Western, tial. Furthermore, heavy industry and mining can or whole of the Balkans. benefit from increased demand worldwide. ■ ►

International Business Sector in Serbia March 2011

Lubos Joza Head of the Commercial and Economic Section, Embassy of the Czech Republic in Belgrade

A Sense of OPTIMISM

denmark

I expect that Serbia will increase the transparency in connection with public procurement, and streamline the regulation on the import/ export of goods

h i le D a n i s h co m p a nies already present in Serbia will continue their planned investments, it is difficult to predict new investments according to Rene Nygaard Jensen, Commercial Advisor at the Royal Danish Embassy in Belgrade, but he is confident that the development in outsourcing to Serbia which has been increasing in the past year will continue.

Rene Nygaard Jensen Commercial Advisor at the Royal Danish Embassy in Belgrade

What outlook do companies from your country have in terms of investments in 2011? - The companies already present will continue their planned investments. It is difficult to predict new investments from Denmark to Serbia, but I am confident that the development in outsourcing to Serbia which we have seen picking up in the last year will continue. It is especially in the metal sector we see increased activities, but also textile and wood production is picking up. Although this does not count as investment, this is an important tendency to mention, as it will most certainly lead to investments in the future, as well as creating jobs ► Generally speaking, what is your and exports. Many of the globalised Danish companies are view of the results achieved by involved in energy efficiency and renewable encompanies from your country in ergy. In order for them to set up production in Serbia in 2010? Serbia, it would require that there is a local mar- There has been a sense of optimism among the ket. Unfortunately we have not yet seen enough acDanish companies in 2010. It was clear that the tivities and investments in rational economy started to improve and regain confidence in the second half Serbia will continue energy consumption and production, well as renewable energy sources. of 2010. As one of the few countries, adjusting the legal as I am confident that if Serbia became Serbia improved its ratings in the framework to EU an interesting market for these comOECD, which also led to improved credit ratings, and thereby a pickup in standards, which panies, there would be good chances that local production would follow. investments, leading to general ecoin itself will be an nomic activity and confidence. ► Do you expect the investment cliHowever, Danish companies are improvement experiencing a lack of payment from mate in Serbia to improve in 2011, customers in Serbia, which is the consequence of and if so, in what segments? liquidity under increased pressure among private - Serbia will continue adjusting the legal framework companies. We expect this pressure to continue to EU standards, which in itself will be a continued in 2011. improvement. I also expect that Serbia will increase the transparency in connection with public procure► Could you tell us what you think of the forecast ment, and streamline the regulation on the import/ export of goods. I hope that the government will also of three-billion-euros worth of FDIs being made start an overhaul of the legal system, in order to apin Serbia in 2011? ply European standards in this area as well. - I think that already last year we saw investments Lastly, a segment of big interest is renewable slowly picking up after a period of sharp decline. energy. There is enormous investment potential in This year has confirmed the tendency, and I am this area, but so far there are several problems that sure that the future EU candidacy status will onmust be dealt with by the government. I hope that ly help with achieving these goals. Furthermore, the new energy law will address some of these isSerbia is standing in front of some major privatisasues more directly than the previous one, but it retions, hereunder Telekom Srbija, which will in itself mains to be seen. ■ generate large foreign investments. International Business Sector in Serbia March 2011

►

Company Register CARLSBERG SERBIA D.O.O. Gabor Bekefi, Director Proleterska 17 21413 Celarevo, Serbia +381 21 755 0600 info@carlsberg.rs www.carlsberg.com COWI SERBIA D.O.O. DraganMilic, Director Decanska 5 11000 Beograd +381 11 322 59 49, office@cowi.rs www.cowi.com DANFOSS D.O.O. BELGRADE Slavica Petrovic Belgrade Office Park II, Đorđa Stanojevića 14, 11070Novi Beograd +381 11 209 8550 Slavica.Petrovic@Danfoss. com

www.danfoss.rs DANISCO CULTOR (SWITZ) AG Predstavnistvo Beograd Bul. Mihaila Pupina 10Z visoko prizemlje, lokal 31 11070 Novi Beograd +381 11 2144-346 ERGOMADE D.O.O. RenéHaarup +38118653120 www.ergomade.com GRUNDFOS SERBIA D.O.O. Dušan Durković, Director Oml. brigada 90b 11070 N. Beograd +381 11 2258-740 serbia@grundfos.com www.grundfos.com MUSCULUS Srdjan Matejic ,CEO Vojvode stepe 346,

11000 Beograd +381 11 3098-234 vesna@musculus.rs STARAGENT PLUS Zoran Netkovic, Director Makenzijeva 25 11000 Beograd +381 11 24 18 600 info@staragp.com www.staragp.com MILUROVIC KOMERC Dusan Milurovic ,Director Beogradska 32, 11277 Ugrinovci +381 11 8409-528 office@milurovickomerc.com www.milurovickomerc.com NOVO NORDISK PHARMA SRBIJA Predrag Radosevic,Director Milutina Milankovica 9b, 11000 Beograd +381 11 2222 700

info@novonordisk.com www.novonordisk.com TOMEX SRBIJA MilijanaNastasijevic, Director Ugrinovacki put bb 11277 Ugrinovci +381113714735 mili@tomex.dk www.tomex.com VELUX SRBIJA D.O.O. Per Mikael Aakeson dr Ive Popovića Đanija 3 11 040 Beograd, +381 11 20 57 500 office-srbija@velux.com www.velux.rs BALKAN FOOD SUPPLY Ove Vasvari ForscroAleksandar Andersen Podravac www.forsco.dk

LUNDBECK EXPORT A/S Bul. Zorana Djindjica 48A 11070 Novi Beograd +381 1121 293 71 mili@lundbeck.com www.lundbeck.rs BRUNATA D.O.O. JasminaZecirevic, Director Bul. Z. Đinđića 12ž/ 3 11070 Novi Beograd +381 11 212 2956 PTM D.O.O. Milorad Šakan,Director Stojana Novakovica 17 15 000 Sabac 015 350 909 office@ptm.rs TRIPLAN SRBIJA Vesna Glisevic, Director Arsenija Carnojevica 99A 11 000 Beograd +381 11 3133-328 serbia@triplan.net

www.triplan.co.rs KENZAI GROUP D.O.O. Auto – put za Novi Sad 74 11080 Zemun – Beograd +381 11 377-42-53 info@kenzaigroup.com www.contractworld.rs www.carpetland.rs TIPO KOTLOGRADNJA Danish Energy Systems Slobodan Bijelic, Owner/ CEO +381 11 2711-096 aleksandra.bijelic357@ gmail.com tipokotlogradnja@nadlanu.com APOLLO PROING Katarina Stefanovic, Sales Manager +381 11 6455262; ks@apolloproing.rs

An Important

PARTNER

China

In 2010, China was in fourth place on the list of Serbia’s biggest foreign trade partners

or quite a few years, China has been the most important foreign trade and financial partner to Serbia in Asia – according to the Serbian Chamber of Commerce report. During the economic sanctions in Serbia, this cooperation was virtually non-existent. Once the sanctions were lifted, the two sides established many business contacts in order to reach agreement on the modalities of future economic cooperation. The most important format of the economic cooperation between the two countries is trade exchange. Chinese investments in Serbia are at a very low level. However, trade exchange has been recording growth in the last eight years with a pronounced trade deficit on the Serbian side which could be a limiting factor in further cooperation. In 2010, China was in fourth place on the list of the biggest foreign trade partners of Serbia, right after Germany, the Russian Federation and Italy. Data from 2010 shows that the foreign trade exchange volume grew by eight percent in relation to 2009. Exports increased two-fold, but still remained quite low (only $4 million), while imports increased by eight percent compared to last year and stood at $1.3 billion. ■

Borča - Zemun bridge

Company Register HUAWEI TECH INVESTMENT CO. LTD Yan Linxiang, Director Vladimira Popovića 38, 11070 New Belgrade +381 11 2209608; kristina. stanimirovic@huawei.com,

www.huawei.com SINOCHEM CORPORATION Peng Yanlin, Director Krupanjska 11a, 11000 Belgrade +381 11 3671416 www.siochem.com

International Business Sector in Serbia March 2011

ZTE CORPORATION Guo Lei, Director Resavska 34 II/2, 11000 Belgrade, +381 113618132 guo.lei1@zte.com.cn www.zte.com.cn

Trade EXCHANGE DEFICIT

Finland

In 2010, the value of Serbian exports grew slightly and amounted to $9.7 million, which is a 13 percent increased compared to 2009 ﬁgures ($8.6 million)

One of the more interesting fields of FDI is technology

n 2010, Finland was in 40th position on the list of countries that Serbia exports to and at 37th place on the list of the countries that Serbia imports from – according to data from the Serbian Chamber of Commerce. In the same year, trade exchange between the two countries stood at $81.5 million, which is a 59 percent increase compared to the previous year when the trade exchange amounted to $54.4 million. In 2010, the value of Serbian exports grew slightly and amounted to $9.7 million,

In 2010 trade exchange between the two countries stood at $81.5 million which is a 13 percent increased compared to 2009 figures ($8.6 million). Imports grew by 57 percent and amounted to $71.8 million in relation to 2009 which totalled $45.8 million. Last year, Serbia’s deficit grew by almost 67 percent compared to the year before. In terms of trade exchange structure, Serbia mostly exported rubber, raspberry and iron products while it imported telephones, wireless network base stations and paper from Finland. ■

International Business Sector in Serbia March 2011

Company Register ABLOY ASSA www.abloy.com AGROMARKET D.O.O. Mr. Zeljko Dendić Kraljevackog bataljona, 235/2 , 34000 Kragujevac Tel: +381 34 30 80 00 Fax: +381 34 30 80 15 dendic@agromarket.rs "AGROVOJVODINA MEHANIZACIJA" A.D. Sentadrejski put 165 (Rimski Sancevi), 21000 Novi Sad Tel: +381 21 6350278 Fax: +381 21 419129 agrovojvodina@Eunet.rs www.agrovojvodinamehanizacija.rs ALMA MEDIA D.O.O. Managing Director Ms. Miljana Curić Bul. Mihajla Pupina, 10V, 11070 Novi Beograd Tel: +381-11-3114944 milijana@city365.rs www.city365.rs ALPHA COPY D.O.O. Rajiceva, 18, 11000 BELGRADE Tel: +381 11 3206700; 3283549 www.alpkacopy.rs ALPHA IMAGING D.O.O. Vrtlarska, 55 , 11000 BEOGRAD Tel: +381 11 3166612; 3164033 aimaging@alphaimaging.co.rs www.alphaimaging.co.rs AMER SPORT OY Programme: WILSON SUUNTO, SALOMON www.wilson.com AQUAMEC LTD "Branch Office Belgrade" Eng. Miroslav MITIC, Sales Koste Jovanovica, 36, 11040 Beograd Tel: +381 11 2468916 dmitic@eunet.rs AQUAMEC WATER MASTER Dreging technologies, environmental monitoring www.aquamec.fi ATLE REPRESENTATION OFFICE Director Mr. zoran MISIC, Studentski trg, 17, 11000 Belgrade Tel: +381-11-625013, Fax: +381-11-2182660 atle@beotel.rs AVANT TECNO OY Machines, loaders www.avanttecno.com

BEOSPORT D.O.O. Attn. Mr. Dragan GAJIC, Sales 11000 Belgrade Tel: +381 11 2088132 Fax: +381 11 2088129 equipment@beosport. com BIBIS D.O.O. YUBC, Bul. M. Pupina, 10 V/II, room 18 , 110070 Novi Beograd Tel: +381 113132727; 3132797 Tel/Fax: +381 11 3132666 info@bibis.rs www.bibis.co.rs BRONTO SKYLIFTS Fire fighting equipment www.bronto.fi CARIITTI OY, Lighting COLOUR MASTER CENTER Managing Director Mr. Aleksandar Acimović Juzni bulevar, 84, 11000 Belgrade Tel: +381 3861837; acimovica@ikomline.net DEKOR-ART Director Mr. Istvan COMA, Narodnog fronta, 73, 21000 Novi Sad Tel: +381-21-468191; 466772 Tel/ Fax: +381-21466361 dekorart@eunet.rs EHOM (PROGRAM AUTO INDUSTRIJE) Mr. Aleksandar Najerica, Severni bulevar, 6 , 11000 BEOGRAD Tel./Fax: +381 11 3292055 (ext.206) Tel./Fax : +381 11 2764589 najerica@ehom.co.rs ELOMATIC Managing Director Mr. Ivan Maksić Metohijska, 33, 11030 Beograd Tel: +381-11-3835393 ivan.maksic@elomatic. com www.elomatic.com www.elomatic.fi EUROLIFT Stanoja Banusevca 18a , 18000 Nis Tel. 381 18 59 35 43, 59 35 44 Fax. 381 18 59 12 37 info@euroliftgroup.com www.eurolift.rs FINIMPORT D.O.O. Dobropoljska, 33, 11000

Beograd Tel: +381 11-3657204 Tel/ Fax. -11-3657212 branko.zrilic@finimport.rs www.finimport.rs FINSKI PAPIR D.O.O. Mr. Velibor Djaković Majke Jevrosime 12/I , 11000 Beograd Tel: +381 11 3034049 3034048 velibor@finskipapir.com www.finskipapir.com FISIOLINE OY www.fysioline.fi FISKARS CONSUMERS OY Garden tools, scissors www.fiskars.com " FORMTECH " D.O.O. Sales Manager Mr. Dusan Katilovicć Hadzi Ruvimova, 2, 11000 BEOGRAD Tel: +381 11 3391361 dusan.katilovic@formtechonline.com FRUCO D.O.O. Director Spomenka Miletic , Kraljevica.Marka 33/23 , 21000 NOVI SAD Tel/Fax:. +381 21 456114; frucodoo@ gmail.com F-SECURE Data security company www.f-secure.rs GASOP D.O.O. Zaplanjska, 84e, 11040 Beograd Tel: +381 11 2463274, 3974686 gasop_beograd@hotmail. com HIAB Lyftkranar www.hiab.com HM KAPITAL D.O.O. Cirila i Metodija, 40, 21000. Novi Sad Tel/Fax.: +381 21 6462283; 6462284 www.hm-kapital.co.rs IZOTEH Manager Mr. Zoran Miljanić Macvanska 21 , 11000 Beograd Tel./ Fax: +381 11 2442491 izoteh@EUnet.rs JUJO THERMAL Thermal paper JUNTTAN Hydraulic pile/driving machines www.junttan.com KEMPPI OY Welding

Company Register machines&accessories www.kemppi.com KONE OY www.kone.com LABTEH Gandijeva, 32 , 11000 Beograd Tel: +381 11 2161825 labteh@eunet.rs www.labteh.co.rs LAGERHOLM, SAUNA SUPPLIER www.lagerholmfinnsauna. com LAMOR CORP. AB www.lamor.fi LAROX CORP. Filatrations solutions www.larox.com LUMON OY www.lumon.fi " MASFERG AGRO" D.O.O. Director Mr. DJordje Milosević Futoski put, 10, 21000 Novi Sad Tel/Fax: +381 21 400525; 400255 mfagro@Eunet.rs www.mfagro.rs MEDICO PHARM SERVICE Kruzni put, 36, 11309 BEOGRAD (Lestane) Tel: +381 11 3041600 office@medicopharm.com www.medicopharm.com "METALOHEM" Director Eng. Dusan Stanić Zmaj Jovina 47/1, 21235 Temerin Tel: +381 21 851436 Fax: +381 21851400 metalohem@neobee.net METSO MINERALS (CENTRAL EAST EUROPE) Sales Mining Eng. Darko Susić, Nikole Dobrovica, 19, 11000 Novi Beograd Tel: +381-11-2271558, darko.susic@metso.com www.metsominerals.co.rs MIMAS COMPANY D.O.O. Gen.Mihajla Nedeljkovića, 106 , 11000 Beograd Tel/Fax: +381 11 165085 mimascom@yubc.net MIN COMPANY D.O.O.

Director Mr. Bogoljub Petrović Gospodar Jevremova, 12, 11000 Belgrade Tel./fax: +381 11 2185770 mincompany@sbb.rs bogoljub.pet@sbb.co.rs MIRKA OY AB Coated abrasieves www.mirka.com MOLOK OY Recycling system www.molok.com M-REAL & MYLLYKOSKI OY Printing papers and paper board www.m-real.com NOKIA Mobile communications www.nokia.com NOKIA SIEMENS NETWORKS www.nokiasiemensnetworks.com NOKIA SIEMENS NETWORKS D.O.O. Mr. Miroslav Vreljaković, DJordja Stanojevica, 14 , 11070 Novi Belgrade Tel: +381 113070194 miroslav.vreljakovic@ nsn.com www. nokiasiemens.com OUTOTEC www. outotec.com PLANMECA, DENTAL EQUIPMENT www.planmeca.com PLANMED. OY, MAMMOGRAPHY EQUIPMENT www.planmed.com PKVM SISTEMI Manager Mr. Momcilo Stević, Danijelova, 8, 11040 Beograd Tel: +381 11 3974612 3973952 pkvm@eunet.rs RAITA OY Mr.Zdravko D. Maravić Beograd Tel./Fax: +381 11 3472215; 3472075 www.raitasports.com z.maravic@beotel.rs RAPALA Fishing lures

Company Register www.rapala.com RUUKKI CONSTRUCTION Vladimira Popovica, 6 / app.403, 11070 Novi Beograd Tel: +381 11 2223403; ruukki.serbia@ruukki.com www.ruukki.com RUUKKI GROUP Roofing, solutions for residential And commercial buildings www.ruukki.com SAMPO ROSENLEW Harvesters www.sampo-rosenlew.fi SCANDINAVIAN SECURITY SOLUTIONS D.O.O. Director Mr. Branimir Restovic, Tadeusa Koscuskog, 84, 11106 Beograd Tel/Fax: +381-113282170 s3aa@eunet.rs www.3saa.rs SCP D.O.O. Kraljice Marije, 39/II, 11000 Belgrade Tel/Fax.: +381 11 3343334 sbp@scpbeograd.rs www.scpbeograd.rs TEHNIKA HIDRAULIKE D.O.O. Svetozara Radojcica, 80 G, 11070 Novi Beograd Tel: +381 11 3463094 office@tehnikahidraulike.rs TERASA LUX Karadordjeva, 69, 11000 BEOGRAD Tel./Fax: +381 11 3038206 info@terasalux.rs TIKKURILA PAINTS www.tikkurila UPM-KYMMENE CORP. FINE PAPERS, LABELS www.upm-kymmene.com VAISALA OYJ www.vaisala.com Meteorological equipment VALTRA TRACTORS www.valtra.com VEXVE OY VALVES www.vexve.com

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PERSONNE PHYSIQUE MITIĆ Miloš Durmitorska 19/25 11000 Belgrade 065 38 065 38 PERSONNE PHYSIQUE SALOV Maja Bul. Arsenija Carnojevica 170/4 11000 Belgrade PERSONNE PHYSIQUE LE BLOAS Erwan Stojana Novakovica 18 11000 Belgrade 381 11 22 58 777 erwan.lebloas@cbre.co.rs AGS BELGRADE DOO GRUJIĆ Fabris Directeur Niški Autoput 17, 11000 Belgrade 2712 575 www.ags-worldwidemovers.com AGROBAZA/ GROUPE AXEREAL MOULIN Fréderic Responsable des Activités Agricoles Serbie et Croatie Đorđa Jovanovića br.2 21000 Novi Sad 381 21 53 AIR FRANCE BEOGRAD DONATI Jean-Pierre Directeur Knez Mihailova 30/II 11000 Belgrade 328 79 08 263 83 78 www.airfrance.com AIR LIQUIDE ZIZIC Dejan GM Palmoticeva 12 11000 Belgrade 2200 131 www.airliquide.com ALFA DIGITAL J ANKOVIC Ivan GM Radnicka 5a 11000 Belgrade 3051600 www.alfadigital.rs ALSTOM JELISAVCIC Miodrag Directeur Gracanicka 1 11000 Belgrade 2185310 www.alstom.com ALCATEL LUCENT VISLOGUZOV Emil SEO Serbie, BiH,Montenegro Oml. brigada 88 11000 Belgrade + 381 11 22 88 690 www.alcatel-lucent.com

ANSON PARTNERS HERRIAU Nicolas ,Directeur Knez Mihailova 42 11000 Belgrade 2189195 www.ansonpartners.com ARCELOR DISTRIBUCIJA MILOŠ Predrag Executive director Milutina Milankovica 25B 11000 Belgrade 313 31 35 www.arcelordistribucija.rs AREVA T&D MILADINOVIC Biljana Directrice de vente Gracanicka 1 11000 Belgrade 218 01 50 www.areva.com ARHITEKT AGENCIJA MISKOVIC Petar, Directeur Bul. Mihajla Pupina 63; app4 11000 Belgrade 30 18 269 www.agencijaarhitekt.com DTP TERASSEMENT MEDIC Mirko Business Development Manager Balkan Area Aljehinova 3/20 11000 Belgrade www.bouygues.com COFACE VLAJCIC Pavle Directeur Bul. Oslobodjenja 111 11000 Belgrade 011/397 60 51 www.coface.rs COMITE OLYMPIQUE DE SERBIE MANOJLOVIC Predrag, President Generala Vasića 5, 11040 Belgrade 381 11 3671 575 www.oks.org.rs CRÉDIT AGRICOLE SRBIJA AD NOVI SAD Francois Edouard Drion, President of the Executive Board Milentija Popovića 5a, 11070 New Belgrade, +381 11 3305876; +381 11 3305802, francois.drion@creditagricole.rs www.creditagricole.rs CA LIFE BENINI Guglielmo Director Milentija Popovica 5a/VI 11000 Belgrade 381 11 33 05 810 www.creditagricole.rs DANONE ADRIATIC

RADAKOVIĆ Nebojsa GM Bul. Avnoja 67/7 11000 Belgrade 381 11 301-7583 www.danone-adriatic.com DANOS AND ASSOCIATES JOVANOVIC Jovan Country manager Vladimira Popovica 6 11000 Belgrqde +381 11 2600 603 www.danos.rs DELTA M GROUP PELLET Laurent EVP – Deputy CEO Milentija Popovica 7b 11000 Belgrade 381 11 20 12 219 www.deltayu.com DU PONT SRB COUERY Olivier, Directeur Oml. brigada 88 11000 Belgrade 381 11 20 90 585 www.dupont.com ELSYS EASTERN EUROPE CERISIER Fabien, Regional Manager Oml. brigada 88 – B1500 11000 Belgrade 381 1131 15 252 www.elsys-eastern.com EURO GARDI GROUP FLORIC Zoran Directeur Rumenacka 17 21000 Novi Sad 381 21/ 51 23 11 EUTELSAT DIVJAK Tihomir Représentant Brace Baruha 9 11000 Belgrade 381 11 21 85 344 FARMER & SPAIC FARMER Chris Directeur Toplicin Venac 11 11000 Belgrade 381 11 32888-50 www.farmer-spaic.co.rs FINDOMESTIC BANKA AD BLANCHETETE Eric President of the Board Kosovska 10 11000 Belgrade 381 11 33 31 733 www.findomestic.rs FINDOMESTIC BANKA AD MUTRICY Bertrand Chief Financial Officer Kosovska 10 11000 Belgrade 381 11 333 1771 www.findomestic.rs FINDOMESTIC BANKA AD PEJČINOVIĆ Radivoj Member

International Business Sector in Serbia March 2011

Company Register

of the Executive Board Kosovska 10 11000 Belgrade 381 11 333 1755 www.findomestic.rs FINDOMESTIC BANKA AD VERNEYRE Jean Secrétaire Général Kosovska 10, Belgrade 381 11 33 31 737 www.findomestic.rs GIDE LOYRETTE NOUEL SANTONI Carol Avocat collaborateur responsable Serbie Andricev venac 2/III 11000 Belgrade 381 11 30 24 900 www.gide.com GIDE LOYRETTE NOUEL CVIJANOVIC Marina Business Development Manager Andricev venac 2/III 11000 Belgrade 381 11 30 24 900 www.gide.com GLOBAL PRESS D.O.O. DABOUDET Mathieu Directeur de la Distribution, de l’Informatique et de l’Organisation Žorža Klemansoa 24 11000 Belgrade 381 11/ 276 4538 www.globalpress.rs HEINEKEN MAHOT Francois Xavier GM Oml. brigada 90 b 11000 Belgrade 381 11 3538 611 biljana.bobic@heiniken.com HYATT REGENCY BEOGRAD MOURA Georges Director of Rooms / Sales & Marketing Milentija Popovica 5 11000 Belgrade 381 11 301 1102 www.belgrade.regency. hyatt.com IDR & PARTNERS DOO

LEBAS Philippe Directeur Krunska 85 11000 Belgrade 381 11 2453 458 IMLEK AD POPOVIĆ Srđan , Directeur Marketing Imlek Maršala Birjuzova 41 11000 Belgrade 381 11 3772 413 www.imlek.rs HIT AUTO GRASSER Eric Directeur Staro sajmiste 29 11000 Belgrade 381 11 20 18 000 www.hitauto.co.rs KARANOVIC & NIKOLIC GANNON Patricia Avocat Lepenička 7 11000 Belgrade www.karanovic-nikolic.rs KPMG DOO BEOGRAD MUTRICY Daphne Assistante Manager/Tax department Kraljice natalije 11, Belgrade 381 11 2050571 www.kpmg.rs LAFARGE BFC AD BORC Costin Dirécteur Général Trg BFC 1 , 21300 Beocin 381 21/87 41 01 www.lafarge.com LAFARGE BFC AD Goldstein Daphna Marketing & Cementitious Manager Trg BFC 1 21300 Beocin 381 21 874 160 www.lafarge.com LEGRAND GOVEDAR Michel , Directeur Bureau & Resp. Zone Balkans Est Djordja Vajferta 36 11000 Belgrade 381 11 2453 936 www.legrandelectric.co.rs LOHR BALLOUE Jean-Pierre General Director

381 11 260 79 79, www.novkol.co.rs NOVKOL AD HRANISAVLJEVIĆ Miloš Executive Manager Surcinski put 1k 11000 Belgrade 381 11 260 7979 www.novkol.co.rs PERNOD RICARD AMIDZIC Predrag GM Bul. Oslobodjenja 211 11000 Belgrade 381 11 3091 517, www.pernod-ricard.com PRICEWATERHOUSE COOPERS KOENIG Emmanuel Country Becejski put 31 24300 Managing Partner Backa Topola Oml. brigada 88a 381 24 712 777 11000 Belgrade www.lohr.fr 381 11 3302100 L'OREAL BALKAN DOO www.pwc.com STRELLER Brigitte GM PUBLICIS Bul. Zorana Đinđića 64A 1 KUSIC Zaklina CEO 1000 Belgrade Gospodar Jovanova 2 381 11 22 05 900 11000 Belgrade www.loreal.com 381 11 2180 533 L'OREAL BALKAN DOO www.publicis.com BRESSON Benjamin Supply PUPIN TELECOM Chain Manager RADOVANOVIC Miroslav Bul. Zorana Đinđića 64A President of company 11000 Belgrade BATAJNIČKI PUT 23 11000 381 11 22 05 902 Belgrade www.loreal.com 381 11 3070 516, MSS STAFFING SERVICES www.pupintelecom.rs VERNEYRE Christelle ReRENAULT NISSAN SRBIJA sponsable Commercial DOO Ilije Garasanina 22 11000 BELIN Milan Directeur Belgrade Géneral 381 11 32 31 559 Oml. brigada 88 11000 www.mss.co.rs Belgrade MSS STAFFING SERVICES 381 11 21 78 187 MAKSIĆ Zagorka Conwww.renault.rs sultante en Ressources SAINT GOBAIN Humaines GRUJIĆ Aleksandar Président Ilije Garašanina 22 Vladimira Popovica 40/III 11000 Belgrade 11000 Belgrade 381 11 30 37 582 381 11 22 82 444 www.mss.co.rs www.saint-gobain.com MLEKOPRODUKT AD SANOFI AVENTIS DOO PERON Benoit Directeur MARJANOVIC Pavle GM Marketing Ventes Temisvarski drum 24 23000 Vladimira Popovica 40/IV 11000 Belgrade Zrenjanin 381 11 21 20 541 381 23/525 577 www.sanofi-aventis.com www.mlekoprodukt.com SAFEGE (GROUPE SUEZ) NOVKOL AD DUPLOUY VIŠNJIĆ Nikola Technical Jean-Claude Team Leader Manager Dusina, 2 11000 Belgrade Surcinski put 1k 11000 381 11 3247994 Belgrade SCHNEIDER ELECTRIC 381 11 260 79 79, COSTA Giovanni Country www.novkol.co.rs Manager NOVKOL AD Milutina Milankovica 7d JANKOVIĆ Milorad GM 11000 Belgrade Surcinski put 1k 11000 381 11 3773 100 Belgrade

International Business Sector in Serbia March 2011

www.schneider-electric.com SERVIER CAILLAUD Aurélien Directeur du Bureau de Representation Bul. Zorana Djindjica 87/2 11000 Belgrade +381 11 30 17 790 www.servier.com SLADARA MALTINEX AD NIKITINE Konstantin CEO INDUSTRIJSKA ZONA BB 21400 Backa Palanka 381 21/752 910 381 21/604 2399 www.soufflet.com SOCIETE GENERALE BANKA SRBIJA BRAJOVIC Nemanja Corporate Relationship Manager Bul. Zorana Đinđića 50 a/b 11000 Belgrade 381 11 222.1.235 www.societegenerale.rs SOCIETE GENERALE BANKA SRBIJA PORCHER Patrick Administrative Manager Bul. Zorana Đinđića 50 a/b 11000 Belgrade 381 11 30 11 590 www.societegenerale.rs SOCIETE GENERALE BANKA SRBIJA TOUSSAINT Antoine President of the Executive Board Bul. Zorana Đinđića 50 a/b 11000 Belgrade 381 11 30 11 401 www.societegenerale.rs SOCIETE GENERALE BANKA SRBIJA VERSEILS Gilles Vice - President of the Executive Board Bul. Zorana Đinđića 50 a/b 11000 Belgrade 381 11 30 11 425 www.societegenerale.rs SOCIETE GENERALE OSIGURANJE DEBARD Stéphane Directeur Général Bul. Mihajla Pupina 115 dj 11000 Belgrade 381 (0)11 26 08 655 www.societegenerale.rs SOCIETE GENERALE BANKA SRBIJA HOSEMANS David Directeur Financier Bul. Zorana Đinđića 50 a/b 11000 Belgrade + 381 11 30 11 590 www.societegenerale.rs STREIT JUCIT DOO MEDENICA Nenad Respon-

sable de site Kralja Petra I 156 22300 Nova Pazova 381 22/33 12 99 www.groupe-streit.com TIGAR AD NIKOLIC Dragan GM Nikole Pašića 213 18300 Pirot 381 10/313 121 www.tigar.com TIGAR AD PETKOVIĆ Jelena Executive director Nikole Pašića 213 18300 Pirot 381 10/313 121 www.tigar.com TIGAR TYRES MASSON Bruno Nikole Pasica 213 18300 Pirot TELEKOMUNIKACIJE RACUNARI I SERVISI BILJIC Dragan Directeur Mose Pijade 7 A 11130 Kaludjerica 381 11/312-9751 www.trservices.fr VEOLIA TRANSPORT GOTTHOLD Claes Country Manager/CEO Zrenjaninski put 86 M 11000 Belgrade 381 11 3317 517 www.veolia-transport.info XPRO DOO ISTRIA Claude Executive director Baje Pivljanina 53a 11000 Belgrade +381 (0)11 36 30 200 www.xpro.rs WILHELM & CO ZIZA PONJEVIC Gisèle Responsable de développement SEE Velislava Vulovića 15 11000 Belgrade www.wilco.be AMBASSADE DE FRANCE REMOND Olivier Chef de la Mission Economique Zmaj Jovina 11 11000 Belgrade 381 11 302 36 20 www.missioneco.org/serbie AMBASSADE DE FRANCE PARQUET Olivier Conseiller Commercial - Adjoint du Chef de Mission Zmaj Jovina 11 11000 Belgrade 381 11 302 36 20 www.missioneco.org/serbie

It is Time to Invest IN SERBIA

France

We know the government is aware of the situation and is working on this difﬁcult subject

“I

- As usual, we have various opinions according to each member. The decision to invest in infrastructure is a good one and it will help develop business in the long term as well the restructuring plan for all administrations which is very welcome, despite the social difficulties with implementing such plans. The decision to maintain the ex► What are the most frequent problems that comport subsidies of agricultural products in 2010 was the right decision. panies from your Association have to deal with The strong motivation to join the EU in Serbia? community is also a very satisfying - Various problems could be underlined such as: the point, as well the signing of several international fact that administrative rules and laws are still untrade agreements. Some other measures though clear, they are old, there have been a lot of changpositive, have negative effects due to their implees and they even overlap. This allows different inmentation process, or they are too slow or too imterpretations on specific subjects and can open precise. One that is particularly damaging to busithe door to non ethical deals; the official norms ness is the new property law. We know the govare still imprecise, with no local official laboratoernment is aware of the situation and is working ries to control them; a very positive message for on this difficult subject. One point that small and medium enterprises to incould affect business predictability in vest but subsides are not in agreement Due to the 2011 is the ‘stand by deal’ with the IMF with this goodwill. that will end in April 2011 and the curfrequent ► Is it difficult for your members to rate stability. We need to have a changes, it is rency clear picture for 2011. make long-term business plans in Serbia bearing in mind the frequent not so simple to changes in tax policy? make long term ► What message would you like to con- As you mentioned, due to the frevey to the members of the Internaquent changes, not only in tax policy, business plans tional Business Sector in Serbia? it is not so simple to make long term - Serbia has a big potential and globusiness plans. We can’t avoid mentioning the grey bally, the conditions for investors are more and economy which is still at a high level and has creatmore secure, despite the necessity of improveed in different sectors some unfair competition, but ments mentioned above. In other words, it is time we have all noticed the positive trend in the last two to invest in Serbia and as a French-Serbian chamyears and the real motivation of the government to ber of commerce it is our mission to help and adimprove this situation. vise those who would like to develop a business in this country. We can also offer services such ► What do your members think of the measures as sales prospective missions as well as product/ market tests. You can contact us through our web devised by the Serbian government in 2010? Did site www.ccfs.rs or directly by phone on: (+381 11) these measures help their businesses during 3120 732 and fax: (+381 11) 3120 737. ■ the economic downturn? would like to emphasise the various attributes that allow us to do business in Serbia and constitute the attractiveness of this country: the intellectual levels of staff, political stability, the cultural and historical links with France and the French community, a pragmatic approach to solving economic problems, the tax levels and the very easy integration of foreigners,” says Patrice Filoche, the President of the French-Serbian Chamber of Commerce.

International Business Sector in Serbia March 2011

Patrice Filoche President of the French-Serbian Chamber of Commerce

Continuing Investment IN SERBIA

Germany

Serbia needs to focus on the branches of economy which will give it a competitive advantage on the European market

Ernest Bode President of the German Chamber of Commerce in Serbia

ccording to data of the Serbian Chamber of Commerce, foreign trade between Serbia and Germany reached 2.8 billion dollars in 2010. Germany is an important trade partner of Serbia’s - the most important within the European Union - and is in third place in regards to the value of exports, and in second position in terms of the total value of imports. We spoke with Ernest Bode, President of the German Chamber of Commerce in Belgrade about the issues facing German companies in Serbia as well as the shape of the investment climate.

What do your members think of the measures devised by the Serbian government in 2010? Did these measures help their businesses during the economic downturn? - The financial crisis fortunately did not hit Serbia as it did Greece or Spain or other countries, however it was natural that Serbia did not fall as much as the others since it didn’t rise as much as the others did. However, the downturn in all the branches of the economy resulted in the growing illiquidity of the Serbian economy and to over 60,000 companies in Serbia with blocked bank accounts due to unsettled debts. The measures of the Serbian government are well-intentioned; however, Serbia needs to focus on the branches of economy which will give it a competitive advantage on the European market.

►

What are the most frequent problems that companies from your Association have ► What message would you like to to deal with in Serbia? - The most frequent problems are comconvey to the members of the InterCompared to plicated and long administrative pronational Business Sector in Serbia? neighbouring cedures, including export and import - In addition to the areas where there procedures, procedures for gas and countries, the tax is lots of room for improvement (e.g. electricity connections, and especially procedures, the laregime in Serbia administrative building permissions and all other adbour law, trade law, tax law, etc.), I ministrative procedures related to land is favourable for am of the opinion that foreign invesownership. Moreover, Serbian legislators should invest or continue investinvestors tion still has anachronistic laws, which ing in Serbia. Compared to neighare paradoxical and exist without any bouring countries, the tax regime is real purpose. Such examples exist in the trade law, favourable for investors – Serbia has the lowlabour law, tax law, etc. and only create difficulties est tax on profit rate in Europe of 10 percent, the both for companies and employees. state and regional governments offer support to potential investors, and perhaps the most impor► Is it difficult for your members to make longtant fact is that Serbia has a rather well educated labour force. Furthermore, the country is in a term business plans in Serbia bearing in mind good geographical position, it is only going to dethe frequent changes in tax policy? velop and utilise its potentials, and the business - My opinion is that the tax rates are stimulating environment should therefore become even more and the tax policy in Serbia is in some respects ilfavourable. ■ logical, but overall satisfactory. ►

International Business Sector in Serbia March 2011

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Company Register

Creditreform Creditreform Belgrade is the leader on markets of Serbia, Montenegro and Bosnia and Herzegovina, offering following to its clients: - solvency - demand collection - monitoring

Dragoslava Jovanovića 13 11000 Beograd Tel: +381 11 334 89 18 Fax: +381 11 334 89 17 e-mail: info@cmserbia.com www.cmserbia.com AAA-1 RENT D.O.O. – SIXT FRANŠIZE Žorža Klemensoa 19 11000 Beograd +38 11 328 6654 office@sixt.rs www.sixt.rs ADRIA MEDIA SERBIA D.O.O. Oml. brigada 88a 11070 Novi Beograd +381 11 2079 900 b.rademann@adriamedia.rs www.adriamedia.rs ARNDT MANAGEMENT CONSULTING GMBH - NIŠ CONSULTING Bul. Sv. Cara Konstantina 80-86 18000 Niš +49 69 974 67 136 reinhold.arndt@arndtmanagement-consulting. com www.arndt-managementconsulting.com NAI ATRIUM D.O.O. Roman Klott, Director Bul. Mihajla Pupina 165 G 11070 Novi Beograd +381 11 2205 880 office@nai-atrium.com www.nai-atrium.com www.naiglobal.com BALKAN LAND DEVELOPMENT D.O.O. Žarkovačka 21g 11030 Beograd +381 11 3571 794 info@balkan-land-development.com www.balkan-land-development.com BALL PACKAGING EUROPE BELGRADE LTD. Batajnički drum 21A 11080 Beograd +381 11 3770 600 jelena_radicev@balleurope.com www.ball-europe.com BASF D.O.O. Omladinskih brigade 90b

11070 Novi Beograd + 381 11 30 93 400 www.basf.rs BAUKU D.O.O. Kosovska 35 11000 Beograd +381 11 3034 527 bauku@beotel.rs www.bauku.de BAYER D.O.O. Miodrag Stankovic ,MD: Oml. brigada 88b 11070 Beograd +381 11 2070 200 office@bayer.co.rs www.bayer.co.rs BDO D.O.O. Knez Mihailova 10 11000 Beograd +381 11 32 81 399 bdo@bdo.co.rs www.bdo.co.rs HOLIDAY INN BELGRADE, BELEXPOCENTAR D.O.O. Slavica Bogosavljevic,Izvrsni Director Španskih boraca 74 11070 Novi Beograd +381 11 3100000 t.pavlovic@holiday-inn.rs reservations@holiday-inn.rs www.holiday-inn.rs BERLIN CHEMIE REPRESENTATIVE Prilepska 1 11000 Beograd +381 11 3657 098 office@berlin-chemie.rs www.berlin-chemie.rs BIG DUTCHMAN INTERNATIONAL GMBH – NOVI SAD Bul. Oslobođenja 30a 21000 Novi Sad +381 21 6334 141 sasa.duric@bigdutchman.rs www.bigdutchman.rs BINVEX – STANDARD D.O.O. Dragan Stefanovic,Director Požarevačka 35 11000 Beograd +381 11 3836 847 dragan.stefanovic@binvex.

www.creditreform.rs / www.creditreform.com / info@creditreform.rs Tel: +381 11 2696-059; +381 11 2606 876; Fax: +381 11 2672 998 com BOŽIĆ I SINOVI D.O.O. Maksima Gorkog 2 26000 Pančevo +381 13 331 166 nikolaegic@bozic.rs www.bozic.rs BT-PEGROTOUR D.O.O. (HRG SERBIA) Predrag Spanjevic,Director Cubrina 4, Sprat IV Stan 19 11000 Beograd +381 11 3038 920 gordana@rs.hrgworldwide. com www.hrgworldwide.com CMS REICH-ROHRWIG HASCHE SIGLE DOO Cincar Jankova 3 11000 Beograd +381 11 3208900 radivoje.petrikic@cms-rrhs. com www.cms.rrh.com COMMERZBANK AG REPRÄSENTANZ BELGRAD Genex Apartmani, Apt.112 Vladimira Popovica 6 11070 Novi Beograd +381 11 30 18 520 fi.belgrad@commerzbank.com www.commerzbank.com CONDATA D.O.O. Carice Milice 3 11000 Beograd +381 11 2629 021 office@condata.rs www.condata.rs CONFIDA CONSULTING D.O.O. Knez Mihailova 22 11000 Beograd +381 11 3039 104 office@confida.rs www.confida.rs CORPORATE MEDIA D.O.O. Dragoslava Jovanovića 13 11000 Beograd +381 11 334 8918 info@cmserbia.com www.cmserbia.com CRAFORD INVESTMENT D.O.O.

Paje Adamova 2 11000 Beograd +381 11 3699 115 office@craford.rs www.craford.rs CREDITREFORM D.O.O. Palmira Toljatija 5/III 11070 Novi Beograd +381 11 2696 059 k.ristic@creditreform.rs www.creditreform.com DAD DRÄXLMAIER AUTOMOTIVE D.O.O. Skladišna hala 1 Lokacija Bagljaš Aerodrom 23000 Zrenjanin +381 23 519 001 paechnatz.joerg@draexlmaier.de www.draexlmaier.com MERCEDES-BENZ SRBIJA I CRNA GORA D.O.O. (DAIMLER CHRYSLER SCG D.O.O.) Oml. brigada 33 11070 Novi Beograd +381 11 3019 042 andreas.binder@daimler. com www.mercedes-benz.rs DEKRA ZAPOSLJAVANJE D.O.O. Antifašističke borbe 12 11070 Novi Beograd +381 11 2120 454 marko.bogdanic@dekra.rs www.dekra.rs DELTA GENERALI OSIGURANJE D.O.O. Milentija Popovića 7b 11070 Novi Beograd +381 11 2012 750 aleksandar.supica@deltagenerali.rs www.deltagenerali.rs DELTA M D.O.O. Milentija Popovića 7b 11070 Novi Beograd +381 11 2012 350 milka.vojvodic@deltamgrupa.rs www.deltamgrupa.rs DERTOUR D.O.O. Oml. brigada 88b /IV

International Business Sector in Serbia March 2011

11070 Novi Beograd +381 11 2220 616 www.dertour.rs DEUTSCHE BAHN AG REPRÄSENTANZ BEOGRAD Takovska 6/II/2 11000 Beograd +381 11 3033 877 db.logistics@sezampro.rs www.bahn.de PREDSTAVNISTVO DEUTSCHE BANK AG, FRANKFURT A.M. – GERMANY Balkanska 2 IV Sprat, Suite 1402 11000 Beograd +381 11 2055 050 nemanja.zugic@db.com www.db.com EWACO D.O.O. Bul. Arsenija Carnojevica 16 11000 Beograd +381 22 366 400 +381 22 366 429 office@man.rs www.man.rs DHL INTERNATIONAL BEOGRAD D.O.O. Juria Gargarina 36v 11070 Novi Beograd +381 11 3105 500 info-rs@dhl.com www.dhl.rs DORMA ELMAT Maksima Gorkog 135 11000 Beograd +381 11 2447 321 office@elmat.me www.elmat.me DRÄGER TEHNIKA D.O.O. Tošin bunar 41 11000 Beograd +381 11 3739 911 office.serbia@draeger.com www.draeger.com DSD KONSTRUKTION D.O.O. Milana Petrovica 21 21000 Novi Sad +381 21 6791 888 minas@dsd-serbia.co.rs www.dsd-steel.com EKAPIJA.COM D.O.O. Vladimira Popovića 14

11070 Novi Beograd +381 11 2120 511 management@ekapija.com www.ekapija.com EOS MATRIX D.O.O. Đorđa Stanojevića 14 11070 Novi Beograd +381 11 3300 700 i.infoyu@eos-matrix.com www.eos-matrix.rs EUROCARGO D.O.O. INTERNATIONALE SPEDITION & TRANSPORT Selo Strojkovce 16203 Vucje-Leskovac +381 16 230 400 jasmina@eurocargo.rs www.eurocargo.rs EUROPOOL INTERNATIONAL TRACKSYSTEMS D.O.O. BEOGRAD Cara Uroša 11 11000 Beograd +381 11 3284 391 matic@ep-tracksystems. com www.euro-pool.com EXECOM D.O.O. Bul. Kralja Petra I 89 21000 Novi Sad +381 21 4770 500 office@execom.eu www.execom.eu FIRST DATA SCG D.O.O. Kopernikova 8 11000 Beograd +381 11 2071 100 olja.dakic@firstdata.rs www.firstdata.rs FORMAN BGD D.O.O. Srpskocrkvena 20 22320 Indjija +381 22 555 814 ecimovic@forman-gmbh. com www.forman.rs FRESENIUS MEDICAL CARE SRBIJA D.O.O. Beogradski put bb, 26300 Vrsac +381 13 802 502 +381 13 821 060 igor.zivic@fmc-ag.com

Company Register

Huber SRB

Huber SRB d.o.o. Viline Vode 47 11000 Beograd, Srbija www.huber.rs sasa.vukic@huber.rs www.hubergroup.com

predrag.vranic@fmc-ag. com Jurija Gagarina 11 11070 Novi Beograd +381 11 395 1000 GEZE D.O.O. Elemirski put BB 23000 Zrenjanin E-Mail: d.farkas@geze.com www.geze.com Service: Design and production of construction technique GFK Milutina Milankovića 27 11070 Novi Beograd +381 11 3130 500 info.serbia@gfk.com www.gfk.rs GRAH AUTOMOBILE D.O.O. Kneza Miloša Obrenovića bb 34227 Batočina +381 34 501 060 aca.zlatic@grah-automotive.com GRAND MOTORS D.O.O. Milutina Miankoviča 21 11070 Novi Beograd +381 112090 661 stanko.radic@ford.rs www.ford.rs GRUNER SERBIAN D.O.O. 29. Novembra BB 16210 Vlasotince +381 16 230 603 cedomir.bozilovic@elradint.si www.elrad-int.si www.gruner.de GTZ-GESELLSCHAFT FÜR TECHNISCHE ZUSAMMENARBEIT GMBH Zupana Vlastimira 6 11040 Belgrad +381 11 2666 544; uwe.stumpf@gtz.de www.gtz.de GU BKS D.O.O. Uginovacki put 99c 11080 Beograd - Beograd - Zemun +381 11 2098 500 sasa.uzelac@g-u.rs

www.g-u.com HEIDELBERG JUGOSLAVIJA D.O.O. Pljevaljska 2 B 11050 Beograd +381 11 3045 460 alexander.hufnagel@ heidelberg.com www.heidelberg.com HEMOFARM A.D. WOLFRAM HEINISCH,Director Beogradski put bb 26300 Vršac +381 13 803 100 Gordana.lazic-velovan@ hemofarm.com www.hemofarm.com HENKEL SRBIJA D.O.O. Bul. oslobođenja 383 11000 Beograd +381 11 2072 200 www.henkel-srbija.com HINTE GMBH Griesbachstraße 10 D-76185 Karlsruhe +49 (0) 721 931 330 ofreier@hinte-messe.de www.hinte-messe.de HÖDLMAYR ZASTAVA D.O.O. Trg Topolivaca 4 34000 Kragujevac +381 34 323 239 serbia@hoedlmayr.com www.hoedlmayr.com HOLCIM (SRBIJA) D.O.O. POPOVAC Popovac kod Paraćina 35254 Popovac +381 35 572 260 frank.wild@holcim.com www.holcim.rs HOLLEMAN D.O.O. Milinka Kušića 1/3 11250 Beograd Tel: +381 11 257 13 07 E-Mail: info@holleman.rs www.holleman.rs Service: Transport HOYER D.O.O. Banjički put 62. 11090 Beograd +381 11 3592 456

Telefon +381112751929 Fax +381112763031 Mobilni +38163607043

zarko.andjelkovic@hoyerserbia.com www.hoyer-group.com www.hoyer-serbia.com HUBER SRB D.O.O. BELGRADE Mr.Sasa Vukic Viline Vode 47 11000 Belgrade +381 11 275 1929 office@huber.rs sasa.vukic@huber.rs www.huber.rs HYPO ALPE-ADRIA-SECURITIES D.O.O. Bul. Avnoja 8a 11070 Novi Beograd +381 11 2016356 securities@hypo-alpeadria.rs www.hypo-securities.rs IVA 28 D.O.O. Jurija Gagarina 231/322 11070 Novi Beograd +381 11 3015 640 miloje.ercevic@iva28.rs www.iva28.rs KELLER GEOTECHNIK D.O.O. SRBIJA Ustanicka 189/I-6b, 11000 Beograd +381 11 3470 868 r.thurner@kellergrundbau.at www.keller-geotehnika.rs KFW BEOGRAD Župana Vlastimira 6 11000 Beograd +381 11 3671 273 kfw.belgrade@kfw.de www.kfw-entwicklungsbank.de/serbia KNAUF D.O.O.BEOGRAD Privredna Zona Gornji Zemun , Zona 4 11080 Beograd - Zemun +381 11 2074 500 ivanovic.milutin@knauf.rs www.knauf.com www.knauf.co.rs LIBRA BEOGRAD D.O.O. Obalskih radnika 4g 11030 Beograd

+381 11 3540 174 librabgd@eunet.yu LINDE GAS SRBIJA Petrovoselski put 143 21220 Bečej +381 21 6811 010 slobodan.macedonic@ yu.linde-gas.com www.linde.com LINDE VILJUŠKARI D.O.O. Autoput BG-NS 294a 11080 Beograd - Zemun +381 11 3757 401 vesna.j@linde-mh.rs www.linde-mh.rs LUFTHANSA AKTIENGESELLSCHAFT-LUFTHANSA BEOGRAD Terazije 3 11000 Beograd +381 11 3034 944 info@lufthansa.rs www.lufthansa.com www.miles-and-more.com www.staralliancecompanyplus.com MBS TEHNO, D.O.O. Bul. Despota Stefana 21 11000 Beograd +381 11 3229 219; info@mbstehno.co.rs www.mbstehno.co.rs POLITIKA NOVINE I MAGAZINI Makedonska 29 11000 Beograd +381 11 3301 161 kabinetgen.dir@politika.rs Mira Glisic Simic generalni Director MEDINIC EKSPORT-IMPORT D.O.O. Daničareva 57 11000 Beograd +381 11 3047 744 ljiljana.belcevic@medinic-b. com MERCK D.O.O. Djordja Stanojevica 12 11070 Novi Beograd +381 11 2175 761 merck@merck.rs www.merck.rs

MESSER TEHNOGAS A.D. Ernst Bode Banjički put 62 11090 Beograd +381 11 3537 210 ernst.bode@messer.rs www.messer.rs METRO CASH CARRY D.O.O. BEOGRAD Autoput za Novi Sad 120 11080 Beograd - Zemun +381 11 3777 366 Jovana.bolic@metro.rs www.metro.rs METZ GROUP D.O.O. BEOGRAD Njegoševa 40 11000 Belgrad +381 11 446 916 ch_becker@beocity.net www.metz-group.com MILOŠEVIĆ CREATIVE COMMUNICATIONS D.O.O. BEOGRAD Balkanska 2 11000 Beograd +381 11 2055010 office@mc2.rs www.mc2.rs MUEHLBAUER D.O.O. Aleksandra Stambolijskog 3b 11000 Beograd +381 11 3066 298 serbia@muehlbauer.de www.muehlbauer.de NEUMANN INTERNATIONAL AG BEOGRAD Kneza Sime Markovića 7 11000 Beograd +381 11 2182 588 boban.ilic@neumann-inter. com www.neumann-inter.com NLB INTERFINANZ D.O.O. BEOGRAD Bul. Mihaila Pupina 165 v 11070 Novi Beograd +381 11 2225 350 schneider@nlbi.ch www.nlbinterfinanz.ch OBI SRB TRGOVINA D.O.O. Vladimira Popovica 6/209

11070 Novi Beograd +381 11 3018 518 aleksandar.pasic@obi.rs www.obi.at OFFICECOM D.O.O. BEOGRAD Tronoška 18 11185 Belgrad +381 11 3774 535 marijana@officecom.rs www.officecom.rs PANOS INŽENJERING, Delfe Ivanic 59 21241 Novi Sad +381 21 621 0 990 office@panosing.com www.panosing.com PECOCAR D.O.O. Miletićeva 124 23000 Zrenjanin +49 6235 490 966 peterbreuer@pecolit.com www.pecolit.com PHIWA D.O.O. Matije Korvina 17 24000 Subotica +381 24 647 222 phiwa@phiwa.com www.phiwa.com PMC INTERNATIONAL PERSONAL - UND MANAGEMENT- BERATUNG GESELLSCHAFT M.B.H. BEOGRAD Kralja Petra 32 11000 Beograd +381 11 3282 417 +381 11 3282 416 pmc@pmc-international. co.rs www.pmc.at POLIKLINIKA MIRAMONTI D.O.O. BEOGRAD Tolstojeva 44 11000 Beograd +381 11 3671 352 +381 11 3679 452 info@poliklinika-miramonti.rs www.poliklinika-miramonti.rs POLYMIT-B D.O.O. ŠABAC Branimira Ćosića 6 15000 Šabac +381 15 360 300; +381 15

International Business Sector in Serbia March 2011

Company Register 360 301 +381 15 360 308 360 309 bilanpolymit@open. telekom.rs www.polymit.com PORSCHE LEASING SCG D.O.O. Rudolf Walker, Director Dejan Pavlovic, Deputy Director P. Box 15, Zrenjaninski put 11 11210 Belgrade, Serbia Tel: 0800 350 350 Fax +381-11-3042 449 info@ porscheleasing.rs www.porscheleasing.rs PORSCHE SCG D.O.O. BEOGRAD Bojan Muravec – generalni Director Zrenjaninski put 11 P. fah 16 11210 Beograd +381 11 3042 501 jana.konstantinovic@ porschescg.rs bojan.muravec@porschescg.rs www.porsche.com www.porsche-scg.rs www.porsche-holding.com PRICEWATERHOUSECOOPERS, D.O.O. - PWC BEOGRAD Oml. brigada 88a 11000 Beograd +381 11 3302 100 +381 11 3302 101 emmanuel.koenig@rs.pwc. com www.pwc.rs PROCREDIT BANK A.D. BEOGRAD Milutina Milankovica 17 11070 Novi Beograd +381 11 2077 855 +381 11 2077 905 info@procreditbank.rs www.procreditbank.rs PROFINE D.O.O. Batajnički drum bb 11080 Beograd - Zemun +381 11 2101 987; +381 11 2101 986 +381 11 3076 012 serbia@profine-group.com www.profine-group.com DEMMAG CONSULTING Miokovci b.b. 32000 Čačak +381 32 8822 45 nenadovic@protektorsrbija.com manfred.striebich@protektor.com www.protektor.com

PS CONFIDAS D.O.O. Imotska 1 11000 Beograd +381 11 3956 800 +381 11 3956 888 a.samonig@ps-confidas.rs www.ps-confidas.rs P.S. TELEFONIJA A.D. BEOGRAD Kumodraška 241 11000 Beograd +381 11 3404 000; +381 11 3404 130 +381 11 3404 112 www.telefonija.rs ( RA )ADVOKATSKA KANCELARIJA JANKOVIĆ, POPOVIĆ & MITIĆ Čarli Čaplina 37 11000 Beograd +381 11 2076 850 nikola.jankovic@jpm.rs nenad.popovic@jpm.rs milos.mitic@jpm.rs www.jpm.rs ( RA )ADVOKATSKA KANCELARIJA JOKSOVIĆ, STOJANOVIĆ & PARTNERS Internationalnih brigada 38 11000 Beograd +381 11 344 03 74 +381 11 344 59 72 milan@jsplaw.rs www.jsplaw.rs ( RA )ADVOKATSKA KANCELARIJA KARANOVIĆ I NIKOLIĆ Resavska 23a 11000 Beograd +381 11 3094 200 +381 11 3094 223 dragan.karanovic@ karanovic-nikolic.com dejan.nikolic@karanovicnikolic.com www.karanovic-nikolic.com (RA )ADVOKATSKA KANCELARIJA MILOVANOVIĆ Omladinskih brigade 88a 11070 Beograd +381 11 3302 100 +381 11 3302 101 predrag.milovanovic@ rs.pwc.com ( RA ) ADVOKATSKA KANCELARIJA BOJOVIĆ & DAŠIĆ Gospodar Jovanova 83 11000 Beograd +381 11 3036 468 mbojovic@bdklegal.com vdasic@bdklegal ( RA )ADVOKATSKA KANCELARIJA TOMIĆSTEVIĆ-DULIĆ Carice Milice 3/II

11000 Beograd +381 11 3285 227; ljubica.tomic@tomic-stevic. co.rs www.tomic-stevic.co.rs REEMTSMA- IMPERIAL TOBACCO SCG D.O.O. Diplomatska Kolonija 20 11000 Beograd +381 11 3067 545 info@rs.imptob.com www.imperial-tobacco.com REHAU D.O.O. Batajnički drum 283 E 11080 Beograd – Beograd - Zemun +381 11 3770 302; +381 11 3770 319 Nikola.Ivosevic@rehau.com www.rehau.rs REUM D.O.O. BEOGRAD Carl-Reum-Ulica Veliko Polje 35210 Svilajnac +381 65 6284 606 sascha.vragolic@reum.de www.reum.de ROBERT BOSCH D.O.O. Milutina Milankovića 11a 11070 Novi Beograd +381 11 2052 331 jovanka.jovanovic@bosch. com www.boschsecurity.rs www.bosch.com ROBERTS TRAVEL AND CONSULTING D.O.O. Bul. Despota Stefana 15 11000 Beograd +381 11 3032 135 Roberts1@eunet.rs S&FRIENDS SCHOLZ&FRIENDS D.O.O. Gospodar Jevremova 53 11000 Beograd +381 11 2639 640 tijana.adamov@s-f.com www.s-f.com www.newmoment.com S&T SERBIA D.O.O. Narodnih heroja 43/XXIII 11070 Novi Beograd +381 11 711 6221 info@snt.rs www.snt.rs S.E. TRADE Slanački put 26 11000 Beograd +381 11 2972 223 nvranes@zerowaste.rs www.zerowaste.rs SANO D.O.O. Mileve Simić bb 21000 Novi Sad +381 21 446 917; +381 21 419 484 klara@sano.rs

www.sano.rs SAP WEST BALKANS D.O.O. Oml. brigada 88 b 11070 Novi Beograd +381 11 3536 900 vladimir.popovic@sap.com www.sap.com SCHENKER D.O.O. Batajnički drum 283 d, 11080 Beograd +381 11 3757 717 slavoljub.jevtic@schenker.rs www.schenker.rs SCHOLZE GRUPPE D.O.O. Bul. Despota Stefana 13 11000 Beograd +381 11 333 7470 471 belgrade@scholze.rs www.scholze.de SIEMENS D.O.O. Oml. brigada 21 11070 Novi Beograd +381 11 2096 005 tihomir.rajlic@siemens.com www.siemens.rs SIG COMBIBLOC GMBH & CO. KG Hadži Ruvimova 61/33 21000 Novi Sad +381 21 6310 179 mile.strbac@sig.biz www.sig.biz SINALCO SRBIJA D.O.O. Gornja Toplica bb 14243 Gornja Toplica +381 14 60 048 www.sinalcosrbija.com SPIEGELFELD INTERNATIONAL D.O.O. Neznanog junaka 14 11040 Beograd +381 11 3679 111 nijemcevic@spiegelfeld.eu www.spiegelfeld.eu SUNOKO D.O.O. Trg Marije Trandafil 7 21000 Novi Sad +381 21 4878 111 info@sunoko.rs www.sunoko.rs THYSSENKRUPP ELEVATORI D.O.O. Bul. Mihaila Pupina 10 z -

International Business Sector in Serbia March 2011

apartman 533 11070 Novi Beograd +381 11 2129 612; +381 11 2129 613 igor.tanaskovic@thyssenkrupp.com www.thyssenkrupp-elevator-serbia.com TM IMMO D.O.O. Djordja Stanojevica 12, 11070 Novi Beograd +381 11 3189 120 tmimmo@nadlanu.com TRCPRO (TECHNICAL RESEARCH CENTER) Preradovićeva 31 21131 Petrovaradin +381 21643 3824; hotimir.licen@trcpro.rs www.trcpro.rs TRENKWALDER D.O.O. Oml. brigada 86 11070 Novi Beograd +381 11 2129 063 m.grujic@trenkwalder.com www.trenkwalder.com TUV SUD SERBIA D.O.O. Rudnička 2 11 118 Beograd Srbija +381 11 244 11 11 office@tuv.rs www.tuev-sued.de www.tuv.rs UNIFARM MEDICOM D.O.O. Cara Dušana 264 11080 Beograd - Zemun +381 11 2198 451 r.krstonijevic@unifarmad.rs www.unifarmad.rs VICTORIA GROUP NOVI SAD Hajduk Veljkova 11 21000 Novi Sad +381 21 4895 400 office@victoriagroup.rs www.victoriagroup.rs VIESSMANN D.O.O. BEOGRAD Tabanovačka 3 11010 Beograd,PAK: 160111 +381 11 30 97 887

viessmann.srb@sbb.rs www.viessmann.co.rs VOLKSBANK A.D. BEOGRAD Bul. Mihaila Pupina 165g 11070 Novi Beograd +381 11 2013 259 sasa.ivanovic@volksbank.rs www.volksbank.rs WASI D.O.O. Pančevački put 38 11210 Beograd +381 11 2078 227 sasa.marinkovic@wasi.rs www.wasi.rs WEISHAUPT D.O.O. BEOGRAD Bul. Mihaila Pupina 6 11070 Novi Beograd +381 11 2200 601 z.veljkovic@weishaupt.rs www.weishaupt.rs www.weishaupt.si WILO BEOGRAD D.O.O. Mijačka 3 11000 Beograd +381 11 2851 275 www.wilo.rs WINTERHALTER GASTRONOM YU D.O.O. Zrenjanski Put 84c 11000 Beograd +381 11 208 5950 www.winterhalter.co.rs WOLF THEISS PC Ušće Bul. Mihajla Pupina 6 11070 Novi Beograd +381 11 3302 900 miroslav.stojanovic@ wolftheiss.com www.wolftheiss.com WÜRTH D.O.O. BEOGRAD Pančevački put 38 11210 Beograd +381 11 2078 200 aleksandar.grgic@wurth.rs www.wurth.co.rs XELLA SRBIJA Diše Đurđevića bb 11560 Vreoci +381 11 8123 522 nikola.boroja@xella.com www.xella.rs

Exchange of Ideas and EXPERIENCES

Greece

The measures taken by the Serbian government in the past few years have given good results, and they need to continue

of Serbia consist of 60 local legal entities founded with Greek capital, currently employing more than 25,000 people in Serbia. The main goal of the Hellenic Business Association is to connect the Greek and Serbian market and offer the opportunity to Greek companies to work in a safe and excellently structured investment environment. We want to encourage the expansion of Greek business in Serbia, as well as to determine the opportunities for Greek-Serbian cooperation. Our ► What are the most frequent probgoal is also to encourage potential Greek investors to enter the country smoothly, and to encourlems that companies from your age Serbian companies to determine the opportuAssociation have to deal with in nities in Greece, thus strengthening the relations Serbia? between Greece and Serbia. - The problems that members of The measures taken by the Serbian governthe Hellenic Business Association of Serbia usualment in the past few years have given good results, ly have to deal with in Serbia are mostly connected and they need to continue. We consider the speto the complicated and long procedures regarding cial trade relationships with the Central European some aspects of business here. For example, one Free Trade Agreement (CEFTA) a very important such problem for all of us is the long process of the factor. Furthermore, the subsidy of interest (subsiregistration and establishment of a business entity. dised loans from the banking system) We feel it is of essential importance well as funds that the National for that process to be simplified and One problem for as Bank of Serbia has received from the shortened. Some of the other proball of us is the European Investment Bank was a big lems our members consider hinderto companies that needed ing factors for their businesses are long process of the assistance bank loans. complicated laws on land ownership registration and as well as high tariffs for imports. establishment of a ► What message would you like to ► Is it difficult for your members to convey to the members of the Inbusiness entity ternational Business Sector in Sermake long-term business plans bia? in Serbia bearing in mind the fre- The Hellenic Business Association believes that it quent changes in tax policy? is extremely important to be able to exchange ide- There are couple of factors that might hinder the as and experiences of different Foreign Business long-term business plans of our members, and Associations so that we can all better inform our probably of all foreign companies in Serbia. One of members and other potential investors about the them is uncertainty about the country’s EEC future, opportunities and benefits of investing in Serbia. as well as the frequent changes in tax policy. Another very important path is the close cooper► What do your members think of the measures ation of Foreign Business Associations with the Serbian authorities in order to convey their experidevised by the Serbian government in 2010? Did ences towards institutional improvements, i.e. regthese measures help their businesses during istration of foreign companies, law on land, tax systhe economic downturn? tem etc. ■ - Members of the Hellenic Business Association xecutive Director of the Hellenic Business Association of Serbia, Thomas Bobotas, explains that one of the goals of the Association is to encourage potential Greek investors to enter the country smoothly, and to encourage Serbian companies to determine the opportunities in Greece.

Thomas Bobotas Executive Director of the Hellenic Business Association of Serbia, and Head of Greek Desk, Corporate Banking Division at Eurobank EFG a.d. Belgrade

International Business Sector in Serbia March 2011

Company Register ARXIKON D.O.O. Konstantinos Ioannou Studentski trg 10, 11 000 Beograd Tel: +381 11 2638 609 ASCO VIDAK D.O.O. Director Eleftherios Kaltapanidis, NEOCHIMIKI DOO Železnička 5, 21410 Futog Pančevački put 83, 11 210 Beograd, Srbĳa Tel: +381 21 895084 Tel : +381 11 2084 942 vidak@asco.gr Fax : +381 11 2751 950 www.asco.gr e-mail : serbia@neochimiki-sa.gr www.neochimiki-sa.gr ASHLEY WORLD GROUP Milica Katic Knjeginje Ljubice 28, 11 000 A.D. ŠAJKAŠKA (HELLENIC com Tel: +381 11 80 55 690 SUGAR INDUSTRY) gm-office@alphabankserbia. ALUMIL YU INDUSTRY A.D. Beograd Tel: +381 11 2637 684 Director Michail Stravelas Director Rita Lozinsky, com Ind. Zona, Čuruški put 3, 21 ALPHA COPY D.O.O. Industrijska zona bb, 22330 ATLAS TRADING SM D.O.O. Director Mušan Imamović, 230 Žabalj Director Konstantinos Nova Pazova Zrenjaninski put 139e, Damofli, Tel: +381 21 831 462 Tel: +381 22 321673 Belgrade Raićeva 18, 11000 Belgrade alumilyuindustry@yahoo. secerana@eunet.rs Tel: +381 11 2960574 Tel: +381 11 3206700 www.secerana-zabalj.rs com atlastradingsm@verat.net ALPHA BANK SRBIJA A.D. milinic@alphacopy.gr www.alumil.com www.altastradingsm.com Director,Georgios Papanas- www.alphacopy.gr ARIOFIL D.O.O. AXON COMPANY D.O.O. tasiou ALTO GRAĐEVINSKI MADirector Aleksandar Director Christoforos Markou, Kralja Milana 11, 11000 TERIJALI D.O.O. Tanasković, Blagoja Rankovića 20, 11 Belgrade Theologos Gavalas Višnjička 130, Belgrade 260 Umka-Pećani Tel: + 381 11 3302 782 Moše Pijade 14, Tel: +381 11 2970010 Tel: +381 11 8026546 gm-office@alphabankserbia. 11 224 Vrčin ariofil@sbb.rs

axon@axon.rs www.axon.rs AXXON TRADING D.O.O. Director Vlatko Jokić, Surčinski put 9n, 11000 Belgrade Tel: +381 11 2269057 office@axxon.rs www.axxon.rs BYZANTIO KESSIDIS GROUP D.O.O. Director Pangratios Kessidis, Miška Jovanovića 24, 11000 Belgrade Tel: +381 11 3973307 kessidis@eunet.rs CHARIS CHALDOUPIS & PARTNERS PREDSTAVNIŠTVO Director Tatjana Dekleva Koljenović, Hilandarska 23/6, 11000 Belgrade Tel: +381 11 3033649 contact@chaldoupis.com www.chaldoupis.com COCA COLA HELLENIC SRBIJA A.D Director Sotiris Yannopoulos,

Batajnički drum 14-16, 11000 Belgrade Tel: +381 11 3073100 stefanos.vafidis@cchbc.com www.cchbc.com CRVENKA A.D. Director Thomas Gkoutviamanis, Masarikova 7, 25220 Crvenka Tel: +381 25 731122 info@secerana-srvenka.rs www.secerana-crvenka.rs CYCLAMIN D.O.O. Spyridon Gkinis, Nikolaos Nanopoulos Zrenjaninski put 114, 11000 Belgrade Tel: +381 11 3320287 cyclamin@bitsyu.net www.happening.com.gr DELTA M D.O.O. Director Milka Vojvodić, Milentija Popovića 7b, 11000 Belgrade Tel: +381 11 2012220 milka.vojvodic@deltamgrupa.rs www.deltamgrupa.rs

International Business Sector in Serbia March 2011

Company Register DIASTASI CONSTRUCTION D.O.O. Director Efstratios Simopoulos Kneza Miloša 95/8, 11000 Belgrade Tel: +381 11 3660312 diastasi@sbb.rs www.diastasicon.gr EFG LEASING A.D. Director Nenad Maksic, Durmitorska 6L, 11 000Belgrade Tel: +381 11 36 37 101 EKO SERBIA A.D. Director Vasilis Panagopoulos, Tošin bunar 274a, 11000 Belgrade Tel: +381 11 2061500 danijela.vasic@hellenicpetroleum.rs www.ekoserbia.com ELTON CORPORATION D.O.O. Director Nevena Tišma, Bul. Vojvode Mi[i'a 17, 11000 Belgrade Tel: +381 11 3690531 office@eltoncorp.rs www.eltoncorp.rs ELTOP D.O.O. Director Sotiris Trokoudes, Miloša Obrenovića bb, 13000 Pančevo Tel: +381 13 512755 eltop_serbia@3dnet.rs www.eltop.gr ELVIAL WEST BALKANS D.O.O. Director Marko Lazović, Džordža Vašingtona 44, 11000 Belgrade Tel: +381 11 3222566 office@elvial.rs www.elvial.rs ERYTHROS ASTERAS D.O.O. Director Panagiotis Rouhotas, Ljutice Bogdana 1a, 11000 Belgrade Tel: +381 11 2662548 olimp_ex@yahoo.com EUROBANK EFG A.D. BEOGRAD Director Filipos Karamanolis, Vuka Karadžića 10, 11 000 Beograd Tel: +381 11 2065880 office@eurobankefg.rs www.eurobankefg.rs EUCONS GROUP D.O.O. Director Zoran Anđelković, Kralja Milana 7/5, 11000 Belgrade

Tel: +381 11 3246841 office@eucons.rs EUROFAST GLOBAL Tassos Topalis Cika Ljubina 12, 11 000 Beograd Tel: +381 11 3241 484 EUROGARMENT D.O.O. Director Nikolaos Agnoglou, Kovinski put bb, 26225 Deliblato Tel: +381 13 765484 FIRST GLOBAL BROKERS A.D. Director Ioannis Cholevas, Vuka Karadžića 6, 11000 Belgrade Tel: +381 11 3285184 ic@fgb.co.rs www.fgb.co.rs FLEXIGLAS PROMET D.O.O. Stefanos Thomakos Autoput Beograd – Novi Sad 150b Tel: +381 11 3757 681 plexiglas@tehnicom.net www.plexiglaspromet.co.rs GRAND CASINO BEOGRAD Director Christos Tsemberas, Bul.Nikole Tesle 3, 11 080 Beograd Tel: +381 11 2202 800 GREEK TRADE Hristos Konas Ljube Didića 1/7, 11 000 Beograd Tel: +381 11 3230 565 HELLAS COMPUTERS D.O.O. Director Aleks Tselekidis, Vojvode Prijezed 9, 11000 Belgrade Tel: +381 11 4448685 office@hellas.rs www.hellas.rs HELONA D.O.O. Director Mitalkov Harilas,

Treći Bulevar 25, 11000 Belgrade Tel: +381 11 3116664 helona@eunet.rs IKRP ROKAS & PARTNERS D.O.O. Director Dimitros Katsaros, Tadeuša Košćuškog 30, 11000 Belgrade Tel: +381 11 2635184 serbia@rokas.com www.rokas.com IN HOTEL Director Ružica Petrović Dedijer Bul. Arsenija Čarnojevića 56, 11000 Belgrade Tel: +381 11 3105354 frontoofice@inhotelbelgrade.rs www.inhotel-belgrade.com INTRACOM TELEKOM D.O.O. Director Tomislav Bajević, Jurija Gagarina 7, 11000 Belgrade Tel: +381 11 2040500 office@intracom.rs

www.intarcom.rs ISOMAT D.O.O Spyridon Vlachos Zrenjaninski put 86, 11 210 Beograd Tel: +381 11 2710 141 IV ARHITEKTE Ilias Veneris Sremska 9, 11 000 Beograd Tel: +381 11 3065 290 JUNIOR KM CARDS D.O.O. Costas Michailides Olivia Kattami Palmira Toljatija 68a, 11 070 Novi Beograd Tel: +381 11 2607 074 KALODOUKAS HOLIDAYS D.O.O. Director Zlatko Janković, Bul. Mihaila Pupina 10v, 11070 New Belgrade Tel: +381 11 2141414 office@kalodoukas.rs www.kalodoukas.rs KAPAIMPEX D.O.O. Director Kotsakis Christos, Svetozara Markovića 42,

International Business Sector in Serbia March 2011

11000 Belgrade Tel: +381 11 2686276 kb.impex@eunet.rs KOUMBAS SYNERGY Efthymia Koutsovasili Dimitrios Katsaros Tadeuša Košćuška 30, 3. sprat, 11 000 Beograd Tel: +381 11 2635 184 KUMAKIS D.O.O. Deputy Director Snežana Bašić, Antifašističke borbe 38, New Belgrade Tel: +381 11 3119922 info@kumakis.rs www.kumakis.rs LAMDA DEVELOPMENT Danilatos Zissimos Evaggelos Mantzavinatos Bul.Vojvode Bojovića 6-8, 11 000 Belgrade Tel: +381 11 3235 813 LAMDA EMPORIUM D.O.O. Director Vassilis Leboukas, Smedervski put 18a, 11000 Belgrade Tel: +381 11 3413906 vas.emporium@eunet.rs www.lamda-emporium.com LG HEMIJA D.O.O. Director Nataša Stevanović, Savska 17, 11000 Belgrade Tel: +381 11 3065607 lghemija@eunet.rs MAKRO METAL MARKET D.O.O. Dimitris Patsalas Batajnički put 23, 11 080 Belgrade Tel: +381 11 2108 044 MARFIN BANK A.D.BEOGRAD Christos J. Stylianides, president UO

Dalmatinska 22, 11 000 Beograd Tel: +381 11 3306 402 MEETING POINT D.O.O. (Caffe Da Capo & Evexia Health Club)" "Ilias Pavlou Giorgos Karadimas" Strahinjića Bana 74, 11 000 Beograd Tel: +381 11 2854 415 MELLON TRNASACTION TECHNOLOGIES , Milentija Popovića 9, 11000 New Belgrade Tel: +381 11 7150 400 office@mellon.rs www.mellongroup.com MERIDIJAN INŽENJERING D.O.O. Director Haralampos Karagiozidis, Korcaginovo naselje bb, 32300 Gornji Milanovac Tel: +381 32 725200 office@meridijan-inzenjering.com www.meridijan-inzenjering. com METAL GLOBE D.O.O. Vassilis Ntertilis, member of the Bord of the Directors Bul. Mihaila Pupina 10a, New Belgrade Tel: +381 11 3015876 metalglobe@metalglobebg. com www.metalglobebg.com METROPOL PALACE HOTEL D.O.O. Director Manoussos Tsouhlarakis, Bul. Kralja Aleksandra 69, 11000 Belgrade Tel: +381 11 3230910 office@metropolpalace.com www.metropolpalace.com MIDIO D.O.O. Director Goran Milentijević, Mekenzijeva 57, 11000 Belgrade Tel: +381 11 3449058 midio@beotel.rs MINOAN BINDING LAMINATING D.O.O. Director Georgis Kalaitzakis, Jovanke Radaković 33a, 11000 Belgrade Tel: +381 11 2774745 minoan@sezampro.rs www.minoan.rs NEOCHIMIKI D.O.O. Director Marko Malavrazić, Pančevački put 83, 11210

Company Register Belgrade Tel: +381 11 2084942 serbia@nechimiki-sa.gr www.neochimiki-sa.gr NORDWOOD D.O.O. Slobodanka Jacić Venčačka 19a/27, 11 030 Beograd OLYMPIC AIR PREDSTAVNIŠTVO Director Ioannis Papaslanis, Vase Čarapića 14, 11000 Belgrade Tel: +381 11 3036750 olybeg@eunet.rs www.olympicairlines.com OLYMPUS PLAZA FOOD PARKS YU D.O.O. George Tokas Tošin bunar 274a, 11 070 Novi Beograd Tel: +381 11 2289 420 PARATIRITIS D.O.O. Sladjana Mijajlović Čarlija Čaplina 35, 11 000 Beograd Tel/Fax: +381 11 27 65 437 PEGO D.O.O. Director Michael Petrakis, Jug Grizelj 29, 11080 Zemun Tel: +381 11 3756676 pegodoo@yahoo.com www. pego.gr PIRAEUS BANK A.D. Director Dimitris Frangetis, Milentija Popovića 5b, 11070 Belgrade Tel: +381 11 3024007 banka@piraeusbank.rs www.piraeusbank.rs PIRAEUS LEASING D.O.O. BEOGRAD Konstantinos Tsiolis Takovska 49b, 11 108 Beograd Tel: +381 11 2228 600 PROFILCO YU D.O.O. Izvrsni Director Ratko Jezdic, Auto-put za Novi Sad 118, 11000 Belgrade Tel: +381 11 377 9400 profilco@nadlanu.com www.profilco.gr P.V.F.TRADERS D.O.O. Director Boban Mitrović, Vodovodska 158, 11000 Belgrade Tel: +381 11 2391534 pvftrade@yubc.net www.pvftraders.com SABO PREDSTAVNIŠTVO Director Panagiotis Sarigelos, Milutina Ivkovića 2a, 11000 Belgrade

Tel: +381 11 3699572 sabosa@eunet.rs www.sabo.gr SAPIENT MERKATOR AD Fotios Kanellopoulos, Bara Venecija 32, 11000 Belgrade Tel: +381 11 3660050/55 office@sapientm.co.rs www.sapientm.co.rs SARANTIS D.O.O. Director Petar Labudović, Milana Rešetara 7, 11000 Belgrade Tel: +381 11 2090000 office@sarantis.rs www.sarantis.rs S.P. EURO-DOM CO.CO. D.O.O. Stefanos Nikolaos Papazoglou Bul.Zorana Djindjica 83/10 Tel/Fax: +381 11 2120 566 STONECRETE D.O.O. Director Janis Daggoulidis, Miška Jovanovića 16, 11000 Belgrade Tel: +381 11 3978879 office@stonecrete.rs www.stonecrete.rs SYN BUSINESS D.O.O. Director Yannis Sofianopoulos, Ivankovačka 20a, 11000 Belgrade Tel: +381 11 3223589 nikvak@eunet.rs TAXOL D.O.O. Director Karagiozidis Babis, Korčaginovo naselje bb, 32300 Gornji Milanovac Tel: +381 32 725416 TELEKOM SRBIJA A.D. Deputy Director General Christodoulopoulos Georgios Takovska 2, 11000 Belgrade Tel: +381 11 3341479 ychristo@telekom.rs www.telekom.rs TEXNI D.O.O. Director Nenad Radović, Novosadski put bb, 11000 Belgrade Tel: +381 11 8488224 tehni@vojvodinaonline.rs www.pantelos.gr TGI HELLAS D.O.O. TO JE TSOMOKS GROUP INTERNATIONAL Director Simeon Tsomokos, Rige od Fere 8/4, 11000 Belgrade Tel: +381 11 3032235 office@tsomokos.rs www.tsomokos.rs

THE END OF LINE D.O.O. (Maillis group) Patrikios Sarantakos Bul.Mihaila Pupina 3/3, 11 070 Novi Beograd Tel/Fax: +381 11 2133 085 THRACE PLASTICS PACKAGING D.O.O. Director Jannis Spirakis, Cara Dušana BB, 22330 Nova Pazova Tel: +381 22 321555 t.miletic@thraceplastics.rs www.thraceplastics.gr TITAN CEMENTARA KOSJERIĆ A.D. Director Miroslav Gligorijević, Živojina Mišića bb, 31260 Kosjerić Tel: +381 31 590404 cemkos@titan.rs www.titan.rs UNISOFTWARE D.O.O. Director Apostolos Tritas Jurija Gagarina 49/41, 11070 New Belgrade Tel: +381 64 2207773 tritas@unisoftware.net www.unisoftware.net VEROPOULOS D.O.O. BEOGRAD Director Vassilios Kakagiotis Milutina Milankovića 86, 11000 New Belgrade Tel: +381 11 3119111 office@veropoulos.rs www.veropoulos.rs VITEX HERMES D.O.O. Director Prodromos Eftychidis Kralja Petra I 89, 22330 Nova Pazova Tel: +381 22 323133 vitex-hermes@yubc.net V+O Marina Švabić Prote Mateje 24/I/3, 11 000 Beograd Tel: +381 11 386 27 22 VOJVOĐANSKA BANKA A.D. Member of NBG group Marinos Vathis, President of the Executive Board Trg slobode 5-7, 21000 Novi Sad Tel: +381 21 4886735 kabinet@voban.co.rs www.voban.co.rs SUMADIJALEK AD Ulica Oml. Brigada 90 V, Airport City, zgrada 1 700, 11 070 Novi Beograd Tel:+381 11 22 51 624

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International Business Sector in Serbia March 2011

A Signiﬁcant NEIGHBOUR

Hungary

Above all, Serbia needs foreign investors in knowledge intensive industries, such as the automotive industry, telecommunications, IT etc

erbia has an excellent investment promotion policy, according to Orsolya Szecsenyi, Head of the Office for Economic Affairs at the Embassy of Hungary to Serbia, however other factors are also essential for foreign investors, such as the education system and infrastructure, and Serbia should put more emphasis into these areas. She also feels this year may be crucial for Serbia and its economy, and that if Serbia is awarded EU candidate status this year, it will certainly improve the investment environment.

Orsolya Szecsenyi Head of the Office for Economic Affairs at the Embassy of Hungary to Serbia

ros and that Fiat would like to carry out the main part of their investments in Kragujevac this year, maybe this three billion euros will not be a ‘mission impossible’. Almost every day we get information about new investments, so foreign investors are still interested in Serbia. Consequently, if Serbia continues to provide favourable conditions for foreign firms, it will definitely appear in macroeconomic indicators.

What outlook do companies from your country have in terms of investments in 2011? - After recovering from the effects of the international financial crisis, Hungarian companies are showing increasing interest in investments in Serbia again. Our companies have been traditionally oriented towards neighbouring countries ► Generally speaking, what is your view of the reand one of the most important of them is Serbia. Hungarian companies have realised that the ecosults achieved by companies from your country nomic growth of Western Balkan in Serbia in 2010? The majority countries will exceed the growth of - In year of 2010 Hungarian compathe Member States of the European nies achieved significantly better busiof Hungarian Union for a long time. This is one ness results in Serbia than in the previous year. Data of the Statistical Office companies already of the reasons why the Office of of the Republic of Serbia shows that present in Serbia Economic Affairs of the Republic of Hungary has received an inthe Hungarian exports into Serbia increased more than 30 percent in 2010. have also expanded creasing number of inquiries from Hungary is now the fifth biggest extheir activities Hungarian companies since midway through 2010. porter in Serbia, just behind the great economic powers such as Russia, Germany, Italy ► Do you expect the investment climate in Serbia and China. Besides the improvement of bilateral trade relations between Hungary and Serbia, the to improve in 2011, and if so, in what segments? majority of Hungarian companies, which are al- The year of 2011 might be crucial for Serbia and ready present in Serbia, have also expanded their for Serbia’s economy. If the government impleactivities. We hope that this trend will continue this ments the necessary reforms and Serbia is awardyear and Hungarian companies will be able to ined EU candidate country status this year, it will cercrease their presence further in Serbia. tainly improve the investment environment. Above all, Serbia needs foreign investors in knowledge in► Could you tell us what you think of the forecast tensive industries, such as the automotive industry, telecommunications, IT etc. Serbia has an excellent of three-billion-euros worth of FDIs being made investment promotion policy, however other factors in Serbia in 2011? are also essential for foreign investors, such as the - At first sight it seems to be a pretty ambitious country-level educational system and infrastrucgoal, but if we take into consideration that the ture, therefore Serbia should put more emphasis Serbian government would like to sell 51 percent into these areas. ■ of Telecom Serbia for more than 1.4 billion euInternational Business Sector in Serbia March 2011

►

Company Register AMULET SIMBEL D.O.O. Istvan Nemeth Mosa Pijade 23 -7 19210 Bor 00 381 62 137 9451 Amulet.Simbel@gmail.com EGROKORR TRADE D.O.O. Marija Perovic Director Milentija Popovica 30 11070 New Belgrade 00 381 11 311 1871 00 381 11 311 4406 egrokorr@sezampro.rs www.egrocorr.hu ELZETT-CERTA D.O.O. György Török, Director Put Jovana Mikica 56 24000 Subotica 00 381 24 621 028 elzett@open.telekom.rs www.elzettsu.rs EXCLUSIVE CHANGE D.O.O.Tamas Kocsor, Director Beogradska 57 11000 Belgrade 00 381 11 303 9580 kocsor@exchange.rs www.excange.rs www.menjacnica.rs FOREVER LIVING PRODUCTS D.O.O. Branislav Rajic, Director Kumodraska 162 11010 Belgrade 00 381 11 397 0123 FORNETTI MINI PECIVA D.O.O. Gabor Kovacs, Director Hipodromska bb 2400 Subotica 00 381 24 621 521 kontakt@fornetti.rs www.fornetti.rs GOODWILL PHARMA D.O.O. Zoltan Tamas, Director Matija Gupca 14 24000 Subotica 00 381 24 554 498 office@goodwillpharma.rs www.goodwillpharma.rs INTERMOL D.O.O./ MOL GROUP Zoltan Michael Takács, Director Oml. brigada 88/V 11070 Belgrade 00 381 11 209 6900 astojinovic@intermol.rs www.intermol.rs www.mol.hu ISOPLUS D.O.O. Fabrik Miklós, Director Aleksandra Stamboliskog 3/B 11000 Belgrade 00 381 63 300 512 00 381 112662 324 isoplus@isoplus.co.rs www.isoplus.hu KESZ D.O.O.

Szabolcs Breier Dobropoljska 63/7 11000 Belgrade 00 36 63 88 23 278 breiersz@kesz.hu www.kesz.hu KOLUBARA UNIVERZAL A.D. Slobodan Milanovic, President of the Board Kosmajska bb 11563 Veliki Crljeni 00 381 11 8120 759 office@kolubarauniverzal. com www.kolubarauniverzal.com MALEV Lajos Kemecsei, Regional Manager Partizanske avijacije 17 11070 Belgrade 00 381 11 228 10 66 stojkov.judit@malev.hu www.malev.hu www.malev.com MASTERPLAST YU D.O.O. Tivadar Bunford, Director Bodrogvari Ferenc 172 24000 Subotica 00 381 24 625 825 bunford.tivadar@masterplast.rs www.masterplastgroup.com OTP BANKA SRBIJA A.D. Imre Bertalan, Director Bul. oslobodjenja 80 21000 Novi Sad 00 381 21 4800001 office@otpbanka.rs www.otpbanka.rs ORMESTER SECURITY Zastita Imovine d.o.o. Zsolt Posa, Director Matije Korvina 17 24400 Senta 00 381 24 528700 zsolt.posa@ormester.rs www.ormester.rs QUALYSOFT INFORMATICS D.O.O. Marko Ristic, Operations Manager Vladimira Popovića 44, apt. 154, GTC Park Apartments 11070 Novi Beograd 00 381 11 26 04 381 marko.ristic@qualisoft.com www.qualysoft.rs RICHTER GEDEON NYRT. Dr. Tibor Novak, Director Vladimira Popovica 6 11070 Belgrade 00 381 11 260 8998 info@richter.rs www.richter.hu VALJEVOPUT A.D. Bircaninova 128/V 14000 Valjevo 00 381 14 220614www. valjevoput.co.rs www.betonut.hu

Potential for COOPERATION

india

The ﬁrst substantial investor in Serbia, the India-based Embassy Group planned to invest $600 million in building a technology park in Inđija

n the first eight months of 2010, trade exchange between Serbia and India stood at $71.3 million. Serbia exported $6.3 million worth of goods, while its imports from India stood at $65 million – according to Serbian Chamber of Commerce data. Serbia has been recording a deficit in trading with India since the 1990s. There are a dozen Indian companies operational in Serbia. The Indian company Tractors and Farm Equipment (TAFE), which has a 23 percent market share in India, has been negotiating in regards to acquiring one of the two biggest Eastern European tractor producers – Machine and Tractor Industry (IMT) or Engine Industry Rakovica (IMR). TAFE, the second largest tractor producer in India, planned to take over 100 percent of one of the two Serbian factories, but have unfortunately since abandoned the idea. Air India has also expressed interest in being involved in the privatisation of the Serbian national airline JAT. Renowned Indian company, Reliance, had the intention of extending its operations in the chemical processing sector by establishing long term collaboration with MSK from Kikinda in the importation of acetic acid. The first substantial investor in Serbia, the India-based Embassy Group planned to invest $600 million in building a technology park in Inđija. ■

Company Register

47 29 Email: agrogas@ TAFE INDIA (Mahindra & Mahindra agrogas.co.rs www.agrogas.co.rs Ivankova 24 , Belgrade Tractors rep.) MEDICO UNO 011 2754184 Filipa Visnjica 10, (Ranbaxy RepresentaEmail: sjankovi@ 21000 Novi Sad, tive) eunet.rs Serbia, Pančevački put 38 www.tafe.com +381 (21) 524-844 11 120 BELGRADE INTERMOTORS Email: office@agro+381 11 331 8571 (Rep. of “Mahindra& panonka.com Mahindra Motors”) www.agropanonka.rs www.ranbaxy.com “UTI” LTD. CO. Gundulićev venac AGROGAS (Panacea Biotec 56 / II (“Automat Industry” Representative) 11 000 Belgrade Representative) Cara Uroša 27 11 + 381 11 218 5566 Milutina Milankovića 000 Belgrade www.intermotors.rs 120a, Zemun , Srb. AGROPANONKA Tel/Fax: +381 11 311 +381 11 3033 831

www.panacea-biotec. com A-LEK (Himalaya’ Herbal Co. Representative) Golsvortijeva 4 11000 Belgrade +381 11 344 0152 Email: svaj@sezampro.rs www.himalayaherbals.com NIIT (IT EDUCATION) English School of Business Zmaj Jovina 4/III, Belgrade, Serbia

International Business Sector in Serbia March 2011

Tel/fax (+381 11) 328 48 19 Email: info@esb.edu.rs www.niit.com INDIAN HOUSE Jaroslava Cermaka 1820 11080 Zemun +381 11 377 42 86 Email: info@indijskakuca.com www.indijskakuca.com ARVIND MILLS LTD. Vojvode Brane 30, Belgrade, Serbia +381 11 3808673 drbros@yubc.net www.arvindmills.com

Focus on TOURISM

israel

In September 2010 the agreement on the mutual waiver of visas came into effect and both Israel and Serbia should make a special effort to encourage tourism

H.E. Arthur Koll Israeli Ambassador to the Republic of Serbia

The distance between the countries is short, there uring the period of the world are direct flights and the potential is obvious. This financial crisis, Israeli comis the campaign we’re starting now. panies did not discontinue their investment activities in ► Could you tell us what you think of the forecast Serbia however some areas, including that of the real estate sector, of three-billion-euros worth of FDIs being made did experience a noticeable decline. in Serbia in 2011? According to H.E. Arthur Koll, the - We’re still living in uncertain times. The growth in Israeli Ambassador to the Republic Europe is uneven and it still faces significant chalof Serbia, indicators are now showlenges. However, it is right to set a relatively high ing that the companies in these intarget for attracting foreign direct investments bedustries are once again increasing cause it helps the government and private sectors their investments and their volume realise the dramatic importance of such foreign inof activity. There is also a definite investments for the economy of Serbia and hopefully, crease in the level of interest being shown by new also pushes towards quick implementation of relecompanies wanting to invest in Serbia in a varievant legislation and regulation. ty of sectors including those of hi-tech, infrastruc► What outlook do companies from your country ture, retail, energy and the environment. One innovative development in the area of economic achave in terms of investments in 2011? tivity between Israel and Serbia for this year will - During the years of the crisis, Israeli companies be in the field of tourism. The Ambassador cites did not abandon their activities in Serbia though, in such obvious potentials as the proxsome areas, there was a slow down imity of the two countries and the ex- There is a definite particularly in real estate. The indicaistence of direct flights. Accordingly tors that I have show that not only are growth in the the Embassy plans to invest special these companies once again increasefforts in the promotion of tourism not interest shown by ing their investments and volume of only to Serbia from Israel but also vice but there is a definite growth new companies to activity versa, and a targeted campaign has in the interest shown by new compainvest in Serbia nies to invest in Serbia in a variety of already been commenced. sectors: hi-tech, infrastructure, retail, ► What will be the main focus of your Embassy in energy and the environment. the coming year? ► Do you expect the investment climate in Serbia - Naturally, we’ll continue to work on all our regular priorities such as promoting trade and assistto improve in 2011, and if so, in what segments? ing investors. However, this year we have added an - The investment climate in Serbia depends both important area of economic activity which has so on global and local realities. Regarding the global far been overlooked, namely tourism. In September picture, I’ve already mentioned that there is an im2010 the agreement on the mutual waiver of visas provement but it is still shaky. As for the local piccame into effect and both Israel and Serbia should ture, I expect to see the continuation of reforms and make a special effort to encourage tourism in both legislation and further movement in simplifying the directions. Israel has special assets for attracting procedures which the foreign investor faces. There tourists from Serbia: both for religious pilgrimages was talk of creating ‘one stop shops’; we’re defiand those looking for sea, sun and fun vacations. nitely not there yet. ■ International Business Sector in Serbia March 2011

Company Register

Ofﬁce: +381-11-2647044 / 067 / 068 ; Fax +381-11-2652210 Lazarevacka street no 1/5, Senjak, Belgrade - Serbia www.plazacenters.com, www.plazacenterserbia.rs AIRPORT CITY BELGRADE Mr.Adir El Al Oml. brigada 88 11070 Novi Beograd +381 11 2090525 office@airportcitybelgrade. com www.airportcitybelgrade. com ADIRAH DOO Mr. Vlada Veličković Narodnih heroja 63 11070 Novi Beograd +381 11 311 10 35 +381 11 313 32 39 www.adirah.rs AVITAL D.O.O. Mr. Assaf Dotan Cara Dusana 48 11000 Beograd +381 11 2625684 office@avital.rs www.avital.rs CEE – BIG Mr. Robert Yahav Milutina Milankovica 11b/III 11000 Beograd +381 112608585 Robert.Yahav@gmail.com www.cee-group.hu MARINA DORCOL DOO Mrs. Milena Amon Milentija Popovioca 5a 11070 Beograd +381 11 6557177 office@ marina-dorcol.com www marina-dorcol.com GTC BUSINESS PARK DOO Mr. Pedja Petronijevic Vladimira Popovića 38-40 11070 Novi Beograd +381 11 21 20 405 office@gtcserbia.com www.gtcserbia.com GRAND MOTORS Mr. Stanko Radic Milutina Milankovica 21 11070 Novi Beograd +381 11 2090 600 +381 11 2090 608 stanko.radic@ford.rs

www.ford.rs GLOSEC DOO Mr. Rea Reichmann Velizara Kosanovica 2 +381 11 241 3636 rea@glosec.eu www.glosec.eu HOME CENTER Mr. Shemi el Halal Bul. Vojvode Misica 12 11000 Beograd +381 11 2067 567 elhalal@walla.co.il www.homecenter.rs KAVIM SERBIA Mr. Gery Reznik Lomina 67 32000 Cacak +381 32 221 653 office@kavim-serbia.rs www.kavim-serbia.rs KOMPANI DIGITV Mr. Miroslav Jankovic Nusiceva 15 11000 Beograd +381 11 3348 101 +381 11 3348 110 info.digitv@kompani.com www.kompani.com LIVNICA PRECIZNIH ODLIVAKA AD Mr. Aleksandar Miskovic 24 novembra bb 24430 Ada +381 24 851 807 sasha@lpo.rs www.lpo.rs LUXEMBOURG D.O.O. Mr. Nikola Baroš Bul. oslobodjenja 37 21000 Novi Sad +381 63 58 61 64 nikola@luxembourg.co.rs www.luxembourg.co.rs MAGAN AGROCHEMICALS D.O.O. Mrs. Katica Halbrohr Petra Drapsina 4/1 24000 Subotica +381 24 551666 katica.halbrohr@magan.rs

www.maganagro.rs MEDICOM D.O.O. Mr. Milan Jovanic Pocerska 3 15000 Sabac +381 15 311140 milan.jovanic@medicom.rs www.medicom.rs MAESTRO JEWELLERY Ms Ana Pisot Hotel Intercontinental Vladimira Popovica 6 11000 Beograd +381 11 3111459 office@maestro.co.rs www.maestro.co.rs MANTA SYSTEM DOO Mr. Marko Antic Jurija Gagarina 134 11070 Novi Beograd +381 11 217 63 04 marko.antic@mantasystem.rs www.mantasystem.rs NETWORK Mr. Borka Ben-Ari Velizara Kosanovica 2 11000 Beograd +381 11 2040900 borka.benari@network.rs www.network.rs OMEGA INFORMATICKI INZENJERING Mr. Miloje Todorovic Tosin Bunar 268 11070 Novi Beograd +381 11 2091 140 omegainfing@gmail.com www.omegaing.co.rs PLAZA CENTERS Mr. Sagiv Meger Lazarevacka 1/5 11000 Beograd +381 11 2647044 +381 11 2647068 office@plazacenters.rs www.plazacenterserbia.rs www.plazacenters.com RAMOT ELRAM MANAGEMENT LTD

Ms Daniela Stojmanovska Resavska 28/VI 11000 Beograd +381 11 3343 979 Ramot@ptt.rs www.ramot.biz STRAUSS ADRIATIC Mr. Mihailo Stanisic, Milosa Obilica 41 22310 Simanovci +381 22 408000 o.jokic@doncafe.co.rs www.strauss-group.rs TAHAL D.O.O. KONSALTING I INZENJERING Mr. David Rettig Vladete Kovacevica 2a 11000 Beograd +381 11 3605 400 office@tahal.rs www.tahal.rs TERI ENGINEERING Mrs. Tesa Fuks Jurija Gagarina 153a 11070 Novi Beograd +381 11 3176 787 +381 11 1775 568 tesaf@terieng.co.rs

www.terieng.co.rs TELEGROUP Mrs. Diana Gligorijevic Svetozara Miletica 9a 11000 Beograd +381 11 308981 +381 11 3081991 office@telegroup-ltd.com www.telegroup-ltd.com VLATACOM Mr. Vladimir Cizelj Dunavska 7 11080 Zemun +381 11 377 11 00 Vladimir@vlatacom.com www.vlatacom.com PREMIER DEAD SEA Ms. Mia Amon +381 63 335 266 mia@premierdeadsea.rs www.premierdeadsea.rs ZU APOTEKA RAVPHARM Mrs. Devora Veličković Narodnih heroja 63 11070 Novi Beograd +381 11 311 10 35 devorah@ravpharm.com www.ravpharm.com

ZAD PHARMACIA DOO Mrs. Vesna Dimitrios Serdar Jola 3A 11000 Beograd +381 11 266 716 pharmaciazad@beotel.rs LUDAN ENGINEERING DOO Mrs. Mitra Milicevic Lamartinova 2 11000 Beograd +381 11 242 1306 mitra@ludan.rs www.ludan-group.com AVIV ARLON HOLDING DOO Mr. Nir Saar Vladimira Popovica 6 11000 Beograd +381 11 3121 608 +381 11 3121 610 www.avivarlon.rs PLIVA SERBIA D.O.O Lidija Marusic Rako-Director Decanska 12/2 11000 Beograd +381 11 3344 656 +381 11 3344 386 www.pliva.com

International Business Sector in Serbia March 2011

Key INVESTOR

italy

The main current sectors of exchange and investment are automotive, textiles, energy, infrastructure and the ﬁnancial sector

aolo Toschi, Head of the Economic Section at the Embassy of Italy believes there is reason to be optimistic about FDIs in 2011, however to further improve the volume of foreign investments and distribute income in a balanced way, Serbia needs to stay the course of reform.

► Could you tell us what you think of the forecast Generally speaking, what is your view of the results achieved by of three-billion-euros worth of FDIs being made companies from your country in in Serbia in 2011? Serbia in 2010? - These forecasts will have to be tested on the - The Italian economic presence field, but the general outlook for investments rehas primary importance in Serbia, with more than mains positive in 2011. However, in order to fully 200 Italian firms in various sectors and of differbenefit from this positive stimulus, to improve furent sizes. After the worst of the international crisis ther the volume FDIs and to distribute income in in 2009, collaboration of our two countries stronga balanced way, Serbia should stay the course of ly improved in 2010, achieving bilateral trade volreform. To encourage new investments, the legisumes of about two billion euro, maklative reform process has to advance Economic and ing Italy a key trade partner. Our share in view of EU integration, in particof FDIs in Serbia is such that Italy has trade collaboration ular when it comes to strategic arestablished itself as the top investor. eas like energy. It is also necessary The main current sectors of exchange between our two to improve the quality and speed of and investment are textiles, automocountries is at implementation of the Free Trade tive, energy – mainly with regard to Agreements linking Serbia with other its peak alternative energies – infrastructure large markets, in particular Russia. and the financial sector. These reforms will allow Serbia to fully exert its potential of being a bridge between the EU mar► What outlook do companies from your country ket and fast-growing economies, primarily Russia and Turkey. have in terms of investments in 2011? - In addition to the banking and insurance areas, ► Do you expect the investment climate in Serbia an increasingly important sector for us is textiles, where investments by, among others, Pompea, to improve in 2011? Golden Lady and Calzedonia, are likely to be joined - Overall we should assess very positively the reby Benetton Group, which is planning to acquire sults achieved in 2010 by Italian companies in and revamp the Nitex factory in Nis. The most sigSerbia, and by Italy and Serbia as key economnificant fact in Serbian industrial history in a long ic partners. Economic and trade collaboration betime is the Fiat investment in Kragujevac, with a tween our two countries is at its peak. We need to value of approximately 900 million euro. Fiat is atcontinue on the path of economic modernisation tracting a large number of suppliers establishand of EU-inspired reforms so as to ensure that ing their plants in Kragujevac, the most important the benefits of these processes apply to the whole so far being the Italian firm Magneti Marelli and economy and to the Serbian public at large. ■ ►

Paolo Toschi Head of Economic Affairs at the Embassy of Italy to Serbia

the American Johnson Controls. In addition to the sheer growth of local jobs and of incoming capital, Kragujevac is quickly becoming part of a global network of automotive locations, sharing resources and knowledge. As on one side investment opportunities in this area are very significant, we also foresee an important impact on the industrial and technical culture of this country: a factor for modernisation that must be emphasised.

International Business Sector in Serbia March 2011

Company Register ADIGE BITUMI IMPRESA Tijana Radivojevic, predsednik UO Oslobođenja 52-57 11000 Beograd 011/232 2684 kievo@gmail.com; KIJEVO Oslobođenja 52-57 11000 Beograd Tel. 011/232 2686 info@kijevo.com www.kijevo.com AGB NIELSEN MEDIA RESEARCH Gavrila Principa 8 11000 Beograd 011/328 4510 darko.brocic@agbnielsen. net AGROMEHANIKA AC Ljiljana Mlinaric director Miroslava Prodanovica – Micka 4 21000 Novi Sad 021/419151 agromeac@open.telekom. rs www.agromehanika-ac. co.rs AGROPRODUKT Cara Dušana 12 23112 Zrenjanin 023/510 392 agroprodukt@ptt.rs AGROPRESTIGE ŽELEZNIČKA BB 24410 Horgoš Jurija Gagarina 133/114 11177 Beograd 024/793 866 AL-IDEA DOO Aleksandar Prvulj ,Director Pančevački put 44 26232 Starčevo 013/633 079 info@al-idea.co.rs www.al-idea.co.rs ALLOMETAL Čika Ljubina 11 11000 Beograd allometal@sezampro.rs ASKA Vrbaski Put 1, 25230 Kula 025/723 731 aska.kula@gmail.com; ATEKS Milorada Jovanovića 9 11000 Beograd 011/305 1102 mculibrk@ateksbg.com www.ateksbg.com ATTICA MEDIA SRB Massimo Monti, Director Kozjacka 2, 11000 Beograd 011 26 48 4362 office@atticamedia.rs www.atticamedia.co.rs

AZIRA FASHION Industrijski put bb 21400 Bačka Palanka 021/750 938 aziraf@nadlanu.com BALTHOR Makedonska 19 11000 Beograd 011/3373 712 balthor@eunet.rs BANCA INTESA Milentija Popovica 7b 11000 Beograd 011/2011200 jelena.miladinovic@bancaintesabeograd.com www.bancaintesabeograd. com BENVENTO-UMS Antonio Carbone, Director Dragiše Mišovića 199 32000 Čačak 032/375300 benevento@nadlanu.com; www.benevento.rs BEOCOLOR - CHEMCO Knez Mihajlova 2 11000 Beograd 011/ 328 4035 office@benetton.rs BEOSANUS Osmana Djikića 1 11000 Beograd 011/2087-540, 2087-541, office@beosanus.co.rs BEOTUBI Vlada Kovacevic, director Milutina Milankovica 34 11070 Novi Beograd 011/2120 012 office@beotubi.rs vkkovlado@gmail.com navaluko@ptt.rs B.I.C. DOO Reljina 4/3 11000 Beograd bic.serbia@gmail.com BIS MANUFAKTURA Slobodana Bajića 1 11185 Zemun 011/3756719 BOREA PARTI Banatska 28 b 11000 Beograd 011/210 0726 info@boreaparti.rs BUTANGAS INTERNATIONAL DOO Bulevar Zorana Đinđića 65-9 11070 Novi Beograd 011/212 0589 office@butangas.co.rs CHAMPICOMP DOO KOVIN Kralja Petra I 2a 26229 Pločica – Kovin/ Pancevo 013/757 012/013

champicomp@yahoo.com www.champicomp.com CONCEPT INVEST DOO Imotska 1 11000 Beograd 011/3956 800 a.bonnesi@osigurajse.com; a.bonnesi@aconsultants.eu COOPSERVICE BMK Svetosavska 9, 22300 Stara Pazova +381-(0)22-310-342 mail@coopservicebmk.com www.coopservicebmk.com PREDSTAVNIŠTVO U BEOGRADU Koste Glavinića 2, 11000 Beograd +381-(0)11-265-0953 PREDSTAVNIŠTVO U NOVOM SADU: Sutjska 2, Prostorije Spensa, 21000 Novi Sad +381-(0)21-662-49-02 COSSUTTA TRANSPORTI Svetogorska 22 11000 Beograd 011/3245515 amaravic@dragonmaritime.net DAFAR Zoran Galovic director Ečanski drum 3 23100 Zrenjanin 023/544635-19 dafarzr@gmail.com PROMEK Luca Nanetti, Director Oraska 60 11 320 Velika Plana 026/515 340 info@promek.rs www.promrek.rs DAMM MANAGEMENT & MARKETING DOO Reljina 4/3 11000 Beograd 011/3626 273 franco.delneri@damm.rs DDOR NOVI SAD Dr.Eur.Christian Otto Neu Bulevar Mihajla Pupina 8 21000 Novi Sad 021/4886000 ddor@ddor.co.rs DEAMA-SB Vidoja Đulića 36a 11318 Miloševac Tel. 026/515 340 pm10@ptt.rs DEKOTRA INŽENJERING Makenzijeva 53/IV 11000 Beograd Tel. 011/2040 300 office@decotra.co.rs www.decotra.co.rs DELTA GENERALI OSIG-

URANJE Milentija Popovica 7b 11000 Beograd 011/2220555 kontakt@deltagenerali.rs www.deltagenerali.rs EBC DOO Gospodar Jovanova 44/I 11000 Beograd 011/3288 316 balkans@roncucciandpartners.com ECOAGRI SERBIA A.D. Dragan Sataric, director Sonje Marinković bb 26340 Bela Crkva 013/851211 office@ecoagri.rs www.ecoagri.rs ELEKTROREMONT Ivana Meštrovića 2 24000 Subotica 024/546165 kontakt@elektroremont. co.rs www.elektroremont.co.rs EURO - COOD Knez Milošev venac 18 12000 Požarevac Tel. 012/514 270 AERO EAST EUROPE Matic Milorad,General Manager Dimitrija Tucovića 2 36000 Kraljevo 036/317 370 aeroeasteurope@gmail. com www.aeroeast.net EUROFER Nemanjina 4/II 11000 Beograd 011/264 2745 eurofer.net@eurofer.net EUROIN XXV Nova 73 11000 Beograd 011/8408 392 MAGIC STEP Surčinska 18 11000 Beograd 011/154-980 EVRO GIUNTI Dimitrija Tucovića 41 11000 Beograd 011/3446 618/19/20 office@evro-giunti.com; www.evro-giunti.com FAEBER LIGHTING SYSTEM DOO Majora Gavrilovića 1 11420 Smederevska Palanka 026/341 050 faeber@nadlanu.com FALC EAST Lole Ribara 26 19350 Knjazevac

International Business Sector in Serbia March 2011

Company Register 019/737900 davor.velickovic@falc.biz FANTINI SCIANATICO BALKAN DOO Bulevar Mihajla Pupina 10a/12, 11070 Novi Beograd 011/3110240 info@fantiniscianatico.co.rs biljanarancic@fantiniscianatico.co.rs www.fantiniscianatico.co.rs FARMAN DOO Takovska 45 11000 Beograd 011/3292 046 farman@sbb.rs FARMAN SAPORI DOO Radosav Ristic director Serdar Jola 17 a 11000 Beograd 011/266 6665 office@farmansapori.co.rs www.farmansapori.co.rs FED & RITA Sentandrejski put 184 21000 Novi Sad 021/6419081 fedrita@nspoint.net FERRARIPLAST Karađorđeva bb 25100 Sombor 025/24 523 ferrariplast@ravangrad.net FIAT AUTOMOBILI SRBIJA Trg Topolivaca 4 34000 Kragujevac 034/323435 FILM '87 Piero Amati, director Kneza Višeslava 88 11000 Beograd 011/354 9149 production@film87.com www.film87.com FIM Put N. Heroja 12 24420 Kanjiza 024/874700 office@fim.co.rs; kado.livia@fim.co.rs www.fim.co.rs FIN BETON Prote Mateje 30 11000 Beograd 011/3085250 info@finbeton.com www.finbeton.com FINDOMESTIC Angelo Scatigna, Chairman of the Executive Board Bulevar Mihajla Pupina 115a 11070 Novi Beograd 011/333 1733 office@findomestic.rs www.findomestic.rs FIORANO DOO Staparski put bb

25000 Sombor (0)25 467 500 FULGAR EAST DOO Jevrajska 12 23000 Zrenjanin 023/515686 info.fulgar@fulgareast.rs FUNNY SHOES Ilije Garašanina 33/5 11000 Beograd 024/711 414 pnpaunovic@hotmail.com ARHITEMA D.O.O Dunavski kej 8 11000 Beograd Tel.: 011/2928714 a.ljusic@arhitema.com GIRAMONDO DOO Kneginje Zorke 40 11000 Beograd 011/344 0260 office@giramondo.rs www.giramondo.rs GRADAC FAVRO Djerdapski Put bb 19320 Kladovo 019/801 424 albertobrugnola@virgilio.it GRUPPO FIORENTINO DOO Orasacki put bb 16210 Vlasotince 016/876015 andrea@gruppofiorentinoitalia.it HIV AD Omladinskih Brigada 11 17500 Vranje 017/421 585 rade.novkovic@tsbest.net HOME FURNITURE CASA ITALIA Slobodna Zona bb 21400 Bačka Palanka 021/ 754 185 casa-italia@nspoint.net IC&PARTNERS Roberto Corciulo, director Cika Ljubina 11 11000 Beograd 381 11/328 8101 belgrado@icpartnersgroup. net www.icpartnersbelgrade.com INTERSTONES Karađorđeva 17/2 34000 Kragujevac 034/360 792 ITALIANA SALOTTI Južnomoravskih brigada bb 17542 Vranjska Banja 011/3132 526 ITALTES Vojvođanska 386 d 11000 Beograd 011/2269 016 italtes@beotel.net ITALTEX-INTIMO Danijela Vojinovic, director

Novobečejski put bb 23273 Novo Miloševo 023/786 806 ITASER KONSALTING Tadeuša Košćuška 86 11000 Beograd info@sassiconsulting.com ITS BALKAN Svetogorska 35/2 11000 Beograd 011/3035188 itsbalkan@eunet.rs KORIUM Prešernova 17 11000 Beograd 011/324 6689 LE PARETI ITALIA DOO Vesna Stojanovic Pozeska 58/7 11000 Beograd +381 11 36 600 60 office@lepareti.com www.lepareti.com LASER BALKAN Dunavac 1 12208 Kostolac 012/241 954 info@laserbalkan.co.rs LEGNO PIU' DOO Studenička 17 18000 Niš 018/214677 nenad@legnopiutrento.com MASTROTTO & CO Kružni put BB 11309 Leštane 011/803 5110 sales@mastrotto.com MIROGLIO FASHION SER Jurija Gagarina 16 11000 Beograd 011/3446451 dmartic@eunet.rs MODITAL Ogranak u Beogradu Bulevar Zorana Đinđića 67/ III/8 11070 Novi Beograd 011/6557-282 www.pompea.rs MODITAL MANUFACTURING Industrijska zona Bagljaš aerodrom bb 23000 Zrenjanin 023/559 000 MOKINT S (Srbija Crna Gora Serbia Montenegro) Knez Mihajlova 2 11000 Beograd +381 11 2621289 mokints@mokints.co.rs www.mokarabia.com MONTAGNA SM Simina 21 11000 Beograd 011/3034122 office@montagna.rs OMNIAPACK

Industrijska zona bb 23272 Novi Bečej 023/771 098 omniapack@yahoo.com PANGEA RE Despota Djudja 13/1 11000 Beograd 063/1623221 t.dzida@beyond-realestate. com PETRUZALEK DOO Miodrag Maric Director Majora Zorana Radosavljevica 313 a 11273 Batajnica 011/8480 271 office@petruzalek.rs www.petruzalek.rs POMETON TIR DOO Đorđa Vajferta 20-22 19210 Bor 030/427 476 POTIS Čede Vasovića 39 12000 Požarevac 012/555 189 potispoz@ptt.rs PROGETTI Romano Rossi, director Kneza Miloša 79 11000 Beograd 011/3628750/2/3 reception@eastwest.it east.west@eastwest.it www.eastwest.it PROLETER Milinka Kusica 108 32250 Ivanjica 032/662 518 proleter@neobee.net RE SOURCING doo Kralja Petra 58/6 11000 Beograd 011/291 0758 resourcingdoo@gmail.com SAMER & CO. DUNAV AGENCIES Svetislav Jurisic Director YUBC, Bulevar Mihaila Pupina 10E/ apartman 332 11070 Beograd 011/2120 749 mail@samerdunav.com www.samer.com/belgrado SIGAS Nikole Pašića 2 31210 Požega 011/2626464 office@strategicpoint.rs SLODESTRADE Borska 92 F 11000 Beograd 011/3591358 office@slodes.co.rs www.slodes.co.rs SO.GE DOO BEOGRAD Kralja Petra 58/6 11000 Beograd

International Business Sector in Serbia March 2011

011/2910758 info@so-ge.com www.so-ge.com SPIK IVERICA AD SPIK MORAVA SPIK NAPREDAK Milic Spasojevic Director Venijamina Marinkovica 139 32250 Ivanjica 032/66 11 66 info@iverica.rs www.iverica.rs STEAM SOLUTION DOO Kralja Petra, 58/6 11000 Beograd 011/2910 758 info@steam.it STEEL PLANT SREMSKA MITROVICA Rumski put 27 22000 Sremska Mitrovica 022/618 207 filtag85@hotmail.com SUOLO E SALUTE SERBIAN Jovan Adamovic, Director Nikole Pašića bb 11320 Velika Plana 11 245 13 77 office @sesasrb.com www.sesasrb.com TEMER GROUP Novosadska 348 21235 Temerin (grad) info@temergroup.com www.temergroup.com TE-TO Akcionarsko Društvo Fabrika Šećera TE-TO Senta Zlatne grede 6, 24400 Senta +381 24 646-100 office@sugarfactory-senta. co.rs UNICREDIT BANK SRBIJA Rajiceva 27-29 11000 Beograd 011/3204580 office@unicreditbank.rs www.unicreditbank.rs UNICREDIT LEASING D.O.O. BEOGRAD Joachim Ahrer, Chairman of the Board Bulevar Mihajla Pupina 165e, 11070 Beograd, Srbija 011/ 30 93 500 office@unicreditleasing.rs www.unicreditleasing.rs VALY D.O.O. Carlo Mariotti , Chairman of the Board Beloševac bb 14000 VALJEVO 014/295000 gpvaly@goldenlady.it VECAR VILJUŠKARI DOO Mr.Dragan Srdic Svetozara Papića 2 11180 Beograd (Zemun)

011/3169 711 office@vecarviljuskari.com www.vecarviljuskari.com VERSIL LEGNO Milutina Milankovica 1c 11000 Beograd (grad) 011/2145965 versil@beocity.net www.versillegno.co.rs VOLKSBANK Bulevar Mihajla Pupina 165g 11072 Beograd-Novi Beograd 011/2017052 info@volksbank.rs www.volksbank.co.rs YU ARDO D.O.O. Gordana Glišić, Director Durmitorska 21 11000 Beograd - Srbija +381 11 3660 381 info@ardo.co.rs YUGOTUB DOO Kralja Petra I Karadjordjevica 156 22330 Nova Pazova Tel.: 022/328 241 info@yugotub.com www.yugotub.com ZANNINI EAST DOO Beogradski put bb 26300 Vršac 013/833405 aleksandra.cvetkovic@ zannini.it ZASTAVA KAMIONI Djordje Nestorovic, Director Kosovska 4 34000 Kragujevac 034/335 355 office@zastava-kamioni. co.rs www.zastava-kamioni.co.rs ZELENA DRINA DOO Milana Obrenovića bb 31250 Bajina Bašta 031/386 50 44 grionefederico@crabo.it DUNAV AD Trg Oslobodjenja 9 25260 Apatin 025/773 522 dunav@crabo.it stefano.dunav@crabo.it ZEMLJA I SUNCE Pariske Komune 8 23100 Zrenjanin 065/6300063 zemljaisunce@hotmail.com ZLATIBOR-MERMER Pekarska bb 31000 Užice 031/563 833/44 mermerue@gmail.com ZUCCHELLI - BALAN Goranska 12 26000 Smederevo 026/231 125

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Positive EXAMPLES

Japan

We appreciate the efforts of the Government of Serbia and hope that they continue their efforts to create a more favourable investment climate

Manabu Shoji Second Secretary and in charge of economic affairs at the Embassy of Japan to Serbia

t is expected this year that the energy industry will be of key interest to Japanese companies and as a result Japanese businessmen will be interested in investment possibilities associated with renewable energy opportunities in Serbia. Additionally it is hoped that if the yen loan project for the Nikola Tesla thermal power plant is achieved, that this will provide an opportunity for further investments related to environmental business from Japan in Serbia. Moreover Japanese companies are also interested in Serbia’s potential in the field of manufacturing. With the opening of the Panasonic factory in Svilajnac last year Mr. Manabu Shoji, Second Secretary of the Embassy of Japan to Serbia is hoping that this will serve as a positive example and provide encouragement for the growth of Japanese investments in Serbia.

the Serbian economy and the improvement of people’s living standards. Could you tell us what you think of the forecast of three-billion-euros worth of FDIs being made in Serbia in 2011? - We hope that investments from Japan will contribute to the achievement of this goal. The business environment in Serbia has been improving year by year, and we would like to say that the achievement of this goal largely depends on the efforts of further improvement of the business environment in Serbia.

►

What outlook do companies from your country have in terms of investments in 2011? - Energy is one of the areas of interest for Japanese companies in 2011, and as an example Japanese businessmen are interested in business concerning renewable energy in Serbia. In addition to this, if the yen loan project for the Nikola Tesla thermal power plant is realised, we would like Japanese think that the project will be an op► Generally speaking, what is your companies are portunity for further investment related to environmental business from view of the results achieved by cominterested in Japan. panies from your country in Serbia in 2010? Serbia’s potential Japanese companies are, of course, interested in Serbia’s potential es- The remarkable results achieved by especially in pecially in the field of manufacturJapanese companies in 2010 includthe field of ing. From this viewpoint, the Serbia ed the opening of Panasonic’s factory in Svilajnac. We consider that their inmanufacturing Business Environment Seminar for Japanese companies, which was held vestment in Serbia is of great imporin Düsseldorf last November, may attract other intance, as their success can be used as an example vestments from Japan. for other Japanese companies and is an excellent opportunity for further investment from Japan, es► Do you expect the investment climate in Serbia pecially in the field of manufacturing. In this context, we sincerely anticipate their success and the to improve in 2011, and if so, in what segments? expansion of their business in Serbia. We must al- We are aware that the Government of Serbia and so not forget JTI. We are satisfied with the fact that related organisations have been making utmost eftheir business in the Western Balkans is going well forts to improve the business environment - esand they are expanding their market share in this pecially in regards to subsidy schemes and infraregion. In addition to this, we are pleased that their structure. We appreciate their efforts, and, at the ‘Kaizen’ business model is being noticed by the same time, we hope that they continue their efpeople of Serbia. We sincerely hope that Japanese forts to create a more favourable investment cliinvestment will contribute to the development of mate here in Serbia. ■ International Business Sector in Serbia March 2011

►

The ﬁrst Japanese INVESTMENT

We came to Serbia with a long-term strategy of investing and growing

further development of the society in which you operate? - Since we believe that big companies are pillars of every society, we initiate or par► How do you assess your business in Serbia so far? ticipate in a number of socially responsible projects on the - Bringing business to Serbia was a logical step as national and local level. we have always believed that the Serbian market In Belgrade, we are comhas great potential and represents a good place to mitted to contributing to the start spreading our business in the Balkans. Since development of the social prothe purchase of Senta Tobacco Industry, JTI has intection system. Thanks to JTI vested over 100 million dollars in modernising the donations, the first Day Care utilities, starting cigarette production and beginning for adults with special needs exports to Montenegro, Bosnia and Herzegovina, was opened and a Day Care Macedonia and Croatia. for the elderly is on its way. We came to Serbia with a long-term strategy In addition, following our of investing and growing. Today, JTI employs more Japanese roots, we are one than 300 workers in Senta and Belgrade and enof the major promoters of the gages 600 tobacco- growing farmers and seasonJapanese culture in Serbia. al workers. The JTI office in Belgrade is the cenThis year we presented the tre of our business activities in Serbia, Bosnia Japanese Wariki band to audiand Herzegovina, Croatia, Albania, Macedonia and ences in Belgrade and Senta. In preMontenegro. For attracting vious years, JTI has supported the ► In your opinion, what should the Govof guitar player Kazuhito foreign investors concerts Yamashita and Mineo Hayashi, a ernment of Serbia do to improve the it is essential to cellist. Our company also assisted business climate in Serbia? - For attracting foreign investors it is create a stable with the promotion of Japan as the guest of honour country at the 53rd essential to create a stable and predictand predictable International Belgrade Book Fair. able business environment. Any unexpected regulation change, such as last business ► What is the key to Japan Tobacco year’s sudden increase of the specific environment excise rate, affects our business and International’s success? consequently a number of our business - One of the reasons for our success partners such as suppliers, vendors, providers etc. is ‘Kaizen’, a Japanese philosophy and manageI have to point out that JTI is strongly commitment that implies constant improvement. The JTI ted to an open dialogue with the Government of the factory has implemented Kaizen and since its imRepublic of Serbia. Cooperation and mutual underplementation productivity increased by 50%, while standing is the core of creating Serbia as an attracwaste materials were reduced by 52%. At the core tive business ground. of Kaizen are people and their capability to continAs per best EU practice, JTI has suggested the uously improve. According to our experience Serbia Serbian government adopt a five-year strategy that has great human resource potential. If you ask for would provide business predictability. my advice Kaizen is perfect for Serbian small- and medium-size enterprises as a way to improve effi► As a big company, do you feel responsible for the ciency and achieve economic growth. ■ his successful Japanese privatisation is just one of the reasons for talking with Cristian Cring, General Manager of Japan Tobacco International for the Adriatica Region.

International Business Sector in Serbia March 2011

interview

Cristian Cring General Manager, Japan Tobacco International for the Adriatica Region

Company Register

MITSUI – CO. LTD Dragoslav Karadzic, GM Vladimira Popovića 6 (Genex Appartments), N. Belgrade +381 11 311 3328 www.mitsui.co.jp TOYOTA SERBIA D.O.O. Slobodan Radoičić, Director Zrenjaninski put 26, Belgrade +381 11 2090 901 www.toyota.rs info@toyota.rs SONY CENTRAL AND SOUTHEAST EUROPE KFT Milan Vasić, Director Oml. brigada 88a +381 11 222 5959 www.sony.co.rs PANASONIC/TECHNICS (MATSUSHITA) Jagoš Medenica,Director Bul. Despota Stefana 41 +381 11 3040 124 www.panasonic.rs ALPHA IMAGING (SHIMADZU) Predrag Bjeletić, Director Vrtlarska 55, 11080 Zemun +381 11 3164 033 www.alphaimaging.rs aimaging@alphaimaging.rs VELAUTO (MITSUBISHI MOTORS) Djordje Kolašinac, Director Đuje i Dragoljuba bb, 11090 Bgd +381 11 2321 055 office@velauto.rs www.velauto.rs BEOLEK (HITACHI) Gordana Martinov, Director Murska 1 +381 11 3808 124 g.martinov@beolek.co.rs www.beolek.co.rs PROFIL INTERNATIONAL (MAZDA) Branko Andjelković, Director Karadjordjeva 13 +381 11 2628 200 www.mazdaprofil.rs info@mazdaprofil.rs ECOTEH (KYOCERA MITA

EUROPE) Dragan Milošević, Director Stanoja Glavasa 17a +381 11 3344 466 www.kyoceramita-europe. com TRIVAX (NIHON KODEN) Vladimir Trikić, Director Katarina Trikić, Sales Director Triše Kaclerovića 24a +381 11 3975 820 www.trivax.com office@trivax.com SKY TECHNOLOGIES DOO Marko Životić ,Director Milutina Milankovića 1/L12 + 381 11 3114 722 marko@sky-tec.rs www.sky-tec.rs KOVING (ALPINE) Bojan Radulović, Director Pariske komune 24 +381 11 319 3408 www.alpine-europe.com JTI INTERNATIONAL MARKETING & SALES D.O.O. Cristian Cring, GM Vladimira Popovica 38 +381 11 2050 300 +381 11 2050 181 www.jti.com OLYMPUS Ivanka Milenković, Director Djordja Stanojevica 12 +381 11 2222 900 www.olympus.rs DELTA ESPERO (MITSUTOYO) Vladimir Petrović ,Director Skadarska 10a +381 11 3227 367, DELTA AUTO Rajko Mandić, Director Milentija Popovića 7b +381 11 2012 350 www.deltayu.com XSELL INTERNATIONAL D.O.O. (KIKKOMAN) Milivoj Teodorović ,Director Internacionalnih brigada 11/12 +381 11 3444 937, BEOLASER D.O.O. (TOSHIBA) Dragan Rokic, Director Trgovačka 16a (TC “Mondo”), Belgrade

Company Register

+381 11 2395 639 www.beolaser.com ĆURČIĆ EXPORT IMPORT DOO Rajko Ćurčić Vojvode Skopljanca 11, Belgrade +381 11 2472 222 www.curcic.rs office@curcic.rs MITSUBISHI Hiroyasu Honda, Director Vladimira Popovića 6 (Genex Appartments, A-205), N. Belgrade + 381 11 222 3555 FUJITSU TECHNOLOGY SOLUTIONS Nebojša Bjelotomić, Director Vladimira Popovića 8/V, Belgrade + 381 11 2223 510 rs.fujitsu.com ITOCHU CORPORATION BELGRADE REPRESENTATIVE OFFICE Miloš Vesnić ,Manager Vladimira Popovića 40, Belgrade + 381 11 301 6990 office@itochu.co.rs www.itochu.co.jp/en GRADITELJ AUTO (ISUZU) Zdravko Jokić, Director Bul. Slobodana Jovanovića 4a 21000 Novi Sad + 381 21 4808 481 RADULOVIĆ D.O.O. (NISSAN) Dragan Radulović ,Director Dragoslava Srejovića b.b. , 11000 Belgrade + 381 11 2080 180 www.radulovic-group.com YAMAHA PLATTNER Nenad Plattner, GM Novosadski put 19, 21400 Backa Palanka www.plattner.rs PLATTNER D.O.O. Nenad Plattner, GM Novosadski put 19, 21400 Backa Palanka +381 21 21 000 40 +381 21 60 40 157 office@plattner.rs www.plattner.rs

International Business Sector in Serbia March 2011

ADING D.O.O. Zoran Đurović Director ul. Nehruova br.82 11070 Novi Beograd tel. 011-216 0576 fax. 011 216 0576 mail: ading-bgd@ptt.rs ALKALOID D.O.O. Igor Petrov, Director ul. Bul. Kneza Aleksandra Karađorđevića br. 6 11000 Beograd Tel. 011-367 07 62 Fax. 011 367 90 71 mail: office@alkaloid.co.rs ASSECO D.O.O. Miodrag Mirčetić, predsednik Upravnog odbora ul. Milutina Milankovića br.19 g 11070 Beograd tel. 011 201 3154 faks. 011 301 5132 mail: marketing@asseco-see.rs AXXON TRADING D.O.O. Vlatko Jokić, Director ul. Surčinski put br. 9 N 11000 Beograd tel/fax: 011-226 90 57 065/ 22 00 23 mail: vlatko@axxon.rs BOVIN & ŠAJN Zeljko Šajn, Director ul. Koče Kapetana br. 14 ul. Kneza Mihaila br. 6 11000 Beograd tel. 063/ 577 788 mail: zeljko.sajn@gmail.com FERTRADE D.O.O. Aleksa Miličić, odgovorno lice ul. Kralja Milutina br. 55 lok.2b 11000 Beograd tel. 011- 361 8664 fax. 011 361 8664 mail: fermk@verat.net GALEB AD – OHRID Ljuba Oljača, odgovorno lice ul. Železnička br. 4 11000 Beograd tel/fax: 011-262 2554 KNAUF D.O.O. Milutin Ivanović, Director ul. Dalmatinska br. 65 a 11000 Beograd tel. 011- 207 45 11 fax. 011 207 45 30 mail: ivanovic.milutin@knauf.rs KOLID D.O.O. Kole Milčev, izvršni menadžer ul. Vladimira Popovića br. 22/12 11070 Novi Beograd tel. 063/484 121 Niš 018/ 214 514 mail: k.milcev@kolid.com MAKO MARKET Andrea Tasevski, Director ul. Batajnički drum br. 263 11000 Beograd tel. 011- 377 4327 fax. 011-377 4808 mail: makomarket@tehnikom.net

MV SISTEM CO D.O.O. TIKVEŠ VINARIJA Matović Žarko, ovlašteno lice ul. Bul. Oslobođenja br. 85 11000 Beograd Vukašinović Gradimir, ovlašteno lice tel. 063/ 407 431 MLAZ-EKSPROM D.O.O. Anka Maršon, Director ul. Pajsijeva br.3 11000 Beograd tel. 011-265 8676, 268 6870 MZT HEPOS KTB D.O.O. BEOGRAD Mile Mitkov Director ul. Gavrila Principa br. 29 11000 Beograd tel./fax: 011- 328 7968 328 7967 mail: mzthepos@yahoo.com MZT – KTB Zlate Kocev, Director ul. Gavrila Principa br. 29 11000 Beograd tel./ 011 328 7938 mob. 063 366 019 SILBEG D.O.O. Vlatko Topukov, operativni Director ul. Cara Uroša br. 6/1 11000 Beograd Tel. 011- 262 40 91, 063/201584 Fax: 011- 218 00 44 SKOVIN D.O.O. Milutin Đurović, ovlašćeno lice ul. Vojvode Dobrnjca br. 38 11000 Beograd Tel. 011- 339 04 12 Fax. 011 339 07 99 mail: office@skovin-serbia.com UNITIRES D.O.O. Slave Raspaškovski, vlasnik (Sanos) ul. Sarajevska br. 38 11000 Beograd tel./ fax. 011-366 02 03 VEDRINA 2 D.O.O. Dragan Mileusnić, odgovorno lice ul. Cvetanova ćuprija br. 141 11126 Beograd tel. 011-346 0868 tel./faks. 346 0869 mail: vedrinakrsto@beograd.com VITALIA Prestavništvo Beograd Stole Zmejkoski , menadžer tel. 064/ 642 25 23 064/ 265 69 10 fax. 011 346 0841 mail: stolez@vitalia.com.mk VINOTOK D.O.O. Jovan Elenov, Director ul. Paunova br. 43/54 11000 Beograd tel. 063/ 331 590 065/ 331 5900 mail: vinotok@gmail.com

Balanced Trade EXCHANGE

Macedonia

If the country is given candidacy status by the year end, Serbia will certainly become a very interesting destination for foreign investors

ounsellor of the Embassy of the Republic of Macedonia in Serbia, Vladimir Krstevski, says that, based on the information provided by Macedonian businessmen, Serbia and Macedonia are satisfied with the current bilateral economic cooperation.

least 1.5 billion euros.

What outlook do companies from your country have in terms of investments in 2011? - They are basically satisfied with both the investment conditions and ► Generally speaking, what is your view of the reincentives in Serbia. But, to further improve the investment envisults achieved by companies from your country ronment, social and economic rein Serbia in 2010? forms need to continue, particular- Businessmen and Chambers of Commerce are ly if we are talking about terminatmaintaining regular contact whilst searching for oping market monopolies, fighting orportunities to increase the trade exchange between ganised crime and corruption, and, the two countries and extend cooperation to include most importantly, having an indejoint appearances in regional and third-party counpendent and efficient judiciary system which fortries. Hence, the growth of the overall trade exeign investors can fully trust. Last, but not least, we change during the first 11 months of 2010 does not should not forget the political criteria, particularly if come as a surprise. Trade exchange stood at 508.4 we are talking about fully-fledged EU membership. million euros, with Serbian exports being 324.0 milMacedonia has been halted in its tracks by the rigid lion euros and Macedonian exports at 184.4 milattitude of Greece in terms of our country’s constilion. Compared to 2009, Serbian exports grew by tutional name. Also, as you probably know, Serbia 16.4 percent, while Macedonian exports increased needs to fulfil certain prerequisites by 23.4 percent. We salute this trend since it leads to a gradual counterbal- To further improve when it comes to European integraAll of this affects potential invesancing of the overall trade exchange. the investment tion. tors in the region. The results are satisfactory bearing in mind that, on one side, we still have the environment, social ► Do you expect the investment clinegative influences of the global ecoand economic nomic downturn in the region, and, on mate in Serbia to improve in 2011, reforms need to the other, non-customs barriers within and if so, in what segments? CEFTA still haven’t been removed. The investment climate in Serbia continue in 2011 will certainly depend on the ► Could you tell us what you think of the forecast readiness and aptitude of the Serbian government to carry out the action plan based on the objections of three-billion-euros worth of FDIs being made in the European Commission’s report, as well as on in Serbia in 2011? political stability in the country. If satisfactory re- Bearing in mind the FDI influx in the last two sults are accomplished, which, in turn, could lead years, I think that the forecast for 2011 is very opto the country being given candidacy status by the timistic. We need to bear in mind that the economyear end, Serbia will certainly become a very inic crisis will continue in 2011 too, and that there teresting destination for foreign investors. I would are still political and safety challenges in the represume that sectors like agriculture, the food ingion which could be an obstacle to more investdustry, energy, infrastructure, the automobile inments being made not only in Serbia, but in neighdustry, telecommunications and transport will be bouring countries too. Three billion euros may be most appealing for investing. ■ attainable, but only if Telekom Serbia is sold for at ►

International Business Sector in Serbia March 2011

Vladimir Krstevski Counsellor of the Embassy of the Republic of Macedonia in Serbia

South Korea

New Korean INVESTMENTS IN SERBIA South Korean car parts producer Yura took over the Zastava Elektro factory from Rača in the ﬁrst half of 2010

of Serbia’s favourable geographical position and conomic cooperation between the possibility of extending their business operaSerbia and South Korea is betions to the rest of Europe via Serbia. ing carried out solely through When it comes to increasing bilateral cooptrade exchange with a permanent eration and attracting more Korean investments, trade deficit on the Serbian side – Serbia’s advantages lie in the country’s geo-strathe Serbian Chamber of Commerce tegic position, the free trading zones, privatisation, reports. The biggest trade exinvestments in infrastructure (construction of roads change was generated in 2010, toand bridges) and cooperation in third-party martalling $170 million, with the value kets through engaging Serbian construction workof Serbian exports amounting to oners in the projects implemented by South Korean ly $900,000. Serbia’s 2010 exports companies in Africa, the Middle East and Asia. to South Korea increased slightAt the same time, it should be ly compared to 2009, noted that certain Korean companies while imports grew by Korean companies like Samsung, Hyundai, KIA Motors 50 percent. like Samsung, and LG are becoming increasingPolitical upheaval in Serbia, ecoly operational on the Serbian marnomic sanctions, the geographical disHyundai, KIA ket particularly when it comes to the tance between the two countries and Motors and LG sales of their products. The South a modest knowledge of the two counKorean car parts producer Yura took tries’ economic potentials (particularare becoming over the Zastava Elektro factory from ly about the Serbian market and inincreasingly Rača in the first half of 2010. Yura, vestment incentives that Serbia offers) are the reasons for such a low level of operational on the which is one of the main suppliers trade exchange. Serbian market to South Korean car manufacturers Kia, Daewoo and Hyundai, launched Although South Koreans are still its production in Serbia. The company is willing to somewhat reserved when it comes to concludinvest in the production of car cables and the ening important long-term business deals and maktire production will be exported. This South Korean ing long-term investments, the impression is that company, which has virtually the same product Korea and Korean businessmen are starting to look range as Zastava Elektro, plans to hire 1,000 workat Serbia differently, i.e. as a good market for their ers in its first year of operations in Serbia. ■ investments. They are also becoming more aware

Company Register CERAGEM In Keun Shin, Director Trg Republike bb/II lokal 11, 11000 Belgrade +381 11 3343732 office@ceragem.rs www.ceragem.rs LG ELECTRONICS MAGYAR KFT. Predrag Todorović,

Director Spanskih boraca 3/B/VII, 11070 New Belgrade +381 11 3121871 todorovic@lge.com www.lge.com OGRANAK SAMSUNG ELECTRONICS USTRIA GMBH Dal Jae Kim, Director Mala pruga bb

11080 Belgrade +381 11 4141300 www.samsung.com YURA CORPORATION Lucas Nam, Director Kralja Petra 9 34210 Rača +381 34 6170016 +381 34 6170018 draganarp@gmail.com www.yuracorp.co.kr

International Business Sector in Serbia March 2011

Co. Register 13.JUL PLANTAŽE Veselin Đurišić, director Agostina Neta 34a 11070 Novi Beograd, +381 11 2161660 13.jul@beotel.rs www.plantaze.cg.rs AIRTREND GOBRID Goran Kolic Kumanovska 14, 11000 Beograd, +381 11383-68-86, gobrid@eunet.rs ARCON OVERSEAS LIMITED Sasa Zdravkovic Vidikovacki Venac 83 11000 Belgrade +381 11 265 1769 arcon@sbb.rs www.arcon.rs MD MARTINOVIĆ D.O.O. Branislav Kljajić, director Bul. Arsenija Čarnojevića 123 11070 Novi Beograd +381 11 2140148 mdmartinovic@nadlanu.com MONTENEGROAIRLINES Žarko Đurović, director Knez Mihajlova 23 11000 Beograd, +381 11 2621122 office.belgrade@mgx.cg.rs montenegroairlines.com PREDSTAVNIŠTVO LUKA BAR A.D Darko Knežević, director Trg Nikole Pašića 7 11000 Beograd +381 11 3398755 darkoknez@live.com www.lukabar.me

Strong Bilateral COOPERATION

In the period from January to December 2010, the overall trade exchange between Serbia and Montenegro stood at $961.7 million

erbia is Montenegro’s biggest import/export partner, followed by Italy, Germany, Greece, Bosnia and Herzegovina and Croatia – according to the report of the Serbian Chamber of Commerce. When it comes to the biggest export partners of Serbia, Montenegro is in fourth place, and in terms of the biggest import partners, Montenegro is in 29th place based on the cumulative results from 2010. In the period from January to December 2010, the overall trade exchange between Serbia and Montenegro stood at $961.7 million which is a 43 percent decline on 2009. Serbia exported $809.9 million worth of goods to Montenegro, which is a 3.1 percent drop in relation to 2009. In the same period, imports from Montenegro reduced by 9.9 percent, compared

Company Register A.D. ŠAJKAŠKA (HELLENIC SUGAR INDUSTRY) Director Michail Stravelas Ind. Zona, Čuruški put 3, 21230 Žabalj Tel: +381 21 831 462 secerana@eunet.rs www.secerana-zabalj.rs ADRIA MEDIA SERBIA Omladinskih brigada 88a, 11070 Novi Beograd +381 11 329 08 09 info@adriamedia.rs D TRUCK PULS Zoran Angelus Novosadski Autoput 73. 11080 Beograd +381 11 3774160 office@dtruckpuls.com FILLINI D.O.O. Zorica Kondic Tekelijina 32, 21000 Novi Sad

Montenegro

+381 11 2397 391 sonja.papak@itw-welding.com LARIVE SERBIA +381 21 67 36 544 Maja Rejger ,Director zorica.kondic@fillini.rs Kralja Milana 13, HINTTECH 11000 Beograd Dejan Curcic ,MD +381 11 3233 108 Jermenska 9, info@larive.co.rs 21000 Novi Sad LEVI9 GLOBAL SOURCING +381 21 301 205 BALKAN D.O.O. serbia@hinttech.com Vladimir Gogoljev, Director www.hinttech.com Trifkovicev trg 6, HUNTER DOUGLAS REPRE21000 Novi Sad SENTATIVE OFFICE +381 21 4721 036 Milivoj Urukalo General info@levi9.com Manager MEDIA WORKS Izletnički put 4A, 1 Gandijeva 76a, 1070 New Belgrade 11070 New Belgrade +381 11 260 85 38 m.urukalo@hunterdouglas.co.rs +381 11 222 83 33 ITW WELDING PRODUCTS BV info@mediaworks.rs PHILIPS (REPRESENTATIVE SOUTH-EAST EUROPE REP. OFFICE) OFFICE Vojislav Radovic, Director Sonja Papak Trg Nikole Pasica 5, Vodovodska 158, 11000 Beograd 11147 Belgrade

to 2009, and amounted to $151.8 million. The trade surplus amounted to $658 million. The two countries are involved in the implementation of joint infrastructure projects such as the reconstruction of the Belgrade-Bar railroad, as well as in projects like expanding the utilisation of the Port of Bar, expansion and modernisation of roads that run through both countries and joint energy projects. In respect of Serbian investments in Montenegro, Telekom Serbia became the third mobile telephony operator in Montenegro. In a period of only three years, Delta Holding invested a total of 172 million euros in Montenegro. ■ +381 11 3242 977 milan.banovic@philips.com ORION TELEKOM Slobodan Djinovic, MD Gandijeva 76, 11070 New Belgrade +381 11 222 83 33 info@oriontelekom.rs www.oriontelekom.rs RHEIN-DANUBE D.O.O (SHIPYARD KLADOVO) Derdapski put bb, 19230 Kladovo +381 19 801 024 office@shipyardkladovo.com SHIPYARD BEGEJ D.O.O Dragomir Subic ,MD Temisvarski drum bb, 23000 Zrenjanin +381 23 519700 info@begej.rs www.begej.rs TEBODIN D.O.O. Zoran Petrovic Deputy Director Bulevar AVNOJ-a 73/VI,

11070 Novi Beograd +381 11 3132 465 zpetrovic@tebodin.co.rs TELELINK Borko Jovanovic, Director Omladinskih brigada 88b 11000 Beograd +381 11 3779900; office@telelink.rs www.telelink.rs TMF SERVICES D.O.O. Bulevar Zorana Djindjica 64a, 11070 Novi Beograd + 381 11 2209 300 serbia@tmf-group.com UNITED SERBIAN BREWERIES (MEMBER OF HEINEKEN GROUP) Francois Xavier Mahot, CEO Tenerinski put 50, 21000 Novi Sad +381 21 4878 652 Omladinskih brigada 90b 11070 Beograd +381 11 3538 600

International Business Sector in Serbia March 2011

info@heineken.rs www.heinekeninternational. com VAHALI SERVICE & MARINE D.O.O. Vincentius Cornelis Bernardus Maria Bekker, MD Savski nasip 7, 11070 Novi Beograd + 381 11 3188 035 kristina@vahali.rs www.vahalishipyards.com VMZ SERBIA AND MONTENEGRO CONSULTANCY Mr. Miro Smolovic, Director Krunska 28, 11000 Beograd +381 11 3343 464 smolovic@vvmz.com WAVIN Igor Solovjev Justina Popovića 3, 11283 Beograd +381 11 316 91 96 Igor.solovjev@wavin.com

the Netherlands

Room for IMPROVEMENT In order to be successful, investors must have conﬁdence in doing business in your country

sjeard Hoekstra, Deputy Head of Mission, points out that foreign direct investment is of vital importance for the economic development of Serbia. He adds that it is in Serbia’s interest to aim high here. Generally speaking, what is your view of the results achieved by companies from your country in Serbia in 2010? - Overall Dutch companies in Serbia fared rather well last year. Like everyone else they were hit by the economic downturn of 2008, but in 2010 the Netherlands found its way back up again, with exports in the lead. Dutch shipbuilders in Serbia used their networks in the Netherlands to secure orders, thus securing jobs for the Serbian economy. Our coach building company VDL Berkhof is set on taking over Ikarbus, and with a grant from the Netherlands government Dutch experts in the field of geothermal energy are installing an innovative heating system in school buildings in Central Serbia. ►

Tsjeard Hoekstra Deputy Head of Mission, Embassy of the Kingdom of the Netherlands

What outlook do companies from your country have in terms of investments in 2011? - There are exciting possibilities in the field of renewable energy. If it is possible to round off the setup of the legal framework for this sector, maybe in the context of the new draft of the Energy Law, the market for windparks and other renewables could be opened. You should bear in mind that building a windpark means investing millions and millions of euros. Investors from the Netherlands, from Italy, Austria, Denmark and the US, may be interested in making that kind of investment once they are sure their plant will be connected to the grid and the energy that is produced will be purchased against a reasonable price. It would also be an excellent way to align Serbia with the Europe 2020 Action Plan that obliges member states to increase their share of renewable energy in the final energy consumption to 20 percent.

►

Do you expect the investment climate in Serbia to improve in 2011, and if so, in what segments? - I am convinced Serbia’s investment climate will improve in 2011. I know that the government and the administration are determined to implement the EU recommendations. A new pension law, the restructuring of state-owned companies, phasing-out state aid and stimulation of competition will all contribute to improving the investment climate. I realise that these changes may sometimes be very difficult, but they will undoubtedly make your country stronger and much better equipped to withstand the forces of competition. Serbia is clearly not yet using its full potential. In the World Bank’s list measuring the ease of doing business Serbia ranks 90 out of 183 countries. It must be possible to improve upon that this year; I am convinced that it will happen! ■

There are exciting possibilities in the field of renewable energy

Could you tell us what you think of the forecast of three-billion-euros worth of FDIs being made in Serbia in 2011? - FDI is of vital importance for the economic development of Serbia and it is in the interest of Serbia to aim high. The size of a country is not the crucial factor in attracting FDI - the Netherlands is home to about 8000 foreign companies which account for hundreds of billions of euros of investments, making it the world’s sixth-largest recipient of FDI. In order to be successful, investors must have confidence in doing business in your country. In this respect Serbia still has much room for improvement. I have the impression that the work that is being done with a view to receiving a positive opinion by the European Commission on Serbia’s progress towards the EU helps to give new focus to the task of improving the ►

business climate. If at the end of this year FDI indeed turns out to be three billion euro or more we know that this process has really paid off!

International Business Sector in Serbia March 2011

►

A Moderately OPTIMISTIC OUTLOOK

Norway

Continued focus on furthering transparency and rule of law, eliminating ‘red tape’ and shortening administrative procedures would make it more attractive to invest in Serbia

Other Norwegian companies operccording H.E. Nils Ragnar Kamsvag, ating in Serbia seem to plan investAmbassador at the Royal Norwegian ments to maintain and develop their Embassy to Serbia, Norwegian companies businesses here in line with a modalready operating in Serbia are reasonably satiserately optimistic outlook. fied with their results from last year. Whilst there is only one Norwegian company considering a large ► Do you expect the investment investment in Serbia this year, the Ambassador’s impression is that the competitiveclimate in Serbia to ness of Serbia improved during the improve in 2011, and Serbia’s efforts to if so, in what segprevious year, which should have the effect of making investing in Serbia speed up the EU- ments? more attractive. - Serbia’s efforts to speed up the integration process EU-integration process should con► Generally speaking, what is your should contribute tribute to improving the general inclimate and making inview of the results achieved by to improving the vestment vesting in Serbia increasingly atcompanies from your country in general investment tractive for foreign investors. The Serbia in 2010? determination shown in completing - Their level of satisfaction does vary climate the EU-Commission questionnaire somewhat, but my general impreson time augurs well for the further sion is that the Norwegian compaprocess. It is also my impression the competitivenies operating in Serbia are reasonably satisfied ness of Serbia has improved during the last year, with the results achieved in 2010, and continue to which should also make investing in Serbia more find the Serbian market attractive. attractive. ■ ► Could you tell us what you think of the forecast of three-billion-euros worth of FDIs being made Company Register in Serbia in 2011? Director +381 11 3160 142 - It is difficult for me to assess the realism of the VIK-SANDV IK -ALBATROSSD.O.O. Trg topolivaca 4, +381 11 2193933, forecast, although it should not be unattainable. Branko Žmukić, 34000 Kragujevac info@elopak.rs +381 34 331 986, www.elopak.rs However, as a general comment I would say that Director NERA NETWOR KS AS +381 34 337077 continued focus on furthering transparency and Vršačka 67, 21000 Novi Sad, rappzastava@sbb.rs Nenad Stojanović, rule of law, eliminating ‘red tape’ and shortening +381 21 423875, www.rappzastava.com Director TELENOR D.O.O. Dobropoljska 26-28, administrative procedures would make it more at- +381 21 500101, albatross@vik-sandvik. 11000 Belgrade Mr. Kjell-Morten tractive to invest in Serbia. What outlook do companies from your country have in terms of investments in 2011? - So far I am aware of only one Norwegian company considering a very big investment in Serbia in 2011.

►

com ELO PAK D.O.O. Đorđe Stojilković, Director Batajnički drum 23, 11080 Zemun,

+381 11 3699530, office.serbia@networks.nera.no www.nera.no RA PP ZASTAVA A.D. Slobodan Milovanović,

H.E. Nils Ragnar Kamsvag Norwegian Ambassador to the Republic of Serbia

Johnsen Omladinskih brigada 90, 11070 New Belgrade, +381 63 9863, www.telenor.rs

International Business Sector in Serbia March 2011

Enhancing AWARENESS

Portugal

The business environment in Serbia has improved greatly in the past years, which is very relevant when considering investing in Serbia and this is being perceived more and more by Portuguese businessmen

rade and investment between Portugal and Serbia functions with good relations and a positive attitude according to Rolando Borges Martins, President of the recently established Portugal & West Balkans Chamber of Commerce, and he believes there is ample opportunity for growth and expansion.

Rolando Borges Martins President of the Portugal & West Balkans Chamber of Commerce, and President of Parque Expo, Lisbon

What outlook do companies from your country have in terms of investments in 2011? - Due to the fact that we are starting from a very small business reality, what is important for us is to increase the level of awareness of Serbia in Portugal and vice versa. There is a lot to be done in terms of the current level of knowledge of what our Portuguese experts have achieved and also ► Generally speaking, what is your what Portugal’s economic successes are. So this is our main task at the moment and was the reaview of the results achieved by son behind a seminar we organised in Novi Sad companies from your country in last November presenting Portugal’s success stoSerbia in 2010? ries in the areas of environmental and water man- At the moment there are less than agement, urban development and renewable enera dozen Portuguese businesses in operation in gies. We have selected these three sectors – enviSerbia, however in November 2010 a delegation of ronmental and water management, urban developseven Portuguese businessmen visited Serbia inment and renewable energies – as our main focus. vestigating potential business opportunities. The We believe that Portugal has a very business environment in Serbia has improved greatly in the past years, What is relevant to good level of experience in these which is very relevant when consid- business people are three sectors. Traditional imports from Serbia ering investing in Serbia and this is the opportunities to Portugal are based on certain being perceived more and more by Portuguese businessmen. that Serbia offers in equipment, rubber and plastic prodand fruits and not much more We are starting from a very modEuropean terms ucts than that. We know that almost one est position. In fact there is not a sigquarter of Serbia’s imports are oil and energy prodnificant basis of economic relations between our ucts, which is part of the reason we have chosen two countries, which is exactly why we decided to renewable energy as one of the focus areas – as a establish the Chamber of Commerce. It will operway of being able to help the country reduce its deate as a platform for improvement of the current pendency on energy from external sources. situation. What message would you like to convey to the members of the International Business Sector in Serbia? - What is relevant to business people are the opportunities that Serbia offers in European terms. The country is approaching Europe and is working toward being part of the European Union, and this gives Serbia a lot of opportunities that the majority of other European countries don’t have any more. So this is a country with a lot of potentials and an interesting country to work with – and not just Serbia but

►

also the surrounding countries of the West Balkans. And being in Europe it is the last frontier.

International Business Sector in Serbia March 2011

►

What do you think the Serbian government can do in order to make Serbia even more attractive to foreign investors? - The three focus areas we have selected, in our opinion, require private investment as well as public involvement and investment. So the Serbian government by supporting these activities – and they will because they are a required part of the integration process and also involve the availability of European funds – can have and will have an important role in this process. ■

►

A Serious PARTNER

Romania

The development of infrastructure, such as Corridor 10 and 11 and the railway etc, also offers a lot of opportunities for foreign investors

ith growth of 22 percent in bilateral trade between Romania and Serbia last year Patricia Radut, Economic Counsellor at the Embassy of Romania to Serbia believes they have good reasons to be optimistic. She states that there are Romanian companies who intend to continue cautious investment in marketing activities and human resources, with possible acquisitions of local Serbian companies in the area of fast moving consumer goods. The forecast is for the single digit growth of revenues, delivering decent profit, and improving cash collection and cashflow generally in line with the economic forecast for Serbia.

ros of FDIs to be achieved in Serbia in 2011 is based on the Serbian authorities’ forecast to sell the remaining big state owned companies (Telekom, JAT, airport, etc) to foreign investors, even if the actual tough external environment causes investors to seek good companies for lower prices. The development in infrastructure, such as Corridor 10 and 11, and the railway etc, also offers a lot of opportunities for foreign investors. Therefore, a three billion euro FDI is achievable, given also the strategic position of Serbia, recent closer ties with the EU, political stability and available facilities.

Generally speaking, what is your view of the results achieved by companies from your country in Serbia in 2010? - The Republic of Serbia is a serious partner of Romania’s. Regarding the bilateral trade between ► What outlook do companies from your country our countries, the most recent available data we have shows that in the first 11 months of last year, have in terms of investments in 2011? bilateral trade reached 905 million dollars. This - There are Romanian companies who intend to amount shows an increase of 22 percent compared continue cautious investment in marketing activiwith the previous year. We have reasons to be optities and human resources, with possible acquisimistic, given that the end of 2010 has shown a retions of local companies in the field of FMCG (fast vival of our bilateral trade. moving consumer goods). The forecast is for sinAt the end of December 2010, Romanian exports gle digit growth of revenues, delivering decent profto Serbia amounted to 678.4 million it, improving cash collection and cashCompany Register flow generally, so a better year than dollars (an increase about 21.5 percent over the previous year), while DIRECTOR TEHNIC, ALSYS DATA 2010 in Serbia for business, in line Romanian imports have reached D.O.O with the economic forecast for Serbia. Ciprian POJOGA 342.2 million dollars (an increase of Petra Kocica 35a, Zemun ► Do you expect the investment cli29 percent, compared to 2009). Tel/fax: +381.11.31.66.091 Under these circumstances, we E-mail: ciprian.pojoga@alsysdata.com mate in Serbia to improve in 2011, MOBEXPERT GROUP DOO believe that there is considerable po- Roxana MATEESCU and if so, in what segments? tential for the further development of Director general, - Mostly yes, in comparison to 2010 our trade, by exploiting new opportu- Bul. Oslobodjenja 149, or 2009, we expect to it improve, 11000, Beograd, Serbia nities, with the ultimate goal of the tel +381.11.246.84.23 since competition in the region is very growth of the bilateral trade volume. email roxana.mateescu@mobexpert.rs tough in terms of investment faciliDIGI SAT D.O.O. ties, and Serbia is obliged by its deciMarcel POPA ► Could you tell us what you think of sion to apply for EU accession to open Director genral up the market for foreign investors. the forecast of three-billion-euros Franse d’Perea 88 E-mail: marcel.popa@digi.rs Infrastructure and some of the former worth of FDIs being made in SerZELVOZ SMEDEREVO monopolies (the commodities industry bia in 2011? Slobodan Ristic, GM - dairy, sugar, oils) will mark improve- The global economic crisis has Member of Grampet Group Romania highlighted the importance of direct Milosa Velikog 39, 11300 Smederevo ment and the start of better behaviour Phone: 026-225-325 toward foreign investors. ■ investments. The three-billion-eu►

International Business Sector in Serbia March 2011

Patricia Radut Economic Counsellor at the Embassy of Romania to Serbia

Important Trade PARTNER

Russia

On 1st January 2012, a single economic area will be formed within the framework of the Customs Union of Russia, Belarus and Kazakhstan

e discussed trade agreements and Russian investments in Serbia with H.E. Alexander Konuzin, Russian Ambassador to Serbia.

H.E. Alexander Konuzin Russian Ambassador to Serbia

Customs Union, as well as to increase the volume of foreign trade with the Union members.

Is there any aspect of economic cooperation that you pay special attention to? - I try to pay attention to all of them. However, in ► Serbia is quite unique in the sense my opinion, we haven’t been able to fully utilise the potential that the importation of agriculturthat it has concluded free trade al produce from Serbia carries. Russia needs the agreements with all three counproducts that Serbian producers are ready to offer. tries in the Customs Union: RusWe need a mechanism that will enable the stable sia, Belarus and Kazakhstan. To delivery of good quality products that fulfils curwhat extent has the potential of rent demands. In 2010, Serbian fruit and vegetable these agreements been utilised? exports grew by over 220 percent. We need to uti- Serbia signing the Free Trade Agreement first lise these dynamics. I have been working togethwith Russia, and subsequently with Belarus and er with the Ministry of Agriculture, the Serbian Kazakhstan, made for significant liberalisation of Chamber of Commerce, large companies and the foreign trade regime. In trade exchange beRussian regions. It seems to me that if we were tween Russia and Serbia, 97 percent of the goods to establish a special fund that would support the have zero percent customs duty which provides export of agricultural products, this would help us excellent opportunities for an increase in trade. greatly. I would like to use this opporAccording to the results in 2010, the tunity to invite everybody who has good trade exchange between the two countries grew by 16 percent to $2.7 billion. Russia needs ideas regarding this matter to come forward with concrete suggestions. We are Russian exports increased by 9.5 perthe products willing to look at them. cent to $2.1 billion, while Serbian exports also grew by 53 percent to $534 that Serbian ► You have also announced the arrival of million. It is worth mentioning the outstanding growth in Serbia’s export of producers are the Russian insurance company SOGAZ fruit and vegetables which increased ready to offer to Serbia, which, as you put it, experiby 2.5 times to $106 million. When it enced certain problems with the regiscomes to the volume of trade exchange, tration of its company in Serbia, late last Russia takes second place on the list of the most year. What has happened with this situation in the important Serbian trading partners, right behind meantime? Germany. We should also mention that the pace at - The biggest Russian insurance company SOGAZ which the trade exchange between the two counhas been trying to launch its business in Serbia tries has been growing is much faster than with any since May 2010. As far as I understand, the preother partner of Serbia. On 1st January 2012, a sinrequisites for this occurring have been fulfilled. gle economic area will be formed within the frameThe problem lies with bureaucracy. The company work of the Customs Union of Russia, Belarus and has been given guarantees by people in high-up Kazakhstan. This will make it possible for Serbia to positions and we believe that these guarantees unify its trade regime within the framework of the will finally materialise. ■ International Business Sector in Serbia March 2011

►

Company Register GLEB PROPININ VLADIMIR KIRPINEV, Director Knez Mihailova 30, 11000 Belgrade, +381 11 3286071 begtosu@aeroflot.ru, www.aeroflot.aero AZOT AGRO DUNAV DOO Maksim Grigorjev, Director Majke Jevrosime51 11000 Belgrade, +381 11 3220 741, info@azotagrodunav.com, www.azotagrodunav.com CILOVYJE MASHINY Mihail Valerjevic Cvetkov, Director Bul.Mira 13B\3, 11000 Belgrade +381 11 3674255 serbia@power-m.ru www.power-m.ru FADIP Drago Pejić, Gen. Director Trg Oslobođenja 3-4, 21220 Bečej +381 21 6915971 +381 21 6915971 fadip@ sctable.rs www.fadip.com FABRIKA BAKARNIH CEVI MAJDANPEK Pavel Avdejev, Gen Director Industrijska zona bb 19250 Majdanpek, +38130 453000 +381 30453033 fbcm@ptt.rs www.fbc-m.com TTRANSGAZ Sergej Struk, Gen. Director Vladete Kovačevića 10 11000Belgrade +381 11 3035478 struk@sbb.rs IMPEX IB D.O.O. Andrej Grečuhin, Director Vojvode Stepe 318 11000 Belgrade +38111 2492302 impexib@verat. net www.impexib.rs JASTREBAC AD- FABRIKA PUMPI Bul.12.februar 82 18000Nis +381 18 580 710 jastrebac@eunet.rs www.jastrebac.rs LUKOIL - BEOPETROL Aleksandr Panfi lov, Gen. Director Mihaila Pupina 165 d 11070 New Belgrade +381 11 22 20 200 office@lukoil.rs www.lukoil.rs MOSKOVSKA BANKA

Vladimir Zecar, President of the Board of Directors Karađorđeva 89 11000 Belgrade +381 11 395 2200 office@moskovskabanka. rs www.moskovskabanka.rs NIS AD Kiril Kravcenko, General Director Narodnog fronta 12 21000 Novi Sad Milentija Popovića 1 11070 Beograd +381 11 311 3311 Press@nis.rs www.nis.rs PUTNIK Aleksandr Denisov, Director Dragoslava Jovanovića 1 11000 Belgrade +381 11 323 44 11 info@putnik.com www.putnik.com RUSKO - SRPSKA TRGOVINSKA KUĆA Radoslav Pašić, Director Šafarikova 7 21000 Novi Sad +381 21 4737540 srtk@neobee.net RUS KONSALTING Krasnov Andrej, Director Gradski park 2 KSC Pinki, Zemun +38111 3771612 krasnol@ rambler.ru TEHNOPROMEKSPORT Cergej Urusov, Gen. Director Bul. JNA 165, Belgrade +381 11 3970004 +381 11 3970256 tpe@ eunet.ru www.tpe.ru TEPISI VELIKI BEČKEREK-BELAN Gordana Ristić, Director Temišvarski put bb 23000 Zrenjanin, +381 23 524137 tvbtepisi@nadlanu.com www.tvbcarpet.com VAPEKS Preljina-Konjevici 32212 Preljina +381 32 +381 991 Offi ce@vapeks.rs www.vapeks.rs WEFK BANK Nebojša Dželebdžić, Director Vladimira Popovića 6 Geneks A202 New Belgrade +381 11 2223409 +381 11 2223202 offi ce@iefkbanka.com

Business OPPORTUNITIES

Slovakia

Slovakian companies have invested $111.9 million in Serbia so far

n 2010, Serbia exported $173.4 million worth of goods to Slovakia which is an increase compared to 2009 when exports amounted to $112.5 million – according to the Serbian State Statistical Office. Last year, imports from Slovakia went up in relation to 2009. In 2010, they stood at $359.6 million and, in 2009, at $402.3 million. Data compiled by SIEPA shows in the last ten years, from 2000 to November 2010, Slovakian investors have invested $111.9 million in Serbia. From 2000 to December 2009, Slovakian companies invested just over $103 million. Just as in the case of other foreign countries, Slovakian investments in Serbia have grown steadily since 2000, with the exception of 2004 when there was not a single Slovakian investment made in Serbia. Two companies – a metal processing firm and a train producer – are responsible for almost a half of the overall trade exchange between Serbia and Slovakia. Despite having huge potential, agriculture takes the back seat when it comes to foreign trade. ■

Company Register

dragojlovic@hupro.rs www.huprohaly.sk IMUNA PHARM AERD NOVI SAD Narodne Revolucije 4, 21470 Bački Petrovac PREDSTAVNIŠTVO Daniela Durašova, Dusan Palenkaš, 381 21 780677 Director Director Marka Miljanova 18/I, esotour@stcable.rs Narodne Revolucije 4, EVPU 21000 Novi Sad 21470 Bački Petrovac Roman Tuchyna 381 21 6610291 381 21 780677; 421.903.272.257 office@aerd.org.rs palenkas@imuna.sk tuchyna@evpu.sk www.aerd.org.rs www.imuna.sk www.evpu.sk BAMEX D.O.O. INFRAINVEST D.O.O. FIRST DATA SRBIJA I Branko Mihajlović, Zlatko Prokopec, CRNA GORA D.O.O. Director Pive contact Turgenjeva 1, Olja Dakić, Director Karmatijevića 25, Kopernikova 8, 11000 21000 Novi Sad 11000 Belgrade 381 21 4778160 Belgrade, 381 11 381 11 2463144 gramont@nscable.net 2071100 office@ bamex@eunet.rs INTRAPROFIL D.O.O firstdata.rs CHEMOLAK Milanko Šaković, Direcwww.firstdata.rs Loretta Harisova, tor Đure Strugara bb, GOŠA D.O.O. Export Manager Vladimir Šumy, Director 11300 Smederevo 0 421.905.406.011 381 26 642940 harisova@hemolak.sk Industrijska 70, profil@intraprofil.com ENERGOCONTROLS YU 11420 Smederevska Palanka, 381 26 www.intraprofil.com D.O.O. IVA D.O.O. 321946 Ivan Antony, Director ivet.satrapova@zos.sk Michal Potran, Director Artemova 11, 23000 Tolstojeva 14, 21000 www.gosa-fsv.rs Zrenjanin, 381 23 Novi Sad, 381 21 42216 HUPRO BALKAN 537882 iva.ns@eunet.rs Goran Dragojlović, econtrols@ptt.rs www.vektor-bikes.com Ekskluzivni zastupnik ESOTOUR D.O.O. Ipesoft Jan Rovnanik Pavel Palenkaš, Director 381 64 256 48 23

jrovnanik@ipesoft.sk www.ipesoft.sk JANKOF D.O.O. Jan Farkaš, Director Beogradski kej 27, 21000 Novi Sad 381 21 522990 jankof@eunet.rs www.duvilax.com LALIĆ - COLORSPOL D.O.O. Lazar Lalić, Milan Jakubjak – Directors, Kelebija, 24000 Subotica 381 25 436265 lalicso@sbb.rs PHOBOS Pavol Kvačkay, Director pkvackay@phobos.sk www.phobos.sk PROFICUT D.O.O. Ivan Zabunov, Director Ruda Hrubika 6, 21470 Bački Petrovac 381 21 781425 office@proficut.rs www.proficut.rs SES TLMAČE Peter Gaži, Regional Director 421.905.402.653

International Business Sector in Serbia March 2011

peter_gazi@ses.sk www.ses.sk SLOVARM D.O.O. Marija Durandzi, Director Jurija Gagarina 127/34, 11070 Novi Beograd, 381 62 219720 office@slovarm.rs www.slovarm.rs STROJSTAV D.O.O. Damir Milošević Director Jurija Grizelja 18, 11 080 Beograd 381 11 375 77 81 mdaki@sezampro.rs TRAMING TRADE D.O.O. Štefan Tisovski, Director Dr Nedeljka Ercegovca 29M, 11080 Zemun, 381 11 2102460 tisovski@eunet.rs UNIMEDPHARMA S.R.O. Rastislav Sabo, Director Španskih boraca 22b, 11070 New Belgrade 381 11 3131863 office@unimedpharma.rs, ww.unimedpharma.rs

Positive INVESTMENT CLIMATE

Slovenia

I can say that Slovenian companies are right now analysing a few investment opportunities in Serbia

he year of 2010 was certainly better than the previous year in many respects, according to Slobodan Šešum, the Economic Counsellor at the Embassy of the Republic of Slovenia in Belgrade.

Generally speaking, what is your ► What outlook do companies from your country view of the results achieved by companies from your country in have in terms of investments in 2011? Serbia in 2010? - One third of all Slovenian investments abroad are in Serbia. On the basis that there are more than - We saw some large investments 1,300 Slovenian companies in Serbia I am sure from Slovenian companies such as that some of them will continue to expand their Metalcinkara in Inđija. At the end of business in Serbia. We already know about some the year there were also many anvery ambitious projects, but the majority of these nouncements regarding the new investments of projects are interconnected and that is why we the Slovenian companies in Serbia, like Gorenje in hope for economic growth in the region and overZaječar and Labod in Rekovac. In 2010 NKBM enall improvement. It is very important that Serbia tered the Serbian market as the second Slovenian continues to implement reforms in bank. Petrol, Tuš and many other its legal system and to decrease buSlovenian companies also expanded One third of reaucracy. So far Serbia has done their activities. Without a doubt there all Slovenian a lot on this field which is resulting have been some negative experiences, but they are certainly in the mi- investments abroad in new foreign investments. For this reason Serbia will be an even more nority. I am also satisfied that the are in Serbia attractive investment destination. economic exchange between Slovenia and Serbia is again increasing and at ► Do you expect the investment climate in Serbia the same time that the gap between imports and exports between Slovenia and Serbia is constantto improve in 2011, and if so, in what segments? ly decreasing. - I would not speak about the investment climate in Serbia in isolation because there are too many cor► Could you tell us what you think of the forecast related factors. Initially I would like to say that the reason there are so many Slovenian companies in of three-billion-euros worth of FDIs being made Serbia is that the investment climate in Serbia is in Serbia in 2011? positive. However we have to look at the big picture. - There are some large investments that have been Firstly Slovenian companies have to achieve good announced that are yet to be realised in Serbia. If results in Slovenia in order to invest abroad. And these investments are to be realised, and I hope the second factor is that there has to be a growing they will be, I think that this prediction of three bilexport market since many of the Slovenian compalions euros is realistic. I hope that as part of this nies that are investing into production in Serbia are three billions euros there are going to be many exporting their products. So, when Slovenian comSlovenian investments. I can say that Slovenian panies are analysing if they will invest or not they companies are right now analysing a few investtake into account more than just the investment ment opportunities in Serbia. I can tell you of our climate in Serbia. ■ experiences. When Slovenia started to negotiate ►

Slobodan Šešum Economic Counsellor, Embassy of the Republic of Slovenia in Belgrade

with the EU the level of investments rose sharply. When a country takes on the ‘acquis communautaire’ the investment climate becomes more predictable and some procedures are simplified. This is also one of the reasons why Slovenia thinks that Serbia should commence negotiations as soon as possible.

International Business Sector in Serbia March 2011

Company Register ABA CONSULT D.O.O. Hektorovićeva 6, 11000 Belgrade www.abaconsult.rs ACRONI D.O.O Tel.: +386 4 584 10 00 Fax: +386 4 584 11 11 info@acroni.si www.acroni.si ADACTA D.O.O. Kneza Mihaila 2-4/VII, 11000 Belgrade Laze Nančiča 50, 21000 Novi Sad www.adacta-execom.net www.adacta.si ADVANT D.O.O. Bul. Mihaila Pupina 10a/VP unit 35, 11070 Novi Beograd www.advant.rs ARMIC & PARTNERS LAW OFFICE Admirala Geprata 7, 11000 Belgrade www.lawofficebelgrade.rs PRICA & PARTNERS LAW OFFICE Law office Kralja Petra 13, 11000 Belgrade www.pricapartners.com ADVISO D.O.O. Kapetan Mišina 23, 11000 Belgrade www.adviso.rs AFAKTOR-FAKTORING FINANSIRANJE D.O.O. Director IGOR VUKOTIC Kralja Petra 45, 11000 Beograd (011) 2632-564 ALPOS D.O.O. Naselje Aleksinački Rudnik BB, 18220 Aleksinac www.alpos.si AQUAFIL TEXTILE YARNS YUG D.O.O – ATYUG D.O.O. Jurija Gagarina 202/24, 11000 Belgrade www.aquafil.com ARCADIA RASVETA D.O.O. Alez Kostnapsel dir Studentski trg 4, 11000 Belgrade Kozačinskog 3, 21000 Novi Sad Matjaž Mavsar +381 11328 61 28 www.arcadia-lightwear.com ATTOS D.O.O. Metalflex Tolmin, Slovenia Temerinski put 26, 21000 Novi Sad www.attos.rs AS NEŽIVOTNO OSIGURANJE A.D.O. Director: Jova Miloradić

Bul. Mihaila Pupina 165e 11070 Novi Beograd tel:+ 381 11 26 08 676 fax:+ 381 11 26 08 684 metod.grah@as-osiguranje.rs jova.miloradic@asosiguranje.rs www.as-osiguranje.rs AUSTROCHEM D.O.O. Jovana Rajića 59, 11000 Belgrade www.austrochem.si AVTOTEHNA D.D. Atrikod d.o.o – Kruševac Litijska cesta 259, 1261 Ljubljana - Dobrunje , Slovenia www.avtotehna.si BEL MEDIC Koste Jovanovića 87, Viktora Igoa 1, Palmira Toljatija 1, 11000 Belgrade www.belmedic.com BG PLAN D.O.O. Milutina Milankovića 25b, First floor, Unit 52, 11070 Novi Beograd www.energoplan.si BIMEX D.O.O. Gaji 32, 3000 Celje, Slovenia www.bimex.si CASH BACK IMO Stevana Mirkovića 8, 11080 Zemun www.unitedcashback.com CICIBAN BG D.O.O. Directors: Tomaž Petejan and Miroslav Čorbić Bul. Vojvode Stepe 86, 21000 Novi Sad tel:+ 381 21 66 11 772 tomas.petejan@ciciban.info office@ciciban.rs Sanja Penc - Planika.rs www.ciciban.info CINKARNA CELJE D.D. Kidričeva 26, 3001 Celje, Slovenija, Tel: +386 (0)3 427 60 00 www.cinkarna.si CLEANGRAD D.O.O. Jernej Zupančič, Director Rada Pušenjaka 1, 9240 Ljutomer, Slovenia +386 (0)2 585 16 00 +386 (0)2 585 16 06 info@cleangrad.si www.cleangrad.si COLLIERS INTERNATIONAL SERBIA Maja Sahbaz, generalni Director Bul. Mihajla Pupina 115 D, 11070 New Belgrade , Serbia +(381) 11 313 9955

+(381) 11 313 9958 www.colliers.com DANOS AND ASSOCIATES D.O.O. Director Jovan Jovanovic Vladimira Popovića 6, 11070 Novi Beograd +381 (0)11 260 06 03 +381 (0)11 260 15 71 office@danos.rs www.danos.rs DDC Kotnikova ulica 40, 1000 Ljubljana, Slovenia www.ddc.si DEMI TRADE D.O.O. Rodetova 5, 1290 Grosuplje, Slovenia, www.demitrade.si DEXY CO D.O.O. Milentija Popovića 9, 11070 Novi Beograd www.dexy.co.rs THE DOBA FACULTY Director: Jasna Dominko Baloh Prešernova ulica 1, 2000 Maribor, Slovenia tel:+ 386 2 228 38 90 polona.baloh@doba.rs peter.baloh@doba.si vpsm@vpsm.si www.vpms.si www.doba.rs DUGA HOLDING A.D. Viline Vode 6, 11000 Belgrade www.duga-ibl.com DUNAV PAPIR D.O.O. Alpe papir d.o.o. Letaliska Cesta 16, 1000 Ljubljana, Slovenia Savski Nasip 7, 11070 Novi Beograd www.alpepapir.si ECO CLEAN SERVICE Karlovačka 20, 11080 Zemun www.ekocleanservice.rs ECOSEC D.O.O. Zoranina 3, 1230 Domžale, Slovenia EKAPIJA.COM D.O.O. Vladimira Popovića 14, 11070 Novi Beograd www.ekapija.com ELEKTRONSKI BANKARSKI BIRO Beogradska 39, 11000 Belgrade www.ebb-bg.com www.halcom.si ETIB D.O.O. Braće Jerković 120, 11000 Belgrade" www.eti.si www.etib.rs

ETOL GROUP D.D. Škofja vas 39, 3 000 Celje, Slovenia www.etol.com EUROPEN Trade International Trg Republike 3/V, 11000 Belgrade www.europen.rs FERŠPED – BELGRADE BRANCH OFFICE Jurija Gagarina 32, Third floor, Block B, 11070 Novi Beograd www.fersped.si FIRSTDATA D.O.O. Olja Dakić, Director Kopernikova 8, 11000 Beograd +381 11 2071100 zlatuska.cmelik@firstdata.rs www.firstdata.rs FRIDRO D.O.O. Obrtniška ulica 12, 2360 Radlje ob Dravi, Slovenia www.fridro.com GAMAELECTRONICS D.O.O.Mišarska 11, 11000 Belgrade www.bitsyu.net GORENJE D.O.O. Bul. Milutina Milankovića 7 11070 Novi Beograd tel:+ 381 11 353 4100 fax:+ 381 11 353 4111 office@gorenje.rs www.gorenje.com www.gorenje.si CITY ASSEMBLY Trg Slobode 1, 24000 Subotica www.subotica.rs GRAND PROM D.O.O. Director: Slobodan Vučičević Omladinskih Brigada 88 Airport City, Building no. 1300, 11070 Novi Beograd tel: + 381 11 311 23 50 fax.: + 381 11 311 46 25 slobodan.vucicevic@drogakolinska.com tanja.stamenovic@drogakolinska.com www.drogakolinska.com HIDRIA D.O.O. IMP KLIMA Jurija Gagarina 26V/III 11070 Novi Beograd +381 11 228 66 48 +381 11 228 66 35 www.hidria.com www.imp-klima.si HIGHER INŽENJERING D.O.O. Nuba invest d.o.o Bul. Mihaila Pupina 6/XV

11070 Novi Beograd www.nuba.rs HOLCIM (SRBIJA) D.O.O. Cement plant Popovac , 35254 Popovac www.holcim.rs HOLDING SLOVENSKE ELEKTRANE D.O.O. Bul. Mihaila Pupina 117/II 11070 Novi Beograd www.hse.si HORNBACH D.O.O. Nehruova 220, 11070 Novi Beograd www.hornbach.rs HOTEL LEV Vošnjakova 1, 1000 Ljubljana , Slovenia www.hotel-lev.si HYPO ALPE- ADRIA LEASING D.O.O. Bul. Mihaila Pupina 6 11070 Novi Beograd www.hypo-leasing.rs HYPO GARANT DRUŠTVO ZA UPRAVLJANJE DOBROVOLJNIM PENZIJSKIM FONDOM A.D. Director Miloš Škrbić Čika Ljubina 6/III 11000 Beograd 011/30 37 505 011/33 49 052 E-mail: info@garantpenzije.eu www.garant-penzije.eu HYUNDAI AUTO D.O.O. Milutina Milankovića 7v 11070 Novi Beograd www.hyundai-auto.co.rs IDENTICUS SR D.O.O. Knez Danilova 63/7 11000 Belgrade www.identicus.rs IEDC BLED BUSINESS SCHOOL Director: Danica Purg Prešernova 33 4260 Bled, Slovenia tel:+ 386 4 57 92 552 fax:+386 4 57 92 500 info@iedc.si www.iedc.si IMPOL – SEVAL Valjaonica aluminijuma a.d. Prvomajska bb, 31205 Sevojno tel:+ 381 31 531 647 office@seval.rs www.seval.rs INEA SR D.O.O. Ul. Karadjordjeva 12/254 11300 Smederevo + 381 26 224 203 + 381 26 224 203 info@inea.rs swww.inea.rs

INFOSTUD 3 D.O.O. Aleja Maršala Tita 26/3-1 24000 Subotica www.infostud.com INFOTEHNA D.O.O. Glavni trg 20, 8000 Novo Mesto, Slovenia www.infotehna.com INTEREUROPA A.D. Zemunska 174 11272 Belgrade – Dobanovci www.intereuropa.rs ISKRATEL D.O.O. Ljubljanska cesta 24a 4000 Kranj, Slovenia www.iskratel.com IZOLACIJA HOLDING A.D. Miška Jovanovića 9 11000 Belgrade www.izolacija.rs JUB D.O.O. Director: Vladimir Miletić Dositejeva 32, 22310 Šimanovc tel:+ 381 22 81 404 fax:+ 381 22 81 408 jub@jub.rs vladimir.miletic@jub.rs www.jub.si KLETT IZDAVAČKA KUĆA D.O.O. Svetozara Ćorovića 15/IV 11000 Belgrade www.klett.rs KONTAL Stanislav Kriško, Director Kumodraška 241g 11000 Belgrade +381 11 398 52 60, +381 11 398 52 65 office@kontal.co.rs www.kontal.co.rs KOVINTRADE D.O.O. Milana Rakića 35, 11000 Belgrade www.kovintrade.rs KOVIS BP D.O.O. Industrijska zona bb 21400 Bačka Palanka www.kovisbp.rs KRAS BEO Director Edvard Fonda Vojni put 270a/II 11080 Zemun info@kras.si www.kras.si KRKA FARMA D.O.O. Director: Radivoj Topalov Jurija Gagarina 26 V/II 11070 Novi Beograd 381 11 323 98 58, 323 36 41 322 44 83, 323 58 59 radivoj.topalov@krka.biz mihajlovic.bojana@krka.biz www.krka.si LESNINA LGM D.O.O. Mihajlovački drum bb,

International Business Sector in Serbia March 2011

Company Register 23000 Zrenjanin www.lesninalgm.com LINPAC PACKAGING D.O.O.Obrtniška ulica 16, 1370 Logatec, Slovenia +386 (0)1 759 14 50 +386 (0)1 759 14 60 info@linpac.si www.linpac.si LISCA Director: Gorazd Uratnik Pere Velimirovića 2a 11000 Belgrade tel:+ 381 11 2663 938 fax:+ 381 11 3067 118 lisca@eunet.rs gorazd.uratnik@lisca.rs www.lisca.rs MAKSIM BG D.O.O. METAL-CINKARA D.O.O. Director: Maks Bastl Bul. Umetnosti 23/II-12 11070 Novi Beograd Kneza Miloša bb, 35230 Ćuprija tel:+ 381 35 470 904 simon.bastl@maksim.si mirsad.draganovic@ maksim.si MARMOR HOTAVLJE D.O.O. Bežanijska 25, 11080 Zemun www.marmor-hotavlje.si MERCATOR-S D.O.O. Director: Stanka Čurović Temerinski put 50 21000 Novi Sad tel:+ 381 21 4888 415 fax:+ 381 021 4888 409 stanka.curovic@mercator.rs Mercator Centar Belgrade tel:+ 381 11 2015 399 www.mercator.rs MERKUR GROUP Director: Bojan Pongrac Partizanske avijacije 4 11070 Novi Beograd www.merkur.eu MERSTEEL TRGOVINA I USLUGE Bojan Pongrac Director Partizanske avijacije 4 11070 Novi Beograd tel:+381 11 205 72 11 fax:+381 11 205 72 01 merkurbg@merkur.eu www.mersteel.eu MIBESIS MIROSLAV BERANIČ S.P. Gradiška 14a 2211 Pesnica pri Mariboru, Slovenia www.mibesis.si MLM ARMAL D.O.O. Kapetan Mišina 16, 11000 Belgrade www.mlm-mb.si MODRIANI D.O.O. Golubinačka 54

22310 Šimanovci www.modriani.rs MSS STAFFING SERVICES D.O.O. Ilije Garašanina 22 11000 Belgrade www.mss.co.rs NELT CO D.O.O. Karađorđeva 65 11000 Belgrade www.nelt.com NEMADANEMA D.O.O. Imotska 1 11000 Belgrade www.nemadanema.rs NEW MOMENT NEW IDEAS COMPANY Director: Dragan Sakan Hilandarska 14 11000 Belgrade tel: + 381 11 3229 992 dragan.sakan@newmoment.com ksenija@newmoment.com www.newmoment.com NIVO D.D. Lava 11 p.p.428, 3000 Celje, Slovenia www.nivo.si NLB BANKA BELGRADE A.D. Bul. Mihaila Pupina 165v 11070 Novi Beograd tel:+ 381 11 222 51 00, 222 51 01 fax:+ 381 11 3020 306,3020 310,3020 333 kabinet@nlb.rs info@nlb.rs www.nlb.rs NLB INTERFINANZ D.O.O. Bul. Mihaila Pupina 165v 11070 Novi Beograd www.nlbi.ch NLB LEASING D.O.O. Bul. Mihaila Pupina 165v 11070 Novi Beograd www.nlbleasing.rs NLB NOVA PENZIJA A.D. Bul. Mihaila Pupina 165v 11070 Novi Beograd www.nlbnovapenzija.com NOVA KREDITNA BANKA MARIBOR – BELGRADE BRANCH OFFICE Director: Alojz Kovše Gospodar Jovanova 43 11000 Belgrade tel:+ 381 11 262 14 11 fax:+ 381 11 328 56 51 Belgrade@nkbm.si www.nkbm.si NPS D.O.O. Goce Delčeva 44 11070 Novi Beograd www.nps.rs OKI AIR INTERNATIONAL D.O.O. Nikola Tesla Airport

11180 Belgrade www.oki.me MUNICIPALITY OF PEĆINCI Slobodana Bajića 5 22410 Pećinci www.pecinci.org PACIJENT D.O.O. Žarka Zrenjanina 87 11000 Belgrade www.pacijent.rs PERUTNINA PTUJ Director: Franc Čelan Generala Nikodija Stefanovića 1 11000 Belgrade tel:+ 381 11 36 72 259, 36 72 154 fax:+ 381 11 266 77 10 office@perutnina-srbija.rs www.perutnina.com PETROL D.O.O. Španskih boraca 24v 11077 Novi Beograd tel:+381 11 212 93 84 petrol@verat.net www.petrol.si PINUS PLUS D.O.O. Dejan Jovanović - Director Ćirpanova 2/6 21000 Novi Sad +381 (0)21 547 572 +381 (0)21 547 572 pinusplus@EUnet.rs www.pinus-plus.co.rs PIVOVARNA LAŠKO D.D. Trubarjeva 28 3270 Laško, Slovenia www.pivo-lasko.si PLASTIKA - ANDREJ MESOJEDEC S.P. Sneberska cesta 140a 1260 Ljubljana, Slovenia www.plastika-mesojedec.si POSMED D.O.O. Petrijevska 165 11300 Smederevo www.posmed.biz POTEZA PARTNERS D.O.O. Železna cesta 18 1000 Ljubljana, Slovenia +386 (0)1 30 70 700 +386 (0)1 30 70 701 info@poteza.si www.poteza.si PRIMORJE D.D. BELGRADE Director: Štefan Činč Vladimira Popovića 40 11070 Novi Beograd tel:+ 381 11 305 28 51 stefan.cinc@primorje.si www.primorje.si PRISTOP D.O.O. Trg Nikole Pašića 3 11000 Belgrade www.pristop.rs PROBROKER BDD Kralja Petra 45/IV 11000 Belgrade www.platforma.co.rs

PROFIL GROUP D.O.O. Kralja Petra 45 11000 Belgrade +386 (1) 280 54 00 +386 (1) 280 54 01 +386 (1) 280 54 00 www.profil-group.com PRO KOLEKT D.O.O. Bul. Mihaila Pupina 10ž 11070 Novi Beograd www.prokolekt-serbia.com PROMONT GROUP D.O.O. Milinko Cicmil Director Privrednikova BB 21000 Novi Sad +381.21.443.195 +381.21.444.673 info@promontgroup.rs www.promontgroup.rs PRVI FAKTOR - FACTORING D.O.O. Bul. Mihaila Pupina 165v 11070 Novi Beograd www.prvifaktor.rs RADGONSKE GORICE D.D. Director: Borut Cvetkovič Jurkovičeva 5 9250 Gornja Radgona, Slovenia 386 2 564 85 10 branko.krizan@radgonskegorice.si info@radgonske-gorice.si www.radgonske-gorice.si RATING D.O.O. Milića Rakića 7/32 11050 Belgrade 00381 11 30 49 089 office@rating.rs ljiljana.cupara@rating.rs www.rating.rs REAL SECURITY INTERNATIONAL D.O.O. Bul. Zorana Đinđića 39 11070 Novi Beograd www.real-sec.com RIBBON-CMS D.O.O, SRBIJA Bul. Zorana Đinđića 100 Novi Beograd, 381 11 3120-556; 3120-557; 4140-101; 4140-102 office@ribbon-cms.com www.ribbon-cms.rs RIKO D.O.O. Director: Jože Gradišar, Predrag Đekanović Bul. Arsenija Čarnojevića 217 11070 Novi Beograd tel:+ 381 11 21 20 590 fax:+381 11 21 20 591 kontakt@riko.rs kokovic@riko.rs www.riko.rs ROJS, PELJHAN, PRELESNIK & PARTNERI Kralja Petra 30 11000 Belgrade

International Business Sector in Serbia March 2011

SAVA OSIGURANJE A.D. Bul. Vojvode Misica 51, 11000 Beograd tel: + 381 11 3643 605 fax: + 381 11 3643 613 dusko.jovanovic@savaosiguranje.rs-izbaciti verica.matkovic@savaosiguranje.rs office@sava-osiguranje.rs www.sava-life.rs SCT & CG MONTAŽA A.D. Jugoslovenska br.2/13a 11250 Železnik - Belgrade SLOVENSKE ŽELEZNICE Jurija Gagarina 32, Third Floor, Block B 11070 Novi Beograd www.slo-železnice.si SRC SISTEMSKE INTEGRACIJE D.O.O. Bul. Mihaila Pupina 165v 11070 Novi Beograd www.src.si www.src.rs SAOP D.O.O. Cesta Goriške fronte 46 5290 Šempeter Pri Gorici, Slovenia www.soap.rs SOFTNET D.O.O. Vladimira Popovića 40, GTC 19 Avenue, I sprat +381 11 21 20 264 info@softnet.rs ŠPICA CENTAR D.O.O. Director: Darko Korać Belgradeska 39/III 11000 Belgrade tel:+ 381 11 324 74 15, 324 79 95, 324 62 21 darko.korac@spica.rs www.spicacentar.rs TABOR LJUBLJANA D.D. HOTEL PARK Tabor 9, 1000 Ljubljana, Slovenia www.hotelpark.si TENZOR D.O.O. Hadži Ruvimova 58, 21000 Novi Sad www.tenzor.si TERME KRKA D.O.O. Ljubljanska 26 8501 Novo mesto, Sloveniawww.terme-krka.si TIM IZOLIRKA D.O.O. Branka Erića 7, 22240 Šid www.frigmat.si TINTTER D.O.O. Vojkovo nabrežje 30a 6000 Koper, Slovenia www.tintter.si TRANŠPED A.D. Kralja Petra 45, 11000 Belgrade www.transped.rs TRIGLAV KOPAONIK A.D.

Director: Zoran Popović Kralja Petra 28 11000 Belgrade tel:+ 381 11 33 05 100 fax:+ 381 11 33 05 138 office@triglav.rs www.triglav.rs TRIGLAV PENZIJSKI FONDOVI A.D. Kralja Petra 45 11000 Belgrade www.triglavpenzija.com TRIMO- INŽENJERING D.O.O. Bul. Arsenija Čarnojevića 99b 11070 Novi Beograd tel:+ 381 11 21 29 724, 21 29 024 tel:+ 381 11 21 29 726 office@trimo.rs www.trimo.rs www.trimo.si TUŠ TRADE D.O.O. Tomaž Križaj, Director Bul. Mihaila Pupina 10a 11070 Novi Beograd 011 31062 42 www.tus.si UNIHEM TRADING D.O.O. Kumodraška 257 11000 Belgrade www.unihem.si www.unihem.rs VARNOST FITEP D.O.O. Gundulićeva 8-10 11080 Zemun www.varnost-fitep.rs VESIMPEX D.O.O. Slobodan Stankovic, Director Petra Konjovića 12v/C Beograd, Srbija 011/3510-683 info@vesimpex.rs www.vesimpex.rs VIATOR &VEKTOR TRANŠPED Novi Sad Branimira Ćosića 2, 21000 Novi Sad www.transped-ns.com VOLKSBANK A.D. Steve Todorovića 32/II 11030 Belgrade www.volksbank.rs ZUGAY D.O.O. Vojvođanska 375, 11271 Surčin Gradski Park 8, 11080 Zemun www.zugay.rs WEISHAUPT D.O.O. Bul. Mihajla Pupina 6 11070 Novi Beograd www.weishaupt.rs YU KAPITAL D.O.O. Dobračina 29, 11000 Belgrade www.yukapital.com

Quality Products and KNOW-HOW

Sweden

There are more than 60 Swedish companies operating in Serbia and some have over 70 years’ experience in the Serbian market

- Swedish companies from various sectors such as manufacturing, telecommunications and logistics, cars and trucks have a long tradition of doing business in Serbia. There are more than 60 Swedish companies operating in Serbia and some ► Generally speaking, what is your view of the rehave over 70 years’ experience in the Serbian market. Many of them have sults achieved by companies from your country achieved great success within their in Serbia in 2010? sectors, gained a respected position - Many Swedish companies in Serbia saw positive and today they provide the Serbian results in 2010, although not compared with the remarket with qualitative products, sults several experienced before the start of the glosolutions and know-how. bal financial crisis. Some of the industries that expeDuring 2010 the Commercial rienced the most successful results in 2010 are withSection of the Embassy of Sweden noted an inin mining, construction and security. The positive recreased number of inquiries from Swedish comsults in 2010 could be an indicator of a strengthenpanies interested in exploring the Serbian market. ing of the business climate. While companies are We believe that Serbia’s progressing EU integration currently experiencing profitability as being below has raised Swedish companies´ attention and inaverage in comparison to other markets, many obcreased the number interested in investigating the serve the potential for growth in the future. possibilities of investing in Serbia. 2011 will be an ► Could you tell us what you think of the forecast important year for Serbia. Reforms and EU integrations are contributing to an imof three-billion-euro worth of FDIs Serbia’s proved business environment and we being made in Serbia in 2011? are convinced that the closer Serbia - The investment climate in Serbia is environmental to the EU, the more attracimproving by all indicators and foresector is in great comes tive the Serbian market becomes to casts. The forecast of three billion euro of FDI looks achievable but it should need of investments Swedish companies. be taken with some reserve as Serbia within water ► Do you expect the investment clishould reap about 1.4 billion euro from and wastewater the sale of Telekom Serbia and if Fiat mate in Serbia to improve in 2011, follows through on its planned investand if so, in what segments? treatment ment this is already more than two bil- The environmental sector in Serbia is lion euro. This FDI through privatisation might disin great need of investments within water and wastetort the final picture a bit for the pre-election year. water treatment, waste management and recycling. Also three billion is more than double last year’s In Sweden, there is a long tradition of environmental FDI. If IKEA finally manages to come forward with awareness and a large number of innovative Swedish its long planed investment, this will give a positive clean-tech companies have gained worldwide recogpicture to the world for future FDI from Scandinavia nition for their approach to solving pressing environand the EU countries. mental issues. This is a potential area for SwedishSerbian cooperation, however, reforms, such as the ► What outlook do companies from your country recently adopted Law on Waste Management are crucial to attract any foreign investments. ■ have in terms of investments in 2011? .E. Christer Asp, Ambassador of Sweden to Serbia believes that Serbia’s progression toward EU integration has had the effect of attracting the attention of Swedish companies and increased their level of interest in the possibilities of investing in Serbia.

International Business Sector in Serbia March 2011

H.E. Christer Asp Ambassador of Sweden to Serbia

Company Register A B B D.O.O - ASEA BROWN BOVERI Kumodraska 235 11000 Beograd Tel: +381-11-3094 300 Attn: Mr Aleksandar Cosic, General Manager AJ OFFICE & INDUSTRY SUPPLIES AB – AS IMPEKS Mirka Obradovica 3 14000 Valjevo Tel: +381 14 248 438 Attn: Mr Sasa Brankovic, Mr Goran Brankovic info@asimpeks.com www.asimpeks.com/ AKZO NOBEL – CONING PPI Kosovska 2 21000 Novi Sad Tel: +381-21-557 392 Attn: Mr Miloje Aleksic, General Manager Web: www.coning-ppi.co.yu AKZO NOBEL INDUSTRIAL COATINGS AB Stevana Milovanova 7/5 21000 Novi Sad Mr Goran Bogicevic, Regional Techical Sales Manager ALFA LAVAL SOUTH EAST EUROPE, REPRESENTATIVE OFFICE BELGRADE Gandijeva 122B 11070 Belgrade Tel: +381-11-31 89 755 Attn: Vit Pekarek, M.D. for South East Europe ALSTOM POWER Gracanicka 1 11000 Beograd Tel: +381 112185310 Miodrag Jelisavcic, General Manager Web: www.alstom.com ASTRA ZENECA UK LTD Rep office for Serbia and Montenegro Augusta Cesara 12 11000 Beograd Tel: + 381 11 33 36 920 Attn: Mr Dejan Sencanski, Country Manager ATLAS COPCO A.D Milutina Milankovica 23 11070 Novi Beograd Tel: +381-11-311 66 20 Attn: Mr Predrag Ilibasic, General Manager Web: www.atlascopco.com SNA EUROPE (BAHCO TOOLS) Zagorska 10/35 11080 Zemun Tel/Fax: +381-11-2106 365 Attn: Mr Dusan Kukavica, Director Web: www.bahco.com BENTONE – POPOVIC & CO

Niska 8 11000 Beograd Tel: +381-11-344 11 78 Attn: Mila Jankovic, Director info@popovicandco.co.rs Web: www.popovicandco.rs BINEMIKOM - ABS PUMPS Tose Jovanica 11 11030 Beograd Tel: +381-11-30 58 138 Web: www.binemikom.rs BROVEX MEKANISKA VERKSTAD AB Vojina Paleksica 48 21241 Kac Tel: +381-21-6211 404 Attn: Gojko Kunovac, General Manager BT – GORENJE INVEST D.O.O. BEOGRAD Bulevar Milutina Milankovica 7 11000 Belgrad +381 11 / 3539-842 Attn : Mr Zoran Đinović CINI D.O.O CACAK - VISION TECH ul. 15 bb 32000 Cacak/Beljina Tel: +381-32-263 305 Attn: Mr Slobodan Spasovic, Director office@cini.co.rs www.cini.co.rs DYNAPAC – GRADITELJ GROUP Bulevar Slobodana Jovanovica 4a 21000 Novi Sad Tel: +381-21-48 08 400 Attn: Mr Sasa Sekulic, Manager ELECTROLUX AB – REP OFFICE Dositejeva 17/I 11000 Beograd Tel: +381-11-2627 779 Attn: Mr Dusan Grahovac, Manager LM ERICSSON INTERNATIONAL AB Vladimira Popovica 6 11070 Novi Beograd Tel: +381-11-311 3899 FERROMET BEOGRAD AB Vlajkoviceva 12 11000 Beograd Tel: +381-11-322 46 33 Attn: Mr Branko Jovanovic, Manager LABTEH D.O.O. Gandijeva 144 11070 Novi Beograd Tel: +381-11-2161 825 Attn: Mr Zoran Milic, Director GETINGE – MEDIKA-PROJEKT D.O.O Kumodraska 241/a

11000 Belgrade Tel: +381-11-30 99 699 Mr Predrag Nikcevic, General Manager medika@eunet.rs Web: www.medikaprojekt.rs GRINDEX – TEMAG Dr. Ivana Ribara 87/8 11070 Novi Beograd Tel: +381-11-262 25 25 Attn: Mr Milan Jokanovic, Director GAMBRO – MEDICON Vojvodjanska 97 22441 Dec Branch office Belgrade Vuka Karadzica 8/II 11000 Belgrade Tel: +381-11-328 59 45 Attn: Mr Petar Belokapic, General Manager Web: www.medicon.rs VALHALL D.O.O/HUSQVARNA Volarsko Polje bb 22300 Stara pazova Tel: +381-22-36 63 00 Attn: Mr Predrag Knezevic, General manager Web: www.yu.husqvarna. com HÖGANÄS – CROLL INVEST Petra Martinovica 37 11000 Beograd Tel/Fax: +381-11-3058435 Attn: Ms. Katarina Ljubinkovic IKEA D.O.O Omladinskih Brigada 31 11070 Beograd Tel: +381-11-209 88 00 IKEA TRADING & SERVICES D.O.O Omladinskih Brigada 31 11070 Beograd Tel: +381-11-209 88 00 ITT FLYGT AB – MERIS D.O.O Narodnih heroja 42, II sprat 11070 Beograd Republika Srbija Tel: + 381 11 314-88-00 Web: www.meris.rs Attn: Mr Zoran Dzelatovic, Director AQUA CONSTANTA – D & D COMPANY Bul. Mihaila Pupina 183 11070 Beograd Tel: +381-11-319 22 11 Attn: Mr. Vlajko Vukomanovic KANTHAL AB/ GRANLUND AB - ALSIMA D.O.O. Kruzni put 40 11309 Lestane, Belgrade Tel/Fax: +381-11-8036 311

Web: www.alsima.rs LINDAB Yu Biznis centar, 99-100 Bul. Mihaila Pupona 10 d 11070 Novi Beograd Tel: +381-11-311 04 86 Web: www.lindab.co.rs MOGUL BALKAN D.O.O. Koste Glavinica 23a 11040 Belgrade Tel: +381 11 2650 763 Web: www.mogul.com ORIFLAME COSMETICS Oriflame kozmetika d.o.o. Vladimira Popovica 40, 11070 Beograd +381 11 35 36 100 Web: www.oriflame.co.rs PERTEN INSTRUMENTS – SUPERLABORATORY Milutina Milankovića 25 11070 Novi Beograd Tel: +381 11 22 22 222 www.super-lab.com RADIUS SOUTH EAST EUROPE D.O.O Hilandarska 20 18000 Nis Tel: +381 18 247 536 Fax: +381 18 516 603 Web: www.radius.net SANDVIK SRBIJA DOO Omladinskih brigada 102 11070 Beograd Tel: +381-11-222 77 04 Attn: Mr Dragan Kovacevic, Managing Director SANDIK MINING AND CONSTRUCTION Bulevar Mihaila Pupina 10B/2 YUBC 11070 Beograd +381 11 3110018 yug.office@sandvik.com www.sandvik.com SCA HYGIENE PAPER AB AND SCA MÖLNLYCKE AB – EURO MEDICO TRADE Koste Vojinovica 2 11040 Beograd +381 (11) 3671 511 office@euro-medico.com Web: www.euro-medico. com SCANIA SRBIJA D.O.O. Batajnicki put 1 11080 Zemun, Serbia Tel/Fax: +381-11-316 20 86 Tomislav Popsavin, Country manager www.scania.rs SCANIA CREDIT Batajnicki put 1 11080 Beograd/Zemun Tel/Fax: +381-11-316 91 02 Attn: Ms Ljiljana Brankovic, Manager

International Business Sector in Serbia March 2011

www.scania.rs SEAVUS DOO Bogdana Popovica 2 18000 Nis, Serbia Tel: +381-18-4577319 Attn: Mr Dejan Stojanovic, Managing Director Serbia www.seavus.com SECURITAS SE Zmaj Jovina 15 11 000 Belgrade Tel: +381-11-3099 570 www.securitas.com/rs S K F – COMMERCE Bulevar Mihajla Pupina br. 10 Z/1, objekat 10 11070 Novi Beograd Tel: +381-11-311 57 89 Attn: Mr Predrag Jovanovic, Managing Director Serbia, Montenegro, Macedonia and KA Manager SKF SEE www.skf.com SKF EUROTRADE AB C/O SKF- COMMERCE Bulevar Mihajla Pupina br. 10 Z/1 11070 Novi Beograd Tel: +381-11-311 57 89 Attn: Mr Milos Bjelica SSAB SWEDISH STEEL D.O.O. Bulevar kralja Aleksandra 518 V/74 11000 Belgrade Tel: +381-11-3049 045 Attn: Mr Nebojsa Bogojevic, Regional Sales Manager SVEBA-DAHLEN – NORDIK KORPORACIJA Fruskogorska 67 21207 Novi Ledinci Tel/Fax: +381-21-6334 322 Attn: Mr Aleksandar Puskar, President SWEDISH MATCH – BEODAG D.O.O. Gospodara Vucica 115 11000 Beograd Tel: +381-11-3440 164 Attn: Mr Jablan Bozidar, Director Web: www.swedishmatch. com TETRAPAK PRODUCTION D.O.O. Milutina Milankovica 11B 11070 Novi Beograd Tel: +381 11 2017 361 Attn: Mr Ivan Nesterenko, Chairman of the board of directors sanda.gujinovic@tetrapak. com Web: www.tetrapak.com THULE – TANDEX Preradoviceva 9 24 000

Tel: 24-602 140 Fax: 554 920 Attn: Leposava Gemes Web: www.tandex-scg.com NESHVYL LTD Zarkovacka 40 11030 Belgrade, Serbia Tel/Fax: +381 11 3559-786 office@neshvyl.com www.neshvyl.com Attn: Mr Nebojsa Miletic, Managing Director TROXO Dusanova 55, Dusanov bazar, lok. 106 18000 Nis Tel: +381 18 29 29 40 Attn: Nenad Severovic http://www.troxo.com/ VEKOM CO/MARKO LIFT Jove Ilica 31 11040 Belgrade Tel/Fax: +381-11-3098 165 Attn: Mr Sasa Budanovic, Managing Director Web: www.vekomco.rs VOLVO D.O.O Svetosavska 213 22304 Novi Banovci, Serbia Tel: + 381-22-366600 Attn: Mr Marcus Hörberg, Managing Director VOLVO BUS CORPORATION Svetosavska 213 22304 Novi Banovci, Serbia Tel: + 381-22-366600 Attn: Mr Nenad Luzanin, Country manager Balkan Region www.volvotrucks.com VOLVO FINANCIAL SERVICES INTERNATIONAL Svetosavska 213 22304 Novi Banovci, Serbia Tel: + 381-22-366600 Attn: Mr Sasa Strizak, Country Manager VOLEX TRUCK D.O.O (SLP) Kraljice Marije 67 11000 Beograd Tel: +381-11-30 86 384 Attn: Mr. Mladen Angelus Web: www.volextruck.co.yu VOLVO CONSTRUCTION EQUIPMENT - VOLMONT D.O.O. Ustanicka 128 a 11050 Beograd Tel: +381-11-30 46 960 Fax: +381-11-34 74 340 Attn: Mr Dragan Medenica, General Manager WINSTART D.O.O. Nikolajevska 2 21000 Novi Sad Tel: +381-21-674 00 24 Attn:Mr. Pera Tut, Director Web: www.winstart.rs

Modest INVESTMENTS

Spain

In the ﬁrst seven months of 2010, the total trade exchange between the two countries stood at $138.3 million

od from 2002 to 2009, Spain investn terms of Serbia’s trade exchange with fored (in cash) close to $46.2 million. eign countries, Spain was in 26th position on The Spanish company EMMSA from the list of countries that Serbia exported to and Barcelona invested five million euin the 25th position of the country’s biggest imros in the joint venture compaport partners – according to the report compiled by ny Eurolink, Grupo Uralita bought the Serbian Chamber of Commerce. The following Pfleider Novoterm of Belgrade, goods dominate Spanish exports to Serbia: leather, and the company Viscofan S.A.’s car tyres, cast products, porcelain dishes, clothes investments in Serbia stood at 5.92 and food. million euros followSerbia is one country that has been recording a deficit in trade with Spanish company ing its acquisition of the Koteksprodukt Spain. In 2007, the two countries’ trade exchange stood at $227.2 mil- – CAF – signed an factory of Novi Sad. lion, with exports amounting to $62.1 81-million-euro Spanish EIX Hotels purchased Srbija in Vršac, and also the million and imports totalling $165.1 contract stipulating Hotel Spanish company Telvent and the million. Exports made up 37.6 perthe delivery of Serbian company DMS made a joint cent of the overall trade exchange. investment. Another Spanish comIn 2009, the trade exchange between trams for the pany – CAF – signed an 81-millionSerbia and Spain stood at $241.2 milBelgrade City euro contract stipulating the delivlion, with exports amounting to $60.1 million and imports $181.1 million. In Transport Company ery of trams for the Belgrade City Transport Company (GSP) over the the first seven months of 2010, the tonext three years. tal trade exchange between the two There are several Spanish companies that countries stood at $138.3 million. Serbia’s exports have their branches in Serbia such as Alpine, were worth $42.7 million, and imports from Spain Beva Proyecta, Eptisa, Sorlan, Winespain and $95.6 million. Porcelanosa. A number of Spanish companies alAccording to the aforementioned report, so have their franchises here - Cortefiel, Punto Fa Spanish companies invested modestly in Serbia. S.L. and Inditex. ■ The National Bank of Serbia says that, in the peri-

Company Register

ALPINE DOO Ms. Nevenka Sindjic 27 marta 17, HOTEL SRBIJA www.engel.es 11120 Beograd Aleksandar Kampfer mziza@engel.es +381 11 3037 680 Svetosavski trg 12, EPTISA REGIONAL OFFICE office@alpine.rs 26300 Vršac FOR SOUTH EAST EUROPE www.alpine.at +381-(0)13/ 815-545 Mr. Álvaro Diez KOTEKS VISCOFAN DOO www.hotelsrbija.rs Deli Radivoja 15, www.eixhotels.com NOVI SAD 11000 Beograd Mr. Juan Rasilla ENGEL SYSTEMS DOO +381-11- 344 89 75 Mr. Zivota Miljkovic eptisaserbia@eptisainterna- Primorska 92, 21000 Novi Sad Bul. Svetog Cara Konstantina cional.es +381 21 420 822 80-86, 18000 Nis www.eptisasee.com +381 18 550 705 GRADJEVINSKO PREDUZECE info@koteks-viscofan.com

URSA, DOO BEOGRAD Mr. Miroljub Pantovic Milutina Milankovica 25, 11070 Novi Beograd +381 11 2137 480 miroljub.pantovic@uralita. com www.ursa.rs www.uralita.com INECO Mr. Cesar Sainz Belgrade Metro System Project Office Andricev Venac 2. 5th Floor

11000 Belgrade. Serbia +381 (0) 113239348 cesar.sainz@ineco.es TELVENT DMS Dragan Popovic Sremska 4, 21000 Novi Sad +381 21 4893 500 www.telventdms.com KERABEN ZORKA-KERAMIKA Mr. Pablo Díez Gandia PC Usce Bul. Mihaila Pupina 6, 11070 Novi Beograd

There are several Spanish companies that have their branches in Serbia

+381 11 2200 541 www.keraben.com OGRANAK INSTALACIONES INABENSA S.A BEOGRAD E.P. SERBIA Ms. Purificación Ramos Montoro Alekse Nenadovica 15/15 - Sprat 6 11000 Beograd +381 11 383 61 19 www.inabensa.com purificacion.ramos@inabensa.abengoa.com

International Business Sector in Serbia March 2011

interview

H.E. Erwin Helmut Hofer Ambassador of Switzerland to Serbia

Important CROSSROADS The role of the Serbian government is to create a legal framework and to enhance those opportunities which allow private business to operate and to ﬂourish

from a lower base. Before the background of less vigorous economic development we received a mixed picture about the business climate from our companies. While certain branches remain stagnant such as the construction business, others, like in the field of hotel development as well as in the sector of infrastructure thanks to public investment, show more signs of dynamism. We have also received encouraging signals from the insurance sector which preserved its financial stability and even showed a slight increase of five percent in 2010 compared to 2009. Regarding trade, for Switzerland, as a non-EU member, it is important to mention that the Free Trade Agreement between the European Free Trade Association (EFTA), of which Switzerland is a member, and Serbia en► Generally speaking, what is your tered into force last October. This view of the results achieved by The most common agreement has already received a positive response from the Swiss companies from your country in problems Swiss business community in Serbia and Serbia in 2010? companies in is expected to boost our bilateral - Swiss companies have been present trade relations on a medium term for a long time in Serbia and potenSerbia report on basis. tials exist for a much greater ecoare insufficient Generally speaking, the most nomic cooperation. Bearing in mind the great potential, Switzerland and transparency in the common problems Swiss compain Serbia report on are insuffiSerbia will strive to intensify the bipublic procurement nies cient transparency in the public prolateral cooperation, intended to boost Serbian exports and to make and privatisation curement and privatisation process – a problem which appeared sevSerbia more attractive to investors, process eral times last year and which has including Swiss ones. created substantial losses for the affected enterThe main feature affecting business last year is prises, complicated bureaucracy procedures, legal certainly the aftermath of the global crisis which uncertainty, corruption, and low labour market efalso hit Serbia and created a tougher business enficiency. A great concern for many companies acvironment. While the general economic growth for tive in Serbia is the proliferation of various indus2010 of 1.6 percent was modest, Serbia was again try-specific regulations and taxes, as for example hit by a relatively high inflation rate of 10.4 percent in the pharmaceutical and food industry – measby the end of last year. ures which have put some of our companies under Having endured an economic decline, business unnecessary strain. in general is now repositioning for lower growth

ince 2009 bilateral relations between our two countries have received an impressive boost, according to H.E. Erwin Helmut Hofer, the Ambassador of Switzerland to Serbia. This is underlined by the fact that the economy in general and our enterprises in particular play an increasingly important role in developing the potential of trade and investment for the benefit of both countries and their societies as a whole – regardless the current economic crisis.

International Business Sector in Serbia March 2011

From a business perspective, it is clear that a consistent regulatory and tax framework and predictability and sustainability are crucial elements of any investment decision. Glossy advertisements and lofty statements are not enough to attract foreign investors. Investors and trade are following opportunities. So, the role of the Serbian government is to create a legal framework and to enhance those opportunities which allow private business to operate and to flourish. Once the framework is there, it is up to the private economy to move ahead.

What outlook do companies from your country have in terms of investments in 2011? - Generally speaking, it is the private economy which is going to decide if the conditions for further investments are met or not. For the time being, and given the overall picture of the business environment, it will need considerable efforts to reverse the negative trends which we are observing now from the last two years. Of crucial impor►

Could you tell us what you think of the forecast of three-billion-euros worth of FDIs being made in Serbia in 2011? - Private investors decide on the opportunity to invest on the basis of facts and less on the basis of official forecasts which do not necessarily match the real outcome, as for example was the case with the inflation forecast of last year of between 4.5 percent and six percent, in reality, however, it was over 10 percent. The forecast of the possible inflow of three billion euro of foreign investment seems to be based on the expected inflow from the planned privatisation of Telecom Serbia, an investment which still has to be realised. Foreign direct investment is the key to Serbia’s further development, based on a competitive market economy. Serbia has certainly made imtance in this sense will be the predictability of any portant progress in the field of rule of law and decision to invest into the Serbian economy. democracy. We were particularly ► Do you expect the investment cliimpressed by the important steps Foreign direct made by Serbia bringing it closmate in Serbia to improve in 2011, investment is the er to the European Union. We fuland if so, in what segments? ly support this dynamic movement. Serbia is at an important crosskey to Serbia’s Most of the numerous and subroads. Moving in the direction of stantial Swiss cooperation projects further development, open markets, transparent reg– some of them carried out jointly ulations, consistent tax and legal based on a with the EU – support this positive and an efficient, incompetitive market frameworks approach. dependent and fair judiciary can Nevertheless, private entereconomy bring the realistic hope of a much prises have a different perception more vibrant economy and subas is shown by the indicators of competitivestantial improvement in living standards for the ness. There the picture does not look very pospopulation. itive: Serbia’s position in the European and gloThe most promising sectors are certainly in bal economy has deteriorated the second year in the field of new technologies, renewable enera row. According to different international ecogy and ecology. There is also a huge accumulated nomic reports, Serbia has slipped in most of the need and demand in the housing sector, the indusdifferent competitive rankings. If we look at the try and transportation sector. Serbia has great polatest World Competitiveness Report, published tentials and natural resources, like wind, sun, bioby the World Economic Forum, one can see that mass, and hydro potentials for renewable energies. Serbia is at the bottom of European countries, Serbia should make use of these benefits and adjust ahead of Bosnia and Herzegovina. vantages. ■

►

International Business Sector in Serbia March 2011

Potentional Swiss investments are in renewable energy and ecology

Company Register ABB D.O.O. Aleksandar Cosic, GM Kumodraska 235 11000 Beograd +381 11 3094300 +381 11 3094302, 303 +381 11 3094343 irena.mitkov@rs.abb.com aleksandar.cosic@rs.abb. com ABS HOLDINGS SERBIA Nenad Popovic,President Brankova 30 11000 Beograd +381 11 333 73 33 +381 11 263 29 60 info@abs.rs www.abs-holdings.ru ADECCO OUTSOURCING D.O.O. BEOGRAD Kolenc Marko,General Manager Vladimira popovica 40,GTC 19 Avenija 11000 Beograd +381 11 2695131 info@adecco.com marko.kolenc@adecco.com www.adecco.rs AED – STUDIO DOO Dragoljub Minic Nevena Pajic-Bobot Visokog Stevana 21 (direkcija) 11000 Beograd +381 11 2429488; 112637179 minic_aed@ptt.rs npajic@tiscali.ch AGROSTAR DOO Mihajlo Doric Ilije Ognjenovica 28 21000 Novi Sad +381 21 420105 +381 21 420594 mdoric@eunet.rs ALSTOM (SCHWEIZ AG) Predstavnistvo Beograd Miodrag Jelisavcic, Country president Zoran Ivic Kolarceva 4/III 11000 Beograd +381 11 2187655, 3282652 +381 11 2638109 Zoran.ivic@power.alstom. com Miodrag.jelisavcic@power. alstom.com ANCORA O.M.S. D.O.O (AMC) Ms. Olgica Savic Vojvode Stepe 258/2 11000 Beograd +381 11 3985 920 +381 11 3985 920

ancora@beotel.net www.amc.rs AREVA T&D SA Biljana Miladinovic Gracanicka 1 11000 Beograd + 381 11 2180 150 +381 11 2180153 ARIUS A.D. Vojislav Simic, VP Business Development Goran Marceta,Chief Operating Officer Narodnih heroja 30 11070 Novi Beograd +381 11 2600744 +381 11 244 93 29 vsimic@arius.rs gmarceta@arius.rs www.arius.rs ARHI.PRO D.O.O Aleksandar Milic, GM Cerska 29 11000 Beograd +381 11 3089 627 +381 11 3088609 aleksandar.milic@arhipro. com office@arhipro.com ARSEN TRADE DOO Arsenije Zivkovic, Director Smiljaniceva 6 +381 11 3086382 arsentr@ptt.rs ART PROJECT Djordje Nedeljkovic Kneginje Ljubice 6/60 11000 Beograd +381 11 26 22 703 +381 11 26 22 703 dordje.nedeljkovic@ artproject.biz ATAP Dr. Alexander Simic, Director Kneginje Ljubice 11 11000 Beograd, +381 11 3282 721 Alexander.simic@translumina.net Alexander.simic@atap.ch simic@atap.ch www.translumina.ch AUDIOBM D.O.O Blazo Pisaric; Director Nenad Salatic, Stellvertr. Director Zoran Mitrovic, Beograd Vuka Karadzica 1 21000 NoviSad Kneginje Zorke 16 11000 Beograd +381 21 571 606; 571 100 +381 11 244 11 82 office@audiobm.rs Audiobm_bg@eunet.rs AVITAL D.O.O Mr. Meir Avital, President

Rajiceva 1 11000 Beograd +381 11 2625630; 2625684 +381 11 2623615 e-mail: meir.avital@avital.rs www.avital.rs BALKAN LIFT Balkan Lift Komerc d.o.o. Ljube Didića 28, 11000 Beograd +381 11 676 9435, +381 11 676 9052, 6768919 blk@sbb.rs BASLER OSIGURANJE DOO Dr. Vladimir Medan, CEO Vladimir Radic, Board Member Resavska 29 11000 Beograd +381 11 3247 716; 3035857 +381 11 3342 903 office@basler.rs Vladimir.medan@basler.rs www.basler.rs BGROUP Predrag Dragojlovic, Director Hadži Prodanova 16 11000 Beograd Tel: +381 11 2453 111, 2453 010 Fax: +381 11 2435 037 e-mail: p.dragojlovic@ bgroup.rs m.jelic@bgoup.rs BIM – TEX D.O.O. Bozidar Stojiljkovic, General Director Sasa Cvetanovic, Director Djordja Stamenkovica bb 16000 Leskovac +381 16 242269; 242256 +381 16 242752 ;213962 +381 16 241 898 info@bimtex.com www.bimtex.com BIOCLIN D.O.O CENTRAL AND EASTERN EUROPE Béatrice Sauter Mike Alasa 26/VII/27, 11000 Beograd +381 11 2189 073, bioclin@kbcnet.rs www.bio-active.com BAYER D.O.O Miodrag Stankovic, Director Oml. brigada 88b 11070 Beograd +381 11 2070 200 +381 11 2070 277 office@bayer.co.rs www.bayer.co.rs BERNINA CREATIVE CENTER OF SERBIA (VIHOR TRADE d.o.o.)

Ugljesa Jeremic, Director und Besitzer Balkanska 35-39, TC, local 10 11000 Beograd +381 11 3620 153 +381 11 3620 153 vihortr@beotel.rs BMS CHEMIE DOO Branko Drljaca, Director Blagoja Parovica 138 11030 Beograd +381 11 354 35 08 +381 11 254 65 11; 3571445/46 +381 11 357 1447 office@bmschemie.co.rs sloncar@bmschemie.co.rs B.P.M. EXPORT-IMPORT Petar Vujicic, President Petar Simunic, Executive Manager Djevdjelijska 19 11120 Beograd 35 +381 11 3809898 bpm@bpmwatches.co.rs CENTROTEKSTIL (BALLY) Ms. Maja Babovic, Sales & Marketing Director Knez Mihailova 25 11000 Beograd +381 11 218 36 41 +381 11 262 51 90 maja.babovic@centrotekstil.rs www.centrotekstil.co.rs COLOS BASRAK "Tormax" Automatic Marijana Basrak, Director Surcinski put 9N 11070 Novi Beograd +381 11 22 69 063; 2269060;2269059 +381 11 2269064 Ljuban.basrak@colos.rs www.tormax.com CONSTANSA D.O.O. Dragan Konstantinovic Maj. Branka Vukosavljevica 80 11000 Beograd +381 11 22 82 507 dragan@constansa.co.rs www.osec.ch COPECHIM Boris Vukobrat, Paris Mirjana Prljevic, Adviser for strategic positioning Bojana Popovic, CIVIC Trade and investment Dositejeva 4/IV 11000 Beograd +381 11 2621723 +381 11 626332 copechim@eunet.rs DANUBE FOODS GROUP Dr. Daniel Boehi

International Business Sector in Serbia March 2011

Bul. Zorana Djindjica 8a/II 11070 Novi Beograd +381 11 2222 520 +381 11 2222 533 Daniel.boehi@danubefoods.com DATA 011 Mr. Slobodan Badzevic, GM Mrs. Milena Badzevic, Director Andre Nikolica 29a 11000 Beograd +381 11 3064 500 +381 11 369 1260; ; 369 23 96 badza@data011.rs milena@data011.rs DEKOR ART D.O.O Laslo Mor, Director Narodnog fronta 73 2100 Novi Sad +381 21 466 361 ; 466 772; 468 191 dekorart@nscable.net dekorart1@nscable.net DUFRY D.O.O. BEOGRAD Iain Forrest, Area GMDuty Free Shops Aerodrom « Nikola Tesla » 11180 Beograd 59 v +381 11 228 64 42 +381 11 228 64 44 iain.forrest@rs.dufry.com DIAHEM-GRAMIM D.O.O. Dr. Andrej Gavrilovic,Gen. Manager Durmitorska 4 11000 Beograd +381 11 3672 126 a.gavrilovic@diahem.com www.diamed.com ECOREC D.O.O. Daver Salimovic, Sales & Marketing 35254 Popovac kod Paracina +381 35 57 22 03 +381 35 57 22 33 info_scg@ecorec.net www.ecorec.co.rs EFT ENERGY FINANCING TEAM Mr. Vuk Hamovic, Group Chairman Milos Hamovic, MD Bul. Mihajla Pupina 10B/II 11070 Novi Beograd +381 11 3011 021 +381 11 301 1090 enquiries@eft-group.net milos.hamovic@eft-group. net www.eft-group.net/ EKO FARM DOO NOVI SAD Zoran Mitrovic, Gen. Director Mrs. Gordana Mogorovic, Belgrade office

Narodnog fronta 59 21000 Novi Sad Belgrade Office : Kavadarska 14 11000 Beograd (Altamed - Franchiser) +381 21 450 601, +381 21 453 025 +381 11 2648 793 Ekofarm.zoran@gmail.com mgmi@scnet.rs ELECTRONIC SERVICE D.O.O BEOGRAD Milovana Milovanovica 8 11306 Zaklopaca, Serbia Ausstellungssalon in Belgrad: Bul. Despota Stefana 109/A 11000 Beograd +381 11 8526 728 mz-intertrade@t-online.de www.jura.com.rs ELI LILLY (SUISSE) S.A. Predstavnistvo Vladimira Popovica 38-40 +381 11 31 21 050 kline_miha@lilly.com EMILIO STECHER D.O.O Mr. Mesa Podbicanin Velika Zupa bb 31300 Prijepolje +381 33 743 860 +381 33 743 861 info@estedoo.com armin.podbicanin@estedoo. com ; elvedina.podbicanin@ estedoo.com www.emiliostecher.com ENIA D.O.O (SINTELON A.D. HOLDING) Dragoslav Maric, GeneralDirector Industrijska zona bb Nikola Pavicic, President Holding Dragan Zarkovic, President Tarkett Eastern Europe; 21400 Backa Palanka +381 21 7557 632 +381 21 7557 450 dragoslav.maric@eniacarpets.rs www.eniacarpets.com EUROBANK EFG A.D BEOGRAD Mr. Philippos Karamanolis Vuka Karadzica 10 11000 Beograd +381 11 2065 844; 206 5882 +381 11 3028 986 cabinet@eurobankefg.rs www.eurobankefg.rs EUROCEM Milovan Klacar Kralja Milutina 53/28

Company Register

Phone: +381 (0) 11 31 21 709 Fax: +381 (0) 11 26 95 131 Vladimira Popovica 40, GTC, 19. Avenija, 11070 Belgrade info.srbijaadecco.com www.adecco.rs, www.adecco.com 11000 Beograd +381 11 3610927, 3619630 eurocem@eunet.rs EUROPEN GROUP DOO (IDENTICO) Branivoje Lazovic, Director Trg Republike 3/V 11000 Beograd +381 11 2025 600, 2025 601; 2025 602 +381 11 2025 615 +381 11 2025 648 info@europen.rs olivera@identico.rs vanja.simendic@europen.rs Bane@europen.rs FISCHER DOO Slobodan Janackovic, Director Savski Trg 2 Kosancicev venac 11 11000 Beograd +381 11 2622446 +381 11 188712 fischer.doo@bluewin.ch FROMM PAKOVANJE DOO Branislav Milenkovic, Director Surcinska 21B/1 11070 Novi Beograd +381 11 226 13 19 +381 11 226 04 31 b.milenkovic@fromm-pack. com www. fromm-pack.com GA DOO Ivan Alikalfic, Director Jaše Prodanovića 26 11108 Beograd +381 11 208 40 40 +381 11 208 40 50 ivan.alikalfic@gadoo.rs GALEN FOKUS Zdenko Tojcic, Director Hadzi Milentijeva 34 11000 Beograd +381 11 2433 500, 3086 988; 3445 973 +381 11 3086 988 galen@eunet.rs GBD DOO Miodrag Gavrilovic, Director

Djusina 9 11000 Beograd +381 11 3295 965 +381 11 3295 966 miodrag.kovcic@gbd.rs GEBERIT PREDSTAVNISTVO Ivan Džokić Sasa Djokovic Vojvode Skopljanca 24 11000 Beograd +381 11 3096 430 +381 11 3096 431 ivan.dzokic@geberit.com sasa.djokovic@geberit.com GEORG FISCHER GF Petar Katic, Director Zitni Trg 11 21000 Novi Sad +381 21 6 467 353 petar.katic@eunet.rs office@pe-sistemi.rs HOLCIM (SRBIJA) D.O.O. Gustavo Navarro, CEO Cement Plant 35254 Popovac +381 35 572 200 Representative Office – Belgrade Koste Racina 16 11000 Belgrade +381 11 36 06 000 RMX PLANT Pančevački put 11000 Belgrade +381 11 3319 743 aleksandar.milosevic@ holcim.com www.holcim.rs IBS INTER-BUSINESS SERVICE Ivan Alikalfic, Director SCG Kralja Milutina 32/V 11000 Beograd +381 11 361 09 45 +381 11 2641 046 ivan.alikalfic@gadoo.rs IBR INTERNATIONAL BUSINESS RELATIONS HOLDING AG Zoran Marinkovic, MD Haldenstrasse 57 CH- 6006 Luzern +41 41 440 40 34

+41 41 440 40 35 i.b.r@hispeed.ch IGEAL OBERFLÄCHENTECHNIK IGEAL D.O.O Gordana Jankovic Pere Velimirovica 39-41 11000 Beograd +381 11 3514072 +381 11 3514073/74/75/76 office@igeal.rs IMC GMBH Signaustrasse 14 8008 Zürich +41 43 497 95 20 rade.hajdin@imc-ch.com www.imc-ch.com INTERMERKUR DOO Dejan Obradovic Zvecanska 38 11000 Beograd (00381)11 3692792, 11 3692827 office@intermerkur.com INTERMERKUR HANDEL AG Vladimir Ivanovic Predstavnistvo Beograd Zvecanska 38 11000 Beograd (00381)113692792 11 3692827 11 3692048 info.ag@intermerkur.com vladimir.ivanovic@intermerkur.com INTERMERKUR MACHINERY & SERVICES D.O.O Vladimir Ivanovic Zvecanska 38 11000 Beograd (00381)113692792 11 3692827 11 3692048 info.ag@intermerkur.com vladimir.ivanovic@intermerkur.com INTPRO D.O.O Vladimir Lazarevic, Director Vojvode Stepe 120 11000 Beograd +381 11 309 60 70 +381 11 309 86 71

Vladimir@intpro.co.rs office@intpro.co.rs J B.P.M. EXPORT-IMPORT Petar Vujicic, President Djevdjelijska 19 11120 Beograd +381 11 3809898 bpm@bpmwatches.co.rs JTI International Marketing & Sales d.o.o. Cristian Cring, GM Vladimira Popovica 38 +381 11 2050 300 +381 11 2050 181 www.jti.com SLOBODAN JOVANOVIC Mr. Slobodan Jovanovic Francuska 37a 11000 Beograd +381 11 2636 055; 26 344 28 slobodan@lycos.com decji_osmeh@betol.rs KOELEMAN FOODS PRODUCTS DOO Njegoseva 77a 11000 Beograd Pere Jovanovica Komiricanca 27 +381 14 52 392 (Osecina) +381 14 52 391 14253 Osecina, Serbia TRISTAN FRESH PRODUCE D.O.O Sindjeliceva 66 35210 Sviljanac +381 11 344 92 24 +381 11 344 92 28 placide.kfp@nadlanu.com www.koelemanserbia.com LIGHT STUDIO Aleksandar Milic, Director Marka Oreskovica 62 11000 Beograd +381 11 2455522;2455252 lightstudio@sbb.rs LUKAFOOD D.O.O. Momcilo Zivoinovic, GM Kneginje Zorke 84/II 11000 Beograd +381 11 3442329 +381 11 3087836

office@lukafood.rs MB BARTER & TRADING MBT PETIMPORT DOO Milorad Jevtic Francuska 16 11000 Beograd (00381)11 3224286, 3223920 (00381)11 3248647 mbbarter@sezampro.co.rs m.jevtic@mbt-beograd.com www.mbbarter.ch MBT ZDRAV MBT Korak d.o.o Zoran Markovic, Director Terazije 35 11000 Beograd +381 11 3243903 zoran.markovic@rs.mbt. com zormarkovic@gmail.com www.mbt.com MEGALIS TRADE BEOGRAD Gordana Kühne-Jovkovic Sitnicka 4 11000 Beograd +381 11 2 653 883 megalis.office@isp.b92.net gordana@kuehnefruit.ch www.kuehnefruit.ch MENTA D.O.O Filip Radojevic, Logistics Manager Gospodar Jevremova 47 11000 Beograd +381 11 3285014 fillip.r@menta.rs www.weitnauer.ch MERIS D.O.O. Narodnih Heroja 42, 2nd floor 11070 Belgrade, Serbia + 381 11 314 88 00 + 381 11 314 88 11 merisbg@eunet.rs www.meris.net 3M EAST AG Milan Protic Predstavnistvo Beograd Milutina Milankovica 23 11070 Novi Beograd (00381)11 301 84 59 ; 3132549 ; 3132550

(00381)11 3132551 mprotic@mmm.com METALIKA SOPOT Milosava Vlajica 116e 11450 Spot +381 11 8251 400/404/004/946 office@metalika.rs metalika@infosky.net www.metalika.rs METINVEST SMC D.O.O Dusan Bilkic, CEO Alekse Bačvanskog 6 11040 Beograd +381 11 2660 007 +381 11 2660 006 office@metinvestsmc.rs www.metinvestholding.com MITECO KNEZEVAC DOO Nevena Colic Mohora,GM Oslobođenja 39 11000 Beograd, Rakovica T: 381 11 3564 200 Info@mitecosystem.com www.mitecosystem.com MITECO SYSTEM Krunska 11 11000 Beograd +381 11 323 4451 +381 11 303 2143 info@mitecosystem.com www.mitecosystem.com MITECO SKOPJE, DOOEL. Nikola Rusinski bb, Skopje, Macedonia +389 230 78 583 skopje@mitecosystem.com MSC BELGRADE Zorica Katanic-Rosaj, General Manger Nemanjina 40/II, Kanc. 4 11000 Beograd +381 11 3650040; 365 0062; 303 4359; 3628428 office@mscserbia.rs MP INTERNATIONAL D.O.O. Smederevska 8 11000 Beograd +381 11 3290325 +381 11 3291757 +381 11 3291960 office@mpinerinterna-

International Business Sector in Serbia March 2011

Company Register tional.rs www.mpinternational.rs NEOFYTON Mr. Zoran Tadic,Gen. Manager Danila Kisa 7a 21000 Novi Sad +381 21 4723 248 +381 21 452 642 info@neofyton.com www.neofyton.com NESTLĂ&#x2030; ADRIATIC FOOD CĂŠdric Boehm, Country Manager Bul. Zorana Djindjica 64a Beograd (00381)11 2019 300/1; 3132302 info@cs.nestle.com NESTLĂ&#x2030; ICE CREAM SRBIJA DOO Dragana Savic, Marketing Milutina Milankovica 11a (III Bul.) 11070 Novi Beograd NETSET GLOBAL SOLUTIONS Zoran Savic, MscCS CEO Osogovska 10 11030 Beograd +381 11 25 47 492; zoran.savic@netsetglobal.rs NEYOKAL DOO Vojislav Ilic Draze Pavlovica 31 11000 Beograd (00381) 11 2766170 NITEA D.O.O. Vesna Jecmenica, CEO Ĺ˝orĹža Klemansoa 19 11000 Beograd +381 11 303 30 40 vesna@nitea.rs www.vitra.com NLB INTERFINANZ D.O.O. Borut MĂźller, Director Bul. Mihajla Pupina 165v 11070 Novi Beograd +381 11 222 5 350 bg@nlbi.ch www.lbinterfinanz.com NORTHAMERICAN SURETIES (NAS) D.O.O Mrs. Suncica Calic, CEO Radovana Simica Cige 38 11000 Beograd +381 63 8560 501 sca@nas-ltd.com www.nas-ltd.com NOVARTIS PHARMA SERVICES INC. NOVARTIS ONCOLOGY AND TRANSPLANTATION DIVISION Branislav Djordjevic, country manager Bul. Zorana Djindjica 71/18

(Pharma) Bul. Zorana Djindjica 71/ 15 (Oncology division)) 11070 Novi Beograd +381 11 313 11 26, Branislav.djordjevic@ novartis.com OFFICECOM D.O.O Kai Aufenberg, Owner and GM Branko Milivojevic, DirectorHandel Tronoska 18 11080 Zemun Polje +381 11 377 45 35 prodaja@officecom.rs bane@officecom.rs www.officecom.rs ORAH PROJECTS D.O.O Konstantin Vuk Savicevic, Vice President ORAH Cooperative and Director ORAH Projects d.o.o Bul. Kneza Aleksandra Karadjordjevica 38 11000 Beograd +381 11 367 58 75 kvs@orah.com www.orah.com PETROBART D.O.O. Herr Aleksandar Mileusnic Maglajska 1 11000 Beograd (00381)11367 10 32 petrobart@avia.rs PERSPECTIVES SOFTWARE Solutions DOO Hilandarska 22 11000 Beograd (00381) 11 3037616 tomic@perspectives.ch Drazen@tomic.ch www.perspectives.ch PETITE GENEVE Sava Petrovic Uskocka 7 11000 Beograd +381 11 3285 667 gp@pgp.rs PFIFFNER INSTRUMENT TRANSFORMERS LTD. Serbia & Montenegro Radovan Andrejic Aleksinackih Rudara 23 11070 Beograd (00381)11 2609659 pfiffner.srbija@eunet.rs; PIGMENTUM DOO Cara Nikolaja Drugog 49 Predrag Protic 11000 Beograd (00381)113442 810 (00381)113447 420 predrag.protic@pigmentum.co.rs Jelena.protic@pigmentum. co.rs

PHARMASWISS SA Petr Nemec Vojvode Stepe 18 11000 Beograd (00381)113093900, 3093921 ; 3093908 (00381) 3093966/ 3093977 maja.boskovic@pharmaswiss.com Petr.nemec@pharmaswiss. com PHONAK â&#x20AC;&#x201C; AURIS Stevan Jovanovic Jug Bogdanova 23 11000 Beograd 00381)112620 817, 2620293 auris@eunet.rs POPOV CLOCKS & WATCHES Milena Popov Zeleznicka 41 21000 Novi Sad (00381)21 451464(servis) 6439410 (office) milenapop@live.com www.agustereymond.ch POPOVIC COMPANY D.O.O. Aleksandar Zarin Cara Lazara bb 21234 Backi Jarakv, +381 21 848307 azarin@popoviccompany. co.rs PP EGERTON Milenko Popovic Grge Jankesa 8 11160 Beograd (00381)113426776 info@egerton.rs PROTEX BRANCH D.O.O Mr. Zeljko Novakovic Majke Jevrosime 19/1 11000 Beograd protex@sezampro.rs protex@beotel.rs RADEX DOO Milos Matkovic Ratina 20a 36212 Kraljevo- Ratina 00381 36 862 099 info@radex.cc RE/MAX FRANCHISING SERBIA & MONTENEGRO Miodrag Kusic, Regional Director Ä?ure JakĹĄiÄ&#x2021;a 5/I 11000 Beograd +381 11 263 13 91 info@remax-scg.com m.kusic@remax-scg.com miodrag.kusic@remax.net www.remax-europe.com RINGIER D.O.O. (BLIC PRESS) Jelena Drakulic-Petrovic,

.FUJOWFTU 4.$ #FMHSBEF "MFLTF #BDWBOTLPH #FMHSBEF 4FSCJB 1IPOF 'BY .PC PGĂ&#x17E;DF!NFUJOWFTUTND ST â&#x20AC;˘ IUUQ XXX NFUJOWFTUIPMEJOH DPN Gen. Director Kraljice Marije 1/IX 11000 Beograd +381 11 333 4 720 jelena.drakulic@ringier.rs; jelena.drakulic@blic.rs redakcija@blic.rs MEDIA SWISS DOO Ervin Pasanovic Zorza Klemensoa 19 +381 11 3334 527 office@mediaswiss.rs www.mediaswiss.rs ROCHE D.O.O. Vojislav Petrovic, Director Milutina Milankovica 11a 11000 Beograd +381.11.2022.800/801 vojislav.petrovic@roche. com ana.govedarica@roche.com www.rochesrbija.rs SCHILLER PREDSTAVNISTVO BEOGRAD Milan Krkovic, DirectorMEDIZINISCHE APPARTE DIAGNOSTIKASCHILLER AG BAAR Sicevacka 1 11000 Beograd (00381)11 3979508 milan.krkovic@schiller.rs www.schiller.rs SWISS CLEAN COMPANY ALEKSANDAR GICICEXPORT-IMPORT Frontovska 38 11000 Beograd (00381)112392706 agicic@hotmail.com office@swissclean.rs www.s-to-s.com SANDOZ PHARMASEUTICALS REPRESENTATIVE OFFICE BELGRADE Mr. Ljubisa Kukuric, Country Head Kneginje Zorke 2 11000 Beograd +381 11 344 71 54 ljubisa.kukuric@sandoz.com SAUTER BUILDING CONTROL SERBIA D.O.O

International Business Sector in Serbia March 2011

Mladen Vukanac, Manager Alekse Nenadovica 15/II 11000 Beograd (00381) 113835571 info@sauter.rs www.sauter-controls.com SCHINDLER D.O.O BEOGRAD GORAN GALIC, MD Bul. Milutina Milankovica 11a 11070 Novi Beograd +381 11 260 8881 info@rs.schindler.com goran.galic@rs.schindler. com www.schindler.rs SECURITON D.O.O Rade Mandic, Director Danila Lekica Spanca 31 11070 Beograd (00381)11 3185017;3185018 office@securiton.rs www.securiton.ch SELECTCHEMIE SERBIA Nikola Jankovic, GM Bul. Mihaila Pupina 10 11070 Novi Beograd +381 11 31 30 813 select@yubc.net www.selectchemie.ch SINGLETON SOLUTIONS GMBH Dejan Milosavljevic, MD Trg Topolivaca 4 / 104-105 34000 Kragujevac +381 34 502 531 dejan@singleton-solutions. com SDB-GLOOR Dejan Kovacevic Sava Burica 5 11080 Zemun www.gloor.ch SGS BEOGRAD Marinko Ukropina Boze Jankovica 39 11000 Beograd (00381) 113979833, 3979844; 3974092 sgs.beograd@sgs.com

marinko.ukropina@sgs.com www.sgs.com SIKA DOO Dragan Maksimovic Autoput za Novi Sad 244b 11273 Zemun +381 11 3774011 maksimovic.dragan@ rs.sika.com SIMIN EXPORT-IMPORT ENGINEERING Branko Simin Narodnog fronta 73/II 21000 Novi Sad +381 21 469 711 +381 21 469 623 siminexp@eunet.rs www.buhlergroup.com SK-PRED D.O.O Srdjan Kuzmanovic, GM Svetogorska 2/1 11000 Beograd +381 11 3243 077 stiv-pred@adsl.yubc.net office@sk-pred.com SKY-EXPRESS Majo Micovic, DirectorDigital Solution company Rudnicka 9 11000 Beograd (00381)11 242 15 80 majo@sky-express.rs SYNGENTA AGRO SERVICES AG Bogdan Bubnjevic Director Milentija Popovica 5a 11070 Novi Beograd +381 11 3129981 +381 11 312 9980 corporate.serbia@syngenta. com www.syngenta.rs STEP-COMMERCE D.O.O. NOVI SAD Stevan Stepanov Temerinska 22 21000 Novi Sad (00381)21 451266, 452488 (00381)21 451 391 yz7aa@eunet.rs SWIETELSKY D.O.O. BEOGRAD

Company Register

4DIJOEMFS E P P 1SPKFLUPWBOKF QSPEBKB NPOUByB J PESyBWBOKF MJGUPWB J QPLSFUOJI TUFQFOJDB USBLB #VM .JMVUJOB .JMBOLPWJĂŞB B #FPHSBE 5FM 'BY & NBJM JOGP!ST TDIJOEMFS DPN 8FC XXX TDIJOEMFS ST

Iod][djW 7]he I[hl_Y[i 7= C_b[dj_`W Fefel_YW +7 J[b$ &'' )'(/ /.'1 <Wn$ &'' )'(/ /.& i[hX_W$YehfehWj[6iod][djW$Yec mmm$iod][djW$hi Djordje Zverzhanovski Bul. Fransa Dâ&#x20AC;&#x2122;Eparea 88 11000 Beograd +381 11 2647 392 dj.zverzhanovski@swietelsky.rs www.swietelsky.at SUN TRADE D.O.O Milos Pavlovic Njegoseva 37 11080 Zemun +381 11 3162650 +38111 2194872 milos.pavlovic@suntrade. co.rs SWISS INTERNATIONAL AIR LINES Lukas Negedly, Director Terazije 3/III 11000 Beograd (00381) 3226633; 3220181 info@lufthansa.rs lukas.negedly@austrian. com katarina.dimitrijevic@ austrian.com Milos.kacanski@dlh.de SWISSCONCEPT D.O.O. Hinko Sauter, GeneralDirector Drasko Spasojevic, Director Kralja Milutina 32/V 11000 Beograd (00381)11/3610945, 3610948 swiss@sbb.rs SWISS BUILDING D.O.O (FELA PLANUNGS AG) Representative Office (Hans Uhlmann, GM FELA AG) Milivoj Djupovac Danila Lekica Spanca 21 11000 Beograd (00381) 11 318 45 28 hu@fela.ch +41 56 4160001 +41 79 3303956 www.fela.ch SWISS LABOUR ASSISTANCE (SLA) Mrs. Jelena Mijovic, SLA

Country Coordinator for Serbia Kosovska 41 / I / 2, 11000 Beograd +381 11 322 1874 jelena.mijovic@sla-serbia. org www.sla-serbia.org TEHNOTERM DOO Aleksandar Kitanovic , MSc EEng Brace Dirak 39 35000 Jagodina +381 35 242 587 tehnobiro@ptt.rs kitanovic@ptt.rs TEK ENERGY D.O.O Jovan Lazarevic, Director Prote Mateje 52 11000 Beograd +381 11 308 7332 office@tekenergy.co.rs www.tekenergy.co.rs TEKNOX GROUP SERBIA DOO Nikola Jovanovic Autoput za Nis 1786 11224 VrcinT (00381)113605250 contact-sr@teknoxgroup. com nikola.jovanovic@teknoxgroup.com TELEDOT. D.O.O. Ranko Rodic, GeneralDirector Kneza Viseslava 70 a 11000 Beograd +381 11 254 53 52 office@teledot.net danijel.milutinovic@teledot. net www.teledot.net TETRA PAK PRODUCTION D.O.O Ivan Nesterenko Milutina Milankovica 11b 11070 Novi Beograd +381 11 2017 333 sanda.gujinovic@tetrapak. com www.tetrapak.com TELSONIC D.O.O. KAC

Jovanovic Darko,Director Laze Stejina 37 21241 Kac (00381) 21 6210 010 office @telsonic.rs www.telsonic.ch TEXIMP DOO Jovica Bodrozic Surcinski put 1B 11070 Novi Beograd +381 11 7129 428 office@@teximp.rs TOBLER-SKELE Qabil Jahiu, Director Rajince, 17523 Presevo +381 17 664 658 bili@tobler-skele.com Niski autoput 25 11000 Beograd tobler@tobler-skele.com www.tobler-skele.com TOMAS DOO EXPORTIMPORT BEOGRAD Tomislav Stankovic, Director Dobanovacki put 8 11080 Zemun +381 11 3169 477 tomastan@nadlanu.com tomas@ribe.de www.rdm.com TRS SWISS PRODUCTION DOO Walthert Richard Rade Koncara 1 21131 Petrovaradin +381 21 43 99 00 snezana.vukovic@trs.rs www.trs.rs UNICA INVEST D.O.O Stojiljkovic Aleksandar Corporation owner Dzordza Vasingtona 52/5 11000 Beograd +381 11 322 47 97 info@unicainvest.com markus@elsinger.ch www.besthaus.ch UNIVERSITY OF NEW YORK IN BELGRADE Mrs. Slobodan Badzevic MD Andre Nikolica 29 11000 Beograd +381 11 3064 500

office@unyb.edu.rs www.unyb.edu.rs VECO TRADE SA Aleksandar Maric Svetog Save 32/3 11000 Beograd (00381)113085181 office@vermat.net VEKOM GEO D.O.O. Veljko Fustic Trebinjska 24 11000 Beograd +381 11 2850655 office@vekom.com www.vekom.com VIPOL D.O.O. Mr.Prodanovic Dragan, Besitzer und Director Apatinska 4 21000 Novi Sad +381 21 419 888 dragan@vipol.rs vipol@eunet.rs www.stobag.ch VISUAL IMPACT D.O.O Sasa Sipka Office Belgrade Deligradska 24 11000 Beograd (00381) 11 2656 968 sasa@visuals.rs

info@visuals.rs VUCOMM Nikola Vuckovic Bul. Zorana Djindjica 67 11070 Novi Beograd (00381)113017800 nikola@vucomm.rs www.vucomm.rs VULKO DOO Aleksandar Gostovic Director Visnjicka 15 11000 Beograd +38111 2882199 vulko@eunet.rs YOUNGCULTURE Marco Zoppi, CEO Nebojsa Jovic, GeneralDirector Beograd Terazije 41 11000 Beograd +381 11 3346969 ; m.zoppi@youngculture.com n.jovic@youngculture.com www.youngculture.com TEHNOPLAST D.O.O. Miroslav Bocanin Dragan Bocanin Zdravka Jekica 119 22305 Stari Banovci (00381)22 351 223

office@tehno-plast.com THURSDAY GROUP SOUTH EASTERN EUROPE D.O.O. Mr. Markus Klinkner, CEO Mr. Ognjen Djurdjevic Kraljice Natalije 46-48 11000 Belgrade +381 (0)11 264 61 47 ognjen.djurdjevic@thursdaygroup.com www.thursdaygroup.com ZEPTER INTERNATIONAL Aleksandar Leko Bul. Mihajla Pupina 117 11070 Beograd (00381)113113233 generalmanager@zepter.rs ZPAPIC Branislav Papic Pozarevaca 32 11000 Beograd (00381)113830444 ; papic@eunet.rs UASYSTEMS LTD. Milivoj Reljin Krunska 78 11000 Beograd +381 11 398 64 70 uasystems@sbb.co.rs www.uasystems.com

International Business Sector in Serbia March 2011

Infrastructure, TELECOMMUNICATIONS, AIR TRANSPORT...

turkey

To date, Turkey has invested 45 million euros in Serbia which is far below the potential of the Turkish economy

Turkey and Serbia are also currently negotiating the privatisation of the Serbian airline JAT Airways by a Turkish airline

Heineken bought a 72 percent stake in Efes. Also a he overall trade exchange beSerbian company has invested 10 million euros in a tween Serbia and Turkey has magnesium mine in Tavsanli near Kutahya. been constantly growing over In order to attract more Turkish investments in the last ten years, with Serbia conSerbia, in October 2009, an agreement stipulating tinuously recording a substantial collaboration in the implementation of infrastrucdeficit in trading with Turkey – acture projects was concluded which served as the cording to a report by the Serbian basis for engaging Turkish construction compaChamber of Commerce. nies in building infrastructural facilities that were Following the implementation of key importance to Serbia. These projects will of the Free Trade Agreement which be financed through favourable loans. The prioriwas concluded with Turkey on 1st ty project, according to the agreement, is the conSeptember 2010, the Serbian deficit in trade with struction and reconstruction of two main roads – Turkey initially declined and then increased by 11 Novi Pazar-Sjenica/Aljinoviće and Novi Pazar-Tutin. percent looking at the cumulative period of elevAlso, in line with the stipulations of this en months. agreement, Serbian authorities have signed a In 2008, the overall trade exchange between Memoranda of Understanding with three renowned Serbia and Turkey reached the highest ever volume Turkish companies stipulating the of $482 million. Unfortunately, Serbia construction of three sections of exported only $45.12 million worth of One of the more the Belgrade-Boljare motorway goods, or 10.3 percent of the Serbian significant Turkish (known as Corridor XI). The estiimports from Turkey. In 2009, imports from Turkey declined by 34 investments was the mated value of this project is 600 euros. percent, while exports remained at acquisition of the million When it comes to other investthe 2008 level. In the first eleven months of 2010, Pančevo and Zaječar ment projects in the transport secthe total trade exchange between the breweries by the tor and civil engineering, it is worth mentioning the construction of an two countries amounted to $372.68 million. During this period, Serbian Turkish brewer Efes industrial park on the Pešterska Visoravan (The Pešter Plateau), exports almost doubled to $75.71 building an airport in Sandžak County, adapting the million. On the other hand, imports from Turkey Lađevci Airport and the construction of residential went up by 12 percent and amounted to $296.97 buildings. The two sides are also currently negomillion. tiating the privatisation of the Serbian airline JAT To date, Turkey has invested 45 million euros Airways by a Turkish airline. On 9th December 2010, in Serbia which is far below the potential of the the Turkish telecommunications company Turkcell Turkish economy bearing in mind Turkey’s investjoined a group of six companies that have expressed ments in other regional countries (Romania $9.5 interest in acquiring Telekom Serbia. In addition to billion, Bulgaria $4.5 billion). One of the more siga 51 percent stake in Telekom, the future owner will nificant Turkish investments was the acquisition of also gain the complete infrastructure of the Serbian the Pančevo and Zaječar breweries by the Turkish telecommunications company. ■ brewer Efes. In June 2008, the Dutch company International Business Sector in Serbia March 2011

Company Register ADORA D.O.O. Omer Simsek, Director Episkopa Nikolaja 22, 11000 Belgrade 381 11 3077822 adora@adora.rs www.adora.rs MERTER TEXTIL DOO Yilmaz Yigit, Director Branka Šotre 1/A, 11000, Belgrade 381 11 3544747 mertertextil@ sesampro.rs TATLE D.O.O. Eyyup Sabri Yuncu, Director Autoput 20, lok 18, 11000, Belgrade 381 63 304504 tatledoo@hotmail. com MN DURAN D.O.O. BEOGRAD Nedret Duran, Director Gospodska 3, 11080 Zemun 381 11 2105212 mnduran@eunet.rs INS EKOL D.O.O. Ibrahim Donmez, Director Smederevski put 45, 11000 Belgrade 381 11 3411292, ekol@ekol.rs www.ekol.rs JUMLINE D.O.O. Ibrahim Yumusak, Director Vojvode Mišića 17, 11000 Belgrade 381 11 3691294 jumline@hotmail. com SUR SOFRA DONER Nihat Ersan, Director Kralja Milana 47, 11000 Belgrade 381 11 3640627 OBBATEX D.O.O. Omer Bajsal, Director Simeona Končarevića 40, 11080 Zemun 381 11 3166191 MARTEX D.O.O. Marija Kade,

Director Babički Odred 76, 18000 Niš 381 18 590431 martexdoo@ hotmail.com LYCTUM D.O.O. Erkan Muhacir, Director Slobodana Glumca 8B, Altina 11000 Belgrade 381 11 191584 accm@lyctum.com www.lyctum.com EDUKATIVNI CENTAR BEJZA D.O.O. Murat Koč, Director Vuka Karadžića 7, 11000 Belgrade 381 11 3281449 info@bejza.edu.rs www.bejza.edu.rs S.T.R.FA & MI Ihsan Kaya, Director Jurija Gagarina 248, 11000 Belgrade 381 63 7171231 FLORY D.O.O. Mithat Kaya, Director Ugrinovački put 99c 11000 Belgrade 381 11 3774839 fl orymyk@yubc.net www.fl orylutke. com NOBEL ILAC SANAYII VE TICARET A.S D.O.O. Dejan Popović, Director Molerova 78, 11000 Belgrade 381 11 3445947 dejan.popovic@ nobel.com.tr www.nobel.com.tr UNSAL D.O.O. Faruk Omer Pamukoglu, Director Save Kovačevića 86, 36300 Novi Pazar 381 20 311415 omerpamukoglu@ gmail.com TURKISH AIRLINES INC. Knez Mihajlova 30/V 11000 Belgrade T: +381 11 3036 195 begtkinfo@thy.com Umit Kurtar, Director

Investments Worth $40 MILLION

ukraine

When it comes to exports, Ukraine is the 14th largest trade partner with Serbia and 18th in terms of imports

investor is Sintelonhe total 2010 trade exchange Tarkett from Bačka between Serbia and Ukraine Palanka which beamounted to $489.35 million came the majorwith a slight growth of 8.6 percent ity owner of the on 2009 figures – the report of the Ukrainian compaSerbian Chamber of Commerce ny Vinisin. Sintelon states. According to this report, has been operaSerbian exports to Ukraine grew by tional in Ukraine 9.2 percent to the nominal amount for over a decade of $195.89 million. Ukraine exportand has invested ed $293.46 million worth of goods substantial funds in to Serbia which is an increase of the development of 8.2 percent. Exports cover 66 perthe Ukrainian company. Sinteloncent of overall imports. When it Tarkett owns four comes to exports, By October factories in Ukraine. Ukraine is the 14th largest trade part2009, Serbian Novi Sad-based MK Group ner to Serbia and investments in company has leased 50,000 18th in terms of imports. In respect of Ukraine amounted hectares of land in the type of trade exto $40 million Ukraine. With the help of the European change, 99 percent Bank for Reconstruction and of it is buy-sell deals. Of Serbia’s Development, MK Group built the exports to Ukraine, 60.5 percent of biggest ever silo in Ukraine of a these goods were industrial prod113,000 ton capacity. MK Group is ucts like fuel and lubricants (31.8 also the only company in the world percent), while it imported mostly that has implemented an agriculprimary industrial products (69.8 tural module called ZAGA which is percent) and processed industrial a centralised system that records products (21.2 percent). the complete agricultural producBy October 2009, Serbian intion on large portions of land in vestments in Ukraine amounted to different locations. ■ $40 million. The biggest Serbian

With the help of the European Bank for Reconstruction and Development, MK Group built the biggest ever silo in Ukraine of a 113,000 ton capacity

Company Register AEROSVIT Nikola Jelić, Director Nikole Spasića 3, 11000 Belgrade, 381 11 3283430 381 11 3283430 aerosvit@eunet.rs AZOVIMPEX

Svjatoslav Fedorovic Serdjuk, Gen.Director Industrijska 27, 36000 Kraljevo, 381 36 392526 381 36 392527 gen-dirfvk@tron-inter. net

UKRAINIAN DANUBE SHIPPING Sergej Kostev, Director Director Knežopoljska 1, 11000 Belgrade Beograd 381 11 3392424 udp.bgd@infoskay.net METALINVEST

Dušan Bilkić, Director Teodora Drajzera 36, 11000 Belgrade 381 11 3676094 offi ce@metinvestsmc.rs SERBIA D.O.O. Mitar Damjanović,

International Business Sector in Serbia March 2011

Director Kneginje Ljubice 11 11 000 Belgrade 381 11 3286926; 381 11 3285 509 mitar.damjanovic@caib. unicreditgroup.eu; www.unicreditmip.eu

A Compelling MESSAGE

united Kingdom

There remains a genuine drive within the government to make reforms and attract foreign investors, which should lead to an improved environment this year

K firms in Serbia for the most part found 2009 a demanding year for business, followed by a degree of improvement in 2010. The British Embassy’s Head of UK Trade & Investment, Alex Brooks, comments that this year has started well for them and they are experiencing a steady stream of enquiries.

Head of UK Trade & Investment, British Embassy to Serbia

What outlook do companies from your country have in terms of investments in 2011? - Given the still-uncertain environment, firm, significant investment plans are limited for now. However companies already present here tell us the year has started well and we have a steady stream of queries from the UK. A long-planned investment in the hospitality sector is ongoing, and an interesting commercial-residential development may be announced soon. We know of developments unfolding in the resources sector; and a serious player in automotive components has hinted interest.

►

Generally speaking, what is your view of the results achieved by companies from your country in Serbia in 2010? - Almost all UK firms doing business in Serbia say that following a ► Do you expect the investment climate in Serbia tough 2009, business improved in 2010. However some, often in sectors facing the greatest reform to improve in 2011, and if so, in what segments? challenges, have found unpredictable regulations - My predecessor wrote here last year that Serbia and taxes, and imperfect competition environneeds to stand out among its neighbours in comments, hampering to business. In genpeting for investment. Unfortunately in eral, most UK companies are realising Serbia did not do so. Serbia still The risk is that 2010 the returns on offer here. We are told compares poorly in measures such as of increasing orders for business and some investments the Global Competitiveness Report, financial services outfits. We are see- forecast for 2011 Index of Economic Freedom and Doing ing firms move into new premises. And Business. overall, bilateral trade statistics have are pushed into Progress towards EU candidacy shown an encouraging increase. was most welcome. This should spur subsequent years reformers within government, who or abandoned have been shown the value of their ef► Could you tell us what you think of forts. There remains a genuine drive the forecast of three-billion-euros within government to make reforms and attract worth of FDIs being made in Serbia in 2011? foreign investors, which should lead to an improved - This is achievable, provided investors are assistenvironment this year. ed in tackling the barriers they face. Serbia’s 2011 News of progress in the digital land registry growth is forecast at around three percent; the ausis welcome; this may help the real estate sector, pices for her continuing progress towards the EU though restitution still needs to be tackled. The are good. EU-funded business is growing. This gives forthcoming privatisation of Telekom ought to be me a compelling message to deliver to UK firms, associated with improvements in the regulation of who see Serbia as a good base for doing business in the sector. I have noted the energy that Serbia is the region. The risk is that some investments foreputting into promoting agribusiness. cast for 2011 are pushed into subsequent years – or I’m sure there will be some further improveabandoned – as technical, political and administrament in 2011. Whether or not this is a large imtive barriers hamper companies’ plans. Serbia can provement will depend on the government’s level achieve this ambitious target. But the authorities of ambition and determination. ■ must ensure they come together to make multina►

Alex Brooks

tional firms’ investments smooth and hassle-free.

International Business Sector in Serbia March 2011

Company Register AGENA TECHNOLOGY Ismet Grebovic, ManagerDositejeva 31, 22310Simanovci, Serbia 00 381 22 408519 ismet.grebovic@agenatechnology.com www.agenatechnology.com AIRTREND GOBRID Goran Kolic, MD Kumanovska 14, 11000 Belgrade, Serbia 00 381 11 3836886, gobrid@eunet.rs airtrend@eunet.rs ALLIED PICKFORDS SERBIA Jovica Grujic, Head of Operations Zarka Obreskog 23, 11273 Zemun-Belgrade, Serbia 00 381 11 8487744 movers@allied.rs www.allied.rs ALTIS CHEMICALS DOOMs Aleksandra Nijemcevic, Director Pozeska 15A, 23000 Zrenjanin, Serbia 00 381 23 549412 aleksandra@altischemicals.com www.altis.co.rs AMTEK DESIGN SERBIA DOO John Elkington, DirectorGospodar Jovanova 65, Flat 2, 11000 Belgrade, Serbia 00 381 11 334 8068;

john.elkington@amtekgroup.co.uk design.belgrade@yahoo. com www.amtek-group.co.uk ARCON OVERSEAS LIMITED Sasa Zdravkovic, DirectorVase Pelagica 16, 11000 Belgrade, Serbia 00 381 11 2651769 arcon@sbb.co.rs zdravkovic@arcon.co.rs www.arcon.co.rs ARUP Olga Djuric-Peric, ChairManagement Board Djordja Stanojevica 14, 11070 Belgrade, Serbia 00 381 11 2099850 olga.djuric-peric@arup.com www.arup.com ASTRA ZENECA Dejan Sencanski, GMAugusta Cesarca 12, Dedinje, 11000 Belgrade, Serbia 00 381 11 3294542, dejan.sencanski@astrazeneca.com www.astrazeneca.com BDSP YU Sinisa Stankovic, GMBul. Arsenija Carnojevica 54A/16, VI & VII floor, 11070 Belgrade, Serbia 00 381 11 3017791, 3017795 00 381 11 3017798 dusko.Maksimovic@ bdsp.com www.bdsp.co.rs

One of the region’s most successful companies in the field of Logistics and Distribution

Omladinskih brigada 86 11070 Belgrade, Serbia Phone:+381(0)11/ 3107400 Fax:+381(0)11/ 2274073 www.itm.rs

BPA LONDON DOO Malcolm Magee-Brown, Director Ljubinke Bobic 8/16, 11070 Belgrade, Serbia 00 381 11 3182211 m.magee-brown@bpalondon.biz i.ristic@bpalondon.biz www.bpalondon.biz BRITISH AIRWAYS Natali Brodnik Radovanovic, Country Manager Knez Mihajlova 30/IV, 11000 Belgrade, Serbia 00 381 11 3281303, natali.Brodnik@ba.com www.britishairways.com BRITISH AMERICAN TOBACCO SOUTH EAST EUROPE DOO Douglas Lafferty, GMBul. Mihajla Pupina 165G, 11070 Belgrade, Serbia 00 381 11 3108700, douglas_lafferty@bat. com www.bat.com DIV PRODUCTION PLANT Mike Edwards, Operations Manager Stefana Prvovencanog 209, 17000 Vranje, Serbia 00 381 17 401140 BUPA INTERNATIONAL BELGRADE Nikola Lalic, Director Milovana Marinkovica 4, 11040 Belgrade, Serbia 00 381 11 2462765, bupayu@infosky.net nlalic@sbb.rs www.bupa-intl.com GARDNER DENVER D.O.O. Zeljko N. Luketic, MD Jaroslava Cermaka 2 11185 Zemun, Serbia 00 381 11 3774533 nikolas.luketic@compair. com www.compair.com, www.gardnerdenver.com CUMMINS DIZEL MOTORI DOO Slobodan Sretenovic, Director Autoput 22, PO Box 113, 11080 Zemun- Belgrade, Serbia 00 381 11 3149065, office@cummins.co.rs www.cummins.co.rs DELOITTE DOO Milos Macura Terazije 8, 11000 Belgrade, Serbia 00 381 11 3812100 mmacura@deloittece.com DOOSAN BABCOCK ENERGY LTD Dennis Morrison, Site

Project Manager Bul. Mihajla Pupina 10-V/619, 11070 Belgrade, Serbia 00 381 11 3018774 dmorrison@doosanbabcock.com www.doosanbabcock.com EC HARRIS DOO Sasa Trajkovic, Senior Project Manager Bul. dr Zorana Djindjica 144v, 11070 Belgrade, Serbia 00 381 11 3535400 sasa.trajkovic@echarris. com www.echarris.com EFT ENERGY FINANCING TEAM DOO Svetislav Bulatovic, Group Head of Sales and Trading Bul. Mihaila Pupina 10b, 11070 Belgrade 00 381 11 3011021 sveta@eft-group.net nenad@eft-group.net www.eft-group.net EMAC UPRAVLJANJE INVESTICIJAMA DOO Dusan Mijic, Regional Director Rudjera Boskovica 2c, 21000 Novi Sad, Serbia 00 381 21 466474 begic@emac-global.com www.emac-global.com EQUEST DOO (BELGRADE)Vladan Zivulovic, GM Bul. oslobodjenja 83, 11000 Belgrade, Serbia 00 381 11 3975643 belgrade@equest-partners.com www.equestbalkan.com ERNST&YOUNG Stephen Fish, Country Leader Bul. Mihajla Pupina 115d, 11070 Belgrade, Serbia 00 381 11 2095800, ey.office@yu.ey.com www.ey.com/OurLocations G4S SECURITY SERVICES DOO Aleksandar Kozlica, GM Bezanijskih ilegalaca 3, 11000 Belgrade, Serbia 00 381 11 2097971 office@rs.g4s.com www.g4s.com GLAXO SMITHKLINE (GSK) EXPORT LTD Crina Ancuta, GM Oml. brigada 88, 11070 Belgrade, Serbia 00 381 11 3105700 serbia_info@gsk.com www.gsk.com GLOBAL SUBSTATION SOLUTIONS DOO Radomir Nedic, GM

Milentija Popovica 9, 11070 Belgrade, Serbia 00 381 11 2206347 enquiries@gss.eu.com www.gss.eu.com HARRISONS SOLICITORS Mark Harrison, Principal Bul. Mihaila Pupina 6, 11000 Belgrade, Serbia 00 381 11 3129 825 mark.harrison@harrisonsolicitors.com www.harrison-soilcitors. com GRAYLING Ms Natasa Trslic Stambak, Reg. Manager SEE Gospodar Jovanova 81, 11000 Belgrade, Serbia 00 381 11 328 70 80 natasa.trslic@grayling. com www.grayling.com HRG SERBIA & MONTENEGRO Predrag Spanjevic, Managing Partner Cubrina 4/4, 11000 Belgrade, Serbia 00 381 11 3036016, office@bti-scg.co.rs, ivana@rs.hrgworldwide. com www.hrgworldwide.com LAW OFFICE BAKLAJA IGRIC MUJEZINOVIC Ms Selma Mujezinovic, Managing Partner in association with CLYDE&Co LLPGospodar Jevremova 47/12, 11000 Belgrade, Serbia 00 381 11 3038822, clyde@clyde.co.rs www.clydeco.com IMI INTERNATIONAL Zoran Jovanovic, Deputy GM Milutina Milankovića 1-b, 11070 Belgrade, Serbia 00 381 11 3111484, zoran@imi-international.rs www.imi-international.rs INTERDEAN INTERNATIONAL RELOCATION BELGRADE Vladan Jankovic, Visnjicka 51, 11000 Belgrade, Serbia 00 381 11 2970 997 vladan.jankovic@interdean.com belgrade@interdean.com www.interdean.com KING STURGE DOO Srdjan Vujicic, MDPC Usce - Bul. Mihaila Pupina 6, 11070 Belgrade, Serbia 00 381 11 2200101, srdjan.vujicic@kingsturge.com www.kingsturge.co.rs/en KPMG DOO James Thornley, Head

CORPORATE TRAVEL MEETINGS INCENTIVES CONFERENCES EVENTS HRG Serbia & Montenegro BT Pegrotour d.o.o. Cubrina 4/4 11000 Belgrade Serbia Tel: +381 11 303 6016; 303 6017 303 8920; 303 8921 Fax: +381 11 328 3304 office@rs.hrgworldwide.com

www.hrgworldwide.com

Member of: British Serbian Chamber of Commerce

AMCHAM Serbia German Chamber of Commerce International Congress and Convention Association

International Business Sector in Serbia March 2011

Company Register Kraljice Natalije 11 , 11000 Belgrade, Serbia 00 381 11 20 50 500 info@kpmg.rs www.kpmg.rs LAURENCE WALTER SERBIA Aleksandar Djuricic, Director Kovinski put bb, 11300 Smederevo, Serbia 00 381 26 653770 daca.kragovic@laurencewalter.com www.laurencewalter.com LINK CONSULTANTS Zoran Radovanovic, Owner Omladinska 11a, 11000 Belgrade, Serbia 00 381 11 3670264 sasa@link-group.com www.link-group.com LLOYD'S REGISTER Milan Ivanovic, Procurist Narodnih Heroja 43, 11070 Novi Beograd, Serbia 00 381 11 3016083/4 beograd@lr.org www.lr.org MACE DOO Branislav Simovic, GM Bul. Mihaila Pupina 6/XXll, 11070 Belgrade, Serbia 00 381 11 2200250 office@mace.co.rs www.mace.co.rs www.macegroup.com MINECO PLUS DOO Aleksandar Andrejevic, Director Vuka Karadzica 9, 11000 Belgrade, Serbia 00 381 11 3033317 ala@mineco.ch MORSON BEOGRAD Zoran Rudic, Director Decanska 12, 11000 Belgrade, Serbia 00 381 11 3034520 inquires@morson-beograd. com www.morson-beograd.com MOTT MACDONALD Ms Maja Rejger, Interim Manager Western Balkan

Kneginje Zorke 20, 11000 Belgrade, Serbia 00 381 11 3830614 maja.rejger@mottmac.rs www.mottmac.rs OWEN OWEN James Owen, MD Kosovska 17/III, 11000 Belgrade, Serbia 00 381 11 186307, owenjv@eunet.rs PARKVETS - NS Dr Srdjan Srdjanov, Director Dimitrija Polit Desancica 14, 21480 Srbobran, Serbia 00 381 21 735496 parkvets@stcable.co.rs www.parkvets.com PHARM-OLAM INTERNATIONAL LTD Pavle Vukojevic, Regional Director of Operations Omladiinskih Brigada 88b 11070 Belgrade, Serbia 00 381 11 3538700 pavle.vukojevic@pharmolam.com www.pharm-olam.com POSEIDON GROUP Predrag Nikolic, Director Bul. Zorana Đinđića 144v 00 381 11 2137994 info@poseidon-gp.com www.poseidon-gp.com PLUTO CAPITAL LTD SERBIA Justin Faiz, Director Zmaja od Nocaja 12, 11000 Belgrade, Serbia 00 381 11 2627982 justin@plutodevelopments. com www.plutocapital.com PRICEWATERHOUSE COOPERS DOO Emmanuel Koenig, Country Managing Partner Oml. brigada 88a, 11000 New Belgrade +381 11 3302100 rs-office@rs.pwc.com www.pwc.rs RBTT CONSULTANTS DOO Marko Nikolic, Director

27 Marta 6A, 11000 Belgrade, Serbia 00 381 11 3349447 belgrade@rbttconsultants. com www.rbttconsultants.com RIO TINTO INDUSTRIAL MINERALS EXPLORATION Nenad Grubin, Director Bul. dr Zorana Djindjica 71, 11070 Belgrade, Serbia 00 381 11 311 0239 nenad.grubin@riotinto.com www.riotinto.com SAE INSTITUTE BELGRADE Edward Tonchew, Director Cika Ljubina 8, 3rd floor, 11000 Belgrade, Serbia 00 381 11 2626 632 infobelgrade@sae.edu www.belgrade.sae.edu SCOTT WILSON DOO Biljana Vukotic, Deputy Director Studentski trg 7, 11000 Belgrade, Serbia 00 381 11 3284042 swblg@verat.net www.scottwilson.com SHELL DOO Ms Dragana Kacar, Director Bul. Mihaila Pupina 10B/II, 11070 Belgrade, Serbia 00 381 11 3114030 shellbeograd@shell.com www.shell.com SMITH HODGKINSON TOTAL ASSET SOLUTIONS Vladislav Ilic, Country Manager Bul. Mihaila Pupina 10d-122, 11070 Belgrade, Serbia 00 381 11 3018624 office@shm.co.rs vladislav.ilic@shm.co.rs www.shm-group.com SONY PROFESSIONAL SOLUTIONS EUROPE Djordje Djukanovic, Business Development Executive Oml. brigada 88a, 11070 Belgrade, Serbia 00 381 11 222 59 72

Djordje.Djukanovic@eu.sony. com www.sonybiz.net TELIC S Shridhar, Group CEO Spanskih boraca 24, 11070 Belgrade, Serbia 00 381 11 3132976 info@telic-corp.com www.telic-serbia.com www.telic-montenegro.com TLC MARKETING PLC (BELGRADE OFFICE) Milan Miletic, Business Manager South East Europe Knjeginje Zorke 2, 4/5, 11000 Belgrade, Serbia 00 381 11 344 8208 serbia@tlcmarketing.com www.tlcmarketing.com/ serbia UNILEVER DOO Snezana Vukalovic, Office Manager Oml. brigada 88, 11070 Belgrade, Serbia 00 381 11 2091800 snezana.vukalovic@unilever. com www.unilever.com VECTOR MANAGEMENT DOO Drago Vukalovic, Country Manager Bul. Arsenija Čarnojevica 94/21, 11070 Belgrade, Serbia 00 381 11 3120594 drago.vukalovic@vector-ser. com www.vecman.com ZENITH OPTIMEDIA Milan Maravic, Managing Partner Gospodar Jovanova 2, 11000 Belgrade 00 381 11 2030608, milan.maravic@zenithoptimedia.co.rs www.zenithoptimedia.co.rs AGRO FOOD Dusan Petkovic, GM Cara Dusana 266, 11000 Belgrade, Serbia

International Business Sector in Serbia March 2011

00 381 63 212 442 cripton@eunet.rs agrofood.petkovic@gmail.com ALBO Aleksandar Neskovic, Director Batajnicki drum 2, 11080 Zemun - Belgrade, Serbia 00 381 11 191577, info@albo.biz www.albo.biz ALFA SPORT Zoran Tolic, MD Ljutice Bogdana 1a, 11000 Belgrade, Serbia 00 381 11 3670280 alfabgd@eunet.rs zoran.tolic@alfasport.co.rs www.alfasport.co.rs AL-GROSSO Ksenija Fekete Cvetkovic, Director Vodovodska 158, 11000 Belgrade, Serbia 00 381 11 2509742, office@algrosso.com www.algrosso.com ALMAKS SECURITY SYSTEM Slobodan Maksimovic, Director Gospodara Vučića 129 , 11000 Belgrade, Serbia 00 381 11 242 5591 almaks@almaks.rs marketing@almaks.rs www.almaks.rs BASTARDA D.O.O. Julie-Ann Kovacevic, Director Višnjički venac 1/7, 11060 Belgrade, Serbia 00 381 11 2972-766 kontakt@bastardatrade.com www.bastardatrade.com/ index.htm BEL EXPO Dejan Starcevic, MD Vojvode Dobrnjca 40 11000 Belgrade, Serbia 00 381 11 2632228 info@belexpo.rs www.belexpo.rs BOVAN COMMUNICATIONS

Ana Bovan, MD Francuska 55, 11000 Belgrade, Serbia 00 381 11 3036133, consulting@bovan.co.rs www.bovan.co.rs BUCK Jelena Karalejic, PR Manager Milorada Jovanovića 9, 11147 Belgrade, PO box 2, Serbia 00 381 11 2052444 jelena.karalejic@buck.rs www.buck.rs CAM TOP DELCAM CAD/CAM SYSTEMS Zoran Radovanovic, Owner Prvomajska 57, 11420 Smederevska Palanka, Serbia 00 381 26 321 857 zox.rr@eunet.rs www.delcam.com CAMBRIDGE UNIVERSITY PRESS Branko Stojanovic, ELT Sales and Marketing Representative Obilicev venac 18-20, 11000 Belgrade, Serbia 00 381 11 3286638 bstojanovic@cambridge.org www.cambridge.org CHEMICAL AGROSAVA Jovan Mirkovic, Director Palmira Toljatija 5, 11070 Belgrade, Serbia 00 381 11 3193556, pmirkovic@agrosava.co.rs www.agrosava.co.rs CONDOR Oliver Vilotic, Director Svetosavska 137, 31250 Bajina Basta, Serbia 00 381 31 863 111 condorbb@gmail.com CONING-PPI Miloje Aleksic, Director Palmira Toljatija 4/55, 11070 Belgrade, Serbia 00 381 11 269 8858 miloje.aleksic@coning-ppi. co.rs www.coning-ppi.co.rs

Company Register

Stage Technologies, Lighting, Audio, Video Systems

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XXX NBDF TFF DPN CRONY Predrag Mandic, Director Surcinski put 1M, 11000 Belgrade, Serbia 00 381 11 3187467 predrag.m@crony.co.rs www.crony.co.rs DELTA AUTO Mios Petrovic, CEO Oml. brigada 33a, 11070 Belgrade, Serbia 00 381 11 2278077 www.deltaauto.rs DELTA FASHION Ms Milena Stojovic, Director Milentija Popovica 7/b, 11070 Belgrade, Serbia 00 381 11 201 26 58 milena.stojovic@deltafashion.rs

www.deltafashion.rs DELTA SPORT GROUP Goran Karic, CEO Milentija Popovica 7/v, 11070 Belgrade, Serbia 00 381 11 2012800, goran.karic@deltasport.com www.deltayu.com EGERTON Predrag Popovic, Director Grge Jankesa 8/42, 11060 Belgrade, Serbia 00 381 11 3426781 pedjaegerton@beotel.rs info@egerton.rs www.egerton.rs ELEKTRA SISTEM Mirjana Obrenovic, MD Palmira Toljatija 5/III, 11000 Belgrade, Serbia

00 381 11 3192487 elektras@eunet.com www.elektrasistem.com ENGLISH BOOK Lisa Brown, Director Staro sajmiste 29, 11000 Belgrade, Serbia 00 381 11 3131044 ljilja@englishbook.co.rs www.englishbook.co.rs ENVIROLAB D.O.O. Attila Barna, Director Marka Oreskovica 67, 24000 Subotica, Serbia 00 381 63 8526627 info@envirolab.rs www.envirolab.rs ELECTRONIC SOFTWARE DEVELOPMENT Vojislav MilutinoviÄ&#x2021;, GM

Vuka KaradĹžiÄ&#x2021;a 7a, III sprat, 11000 Belgrade, Serbia 00 381 11 3285924 office@esd.rs www.esd.rs EUROLOOK Nebojsa Vujadinovic, Owner Dr Agostina Neta 32a, 11070 Belgrade, Serbia 00 381 11 2766400, eurolook@eunet.rs FASHION CO D.O.O. Milija BaboviÄ&#x2021;,President Bul. Mihajla Pupina 115b 11070 Beograd 00 381 11 3532 555 ashion@fashioncompany.rs www.fashioncompany.co.rs FARM INDUSTRIES Deen Williams, GM

Veljka Petrovica 6, 21000 Novi Sad, Serbia 00 381 21 539530 info@farmindustries.rs www.farmindustries.rs FLOW TRADE Dragomir Stefanovic, GM Visnjicka 84/I, 11000 Belgrade, Serbia 00 381 11 2979445, flowtrade@sezampro.rs FOOD LAND Vaso Lekic, Owner Oml. brigada 86, 11070 Belgrade, Serbia 00 381 11 318 2119 vaso.lekic@foodland.rs milan.petkovic@foodland.rs www.foodland.rs FUSION INTERNATIONAL

Vojislav Jovic, MD Rige od Fere 17, 11000 Belgrade, Serbia 00 381 11 2624989 fusion@yubc.net jovic@yubc.net GAGE TECHNIQUE Dragan Obradovic Kaciceva 31, 11000 Belgrade, Serbia 00 381 11 3046911 obradd@eunet.rs GOWI/BOZIC I SINOVI Jovica Bozic, Owner Maksima Gorkog 2, 26000 Pancevo, Serbia 00 381 13 365003, office@gowi.rs www.bozic.rs GRAFO NIN

International Business Sector in Serbia March 2011

Company Register Director Antifasisticke borbe 21b, 11000 Belgrade, Serbia 00 381 11 301 88 38 NATASHA.kovacevic@ pearson.com www.longman.co.rs Complete Property Services PHILLIPS Peter Endrew Phillips, OwnerZarkovacka 54, OXO CAPITAL DOO 11000 Belgrade, Serbia Dositejeva 9, 11 000 Beograd 00 381 11 2544 784 www.oxocapital.rs office@oxocapital.rs consulting@oxocapital.rs phillips@eunet.rs +381 11 2629 094; +381 11 3036 090; +381 65 8828 000 PIMS D.O.O ŠIMANOVCI Siniša Smiljović,Generalni 00 381 11 3613220 Dubrovacka 20-22, Nebojsa Disic, MD Director office@tnsmediumgallup. 11080 Belgrade, Serbia Djure Salaja 9, 00 381 22 409 100 co.rs 00 381 11 3160328 11000 Belgrade, Serbia office@pims-sr.com www.mediumgallup.co.rs office@itn.co.rs 00 381 11 3234974, www.pims-sr.com MFE METALFER D.O.O www.itn.co.rs grafonin@eunet.rs PROVIDEO LTD Branko Zecevic, LIPEX D.O.O. GRAND MOTORS Novak Radumilo, Director Chairman of the Board Goran Glisovic, Manager Stanko Radic, GM Bul.Mihaila Pupina 10V/II, Rumski Put 27, Krizaniceva 12 A, Tosin bunar 224a, 5th floor, (app. 517), 22000 Sremska Mitrovica 11000 Belgrade, Serbia 11070 Belgrade, Serbia 11070 Belgrade, Serbia 00 381 22 62 16 36 00 381 11 2688413 00 381 11 3193985 00 381 11 311 51 24, metalfer@metalfer.net office@lipex.co.rs stanko.radic@ford.co.rs office@provideo.rs www.metalfer.net www.lipex.co.rs www.ford.co.rs www.provideo.rs MILSPED LUNATRONIC DOO HEALTH CARE SYSTEMS RADIX Nebojsa Ikovic, Director Bratislav Vulovic, Director DOO Radivoje Drazovic, Owner Savski nasip 7, Branka Kolic, MD, Terazije 34, Pozeska 36, Bul. Despota Stefana 116, 11000 Belgrade, Serbia 11000 Belgrade, Serbia 11000 Belgrade, Serbia 11000 Belgrade, Serbia 00 381 11 2015100 00 381 11 3558446, 00 381 11 3615927 00 381 11 3291040, office@milsped.com office@lunatronik.co.rs health.cs@sezampro.rs danijelalucic@radix.co.rs www.milsped.com www.lunatronik.co.rs HEMTEK www.radix.co.rs MISAR MAGAZA DOO Ljubomir Hadzi Djordjevic, GENEKO - RB GENERAL Goran Vulevic, Director Goran Micovic, Director Procurist EKONOMIK Ivana Milutinovića 9, Batajnicki drum 301, p.c 1o Avijaticara 2a Borisav Bojković, Director 11080 Batajnica, Belgrade 11000 Belgrade, Serbia Svetozara markovica 7 Bul. Despota Stefana 59a, 00 381 11 2430589 Serbia 11000 Belgrade, Serbia 11000 Belgrade, Serbia misar.ltd@sezampro.rs 00 381 11 3774401 00 381 11 3049730 00 381 11 334 0178, MPS GROUP magaza@eunet.rs sales@hemtek.rs office@geneko.rs Karadjordjeva 75, MAGMA INTERNATIONAL www.hemtek.rs www.geneko.rs Ms Marina Bozovic, Regional 11000 Belgrade, Serbia HOLYWELL NEOPREN REAL STEEL D.O.O. 00 381 11 360 22 04 Director Miodrag Zaric, Owner Brace Nedica 13/8, mg-rover@mps.rs Bul. Umetnosti 4, Mackov kamen 24a, 11000 Beograde, Serbia NINACOM 11070 Belgrade, Serbia 11000 Belgrade, Serbia 00 381 11 3861070 duSlavisa Skero, Director 00 381 11 3131 060 00 381 11 3670574 san@realsteel.rs marina.bozovic@magma.hr Otona Zupancica 44, chm@net.rs www.realsteel.rs 11000 Belgrade, Serbia www.magma.hr I.C.P.S. INFINITY, S COMMERCE SYSTEM 00 381 11 3190125, MAKROPROGRES CONSULTING, Ciro Tasevski, Area Managerninacom@ptt.rs Slaboljub Burmazovic, PRODUCTS & SERVICES Patrijarha Gavrila 7, www.ninacom.co.rs OwnerNike Strugara 8/G, Ms Jelena Drakulic 11000 Belgrade, Serbia NOVOLAB 11030 Belgrade, Serbia Draze Pavlovica 1, 00 381 11 244 0449 Tom Ryan, Regional Director scs@eunet.rs 00 381 11 2391857, 11000 Belgrade, Serbia Primorska 22, burmaz@eunet.rs 00 381 11 3291950, SAMER & CO DUNAV AGEN11000 Belgrade, Serbia MASINOKOMERC office@icps-infinity.com CIES LTD 00 381 11 3293 758 Nata Susnjarac, Director www.icps-infinity.com Svetislav Jurišić, director drthryan@eunet.rs Marsala Birjuzova 2-4, INEL Bul. Mihajla Pupina 10e / nola@eunet.rs 11000 Belgrade, Serbia Damir Petric, MD PP332 (YUBC), OLIMPEX 00 381 11 2635066 Pozorisni trg 4, 11070 Belgrade, Serbia Olivera Veselinovic, Owner office@masinokomerc.rs 21000 Novi Sad, Serbia 00 381 11 2120749 Metohijska 2, www.masinokomerc.rs 00 381 21 6611660, lloyds@samerdunav.com 11080 Belgrade, Serbia MEDICO PHARM inel@eunet.rs mail@samerdunav.com 00 381 11 210 19 04 Golub Konatar, Manager www.inel.co.rs SIMONE olli@nadlanu.com Kruzni put 36, 11309 ITM GROUP Pastric 13, OMNICO SYSBI Toplica Spasojevic, Chairman Belgrade, Serbia 14242 Mionica, Serbia Olivera Veselinovic, Owner 00 381 11 3041600 Oml. brigada 86, 00 381 14 293 350 Banjickih zrtava 32, office@medicopharm.com 11070 Belgrade, Serbia simone@ptt.rs 11000 Belgrade, Serbia www.medicopharm.com 00 381 11 3107400, www.simone.co.rs 00 381 11 2652 355 TNS MEDIUM GALLUP toplicas@itm.rs SOUTH EAST EUROPE Srbobran Brankovic, Director olli@open.telekom.rs www.itm.rs CAPITAL PARTNERS PEARSON LONGMAN Savski trg 9, ITN BEOGRAD DOO (SEECAP ) Natalija Elenskaja Kocovic, Zoran Mitic, Partner 11000 Belgrade, Serbia Vera Markovic, Owner

International Business Sector in Serbia March 2011

Marsala Birjuzova 22, 11000 Belgrade, Serbia 00 381 11 328 3100 info@seecap.com zoran.mitic@seecap.com www.seecap.com STEDIMEDIC Stevan Mitic, Manager Rajiceva 22, 11000 Belgrade, Serbia 00 381 11 181 277 sdmsmbgd@eunet.rs SUPERLAB Vladan Kocic, President Milutina Milankovica 25, 11070 Novi Belgrade, Serbia 00 381 11 2222 222 superlab@eunet.rs www.super-lab.com SVETLOST TEATAR Olivera Mitrović, GM Milovana Saranovica 11, 11000 Belgrade, Serbia 00 381 11 3977604 office@steatar.rs www.steatar.rs SYNGENTA AGRO SERVICES AG Bogdan Bubnjevic, Director Milentija Popovica 5a, 10070 Beograd 00 381 11 312 9981 Corporate.Serbia@syngenta. com www.syngenta.rs TAGOR ELECTRONICS Goran Jovanovic, GM Tihomira Brankovica 21, 18000 Nis, Serbia 00 381 18 575 545 tagor@absolutok.net www.tagor.rs TANIT Sasa Milovanovic, Distributor Savski trg 9/4, 11000 Belgrade, Serbia 00 381 11 3628202 sasa@tanitltd.com www.tanitltd.com TEI Zoran Milakovic, Director Obilićev venac 18/V, 11000 Belgrade, Serbia 00 381 11 3281718 info@tei.co.rs www.tei.co.rs TENFORE Mirko Miljus, GM Beogradska 39, 11000 Belgrade, Serbia 00 381 11 3340788 office@tenfore.net www.tenfore.net TERRA SRBIJA D.O.O Sinisa Tomasic, Director Nova 3 br. 28, 11272 Dobanovci, Serbia 00 381 11 3536 315 n.stojanovic@terra-srbija. com www.terra-world.co.at TERRA TRADE A.D

Vladimir Sekrevski, MD. Makenzijeva 53, 11000 Belgrade, Serbia 00 381 11 244 2244 office@terratrade.co.rs www.terratrade.co.rs TOPEX TRADE Nebojsa Vidovic, Director Nušićeva 20, 11000 Belgrade, Serbia 00 381 11 244 8789 n.vidovic@topextrade.com www.topextrade.com TOPP Ms Branka Kosarac, Director Dubljanska 27a, 11000 Belgrade, Serbia 00 381 11 2181 232 branka.kosarac@topp.rs www.topp.si TRIM D.O.O. Milosav Mijajlović, MD Ribarska 83, 35000 Jagodina, Serbia 00 381 35 220409 office@trim.rs www.trim.rs UNITEH Djuro Vukelic, Sales and Services Manager Djure Salaja 17, 11300 Smederevo, Serbia 00 381 26 224 311 office@unitehsd.co.rs www.unitehsd.co.rs VSD TRADE Miodrag Lazarevic, DirectorBul. Drespota Stefana 67, 11 000 Beograd, Serbia, 00 381 11 3229759 info@vsdtrade.com www.vsdtrade.com VEKTOR INZENJERING Tihomir Jakovljevic, Owner Cara Dušana 266, 11080 Beograd-Zemun, Serbia 00 381 11 3714 665 office@vektor-ing.com www.vektor-ing.com YUCO HEMIJA Tomislav Djordjevic, Owner Cara Lazara bb, 21234 Backi Jarak, Serbia 00 381 21 848606 hemija@yuco.co.rs www.yuco.co.rs YUREN Vojislav Zikic, Export Manager Dunavska 24, 21000 Novi Sad, Serbia 00 381 21 457 882 voya@yuren.co.rs www.yuren.co.rs ŽIŽGIN Zivko Maletkovic, MD Kneza od Semberije 10 A, 11000 Belgrade, Serbia 00 381 11 308 6535 office@zizgin.co.rs www.zizgin.co.rs

Predictability is CRUCIAL

While the government did a good job in stabilising the economy during an unprecedented global recession, going forward it must attach high priority to the initiatives related to creating a better business environment

malija Pavić, the Acting Executive Director at the American Chamber of Commerce in Serbia, comments that the members of the international business sector in Serbia need to have patience and be persistent.

What are the most frequent problems that companies from your Association have to deal with in Serbia? - The most frequent complaints are about red tape, slow administrative procedures, and frequent changes of the regulations which leave gaps in the enforcement guidelines and haphazard implementation of the regulations. The most cited examples are burdensome administrative procedures, tackling the issuance of construction permits and labour related administration. In regard to labour regulations, AmCham has suggested a number of measures that would significantly cut administrative costs. Some of these measures were adopted by the government through the ‘guillotine project’ and the National Competitiveness Council recommendations at the beginning of 2010, but were not implemented.

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interview

Amalija Pavić Acting Executive Director, AmCham in Serbia

troduced by non-fiscal regulations. Such a practice negatively affects the transparency of the tax system for investors, increases their tax burden while leaving the general budget revenue side without any effect.

What do your members think of the measures devised by the Serbian government in 2010? - Given that 2010 was the second year of the crisis, the government did a good job stabilising the economy during an unprecedented global recession. Government measures aimed at increasing liquidity of the economy definitely brought relief. Nevertheless, we consider that the real effect on the economy would have been greater had the government reacted in a timely manIt is important to ner to the increase of charges at the ► Is it difficult for your members to level as well as the hike in adimprove dialogue local ministrative costs. Towards the end of make long-term business plans in Serbia bearing in mind the frequent with the business the year, the government passed the changes in tax policy? community on Law on Capital Markets, a significantly improved text in comparison to the - Predictability is crucial in tax policy the timing and current Securities Act, and foreign but in other areas as well, so frequent changes in broader policy course makes sequence of the exchange regulations were improved through the amendments of the law the business environment less transreform steps and some by-laws. Also, the Ministry parent and investors more cautious and of Science completed work on the conservative. We recognise that reforms Draft Optical Discs Law aiming to complete the legare necessary and that current regulations should islative framework for the protection of Intellectual be further improved, correcting the current impleProperty Rights (IPR). mentation problems as well as achieving more funOn the other side, inconsistent implementation damental changes of the policy course i.e. changof the Guillotine of Regulations is a missed opporing the incentive structure for attaining sustainable tunity for a faster recovery of the Serbian econogrowth. However, it is also important to improve dimy. At the same time, only eight out of 38 measalogue with the business community on the timing ures of the National Competitiveness Council and sequence of the reform steps and to try to find have been implemented this year while Serbia slid solutions increasing efficiency of the Serbian fiscus. back three spots on the World Economic Forum’s In the crisis years, an increasingly visible problem Competitiveness ranking. ■ is that of the proliferation of parafiscal charges, in►

International Business Sector in Serbia March 2011

interview

Bradley Harker Senior Commercial Officer at the U.S. Embassy to Serbia

Serbia has to INVEST IN FDI I am hopeful that the Serbian investment climate will improve in 2011, particularly in the areas related to real estate development projects and renewable energy

he year of 2010 marked a significant improvement in the sales results achieved by U.S. companies in Serbia, according to Senior Commercial Officer at the U.S. Embassy, Bradley Harker. While it is still too early to convincingly use the word ‘recovery’, the results from 2010 were a welcome change from the extreme conditions experienced by most companies in 2008 and 2009. A particularly robust fourth quarter reported by many U.S. firms in the region for 2010 bodes well for even better results in 2011, Mr. Harker explains.

for the Serbian government to ramp up its overseas promotion of Serbia as a destination for foreign direct investment. There continues to be a significant negative impression of Serbia, especially among U.S. Corporations, that Serbia is still a nation in conflict. Here in the Commercial Section of the U.S. Embassy, we are still fielding calls from U.S. firms requesting clarification on whether or not the sanctions imposed on the country during the 1990s are still in effect. I believe that a more robust marketing campaign by the Serbian government to promote the country’s new beginning and 10 years of democracy would produce significant additional interest in Serbia by the international business community. Active Serbian government participation in regional, U.S., and international trade/investment forums is crucial in this regard.

It is important ► What outlook do companies from Could you tell us what you think of the forecast of three-billionyour country have in terms of inthat the Serbian euros worth of FDIs being made vestments in 2011? government in Serbia in 2011? - U.S. companies such as U.S. Steel - As Serbia continues to work tocontinues to work and Ball Packaging reported sigward its EU accession goals, the additional investments in toward streamlining nificant forecast of three billion in foreign ditheir Serbian operations in 2010. the processes for U.S. Steel’s planned $50 million rect investments in Serbia in 2011 speaks well of the improving outlook conducting business plus construction of a new coal pulthat that foreign investors have reverizing system at their Smederevo garding Serbia and the opportuni- operations in Serbia Steelworks is a positive indicator of ties they see for establishing profthe value that U.S. companies like itable ventures here. While I applaud this potenU.S. Steel are placing in their Serbian operations. tial investment milestone, it is important that the Ball Packaging’s 35 million euro expansion of their Serbian government continues to work toward plant in Belgrade, that will double the output of the streamlining the processes for conducting busifactory to nearly 1.5 billion cans a year, is also a ness operations in Serbia. This includes the suctestament to the prospects that U.S. companies are cessful resolution of long standing investment disfinding in Serbia. For 2011, I expect this trend to putes, such as the OPIC/Uniworld case, which concontinue, especially in the services sector, where tinues to negatively impact Serbia’s reputation in U.S. companies are increasingly interested in tapinternational business circles. It is also important ping into the highly educated and skilled workforce

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International Business Sector in Serbia March 2011

that the country has to offer. Do you expect the investment climate in Serbia to improve in 2011, and if so, in what segments? - I am hopeful that the Serbian investment climate will improve in 2011, particularly in the areas related to real estate development projects and renewable energy. Overall, however, 2010 proved to be extremely challenging for U.S. firms interested in in-

â&#x2013;ş

ments in Serbia, grid balancing costs, or Serbian government guarantees for the connection of renewable energy projects to the Serbian electricity grid. Without a commitment by the Serbian government to include favourable renewable legislation in the new energy law, no bank or investor will invest in renewable energy projects in Serbia and the country will likely miss its treaty obligations with respect to 2020 mandates for 20 percent renewable

energy production. Given the time required to convesting in Serbia in these two areas. With respect to struct renewable projects in Serbia of the size and real estate development, the Law on Planning and scope that will actually help the country to meet Construction continued to impart significant adthese targets, I am confident that the Serbian govverse affects on Serbian, U.S. and foreign investors ernment will not miss the opporin Serbia. As a result, there were few, if any, construction projects of note I encourage the tunity in 2011 to enact meaningful renewable energy legislation in initiated by the U.S and other investors in Serbia last year. This situation Serbian government the new energy law. Action by the Serbian government on this issue has been particularly problematic for to amend the will serve to both attract U.S. and U.S. investors already in Serbia who detrimental foreign investment in this sector have found their efforts to convert provisions in this while also benefitting the citizens of their land investments into bona fide Serbia for generations to come. construction projects thwarted by this law as soon as In summary, I am cautiously oplaw. I encourage the Serbian governpossible timistic with respect to U.S. corpoment to amend the detrimental provirate investment in Serbia in 2011. sions in this law as soon as possible. It is important to note, however, the great imporThe recently released draft of the proposed entance of providing continuous support to U.S. and ergy law by the Serbian Ministry for Energy in its other foreign companies who have already incurrent form is also of concern, particularly with vested in the country. After all, these companies respect to the lack of a comprehensive strategy to represent the single most influential group that support the implementation of meaningful renewthat can serve to attract (or deter) additional forable energy investments in Serbia. In its current eign investments in Serbia, a fact that no level of form, among several other needed amendments, Serbian government promotion or investment inthere are no provisions with respect to power purcentive can replicate. â&#x2013; chasing agreements for renewable energy investInternational Business Sector in Serbia March 2011

U.S. companies such as U.S. Steel and Ball Packaging reported significant additional investments in their Serbian operations in 2010

Company Register AIG LIFE OSIGURANJE A.D.O. Spyridon Moschogiannis, Director Oml. brigada 88, 11070 New Belgrade +381 11 2092900 ivana.djuricic@aig.com www.aig.com ALLIANCE ONE TOBACCO D.O.O. Dušan Cmiljić, Director Cara Nikolaja II 59, 11000 Belgrade +381 11 2458753 ieftimov@aointl.com www.aointl.com AVON COSMETICS D.O.O. Elena Starkova, Director Bul. Mihaila Pupina 165G, 11000 Belgrade +381 11 2220000 Elena.Starkova@avon.com www.avon.com BALL PACKAGING EUROPE David Banjai, Director Batajnički drum 21a, 11080 Zemun +381 11 3770602 jelena_radicev@balleurope.com www.ball-europe.com BASICMED ENTERPRISE Zoran Bašić, Director Viline vode bb, 11000 Belgrade +384 11 2760120 oran.basic@basicmed.rs CEEMARK S&M D.O.O. Ivan Stanković, Director Prote Mateje 11, 11000 Belgrade +381 11 2435244; office@lexmark.rs www.lexmark.rs CHRYSLER BALKANS D.O.O. Stavros Paraskevaides, Director Oml. brigada 33, 11070 New Belgrade +381 11 3019115 milovan.savic@chryslerbalkans.rs www.chryslerbalkans.rs CISCO D.O.O. Goran Obradović, Director Oml. brigada 88, 11070 New Belgrade +381 11 2092000 +381 11 2092001 vvisnjic@cisco.com www.cisco.com COCA COLA HBC SERBIA A.D. Sotiris Yannopoulos, Director Batajnički drum 14-16 ,

11080 Zemun +381 11 3073100 sotiris.yannopoulos@cchbc. com www.coca-colahbc.com COLLIERS INTERNATIONAL Maja Šahbaz, Director Bul.Mihaila Pupina 115d, 11070 New Belgrade +381 11 3139955 office@colliers.com www.colliers.com KONSING GROUP D.O.O. Zdenko Lekan, Director Surčinski put 13, 11070 New Belgrade +381 11 7195871 office@konsing.com www.konsing.com DELOITTE D.O.O. Miloš Macura, Director Terazije 8 , 11000 Belgrade +381 11 3812100 tipavlovic@deloitte.com www.deloitte.com DINERS CLUB INTERNATIONAL BELGRADE LTD. Enes Zajmović, Director Njegoševa 72, 11000 Belgrade +381 11 3442065 info@diners.rs www.diners.rs ECOLAB HYGIENE D.O.O Marianne Vuković Pal, Deputy Gen. Manager Milana Tankosića 8, 11000 Belgrade +381 11 2084344 Biljana.vukelic@ecolab.com www.ecolab.com EKI TRANSFERS - WESTERN

UNION Mirjana Zečević, Director Kosovska 1/V, 11000 Belgrade +381 11 3300301 info@wu.rs www.wu.co.rs FIRST DATA SCG D.O.O. Olja Dakić, Director Kopernikova 8, 11000 Belgrade +381 11 2071100 latuska.melic@firstdata.rs www.firstdata.rs GRAND MOTORS - FORD MOTOR Stanko Radić, Director Milutina Milankovića 21, 11070 New Belgrade +381 11 2090672 office@ford.rs www.ford.rs FOREVER LIVING PRODUCTS Branislav Rajić, Director Kumodraška 162, 11000 Belgrade +381 11 3970127 www.flpseeu.com GLAXOSMITHKLINE EXPORT LTD CRINA DANIELA ANCUTA, Director Oml. brigada 88 11070 New Belgrade +381 11 3105700 serbia_info@gsk.com www.gsk.com GLOBEX GROUP D.O.O. Dr Aca Jovanović, Deputy Director Goranska 12, 11300 Smederevo

+381 26 225273 globex_sd@nadlanu.com www.globexcorp.com HEWLETT PACKARD Milos Djurkovic, Director Oml. brigada 90b, 11070 New Belgrade +381 11 2055800 www.hp.rs HONEYWELL Milan Radivojevic, Director Bul. Zorana Đinđića 64A/IV, 11070 New Belgrade +381 11 2120355 laszlo.kormoczi@honeywell. com www.honeywell.com HRG SERBIA&MONTENEGRO Predrag Španjević, Director Čubrina 4/19, 11000 Belgrade +381 11 3036016 office@rs.hrgworldwide. com www.hrgworldwide.com/rs HYATT REGENCY HOTEL Jacques Morand, Director Milentija Popovića 5. 11070 New Belgrade +381 11 3011234 belgrade.regency@hyatt. com http://belgrade.regency. hyatt.com IBM D.O.O. Iris Dzeba, Director Mihajla Pupina 6/20, 11070 New Belgrade +381 11 2013500 irina.zdravkovic@at.ibm.com www.ibm.com/cs KRAFT FOODS

International Business Sector in Serbia March 2011

Aleksandar Rašković, Director Oml. brigada 88b 11000 Belgrade +381 11 3530873 araskovic@krafteurope.com www.kraft.com LEO BURNETT D.O.O. Miša Lukić, Director Danila Lekića 31, 11070 New Belgrade +381 11 2090200 sonja.dragojevic@leoburnett.rs www.leoburnett.rs MCCANN-ERICKSON GROUP Borislav Miljanović, Director Terazije 7 11000 Belgrade +381 11 2022200, bora.miljanovic@mccannprrs www.mccann.rs MCDONALD’S RESTORANI D.O.O. Dragoš Pavićević, Director Bul. Mihaila Pupina 85a, 11070 New Belgrade +381 11 3119566 jovan.blazic@ yu.mcdonalds-ce.com www.mcdonalds.rs MICROSOFT SOFTWARE D.O.O. Vladan Živanović, Director Makedonska 30/IV, 11 000 Belgrade +381 11 3306600 mktg-srb@microsoft.com www.microsoft.com/rs MILLENNIUM FILM & VIDEO D.O.O. Zoran Savić, Director

Milana Rakića 64 11160 Belgrade +381 11 382 0 383 Office@millennium-film. com NEOCHIMIKI D.O.O. Marko Malabrazić, Director Pančevački put 83, 11210 Belgrade +381 11 2084942 serbia@neochimiki-sa.gr www.neochimiki-sa.gr ORACLE SERBIA AND MONTENEGRO Klod Kolaro, Director Bul. Zorana Đinđića 64a (GTC house) 11070 New Belgrade +381 11 2016800 office_yu@oracle.com www.oracle.com PHILIP MORRIS D.O.O Skip Bornhuetter, Director Zorana Đinđića 64 a, 11070 New Belgrade +381 11 2010800 maja.sotra@pmintl.com www.pmintl.com PRICEWATERHOUSECOOPERS CONSULTING D.O.O. Emmanuel Koenig, Country Managing Partner Oml. brigada 88a, 11000 New Belgrade +381 11 3302100 rs-office@rs.pwc.com www.pwc.rs BEDMINISTER CAPITAL MANAGMENT Milena Gajović Shrestha, Director Prizrenska 4a , 11000 Belgrade +381 11 3067595 dijana@bedminstercapital. com US STEEL SERBIA D.O.O. Richars Veith, Director Goranska 12, 11300 Smederevo +381 26 224459 nbrkovic@cs.uss.com www@cs.uss.com XPRO D.O.O. Claude Istria, Director Baja Pivljanina 53a, 11040 Beograd +381 11 36 30 200 office@xpro.rs www.xpro.rs LUNA/TBWA Bojan Joksimović, Director Milovana Marinkovića 3, 11000 Belgrade +381 11 3980343 office@lunatbwa.rs www.lunatbwa.rs

The Government of the Republic of Serbia has proclaimed 2011 the year of exports, thus directing its measures towards stimulations of export through a financial support and many other planned activities aimed at benefits for exporters. The conference will gather together and present the most successful exporters from our country, along with overall export potentials of Serbia and possibilities for new export markets. The event will be additionally covered by the special supplement in the â&#x20AC;&#x153;Politikaâ&#x20AC;? daily, as well as by all the relevant electronic and printed Serbian media, but also by some of the biggest media from abroad, such as Reuters, Financial Times, Bloomberg, etc. For all additional information visit http://www.business-dialogue.eu/en/events/future-conf/cargo-10.html or contact us directly at: Kneginje Zorke 11b; 11000 Belgrade, Serbia Tel: +381 11 308 99 77; Fax: +381 11 308 99 88