5,000 Clients & 20 Years of Caring
2012
Annual Report
In 2012, our Care Consultants performed 2,336 home visits.
W
hat is a Care Consultant?
We
call our social workers “Care Consultants.�
Care Consultants are compassionate, statelicensed professionals who perform the Council’s primary work: to empower older people and their families by offering customized care choices, so they can live safely in their own homes and stay healthy as they age. In addition to regular telephone contact with our clients, our Care Consultants made 2,336 personal inhome visits to older adults in Delaware County during 2012. Each Care Consultant provides personalized care to approximately 110 clients at any given time.
2012 Service Stats Who do we serve? 2012 Clients by Age: 19% are ages 60-69 30% are ages 70-79 40% are ages 80-89 11% are age 90+
Since 1995, we have served a cumulative total of 5,380 clients through our in-home care program.
1,395
Our Care Consultants say: “Because we provide ongoing assistance, I love getting to know my clients and their families. I get to see people
1,006
What percentage of service costs do clients pay out of pocket?*
who need our services for a short time, and then disenroll
2012 Co-pays: 43% of clients pay nothing 21% of clients pay 5-15% 16% of clients pay 20-95% 20% of clients pay 100%
them because they improve! 679
Other times, I get to work with people for many years. They share stories about their past,
* Clients participate in paying for their services based on a sliding fee scale. This helps ensure that local levy dollars are used based on our clients’ ability to pay and level of need.
and often I learn from them 49 1995
too.” 2001
2007
2012
2012 Service Facts In 2012, we served our 5,000th client in our in-home program. And also: Delivered 61,240 cans of nutritional supplements (Ensure and Glucerna) Served 188,000 hot, nutritious meals through Meals On Wheels Distributed 83,000 tons of free shelf-stable groceries and produce to low-income seniors Answered 28,375 phone calls at our reception desk Coordinated home chores for 787 older adults - chores like cleaning, painting, and mowing Drove 191 seniors to medical appointments via local volunteers Counseled and supported the needs of 250 family members caring for older adults Gave farmers’ market vouchers for $44,118 in fresh fruit and vegetables Provided opportunities for more than 250 seniors to receive free health screenings
Key 2012 Accomplishments We were proud to be one of only 20 programs nationwide, and the only one in Ohio, to be awarded the highest level of accreditation available by the Meals On Wheels Association of America. This year we expanded our meal offerings to include therapeutic selections for people on low-sodium or restricted-carbohydrate diets. We also added menu choices to further suit individual needs and tastes. Our FIRST program began in 2012, a cooperative partnership with local fire departments which is designed to serve those seniors who frequently rely on rescue personnel for assistance with non-emergent issues.
2012 Board of Directors Our all-volunteer board is comprised of local businesspeople, medical professionals, executives and retirees who serve because of their passion for the needs of older adults:
Officers:
President Larry Harris Vice President Alice Frazier, M.D. Treasurer Lori Sontag Secretary Alice Solove Past President Karen Pillion
Directors:
Robert Gaffey, Ph.D. Dwayne Gardner, Ph.D. Jan Garlock George Kannapel Susan Lasley Ross Long, Esq. Deborah Martin T. J. Salgia, Ph.D. George Speese Robert Sprengnether Roger Van Sickle John Watkins
2012 Financial Report Income
*Direct Client & Community Services
Aging Services Levy
$5,376,536
80.5%
$ 560,591
8.4%
Fees
$ 243,663
3.6%
Donations/Fund Raisers
$ 180,153
2.7%
Investments
$
55,311
0.8%
Other
$ 266,751
4.0%
$6,683,005
100.0%
Grants
Total
Expense by Cost Center
Direct Client & Community Services*
$5,119,580
79.9%
Management & General
$ 585,630
9.2%
Outreach & Special Events
$ 540,400
8.4%
Hospitality Services
$ 159,198
2.5%
$6,404,808
100.0%
Total
Nutrition Services Case Management Senior Enrichment Center Homemaker Services Transportation Services Personal Care, Respite & Nursing Services Volunteer Services Durable Medical Equipment & Supplies Counseling, Support and Education Adult Day Care Services Emergency Response Systems Home Repair & Chores Services Total
$1,391,627 $1,000,672 $ 572,284 $ 452,848 $ 359,779
27.2% 19.5% 11.2% 8.8% 7.0%
$ 297,261 $ 218,266
5.8% 4.3%
$ 231,495
4.5%
$ 178,801 $ 164,147 $ 166,318
3.5% 3.2% 3.2%
$ 86,083 $5,119,581
1.7% 100.0%
3 Easy Ways to Support Our Vital Mission: Volunteer!
Deliver meals, drive seniors to doctor’s appointments, stuff and label envelopes, scoop and chop food in our kitchen - there are hundreds of ways we can use your talents and interests.
To volunteer, make a donation, or find out about our upcoming events, contact us today!
Donate!
We welcome donations and put them to good use - whether it’s a few extra dollars, an unneeded car, or an in-kind donation of goods or services from your business.
Spread the Word!
It only takes a moment to follow us on Facebook, to tell a family member or neighbor about our mission, or to invite a friend to one of our special events. We rely on YOU to help us carry our message throughout our community simply by telling a friend.
740-363-6677 800-994-2255 www.growingolder.org 800 Cheshire Road, Delaware, OH