SourcePoint's 2015 Impact Report

2015 Impact Report

800 Cheshire Road Delaware, Ohio 43015 (740) 363-6677

www.MySourcePoint.org

Letter from the President Looking back on 2015 gives me great pride, and it should bring you great pride, as well! Because it is thanks to your support—as a patron, volunteer, donor, or taxpayer—that SourcePoint has been able to change and grow to better suit our community during 2015. Thank you.

No matter how you may be engaged with SourcePoint, you have no doubt noticed that we are ever-changing. We never rest on our laurels. Rather than taking a reactive approach to the needs of our aging community, our custom is to innovate—to look forward into our community’s future and prepare for its changing population so we may proactively meet its needs. This forwardthinking approach has helped us lead the development of aging services in Delaware County since 1992. And it is that proactive view, combined with years of careful study and planning, which led us to achieve these vital milestones during 2015: • The development of a new annual report card to monitor and enhance the quality of our in-home care services • A renewed relationship with Liberty Township Fire Department which will allow for an elder care specialist to be embedded within their emergency response staff • Thorough review of our enrichment center programs and activities, leading to a variety of new offerings including personal training, massage therapy, higher-intensity water exercise programs, and the reintroduction of Saturday morning operating hours • A long-planned renovation project which provided new program spaces for classes such as art, music, and education • The establishment of two new dining centers located in Sunbury and in Delaware’s second ward • New bi-monthly caregiver support groups and expanded caregiver service hours • Thorough board and management review of our governing documents, as well as our organizational vision and values • Implementation of the 2014 board’s decision to rebrand the agency under a new name, logo, and tagline Organizations like ours must continually change and grow, either proactively or reactively, to serve those who need us. To grow in response to a community’s needs means that sometimes the quality or availability of service may suffer—that when a family needs us the most, we might have nothing more to offer than a spot on a waiting list. But we prefer to plan and change by anticipating the community’s future needs so we can be there when you or your aging parent needs our support. With all that was achieved in 2015, we know we are well positioned to be there for you and your family both now and in the years to come.

Thank you for making it all possible.

Sincerely, Jane Nance 2015 President, SourcePoint Board of Directors

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Our Impact SourcePoint is the primary resource and starting point for professional expertise, referrals, and programs for Delaware County adults who want to thrive after 55. We provide in-home care that helps older adults live safely in their own homes, including services such as Meals on Wheels, help with chores, rides to medical appointments, emergency response systems, and more. SourcePoint provides free resources and support for family caregivers. We are also the source for both fun and fitness—our 44,000-square-foot enrichment center is designed for adults age 55 and older to focus on health and wellness, education, creativity, and recreation amongst friends.

2015 In-Home Care Clients by Age: 1,465

• 20.5% are ages 60–69 • 29.9% are ages 70–79

1,224

• 36.6% are ages 80–89 843

• 13% are age 90+

623

2015 Out-of-Pocket Co-Pays*:

155

• 41.4% of our clients pay nothing

Number of In-Home Care Clients 1995

2000

2005

2010

2015

• 24.4% of clients pay 5–20% • 11.3% of clients pay 25–95% • 22.9% of clients pay 100%

*Clients pay for their services based on a sliding fee scale. This ensures that local tax levy dollars are used wisely based on a client’s ability to pay as well as their level of need.

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Our Impact 2015 by the numbers: • 199,883 nutritious meals were served in our Meals on Wheels program • 147,000 pounds of free groceries were distributed • 66,347 visits were made to the enrichment center • 30,390 free farmers market vouchers were distributed to local adults • 10,249 visits were made to our fitness center • 6,438 inquiries were made to our Information & Referral Specialists • 2,141 home visits were made by our professional care consultants • 1,465 individuals were served through our in-home care program • 965 individuals received free insurance counseling • 714 rides to medical appointments were provided by volunteer drivers • 562 new members joined the enrichment center • 296 family caregivers received free support

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Our Financials In 2015, our revenue came from:

Service Fees 6% Donations 3%

Grants 6%

Other 2%

Property Tax Levy 83%

Our overall use of funds in 2015:

Hospitality & Event Services 1%

Outreach Services & Communications 7%

Development & Fundraising 2% Management and General 9%

Community Grants for External Services 7%

Enrichment Center Programs & Services 11%

In-Home Care Services 63%

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Outreach & Awareness Initiatives to improve awareness of our organization and services in 2015 included: • Distribution of nearly 240,000 issues of our keystone publication, My Communicator, throughout Delaware County to offer vital service information and local resources for people ages 55 and older. My Communicator is distributed in the Columbus Dispatch, Delaware Gazette, and at 57 local businesses and community sites.

• Release of the new 2015-2017 edition of our highly sought-after SourcePoint Services Directory, a resource guide for local senior services.

• Provided information and support for nearly 33,000 unique individuals who visited our website to get help and information about our program offerings and services.

• Developed and organized the new Team SourcePoint, our community impact team which participated in six charitable fundraising and awareness events throughout Delaware County.

• Engaged with the community at 20 local community fairs and festivals, CareVan visits, and through 12 presentations to local senior housing locations.

• Planned and hosted profession-specific events for pharmacists, social workers, and local clergy to help educate and familiarize them with local senior resources.

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Board of Directors SourcePoint’s Board of Directors is responsible for policy development, financial oversight, and the overall direction of the organization. The board employs an executive director to supervise staff, implement policy, and oversee day-to-day operations.

2015 Board of Directors: President: Jane Nance, RN, Westerville Vice President: David Black, Westerville Secretary: Alice Solove, Powell Treasurer: Anita Reeb, Delaware Past President: Karen Pillion, Sunbury Past President: Larry Harris, Delaware William Brown, Delaware Dwayne Gardner, PhD, Delaware Jan Garlock, Westerville Robert Gore, Delaware George Kannapel, Delaware Anne Kuntz, MS LSW, Powell Joan Lawrence, Galena Ross Long, JD, Delaware John McDavid, Centerburg Amber Miller, Delaware Trudy Poole, Lewis Center Tansukh J. Salgia, PhD, Galena Bill Verhoff, RN, Milford Center John Watkins, Radnor

Executive Team: Executive Director: Robert Horrocks Director of Client Services: Fara Waugh, LISW-S Director of Operations: Kimberly Clewell Director of Communications & Development: Stephanie Steinbeck Enrichment Center Director: Steve Gorman

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Development Donations to SourcePoint topped $267,000 Thank you for helping make 2015 a banner year for growth in giving at SourcePoint. Your donations help us offer greater quality and a wider variety of choices throughout our various programs and services, while allowing us to be less dependent on local taxpayer dollars.

A few highlights from the year: • Nearly $114,000 was contributed through congregate dining center donations and inhome client giving in support of our nutrition programs.

• Memorial and tribute giving reached nearly $11,000, with hundreds of people recognizing and honoring loved ones through special gifts to SourcePoint.

• More than 160 individuals made a contribution to our new enrichment scholarship program. The $4,800 given will serve scores of people who will benefit from being able to attend a class or enjoy a session in the warm-water exercise pool.

• Corporate sponsorships increased in 2015 to $44,500. Sponsorships are critical for many of our events and we are grateful for support from our community partners.

• We also saw increased giving and participation in our Rock the Boat and Meals on Wheels Boxed Lunch Fundraisers. These two events not only raised support for programs, but they introduced individuals in the community to the valuable work of SourcePoint and the many services we provide.

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Major Sponsors The generosity of our donors—both corporate and personal—helps SourcePoint offer greater quality and a wider variety of choices throughout our various programs and services, while allowing us to be less dependent on local taxpayer dollars. We greatly appreciate their continuing support of our mission. The following corporate and organizational sponsors contributed significantly in 2015:

Annual Partner OhioHealth served as our 2014-2016 Annual Health and Wellness Partner, supporting the missions of both organizations and proudly serving older adults in Delaware County.

Corporate Sponsors ($1,000+) • • • • • • • • • • • • • • • •

Alum Creek Dog Park American Showa, Inc. Country Club Rehabilitation Campus Country View of Sunbury Danbury Senior Living, Parkside Village DCB Foot & Ankle Wellness Center Haller Wealth Management Group Hiram Lodge #18 F.&A.M. Humana Interim HealthCare Magic Cruises and Tours Manos, Martin, & Pergram Co., LPA Sarah Moore Community Snyder Rodman Funeral Homes Willow Brook Christian Communities

Corporate Sponsors ($500+) • • • • • • • • • • • • •

American Legion Post #115 Delaware Speech and Hearing Center Emergency Plumbing Service, LLC FCBank Fidelity Federal Savings and Loan Assn.

Franklin Foundation, Inc. GFS Gordon Food Service Habitec Security Inno-Pak, LLC JEGS Automotive Meijer Modlich Monuments/Fuller Memorials National Church Residences Center for Senior Health • Richwood Financial • Trucco Construction

Additional sponsors can be viewed on our website at www.MySourcePoint.org/impact-report.

SourcePoint is pleased to recognize the sponsors that make it possible for us to serve the older population in Delaware County. We are also grateful to the hundreds of individual donors who contribute to our mission. Your philanthropic support helps provide in-home care services, a variety of health and wellness programs, resources for family caregivers, and more.

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Community Grants One important aspect of SourcePoint’s role in Delaware County is the development and maintenance of a comprehensive, coordinated system of care in our community. The needs of any community’s older population far exceed what a single organization can provide. SourcePoint recognizes that needs exist in our community which we are not able to solve—such as the growing demand for senior transportation, or the availability of affordable hearing screenings. To assist in supplying those essential services which SourcePoint itself does not offer, our board of directors awards grants to local nonprofits and service providers to support those services.

SourcePoint’s grantees endure a rigorous application and screening process, and board members and executive staff carefully evaluate applications and choose the most vital and deserving programs to receive support. By being attuned to the community and investing in the work of other agencies, SourcePoint’s grant program not only helps ensure a broad variety of services, it also strengthens the stability of senior services providers throughout the entire community to ensure a quality continuum of available care for those in need.

In 2015, SourcePoint provided $569,490 in grant awards for 19 programs throughout Delaware County. Funding for these grants was provided by the Delaware County senior services levy.

2015 Grantees • • • • • • • • • • • • • •

Alzheimer’s Association of Central Ohio Catholic Social Services Central Ohio Area Agency on Aging (COAAA) Delaware Area Transit Association (DATA) Delaware County Juvenile Court Delaware General Health District Delaware Speech and Hearing Center Drug-Free Delaware Coalition Employment for Seniors HelpLine of Delaware and Morrow Counties National Church Residences Center for Senior Health The OhioHealth Foundation The Ohio State University Extension People in Need

More detailed information about 2015 grant amounts and the programs they supported is available upon request.

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How You Can Help Much of our financial support comes from the local senior services property tax levy, which has been approved by voters since 1994. The programs and services that help our community set a course to live well after 55 are also supported by corporate and private donations, sponsorships, and grants.

We are thankful for that support. To learn more about making a contribution to SourcePoint, visit our website at www.MySourcePoint.org/help.

Donate

Your donation to SourcePoint supports programs and services for individuals 55 and older in Delaware County. This includes Meals on Wheels, health screenings, volunteer opportunities, transportation to medical appointments, social and educational programs, information and referral services, and more. Give back to your community in a variety of ways—go to www.MySourcePoint.org/give.

Volunteer

SourcePoint was founded by volunteers, and they continue to remain a vital key to our success. We depend on the energy and skills of our volunteers to fulfill our mission and to serve the public. We welcome one and all to get involved, whether for just one day, or for an ongoing experience. Join our team and see the latest opportunities at www.MySourcePoint.org/volunteer.

Sponsor a special event

Your investment in community and enrichment center events gives you an ideal opportunity to reach and market to a large segment of the population in Delaware County. Your support helps us direct needed resources to programs that directly benefit clients, members, and friends in our community. Partner with SourcePoint today—contact Mike Miller, development officer, at (740) 203-2420 or mike@MySourcePoint.org.

Advertise with us

Our bimonthly newspaper, My Communicator, is targeted at older adults and their families in Delaware County. It has the largest circulation in the county—nearly 40,000 issues! The SourcePoint Services Directory, published every three years, is a popular guide to local resources most often used by adults over the age of 55. Connect with your audience and advertise today! Contact Alison Yeager, marketing manager, at (740) 203-2396 or alison@MySourcePoint.org

Spread the word

It takes just a click to like us on Facebook and share an important post, or just a moment to mention us to a friend or neighbor. You can help carry our message throughout the community, so that everyone in Delaware County can thrive after 55! Follow us on Facebook, Twitter, Instagram, and bookmark our website to stay up-to-date on the latest news and special events.

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800 Cheshire Road Delaware, Ohio 43015 (740) 363-6677

www.MySourcePoint.org